Siemens C450 IP User Manual

Issued by Siemens Home and Office Communication Devices GmbH & Co. KG Schlavenhorst 66 D-46395 Bocholt

www.siemens.com/gigaset

Gigaset C450 IP

The handset at a glance

¨ V

11.03.06 11:56

§§§§§§INT§§§§§ §§§§Menu§

Base station at a glance

Handset keys

1 Display in idle status (example) 2 Battery charge status

e V U (1/3 charged to fully

charged)

= flashes: battery nearly empty e V U flashes: battery charging

3 Control key (page 20)

3 4

8 9

4 Display keys (page 20) 5 End call key, On/Off key

End call, cancel function, go back one menu level (press briefly), back to idle status (press and hold), activate/deactivate handset (press and hold in idle status)

6 Message key

Opens calls and message lists Flashes: new message or new call

7 Hash key

Keypad lock on/off (press and hold, page 19) Toggle between upper/lower case letters and digits for text entry (page 69)

8 Alarm clock key (page 39)

Activating/deactivating the alarm clock

9 Microphone

10 Recall key (not for VoIP connections)

Enter flash (press briefly) Insert a pause (press and hold)

11 Star key

Ringtones on/off (press and hold in idle status)

12 Connection socket for headset (page 13) 13 Handsfree key

Switch between earpiece and handsfree mode Lights up: handsfree talking activated Flashes: incoming call

14 Tal k key

Accept a call, open last number redial list (press briefly in idle status), select connection type and start dialling (press briefly/ press and hold after entering the number)

15 Signal strength

¦ § ¨ (low to high) ¥ flashes: no reception

Base station key

1 Paging key

Lights up: LAN connection active (phone is connected to router) Flashes: Data transfer to LAN connection

Press briefly: start paging (page 35) Press and hold: set base station to registration mode (page 34)

Contents

The handset at a glance . . . . . . . . 1

Base station at a glance . . . . . . . . 1

Safety precautions . . . . . . . . . . . . 4

Gigaset C450 IP –

more than just making calls . . . . . 5

VoIP – Making calls via the

Internet . . . . . . . . . . . . . . . . . . . . . 5

First steps . . . . . . . . . . . . . . . . . . . . 6

Pack contents . . . . . . . . . . . . . . . . . . . . 6

Setting up the handset for use . . . . . . . 6

Installing the base station . . . . . . . . . . 7

Connecting the base station . . . . . . . . 8

Making settings for VoIP telephony . . 10

Belt clip and headset . . . . . . . . . . . . . 13

Menu trees . . . . . . . . . . . . . . . . . . 14

Phone menu . . . . . . . . . . . . . . . . . . . . 14

Web configurator menu . . . . . . . . . . . 16

Making calls with VoIP and the

fixed network . . . . . . . . . . . . . . . 17

Making an external call . . . . . . . . . . . 17

Ending a call . . . . . . . . . . . . . . . . . . . . 17

Accepting a call . . . . . . . . . . . . . . . . . 17

Calling Line Identification . . . . . . . . . 18

Handsfree talking . . . . . . . . . . . . . . . . 18

Muting the handset . . . . . . . . . . . . . . 19

Dialling the emergency number . . . . 19

Operating the handset . . . . . . . . 19

Switching the handset on/off . . . . . . . 19

Activating/deactivating the

keypad lock . . . . . . . . . . . . . . . . . . . . . 19

Control key . . . . . . . . . . . . . . . . . . . . 20

Display keys . . . . . . . . . . . . . . . . . . . . 20

Returning to idle status . . . . . . . . . . . 20

Menu guidance . . . . . . . . . . . . . . . . . 21

Correcting incorrect entries . . . . . . . . 21

Network services . . . . . . . . . . . . . 22

Making settings for all calls . . . . . . . . 22

Functions during a call . . . . . . . . . . . . 22

Using the directory and lists . . 24

Directory . . . . . . . . . . . . . . . . . . . . . . . 24

Last number redial list . . . . . . . . . . . . 26

Opening lists with the

message key . . . . . . . . . . . . . . . . . . . . 26

Making cost-effective calls . . . . 27

Displaying the call duration . . . . . . . . 27

SMS (text messages) . . . . . . . . . 28

Registering for SMS using the

registration wizard . . . . . . . . . . . . . . . 28

Writing/sending an SMS . . . . . . . . . . . 29

Receiving an SMS . . . . . . . . . . . . . . . . 30

Setting SMS centre . . . . . . . . . . . . . . . 31

SMS on a PABX . . . . . . . . . . . . . . . . . . 31

Activating/deactivating the SMS

function . . . . . . . . . . . . . . . . . . . . . . . . 31

SMS troubleshooting . . . . . . . . . . . . . 32

Using the network mailbox . . . 33

Configuring the network mailbox

for fast access . . . . . . . . . . . . . . . . . . . 33

Viewing the network mailbox

message . . . . . . . . . . . . . . . . . . . . . . . 33

Using several handsets . . . . . . . 34

Registering handsets . . . . . . . . . . . . . . 34

De-registering handsets . . . . . . . . . . . 34

Changing a handset's internal

number . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the name of a handset . . . . 35

Locating a handset ("Paging") . . . . . . . 35

Making internal calls . . . . . . . . . . . . . . 35

Handset settings . . . . . . . . . . . . 37

Change display language . . . . . . . . . . 37

Setting the display . . . . . . . . . . . . . . . 37

Activating/deactivating auto-answer . 37 Adjusting the loudspeaker volume . . . 37

Changing ringtones . . . . . . . . . . . . . . 38

Activating/deactivating muting

of the first ringtone . . . . . . . . . . . . . . . 38

Advisory tones . . . . . . . . . . . . . . . . . . 39

Using the handset as an

alarm clock . . . . . . . . . . . . . . . . . . . . . 39

Restoring the handset default

settings . . . . . . . . . . . . . . . . . . . . . . . . 40

Contents

Base station settings . . . . . . . . . . 40

Restoring the base station to

factory settings . . . . . . . . . . . . . . . . . . 40

Activating/deactivating repeater

mode . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting up an emergency number . . . 41

Set default connection . . . . . . . . . . . . 41

Updating the base station firmware . 41

Making VoIP settings . . . . . . . . . 42

Using the connection wizard . . . . . . . 42

Changing settings without the

connection wizard . . . . . . . . . . . . . . . 42

Setting the phone's IP address

in LAN . . . . . . . . . . . . . . . . . . . . . . . . . 43

Activating/deactivating display

of VoIP status codes . . . . . . . . . . . . . . 44

Check the base station MAC address . 44

Operating the base station

on the PABX . . . . . . . . . . . . . . . . . 44

Changing the dialling mode . . . . . . . . 44

Setting the flash time . . . . . . . . . . . . . 44

Setting pauses . . . . . . . . . . . . . . . . . . 45

Switching temporarily to tone

dialling (DTMF) . . . . . . . . . . . . . . . . . . 45

Web configurator . . . . . . . . . . . . 46

Configuring the phone via your PC . . 46 Connecting your PC to the

Web configurator . . . . . . . . . . . . . . . . 46

Registering, setting the Web

configurator language . . . . . . . . . . . . 46

De-registering . . . . . . . . . . . . . . . . . . . 47

Structure of the Web pages . . . . . . . . 48

Opening Web pages . . . . . . . . . . . . . . 49

Setting phone with Web configurator 50 Checking status information via your

phone . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix . . . . . . . . . . . . . . . . . . 60

Symbols and typographical

conventions used . . . . . . . . . . . . . . . . 60

Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Contact with liquid . . . . . . . . . . . . . . . 60

Questions and answers . . . . . . . . . . . . 61

Voice quality and infrastructure . . . . . 65

Searching for service information . . . 65

Service (Customer Care) . . . . . . . . . . . 66

Authorisation . . . . . . . . . . . . . . . . . . . 66

Guarantee Certificate . . . . . . . . . . . . . 67

Specifications . . . . . . . . . . . . . . . . . . . 68

Writing and editing a text message . . 69

Gigaset C450 IP – Free software . . . . . 70

Accessories . . . . . . . . . . . . . . . . . 77

Glossary . . . . . . . . . . . . . . . . . . . 78

Index . . . . . . . . . . . . . . . . . . . . . . 88

Safety precautions

Caution:

Read the safety precautions and the user guide before use. Explain their contents to your children, and the potential hazards associated with using the tele-

phone.

Only use the mains adapter supplied, as indicated on the underside of the base station.

Fit only the recommended rechargeable batteries (page 68) of the same type! This means: do not use any other battery type or non-rechargeable batteries as this could result in significant health risks and personal injury.

‹

Insert rechargeable batteries with the correct polarity, and use them according to this user guide (polarity symbols can be seen in the handset's battery compartment, page 6).

The operation of medical appliances may be affected. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery.

Do not hold the rear side of the handset to the ear when it rings or when you have activated on the handsfree function. Otherwise you risk serious and permanent damage to your hearing.

The handset may cause an unpleasant humming noise in hearing aids.

Do not install the base station in bathrooms or shower rooms. The handset and base station are not splashproof (page 60).

Do not use your phone in environments with a potential explosion hazard (e.g. paint shops).

If you give your Gigaset to someone else, make sure you also give them the user guide.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2002/96/EC.

The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product.

Note:

When the keypad lock is active you cannot even call emergency numbers! Not all of the functions described in this user guide are available in all countries.

Gigaset C450 IP – more than just making calls

Your phone lets you make calls both via the fixed network and (cost effectively) via the Internet (VoIP) without using a PC.

And your phone can do much more besides:

u Press a button each time you make a

call to indicate whether you want to make a call via the fixed network or via the Internet (page 17).

u Register up to six handsets on your

base station. Your base station allows you to use one handset to make a call via the fixed network and another to make a call via the Internet at the same time.

u Configure the phone connection for

VoIP without a PC. Your phone's connection wizard downloads general data about your VoIP provider from the Internet and guides you through entering your personal data (account). This makes it easy for you to start using VoIP (page 10).

u If necessary, establish any further

VoIP settings on a PC. The phone has a Web interface (Web configurator) that can be accessed via your PC's Web browser (page 46).

u Assign your own password (system

PIN) to protect your device and the Web configurator from unauthorised access (page 40).

u Send and receive SMS messages via the

fixed network (page 28).

u Save 100 phone numbers on your

handset (page 24).

u You can programme the keys of your

phone with important phone numbers. The phone number is then dialled by simply pressing the respective key (page 25).

u Use the handsfree function to keep

your hands free when making a call (page 18).

u Use your handset as an alarm clock

(page 39).

Your Gigaset C450 IP has a protected operating system that offers increased security against

viruses from the Internet.

Have fun using your new telephone!

VoIP – Making calls via the Internet

With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connection as in the telephone network, but rather they are transmitted via the Internet in the form of data packets.

You can take advantage of all the benefits of VoIP with your phone:

u You can make cost-effective calls with

high voice quality with subscribers on the Internet, the fixed network or the mobile phone network.

u Your SIP provider will give you a per-

sonal number, with which you can be reached from the Internet, the fixed network and any mobile phone network.

To be able to use VoIP, you need the following:

u A broadband Internet connection (e.g.

DSL) with flat rate or volume-based price

u Internet access, i.e. you need a router

that will connect your phone to the Internet.

u Access to the services of a VoIP pro-

vider. Open an account with a VoIP provider.

First steps

Pack contents

The pack contains:

u one Gigaset C450 IP base station u one Gigaset C45 handset u one mains adapter for the base station u one charging cradle incl. mains adapter u one phone cord u one Ethernet cable (LAN cable) u two batteries u one battery cover u one belt clip u one quick guide

Setting up the handset for use

The display is protected with a plastic film. Please

remove the protective film!

Inserting the batteries

Caution:

Use only the rechargeable batteries recommended by Siemens Home and Office Communication Devices GmbH & Co. KG on page 68! This means: on no account may conventional (non-rechargeable) batteries or other battery types be used, otherwise serious damage to health and property cannot be ruled out, e.g. the outer casing of the batteries could be destroyed or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

¤ Insert the batteries the right way round

(see figure).

The polarity is indicated in the battery compartment.

The handset switches on automatically. You will hear a confirmation tone.

Closing the battery cover

¤ Place the cover on the battery compart-

ment as shown in the diagram, then push it up until it clicks into position.

Opening the battery cover

¤ Press down on the battery cover below

its upper end and slide the cover down.

Connecting the charging cradle

Connecting up the charging cradle and mounting it on the wall (if required) is described at the end of this user guide.

¤ To charge the batteries, leave the hand-

set in the charging cradle.

Notes:

– Only place the handset in the charging cra-

dle that is intended for it.

– If the handset has switched itself off

because the batteries are flat and if it is then placed in the charging cradle, it will switch itself on automatically.

For questions and problems see page 61.

First steps

Initial charging and discharging of batteries

Battery charging is indicated in the top right of the display by a flashing battery icon e, V or U. During handset operation, the battery icon indicates the charge status of the batteries (page 1).

The correct charge status can only be displayed when the batteries are first fully charged and discharged through use.

¤ To do this, leave the handset in the

charging cradle without interruption until the battery icon stops flashing in the display (approx. 13 hours).

¤ Once the batteries are fully charged,

remove the handset from the charging cradle and do not put it back again until the batteries are fully discharged.

Note:

After the first battery charge and discharge, you may replace your handset in the charging cradle after every call.

Please note:

u Always repeat the charging and dis-

charging procedure if you remove the batteries from the handset and insert them in again.

u The batteries may warm up as they are

charging. This is not dangerous.

u After a while the charge capacity of the

batteries will decrease for technical reasons.

Note:

You will find explanations for the symbols and typographical conventions used in this user guide in the appendix, page 60.

Setting the date and time

§Menu§ ¢ Settings ¢ Date/Time

~ Enter the day, month and year

with 6 digits and press

q to move between the fields.

~ Enter hours and minutes with

4 digits (e.g. 0 7 1 5 for 07.15 hrs) and press move between the fields.

The date and time are shown in the handset's idle display page 1.

§OK§. Use

§OK§. Use q to

Registering the handset to the base station

Your handset is registered to the base station by default.

Instructions on how to register further handsets to the base station are given on page 34.

Installing the base station

The base station is designed for use in closed, dry rooms with a temperature range of +5 °C to +45 °C.

¤ Place or hang the base station in a cen-

tral position in your flat or house.

Please note:

u Never expose the telephone to heat

sources, direct sunlight, other electrical appliances.

u Protect your Gigaset from moisture,

dust, corrosive liquids and vapours.

First steps

Connecting the base station

In order to be able to make calls with your phone via the fixed network and via VoIP, you must connect the base station to the fixed network and the Internet, see Figure 1.

Internet

LAN

Fixed network

Figure 1 Connecting the phone to the fixed network and the Internet

1 Internet connection:

Router with integrated modem or

router and modem 2 Gigaset C450 IP base station 3 Gigaset C45 handset 4PC in LAN

Follow the steps in the order given below:

1. Connect the base station with the phone connection

2. Connect the base station with the mains power supply

3. Connect the base station with the router

First steps

Connecting the base station with the fixed network and the mains power supply

¤ Please first connect the phone jack

and then the mains adapter, as shown below.

1 Phone jack with phone cord 2 Underside of the base station 3 Mains adapter 230 V

Please note:

u Keep the mains adapter plugged in at

all times for operation, as the phone

does not work without mains connection.

u If you buy a replacement phone cord

from a retailer, ensure that the phone jack is connected correctly.

Correct phone jack assignment

3 2 1

4 5 6

1unused 2unused 3a 4b 5unused 6unused

Connecting the base station with the router

For Internet access you need a router, connected to the Internet via a modem (if necessary, this can be integrated in the router).

1 Side view of the base station 2 Network plug (LAN) with network cable 3 Router network plug

As soon as the cable connecting the phone and router is plugged in, the paging key lights up on the front of the base station.

You can now use your phone to make calls via the fixed network and can be reached at your fixed network number!

First steps

Making settings for VoIP telephony

Before you can use the Internet (VoIP) to phone any other users on the Internet, the fixed network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard.

Precondition: You have registered with a VoIP provider (e.g.via your PC) and set up an account. The provider must support the VoIP SIP standard.

The following phone settings are necessary in order for you to use VoIP. You will receive all information from your VoIP provider.

u Your user name with the VoIP provider,

if this is required by the VoIP provider

u Your regis tration name u Your password with the VoIP provider u VoIP provider general settings

The connection wizard will help you with the settings.

Starting the connection wizard

Precondition: The base station is connected to the mains power supply and a router. Your router is connected to the Internet.

Tip: If VoIP (IP) is activated as the default connection for your phone (default setting see page 41), the phone will attempt to make a direct connection to the server belonging to your VoIP provider after the connection assistant is closed. If incorrect/ incomplete information means that the connection cannot be established, messages will be displayed (page 12).

Note:

Your phone is preconfigured for dynamic assignment of the IP address. In order for your router to "recognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the router's DHCP server is activated. Turn to page 43 to find out how to assign your phone a static IP address if necessary.

If the handset battery is sufficiently charged, the message key f on the handset will flash (around 20 minutes after you have put the handset in the charging cradle).

¤ Press the message key f.

You will see the following display:

Start VoIP

Connection

Assistant?

§§§§No§§§§ §§§§§Yes§§§§

§Yes§ Press the display key to start

the connection assistant.

~ Enter the system PIN of the

base station (the default is

0000) and press

Note:

The connection wizard will also start automatically if you try to establish a connection via the Internet, before you have made the necessary settings.

You can also call up the connection wizard at any time via the menu (page 42).

§OK§.

First steps

Downloading VoIP provider data

The phone establishes a connection with the Siemens server on the Internet. Profiles with general access data for various VoIP providers can be downloaded here. The message Select country is displayed.

After changing the display: q Select country and press

§OK§.

Select provider is displayed.

After changing the display: q Select VoIP provider and press

§OK§.

The necessary data for your VoIP provider is downloaded and saved on the phone.

Note:

If the data for your VoIP provider is not offered for download, you must make the necessary settings with the Web configurator at a later stage (page 51)

Press the display key §Back§. You can then conduct the following steps with the connection assistant (see "Entering VoIP user data").

Entering VoIP user data

Depending on the VoIP provider, the following information will be requested in sequence:

Username:

If this is required by your provider, enter name and press

§OK§.

Authentication Name:

Enter name and press

Authentication Password:

Enter password and press

§OK§.

Completing the VoIP settings

Once all the necessary entries have been made, the handset reverts to idle status.

If all the settings are correct and if the phone can establish a connection to the VoIP server, then the internal name of the handset will be displayed:

¨ V

INT 1

11.07.06

§§§§§§INT§§§§§ §§§§Menu§

You can now use your phone to make calls via the fixed network and the Internet! Callers can reach you on your fixed network number and your VoIP number!

Note:

To ensure that you can always be reached via the Internet, the router should be permanently connected to the Internet.

11:56

Note:

Please note when making these entries that the VoIP user data is case sensitive. If necessary, press and hold the between upper and lower case and digits

# key to switch

First steps

No connection to the Internet/VoIP server

If one of the following messages is displayed instead of the internal name after the connection assistant is closed, then either a fault has occurred or your information was incomplete:

Server not accessible!

The phone has no connection to the Internet.

¤ Check the cable connection between

the base station and the router (the LED on the base station must light up) and the connection between the router and the modem/Internet connection.

¤ Check whether the phone is connected

to the LAN. – It may not have been possible to

dynamically assign an IP address to

the phone or – You have assigned a static IP address

to the phone that has either already

been assigned to another LAN sub-

scriber or does not belong to the

router's address block.

¤ Find the IP address using the hand-

set menu:

§Menu§ ¢ Settings ¢ Base

¢ VoIP Configuration ¢ (enter sys-

tem PIN)

¢ IP Address

¢ IP Configuration

¤ Start the Web configurator with the

IP address (page 46).

¤ If no connection can be established:

change the settings on the router

(activate DHCP server) or the

phone's (static) IP address.

SIP registration failed!

u Your personal data for registering with

the VoIP provider may have been entered incompletely or incorrectly.

¤ Check your entries for Username,

Authentication Name and Authentication Password. In particular, check

your use of upper and lower case. To do this, open the following menu on your handset:

§Menu§ ¢ Settings

¢ Base ¢ VoIP Configuration

u The server address for the VoIP server

has not yet been entered, or has been entered incorrectly.

¤ Start the Web configurator. ¤ Open Settings ¢ Telephony

¢ Vo IP Web page.

¤ Edit the server address where neces-

sary.

Note:

If port forwarding is activated on your router for the ports that have been registered as the SIP port (Standard 5060) and the RTP port (Standard 5004), then it makes sense to switch off DHCP and assign the phone a static IP address (otherwise you may not be able to hear the other party during VoIP calls): – Via the handset menu:

§Menu§

£ Settings £ Base

£ VoIP Configuration £ (enter system PIN)

£ IP Configuration £ IP Address

Or – Via the Web configurator:

¥ Open Settings £IP configuration

Web page.

¥ Select IP address type.

Please note that the IP address and subnet mask depend on the router's address block.

You must also enter the default gateway and DNS server via the Web configurator (page 50). The IP address for the router is generally entered here.

You will find other messages and possible measures in the Questions and answers section on page 61.

Belt clip and headset

By using a belt clip and headset (optional) you can easily make your handset a constant companion both inside the building and in its immediate vicinity.

Attaching the belt clip

There are notches for attaching the belt clip on the side of the handset at approximately the same height as the display.

¤ Press the belt clip onto the back of the

handset so that the protrusions on the belt clip engage with the notches.

The tongue of the belt clip must face the battery compartment.

Connection socket for headset

You can use headsets with jack connectors. The following models have been tested and are therefore recommended: HAMA Plantronics M40, MX100 and MX150.

The transmission quality of other models cannot be guaranteed.

First steps

Menu trees

Phone menu

There are two ways to select a function:

Using number combinations ("shortcut")

¤ To open the main menu, press §Menu§ with the handset in idle status. ¤ Enter the number combination that is in front of the function in the menu tree. ¤ Example: §Menu§ 422 for "Set handset language".

Scrolling through the menus

¤ To open the main menu, press §Menu§ with the handset in idle status. ¤ Scroll to the function with the control key s and press §OK§.

1 SMS

1-1 Write Message page 29

1-2 Incoming 00+00

1-3 Outgoing

1-6 Settings 1-6-1 Service Centres 1-6-1-1 Service Centre 1 page 31

… [to]

1-6-1-4 Service Centre 4

1-6-2 Status Report

1-6-3 Register to Service

Centres

2 Alarm Clock page 39

2-1 Activation

2-2 Wake up time

3 Audio Settings

3-1 Ringer Volume page 38

3-2 Ringer Melody 3-2-1 External Calls page 38

3-2-2 Internal Calls

3-2-3 Alarm Clock

3-3 Advisory Tones page 39

Menu trees

3-4 Battery Low 3-4-1 Off page 39

3-4-2 On

3-4-3 During Call

4 Settings

4-1 Date/Time page 7

4-2 Handset 4-2-1 Display 4-2-1-1 Screensaver page 37

4-2-1-2 Colour Scheme

4-2-1-3 Contrast

4-2-1-4 Backlight

4-2-2 Language page 37

4-2-3 Auto Answer page 37

4-2-4 Register Handset page 34

4-2-5 Reset Handset page 40

4-3 Base 4-3-1 Select Services 4-3-1-6 For All Calls page 22

Only displayed if

Default Line Type = fixed line is set.

4-3-2 System PIN

4-3-3 Base Reset

4-3-4 Additional Fea-

4-3-4-1 Dialling Mode page 44

tures

4-3-4-2 Recall page 44

4-3-4-3 Repeater Mode page 41

4-3-4-5 Additional Emer-

page 41

gency No.

4-3-6 VoIP Configura-

tion

4-3-6-1 Connection

Assistant

page 42

4-3-6-2 Select VoIP Pro-

vider

4-3-6-3 Username

4-3-6-4 Authentication

Name

4-3-6-5 Authentication

Password

4-3-6-6 IP Configuration

Menu trees

4-3-7 Default Line Type 4-3-7-1 IP page 41

4-3-7-2 fixed line

4-3-8 Firmware Update page 41

5 Voice Mail page 33

5-1 Set Key 1 5-1-1 Network Mailbox

Web configurator menu

Home page 46

Settings

IP configuration page 50

Tel eph ony

VoIP page 51

DTMF page 56

Dialing Plans page 56

Miscellaneous page 57,

page 58

Status page 59

Making calls with VoIP and the fixed network

Making an external call

External calls are calls made via the public telephone network (fixed network) or via the Internet (VoIP). You can use the talk key c when dialling to select what type of connection you want to use (fixed network or VoIP). One particular connection type is set as the default connection for your phone. The default is VoIP (for how to change the setting if required, see page 41).

¤ Enter the required number/IP address

using the keypad.

¤ Press the talk key c briefly if you want

to make the call via the default connection.

Or:

¤ Press and hold the talk key c if you

want to make a phone call via the other connection type (the non-default connection).

Notes:

– If there are at least two handsets registered

to your base station, you can use one to make a call via the fixed network and the other to make a call via the Internet (VoIP) at the same time.

– If you use a different GAP-compatible hand-

set to the Gigaset C45, all calls will be made via the default connection, even if you press and hold the talk key to use the non-default connection to make a call, enter a star (*) at the end of the number.

– If you use VoIP to make a call to the fixed

network, you may also have to dial the area code for local calls (depending on the VoIP provider). You can avoid this by entering the area code in the configuration of the base station (via the Web configurator, see page 56). It will then be inserted automatically for local calls.

c. If you want

Cancelling the dialling operation

You can cancel the dialling operation with the end call key a.

Entering an IP address

If you are making a call via VoIP, you can enter an IP address instead of a phone number.

P Press the star key to separate

the parts of the IP address (e.g. 149*246*122*28).

# If necessary, press the hash

key to attach the SIP port number of the person you are calling (page 85) to the IP address (e.g. 149*246*122*28#5060).

Notes:

– Dialling with the directory (page 24) or last

number redial list (page 26) saves repeated keying of phone numbers.

– You can assign a number from the directory

to a key for speed dialling (page 25).

– You can edit or add to any phone number

selected by means of quick dial or from the directory and use it for the current call.

Ending a call

a Press the end call key.

Accepting a call

The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d.

You can answer the call by:

¤ Pressing the talk key c. ¤ Pressing the handsfree key d.

If the handset is in the charging cradle and the Auto Answer function is activated (page 37), the handset will take a call automatically when you lift it out of the cradle.

Making calls with VoIP and the fixed network

If the ringtone is intrusive, press

§Menu§ Silent. You can accept the call so long

as it is displayed on the screen.

Calling Line Identification

When you receive a call from the Internet, the caller's number and/or the name they have specified is displayed on the screen.

When you receive a call from the fixed network, the caller's number is displayed on the screen if the following conditions are met:

u Your fixed network provider supports

CLIP, CLI: – CLI (Calling Line Identification): the

caller's number is transmitted – CLIP (Calling Line Identification Pres-

entation): the caller's number is dis-

played

u You have arranged CLIP with your net-

work provider.

u The caller has arranged CLI with the

network provider.

If the phone number is identified and the caller's number is saved in your directory, the name will be displayed from the directory.

Calls to your VoIP number

1234567890

Menu§

1 Ringtone icon 2 Number or name of caller

1 2

Display when Calling Line Identification is withheld

For calls from the fixed network, the caller can withhold calling line identification or not request it. In this case the number is not displayed. The following is displayed in place of the number:

u External Call, if no number is trans-

mitted.

u Withheld, if the caller has withheld Call-

ing Line Identification.

u Unavailable , if the caller has not

arranged Calling Line Identification.

Handsfree talking

In handsfree mode, instead of holding the handset to your ear you can put it down, e.g. on the table in front of you, to allow others to participate in the call.

Call display

By means of the ringtone icon on the screen, you can decide whether the call is directed to your fixed network number or to your VoIP number.

Calls to your fixed network number

1234567890

Menu§

1 Ringtone icon 2 Number or name of caller

1 2

Activating/deactivating handsfree mode

Activating while dialling

~d Enter number and press

briefly/press and hold the handsfree key to select the connection type (page 17).

¤ You should inform your caller before

you use the handsfree function so that they know someone else is listening.

Operating the handset

Switching between earpiece and handsfree mode

d Press the handsfree key. Switch handsfree on and off during a call. If you wish to place the handset in the

charging cradle during a call:

¤ Press and hold the handsfree key d

while placing the handset in the charging cradle. If the handsfree key d does not light up, press the key again.

For how to adjust the loudspeaker volume, see page 37.

Muting the handset

You can deactivate the microphone in your handset during an external call. The other party hears a wait melody.

Muting the handset

§INT§ Press the display key.

Cancelling muting

§Back§ Press the display key.

Dialling the emergency number

The default setting for your phone is that all numbers that are saved as emergency numbers are automatically dialled via the fixed network, irrespective of whether you press the talk key c briefly or press and hold it.

You can deactivate this function via the Web configurator (Dialing Plans, page 57), e.g. if you use the phone without a fixed network. Ask beforehand, however, whether your VoIP provider supports emergency numbers.

~c Enter the emergency number

and press the talk key.

Three emergency numbers have already been entered in your phone. You can set one more emergency number (page 41).

Notes:

– You can use the Web configurator to display

which emergency numbers are saved on your phone (page 56).

– Please note: If you have used the Web con-

figurator to deactivate the Emergency calls

always via fixed line function and have

entered an automatic area code for VoIP calls (page 56), the area code will also be prefixed to the emergency numbers when they are dialled via VoIP.

Operating the handset

Switching the handset on/off

a Press and hold the end call

key.

You will hear the confirmation tone.

Activating/deactivating the keypad lock

# Press and hold the hash key. You will hear the confirmation tone. The

Ø icon appears in the display when the keypad lock is activated.

The keypad lock deactivates automatically when you receive a call and activates again after the call.

Note:

The handset displays an advisory message if you press a key by accident while the keypad lock is on. To deactivate the keypad lock, press and hold the hash key

Operating the handset

Control key

§§§§INT§§§ §§Menu

1 Control key

In this user guide, the side of the control key that you must press in the given operating situation is shown in black (top, bottom). Example: t for "press the top of the control key".

The control key has a number of different functions:

When the handset is in idle status

s Open the directory. t Adjust the ringtone volume of

the handset (page 38).

In lists and menus

t / s Scroll up/down line by line.

In an input field

t / s Move the cursor left or right.

During an external call

s Open the directory. t Adjust loudspeaker volume for

earpiece and handsfree mode.

Display keys

The current display functions are shown in the bottom display line in reversed highlights. The function of the display keys changes depending on the particular operating situation.

Example:

§§§§INT§§§ §§Menu

1 Current display key functions 2 Display keys

The most important display symbols are:

§Back§ Go back one menu level or

cancel the operation.

§INT§ Make an internal call

(page 35).

§Menu§ Open the main menu or a con-

text-dependent menu.

§OK§ Confirm highlighted selection.

˜ Delete key: deletes one char-

acter at a time from right to left.

Returning to idle status

You wish to return to idle status from anywhere in the menu:

¤ Press the end call key a and hold.

Or:

¤ Do not press any key: after 2 minutes

the display will automatically revert to idle status.

Changes that you have not confirmed/ saved by pressing

For an example of the display in idle status, page 1.

§OK§ will be rejected.

Operating the handset

Menu guidance

Your telephone's functions are accessed using a menu that has a number of levels.

Main menu (first menu level)

¤ To open the main menu, press §Menu§

with the handset in idle status.

Accessing a function

¤ Scroll to the function with the control

key q and press

Or:

§OK§.

¤ Enter the number that is in front of the

function in the menu tree (page 14).

The corresponding submenu (the next menu level) is opened.

Submenus

The functions in the submenus are displayed as lists.

To access a function:

¤ Scroll to the function with the control

key q and press

Or:

§OK§.

¤ Enter the number combination that is

in front of the function in the menu tree (page 14).

A short press on the end call key a returns you to the previous menu level / cancels the operation.

Correcting incorrect entries

u Navigate to the incorrect input with the

control key if û is displayed.

u Press ˜ to delete the character to the

left of the cursor.

u Insert new character to the left of the

cursor.

u When entering the time and date etc.,

edit the flashing character.

You will find explanations for the symbols and typographical conventions used in this user guide in the appendix, page 60.

Network services

The following network services can currently only be used for making calls via the fixed network.

Note:

The Settings £Base £Select Services menu is only displayed if you have set the fixed network as your default connection (page 41).

Network services are functions that your network provider makes available to you. You have to request these services from your network provider.

¤ If you require assistance, please con-

tact your network provider.

Making settings for all calls

If you have completed one of the following procedures, a code is sent.

¤ After confirmation from the telephone

network, press the end call key a.

Setting up call diversion

§Menu§ ¢ Settings ¢ Base ¢Select

Services

Setting up call forwarding

All Calls / No Answer / When Busy

On Select and press §OK§.

~ Enter number and press §OK§. After confirmation from the fixed net-

work: a Press and hold (idle status).

¢ For All Calls ¢ Call Divert

Select and press

§OK§.

Activating/deactivating call waiting

When call waiting is activated, the caller will hear the ringing tone if you are already making a call. This call is announced acoustically and visually on your handset screen.

Accepting/rejecting call waiting, see page 23.

§Menu§ ¢ Settings ¢ Base ¢Select

Services

On / Off Select and press §OK§.

After confirmation from the fixed network:

a Press and hold (idle status).

¢ For All Calls ¢ Call Waiting

Functions during a call

Initiating ringback

You hear the busy tone.

§Menu§ ¢ Ringback

a Press the end call key.

Consultation

During a call:

§Menu§ ¢ External Call

~ Enter a num ber o r cop y it fro m

the directory and press

The number is dialled via the fixed network.

Note:

After a few seconds, the number selected for a consultation call is saved in the last number redial list.

§OK§.

Deactivating call forwarding

All Calls / No Answer / When Busy Off Select and press §OK§.

After confirmation from the fixed network:

a Press and hold (idle status). Call forwarding is deactivated.

You have the following options:

u Toggl ing:

¤ Use q to toggle between the partic-

ipants. – End call with active participant:

§Menu§ End Active Call.

u Conference call:

– Talk to both participants:

§Menu§ Conference Call.

– End conference call (toggle):

§Menu§ End Conference.

– End call with both participants: Press

the end call key a.

Accepting a waiting call

Precondition: Call waiting is activated (page 22).

§Menu§ ¢ Accept Call Waiting

You have the option of toggling or holding a conference call.

Note:

– Without CLIP a waiting call is only

announced with a beep.

– If the first call was an internal call, the inter-

nal connection is ended.

– An internal call waiting is shown on the dis-

play. You can neither accept the internal call nor reject it.

Network services

Rejecting a waiting call

§Menu§ ¢ Reject Call Waiting

Select and press

Favouring a waiting call

§Menu§ ¢ Favour Call Waiting

Select and press

§OK§.

Using the directory and lists

The options are:

u Directory u Last number redial list u SMS list u Calls list

You can save 100 entries in the directory. You can create a personalised directory for

your own individual handset. However, you can send the list or individual entries to other handsets (page 25).

Last number redial list

The last number redial list contains the ten numbers last dialled with the handset (max. 32 numbers). If one of the numbers is in the directory, then the corresponding name will be displayed.

Dialling from the last number redial list

c Press the key briefly. q Select an entry. c Briefly press/press and hold

the talk key. The number is dialled using the selected connection type (page 17).

Managing entries in the last number redial list

c Press the key briefly. q Select an entry.

§Menu§ Press the display key.

The following functions can be selected with q:

Use Number

(as in the directory, page 25)

Copy to Directory

An entry is transferred to the directory (page 25).

Delete Entry

(as in the directory, page 25)

Delete List

(as in the directory, page 25)

Opening lists with the message key

You can use the message key f to open the following lists:

u SMS list u Network mailbox

If your network provider supports this function and the network mailbox is configured for fast access (page 33).

u Calls list

An advisory tone sounds as soon as a new message arrives in a list. The message key

f flashes. A message appears in the display.

When you press the flashing key f, you will see all the lists that contain new messages. If only one list contains new messages, this will be opened automatically.

Note:

If calls are saved in the network answering machine you will receive a message if the appropriate settings have been made (see the network mailbox instructions of your network provider).

Calls list

Precondition: CLIP (page 18) The numbers of the last 30 outgoing calls

are saved. Multiple calls from the same number are only saved once (the last call).

The calls list is displayed as follows:

Calls List: 01+02

Number of new entries + number of old, read entries

Opening the calls list

f ¢ Calls List: 01+02 q Select entry.

The last incoming call is displayed in the calls list.

Making cost-effective calls

List entry

Example of a list entry:

New Call 01/02

1234567890

11.03.06 19:27

§Back§ U §Menu

u Status of entry

In the calls list

New Call: new missed call Old Call: entry already read

u Entry number

01/02 means e.g.: first of a total of two entries.

u Number or name of caller

You can add the number of the caller to the directory (page 25).

u Call date and time (if set, page 7).

Selecting from the calls list

f ¢ Calls List: 01+02 q Select entry. c Briefly press/press and hold

the talk key. The number is dialled using the selected connection type (page 17).

Making cost-effective calls

Using the Internet (VoIP) is the preferred cost-effective way of making calls. If you make calls via the fixed network, select a network provider who offers very low call charges (call-by-call) or have the call duration displayed on your handset after the call.

Displaying the call duration

The duration of a call is displayed

u during the conversation, u until about three seconds after the call

has ended if you do not replace the handset in the charging cradle.

Note:

The actual duration of the call can vary from that shown by a few seconds.

Managing entries in the calls list

f ¢ Calls List: 01+02 q Select entry.

§Menu§ Press the display key.

The following functions can be selected with q:

Copy to Directory

Accept number in the directory (page 25).

Delete Entry (as in the directory, page 25) Delete List (as in the directory, page 25)

SMS (text messages)

You can only send and receive SMS messages via the fixed network.

When an SMS is sent, the base station automatically establishes a connection via the fixed network.

Your unit is supplied ready for you to send SMS messages immediately.

Requirements:

u Calling Line Identification (CLIP,

page 18) is enabled for your phone connection.

u Your network provider supports SMS in

the fixed network (information on this can be obtained from your network provider).

u You are registered with your service

provider to send and receive SMS.

SMS messages are exchanged between SMS centres that are operated by service providers. You must enter the SMS centre in the phone through which you wish to send and receive. You can receive SMS from every SMS centre that is entered pro- vided you have registered with your service provider. The registration wizard (page 28) will help you to register.

Your text message is sent through the SMS centre that is active. However, you can activate any other SMS centre to send a current message (page 31).

If no SMS centre has been entered, an error message will be displayed as soon as you try to send an SMS. Enter an SMS centre (page 31).

Please note:

u If your phone is connected to a PABX,

please read page 31.

u You must be registered with your serv-

ice provider to receive SMS messages.

u Each incoming SMS is signalled by a

single ring (ringtone as for external calls). If you accept such an SMS call on the first ring, the SMS will be lost. To prevent this, suppress the first ringtone for all external calls (page 38).

Registering for SMS using the registration wizard

You can use the registration wizard to register with all service providers whose number you have entered to send and receive SMS messages.

Precondition:

u You must have saved a number for at

least one SMS centre.

When you call up the SMS menu for the first time, the wizard automatically registers you with accessible SMS centres whose number you have entered. You can also use the registration wizard to register with SMS centres at a later time.

§Menu§ ¢ SMS (on 1st call)

§Menu§ ¢ SMS ¢ Register to Service Centres

(later)

§Yes§ Press the soft key to confirm

the prompt.

You can now receive SMS messages from any of the SMS centres whose number you have entered (page 31).

SMS (text messages)

Writing/sending an SMS

An SMS may contain up to 160 characters.

Writing/sending SMS

§Menu§ ¢ SMS ¢ Write Message

~ Write an SMS. For how to enter

the text, see page 69.

§Menu§ Send Text

Select and press

§OK§.

s / ~ Enter the number with dialling

code (including your local area code) from the directory or key it in manually, and press

§OK§.

For SMS to an SMS mailbox: put the mailbox ID at the end of the number. The SMS is sent.

Note:

If you are interrupted by an external call while writing an SMS, the text is automatically saved in the draft message list.

SMS status report

Precondition: Your network provider supports this feature.

If you have activated the status report, you will receive an SMS with a confirmation message after sending.

Activating/deactivating a status report

§Menu§ ¢ SMS ¢ Settings

Status Report

Select and press

Reading/deleting a status report

§OK§ (‰ =on).

¤ Open the incoming message list

(page 30) and then:

q Select SMS with the State OK or

State NOK status.

§Menu§ Read SMS

Select and press the status report. Scroll using q.

§OK§ to read

Or:

§Menu§ Delete Entry

Select and press

§OK§ to delete

the status report.

Draft message list

In the draft message list, you can save, edit later and send an SMS.

Saving an SMS in the draft message list

You write an SMS (page 29).

§Menu§ ¢ Save Text

Opening the draft message list

§Menu§ ¢ SMS ¢ Outgoing

The first entry in the list is displayed, e.g.:

Saved 01/02

11. 03.0 6 19:2 7

§Back§ U §Menu

01/02: Current number/total number of SMS messages

Reading or deleting individual SMS messages

¤ Open the draft message list.

q Select SMS.

§Menu§ Read SMS

Select and press the message. Scroll in the SMS using q.

Or:

§Menu§ Delete Entry

Select and press the message.

Writing an SMS

You are reading an SMS in the draft message list.

§Menu§ Press the soft key.

Write Message

Write and then send a new SMS (page 29) or save.

§OK§ to read

§OK§ to delete

+ 68 hidden pages

Siemens C450 IP User Manual

The handset at a glance

Base station at a glance

Contents

Safety precautions

First steps

Pack contents

Setting up the handset for use

Inserting the batteries

Connecting the charging cradle

Initial charging and discharging of batteries

Registering the handset to the base station

Installing the base station

Connecting the base station

Making settings for VoIP telephony

Starting the connection wizard

Entering VoIP user data

Belt clip and headset

Attaching the belt clip

Connection socket for headset

Menu trees

Phone menu

Web configurator menu

Making calls with VoIP and the fixed network

Making an external call

Ending a call

Accepting a call

Calling Line Identification

Handsfree talking

Call display

Activating/deactivating handsfree mode

Operating the handset

Muting the handset

Dialling the emergency number

Switching the handset on/off

Activating/deactivating the keypad lock

Control key

Display keys

Returning to idle status

Menu guidance

Main menu (first menu level)

Submenus

Correcting incorrect entries

Network services

Making settings for all calls

Setting up call diversion

Functions during a call

Using the directory and lists

Directory

Saving a number in the directory

Selecting a directory entry

Dialling with the directory

Sending the directory to another handset

Copying a displayed number to the directory

Using quick dial keys

Copying a number from the directory

Last number redial list

Dialling from the last number redial list

Managing entries in the last number redial list

Opening lists with the message key

Calls list

Opening the calls list

List entry

Selecting from the calls list

Displaying the call duration

Managing entries in the calls list

SMS (text messages)

Registering for SMS using the registration wizard

Writing/sending an SMS

SMS status report

Draft message list