Siemens C450 IP User Manual

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Issued by Siemens Home and Office Communication Devices GmbH & Co. KG Schlavenhorst 66 D-46395 Bocholt

www.siemens.com/gigaset

Gigaset C450 IP

The handset at a glance

¨ V

11.03.06 11:56

§§§§§§INT§§§§§ §§§§Menu§

Base station at a glance

Handset keys

1 Display in idle status (example) 2 Battery charge status

e V U (1/3 charged to fully

charged)

= flashes: battery nearly empty e V U flashes: battery charging

3 Control key (page 20)

3 4

8 9

4 Display keys (page 20) 5 End call key, On/Off key

End call, cancel function, go back one menu level (press briefly), back to idle status (press and hold), activate/deactivate handset (press and hold in idle status)

6 Message key

Opens calls and message lists Flashes: new message or new call

7 Hash key

Keypad lock on/off (press and hold, page 19) Toggle between upper/lower case letters and digits for text entry (page 69)

8 Alarm clock key (page 39)

Activating/deactivating the alarm clock

9 Microphone

10 Recall key (not for VoIP connections)

Enter flash (press briefly) Insert a pause (press and hold)

11 Star key

Ringtones on/off (press and hold in idle status)

12 Connection socket for headset (page 13) 13 Handsfree key

Switch between earpiece and handsfree mode Lights up: handsfree talking activated Flashes: incoming call

14 Tal k key

Accept a call, open last number redial list (press briefly in idle status), select connection type and start dialling (press briefly/ press and hold after entering the number)

15 Signal strength

¦ § ¨ (low to high) ¥ flashes: no reception

Base station key

1 Paging key

Lights up: LAN connection active (phone is connected to router) Flashes: Data transfer to LAN connection

Press briefly: start paging (page 35) Press and hold: set base station to registration mode (page 34)

Contents

The handset at a glance . . . . . . . . 1

Base station at a glance . . . . . . . . 1

Safety precautions . . . . . . . . . . . . 4

Gigaset C450 IP –

more than just making calls . . . . . 5

VoIP – Making calls via the

Internet . . . . . . . . . . . . . . . . . . . . . 5

First steps . . . . . . . . . . . . . . . . . . . . 6

Pack contents . . . . . . . . . . . . . . . . . . . . 6

Setting up the handset for use . . . . . . . 6

Installing the base station . . . . . . . . . . 7

Connecting the base station . . . . . . . . 8

Making settings for VoIP telephony . . 10

Belt clip and headset . . . . . . . . . . . . . 13

Menu trees . . . . . . . . . . . . . . . . . . 14

Phone menu . . . . . . . . . . . . . . . . . . . . 14

Web configurator menu . . . . . . . . . . . 16

Making calls with VoIP and the

fixed network . . . . . . . . . . . . . . . 17

Making an external call . . . . . . . . . . . 17

Ending a call . . . . . . . . . . . . . . . . . . . . 17

Accepting a call . . . . . . . . . . . . . . . . . 17

Calling Line Identification . . . . . . . . . 18

Handsfree talking . . . . . . . . . . . . . . . . 18

Muting the handset . . . . . . . . . . . . . . 19

Dialling the emergency number . . . . 19

Operating the handset . . . . . . . . 19

Switching the handset on/off . . . . . . . 19

Activating/deactivating the

keypad lock . . . . . . . . . . . . . . . . . . . . . 19

Control key . . . . . . . . . . . . . . . . . . . . 20

Display keys . . . . . . . . . . . . . . . . . . . . 20

Returning to idle status . . . . . . . . . . . 20

Menu guidance . . . . . . . . . . . . . . . . . 21

Correcting incorrect entries . . . . . . . . 21

Network services . . . . . . . . . . . . . 22

Making settings for all calls . . . . . . . . 22

Functions during a call . . . . . . . . . . . . 22

Using the directory and lists . . 24

Directory . . . . . . . . . . . . . . . . . . . . . . . 24

Last number redial list . . . . . . . . . . . . 26

Opening lists with the

message key . . . . . . . . . . . . . . . . . . . . 26

Making cost-effective calls . . . . 27

Displaying the call duration . . . . . . . . 27

SMS (text messages) . . . . . . . . . 28

Registering for SMS using the

registration wizard . . . . . . . . . . . . . . . 28

Writing/sending an SMS . . . . . . . . . . . 29

Receiving an SMS . . . . . . . . . . . . . . . . 30

Setting SMS centre . . . . . . . . . . . . . . . 31

SMS on a PABX . . . . . . . . . . . . . . . . . . 31

Activating/deactivating the SMS

function . . . . . . . . . . . . . . . . . . . . . . . . 31

SMS troubleshooting . . . . . . . . . . . . . 32

Using the network mailbox . . . 33

Configuring the network mailbox

for fast access . . . . . . . . . . . . . . . . . . . 33

Viewing the network mailbox

message . . . . . . . . . . . . . . . . . . . . . . . 33

Using several handsets . . . . . . . 34

Registering handsets . . . . . . . . . . . . . . 34

De-registering handsets . . . . . . . . . . . 34

Changing a handset's internal

number . . . . . . . . . . . . . . . . . . . . . . . . 35

Changing the name of a handset . . . . 35

Locating a handset ("Paging") . . . . . . . 35

Making internal calls . . . . . . . . . . . . . . 35

Handset settings . . . . . . . . . . . . 37

Change display language . . . . . . . . . . 37

Setting the display . . . . . . . . . . . . . . . 37

Activating/deactivating auto-answer . 37 Adjusting the loudspeaker volume . . . 37

Changing ringtones . . . . . . . . . . . . . . 38

Activating/deactivating muting

of the first ringtone . . . . . . . . . . . . . . . 38

Advisory tones . . . . . . . . . . . . . . . . . . 39

Using the handset as an

alarm clock . . . . . . . . . . . . . . . . . . . . . 39

Restoring the handset default

settings . . . . . . . . . . . . . . . . . . . . . . . . 40

Contents

Base station settings . . . . . . . . . . 40

Restoring the base station to

factory settings . . . . . . . . . . . . . . . . . . 40

Activating/deactivating repeater

mode . . . . . . . . . . . . . . . . . . . . . . . . . 41

Setting up an emergency number . . . 41

Set default connection . . . . . . . . . . . . 41

Updating the base station firmware . 41

Making VoIP settings . . . . . . . . . 42

Using the connection wizard . . . . . . . 42

Changing settings without the

connection wizard . . . . . . . . . . . . . . . 42

Setting the phone's IP address

in LAN . . . . . . . . . . . . . . . . . . . . . . . . . 43

Activating/deactivating display

of VoIP status codes . . . . . . . . . . . . . . 44

Check the base station MAC address . 44

Operating the base station

on the PABX . . . . . . . . . . . . . . . . . 44

Changing the dialling mode . . . . . . . . 44

Setting the flash time . . . . . . . . . . . . . 44

Setting pauses . . . . . . . . . . . . . . . . . . 45

Switching temporarily to tone

dialling (DTMF) . . . . . . . . . . . . . . . . . . 45

Web configurator . . . . . . . . . . . . 46

Configuring the phone via your PC . . 46 Connecting your PC to the

Web configurator . . . . . . . . . . . . . . . . 46

Registering, setting the Web

configurator language . . . . . . . . . . . . 46

De-registering . . . . . . . . . . . . . . . . . . . 47

Structure of the Web pages . . . . . . . . 48

Opening Web pages . . . . . . . . . . . . . . 49

Setting phone with Web configurator 50 Checking status information via your

phone . . . . . . . . . . . . . . . . . . . . . . . . . 59

Appendix . . . . . . . . . . . . . . . . . . 60

Symbols and typographical

conventions used . . . . . . . . . . . . . . . . 60

Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Contact with liquid . . . . . . . . . . . . . . . 60

Questions and answers . . . . . . . . . . . . 61

Voice quality and infrastructure . . . . . 65

Searching for service information . . . 65

Service (Customer Care) . . . . . . . . . . . 66

Authorisation . . . . . . . . . . . . . . . . . . . 66

Guarantee Certificate . . . . . . . . . . . . . 67

Specifications . . . . . . . . . . . . . . . . . . . 68

Writing and editing a text message . . 69

Gigaset C450 IP – Free software . . . . . 70

Accessories . . . . . . . . . . . . . . . . . 77

Glossary . . . . . . . . . . . . . . . . . . . 78

Index . . . . . . . . . . . . . . . . . . . . . . 88

Safety precautions

Caution:

Read the safety precautions and the user guide before use. Explain their contents to your children, and the potential hazards associated with using the tele-

phone.

Only use the mains adapter supplied, as indicated on the underside of the base station.

Fit only the recommended rechargeable batteries (page 68) of the same type! This means: do not use any other battery type or non-rechargeable batteries as this could result in significant health risks and personal injury.

‹

Insert rechargeable batteries with the correct polarity, and use them according to this user guide (polarity symbols can be seen in the handset's battery compartment, page 6).

The operation of medical appliances may be affected. Be aware of the technical conditions in your particular environment, e.g. doctor's surgery.

Do not hold the rear side of the handset to the ear when it rings or when you have activated on the handsfree function. Otherwise you risk serious and permanent damage to your hearing.

The handset may cause an unpleasant humming noise in hearing aids.

Do not install the base station in bathrooms or shower rooms. The handset and base station are not splashproof (page 60).

Do not use your phone in environments with a potential explosion hazard (e.g. paint shops).

If you give your Gigaset to someone else, make sure you also give them the user guide.

All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government or the local authorities.

This crossed-out wheeled bin symbol on the product means the product is covered by the European Directive 2002/96/EC.

The correct disposal and separate collection of your old appliance will help prevent potential negative consequences for the environment and human health. It is a precondition for reuse and recycling of used electrical and electronic equipment. For more detailed information about disposal of your old appliance, please contact your city office, waste disposal service or the shop where you purchased the product.

Note:

When the keypad lock is active you cannot even call emergency numbers! Not all of the functions described in this user guide are available in all countries.

Gigaset C450 IP – more than just making calls

Your phone lets you make calls both via the fixed network and (cost effectively) via the Internet (VoIP) without using a PC.

And your phone can do much more besides:

u Press a button each time you make a

call to indicate whether you want to make a call via the fixed network or via the Internet (page 17).

u Register up to six handsets on your

base station. Your base station allows you to use one handset to make a call via the fixed network and another to make a call via the Internet at the same time.

u Configure the phone connection for

VoIP without a PC. Your phone's connection wizard downloads general data about your VoIP provider from the Internet and guides you through entering your personal data (account). This makes it easy for you to start using VoIP (page 10).

u If necessary, establish any further

VoIP settings on a PC. The phone has a Web interface (Web configurator) that can be accessed via your PC's Web browser (page 46).

u Assign your own password (system

PIN) to protect your device and the Web configurator from unauthorised access (page 40).

u Send and receive SMS messages via the

fixed network (page 28).

u Save 100 phone numbers on your

handset (page 24).

u You can programme the keys of your

phone with important phone numbers. The phone number is then dialled by simply pressing the respective key (page 25).

u Use the handsfree function to keep

your hands free when making a call (page 18).

u Use your handset as an alarm clock

(page 39).

Your Gigaset C450 IP has a protected operating system that offers increased security against

viruses from the Internet.

Have fun using your new telephone!

VoIP – Making calls via the Internet

With VoIP (Voice over Internet Protocol), your calls are not made via a fixed connection as in the telephone network, but rather they are transmitted via the Internet in the form of data packets.

You can take advantage of all the benefits of VoIP with your phone:

u You can make cost-effective calls with

high voice quality with subscribers on the Internet, the fixed network or the mobile phone network.

u Your SIP provider will give you a per-

sonal number, with which you can be reached from the Internet, the fixed network and any mobile phone network.

To be able to use VoIP, you need the following:

u A broadband Internet connection (e.g.

DSL) with flat rate or volume-based price

u Internet access, i.e. you need a router

that will connect your phone to the Internet.

u Access to the services of a VoIP pro-

vider. Open an account with a VoIP provider.

First steps

Pack contents

The pack contains:

u one Gigaset C450 IP base station u one Gigaset C45 handset u one mains adapter for the base station u one charging cradle incl. mains adapter u one phone cord u one Ethernet cable (LAN cable) u two batteries u one battery cover u one belt clip u one quick guide

Setting up the handset for use

The display is protected with a plastic film. Please

remove the protective film!

Inserting the batteries

Caution:

Use only the rechargeable batteries recommended by Siemens Home and Office Communication Devices GmbH & Co. KG on page 68! This means: on no account may conventional (non-rechargeable) batteries or other battery types be used, otherwise serious damage to health and property cannot be ruled out, e.g. the outer casing of the batteries could be destroyed or the batteries could explode. The phone could also malfunction or be damaged as a result of using batteries that are not of the recommended type.

¤ Insert the batteries the right way round

(see figure).

The polarity is indicated in the battery compartment.

The handset switches on automatically. You will hear a confirmation tone.

Closing the battery cover

¤ Place the cover on the battery compart-

ment as shown in the diagram, then push it up until it clicks into position.

Opening the battery cover

¤ Press down on the battery cover below

its upper end and slide the cover down.

Connecting the charging cradle

Connecting up the charging cradle and mounting it on the wall (if required) is described at the end of this user guide.

¤ To charge the batteries, leave the hand-

set in the charging cradle.

Notes:

– Only place the handset in the charging cra-

dle that is intended for it.

– If the handset has switched itself off

because the batteries are flat and if it is then placed in the charging cradle, it will switch itself on automatically.

For questions and problems see page 61.

First steps

Initial charging and discharging of batteries

Battery charging is indicated in the top right of the display by a flashing battery icon e, V or U. During handset operation, the battery icon indicates the charge status of the batteries (page 1).

The correct charge status can only be displayed when the batteries are first fully charged and discharged through use.

¤ To do this, leave the handset in the

charging cradle without interruption until the battery icon stops flashing in the display (approx. 13 hours).

¤ Once the batteries are fully charged,

remove the handset from the charging cradle and do not put it back again until the batteries are fully discharged.

Note:

After the first battery charge and discharge, you may replace your handset in the charging cradle after every call.

Please note:

u Always repeat the charging and dis-

charging procedure if you remove the batteries from the handset and insert them in again.

u The batteries may warm up as they are

charging. This is not dangerous.

u After a while the charge capacity of the

batteries will decrease for technical reasons.

Note:

You will find explanations for the symbols and typographical conventions used in this user guide in the appendix, page 60.

Setting the date and time

§Menu§ ¢ Settings ¢ Date/Time

~ Enter the day, month and year

with 6 digits and press

q to move between the fields.

~ Enter hours and minutes with

4 digits (e.g. 0 7 1 5 for 07.15 hrs) and press move between the fields.

The date and time are shown in the handset's idle display page 1.

§OK§. Use

§OK§. Use q to

Registering the handset to the base station

Your handset is registered to the base station by default.

Instructions on how to register further handsets to the base station are given on page 34.

Installing the base station

The base station is designed for use in closed, dry rooms with a temperature range of +5 °C to +45 °C.

¤ Place or hang the base station in a cen-

tral position in your flat or house.

Please note:

u Never expose the telephone to heat

sources, direct sunlight, other electrical appliances.

u Protect your Gigaset from moisture,

dust, corrosive liquids and vapours.

First steps

Connecting the base station

In order to be able to make calls with your phone via the fixed network and via VoIP, you must connect the base station to the fixed network and the Internet, see Figure 1.

Internet

LAN

Fixed network

Figure 1 Connecting the phone to the fixed network and the Internet

1 Internet connection:

Router with integrated modem or

router and modem 2 Gigaset C450 IP base station 3 Gigaset C45 handset 4PC in LAN

Follow the steps in the order given below:

1. Connect the base station with the phone connection

2. Connect the base station with the mains power supply

3. Connect the base station with the router

First steps

Connecting the base station with the fixed network and the mains power supply

¤ Please first connect the phone jack

and then the mains adapter, as shown below.

1 Phone jack with phone cord 2 Underside of the base station 3 Mains adapter 230 V

Please note:

u Keep the mains adapter plugged in at

all times for operation, as the phone

does not work without mains connection.

u If you buy a replacement phone cord

from a retailer, ensure that the phone jack is connected correctly.

Correct phone jack assignment

3 2 1

4 5 6

1unused 2unused 3a 4b 5unused 6unused

Connecting the base station with the router

For Internet access you need a router, connected to the Internet via a modem (if necessary, this can be integrated in the router).

1 Side view of the base station 2 Network plug (LAN) with network cable 3 Router network plug

As soon as the cable connecting the phone and router is plugged in, the paging key lights up on the front of the base station.

You can now use your phone to make calls via the fixed network and can be reached at your fixed network number!

First steps

Making settings for VoIP telephony

Before you can use the Internet (VoIP) to phone any other users on the Internet, the fixed network or the mobile phone network, you need the services of a VoIP provider who supports the VoIP SIP standard.

Precondition: You have registered with a VoIP provider (e.g.via your PC) and set up an account. The provider must support the VoIP SIP standard.

The following phone settings are necessary in order for you to use VoIP. You will receive all information from your VoIP provider.

u Your user name with the VoIP provider,

if this is required by the VoIP provider

u Your regis tration name u Your password with the VoIP provider u VoIP provider general settings

The connection wizard will help you with the settings.

Starting the connection wizard

Precondition: The base station is connected to the mains power supply and a router. Your router is connected to the Internet.

Tip: If VoIP (IP) is activated as the default connection for your phone (default setting see page 41), the phone will attempt to make a direct connection to the server belonging to your VoIP provider after the connection assistant is closed. If incorrect/ incomplete information means that the connection cannot be established, messages will be displayed (page 12).

Note:

Your phone is preconfigured for dynamic assignment of the IP address. In order for your router to "recognise" the phone, dynamic IP address assignment must also be activated on the router, i.e. the router's DHCP server is activated. Turn to page 43 to find out how to assign your phone a static IP address if necessary.

If the handset battery is sufficiently charged, the message key f on the handset will flash (around 20 minutes after you have put the handset in the charging cradle).

¤ Press the message key f.

You will see the following display:

Start VoIP

Connection

Assistant?

§§§§No§§§§ §§§§§Yes§§§§

§Yes§ Press the display key to start

the connection assistant.

~ Enter the system PIN of the

base station (the default is

0000) and press

Note:

The connection wizard will also start automatically if you try to establish a connection via the Internet, before you have made the necessary settings.

You can also call up the connection wizard at any time via the menu (page 42).

§OK§.

First steps

Downloading VoIP provider data

The phone establishes a connection with the Siemens server on the Internet. Profiles with general access data for various VoIP providers can be downloaded here. The message Select country is displayed.

After changing the display: q Select country and press

§OK§.

Select provider is displayed.

After changing the display: q Select VoIP provider and press

§OK§.

The necessary data for your VoIP provider is downloaded and saved on the phone.

Note:

If the data for your VoIP provider is not offered for download, you must make the necessary settings with the Web configurator at a later stage (page 51)

Press the display key §Back§. You can then conduct the following steps with the connection assistant (see "Entering VoIP user data").

Entering VoIP user data

Depending on the VoIP provider, the following information will be requested in sequence:

Username:

If this is required by your provider, enter name and press

§OK§.

Authentication Name:

Enter name and press

Authentication Password:

Enter password and press

§OK§.

Completing the VoIP settings

Once all the necessary entries have been made, the handset reverts to idle status.

If all the settings are correct and if the phone can establish a connection to the VoIP server, then the internal name of the handset will be displayed:

¨ V

INT 1

11.07.06

§§§§§§INT§§§§§ §§§§Menu§

You can now use your phone to make calls via the fixed network and the Internet! Callers can reach you on your fixed network number and your VoIP number!

Note:

To ensure that you can always be reached via the Internet, the router should be permanently connected to the Internet.

11:56

Note:

Please note when making these entries that the VoIP user data is case sensitive. If necessary, press and hold the between upper and lower case and digits

# key to switch

First steps

No connection to the Internet/VoIP server

If one of the following messages is displayed instead of the internal name after the connection assistant is closed, then either a fault has occurred or your information was incomplete:

Server not accessible!

The phone has no connection to the Internet.

¤ Check the cable connection between

the base station and the router (the LED on the base station must light up) and the connection between the router and the modem/Internet connection.

¤ Check whether the phone is connected

to the LAN. – It may not have been possible to

dynamically assign an IP address to

the phone or – You have assigned a static IP address

to the phone that has either already

been assigned to another LAN sub-

scriber or does not belong to the

router's address block.

¤ Find the IP address using the hand-

set menu:

§Menu§ ¢ Settings ¢ Base

¢ VoIP Configuration ¢ (enter sys-

tem PIN)

¢ IP Address

¢ IP Configuration

¤ Start the Web configurator with the

IP address (page 46).

¤ If no connection can be established:

change the settings on the router

(activate DHCP server) or the

phone's (static) IP address.

SIP registration failed!

u Your personal data for registering with

the VoIP provider may have been entered incompletely or incorrectly.

¤ Check your entries for Username,

Authentication Name and Authentication Password. In particular, check

your use of upper and lower case. To do this, open the following menu on your handset:

§Menu§ ¢ Settings

¢ Base ¢ VoIP Configuration

u The server address for the VoIP server

has not yet been entered, or has been entered incorrectly.

¤ Start the Web configurator. ¤ Open Settings ¢ Telephony

¢ Vo IP Web page.

¤ Edit the server address where neces-

sary.

Note:

If port forwarding is activated on your router for the ports that have been registered as the SIP port (Standard 5060) and the RTP port (Standard 5004), then it makes sense to switch off DHCP and assign the phone a static IP address (otherwise you may not be able to hear the other party during VoIP calls): – Via the handset menu:

§Menu§

£ Settings £ Base

£ VoIP Configuration £ (enter system PIN)

£ IP Configuration £ IP Address

Or – Via the Web configurator:

¥ Open Settings £IP configuration

Web page.

¥ Select IP address type.

Please note that the IP address and subnet mask depend on the router's address block.

You must also enter the default gateway and DNS server via the Web configurator (page 50). The IP address for the router is generally entered here.

You will find other messages and possible measures in the Questions and answers section on page 61.

Belt clip and headset

By using a belt clip and headset (optional) you can easily make your handset a constant companion both inside the building and in its immediate vicinity.

Attaching the belt clip

There are notches for attaching the belt clip on the side of the handset at approximately the same height as the display.

¤ Press the belt clip onto the back of the

handset so that the protrusions on the belt clip engage with the notches.

The tongue of the belt clip must face the battery compartment.

Connection socket for headset

You can use headsets with jack connectors. The following models have been tested and are therefore recommended: HAMA Plantronics M40, MX100 and MX150.

The transmission quality of other models cannot be guaranteed.

First steps

Menu trees

Phone menu

There are two ways to select a function:

Using number combinations ("shortcut")

¤ To open the main menu, press §Menu§ with the handset in idle status. ¤ Enter the number combination that is in front of the function in the menu tree. ¤ Example: §Menu§ 422 for "Set handset language".

Scrolling through the menus

¤ To open the main menu, press §Menu§ with the handset in idle status. ¤ Scroll to the function with the control key s and press §OK§.

1 SMS

1-1 Write Message page 29

1-2 Incoming 00+00

1-3 Outgoing

1-6 Settings 1-6-1 Service Centres 1-6-1-1 Service Centre 1 page 31

… [to]

1-6-1-4 Service Centre 4

1-6-2 Status Report

1-6-3 Register to Service

Centres

2 Alarm Clock page 39

2-1 Activation

2-2 Wake up time

3 Audio Settings

3-1 Ringer Volume page 38

3-2 Ringer Melody 3-2-1 External Calls page 38

3-2-2 Internal Calls

3-2-3 Alarm Clock

3-3 Advisory Tones page 39

Menu trees

3-4 Battery Low 3-4-1 Off page 39

3-4-2 On

3-4-3 During Call

4 Settings

4-1 Date/Time page 7

4-2 Handset 4-2-1 Display 4-2-1-1 Screensaver page 37

4-2-1-2 Colour Scheme

4-2-1-3 Contrast

4-2-1-4 Backlight

4-2-2 Language page 37

4-2-3 Auto Answer page 37

4-2-4 Register Handset page 34

4-2-5 Reset Handset page 40

4-3 Base 4-3-1 Select Services 4-3-1-6 For All Calls page 22

Only displayed if

Default Line Type = fixed line is set.

4-3-2 System PIN

4-3-3 Base Reset

4-3-4 Additional Fea-

4-3-4-1 Dialling Mode page 44

tures

4-3-4-2 Recall page 44

4-3-4-3 Repeater Mode page 41

4-3-4-5 Additional Emer-

page 41

gency No.

4-3-6 VoIP Configura-

tion

4-3-6-1 Connection

Assistant

page 42

4-3-6-2 Select VoIP Pro-

vider

4-3-6-3 Username

4-3-6-4 Authentication

Name

4-3-6-5 Authentication

Password

4-3-6-6 IP Configuration

Menu trees

4-3-7 Default Line Type 4-3-7-1 IP page 41

4-3-7-2 fixed line

4-3-8 Firmware Update page 41

5 Voice Mail page 33

5-1 Set Key 1 5-1-1 Network Mailbox

Web configurator menu

Home page 46

Settings

IP configuration page 50

Tel eph ony

VoIP page 51

DTMF page 56

Dialing Plans page 56

Miscellaneous page 57,

page 58

Status page 59

Making calls with VoIP and the fixed network

Making an external call

External calls are calls made via the public telephone network (fixed network) or via the Internet (VoIP). You can use the talk key c when dialling to select what type of connection you want to use (fixed network or VoIP). One particular connection type is set as the default connection for your phone. The default is VoIP (for how to change the setting if required, see page 41).

¤ Enter the required number/IP address

using the keypad.

¤ Press the talk key c briefly if you want

to make the call via the default connection.

Or:

¤ Press and hold the talk key c if you

want to make a phone call via the other connection type (the non-default connection).

Notes:

– If there are at least two handsets registered

to your base station, you can use one to make a call via the fixed network and the other to make a call via the Internet (VoIP) at the same time.

– If you use a different GAP-compatible hand-

set to the Gigaset C45, all calls will be made via the default connection, even if you press and hold the talk key to use the non-default connection to make a call, enter a star (*) at the end of the number.

– If you use VoIP to make a call to the fixed

network, you may also have to dial the area code for local calls (depending on the VoIP provider). You can avoid this by entering the area code in the configuration of the base station (via the Web configurator, see page 56). It will then be inserted automatically for local calls.

c. If you want

Cancelling the dialling operation

You can cancel the dialling operation with the end call key a.

Entering an IP address

If you are making a call via VoIP, you can enter an IP address instead of a phone number.

P Press the star key to separate

the parts of the IP address (e.g. 149*246*122*28).

# If necessary, press the hash

key to attach the SIP port number of the person you are calling (page 85) to the IP address (e.g. 149*246*122*28#5060).

Notes:

– Dialling with the directory (page 24) or last

number redial list (page 26) saves repeated keying of phone numbers.

– You can assign a number from the directory

to a key for speed dialling (page 25).

– You can edit or add to any phone number

selected by means of quick dial or from the directory and use it for the current call.

Ending a call

a Press the end call key.

Accepting a call

The handset indicates an incoming call in three ways: by ringing, by a display on the screen and by the flashing handsfree key d.

You can answer the call by:

¤ Pressing the talk key c. ¤ Pressing the handsfree key d.

If the handset is in the charging cradle and the Auto Answer function is activated (page 37), the handset will take a call automatically when you lift it out of the cradle.

Making calls with VoIP and the fixed network

If the ringtone is intrusive, press

§Menu§ Silent. You can accept the call so long

as it is displayed on the screen.

Calling Line Identification

When you receive a call from the Internet, the caller's number and/or the name they have specified is displayed on the screen.

When you receive a call from the fixed network, the caller's number is displayed on the screen if the following conditions are met:

u Your fixed network provider supports

CLIP, CLI: – CLI (Calling Line Identification): the

caller's number is transmitted – CLIP (Calling Line Identification Pres-

entation): the caller's number is dis-

played

u You have arranged CLIP with your net-

work provider.

u The caller has arranged CLI with the

network provider.

If the phone number is identified and the caller's number is saved in your directory, the name will be displayed from the directory.

Calls to your VoIP number

1234567890

Menu§

1 Ringtone icon 2 Number or name of caller

1 2

Display when Calling Line Identification is withheld

For calls from the fixed network, the caller can withhold calling line identification or not request it. In this case the number is not displayed. The following is displayed in place of the number:

u External Call, if no number is trans-

mitted.

u Withheld, if the caller has withheld Call-

ing Line Identification.

u Unavailable , if the caller has not

arranged Calling Line Identification.

Handsfree talking

In handsfree mode, instead of holding the handset to your ear you can put it down, e.g. on the table in front of you, to allow others to participate in the call.

Call display

By means of the ringtone icon on the screen, you can decide whether the call is directed to your fixed network number or to your VoIP number.

Calls to your fixed network number

1234567890

Menu§

1 Ringtone icon 2 Number or name of caller

1 2

Activating/deactivating handsfree mode

Activating while dialling

~d Enter number and press

briefly/press and hold the handsfree key to select the connection type (page 17).

¤ You should inform your caller before

you use the handsfree function so that they know someone else is listening.

Operating the handset

Switching between earpiece and handsfree mode

d Press the handsfree key. Switch handsfree on and off during a call. If you wish to place the handset in the

charging cradle during a call:

¤ Press and hold the handsfree key d

while placing the handset in the charging cradle. If the handsfree key d does not light up, press the key again.

For how to adjust the loudspeaker volume, see page 37.

Muting the handset

You can deactivate the microphone in your handset during an external call. The other party hears a wait melody.

Muting the handset

§INT§ Press the display key.

Cancelling muting

§Back§ Press the display key.

Dialling the emergency number

The default setting for your phone is that all numbers that are saved as emergency numbers are automatically dialled via the fixed network, irrespective of whether you press the talk key c briefly or press and hold it.

You can deactivate this function via the Web configurator (Dialing Plans, page 57), e.g. if you use the phone without a fixed network. Ask beforehand, however, whether your VoIP provider supports emergency numbers.

~c Enter the emergency number

and press the talk key.

Three emergency numbers have already been entered in your phone. You can set one more emergency number (page 41).

Notes:

– You can use the Web configurator to display

which emergency numbers are saved on your phone (page 56).

– Please note: If you have used the Web con-

figurator to deactivate the Emergency calls

always via fixed line function and have

entered an automatic area code for VoIP calls (page 56), the area code will also be prefixed to the emergency numbers when they are dialled via VoIP.

Operating the handset

Switching the handset on/off

a Press and hold the end call

key.

You will hear the confirmation tone.

Activating/deactivating the keypad lock

# Press and hold the hash key. You will hear the confirmation tone. The

Ø icon appears in the display when the keypad lock is activated.

The keypad lock deactivates automatically when you receive a call and activates again after the call.

Note:

The handset displays an advisory message if you press a key by accident while the keypad lock is on. To deactivate the keypad lock, press and hold the hash key

Operating the handset

Control key

§§§§INT§§§ §§Menu

1 Control key

In this user guide, the side of the control key that you must press in the given operating situation is shown in black (top, bottom). Example: t for "press the top of the control key".

The control key has a number of different functions:

When the handset is in idle status

s Open the directory. t Adjust the ringtone volume of

the handset (page 38).

In lists and menus

t / s Scroll up/down line by line.

In an input field

t / s Move the cursor left or right.

During an external call

s Open the directory. t Adjust loudspeaker volume for

earpiece and handsfree mode.

Display keys

The current display functions are shown in the bottom display line in reversed highlights. The function of the display keys changes depending on the particular operating situation.

Example:

§§§§INT§§§ §§Menu

1 Current display key functions 2 Display keys

The most important display symbols are:

§Back§ Go back one menu level or

cancel the operation.

§INT§ Make an internal call

(page 35).

§Menu§ Open the main menu or a con-

text-dependent menu.

§OK§ Confirm highlighted selection.

˜ Delete key: deletes one char-

acter at a time from right to left.

Returning to idle status

You wish to return to idle status from anywhere in the menu:

¤ Press the end call key a and hold.

Or:

¤ Do not press any key: after 2 minutes

the display will automatically revert to idle status.

Changes that you have not confirmed/ saved by pressing

For an example of the display in idle status, page 1.

§OK§ will be rejected.

Operating the handset

Menu guidance

Your telephone's functions are accessed using a menu that has a number of levels.

Main menu (first menu level)

¤ To open the main menu, press §Menu§

with the handset in idle status.

Accessing a function

¤ Scroll to the function with the control

key q and press

Or:

§OK§.

¤ Enter the number that is in front of the

function in the menu tree (page 14).

The corresponding submenu (the next menu level) is opened.

Submenus

The functions in the submenus are displayed as lists.

To access a function:

¤ Scroll to the function with the control

key q and press

Or:

§OK§.

¤ Enter the number combination that is

in front of the function in the menu tree (page 14).

A short press on the end call key a returns you to the previous menu level / cancels the operation.

Correcting incorrect entries

u Navigate to the incorrect input with the

control key if û is displayed.

u Press ˜ to delete the character to the

left of the cursor.

u Insert new character to the left of the

cursor.

u When entering the time and date etc.,

edit the flashing character.

You will find explanations for the symbols and typographical conventions used in this user guide in the appendix, page 60.

Network services

The following network services can currently only be used for making calls via the fixed network.

Note:

The Settings £Base £Select Services menu is only displayed if you have set the fixed network as your default connection (page 41).

Network services are functions that your network provider makes available to you. You have to request these services from your network provider.

¤ If you require assistance, please con-

tact your network provider.

Making settings for all calls

If you have completed one of the following procedures, a code is sent.

¤ After confirmation from the telephone

network, press the end call key a.

Setting up call diversion

§Menu§ ¢ Settings ¢ Base ¢Select

Services

Setting up call forwarding

All Calls / No Answer / When Busy

On Select and press §OK§.

~ Enter number and press §OK§. After confirmation from the fixed net-

work: a Press and hold (idle status).

¢ For All Calls ¢ Call Divert

Select and press

§OK§.

Activating/deactivating call waiting

When call waiting is activated, the caller will hear the ringing tone if you are already making a call. This call is announced acoustically and visually on your handset screen.

Accepting/rejecting call waiting, see page 23.

§Menu§ ¢ Settings ¢ Base ¢Select

Services

On / Off Select and press §OK§.

After confirmation from the fixed network:

a Press and hold (idle status).

¢ For All Calls ¢ Call Waiting

Functions during a call

Initiating ringback

You hear the busy tone.

§Menu§ ¢ Ringback

a Press the end call key.

Consultation

During a call:

§Menu§ ¢ External Call

~ Enter a num ber o r cop y it fro m

the directory and press

The number is dialled via the fixed network.

Note:

After a few seconds, the number selected for a consultation call is saved in the last number redial list.

§OK§.

Deactivating call forwarding

All Calls / No Answer / When Busy Off Select and press §OK§.

After confirmation from the fixed network:

a Press and hold (idle status). Call forwarding is deactivated.

You have the following options:

u Toggl ing:

¤ Use q to toggle between the partic-

ipants. – End call with active participant:

§Menu§ End Active Call.

u Conference call:

– Talk to both participants:

§Menu§ Conference Call.

– End conference call (toggle):

§Menu§ End Conference.

– End call with both participants: Press

the end call key a.

Accepting a waiting call

Precondition: Call waiting is activated (page 22).

§Menu§ ¢ Accept Call Waiting

You have the option of toggling or holding a conference call.

Note:

– Without CLIP a waiting call is only

announced with a beep.

– If the first call was an internal call, the inter-

nal connection is ended.

– An internal call waiting is shown on the dis-

play. You can neither accept the internal call nor reject it.

Network services

Rejecting a waiting call

§Menu§ ¢ Reject Call Waiting

Select and press

Favouring a waiting call

§Menu§ ¢ Favour Call Waiting

Select and press

§OK§.

Using the directory and lists

The options are:

u Directory u Last number redial list u SMS list u Calls list

You can save 100 entries in the directory. You can create a personalised directory for

your own individual handset. However, you can send the list or individual entries to other handsets (page 25).

Last number redial list

The last number redial list contains the ten numbers last dialled with the handset (max. 32 numbers). If one of the numbers is in the directory, then the corresponding name will be displayed.

Dialling from the last number redial list

c Press the key briefly. q Select an entry. c Briefly press/press and hold

the talk key. The number is dialled using the selected connection type (page 17).

Managing entries in the last number redial list

c Press the key briefly. q Select an entry.

§Menu§ Press the display key.

The following functions can be selected with q:

Use Number

(as in the directory, page 25)

Copy to Directory

An entry is transferred to the directory (page 25).

Delete Entry

(as in the directory, page 25)

Delete List

(as in the directory, page 25)

Opening lists with the message key

You can use the message key f to open the following lists:

u SMS list u Network mailbox

If your network provider supports this function and the network mailbox is configured for fast access (page 33).

u Calls list

An advisory tone sounds as soon as a new message arrives in a list. The message key

f flashes. A message appears in the display.

When you press the flashing key f, you will see all the lists that contain new messages. If only one list contains new messages, this will be opened automatically.

Note:

If calls are saved in the network answering machine you will receive a message if the appropriate settings have been made (see the network mailbox instructions of your network provider).

Calls list

Precondition: CLIP (page 18) The numbers of the last 30 outgoing calls

are saved. Multiple calls from the same number are only saved once (the last call).

The calls list is displayed as follows:

Calls List: 01+02

Number of new entries + number of old, read entries

Opening the calls list

f ¢ Calls List: 01+02 q Select entry.

The last incoming call is displayed in the calls list.

Making cost-effective calls

List entry

Example of a list entry:

New Call 01/02

1234567890

11.03.06 19:27

§Back§ U §Menu

u Status of entry

In the calls list

New Call: new missed call Old Call: entry already read

u Entry number

01/02 means e.g.: first of a total of two entries.

u Number or name of caller

You can add the number of the caller to the directory (page 25).

u Call date and time (if set, page 7).

Selecting from the calls list

f ¢ Calls List: 01+02 q Select entry. c Briefly press/press and hold

the talk key. The number is dialled using the selected connection type (page 17).

Making cost-effective calls

Using the Internet (VoIP) is the preferred cost-effective way of making calls. If you make calls via the fixed network, select a network provider who offers very low call charges (call-by-call) or have the call duration displayed on your handset after the call.

Displaying the call duration

The duration of a call is displayed

u during the conversation, u until about three seconds after the call

has ended if you do not replace the handset in the charging cradle.

Note:

The actual duration of the call can vary from that shown by a few seconds.

Managing entries in the calls list

f ¢ Calls List: 01+02 q Select entry.

§Menu§ Press the display key.

The following functions can be selected with q:

Copy to Directory

Accept number in the directory (page 25).

Delete Entry (as in the directory, page 25) Delete List (as in the directory, page 25)

SMS (text messages)

You can only send and receive SMS messages via the fixed network.

When an SMS is sent, the base station automatically establishes a connection via the fixed network.

Your unit is supplied ready for you to send SMS messages immediately.

Requirements:

u Calling Line Identification (CLIP,

page 18) is enabled for your phone connection.

u Your network provider supports SMS in

the fixed network (information on this can be obtained from your network provider).

u You are registered with your service

provider to send and receive SMS.

SMS messages are exchanged between SMS centres that are operated by service providers. You must enter the SMS centre in the phone through which you wish to send and receive. You can receive SMS from every SMS centre that is entered pro- vided you have registered with your service provider. The registration wizard (page 28) will help you to register.

Your text message is sent through the SMS centre that is active. However, you can activate any other SMS centre to send a current message (page 31).

If no SMS centre has been entered, an error message will be displayed as soon as you try to send an SMS. Enter an SMS centre (page 31).

Please note:

u If your phone is connected to a PABX,

please read page 31.

u You must be registered with your serv-

ice provider to receive SMS messages.

u Each incoming SMS is signalled by a

single ring (ringtone as for external calls). If you accept such an SMS call on the first ring, the SMS will be lost. To prevent this, suppress the first ringtone for all external calls (page 38).

Registering for SMS using the registration wizard

You can use the registration wizard to register with all service providers whose number you have entered to send and receive SMS messages.

Precondition:

u You must have saved a number for at

least one SMS centre.

When you call up the SMS menu for the first time, the wizard automatically registers you with accessible SMS centres whose number you have entered. You can also use the registration wizard to register with SMS centres at a later time.

§Menu§ ¢ SMS (on 1st call)

§Menu§ ¢ SMS ¢ Register to Service Centres

(later)

§Yes§ Press the soft key to confirm

the prompt.

You can now receive SMS messages from any of the SMS centres whose number you have entered (page 31).

SMS (text messages)

Writing/sending an SMS

An SMS may contain up to 160 characters.

Writing/sending SMS

§Menu§ ¢ SMS ¢ Write Message

~ Write an SMS. For how to enter

the text, see page 69.

§Menu§ Send Text

Select and press

§OK§.

s / ~ Enter the number with dialling

code (including your local area code) from the directory or key it in manually, and press

§OK§.

For SMS to an SMS mailbox: put the mailbox ID at the end of the number. The SMS is sent.

Note:

If you are interrupted by an external call while writing an SMS, the text is automatically saved in the draft message list.

SMS status report

Precondition: Your network provider supports this feature.

If you have activated the status report, you will receive an SMS with a confirmation message after sending.

Activating/deactivating a status report

§Menu§ ¢ SMS ¢ Settings

Status Report

Select and press

Reading/deleting a status report

§OK§ (‰ =on).

¤ Open the incoming message list

(page 30) and then:

q Select SMS with the State OK or

State NOK status.

§Menu§ Read SMS

Select and press the status report. Scroll using q.

§OK§ to read

Or:

§Menu§ Delete Entry

Select and press

§OK§ to delete

the status report.

Draft message list

In the draft message list, you can save, edit later and send an SMS.

Saving an SMS in the draft message list

You write an SMS (page 29).

§Menu§ ¢ Save Text

Opening the draft message list

§Menu§ ¢ SMS ¢ Outgoing

The first entry in the list is displayed, e.g.:

Saved 01/02

11. 03.0 6 19:2 7

§Back§ U §Menu

01/02: Current number/total number of SMS messages

Reading or deleting individual SMS messages

¤ Open the draft message list.

q Select SMS.

§Menu§ Read SMS

Select and press the message. Scroll in the SMS using q.

Or:

§Menu§ Delete Entry

Select and press the message.

Writing an SMS

You are reading an SMS in the draft message list.

§Menu§ Press the soft key.

Write Message

Write and then send a new SMS (page 29) or save.

§OK§ to read

§OK§ to delete

SMS (text messages)

Deleting draft message list

¤ Open the draft message list.

§Menu§ Delete List

Select and press

§OK§ Press the soft key to confirm

the delete. The list is cleared.

a Press and hold (idle status).

§OK§.

Receiving an SMS

All received SMS messages are saved in the incoming message list. Linked SMS messages are separated into individual SMS messages with max. 153 characters and saved as such in the incoming message list. Since an SMS remains in the list even after it has been read, you should

regularly delete SMS messages from the list.

The display tells you if the SMS memory is full.

¤ Deleting SMS messages you no longer

require (page 30).

Incoming message list

The incoming message list contains:

u All received SMS messages, starting

with the latest.

u Messages that could not be sent on

account of an error.

New SMS messages are signalled on all Gigaset C45 handsets by a message in the display, the flashing message key f and an advisory tone.

Opening the incoming message list with the

f key

f Press.

The incoming message list is displayed as follows (example):

SMS:

01+05: The number of new + the number of old, read messages

01+05

An entry in the list is displayed e.g. as follows:

New 01/02

1234567890

11. 03.0 6 19:2 7

§Back§ U §Menu§

01/02: Current number of the SMS currently in the display / total number of new SMS messages

Opening the incoming message list via the SMS menu

§Menu§ ¢ SMS ¢ Incoming 01+05

Reading or deleting individual SMS messages

¤ Open the incoming message list. ¤ Continue as for reading/deleting indi-

vidual SMS from the draft message list, page 29.

A new message which you have read acquires the status Old.

Deleting incoming message list

All new and old SMS in the list are deleted.

¤ Open the incoming message list.

§Menu§ Press the soft key.

¤ Continue as described at "Deleting

draft message list", page 30.

Replying to or forwarding SMS messages

You are reading an SMS (page 30).

§Menu§ Press the soft key.

You have the following options:

Write and send a reply SMS directly (page 29).

Send Text

Forward the text of an SMS to another recipient (page 29).

SMS (text messages)

Adding a number to the directory

Adding the sender's number

You are reading an SMS in the incoming message list.

§Menu§ Press the soft key.

For further information, see page 25.

Note:

You can create a special directory for SMS messages within your main directory by putting a star (*) before the names.

An appended mailbox ID will be copied to the directory.

Setting SMS centre

You can set up a maximum of four SMS centres.

Entering/changing SMS centres

¤ You should find out about the services

and special functions offered by your service provider before you make a new application and before you delete preconfigured phone numbers.

§Menu§ ¢ SMS ¢ Settings ¢Service

Centres

q Select SMS centre (e.g. Service

Centre 1) and press

You have the following options:

Active Send Serv. Centre

If the SMS messages are to be sent through this SMS centre, press activate the SMS centre (‰ =on). If a different SMS centre was active previously, then this will be deactivated. With SMS centres 2, 3 and 4, the setting only applies to the next SMS.

SMS

Enter the number of the SMS centre and press

§OK§.

§OK§ to

Sending an SMS through another SMS centre

¤ Activate the SMS centre (2 or 3) as the

active send service centre (page 31).

¤ Send the SMS.

This setting only applies to the next SMS to be sent. After that, the setting returns to Service Centre 1.

SMS on a PABX

u You can only receive an SMS when the

Calling Line Identification (page 18) is forwarded to the extension of the

PABX (CLIP). The CLIP of the phone number for the SMS centre is evaluated in your Gigaset.

u Depending on your PABX, you may

have to add the access code (external line prefix) before the number of the SMS centre.

If in doubt, test your PABX e.g. by sending an SMS to your own phone number, once with and once without the access code.

u When you send SMS messages, your

sender number may be sent without your extension number. In this case the recipient cannot reply to you directly.

Sending and receiving SMS on ISDN PABXs is only possible via the MSN number assigned to your base station.

Activating/deactivating the SMS function

When you switch off you cannot send or receive any SMS messages with your phone.

Settings which you have made for sending and receiving SMS messages (the numbers of SMS centres) and any entries in the incoming message and draft message lists will be retained even after the function is deactivated.

SMS (text messages)

§Menu§ 4IO2L

~Q§OK§ Deactivate the SMS function. Or: ~1§OK§ Activate the SMS function

(default settings).

SMS troubleshooting

Error codes when sending

If an SMS cannot be sent for a longer period of time, it is moved to the incoming message list and given the status Error XX.

E0 Calling Line Identification permanently

withheld (CLIR) or Calling Line Identification not activated.

FE Error occurred during SMS transfer.

FD Connection to SMS centre failed, see self-

help.

Self-help with errors

The following table lists error situations and possible causes and provides notes on troubleshooting.

You cannot send messages.

1. You have not requested the CLIP service (Calling Line Identification Presentation, page 18).

¥ Ask your service provider to enable this

service.

2. SMS transmission has been interrupted (e.g. by a call).

¥ Re-send the SMS.

3. Network provider does not support this feature.

4. No phone number or an invalid phone number is entered for the SMS centre activated as the active send service centre.

¥ Enter phone number (page 31).

You receive an incomplete SMS.

1. Your phone's memory is full.

¥ Delete old SMS messages (page 30).

2. The service provider has not yet sent the rest of the SMS.

The message is played back.

1. The "display call number" service is not activated.

¥ Ask your service provider to activate this

function (chargeable).

2. Mobile phone operator and network SMS service provider have not agreed on a cooperation.

¥ Obtain information from your network

SMS service provider.

3. Your terminal is recorded by your SMS provider as having no fixed network SMS functionality, i.e. you are no longer registered with the provider.

¥ Register your terminal (again) for SMS

reception (page 28).

SMS messages are only received as voice messages during the day.

The terminal is recorded in your SMS provider's database as having no fixed network SMS functionality, i.e. you are no longer registered with the provider.

¥ Register your terminal (again) for SMS

reception (page 28).

You cannot access the SMS functions on your handset.

Another handset that is registered at the same base station is currently using the SMS functions.

¥ Wait until there is no other handset

using the SMS functions.

Using the network mailbox

Some fixed network providers and VoIP providers offer answering machines on the network – network mailboxes.

You can use the relevant network mailbox if you have requested it from your fixed network or VoIP provider.

The network mailbox only answers incoming calls made via the relevant line (fixed network or VoIP). To record all calls, you should therefore set up network mailboxes for both fixed network and VoIP.

Note:

You can only set up fast access to one of the network mailboxes.

You can assign the number for the second network mailbox a quick dial digit in the directory (e.g. the must be assigned for each handset.

Tip: A fixed network answer machine should always be controlled via the fixed network connection. If VoIP is set as the default connection on your phone, add an asterisk (*) to the end of the number of the network answer machine. The connection is then established via the fixed network.

2 key) (page 25). The quick dial digit

~ Enter the network mailbox

number and press The entry is saved.

a Press and hold (idle status). Fast access is automatically activated. To deactivate fast access, you must delete

the number. This setting is now valid for all registered

handsets.

§OK§.

Note:

If no number has been entered: press and hold 1 to enter the number.

Calling the network mailbox

1 Press and hold. You are con-

nected straight to the network mailbox.

d If necessary, press the hands-

free key. You hear the network mailbox announcement.

The number is dialled via the default connection.

Note:

If you have set an automatic area code (page 56), the area code is also prefixed to the number of the network answer machine if it does not start with 0 and is dialled via VoIP.

Configuring the network mailbox for fast access

With fast access you can dial a network mailbox directly.

The network mailbox is preconfigured for fast access. You only need to enter the number of a network mailbox.

Configuring the network mailbox for fast access and entering the network mailbox number

§Menu§ ¢ Voice Mail ¢ Set Key 1

Network Mailbox

Select and press access activated).

§OK§ (‰ =fast

Viewing the network mailbox message

If a message arrives for you, you receive a call from the network mailbox. If you have requested Calling Line Identification, the display shows the network mailbox number. If you accept the call, the new messages are played back. If you do not accept the call, the network mailbox number will be saved in the missed calls list and the message key flashes (page 26).

Using several handsets

Registering handsets

You can register up to six handsets to your base station.

Notes:

– If there are several handsets registered to

your base station, you can use one to make a call via the fixed network and the other to make a call via the Internet at the same time.

– As a rule, all calls from a registered GAP

handset are dialled via the connection type (fixed network or VoIP, see page 41) that has been set up as Default Line Type. If you want to establish a connection via the other connection type, enter a "*" (star) after the phone number. Example: 0498912345671234567*.

Registering another Gigaset C45 handset

Before you can use your handset, you must register it to a base station.

You must initiate handset registration on the handset and on the base station.

If the handset has been registered successfully you will see the display key the bottom left of the display. Otherwise repeat the procedure.

On the handset

Menu§ ¢ Settings ¢ Handset ¢Register

Handset

~ Enter the system PIN of the

base station (the default is

0000) and press play shows e.g. Registering and

Base is flashing.

On the base station

÷ Within 60 secs. press and hold

the registration/paging key on the base station (page 1) (min. 1 sec.).

§INT§ at

§OK§. The dis-

The handset is assigned the lowest unassigned internal number (1–6). If several handsets are registered to the base station, the internal number is shown in the display after registration, e.g. INT 2. This means that the handset has been assigned the internal number 2.

Notes:

If six handsets are already registered to the base station, there are two options: – The handset with the internal number 6 is

in idle status: the handset you wish to register is assigned the number 6. The handset that was previously number 6 is de-registered.

– The handset with the internal number 6 is

being used: the handset you wish to register cannot be registered.

Registering other handsets

You can register other Gigaset handsets and handsets for other devices with GAP functionality as follows.

On the handset

¤ Start to register the handset as

described in its user guide.

On the base station

÷ Press and hold the registra-

tion/paging key on the base station (page 1) (min. 1 sec.).

De-registering handsets

You can de-register any registered C45 handset from any registered handset.

§INT§ Press the display key. All regis-

tered handsets are displayed.

q Select the handset to be de-

registered.

§Menu§ Press the display key.

Using several handsets

De-register Handset

Select and press

~ Enter the base station system

PIN (default setting: 0000).

§OK§ Press the display key to con-

firm the prompt.

a Press and hold (idle status). The handset is de-registered immediately,

even if it is not in idle status.

§OK§.

Changing a handset's internal number

A handset is automatically assigned the lowest available number on registration. In the list of internal subscribers, the handset is sorted according to its internal number.

You can change the internal number of all registered handsets (1–6). Numbers 1–6 can only be assigned once each.

§INT§ Press the display key.

§Menu§ Press the display key.

Edit Handset Number

Select and press

q Select handset. ~ Enter number (1–6).

§OK§ Press the display key to com-

plete the operation.

You will hear the error tone if an internal number has been allocated twice.

§OK§.

¤ Repeat the procedure with a free

number.

Changing the name of a handset

The names "INT 1", "INT 2" etc. are assigned at registration. You can change these names. The changed name is displayed in every handset's list.

§INT§ Press the display key.

q Select handset.

§Menu§ Press the display key.

Change Handset Name

Select and press §OK§.

~ Enter name (max. 10 charac-

ters) and press

§OK§.

Locating a handset ("Paging")

You can locate your handset using the base station.

¤ Press the registration/paging key on the

base station (page 1) briefly.

¤ All handsets will ring at the same time

("paging"), even if the ringtones are switched off.

Ending paging

÷ / c Briefly press the registration/

paging key on the base station (page 1) or press the talk key on the handset.

Making internal calls

Internal calls to other handsets registered on the same base station are free.

Calling a specific handset

§INT§ Press the display key.

qc Select handset and press the

talk key.

Or: ~ Enter the number of the hand-

set.

Calling all handsets ("group call")

§INT§ Press the display key.

P Press the star key. Or:

Call All c Select and press the talk key.

Ending a call

a Press the end call key.

Note:

You can reject an internal call by pressing the end call key a.

Using several handsets

Transferring a call to another handset

You can forward (connect) an external call, made via fixed network or VoIP, to another handset.

§INT§ Press the display key.

The external participant hears the hold music.

q Select handset or Call All and

§OK§.

press

When an internal participant answers:

¤ If necessary announce the external call.

a Press the end call key. The call is transferred. If the internal par-

ticipant does not answer, or their phone is in use, the call will automatically return to you.

Internal consultation calls

You are talk ing to an external participant (via fixed network or VoIP) and can call an internal participant at the same time to hold a consultation call.

§INT§ Press the display key.

The external participant hears the hold music.

q Select handset or Call All and

§OK§.

press

When an internal participant answers you can speak to them.

Accept call waiting during an internal call

If you get an external call while conducting an internal call, you will hear the call waiting tone (short tone). With Calling Line Identification, the caller's number will appear in the display.

a Press the end call key to end

the internal call.

c Press the talk key to take the

external call.

Ending a consultation call

§Menu§ Press the display key.

Back Select and press §OK§.

You are reconnected with the external participant.

Initiating a conference call

You are in an internal consultation call:

§Menu§ Press the display key.

Conference Call

Select and press

The internal subscriber called can end the conference call by pressing the end call key a.

§OK§.

Handset settings

Your handset is preconfigured, but you can change these settings to suit your individual requirements.

Change display language

You can view the display texts in different languages.

§Menu§ ¢ Settings ¢ Handset ¢Language

The current language is indicated by ‰ . q Select a language and press

§OK§.

a Press and hold (idle status).

If you accidentally choose a language you do not understand:

§Menu§ 422

Press keys one after the other.

q Select the correct language

and press

Setting the display

§OK§.

Backlight

In Charger / Without Charger. Determines

whether the backlight stays on permanently or is switched off after a certain time (‰ = permanently switched on).

Note:

If the backlight is switched on outside the charging cradle, the standby time for the handset is considerably reduced!

Activating/deactivating autoanswer

When this function is activated, when a call arrives you can simply lift the handset out of the charging cradle without having to press the talk key c.

§Menu§ ¢ Settings ¢ Handset

Auto Answer

Select and press

a Press and hold (idle status).

§OK§ (‰ =on).

Adjusting the loudspeaker volume

You have a choice of four colour schemes and several different contrasts. You can also set a screensaver and backlight.

§Menu§ ¢ Settings ¢ Handset ¢Display

You have the following options:

Screensaver

There are four different screensavers and the settings No Screensaver or Dig-

ital Clock.

Colour Scheme

Four colour schemes. When the backlight is switched off, the display is shown in black and white regardless of the selected setting.

Contrast

You have a choice of several different contrasts.

You can set the loudspeaker volume for handsfree talking to five different levels and the earpiece volume to three different levels. You can only adjust the loudspeaker volume during a call.

You are conducting an external call.

t Press the control key. q Adjust the volume and press

§OK§.

Note:

The handsfree volume can only be adjusted when this function is set.

If t is assigned a different function e.g. toggling (page 22):

§Menu§ Open menu.

Vol ume Select and press §OK§.

Make settings (see above).

Handset settings

Changing ringtones

u Volume:

Five volume levels (1–5; e.g. Volume 2 = ˆ) and "crescendo" ring ‰. With "crescendo" ring, the volume gets louder with every ring.

u Melody:

List of pre-loaded ringtone melodies. The first three melodies are the "classical" ringtones.

You can also set different melodies for the following functions:

u External Calls: for external calls u Internal Calls: for internal calls u Alarm Clock: for the alarm clock

Setting the ringtone volume

The ringtone volume is the same for all types of ring.

§Menu§ ¢ Audio Settings ¢ Ringer Volume

Or in idle status: t Press briefly. Then: q Adjust the volume and press

§OK§.

a Press and hold (idle status).

Setting ringtone melody

Set different ringtone melodies for external calls, internal calls and the alarm clock.

§Menu§ ¢ Audio Settings ¢ Ringer Melody

External Calls / Internal Calls / Alarm Clock

Select and press

q Select melody (‰ =on) and

§OK§.

press

a Press and hold (idle status).

§OK§.

Activating/deactivating the ringtone

You can turn off the ringtone on your handset before you take a call or while the phone is in idle status.You can take a call so long as it is displayed on the screen.

Deactivating the ringtone

P Press the star key and hold,

until the Ú icon appears in the display.

Re-activating the ringtone

P Press and hold the star key in

idle status.

Activating/deactivating muting of the first ringtone

The phone identifies an incoming SMS from the first network signal.

§Menu§ 4IO1O

~1§OK§ First ringtone muted.

Or: ~Q§OK§ First ringtone audible.

Please note:

If first ringtone muting is deactivated, then every incoming SMS will be signalled by a ringtone. If you take this type of "call" at the first ringtone, you will lose the SMS.

Handset settings

Advisory tones

Your handset uses ‘advisory tones’ to tell you about different activities and statuses. You can activate or deactivate the following tones:

u Advisory tones:

– Key click: every key press is con-

firmed.

– Confirmation tone (rising tone

sequence): at end of entry/setting, when replacing handset in the charging cradle and when an SMS is received or a new entry is made in the calls list.

– Error tone (descending tone

sequence): when you make an incorrect entry.

– Menu end tone: when scrolling at

the end of a menu.

u Battery low beep: the battery requires

charging.

You cannot deactivate the confirmation tone for placing the handset in the charging cradle.

Activating/deactivating advisory tones

§Menu§ ¢ Audio Settings ¢ Advisory Tones

Select and press

All advisory tones are activated or deactivated.

§OK§ (‰ =on).

Using the handset as an alarm clock

Activating/deactivating the alarm clock

§Menu§ ¢ Alarm Clock ¢ Activation

(‰ =on)

Or: g Press the alarm clock key. After you activate the alarm clock, the

menu for setting the wake up time opens automatically (page 39).

If the alarm clock is set, the wake up time appears with the l icon in the display instead of the date.

Setting the wake up time.

§Menu§ ¢ Alarm Clock ¢ Wake up time

~ Enter the wake up time in

hours and minutes, then press

§OK§.

When the alarm clock rings…

Alarm repeat after 5 minutes

§Snooze§ Press the display key or any

key.

If you press clock switches off for 24 hours.

§Snooze§ three times the alarm

Setting the battery low beep

§Menu§ ¢ Audio Settings ¢ Battery Low

On / Off / During Call

Select and press The battery low beep is activated or deactivated or sounds during a call.

§OK§ (‰ =on).

Switching off the alarm clock for 24 hours

§Off§ Press the display key.

Base station settings

Restoring the handset default settings

You can reset any individual settings and changes that you have made. This will not affect entries in the directory, calls list, or SMS lists or the handset's registration to the base station.

§Menu§ ¢ Settings ¢ Handset

¢ Reset Handset

§OK§ Press the display key to con-

firm.

a Press and hold (idle status). Cancel the reset with a.

Base station settings

The base station settings are carried out using a registered Gigaset C45 handset.

Changing the system PIN

You have to enter the system PIN when registering a handset to the base station.

You can change the base station's 4-digit default system PIN ("0000") to a 4-digit PIN known only to yourself.

§Menu§ ¢ Settings ¢ Base ¢System PIN

~ Enter current system PIN and

§OK§.

press

~ Enter your new system PIN

and press

~ Now re-enter the new system

PIN and press

For security reasons, " instead of the numbers entered.

a Press and hold (idle status).

§OK§.

" is displayed

****

Restoring the base station to factory settings

Resetting the base station via the menu

The individual settings are reset. Only the date and time and the system PIN are retained. The handsets are still registered.

§Menu§ ¢ Settings ¢ Base ¢Base Reset

§OK§ Press the display key to

confirm.

Resetting the base station using a key on the base station

All individual settings and the system PIN are reset. The system PIN is "0000" again.

All handsets registered above and beyond the delivery scope are deregistered.

¤ Remove the cable connections from

the base station to the router and fixed network.

¤ Remove the base station mains unit

from the socket.

¤ Press and hold the registration/paging

key (page 1).

¤ Plug the mains unit back into the power

socket.

¤ Press and hold the registration/paging

key (at least 2 sec.).

¤ Release the registration/paging key.

The base station has now been reset.

Base station settings

Activating/deactivating repeater mode

With a repeater you can increase the range and reception strength of your base station. You have to activate the repeater mode for this. This will terminate any calls being made via the base station at that time.

Precondition: a repeater is registered.

§Menu§ ¢ Settings ¢ Base ¢Additional

Features

¢ Repeater Mode

Select and press

§OK§ (‰ =on).

Setting up an emergency number

Emergency numbers have been preset in your phone. They cannot be amended. In addition, you can specify you own emergency number.

Note:

In default setting for your phone is that emergency numbers are automatically dialled via the fixed network. You can change this setting (page 56).

§Menu§ ¢ Settings ¢ Base ¢Additional

Features

~ Enter the system PIN and press

If an additional emergency number has been saved, it is displayed.

~ Enter emergency number and

¢ Additional Emergency No.

§OK§.

press

Set default connection

You can make settings according to whether you want to make calls via VoIP or fixed network by default.

§Menu§ ¢ Settings ¢ Base ¢Default Line

Typ e

IP / fixed line

Select and press

§OK§ (‰ =on).

When making calls:

¤ Briefly press the talk key c if you want

to make a call via this default connection.

¤ Press and hold the talk key c if you

want to make a call via the other connection type.

Updating the base station firmware

If necessary, you can update your base station firmware.

The firmware update is downloaded directly from the Internet by default. The relevant website is preconfigured in your phone.

As an alternative to uploading the firmware via the Internet, it can also be loaded from a local PC. You can specify the PC via the Web configurator (page 57). This setting applies only to the next firmware update.

Precondition:

The base station is in idle status, i.e.:

u No calls are being made via the fixed

network or VoIP.

u There is no connection between regis-

tered handsets.

u No other handset has opened the base

station menu.

Starting firmware update

§Menu§ ¢ Settings ¢ Base ¢Firmware

Update

~ Enter base station system PIN

(default setting: 0000).

The base station establishes a connection to the Internet or to the local PC.

§Yes§ Press display button to start

the firmware update.

Making VoIP settings

Notes:

– A firmware update can last up to 3 minutes.

During the update, the handset loses the connection to the base station. When the update has been successfully completed, the handset re-establishes the connection to the base station.

– If the update is carried out from the Inter-

net, a check is made to ensure that there is not a more recent version of the firmware available. If this is not the case, the operation is terminated and a message is issued to that effect.

– If an error occurs while firmware is being

updated from a local PC, the most recent version of the firmware is automatically downloaded from the Internet.

Making VoIP settings

In order to be able to use VoIP, you must set a few parameters for your base station. You can set all parameters easily via a PC connected to your network (see page 46).

Using the connection wizard

The connection wizard starts automatically the first time your handset and base station are used. You can also start the connection wizard via the menu:

§Menu§ ¢ Settings ¢ Base ¢VoI P

Configuration (enter system PIN)

¢ Connection Assistant

For how to enter VoIP settings using the connection wizard, see page 11.

Changing settings without the connection wizard

You can change your provider's VoIP settings and the VoIP user data via the menu without starting the connection wizard.

Downloading your VoIP provider's settings

The general settings for various VoIP providers are available for download on the Internet. The relevant website is preconfigured in your phone.

§Menu§ ¢ Settings ¢ Base ¢VoI P

Configuration (enter system PIN)

¢ Select VoIP Provider

The phone establishes a connection to the Internet.

q Select country and press q Select VoIP provider and press

§OK§.

Your VoIP provider data is downloaded and saved in your phone.

If errors occur during a download, see page 61.

Note:

You can make and adapt the general settings for your VoIP provider manually via your phone's Web configurator, see page 51.

Entering/changing VoIP user data

The VoIP settings must also be extended for your personal data. You will receive all necessary data from your VoIP provider.

Note:

To enter text see page 69.

§Menu§ ¢ Settings ¢ Base ¢VoI P

Configuration

~ Enter the system PIN and press

§OK§.

Username / Authentication Name /

Authentication Password

Select and press

~ Enter/change user data and

§OK§.

press

Enter Caller ID for you VoIP provider account as the Username. The Username is mainly identical to your Internet phone number (the first part of your SIP address see page 52).

§OK§.

Making VoIP settings

For Authentication Name and Authentication

Password enter the provider-dependent

access data that has to be transferred by the phone to the SIP service at registration.

Tip: A previously set password is not displayed.

Setting the phone's IP address in LAN

The base station requires an IP address in order to be "recognised" by the LAN.

The IP address can be assigned to the base station (by the router) automatically or manually.

u If performed dynamically, the router's

DHCP server automatically assigns the base station an IP address. The base station's IP address can be changed according to router settings.

u If performed manually, you assign the

base station a static IP address. This may be necessary regardless of your network configuration.

Note:

For how to make the local network settings on the Web configurator, turn to page 50.

Activating/deactivating dynamic assignment

§Menu§ ¢ Settings ¢ Base ¢VoI P

Configuration (enter system PIN) Configuration

dynamic IP address (‰ =on)

Select and press the current settings.

If you deactivate dynamic assignment, you must set the base station IP address and subnet mask manually. A corresponding message is displayed.

§OK§ to change

¢ IP

Viewing/changing the base station IP address

You can only change the IP address (page 82) if you have deactivated dynamic assignment.

192.168.2.2 has been preset by default.

§Menu§ ¢ Settings ¢ Base ¢

VoIP Configuration (enter system PIN)

¢ IP Configuration ¢ IP Address

The current IP address is displayed. ~ If necessary, enter IP address

and press

Note:

For notes on the IP address, please see page 50 and the glossary on page 82.

Viewing/changing subnet mask

You can only change the subnet mask (page 86) if you have deactivated dynamic assignment.

255.255.255.0 has been preset by default.

§Menu§ ¢ Settings ¢ Base ¢VoI P

Configuration (enter system PIN) Configuration

The current subnet mask is displayed. ~ If necessary, enter subnet

mask and press

Note:

For notes on the subnet mask, please see page 50 and the glossary on page 86.

§OK§.

¢ IP

¢ Subnet Mask

§OK§.

Note:

To assign the IP address dynamically, the DHCP server on the router must be activated. Please also read the user guide for your router.

Operating the base station on the PABX

Activating/deactivating display of VoIP status codes

If the function is activated, a VoIP status code for your service provider is displayed.

Activate the function e.g. if you have problems with VoIP connections. You will receive a provider-specific status code, which supports the service when the problem is analysed.

§Menu§ ¢ Settings ¢ Base ¢VoI P

Configuration (enter system PIN) Configuration

Status on HS (‰ =on)

Select and press

¢ IP

§OK§.

Notes:

– For how to make the setting on the

Web configurator, see page 59.

– A table with possible status codes and their

meaning can be found in the Appendix on page 63.

Check the base station MAC address

Depending on your network configuration, it may be that you have to enter your base station MAC address e.g. into your router's access control list. You can check your base station MAC address:

§Menu§ 4IO2Q

The base station MAC address is displayed. a Press and hold (idle status).

Operating the base station on the PABX

The following settings are only necessary when your PABX requires them; see the PABX User Guide. The settings only concern fixed network connections.

You cannot send or receive SMS messages on PABXs that do not support Calling Line Identification.

Changing the dialling mode

You can set the dialling mode.

§Menu§ ¢ Settings ¢ Base ¢Additional

Features

Tone / Pulse

a Press and hold (idle status).

Setting the flash time

You can set the flashing time.

§Menu§ ¢ Settings ¢ Base ¢Additional

Features

q Select flashing time and press

The current setting is marked with ‰. a Press and hold (idle status).

¢ Dialling Mode

Select and press

¢ Recall

§OK§.

§OK§ (‰ =on).

Operating the base station on the PABX

Setting pauses

Changing pause after line seizure

You can set the length of the pause inserted between pressing the talk key c and sending the phone number.

§Menu§ 4IO1L

~ Enter digit for the pause

length (1 = 1 sec.; 2 = 3 sec.; 3 = 7 sec.) and press

a Press and hold (idle status).

Changing the pause after the recall key

You can change the length of the pause if your PABX requires this (refer to the user guide for your PABX).

§Menu§ 4IO11

~ Enter a digit for the length of

the pause (1 = 1 sec.; 2 = 2 secs.; 3 = 3 secs.; 4 = 6 secs.) and press

a Press and hold (idle status).

§OK§.

Switching temporarily to tone dialling (DTMF)

If your PABX still operates with dial pulsing (DP), but you need touch tone dialling (DTMF) for a connection (e.g. to listen to the network mailbox) you must switch to touch tone dialling for the call.

Precondition: You are currently conducting an external call via the fixed network or you have dialled an external fixed network number or an external call is signalled.

§Menu§ Open menu.

Tone dialling

Select and press

Touch tone dialling is now activated for this call only.

§OK§.

Web configurator

The Web configurator is the Web interface for your handset. It allows you to make the settings for your phone's base station via your PC's Web browser.

Note:

Depending on your VoIP provider, it is possible that you will be unable to change individual settings in the Web configurator.

Configuring the phone via your PC

Preconditions:

u A standard Web browser is installed on

the PC, e.g. Internet Explorer version

6.0 or higher, or Firefox version 1.0.4 or higher.

u The phone and PC are connected to

each other via a router.

Notes:

–The phone is not blocked while you make

your settings in the Web configurator. You can also use your phone to make calls or change base station or handset settings on your handset at the same time.

– While you are connected to the Web config-

ur ator, it is blocked to oth er users . It c ann ot be accessed by more than one user at any time.

With the Web configurator on your phone you have the following options:

u Configure your phone access to the

local network (IP address, gateway to the Internet).

u Configure your phone for VoIP. u Set the data server for firmware

updates and load new firmware onto the phone if necessary.

u Obtain information about your phone's

status (firmware version, MAC address etc.)

Connecting your PC to the Web configurator

¤ Launch the Web browser on your PC. ¤ Enter the phone's IP address in the

address field of the Web browser, e.g. http://192.168.1.10.

¤ Press the return key.

A connection is established to the phone's Web configurator.

Note:

Your phone's IP address can change if you have activated dynamic IP address assignment (page 50).

You can check the phone's current IP address on the handset (page 43).

Registering, setting the Web configurator language

Once you have successfully established the connection, the Web page Login will be displayed in the Web browser.

You can select the language you want the menus and Web configurator dialogs to be displayed in. The language that is currently selected is displayed in the top field of the Web page.

¤ If necessary, click on to open the list

of available languages.

¤ Select the language. ¤ In the bottom field of the Web page,

enter your phone's system PIN (default setting: 0000) to access the Web configurator functions.

¤ Click on OK.

Once you have successfully registered, a

Home opens with general information on

the Web configurator.

Web configurator

Notes:

– If you have forgotten your system PIN, you

must restore your device's factory settings. Ensure that all other settings are also restored (page 40).

– If you do not make any entries for a lengthy

period (approx. 10 min.), you will be automatically de-registered. The next time you try to make an entry or open a Web page, the Web page Login will be displayed. Enter the system PIN again to re-register.

– Entries that had not yet been saved on the

phone before automatic de-registration are lost.

De-registering

In the menu bar (page 48) at the top right of every Web page in the Web configurator, you will see the command Log Off. Click on Log Off to de-register from the Web configurator.

Caution:

Always use the command Log Off to end the connection to the Web configurator. If, for example, you close the Web browser without de-registering beforehand, it is possible that access to the Web configurator will be blocked for a few minutes.

Web configurator

Structure of the Web pages

The Web pages contain the UI elements displayed in the diagram below.

Working areaNavigation area Menu barButtons

Figure 2 Example of the structure of a Web page

Menu bar

In the menu bar, the Web configurator menus are given in the form of tab pages.

The following menus are available:

u Home

The start screen is opened once you have registered with the Web configurator. It contains information on the Web configurator functions.

u Settings (page 50)

This menu allows you to make settings on your phone.

u Status (page 59)

This menu gives you information about your phone.

If you click on the Settings menu, a list with this menu's functions is displayed in the navigation area (see below).

You will find the Log Off function to the right of the menu bar on every Web page (page 47).

Web configurator

Navigation area

In the navigation area, the functions of the menu selected in the menu bar (page 48) are listed.

If you click on a function, the associated page opens in the working area with information and/or fields for your inputs.

If a function is assigned subfunctions, these are displayed with the function as soon as you click on the function. The relevant page for the first subfunction is displayed in the working area

Working area

Depending on the function selected, information or dialog boxes are displayed in the working area, which allow you to make or change your phone settings.

Making changes

Make settings for entry fields, lists or options.

u There may be restrictions regarding the

possible values for a field, e.g. entering special characters or certain value ranges.

u To open a list, click on . You can

choose between default values.

u To activate options, click on . The

previously activated option is deactivated. The active option is marked with

Buttons

Buttons are displayed in the bottom section of the working area.

Set

Save entries on the phone

Cancel

Reject changes made on the Web page and reload the settings that are currently saved on your phone to the Web page.

Opening Web pages

A brief outline of the navigation to the individual Web configurator functions is given below.

Example:

Entering your own emergency number

Settings ¢ Telephony ¢ Emergency

numbers

To open this Web page, carry out the following steps after registration:

¤ Click on the Settings menu in the menu

bar.

¤ Click on the Telephony function in the

navigation area. The subfunctions of Telephony are dis-

played in the navigation tree.

¤ Click on the Emergency numbers

subfunction.

Applying changes

As soo n as you have m ade your change on a page, activate the new setting on the phone by clicking on Set.

If your input in a field does not comply with the rules for this field, an appropriate error message will be displayed. You can then repeat the input.

Caution:

Changes that have not been saved on your phone are lost if you move to another Web page or if the Web configurator is terminated, e.g. due to the time limit (page 47).

Web configurator

Setting phone with Web configurator

You can make the following settings using the Web configurator:

u Connecting your phone to the local

network (page 50)

u Configuration for VoIP telephony

(page 51)

u User-specific dialling plans (page 56) u Data server for firmware update down-

loads (page 57)

u Display of VoIP status codes on the

handset (page 58)

IP configuration

Assign IP address

Make the necessary settings for operating your phone in your local network and to connect it to the Internet. For more detailed explanations on the individual components/terms, see the glossary (page 78).

¤ Open Settings ¢ IP configuration Web

page.

¤ In the Address Assignment area, select

the IP address type.

Select Obtained automatically if you want your phone to be assigned a dynamic IP address by a DHCP server in your local network. No further settings are necessary for the local network.

Select Static if you would like to set up a static IP address for your phone. A static IP address is useful, for example, when Port Forwarding or a DMZ is set up on the router for the phone.

The following fields are displayed when you select IP address type = Static:

IP address

Enter an IP address for you phone. This IP address allows your phone to be reached by other subscribers in your local network (e.g. PC).

192.168.2.2 has been preset. Please note the following: – The IP address must be from the

address block for private use that is used in the router. This is generally block 192.168.0.1 –

192.168.255.254 with Subnet mask

255.255.255.0. The subnet mask determines that the first three parts of the IP address must be identical for all subscribers in your LAN.

– The static IP address must not

belong to the address block (IP pool range) that is reserved for the DHCP server. In addition, it must not be used by another device on the router.

If necessary, check the settings on the router.

Subnet mask

Enter the subnet mask for your device's IP address. For addresses in the address block 192.168.0.1 – 192.168.255.254.

The usual address for the subnet mask

255.255.255.0 is preconfigured in the default settings.

Default gateway

Enter the IP address for the standard gateway, by means of which the local network is connected with the Internet. This is generally the local (private) IP address for your router. Your phone requires this information to be able to access the Internet.

192.168.2.1 has been preset.

Preferred DNS server

Enter the IP address for the preferred DNS server. DNS (Domain Name System) allows you to assign public IP addresses to symbolic names. The DNS server is required to convert the DNS name into the IP address when connection is being established to a server.

You can specify your router's IP address here. The router forwards phone address requests to its DNS server.

192.168.2.1 has been preset.

Web configurator

Alternate DNS server (optional)

Enter the IP address for the alternative DNS server that should be used in situations where the preferred DNS server

cannot be reached. Click on Set to save the changes. Click on Cancel to reject the changes.

Allow access from other networks

The default setting for you phone is that you can only access your phone's Web configurator via a PC that is in the same local network as your phone. The subnet mask of the PC must match that of the phone.

You can also allow access from PCs in other networks.

Warning:

Expansion of access entitlement to other networks increases the risk of unauthorised access. It is therefore recommended to deactivate remote access again if you no longer need it.

¤ Open Settings ¢ IP configuration Web

page.

¤ In the Remote Management area, activate

the option Yes to permit access from

other networks.

To deactivate remote access, click on

the No option. Access is then limited to

PCs in your own local network. Access to the Web configurator services

from other networks is only possible if your router is set accordingly. The router must pass on the service requests from "outside" to Port 80 (standard port) of the phone. Please also read the user guide for your router.

To establish a connection, the public IP address or the DNS name of the router and, where applicable, the port number on the router, must be indicated in the Web browser of the remote PC.

VoIP telephony

Make the settings that your phone requires to access your provider's SIP server. For the majority of VoIP providers, you can make the most important setting on your handset (page 42). The Web configurator allows you to extend the possibility of these settings.

If your VoIP provider general settings are not available for download in the provider list on the Internet, you must make these settings using the Web configurator as follows.

¤ Open Settings ¢ Telephony ¢ Vo IP

Web page.

¤ In the working area, enter the configu-

ration data as listed below into the areas SIP, Listen ports, Network and Voi ce

codecs.

Area: SIP

Enter the configuration data that is necessary for accessing your VoIP provider's SIP service. You will receive this data from your VoIP provider.

Authentication Name

Specify the registration or authentication Id agreed with your VoIP provider. The registration ID serves as the access ID that your phone must specify when registering with the SIP proxy/registrar server. The Authentication Name is mainly identical to the Username, i.e. to your Internet phone number.

Authentication password / Confirm

authentication password

Enter the password that you have agreed with your VoIP provider in the

Authentication password field. The phone

needs the password when registering with the SIP proxy/registrar server. The password is concealed when entered. Re-enter the password in the Confirm

authentication password field.

Web configurator

Username

Enter the caller ID for your VoIP pro-

vider account. This ID is usually identi-

cal to the first part of your SIP address

(URI, your Internet phone number).

Example: If your SIP address is

"987654321@provider.com", enter

"987654321" in Username.

Domain

Specify the last part of your SIP address

(URI) here.

Example: For the SIP address

"987654321@provider.com", enter

"provider.com" in Domain.

Display name (optional)

Enter any name that should be shown

in the other party's display when you

call him via the Internet (example:

Anna Sand). All characters in the UTF8

character set (Unicode) are permitted.

This name must not exceed 32 charac-

ters

If you do not enter a name, Username is

displayed.

Ask your VoIP provider if this feature is

supported.

Proxy server address

The SIP proxy is your VoIP provider's

gateway server. Enter the IP address or

the (fully-qualified) DNS name of your

SIP proxy server.

Example: myprovider.com.

Proxy server port

Enter the number of the communica-

tion port that the SIP proxy uses to send

and receive signalling data (SIP port).

Port 5060 is used by most VoIP provid-

ers.

Registrar server

Enter the (fully-qualified) DNS name or the IP address of the registrar server.

The registrar is needed when the phone is registered. It assigns the public IP address/port number to your SIP address (Username@Domain) that were used by the phone at registration. With most VoIP providers, the registrar server is identical to the SIP server. Example: reg.myprovider.com.

Registrar server port

Enter the communication port used in the registrar. It is mainly port 5060 that is used.

Area: Listen ports

Specify the phone's local ports for VoIP telephony here. The ports must not be used by any other subscriber in the LAN.

SIP port

Specify the local communication port that the phone should use to send and receive signalling data. Specify a number between 1024 and 49152. The default port number for SIP signalling is

5060.

Note:

Ports 0 to 1023 should not be used, because these are often used by standard applications.

RTP port

Specify the local communication port that the phone should use to send and receive voice data. Enter an even number between 1024 and 49152. The port number must not be the same as the port number in the SIP port field. If you enter an odd number, the even number just below it will be set (e.g. if you enter 5003, 5002 is set). The default port number for voice transmission is 5004.

Note:

Ports 0 to 1023 should not be used, because these are often used by standard applications.

Web configurator

Use random ports

Click on the option Yes, if you do not

want the phone to use fixed ports for

SIP port and RTP port, but rather to use

any free ports.

The use of random ports makes sense if

you want several phones to be oper-

ated on the same router with NAT. The

phones must then use different ports

so that the router's NAT is only able to

forward incoming calls and voice data

to one (the intended) phone.

If you click on No, the phone will use

the ports specified in SIP port and RTP

port.

Area: Network

If your phone is connected to a router with NAT (Network Address Translation) and/or Firewall, you must make a few settings in this area so that your phone can be reached from the Internet (i.e. can be addressed).

Through NAT, the IP addresses of subscribers in the LAN are concealed behind the public IP address of the router.

For incoming calls

If port forwarding is activated or a DMZ is set up for the phone on the router, no special settings are required for incoming calls.

If this is not the case, an entry in the NAT routing table (in the router) is necessary in order for the phone to be reached. This entry is created when the phone is registered with the SIP service. In the interest of security, this entry is automatically deleted at certain intervals (session timeout). The phone must therefore confirm its registration at certain intervals (see

NAT refresh time, page 53), so that the

entry stays in the routing table.

For outgoing calls

The phone needs its public address in order to receive caller voice data.

There are two possibilities:

u The phone requests the public address

from a STUN server on the Internet (Simple Transversal of UDP over NAT). STUN can only be used with asymmetric NATs and non-blocking firewalls.

u The phone does not direct the connec-

tion request to the SIP proxy but to an outbound proxy on the Internet that supplies the data packets along with the public address.

The STUN server and outbound proxy are used alternately to work around the NAT/ firewall in the router.

STUN enabled

Click on Yes if you want your phone to use STUN as soon as it is used on a router with asymmetric NAT.

STUN server

Enter the (fully-qualified) DNS name or the IP address of the STUN server on the Internet.

If you selected the option Yes in the

STUN enabled field, you must enter a STUN server here.

STUN port

Enter the number of the communication port on the STUN server. The default port is 3478.

NAT refresh time

Specify the intervals at which you want the phone to update its entry in the NAT routing table. Specify an interval in seconds that is a little smaller than the NAT session timeout.

As a rule you should not change the preconfigured value for the NAT refresh

time.

Web configurator

Outbound proxy mode

Specify when the outbound proxy

should be used.

Always

All signalling and voice data sent by the

phone is sent to the outbound proxy.

Auto

Data sent by the phone is only sent to

the outbound proxy when the phone is

connected to a router with symmetric

NAT or blocking firewall. If the phone is

phone is behind an asymmetric NAT,

the STUN server is used.

If you have set STUN enabled = No or

have not entered a STUN server, the

outbound proxy is always used.

Never

The outbound proxy is not used.

If you do not make an entry in the Out-

bound proxy field, the phone behaves

independently of the selected mode,

just as with Never.

Outbound proxy

Enter the (fully qualified) DNS name or

the IP address of your provider's out-

bound proxy.

Note:

With many providers, the ou tbound proxy is identical to the SIP proxy.

Area: Voice codecs

You can influence the quality of your VoIP connections via the parameters in the

Voice codecs area. In addition to the lan-

guage codecs used, you can activate/ deactivate "Silence Suppression" and specify the language and earpiece volume (VoI P Volume).

Your phone supports various voice Codecs for digitalising (coding and decoding) voice data. The voice Codec used on a phone connection has a significant influence on the voice quality, e.g. through the time need to code/decode (voice delay). The choice of voice Codec is a compromise between voice quality and the necessary bandwidth.

Both sides of a phone connection (caller/ sender side and receiver side) must be using the same voice Codec. The voice Codec is negotiated between the sender and the recipient when establishing a connection.

Set the voice Codec that your phone suggests when establishing a VoIP connection.

You can choose between the following voice Codecs supported by your phone:

Outbound proxy port

Enter the number of the communica-

tion port used by the outbound proxy.

The default port is 5060.

Web configurator

G729

Average voice quality. The necessary

bandwidth is less than 8 Kbit/s per

voice connection.

To save additional bandwidth and

transmission capacity, on VoIP connec-

tions that use Codec G72 you can sup-

press the transmission of language

packages in pauses ("Silence Suppres-

sion", Enable Annex B for G729 option).

Then, instead of the background noises

in your environment, your caller hears

a synthetic noise generated in the

receiver.

Please note: "Silence Suppression"

may mean a deterioration in the voice

quality.

G711 a law/G711 µ law

Excellent voice quality (comparable

with ISDN). The necessary bandwidth is

64 Kbit/s per voice connection.

G726

Good voice quality (inferior to that with

G.711 but better than with G.729).

Your phone supports G.726 with a

transmission rate of 32 Kbit/s per voice

connection.

¤ In the VoIP Volume parameter, specify

the amplification level of the voice and

earpiece volume.

With some VoIP providers it may be the

case that the voice/earpiece volume is

too low or too high. Volume regulation

via the handset may then be insuffi-

cient.

You can pre-adjust the volume via the

VoI P Vol ume parameter. You specify

whether the adjustable volume range

on the handset should be raised or low-

ered. The following choices are availa-

ble:

Low

Voice/earpiece volume is too low. If you

activate this option the volume is raised

by 6 dB.

Normal

The voice/earpiece volume does not need to be raised/lowered.

High

Voice/earpiece volume is too high. If you activate this option the volume is lowered by 6 dB.

¤ In the Enable Annex B for G729 field, state

whether, when using Codec G729, transmission of data packages for pauses is to be suppressed (Yes).

¤ Apply the voice Codecs that your phone

suggests with outgoing calls into the

Selected codecs list.

Click in the Available codecs list on the voice Codec that you want to apply (you can mark several entries using the Shift key or the Ctrl key). Click on the

<Add button.

¤ Move the voice Codecs that you do not

want the phone to use into the Available

codecs list.

Also select the voice Codec in the Avail-

able codecs list (see above) and click on

the Remove> button.

¤ Sort the voice Codecs in the Selected

codecs list into the order in which they

should be suggested to the receiver when a connection is established. To do this, use the Up and Down buttons.

When establishing a VoIP connection, the phone suggests the 1st voice Codec in the

Selected codecs list to the receiver to begin

with. If the receiver does not accept this voice Codec (e.g. because it does not support it), the 2nd voice Codec in the list is suggested etc.

If the receiver does not accept any of the voice Codecs in the Selected codecs list, the connection is not established. An appropriate message will be displayed on the handset.

Web configurator

Notes:

– You should only deactivate Codecs (put

them in the Available codecs list) if there is a particular reason. The more Codecs are deactivated, the greater the danger that calls will not be able to be established due to unsuccessful Codec negotiations.

– With incoming calls, all supported voice

Codecs are always permitted.

Saving settings on phone

¤ Click on Set to save the changes.

If you want to reject the changes that have been made, click on Cancel. The Web page is re-loaded with the data saved on the phone.

Please note: If you do not mak e an entri es for a lengthy period, the connection to the Web configurator is automatically terminated. Unsaved entries are lost. If necessary, implement temporary security measures. You can subsequently continue the entry and make changes if necessary.

Setting DTMF signalling

For example, DTMF signalling is required for playing and controlling some network answer machines via digit codes.

For VoIP specify how DTMF signals should be transmitted: as audible information in the voice channel or as a "SIP Info" message.

Ask your VoIP provider which type of DTMF transmission it supports.

¤ Open the following Web page:

Settings

¢ Telephony ¢ DTMF.

¤ In the RTP Mode field, specify whether

DTMF signals are to be transmitted

acoustically (in voice packages). If so,

activate Audio; otherwise, activate no

DTMF via RTP.

¤ In the Via SIP Info field, specify whether

DTMF signals are to be transmitted as

code. Activate Yes or No.

¤ Now click on Set to save your settings.

Defining dialling plans

You can define user-specific dialling plans for your phone.

¤ Open the following Web page:

Settings

Setting Area Code Predialling:

In VoIP calls you must generally always dial the area code – even for local calls.

You can save the annoying need to dial the area code for local calls by activating the

Area Code Predialling function. In VoIP calls,

the area code entered is then prefixed to all numbers that do not start with 0 – even when dialling numbers from the directory and other lists.

¢ Telephony ¢ Dialing Plans.

¤ Enter your area code in the Area Code

field, e.g. 089.

¤ Click on the Yes option next to Predial

area code for local calls through VoIP to

activate the function. If you click on No you must enter the

area code even for local calls via VoIP. Numbers in the directory must always contain the area code for dialling via VoIP.

¤ Click on Set to save the settings.

Please note that if the option is activated, the area code is prefixed to all phone numbers that do not start with 0 and are dialled via VoIP. This is especially the case for numbers of the network answer machine (page 33) and, if the Emergency calls always via fixed line option is deactivated (see below), for emergency numbers.

Web configurator

Changing settings for dialling emergency numbers

The default setting for your phone is that emergency numbers are always dialled via the fixed network – irrespective of which connection type you select. The fixed network always supports emergency numbers (e.g. establishing connection to the local police emergency number).

These emergency numbers are already preconfigured in your phone's default settings. They are displayed on this website, but cannot be changed.

You can enter an additional emergency number.

You can deactivate the setting for emergency numbers to always be dialled via the fixed network.

Warning:

If you deactivate the Emergency calls always via

fixed line option, make sure that your VoIP pro-

vider supports emergency numbers.

¤ Enter a phone number as an additional

emergency number in the User-editable

number field.

¤ If you click on No next to Emergency calls

always via fixed line, the connection via

the connection type that you indicate

during dialling is established (e.g. by

pressing and holding or briefly press-

ing the talk key).

If you click on the Yes option, your

phone always establishes the connec-

tion via the fixed network when dialling

one of the emergency numbers

(default setting).

¤ Click on Set to save the settings.

Specifying the server for firmware updates and starting the update

If necessary, you can load updates of the base station firmware onto your phone. You can either download the updates directly from the Internet or from a PC in your local network.

Using the Web configurator you can specify from where the firmware should be loaded.

¤ Open the following Web page:

Settings

Download the firmware update directly from the Internet.

The server on which Siemens makes new firmware versions available for your base station is set by default. The URL of the Internet server is displayed in the Data

server field.

The firmware is loaded from the Internet if you do not enter a local file in the User

defined firmware file field before this

update.

Notes:

– When updating from the Internet, checks

– You should not change the URL for the

¢ Miscellaneous.

are made to ensure that no newer version of the firmware exists. If this is not the case, the operation is terminated.

Internet server because this address is also used to load provider information from the Internet. If you have entered another URL, you can re-activate the default URL by restoring the base station default settings (page 40).

Note:

For how to change the emergency number, see page 41.

Web configurator

Conducting the firmware update locally.

Precondition: A Web server runs on the local PC (e.g. Apache).

¤ First, load the desired version of the

firmware from the Internet onto a local

PC.

¤ In the User defined firmware file field

enter the IP address of the PC in your

local network and the complete path

and name of the firmware file on the

PC. Example: 192.168.2.105/C450IP/

Firmware_Datei.bin.

¤ Click on Set to save the changes.

This setting is automatically used for the subsequent firmware update. The Internet server URL stays saved and is re-used for further firmware updates. If you want to use a local PC again for another update, then you have to re-enter the IP address and file name.

Notes:

– Updating via a PC in your LAN can make

sense if you want to download the same version of the firmware again because of an error or if you want to first test th e firmware for security reasons.

– If an error arises during a firmware update

from a local PC, the most recent version of the firmware is automatically downloaded from the Internet.

Starting firmware update

Preconditions:

u No calls are being made via the fixed

network or VoIP.

u There is no connection between regis-

tered handsets.

u The base station menu is not open in

any of the handsets.

¤ Click on Update Firmware.

The firmware is updated. This process can take up to 3 minutes.

Notes:

You can also start the firmware update on the handset (page 41).

Activating display of VoIP status codes

Display VoIP status messages on your handset when there are VoIP connection problems. These messages give you information on the status of a connection and contain a provider-specific code that helps the service team when they are analysing the problem.

Note:

A table with possible status codes and their meaning can be found in the Appendix on page 63.

¤ Open the following Web page: Settings

¢ Miscellaneous.

¤ Click on the Yes option after Show VoIP

status on handset to activate status mes-

sage display If you click on No, no VoIP status mes-

sages are displayed.

¤ Click on Set to save the changes.

Checking status information via your phone

General information about your phone is displayed.

¤ In the menu list, click on the Status reg-

ister. The following information is displayed:

IP configuration

IP address

The phone's current IP address within

the local network. For assigning the IP

address, see page 50.

MAC address

The phone's device address.

Software

Firmware version

Version of the firmware currently

downloaded. You can download

updates of the firmware on your phone

(page 41). Firmware updates are avail-

able on the Internet.

EEPROM version

Version of your phone's EEPROM stor-

age chip (page 80).

Web configurator

Appendix

Symbols and typographical conventions used

This section explains the meaning of certain symbols and typographical conventions that are used in this user guide.

~ Enter digits or letters.

§Menu§ The display functions currently

in the bottom display line are shown in reversed highlights. Press the relevant display key to launch the function.

q Press the control key up or

down, e.g. when scrolling.

c / Q / P etc.

Press the illustrated key on the handset.

External Calls / Internal Calls (example)

Select one of the menu functions (External Calls or Internal

Calls) from the list and press

§OK§.

§Menu§ ¢ Audio Settings ¢ Ringer Melody

(example)

§Menu§. Select Audio Set-

Press

tings with q and press

Select Ringer Melody with q and press

§OK§.

Care

¤ Wipe the base station and handset with

a damp cloth (do not use solvent) or an antistatic cloth.

Never use a dry cloth. This can cause static.

Contact with liquid

If the handset has come into contact with liquid:

¤ Switch the handset off and remove

the batteries immediately.

¤ Allow the liquid to drain from the hand-

set.

¤ Pat all parts dry, then place the handset

with the battery compartment open and the keypad facing down in a dry, warm place for at least 72 hours (not in a microwave, oven etc.).

¤ Do not switch on the handset again

until it is completely dry.

When it has fully dried out, you will normally be able to use it again.

Appendix

Questions and answers

If you have any questions about using your phone, visit us at any time at www.siemens.com/gigasetcustomercare The table below contains a list of common problems and possible solutions.

Notes:

To support the service team, it can be helpful if you have the following information to hand:

– Version of firmware, EEPROM and your

phone's MAC address You can check this information with the

Web configurator (page 59). For how to check the MAC address displayed on your handset, turn to page 44.

– VoIP status code (page 63)

For problems with VoIP connections, you should set VoIP status messages to be displayed on your handset. (page 42, page 58). These messages contain a status code that helps when the problem is analysed.

The display is blank.

1. The handset is not switched on.

¥ Press and hold the end call key a.

2. The battery is flat.

¥ Charge the battery or replace it

(page 6).

The handset does not respond to a key press.

The keypad lock is activated.

¥ Press and hold the hash key

Base flashes in the display.

1. The handset is outside the range of the base station.

(page 19).

¥ Move the handset closer to the base

station.

2. The base station is not switched on.

¥ Check the base station mains adapter

(page 8).

3. An update of the base station firmware is currently being conducted (page 41/ page 57).

¥ Please wait until the update is complete.

Please Register flashes in the display.

The handset is not registered.

¥ Register the handset (page 34).

Handset does not ring.

The ringtone is switched off.

¥ Activate the ringtone (page 38).

You cannot hear a ring/dialling tone from the fixed network.

Base station's phone cord has been replaced.

¥ When purchasing a new cord, ensure that it

has the correct pin connections (page 9).

When making calls from the fixed network, the caller's phone number is not displayed

although CLIP (page 18) is set.

Phone number identification is not enabled.

¥ The caller should ask his network provider

to enable Calling Line Identification (CLI).

You hear an error tone when keying an input

(a descending tone sequence).

Action has failed/invalid input.

¥ Repeat the operation.

Watch the display and refer to the user guide if necessary.

You cannot connect to the router and the phone is assigned a static IP address.

¥ Check on the router whether the IP address

is already being used by another device in the LAN or belongs to the block of IP addresses that is reserved on the router for dynamic address assignment.

¥ If necessary, change the phone's IP address

(page 43).

You have made a call via VoIP but cannot hear the other participant.

Your phone is connected to a router with NAT/ firewall.

¥ Your STUN server or outbound proxy set-

tings are incomplete or incorrect. Check the settings (page 53, page 54).

¥ No outbound proxy is entered or the out-

bound proxy mode Never is activated (page 54) and your phone is connected to a router with symmetric NAT or a blocking firewall.

¥ Port forwarding is activated on your router,

but no permanent IP address has been assigned to your phone.

Appendix

You cannot make calls via VoIP. The display shows Server not accessible!.

¥ First wait a few minutes. This is often a

short-term event that corrects itself after a short time.

If the message is still displayed, proceed as follows:

¥ Check whether your phone's Ethernet cable

is correctly connected to the router.

¥ Check your router's cable connection to the

Internet.

¥ Check whether the phone is connected to

the LAN. For example, set a ping command on the phone (ping s <local IP address of the phone>). It may be that no IP address could be assigned to the phone or a permanently set IP address is already assigned to another LAN subscriber. Check the settings on the router, you may have to activate the DHCP server.

You cannot make calls via VoIP. The display shows SIP registration failed!.

¥ First wait a few minutes. This is often a

short-term event that corrects itself after a short time.

The message may still be displayed for the following reasons:

1. Your information for Username, Authentica-

tion Name and Authentication Password may

be incomplete or incorrect.

¥ Check your information. In particular,

check your use of upper and lower case.

2. The general settings for your VoIP provider are incomplete or incorrect (incorrect server address).

¥ Start the Web configurator and check

the settings.

You cannot establish a connection to the phone with your PC's Web browser.

¥ When establishing a connection, check the

local phone IP address that has been entered. You can check the IP address on your handset (page 43).

¥ Check the LAN connections for the PC and

phone.

¥ Check that your phone can be reached.

Transmit a ping command to your phone, e.g. from your PC.

¥ You have tried to reach the phone via a

secure http (https://...). Try again with

http://....

You cannot be reached for calls from the Internet.

¥ There is no entry for your phone in your

router's routing table. Check the settings for the NAT refresh time (page 53).

¥ Your phone is not registered with the SIP

service.

¥ You have entered the wrong user ID or an

incorrect domain (page 52).

No firmware update or VoIP profile download is carried out.

1. If Not possible! Try later! is displayed, the VoIP line may be busy or a download/update is already being carried out.

¥ Repeat the process at a later time.

2. If File corrupt! is displayed, the firmware or profile file may be invalid.

¥ Please use only firmware and down-

loads that are made available on the preconfigured Siemens server (page 57) or at www.siemens.com/ gigasetcustomercare.

3. If Server not available! is displayed, the download server may not be accessible.

¥ The server is currently not accessible.

Repeat the process at a later time.

¥ You have changed the preconfigured

server address (page 57). Correct the address. If necessary, reset the base station.

4. If Transmission error XXX is displayed, an error occurred in the transmission of the file. An HTTP error code is displayed for XXX.

¥ Repeat the process. If the error occurs

again, consult the Service department.

5. If Please check IP settings! is displayed, your phone may not be connected to the Internet.

¥ Check the cable connections between

the phone and router and between the router and the Internet.

¥ Check whether the phone is connected

to the LAN, i.e. it can be reached at its IP address.

Appendix

VoIP status codes

If you have problems with your VoIP connections, activate the Status on HS function (page 44, page 58). You will then receive a VoIP status code that will support you in problem analysis. Also enter the code during problem analysis by the Service department.

In the following tables you will find the meanings of the most important status codes and messages.

Status code

0x300 The called party can be reached

0x301 Permanently redirected.

0x302 Temporarily redirected.

0x305 The query is redirected to another

0x380 Other service:

0x400 Wrong call

0x401 Not authorised

Meaning

under several phone numbers. If the VoIP provider supports this, a list of the phone numbers is transmitted as well as the status code. The caller can select to which number he/she wants to make the connection.

The called party can no longer be reached under this number. The new number is transmitted to the phone together with the status code, and the phone then no longer accesses the old number but dials the new address immediately

The phone is informed that the called party cannot be reached under the number dialled. The duration of redirecting is time-limited. The phone is also informed of the duration of redirecting.

"Proxy Server", e.g. to balance query loads. The phone will make the same query once again to another Proxy Server. This is not a redirection of the address per se.

The query or the call could not be made. But the phone is notified what other options there are to be able to connect the call.

Status code

0x403 The requested service is not sup-

0x404 Wrong phone number.

0x405 Method not permitted.

0x406 Not acceptable.

0x407 Proxy authentication required.

0x408 Calling partner cannot be reached

0x410 The requested service is not available

0x413 Message is too long.

0x414 URI is too long.

0x415 Query format is not supported.

0x416 URI is faulty.

0x420 Incorrect ending

0x421 Incorrect ending

0x423 The requested service is not sup-

0x480 The dialled number is temporarily

0x481 The recipient is not available.

0x482 Double service query

0x483 Too many "hops":

0x484 Wrong number:

0x485 The URI dialled is not unique and can

Meaning

ported by the VoIP provider.

No subscriber to this number. Example: In a local call you have not

dialled the area code although your VoIP provider does not support local calls

The requested service cannot be provided.

(e.g. account cancelled).

from the VoIP provider.

ported by the VoIP provider.

unavailable.

The query was rejected because the service server (proxy) has decided that this query has already run through too many service servers. The maximum number was previously specified by the original sender of the query.

In most cases this response means that you have simply omitted one or more digits in the phone number.

not be processed by the VoIP provider.

Appendix

Status code

0x486 The called party is busy.

0x487 General faults:

0x488 The server cannot process the query

0x491 The server notifies that the query will

0x493 The server rejects the query because

0x500 The proxy or the receiving device has

0x501 The query cannot be processed by

0x502 In this case, the receiving device that

0x503 The query cannot currently be proc-

Meaning

The call was interrupted before a call was established. The status code confirms receipt of the interruption signal.

because the data entered in the media description is not compatible.

be processed as soon as a previous query has been completed.

the phone cannot decrypt the message. The sender has used an encryption method that neither the server nor the receiver phone can decrypt.

discovered a fault while executing the query, which makes further execution of the query impossible. In this case, the caller or the phone displays the fault and repeats the query after a few seconds. The number of seconds after which the query can be repeated may be transmitted to the caller or phone by the receiving device.

the recipient because the recipient does not have the functionality that the caller requires. If the recipient understands the query but does not process it because the sender does not have the necessary rights or the query is not permitted in the current context, a 405 is sent instead of 501.

transmits this error code is a proxy or a gateway and has received an invalid response from its gateway via which this query is to be processed.

essed by the receiving device or the proxy because the server is either overloaded or is being serviced. If it is possible for the query to be repeated in the foreseeable future, the server informs the caller or the phone of this.

Status code

0x504 Time limit at the gateway

0x505 The server rejects the query because

0x515 The server rejects the query because

0x600 The called party is busy.

0x603 The called party has rejected the call.

0x604 The called URI does not exist.

0x606 The communication settings are not

0x701 The called party has hung up.

0x703 Connection interrupted because of

0x704 Connection interrupted because of a

0x705 Wrong dialling tone

0x706 No connection established

0x751 Busy tone:

0x810 General Socket Layer Error: User is

0x811 General Socket Layer Error:

0x812 General Socket Layer Error: Socket is

0x813 General Socket Layer Error:

0x814 General Socket Layer Error: Socket

0x815 General Socket Layer Error:

Meaning

the indicated version number of the SIP protocol does not at least concur with the version that the server or the SIP device uses that is involved in this query.

the message exceeds the maximum permitted size.

acceptable.

time-out.

SIP error

No Codec match between the calling and called subscribers.

not authorised.

Wrong Socket Number

not connected.

Memory error

not available - check IP settings/connection problem/VoIP setting incorrect

Illegal application on the socket interface.

Appendix

Voice quality and infrastructure

With your Gigaset C450 IP you have the possibility of making calls with good voice quality via VoIP.

However, your phone's performance with VoIP – and therefore the voice quality – also depends on the properties of the entire infrastructure.

The following VoIP provider components are just some of the things that can influence performance:

u Router u DSLAM u DSL transmission line and speed u Connection paths over the Internet u If necessary, other applications that

also use the DSL connection

In VoIP networks, the voice quality, amongst other things, is influenced by the "quality of service" (QoS). If the entire infrastructure demonstrates QoS, voice quality is better (fewer delays, less echoing, less crackling etc.).

If, for example, the router does not have QoS, the voice quality is not as good. Please see the specialist documentation for further information.

Notes:

You should observe the following for good voice quality:

– When making calls using VoIP, avoid per-

forming other Internet activities (e.g. surfing the net).

– Irrespective of the Codec used and the net-

work capacity utilisation, note that voice delays can occur. Therefore, allow your VoIP calling partner to finish speaking. Do not interrupt him or her.

Searching for service information

You may need the service information of your phone (base station and handset) for Customer Services.

Base station service information

Precondition: You are conducting an external call. The connection has been established for at least 8 sec.

§Menu§ ¢ Service Info

Confirm selection with

The following information is displayed:

1: Serial number of the base station (RFPI) 2: Serial number of your handset (IPUI) 3: Informs the service employees of the

base station settings (in hex diagram), e.g. the number of registered handsets, repeater mode. The last 4 digits indicate the number of operating hours (hexadecimal).

4: Variant, version of the firmware

(digits 3 to 5).

5: Gigaset.net number of your phone.

With this number you can call a service employee over the Internet without needing to be registered with a VoIP provider. This means that he/she can test online connections and VoIP telephony irrespective of the VoIP provider.

§OK§.

Service information of the handset

In the handset idle status:

¤ Press §Menu§. ¤ Enter * # 0 6 #.

The following information is displayed via the handset:

1: Serial number (IPUI) 2: Number of operating hours 3: Variant, version of handset software

Appendix

Service (Customer Care)

We offer you support that is fast and tailored to your specific needs!

Our Online Support on the Internet:

www.siemens.com/gigasetcustomercare

This site can be accessed at any time wherever you are. It provides you with 24/7 support for all our products. It also provides interactive troubleshooting, a list of FAQs and answers, plus user guides for you to download. You will also find frequently asked questions and answers in the Questions and Answers section in the appendix to this user guide.

For fast and dependable assistance with any repairs or guarantee/warranty claims, contact our service centres.

Service centre:

801 11 11 11 6

Please have your proof of purchase ready when calling.

Replacement or repair services are not offered in countries where our product is not sold by authorised dealers.

Authorisation

This device is designed for the analogic telephone connection in the greek telephone net.

Voice over IP telephony is possible with an additional modem via the LAN interface.

Siemens Home and Office Communication Devices GmbH & Co. KG hereby declares that the phone described in this user guide is in compliance with the essential requirements and other relevant provisions of European Directive 1999/5/ EC (R&TTE).

If you require a copy of the original, visit the website: http://www.siemens.com/gigasetdocs

Please address any questions about the DSL and cable connection to your Internet provider.

Appendix

Guarantee Certificate

Without prejudice to any claim the user (customer) may have in relation to the dealer, the customer shall be granted a manufacturer's Guarantee under the conditions set out below:

u In the case of new devices and their

components exhibiting defects resulting from manufacturing and/or material faults within 24 months of purchase, Siemens shall, at its own option and free of charge, either replace the device with another device reflecting the current state of the art, or repair the said device. In respect of parts subject to wear and tear (e.g., batteries, keypads, casings), this warranty shall be valid for six months from the date of purchase.

u This Guarantee shall be invalid if the

equipment defect is attributable to improper treatment and/or failure to comply with information contained in the user manuals.

u This Guarantee shall not extend to

services performed by the authorised dealer or the customer themselves (e.g. installation, configuration, software downloads). User manuals and any software supplied on a separate data medium shall be excluded from the Guarantee.

u The purchase receipt, together with the

date of purchase, shall be required as evidence for invoking the Guarantee. Claims under the Guarantee must be submitted within two months of the Guarantee default becoming evident.

u Ownership of devices or components

replaced by and returned to Siemens shall vest in Siemens.

u This Guarantee shall apply to new devices

purchased in the European Union. The Guarantee is issued by Siemens Home and Office Communication Devices GmbH & Co. KG, Schlavenhorst 66, D-46395 Bocholt, Germany.

u Any claims that differ from or extend

beyond these mentioned in this manufacturer’s warranty shall be excluded, except from cases expressly specified in the applicable law. (In no event shall Siemens be liable for any loss of business, profits or data, additional software loaded by the customer or other information. The customer shall also bear the responsibility for the creation of backup copies of their files. The limitation of liability shall not apply if and to the extent liability is mandatory under the applicable law, e.g. according to product liability law or in the event of intentional misconduct, severe negligence, personal injury, damage to parts of the human body or to personal health, or in case of violations of conventional obligations. However, the claims for damages related to violation of conventional obligations shall be limited to predictable damages, representative of such conventions, as long as there is no intention or severe negligence, personal injury, damage to parts of the human body or to personal health, according to the product liability law.)

u The duration of the Guarantee shall not be

extended by services rendered under the terms of the Guarantee.

u Insofar as no Guarantee default exists,

Siemens reserves the right to charge the customer for replacement or repair.

u The above provisions do not imply a

change in the burden of proof to the detriment of the customer.

To invoke this Guarantee, please contact the Siemens telephone service. The relevant number is to be found in the accompanying user guide.

Appendix

Specifications

Recommended rechargeable batteries

(Valid at the time of going to press)

Nickel-metal-hydride (NiMH):

u Sanyo Twicell 650 u Sanyo Twicell 700 u Sanyo NiMH 800 u Panasonic 700 mAh "for DECT" u GP 550mAh u GP 700mAh u GP 850mAh u Yuasa Technology AAA Phone 600 u Yuasa Technology AAA Phone 700 u Yuasa Technology AAA 800 u VARTA Phone Power AAA 700mAh

The handset is supplied with two recommended batteries.

Handset operating times/charging times

The following information relates to batteries with a capacity of 650 mAh.

Standby time around 125 hours (5 days)

Talktime around 13 hours

Charging time around 7.5 hours

The operating and charging times apply only when using the recommended batteries.

Base station power consumption

Depending on current status, around 2.5 W.

General specifications

Interfaces Fixed network, Ethernet

DECT standard is supported

GAP standard is supported

No. of channels 60 duplex channels

Radio frequency range

Duplex method Time multiplex,

Channel grid 1728 kHz

Bit rate 1152 kbit/s

Modulation GFSK

Language code 32 kbit/s

Transmission power

Range up to 300 m outdoors,

Base station power supply

Environmental conditions for operation

Dialling mode DTMF (touch tone dial-

Flashing time 250 ms

Codecs G711, G726, G729AB with

Quality of Service TOS, DiffServ

Protocols DECT, SIP, RTP, DHCP, NAT

Base station dimensions

Dimensions, handset

Base station weight

Weight of handset with battery

1880–1900 MHz

10 ms frame length

10 mW, average power per channel

up to 50 m indoors

230 V ~/50 Hz

+5 °C to +45 °C; 20 % to 75 % relative

humidity

ling)/DP (dial pulsing)

VAD/CNG

Traversal (STUN)

105 x 132 x 46 mm (L x W x D)

141 x 53 x 31mm (L × W × H)

130 g

116 g

Appendix

Writing and editing a text message

The following rules apply when writing a text message:

u The cursor is controlled with t s. u Characters are added to the left of the

cursor.

u Press the hash key

from "Abc" mode to "123", from "123" to "abc", and from "abc" to "Abc" (upper case: 1st letter upper case, all others lower case). Press the hash key # before entering the letter.

u Press the hash key

the selection line of the characters assigned to the hash key.

u The first letter of the name of directory

entries is automatically capitalised, followed by lower case letters.

Editing text

When you press a key and hold it, the characters of that key appear in the bottom display line and are highlighted one after the other. When you release the key the highlighted character is inserted into the input field. For how to enter special characters, see page 69.

The display briefly shows whether upper or lower case letters or digits are selected when you switch from one mode to the next: the bottom text line displays "abc -> Abc", "Abc -> 123" or "123 -> abc".

briefly to switch

3 times: shows

Order of directory entries

The directory entries are usually sorted in alphabetical order. Spaces and digits take first priority. The sort order is as follows:

1. Space (shown here as s)

2. Digits (0–9)

3. Letters (alphabetical)

4. Other characters To get round the alphabetical order of the

entries, insert a space or a digit in front of the name. These entries will then move to the beginning of the directory. Names which you have preceded with an asterisk will move to the end of the directory.

Entering special characters

Standard characters

1 Q P #

*) **)

Space Space

2x 1 Â ,/

3x £ 1 ? ( #

4x $

!)@

5x ¥ £ 0 < \

6x ¤ $ + = &

7x ¥ - > §

8x ¤ : %

9x ¿

10x ¡

11x “

12x ‘

13x ;

14x _

Abc--> 123

123 -->

abc

*) Directory and other lists **) When writing an SMS

Appendix

Greek

1 Q P #

*) **)

Space Space

1x 2x 1 Â ,/

3x £ 1 ? ( #

4x $

5x £ 0 < \

6x $ + = &

7x - > §

8x : %

9x “

10x ‘

11x ;

12x _

*) Directory and other lists **) When writing an SMS

!)@

Abc--> 123

123 -->

abc

Gigaset C450 IP – Free software

Your Gigaset C450 IP's firmware contains, amongst other things, free software that is licensed under the GNU Lesser General Public License. This free software was developed by a third party and is protected by copyright. You will find the licence text in its original English version on the pages that follow.

The software is provided free of charge. You are authorised to use this free software in accordance with the above-mentioned licence conditions. In the event of contradictions between these licence conditions and the licence conditions that apply for the software according to Siemens Home and Office Communication Devices GmbH & Co. KG, the above-mentioned licence conditions shall take precedence for the free software.

The GNU Lesser General Public License (LGPL) is supplied with this product. You can also download the licence conditions from the Internet:

u The LGPL is available on the Internet at:

http://www.gnu.org/copyleft/lesser.html

u The source text, including copyright

notices for free software, is currently

available on the Internet at: http://www.siemens.com/developer/

c450ip

For more information and Internet links to the source text of the free software, see the Online Support pages on the Internet at:

www.siemens.com/gigasetcustomercare

Appendix

If it is not already supplied with the product, you can request the source text, including copyright notices, from Siemens. There is a charge to cover the cost of copying and postage. Please submit this request by Email or fax to the following address or fax number within 3 years of purchasing this product. Please state the exact device type plus the version number of the installed device software.

Small Parts Dispatch Com Bocholt

Email: kleinteileversand.com@siemens.com

Fax: 02871 / 91 30 29

Use of the free software contained in this product extending beyond the program sequence intended by Siemens is at the user's own risk – i.e. there shall be no claims for liability for defects against Siemens Home and Office Communication Devices GmbH & Co. KG. The GNU Lesser General Public License contains notes regarding the author's liability for defects or other proprietors of the free software.

You shall have no right to assert a claim against Siemens Home and Office Communication Devices GmbH & Co. KG based on liability for defects, if a defect in the product is or could be due to changes you have made to the programs or their configuration. Furthermore, you shall have no right to assert a claim against Siemens Home and Office Communication Devices GmbH & Co. KG based on liability for defects if the free software violates the copyright of third parties.

Siemens shall not provide technical support for the software, including the free software included within it, if it has been changed.

GNU LESSER GENERAL PUBLIC LICENSE

Version 2.1, February 1999 Copyright (C) 1991, 1999 Free Software Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA 02111-1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document, but changing it is not allowed. [This is the first released version of the Lesser GPL. It also counts as the successor of the GNU Library Public License, version 2, hence the version number 2.1.]

Preamble

The licenses for most software are designed to ta ke away you r freedom to share an d cha nge it. By contrast, the GNU General Public Licenses are intended to guarantee your freedom to share and change free software--to make sure the software is free for all its users.

This license, the Lesser General Public License, applies to some specially designated software packages--typically libraries--of the Free Software Foundation and other authors who decide to use it. You can use it too, but we suggest you first think carefully about whether this license or the ordinary General Public License is the better strategy to use in any particular case, based on the explanations below. When we speak of free software, we are referring to freedom of use, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for this service if you wish); that you receive source code or can get it if you want it; that you can change the software and use pieces of it in new free programs; and that you are informed that you can do these things.

To protect your rights, we need to make restrictions that forbid distributors to deny you these rights or to ask you to surrender these rights. These restrictions translate to certain responsibilities for you if you distribute copies of the library or if you modify it.

For example, if you distribute copies of the library, whether gratis or for a fee, you must give the recipients all the rights that we gave you. You must make sure that they, too, receive or can get the source code. If you link other code with the library, you must provide complete object files to the recipients, so that they can relink them with the library after making changes to the library and recompiling it. And you must show them these terms so they know their rights.

Appendix

We protect your rights with a two-step method: (1) we copyright the library, and (2) we offer you this license, which gives you legal permission to copy, distribute and/or modify the library.

To protect each distributor, we want to make it very clear that there is no warranty for the free library. Also, if the library is modified by someone else and passed on, the recipients should know that what they have is not the original version, so that the original author's reputation will not be affected by problems that might be introduced by others.

Finally, software patents pose a constant threat to the existence of any free program. We wish to make sure that a company cannot effectively restrict the users of a free program by obtaining a restrictive license from a patent holder. Therefore, we insist that any patent license obtained for a version of the library must be consistent with the full freedom of use specified in this license. Most GNU software, including some libraries, is covered by the ordinary GNU General Public License. This license, the GNU Lesser General Public License, applies to certain designated libraries, and is quite different from the ordinary General Public License. We use this license for certain libraries in order to permit linking those libraries into non-free programs.

When a program is linked with a library, whether statically or using a shared library, the combination of the two is legally speaking a combined work, a derivative of the original library. The ordinary General Public License therefore permits such linking only if the entire combination fits its criteria of freedom. The Lesser General Public License permits more lax criteria for linking other code with the library.

We call this license the "Lesser" General Public License because it does Less to protect the user's freedom than the ordinary General Public License. It also provides other free software developers Less of an advantage over competing non-free programs. These disadvantages are the reason we use the ordinary General Public License for many libraries. However, the Lesser license provides advantages in certain special circumstances.

For example, on rare occasions, there may be a special need to encourage the widest possible use of a certain library, so that it becomes a defacto standard. To achieve this, non-free programs must be allowed to use the library. A more frequent case is that a free library does the same job as widely used non-free libraries. In this case, there is little to gain by limiting the

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Although the Lesser General Public License is Less protective of the users' freedom, it does ensure that the user of a program that is linked with the Library has the freedom and the wherewithal to run that program using a modified version of the Library. The precise terms and conditions for copying, distribution and modification follow. Pay close attention to the difference between a "work based on the library" and a "work that uses the library". The former contains code derived from the library, whereas the latter must be combined with the library in order to run.

GNU LESSER GENERAL PUBLIC LICENSE

TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICATION

0. This License Agreement applies to any soft-

ware library or other program which contains a notice placed by the copyright holder or other authorized party saying it may be distributed under the terms of this Lesser General Public License (also called "this License"). Each licensee is addressed as "you".

A "library" means a collection of software functions and/or data prepared so as to be conveniently linked with application programs (which use some of those functions and data) to form executables. The "Library", below, refers to any such software library or work which has been distributed under these terms. A "work based on the Library" means either the Library or any derivative work under copyright law: that is to say, a work containing the Library or a portion of it, either verbatim or with modifications and/or translated straightforwardly into another language. (Hereinafter, translation is included without limitation in the term "modification".) "Source code" for a work means the preferred form of the work for making modifications to it. For a library, complete source code means all the source code for all modules it contains, plus any associated interface definition files, plus the scripts used to control compilation and installation of the library.

Appendix

Activities other than copying, distribution and modification are not covered by this License; they are outside its scope. The act of running a program using the Library is not restricted, and output from such a program is covered only if its contents constitute a work based on the Library (independent of the use of the Librar y in a tool for writing it). Whether that is true depends on what the Library does and what the program that uses the Library does.

1. You may copy and distribute verbatim copies of the Library's complete source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty; and distribute a copy of this License along with the Library.

You may charge a fee for the physical act of transferring a copy, and you may at your option offer warranty protection in exchange for a fee.

2. You may modify your copy or copies of the Library or any portion of it, thus forming a work based on the Library, and copy and distribute such modifications or work under the terms of Section 1 above, provided that you also meet all of these conditions:

a) The modified work must itself be a software library.

b) You must cause the files modified to carry prominent notices stating that you changed the files and the date of any change. c) You must cause the whole of the work to be licensed at no charge to all third parties under the terms of this License.

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3. You may opt to apply the terms of the ordinary GNU General Public License instead of this License to a given copy of the Library. To do this, you must alter all the notices that refer to this License, so that they refer to the ordinary GNU General Public License, version 2, instead of to this License. (If a newer version than version 2 of the ordinary GNU General Public License has appeared, then you can specify that version instead if you wish.) Do not make any other change in these notices.

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Appendix

5. A program that contains no derivative of any portion of the Library, but is designed to work with the Library by being compiled or linked with it, is called a "work that uses the Library". Such a work, in isolation, is not a derivative work of the Library, and therefore falls outside the scope of this License.

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Appendix

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Accessories

Gigaset Handsets

Upgrade your Gigaset to a cordless PABX:

Gigaset Handset C45

u Illuminated colour display (4096 colours) u Various different screensavers u Illuminated keypad u Handsfree mode u Polyphonic ringer melodies u Directory for around 100 entries u SMS (Precondition: CLIP must be enabled) u Alarm clock u Headset socket

www.siemens.com/gigaset

All accessories and batteries are available from your phone retailer.

Only use original accessories. This will avoid possible health risks and damage, and also ensure that all the relevant regulations are complied with.

Accessories

Glossary

ADSL

Asymmetric Digital Subscriber Line

Special form of DSL.

ALG

Application Layer Gateway

NAT control mechanism of a router. Many routers with integrated NAT use

ALG. ALG lets the data packets in a VoIP connection pass and adds the public IP address of the secure private network.

The router's ALG should be deactivated if the VoIP provider offers a STUN server or an outbound proxy.

See also: Firewall, NAT, Outbound proxy, STUN.

Authentication

Restriction of access to a network/service by use of a password to log in.

Automatic ringback

See Ringback when the number is busy.

Block dialling

Enter the complete phone number, and correct it if necessary. Then pick up the receiver or press the handsfree key to dial the phone number.

Broadband Internet access

See DSL.

Call forwarding

Automatic forwarding of a call to a different telephone number. There are three kinds of call forwarding:

– CFU, Call Forwarding Unconditional – CFB, Call Forwarding Busy – CFNR, Call Forwarding No Reply

Call waiting

VoIP provider feature. A beep during a call indicates that another caller is waiting. You can accept or reject the second call. You can activate/deactivate the feature.

Call Forwarding

See Call forwarding.

Client

Application that requests a service from a server.

Codec

Coder/decoder

Codec is a procedure that digitises and compresses analogue voice before it is sent via the Internet and decodes – i.e.translates into analogue voice – digital data when voice packets are received. There are different Codecs that vary, for instance, according to the level of compression.

Both parties involved in the telephone connection (caller/sender and recipient) must use the same Codec. This is negotiated between the sender and the recipient when establishing a connection.

The choice of Codec is a compromise between voice quality, transmission speed and the necessary bandwidth. A high level of compression, for example, means that the bandwidth required for each voice connection is low. However, it also means that the time needed to compress/decompress the data is greater, which increases execution time for data in the network and thus impairs voice quality. The time required increases the delay between the sender speaking and the recipient hearing what has been said.

Glossary

Consultation call

You are making a call. With a consultation call, you interrupt the conversation briefly to establish a connection to another participant. If you terminate the connection to this participant immediately, then this was an enquiry call. If you switch to and fro between the first and second participants, it is called Tog gli ng.

See Call waiting.

DHCP

Dynamic Host Configuration Protocol

Internet protocol that regulates the automatic assignment of IP addresses to Network subscribers. The protocol is made available in the network by a server. A DHCP server can e.g. be a router.

The phone contains a DHCP client. A router that contains a DHCP server can assign the IP addresses for the phone automatically from a defined address block. This dynamic assignment means that several Network subscribers can share one IP address, although they use it alternately and not simultaneously.

With some routers you can specify that the IP address for the phone is never changed.

Displayed name

VoIP provider feature. You can specify any name that is to be shown to the other party call instead of your phone number.

DMZ (Demilitarised Zone)

DMZ describes a part of a network that is outside the firewall.

A DMZ is set up, as it were, between a network you want to protect (e.g. a LAN) and a non-secure network (e.g. the Internet). A DMZ permits unrestr ic ted ac cess fr om th e I nter ne t to on ly one or a few network components, while the other network components remain secure behind the firewall.

DNS

Domain Name System

Hierarchical system that permits the assignment of IP addresses to Domain names that are easier to note. This assignment has to be managed by a local DNS server in each (W)LAN. The local DNS server determines the IP address, if necessary by enquiring of superordinate DNS servers and other local DNS servers in the Internet.

You can specify the IP address of the primary/secondary DNS server.

Index

Numerics

24 hours in advance (alarm clock) . . . 39

Access to Web configurator

from other networks Accessories Activating

advisory tones call acceptance handset handsfree talking keypad lock muting ringtone

SMS function Activating Annex B for G729 Activating/deactivating repeater

Activating/deactivating SMS

ADSL Advisory tones Alarm clock

key

setting

setting ringtone

snooze Alarm repeat ALG Alternative DNS server

Answering machine, see also

Application Layer Gateway (ALG) Area code, dial automatically Asymmetric Digital Subscriber Line Audio

advisory tones

battery warning tone

changing ringtone Authentication Authentication password (SIP) Authorisation Auto-answer Automatic area code

activating/deactivating Available codecs

. . . . . . . . . . . . . . . . . . . . 77

. . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . .1

. . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . . . 31

operation

function

. . . . . . . . . . . . . . . . . . 41

. . . . . . . . . . . . . . . . . . . 31

. . . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . . . . .1

. . . . . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . . . . . . 78

(Web configurator)

Network mailbox

. . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . 66

. . . . . . . . . . . . . . . . 17, 37

. . . . . . . . . . . . . . . . 55

. . . . . . . . . . 51

. . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . 38

. . . . . . . . 55

. . . . . . . . . . . . . . . 38

. . . . . . . . . . . 51

. . . . 78

. . . . . . . 56

. . . 78

. . . . . . . . . . . 39

. . . . . . . . . . . . . 38

. . . . . . 51

. . . . . . . . . . 56

Backlight . . . . . . . . . . . . . . . . . . . . . 37

Base station

changing system PIN connecting connecting with fixed network connecting with mains power

connecting with router Installation operating on PABX power consumption restoring to factory settings searching for service information setting setting default connection updating firmware

Battery

charging display fitting icon recommended batteries

warning tone Belt clip Block dialling Broadband Internet access Buttons (Web configurator)

. . . . . . . . . . . . . . . . . . . 8

. . . . . . . . . . . . . . . . . . . . 9

supply

. . . . . . . . . . . . . . . . . . . 7

. . . . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . 7, 10

. . . . . . . . . . . . . . . . . . . . 1, 7

. . . . . . . . . . . . . . . . . . . . . . . 6

. . . . . . . . . . . . . . . . . . . . . 7, 10

. . . . . . . . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . 40

. . . . . 9

. . . . . . . . . . . 9

. . . . . . . . . . . . . 44

. . . . . . . . . . . . 68

. . . . . . 40

. . 65

. . . . . . . 41

. . . . . . . . . . . . . 41

. . . . . . . . . 68

. . . . . . . . . . . . . . . . . 39

. . . . . . . . . 78

. . . . . . . . 49

Call

answering

disconnecting (toggling)

ending

external

internal

transferring (connect) Call acceptance Call duration Call forwarding Call waiting

accepting/rejecting

activating/deactivating

internal call Caller list Calling

entering IP address

external

selecting connection type Calling Line Identification.

. . . . . . . . . . . . . . . . . . . 17

. . . . . . . . 23

. . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . 35

. . . . . . . . . . 36

. . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . . 27

. . . . . . . . . . . . . . 22, 78

. . . . . . . . . . . . . . . . 78, 79

. . . . . . . . . . . . 23

. . . . . . . . . . 22

. . . . . . . . . . . . . . . . . . 36

. . . . . . . . . . . . . . . . . . . . . 26

. . . . . . . . . . . . 17

. . . . . . . . . . . . . . . . . . . . . 17

. . . . . . . . 17

. . . . . . . . . 18

Index

Cancelling (operation) . . . . . . . . . . . . 21

Care of the telephone

. . . . . . . . . . . . . . . . . . . . . . . . . . . 78

CF CF (Call Forwarding) Changing PIN Changing system PIN Changing the dialling mode Characters

deleting Charge status display Charging status (battery) Checking EEPROM version

(Web configurator)

Checking firmware version

(Web configurator) CLI, CLIP Client Codec

selecting (Web configurator) Colour scheme Conference call Conferring (internal) Configuring via your PC Confirmation tone Connecting

with Web configurator Connecting PC with Web

configurator Connecting the charging cradle Connection socket for headset Contrast Control key Correcting incorrect input Customer service

. . . . . . . . . . . . . . . . . . . . . . . . . . 79

. . . . . . . . . . . . . . . . . . . 40

. . . . . . . . . . . . . . . . . . . . . 21

. . . . . . . . . . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . . . . . . . 78

. . . . . . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . . 1, 20

. . . . . . . . . . . . 60

. . . . . . . . . . 22, 78

. . . . . . . . . . . . . 40

. . . . . . . . 44

. . . . . . . . . . . 7, 10

. . . . . . . . . 1, 7

. . . . . . . . . . . 59

. . . . . . 54

. . . . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . . 23

. . . . . . . . . . . . . 36

. . . . . . . . . . . 46

. . . . . . . . . . . . . . . 39

. . . . . . . . . . 46

. . . . . . . . . . . . . . . . 46

. . . . . . 6

. . . . 1, 13

. . . . . . . . . . 21

. . . . . . . . . . . . . . . . 66

Data packets, fragmentation. . . . . . . .80

Data server

for download specifying for firmware update

Deactivate

call acceptance

Deactivating

advisory tones handset handsfree talking keypad lock microphone muting ringtone

. . . . . . . . . . . . . . . . . 57

. . . . 57

. . . . . . . . . . . . . . . . 37

. . . . . . . . . . . . . . . . 39

. . . . . . . . . . . . . . . . . . . . . .1

. . . . . . . . . . . . . . 18

. . . . . . . . . . . . . . . . . . 19

. . . . . . . . . . . . . . . 38

SMS function. . . . . . . . . . . . . . . . . 31

Default connection

selecting setting

Default gateway (Web

Demilitarised Zone De-registering

handset

with Web configurator DHCP Dialling

Siemens C450 IP User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

The handset at a glance

Base station at a glance

Contents

Safety precautions

First steps

Pack contents

Setting up the handset for use

Inserting the batteries

Connecting the charging cradle

Initial charging and discharging of batteries

Registering the handset to the base station

Installing the base station

Connecting the base station

Making settings for VoIP telephony

Starting the connection wizard

Entering VoIP user data

Belt clip and headset

Attaching the belt clip

Connection socket for headset

Menu trees

Phone menu

Web configurator menu

Making calls with VoIP and the fixed network

Making an external call

Ending a call

Accepting a call

Calling Line Identification

Handsfree talking

Call display

Activating/deactivating handsfree mode

Operating the handset

Muting the handset

Dialling the emergency number

Switching the handset on/off

Activating/deactivating the keypad lock

Control key

Display keys

Returning to idle status

Menu guidance

Main menu (first menu level)

Submenus

Correcting incorrect entries

Network services

Making settings for all calls

Setting up call diversion

Functions during a call

Using the directory and lists

Directory

Saving a number in the directory

Selecting a directory entry

Dialling with the directory

Sending the directory to another handset

Copying a displayed number to the directory

Using quick dial keys

Copying a number from the directory

Last number redial list

Dialling from the last number redial list

Managing entries in the last number redial list

Opening lists with the message key

Calls list

Opening the calls list

List entry

Selecting from the calls list

Displaying the call duration

Managing entries in the calls list

SMS (text messages)

Registering for SMS using the registration wizard

Writing/sending an SMS

SMS status report

Draft message list

Receiving an SMS

Incoming message list

Replying to or forwarding SMS messages

Adding a number to the directory

Setting SMS centre

Entering/changing SMS centres