Sharp XE-A147, XE-A137 User Manual

SHARP ELECTRONICS (Europe) GmbH

Postbox 105504

20038 Hamburg, Germany

ELECTRONIC CASH REGISTER

MODEL

XE-A137
XE-A147

BASIC USER MANUAL

Printed in China

CAUTION:

The cash register should be securely fitted to the supporting platform to avoid instability when the drawer
is open.

CAUTION:

The socket-outlet shall be installed near the equipment and shall be easily accessible.

VORSICHT:

Die Netzsteckdose muß nahe dem Gerät angebracht und leicht zugänglich sein.

ATTENTION:

La prise de courant murale devra être installée à proximité de l’équipement et devra être facilement
accessible.

AVISO:

El tomacorriente debe estar instalado cerca del equipo y debe quedar bien accesible.

VARNING:

Det matande vägguttaget skall placeras nära apparaten och vara lätt åtkomligt.

LET OP:

Het stopcontact dient in de buurt van de kassa en gemakkelijk toegangbaar te zijn.

CAUTION:

For a complete electrical disconnection pull out the AC adapter.

VORSICHT:

Zur vollständigen elektrischen Trennung vom Netz den AC Adapter.

ATTENTION:

Pour obtenir une mise hors-circuit totale, débranchez l’adaptateur secteur.

AVISO:

Para una desconexión eléctrica completa, desenchufar el adaptador de CA.

VARNING:

För att helt koppla från strömmen, dra ut nätadaptern.

LET OP:

Maak de netspanningsadapter los om de stroomtoevoer volledig uit te schakelen.

INTRODUCTION

Thank you very much for your purchase of the SHARP Electronic Cash Register, Model XE-A137/XE-A147.
Please read this manual carefully before operating your machine in order to gain full understanding of functions
and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
For a free download of the “FULL DETAILED INSTRUCTION MANUAL”, please go to the following related URL:

- The United Kingdom and Republic of Ireland: www.sharp-pos.co.uk

- Netherlands and Belgium and Luxemburg: www.sharp.nl

- Sweden: www.sharp.se

CAUTION!

Never install the batteries into the cash register before initializing it. Before you start operating the cash

register, you must first initialize it, then install three new alkaline batteries LR6 (“AA” size) on the register.
Otherwise, distorted memory contents and malfunction of the cash register will occur. For this procedure, please
refer to pages 6 to 7.

IMPORTANT

• Be very careful when removing and replacing the printer cover, as the cutter mounted on it is very
sharp.

• Install the cash register in a location not subject to direct sunlight, unusual temperature changes, high
humidity, splashing water or dust and sand.

Installation in such locations could cause damage to the cabinet, the electronic components and other precision

components.

• Never operate the register with wet hands.

The water could seep into the interior of the register and cause component failure.

• When cleaning your register, use a dry, soft cloth. Never use solvents, such as benzine and/or thinner.

The use of such chemicals will lead to discoloration or deterioration of the cabinet.

• The register plugs into any standard wall outlet (official (nominal) voltage).

Other electrical devices on the same electrical circuit could cause the register to malfunction.

• For protection against data loss, please install three alkaline batteries LR6 (“AA” size) after initializing
the cash register. When handling the batteries, please observe the following:

Incorrectly using batteries can cause them to burst or leak, possibly damaging the interior of the cash register.

• RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

• Be sure that the positive (+) and negative (–) poles of each battery are facing in the proper direction
for installation.

• Never mix batteries of different types.

• Never mix old batteries and new ones.

• Never leave dead batteries in the battery compartment.

• Remove the batteries if you do not plan to use the cash register for long periods.

• Should a battery leak, clean out the battery compartment immediately, taking care to avoid letting
the battery fluid come into direct contact with your skin.

• For battery disposal, follow the corresponding law in your country.

• For complete electrical disconnection, disconnect the AC adapter.

• Be sure to use the attached AC adapter. Otherwise, an electric shock or fire may be caused.

1

CONTENTS

INTRODUCTION ........................................................................................................................................... 1

IMPORTANT .................................................................................................................................................. 1

CONTENTS ................................................................................................................................................... 2

PARTS AND THEIR FUNCTIONS ................................................................................................................ 3

1 External View ........................................................................................................................................ 3

2 Printer ................................................................................................................................................... 3

3 Mode Switch and Mode key .................................................................................................................. 4

4 Keyboard .............................................................................................................................................. 4

5 Display .................................................................................................................................................. 5

6 Drawer Lock Key .................................................................................................................................. 5

PREPARING THE CASH REGISTER ........................................................................................................... 6

1 Initializing the Cash Register ................................................................................................................ 6

2 Installing Batteries ................................................................................................................................ 7

3 Installing a Paper Roll ........................................................................................................................... 8

HELP FUNCTION .......................................................................................................................................... 9

BASIC FUNCTION PROGRAMMING ......................................................................................................... 10

1 Abbreviations and Terminology ...........................................................................................................10

2 Prior to Programming .......................................................................................................................... 10

3 Language Selection ............................................................................................................................ 12

4 Date and Time Programming ..............................................................................................................12

5 Tax Programming ................................................................................................................................13

6 Department Programming .................................................................................................................. 14

7 PLU (Price Look-Up) and Subdepartment Programming ................................................................... 17

8 Text Programming ...............................................................................................................................19

BASIC SALES ENTRY (Example) ............................................................................................................. 21

1 Basic Sales Entry ................................................................................................................................21

2 PLU Sales Entry ................................................................................................................................. 22

CORRECTION ............................................................................................................................................. 23

1 Cancellation of the Numeric Entry ...................................................................................................... 23

2 Correction of the Last Entry (direct void) ............................................................................................ 23

3 Correction of the Next-to-last or Earlier Entry (indirect void) ..............................................................24

4 Subtotal Void ....................................................................................................................................... 24

5 Correction after Finalizing a Transaction

FULL SALES REPORT (X or Z REPORT) ................................................................................................. 26

MAIN FUNCTIONAL OVERVIEW ............................................................................................................... 28

OPERATOR MAINTENANCE .....................................................................................................................29

1 In Case of Power Failure .................................................................................................................... 29

2 In Case of Printer Error ....................................................................................................................... 29

3 Cautions in Handling the Printer and Recording Paper ...................................................................... 29

4 Replacing the Batteries ....................................................................................................................... 30

5 Replacing the Paper Roll .................................................................................................................... 31

6 Removing a Paper Jam ...................................................................................................................... 32

7 Cleaning the Printer (Printer Head / Sensor / Roller) .......................................................................... 32

8 Removing the Drawer ......................................................................................................................... 33

9 Opening the Drawer by Hand ............................................................................................................. 33

BEFORE CALLING FOR SERVICE ............................................................................................................34

SPECIFICATIONS ....................................................................................................................................... 35

(Void mode) ...................................................................................25

2

PARTS AND THEIR FUNCTIONS

1 External View

Option battery shutter
(for the XE-A1BT)
(Only for the XE-A147)

Mode switch

Display

Printer cover

Receipt window

Keyboard

Drawer

Cheque slot

Drawer lock

2 Printer

Plug the AC adapter connector into the AC
adapter jack, then plug the AC adapter into
the wall outlet.

AC adapter

AC adapter connector

AC adapter jack

RS-232 connector

(Only for the XE-A147)

SD card slot
(Important: For SD type card
SDHC 4GB to 32GB)

Reset switch (Only for the XE-A147)

Roller

Print roller arm

Sensor

The printer is a receipt (one station) type thermal printer, and therefore it does
not require any type of ink ribbon or cartridge. The average life of the printer is
approximately 5 million lines.
When removing the printer cover, lift up its rear.
When installing the printer cover, hook it on the pawls on the cabinet and shut it.

Caution: The paper cutter is mounted on the printer cover. Be careful not

to cut yourself.

Printer head

NOTE

Do not attempt to remove the paper with the print roller arm in the hold
position. This may result in damage to the printer and printer head.

3

3 Mode Switch and Mode key

Insert the mode key (the same key as drawer lock key) into the mode switch and move the key to get an
appropriate mode.

: Turns the display off. No operations are possible.

REG: Permits transaction entry.

: Permits correction after finalizing a transaction.

X/Flash: Permits printing of sales reports and displaying the flash reports.

Mode key

4 Keyboard

■Keyboard layout

Z/PGM: Permits printing and resetting of sales reports and programming.

N

■Key names

F

@

l
0 :

1

H

4

Paper feed key

Multiplication/
receipt switch key

Clear key

Numeric keys

9

Shift key

p

! $

c

V

s

C

PLU/Subdepartment
key

Department keys

Credit key

Foreign currency
exchange key

Non-add code/Time
display/Subtotal key

Cheque key

A

v

E

%

t

R

Total/Amount tender/
No sale key

Void key

Escape/Help key

Percent key

Paid-out/Value added
tax key

Receipt print/Received­on-account key

5 Display

■Operator display

Your cash register is equipped with a front LED (Light-Emitting Diode) display that affords easy visibility of 9
digits for the operator during transaction.

PLU/Subdepartment code

Department code Repeat

N

Receipt off (“.”)

Amount: Appears in the far-right eight (max.) positions. When the amount is negative, the minus symbol “-”

Number of repeats for repetitive registrations:

The number of repeats is displayed, starting at “2” and incremental with each repeat. When you

Receipt function status:

The indicator “.” appears in the receipt off position when the receipt function is in the OFF status.
Time: Appears in the first to fifth positions (using 24-hour format) in the REG or

appears before the amount.

have registered ten times, the display will show “0”. (2 → 3 ..... 9 → 0 → 1 → 2 ... )

key to display the time.

s

Shift for the character entry (“_”)

DC for the character entry (“_”)

mode. Press the

■Machine state symbols

: Appears during programming.

: Appears with an error code when an error is detected. For the details of error codes, please refer to

“Error code table”.

:

Appears when the subtotal is displayed or when the amount tendered is smaller than the sales amount.

: Appears when the V key is pressed to calculate a subtotal in foreign currency.

: Appears when a transaction is finalized by pressing the
: Appears when the change due amount is displayed.

: Appears in the far-left three positions at the timing of key entry when the electronic journal (EJ) memory

is full. (Depending on programming.)

: Appears when the voltage of the installed batteries is under the required level. You must replace with

new ones within two days. Refer to page 30 for details.

: Appears when the batteries are not installed, or the installed batteries are dead. You must replace with

new ones immediately. Refer to page 30 for details.

: May appear right below the seventh and eighth places at the timing of finalization of a transaction when

the electronic journal (EJ) memory is nearly full.

: Appears when programmed date (and time) for EURO modification operation has come.

: Appears when the paper is not set or out.

A, C

or c key.

6 Drawer Lock Key

This key (the same key as mode key) locks and unlocks
the drawer. To lock it, turn 90 degrees counterclockwise.
To unlock it, turn 90 degrees clockwise.

5

PREPARING THE CASH REGISTER

Unpack the cash register and make sure all accessories are included. For details of accessories, please refer to
“SPECIFICATIONS” section.

For installing the cash register, find a stable surface near an AC outlet where the cash register will not subject to
water sources or direct sunlight.

For preparing the cash register, please follow the three steps shown below; “1 Initializing the Cash Register” on
this page, “2 Installing Batteries” on page 7, and “3 Installing a Paper Roll” on page 8.

1 Initializing the Cash Register

In order to operate the cash register properly, you must initialize it before operating for the first time. Follow this
procedure.

1. Insert the mode/drawer lock key into the mode switch and turn it to the REG position.

2. Insert the AC adapter into the AC outlet.

IMPORTANT: This operation must be performed without batteries installed.

3. The cash register has now been initialized. The register display will show “0.00”

with “

NOTE

”.

If this does not happen when inserting the AC adapter, then the initialization has not been done

successful. (This will occur when the voltage is high because you operated the cash register before
starting initialization.) Wait at least one minute after pulling out the AC adapter and reinsert the AC
adapter into the AC outlet only after this waiting time has passed.

6

2 Installing Batteries

Three new alkaline batteries LR6 (“AA”size) must be installed in the cash register to prevent the data and user­programmed settings from being erased from the memory, when the AC adapter plug is accidentally
disconnected or in case of power failure. Once installed, the batteries will last approximately one year before
needing replacement. At this time, the “
and must be replaced within two days. If the no battery symbol “

at once. Install three new alkaline batteries LR6 (“AA”size) according to the procedure shown below
with the AC adapter plug connected and set the mode switch to the REG position:

1. Push the printer cover forward and detach it.

Be careful with the paper cutter, so as not to cut yourself.

2. Open the battery compartment cover next to the paper roll cradle.

3. Install three new alkaline batteries LR6 (“AA”size) as per the diagram.

When the batteries are properly installed “ ” on the display will
disappear.

4. Close the battery compartment cover.

” symbol will appear on the display to indicate the batteries are low

” appears, you must install the batteries

• Be sure to observe precautions shown on page 1 when handling

NOTE

•

Caution: “ ” or “ ” can be displayed only when the cash register is being turned on. Please be

batteries.

If you press a key by mistake, an error symbol “ ”
may be displayed. Press the
installing paper rolls.

advised that when the cash register is being turned off for a long time, the data in memory
might be cleared without the warning symbols: “

key to clear the symbol after

l

” or “ ”.

7

3 Installing a Paper Roll

The register can print receipts. For the printer, you must install the paper roll provided with the register.

Install the paper roll in the printer. Be careful then to set the roll and cut the paper end correctly.

NOTE

(How to set the paper roll) (How to cut the paper end)

To the printer

Incorrect

To the printer

Correct

Correct Incorrect

1. Remove the printer cover.

2. Lift up the print roller arm.

3. Set the paper correctly in the paper roll cradle as per the diagram.

Before placing a new paper roll in the paper roll cradle, cut off

NOTE

the pasted (taped) part of the paper and confirm that the cut end
of the paper is straight.

4. Feed the end of the paper along with the paper positioning guides as

per the diagram.

5. While holding down the paper, slowly close the print roller arm, and

push down the arm until you hear a click locking the arm.

If the print roller arm is not securely locked, printing is not done

NOTE

right. If this problem occurs, open the arm, and close the arm
as instructed above.

Print roller arm

6. Cut off the excess paper and replace the printer cover.

7. Press the

printer cover and clean paper appears.

NOTE

key to make sure the paper end comes out of the

F

If the paper end does not come out, open the printer cover,

and pass the paper end between the paper cutter and the
paper guide of the printer cover, and replace the printer
cover.

8

Paper positioning guides

HELP FUNCTION

The help function allows you to print guidance messages for basic programming procedures of the cash register.
This function is available in any mode switch position other than “
refer to “BASIC FUNCTION PROGRAMMING” on pages 10 to 20.

■Printing the help menu

Press the
you can print the guidance messages.

key to print the help menu. This menu provides a list of the programming procedures for which

E

”. For more details on each programming,

Key operation

E

Print

■Printing guidance messages

By reference to the help menu above, press the corresponding numeric key and then the
guidance message for each programming procedure.

Key operation

4

E

Print

E

key to print the

Sample print of TIME SETTING

The

NOTE

the key as the help function.

key works as the error escape function during a transaction. Finalize the transaction to use

E

9

BASIC FUNCTION PROGRAMMING

Before starting sales entries, you must first program necessary items so the cash register suits your sales
needs. In this manual, there are three sections, BASIC FUNCTION PROGRAMMING (pages 10-20) where
required items must be programmed, “AUXILIARY FUNCTION PROGRAMMING” for using all available
keyboard keys and “ADVANCED FUNCTION PROGRAMMING” are described in the separate “FULL DETAILED
INSTRUCTION MANUAL”. Find the required functions and program them accordingly.

1 Abbreviations and Terminology

Dept.: Department; a category for merchandise classifications. Every sales item should belong to a

department.

PLU: Price Look Up; a category for merchandise classifications. PLUs are used to call up preset prices by a

code entry.
VAT: Value Added Tax
X report: Report to read sales data
Z report: Report to read and reset sales data
Receipt ON/OFF function: To print or not to print receipts in the REG mode.

2 Prior to Programming

■Procedure for programming

1. Check to see whether a paper roll is present in the machine. If there is not enough paper on a roll, replace it

with a new one (refer to “Replacing the Paper Roll” in “OPERATOR MAINTENANCE” chapter for the
replacement).

2. Put the mode key in the mode switch and turn it to the Z/PGM position.

3. Program necessary items into the cash register.

Every time you program an item, the cash register will print the setting. Please refer to print samples in each
section.

4. If necessary, issue programming reports for your reference.

• On the key operation example shown in the programming details, numbers such as “221012” indicates

NOTE

• Asterisks in the tables shown in the programming details indicate default settings.

the parameter which must be entered using the corresponding numeric keys.

■Description of special keys

to 9 Used for numerical number entry.

0, 1

Used for character code entry.

:

Used for cancel entry.

l

Used for data decision entry.

s

Used for programming termination entry.

A

10

■Guidance for text programming

The register allows you to program texts for department item names, PLU/subdepartment item names, logo
messages, foreign and domestic currency symbols, and function texts.
There are two ways for programming text; using character keys on the keyboard or entering character codes
with numeric keys on the keyboard.

For details of entering character codes with numeric keys, please refer to “PRIOR TO PROGRAMMING”

NOTE

section in “FULL DETAILED INSTRUCTION MANUAL”.

Character entry sequence

Capital letter selection

Assigned number (0 to 9) Character entry

W H

Double-size character Small letter selection

Assigned number and character table

0 0 0 Ä ä Ć ć Ò ò

1 v 1 1 Ö ö È è Ó ó

2 M m w 2 2 Ü ü É é Ô ô

3 d N n x 3 3 À à Ê ê Õ õ

4 e O o y 4 4 Á á Ë ë Š š

5 f P p

6 g Q q 6 6 Ã ã Í í Ù ù

7 h R r 7 7 Å å Î î Ú ú

8 i S s 8 8 ý þ Ñ ñ Û û

9 9 9 Ç

Used for the small letter entry.

H

Used for a space entry.

S

Used to delete the last character or figure.

B

Used for the double-size character entry.

W

, , , , , , Used for character entry.

[ Example ] For entry character “MnH”

HHH HHHH

ABa

Cc

D

E

F

G

H

I

JjTt

KLk

b

2 3 H 7

MnH

UVu

l

W

X

Y

Zz 5 5 Â â Ì ì ġ Ģ

%%

++

--

!! ç ĕ Ė ä å

11

3 Language Selection

To s e t " 0 "

*Language (0 - 4)

Print

@
A

88

s@ A

*Language: 0: English 1: German 2: French 3: Spanish 4: Swedish
By default, English is set.

Key operation example

Caution: When you change the language, the texts such as logo messages and function texts, which you

programmed, will be reset to the default settings. The language selection must be made before
programming logo messages and function texts.

s

88

0

4 Date and Time Programming

■Date

For setting the date, enter the date in 6 digits using the day-month-year (DD/MM/YY) format, then press the

key.

s

Date(DD/MM/YY)

Key operation example

(22 October, 2012)

221012

s

Print

Date

s

■Time

For setting the time, enter the time in 4 digits using the 24-hour format. For example, when the time is set to
2:30 AM, enter 230; and when it is set to 2:30 PM, enter 1430.

12

Time(max. 4 digits in 24-hour format)

Key operation example

1430

s

s

Print

Time

5 Tax Programming

If you program the VAT/tax, the cash register can calculate the sales tax. In the VAT system, the tax is included
in the price you enter in the register, and the tax amount is calculated when tendered according to the VAT rate
programmed. In the tax system, the tax is calculated when tendered according to the tax rate programmed, and
added to the price. The cash register can provide totally 6 kinds of VAT/tax systems (automatic VAT1-4,
automatic tax 1-4, manual VAT 1-4, manual VAT 1, manual tax 1-4, and automatic VAT1 and automatic tax 2-4
systems) and 4 kinds of rates. By default, the cash register is pre-programmed as automatic VAT1-4 system.

When you program tax rate(s) and taxable status for each department (by default, VAT1/tax1 is set to taxable.),
tax will be automatically added to sales of items assigned to the department according to the programmed tax
status for the department and the corresponding tax rate(s).

For details of the tax systems, refer to “Computation of VAT (Value Added Tax)/tax” section in “FULL DETAILED
INSTRUCTION MANUAL”. To change the tax system, please refer to “Other programming” of “Various Function
Selection Programming 1” section in “FULL DETAILED INSTRUCTION MANUAL” (Job code 69).

■Tax rate programming

The percent rate specified here is used for tax calculation on taxable subtotals.

To program other kind of tax

To program “0.0000”

9

*Tax rate: YYYYYYY

Tax rate=0.0000 to 100.0000

Tax number

(1 to 4)

*Tax rate

To delete a tax rate

v

Ass@@

N

Key operation example

s

9

@

2

@

0070000

s
A

Print

13

6 Department Programming

Merchandise can be classified into a maximum of 8 departments. Items sold using the department keys can later
be printed on a report shown as the quantities sold and sales amounts classified by department. The data is
useful for making purchasing decisions and other store operations.

■Department status

To se t a ll ze ro s

ABC

To program another department

Item: Selection: Entry:

A SICS / Normal SICS 1
Normal* 0
B Sign Negative department 1
Positive department* 0
C Type of unit price entry Open and preset 3
Preset only 2
Open only* 1
Inhibit department key 0
* Default settings

SICS (Single Item Cash Sale)

• If an entry of a department programmed for SICS is made first, the sale will be finalized as a cash sale as

soon as the department key is pressed. If the entry is made after entering a department not programmed for
SICS, it does not finalize and result in a normal sale.

Key operation example

For dept. 5 through 8

@

113

@

"

A

H

Dept. key

A

Print

Type of unit price entry

SICS / Normal

Sign

14

■Preset unit price

To program zero

Unit price (max. 8 digits)

To program another department

Key operation example

1000

!

A

If a department is not programmed to allow the entry of preset unit prices in functional programming, the

NOTE

department is automatically changed to allow the entry of preset unit prices by this programming entry.

For dept. 5 through 8

H

Print

Dept. key

A

Unit price

■VAT/tax status

To program zero

20

*VAT/tax status Selection: Entry:

Key operation example

s

20

*VAT/tax status

(1 to 4)

To program another department

VAT/tax 1* 1 e.g. for this number a VAT/tax rate of 7% is assigned
VAT/tax 2 2
VAT/tax 3 3
VAT/tax 4 4
Non VAT/tax 0

@

2

!

A

For dept. 5 through 8

H

Dept. key

Print

VAT/tax status (VAT/tax 2)

As@

15

■Department text (item label)

N

Key operation example

s

For dept. 5 through 8

H

101 Character entry

To program another department

@

101

Dept. key

To keep current setting

(max. 12 characters)

Print

Ass@

!

FRUIT

s
A

(Programming FRUIT for dept.1)

For details of the text entry (“FRUIT”), please refer to the “Guidance for text programming” on page 11.
(F:5

, R:7 , U:0 , I:8 , T:9 )

Text
programmed for
dept. 1

16

7 PLU (Price Look-Up) and Subdepartment Programming

The PLU function allows speedy key entries whereby a price is automatically called up when a code is entered.
The subdepartment is a kind of “open PLU”, which requires you to enter a price after the PLU code is entered.
PLU/subdepartment setting for 1 through 200 codes are available.

■Unit price and associated department assignment

To delete the PLU code

v

To program zero

PLU code Unit price

p

(max. 8 digits)

To program or delete the following PLU code

To program or delete another PLU code

For dept. 5 through 8

H

Associated

Dept. key

A

Key operation example

1

125

A

p
!

PLU code

Print

Unit price
Associated dept.

■PLU/subdepartment selection

To program "0"

To program another PLU code

*A: 0 for subdepartment or 1 for PLU

Key operation example

0

s

1

p

*A (0 or 1)PLU code

To program the following PLU code

Print

Asp

PLU/subdept.

A

NOTE

When you program the last PLU code, the programming sequence will be complete with a press of the

key.

s

17

■PLU text (item label)

102 PLU code Character entry

To keep current setting

(max. 12 characters)

To program following PLU code

To program another PLU code

Asp@s

Key operation example

s

102

MELON

@

1

p
s
A

(Programming MELON to PLU1)

For details of the text entry (“MELON”), please refer to the “Guidance for text programming” on page 11.
(M:2

, E:4 , L:1 , O:4 , N:3 )

Print

Text
programmed
for PLU code 1

18

8 Text Programming

Please refer to “Guidance for text programming” section as for how to entering characters.

■Logo messages

(6 lines and 30 characters for each line)

The register can print programmed messages on every receipt. On the standard model, a header 3-line and
footer 3-line logo message is printed on the receipt. If you want to print in other logo message format, please
change the format. For the programming details, refer to “Logo message print format” in “FULL DETAILED
INSTRUCTION MANUAL”.

To keep current setting

104 Character entry*Line no.

(max. 30 characters) (1 - 6)

To program another line

Ass@ @

*Line no.; “Header 3-line message” type : 1 to 3
“Header 6-line message” type : 1 to 6
“Header 3-line and footer 3-line message” type: 1 to 6 (1 to 3 as header, 4 to 6 as footer)

Logo message print format (3 types)

Header 1st line

Header 2nd line

Header 3rd line

Header 3-line
message

A header 3-line and footer 3-line logo message is preprogrammed when shipped. Please start entering

NOTE

Header 1st line

Header 2nd line

Header 3rd line

Header 4th line

Header 5th line

Header 6th line

Header 6-line

message

Header 1st line

Header 2nd line

Header 3rd line

Footer 4th line

Footer 5th line

Footer 6th line

Header 3-line
message and
footer 3-line
message
(Default setting)

from the first line when you first program a logo message.

19

To print the logo message “THANK YOU” using double sized characters and centering on the third line.

Key operation example

W

s

S W S W

W

T W H W A W N W K

W S W

Y W O W U

104

@

3

@

S

Print

s
A

For details of the text entry, please refer to the “Guidance for text programming” on page 11.

, H:7 , A:0 , N:3 , K:0 , Y:4 , O:4 , U:0 )

(T:9

20

BASIC SALES ENTRY (Example)

1 Basic Sales Entry

Listed below is a basic sales entry example when selling items by cash. For operation details, please refer to
“Additional Information for BASIC SALES ENTRY” in “FULL DETAILED INSTRUCTION MANUAL”.

Mode switch setting

1. Turn the mode switch to the REG position.

Item entries

2. Enter the price for the appropriate department. For example if the price 15.00 EURO, enter “1500” by

numeric keys and then press the appropriate department key.
For department 5 to department 8, press the

3. Repeat step 2 for all department items.

Displaying subtotals

4. Press the

Finalizing the transaction

key to display the amount due.

s

5. Enter the amount received from the customer. (You can omit this step if the amount tendered is the same as

the subtotal.)

6.

Press the

key, and the change due is displayed and the drawer is opened.

A

7. Tear off the receipt and give it to the customer with his or her change.

8. Close the drawer.

Key operation example Operator display

Item
entries

Displaying
subtotal

Amount
tendered

Finalizing
the transaction

(In this example, tax system is set to automatic
VAT 1-4 and the tax1 rate is set to 7%.)

1500

2300

4000

!

"

s

A

key first before pressing the department key.

H

Receipt print

Logo message (Header)

Date/Time

Register number/
Consecutive number

Price
Items

Total quantity

Total amount

Cash tendering/amount
received

Change

Logo message (Footer)

21

2 PLU Sales Entry

Enter a PLU code using numeric keys and press the p key.

Key operation example

141 p 3620

1

p

71

p
p

Operator display

A

Receipt print

22

CORRECTION

1 Cancellation of the Numeric Entry

If you make an incorrect numeric entry, you can clear the entry by pressing the l key only before pressing a
department key, PLU/subdepartment key or the

2 Correction of the Last Entry (direct void)

If you make an incorrect entry relating to a department, PLU/subdepartment or percentage (%), you can void
this entry by pressing the

Key operation example

key immediately after the incorrect entry.

v

1250 H

"
v

2

p
v

600 H

$
%
v

1

p

A

key.

%

Operator display

Receipt print

23

3 Correction of the Next-to-last or Earlier Entry (indirect void)

You can void any incorrect department entry, PLU/subdepartment entry or item refund entry made during a
transaction if you find it before finalizing the transaction (e.g. pressing the
to department, PLU/subdepartment and refund entries only.
Press the

Correction
of a
department
entry

Correction
of a PLU
entry

key just before you press a department key or p key.

v

Key operation example

1310

H "

1755 H

10

12

825 H

1310

v H "

12 v

#
p
p
#

p

Operator display

A

key). This function is applicable

A

Receipt print

4 Subtotal Void

You can void an entire transaction. Once subtotal void is executed, the transaction is aborted and the register
issues a receipt.

Key operation example

Subtotal void

24

1310

1755 H

10

35

s

s

Operator display

"
"
"
p
p

v

Receipt print

5 Correction after Finalizing a Transaction

When you need to void incorrect entries that are found after finalizing a transaction or cannot be corrected by
direct, indirect void or subtotal void, the following steps should be taken:

(Void mode)

1. Turn the mode switch to the position using the mode key, to enter into the void

mode.

2. Repeat the entries that are recorded on an incorrect receipt. (All data on the

incorrect receipt is removed from register memory; the voided amounts are added
to the void mode transaction totalizer.)

Incorrect receipt

Cancellation receipt

25

FULL SALES REPORT (X or Z REPORT)

• Use the reading function (X) when you need to take a reading of sales information entered since the last reset.

You can take this reading any number of times. It does not affect the register’s memory.
Use the resetting function (Z) when you need to clear the register’s memory. Resetting prints all sales information

•

and clears the entire memory except for the GT1 through GT3, reset count, and consecutive number.

X1 and Z1 reports: Daily sales reports
X2 and Z2 reports: Periodic (monthly) consolidation reports
When you take an X1 or X2 report, turn the mode switch to the X/Flash position, and use the corresponding key
sequence.
When you take an Z1 or Z2 report, turn the mode switch to the Z/PGM position, and use the corresponding key
sequence.

■Daily full sales report (X1 or Z1 report)

Put the mode key in the mode switch and turn it to the X/Flash or the Z/PGM position.

*2

Key operation

A

Sample report

(For Z1 report: in the Z/PGM position)

Mode title*1

Reset counter
Net grand total (GT2-GT3)
Grand total of plus
registration

Grand total of minus
registration

Dept. code

Sales q’ty
Sales amount

“+” dept. counter
and total

“-” dept. counter
and total

Subtotal percent
counter and total

Net sales total

(To be continued on the next page)

*1: When you take X1 report, “X1” is printed.
*2: Printed in the Z1 report only.

Taxable 1 total
VAT 1 total

Tax total
Net total without tax

Item percent
counter and total

Item void counter
and total
Void-mode transaction
counter and total

Subtotal void counter
and total

No-sales counter
Customer counter
Paid total
Paid total average per

customer
Starting cash memory (+)
Starting cash memory (-)
Starting cash memory total

Received on account
counter and total

Paid out counter and total

26

Cash counter and total

Cheque sales counter
and total
Credit sale and tendering
counter and total

Exchange counter and total

Domestic currency

Cash in drawer
Cheque in drawer
Cash + cheque in drawer
Change total for cheque
tendering

■Periodic consolidation (X2 or Z2 report)

Put the mode key in the mode switch and turn it to the X/Flash or the Z/PGM position.

Key operation

H A

Sample report

(For Z2 report: in the Z/PGM position)

Mode title*1

Reset counter of daily total

Reset counter of
periodic consolidation

Grand total

The subsequent printouts are the same in format
as in the Z1 full sales report.

*2

*1: When you take X2 report, “X2” is printed.
*2: Printed in the Z2 report only

27

MAIN FUNCTIONAL OVERVIEW

The register has the following main functions. For details, refer to “FULL DETAILED INSTRUCTION MANUAL”.

Item Entries

Single item entries
Repeat entries
Multiplication entries
Single item cash sale (SICS) entries

Special Entries for PLU

PLU entries
Subdepartment entries

Display of Subtotals

Subtotal

Finalization of Transaction

Cash or cheque tendering
Mixed tendering (cheque + cash)
Cash or cheque sale that does not need any
tender entry
Credit sale
Mixed-tender sale

Computation of VAT (Value Added Tax)/Tax

VAT/tax system

Auxiliary Entries

Percent calculations (premium or discount)
Printing of non-add code numbers

Auxiliary Payment Treatment

Currency exchange
Received-on-account entries
Paid-out entries
No-sale (exchange)

Correction

Correction of the last entry (direct void)
Correction of the next-to-last or earlier entries
(indirect void)
Subtotal void
Correction after Finalizing a Transaction (Void
mode)

Special Printing Function

After transaction receipt
Copy receipt printing

Other Functions

SD card mode
Electronic journal
Starting cash memory (+)(-)
Help function

Reports

General report
PLU report
Hourly report
Electric Journal report
Flash reports
Euro change

28

OPERATOR MAINTENANCE

1 In Case of Power Failure

When power is lost, the machine retains its memory contents and all information on sales entries.
(Note: Three alkaline batteries must be installed.)

• When power failure is encountered in register idle state or during an entry, the
machine returns to normal operation after power recovery.

• When power failure is encountered during a printing cycle, the register prints
“============” and then carries out the correct printing procedure after power
recovery. (See the sample print.)

2 In Case of Printer Error

If the printer runs out of paper, the printer will stall, and “ ” will appear on the display. Key entries
will not be accepted. Refer to section 5 in this chapter, install a new roll, then press the
print the power failure symbol and resume printing.

3 Cautions in Handling the Printer and Recording Paper

■Cautions in handling the printer

• Avoid dusty and humid environments, direct sunlight and iron powder. (A permanent magnet and electromagnet
are used in this machine.)

• Never pull the paper when the print roller arm is locked. First lift up the arm, and then remove the paper.

• Never touch the surface of the printer head and print roller.

key. The printer will

l

■Cautions in handling the recording paper (thermal paper)

• Use only the paper specified by SHARP.

• Do not unpack the thermal paper until you are ready to use it.

• Avoid heat. The paper will color at around 70°C.

• Avoid dusty and humid storage places. Avoid direct sunlight.

• The printed text on the paper can discolor under conditions of high humidity and temperature, exposure to the
direct sunlight, contact with glue, thinner or a freshly copied blueprint, and heat caused by friction from
scratching or other such means.

• Be very careful when handling the thermal paper. If you want to keep a permanent record, copy the printed text
with a photocopier.

29

4 Replacing the Batteries

This cash register displays a low battery symbol ( ) when the batteries are low, and displays a no battery
symbol (

When the low battery symbol is displayed, replace the batteries with new ones as soon as possible. The
existing batteries will be dead in about two days.
When the no battery symbol is displayed, replace the batteries immediately. Otherwise, if the AC adapter plug is
disconnected or a power failure occurs, all the programmed settings will be reset to the default settings and any
data stored in memory will be cleared.

) when batteries are extremely low or batteries are not installed.

Caution: While the no battery symbol is being displayed, do not turn the mode switch to any positions.

NOTE

To replace the batteries:

Follow the battery replacement procedure below without changing the mode switch position.
Never pull out the AC adapter from the AC outlet, all the programmed settings will be reset to
the default settings and any data stored in memory will be cleared.

Be sure to observe precautions shown on page 1 when handling batteries.

1. Make sure that the cash register is plugged in.

2. Remove the printer cover.

3. Open the battery compartment cover next to the paper roll cradle and

remove the old batteries.

4. Install three new alkaline batteries LR6 (“AA” size) in the battery

compartment. Be sure the positive and negative poles of each battery are
facing in the proper direction. When they are installed correctly, the “
or “

5. Close the battery compartment cover.

6. Replace the printer cover.

” symbol will disappear.

”

30

5 Replacing the Paper Roll

r

Be sure to use paper rolls specified by SHARP.
The use of any other paper rolls other than those specified could cause paper jamming, resulting in register
malfunction.

Paper specification

Paper width: 57.5 ± 0.5 mm
Max. outside diameter: 80 mm
Quality: High quality (0.06 to 0.08 mm thickness)

• Be sure to set the paper roll prior to using your machine, otherwise it may cause a malfunction.

Install the paper roll in the printer. Be careful to set the roll correctly.

(How to set the paper roll)

To the printer

Correct

To the printe

Incorrect

■Removing the paper roll

When a red dye appears on the paper roll, it is time to replace it. Replace the paper roll with a new one. If you
plan on not using the register for an extended period of time, remove the paper roll, and store it in an appropriate
place.

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

1. Remove the printer cover.

Print roller arm

2. Lift up the print roller arm.

3. Remove the paper roll from the paper roll cradle.

Do not pull the paper through the printer.

NOTE

■Installing the paper roll

For information on how to install paper rolls, refer to “Installing a Paper Roll” on page 8.

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

31

6 Removing a Paper Jam

Caution: The paper cutter is mounted on the printer cover. Be careful not to cut yourself. Never touch

the printer head immediately after printing, as the head may still be hot.

1. Remove the printer cover.

2. Lift up the print roller arm. (When a large roll paper is set, hold the

both side of the print roller arm as per the diagram.)

3. Remove the paper jam. Check for and remove any shreds of paper

that may remain in the printer.

4. Reset the paper roll correctly by following the steps in “Installing a

Paper Roll” on page 8.

Print roller arm

7 Cleaning the Printer (Printer Head / Sensor / Roller)

When the printed text is getting dark or faint, paper dust may be stuck to the printer head, sensor and/or roller.
Clean them as follows:

Caution:

• Never touch the printer head with a tool or anything hard as it may damage the head.

• The paper cutter is mounted on the printer cover. Be careful not to cut yourself.

Roller

Print roller arm

32

Sensor

Printer head

1. Turn the mode switch to the “ ” position.

2. Remove the printer cover.

3. Lift up the print roller arm.

4. Remove the paper roll referring to the “Removing the paper roll”

section.

5. Clean the printer head with a cotton swab or soft rag moistened

with ethyl alcohol or isopropyl alcohol. Clean the roller and the
sensor in the same manner.

6. Reset the paper roll correctly by following the steps in “Installing a
Paper Roll” on page 8.

8 Removing the Drawer

Lever

Coin case

The drawer in the register is detachable. After closing your
business for the day, remove the drawer. To detach the drawer, pull
it forward fully, and while holding the lever down, lift the drawer
slightly and remove. The 6-denomination coin case is detachable.

Lever

1

2

9 Opening the Drawer by Hand

The drawer automatically opens. However, when a power failure occurs

or the machine becomes out of order, slide the lever located on the
bottom of the machine in the direction of the arrow. (See the diagram at
the left.)

Lever

The drawer will not open if it is locked with the key.

33

BEFORE CALLING FOR SERVICE

The malfunctions shown in the left-hand column below, labeled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.

Fault Checking

(1) The display shows symbols that do not make

sense.

(2) The display won’t illuminate even when the

mode switch is turned to any other position than
“

”.

(3) The display is illuminated, but the whole

machine refuses registrations.

(4) No receipt is issued. • Is the paper roll properly installed?

(5) Printing is unusual. • Is the print roller arm securely locked? Open the

(6) Continuous printing stops. • “–” will be displayed in order from left to right

•

Has the machine been initialized properly as
shown in “PREPARING THE CASH REGISTER”?

(Note that initialization clears all the data and

programmed settings stored in memory.)

• Is power supplied to the electrical outlet?

• Is the AC adapter plug out or loosely connected to
the AC outlet?

• Is the mode switch set properly at the “REG”
position?

• Is there a paper jam?

• Is the receipt function in the “OFF” status?

• Is the print roller arm securely locked?

print roller arm, and lock the arm by following the
instruction of installation.

• Is the paper roll properly installed?

• Are the printer head/sensor/roller clean?

continuously. It occurs when the printer
temperature is high.

Printing will automatically restart after several

seconds.

■Error code table

When the following error codes are displayed, press the l key and take a proper action according to the table
below.

Error

code

E01 Registration error Make a correct key entry.
E02 Misoperation error Make a correct key entry.
E11

Compulsory depression of the

E12 Compulsory tendering Make a tendering operation.
E33 Compulsory SCM (starting cash memory)

entry
E34 Overflow limitation error Make a registration within a limit of entry.
E35 The open price entry is inhibited. Make a preset price entry.
E36 The preset price entry is inhibited. Make an open price entry.
E37 The direct finalization is inhibited. Make a tendering operation.
E67 Subtotal void is not allowed. Finalize the transaction, and correct the wrong

E80 The battery trouble is occurred. Change the battery.

34

Error status Action

s

key

Press the

Make the SCM (starting cash memory) entry.

entries in the

key and continue the operation.

s

mode.

SPECIFICATIONS

N

Model: XE-A137

Dimensions: 335 (W) x 360 (D) x 190 (H) mm
Weight: Approx. 5 kg
Power Source: Official (nominal) voltage and frequency
Power Consumption: Stand-by: 1.9 W (When the official voltage is 220 to 240 V, 50 Hz/60 Hz)

Working Temperature: 0 to 40 °C (32 to 104 °F)
Humidity: 20 % to 90 %
Electronics: LSI (CPU) etc.
Display: 7-segment display (9 positions)
Printer: Type: One-station thermal printer

Logo: Graphic logo printing:

Paper Roll: Width: 57.5 ± 0.5 mm

Cash Drawer: 3 slots for bills and 6 for coin denominations
Accessories: Basic user manual: 1 copy

*Specifications and appearance are subject to change without notice for improvement.

XE-A147

Operating: 8.1 W (max.) (When the official voltage is 220 to 240 V, 50 Hz/60 Hz)

Printing speed: Approx. 7 lines/second
Printing capacity: 30 digits
Other functions:

- Logo message function

- Receipt (ON-OFF) function

Size: 130 (H) x 360 (W) pixel
Area of black must be less than 35% of all area.
Logo message printing:
Logo message for the receipt (max. 30 characters x 6 lines)

Max. diameter: 80 mm
Quality: High quality (0.06 to 0.08 mm thickness)

Paper roll: 1
Mode key (same as drawer lock key): 2
AC adapter: 1
Fiscal caution sheet: 1 (for Germany and Norway)

■Option

The following sharp option is available only for your XE-A147 register.

• Option battery model XE-A1BT

35

CAUTION: (only for the XE-A147)
Shielded interface cables must be used with this equipment to maintain compliance with EMC regulations.

XE-A137

Noise level

LpA: 56.4 dB(A-weighted)

Measured according to EN ISO 7779:2001
[Maximum value if the cash drawer springs ope

n LpAI: 71.4 dB(A-weighted)]

XE-A147

Noise level

LpA: 53.0 dB(A-weighted)

Measured according to EN ISO 7779:2001
[Maximum value if the cash drawer springs open Lp

AI: 70.1 dB(A-weighted)]