Samsung WF501ANW-XAA User Manual

4.5 (2)
Samsung WF501ANW-XAA User Manual

WASHING MACHINE

Technical Information

Due to possibility of personal injury or property damage, always contact an authorized technician for servicing or repair of this unit.

Refer to Service Manual for detailed installation, operating, testing, troubleshooting, and disassembly instructions.

CAUTION

All safety information must be followed as provided in Service Manual.

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

Code No. : DC68-03011B_EN

1

(Technical information)WF501ANWX-03011B_EN.indd 1

2011-06-24 6:20:23

ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

GENERAL ERROR FUNCTION

 

Error Code

 

 

NO

(Diagnostic Code

Description

Corrective Action

 

Error Image)

 

 

 

 

 

 

1

nd

The water level fails to drop below the

Goto“WillNotDrain”Troubleshooting

ResetWater Level within 15 minutes.

Section.

 

 

 

 

 

 

2

Lo

Door fails to Unlock After 7 attempts.

Go to“Will Not Unlock”

Troubleshooting Section.

 

 

 

 

3

nF

WhenthefillingContinuesformore

Go to“ NoWater Fill”Troubleshooting

than40minutesorthereisnochange

Section.

 

 

ofwaterlevelfor6minutes.

 

 

 

 

 

4

FL

Door fails to lock after 7 attempts.

Go to“Will Not Lock”Troubleshooting

Section.

 

 

 

 

 

 

 

5

LE

A water level lower than the Reset

Go to“NoWater Fill”Troubleshooting

water level is detected for 5 seconds

Section.

 

 

during theWash/Rinse cycle.

 

 

 

 

 

6

1E

Water level sensor problem.

GO yo“NOWater Fill”Troubleshooting

section

 

 

 

 

 

 

 

7

dL

Door is unlocked when washer is

Press the Power button to turn off

your washer, then restart the cycle. If

running.

 

 

the code reappears, call for service.

 

 

 

 

 

 

 

 

 

Afaultisdetectedinthewaterlevel

 

 

 

sensor.Data(frequency)showsthe

 

8

OE

waterlevelisatorabovetheoverflow

First check to see that all of water

waterlevel.(Whenthisconditionis

valves are not stuck. If water valves

 

 

detected,themachinewillautomatically

are OK, check water level.

 

 

startsdrainingwateruntilthewater

 

 

 

levelfallsbelowtheresetwaterlevel)

 

 

 

Unbalanceorcabinetbumpisdetected

 

9

dc

duringfinalspin,whichpreventsthe

Go to“Wet Clothes”Troubleshooting

drumfromspinningover150rpm.(Never

Section.

 

 

 

 

exceeds150RPMduetounbalancedload)

 

10

E2

Jammed Key.(When key input signals

Check all of keys. If A key is sensed

are coming out for more than 30

to be pressed, all keys will do not

 

 

seconds, it is regarded as a jam.)

respond.

 

 

 

 

 

 

2

 

(Technical information)WF501ANWX-03011B_EN.indd 2

2011-06-24 6:20:23

ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

 

Error Code

 

 

NO

(Diagnostic Code

Description

Corrective Action

 

Error Image)

 

 

 

 

 

 

11

dS

Door is detected as open while it is

Go to“QuickTest Mode”and then do

trying to lock the door.

Door Lock/UnlockTest

 

 

 

 

 

 

 

 

Abnormal high/low temperature or

Go to“ Board InputTest”and check

12

tE

WaterTemperature. Check loose

resistance (Thermal sensor or PBA

or pinched wires. Replace PCB or

 

 

resistance).

 

 

thermistor.

 

 

 

13

3E

Motorproblem

restart the cycle if the code reappears,

call for service

 

 

 

 

 

 

 

14

Hr

Heater Relay Failure (No Heater Relay

Replace PCB

 

 

Check Signal)

 

 

 

 

 

15

nF1

The hot/cold water hose connection is

Please connect the hot/cold water

not correct.

hose connection correctly.

 

 

 

 

 

 

16

2E

Voltage for motor control bus is over

Replace PCB

 

 

or under specified limit.

 

 

 

 

 

 

 

Suds is detected during the washing

Guide a user to reduce amount of

17

Suds

session. (“SUdS”is not an error. If the

detergent usage.

 

 

washer is in suds period,“SUdS”will

 

 

 

light up instead of remaining time.)

 

18

AE

Communication error between SUB

Check Main PBA, SUB PBA & Wire-

PBA and MAIN PBA

harness. Replace PCB

 

 

 

 

 

 

19

8E1

Front MEMS sensor problem

Check MEMSSensor,MANIPCB&WIRE

Harness

 

 

 

 

 

 

 

20

8E2

Rear MEMS sensor problem

Check MEMSSensor,MANIPCB&WIRE

Harness

 

 

 

 

 

 

 

3

(Technical information)WF501ANWX-03011B_EN.indd 3

2011-06-24 6:20:24

ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

TEST MODE

Quick Test Mode

Power Off State

EEPROM Clear

Mode

Special Test Mode

Continuous Cycle

Power On State Mode

(Normal User Mode)

Service Mode

Quick Spin Test Mode

Cycle Count Check Mode

S/W Version Check Mode

Fast Time Down Test Mode

Demo Mode

 

 

 

 

 

 

 

Board Input Test Mode

 

 

 

 

 

 

 

 

 

Diagnostic Code

 

 

 

 

CheckMode

Quick Test Mode

Test Mode:

EachTest Mode for the GRACE is as follows in the coming pages. The test modes indicated by the red arrows are modes unable to get an access once the washing cycle has started due to safety resons.

Definition of Quick Test Mode:

-Check operation of all LED’s (Verify faulty LED).

-Check model and software version.

-Check different operating modes (e.g. water valve, motor, door, drain pump, etc.).

How to Enter:

-Plug in the unit.

-Press Soil Key, Spin Key and Power Key at the sameTime.

4

(Technical information)WF501ANWX-03011B_EN.indd 4

2011-06-24 6:20:24

ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

Quick Test Mode:

1. All LED’s light up and it sends out Beep Sound when it enters into the QuickTest Mode. (Including 7-Segment)

2. Displays software version for a sec and Clear EEprom. (Ex. If

S/WVersion is 49, 7-Segment will display L349)

3. When the version is displayed, turn the Jog-Dial so that the version disappears. Press the following keys to test the

various components.

-Temp Key :WaterValveTest

- Spin Key : Door Lock/UnlockTest - Soil Key :Water HeaterTest

- IntensiveWash : Drain PumpTest

EEPROM Clear Check

Definition of EEPROM Clear Mode:

-EEPROM initialization.

-All course/option settings are to be reset to default

values after EEPROM initialization.

-When Service arises and it needs PCB replacement, EEPROM should be reset.

How to Enter:

- The unit needs to be on.

- Press Delay Start Key, and Power Key at the same time.

5

(Technical information)WF501ANWX-03011B_EN.indd 5

2011-06-24 6:20:24

ALIGNMENT AND ADJUSTMENTS

WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power to washer before servicing, unless testing requires power.

Continuous Run Mode

Definition of Continuous Run Mode:

-Will continuously repeat the current cycle until the Continuous Run Mode is cancelled.

How to Enter:

-PressTemp + IntensiveWash Key together for 7 sec.

Continuous Run Mode:

1.Press Temp+IntensiveWash Key for 7 sec during Power On State (Normal User Mode) .

2.OnceinContinuousRunMode,Thesevensegmentswillnolongerdisplay“0000”andwillalternate betweendisplayingthenumberofcyclesofthecompletedcourseandtheremainingtimeofthecourse.

3.The Continuous Run Mode will repeat the previous cycle until continuous run mode is cancelled.

4.DuringContinuousRunMode,presstemp+spinKeyfor7sectoreturntonormalusermode.The sevensegmentswillnolongerdisplaythenumberofcyclesandwilldisplaythemaintenancetime only.

5.If you exit Service Mode after entering it from Continuous Mode, the washing machine returns to Continuous Mode.

6.If power is lost in Continuous Run Mode (that is, when the power plug is disconnected or the Power key is pressed turning the washing machine off), the mode is released when the washing machine is turned on again.

Service Mode

Definition of Service Mode:

-Service Mode enables service technicians to verify the operation of the washing machine and do troubleshooting.

-Service Mode can be entered during all washing cycle without interrupting the cycle except some of test modes.

-Various tests can be done with Service Mode. So, troubleshooting can be done based on the resulting diagnostic codes.

How to Enter:

-To enter the Service Mode, press the Signal and Extra Rinse Keys for 3 seconds or until the unit sends out beeping sounds.

6

(Technical information)WF501ANWX-03011B_EN.indd 6

2011-06-24 6:20:24

Loading...
+ 14 hidden pages