Samsung SNV-3120 User Manual

NETWORK CAMERA

User Manual

SNV-3120

Network Camera

User Manual

Trademark

The name of this product is the registered trademark of Samsung Techwin Co., Ltd. Other trademarks mentioned in this manual are the registered trademark of their respective company.

Restriction

Samsung Techwin Co., Ltd shall reserve the copyright of this document. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization of Samsung Techwin.

Disclaimer

Samsung Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Samsung Techwin reserves the right to change the contents of this document without prior notice.

Warranty

If the product does not operate properly in normal conditions, please let us know. Samsung Techwin will resolve the problem for free of charge. The warranty period is 3 years. However, the followings are excluded:

If the system behaves abnormally because you run a program irrelevant to the system operation.

•

Deteriorated performance or natural worn-out in process of time

•

is the registered logo of Samsung Techwin Co., Ltd.

overview

IMPORTANT SAFETY INSTRUCTIONS

Read these instructions.

Keep these instructions.

Heed all warnings.

Follow all instructions.

Do not use this apparatus near water.

Clean only with dry cloth.

Do not block any ventilation openings, Install in accordance with the manufacturer’s

instructions.

Do not install near any heat sources such as radiators, heat registers, stoves, or other

apparatus (including ampliﬁers) that produce heat.

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized

plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety, If the provided plug does not ﬁt into your outlet, consult an electrician for replacement of the obsolete outlet.

Protect the power cord from being walked on or pinched particularly at plugs, conve-

10.

nience receptacles, and the point where they exit from the apparatus.

Only use attachments/ accessories speciﬁed by the manufacturer.

11.

Use only with the cart, stand, tripod, bracket, or table speciﬁed by

12.

the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

Unplug this apparatus during lighting storms or when unused for

13.

long periods of time.

Refer all servicing to qualiﬁed service personnel. Servicing is required when the apparatus

14.

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

● OVERVIEW

English _3

overview

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

Apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus.

CAUTION

RISK OF ELECTRIC SHOCK.

DO NOT OPEN

CAUTION

REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

: TO REDUCE THE RISK OF ELECTRIC SHOCK.

DO NOT REMOVE COVER (OR BACK).

NO USER SERVICEABLE PARTS INSIDE.

EXPLANATION OF GRAPHICAL SYMBOLS

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

4_ overview

Class construction

An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like.

Disconnection Device

Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location.

When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.

CAUTION

These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.

The BNC output port is used to monitor the installation process of the network camera. If you keep the BNC cable connected, a risk of lightening may cause damage or malfunction to the product.

Please use the input power with just one camera and other devices must not be connected.

● OVERVIEW

English _5

overview

Please read the following recommend safety precautions carefully.

Do not Place this apparatus on an uneven surface. Do not install on a surface where it is exposed to direct

Do not place this apparatus near. Do not attempt to service this apparatus yourself.

Do not place a glass of water on the product. Do not install near any magnetic sources.

Do not block any ventilation openings. Do not place heavy items on the product.

User’s Manual is a guidance book how to use the products

The meaning of the using sign in the book is following



Reference : In case of providing information for helping of product’s usages



Notice : If there’s any possibility to occur any damages for the goods and human caused by not following the instruction



Please read this manual for the safety before using of goods and keep it in

the safe place.

sunlight, near heating equipment or heavy cold area.

6_ overview

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Samsung Techwin cares for the environment at all product manufacturing stages, and is taking measures to provide customers with more environmentally friendly products. The Eco mark represents Samsung Techwin’s devotion to creating environmentally friendly products, and indicates that the product satisfies the EU RoHS Directive.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.

Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.

Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

● OVERVIEW

English _7

overview

CONTENTS

OVERVIEW

INSTALLATION & CONNEC-

TION

NETWORK CONNECTION

AND SETUP

3 Important Safety Instructions 10 Product Features 10 Recomended PC Speciﬁcations 11 What’s Included 13 At a Glance

16 Installation 21 Inserting/Removing an SD

Memory Card

22 Memory Card Information (Not

Included)

23 Connecting with other Device

26 Connecting the Camera Directly

to Local Area Networking

27 Connecting the Camera Directly

to a DHCP Based DSL/Cable Modem

28 Connecting the Camera Directly

to a PPPoE Modem

29 Connecting the Camera to an

IP Router with the PPPoE/Cable Modem

30 Buttons used in IP Installer 31 Static IP Setup 34 Dynamic IP Setup 35 Port Range Forward (Port

Mapping) Setup

37 Connecting to the Camera from a

Shared Local PC

37 Connecting to the Camera from a

Remote PC via the Internet

8_ overview

WEB VIEWER

38 Connecting to the Camera 39 Login 40 Installing Silverlight Runtime 42 Using the Live Screen 45 Playback 46 Playing the backup recordings

● OVERVIEW

CAMERA SETUP

SETUP SCREEN

APPENDIX

47 Using the Camera Menu 47 Conﬁguring the Main Menu 48 Setting up the Camera 53 Other Setup 54 Checking the System Information

55 Setup 55 Audio & Video Setup 59 Network Setup 64 Event Setup 68 System Setup

73 Camera Speciﬁcation 75 Network Speciﬁcation 78 Product Overview 79 Troubleshooting 81 Open Source Announcement 83 GPL/LGPL Software License

English _9

overview

PRODUCT FEATURES



H.264/MPEG-4/MJPEG Multi-Streaming

This network camera supports the H.264/MPEG-4/MJPEG codec and can display videos in different resolutions and qualities simultaneously with different Codecs.

However, MPEG4 video can not be played on a web page. Use CMS software if you want to play



the video on a web page.



Support various communication protocols

Supports TCP/IP, UDP, RTP/RTSP, email, and FTP protocols as well as various internet protocols such as ARP, HTTP, HTTPS and DHCP.



Web Browser-based Monitoring

Using the Internet web browser to display the image in a local network environment.



Alarm

If an event occurs, the event-related video will be transferred to the FTP/email speciﬁed by the user or saved to the SD memory, or the event signal will be sent to the ALARM OUT port.



Intelligent Video Analysis

Analyzes the event video according to the user-speciﬁed rules to recognize the event.



ONVIF (Spec 1.01) Compliance

This product supports ONVIF Core Spec. 1. 01. For more information, refer to www.onvif.org.

RECOMENDED PC SPECIFICATIONS



CPU : Intel(R) Core(TM)2 2.00 GHz or higher



Operating System : Windows XP, VISTA, 7



Resolution : 1280X1024 pixels or higher



RAM : 1GB or higher



Web Browser : Internet Explorer 6.0 or higher



Video Memory : 128MB or higher

Mac OS

Firefox, Google Chrome, Safari

10_ overview

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package.

Appearance Item Name Quantity Description

User Manual,

Installer S/W DVD,

CMS S/W DVD

User Manual 1

Jack Modular 1 LAN cable gender

● OVERVIEW

Cable for the testing monitor 1

Alarm Cable 1 Used to connect to Alarm I/O

Template 1 Product installation guide

ASSY-Tapping Screw

L Wrench

Used to test the camera connection to a

portable display device

Used for installation on the wall or ceiling

Used to remove/fix the dome cover

English _11

overview

Appearance Item Name Quantity Description

Plastic Anchor

Machine Screws

The Test Monitor Cable is connected to a portable displayer and used for testing the camera.



If you intend to use it for an actual monitoring camera, use the BNC cable instead.

For fixing a screw, Inserted in a hole

(reinforced anchoring force)

Used for assembling the dome case when

installing the product on the pipe, wall

mount, etc. or blocking a hole.

12_ overview

AT A GLANCE

Appearance

Item Description

Dome Cover Dome cover for the lens and unit protection.

Main unit Main unit includes the lens, switch board, PCB boards and screws.

Power Port Used to plug the power cable.

Video Out Port Video signal output port connected to the monitor.

● OVERVIEW

Network Port Used to connect a PoE or LAN cable.

Audio In Jack Used to connect to a microphone.

Audio Out Jack Used to connect to speakers.

English _13

overview

Inside

Item Description

ALARM IN Used to connect the alarm input signal.

Alarm In / Out

terminals

SD Memory Card

Compartment

Reset Button

14_ overview

ALARM OUT Used to connect the alarm output signal.

ALARM COM Common port where the alarm output signal is connected.

GND Used for earth-grounding.

Compartment for the SD memory card.

Resets the camera settings to the default. Press and hold it for about 5 seconds to turn off the system indicator and restart the system.

Resetting the camera IP address, subnet mask, gateway address etc.

requires the use of the IP Installer software application.

Components

Item Description

Inner Cover Cover for the main unit’s protection.

Side wing hooks

By lifting it while gently pressing the both ends, you can separate the inner cover.

● OVERVIEW

Heater

Monitor Out

Activated when the ambient temperature is under 5ºC to prevent the dome cover from being covered with frost.

Using the test monitor cable, you can connect to a mobile display for camera test.

English _15

installation & connection

INSTALLATION

Disassembling

To connect the alarm in/out, the dome cover and lens cover are to be separated.

Using the L-wrench provided, loosen 3

screws by turning them counterclockwise and separate the dome cover.

Lift up the inner cover while gently pressing

its both ends to separate it from the unit.

Dome Cover

Inner Cover

Loosen 3 screws by turning them counterclockwise, press both left and right lock releases inwards (in arrow direction) to unlock the stopper, and then separate the camera from the case.

16_ installation & connection

Camera Body

Case

Optional Accessories for Installation

For your easier installation, you can purchase appropriate optional accessories available.

WALL MOUNT ADAPTOR(SCX-300WM)/

HANGING MOUNT(SCX-300HM) This adaptor is used when installing the dome camera onto a wall.

CEILING MOUNT ADAPTOR(SCX-300CM)/

HANGING MOUNT(SCX-300HM) This adaptor is used when installing the dome camera on a concrete ceiling.

POLE MOUNT ADAPTOR(SCX-300PM)

This is an adaptor for WALL MOUNT ADAPTOR (SCX-300WM) installation on a pole whose diameter is bigger than 80mm.

● INSTALLATION & CONNECTION

English _17

installation & connection

CORNER MOUNT ADAPTOR (SCX-300KM)

This is an adaptor for WALL MOUNT ADAPTOR (SCX-300WM) installation on the corner of wall joint.

Installing on the ceiling directly

Using the L-wrench provided, loosen 3 screws

by turning them counterclockwise and separate the dome cover.

Loosen 3 screws by turning them counterclock-

wise, press both left and right lock releases inwards (in arrow direction) to unlock the stopper, and then separate the camera from the case.

18_ installation & connection

Drill the ﬁxing holes (5mm in diameter, at least 35mm in depth) with aligning those holes on the bottom of the case. And then insert the plastic anchors (HUD 5), which were provided as accessories, to the end.

Align the holes, where the plastic anchors were

inserted, with the camera installation holes. And then tighten the ASSY tapping screws (TH M4× L30) in 4 locations.

Tapping Screw x 4EA

(provided as accessories)

Connect power and video cables and arrange cable running not to damage or

squeeze them, and assemble the camera unit in the reverse way.

Adjust the lens aiming to your desired direction.

Assemble the Dome Cover.

For waterproof purpose, ﬁx and secure the bolt using L-wrench provided.

● INSTALLATION & CONNECTION

English _19

installation & connection

Adjusting the monitoring direction for the camera

Panning

Tilting

Lens rotation

❖

Adjusting the monitoring direction

You can adjust the camera direction only when the camera is fixed on the ceiling. Then, turning the camera to the left or right is referred to as “Panning”, while tilting the angle is “Tilting”. For panning, the panning limit is 220° for the clockwise, and 135° for the counterclockwise, a total of 355° enabled; further rotation is stopped by the stopper.

Adjust the panning angle so that the camera settles in the right horizontal position.

You can adjust the panning up to 135° in each one direction, and 220° in the other direction, a total of 355°.

Adjust the tilting angle so that the camera settles in the right vertical position. You can

adjust the tilting between 0° and 90°.

The total rotation range is 355°. You can make adjustment in one direction up to

125°, and 230° in the other direction.

❖

Methods of adjustment



The case of wall installation

①

After mounting the camera on the wall, adjust the panning angle so that the camera

faces a desired direction when tilting.

②

Adjust the Rotate position to fit the video to the screen borders.

③

Then, adjust the tilting angle so that the camera faces the monitoring direction.



The case of ceiling installation

①

After mounting the camera on the ceiling, adjust the panning angle according to

the monitoring direction. You should adjust the panning angle lest that the video be displayed upside down on the monitor.

②

Adjust the Rotate position to fit the video to the screen borders.

③

Then, adjust the tilting angle so that the camera faces the monitoring direction.

For smoother Rotate adjustment, set the Tilt position between 60° ~ 80°.



0˚

60˚ ~ 80˚

20_ installation & connection

INSERTING/REMOVING AN SD MEMORY CARD

Inserting an SD Memory Card

Push the SD memory card in the direction of the arrow shown in the diagram.

Do not insert the SD memory card while it’s upside down by force. Otherwise, it may damage the



SD memory card.

Removing an SD Memory Card

Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot.

● INSTALLATION & CONNECTION

Pressing too hard on the SD memory card can cause the card to shoot out uncontrollably from the



slot when released.

To remove the SD memory card, set <Record> to <Off> from <SD record> and press [Apply



( )]. (page 65)

If you have saved data in the SD memory card, removing the SD memory card prior to setting



<Record> to OFF will cause damage to the data stored in the card.

English _21

installation & connection

MEMORY CARD INFORMATION (NOT INCLUDED)

What is a memory card?

The memory card is an external data storage device that has been developed to offer an entirely new way to record and share video, audio, and text data using digital devices.

Selecting a memory card that’s suitable for you

Your camera supports SDHC memory cards. You may, however, experience compatibility issues depending on the model and make of the memory card.

For your camera, we recommend you use a memory card from the following manufacturers: SDHC/SD Memory Card : Sandisk, Transcend, Kingston

Your camera supports 2GB to 32GB of memory card capacity.

Playback performance can be affected depending on the speed of memory card, so use the high-speed memory card. To ensure proper recording of video data, we recommend you use a memory card that supports at least read/write speed 10Mbps and Class 6.

Memory Card Use

SD and SDHC memory cards feature a switch that disables writing data on to the media. Having this switch to the Lock position will prevent accidental deletion of data stored in the memory card but at the same time will also prevent you from writing data on to the media.

❖

Memory Card Components

Contacts

Lock Switch

SD/SDHC

22_ installation & connection

CONNECTING WITH OTHER DEVICE

Monitor Out

Power

Monitor

Ethernet

Connecting to the monitor

Connect the video out port of the camera to the video input port of the monitor.

In the initial installation of the camera, you can connect the camera to the monitor for checking



the connection status.

Connect the monitor test cable to the output port of the monitor.



Ethernet Connection

Connect the Ethernet cable to the local network or to the Internet.

Power Supply

Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera.

Be careful not to reverse the polarity when you connect the power cable.



You can also use a router featuring PoE (Power over Ethernet) to supply power to the camera.

If using PoE, the heater will not operate at all.



Use an adaptor if the installation site requires heater operations. Adaptor is sold separately. For the power speciﬁcations, refer to the “Appendix”. (page 74)

● INSTALLATION & CONNECTION

English _23

installation & connection

Connecting to Audio Input/Output

Network

Microphone

Speaker

Connect the AUDIO IN port of the camera with the microphone directly or LINE OUT

port of the ampliﬁer that the microphone is connected to.

Connect the AUDIO OUT port of the camera with the LINE IN port of the speaker.

Check the speciﬁcations for audio input.



Audio Codec G.711 PCM. μ-law 64kbps 8kHz sampling



Full duplex Audio



Audio in Used for mono signal line input (Max.2.4 Vpp)



Audio out Used for mono signal line output (Max.2.4 Vpp)



Line out impedance

600Ω

Amp

24_ installation & connection

Alarm I/O Wiring Diagram

ALARM IN

ALARM OUT

ALARM COM

GND

1 : ALARM IN 4 :

2 : ALARM OUT 5 : GND 3 : ALARM COM

(5mA sink)

(30VDC 2A, 125VAC 0.5A MAX)

Connecting to the I/O port box

Connect the Alarm I/O signal to the corresponding port of the rear port box.



ALARM IN : Used to connect the alarm input signal.



ALARM OUT : Used to connect the alarm output signal.



ALARM COM : Common port where the alarm output signal is connected.



GND : Used for earth-grounding.

● INSTALLATION & CONNECTION

English _25

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING

Connecting to the camera from a local PC in the LAN

Launch an Internet browser on the local PC.

Enter the IP address of the camera in the address bar of the browser.

Camera

INTERNET

Camera

Firewall

External Remote PC

Local PC

A remote PC in an external Internet out of the LAN network may not be able to connect to the



camera installed in the intranet if the port-forwarding is not properly set or a ﬁrewall is set. In this case, to resolve the problem, contact your network administrator.

The IP address is set to 192.168.1.100 when shipped by default.



To change the IP address, use the IP Installer. For further details on IP Installer use, refer to “Static IP Setup”. (Page 31)

26_ network connection and setup

DDNS Server (Data Center, KOREA)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

DSL/Cable

Camera

Use the cross LAN cable to connect the network cable directly to your PC.

Run the IP Installer and change the IP address of the camera so that you can use

Modem

INTERNET

DDNS Server

(Data Center, KOREA)

External Remote PC

the web browser on your desktop to connect to the Internet.

Use the Internet browser to connect to the camera.

Move to [Setup] page.

Move to [Network] – [DDNS] and conﬁgure the DDNS settings.

Move to [Network] – [Interface], and set the network type to [DHCP].

Connect the camera, which was removed from your PC, directly to the modem.

Restart the camera.

For registering the DDNS settings, refer to “Registering with DDNS”. (page 62)



For conﬁguring the DDNS settings, refer to “DDNS”. (page 60)



For setting the network type, refer to “Interface”. (page 59)



●

NETWORK CONNECTION AND SETUP

English _27

network connection and setup

CONNECTING THE CAMERA DIRECTLY TO A PPPOE MODEM

PPPoE Modem

Camera

Use the cross LAN cable to connect the network cable directly to your PC.

Run the IP Installer and change the IP address of the camera so that you can use

the web browser on your desktop to connect to the Internet.

Use the Internet browser to connect to the camera.

Move to [Setup] page.

Move to [Network] – [DDNS] and conﬁgure the DDNS settings.

Move to [Network] – [Interface], and set the network type to [PPPoE].

Connect the camera, which was removed from your PC, directly to the modem.

Restart the camera.

For registering the DDNS settings, refer to “Registering with DDNS”. (page 62)



For conﬁguring the DDNS settings, refer to “DDNS”. (page 60)



For setting the network type, refer to “Interface”. (page 59)



INTERNET

DDNS Server

(Data Center, KOREA)

External Remote PC

28_ network connection and setup

CONNECTING THE CAMERA TO AN IP ROUTER WITH THE PPPOE/CABLE MODEM

This is for a small network environment such as homes, SOHO and ordinary shops.

Camera

INTERNET

PPPoE or

Cable Modem

External Remote

Camera

IP Router

PPPoE or

Cable Modem

●

NETWORK CONNECTION AND SETUP

Local PC

DDNS Server

(Data Center, KOREA)

Configuring the network settings of the local PC connected to an IP router

Configuring the network settings of the local PC connected to an IP router, follow the instructions below.



Select : <Network Neighborhood>  <Properties>  <Local Area Connection>



<Obtain an IP address automatically> or <Use the following IP address>.





Follow the instructions below if you select <Use the following IP address>: ex1) If the address (LAN IP) of the IP router is 192.168.1.1

IP address : 192.168.1.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.1.1

ex2) If the address (LAN IP) of the IP router is 192.168.0.1

IP address : 192.168.0.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.0.1

ex3) If the address (LAN IP) of the IP router is 192.168.xxx.1

IP address : 192.168.xxx.100 Subnet Mask : 255.255.255.0 Default Gateway : 192.168.xxx.1

For the address of the IP router, refer to the product’s documentation.



Refer to the “Port Range Forward (Port Mapping) Setup” section of the IP Router’s



documentation. (Page 35)

English _29

network connection and setup

BUTTONS USED IN IP INSTALLER

Item Description

Device Name

Mode

MAC(Ethernet)

Address

IP Address

Protocol

UPnP Status This function is not currently implemented.

Model name of the connected camera. Click the column to sort the list by model name. However, search will be stopped if clicked during the search.

Displays either <Static> or <Dynamic> for the current network connection status.

Ethernet address for the connected camera. Click the column to sort the list by Ethernet address. However, search will be stopped if clicked during the search.

IP address. Click the column to sort the list by IP address. However, search will be stopped if clicked during the search. The factory default is “192.168.1.100”.

Network setting for the camera. The factory default is “IPv4”. Cameras with the IPv6 setting will be displayed “IPv6”.

30_ network connection and setup

+ 76 hidden pages