Samsung SNS-100-400 User Manual

Expansion

into Digital

SNS-400/100

Thanks for purchasing the SNS-400/100.
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use

User’s Manua



&OHMJTI

Preface

A brand that is integrated into Samsung's network products,
(Police) through Samsung's superior network performance(Internet protocol). With
transmitted over the internet, real-time monitoring is possible anywhere with an internet connection. Easy remote control
functions and the use of existing networks minimize installation costs. With
connected anytime, anywhere.

stands for a convenient world (Polis) made safe

products' clear digital images

, experience a world of convenience

Preface

Thanks for purchasing the SNS-100/400 Network Server.
This is a user instruction manual for high resolution D&N network server and the product mentioned here designates the high

resolution D&N network server.
The user who installs and operates the product should be aware of this manual and other manuals referred to by this manual before

installation and operation for proper use.
This manual and the software and hardware explained here are protected by copyright law.
Therefore, the copy, reprint and translation to other languages in parts or full of this user manual without the express written

consent of SamsungTechwin Co., LTD are not allowed aside for general use within the scope of the copyright law.

1

SNS-100/400 Network Server

Contents

Preface..................................................................................................................................................................1

Contents................................................................................................................................................................2

Note to User..........................................................................................................................................................4

FCC Compliance Statement..................................................................................................................................4

Correct Disposal of This Product (Waste Electrical & Electronic Equipment).......................................................4

Product Warranty and Limitations.........................................................................................................................5

Warning Symbols..................................................................................................................................................5

Warning.................................................................................................................................................................5

Caution..................................................................................................................................................................6

Ch1. SNS-100/400 Network Server Overview ......................................................................................................... 7

1.1. Introduction.....................................................................................................................................................7

1.2. Features.........................................................................................................................................................7

Ch2. Product Description......................................................................................................................................... 8

2.1. Components and Accessories........................................................................................................................8

2.2. Part Names .................................................................................................................................................... 8

2.2.1. Front........................................................................................................................................................................8

2.2.2. Bottom.....................................................................................................................................................................9

2.2.3. Back...................................................................................................................................................................... 10

2.3. Recommended PC specifications ................................................................................................................ 11

Ch3. Installation and Setting.................................................................................................................................. 12

3.1. Power Input..................................................................................................................................................12

3.2. Connecting to Monitor.................................................................................................................................. 12

3.3. Connecting to External Control Terminal...................................................................................................... 13

3.4. Network Configuration and Connection Method ..........................................................................................15

3.4.1. Configuration/connection using We b page ............................................................................................................15

Ch4. How to Use Web Viewer................................................................................................................................. 18

4.1. How to Use Web Viewer .............................................................................................................................. 18

4.1.1. Login .....................................................................................................................................................................18

4.1.2. Web Viewer Screen............................................................................................................................................... 18

4.2. Using Administration Page...........................................................................................................................21

4.2.1. Initialization Screen after Connecting ....................................................................................................................21

4.2.2. Live........................................................................................................................................................................22

4.2.3. Basic.....................................................................................................................................................................22

4.2.4. Network.................................................................................................................................................................23

4.2.5. User.......................................................................................................................................................................24

4.2.6. Pan / Tilt / Zoom .................................................................................................................................................... 25

4.2.7. Motion Detection................................................................................................................................................... 26

4.2.8. Alarm/Sensor.........................................................................................................................................................27

4.2.9. Record...................................................................................................................................................................28

2

Contents

4.2.10. Time.....................................................................................................................................................................29

4.2.11. LOG .....................................................................................................................................................................30

4.2.12. Upgrade...............................................................................................................................................................30

4.2.13. System Reboot....................................................................................................................................................31

Ch5. Troubleshooting .............................................................................................................................................32

Before Calling for Malfunctions............................................................................................................................32

Specifications.......................................................................................................................................................34

For more information on network manager program, please see network manager quick guide and manual

Note

file enclosed with CD.

3

SNS-100/400 Network Server

Note to User

This machine’s electromagnetic waves have been registered as suitable for business purposes; the

retailer and consumer should be aware of this registration. If in the case of wrongful purchases, please

exchange the product for a home use product.

Samsung Techwin cares for the environment at all product manufacturing stages to preserve the
environment, and is taking a number of steps to provide customers with more environment-friendly
products. The Eco mark represents Samsung Techwin’s will to create environment-friendly
products, and indicates that the product satisfies the EU RoHS Directive.

FCC Compliance Statement

Caution : Any changes or modification in construction of this device which are not expressly approved the party

responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference in which cause the

user will be required to correct the interference at his own expense.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

(Applicable in the European Union and other European countries with separate collection systems) This

marking shown on the product or its literature, indicates that it should not be disposed with other household

wastes at the end of its working life. To prevent possible harm to the environment or human health from

uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to

promote the sustainable reuse of material resources. Household users should contact either the retailer where

they purchased this product, or their local government office, for details of where and how they can take this item for

environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase

contract. This product should not be mixed with other commercial wastes for disposal.

4

Product Warranty and Limitations

Product Warranty and Limitations

The manufacturers of this product are not liable for anything related to sales of this product and do not consign third parites with
any authorities that would make them held responsible instead of the manufacturer.

The product warranty does cover accidents, negligence, abuse, or improper use for the product in whole or in any parts.
Additionally, the manufacturer does not provide warranty for any additional parts or pieces that were not supplied by the
manufacturer.

The warranty is valid for one year from the purchase date. During the period, the warranty does not cover the malfunctions in the
below areas.

y Malfunction due to user’s negligence
y Dismantlement or replacement by the user
y Connection to alternate power source
y Malfunction due to natural disasters (fire, flood, tsunami, etc.)
y Replacement due to wear and tear
y Instability of network

Warning Symbols

Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.

Danger :

Misuse or wrongful operation of the product may result in death, injury or bring about other fatal
results. It indicates absolute caution when operating.

Caution :

Misuse or wrongful operation of the product may result in slight injury or damage to the product. It
indicates caution when operating.

Note :

Indication that the user needs to be aware of certain matters, or will find matters helpful in operating
the product.

Warning

Before Setup

y Please set up the proper voltage before connecting to power source.
y Please be sure the power is turned off before setup.
y There is risk of shock or fire; be sure to avoid setup in places with high humidity.
y To prevent shocks, please connect the ground wire.
y Unauthorized assembly forbidden.

Assembly requires experience and technical skills, and unauthorized assembly has fire and shock risks. Always contact one
of our agents for assembly. .

y Do not install install on an unsturdy surface.

There are risks of falling.

5

SNS-100/400 Network Server

During Use

y When opening the product cover, there is a risk of electric shock. Only a professional should open the cover.
y Please use only in an environment with standard temperature and humidity.
y Please do not plug in multiple products to a power source; it is often the cause of fires.
y Please do not place water or heavy objects on the product; it is often a cause of malfunction.
y Please do not use in a location with propane gas, gasoline or other flammable substances to avoid risk of explosion or fire.
y Please do not touch the power plug with wet hands to avoid electric shock.
y Do not pull on the power plug with too much force; a damaged plug may cause electric shock or fires.
y Do not connect the RJ-45 cable to a terminal by constraint.
y Stop use in the case of smoke or irregular heat.

It may cause fires.

y Random replacement of built-in lithium battery with other types of batteries may cause explosion. The battery must be

replaced by the same battery. The used batteries shall be disposed carefully because they can cause environment pollution.

y It is dangerous to put the battery in fire, heat or short circuit it.
y Do not use batteries by recharging them.

Disassembly and Cleaning

y There is a risk of malfunction, shock or other dangers. Please do not disassemble or attempt to fix the product.
y To prevent malfunction or shock, please do not use a wet cloth or oil- based cleaning product to clean the product exterior.

Clean the exterior of the product with a dry cloth.

Caution

y Do not install under extreme temperature conditions

Use only under temperature conditions between -0°C and +40°C. Provide good ventilation when using in high temperature
conditions.

y Do not drop and avoid shocks and vibration.

This may cause malfunctions.

y Do not install in areas exposed to rain, water or radiation.

Moisture inside of the product may cause malfunctions.

y Do not disassemble the product arbitrarily.

After services will not be provided for arbitrarily disassembled products.

y Please check the created network place first, before trying to connect to a network.
y Please use only the power adapter that is provided with the product.
y Please check national laws to be sure that using the product for monitoring purposes is not illegal.

6

1.1. Introduction

Ch1. SNS-100/400 Network Server Overview

1.1. Introduction

The SNS-100/400 is a high-tech network server that uses MPEG-4 codec technology to allow high compression rates and clear
picture quality by allowing for high frame rates to be transmitted through the network.

By using the network, remote connection, monitoring, and control is possible from any location for simple use; additionally, set-up
requires only a network.

The SNS-100/400 network server utilizes embedded software solutions (Embedded Web Server, Embedded Streaming Server,
Network Protocol) developed by SamsungTechwin, and guarantees performance and safety while offering various solutions
through Internet integration.

1.2. Features

 Monitoring Screen

It sends real-time 120fps MPEG-4 data and shows single and partitioned screens (partition screen available only
for SNS-400).
The monitor output supports 1 composite unit.

 Screen Text Display Functions

Using the texts displayed on the monitor screen, the camera functions can be adjusted.

 Motion Detection

Even without an external motion sensor, this product detects motion and sends a signal. Therefore, by connecting
to the alarm device, monitoring can be performed much more efficiently.

 Alarm and interoperation

Motion Detection function is interoperated with Alarm, pictures can be transmitted via e-mail or FTP.

 USB Recording/Search

When a USB memory device is attached to the server, events can be recorded and the recorded events can be
searched directly from the webpage.

 High Data Compression Rate

The high data compression rate based on the MPEG-4 allows high speed transmission and even from the same
network bandwidth, it can send relatively more frames.

 Bi-directional audio and video transmission

Video and bi-directional audio can be transmitted in real time and recording and playing are possible through the
network manager installed on user’s PC.

 Additional Functions

- NTSC/PAL auto detect and PTZ control is available.

7

SNS-100/400 Network Server

Ch2. Product Description

2.1. Components and Accessories

 Server Main

Frame

 Users Manual /

CD / Quick Guide

 Cross Cable

2.2. Part Names

2.2.1. Front

 I/O Connection

P
O
W
E

R

N
E

T
W

O
R

K

V
I
D

E
O

1
2

3
4

S
E

N
S
O

R

1
2

3
4

S
N

S

­4

0
0

Terminal

 Wall Bracket

 DC 12V Adapter

SNS-100 SNS-400

① POWER

Shows whether server power is connected.

② NETWORK

When Network LED flickers, it means that the network is operating normally.

③ VIDEO

Displays whether video input is detected.

④ SENSOR

Shows SENSOR input.

⑤ USB

USB terminal.

8

2.2.2. Bottom

SNS-100 SNS-400

⑥ WALL BRACKET Connection

Use this when fixing the product to the WALL BRACKET. Use the WALL BRACKET as seen in the below figure.

y Remove the Foot on the bottom and connect the support to the WALL BRACKET.

2.2. Part Names

y SNS-100 Bottom Connection Diagram SNS-100 Dimensional Connection Diagram

y With Wall Bracket attached

The Wall Brackett is provided together with the server. When installing support, please see the above user’s

Caution

manual.

9

SNS-100/400 Network Server

2.2.3. Back

SNS-100

SNS-400

⑦ Video Input

Server’s BNC video input connection terminal.

⑧Video Output

Server’s BNC video output connection terminal.

⑨ Audio Input/Output

IN: Audio input terminal where sound is entered to the network server. Accessories such as microphones can be

connected here.

OUT: Audio output terminal where sound comes out from the network server. Accessories such as speakers can

be connected here.

⑩ ETHERNET

Connects to 10/100 Mbps Ethernet. Use standard RJ-45 connectors to connect to Ethernet.

⑪ TERM SWITCH

The switch named TERM is for selecting the RS-485/422 connection and turning the termination resistor on and off.

- RS-485 select (ON: 1, 2)

- RS-422 select (OFF: 1, 2)

- Apply termination resistor (ON: 3, 4)

⑫ RS-485/422

Installs serial cable connected to camera that controls pan/tilt/zoom functions.

⑬ RS-232C

Connection terminal to RS 232-C communication device.

⑭ ALARM

Alarm Input (I): Connecting infrared sensors or other external sensor equipment.
Alarm Output (O): Connecting bright light, or other relay equipment.

⑮ Power

Terminal for connecting designated power.

16

○

Reset

When pressed for 5 seconds, all settings are initialized.

17

○

Grounding

Terminal for grounding product.

10

For the sake of safe activation, we recommend to use a grounding cable and connect the grounding terminal

Note

and cables at the back of the product.

2.3. Recommended PC specifications

Items Specifications

CPU Pentium IV 3.0GHz or higher processor
Main Memory 1GB or higher RAM
HDD More than 120GB when recording
VGA 128M or higher recommended
OS Window 2000, XP, 2003, Vista
Web Browser Internet explorer 5.5 or higher
Resolution 1024*768 or higher
Network 10/100 Base-T Ethernet
DirectX 9.0C or higher

2.3. Recommended PC specifications

11

SNS-100/400 Network Server

Ch3. Installation and Setting

3.1. Power Input

 DC Power

Only DC12V power may be supplied to this product.
When using an adapter different from the one supplied by us (DC12V/4A), make sure that it is DC12V/2A or higher.

 DC Only

For SNS-400, the recommended adapter specs are DC12V/2A, therefore, only use standard adapters.

Chart 3-1 When the copper wire’s resistance is [20℃(68℉)]

Copper Wire Size (AWG) #24(0.22㎟) #22(0.33㎟) #20(0.52㎟) #18(0.83㎟)
Resistance (Ω/m)
DROP Voltage(V/m)

y As seen in Chart 3-1, a voltage drop occurs and thus, in the case that the adapter output wire’s length is excessively connected

to the network, a problem can occur with the network server.

※ Server Operation Voltage: DC 12V±10%
※ Depending on the type and manufacturer of the voltage load wire described in the above chart, there may be a deviation.

0.078 0.050 0.030 0.018

0.028 0.018 0.011 0.06

3.2. Connecting to Monitor

Connect the video output terminal on the back of the product to the monitor input terminal.

SNS-100 Network Server Monitor

y Connection methods may differ depending on the used monitor and peripheral devices, so please refer to the users’ manual.
y Always connect after turning the device’s power off.

12

3.3. Connecting to External Control Terminal

3.3. Connecting to External Control Terminal

SNS-100

SNS-400

The input sequence of the terminal from the left is TERM, RS-485/422, RS-232C, SENSOR IN and RELAY OUT.
Use a ‘-‘ driver to loosen the I/O connection terminal and remove the wire covering. After pushing in the removed portion, fixate it

by tightening the screw.

 RS-485/422 Connection

T

TERMETHERMET

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

MONITORVIDEO IN

AUDIO OUT

DC 12V

+-

AUDIO IN

 RS-485/422 according to TERM SWITCH connection

ON OFF

RS-485 RS-422

1,2
3,4

TERM

Termination Resistor ON Termination Resistor OFF

 RS-485/RS-422 Connection

TERMETHERMET

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

MONITORVIDEO IN

AUDIO OUT

DC 12V

+-

AUDIO IN

TERMETHERMET

T

RS-485

 Termination Resistor Connection

TERMETHERMET

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

MONITORVIDEO IN

AUDIO OUT

DC 12V

+-

AUDIO IN

T

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

AUDIO IN

AUDIO OUT

DC 12V

+-

MONITORVIDEO IN

+

RS-422

13

SNS-100/400 Network Server

 RS-232C/SENSOR IN Connection

Connect the RS-232C/SENSOR IN terminal and use as shown below.

AUDIO IN

AUDIO OUT

DC 12V

+-

TERMETHERMET

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

AUDIO IN

AUDIO OUT

DC 12V

+-

MONITORVIDEO IN

MONITORVIDEO IN

TERMETHERMET

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

○1 ○2 ○3

RS-232C SENSOR IN

SENSOR IN S1 S2 S3 S4 GND
1 Input
2 Input
3 Input
4 Input
1, 3 Input
1, 2, 3, 4 Input

O - - - O

- O - - O

- - O - O

- - - O O
O - O - O
O O O O O

For SNS-400

Input S1 Input S2

TERMETHERMET

TERMETHERMET

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

CH4CH3CH2CH1

DC 12V

MONITORVIDEO IN

2341

DC 12V

+-

+-

MONITOR

AUDIO IN

21

AUDIO OUT

34

AUDIO IN AUDIO OUT

Input S1, S3

Input S1, S2, S3, S4

Input S3 Input S4

y In case of selecting Normal Open at setup menu:

In case of contact type, it is short and in case of active type, sensor input acts at “LOW” level.

y In case of selecting Normal Close at setup menu:

In case of contact type, it is open and in case of active type, sensor input acts at high impedance status(open collector).

 RELAY OUT Connection

Connect the RELAY OUT terminal and use as shown below.

AUDIO IN

AUDIO OUT

DC 12V

+-

TERMETHERMET

RS-232C SENSOR IN RELAY OUT

RS-485 I 422

MONITORVIDEO IN

14

3.4. Network Configuration and Connection Method

RELAY OUT NC CM NO
Normal Close
Common
Normal Open

O O -

- O -

- O O

Relay Out 1 Relay Out 1, 2

3.4. Network Configuration and Connection Method

3.4.1. Configuration/connection using Web page

1. Please connect user’s PC to SNS-100/400 network server using cross cable.

To configure network, the internal IP must be registered in the user’s PC.

Note

After pressing internet protocol (TCP/IP) properties, press the ‘advanced’ button to go into advanced
configurations.

- Add with 192.168.1.XXX.

15

SNS-100/400 Network Server

2. Please launch Web browser on user’s PC and enter the below IP address and press the <Enter> button.

Connect to Webviewer login window of SNS-100/400 network server.

SNS-100 default address SNS-400 default address

3. Please login with administrator’s authorization and move to ‘Setup-Network’ page.

Note

The initial ID and passw ord i s ID: admin, PW: 11111111

4. Please configure according to the network environment where SNS-100/400 network server will be installed and push <Save>

button to save the configuration.

① LAN / xDSL/ DHCP Configuration

16

3.4. Network Configuration and Connection Method

Item Description

LAN Use
xDSL When using xDSL dynamic IP, enter the ID and PW.

Video Quality

When network product is connected to normal local LAN or when connected to static IP, the network data
to be allotted to the IP is configured.

When automatically receiving IP through DHCP server, the DHCP functions are activated.
‘DHCP’ is used in the LAN environment where the DHCP is activated. Generally, for mid/large scale,
DHCP servers are operated through LAN and for small-scales, IP sharers use DHCP functions.

② Port Configuration

Item Description

Port Setting The connection port and http, ftp port configurations can be set here and the DDNS use can be chec ked.

Use DDNS changes its IP address every time the user attempts to connect to the ISP and when the product is

Note

connected to a cable modem or xDSL modem. In this case, the user cannot know the changed IP address.
When a product that uses dynamic IP is registered on the DDNS server, when wishing to connect to the
product, the changed IP address can be easily recognized. In order to register the IP address to the DDNS
server, set Use DDNS as Enabled.

17

SNS-100/400 Network Server

Ch4. How to Use Web Viewer

4.1. How to Use Web Viewer

4.1.1. Login

To connect to the login page, click the ‘move to Webpage’ button on Network Manager or enter SNS-100/400 network server IP
address on the internet web browser and press the enter key.

Enter user ID and password and push <Login> button, it then moves to the appropriate Web page.

Note

If you click <Guest> button, it moves to WebViewer page under the Guest authenticated status. However, administrator has to
permit guest access for this.

Note

Default value is ID: admin, PW: 11111111

If you logged in first in administrator mode, please change the password of administrator. It can prevent
other users from connecting to the administration page.

4.1.2. Web Viewer Screen

Web Viewer screen is composed of menu area for video configuration an d screen area for displaying input video.

18

 Controls

Flip Image

Vertical reversal of channel screen

Stretch Image

When selecting resolution with Half D1 and CIF, stretches channel screen to resolution D1 size.

4.1. How to Use Web Viewer

Save Image

Saves channel screen to ‘JPEG file’.

Pause
Stops image temporarily.

Deinterlace

On/off function of Deinterlace.

Channel

Compression

Resolution

Frame Rate

Quality

Quad

4 Converts to 1 split / 4 split screens (applied only to 4 channel
server)

Video server channels (applies only to 4 channel servers)

- CH1 ~ CH4

Video compression mode (the mode of compressing video)

- MPEG, JPEG

Video resolution (the size of video screen transmitted)

- NTSC : D1(704x480), Half D1(704x240), CIF(352x240)

- PAL : D1(704X576), Half D1(704X288), CIF(352X288)

The number of maximum video frames transmitted per second.

- Designated by user between 1 ~ 30

Video quality setting

- Very High, High, Middle, Low, Very Low

OSD

Displays related OSD information.

Displays the title

Removes the title

19

SNS-100/400 Network Server

Screen where
Deinterlace is
not applied

Deinterlace is a function to adjust the video quality softly by eliminating the border line which was made by an

Note

interlace function. The interlace function draws an even line and an odd line of the Image one after the other.

Camera Setup

Pop up button for adjusting camera OSD.

Camera OSD
control button
is displayed

Instruction for Camera OSD control button

Screen where
Deinterlace is
applied

Camera OSD is
displayed

<↑>, <↓> button

Moves selection displaying arrows up and down on camera OSD menu.

<←>, <→> button

Changes configuration of selected field on camera OSD menu.

<Set> button

Used when moving to a selected field’s lower menu or when setting a selected item.

<Exit> button

Used when going to the upper menu of a selected field or when terminating OSD.

Camera can be controlled only when connected to the RS-485’s configuration communication terminal.

For camera configurations and configurations, please see the ‘Camera Manual’.

20

Caution

Note

4.2. Using Administration Page

PTZ Control

PTZ Control Functions

Screen where camera PTZ control window is displayed

- The left/right slide bar can control focus (left slide bar) / zoom (right slide bar)

- The “+” displayed in the middle can be pressed using the mouse as the base point of the Pan / Tilt and it will Pan /Tilt
according to that point.

4.2. Using Administration Page

4.2.1. Initialization Screen after Connecting

When connection is successful, the below screen will be displayed.

21

SNS-100/400 Network Server

4.2.2. Live

Goes to Web Viewer Page.

[Web Viewer live screen]

Note

In order to set detailed user menu, press the above setup menu button.

4.2.3. Basic

Configures basic information for the network server.

The boxes shown in red are configured only in SNS-400.

Video/Audio Setup

Item Description

Compression Type
Video Size Selects the screen size.
Video Quality
Video Frame Rate Configures the number of transmitted frame per second in the camera.

Video Channel Selects the video channel to be used in the camera.
Audio-In Channel Selects whether to use the audio input channel in the camera or not.
Audio-Out Channel Selects whether to use the audio output in the camera or not.
Max User Count Configures the number of users who can be connected to the camera through the network(1~20 persons)

MIC Sensitivity

Video compression mode
(Compression mode of video in the network server)

Selects the quality of video screen. In case of low speed internet, lower the video quality to see seamless
video.

Audio amplifying function
Configures Low for the microphone which has amplifying function and High for the microphone which has

22

Item Description

no amplifying function. (In case of Line-In signal, configure Low)

Product Information

Item Description

Model Displays model name of the network server.
Mac Address Displays MAC Address of the network server.
Camera Name Configures name of the network server and it helps to classify several network servers.

Channel 1 Name
Location Enters the place where the network server is installed.

Description Enters the description for the network server and the related section.
Memo Enters the contact information for the network server administrator.

Network server’s channel name can be set and when it is 4 channels, there are up Channel 1, 2, 3 and 4
names.

4.2.4. Network

Configures the network data of the network server.

4.2. Using Administration Page

Network Configuration

According to the user’s network environment, it is classified as LAN, xDSL or DHCP.

Item Description

LAN
xDSL In case of xDSL with a dynamic IP address, enter password in User Name and Password field.

DHCP This case is selected in case of using IP sharing box/ cable modem.

In case the network server is connected to the local network or xDSL with a static IP address, configure
network information to be assigned to the network server.

Port/DDNS Configuration

Item Description

Connection Port Port used for controlling communication with network server. (Default : 4000)
HTTP Port/FTP Port Port used for connecting to network server’s webpage and FTP functions. (Default : http=80, ftp=21)

Use DDNS

Choose whether you use DDNS server.
IP address for dynamic IP can continuously change, but if you use DDNS, you can connect to the server

regardless of the changing IP address.

23

SNS-100/400 Network Server

4.2.5. User

This sets password change for administrator or user registration.

Item Description

Administrator Password Change Change password of administrator(The initial administrator password is 11111111)
Guest Setup

Current Users

※ Setup User Authority

User’s authorities set up at ‘Current User’ are as follows.

Item Description

Video Use video related setup function (Compression, Resolution, Framerate, Quality)
Controls Pan, Tilt, Zoom, Audio output, Alarm output

Audio – In Audio Input
Use Whether relevant account is used(If not checked, log-in not permitted)

 Example 1) In case control function is limited (Do not check Controls box)

User clicks ‘Guest’ button to decide whether allowing guest to connect to Main Viewer from
the login page.

You can register new user or delete, and set up user’s authority(applied only to 4 channel
servers)

※ Pan, tilt, zoom, audio output, alarm output function icon is inactivated

 Example 2) In case video function is restricted (When Video is not checked)

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4.2. Using Administration Page

※ Compression, Resolution, Framerate, Quality set up icon is inactivated.

4.2.6. Pan / Tilt / Zoom

Configures items for the network server’s PTZ functions.

Pan / Tilt / Zoom Setup

◊ PTZ Camera Configuration

Item Description

Channel Select channel where camera is installed (applied only to 4 channel servers)
PTZ Display Set whether to display PTZ control tool on screen
OSD Display Set whether to display OSD menu in camera
Preset Register/use selected preset or delete registered preset
Swing Set whether to activate in set swing mode
Group Set whether to activate registered group mode
Device ID Select ID allotted to camera and differentiate camera to be controlled
Mode Select the connected camera’s protocol per manufacturer and model

Note

- Pan/Tilt Swing group motions are supported only by our protocol.

- Up to eight different presets for the zoom camera are supported.

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SNS-100/400 Network Server

◊ RS485/422 Setup

Item Description

Baud Rate Set the data transmission speed per second
Data Bit Set the data transmission bit
Parity Bit Select error-check method when data is displayed
Stop Bit Set insert bit when data transmission is completed

Note

◊ Swing Setup

Item Description

First Preset / Second Preset Designate the two presets to be used in swing mode
Mode Select movement method between the two points((Pan/Tilt Swing)
Speed Set movement speed
Duration Sets the stop time at one preset point

◊ Group Setup

Item Description

Group No. Sets the desired group number
Preset No. Sets each point’s preset number
Travel Speed Sets the travel speed between each point interval
Dwell Time Sets the stop time at each position

When RS-485/422 setup configuration is incorrect, the PTZ camera motion may not work. See the users’
manual for the connected camera and carefully configure it accordingly.

4.2.7. Motion Detection

This sets up motion detection function of the network server.

◊ Motion Detection Configuration

Item Description

Channel Set Used when selecting the channel. (Applied only to 4 channel servers.)
Grid Display Basic grid, used to choose area on the screen, is displayed or hidden.

Select Area
MD Enable Decide whether you use motion detection function.
MD Sensitivity

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When selecting motion detection area, click <Select All> button to select all areas, or click <Deselect> button
to cancel the selected area.

Setting up sensitivity to detect motion to adjust input video by situation. You can select 1-5, and 5 is the
highest.

4.2. Using Administration Page

Note

- After setting is complete, click the Set button to apply the settings.

4.2.8. Alarm/Sensor

This sets up necessary information when using alarm function by attaching sensor to network server.

For SNS-100 For SNS-400

Alarm/Sensor Setup

◊ Digital In (Sensor) Setup

Item Description

Sensor Type Types of sensors are ‘Normal open’ and ‘Normal close.’ This selects up ty pe of connected sensor.

◊ Digital Out (Relay / Alarm) Setup

Item Description

Relay Set up Relay Out responding when event is recognized by connected sensor or Motion Detection (MD)
Duration

FTP

E-mail

FTP / E-mail Setup

Set up FTP server and e-mail information to which related information is transferred in case alarm occurs.

◊ FTP Setup

FTP

Set up time to operate relay. It defines the period from the time when sensor detects event to the time when relay
is released.

In case event occurs by sensor or Motion Detection (MD) on the screen, decide whether transferring related
information to FTP.

In case event occurs by connected sensor or Motion Detection (MD) on the screen, decide whether transferring
related information by e-mail.

Item Description

FTP Server Name Enters the FTP server or Domain IP address.
Home Directory Set up home directory to save relevant data at FTP server.
User ID Enter ID to connect FTP server.
User Password Enter PW to connect FTP server.

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SNS-100/400 Network Server

◊ E-mail Setup

Item Description

Recipient E-mail Address 1
Recipient E-mail Address 2
SMTP Server Name In case you use outside e-mail server, enter the name of the outside e-mail server.
ID Enter ID to connect the outside e-mail server.
Password Enter PW to connect the outside e-mail server.
Mail Subject Enter the subject of mail to be transferred.
Mail Body Enter the body of mail to be transferred.

You can designate up to two e-mail address receiving data when alarm occurs.

If motion is detected, the contents transferred by e-mail or to FTP are varied according to the set-up of ‘Video
Compression’ at Admin page (Basic).

Note

 MPEG : Video length is set by ‘Duration’ of ‘Digital Out (Relay/Alarm) Setup’.

File extension is ‘ste’, you can play this by ‘SLiM Player’.

 JPEG : JPG type image file attached.

4.2.9. Record

Record Page

Item Description

USB Memory Size Displays the entire capacity of the USB memory.

USB Memory Recordable Size Displays the capacity possible for recording for the USB memory.

USB Memory Free Size Displays the remaining capacity of the USB memory.

Event Recording Video List Event video list saved in the USB memory saves 5 seconds of pre-record and 5 post records.

Button for playing the video

Button for stopping the video

Button for pausing the video

Save video as JPG file

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Caution

Note

4.2.10. Time

4.2. Using Administration Page

USB memory must be attached before operating the system.
USB 2.0 memory sticks are recommended.

 Number of users possible for simultaneously using Record is limited to 1.
 During initial operation of the product, USB memory initialization begins and during initializing, the record

function cannot be used.(1Gb: 2~3 minutes)

USB save function method.

 The file system supports FAT and FAT32
 It is saved in the SNS_DATA folder and depending on the usable capacity; the number and sizes of the

files can change

USB save function specs.
 Interoperation with events (MD, V-Loss, Sensor)

- Saves pre and post 5 seconds of the corresponding channel

- MPEG (saves as set frame), JPEG (1 page / 1 second)

- When audio is on, the audio is also saved

 REPEAT RECORDING

- When all storage space is used, it deletes old save data and begins a new save cycle.

 Up to 1,000 events can be saved.
 It saves it in the same resolution as that of the LIVE screen (D1, HD1, CIF)
 SanDisk and TRANSCEND products are recommended for the USB memory.

Current Time

Item Description

Date Current setup date displayed on network server.
Time Current setup time displayed on network server.

Time Setup

Item Description

Set Manually Adjust network server time manually.
Time Server Set up address of time server for Server 1 - 5.

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SNS-100/400 Network Server

4.2.11. LOG

Recent activities made for network server are displayed in a log.

Item Description

Clear Delete logs.

Note

When checking Send Log to Administrator E-mail, logs are sent to the administrator e-mail at 04:00

4.2.12. Upgrade

Upgrade program of SNS-100/400 network server.

System Upgrade Configuration.

Item Description

Firmware Upgrade firmware of SNS-100/400 network server.

Upgrade methods are as shown below.

Note

- Check current version.

- Press ‘search‘ and select the latest version firmware file and press the ‘send’ button.

- When ‘send’ is pressed, upgrades are done and it automatically reboots.

- Lastly, check if it is changed to the latest version.

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Caution

-Upgrades should be performed only by technicians.

- Always perform upgrades after connecting the product and PC with a cross cable.

- When the network is disconnected or power is turned off during upgrades, the product may be damaged.

4.2. Using Administration Page

Factory Mode Setup

If you click <Reset> button, server is returned to initial value when shipped from the factory after confirmation procedure by
administrator.

4.2.13. System Reboot

Server is rebooted after confirmation procedure of administrator.

Click <OK> button to reboot server.

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SNS-100/400 Network Server

Ch5. T roubleshooting

Before Calling for Malfunctions

If there are problems in operation, please refer to the items below. If the problem persists, please contact the agent you purchased
this product from

Problem Solution

Nothing appears on the
screen.

 Please check the power connection.
 Please check the video signal line connection.
 Check if there is anything wrong with the video signals entered to the network server.
 Open MS-DOS window to check whether SNS-100/400 network server is connected to the

network.
In case of ping 192.168.0.100, replace it with IP address set up at server

※ In case of ping 192.168.0.100, replace it with IP address set up at server.

The video image is not
clear.

The screen is dark.

There is a problem with
operations. The surface is
too hot and black stripes
appear on the screen.

The MOTION DETECTION
function is not working.

The screen flickers too
much.

Audio is not working

Video is stopped

No image from web viewer

No network connection
from Network Manger,
dedicated viewer Network
Manger

 Please check if the lens is clean. Please clean the lens with a clean cloth or brush.
 Please adjust the contrast feature of the monitor.
 Please make sure that the screen is not exposed directly to bright light. Please move the angle

or location of the image if necessary.

 Please readjust the back focus of the connected camera.
 Please adjust the contrast feature of the monitor.

 Check if the terminals are properly set between the systems.
 Please check if an auto iris lens is being used and adjust the brightness level.

 Does the power supplied to the server sway away from standards or change depending on the

time?

 Please check if 'MOTION DETECTION' mode is turned on.
 Please check if the MD LEVEL is too low.
 Please check the setting of the MD AREA.

 Check if the connected ca m era faces directly into the sun or lights.
 Check if the cables are properly connected.

 Please check the audio is selected from admin page.
 Please check speaker volume from the viewer.
 In case input sound through microphone at Viewer is not outputted through Audio Out of

server, please check whether Audio Out channel is selected at admin page. Or check whether
microphone is available at Viewer.

 Please check audio driver is working in user’s PC.
 Please check whether network cable of SNS-100/400 network server is correctly connected.
 In case user uses hub or IP router, check whether these network equipments are working

properly.

 Open MS-DOS window and check whether SNS-100/400 network server is connected to the

network.

 Click ‘refresh (shortcut; F5) ’ button at browser to recall the page
 Check whether power of server and network cable is properly connected.
 Check whether computer is connected to network.

If you use a hub or router, check whether such equipments are properly operated.
(Note: Open MS-DOS window and enter network server IP at ping 192.168.1.100.(120))

 Connect to Admin page to check whether video output is selected.
 Please check MAC address and IP address of SNS-100/400 network server.
 Check whether network cable is properly connected. (Note : Use ping command)
 Check whether connecting to Admin page is available.

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Problem Solution

Image transferred to FTP
or by E-mail cannot be
viewed

When camera cannot be
controlled for Pan/ Tilt/
Zoom

When the contents stored
on the USB memory does
not appear

When product data is not
displayed in the local
network

Before Calling for Malfunctions

 Video may not be viewed since Divx codec is not installed in user’s PC. Divx codec can

decode video compressed with MPEG4. Download and install the latest Divx codec, and check
video.

http://www.divx.com/divx/download

 Check the camera / speed dome protocol.
 See if the proper model and manufacturer is selected at the mode.
 Inspect the cables connected to the device.

 Make sure not to remove it when it is being saved on the USB
 Check if the USB is properly connected.
 Make sure that capacity display is accurate on the Record Page.
 Check the network cable’s connection status.
 Press the reset switch on the back of the product for 5 seconds and factory initialize the

product to check.

33

SNS-100/400 Network Server

Specifications

Specifications SNS-400 SNS-100

Video Input BNC(X4) BNC(X1)
Video Output BNC(X1), Quad Display BNC(X1), Loop Out
Output Video Format MPEG4 / MJPEG Selectable

Output Resolution

Frame Rate

Video Compression Stage 5 stages (Very Low, Low, Middle, High, Very High)
Audio Format Bi-directional audio, 8KHz ADPCM
Ethernet 10/100Mbps
Protocol HTTP, TCP/IP, PPPOE, FTP, SMTP, DHCP, DNS, DDNS, NTP
Dynamic IP Supports XDSL and DHCP
DDNS Supports DDNS
Max, User 20 Users

PC Viewer Network Manager (

S/W

I/O
Specs

Power source DC12V±10%(AC Adapter included)
Power consumption App. 12W App. 8W
Operating Environment -10℃ to +50℃ / 30% to 80% RH
Dimensions 190mm(W) × 45mm(H) × 135mm(D)
Weight (main frame) App. 845g App. 765g

Accessories

Web Page
Web ActiveX Control

SDK
Audio Input Mini Jack(X4), Mono, Line or Mic level Mini Jack(X1), Mono, Line or Mic level
Audio Output
Ethernet RJ-45 Connector(X1) : 10/100 Base Ethernet
Sensor Input Terminal(X4) Terminal(X2)
Relay Output Terminal(X4) Terminal(X2)

Serial Interface
USB Port

NTSC : 704 x 480(D1), 704 x 240(Half D1), 352 x 240(CIF)
PAL : 704 x 576(D1), 704 x 288(Half D1), 352 x 288(CIF)

Max 120 fps (CIF)
Max 30 fps (D1)

Embedded Web Server

Supports 3rd party SDK

Mini Jack(X1), Mono

RS-422/485 Terminal(X1), RS-232C Terminal(X1)
USB 2.0 (Front, For Flash Memory Storage)

- CD(X1)

connector (X2)

- I/O

- AC adapter(X1)

- AC power cord(X1)

DVR/Server/IPCam Integrated Manager S/W

Max 30 fps (D1, CIF)

)

- User Manual(X1)

- Wall Bracket(X2)

- Ethernet Cross Cable(X1)

34

P/No. : Z6806082501B

November. A. 14