Samsung NZ36K7570RS/AA-00, NZ36K7570RG/AA-00 Owner’s Manual
Electric Cooktop
User manual
NZ36K7570R*
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Regulatory Notice
1. FCC Notice
CAUTION
FCC CAUTION: Any changes or modications not expressly approved
by the party responsible for compliance could void the user’s
authority to operate the equipment.
This device complies with Part 15 of FCC Rules. Operation is Subject
to following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received including
interference that cause undesired operation.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select other channels.
FCC STATEMENT:
This equipment has been tested and found to comply within the
limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
• Reorienting or relocating the receiving antenna
• Increasing the separation between the equipment and receiver
• Connecting the equipment to an outlet that is on a different
circuit than the radio or TV.
• Consulting the dealer or an experienced radio/TV technician for
help.
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FCC RADIATION EXPOSURE STATEMENT:
IC RADIATION EXPOSURE STATEMENT:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
This equipment complies with IC RSS-102 radiation exposure limits
set forth for an uncontrolled environment. This equipment should be
installed and operated so there is at least 8 inches (20 cm) between
the radiator and your body. This device and its antenna(s) must not
be co-located or operated in conjunction with any other antenna or
transmitter.
2. IC Notice
The term “IC” before the radio certication number only signies
that Industry Canada technical specications were met. Operation
is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the
device.
This Class B digital apparatus complies with Canadian ICES-003.
For products sold in the US and Canadian markets, only channels
1~11 are available. You cannot select other channels.
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Contents
Contents
Important safety instructions 5
Contents
Before you start 15
About surface cooking 15
Location of the surface elements and controls 16
Operations 18
Switching the appliance on 18
Select the cooking zone and heat setting 18
Switching the appliance off 21
Using the child lock 21
Timer 22
Sync control 22
Sound on/off 23
Using the proper cookware 23
Choosing the proper cookware 24
Protecting the cooktop 24
Using the smart connect feature 25
Using the hood control feature 25
Maintenance 26
Care and cleaning of the glass cooktop 26
Warranty (U.S.A) 30
Warranty (CANADA) 31
Appendix 33
Open Source Announcement 33
Model name & serial number 33
Troubleshooting 28
Troubleshooting 28
Information codes 29
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Important safety instructions
Read and follow all instructions before using your cooktop to
prevent the risk of re, electric shock, personal injury, or damage
when using the cooktop. This guide does not cover all possible
conditions that may occur. Always contact your service agent or the
manufacturer about problems that you do not understand.
WHAT YOU NEED TO KNOW ABOUT
SAFETY INSTRUCTIONS
Warnings and Important safety instructions in this manual do not
cover all possible conditions and situations that may occur. It is
your responsibility to use common sense, caution, and care when
installing, maintaining, and operating your cooktop.
Important safety symbols and precautions
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal
injury or death.
CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury
when using your cooktop, follow these basic safety precautions.
Do NOT attempt.
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call a Samsung service center for help.
Note
These warning signs are here to prevent injury to you and others.
Please follow them explicitly.
After reading this section, keep it in a safe place for future reference.
Important safety instructions
CAUTION
Hazards or unsafe practices that may result in minor personal injury
or property damage.
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Important safety instructions
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STATE OF CALIFORNIA PROPOSITION
Important safety instructions
65 WARNING US ONLY
WARNING: This product contains chemicals known to the State of
California to cause cancer and birth defects or other reproductive
harm.
FOR YOUR SAFETY
When using electrical appliances, you should follow basic safety
precautions, including the following:
CAUTION
• Use this appliance only for its intended purpose as described in
this Owner’s Manual.
• Potentially hot surfaces include the cooktop, the cooktop facing,
and areas near the cooktop.
User servicing - Do not repair or replace any part of the
appliance unless specically recommended in this manual. All
other servicing should be referred to a qualied technician.
Always disconnect the power to the appliance before servicing
by removing the fuse or switching off the circuit breaker.
• Do not store items of interest to children in cabinets above
the cooktop surface. Children climbing on the cooktop to
reach items could be seriously injured.
• Do not leave children alone. Never leave children alone or
unattended in an area where this appliance is in use. They
should never be allowed to sit or stand on any part of the
appliance.
• Never use your appliance for warming or heating the room.
• Do not use water on grease res. Turn off the cooktop to
avoid spreading the ames. Smother the re or ames or
use a dry chemical, baking soda, or foam-type extinguisher.
• Storage in or on the appliance. Do not store ammable
materials near the surface units. Be sure all packing
materials are removed from the appliance before operating
it. Keep plastics, clothes, and paper away from parts of the
appliance that may become hot.
• Wear proper apparel. Never wear loose-tting or hanging
garments while using the appliance.
• Use only dry potholders. Placing moist or damp potholders
on hot surfaces may result in burns from steam. Do not
let the potholder touch hot heating elements. Do not use a
towel or other bulky cloth.
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• Teach children not to play with the controls or any other
part of the cooktop.
• Be sure your appliance is properly installed and grounded
by a qualied technician.
• Avoid scratching or striking the cooktop. Doing so may lead
to glass breakage. Do not cook on a cooktop with broken
glass. Shock, re, or cuts may occur.
• For your safety, do not use high-pressure water cleaners or
steam jet cleaners to clean any part of the cooktop.
• If the power cord is damaged, it must be replaced by
the manufacturer, its service agent, or similarly qualied
persons to avoid creating a hazard.
• The appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
• Do not lean on the cooktop as you may turn the control
knobs inadvertently.
SURFACE COOKING UNITS
Important safety instructions
• Never leave surface units unattended at high heat settings.
Boilovers cause smoking and greasy spillovers that may
ignite.
• Protective Liners – Do not use aluminum foil to line surface
unit drip bowls or oven bottoms, except as suggested in the
manual. Improper installation of these liners may result in a
risk of electric shock or re.
• Do not lift the cooktop. Lifting the cooktop can damage the
cooktop and cause the cooktop to malfunction.
• Never use the glass cooktop surface as a cutting board.
• Use care when touching the cooktop. The glass surface of
the cooktop will retain heat after the controls have been
turned off.
• Use proper pan sizes. This appliance is equipped with
surface units of different size. Select pots and pans that
have at bottoms large enough to cover the surface area of
the heating element. Using undersized cookware will expose
a portion of the heating element to direct contact and may
result in the ignition of clothing. Matching the size of the
pot or pan to the burner will also improve efciency.
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Important safety instructions
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• Cookware Handles Should Be Turned Inward and Not
Important safety instructions
Extend Over Adjacent Surface Units – To reduce the risk
of burns, ignition of ammable materials, or spillage due
to unintentional contact with cookware, position cookware
handles so that they are turned inward and do not extend
over adjacent surface units.
• Glazed cookware. Only certain types of glass, glass/ceramic,
ceramic, earthenware, or other glazed cookware can be
used for rangetop service without breaking due to sudden
changes in temperature.
• Always turn the surface units off before removing
cookware.
• Keep an eye on foods being fried at high or medium high
heat settings.
• To avoid oil spillover and re, use a minimum amount of oil
when shallow pan-frying and avoid cooking frozen foods
that have excessive amounts of ice.
• Do not operate the cooktop without cookware. If the
cooktop operates without cookware, the control knobs will
become hot.
• Do not move the container and bowl in a horizontal position
on cooktop surface.
• Be careful when placing spoons or other stirring utensils
on the glass cooktop surface when it is in use. They may
become hot and could cause burns.
• Cleaning. Read and follow all instructions and warnings on
the cleaning cream labels.
• Be sure you know which control knob operates each surface
unit. Make sure you have turned on the correct surface unit.
• When preparing aming foods under the hood, turn the fan
on.
• Do not store heavy items above the cooktop surface that
could fall and damage it.
• Do not Use Decorative Surface Element Covers – If an
element is accidentally turned on, the decorative cover
will become hot and possibly melt. Burns will occur if the
hot covers are touched. Damage may also be done to the
cooktop.
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ELECTRICAL SAFETY
Use factory installed exible cord to connect to power supply only,
do not use power supply cord kit.
• The cooktop should be serviced only by qualied service
personnel. Repairs carried out by unqualied individuals
may cause injury or a serious malfunction. If your appliance
is in need of repair, contact a Samsung authorized service
center. Failure to follow these instructions may result in
damage and void the warranty.
• Flush - mounted appliances may be operated only after
they have been installed in cabinets and workplaces that
conform to the relevant standards. This ensures that the
appliances are installed in compliance with the appropriate
safety standards.
• If your appliance malfunctions or if fractures, cracks, or
splits appear:
- switch off all cooking zones
- unplug the cooktop from the AC wall outlet
- contact your local Samsung service center.
WARNING
If the surface is cracked, switch off and unplug the appliance to
avoid the possibility of electrical shock. Do not use your cooktop
until the glass surface has been replaced.
CHILD SAFETY
WARNING
• This appliance is not intended for use by young children or
inrm persons without the adequate supervision of a responsible
adult.
• Young children should be supervised to ensure that they do not
play with the appliance.
• The cooking zones will become hot when you cook. To keep
small children from being burned, always keep them away from
the appliance while you are cooking.
WARNING
Accessible parts may become hot during use. To avoid burns, young
children should be kept away.
Important safety instructions
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Important safety instructions
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VENTILATING HOOD
Important safety instructions
• Clean ventilating hoods frequently. Do not let grease
accumulate on the hood or lter.
• When aming foods under the hood, turn the fan on.
GLASS/CERAMIC COOKING SURFACES
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS.
Surface units may be hot even though they are dark in
color. Areas near surface units may become hot enough
to cause burns. During and after use, do not touch, or let
clothing or other ammable materials contact the surface
units or areas near the units until they have had sufcient
time to cool. Among these areas are the cook-top and the
facing of the cooktop.
• Do not cook on a broken cooktop. If the cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cooktop and create a risk of electric shock. If your
cooktop breaks, contact an authorized Samsung service
center immediately.
Clean the cooktop with caution. If a wet sponge or cloth is used
to wipe spills on a hot cooking area, be careful to avoid steam
burns. Some cleaners can produce noxious fumes if applied to a
hot surface.
CRITICAL INSTALLATION WARNINGS
WARNING
• This appliance must be installed by a qualied technician or
service company.
- Failing to have a qualied technician install the cooktop
may result in electric shock, re, an explosion, problems
with the product, or injury.
• Unpack the cooktop, remove all packaging material and
examine the cooktop for any damage such as dents. If there
is any damage, do not operate the cooktop and notify your
dealer immediately.
• Plug the power cord into a properly grounded outlet with
the proper conguration. Your cooktop should be the only
item connected to this circuit.
• Keep all packaging materials out of the reach of children.
Children may use them for play and injure themselves.
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• Install the cooktop on a sturdy, level cabinet that can
support its weight.
- Failing to do so may result in problems with the
cooktop.
• Do not hook the power cord over a metal object, place a
heavy object on the power cord, or insert the power cord
between objects.
- This may result in electric shock or re.
Important safety instructions
• This appliance must be properly grounded.
• Do not ground the appliance to a gas pipe, plastic water
pipe, or telephone line.
- This may result in electric shock, re, an explosion, or
problems with the product.
• Do not cut or remove the grounding prong from the power
cord under any circumstances.
• Connect the cooktop to a circuit that provides the correct
amperage.
• Do not install this appliance in a humid, oily or dusty
location, or in a location exposed to direct sunlight or water
(rain drops).
- This may result in electric shock or re.
• Do not use a damaged power cord or loose wall socket.
- This may result in electric shock or re.
• Do not pull or bend the power cord excessively.
• Do not twist or tie the power cord.
CRITICAL USAGE WARNING
If the power cord is damaged, contact your nearest Samsung
service center.
CAUTION
• If the appliance is ooded by any liquid, please contact your
nearest Samsung service center. Failing to do so may result
in electric shock or re.
• If the appliance produces a strange noise, a burning smell,
or smoke, unplug the power plug immediately and contact
your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
• In the event of a gas leak (such as propane gas, LP gas, etc.),
ventilate the area immediately. Do not touch the power
cord. Do not touch the appliance.
- A spark may result in an explosion or re.
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Important safety instructions
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• Take care not to contact the cooktop surface with your body
Important safety instructions
while cooking or just after cooking.
- Failing to do so may result in burns.
• Always observe safety precautions when using your cooktop.
Never try to repair the cooktop on your own - there is
dangerous voltage inside. If the cooktop needs to be repaired,
contact an authorized Samsung service center near you.
• If you use the appliance when it is contaminated by foreign
substances such as food waste, it may result in a problem
with the appliance.
• Do not attempt to repair, disassemble, or modify the
appliance yourself.
- Since a high voltage current enters the product chassis,
it may result in electric shock or re.
- When a repair is needed, contact your nearest Samsung
service center.
• If any foreign substance such as water has entered the
appliance, contact your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
• Do not touch the power cord with wet hands.
- This may result in electric shock.
• Do not turn the appliance off while an operation is in
progress.
- This may cause a spark and result in electric shock or re.
• Keep all packaging materials well out of the reach of
children, as packaging materials can be dangerous to
children.
- If a child places a plastic bag over his or her head, the
child can suffocate.
• Do not let children or any person with reduced physical,
sensory, or mental capabilities use this appliance
unsupervised.
• Keep pets away from the appliance because pets may step
on the controls of the appliance, causing a malfunction.
• Make sure that the appliance’s controls and cooking areas
are out of the reach of children.
- Failing to do so may result in electric shock, burns, or
injury.
• Do not use or place ammable sprays or objects near the
cooktop.
- Flammable items or sprays can cause res or an
explosion.
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• Do not insert ngers, foreign substances, or metal objects
such as pins or needles into inlets, outlets, or holes. If
foreign substances are inserted into any of these holes,
contact your product provider or nearest Samsung service
center.
• Never use this appliance for purposes other than cooking.
- Using the appliance for any purpose other than cooking
may result in a re.
• Never heat plastic or paper containers and do not use them
for cooking.
- Failing to do so may result in a re.
• Do not heat food wrapped in paper from magazines,
newspapers, etc.
- This may result in a re.
• Do not hold food in your bare hands during or immediately
after cooking.
- Use cooking gloves. The food may be very hot and you
could burn yourself.
- As the handle and cooktop surfaces may be hot enough
to cause burns after cooking, use cooking gloves to
protect your hands from burns.
USAGE CAUTIONS
CAUTION
• If the surface is cracked, turn the appliance off.
• Dishes and containers can become hot. Handle with care.
• Hot foods and steam can cause burns. Carefully remove
• Remove lids from baby food jars before heating. After
• Take care as beverages or food may be very hot after
Important safety instructions
- Failing to do so may result in electric shock.
container coverings, directing the steam away from your
hands and face.
heating baby food, stir well to distribute the heat evenly.
Always test the temperature by tasting before feeding the
baby. The glass jar or the surface of the food may appear to
be cooler than the interior, which can be hot enough to burn
an infant’s mouth.
heating.
- Especially when feeding a child, make sure that the food
or beverage has cooled sufciently.
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Important safety instructions
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• Take care when heating liquids such as water or other
Important safety instructions
beverages.
- Make sure to stir during or after cooking.
- Avoid using a slippery container with a narrow neck.
- Wait at least 30 seconds after heating before removing
the heated liquid.
- Failing to do so may result in an abrupt overow of the
contents and cause burns.
• Do not stand on top of the appliance or place objects (such
as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
- This may result in electric shock, re, problems with the
product, or injury.
• Do not operate the appliance with wet hands.
- This may result in electric shock.
• Do not spray volatile substances such as insecticide onto
the surface of the appliance.
• Do not put your face or body close to the appliance while
cooking.
- Take care that children do not come too close to the
appliance.
- Failing to do so may result in children burning
themselves.
• Do not scratch the glass of the cooktop with a sharp object.
- This may result in the glass being damaged or broken.
• Do not store anything directly on top of the appliance when
it is in operation.
• Do not over-heat food.
- Overheating food may result in a re.
- As well as being harmful to humans, it may also result in
electric shock, re, or problems with the product.
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Before you start
CRITICAL CLEANING WARNINGS
CAUTION
• Do not clean the appliance by spraying water directly on to
it.
• Do not use benzene, thinner, or alcohol to clean the
appliance.
- This may result in discoloration, deformation, damage,
electric shock, or re.
• Take care not to hurt yourself when cleaning the appliance
(externally or internally).
- You may hurt yourself on the sharp edges of the
appliance.
• Do not clean the appliance with a steam cleaner.
- This may result in corrosion.
• Keep the cooktop surface clean. Food particles or spattered
oils stuck to the cooktop surface can cause paint damage
and reduce the efciency of the cooktop.
About surface cooking
CAUTION
BEFORE COOKING
• Do not use the glass cooktop surface as a cutting board.
• Do not place or store items that can melt or catch re on the glass cooktop,
even when it is not being used.
• Turn the surface units on only after placing cookware on them.
• Do not store heavy items above the cooktop surface. They could fall and
damage it.
CAUTION
DURING COOKING
• Do not place aluminum foil or plastic items such as salt and pepper shakers,
spoon holders, or plastic wrappings on the cooktop when it is in use.
• Make sure the correct surface unit is turned on.
• Never cook directly on the glass. Always use cookware.
• Always place the pan in the center of the surface unit you are cooking on.
• Never leave surface units unattended while using a high heat setting.
Boilovers cause smoking and greasy spillovers that may catch on re.
• Turn the surface units off before removing cookware.
• Do not use plastic wrap to cover food. Plastic may melt onto the surface and
be very difcult to remove.
Before you start
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Before you start
CAUTION
AFTER COOKING
• Do not touch the surface units until they have cooled down.
• The surface may be still be hot and burns may occur if you touch the glass
surface before it has cooled down sufciently.
• Immediately clean spills on the cooking area to prevent a tough cleaning chore
Before you start
later.
• If cabinet storage is located directly above the cooking surface, make sure
that the items in it are infrequently used and can be safely stored in an area
subjected to heat. Temperatures may be unsafe for items such as volatile
liquids, cleaners, or aerosol sprays.
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant
element will glow red. To maintain the selected setting, the element will cycle
on and off. The heating element retains enough heat to provide a uniform and
consistent heat during the off cycle. For efcient cooking, turn off the element
several minutes before cooking is complete. This will allow residual heat to
complete the cooking process.
NOTE
Radiant elements have a limiter that allows the element to cycle ON and OFF, even
at the HI setting. This helps to prevent damage to the ceramic cooktop. Cycling at
the HI setting is normal and can occur if the cookware is too small for the radiant
element or if the cookware bottom is not at.
CAUTION
if the cooktop is installed above an oven, do not use the cooktop while the oven’s
Self-cleaning function is on.
Location of the surface elements and controls
Cooking zones
01
02
04
01 Left Rear
(7”, 1500 W)
04 Left Front
(7”, 1500 W)
06
02 Center
(6”/9”/12”, 3000W)
05 Right Front
(6”/9”, 3300W)
03 Right Rear
(6”, 1200 W)
06 Control Panel
03
05
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Control Panel
02
Magnetic Knob
The magnetic knob is a detachable control knob with a magnetic base you can use
to set and adjust the power level of any of the radiant elements on your cooktop
easily and intuitively.
03
01
07
06
08
01 Sync Control selector 02 Indicators for heat
settings and residual
heat
04 Pan ize selector
07 Heat setting selector
05 Melt selector ( )
08 Timer
(Magnetic Knob)
10 Smart Connect 11 Child lock
04
03 Cooking zone
selectors
06 Power
09 Simmer selector ( )
05
09
10 11
To use the magnetic knob:
1. Place it in the center of the element
control of your choice. The knob’s
magnet holds it in place.
2. Press the Power button to turn on the
cooktop, and then press the element’s
ON/OFF key within 20 seconds.
3. Grasp and turn the magnetic knob
within 10 seconds to set the element’s
power level.
With the cooktop powered on, if you put the magnetic knob over an unused
element on the control panel, the cooktop recognizes the knob and sets the power
level to 0. Then, you can change the power level using the knob.
NOTE
You can also set the power level by touching the element control with your nger.
See pages 18 and 19.
Before you start
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Operations
Residual heat indicator
When an individual cooking zone or the cooktop is turned off, the presence
of residual heat is shown with an (for “hot”) in the digital display of the
appropriate cooking zone. The residual heat indicator goes out only after the
cooking zone has cooled.
You can use the residual heat to thaw food or keep food warm.
WARNING
As long as the residual heat indicator is illuminated, there is a risk of burns.
WARNING
If the power supply is interrupted, the symbol will go out and information
about residual heat will no longer be available.
Operations
However, you may still be able to burn yourself. This can be avoided by always
taking care when near the cooktop.
Cooking areas
• The cooking areas on your cooktop are identied by permanent circles on the
glass cooking surface. For the most efcient cooking, t the pan size to the
element size.
• Pans should not extend more than ½˝ to 1˝ beyond the cooking area.
• When a control is turned on, you can see a glow through the glass cooking
surface. The element will cycle on and off to maintain the preset heat setting,
even at high settings.
• For more information on selecting proper types of cookware, refer to the
section “Using the proper cookware”.
Switching the appliance on
Turn the cooktop on by touching the
POWER key for approximately 1 second.
NOTE
After you have touched the POWER key to switch on your cooktop, you must
select an element and power setting within approximately 20 seconds. Otherwise,
the cooktop will switch itself off for safety reasons.
Select the cooking zone and heat setting
Single surface unit (left rear, left front, right rear)
1. To select an element, touch the
element’s ON/OFF key.
• The digital displays will show .
Initial cleaning
Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass
cleaner.
WARNING
Do not use caustic or abrasive cleaners. The surface could be damaged.
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2. To set and adjust the power level,
run your nger clockwise or
counterclockwise along the surface of
the element’s control.
• If you do not set a power level after
selecting an element, the element will
turn off automatically after 10 seconds.
• If you have attached the magnetic knob
to the element control, grasp and turn
the magnetic knob within 10 seconds.
3. To set and adjust the power level,
run your nger clockwise or
counterclockwise along the surface of
the element’s control.
• If you do not set a power level after
selecting an element, the element will
turn off automatically after 10 seconds.
• If you have attached the magnetic knob
to the element control, grasp and turn
the magnetic knob within 10 seconds.
Dual surface unit (right front)
The dual surface unit features inner and outer elements. You can select either
element depending on the cookware you are using.
1. To select the cooking zone, touch the
corresponding cooking zone’s selector.
• The digital displays will show .
2. To select the pan size, touch the Pan
Size key.
When the indicator turns on, the unit
operates in Dual mode.
Triple surface unit (Center)
The triple surface unit features 3 different heaters so that you can select any
heater depending on the size of the container to use.
1. For selecting the cooking zone, touch
the corresponding cooking zone’s
selector.
• The digital displays will show .
2. For selecting the pan size, touch the Pan
Size key. When the indicator turns on,
the unit operates in Dual mode. When
the [ ] indicator turns on, the unit
operates in Triple mode.
3. For setting and adjusting the power
level, rotating the magnetic knob.
• If no key is entered after a burner
is selected, the burner will turn off
automatically after 10 seconds.
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Operations
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Operations
NOTE
You can set a power level from 1 to 15 for the selected cooking zone.
NOTE
If you try to rotate the magnetic knob by grabbing its side or by pushing it, it will
not work. Grasp the knob with two ngers, and then turn it.
NOTE
If you turn the magnetic knob while wearing oven gloves, the knob will not work.
You must be bare handed.
Recommended settings
Operations
The power levels in the table below are guidelines. The power settings required
for various cooking methods depend on a number of variables, including the
quality of the cookware being used and the type and amount of food being
cooked.
SETTING POWER LEVELS TYPE OF COOKING
• Starting most foods
HIGH 13-15
MEDIUM HIGH 10-12
MEDIUM 7-9
MEDIUM LOW 4-6
LOW
1-3
Melt, Simmer
• Bringing water to a boil
• Quickly searing meat
• Pan boiling
• Continuing a rapid boil
• Deep fat frying, pan frying, stir frying
• Maintaining a slow boil
• Thickening sauces and gravies
• Steaming vegetables
• Keeping foods cooking, poaching,
stewing
• Melting chocolate or butter
• Keeping foods warm
• Simmering
Griddle (Sync control zone)
Preheat the griddle (MEDIUM HIGH or HIGH) for 5-10 minutes.
Type of cooking Setting
Pancakes MEDIUM LOW
French toast MEDIUM LOW
Fried eggs MEDIUM
Hamburgers MEDIUM HIGH – cook to desired browness
Bacon, sausages MEDIUM HIGH – cook to desired doneness
NOTE
• The power settings indicated in the table above are provided only as
guidelines for your reference.
• You will need to adjust the power settings according to the cookware you are
using and the food you are cooking.
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Switching the appliance off
Touch the ON/OFF key for the currently
operating element, or set the power level to
0 to turn the element off.
To completely switch off the appliance,
touch the POWER key for 1 second.
NOTE
After you switch off a single cooking zone
or the entire cooking surface, the presence
of residual heat will be indicated in the
digital displays of the corresponding
cooking zones by an (for “hot”).
Using the child lock
You can use the child lock to safeguard against a child unintentionally turning on
a cooking zone and activating the cooking surface. Also, the control panel, with
the exception of the POWER key, can be locked to prevent the settings from being
changed unintentionally, for example, by wiping over the panel with a cloth.
Switching the child safety lock On/Off
1. Touch the Child lock key for
approximately 3 seconds.
An acoustic signal will sound as
conrmation.
2. Touch any control key.
will appear in the displays,
indicating the child lock has been
activated.
3. To switch the child lock off, touch the
Child lock key again for 3 seconds.
An acoustic signal will sound as
conrmation.
NOTE
• If you activate the child lock while the cooktop is operating, touch the POWER
button to turn the cooktop off for safety reasons.
• If the child lock is enabled when the cooktop is not operating, all buttons will
be disabled including the POWER button.
Operations
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Operations
Timer
1. Press the Timer key. The number 10 will
be displayed above the timer display.
2. Use the Timer setting selectors ( or )
to set the desired amount of time.
Operations
NOTE
• To change the settings quicker, touch and hold any of the
until the desired value is reached.
• When the timer is terminated, it sounds a beep 5 times. However, the cooking
zone will not be turned off.
Then, press Timer key again.
NOTE
The timer can be adjusted from 0 to 99.
3. To cancel the timer settings, hold down
the Timer key for 3 senconds.
or
control keys
Sync control
You can use Sync Control to operate and control the two elements on the left
side simultaneously, as a single cooking zone, and then use the zone for large
cookware. (Examples: oval cookware, large spaghetti pots, etc.)
1. Touch the Sync Control selector. The two
left elements are synched and will now
work together.
2. Use an element control as shown to
adjust the power level of the two left
elements. The power setting displays
of the two left side elements (front and
rear) will change together.
3. To disable Sync Control, touch the Sync
Control selector.
• You can also use the magnetic knob to
control the two elements. See page 17.
NOTE
When two currently operating left elements are synched, the power level settings
of two elements will be set to the level of the element with the higher setting.
NOTE
To turn the synched elements off, touch the
ON/OFF key of any synched elements.
The two synced elements will turn off
simultaneously.
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Sound on/off
1. Touch the POWER key for
approximately 1 second.
2. Touch the key for 3 seconds within
10 seconds of pressing the POWER key.
3. Sound will turn off and will appear in
the Timer display.
4. To change the Sound setting, repeat
Steps 1 and 2.
Sound will turn on and will appear in
the Timer display.
NOTE
To change the Sound On/Off setting, you
must operate the Sound On/Off function
within 10 seconds of turning the power on.
Using the proper cookware
Using the right cookware can prevent many problems, such as uneven cooking or
extended cooking times. Using the proper pots and pans will reduce cooking times
and cook food more evenly.
Check for atness by rotating a ruler across
the bottom of the cookware.
CORRECT INCORRECT
Flat bottom and straight sides.
• Tight tting lids.
• Weight of handle does not tilt pan.
• Pan is well balanced.
• Pan size matches the amount of
food to be prepared and the size of
the surface element.
• Made of a material that conducts
heat well.
Always match pot diameter to element
surface diameter.
Curved and warped pan bottoms.
Pan overhangs element by more than
one-half inch.
Pan is smaller than element.
Heavy handle tilts pan.
Operations
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Operations
Choosing the proper cookware
What your cookware is made of determines how evenly and quickly heat is
transferred from the surface element to the pan bottom.
• ALUMINUM - Excellent heat conductor. Some types of food will cause the
aluminum to darken. (Anodized aluminum cookware resists staining & pitting.).
If aluminum pans are slid across the ceramic cooktop, they may leave metal
marks that resemble scratches. Remove these marks as soon as the cooktop
cools down.
• COPPER - Excellent heat conductor but discolors easily. May leave metal marks
on ceramic glass (To remove, see above.)
• STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is
Operations
durable, easy to clean, and resists staining.
• CAST IRON - A poor conductor; retains heat very well. Cooks evenly once
cooking temperature is reached. Not recommended for use on ceramic
cooktops.
• ENAMELWARE - Heating characteristics will vary depending on the base
material. Porcelain enamel coating must be smooth to avoid scratching ceramic
cooktops.
• GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces
because it may scratch the surface
Protecting the cooktop
Cleaning
• Clean the cooktop before using it for the rst time.
• Clean your cooktop daily or after each use. This will keep your cooktop looking
good and can prevent damage.
• If a spillover occurs while you are cooking, immediately clean the spill from
the cooking area while it is hot to prevent a tough cleaning chore later. Using
extreme care, wipe the spill with a clean, dry towel.
• Do not allow spills to remain on the cooking area or the cooktop trim for a
long period of time.
• Do not use abrasive cleansing powders or scouring pads which will scratch the
cooktop.
• Do not use chlorine bleach, ammonia, or other cleansers not specically
recommended for use on a glass-ceramic surface.
Preventing marks and scratches
• Do not use glass cookware. It may scratch the cooktop.
• Do not place a trivet or wok ring between the cooktop and the pan. These
items can mark or scratch the cooktop.
• Make sure the cooktop and the pan bottom are clean.
• Do not slide metal pans across the cooktop.
Preventing stains
• Do not use a soiled dish cloth or sponge to clean the cooktop surface. A lm
will remain, which may cause stains on the cooking surface after the area is
heated.
• Continuously cooking on a soiled surface can result in a permanent stain.
Preventing other damage
• Do not allow plastic, sugar, or foods with high sugar content to melt onto the
hot cooktop. Should this happen, clean immediately.
• Do not let a pan boil dry as this will damage the cooktop and the pan.
• Do not use the cooktop as a work surface or cutting board.
• Do not cook food directly on the cooktop. Always use the proper cookware.
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Using the smart connect feature
The cooktop has built in a Wi-Fi module that you can use to sync the cooktop with
the Samsung Smart Home app. On the smartphone app, you can:
• monitor the operating status and the power level settings of the cooktop
elements.
• check and change the timer settings.
Functions that can be operated from the Samsung Smart Home app may not work
smoothly if communication conditions are poor or the product is installed in a
place with a weak Wi-Fi signal.
How to connect the cooktop
Before you can use the remote features of your Samsung cooktop, you must pair it
to the Smart Home App.
1. Download and open the Samsung Smart Home app on your smart device.
2. Follow the app’s instructions, and then touch and hold the Smart Connect key
for 3 seconds.
3. While the connection is being made, the LED indicator above the Smart
Connect key blinks. Once the process is complete, the indicator glows without
blinking. Now the cooktop is connected successfully.
4. If the Smart Connect LED indicator does not turn on, follow the instruction in
the app to reconnect.
NOTE
For further instructions, refer to the web manual at www.samsung.com
Wi-Fi On/Off
• Touch the Smart Connect key to turn on or turn off the Wi-Fi connection.
Using the hood control feature
This product features a Bluetooth device that you can use to connect the cooktop
to Samsung hood control models. Through the Bluetooth connection, you can use
the hood control function on the Samsung Smart Home app.
To nd out more about Samsung hood control-enabled models, visit www.
samsung.com.
To connect to a hood control model
1. Download and run the Samsung Smart Home App on your smartphone. Then,
complete the Smart Connect procedure to connect to the cooktop.
2. Follow the Bluetooth instructions of the hood control model and activate the
Bluetooth connection.
3. Touch and hold the Smart Connect and Child Lock buttons simultaneously to
make the Bluetooth connection. When the Bluetooth connection is sucessfully
established, appears on the display.
4. Follow the instructions in the user manual of the hood control model and the
App guide to use the hood control.
NOTE
• If the Smart Connect connection is not successful, you cannot use the Smart
Home App to monitor and control the hood.
• Without a Smart Connect connection to the cooktop, you can use a Bluetooth
connection to pair the cooktop with the hood and sync them. To do this, follow
steps 2 and 3 above.
Operations
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Maintenance
Maintenance
Care and cleaning of the glass cooktop
Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective.
By following these steps, you can maintain and protect the surface of your glass
cooktop.
1. Before using the cooktop for the rst time, clean it with a ceramic cooktop
cleaner.
• This helps protect the top and makes cleanup easier.
• Daily use of a ceramic cooktop cleaner will help keep the cooktop looking
new.
2. Shake the cleaning cream well. Apply a few drops of cleaner directly to the
cooktop.
3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire
Maintenance
cooktop surface.
4. Use a dry cloth or paper towel to remove all cleaning residue. No need to
rinse.
WARNING
DAMAGE to your glass surface may occur if you use scrub pads other than those
recommended.
Removing burned-on residue
1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop
cleaner on the entire burned residue
area.
3. Using a cleaning pad for ceramic
cooktops, rub the residue area, applying
pressure as needed.
4. If any residue remains, repeat the steps
listed above as needed.
5. For additional protection, after all
residue has been removed, polish the
entire surface by applying ceramic
cooktop cleaner with a paper towel.
Removing heavy, burned-on residue
1. Allow the cooktop to cool.
2. Use a single-edge razor-blade scraper
at approximately a 45° angle against
the glass surface and scrape the soil. It
will be necessary to apply pressure to
remove the residue.
3. After scraping with the razor scraper,
spread a few drops of ceramic cooktop
cleaner on the entire burned residue
area. Use a cleaning pad to remove any
remaining residue. (Do not scrape the
seal around the edges of the cooktop.)
4. For additional protection, after all
residue has been removed, polish the
entire surface by applying ceramic
cooktop cleaner with a paper towel.
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Removing metal marks and scratches
1. Be careful not to slide pots and pans across your cooktop. It will leave marks
on the cooktop surface. You can remove these marks by applying ceramic
cooktop cleaner with a cleaning pad for ceramic cooktops.
2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the
overlay may leave black discoloration on the cooktop. You should remove this
discoloration immediately or it may become permanent.
WARNING
Carefully check the bottoms of pans for roughness that may scratch the cooktop.
Cleaning the cooktop seal
To clean the seal around the edges of
the glass, lay a wet cloth on it for a
few minutes, then wipe clean with a
nonabrasive cleaner.
Potential for permanent damage to the glass surface
• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can
cause pitting of the surface of your cooktop. This is not covered under the
warranty. You should clean the spill while it is still hot. Take special care when
removing hot substances. Refer to the section below.
• When using a scraper, be sure it is new and the razor blade is still sharp. Do
not use a dull or nicked blade.
Cleaning sugary spills and melted plastic
1. Turn off all surface units. Remove hot pans.
2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill
to a cool area of the cooktop. Remove the spill with paper towels.
3. Any remaining spillover should be left until the surface of the cooktop has
cooled.
4. Don’t use the surface units again until all of the residue has been completely
removed.
Maintenance
NOTE
If pitting or indentations in the glass surface have already occurred, the cooktop
glass will have to be replaced. In this case, service will be necessary.
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Troubleshooting
Troubleshooting
Troubleshooting
Samsung works hard to ensure that you don’t have problems with your new
cooktop. If you run into unexpected trouble, look rst for a solution in the tables
below. If you’re still having trouble after trying the suggested solution, call
Samsung at 1-800-SAMSUNG (1-800-726-7864).
Problem Possible cause Solution
The surface units
will not maintain
a rolling boil or
will not cook fast
enough.
The surface units
will not turn on.
Troubleshooting
Areas of
discoloration on
the cooktop.
You may be using
inappropriate cookware.
In some areas, the power
(voltage) may be low.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
The cooktop controls are set
improperly.
Food spillover was not
cleaned.
The surface is hot and the
model features a lightcolored cooktop.
Use pans which are at and
match the diameter of the
surface unit selected.
Cover the pan with a lid until
the desired heat is obtained.
Replace the fuse or reset the
circuit breaker.
Check if the correct control is
set for the surface unit you
are using.
Refer to the section on the
care and cleaning of the glass
cooktop on page 26.
This is normal. The surface
may appear discolored when
it is hot. This is temporary and
will disappear as the glass
cools.
Problem Possible cause Solution
This is normal operation, and
not a system failure. Cycling
The surface unit
frequently cycles
on and off.
The surface unit
stops glowing
when changed to
a lower setting.
Scratches or
abrasions on the
cooktop surface.
The element will cycle on
and off to maintain the
power setting.
This is normal. The unit is still on and hot.
The cooktop is being cleaned
improperly.
Cookware with rough
bottoms was used on the
cooktop or there were
coarse particles (eg. salt or
sand) present between the
cookware and the surface of
the cooktop.
Cookware has been slid
across the cooktop surface.
at the high power setting is
normal and can occur if the
cookware is too small for the
cooktop element or if the
cookware bottom is not at.
Use the cooktop as usual.
Scratches are not removable.
Tiny scratches will become
less visible in time as a result
of cleaning. Use ceramic glass
top cleaning cream. Do not
use chemical or corrosive
agents. These agents may
damage the surface of the
product.
To avoid scratches, follow
the recommended cleaning
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
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Problem Possible cause Solution
• Wait until the surface
cools down. Then, use a
single-edge razor-blade
scraper at approximately
Brown streaks or
specks.
Areas of
discoloration
with metallic
sheen.
Cracking or
"popping" sound.
Boilovers have been cooked
onto the surface.
Mineral deposits from water
and food have been left on
the surface of the cooktop.
This is the sound of the
metal heating and cooling
during cooking.
a 45° angle against the
glass surface to remove
the soil.
• See the section on the
care and cleaning of the
glass cooktop on page 26.
• Remove using a ceramicglass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
This is normal operation and
not a system failure. Use the
cooktop as usual.
Information codes
Information code Possible cause Solution
Turn off the cooktop and then
restart.
If the problem continues,
unplug the power cord for
C3, C4
d0
F0
F1
F2
Sensor malfunctions
A key is pressed for more
than 8 seconds.
Communications between
main and sub PCBs failed.
Communications between
main and EEP-ROM failed.
The touch-enabled IC
communicates abnormally.
30 seconds or more and then
reconnect.
If the problem is not xed,
please contact a local
Samsung service center.
Check if the key pad is wet or
a key is depressed.
If the problem continues,
restart the appliance using the
POWER button. If the problem
still continues, contact a local
Samsung service center.
Restart the appliance using
the POWER button. If the
problem continues, disconnect
power for more than 30
seconds. Then, restart the
appliance. If the problem still
continues, contact a local
Samsung service center.
Troubleshooting
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Warranty
Warranty (U.S.A)
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG
ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original
carton to the original consumer purchaser, is warranted by SAMSUNG against
manufacturing defects in materials and workmanship for a limited warranty
period of:
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop and Radiant Heater
During this limited additional four-years warranty, you will responsible for any
labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the United States. To receive warranty service,
the purchaser must contact SAMSUNG for problem determination and service
procedures. Warranty service can only be performed by a SAMSUNG authorized
service center. The original dated bill of sale must be presented upon request as
proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung
will provide in-home service during the warranty period at no charge subject to
Warranty
availability within the contiguous United States. In home service is not available
in all areas. To receive in home service, the product must be unobstructed and
accessible to the service agent. If service is not available Samsung may elect to
provide transportation of the product to and from an authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge
as stipulated herein, with new or reconditioned parts or products if found to
be defective during the limited warranty period specied above. All replaced
parts and products become the property of SAMSUNG and must be returned
to SAMSUNG. Replacement parts and products assume the remaining original
warranty, or ninety (90) days, whichever is longer.
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply
to the following: damage which occurs in shipment; delivery and installation;
applications and uses for which this product was not intended; altered product
or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect,
re, water, lightning or other acts of nature; use of products, equipment, systems,
utilities, services, parts, supplies, accessories, applications, installations, repairs,
external wiring or connectors not supplied or authorized by SAMSUNG which
damage this product or result in service problems; incorrect electrical line voltage,
uctuations and surges; customer adjustments and failure to follow operating
instructions, maintenance and environmental instructions that are covered and
prescribed in the instruction book; product removal and reinstallation; problems
caused by pest infestations, and overheating or overcooking by user. This limited
warranty shall not cover cases of incorrect electric current, voltage or supply, light
bulbs, house fuses, house wiring, cost of a service call for instructions, or xing
installation errors. Furthermore, damage to the glass cooktop caused by the use
of cleaners other than the recommended cleaners and pads, damage to the glass
cook top caused by hardened spills of sugary materials or melted plastic that are
not cleaned according to the directions in the use and care guide are not covered.
SAMSUNG does not warrant uninterrupted or error-free operation of the product.
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