Samsung NZ30R5330RK User Manual

Electric Cooktop
User manual
NZ30R5330R*
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Contents
Contents
Important safety instructions 2
Contents
Before you start 13
About surface cooking 13 Initial cleaning 14
Operations 15
How to set the appliance for surface cooking 15 Using the proper cookware 16 Choosing the proper cookware 17 Protecting the cooktop 17
Maintenance 18
Care and cleaning of the glass cooktop 18
Troubleshooting 20
Technical data 21
Technical data 21
Warranty (U.S.A) 22
Read and follow all instructions before using your cooktop to prevent the risk of re, electric shock, personal injury, or damage when using the cooktop. This guide does not cover all possible
conditions that may occur. Always contact your service agent or the manufacturer about problems that you do not understand.
WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS
Warnings and Important safety instructions in this manual do not cover all possible conditions and situations that may occur. It is your responsibility to use common sense, caution, and care when installing, maintaining, and operating your cooktop.
Important safety symbols and precautions
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury or death.
Warranty (CANADA) 23
CAUTION
Hazards or unsafe practices that may result in minor personal injury
Appendix 25
Model name & serial number 25
or property damage.
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CAUTION
To reduce the risk of re, explosion, electric shock, or personal injury when using your cooktop, follow these basic safety precautions.
Do NOT attempt.
CALIFORNIA PROPOSITION 65 WARNING
WARNING
Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Important safety instructions
Do NOT disassemble.
Do NOT touch.
Follow directions explicitly.
Unplug the power plug from the wall socket.
Make sure the machine is grounded to prevent electric shock.
Call a Samsung service center for help.
Note
These warning signs are here to prevent injury to you and others. Please follow them explicitly. After reading this section, keep it in a safe place for future reference.
FOR YOUR SAFETY
When using electrical appliances, you should follow basic safety precautions, including the following:
CAUTION
Use this appliance only for its intended purpose as described in this Owner’s Manual.
Potentially hot surfaces include the cooktop, the cooktop facing, and areas near the cooktop.
User servicing - Do not repair or replace any part of the appliance unless specically recommended in this manual. All other servicing should be referred to a qualied technician.
Always disconnect the power to the appliance before servicing by removing the fuse or switching off the circuit breaker.
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Do not store items of interest to children in cabinets above
Important safety instructions
the cooktop surface. Children climbing on the cooktop to
reach items could be seriously injured.
Do not leave children alone. Never leave children alone or unattended in an area where this appliance is in use. They should never be allowed to sit or stand on any part of the appliance.
Never use your appliance for warming or heating the room.
Do not use water on grease res. Turn off the cooktop to avoid spreading the ames. Smother the re or ames or use a dry chemical, baking soda, or foam-type extinguisher.
Storage in or on the appliance. Do not store ammable materials near the surface units. Be sure all packing materials are removed from the appliance before operating it. Keep plastics, clothes, and paper away from parts of the appliance that may become hot.
Wear proper apparel. Never wear loose-tting or hanging garments while using the appliance.
Use only dry potholders. Placing moist or damp potholders on hot surfaces may result in burns from steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky cloth.
Teach children not to play with the controls or any other part of the cooktop.
Be sure your appliance is properly installed and grounded by a qualied technician.
Avoid scratching or striking the cooktop. Doing so may lead to glass breakage. Do not cook on a cooktop with broken glass. Shock, re, or cuts may occur.
For your safety, do not use high-pressure water cleaners or steam jet cleaners to clean any part of the cooktop.
If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualied persons to avoid creating a hazard.
The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
Do not lean on the cooktop as you may turn the control knobs inadvertently.
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SURFACE COOKING UNITS
Never leave surface units unattended at high heat settings. Boilovers cause smoking and greasy spillovers that may ignite.
Protective Liners – Do not use aluminum foil to line surface unit drip bowls or oven bottoms, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock or re.
Do not lift the cooktop. Lifting the cooktop can damage the cooktop and cause the cooktop to malfunction.
Never use the glass cooktop surface as a cutting board.
Use care when touching the cooktop. The glass surface of the cooktop will retain heat after the controls have been turned off.
Use proper pan sizes. This appliance is equipped with surface units of different size. Select pots and pans that have at bottoms large enough to cover the surface area of the heating element. Using undersized cookware will expose a portion of the heating element to direct contact and may result in the ignition of clothing. Matching the size of the pot or pan to the burner will also improve efciency.
Cookware Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of ammable materials, or spillage due to unintentional contact with cookware, position cookware handles so that they are turned inward and do not extend over adjacent surface units.
Glazed cookware. Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed cookware can be used for rangetop service without breaking due to sudden changes in temperature.
Always turn the surface units off before removing cookware.
Keep an eye on foods being fried at high or medium high heat settings.
To avoid oil spillover and re, use a minimum amount of oil when shallow pan-frying and avoid cooking frozen foods that have excessive amounts of ice.
Do not operate the cooktop without cookware. If the cooktop operates without cookware, the control knobs will become hot.
Do not move the container and bowl in a horizontal position on cooktop surface.
Important safety instructions
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Be careful when placing spoons or other stirring utensils
Important safety instructions
on the glass cooktop surface when it is in use. They may
become hot and could cause burns.
Cleaning. Read and follow all instructions and warnings on the cleaning cream labels.
Be sure you know which control knob operates each surface unit. Make sure you have turned on the correct surface unit.
When preparing aming foods under the hood, turn the fan on.
Do not store heavy items above the cooktop surface that
could fall and damage it.
Do not Use Decorative Surface Element Covers – If an element is accidentally turned on, the decorative cover will become hot and possibly melt. Burns will occur if the hot covers are touched. Damage may also be done to the cooktop.
ELECTRICAL SAFETY
Use factory installed exible cord to connect to power supply only, do not use power supply cord kit.
The cooktop should be serviced only by qualied service personnel. Repairs carried out by unqualied individuals may cause injury or a serious malfunction. If your appliance is in need of repair, contact a Samsung authorized service center. Failure to follow these instructions may result in damage and void the warranty.
Flush - mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures that the appliances are installed in compliance with the appropriate safety standards.
If your appliance malfunctions or if fractures, cracks, or splits appear:
- switch off all cooking zones
- unplug the cooktop from the AC wall outlet
- contact your local Samsung service center.
WARNING
If the surface is cracked, switch off and unplug the appliance to avoid the possibility of electrical shock. Do not use your cooktop until the glass surface has been replaced.
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CHILD SAFETY
WARNING
This appliance is not intended for use by young children or inrm persons without the adequate supervision of a responsible adult.
Young children should be supervised to ensure that they do not play with the appliance.
The cooking zones will become hot when you cook. To keep small children from being burned, always keep them away from the appliance while you are cooking.
WARNING
Accessible parts may become hot during use. To avoid burns, young children should be kept away.
GLASS/CERAMIC COOKING SURFACES
Important safety instructions
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS. Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other ammable materials contact the surface units or areas near the units until they have had sufcient time to cool. Among these areas are the cook-top and the facing of the cooktop.
Do not cook on a broken cooktop. If the cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. If your cooktop breaks, contact an authorized Samsung service center immediately.
VENTILATING HOOD
Clean the cooktop with caution. If a wet sponge or cloth is used
to wipe spills on a hot cooking area, be careful to avoid steam
Clean ventilating hoods frequently. Do not let grease accumulate on the hood or lter.
When aming foods under the hood, turn the fan on.
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burns. Some cleaners can produce noxious fumes if applied to a hot surface.
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CRITICAL INSTALLATION WARNINGS
Important safety instructions
WARNING
This appliance must be installed by a qualied technician or service company.
- Failing to have a qualied technician install the cooktop
may result in electric shock, re, an explosion, problems with the product, or injury.
Unpack the cooktop, remove all packaging material and examine the cooktop for any damage such as dents. If there is any damage, do not operate the cooktop and notify your dealer immediately.
Plug the power cord into a properly grounded outlet with the proper conguration. Your cooktop should be the only item connected to this circuit.
Keep all packaging materials out of the reach of children. Children may use them for play and injure themselves.
Install the cooktop on a sturdy, level cabinet that can support its weight.
- Failing to do so may result in problems with the
cooktop.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
- This may result in electric shock, re, an explosion, or
problems with the product.
Do not cut or remove the grounding prong from the power cord under any circumstances.
Connect the cooktop to a circuit that provides the correct amperage.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or water (rain drops).
- This may result in electric shock or re.
Do not use a damaged power cord or loose wall socket.
- This may result in electric shock or re.
Do not pull or bend the power cord excessively.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, or insert the power cord between objects.
- This may result in electric shock or re.
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If the power cord is damaged, contact your nearest Samsung service center.
CRITICAL USAGE WARNING
CAUTION
If the appliance is ooded by any liquid, please contact your nearest Samsung service center. Failing to do so may result in electric shock or re.
If the appliance produces a strange noise, a burning smell, or smoke, unplug the power plug immediately and contact your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate the area immediately. Do not touch the power cord. Do not touch the appliance.
- A spark may result in an explosion or re.
Take care not to contact the cooktop surface with your body while cooking or just after cooking.
Always observe safety precautions when using your cooktop. Never try to repair the cooktop on your own ­there is dangerous voltage inside. If the cooktop needs to be repaired, contact an authorized Samsung service center near you.
If you use the appliance when it is contaminated by foreign substances such as food waste, it may result in a problem with the appliance.
Do not attempt to repair, disassemble, or modify the appliance yourself.
- Since a high voltage current enters the product chassis,
it may result in electric shock or re.
- When a repair is needed, contact your nearest Samsung
service center.
If any foreign substance such as water has entered the appliance, contact your nearest Samsung service center.
- Failing to do so may result in electric shock or re.
Do not touch the power cord with wet hands.
- This may result in electric shock.
Important safety instructions
- Failing to do so may result in burns.
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Do not turn the appliance off while an operation is in
Important safety instructions
progress.
- This may cause a spark and result in electric shock or re.
Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children.
- If a child places a plastic bag over his or her head, the
child can suffocate.
Do not let children or any person with reduced physical, sensory, or mental capabilities use this appliance unsupervised.
Keep pets away from the appliance because pets may step on the controls of the appliance, causing a malfunction.
Make sure that the appliance’s controls and cooking areas are out of the reach of children.
- Failing to do so may result in electric shock, burns, or
injury.
Do not use or place ammable sprays or objects near the cooktop.
- Flammable items or sprays can cause res or an
explosion.
Do not insert ngers, foreign substances, or metal objects such as pins or needles into inlets, outlets, or holes. If foreign substances are inserted into any of these holes, contact your product provider or nearest Samsung service center.
Never use this appliance for purposes other than cooking.
- Using the appliance for any purpose other than cooking
may result in re.
Never heat plastic or paper containers and do not use them for cooking.
- Failing to do so may result in a re.
Do not heat food wrapped in paper from magazines, newspapers, etc.
- This may result in a re.
Do not hold food in your bare hands during or immediately after cooking.
- Use cooking gloves. The food may be very hot and you
could burn yourself.
- As the handle and cooktop surfaces may be hot enough
to cause burns after cooking, use cooking gloves to protect your hands from burns.
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USAGE CAUTIONS
CAUTION
If the surface is cracked, turn the appliance off.
- Failing to do so may result in electric shock.
Dishes and containers can become hot. Handle with care.
Hot foods and steam can cause burns. Carefully remove container coverings, directing the steam away from your hands and face.
Remove lids from baby food jars before heating. After heating baby food, stir well to distribute the heat evenly. Always test the temperature by tasting before feeding the baby. The glass jar or the surface of the food may appear to be cooler than the interior, which can be hot enough to burn an infant’s mouth.
Take care as beverages or food may be very hot after heating.
- Especially when feeding a child, make sure that the food
or beverage has cooled sufciently.
Take care when heating liquids such as water or other beverages.
- Make sure to stir during or after cooking.
- Avoid using a slippery container with a narrow neck.
- Wait at least 30 seconds after heating before removing
the heated liquid.
- Failing to do so may result in an abrupt overow of the
contents and cause burns.
Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
- This may result in electric shock, re, problems with the
product, or injury.
Do not operate the appliance with wet hands.
- This may result in electric shock.
Do not spray volatile substances such as insecticide onto the surface of the appliance.
- As well as being harmful to humans, it may also result in
electric shock, re, or problems with the product.
Important safety instructions
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Do not put your face or body close to the appliance while
Important safety instructions
cooking.
- Take care that children do not come too close to the appliance.
- Failing to do so may result in children burning themselves.
Do not scratch the glass of the cooktop with a sharp object.
- This may result in the glass being damaged or broken.
Do not store anything directly on top of the appliance when it is in operation.
Do not over-heat food.
- Overheating food may result in a re.
CRITICAL CLEANING WARNINGS
CAUTION
Do not clean the appliance by spraying water directly on to it.
Do not use benzene, thinner, or alcohol to clean the appliance.
- This may result in discoloration, deformation, damage,
electric shock, or re.
Take care not to hurt yourself when cleaning the appliance (externally or internally).
- You may hurt yourself on the sharp edges of the
appliance.
Do not clean the appliance with a steam cleaner.
- This may result in corrosion.
Keep the cooktop surface clean. Food particles or spattered oils stuck to the cooktop surface can cause paint damage and reduce the efciency of the cooktop.
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Before you start

About surface cooking

CAUTION
BEFORE COOKING
• Do not use the glass cooktop surface as a cutting board.
• Do not place or store items that can melt or catch re on the glass cooktop, even when it is not being used.
• Turn the surface units on only after placing cookware on them.
• Do not store heavy items above the cooktop surface. They could fall and damage it.
CAUTION
DURING COOKING
• Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon holders, or plastic wrappings on the cooktop when it is in use.
• Make sure the correct surface unit is turned on.
• Never cook directly on the glass. Always use cookware.
• Always place the pan in the center of the surface unit you are cooking on.
• Never leave surface units unattended while using a high heat setting. Boilovers cause smoking and greasy spillovers that may catch on re.
• Turn the surface units off before removing cookware.
• Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very difcult to remove.
CAUTION
AFTER COOKING
• Do not touch the surface units until they have cooled down.
• The surface may be still be hot and burns may occur if you touch the glass surface before it has cooled down sufciently.
• Immediately clean spills on the cooking area to prevent a tough cleaning chore later.
• If cabinet storage is located directly above the cooking surface, make sure that the items in it are infrequently used and can be safely stored in an area subjected to heat. Temperatures may be unsafe for items such as volatile liquids, cleaners, or aerosol sprays.
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant element will glow red. To maintain the selected setting, the element will cycle on and off. The heating element retains enough heat to provide a uniform and consistent heat during the off cycle. For efcient cooking, turn off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process.
NOTE
Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the HI setting. This helps to prevent damage to the ceramic cooktop. Cycling at the HI setting is normal and can occur if the cookware is too small for the radiant element or if the cookware bottom is not at.
CAUTION
If the cooktop is installed above an oven, do not use the cooktop while the oven’s Self-cleaning function is on.
Before you start
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Before you start
Location of the surface elements and controls
01
Before you start
03
05
01 Left Rear (7”, 1500 W) 02 Center (9”, 2500 W) 03 Left Front (7”, 1500 W)
04 Right (5”/8”, 2000 W) 05 Control Knob 06 Hot Surface indicator
02
04
06
Knob operation
Press and turn the knob to a desired setting.
Hot surface indicator
• Comes on when the unit is turned on or hot to the touch.
• Stays on even after the unit is turned off.
• The hot surface indicator turns off only when the cooking zone has cooled down to approximately 150 °F.
Cooking areas
• The cooking areas on your cooktop are identied by permanent circles on the glass cooking surface. For the most efcient cooking, t the pan size to the element size.
Pans should not extend more than ½˝ to 1˝ beyond the cooking area.
• When a control is turned on, you can see a glow through the glass cooking surface. The element will cycle on and off to maintain the preset heat setting,
even at high settings.
• For more information on selecting proper types of cookware, refer to the section “Using the proper cookware”.

Initial cleaning

Wipe the ceramic glass surface with a damp cloth and ceramic cooktop glass cleaner.
WARNING
Do not use caustic or abrasive cleaners. You can damage the surface.
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Operations

How to set the appliance for surface cooking

CAUTION
• The surface elements may be hot even when off and burns can occur. Do not touch the surface elements until they have cooled down sufciently.
• At high or medium-high settings, never leave food unattended. Boilovers cause smoking and greasy spillovers may catch on re.
• Be sure you turn the control knob to OFF when you nish cooking.
Single surface unit control knob (left rear, left front, center)
1. Push the knob in.
2. Turn in either direction to the setting
you want.
2
1
• At both the Off and High settings, the knob clicks into position.
Dual surface unit control knob (right front)
The dual surface unit features an inner and outer element. You can select 1 or 2 elements (Single or Dual) depending on the size of the pot or pan you are using. [ ] indicates the single power zone, and [ ] indicates dual power.
1. Push the knob in.
2. Turn in either direction to the setting
you want.
2
1
NOTE
If you remove the knobs for cleaning, make sure to re-attach them in the correct orientation. (Refer to the illustrations on the previous page.)
CAUTION
• Please note: The operation of a control knob may not synchronize with the actual operation of the radiant element if there is a problem with the cooktop.
• The area on the knob between the high and off settings is not appropriate for cooking.
• To use the single surface unit, turn the control knob to the [ element setting.
• To use the ual surface unit, turn the control knob to the [ ] dual element setting.
] single
Operations
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Operations
Recommended settings
The power levels in the table below are guidelines. The power settings required for various cooking methods depend on a number of variables, including the quality of the cookware being used and the type and amount of food being cooked.
SETTING TYPE OF COOKING
• Starting most foods
HIGH
Operations
MEDIUM HIGH
MEDIUM
MEDIUM LOW • Keeping foods cooking, poaching, stewing
LOW
NOTE
• The power settings indicated in the table above are provided only as guidelines for your reference.
• You will need to adjust the power settings according to the cookware you are using and the food you are cooking.
• Bringing water to a boil
• Quickly searing meat
• Pan boiling
• Continuing a rapid boil
• Deep fat frying, pan frying, stir frying
• Maintaining a slow boil
• Thickening sauces and gravies
• Steaming vegetables
• Melting chocolate or butter
• Keeping foods warm
• Simmering

Using the proper cookware

Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.
Check for atness by rotating a ruler across the bottom of the cookware.
CORRECT INCORRECT
Flat bottom and straight sides.
• Tight tting lids.
• Weight of handle does not tilt pan.
• Pan is well balanced.
• Pan size matches the amount of food to be prepared and the size of the surface element.
• Made of a material that conducts heat well.
Always match pot diameter to element surface diameter.
Curved and warped pan bottoms.
Pan overhangs element by more than one-half inch.
Pan is smaller than element.
Heavy handle tilts pan.
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Choosing the proper cookware

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.
ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting.). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.
COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (To remove, see above.)
STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is durable, easy to clean, and resists staining.
CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.
ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.
GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the surface.

Protecting the cooktop

Cleaning
• Clean the cooktop before using it for the rst time.
• Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage.
• If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean, dry towel.
• Do not allow spills to remain on the cooking area or the cooktop trim for a long period of time.
Do not use abrasive cleansing powders or scouring pads which will scratch the cooktop.
Do not use chlorine bleach, ammonia, or other cleansers not specically recommended for use on a glass-ceramic surface.
Preventing marks and scratches
• Do not use glass cookware. It may scratch the cooktop.
Do not place a trivet or wok ring between the cooktop and the pan. These items can mark or scratch the cooktop.
• Make sure the cooktop and the pan bottom are clean.
Do not slide metal pans across the cooktop.
Preventing stains
Do not use a soiled dish cloth or sponge to clean the cooktop surface. A lm will remain, which may cause stains on the cooking surface after the area is heated.
• Continuously cooking on a soiled surface can result in a permanent stain.
Operations
Preventing other damage
• Do not allow plastic, sugar, or foods with high sugar content to melt onto the hot cooktop. Should this happen, clean immediately.
• Do not let a pan boil dry as this will damage the cooktop and the pan.
Do not use the cooktop as a work surface or cutting board.
Do not cook food directly on the cooktop. Always use the proper cookware.
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Maintenance

Care and cleaning of the glass cooktop

Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop.
1. Before using the cooktop for the rst time, clean it with a ceramic cooktop cleaner.
• This helps protect the top and makes cleanup easier.
• Daily use of a ceramic cooktop cleaner will help keep the cooktop looking
new.
2. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
Maintenance
3. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire
cooktop surface.
4. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.
WARNING
DAMAGE to your glass surface may occur if you use scrub pads other than those
recommended.
Removing burned-on residue
1. Allow the cooktop to cool.
2. Spread a few drops of ceramic cooktop
cleaner on the entire burned residue area.
3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.
4. If any residue remains, repeat the steps listed above as needed.
5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.
Removing heavy, burned-on residue
1. Allow the cooktop to cool.
2. Use a single-edge razor-blade scraper
at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.
3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal around the edges of the cooktop.)
4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.
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Removing metal marks and scratches
1. Be careful not to slide pots and pans across your cooktop. It will leave marks
on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.
2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. You should remove this discoloration immediately or it may become permanent.
WARNING
Carefully check the bottoms of pans for roughness that may scratch the cooktop.
Cleaning the cooktop seal
To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.
Potential for permanent damage to the glass surface
• Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the section below.
• When using a scraper, be sure it is new and the razor blade is still sharp. Do not use a dull or nicked blade.
Cleaning sugary spills and melted plastic
1. Turn off all surface units. Remove hot pans.
2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill
to a cool area of the cooktop. Remove the spill with paper towels.
3. Any remaining spillover should be left until the surface of the cooktop has cooled.
4. Don’t use the surface units again until all of the residue has been completely removed.
NOTE
If pitting or indentations in the glass surface have already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary.
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Maintenance
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Troubleshooting

Samsung works hard to ensure that you don’t have problems with your new cooktop. If you run into unexpected trouble, look rst for a solution in the tables below. If you’re still having trouble after trying the suggested solution, call
Samsung at 1-800-SAMSUNG (1-800-726-7864).
Problem Possible cause Solution
Use pans which are at and match the diameter of the surface unit selected.
Cover the pan with a lid until the desired heat is obtained.
Replace the fuse or reset the circuit breaker.
Check if the correct control is set for the surface unit you are using.
Refer to the section on the care and cleaning of the glass cooktop on page 18.
This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
The surface units will not maintain a rolling boil or will not cook fast enough.
The surface units will not turn on.
Troubleshooting
Areas of discoloration on the cooktop.
You may be using inappropriate cookware.
In some areas, the power (voltage) may be low.
A fuse in your home may be blown or a circuit breaker may have tripped.
The cooktop controls are set improperly.
Food spillover was not cleaned.
The surface is hot and the model features a light­colored cooktop.
Problem Possible cause Solution
This is normal operation, and not a system failure.
Cycling at the high power The surface unit frequently cycles on and off.
The surface unit stops glowing when changed to a lower setting.
Scratches or abrasions on the cooktop surface.
The element will cycle on and off to maintain the power setting.
This is normal. The unit is still on and hot.
The cooktop is being cleaned improperly.
Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop.
Cookware has been slid across the cooktop surface.
setting is normal and can
occur if the cookware is
too small for the cooktop
element or if the cookware
bottom is not at.
Use the cooktop as usual.
Scratches are not
removable. Tiny scratches
will become less visible
in time as a result of
cleaning. Use ceramic glass
top cleaning cream. Do not
use chemical or corrosive
agents. These agents may
damage the surface of the
product.
To avoid scratches, follow
the recommended cleaning
procedures. Make sure
cookware bottoms are
clean before use, and use
cookware with smooth
bottoms.
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Technical data

Problem Possible cause Solution
• Wait until the surface
Brown streaks or specks.
Boilovers have been cooked onto the surface.
• See the section on the
• Remove using a
Areas of discoloration with metallic sheen.
Cracking or "popping" sound.
Mineral deposits from water and food have been left on the surface of the cooktop.
This is the sound of the metal heating and cooling during cooking.
• Use cookware with
This is normal operation and not a system failure. Use the cooktop as usual.
cools down. Then, use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface to remove the soil.
care and cleaning of the glass cooktop on page 18.
ceramic-glass cooktop cleaning cream.
clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week.

Technical data

Appliance dimensions
Worktop cut - out dimensions
Maximum connected load power
Weight
Width 30” (762 mm)
Depth 21
Height 5
1
Width 28
Depth 19
/2”-28 11/16” (724 mm - 728 mm)
9
/16”-19 5/8” (497.4 mm - 499.4 mm)
1
/4” (540 mm)
1
/4” (134.6 mm)
Height 5 1/4” (134.6 mm)
240 V, 60 Hz : 7.5 kW 208 V, 60 Hz : 5.6 kW
Net 17.9 kg
Gross 20.9 kg
Technical data
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Warranty

Warranty (U.S.A)Warranty (U.S.A)

PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER WITH PROOF OF PURCHASE
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS AMERICA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) Year Parts and Labor
Five (5) Years Glass Cooktop Part and Radiant Heater Part (Parts Only)
This limited warranty is valid only on products purchased and used in the United States that have been installed, operated, and maintained according to the instructions attached to or furnished with the product. To receive warranty service, the purchaser must contact SAMSUNG at the address or phone number provided below for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center to receive warranty service.
SAMSUNG will provide in-home service within the contiguous United States during the warranty period at no charge, subject to availability of SAMSUNG
Warranty
authorized servicers within the customer’s geographic area. If in-home service is not available, SAMSUNG may elect, at its option, to provide transportation of the product to and from an authorized service center. If the product is located in an area where service by a SAMSUNG authorized servicer is not available, you may be responsible for a trip charge or required to bring the product to a SAMSUNG authorized service center for service.
To receive in-home service, product must be unobstructed and accessible to the service agent.
During the applicable warranty period, a product will be repaired, replaced, or the purchase price refunded, at the sole option of SAMSUNG. SAMSUNG may use new or reconditioned parts in repairing a product, or replace the product with a new or reconditioned product. Replacement parts and products are warranted for the remaining portion of the original product’s warranty or ninety (90) days, whichever is longer. All replaced parts and products are the property of SAMSUNG and you must return them to SAMSUNG.
This limited warranty covers manufacturing defects in materials or workmanship encountered in normal household, noncommercial use of this product and shall not cover the following: damage that occurs in shipment, delivery, installation, and uses for which this product was not intended; damage caused by unauthorized modication or alteration of the product; product where the original factory serial numbers have been removed, defaced, changed in any way, or cannot be readily determined; cosmetic damage including scratches, dents, chips, and other damage to the product’s nishes; damage caused by abuse, misuse, pest infestations, accident, re, oods, or other acts of nature or God; damage caused by use of equipment, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG; damage caused by incorrect electrical line current, voltage, uctuations and surges; damage caused by failure to operate and maintain the product according to instructions; in-home instruction on how to use your product; and service to correct installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing (i.e., house wiring, fuses, or water inlet hoses). In addition, damage to the glass cooktop caused by (i) use of cleaners other than the recommended cleaners and pads or (ii) hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered by this limited warranty.
The cost of repair or replacement under these excluded circumstances shall be the customer’s responsibility.
Visits by an authorized servicer to explain product functions, maintenance or installation are not covered by this limited warranty. Please contact SAMSUNG at the number below for assistance with any of these issues.
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Warranty (CANADA)

EXCLUSION OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state.
LIMITATION OF REMEDIES
YOUR SOLE AND EXCLUSIVE REMEDY IS PRODUCT REPAIR, PRODUCT REPLACEMENT, OR REFUND OF THE PURCHASE PRICE AT SAMSUNG’S OPTION, AS PROVIDED IN THIS LIMITED WARRANTY. SAMSUNG SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME WAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELING EXPENSES, LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic rights, and you may also have other rights, which vary from state to state.
SAMSUNG does not warrant uninterrupted or error-free operation of the product. No warranty or guarantee given by any other person, rm, or corporation with respect to this product shall be binding on SAMSUNG.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics America, Inc.
85 Challenger Road
Ridgeeld Park, NJ 07660
1-800-SAMSUNG (726-7864) and www.samsung.com/us/support
PLEASE DO NOT DISCARD. THIS PAGE REPLACES THE WARRANTY PAGE IN THE
USE & CARE GUIDE
SAMSUNG ELECTRIC COOKTOP
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG ELECTRONICS CANADA, INC. (SAMSUNG) and delivered new, in the original carton to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of:
One (1) Year Parts and Labor, Five (5) Years Parts Warranty
For Glass Cooktop and Radiant Heater
During this limited additional four-years warranty, you will responsible for any labor or in-home service.
This limited warranty begins on the original date of purchase, and is valid only on products purchased and used in the CANADA. To receive warranty service, the purchaser must contact SAMSUNG for problem determination and service procedures. Warranty service can only be performed by a SAMSUNG authorized service center. The original dated bill of sale must be presented upon request as proof of purchase to SAMSUNG or SAMSUNG’s authorized service center. Samsung will provide in-home service during the warranty period at no charge subject to availability within the contiguous CANADA. In home service is not available in all areas. To receive in home service, the product must be unobstructed and accessible to the service agent. If service is not available Samsung may elect to provide transportation of the product to and from an authorized service center.
Warranty
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Warranty
Warranty (CANADA)
SAMSUNG will repair or replace this product, at our option and at no charge as stipulated herein, with new or reconditioned parts or products if found to be defective during the limited warranty period specied above. All replaced parts and products become the property of SAMSUNG and must be returned to SAMSUNG. Replacement parts and products assume the remaining original warranty, or ninety (90) days, whichever is longer. This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product and shall not apply to the following: damage which occurs in shipment; delivery and installation; applications and uses for which this product was not intended; altered product or serial numbers; cosmetic damage or exterior nish; accidents, abuse, neglect, re, water, lightning or other acts of nature; use of products, equipment, systems, utilities, services, parts, supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by SAMSUNG which damage this product or result in service problems; incorrect electrical line voltage, uctuations and surges; customer adjustments and failure to follow operating instructions, maintenance and environmental instructions that are covered and prescribed in the instruction book; product removal and reinstallation; problems caused by pest infestations, and overheating or overcooking by user. This limited warranty shall not cover cases of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of a service call for instructions, or xing installation errors. Furthermore, damage to the glass cooktop caused by the use of cleaners other than the recommended cleaners and pads, damage to the glass cook top caused by hardened spills of sugary materials or melted plastic that are not cleaned according to the directions in the use and care guide are not covered. SAMSUNG
Warranty
does not warrant uninterrupted or error-free operation of the product.
EXCEPT AS SET FORTH HEREIN THERE ARE NO WARRANTIES ON THIS PRODUCT EITHER EXPRESS OR IMPLIED AND SAMSUNG DISCLAIMS ALL WARRANTIES INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
Samsung Electronics Canada Inc.
2050 Derry Road West, Mississauga, Ontario L5N 0B9 Canada
1-800-SAMSUNG (726-7864) and www.samsung.com/ca/support (English)
www.samsung.com/ca_fr/support (French)
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Appendix

Model name & serial number

Both the model name and the serial number are labeled underneath the cooktop base. For later use, write down the information onto the current page.
Model Name
Serial Number
Memo
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Appendix
Memo
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