This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED (ADMINISTRATOR’S GUIDE)
This administrator’s guide provides advanced information for administrator’s to use and
manage the machine.
Some features may not be available depending on model or country.
Printing on special media 55
1.Introduction
Key benefits 6
Features by model 8
Useful to know 13
About this user’s guide 14
Safety information 15
Machine overview 20
Control panel overview 23
Connecting a network cable 24
Turning on the machine 25
Understanding the LEDs 26
Display screen and useful menu 29
Understanding the pop-up keyboard 38
Installing the driver locally 39
Reinstalling the driver 42
Setting the paper size and type 59
Selecting an output location 61
3.Printing
Printer driver features 63
Basic printing 64
Opening printing preferences 66
Using special print features 74
Using direct printing utility 82
Changing the default print settings 84
Setting your machine as a default machine 85
Printing to a file (PRN) 86
Mac printing 87
Linux printing 89
Unix printing 91
2.Media and Tray
Loading originals 45
Selecting print media 49
Loading paper in the tray 50
4.Copying
Understanding the copy screen 94
Basic copying 103
Quick copying 104
2
ID card copying 105
Using SyncThru™ Web Service 149
5.Scan & Send(Scanning)
Understanding the Scan & Send screen 108
Basic scan 116
Scanning with TWAIN-enabled software 117
Using Samsung Easy Document Creator 118
Mac scanning 120
Linux scanning 121
6.Scan & Send(Faxing)
Preparing to fax 123
Using a fax in your computer 124
Understanding the fax screen 126
Sending a fax 135
8.Management Tools
Accessing management tools 158
SyncThru™ Web Service 159
Easy Capture Manager 166
Samsung AnyWeb Print 167
Easy Eco Driver 168
Using Samsung Easy Document Creator 169
Using Samsung Easy Printer Manager 170
Using Samsung Printer Status 173
Using Samsung Printer Experience 175
Using Box 181
9.Troubleshooting
Receiving a fax 137
7.Setting up an Address Book
Understanding the address screen 143
Using the control panel 145
Redistributing toner 185
Replacing the toner cartridge 187
Replacing the imaging unit 189
Tips for avoiding paper jams 191
Clearing jams 192
Understanding display messages 208
3
Power and cable connecting problems 213
Solving other problems 214
10. Supplies and Accessories
Ordering supplies and accessories 233
Available consumables 234
Available accessories 235
Available maintenance parts 236
Installing accessories 237
Checking replaceable’s lifespan 241
Using a USB Drive device 242
11. Appendix
Specifications 247
Regulatory information 257
Copyright 269
4
1.Introduction
These are the main components of your machine:
This chapter includes:
•Key benefits6
•Features by model8
•Useful to know13
•About this user’s guide14
•Safety information15
•Machine overview20
•Control panel overview23
•Connecting a network cable24
•Turning on the machine25
•Understanding the LEDs26
•Display screen and useful menu29
•Understanding the pop-up keyboard38
•Installing the driver locally39
•Reinstalling the driver42
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports Eco feature .
•To save paper, you can print multiple pages on one single sheet of paper .
•To save paper, you can print on both sides of the paper (double-sided
printing).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Fast high resolution printing
•You can print with a resolution of Up to 1200 x 1200 dpi effective output
(1200 x 600 x 2 bit).
•Fast, on-demand printing.
For single-side printing, up to 45 ppm (A4) or up to 47 ppm (Letter).
Convenience
•You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps.
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard.
•Samsung Easy Printer Manager and Printing Status is a program that
monitors and informs you of the machine’s status and allows you to
customize the machine’s settings.
•Samsung Easy Document Creator is an application to help users scan,
compile, and save documents in multiple formats, including .epub format.
These documents can be shared via social networking sites or fax.
•AnyWeb Print helps you screen-capture, preview, scrap, and print the
screen of Windows Internet Explorer more easily than when you use the
ordinary program.
•Smart Update allows you to check for the latest software and install the
latest version during the printer driver installation process. This is available
only for Windows.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
•Supports various paper sizes .
•Print watermark: You can customize your documents with words, such as
“Confidential” .
•You can print in various operating systems .
•Your machine is equipped with a USB interface and/or a network interface.
Support XOA applications
The machine supports XOA custom applications.
•Regarding the XOA custom applications, please contact your XOA custom
application provider.
Features by model
Some features and optional goods may not be available depending on model or country.
Operating System
(●: Included, Blank: Not available)
Software
You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For windows, select the printer driver and software
in the Select Software to Install window.
Operating SystemM458x series
Windows●
Mac●
Linux●
Unix●
SoftwareM458x series
SPL printer driver
PCL printer driver●
PS printer driver
a
●
XPS printer driver
a
●
Features by model
(●: Supported, Blank: Not supported)
Direct Printing Utility
a
●
Samsung Easy Printer ManagerScan to PC Settings●
Fax to PC Settings●
Device Settings●
Samsung Printer Status●
Samsung AnyWeb Print
a
●
Samsung Easy Document Creator●
Easy Capture Manager●
SyncThru™ Web Service●
SyncThru Admin Web Service●
Easy Eco Driver●
FaxSamsung Network PC Fax●
ScanTwain scan driver●
a. Download the software from the Samsung website and install it: (http://www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
SoftwareM458x series
Features by model
Variety feature
FeaturesM458x series
Hi-Speed USB 2.0●
Network Interface Ethernet 10/100/1000 Base TX wired LAN●
Network Interface 802.11b/g/n wireless LAN
a
○
Google Cloud Print™
●
AirPrint●
Wireless/NFC kit○
Eco printing●
Duplex (2-sided) printing●
USB Drive device
b
●
Memory module○
Optional tray (SCF)○
Short Stand○
Document
Feeder
Dual Scan Document Feeder (DSDF)●
Automatic Document Feeder (ADF)
Features by model
FaxMulti-send●
Delay send●
Duplex send●
Secure receive●
Duplex print●
ScanScanning to email●
Scanning to SMB server●
Scanning to FTP server●
Scan to PC●
Scan to USB●
Duplex scan●
FeaturesM458x series
Features by model
(●: Supported, ○: Optional, Blank: Not supported)
CopyID card copying●
Reduced or enlarged copying●
Booklet●
Poster●
Imaging Repeat●
Watermark●
Stamp●
N-up●
Erase Edge●
Overlay●
Image Shift●
Duplex copy●
a. Depending on your country, wireless LAN card may not be available. For some countries, only 802.11 b/g can be applied. Contact your
local Samsung dealer or the retailer where you bought your machine.
b. You can only print files stored on a USB Drive device.
FeaturesM458x series
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list .
•Remove the driver and install it again (see "Installing the driver
locally" on page 39).
•Select your machine as your default machine in your Windows .
Where can I purchase accessories or supplies?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the LEDs" on
page 26).
A paper jam has occurred.
•Open and close the cover (see "Front view" on page 21).
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly.
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge .
•Try a different print resolution setting.
•Replace the toner cartridge .
Where can I download the machine’s driver?
•You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Do not discard this manual and keep it for future reference.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots/some menus in this user’s guide may differ from your
machine depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
2
General icons
IconTextDescription
Caution
Warning
Note
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Used to alert users to the possibility of personal injury.
Provides additional information or detailed
specification of the machine function and feature.
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
1. Introduction
14
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes strange
noises, or generates an odd odor, immediately turn off the power
switch and unplug the machine.
Do not attempt.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
15
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be careful when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When removin g jammed paper, d o not use t weezers or sharp met al
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
16
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.If you have a medical condition that prevents you
from lifting, do not lift the machine. Ask for help, and always use
the appropriate amount of people to lift the device safety.
Then lift the machine:
•If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
•If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
•If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Place the machine in the environment where it meets the
operating temperature and humidity specification.
Otherwise, quality problems can occur and cause damage to the
machine.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
1. Introduction
17
Safety information
7
Use only No.26 AWGa or larger, telephone line cord, if necessary.
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected tothe power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
Maintenance / Checking
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
When you are working inside the machine replacing
consumables or cleaning the inside, do not operate the machine.
You could get injured.
Keep cleaning consumables away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
1. Introduction
18
Safety information
8
Supply usage
Caution
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
•The machine should only be repaired by a Samsung service
technician.
When storing consumables such as toner cartridges, keep them
away from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled consumables, such as toner, can cause damage to
the machine.
In case of damage due to the use of recycled consumables, a
service fee will be charged.
For consumables that contain toner dust (toner cartridge, waste
toner bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the consumables, follow the instructions
for disposal. Refer to the reseller for disposal instructions.
•Do not wash the consumables.
•For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the consumables such as toner cartridge or
fuser unit.
This could cause an explosion or uncontrollable fire.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
19
Machine overview
9
Components
The actual component may differ from the illustration below. Some components may change depending on the circumstances.
MachineImaging unit
Power cordQuick installation guide
Software CD
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model.
If you want to see the imaging unit, you need to remove the toner cartridge.
1
Wireless/NFC kit
2Rear cover handle7EDI port for card reader
3Rear cover8USB port
4Extension telephone socket
(EXT.)
5Telephone line socket (LINE)10Power receptacle
a. Optional feature.
a
port cover
6
Network port
9
Power-switch
1. Introduction
22
Control panel overview
13
Control panel
1
Display screen
Shows the current machine status and prompts
during an operation. You can set menus easily using
the display screen.
When you use the display screen, use your finger only. The screen may be
damaged with a sharp pen or anything else.
14
Adusting angle of the control panel
You can adjust the angle of the control panel for your convenience. Refer to the
illustration below.
When moving or storing the machine, press the unlock button to fold down
the control panel. The unlock button is located on the top side of the control
panel.
2a. Power LEDShows the power status of your machine.
Turn the power on or off. When the blue LED is on, the
b. (Power /
Wakeup) button
machine is powered on and you can use it. If you turn
the machine off, press this button for more than two
seconds, and then confirmation window appears.
3
Status LED
Shows the status of your machine (see
"Understanding the LEDs" on page 26).
1. Introduction
23
Connecting a network cable
This machine has a bulit-in network interface card. You can connect your
machine to a network using a network cable.
1. Introduction
24
Turning on the machine
Keep in mind that you should use the power cord supplied with the
machine. Otherwise, it can cause damage or fire to the machine.
Connect the machine to the electricity supply first.
You can also turn the machine on pressing the (Power / Wakeup)
•Some parts inside of the machine may be hot when power is on, or after
printing. Be careful not to burn yourself when working inside the
machine.
•Do not disassemble the machine when it is turned on or plugged in.
Doing so may give you an electric shock.
•If you turn the machine off directly using the power switch, it could cause
the hard disk problem in the machine.
1. Introduction
25
Understanding the LEDs
The color of the status LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel overview" on page 23).
•To resolve the error, look at the error message and its instructions from the troubleshooting part .
•You also can resolve the error with the guideline from the computers’ Samsung Printer Status program window .
•If the problem persists, call a service representative.
15
Status LED
StatusDescription
Off•The machine is off-line.
•The machine is in power save mode.
BlueOnThe machine is on-line and can be used.
BlinkingFaxThe machine is sending or receiving faxes.
CopyThe machine is copying documents.
ScanThe machine is scanning documents.
Print•When the status LED slowly blinks, the machine is receiving data from the computer.
•When the status LED blinks rapidly, the machine is printing data.
1. Introduction
26
Understanding the LEDs
StatusDescription
RedOn
•A toner cartridge has almost reached its estimated cartridge life
a
. It is recommended to replace the toner cartridge.
•A paper jam has occurred .
•The cover is opened. Close the cover.
•There is no paper in the tray. Load paper in the tray.
•The machine has stopped due to a major error. Check the display message.
a
•An imaging unit has almost reached its estimated cartridge life
. It is recommended to replace the imaging unit.
Blinking•A minor error has occurred and the machine is waiting for the error to be cleared. Check the display message. When the problem is cleared,
the machine resumes its original task.
a
•The toner cartridge or imaging unit is near the end of its life
. Order a new toner cartridge or imaging unit. You can temporarily improve print
quality by redistributing the toner.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size.
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter (see ). If the problem persists, call for service.
1. Introduction
27
Understanding the LEDs
16
Power LED
The color of the status LED indicates the machine's current status.
StatusDescription
OffThe machine is off-line.
BlueOnThe machine is on-line and can be used.
BlinkingThe machine is in power save mode. When data is received, or any screen is pressed, it switches to on-line automatically.
Check the message on the display screen. Follow the instructions in the message or refer to the troubleshooting chapter. If the problem persists, call for service.
1. Introduction
28
Display screen and useful menu
17
Menu navigation
You can tailor the machine’s range of functions to fit your needs with both
menus and widgets. Access features by scrolling through the available onscreen menus.
Manual terms
Tap
Lightly touch the screen and release your finger.
For example:
•Tap the on-screen keyboard to enter characters or other text.
•Tap a menu item to select it.
•Tap an application’s icon to launch the application.
Swipe
Lightly drag your finger across the screen.
For example:
•Swipe up or down on a home screen or menu to scroll it.
Panning
Touch and hold an icon, and then tilt the device left or right.
For example:
•Use panning to move icons from your home screens or application menus
to other pages.
Command Keys
• (Back): Return to the previous screen, option or step.
• (Home): Go to the main home screen
Touch and hold
Lightly touch and hold your finger to the screen.
For example:
•Touch and hold a widget on the home screen to move it.
•Touch and hold on a field to display a pop-up menu of options.
• (Recent): Show recently used apps.
•Quick launch: A customizable key. See the next section for options.
1. Introduction
29
Display screen and useful menu
Add quick launch
Depending on authentication settings, a machine’s users may need to enter
From the display screen, tap the Settings ( ) icon > Display > More
1
Settings > Quick Launch.
an ID and password. If this is enabled, the machine can only be used by a
user with an authorized ID and password on the machine. Contact the
machine’s administrator.
Select the desired quick launch function.
2
•None: The icon is not shown.
•Screen Capture (): Capture the current screen to an image file.
•Applications (): Open a screen showing all apps.
•Search (): Open the search screen.
Tap (Back) to return to the settings menu.
3
18
Home screen overview
The main home screen is the starting point for many applications and functions.
You can customize it with application icons, shortcuts, and widgets to give you
instant access to information and applications. You can open the default page
Navigating the home screens
The machine initially has three home screens. You can place application icons on
any page.
From the main home screen, swipe left or right. The main home screen is
located in the center and three additional pages are located on each side.
Navigating the application menus
By default, this machine has several application menus available in the main
home screen. If you want to access all application menus and widgets, tap the
icon and swipe the screen left or right.
at any time by tapping the icon. The screen images in this user guide may
differ from your machine depending on its options or model.
From the main home screen, swipe left or right. The main home screen is
located in the center.
1. Introduction
30
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