This guide provides information concerning installation, basic operation and
troubleshooting on Windows.
ADVANCED
This guide provides information about the installation, advanced configuration, operation
and troubleshooting on various OS environments.
Some features may not be available depending on models or countries.
1.Introduction
3.Maintenance
Key benefits 5
Features by model 7
Useful to know 9
About this user’s guide 10
Safety information 11
Machine overview 17
Control panel overview 20
Turning on the machine 21
Installing the driver locally 22
Reinstalling the driver 24
2.Menu Overview and Basic Setup
Menu overview 26
Machine’s basic settings 30
Ordering supplies and accessories 55
Available consumables 56
Available accessories 57
Available maintenance parts 58
Storing the toner cartridge 59
Redistributing toner 61
Replacing the toner cartridge 63
Installing accessories 65
Monitoring the supplies life 69
Setting the toner 70
Cleaning the machine 71
Tips for moving & storing your machine 76
4.Troubleshooting
Media and tray 32
Basic printing 44
Using USB memory device 50
Tips for avoiding paper jams 78
Clearing paper jams 79
Understanding the status LED 90
Understanding display messages 92
2
5.Appendix
Specifications 101
Regulatory information 110
Copyright 120
3
1.Introduction
This chapter provides information you need to know before using the machine.
•Key benefits5
•Features by model7
•Useful to know9
•About this user’s guide10
•Safety information11
•Machine overview17
•Control panel overview20
•Turning on the machine21
•Installing the driver locally22
•Reinstalling the driver24
Key benefits
Environmentally friendly
•To save toner and paper, this machine supports Eco feature (see "Eco
printing" on page 47).
•To save paper, you can print multiple pages on one single sheet of paper
(see "Using advanced print features" on page 192).
•To save paper, you can print on both sides of the paper (double-sided
printing) (see "Using advanced print features" on page 192).
•To save electricity, this machine automatically conserves electricity by
substantially reducing power consumption when not in use.
•We recommend using recycled paper for saving energy.
Fast high resolution printing
•You can print with a resolution of up to 1,200 x 1,200 dpi effective output
(1,200 x 600 x 2 bit).
•Fast, on-demand printing.
-For single-side printing, up to 40 ppm (A4) or up to 42 ppm (Letter).
Convenience
•You can print on the go from your smartphone or computer using Samsung
Cloud Print apps (see"Samsung Cloud Print" on page 170).
•You can print on the go from your smartphone or computer using Google
Cloud Print™ enabled apps (see "Google Cloud Print™" on page 172).
•Easy Capture Manager allows you to easily edit and print whatever you
captured using the Print Screen key on the keyboard (see "Easy Capture
Manager" on page 210).
•Samsung Easy Printer Manager and Printing Status is a program that monitors
and informs you of the machine’s status and allows you to customize the
machine’s settings (see "Using Samsung Easy Printer Manager" on page 220 or
"Using Samsung Printer Status" on page 222).
•Samsung AnyWeb Print helps you screen-capture, preview, scrap, and print
the screen of Windows Internet Explorer more easily than when you use the
ordinary program (see "Samsung AnyWeb Print" on page 211).
•Smart Update allows you to check for the latest software and install the latest
version during the printer driver installation process. This is available only for
Windows.
•If you have Internet access, you can get help, support application, machine
drivers, manuals, and order information from the
Samsung website,
www.samsung.com > find your product > Support or Downloads.
Key benefits
Wide range of functionality and application support
•
Supports various paper sizes (see "Print media specifications" on page 103).
•Print watermark: You can customize your documents with words, such as
“
CONFIDENTIAL
” (see "Using advanced print features" on page 192).
•Print posters: The text and pictures of each page of your document are magnified
and printed across the multiple sheets of paper and can then be taped together to
form a poster (see "Using advanced print features" on page 192).
•You can print in various operating systems (see "System requirements" on page 106).
•
Your machine is equipped with a USB interface and/or a network interface.
Supports various wireless network setting method
•Using the USB cable or a network cable
-You can connect and set various wireless network settings using a USB cable or a
network cable.
•Using the Wi-Fi Direct
-
You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi
Direct feature.
See "Introducing wireless set up methods" on page 143.
Features by model
Some features and optional goods may not be available depending on
model or country.
Operating System
(●: Supported, Blank: Not supported)
Software
You can install the printer driver and software when you insert the software
CD into your CD-ROM drive. For windows, select the printer driver and
software in the Select Software to Install window.
(●: Supported, Blank: Not supported)
Variety feature
Operating SystemM403x series
Windows●
Mac●
Linux●
Unix●
SoftwareM403x series
SPL printer driver●
PCL printer driver●
PS printer driver
a
●
XPS printer driver
a
●
Direct Printing Utility
a
●
Samsung Printer Center●
Samsung Easy
Printer Manager
Advanced Setting●
Samsung Printer Status●
Samsung AnyWeb Print
a
●
Easy Capture Manager●
Eco Driver Pack●
Stylish Driver Pack
b
●
SyncThru™ Web Service●
a. Download the software from the Samsung website and install it: (http://
www.samsung.com > find your product > Support or Downloads). Before installing,
check whether your computer’s OS support the software.
b. The printer driver includes a user interface that is optimized for touchscreens. To use this
UI, click Samsung Printer Center > Device Options and then select Stylish User
Interface (see "Using Samsung Printer Center" on page 217).
FeaturesM403x series
Hi-Speed USB 2.0●
Network Interface Ethernet 10/100/1000 Base
TX wired LAN
●
Network Interface 802.11b/g/n wireless LAN
a
○
NFC (Near Field Communication)○
SoftwareM403x series
Features by model
(●: Supported, ○: optional, Blank: Not supported)
Eco printing●
Duplex (2-sided) printing●
USB memory interface●
Memory module○
Optional trays (Tray2, Tray3, Tray4, Tray5)○
AirPrint●
Mopria●
Samsung Cloud Print●
Google Cloud Print™●
a. Depending on your country, wireless LAN card may not be available. For some
countries, only 802.11 b/g can be applied. Contact your local Samsung dealer or the
retailer where you bought your machine.
FeaturesM403x series
Useful to know
The machine does not print.
•Open the print queue list and remove the document from the
list (see "Canceling a print job" on page 45).
•Remove the driver and install it again (see "Installing the driver
locally" on page 22).
•Select your machine as your default machine in your Windows
(see "Setting your machine as a default machine" on page 192).
Where can I purchase accessories or supplies?
•Inquire at a Samsung distributor or your retailer.
•Visit www.samsung.com/supplies. Select your country/region
to view product service information.
The status LED flashes or remains constantly on.
A paper jam has occurred.
•Open and close the door (see "Front view" on page 18).
•Check the instructions on removing jammed paper in this
manual and troubleshoot accordingly (see "Clearing paper
jams" on page 79).
Printouts are blurry.
•The toner level might be low or uneven. Shake the toner
cartridge (see "Redistributing toner" on page 61).
•Try a different print resolution setting (see "Opening printing
preferences" on page 45).
•Replace the toner cartridge (see "Replacing the toner
cartridge" on page 63).
Where can I download the machine’s driver?
•Turn the product off and on again.
•Check the meanings of LED indications in this manual and
troubleshoot accordingly (see "Understanding the status LED"
on page 90).
•You can get help, support application, machine drivers,
manuals, and order information from the Samsung website,
www.samsung.com > find your product > Support or
Downloads.
About this user’s guide
This user's guide provides information for your basic understanding of the
machine as well as detailed steps to explain machine usage.
•Do not discard this manual, and keep it for future reference.
•Read the safety information before using the machine.
•If you have a problem using the machine, refer to the troubleshooting
chapter.
•Terms used in this user’s guide are explained in the glossary chapter.
•All illustrations in this user’s guide may differ from your machine depending
on its options or model you purchased.
•The screenshots in this user’s guide may differ from your machine
depending on the machine’s firmware/driver version.
•The procedures in this user’s guide are mainly based on Windows 7.
1
2
General icons
IconTextDescription
Used to alert users to the possibility of personal injury.
Warning
Caution
Note
Gives users information to protect the machine from
possible mechanical damage or malfunction.
Provides additional information or detailed
specification of the machine function and feature.
Conventions
Some terms in this guide are used interchangeably, as below:
•Document is synonymous with original.
•Paper is synonymous with media, or print media.
•Machine refers to printer or MFP.
1. Introduction
10
Safety information
These warnings and precautions are included to prevent injury to you and
others, and to prevent any potential damage to your machine. Be sure to read
and understand all of these instructions before using the machine. After reading
this section, keep it in a safe place for future reference.
3
Important safety symbols
Explanation of all icons and signs used in this chapter
Warning
Caution
Hazards or unsafe practices that may result in severe
personal injury or death.
Hazards or unsafe practices that may result in minor
personal injury or property damage.
4
Operating environment
Warning
Do not use if the power cord is damaged or if the electrical outlet is
not grounded.
This could result in electric shock or fire.
Do not place anything on top of the machine (water, small metal or
heavy objects, candles, lit cigarettes, etc.).
This could result in electric shock or fire.
•If the machine gets overheated, it releases smoke, makes
strange noises, or generates an odd odor, immediately turn off
the power switch and unplug the machine.
Do not attempt.
•The user should be able to access the power outlet in case of
emergencies that might require the user to pull the plug out.
This could result in electric shock or fire.
Do not bend, or place heavy objects on the power cord.
Stepping on or allowing the power cord to be crushed by a heavy
object could result in electric shock or fire.
Do not remove the plug by pulling on the cord; do not handle the
plug with wet hands.
This could result in electric shock or fire.
1. Introduction
11
Safety information
5
Caution
During an electrical storm or for a period of non-operation,
remove the power plug from the electrical outlet.
This could result in electric shock or fire.
Be careful, the paper output area is hot.
Burns could occur.
If the machine has been dropped, or if the cabinet appears
damaged, unplug the machine from all interface connections and
request assistance from qualified service personnel.
Otherwise, this could result in electric shock or fire.
If the machine does not operate properly after these instructions
have been followed, unplug the machine from all interface
connections and request assistance from qualified service
personnel.
Otherwise, this could result in electric shock or fire.
Operating method
Caution
Do not forcefully pull the paper out during printing.
It can cause damage to the machine.
Be careful not to put your hand between the machine and paper
tray.
You may get injured.
Be care when replacing paper or removing jammed paper.
New paper has sharp edges and can cause painful cuts.
When printing large quantities, the bottom part of the paper
output area may get hot. Do not allow children to touch.
If the plug does not easily enter the electrical outlet, do not
attempt to force it in.
Call an electrician to change the electrical outlet, or this could
result in electric shock.
Do not allow pets to chew on the AC power, telephone or PC
interface cords.
This could result in electric shock or fire and/or injury to your pet.
Burns can occur.
When removing jammed paper, do not use tweezers or sharp metal
objects.
It can damage the machine.
Do not allow too many papers to stack up in the paper output tray.
It can damage the machine.
1. Introduction
12
Safety information
Do not block or push objects into the ventilation opening.
This could result in elevated component temperatures which can
cause damage or fire.
Use of controls or adjustments or performance of procedures other
than those specified herein may result in hazardous radiation
exposure.
This machine's power reception device is the power cord.
To switch off the power supply, remove the power cord from the
electrical outlet.
6
Installation / Moving
Warning
Do not use the machine when it is below freezing temperature or
has recently been moved from a location below freezing
temperature. Doing so may damage the machine. Only operate the
machine when the internal temperature of the machine is within
the operating temperature and humidity specifications.
Otherwise, quality problems can occur and cause damage to the
machine (see "General specifications" on page 101).
Caution
Before moving the machine, turn the power off and disconnect all
cords. The information below are only suggestions based on the
units weight.
If you have a medical condition that prevents you from lifting, do
not lift the machine. Ask for help, and always use the appropriate
amount of people to lift the device safety.
Do not place the machine in an area with dust, humidity, or water
leaks.
This could result in electric shock or fire.
Then lift the machine:
• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.
• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift
with 2 people.
• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or
more people.
The machine could fall, causing injury or machine damage.
1. Introduction
13
Safety information
Choose a flat surface with enough space for ventilation to place
the machine. Also consider the space required to open the cover
and trays.
The place should be well-ventilated and be far from direct light,
heat, and humidity.
When using the machine for a long period of time or printing a
large number of pages in a non-ventilated space, it could pollute
the air and be harmful to your health. Place the machine in a wellventilated space or open a window to circulate the air periodically.
Do not place the machine on an unstable surface.
The machine could fall, causing injury or machine damage.
Use only No.26 AWG
Otherwise, it can cause damage to the machine.
Make sure you plug the power cord into a grounded electrical
outlet.
a
or larger, telephone line cord, if necessary.
Do not put a cover over the machine or place it in an airtight
location, such as a closet.
If the machine is not well-ventilated, this could result in fire.
Do not overload wall outlets and extension cords.
This can diminish performance, and could result in electric shock
or fire.
The machine should be connected to the power level which is
specified on the label.
If you are unsure and want to check the power level you are using,
contact the electrical utility company.
a. AWG: American Wire Gauge
7
Maintenance / Checking
Otherwise, this could result in electric shock or fire.
Use the power cord supplied with your machine for safe
operation. If you are using a cord which is longer than 2 meters (6
feet) with a 110V machine, then the gauge should be 16 AWG or
larger.
Otherwise, it can cause damage to the machine, and could result
in electric shock or fire.
Caution
Unplug this product from the wall outlet before cleaning the
inside of the machine. Do not clean the machine with benzene,
paint thinner or alcohol; do not spray water directly into the
machine.
This could result in electric shock or fire.
1. Introduction
14
Safety information
When you are working inside the machine replacing supplies or
cleaning the inside, do not operate the machine.
You could get injured.
8
Supply usage
Keep cleaning supplies away from children.
Children could get hurt.
Do not disassemble, repair or rebuild the machine by yourself.
It can damage the machine. Call a certified technician when the
machine needs repairing.
To clean and operate the machine, strictly follow the user's guide
provided with the machine.
Otherwise, you could damage the machine.
Keep the power cable and the contact surface of the plug clean
from dust or water.
Otherwise, this could result in electric shock or fire.
•Do not remove any covers or guards that are fastened with
screws.
•Fuser units should only be repaired by a certified service
technician. Repair by non-certified technicians could result in
fire or electric shock.
Caution
Do not disassemble the toner cartridge.
Toner dust can be dangerous if inhaled or ingested.
Do not burn any of the supplies such as toner cartridge or fuser
unit.
This could cause an explosion or uncontrollable fire.
When storing supplies such as toner cartridges, keep them away
from children.
Toner dust can be dangerous if inhaled or ingested.
Using recycled supplies, such as toner, can cause damage to the
machine.
In case of damage due to the use of recycled supplies, a service
fee will be charged.
•The machine should only be repaired by a Samsung service
technician.
1. Introduction
15
Safety information
For supplies that contain toner dust (toner cartridge, waste toner
bottle, imaging unit, etc.) follow the instructions below.
•When disposing of the supplies, follow the instructions for
disposal. Refer to the reseller for disposal instructions.
•Do not wash the supplies.
•For a waste toner bottle, do not reuse it after emptying the
bottle.
If you do not follow the instructions above, it may cause machine
malfunction and environmental pollution. The warranty does not
cover damages caused by a user's carelessness.
When toner gets on your clothing, do not use hot water to wash
it.
Hot water sets toner into fabric. Use cold water.
When changing the toner cartridge or removing jammed paper,
be careful not to let toner dust touch your body or clothes.
Toner dust can be dangerous if inhaled or ingested.
1. Introduction
16
Machine overview
9
Components
The actual component may differ from the illustration below. Some
components may change depending on the circumstances.
a. The software CD contains the print drivers, user’s guide, and software applications.
b. Miscellaneous accessories included with your machine may vary by country of purchase and
specific model.
Quick installation guide
Power cord
Machine
Software CD
Misc. accessories
a
b
1. Introduction
17
Machine overview
10
Front view
6Tray 1
7Multi-purpose tray
•This illustration may differ from your machine depending on your model.
There are various types of machine.
•Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
8Output tray
9Paper width guides on a multi-purpose tray
10Toner cartridge
11Output support
12USB memory port
8
a. Open this cover to install the optional memory.
b. This is an optional feature.
9
10
1
7
2
6
5
3
11
12
4
1Control panel
2
Cover for optional memory
3Front cover
4Paper level indicator
5
Optional trays
b
a
1. Introduction
18
Machine overview
11
Rear view
•This illustration may differ from your machine depending on your model.
There are various types of machine.
•Some features and optional goods may not be available depending on
model or country (see "Features by model" on page 7).
6Rear cover
7Duplex unit
1
EDI
2
3
4
5
1EDI port for card reader
2Network port
3USB port
4Power-switch
7
5Power receptacle
1. Introduction
19
Control panel overview
12
Control panel
11
10
1
2
3
4
1Display screen
2Back
3OKConfirms the selection on the screen.
4Numeric keypad
Stop/
5
Clear
Power/
6
Wake Up
Status
7
LED
Demo
8
Page
9Eco
Shows the current status and prompts during an
operation.
Sends you back to the upper menu level.
Use the keypad to enter numbers and characters
(see "Keypad letters and numbers" on page 191).
Stops current operation.
You can turn the power on and off with this button.
Or wake up from the power save mode.
Indicates the status of your machine (see
"Understanding the status LED" on page 90).
Prints a demo page by pressing this button.
Turn on the Eco mode to reduce toner consumption
and paper usage (see "Eco printing" on page 47).
9
8
7
5
6
10Arrow
11Menu
Navigates available values by moving to the next or
previous options.
Enters menu mode and scrolls through the available
menus (see "Accessing the menu" on page 26).
1. Introduction
20
Turning on the machine
2
1
Turn the switch on.
2
Keep in mind that you should use the power cord supplied with the
machine. Otherwise, it can cause damage or fire to the machine.
Connect the machine to the electricity supply first.
1
Turn the switch on if the machine has a power switch.
If you want to turn the power off, press the (Power/Wake Up) button.
•Some parts inside of the machine may be hot when power is on, or after
printing. Be careful not to burn yourself when working inside the
machine.
•Do not disassemble the machine when it is turned on or plugged in.
Doing so may give you an electric shock.
•If you turn the machine off directly using the power switch, it could cause
the hard disk problem in the machine.
1. Introduction
21
Installing the driver locally
A locally connected machine is a machine directly attached to your computer
using a USB cable. If your machine is attached to a network, skip the following
steps below and go on to installing a network connected machine’s driver (see
"Installing driver over the network" on page 134).
•If you are a Mac, Linux, or UNIX operating systems user, refer to the
"I nstallat ion for Mac" on pag e 125, "Installat ion for Li nux" on pag e 127, or
"Installing the UNIX printer driver package" on page 139.
•The installation window in this User’s Guide may differ depending on the
machine and interface in use.
•Only use a USB cable no longer than 3 meters (118 inches).
13
Windows
Make sure that the machine is connected to your computer and powered on.
1
Insert the supplied software CD into your CD-ROM drive.
2
If the installation window does not appear, click
Accessories
X:\
drive and click OK.
•For Windows 8,
Start
>
>
Run
.
Setup.exe
If the installation window does not appear, from
>
Apps
letter that represents your CD-ROM drive and click OK.
If “
Tap to choose what happens with this disc
appears, click the window and select
replacing “X” with the letter, which represents your CD-ROM
Charms
and search for
Run
. Type in X:\Setup.exe, replacing “X” with the
.” pop-up window
Run Setup.exe
All programs
, select
.
Search
>
Review and accept the installation agreements in the installation window,
3
and then, click
Select
4
Follow the instructions in the installation window.
5
You can select the software applications in the Select Software to Install
window.
USB
Next
on the
.
Printer Connection Type
screen. Then, click
1. Introduction
Next
.
22
Installing the driver locally
From the Windows 8 Start Screen
•The V4 driver is automatically downloaded from the Windows Update if
your computer is connected to the Internet. If not, you can manually
download the V4 driver from Samsung website, www.samsung.com >
find your product > Support or downloads.
•You can download Samsung Printer Experience app from the Windows
Store. You need have a Microsoft account to use the Windows Store.
1 From Charms, select Search.
2 Click Store.
3 Search and click Samsung Printer Experience.
4 Click Install.
•If you install the driver using the supplied software CD, V4 driver is not
installed. If you want to use the V4 driver in the Desktop screen, you can
download from the Samsung website, http://www.samsung.com >find
your product > Support or downloads.
•If you want to install Samsung’s printer management tools, you need to
install them using the supplied software CD.
Make sure that your computer is connected to the Internet and powered on.
1
Make sure that the machine is powered on.
2
Connect the computer and the machine with a USB cable.
3
The driver is automatically installed from the
Windows Update
.
1. Introduction
23
Reinstalling the driver
If the printer driver does not work properly, follow the steps below to reinstall
the driver.
14
Windows
Make sure that the machine is connected to your computer and
1
powered on.
From the Start menu, select Programs or All Programs > Samsung
2
Printers > Uninstall Samsung Printer Software.
•For Windows 8,
1 From Charms, select Search > Apps.
2 Search and click Control Panel.
3 Click Programs and Features.
4 Right-click the driver you want to uninstall and select Uninstall.
From the Windows 8 Start Screen
Make sure that the machine is connected to your computer and
1
powered on.
Click on the Uninstall Samsung Printer Software tile in the Start
2
screen.
Follow the instructions in the window.
3
•If you cannot find a Samsung Printer Software tile, unintstall from the
desktop screen mode.
•If you want to uninstall Samsung’s printer management tools, from the
Start screen, right-click the app > Uninstall > right-click the program
you want to delete > Uninstall and follow the instruction in the window.
Follow the instructions in the installation window.
3
Insert the software CD into your CD-ROM drive and install the driver
4
again (see "Installing the driver locally" on page 22).
1. Introduction
24
2.Menu Overview and
Basic Setup
This chapter provides information about the overall menu structure and the basic setup options.
•Menu overview26
•Machine’s basic settings30
•Media and tray32
•Basic printing44
•Using USB memory device50
Menu overview
The control panel provides access to various menus to set up the machine or use the machine’s functions.
1
Accessing the menu
•An checked (√) appears next to the currently selected menu.
•Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
•Some menu names may differ from your machine depending on its options or the models.
•The menus are described in the Advanced Guide (see "Useful Setting Menus" on page 174).
Press (Menu) button on the control panel.
1
Press the arrows until the needed menu item appears and press OK.
2
If the setting item has sub menus, repeat step 2.
3
Press OK to save the selection.
4
Press (Stop/Clear) to return to the ready mode.
5
2. Menu Overview and Basic Setup
26
Menu overview
Information
(see "Information" on page 176)
Configuration
Demo Page
Network Configuration
Supplies Information
Usage Counter
Account
a
Menu Map
PCL Font
PS Font
(see "Layout" on page 177)
Orientation
Portrait
Landscape
Margin
Common Margin
MP Tray
Tray[x]
b
Emulation Margin
Duplex
Off
Long Edge
Short Edge
Layout
Paper
(see "Paper" on page 178)
Copies
Tray[x]
b
Paper Size
Paper Type
MP Tray
Paper Size
Paper Type
Paper Source
Auto
Tray[x]
b
MP Tray
Tray Confirm
Tray[x]
b
Graphic
(see "Graphic" on page 179)
Resolution
Standard
High Resolution
Clear Text
Off
Minimum
Medium
Maximum
Edge Enhancement
Off
Normal
Maximum
Auto CR
a. This is used only available when Job Accounting is enabled from the SyncThru™ Web Admin Service.
b. [tray type] indicates the tray number.
MP Tray
2. Menu Overview and Basic Setup
27
Menu overview
Date & Time
Date Format
Clock Mode
Language
Default Paper
Power Save
Wakeup Event
Job Timeout
Held Job Timeout
Altitude Adjustment
Humidity
Job Rescheduling
Auto Continue
Auto Tray Switch
Paper Substitution
Tray Protection
System Setup
(see "System Setup" on page 180)
Maintenance
CLR Empty Msg.
Supplies Life
RAM Disk
b
Paper Low Alert
Toner Save
Quiet Mode
Eco Settings
Auto Power Off
Filing Policy
Emulation
(see "Emulation" on page 183)
Emulation Type
a
Setup
(see "Image Management" on page 184)
Custom Color
Image Management
Default
Print Density
Tray Mode
Skip Blank Pages
a. This option only appear when small amount of toner is left in the cartridge.
b. Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.
2. Menu Overview and Basic Setup
28
Menu overview
TCP/IP (IPv4)
DHCP
BOOTP
Static
TCP/IP (IPv6)
IPv6 Protocol
DHCPv6 Config
Ethernet
Ethernet Port
Ethernet Speed
802.1x
c
Wi-Fi
Wi-Fi On/Off
Wi-Fi Settings
Network
(see "Network" on page 185)
Protocol Management
c
NFC
Network Configuration
Clear Settings
Direct USB
(see "Direct USB" on page 186)
Print From
File Manage
Show Space
Job Management
a
(see "Job Management" on page 187)
Active Job
Secured Job
Stored Job
Admin Setup
b
(see "Admin Setup" on page 188)
Stamp
Stamp Activate
Item
Text Size
Opacity
Position
Change Admin Password
Firmware Upgrade
Import Setting
Export Setting
Secure Print
Supplies Management
Toner Low Alert
d
WPS
Wi-Fi Direct
Wi-Fi Signal
CLR Wi-Fi set.
a. This option is available when the optional memory installed or RAM Disk is checked. To use Ram disk, click Samsung Printer Center > Device Options and then check RAM Disk (see "Using
Samsung Printer Center" on page 217).
b. You need to enter the password to access this menu. The default password is sec00000.
c. This option is available when the optional Wireless/NFC kit installed.
d. This option is available when the System Setup > Maintenance > RAM Disk is enabled.
2. Menu Overview and Basic Setup
29
Machine’s basic settings
•You change the machine’s setting set in the machine from Samsung
Easy Printer Manager program or SyncThru™ Web Service.
-If you machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on
page 220).
-If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 213).
After installation is complete, you may want to set the machine's default
settings.
To change the machine’s default settings, follow these steps:
It may be necessary to press OK to navigate to lower-level menus for some
models.
Select (Menu) > System Setup on the control panel.
1
Enter the correct time and date using arrows or numeric keypad (see
"Keypad letters and numbers" on page 191).
•Month = 01 to 12
•Day = 01 to 31
•Year = requires four digits
•Hour = 01 to 12
•Minute = 00 to 59
•Clock Mode: You can set your machine to display the current time
using either a 12 hours or 24 hours format.
•Power Save: When you are not using the machine for a while, use
this feature to save power.
•When you press the power button or start printing, the product will wake
up from the power saving mode.
•When you press any button except power button, the machine wake up
from the power save mode. Press (Menu) > System Setup >
Wakeup Event > On on the control panel.
Select the option you want, then press OK.
2
•Language: Change the language that is displayed on the control
panel.
•Date & Time: You can set the time and date. They are printed on
reports. If, however, they are not correct, you need to change it for
the correct time being.
•Altitude Adjustment: Print quality is affected by atmospheric
pressure, which atmospheric pressure is determined by the height of
the machine above sea level. Before you set the altitude value,
determine the altitude where you are (see "Altitude adjustment" on
page 190).
Select the option you want, then press OK.
3
2. Menu Overview and Basic Setup
30
Machine’s basic settings
Press OK to save the selection.
4
Press (Stop/Clear) to return to the ready mode.
5
Refer to below links to set other settings useful for using the machine.
•See "Setting the paper size and type" on page 42.
•See "Keypad letters and numbers" on page 191.
2. Menu Overview and Basic Setup
31
Media and tray
This chapter provides information on how to load print media into your
machine.
•Using print media that does not meet these specifications may cause
problems or require repairs. Such repairs are not covered by Samsung’s
warranty or service agreements.
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
•Using flammable print media that is not designed for a Laser Printer may
cause a fire.
•Use designated print media (see "Print media specifications" on page
103).
•Make sure not to use the inkjet photo paper with this machine. It could
cause damage to the machine.
The use of flammable media or foreign materials left in the printer may lead
to overheating of the unit and, in rare cases may cause a fire.
2
Tray overview
To change the size, you need to adjust the paper guides.
3
2
1
1 Paper length guide
2 Paper width guide
3 Paper limit mark
2. Menu Overview and Basic Setup
32
Media and tray
A
4
For Legal-sized paper
The duplex unit is preset to Letter/LGL or A4 size, depending on your country. To
change the paper size, adjust the guides as shown below.
Push button as shown and pull out the tray.
Paper quantity indicator shows the amount of paper in the tray.
If you do not adjust the guide, it may cause paper registration, image skew,
or jamming of the paper.
21
1 Full
2 Empty
2. Menu Overview and Basic Setup
33
Media and tray
3
Loading paper in the tray
The procedure is same for all optional trays.
Tray 1 / optional tray
Pull out the paper tray.
1
Squeeze and the paper width guide and paper length lever to locate
2
them in the correct paper size slot marked at the bottom of the tray to
adjust to the size (see "Tray overview" on page 32).
Flex or fan the edge of the paper stack to separate the pages before
3
loading papers.
2. Menu Overview and Basic Setup
34
Media and tray
After inserting paper into the tray, squeeze the paper width guides and
4
paper length guide.
•Do not push the paper width guide too far causing the media to warp.
•If you do not adjust the paper width guide, it may cause paper jams.
•Do not use a paper with a leading-edge curl, it may cause a paper jam or
the paper can be wrinkled.
Insert the tray back into the machine.
5
2. Menu Overview and Basic Setup
35
Media and tray
When you print a document, set the paper type and size for the tray (see
6
"Setting the paper size and type" on page 42).
Multi-purpose tray
The Multi-purpose tray can hold special sizes and types of print material, such as
postcards, note cards, and envelopes (see "Print media specifications" on page
103).
Tips on using the Multi-purpose tray
•Load only one type, size and weight of print media at a time in the Multipurpose tray.
•To prevent paper jams, do not add paper while printing when there is still
paper in the Multi-purpose tray. This also applies to other types of print
media.
Press the push-release of multi-purpose tray and it down to open. Unfold
1
the multi-purpose tray extension, as shown.
2
1
Load the paper.
2
•Always load the specified print media only to avoid paper jams and print
quality problems (see "Print media specifications" on page 103).
•Flatten any curl on postcards, envelopes, and labels before loading them
into the Multi-purpose tray.
2. Menu Overview and Basic Setup
36
Media and tray
Squeeze the Multi-purpose tray paper width guides and adjust them to
3
the width of the paper. Do not force them too much, or the paper will
bent resulting in a paper jam or skew.
•When printing the special media, you must follow the loading guideline
(See "Printing on special media" on page 37).
•When papers overlap when printing using Multi-purpose tray, open tray
1 and remove overlapping papers then try printing again.
The paper setting in the machine and driver should match to print without a paper
mismatch error.
The paper setting in the machine and driver should match to print without a
paper mismatch error.
•You change the paper setting set in the machine from
Printer Manager
-
If you machine is connected to the local, you can set the machine’s setting
from
Samsung Easy Printer Manager
Settings
-
If your machine is connected to the network, you can set the machine’s
setting from
Settings
•
You can set it using
Size
or
Paper Type
To see for paper weights for each sheet, refer to "Print media specifications" on page 103
program or
(see
"Using Samsung Easy Printer Manager" on page 220
SyncThru™ Web Service
(see
"Using SyncThru™ Web Service" on page 213
(Menu) > Paper >
on the control panel.
SyncThru™ Web Service
>
Advanced Setting
>
Settings
select the tray you want >
Samsung Easy
.
>
tab >
Machine
).
Device
).
Paper
.
When you print a document, set the paper type and size for the Multi-
4
purpose tray (see "Setting the paper size and type" on page 42).
4
Printing on special media
The table below shows the special media usable in tray.
TypesTray 1
Plain●●●
Thick ●●●
Thicker ●
Thin ●●●
Bond●●●
Color ●●●
Card Stock●●●
Optional tray
2. Menu Overview and Basic Setup
a
Multi-purpose tray
37
Media and tray
TypesTray 1
Labels●●●
Envelope●●(Tray 2 only)●
Preprinted ●●●
Cotton●●●
Recycled●●●
Archive●●●
Letterhead●●●
Punched●●●
a. This is feature is available when you install and optional tray (see "Variety feature" on page 7).
(●: Supported, Blank: Not supported)
Optional tray
a
Multi-purpose tray
Envelope
To print an envelope, place it as shown in the following figure.
Printing successfully on envelopes depends upon the quality of the envelopes.
2. Menu Overview and Basic Setup
38
Media and tray
•If envelopes are printed out with wrinkles, creases, or black bold lines,
open the rear cover and pull down the pressure lever on the right side
about 90 degrees and try printing again. Keep the rear cover opened
during printing.
•When selecting envelopes, consider the following factors:
-Weight: should not exceed 90 g/m2 otherwise; jams may occur.
1 Output support
-Construction: should lie flat with less than 6 mm curl and should not
contain air.
-Condition: should not be wrinkled, nicked, nor damaged.
-Temperature: should resist the heat and pressure of the machine
during operation.
•Use only well-constructed envelopes with sharp and well-creased folds.
1
•Do not use stamped envelopes.
•Do not use envelopes with clasps, snaps, windows, coated lining, self-
1 Pressure lever
•When you are printing on an envelope, close the output support.
Otherwise, paper jam may occur.
adhesive seals, or other synthetic materials.
•Do not use damaged or poorly made envelopes.
•Be sure the seam at both ends of the envelope extends all the way to the
corner of the envelope.
1
1 Acceptable
2 Unacceptable
2. Menu Overview and Basic Setup
39
Media and tray
•Envelopes with a peel-off adhesive strip or with more than one flap that
folds over to seal must use adhesives compatible with the machine’s fusing
temperature for 0.1 second about 170°C (338 °F). The extra flaps and strips
might cause wrinkling, creasing, or jams, and may even damage the fuser.
•For the best print quality, position margins no closer than 15 mm from the
edges of the envelope.
•Avoid printing over the area where the envelope’s seams meet.
Labels
To avoid damaging the machine, use only labels designed for use in laser
printers.
-Arrangement: Only use labels with no exposed backing between them.
Labels can peel off sheets that have spaces between the labels, causing
serious jams.
-Curl: Must lie flat with no more than 13 mm of curl in any direction.
-Condition: Do not use labels with wrinkles, bubbles, or other
indications of separation.
•Make sure that there is no exposed adhesive material between labels.
Exposed areas can cause labels to peel off during printing, which can cause
paper jams. Exposed adhesive can also cause damage to machine
components.
•Do not run a sheet of labels through the machine more than once. The
adhesive backing is designed for only a single pass through the machine.
•Do not use labels that are separating from the backing sheet or are wrinkled,
bubbled, or otherwise damaged.
•When selecting labels, consider the following factors:
-Adhesives: Should be stable at your machine’s fusing temperature
about 170°C (338°F), and not have excessive curl. Only use labels that
have For use in Laser Printers on the carton box.
2. Menu Overview and Basic Setup
40
Media and tray
Card stock/ Custom-sized paper
•In the software application, set the margins to at least 6.4 mm (0.25 inches)
away from the edges of the material.
Preprinted paper
When loading preprinted paper, the printed side should be facing up with an
uncurled edge at the front. If you experience problems with paper feeding, turn
the paper around. Note that print quality is not guaranteed.
•Must be printed with heat-resistant ink that will not melt, vaporize, or
release hazardous emissions when subjected to the machine’s fusing
temperature for 0.1 second (about 170°C (338°F)).
•Preprinted paper ink must be non-flammable and should not adversely
affect machine rollers.
•Before you load preprinted paper, verify that the ink on the paper is dry.
During the fusing process, wet ink can come off preprinted paper, reducing
print quality.
2. Menu Overview and Basic Setup
41
Media and tray
5
Setting the paper size and type
After loading paper in the paper tray, set the paper size and type using the
display screen. For computer printing, select the paper size and type in the
application program you use on your computer (see "Opening printing
preferences" on page 45).
The paper setting in the machine and driver should match to print without
a paper mismatch error.
•You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service.
-If you machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on
page 220).
Press OK to save the selection.
3
Press (Stop/Clear) to return to ready mode.
4
If you want to use special-sized paper such as billing paper, select the Paper
tab > Size > Edit... and set Custom Paper Size Settings in the Printing
Preferences (see "Opening printing preferences" on page 45).
-If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 213).
You can set it using
•
Size
or
Paper Type
Select (Menu) > Paper > select the tray you want > Paper Size or
1
(Menu) > Paper >
on the control panel.
select the tray you want >
Paper
Paper Type on the control panel.
Select the option you want.
2
2. Menu Overview and Basic Setup
42
Media and tray
6
Using the output support
The surface of the output tray may become hot if you print a large number
of pages at once. Make sure that you do not touch the surface, and do not
allow children near it.
The machine sends output to the output tray by default. The printed pages stack
on the output support, and the output support will help the printed pages to
align. Open the output support.
2. Menu Overview and Basic Setup
43
Basic printing
For special printing features, refer to the Advanced Guide (see "Using
advanced print features" on page 192).
7
Printing
•Mac printing (see "Mac printing" on page 203).
•Linux printing (see "Linux printing" on page 204).
•UNIX printing (see "Unix printing" on page 206).
The following Printing Preferences window is for Notepad in Windows 7. Your
Printing Preferences window may differ, depending on your operating system
or the application you are using.
Open the document you want to print.
1
Select your machine from the Select Printer list.
3
The basic print settings including the number of copies and print range
are selected within the Print window.
Select Print from the File menu.
2
To take advantage of the printer features provided by your printer driver,
click Properties or Preferences in the application’s Print window to
change the print setting (see "Opening printing preferences" on page 45).
To start the print job, click OK or Print in the Print window.
4
2. Menu Overview and Basic Setup
44
Basic printing
8
Canceling a print job
If the print job is waiting in the print queue or print spooler, cancel the job as
follows:
•You can access this window by simply double-clicking the machine icon
() in the Windows task bar.
•You can also cancel the current job by pressing (Stop/Clear) on the
control panel.
9
Opening printing preferences
When you select an option in Printing Preferences, you may see a warning
mark or . An exclamation mark ( ) means you can select that
The screenshot may differ depending on model.
certain option but it is not recommended, and ( ) mark means you cannot
select that option due to the machine’s setting or environment.
Open the document you want to print.
1
Select Print from the file menu.
2
Select your Printer driver from the Select Printer list.
3
Click Properties or Preferences.
4
•You can apply Eco features to save paper and toner before printing (see
"Easy Eco Driver" on page 212).
•You can check the machine’s current status pressing the Printer Status
button (see "Using Samsung Printer Status" on page 222).
•The printer driver includes a user interface that is optimized for
touchscreens. To use this UI, click Samsung Printer Center > Device Options and then select Stylish User Interface (see "Using Samsung
Printer Center" on page 217).
2. Menu Overview and Basic Setup
45
Basic printing
Using a favorite setting
The Favorites option, which is visible on each preferences tab except for
Favorites tab and Samsung tab, allows you to save the current preferences for
future use.
To use a saved setting, select it in the Favorites tab. The machine is now set
to print according to the settings you have selected. To delete saved
settings, select it in the Favorites tab and click Delete.
To save Favorites items, follow these steps:
Change the settings as needed on each tab.
1
Enter a name for the item in the Favorites input box.
2
Click Save.
3
Enter name and description, and then select the desired icon.
4
10
Using help
Click the option you want to know on the Printing Preferences window and
press F1 on your keyboard.
Click OK. When you save Favorites, all current driver settings are saved.
5
2. Menu Overview and Basic Setup
46
Basic printing
11
Eco printing
The Eco function reduces toner consumption and paper usage. The Eco
function allows you to save print resources and lead you to eco-friendly printing.
Setting Eco mode on the control panel
Select (Menu) > System Setup > Eco Settings on the control panel.
1
Select the option you want and press OK.
2
If you press the Eco button from the control panel, Eco mode is enabled. The
default setting of Eco mode is double-sided printing (long edge), multiple pages
per side (2-up), skip blank pages, and toner save. Some features may not be
available depending on the model.
•You change the machine’s setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service.
-If you machine is connected to the local, you can set the machine’s
setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings (see "Using Samsung Easy Printer Manager" on
page 220).
-If your machine is connected to the network, you can set the
machine’s setting from SyncThru™ Web Service > Settings tab >
Machine Settings (see "Using SyncThru™ Web Service" on page 213).
Depending on the printer driver you use, Skip blank pages may not work
properly. If Skip blank pages feature does not work properly, set the feature
from the Easy Eco Driver (see "Easy Eco Driver" on page 212).
•Default Mode: Select this to turn on or off the Eco mode.
-Off: Set the Eco mode off.
-On: Set the Eco mode on.
If you set the Eco mode on with a password from the SyncThru™ Web
Service (Settings tab > Machine Settings > System > Eco Settings) or
Samsung Easy Printer Manager (Device Settings > Eco), the On force
message appears. You have to enter the passcode to change the Eco mode
status.
•Select Template: Follow the settings from Syncthru™ Web Service
or Samsung Easy Printer Manager. Before you select this item, you
must set the Eco function in SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy
Printer Manager (Device Settings > Eco).
-Default Settings: The machine is set to Default Eco mode.
-Custom Settings: Change any necessary values.
Press OK to save the selection.
3
Press (Stop/Clear) to return to ready mode.
4
2. Menu Overview and Basic Setup
47
Basic printing
Setting eco mode on the driver
Password button: You can set from SyncThru™ Web Service (Settings tab >
Machine Settings > System > Eco Settings) or Samsung Easy Printer
To take advantage of the advanced printing features, click Properties or
Preferences from the Print window (see "Opening printing preferences" on
page 45).
Open the Eco tab to set Eco mode. When you see the eco image (), that
means the eco mode is currently enabled.
Eco options
•Printer Default: Follows the settings from the machine's control panel.
•None: Disables Eco mode.
•Eco Printing: To activate Eco mode, select Double-Sided Printing, Layout,
Color Mode, Skip Blank Pages, and Toner Save. You want to use in eco
mode to save on paper and toner usage. As long as you do not change the
options from the other tabs, the document will be printed out as a set in the
Eco mode with the selections you have chosen.
Manager (Device Settings > Eco), the password button is activated. To
change the print settings, click on this button, enter the password or need
to contact the administrator.
Result simulator
Result Simulator shows the results of reduced emission of carbon dioxide, used
electricity, and the amount of saved paper in accordance with the settings you
selected.
•The results are calculated on the basis that the total number of printed
paper is one hundred without a blank page when the Eco mode is disabled.
•Refers to the calculation coefficient about CO2, energy, and paper from IEA,
the index of Ministry of Internal Affairs and Communication of Japan and
www.remanufacturing.org.uk. Each model has a different index.
•The power consumption in printing mode refers to the average printing
power consumption of this machine.
•Password: If the administrator fixed to enable the Eco mode, you have to
enter the password to change the status.
•The actual amount displayed is only an estimate as the actual amount may
differ depending on the operating system used, computing performance,
application software, connection method, media type [thickness], media
size, job complexity, etc.
2. Menu Overview and Basic Setup
48
Basic printing
12
Secure printing
•Some menus may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
•You might not be able to print a complex document using the RAM disk.
Install an optional memory to print a complex document.
When you use a printing device in an office, school or other public place, you can
protect your personal documents or confidential information by using the
secure printing feature.
Starting secure printing from the SyncThru™ Web
Service
This features may not appear on the display depending on options or
models. If so, it is not applicable to your machine.
Printing secure documents from the control panel
Select (Menu) > Job Management > Stored Job on the printer’s
1
control panel.
Select the document to print.
2
Enter the password that you set from the printer driver.
3
Print the document.
4
Press (Stop/Clear) to return to ready mode.
5
Access a web browser, such as Internet Explorer, from Windows.
1
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in
the address field and press the Enter key or click Go.
Click Login on the upper right of SyncThru™ Web Service website.
2
Settings > Machine Settings > System > Ram Disk.
3
Enable Ram Disk.
4
2. Menu Overview and Basic Setup
49
Using USB memory device
AB
This chapter explains how to use a USB memory device with your machine.
13
About USB memory device
USB memory devices are available with a variety of memory capacities to give
you more room for storing documents, presentations, music and videos, high
resolution photographs, or whatever other files you want to store or move.
You can do the following tasks on your machine by using a USB memory device.
•Scan documents and save them on a USB memory device
•Print data stored on a USB memory device
•Restore backup files to the machine’s memory
•Format the USB memory device
•Check the available memory space
You must use only an authorized USB memory device with an A plug type
connector.
Use only a USB memory device with metal-shielded connector.
Only use a USB memory device that has obtained compatibility certification,
otherwise, the machine might not recognize it.
Your machine supports USB memory devices with FAT16/FAT32 and sector size
of 512 bytes.
Check your USB memory device’s file system from your dealer.
2. Menu Overview and Basic Setup
50
Using USB memory device
Insert a USB memory device into the USB memory port on your machine.
•Do not remove the USB memory device while it is in use. The machine
warranty does not cover damage caused by user’s misuse.
•If your USB memory device has certain features such as security settings
and password settings, your machine may not automatically detect it.
For details about these features, see the user’s guide of the USB memory
device.
14
Printing from a USB memory device
You can directly print files stored on a USB memory device.
Direct Print option supported file types:
•PRN: Only files created by provided driver with your machine are
compatible.
If you print PRN files created from other machine, the printout would be
different.
•TIFF: TIFF 6.0 Baseline
•JPEG: JPEG Baseline
•PDF: PDF 1.7 or lower
To print a document from a USB memory device:
Insert a USB memory device into the USB memory port on your machine.
1
Select (Menu) > Direct USB > Print From on the control panel.
2
Select the folder or file you want.
3
Select the number of copies to be printed or enter the number.
4
Press OK.
5
Press (Stop/Clear) button to return to ready mode.
6
2. Menu Overview and Basic Setup
51
Using USB memory device
15
Backing up data
Data in the machine’s memory can be accidentally erased due to power failure
or storage failure. Backup helps you protect the system settings by storing them
as backup files on a USB memory device.
Backing up data
Insert the USB memory device into the USB memory port on your
1
machine.
Select (Menu) > Admin Setup > Export Setting on the control
2
panel.
Press OK when the confirmation window appears.
3
Select Setup File.
3
Select the file you want to restore.
4
Press OK when the confirmation window appears.
5
Press (Stop/Clear) button to return to ready mode.
6
16
Managing USB memory
You can delete image files stored on a USB memory device one by one or all at
once by reformatting the device.
After deleting files or reformatting a USB memory device, files cannot be
restored. Therefore, confirm that you no longer need the data before
deleting it.
Press (Stop/Clear) button to return to ready mode.
4
Restoring data
Insert the USB memory device on which the backup data is stored in to
1
the USB memory port.
Select (Menu) > Admin Setup > Import Setting on the control
2
panel.
Deleting an image file
Insert a USB memory device into the USB memory port on your machine.
1
Select (Menu) > Direct USB >File Manage > Delete on the control
2
panel.
Press OK when the confirmation window appears.
3
2. Menu Overview and Basic Setup
52
Using USB memory device
Press (Stop/Clear) button to return to ready mode.
4
Formatting a USB memory device
Insert a USB memory device into the USB memory port on your machine.
1
Select (Menu) > Direct USB > File Manage >Format on the control
2
panel.
Press OK when the confirmation window appears.
3
Press (Stop/Clear) button to return to ready mode.
4
Viewing the USB memory status
You can check the amount of memory space available for scanning and saving
documents.
Insert a USB memory device into the USB memory port on your machine.
1
Select (Menu) > Direct USB > Show Space on the control panel.
2
The available memory space appears on the display.
3
Press (Stop/Clear) button to return to ready mode.
4
2. Menu Overview and Basic Setup
53
3.Maintenance
This chapter provides information about purchasing supplies, accessories and maintenance parts available for your
machine.
•Ordering supplies and accessories55
•Available consumables56
•Available accessories57
•Available maintenance parts58
•Storing the toner cartridge59
•Redistributing toner61
•Replacing the toner cartridge63
•Installing accessories65
•Monitoring the supplies life69
•Setting the toner70
•Cleaning the machine71
•Tips for moving & storing your machine76
Ordering supplies and accessories
Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts (see
"Available consumables" on page 56,"Available accessories" on page 57).
To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine.
You can also visit http://www.samsung.com/supplies, and then select your country/region to obtain the contact information for service.
3. Maintenance
55
Available consumables
When supplies reach the end of their life spans, you can order the followings of consumables for your machine:
Type
Average yield
a
Part name
Average continuous cartridge yield : Approx. 10,000 standard pagesMLT-D201S
Toner cartridge
Average continuous cartridge yield : Approx. 20,000 standard pagesMLT-D201L
a. Declared yield value in accordance with ISO/IEC 19752. The number of pages may be affected by operating environment, printing interval, graphics, media type and media size.
Depending on the options, percentage of image area and job mode used, the toner cartridge’s lifespan may differ.
When purchasing new toner cartridges or other consumables, these must be purchased in the same country as the machine you are using. Otherwise, new toner
cartridges or other consumables will be incompatible with your machine due to different configurations of toner cartridges and other consumables according to the
specific country conditions.
Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine
Samsung toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine’s
warranty.
3. Maintenance
56
Available accessories
You can purchase and install accessories to enhance your machine’s performance and capacity.
Some features and optional goods may not be available depending on models or country (see "Features by model" on page 7).
AccessoryFunctionPart name
Memory moduleExtends your machine’s memory capacity.SL-MEM001: 2 GB
a
Optional trays (Tray2, Tray3, Tray4, Tray 5)
If you are experiencing frequent paper supply problems, you can attach an additional 550
Sheet trays.
SL-SCF4000
ML-DSK65S
Stand
You can easily move the machine using the stand with its wheels.
When using the optional Stand, you must install the foot as shown in the Optional
Stand Install Guide provided with the optional Stand. Otherwise, the machine could
fall over if on incline and cause bodily injury.
Wireless /NFC kitThis kit lets you use your machine as a Wireless and NFC machine.SL-NWE001X
a. Plain paper 75g/m2 (20 lb bond).
3. Maintenance
57
Available maintenance parts
You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems
resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the
model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. To purchase
maintenance parts, contact the retailer where you bought the machine. The replacement period for the maintenance parts is informed by the "Samsung Printer
Status" program. Or on the UI (User Interface) if your machine supports a display screen. The replacement period varies based on the operating system used,
computing performance, application software, connecting method, paper type, paper size, and job complexity.
3. Maintenance
58
Storing the toner cartridge
Toner cartridges contain components that are sensitive to light, temperature
and humidity. Samsung suggests users follow these recommendations to
ensure optimal performance, highest quality, and longest life from your new
Samsung toner cartridge.
Store this cartridge in the same environment in which the printer will be used.
This should be in controlled temperature and humidity conditions. The toner
cartridge should remain in its original and unopened package until installation
– if original packaging is not available, cover the top opening of the cartridge
with paper and store in a dark cabinet.
Opening the cartridge package prior to use dramatically shortens its useful shelf
and operating life. Do not store on the floor. If the toner cartridge is removed
from the printer, follow the instructions below to store the toner cartridge
properly.
•Store the cartridge inside the protective bag from the original package.
•Store lying flat (not standing on end) with the same side facing up as if it
were installed in the machine.
-An environment with salty air.
1
Handling instructions
•Do not touch the surface of the photoconductive drum in the cartridge.
•Do not expose the cartridge to unnecessary vibrations or shock.
•Never manually rotate the drum, especially in the reverse direction; this can
cause internal damage and toner spillage.
2
Toner cartridge usage
Samsung Electronics does not recommend or approve the use of non-Samsung
brand toner cartridges in your printer including generic, store brand, refilled, or
remanufactured toner cartridges.
•Do not store consumables in any of the following conditions:
-Temperature greater than 30°C (86°F).
-Humidity range less than 20% or greater than 80%.
-An environment with extreme changes in humidity or temperature.
-Direct sunlight or room light.
-Dusty places.
-A car for a long period of time.
-An environment where corrosive gases are present.
Samsung’s printer warranty does not cover damage to the machine caused
by the use of a refilled, remanufactured, or non-Samsung brand toner
cartridges.
3. Maintenance
59
Storing the toner cartridge
3
Estimated cartridge life
Estimated cartridge life (the life of the toner cartridge yield) depends on the
amount of toner that print jobs require. The actual print yield may vary
depending on the print density of the pages you print on, operating
environment, percentage of image area, printing interval, media type and/or
media size. For example, if you print a lot of graphics, the consumption of the
toner is higher and you may need to change the cartridge more often.
3. Maintenance
60
Redistributing toner
When the toner cartridge is near the end of its life:
•White streaks or light printing occurs and/or density varies from side to side.
•The Status LED blinks orange. The toner-related message saying that the toner is low may appear on the display.
•The computer’s Samsung Printing Status program window appears on the computer telling you which cartridge is low on toner (see "Using Samsung Printer
Status" on page 222).
If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still
occur even after you have redistributed the toner.
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
61
Redistributing toner
2
1
3. Maintenance
62
Replacing the toner cartridge
A toner cartridge has almost reached its estimated cartridge life:
•The status LED and the toner-related message on the display indicate when the toner cartridge should be replaced.
•The computer’s Samsung Printing Status Program window appears on the computer telling you when the cartridge is empty (see "Using Samsung Printer Status"
on page 222).
Check the type of the toner cartridge for your machine (see"Available consumables" on page 56).
•Shake the toner cartridge thoroughly, it will increase the initial print quality.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge.
•If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
3. Maintenance
63
Replacing the toner cartridge
2
1
When a toner cartridge has reached the end of life, the machine will stop printing.
3. Maintenance
64
Installing accessories
4
Precautions
•Disconnect the power cord
Never remove the control board cover while the power is turned on.
To avoid the possibility of an electrical shock, always disconnect the power
cord when installing or removing ANY internal or external accessories.
•Discharge static electricity
The control board and internal accessories (network interface card or
memory module) are sensitive to static electricity. Before installing or
removing any internal accessories, discharge static electricity from your
body by touching something metal, such as the metal back plate on any
device plugged into a grounded power source. If you walk around before
finishing the installation, repeat this procedure to discharge any static
electricity again.
5
Setting Device Options
When you install the optional devices such as optional tray, memory, etc, this
machine automatically detects and sets the optional devices. If you cannot use
the optional devices you installed in this driver, you need to set the optional
devices in Device Options.
Click the Windows Start menu.
1
•For Windows 8, from the Charms, select Search > Settings.
For Windows XP Service Pack 3/2003, select Printers and Faxes.
2
•For Windows 2008/Vista, select Control Panel > Hardware and
Sound > Printers.
•For Windows 7, select Control Panel > Hardware and Sound >
Devices and Printers.
When installing accessories, the battery inside the machine is a service
component. Do not change it by yourself. There is a risk of an explosion if
battery is replaced by an incorrect type. Your service provider should
remove the old battery from your device and dispose of it in accordance
with the relevant regulations in your country.
•For Windows 8, search for Devices and Printers.
•For Windows Server 2008 R2, select Control Panel > Hardware >
Devices and Printers.
Right-click your machine.
3
For Windows XP Service Pack 3/2003/2008/Vista, press Properties.
4
For Windows 7, For Windows 8, and Windows Server 2008 R2, from
context menus, select the Printer properties.
3. Maintenance
65
Installing accessories
If Printer properties item has ▶ mark, you can select other printer drivers
connected with selected printer.
Select Device Options.
5
•Admin Job Accounting: Allows you to associate user and account
identification information with each document you print.
-User permission: If you check this option, only users with user
permission can start a print job.
-Group permission: If you check this option, only groups with
group permission can start a print job.
The Properties window may differ depending on the driver or operating
system you are using.
If you want to encrypt job accounting password, check Job Accounting Password Encryption.
Select the appropriate option.
6
Some menus may not appear in the display depending on options or
•Custom Paper Size Settings: You can specify custom paper size.
Click OK until you exit the Properties or Printer properties window.
7
models. if so, it is not applicable to your machine.
•Tray Options: Select the optional tray you installed. You can select
the tray.
•Storage Options: Select the optional memory you installed. If this
feature is checked, you can select the Print Mode.
•Printer Configuration: Select the printer language for the print job.
•Administrator Settings: You can select the Printer Status and EMF
Spooling.
3. Maintenance
66
Installing accessories
6
Upgrading a memory module
Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. We recommend the use of only genuine
Samsung DIMM's. You may void your warranty if it is determined that your machine problem is being caused by third party DIMM's.
The order information is provided for optional accessories (see "Available accessories" on page 57).
•After installing the optional memory, you can use the advanced printing features, such as proofing a job and specifying of printing a secure print job in the printer
properties window. You can control the active job queue and file policy in Job Management menu.
1
2
3. Maintenance
67
Installing accessories
2
1
3. Maintenance
68
Monitoring the supplies life
If you experience frequent paper jams or printing problems, check the number of pages the machine has printed. Replace the corresponding parts, if necessary.
Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel.
1
Select the option you want and press OK.
2
Press (Stop/Clear) to return to ready mode.
3
3. Maintenance
69
Setting the toner
If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not
this message or LED appears.
•You change the machine’s setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service.
-If you machine is connected to the local, you can set the machine’s setting from Samsung Easy Printer Manager > Advanced Setting > Device Settings
(see "Using Samsung Easy Printer Manager" on page 220).
-If your machine is connected to the network, you can set the machine’s setting from SyncThru™ Web Service > Settings tab > Machine Settings (see "Using
SyncThru™ Web Service" on page 213).
Select (Menu) > Admin Setup > Supplies Management > Toner Low Alert on the control panel.
1
Select the option you want and press OK to save the selection.
2
Press (Stop/Clear) to return to ready mode.
3
3. Maintenance
70
Cleaning the machine
If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in proper working order
which will help to prolong its life.
•Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the
cabinet.
•If your machine or the surrounding area is contaminated with toner, we recommend you use a cloth or tissue dampened with water to clean it. If you use a vacuum
cleaner, toner blows in the air and might be harmful to you.
•During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner
specks or smearing. Cleaning the inside of the machine clears and reduces these problems.
7
Cleaning the outside
Clean the machine cabinet with a soft, lint-free cloth. Dampen the cloth slightly with water, but be careful not to let any water drip onto or into the machine.
3. Maintenance
71
Cleaning the machine
8
Cleaning the inside
During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks
or smearing. Cleaning the inside of the machine clears and reduces these problems.
•To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary.
•Do not touch the green area of the toner cartridge. Use the handle on the cartridge to avoid touching this area.
•Use a dry lint free cloth when cleaning the inside of the machine, be careful not to damage the transfer roller or any other inside parts. Do not use solvents such
as benzene or thinner. Printing quality problems can occur and cause damage to the machine.
•Use a dry lint-free cloth to clean the machine.
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
3. Maintenance
72
Cleaning the machine
1
2
2
1
3. Maintenance
73
Cleaning the machine
9
Cleaning the pickup roller
•Turn the machine off and unplug the power cord. Wait for the machine to cool down. If your machine has a power switch, turn the power switch off before
cleaning the machine.
•Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
3. Maintenance
74
Cleaning the machine
1
2
2
1
3. Maintenance
75
Tips for moving & storing your machine
•When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to
the machine or reduce print quality.
•When moving the machine, make sure at least two people are holding the machine securely.
3. Maintenance
76
4.Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
•Tips for avoiding paper jams78
•Clearing paper jams79
•Understanding the status LED90
•Understanding display messages92
This chapter gives helpful information for what to do if you encounter an error. If your machine
has a display screen, check the message on the display screen first to solve the error.
If you cannot find a solution to your problem in this chapter, refer to the Troubleshooting
chapter in the Advanced Guide (see "Troubleshooting" on page 231).
If you cannot find a solution in the User's Guide or the problem persists, call for service.
Tips for avoiding paper jams
By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines:
•Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 32).
•Do not remove paper from the tray while your machine is printing.
•Flex, fan, and straighten paper before loading.
•Do not use creased, damp, or highly curled paper.
•Do not mix papers in a tray.
•Use only recommended print media (see "Print media specifications" on page 103).
4. Troubleshooting
78
Clearing paper jams
To avoid tearing the paper, pull the jammed paper out slowly and gently.
1
In tray 1
Illustrations on this user’s guide may differ from your machine depending on its options or models. Check your machine type (see "Front view" on page 18).
4. Troubleshooting
79
Clearing paper jams
2
If you do not see the paper in this area, stop and go to next step:
1
2
1
4. Troubleshooting
80
Clearing paper jams
2
In optional trays
The procedure is same for all optional trays.
4. Troubleshooting
81
Clearing paper jams
If you do not see the paper in this area, stop and go to next step:
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
82
Clearing paper jams
3
In the multi-purpose tray
4. Troubleshooting
83
Clearing paper jams
4
Inside the machine
The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper
from the machine.
Illustrations in this user’s guide may differ from your machine depending on the model and options installed. Check your machine type (see "Front view" on page 18).
4. Troubleshooting
84
Clearing paper jams
1
2
2
1
4. Troubleshooting
85
Clearing paper jams
5
In the exit area
The Fuser area is HOT please wait until device cools down before accessing this area. Turn power off to cool the machine down. Take care when removing paper
from the machine.
4. Troubleshooting
86
Clearing paper jams
1
1
2
90˚
90˚
90˚
90˚
1
1
2
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
87
Clearing paper jams
6
In the duplex unit area
1
2
1
2
1
2
4. Troubleshooting
88
Clearing paper jams
1
1
2
90˚
90˚
90˚
90˚
1
1
2
If you do not see the paper in this area, stop and go to next step:
4. Troubleshooting
89
Understanding the status LED
The color of the LED indicates the machine's current status.
•Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20).
•To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Understanding display messages" on page 92).
•You also can resolve the error with the guideline from the computers’s Samsung Printer Status program window (see "Using Samsung Printer Status" on page
222).
•If the problem persists, call a service representative.
LEDStatusDescription
OffThe machine is off-line.
Blue
()
Status
Orange
BlinkingWhen the backlight blinks, the machine is receiving or printing data.
On•The machine is on-line and can be used.
•A minor error has occurred and the machine is waiting for the error to be cleared. For models that supports display screen on
the control panel, check the display message. When the problem is cleared, the machine resumes.
Blinking
•Small amount of toner is left in the cartridge. The estimated cartridge life
replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page
b
61).
•A toner cartridge has almost reached its estimated cartridge life
"Replacing the toner cartridge" on page 63).
•The cover is opened. Close the cover.
On
•There is no paper in the tray when receiving or printing data. Load paper in the tray.
•The machine has stopped due to a major error. Check the display message (see "Understanding display messages" on page
92).
•A paper jam has occurred (see "Clearing paper jams" on page 79).
a
of toner is close. Prepare a new cartridge for
a
. It is recommended to replace the toner cartridge (see
4. Troubleshooting
90
Understanding the status LED
LEDStatusDescription
()
Power/
Wake Up
EcoGreen
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages
may be affected by operating environment, percentage of image area, printing interval, graphics, media and media size. Some amount of toner may remain in the cartridge even when red LED is
on and the printer stops printing.
b. Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20).
Blue
OnThe machine is in power save mode.
The machine is in ready mode or machine’s power is off.
Off
OnEco mode is on (see "Eco printing" on page 47).
OffEco mode is off.
4. Troubleshooting
91
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning,
and correct the problem, if necessary.
•You can resolve the error with the guideline from the computers’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 222).
•If a message is not in the table, reboot the power and try the printing job again. If the problem persists, call a service representative.
•When you call for service, provide the service representative with the contents of display message.
•Some messages may not appear on the display depending on the options or models.
•[error number] indicates the error number.
•[tray type] indicates the tray number.
•[media type] indicates the media type.
•[media size] indicates the media size.
7
Paper Jam-related messages
MessageMeaningSuggested solutions
Jam inside of duplexPaper has jammed during duplex printing.
This is applicable only to machines with this
Jam bottom of duplex
feature.
Jam top of duplex
Jam in exit areaPaper has jammed in the exit area.Clear the jam (see "In the exit area" on page 86).
Jam inside machinePaper has jammed in the inside machine.Clear the jam (see "Inside the machine" on page 84).
Clear the jam (see "In the duplex unit area" on page 88).
4. Troubleshooting
92
Understanding display messages
MessageMeaningSuggested solutions
Paper jam in tray 1Paper has jammed in the tray.Clear the jam (see "In optional trays" on page 81).
•Paper jam in tray 2
•Paper jam in tray 3
•Paper jam in tray 4
•Paper jam in tray 5
Paper jam in MP trayPaper has jammed in the multi-purpose tray.Clear the jam (see "In the multi-purpose tray" on page 83).
Paper has jammed in the optional tray.Clear the jam (see "In optional trays" on page 81).
4. Troubleshooting
93
Understanding display messages
8
Toner-related messages
MessageMeaningSuggested solutions
The indicated toner cartridge has reached its
estimated cartridge life.
Replace new toner
The estimated cartridge life of toner is close.Prepare a new cartridge for a replacement. You may temporarily increase
Prepare new toner
Replace the toner cartridge with a Samsung- genuine toner cartridge
"Replacing the toner cartridge" on page 63).
Replace the toner cartridge for the best print quality when this message
appears. Using a cartridge beyond this stage can result in printing quality
issues (see "Replacing the toner cartridge" on page 63).
If the machine stops printing, replace the toner cartridge (see "Replacing the
toner cartridge" on page 63).
the printing quality by redistributing the toner (see "Redistributing toner"
on page 61).
a
(see
Error: [error number]
Toner Cart Failure: [error number].
Call for service
The toner cartridge is not installed.Install the toner cartridge. If it is already installed, try to reinstall the toner
cartridge. If the problem persists, call for service.
Reinstall the Samsung-genuine toner cartridge two or three times to
confirm it is seated properly. If the problem persists, please call for service.
Toner Not InstalledThe toner cartridge is not installed.Reinstall the toner cartridge.
Toner Not Compatible
Remove seal tape
a. When the toner cartridge has reached its end of life, the machine will stop printing. In this case, you can choose to stop or continue printing from the SyncThru™ Web Service (Settings > Machine
Settings > System > Setup > Supplies Management > Toner Cartridge Stop) or Samsung Easy Printer Manager (Device Settings > System > Supplies Management > Toner Cartridge Stop).
Turning off this option and continuing to print may damage the device's system.
The toner cartridge you have installed is not
for your machine.
The seal tape of the toner cartridge is not
removed
Install a Samsung-genuine toner cartridge, designed for your machine (see
"Available consumables" on page 56).
Remove the seal tape of the toner cartridge (see "Replacing the toner
cartridge" on page 63).
4. Troubleshooting
94
Understanding display messages
Samsung does not recommend using a non-genuine Samsung toner cartridge such as refilled or remanufactured. Samsung cannot guarantee a non-genuine Samsung
toner cartridge's quality. Service or repair required as a result of using non-genuine Samsung toner cartridges will not be covered under the machine warranty.
9
Tray-related messages
MessageMeaningSuggested solutions
Output bin full
The output tray is full.Remove papers from the output tray, the machine resumes printing. If the
problem persists, call for service.
Paper Empty in MPThere is no paper in the multi-purpose tray.Load paper in the multi-purpose tray (see "Multi-purpose tray" on page 36).
[tray type] Paper mismatch
The paper size specified in the printer
properties does not match the paper you are
loading.
You can select the option between Continue or Cancel. If you select Cancel
, the printing job will stop. Load the correct paper in the tray. If you select
Continue, printing job will continue.
[tray type] cassette OutThe tray is not securely latchedClose the tray until it locks into place. If the problem persists, call for service.
Error: [error number]
There is a problem in the tray.Check the tray connection. If the problem persists, call for service.
Tray Failure:[error number]. Check
[tray type] connection & turn off then
on. Call for service if the problem
persists
Error: [error number]
There is a problem in the tray.Open and close the tray. If the problem persists, call for service
Tray Failure: [error number]. Pull [tray
type] out and insert it. Call for service
if the problem persists
Paper Low in [tray type]Running out of paper in the tray.Load paper in the tray (see "Loading paper in the tray" on page 34).
Paper Empty in [tray type]There is no paper in the tray.Load paper in the tray (see "Loading paper in the tray" on page 34).
4. Troubleshooting
95
Understanding display messages
10
Network-related messages
MessageMeaningSuggested solutions
Error [error number]
Network Failure: [error number].
Turn off then on. Call for service if the
problem persists
Error [error number]
Can not find a wireless network.
Please check the wireless
environment
Error [error number]
Wireless security settings are
incorrect. Please change the settings
There is a problem in the network.Turn the machine off and back on again. If the problem persists, call for
service.
The machine cannot find the wireless
network.
•The wireless network options are
configured incorrectly for the security
method.
•The password entered in the wireless
security options is incorrect.
•The machine does not support the security
method used by the access point or
wireless router.
•The access point or wireless router has
malfunctioned.
Check the status of the wireless router or access point, including its
configuration and power connections, as well as any devices that may affect
wireless communication. If the problem persists, please call for service.
Reconfigure the wireless options in the machine, SWS, access point, or
wireless router. The WPA2-PSK/AES security method is recommended. If the
problem persists, please call for service.
4. Troubleshooting
96
Understanding display messages
MessageMeaningSuggested solutions
Error [error number]
Not connected from the wireless AP.
If you do not reconnect
automatically, check the wireless
settings
Error [error number]
Failed connection to WPS. Try again
or set up other wireless connection
Error [error number]
Wi-Fi Direct is not ready. Turn off then
on. Call for service if the problem
persists
Error [error number]
Failed to connect to Wi-Fi Direct. Turn
off your mobile device and turn it on
IP ConflictThe IP address is used elsewhere.Check the IP address or obtain a new IP address.
802.1x Network Error
The machine failed to connect to the wireless
AP(access point or wireless router).
The machine failed to connect via WPS.Check the WPS settings (see "Using the WPS menu" on page 144).
The machine failed to initialize the Wi-Fi Direct
connection.
The machine failed to connect via Wi-Fi Direct. Turn the machine off and back on again. If the problem persists, call for
Fail to authenticate.Check the network authentication protocol. If the problem persists, contact
Check the status of the access point, including its configuration and power
connections, as well as any devices that may affect wireless communication.
If the problem persists, please call for service.
Turn the Wi-Fi Direct feature off and then back on or reboot the machine or
mobile device. If the problem persists, please call for service.
service.
your network administrator.
4. Troubleshooting
97
Understanding display messages
11
Misc. messages
MessageMeaningSuggested solutions
Door is open. Close itThe cover is not securely latched.Close the cover until it locks into place.
Front door is open. Close it
Error [error number]
Motor Failure: [error number]. Turn
off then on. Call for service if the
problem persists
Error [error number]
Fan Failure: [error number]. Turn off
then on. Call for service if the
problem persists
Error [error number]
Sensor Failure: [error number]. Turn
off then on. Call for service if the
problem persists
Error [error number]
Fuser Unit Failure: [error number].
Turn off then on. Call for service if the
problem persists
Error [error number]
LSU Failure: [error number]. Turn off
then on. Call for service if the
problem persists
The machine unit cannot be controlled.Reboot the power and try the printing job again. If the problem persists,
please call for service.
The machine unit cannot be controlled.Reboot the power and try the printing job again. If the problem persists,
please call for service.
The machine unit cannot be controlled.Reboot the power and try the printing job again. If the problem persists,
please call for service.
The machine unit cannot be controlled.Reboot the power and try the printing job again. If the problem persists,
please call for service.
The machine unit cannot be controlled.Reboot the power and try the printing job again. If the problem persists,
please call for service.
4. Troubleshooting
98
Understanding display messages
MessageMeaningSuggested solutions
Error [error number]
Engine System Failure: [error
number]. Call for service
Not proper room temp.The machine is in a room with improper room
Prepare fuser unit
Replace fuser unit
The machine unit cannot be controlled.Reboot the power and try the printing job again. If the problem persists,
temperature.
The life of the fuser unit will be expried soon.Replace the fuser unit with a new one. If the problem persists, please call for
The life of the fuser unit will be expired.Replace the fuser unit with a new one. If the problem persists, please call for
please call for service.
Move the machine to a room with proper room temperature.
service.
service.
4. Troubleshooting
99
5.Appendix
This chapter provides product specifications and information concerning applicable regulations.
•Specifications101
•Regulatory information110
•Copyright120
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.