Samsung CLP350N Users Manual
© 2007 Samsung Electronics Co., Ltd. All rights reserved.
This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not
responsible for any changes, direct or indirect damages, arising from or related to use of this user’s guide.
• CLP-350N is model names of Samsung Electronics Co., Ltd.
• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Monotype Imaging Inc.
• TrueType, LaserWriter and Macintosh are trademarks of Apple Computer, Inc.
• All other brand or product names are trademarks of their respective companies or organizations.
CONTACT SAMSUNG WORLD WIDE
If you have any comments or questions regarding Samsung products,
contact the Samsung customer care center.
Country Customer Care Center Web Site
ARGENTINE 0800-333-3733 www.samsung.com/ar
AUSTRALIA 1300 362 603 www.samsung.com/au
BELGIUM 02 201 2418 www.samsung.com/be
BRAZIL 0800-124-421
4004-0000
CANADA 1-800-SAMSUNG (7267864) www.samsung.com/ca
CHILE 800-726-7864 (SAMSUNG) www.samsung.com/cl
CHINA 800-810-5858
010- 6475 1880
COLOMBIA 01-8000-112-112 www.samsung.com/co
COSTA RICA 0-800-507-7267 www.samsung.com/latin
CZECH
REPUBLIC
DENMARK 70 70 19 70 www.samsung.com/dk
ECUADOR 1-800-10-7267 www.samsung.com/latin
EL SALVADOR 800-6225 www.samsung.com/latin
ESTONIA 800-7267 www.samsung.ee
KAZAHSTAN 8-800-080-1188 www.samsung.kz
FINLAND 030-6227 515 www.samsung.com/fi
FRANCE 3260 SAMSUNG or
GERMANY 01805 - 121213
GUATEMALA 1-800-299-0013 www.samsung.com/latin
HONG KONG 3698 4698 www.samsung.com/hk
HUNGARY 06-80-SAMSUNG (7267864) www.samsung.com/hu
INDIA 3030 8282
INDONESIA 0800-112-8888 www.samsung.com/id
ITALIA 800-SAMSUNG(7267864) www.samsung.com/it
JAMAICA 1-800-234-7267 www.samsung.com/latin
JAPAN 0120-327-527 www.samsung.com/jp
LATVIA 800-7267 www.samsung.com/lv/
844 000 844 www.samsung.com/cz
Distributor pro ýeskou republiku : Samsung Zrt., þeska
organizaþní složka Vyskoþilova 4, 14000 Praha 4
08 25 08 65 65 (€ 0,15/min)
(€ 0,14/min)
1800 110 011
www.samsung.com/br
www.samsung.com.cn
www.samsung.com/fr
www.samsung.de
www.samsung.com/in/
index.htm
Country Customer Care Center Web Site
LITHUANIA 8-800-77777 www.samsung.com/lt
LUXEMBURG 0032 (0)2 201 24 18 www.samsung.lu
MALAYSIA 1800-88-9999 www.samsung.com/my
MEXICO 01-800-SAMSUNG
(7267864)
NETHERLANDS
NORWAY 815-56 480 www.samsung.com/no
PANAMA 800-7267 www.samsung.com/latin
PHILIPPINES 1800-10-SAMSUNG
POLAND 0 801 801 881 www.samsung.com/pl
PORTUGAL 80 8 200 128 www.samsung.com/pt
PUERTO RICO 1-800-682-3180 www.samsung.com/latin
REP.
DOMINICA
Republic of
Ireland
RUSSIA 8-800-200-0400 www.samsung.ru
SINGAPORE 1800-SAMSUNG (7267864) www.samsung.com/sg
SLOVAKIA 0800-SAMSUNG (726786) www.samsung.com/sk
SOUTH
AFRICA
SPAIN 902 10 11 30 www.samsung.com/es
SWEDEN 0771-400 200 www.samsung.com/se
Switzerland 0800-7267864 www.samsung.com/ch/
TAIWAN 0800-329-999 www.samsung.com/tw
THAILAND 1800-29-3232
TRINIDAD &
TOBAGO
U.A.E 800-SAMSUNG (7267864) www.samsung.com/mea
U.K 0870 SAMSUNG (7267864) www.samsung.com/uk
U.S.A 1-800-SAMSUNG (7267864) www.samsung.com
UKRAINE 8-800-502-0000 www.samsung.com/ur
UZBEKISTAN 8-800-120-0400 www.samsung.com.uz
VENEZUELA 0-800-100-5303 www.samsung.com/latin
VIETNAM 1 800 588 889 www.samsung.com/vn
0900 20 200 88 (€ 0,10/min) www.samsung.com/nl
(7267864)
1-800-751-2676 www.samsung.com/latin
0818 717 100 www.samsung.com/uk
0860 726 7864 (SAMSUNG) www.samsung.com/za
02-689-3232
1-800-7267-864 www.samsung.com/latin
www.samsung.com/mx
www.samsung.com/ph
www.samsung.com/th
CONTENTS
About this user’s guide .................................................................................................................................................i
Finding more information .............................................................................................................................................i
Safety and Regulatory Information ..............................................................................................................................ii
1. Introduction
Special features ...................................................................................................................................................... 1.1
Machine overview ................................................................................................................................................... 1.2
Control panel overview ............................................................................................................................................ 1.3
Understanding the Control Panel ............................................................................................................................ 1.4
2. Software overview
Supplied software .................................................................................................................................................... 2.1
Printer driver features .............................................................................................................................................. 2.1
System requirements .............................................................................................................................................. 2.2
3. Getting Started
Setting up the hardware .......................................................................................................................................... 3.1
Setting up the network ............................................................................................................................................ 3.1
Installing the software ............................................................................................................................................. 3.2
Altitude adjustment .................................................................................................................................................. 3.4
LEDs ................................................................................................................................................................... 1.4
Stop button ......................................................................................................................................................... 1.4
Supported operating systems ............................................................................................................................. 3.2
4. Selecting and loading print media
Selecting print media ............................................................................................................................................... 4.1
Guidelines for selecting and storing print media ................................................................................................. 4.1
Specifications on print media .............................................................................................................................. 4.2
Guidelines for special print media ....................................................................................................................... 4.3
Verifying the output location .................................................................................................................................... 4.4
Loading paper ......................................................................................................................................................... 4.4
In the tray ............................................................................................................................................................ 4.4
Using manual feed mode .................................................................................................................................... 4.7
Printing on special print materials ........................................................................................................................... 4.7
Printing on envelopes ......................................................................................................................................... 4.7
Printing on labels ................................................................................................................................................ 4.8
Printing on transparencies .................................................................................................................................. 4.8
Printing on preprinted paper ............................................................................................................................... 4.9
Printing on card stock or custom-sized materials ............................................................................................... 4.9
Setting the paper size and type ............................................................................................................................. 4.10
5. Basic printing
Printing a document ................................................................................................................................................ 5.1
Canceling a print job ............................................................................................................................................... 5.1
6. Maintenance
Printing a machine configuration report .................................................................................................................. 6.1
Cleaning your machine ........................................................................................................................................... 6.1
Cleaning the outside ........................................................................................................................................... 6.1
Cleaning the inside ............................................................................................................................................. 6.1
Maintaining the cartridge ......................................................................................................................................... 6.3
Toner cartridge storage ...................................................................................................................................... 6.3
Expected cartridge life ........................................................................................................................................ 6.3
Redistributing toner ................................................................................................................................................. 6.3
Replacing the toner cartridge .................................................................................................................................. 6.4
Replacing the Imaging Unit ..................................................................................................................................... 6.5
Replacing the Waste Toner Container .................................................................................................................... 6.7
Maintenance Parts .................................................................................................................................................. 6.8
Managing your machine from the website .............................................................................................................. 6.8
7. Troubleshooting
Tips for avoiding paper jams ................................................................................................................................... 7.1
Clearing paper jams ................................................................................................................................................ 7.1
In the tray 1 ......................................................................................................................................................... 7.1
In the optional tray .............................................................................................................................................. 7.3
Solving other problems ........................................................................................................................................... 7.4
Paper feeding problems ...................................................................................................................................... 7.4
Printing problems ................................................................................................................................................ 7.4
Printing quality problems .................................................................................................................................... 7.6
Common Windows problems .............................................................................................................................. 7.8
Common PostScript problems ............................................................................................................................ 7.9
Common Linux problems .................................................................................................................................... 7.9
Common Macintosh problems .......................................................................................................................... 7.10
8. Ordering supplies and accessories
Supplies .................................................................................................................................................................. 8.1
Accessories ............................................................................................................................................................. 8.1
How to purchase ..................................................................................................................................................... 8.1
9. Installing accessories
Precautions to take when installing accessories ..................................................................................................... 9.1
Installing a memory module .................................................................................................................................... 9.1
Activating the added memory in the PS printer properties ................................................................................. 9.2
10. Specifications
11. Glossary
Index
About this user’s guide
Finding more information
This user’s guide provides information about basic understanding of the
machine as well as detailed explanation on each step during the actual
usage. Both novice users and professional users can refer to this guide for
installing and using the machine.
This explanation is mainly based on the Microsoft Windows operating
system.
Some terms in this guide are used interchangeably, as below.
• Document is synonymous with original.
• Paper is synonymous with media, or print media.
• The model name such as CLP-3xx Series is synonymous with the
machine.
The following table offers the conventions of this guide.
Convention Description Example
Bold Used for texts on the
display or actual prints on
the machine.
Note Used to provide
additional information or
detailed specification of
the machine function and
feature.
Caution Used to give users
information to protect the
machine from possible
mechanical damage or
malfunction.
Footnote Used to provide more
detailed information on
certain words or a
phrase.
(See page
1.1 for
more
information)
Used to guide users to
the reference page for
the additional detailed
information.
Start
Note
The date format
may differ from
country to country.
Caution
Do not touch the
green underside of
the toner cartridge.
a. pages per minute
(See page 1.1 for more
information)
You can find information for setting up and using your machine from the
following resources, either as a print-out or onscreen.
Quick Install
Guide
Online User’s
Guide
Provides information on setting up your
machine and this requires that you follow
the instructions in the guide to prepare the
machine.
Provides you with step-by-step
instructions for using your machine’s full
features, and contains information for
maintaining your machine,
troubleshooting, and installing
accessories.
This user’s guide also contains
to provide you with information on
section
how to print documents with your machine
in various operating systems, and how to
use the included software utilities.
Software
Note
You can access the user’s guide in other
languages from the Manual folder on the
printer software CD.
Network Printer
User’s Guide
Printer Driver
Help
Contained on the
guide provides you with information on
setting up and connecting your machine to
a network.
Provides you with help information on
printer driver properties and instructions
for setting up the properties for printing. To
access a printer driver help screen, click
Help
from the printer properties dialog
box.
Network Utilities CD
, this
Samsung website If you have Internet access, you can get
help, support, printer drivers, manuals,
and order information from the Samsung
website, www.samsungprinter.com
.
i
Safety and Regulatory Information
Important Precautions and Safety Information
When using this machine, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to people:
1 Read and understand all instructions.
2 Use common sense whenever operating electrical appliances.
3 Follow all warnings and instructions marked on the machine and in the
literature accompanying the machine.
4 If an operating instruction appears to conflict with safety information,
heed the safety information. You may have misunderstood the
operating instruction. If you cannot resolve the conflict, contact your
sales or service representative for assistance.
5 Unplug the machine from the AC wall socket before cleaning. Do not
use liquid or aerosol cleaners. Use only a damp cloth for cleaning.
6 Do not place the machine on an unstable cart, stand or table. It may fall,
causing serious damage.
7 Your machine should never be placed on, near or over a radiator,
heater, air conditioner or ventilation duct.
8 Do not allow anything to rest on the power cable. Do not locate your
machine where the cords will be abused by persons walking on them.
9 Do not overload wall outlets and extension cords. This can diminish
performance, and may result in the risk of fire or electric shock.
10 Do not allow pets to chew on the AC power or PC interface cords.
11 Never push objects of any kind into the machine through case or
cabinet openings. They may touch dangerous voltage points, creating a
risk of fire or shock. Never spill liquid of any kind onto or into the
machine.
require extensive work by a qualified service technician to restore the
machine to normal operation.
15 Avoid using this machine during a lightning storm. There may be a
remote risk of electric shock from lightning. If possible, unplug the AC
power for the duration of the lightning storm.
16 If you continuously print multiple pages, the surface of the output tray
may become hot. Be careful not to touch the surface, and keep children
away from the surface.
17 The Power cord supplied with your machine should be used for safe
operation. If you are using a cord which is longer than 2 m with 110 V
machine, then it should be 16 AWG
18 SAVE THESE INSTRUCTIONS.
1
or bigger.
Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21
CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is
certified as a Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system
and printer are designed so there is never any human access to laser
radiation above a Class I level during normal operation, user maintenance, or
prescribed service condition.
Warning
Never operate or service the printer with the protective cover removed from
Laser/Scanner assembly. The reflected beam, although invisible, can
damage your eyes.
12 To reduce the risk of electric shock, do not disassemble the machine.
Take it to a qualified service technician when repair work is required.
Opening or removing covers may expose you to dangerous voltages or
other risks. Incorrect reassembly could cause electric shock when the
unit is subsequently used.
13 Unplug the machine from the PC and AC wall outlet, and refer servicing
to qualified service personnel under the following conditions:
• When any part of the power cord, plug, or connecting cable is
damaged or frayed.
• If liquid has been spilled into the machine.
• If the machine has been exposed to rain or water.
• If the machine does not operate properly after instructions have been
followed.
• If the machine has been dropped, or the cabinet appears damaged.
• If the machine exhibits a sudden and distinct change in performance.
14 Adjust only those controls covered by the operating instructions.
Improper adjustment of other controls may result in damage, and may
1 AWG: American Wire Gauge
ii
When using this product, these basic safety precautions should always be
followed to reduce risk of fire, electric shock, and injury to persons:
Ozone Safety
During normal operation, this machine produces ozone.
The ozone produced does not present a hazard to the
operator. However, it is advisable that the machine be
operated in a well ventilated area.
If you need additional information about ozone, please
contact your nearest Samsung dealer.
Power Saver
This printer contains advanced energy conservation
technology that reduces power consumption when it is
not in active use.
When the printer does not receive data for an extended
period of time, power consumption is automatically
lowered.
ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
For more information on the ENERGY STAR program see http://
www.energystar.gov
Correct Disposal of This Product (Waste Electrical
& Electronic Equipment)
(Applicable in the European Union and other European
countries with separate collection systems)
This marking shown on the product or its literature,
indicates that it should not be disposed with other
household wastes at the end of its working life. To prevent
possible harm to the environment or human health from
uncontrolled waste disposal, please separate this from
other types of wastes and recycle it responsibly to promote
the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they
can take this item for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product should not be mixed with
other commercial wastes for disposal.
Radio Frequency Emissions
FCC Regulations
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including interference
that may cause undesired operation.
This device has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Recycling
Please recycle or dispose of packaging materials for this
product in an environmentally responsible manner.
Caution:
Changes or modifications not expressly approved by the manufacturer
responsible for compliance could void the user’s authority to operate the
equipment.
iii
Canadian Radio Interference Regulations
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus as set out in the interference-causing
equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry
and Science Canada.
Cet appareil numérique respecte les limites de bruits radioélectriques
applicables aux appareils numériques de Classe B prescrites dans la norme
sur le matériel brouilleur: “Appareils Numériques”, ICES-003 édictée par
l’Industrie et Sciences Canada.
Declaration of Conformity (European Countries)
Approvals and Certifications
The CE marking applied to this product symbolises
Samsung Electronics Co., Ltd. Declaration of Conformity
with the following applicable 93/68/EEC Directives of the
European Union as of the dates indicated:
January 1, 1995: Council Directive 73/23/EEC Approximation of the laws of
the member states related to low voltage equipment.
January 1, 1996: Council Directive 89/336/EEC (92/31/EEC), approximation
of the laws of the Member States related to electromagnetic compatibility.
March 9, 1999: Council Directive 1999/5/EC on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
A full declaration, defining the relevant Directives and referenced standards
can be obtained from your Samsung Electronics Co., Ltd. representative.
If the wires in the mains lead do not match the colors marked in your plug, do
the following:
You must connect the green and yellow wire to the pin marked by the letter
“E” or by the safety ‘Earth symbol’ or colored green and yellow or green.
You must connect the blue wire to the pin which is marked with the letter “N”
or colored black.
You must connect the brown wire to the pin which is marked with the letter “L”
or colored red.
You must have a 13 amp fuse in the plug, adaptor, or at the distribution board.
Replacing the Fitted Plug (for UK Only)
Important
The mains lead for this machine is fitted with a standard (BS 1363) 13 amp
plug and has a 13 amp fuse. When you change or examine the fuse, you
must re-fit the correct 13 amp fuse. You then need to replace the fuse cover.
If you have lost the fuse cover, do not use the plug until you have another fuse
cover.
Please contact the people from you purchased the machine.
The 13 amp plug is the most widely used type in the UK and should be
suitable. However, some buildings (mainly old ones) do not have normal 13
amp plug sockets. You need to buy a suitable plug adaptor. Do not remove
the moulded plug.
Warning
If you cut off the moulded plug, get rid of it straight away.
You cannot rewire the plug and you may receive an electric shock if you
plug it into a socket.
Important warning:
The wires in the mains lead have the following color code:
• Green and Yellow: Earth
• Blue: Neutral
•Brown: Live
You must earth this machine.
iv
v
1 Introduction
Congratulations on the purchase of your printer.
This chapter includes:
• Special features
• Machine overview
• Control panel overview
• Understanding the Control Panel
Note
Some features are optional. Please check the specifications
sections. (See "Specifications" on page 10.1.)
Special features
Your new machine is equipped with special features.
Print with excellent quality and speed
• You can print in a full range of colors using cyan,
magenta, yellow, and black.
• You can print with a resolution of up to 2400 x 600 dpi.
See
Software section
• Your machine prints A4-sized paper at up to 19 ppm
black and white mode and 5 ppm in color mode.
• The machine checks your continent and sets the color
or tints of sky and grass automatically according to
your continental color preference. See
for detailed information.
Handle different paper options with flexibility
• The Standard 150-sheet tray supports A4/letter-sized
paper and special materials like letterhead, envelopes,
lables, custom-sized materials, postcards,
transparency, and heavy paper.
•The 150-sheet tray 1 and 250-sheet optional tray 2
support plain paper in various sizes.
.
a
in
Software section
Save time and money
• To save paper, you can print multiple pages on one
single sheet of paper.
• This machine automatically conserves electricity by
substantially reducing power consumption when not in
use.
• You can manually print on both sides of the paper
(Manual double-sided printing) in Windows and
macintosh. See
Expand your machine’s capacity
• Your machine has an extra memory slot to expand their
memory. (Page 8.1)
• Zoran IPS Emulation* compatible with PostScript 3
Emulation* (PS) enables PS printing.
* Zoran IPS Emulation compatible with PostScript 3
© Copyright 1995-2005, Zoran Corporation. All rights
reserved. Zoran, the Zoran logo, IPS/PS3, and
OneImage are trademarks of Zoran Corporation.
* 136 PS3 fonts
Contains UFST and MicroType from Monotype Imaging Inc.
Print in various environments
• You can print with Windows 2000 and Windows XP/
2003/Vista as well as Linux and Macintosh
systems.
• Your machine is equipped with a USB interface and a
network interface.
Software section
.
Create professional documents
•Print Watermarks. You can customize your documents
with words, such as “Confidential”. See
.
section
•Print Posters. The text and pictures of each page of
your document are magnified and printed across the
sheet of paper and can then be taped together to form
a poster. See
•Print Booklets. This feature enables you to easily print
a document to creat a book. Once printed, all you have
to do is fold and staple the pages. See
a. pages per minute
b. images per minute
Software section
Software
.
Software section.
1.1 <
Introduction>
These are the main components of your machine.
Machine overview
• The figure above shows your machine with the available accessories. (See page 8.1 for more information)
• The symbol
1
2
3
4
5
6
7
* denotes an optional device.
top cover
output trayOface down)
control panel
control board cover
handle
tray 1
optional tray
*
8
front cover
9
output support
10
rear cover
11
power switch
12
network port
13
usb port
14
power receptacle
Note
• All illustrations on this user’s guide may differ from your machine depending on its options or models.
• The surface of the output tray may become hot if you print a large number of pages at once. Please make sure that you try not to touch the
surface, and do not allow children near it.
1.2 <
Introduction>
Control panel overview
1
toner colors: Show the status of each toner cartridge. See Status LED with the toner cartridge messages on page 1.4.
2
Status
: Shows the status of your machine. (See "Understanding the Control Panel" on page 1.4 for more information.)
3
Stop: Stops an operation at any time and there are more functions. (See "Understanding the Control Panel" on page 1.4 for more information.)
1.3 <
Introduction>
Understanding the Control Panel
LEDs
The color of the Status and toner colors LED indicates the machine's current status.
Status LED toner colors LED Description
lights green All LEDs off The machine is ready to print.
slowly blinks green All LEDs off The machine is receiving data from the computer.
fast blinks green All LEDs off The machine is printing data.
lights red All LEDs off • The machine is experiencing an error, such as jammed paper, open cover, empty paper, not installed
waste toner container, or full waste toner container.
• The machine is experiencing a service required error, such as LSU error, fuser error, or ITB error, Contact
your sales or service representative.
lights green each LED blinks red Each toner cartridge is near the end of its life.
blinks red each LED lights red Each toner cartridge is almost empty. You can print, but the quality is not reliable.
lights red each LED lights red • Each toner cartridge is totally exhausted. You can not print.
• Each toner cartridge is wrong.
lights green each LED blinks red
in a repeated order
The machine is warming up.
Note
All printing errors will be appear in the Smart Panel program window.
Stop button
Status LED Description
Status
Printing demo page In Ready mode, press and hold this button for about 2 seconds until the
Printing configuration sheets In Ready mode, press and hold this button for about 5 seconds until the
Canceling print job Press this button during printing. The red LED blinks while the print job is cleared from both the machine and the
computer, and then the machine returns to Ready mode. This may take some time depending on the size of the print job.
LED blinks slowly, and release.
Status
LED blinks fast, and release.
1.4 <
Introduction>