Sam4s GIANT-150, GIANT-100, ELLIX37, ELLIX42, ELLIX35 User Manual

SAM4S Printer Series

Windows Driver & Installer

User Guide v7.1

All specifications are subject to change without notice

Contents

Programming

Part 1

CHAPTER 1. Getting Started·······························4

1.1.Overview··········································5

1.2.Operation Environment····························6

1.3.Requirements·····································6

1.4.Preparations·······································6

CHAPTER 2. Installation of SAM4S printer··················9

2.1.Verify interface type of SAM4S printer·············10

2.2.Installing a Serial printer···························12

2.3.Installing a Parallel printer·························14

2.4.Installing an USB printer··························16

2.5.Installing an USB to Serial printer (Win 7)··········19

2.6.Installing an USB to Serial printer (Win 10)········21

2.7.Installing an Ethernet printer······················23

2.8.Checking installed printer·························25

CHAPTER 3. Uninstallation of SAM4S printer··············27

3.1.Uninstalling printer(s)·····························28

3.2.Remain information·······························30

CHAPTER 4. Specifications of SAM4S printer·············31

4.1.Printer fonts······································32

4.2.Printer resolutions & Paper sizes··················35

CHAPTER 5. Properties of SAM4S Printer·················36

5.1.Layout············································37

5.2.Feed and Cut·····································38

5.3.Dithering·········································40

5.4.Custom Paper Size································41

5.5.Device Control····································42

5.6.Barcode··········································43

5.7.Advanced Settings································44

Contents

Programming

Part 2

CHAPTER 6. Troubleshooting·····························50

6.1.Installation troubleshooting························51

6.2.Uninstallation troubleshooting·····················56

6.3.Printing troubleshooting···························58

CHAPTER 1.

Getting Started

1.1.Overview

1.2.Operating Environment

1.3.Requirements

1.4.Preparations

CHAPTER1

Getting Started

1.1. Overview

This document contains how to install/uninstall a SAM4S printer with an interface and contains how to configure a SAM4S printer.

See below on installing SAM4S printer:

1.Verify interface of SAM4S printer (p.10)

2.Install proper SAM4S printer driver

1)In case of a serial printer. (p.12)

2)In case of a parallel printer. (p.14)

3)In case of an USB printer. (p.16)

4)In case of an USB to Serial printer (Windows 7). (p.19)

5)In case of an USB to Serial printer (Windows 10). (p.21)

6)In case of an Ethernet printer. (p.23)

3.Make sure installed printer is properly works (p.25)

4.Refer to uninstall a printer (p.27)

The SAM4S printer driver installer (V3.0.0 or above) supports following models:

1. ELLIX30/30III/40	(32bit / 64bit)
2. ELLIX35/35III/45	(32bit / 64bit)
3. ELLIX32/42/37	(32bit / 64bit)
4. GIANT-100	(32bit / 64bit)
5. GIANT-150	(32bit / 64bit)
6. GIANT PRO	(32bit / 64bit)

The SAM4S printer driver installer supports English and Korean.

>> Refer to 1.2. Operating Environment

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5

1.2. Operation Environment

x86 (32bit)

POSReady7, Windows Embedded 8/8.1 Pro Industry

Windows 10 IoT Enterprise, Windows 7, Windows 8/8.1, Windows 10

x64 (64bit)

POSReady7, Windows Embedded 8/8.1 Pro Industry

Windows 10 IoT Enterprise, Windows 7, Windows 8/8.1, Windows 10

1.3. Requirements

Warning : This requirement should be satisfied for using an SAM4S printer.

·· To install/uninstall a printer, ‘.net Framework 3.5’ or above should have installed.

·· To install an SAM4S printer properly, please make sure any related hardware works fine and interface of printer is well connected.

1.4. Preparations

Warning : Restart PC before printer driver installation.

Preparations for using the SAM4S windows driver installer: 1. Double click the provided EXE file.

In Windows 7 or above OS, 'User Account Control (UAC)' alerts window appear. Confirm that the verified publisher is 'Shin Heung Precision Co, .Ltd'. If not, or if it is 'unknown', stop installation immediately and download new one from SAM4S homepage.

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6

1.4. Preparations

2.SAM4S WindowsDriverfolderwillbeautomaticallyinstalledinthefollowingpath.

-32bit OS : 'Program Files\SAM4S PrinterDriver' folder

-64bit OS : 'Program Files (x86)\SAM4S PrinterDriver' folder

3.This EXE file is the ‘WinRAR 32bit executable-extracting’ file so compatibility message can be displayed on a 64bit OS.

If following message is shown, click ‘This program installed

correctly’ to progress. This

will not affect any program or system.

4.The SAM4S windows driver installer will be started automatically after extracting files.

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1.4. Preparations

5.You can execute the SAM4S printer driver installer through shortcut that is on the ‘Program Menu’. Please refer ‘Chapter 2. Installation of SAM4S printer' for detail.

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8

CHAPTER 2. Installation of SAM4S printer

2.1.Verify interface type of SAM4S printer

2.2.Installing a Serial printer

2.3.Installing a Parallel printer

2.4.Installing an USB printer

2.5.Installing an USB to serial printer (Windows 7)

2.6.Installing an USB to serial printer (Windows 10)

2.7.Installing an Ethernet printer

2.8.Checking installed printer

CHAPTER	2	Installation of
		SAM4S printer

2.1. Verify interface type of SAM4S printer

Check the interface of printer from the ‘Self-Test’. The self-test checks the following:

1.Make sure paper roll has been installed properly.

2.Turn on the power while holding down the FEED button.

The self-test begins.

pic1) ELLIX30/30III/35/35III Series, ELLIX40/45 Series

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pic2) GIANT-100 / GIANT-150 / GIANT PRO

10

2.1. Verify interface type of SAM4S printer

3. The self-test prints the current printer status, which provides the

control firmware version and the printer setting.
4. The printer will be paused temporarily after printing the current printer			CHAPTER
status. (The 'No Paper' LED or the LCD light blinks) The GIANT Series
printer will automatically execute 'Step 5' after 2 seconds.
5. Press the FEED button to continue printing. The printer prints a pattern			2
using the built-in character set.
6. The self-test automatically ends and cuts the paper after printing the
following.
** Completed **
7. The printer is ready to receive data as soon as it completes the self-test.
8. You can find interface type of SAM4S printer from the self-test as follow.
Interface list
·· USB-I INTERFACE for
‘SERIAL / V-COM CONNECTION’
·· USB-II INTERFACE for
‘USB CONNECTION’
·· PARALLEL INTERFACE for
‘PARALLEL CONNECTION’
·· Ethernet-II INTERFACE for
‘ETHERNET CONNECTION’
·· WIRELESS LAN (WLAN) INTERFACE for
‘ETHERNET CONNECTION’
·· SERIAL (RS-232C) INTERFACE - 25 pin
for ‘SERIAL / VCOM CONNECTION’
·· SERIAL/WIRELESS INTERFACE - 9 pin
for ‘SERIAL / VCOM CONNECTION’

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2.2. Installing a Serial printer

1.Selecting a printer that will be installed.

2 CHAPTER

2.Selecting the ‘SERIAL / VCOM CONNECTION’.

3. Selecting a port.

·· If you don’t have a serial port on your system, you can’t progress further.

·· For solution of this issue, please refer p.51.

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2.2. Installing a Serial printer

4. Configuring the selected port.

2 CHAPTER

5. Confirming installation.

6. Installation completed.

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2.3. Installing a Parallel printer

1.Selecting a printer that will be installed.

2 CHAPTER

2.Selecting the ‘PARALLEL CONNECTION’.

3. Selecting a port.

·· If you don’t have a parallel port on your system, you can’t progress further.

·· For solution of this issue, please refer p.54.

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2.3. Installing a Parallel printer

4. Confirming installation.

2 CHAPTER

5. Installation completed.

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2.4. Installing an USB printer

Warning: Before finishing installation of USB printer, printer should not be connected with PC

1. Selecting the printer for install.

2.Selecting the ‘USB CONNECTION’.

3. Confirming installation.

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2.4. Installing an USB printer

4. Confirming security check.

·· In case of Windows 7 / 8 / 8.1 / 10

>>Once you check the ‘Always trust software …’ and click the install, the Windows Security message will not display any more.

5. Installation completed.

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2.4. Installing an USB printer

6. Connecting printer so that the printer is installing.

·· In case of Windows 7

>>Notification of connection. OS will setup the printer automatically.

>>Installation completed.

·· In case of Windows 8 / 8.1 / 10

>>Notification of connection. OS will setup the printer automatically.

>>Automatically detect the printer, installation is complete in a few moments.

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