SAM4S ER-5200, ER-5200M User Manual

ER-5200 / ER-5200M series Electronic Cash Register AU

Operation and

Program Manual

All specifications are subject to change without notice

JK68-60953L(Rev.02)

From ER-52xx v1.0, ER-52xxM v1.0

Up to ER-52xx v5.8, ER-52xxM v5.8

ATTENTION

The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.

Check with your local solid waste officials for details concerning recycling options or proper disposal.

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Precaution Statements

Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.

1-1 Safety Precautions

1.Be sure that all built-in protective devices are replaced. Restore any missing protective shields.

2.When reinstalling the chassis and its assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers.

3.Make sure there are no cabinet openings through which people - particularly children - might insert fingers and contact dangerous voltages. Such openings include excessively wide cabinet ventilation slots and improperly fitted covers and drawers.

4.Design Alteration Warning:

Never alter or add to the mechanical or electrical design of the SECR. Unauthorized alterations might create a safety hazard. Also, any design changes or additions will void the manufacturer’s warranty.

5.Components, parts and wiring that appear to have overheated or that are otherwise damaged should be replaced with parts that meet the original specifications. Always determine the cause of damage or overheating, and correct any potential hazards.

CAUTION

There is the danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.

Dispose used batteries according to the manufacturer’s instructions.

6.Observe the original lead dress, especially near the following areas: sharp edges, and especially the AC and high voltage supplies. Always inspect for pinched, out-of-place, or frayed wiring. Do not change the spacing between components and the printed circuit board. Check the AC power cord for damage. Make sure that leads and components do not touch thermally hot parts.

7.Product Safety Notice:

Some electrical and mechanical parts have special safety-related characteristics that might not be obvious from visual inspection. These safety features and the protection they give might be lost if the replacement component differs from the original - even if the replacement is rated for higher voltage, wattage, etc.

Components that are critical for safety are indicated in the circuit diagram by shading, () or (). Use replacement components that have the same ratings, especially for flame resistance and dielectric strength specifications. A replacement part that does not have the same safety characteristics as the original might create shock, fire or other hazards.

ATTENTION

ll y a danger d’explosion s’il y a remplacement incorrect de la batterie.

Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur.

Mettre au rebut les batteries usagées conformément aux instructions du fabricant.

SAFETY NOTICE: "For pluggable equipment, the socket-outlet shall be installed near the equipment and shall be easily accessible."

1-2 Servicing Precautions

WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions.

WARNING: An electrolytic capacitor installed with the wrong polarity might explode.

1.Servicing precautions are printed on the cabinet. Follow them.

2.Always unplug the units AC power cord from the AC power source before attempting to:

(a)Remove or reinstall any component or assembly

(b)Disconnect an electrical plug or connector

(c)Connect a test component in parallel with an electrolytic capacitor

3.Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.

4.After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that the portion around the serviced part has not been damaged.

5.Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels and input terminals).

6.Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect an insulation resistance meter (500V) to the blades of AC plug.

The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megohm.

7.Never defeat any of the B+ voltage interlocks Do not apply AC power to the unit (or any of its assemblies) unless all solid-state heat sinks are correctly installed.

8.Always connect an instrument’s ground lead to the instrument chassis ground before connecting the positive lead; always remove the instrument’s ground lead last.

1-3 Precautions for Electrostatic Sensitive Devices (ESDs)

1.Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are called Electrostatic Sensitive Devices (ESDs); examples include integrated circuits and some fieldeffect transistors. The following techniques will reduce the occurrence of component damage caused by static electricity.

2.Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wriststrap device. (Be sure to remove it prior to applying power - this is an electric shock precaution.)

3.After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of electrostatic charge.

4.Do not use Freon-propelled chemicals. These can generate electrical charges that damage ESDs.

5.Use only a grounded-tip soldering iron when soldering or unsoldering ESDs.

6.Use only an anti-static solder removal device. Many solder removal devices are not rated as anti-static; these can accumulate sufficient electrical charge to damage ESDs.

7.Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.

8.Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.

9.Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an ESD.Contents

Contents

Getting Started	1
About the ER-5200/ER-5200M Series.......................................................................................	1
Unpacking..................................................................................................................................	2
Installing the Paper ....................................................................................................................	2
Basic Features and Functions ....................................................................................................	6
Standard Hardware......................................................................................................	6
Optional Hardware ......................................................................................................	6
Software Features........................................................................................................	6
Front Display...............................................................................................................	7
Rear Display - VFD...................................................................................................	10
Error Code Table.......................................................................................................	12
Control Lock .............................................................................................................	13
Keyboards..................................................................................................................	14
Program Overlay .......................................................................................................	16
Memory Clear..........................................................................................................................	17
Memory All Clear (RAM Clear) ...............................................................................	17
Initial Clear (Status Clear).........................................................................................	19
Operating Instructions	21
Function Key Descriptions ......................................................................................................	21
Clerk Sign-On/Sign-Off ..........................................................................................................	25
Direct Sign-On ..........................................................................................................	25
Coded Sign-On..........................................................................................................	25
Receipt On and Off..................................................................................................................	26
Program 99 - Receipt ON/OFF Programming...........................................................	26
Item Registrations....................................................................................................................	27
Keyboard PLU Entry - Open Price / Preset Price Override ......................................	28
Keyboard PLU Entry - Preset Price...........................................................................	28
Keyboard PLU Entry - Repeat ..................................................................................	29
Keyboard PLU Entry - Multiplication.......................................................................	30
Keyboard PLU Entry - Direct Multiplication with Preset Price................................	30
Keyboard PLU Entry - Multiplication with Decimal Point.......................................	31
Keyboard PLU Entry - Split Pricing .........................................................................	32
Keyboard PLU Entry - Single Item...........................................................................	32
Code PLU Entry - Open Price...................................................................................	33
Code PLU Entry - Preset Price / Single Item ............................................................	33
Code PLU Entry - Preset Price Override...................................................................	34

ER-5200/ER-5200M series Electronic Cash Register AU

Contents • i

	Code PLU Entry - Repeat..........................................................................................	34
	Code PLU Entry - Multiplication ..............................................................................	35
	Code PLU Entry - Multiplication with Decimal Point ..............................................	35
	Code PLU Entry - Split Pricing.................................................................................	36
	Barcode PLU Entry - Open Price, Single Item..........................................................	37
	Barcode PLU Entry - Open Price, Multiple Items.....................................................	37
	Barcode PLU Entry - Preset Price Override, Single Item..........................................	38
	Barcode PLU Entry - Preset Price Override, Multiple Items ....................................	38
	Modifier Key .............................................................................................................	39
	Price Level Key .........................................................................................................	40
	Promo ........................................................................................................................	41
	Waste .........................................................................................................................	42
	Percent Key Operations ...........................................................................................................	43
	Preset Percent Discount on an Item...........................................................................	44
	Enter a Percent Discount on an Item .........................................................................	44
	Preset Percent Discount on Sale Total.......................................................................	45
	Enter a Percent Discount on Sale Total .....................................................................	45
	For Surcharge Operation ...........................................................................................	45
	Dollar Amount Discount on Sale...............................................................................	46
	Dollar Amount Discount on Item ..............................................................................	46
	Return Merchandise Registrations...........................................................................................	47
	Voids and Corrections .............................................................................................................	48
	Error Correction (Void Last Item).............................................................................	48
	Void Previous Item....................................................................................................	48
	Cancel........................................................................................................................	49
	Void Mode Operations ..............................................................................................	49
	No Sale Operations ..................................................................................................................	50
	Open Drawer .............................................................................................................	50
	Non Add Number ......................................................................................................	50
	Received On Account Operations............................................................................................	51
	Paid Out Operations.................................................................................................................	52
	Subtotaling a Sale ....................................................................................................................	53
	Eat In/Take Out/Drive Thru Sales ...........................................................................................	53
	Totaling and Tendering............................................................................................................	54
	Totaling a Cash Sale..................................................................................................	54
	Totaling a Check Sale................................................................................................	54
	Tendering a Cash Sale ...............................................................................................	55
	Tendering a Check Sale.............................................................................................	55
	Totaling a Charge (EFTPOS) Sale ............................................................................	56
	Tendering a Charge (EFTPOS) Sale .........................................................................	56
	Cash Out within a Charge (EFTPOS) Sale................................................................	57
	Check Cashing...........................................................................................................	58
	Split Tender ...............................................................................................................	58
	Post Tender................................................................................................................	59
	Currency Conversion.................................................................................................	59
	Table Management and Clerk Interrupt Operations ................................................................	60
	Overview ...................................................................................................................	60
	Soft Check - Restaurant Style Billing........................................................................	61
	Hard Check - Monthly Account Style Billing ...........................................................	66
	Scale Entry...............................................................................................................................	70
	Direct Scale Entry......................................................................................................	70
	Automatic Scale Entry...............................................................................................	71
	Tare Weight Entry .....................................................................................................	71
	Manual Tare Weight Entry........................................................................................	72
	Manual Weight Entry ................................................................................................	73
ii • Contents	ER-5200/ER-5200M series Electronic Cash Register AU

X/Z Mode	75
Introduction .............................................................................................................................	75
X/Z Reports .............................................................................................................................	76
Running a Report - General Instructions...................................................................	76
Report Table..............................................................................................................	77
Reset Hard Check (Slip) Line # (EPROM v3.4R)....................................................................	78
Program 10 - Reset Hard Check Line # Programming..............................................	78
Cash Declaration......................................................................................................................	79
Program 90 - Cash Declaration Programming ..........................................................	79
Service Mode Programming	81
Overview .................................................................................................................................	81
Memory Allocation Scan.........................................................................................................	82
PC Online Mode ......................................................................................................................	82
Memory Allocation..................................................................................................................	83
Program 60 - Memory Allocation Programming.......................................................	83
Clear All Sales Totals ..............................................................................................................	84
Program 20 - Clear All Sales Totals..........................................................................	84
Clear Grand Total ....................................................................................................................	84
Program 30 - Clear Grand Total................................................................................	84
Clear / Delete PLU File ...........................................................................................................	84
Program 40 - Clear / Delete PLU File .......................................................................	84
EPROM Information ...............................................................................................................	84
Program 50 - EPROM Information ...........................................................................	84
Function Key Assignment Programming ................................................................................	85
Program 70 - Function Key Assignment Programming ............................................	85
Function Key Codes ..................................................................................................	86
RS232C Serial Ports Communication Options ........................................................................	87
Program 8x - RS232C Serial Ports Communication Options....................................	87
Program Mode Programming	91
Default Programming ..............................................................................................................	91
Descriptor Programming Methods...........................................................................................	91
Alpha Overlay Method..............................................................................................	92
Descriptor Code Method ...........................................................................................	93
Tax Programming ....................................................................................................................	94
Straight Percentage Tax Rate Programming .............................................................	94
PLU Programming...................................................................................................................	96
Program 100 - PLU Status Programming..................................................................	97
Program 110 - PLU Auto Tare Programming .........................................................	100
Program 150 - PLU Group Assignment Programming ...........................................	101
Program 200 - PLU Price/HALO Programming .....................................................	102
Program 250 - PLU Stock Amount Programming ..................................................	103
Program 300 - PLU Description Programming.......................................................	104
Program 350 - PLU Link Programming..................................................................	105
Program 400 - PLU Delete Programming ...............................................................	106
Program 450 - PLU MIX & MATCH Programming ..............................................	107
System Option Programming.................................................................................................	108
Program 30 - System Option Programming ............................................................	108
System Option Table ...............................................................................................	109
Note: Price Embedded Barcode Format ..................................................................	112
Print Option Programming ....................................................................................................	113
Program 40 - Print Option Programming ................................................................	113

ER-5200/ER-5200M series Electronic Cash Register AU

Contents • iii

	Print Option Table ...................................................................................................	114
	Function Key Programming...................................................................................................	118
	Program 70 - Function Key Options Programming.................................................	119
	Program 80 - Function Key Descriptor Programming ............................................	120
	Program 90 - Function Key HALO or Percentage Rate Programming ...................	121
	ADD CHECK (Cafeteria Tray Total)......................................................................	122
	CANCEL (Cancel a Sale)........................................................................................	123
	CASH ......................................................................................................................	124
	CHARGE (1 ~ 8).....................................................................................................	125
	CHECK (CHEQUE)................................................................................................	126
	CHECK (CHEQUE) CASHING.............................................................................	127
	CHECK (CHEQUE) ENDORSEMENT .................................................................	128
	CHECK # (Bill or Account) ....................................................................................	129
	CURRENCY CONVERSION.................................................................................	130
	DRIVE THRU / EAT IN / TAKE OUT ..................................................................	131
	ERROR CORRECT ................................................................................................	132
	F/S SUB...................................................................................................................	132
	F/S TEND................................................................................................................	133
	GUEST (Bill or Account)........................................................................................	134
	LEVEL1 - 2 (Price Levels)......................................................................................	134
	MACRO (1 ~ 10).....................................................................................................	135
	MDSE RETURN .....................................................................................................	135
	MODIFIER (1 ~ 5)..................................................................................................	136
	#/NS (Non Add#/No Sale).......................................................................................	137
	PAID OUT (1 ~ 3)...................................................................................................	138
	PAYMENT (Bill or Account) .................................................................................	138
	PBAL (Bill or Account) ..........................................................................................	139
	PRINT CHECK (Bill or Account)...........................................................................	139
	PROMO...................................................................................................................	140
	RECD ON ACCT (1 ~ 3) ........................................................................................	141
	SCALE ....................................................................................................................	142
	SERVICE (Bill or Account)....................................................................................	143
	SUBTOTAL ............................................................................................................	144
	TABLE (Bill or Account)........................................................................................	144
	TARE.......................................................................................................................	145
	TAX EXEMPT........................................................................................................	146
	TIP (Bill or Account)...............................................................................................	147
	VALIDATE.............................................................................................................	148
	VOID.......................................................................................................................	148
	WASTE ...................................................................................................................	149
	% (1 ~ 5) (Discounts or Surcharges) .......................................................................	150
	Clerk Programming................................................................................................................	152
	Program 800 - Secret Code Programming...............................................................	153
	Program 801 - Drawer Assignment & Training Clerk Programming......................	154
	Program 810 - Clerk Description Programming......................................................	155
	Mix & Match Programming...................................................................................................	156
	Program 600 - Trip Level Programming .................................................................	157
	Program 601 - Price Programming..........................................................................	157
	Program 610 - Mix & Match Description Programming.........................................	158
	Group Programming ..............................................................................................................	159
	Program 900 - Group Status Programming .............................................................	159
	Program 910 - Group Descriptors Programming.....................................................	160
	Miscellaneous Programming .................................................................................................	161
	Program 1500 - Macro Key Sequence Programming..............................................	161
	Program 700 - Logo Description Programming ......................................................	162
iv • Contents	ER-5200/ER-5200M series Electronic Cash Register AU

Program 701 - Financial Report Message Programming ........................................	163
Program 710 - Clerk Report Message Programming ..............................................	165
Program 711 - Macro Name Programming .............................................................	167
Program 1000 - NLU (Number Look Up) Code Number Programming ................	168
Program 1100 - Cash-In-Drawer Limit Programming ............................................	169
Program 1200 - Check Change Limit Programming...............................................	170
Program 1300 - Date and Time Programming ........................................................	171
Program 1400 - Scale Tare Weight Programming ..................................................	172
Program 1600 - Machine Number Programming ....................................................	173
Program Scans .......................................................................................................................	174
Program 15 - Program Scans...................................................................................	174
Sample Reports	177
Financial ................................................................................................................................	177
Time.......................................................................................................................................	181
PLU........................................................................................................................................	182
Clerk ......................................................................................................................................	183
Individual Clerk.....................................................................................................................	184
Groups ...................................................................................................................................	185
Stock ......................................................................................................................................	186
Open Check ...........................................................................................................................	187

ER-5200/ER-5200M series Electronic Cash Register AU

Contents • v

Getting Started

About the ER-5200/ER-5200M Series

The ER-5200/ER-5200M Series is offered in three different versions.

•The ER-5200/ER-5200M features a flat 160 position keyboard with 117 NLU keys. Because it offers protection from spills, this keyboard works best in restaurants, food service shops, or convenience stores where food is served.

•The ER-5240/ER-5240M features a 90 position keyboard with traditional raised keys. This keyboard will accommodate up to 40 NLU keys and works best in retail stores, or shops where it is not necessary to place a large number of preset item keys on the keyboard.

•The ER-5215/ER-5215M features a 60 position keyboard with traditional raised keys. This keyboard will accommodate up to 15 NLU keys and works best in retail stores, or shops where it is not necessary to place a large number of preset item keys on the keyboard.

•The ER-5200/ER-5200M Series has a standard capacity of 1000 PLUs and 20 Groups allows for easy item management. . For expansion to 9000 PLUs, please contact your dealer.

•The ER-5200/ER-5200M Series, with its superb thermal printing system, always provides the fastest in transaction speeds.

•The ER-5200/ER-5200M Series is preset with 10% GST and Australian rounding as well as a number of other useful functions.

This manual includes instructions for three models. The keyboard is the only significant difference between the three models. All other features are the same, unless otherwise noted.

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 1

Unpacking

1.Unpack and unwrap the cash register.

2.Located in the packing are the following items:

•2 roll of paper and 1 paper spindle,

•2 sets of control keys,

•Operation and Program Manual,

3.Remove the cardboard protectors from the cash drawer.

4.Plug the register into a grounded outlet (three prong), insert a control key and turn the key to the REG control lock position.

Installing the Paper

1. Remove the printer cover.

2 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

2. Push the blue cap lever and then lift up to open the paper cover.

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 3

3. Ensure that the paper is being fed from the bottom of the roll.

4.Put the the leading edge of the paper over the printer

5.Close the paper cover slowly until it locks firmly

4 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

6.Passing the leading edge of the paper through the cutter slot. Tear off the excess paper. Replace the printer cover.

If you wish to use the printer to print a sales journal, insert the paper into the paper take-up spool. Wind the paper two or three turns around the spool shaft and install the spool in the mount.

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 5

Basic Features and Functions

Standard Hardware

•Display

=> ER-52xxM LCD model: 2 line, 16 character liquid crystal display and ten position rear

	displays with a rear pop up display standard.
=> ER-52xx VFD model:	Ten position front and rear displays with a rear pop up display
	standard.

•160(ER-5200/ER-5200M),90(ER-5240/ER-5240M),60(ER-5215/ER-5215M) position keyboard.

•2 station Thermal 32-column printer with drop-and-print mechanism.

•Sturdy Metal Cash Drawer with removable 4 Bill/8 Coin drawer insert.

•7-position control lock.

•Standard customer pole display.

•Communications ports: 2 RS232C.

Optional Hardware

•PC Link.

•Load cell scale.

•Kitchen printer / Bill Printer / Slip Printer / Journal Printer.

•Barcode scanner.

•Pole Display.

•EFTPOS Terminal.

•Real clerk keys and lock assembly for 15 clerks.

Software Features

•Up to 2 price levels for each PLU.

•Up to 5 PLU modifier keys.

•1000 Price Look Ups (PLUs) default (expandable up to 15,000 with up to two extend memory chips) for open or preset item registration. 117 PLUs standard for open or preset item registration. For direct registrations, up to 117(ER-5200/ER-5200M)/up to 40(ER5240/ ER-5240M)/up to 15(ER-5215/ ER-5215M) PLU keys are on the keyboard.

•18 character programmable descriptors for PLUs and functions.

•Up to 99 PLU Group totals.

•Up to 99 clerks with separate report totals.

6 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

Front Display

VFD MODEL – ER-52xx

The ER-5200/40/15 comes with a ten position front display. Annotations on the display window include:

•RPT, where a counter appears when the same item is multiplied or repeated.

•The AMOUNT area shows the amount, i.e. price, subtotal or total.

•RCPT OFF indicates when the receipt is turned off.

•The VOID symbol illuminates during Void operations.

•The SHIFT symbol illuminates during Tax Shift operations

•The CLERK segment remains illuminated as long as a clerk is signed on.

RPT		AMOUNT
RCPT VOID	SHIFT	CLERK
OFF

The front display offers supplemental descriptors which appear in the first two display positions (as shown). These descriptors help the operator by supplying additional information while operating the register, and may be accompanied by an error tone. Supplemental descriptors include:

RPT

	RPT		AMOUNT
RCPT	VOID	SHIFT	CLERK
OFF

Change Due

RPT		AMOUNT
RCPT VOID	SHIFT	CLERK
OFF

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 7

Negative Entry

	RPT			AMOUNT
	RCPT	VOID	SHIFT	CLERK
	OFF
	Subtotal
		RPT		AMOUNT

RCPT VOID SHIFT	CLERK
OFF

Total of Sale

	RPT		AMOUNT
RCPT	VOID	SHIFT	CLERK
OFF

Numbered Error Conditions

RPT		AMOUNT
RCPT VOID	SHIFT	CLERK
OFF

8 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

LCD MODEL – ER-52xxM

The ER-5200/40/15M comes with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 20 characters per line. The display is backlit and adjustable to provide excellent visibility, regardless of lighting conditions.

When the control lock is in the OFF position, the register can not be operated. When the control lock in the REG, VOID, X, Z, PGM or SM positions the appropriate message, there are displayed with the message “CLOSED”. You must sign on a clerk to remove the “CLOSED” message and begin operation.

REG

_REGISTER_MODE

__________CLOSED

VOID

___VOID_MODE

__________CLOSED

Operator Display Example

Press 1 0 0 0, then PLU12 to register a sale of $10.00 to PLU 12

PLU12 1__________10.00

Press 5 0 0 0, then CASH to tender a sale and change will be shown

CASH_______50.00

CHANGE_____40.00

Displayed Error Conditions

_**_WARNING!_** __SEQUENCE_ERR

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 9

Rear Display - VFD

The rear display is a 10 digit florescent display that allows your customer to monitor the transaction and view the sale total. The rear display can be lifted and turned for easy customer viewing.

Rear Display Information

Item Count

The number of times an item has been repeated is displayed

Amount

The amount of the item, subtotal or total, is displayed in the

rightmost portion of the display

Rear Display Message

RPT

Change Due

Negative Entry

Subtotal

10 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

Total of Sale

Numbered Error Conditions

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 11

Error Code Table

E00	SEQUENCE ERROR	E23	CONSOL OVER
E01	PLU NO DATA	E24	REQ. SUBTOTAL
E02	CLERK ERROR	E25	PROMO ERROR
E03	AMOUNT COUNT OVER	E26	CHECK OPEN
E04	LAN TRAN	E27	REQ. PASSWORD
E05	COMMUNICATION ERROR	E28	NO VOID PLU
E06	TIME AND DATE	E29	232C SETUP ERROR
E07	LIMIT OVER	E30	REQ. PRESET VALUE
E08	INACTIVE	E31	REQ. OPEN VALUE
E09	XMODE ONLY	E32	REQ. AMOUNT
E10	NONADD	E33	REQ. PAYMENT
E11	ADDCHECK ERROR	E34	INVALID FUNCTION
E12	CONDIMENT ERROR	E35	REQ. TABLE
E13	REQ. EAT IN	E36	REQ. PBAL
E14	REQ. STOCK	E37	REQ. CHECK #
E15	REQ. DRAWER	E38	ONLY ONE TABLE
E16	REQ. GUEST	E39	REQ. VALID
E17	SCALE	PER	RECEIPT PRINTER PAPER END
E18	CLERK NOT MATCH	PEJ	JOURNAL PRINTER PAPER END
E19	COMPULSORY TARE	PNR	RECEIPT PRINTER NEAR END
E20	REQ. DECLARATION	PNJ	JOURNAL PRINTER NEAR END
E21	OFF LINE	PCO	PRINTER COVER OPEN
E22	REQ. ENDORSEMENT	ACJ	CUTTER JAM

A [ ]

SLIP CHG

PFP

SYSTEM OPTION ERROR

(No Auto Cutter installed Set System Option# 24 = 0)

SLIP PAPER END. CHANGE NEW SLIP PAPER (When using slip printer.) SYSTEM ERROR (If this problem occurs, call the service engineer.)

12 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

Control Lock

The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full sets of keys.

OFF

VOID	REG

X

Z

P

VOID Use to void (correct) items outside of a sale. OFF The register is inoperable.

REG Use for normal registrations. X Use to read register reports.

Z Use to read register reports and reset totals to zero.

P Use to program the register.

S

SThe S position is a hidden position reserved for dealer access.

Before performing any operations in Register Mode a clerk must be signed on. See “Clerk Sign- On/Sign-Off” for a description of clerk operations.

Control Keys

The ER-5200/ER5200M Series includes two sets of keys that may be used to access the following control lock positions.

	Key				Positions Accessible
		VOID		OFF	REG	X	Z	PGM	S
	Removable
				√	√
	REG			√	√
	VD		√	√	√	√
	Z		√	√	√	√	√
	P		√	√	√	√	√	√
	C		√	√	√	√	√	√	√

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 13

Keyboards

ER-5200/ER-5200M Keyboard

The ER-5200/ER-5200M keyboard includes 160 key positions with the default legends and key assignments as shown below. This configuration has 117 keyboard NLU locations. The keyboard legend sheet can be replaced by lifting the protective plastic cover.

Programmable key locations are shown with a bold border.

RECT	DETL	RCPT
FEED	FEED	ON/OFF

	TAX		ADD	PAID	CLERK
		6CHECK		12OUT
	1				18
	% 1	CHECK		RECD	CONV1
				ACCT
	2	7	#		19
				13
	% 2	SERVIC		VOID	CONV2
			E
	3	8		14	20
	% 3	ERROR		RETURN	EAT
		9CORR			21 IN
	4			15
	VALID		#/NS	CANCEL	TAKE
					22OUT
	5	10		16
	CLEAR		PLU	X/TIME	CHARG
					23 E2
		11		17
	7		8	9	24 E1
					CHARG
	4		5	6	CHECK
					25
	1		2	3	SBTL
					26

0 00 . CASH

27

14 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

ER-5240/ER-5240M Keyboard

The ER-5240/ER-5240M keyboard includes 90 key positions with the default legends and key assignments as shown below. This configuration has 40 keyboard NLU locations. The keyboard legend label can be replaced by removing the protective plastic key cap.

Programmable key locations are shown with a bold border.

RECT	DETL	RCPT	#/NS	TAX	CHECK	SERVIC		RECD	PAID	PRINT	ADD	CONV1	CONV2	EAT		CLERK
FEED	FEED	ON/OFF			#		E	ACCT	OUT	CHECK	CHECK				IN
			10	13		14						19	20	21		24
								15	16	17	18
ERROR	P	CLEAR		X/TIME	5									TAKE		CHARG
1CORR							10	15	20	25	30	35	40	22OUT		25 2
				12
	L
VOID	U	7	8	9	4		9	14	19	24	29	34	39	DRIVE		CHARG
														THRU		26	1
2	6													23
% 1	RETURN	4	5	6	3		8	13	18	23	28	33	38	27	CHECK
3	7
% 2	CANCEL	1	2	3	2		7	12	17	22	27	32	37	28	SBTL
4	8
% 2	VALID	0	00	•	1		6	11	16	21	26	31	36	29	CASH
5	9

ER-5215/ER-5215M Keyboard

The ER-5215/ER-5215M keyboard includes 60 key positions with the default legends and key assignments as shown below. This configuration has 15 keyboard NLU locations. The keyboard legend label can be replaced by removing the protective plastic key cap.

Programmable key locations are shown with a bold border.

	RECT	DETL	RCPT	PLU	RECD	PAID	CHECK	SERVICE	PRINT	CLERK
	FEED	FEED	ON/OFF		ACCT	OUT	#		CHECK
	ERROR	VALID	CLEAR	#/NS	X/TIME	5	10	15	EAT IN	ADD
	CORR									CHECK
	VOID	TAX	7	8	9	4	9	14	TAKE	CHARG
									OUT	2
	CANCEL	RETURN	4	5	6	3	8	13	DRIVE	CHARG
									HRU	1
	% 1	CONV 1	1	2	3	2	7	12	SBTL	CHECK
	% 2	CONV 2	0	00	•	1	6	11	CASH

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 15

Program Overlay

ER-5200/ER-5200M Alpha Keyboard Overlay

!

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#

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7

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9

CAPS

DOUBLE SPACE SPACE SPACE SPACE SPACE

CAPS

DOUBLE

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4

5

6

SPACE

1

2

3

SBTL

0

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.

CASH

ER-5240/ER-5240M Alpha Keyboard Overlay

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#

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X/TIME

Q

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7

8

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A

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SBTL

0

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CAPS

DOUBLE

SPACE

DOUBLE BSPACE

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CASH

There is NO Alpha Keyboard Overlay for ER-5215/ER-5215M

16 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

Memory Clear

Memory All Clear (RAM Clear)

CAUTION: The procedures described in this area are security sensitive. Clearing all or parts of the ER-5200/ER-5200M series memory may cause damage or loss to the program. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key (C-Key) only to those you may want to perform these functions.

Perform "Clear All Totals", or "Clear PLU File" if you wish to clear only parts of ER-5200/ER- 5200M series memory. Complete clearing of all memory areas and installation of the default program can be done through the following special procedure:

To Perform a Memory All Clear (reset memory completely):

1.Turn the power switch located on the right side of the register to the OFF position.

2.Turn the control lock to the S-Mode (one passed PGM-Mode as a hidden position).

3.Press and hold the key position where the CHECK key (circled key) is located on the default keyboard layout.

4.Continue to hold the CHECK key while turning the power switch to the ON position.

5.After hear BEEP, release the CHECK key.

6.For ER-5200/ER-5200M press the upper left key (RECT FEED) of the keyboard, then the lower left key (PLU 9), then the upper right key (CLERK), and finally press the lower right key (CASH).

	RECT	DETL	RCPT	TAX	ADD	PAID	CLERK
	FEED	FEED	ON/OFF		6CHECK	12OUT
				1			18
				% 1	CHECK	RECD	CONV1
						ACCT
				2	7 #		19
						13
				% 2	SERVICE	VOID	CONV2
				3	8	14	20
				% 3	ERROR	RETURN	EAT
					9CORR		21 IN
				4		15
				VALID	#/NS	CANCEL	TAKE
							22OUT
				5	10	16
				CLEAR	PLU	X/TIME	CHARG
							23 E2
					11	17
				7	8	9	24 E1
							CHARG

4 5 6

1 2 3

0 00 .

CHECK

25

SBTL

26

CASH

27

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 17

For ER-5240/ER-5240M lower left key (%3), then key (CASH).

press the upper left key (RECT FEED) of the keyboard, then the the upper right key (CLERK), and finally press the lower right

RECT	DETL	RCPT	#/NS	TAX	CHECK		SERVIC		RECD	PAID	PRINT	ADD	CONV1	CONV2	EAT		CLERK
FEED	FEED	ON/OFF			13	#	14	E	ACCT	OUT	CHECK	CHECK			21	IN
			10	11					15	16	17	18	19	20			24
ERROR	P	CLEAR		X/TIME		5		10	15	20	25	30	35	40	TAKE		CHARG
1CORR															22OUT		25 2
				12
	L
VOID	U	7	8	9		4		9	14	19	24	29	34	39	DRIVE		CHARG
	6														THRU		26	1
2															23
%1	RETURN	4	5	6		3		8	13	18	23	28	33	38	27	CHECK
3	7
% 2	CANCEL	1	2	3		2		7	12	17	22	27	32	37	28	SBTL
4	8
% 3	VALID	0	00	.		1		6	11	16	21	26	31	36	29	CASH
5	9

For ER-5215/ER-5215M lower left key (%3), then key (CASH).

press the upper left key (RECT FEED) of the keyboard, then the the upper right key (CLERK), and finally press the lower right

	RECT	DETL	RCPT	PLU	RECD	PAID	CHECK	SERVICE	PRINT	CLERK
	FEED	FEED	ON/OFF		ACCT	OUT	#		CHECK
	ERROR	VALID	CLEAR	#/NS	X/TIME	5	10	15	EAT IN	ADD
	CORR									CHECK
	VOID	TAX	7	8	9	4	9	14	TAKE	CHARG
									OUT	2
	CANCEL	RETURN	4	5	6	3	8	13	DRIVE	CHARG
									HRU	1
	% 2	CONV 1	1	2	3	2	7	12	SBTL	CHECK
	% 3	CONV 2	0	00	•	1	6	11	CASH

7. When memory is cleared, the register prints a message “RAM ALL CLEAR OK!”

18 • Getting Started

ER-5200/ER-5200M series Electronic Cash Register AU

Initial Clear (Status Clear)

CAUTION: Do not share this information with unauthorized users. Distribute the S Mode and/or P Mode key only to those you may want to perform this function.

The initial clear function allows you to exit any register activity and return to a beginning or cleared state. Any transaction that is in progress will be exited and totals for that transaction will not be updated.

Here are some reasons you may want to perform an initial clear:

•The register is in an unknown state, and you wish to exit the current program or transaction without following normal procedures.

•You have performed a function that includes a compulsory activity and you wish to bypass the compulsion.

•An initial clear may be necessary as part of servicing, or troubleshooting.

To Perform an Initial Clear (program restart):

1.Turn the power switch located on the right side of the register to the OFF position.

2.Turn the control lock to the PGM-Mode.

3.Press and hold the key position where the SBTL key is located on the default keyboard layout.

4.While continuing to hold the SBTL key, turn the power switch to the ON position.

5.The message "INITIAL CLEAR OK!” prints when the initial clear is complete.

ER-5200/ER-5200M series Electronic Cash Register AU

Getting Started • 19