Sam4s ER-380M, ER-380 User Manual

ER-380/ ER-380M

Operation and

Program Manual

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All specifications are subject to change without notice

ATTENTION

The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.

Check with your local solid waste officials for details concerning recycling options or proper disposal.

WARNING

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

Precaution Statements

Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock.

1-1 Safety Precautions

1.Be sure that all built-in protective devices are replaced. Restore any missing protective shields.

2.When reinstalling the chassis and its assemblies, be sure to restore all protective devices, including nonmetallic control knobs and compartment covers.

3.Make sure there are no cabinet openings through which people - particularly children - might insert fingers and contact dangerous voltages.

Such openings include excessively wide cabinet ventilation slots and improperly fitted covers and drawers.

4.Design Alteration Warning:

Never alter or add to the mechanical or electrical design of the SECR. Unauthorized alterations might create a safety hazard. Also, any design changes or additions will void the manufacturer’s warranty.

5.Components, parts and wiring that appear to have overheated or that are otherwise damaged should be replaced with parts that meet the original specifications. Always determine the cause of damage or overheating, and correct any potential hazards.

CAUTION

There is the danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer.

Dispose used batteries according to the manufacturer’s instructions.

6.Observe the original lead dress, especially near the following areas: sharp edges, and especially the AC and high voltage supplies. Always inspect for pinched, out-of-place, or frayed wiring. Do not change the spacing between components and the printed circuit board. Check the AC power cord for damage. Make sure that leads and components do not touch thermally hot parts.

7.Product Safety Notice:

Some electrical and mechanical parts have special safety-related characteristics that might not be obvious from visual inspection. These safety features and the protection they give might be lost if the replacement component differs from the original - even if the replacement is rated for higher voltage, wattage, etc.

Components that are critical for safety are indicated in the circuit diagram by shading, () or (). Use replacement components that have the same ratings, especially for flame resistance and dielectric strength specifications. A replacement part that does not have the same safety characteristics as the original might create shock, fire or other hazards.

ATTENTION

ll y a danger d’explosion s’il y a remplacement incorrect de la batterie.

Remplacer uniquement avec une batterie du même type ou d’un type équivalent recommandé par le constructeur.

Mettre au rebut les batteries usagées conformément aux instructions du fabricant.

1-2 Servicing Precautions

WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety precautions, always follow the safety precautions.

WARNING: An electrolytic capacitor installed with the wrong polarity might explode.

1.Servicing precautions are printed on the cabinet. Follow them.

2.Always unplug the units AC power cord from the AC power source before attempting to:

(a) Remove or reinstall any component or assembly

(b) Disconnect an electrical plug or connector

(c) Connect a test component in parallel with an electrolytic capacitor

3.Some components are raised above the printed circuit board for safety. An insulation tube or tape is sometimes used. The internal wiring is sometimes clamped to prevent contact with thermally hot components. Reinstall all such elements to their original position.

4.After servicing, always check that the screws, components and wiring have been correctly reinstalled. Make sure that the portion around the serviced part has not been damaged.

5. Check the insulation between the blades of the AC plug and accessible conductive parts (examples: metal panels and input terminals).

6.Insulation Checking Procedure: Disconnect the power cord from the AC source and turn the power switch ON. Connect an insulation resistance meter (500V) to the blades of AC plug.

The insulation resistance between each blade of the AC plug and accessible conductive parts (see above) should be greater than 1 megohm.

7.Never defeat any of the B+ voltage interlocks. Do not apply AC power to the unit (or any of its assemblies) unless all solid-state heat sinks are correctly installed.

8.Always connect an instrument’s ground lead to the instrument chassis ground before connecting the positive lead; always remove the instrument’s ground lead last.

1-3 Precautions for Electrostatic Sensitive Devices (ESDs)

1. Some semiconductor (solid state) devices are easily damaged by static electricity. Such components are called Electrostatic Sensitive Devices (ESDs); examples include integrated circuits and some fieldeffect transistors. The following techniques will reduce the occurrence of component damage caused by static electricity.

2.Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground. Alternatively, wear a discharging wriststrap device. (Be sure to remove it prior to applying power - this is an electric shock precaution.)

3.After removing an ESD-equipped assembly, place it on a conductive surface such as aluminum foil to prevent accumulation of electrostatic charge.

4.Do not use Freon-propelled chemicals. These can generate electrical charges that damage ESDs.

5.Use only a grounded-tip soldering iron when soldering or unsoldering ESDs.

6.Use only an anti-static solder removal device. Many solder removal devices are not rated as antistatic; these can accumulate sufficient electrical charge to damage ESDs.

7.Do not remove a replacement ESD from its protective package until you are ready to install it. Most replacement ESDs are packaged with leads that are electrically shorted together by conductive foam, aluminum foil or other conductive materials.

8.Immediately before removing the protective material from the leads of a replacement ESD, touch the protective material to the chassis or circuit assembly into which the device will be installed.

9.Minimize body motions when handling unpackaged replacement ESDs. Motions such as brushing clothes together, or lifting a foot from a carpeted floor can generate enough static electricity to damage an ESD.

Contents

Getting Started	1
About the ER-380 / ER-380M ...................................................................................................	1
Unpacking..................................................................................................................................	2
Installing the Paper ....................................................................................................................	2
Basic Features and Functions ....................................................................................................	6
Standard Hardware......................................................................................................	6
Optional Hardware ......................................................................................................	6
Software Features........................................................................................................	6
Front Display...............................................................................................................	7
Rear Display..............................................................................................................	10
Control Lock .............................................................................................................	13
Keyboards..................................................................................................................	14
Memory Clear..........................................................................................................................	15
Memory All Clear .....................................................................................................	15
Initial Clear ..............................................................................................................................	16
Operating Instructions	17
Function Key Descriptions ......................................................................................................	17
Clerk Sign-On/Sign-Off ..........................................................................................................	21
Direct Sign-On ..........................................................................................................	21
Coded Sign-On..........................................................................................................	21
Receipt On and Off..................................................................................................................	22
Item Registrations....................................................................................................................	23
Open Keyboard PLU Entry .......................................................................................	24
Preset Price Keyboard PLU.......................................................................................	24
Keyboard PLU Repeat Entry.....................................................................................	25
Keyboard PLU Multiplication...................................................................................	26
Keyboard PLU Multiplication with Decimal Point...................................................	27
Split Pricing (Keyboard PLU)...................................................................................	28
Single Item Keyboard PLU .......................................................................................	29
Open Code Entry PLU ..............................................................................................	30
Preset Price Code Entry PLU ....................................................................................	30
Code Entry PLU Multiplication ................................................................................	31
Code Entry PLU Multiplication with Decimal Point ................................................	32
Split Pricing Code Entry PLU ...................................................................................	32
Modifier Key .............................................................................................................	33
Price Level Key .........................................................................................................	34
Promo ........................................................................................................................	35
Waste.........................................................................................................................	36
Percent Key Operations ...........................................................................................................	37
Preset Percent Discount on an Item...........................................................................	37
Enter a Percent Discount on an Item .........................................................................	38
Percent on Sale Total.................................................................................................	38

ER-380 / ER-380M

Contents • i

Coupon on Sale (Vendor Coupon) ............................................................................	39
Coupon on Item (Store Coupon) ...............................................................................	40
Return Merchandise Registrations...........................................................................................	41
Voids and Corrections .............................................................................................................	42
Error Correction (Void Last Item).............................................................................	42
Void Previous Item....................................................................................................	42
Cancel........................................................................................................................	43
Void Position Operations ..........................................................................................	43
No Sale Operations ..................................................................................................................	44
Open Drawer .............................................................................................................	44
Non Add Number ......................................................................................................	44
Received On Account Operations............................................................................................	45
Paid Out Operations.................................................................................................................	46
Subtotaling a Sale ....................................................................................................................	47
Eat In/Take Out/Drive Thru Sales ...........................................................................................	47
Totaling and Tendering............................................................................................................	48
Totaling a Cash Sale..................................................................................................	48
Totaling a Check Sale................................................................................................	48
Tendering a Cash Sale ...............................................................................................	49
Tendering a Check Sale.............................................................................................	49
Totaling a Charge Sale ..............................................................................................	50
Tendering a Charge Sale ...........................................................................................	51
Check Cashing...........................................................................................................	52
Split Tender ...............................................................................................................	53
Post Tender................................................................................................................	54
Currency Conversion.................................................................................................	55
Table Management and Clerk Interrupt Operations ................................................................	56
Overview ...................................................................................................................	56
Soft Check .................................................................................................................	57
Hard Check................................................................................................................	60
Direct Scale Entry......................................................................................................	63
Automatic Scale Entry...............................................................................................	64
Tare Weight Entry .....................................................................................................	64
Manual Tare Weight Entry........................................................................................	65
Manual Weight Entry ................................................................................................	66
X Mode	67
Introduction..............................................................................................................................	67
X Reports.................................................................................................................................	68
Running a Report - General Instructions...................................................................	68
Report Table ..............................................................................................................	69
Cash Declaration......................................................................................................................	71
Service Mode Programming	72
Overview..................................................................................................................................	72
Memory Allocation Scan .........................................................................................................	73
Pc Online Mode .......................................................................................................................	73
Memory Allocation..................................................................................................................	74
Clear Total ...............................................................................................................................	75
Clear Grand Total ....................................................................................................................	75
Clear PLU File.........................................................................................................................	75
EPROM Information................................................................................................................	75
Function Key Assignment Programming.................................................................................	76
ii • Contents	ER-380 / ER-380M

Function Key Codes ..................................................................................................	77
RS-232 Communication Options.............................................................................................	78
ER-380M Second RS-232C Port Programming........................................................	80
Program Mode Programming	81
Default Programming ..............................................................................................................	81
Descriptor Programming Methods...........................................................................................	81
Descriptor Code Method ...........................................................................................	82
Tax Programming ....................................................................................................................	83
Straight Percentage Tax Rate Programming .............................................................	83
PLU Programming...................................................................................................................	85
Program 100 - PLU Status Programming..................................................................	86
Program 110 - PLU Auto Tare Programming ...........................................................	89
Program 150 - PLU Group Assignment ....................................................................	90
Program 200 - PLU Price/HALO Programming .......................................................	91
Program 250 - PLU Stock Amount Programming ....................................................	92
Program 300 - PLU Description Programming.........................................................	93
Program 350 - PLU Link Programming....................................................................	94
Program 400 – PLU Delete Programming ................................................................	95
Program 450 - PLU MIX & MATCH Programming ................................................	96
System Option Programming...................................................................................................	97
System Option Table .................................................................................................	98
Print Option Programming ....................................................................................................	101
Print Option Table...................................................................................................	102
Function Key Programming ..................................................................................................	106
Program 70 - Function Key Options .......................................................................	107
Program 80 - Function Key Descriptor ...................................................................	108
Program 90 - Function Key HALO.........................................................................	109
ADD CHECK..........................................................................................................	110
CANCEL.................................................................................................................	111
CASH ......................................................................................................................	112
CHARGE1-8 ...........................................................................................................	113
CHECK ...................................................................................................................	114
CHECK CASHING.................................................................................................	115
CHECK ENDORSEMENT.....................................................................................	116
CHECK # ................................................................................................................	117
CURRENCY CONVERSION ................................................................................	118
DRIVE THRU / EAT IN / TAKE OUT..................................................................	119
ERROR CORRECT ................................................................................................	120
F/S TEND................................................................................................................	121
GUEST ....................................................................................................................	122
LEVEL1-2...............................................................................................................	122
#/NS.........................................................................................................................	123
RETURN.................................................................................................................	124
MODIFIER 1-5 .......................................................................................................	125
PAYMENT..............................................................................................................	126
PBAL.......................................................................................................................	126
PROMO...................................................................................................................	127
PAID OUT1-3.........................................................................................................	128
PRINT CHECK.......................................................................................................	129
RECD ON ACCT1-3...............................................................................................	130
SCALE ....................................................................................................................	131
SERVICE ................................................................................................................	132
SUBTOTAL ............................................................................................................	133
ER-380 / ER-380M	Contents • iii

TARE.......................................................................................................................	134
TAX EXEMPT........................................................................................................	135
TIP...........................................................................................................................	136
VALIDATE.............................................................................................................	137
VOID.......................................................................................................................	138
WASTE ...................................................................................................................	139
%1- %5 ....................................................................................................................	140
Clerk Programming................................................................................................................	142
Program 800 - Secret Code Programming...............................................................	143
Program 801 - Drawer Assignment & Training Clerk ............................................	144
Program 810 – Clerk Description Programming .....................................................	145
Mix & Match Programming...................................................................................................	146
Program 600 - Trip Level Programming .................................................................	147
Program 601 - Price Programming..........................................................................	147
Program 610 - Mix & Match Description Programming.........................................	148
Group Programming ..............................................................................................................	149
Miscellaneous Programming .................................................................................................	151
Macro Key Sequence Programming........................................................................	151
Logo Description Programming ..............................................................................	152
NLU Code Number Programming ..........................................................................	158
Cash-In-Drawer Limit Programming ......................................................................	159
Check Change Limit Programming .........................................................................	160
Date and Time Programming...................................................................................	161
Scale Tare Weight Programming ............................................................................	162
Machine Number Programming ..............................................................................	163
Program Scans .......................................................................................................................	164

Sample Reports	166
Financial ................................................................................................................................	166
Time.......................................................................................................................................	170
PLU........................................................................................................................................	171
Clerk ......................................................................................................................................	172
Individual Clerk .....................................................................................................................	173
Groups ...................................................................................................................................	174
Stock ......................................................................................................................................	175
Open Check ...........................................................................................................................	176

Appendix A	177
EEPROM Version Differences	..............................................................................................177

iv • Contents

ER-380 / ER-380M

Getting Started

About the ER-380 / ER-380M

The ER-380 / ER-380M is offered in three different versions.

•The ER-380 / ER-380M features a raised 44-position keyboard with 12 NLU keys.

A standard capacity of 300 PLUs and 20 Groups allows for easy item management.

ER-380 / ER-380M is an excellent low cost solution for a wide range of retail environments.

ER-380 / ER-380M, with its superb thermal printing system, always provides the fastest in transaction speeds.

ER-380 / ER-380M

Getting Started • 1

Unpacking

1.Unpack and unwrap the cash register.

2.Located in the packing are the following items:

•1 roll of paper and paper spindle,

•2 sets of control keys,

•Operation and Program Manual,

3.Remove the cardboard protectors from the cash drawer.

4.Plug the register into a grounded outlet (three prong), insert a control key and turn the key to the REG control lock position.

Installing the Paper

1. Remove the printer cover.

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2 • Getting Started

ER-380 / ER-380M

2. Push the blue cap lever and then lift up to open the paper cover.

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ER-380 / ER-380M

Getting Started • 3

3. Ensure that the paper is being fed from the bottom of the roll.

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4.Put the leading edge of the paper over the printer

5.Close the paper cover slowly until it locks firmly

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4 • Getting Started

ER-380 / ER-380M

6.Passing the leading edge of the paper through the cutter slot. Tear off the excess paper. Replace the printer cover.

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If you wish to use the printer to print a sales journal or electronic journal, insert the paper into the paper take-up spool. Wind the paper two or three turns around the spool shaft and install the spool in the mount.

ER-
ELECTRON380
I	C
	ASH	REGISTER

ER-380 / ER-380M

Getting Started • 5

Basic Features and Functions

Standard Hardware

•Display

=> LCD model: Adjustable 2 line, 20 character liquid crystal display and

ten position rear displays with a rear pop up display standard.

=> VFD model : Ten position front and rear displays with a rear pop up display standard.

•44-position keyboard.

•1 station Thermal 32-column printer with drop-and-print mechanism.

•Sturdy Metal Cash Drawer with removable 5 Bill/5 Coin or 4Bill/8 Coin drawer insert.

•7-position control lock.

•Standard customer pole display.

•Communications ports:

•ER380: 1 RS232C.

•ER380M: 2 RS232C.

Optional Hardware

•Load cell scale.

•Kitchen printer.

•Bar code scanner.

•Coin changer.

•Pole Display.

Software Features

•Up to 2 price levels for each PLU.

•Up to 5 PLU modifier keys.

•1000 Price Look Ups (PLUs) for open or preset item registration. For direct registrations, up to 12 PLU keys are on the keyboard.

•18 character programmable descriptors for PLUs and functions.

•Up to 99 PLU Group totals.

•Up to 99 clerks with separate report totals.

6 • Getting Started

ER-380 / ER-380M

Front Display

VFD MODEL

The ER-380 comes with a ten position front display. Annotations on the display window include:

•RPT, where a counter appears when the same item is multiplied or repeated.

•The AMOUNT area shows the amount, i.e. price, subtotal or total.

•RCPT OFF indicates when the receipt is turned off.

•The VOID symbol illuminates during Void operations.

•The SHIFT symbol illuminates during Tax Shift operations

•The CLERK segment remains illuminated as long as a clerk is signed on.

RPT		AMOUNT
RCPT VOID	SHIFT	CLERK
OFF

The front display offers supplemental descriptors, which appear in the first two display positions (as shown). These descriptors help the operator by supplying additional information while operating the register, and may be accompanied by an error tone.

Supplemental descriptors include:

Change Due

RPT		AMOUNT
RCPT VOID	SHIFT	CLERK
OFF

ER-380 / ER-380M

Getting Started • 7

Negative Entry

	RPT			AMOUNT
	RCPT	VOID	SHIFT	CLERK
	OFF
	Subtotal
		RPT		AMOUNT

RCPT VOID SHIFT	CLERK
OFF

Numbered Error Conditions

RPT		AMOUNT
RCPT VOID	SHIFT	CLERK
OFF

8 • Getting Started

ER-380 / ER-380M

LCD MODEL

The ER-380M comes with a liquid crystal screen, allowing you to view up to 2 lines of information with up to 20 characters per line. The display is backlit and adjustable to provide excellent visibility, regardless of lighting conditions.

When the control lock is in the OFF position, the register cannot be operated. When the control lock in the REG, VOID, X, Z, PGM or SM positions the appropriate message, there are displayed with the message “CLOSED”. You must sign on a clerk to remove the “CLOSED” message and begin operation.

REG

REG MODE

CLOSED

VOID

VOID MODE

CLOSED

Operator Display Example

Press 10.00 – PLU117 to register of the PLU117

PLU117

1 10.00

Press 50.00 – PLU117 to tender a sale

CASH 50.00

CHANGE 40.00

Displayed Error Conditions

** WARNING ** SEQUENCE ERR

ER-380 / ER-380M

Getting Started • 9

Rear Display

The rear display is a 10 digit florescent display that allows your customer to monitor the transaction and view the sale total. The rear display can be lifted and turned for easy customer viewing.

Rear Display Information

Item Count	The number of times an item has been repeated is displayed
Amount	The amount of the item, subtotal or total, is displayed in the
	rightmost portion of the display
Rear Display Message
C	Change Due

-Negative entry

Sub	Subtotal of the sale

=Total of the sale

10 • Getting Started

ER-380 / ER-380M

	Error Code Table
E0	SEQUENCE ERROR
E1	PLU NO DATA
E2	CLERK ERROR
E3	AMOUNT COUNT OVER
E4	LAN TRAN
E5	COMMUNICATION ERROR
E6	TIME AND DATE
E7	LIMIT OVER
E8	INACTIVE
E9	XMODE ONLY
E10	NONADD
E11	ADDCHECK ERROR
E12	CONDIMENT ERROR
E13	REQ. EAT IN
E14	REQ. STOCK
E15	REQ.DRAWER
E16	REQ.GUEST
E17	SCALE
E18	CLERK NOT MATCH
E19	COMPULSORY TARE
E20	REQ.DECLARATION
E21	OFF LINE
E22	REQ.ENDORSEMENT
E23	CONSOL OVER
E24	REQ.SUBTOTAL
E25	PROMO ERROR
E26	CHECK OPEN
E27	REQ. PASSWORD
E28	NO VOID PLU
E29	232C SETUP ERROR
E30	REQ.PRESET VALUE
E31	REQ. OPEN VALUE
E32	REQ. AMOUNT
E33	REQ. PAYMENT

ER-380 / ER-380M

Getting Started • 11

E34	INVALID FUNCTION
E35	REQ. TABLE
E36	REQ. PBAL
E37	REQ.CHECK #
E38	ONLY ONE TABLE
E39	REQ. VALID
PER	RECEIPT PRINTER PAPER END
PCO	PRINTER COVER OPEN
PFP	SYSTEM ERROR (If this problem occurs, call the service
	engineer.)
E43	MEMORY ALLOCATION ERROR
E44	ELECTRONIC JOURNAL FULL

12 • Getting Started

ER-380 / ER-380M

Control Lock

The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full sets of keys.

OFF

VOID

REG

X

Z

P

VOID Use to void (correct) items outside of a sale. OFF The register is inoperable.

REG Use for normal registrations. X Use to read register reports.

Z Use to read register reports and reset totals to zero.

P Use to program the register.

S

SThe S position is a hidden position reserved for dealer access.

Before performing any operations in Register Mode a clerk must be signed on. See “Clerk Sign-On/Sign-Off” for a description of clerk operations.

Control Keys

The ER-380 / ER-380M includes two sets of keys that may be used to access the following control lock positions.

Key		Positions Accessible
REG		OFF, REG
VOID		VOID, OFF, REG, X
Z		VOID, OFF, REG, X, Z
P		VOID, OFF, REG, X, Z, P
C		ALL POSITIONS

Note: Keys may be removed from the control lock in the OFF or REG positions.

ER-380 / ER-380M

Getting Started • 13

Keyboards

The ER-380 / ER-380M keyboard includes 44 key positions with the default legends and key assignments as shown below. The keyboard legend sheet can be replaced by lifting the protective plastic cover.

Programmable key locations are shown with a bold border.

FEED CLERK X/TIME

%1 %2 ADD CHECK

CANCEL RETURN VOID

7 8 9

4 5 6

1 2 3

4	8	12	PLU	RECD
				ACCT
3	7	11	CHARGE	PAID
				OUT
2	6	10	SUB	CHECK
			TOTAL

#/NS C/CONV. CLEAR

0

00

.

1

5

9

CASH/TEND

14 • Getting Started

ER-380 / ER-380M

Memory Clear

CAUTION: The procedures described in this area are security sensitive. Clearing all or parts of the ER-380/ER-380M memory may cause damage or loss to the program. Do not share this information with unauthorized users and distribute the special SERVICE-Mode key only to those you may want to perform these functions.

Memory All Clear

Perform "Clear All Totals", or "Clear PLU File" if you wish to clear only parts of ER- 380/ER-380M memory. Complete clearing of all memory areas and installation of the default program can be done through the following special procedure:

1.Turn the power switch located on the right side of the register to the OFF position.

2.Turn the control lock to the S position one position.

3.Press and hold the key position where the CHECK key is located on the default keyboard layout.

4.Continue to hold the CHECK key while turning the power switch to the ON position.

5.Press the upper left key of the keyboard, then the lower left key, then the upper right key, and finally press the lower right key.

6.When memory is cleared, the register prints a message “RAM ALL CLEAR OK!”

ER-380 / ER-380M

Getting Started • 15

Initial Clear

CAUTION: Do not share this information with unauthorized users. Distribute the P Mode key only to those you may want to perform this function.

The initial clear function allows you to exit any register activity and return to a beginning or cleared state. Any transaction that is in progress will be exited and totals for that transaction will not be updated.

Here are some reasons you may want to perform an initial clear:

•The register is in an unknown state, and you wish to exit the current program or transaction without following normal procedures.

•You have performed a function that includes a compulsory activity and you wish to bypass the compulsion.

•An initial clear may be necessary as part of servicing, or troubleshooting.

To Perform an Initial Clear:

1.Unplug the register.

2.Turn the control lock to the P position.

3.Press and hold the key position where the SBTL key is located on the default keyboard layout.

4.While continuing to hold the SBTL key, plug the register into a power source.

5.The message "INITIAL CLEAR OK!” prints when the initial clear is complete.

16 • Getting Started

ER-380 / ER-380M

Operating Instructions

Function Key Descriptions

Keys are listed in alphabetical order. Some of the keys described below are not included on the default keyboard. See “Function Key Assignment Programming to add or change programmable keys.

	Keyboard Legend			Description
	#/NS			Use as a non-add key to print up to an 8-digit numeric entry on the receipt.
				This entry will not add to any sales totals. The #/NS key is also used to
				open the cash drawer without making a sale.
	X/TIME			Use to a multiply a quantity of items or calculate split pricing on PLU
				entries.
	00, 0-9, Decimal			Use to make numeric entries in REG, X, Z, VOID, or P positions.	The
				decimal key is used for decimal or scale multiplication, when setting or
				entering fractional percentage discounts, or when programming fractional
				tax rates. Do not use the decimal key when making amount entries into
				PLUs.
	ADD CHECK			Use to combine individual trays (in a cafeteria situation) that will be
				paid together. Each tray subtotal can advance the consecutive
				number, depending on programming.
	CANCEL			Cancels a transaction without updating PLU, or function key totals.	The
				Cancel function may only be used prior to tendering. Once tendering
				begins, the Cancel function may no longer be used. The CANCEL key
				corrects the appropriate totals and counters and the Financial report records
				total of transactions canceled.
	CASH			Calculates the sale total including tax, finalizes the sale, and opens the
				cash drawer. Change computation is allowed by entering an amount
				before pressing the CASH key. The cash drawer will open only if the
				amount tendered is equal to or greater than the total amount of the sale.
				Post tendering is also available should a second change calculation be
				necessary. Re-enter the tendered amount and press the CASH key to
				show the new change computation.
				Press the CASH key a second time to issue a buffered receipt (up to 200
				lines) when the receipt on/off function is OFF.
	CHECK			Use to finalize check sales. Calculates the sale total including tax,
				finalizes the sale, and opens the cash drawer. Change computation is

ER-380 / ER-380M

Operating Instructions • 17

		allowed by entering an amount before pressing the CHECK key. The
		cash drawer will open only if the amount tendered is equal to or greater
		than the total amount of the sale. Change issued will be subtracted
		from the cash-in-drawer total.
	CHECK CASHING	Use to exchange a check for cash. Cash-in-drawer and check-in-drawer
		totals are adjusted.
	CHECK ENDORSEMENT	Use to print a check endorsement message on an optional slip printer to
		program an endorsement message.
	CHARGE (1-8)	Use to finalize charge sales.	Calculates the sale total including tax,
		finalizes the sale, and opens the cash drawer. Change computation is
		allowed by entering an amount before pressing the CHARGE key.
		The cash drawer will open only if the amount tendered is equal to or
		greater than the total amount of the sale. Change issued will be
		subtracted from the cash-in-drawer total.
	CHECK #	The CHECK # key is used to begin a new, or access an existing
		balance (hard check) or itemized bill (soft check.)
		Check track numbers that are entered manually may be set at a fixed
		length of one to nine digits. Check track numbers assigned
		automatically will begin with #1.
		Existing checks are accessed by entering the check track number and
		pressing the CHECK # key.
	CLEAR	Use to clear entries made into the 10 key numeric pad or X/TIME key
		before they are printed. Also used to clear error conditions.
	CLERK	The register will not operate in register mode unless a clerk has been signed
		on. Clerk sign-on is accomplished by “direct” or “secret code” sign-on.
		All entries made on the register will report to one of the 15 clerk totals.
		When a clerk is signed on, all entries following will add to that clerk’s total
		until another clerk is signed on. However, a clerk cannot be changed in
		the middle of a transaction.
		To sign a clerk off, thereby displaying the “CLOSED” message on the
		display, enter 0, and then press the CLERK key. This disables the
		register until another clerk is signed on. The current clerk must first be
		signed off before another clerk may be signed on.
	CONV (1 & 4)	The currency conversion function, allowed after subtotal, converts and
		displays the new subtotal at a preprogrammed exchange rate. Tendering
		is allowed after using the currency conversion function. Change is
		calculated and issued in home currency. The amount of foreign currency
		tendered is stored in a separate total on the Financial report, but not added
		to the drawer total.
	EAT-IN	Eat-In, Take Out and Drive Thru are subtotal functions. In areas that
	TAKE OUT	have different tax rules for eat-in and take out sales, the EAT-IN,
	DRIVE THRU	TAKE OUT and DRIVE THRU keys can be programmed to
		automatically charge or exempt taxes. Sales may not be split between
		Eat-In, Take Out and Drive Thru. The EAT-IN, TAKE OUT and
		DRIVE THRU keys maintain separate totals on the Financial report.
	ERROR CORR	Use to correct the last entry.	The ERROR CORR key corrects the
		appropriate totals and counters.
	F/S SHIFT	When pressed before a PLU entry, the F/S SHIFT key reverses the
		preprogrammed food stamp status of the PLU. For example, an item not
18 • Operating Instructions			ER-380 / ER-380M

	food stamp eligible can be made food stamp eligible.
F/S SUB	Displays the amount of the sale that is food stamp eligible.
F/S TEND	Use to tender food stamps for eligible sales.
GUEST #	Use to enter the count of guests served as part of a guest check.
MACRO (1-10)	Macro keys may be programmed to record, and then later perform, up to 50
	keystrokes.
	For example, a macro key could be set to tender (preset tender)		a
	common currency, such as $5 into the cash key.
RETURN	Used to return or refund merchandise. Returning an item will also
	return any tax that may have been applied.
MODIFIER 1-5	The Modifier key alters the next PLU registered, either by changing the
	Code number of the PLU so that a different item is registered, or by
	adding the modifier descriptor.
P/BAL	Use to enter the amount of an outstanding balance.
PAID OUT	Use to record money taken from the register to pay invoices, etc.		The
	paid out amount subtracts from the cash-in-drawer total. Paid outs are
	allowed outside of a sale only.
% Keys (1- 5)	Up to five % keys may be placed on the keyboard. Each % key is set
	with a specific function, such as item discount or surcharge, or sale
	discount or surcharge.
	The percent rate may be entered or preprogrammed, or the percent keys
	can be programmed with a negative open or preset price, thus acting as
	coupon keys.
	A percentage key may also be set up to accept charge tip entries.
PLU	The PLU key is used to register price look-ups by number entry.		PLUs
	can be programmed open or preset, and positive or negative.
PAYMENT	Use to Charge Posting Feature.
PRINT CHECK	Use to print a guest check.	The check can be printed on an optional (RS-
	232C) printer, or can be printed on the receipt printer. The PRINT
	CHECK key can be set to automatically service the check.
PROMO	The PROMO key allows you to account for promotional items, as in "buy
	two, get one free". Pressing this key will remove an item's cost from the
	sale, but will include the sale of the item in the item's sales counter.
FEED	Advances the receipt paper one line, or continuously until the key is
	released.
RECD ACCT	The RECD ACCT (received on account) key is used to record media
	loaned to the cash drawer, or payments received outside of a sale. The
	cash drawer will open. The amount received adds to the cash-in-drawer
	total.
SCALE	Use to make weight entries.	When a scale is attached, press the scale key
	to show the weight in the display, then press (or enter) a PLU to multiple
	the weight times the price. When a scale is not attached, you can enter the
	weight (using the decimal key for fractions). PLUs may be programmed
	to require an entry through the scale key.
SERVICE	Use to temporarily finalize Previous Balance or Table tracking

ER-380 / ER-380M

Operating Instructions • 19

	transactions.
SBTL	Displays subtotal of sale including tax. Must be pressed prior to a sale
	discount or sale surcharge.
TABLE #	Tracks the current balance for a guest check or table.
TARE	Tares are container weights. If you are using the scale function, you can
	preset up to 5 different tare weights. The tare can be subtracted
	automatically when a specific PLU is registered, or manually inputting the
	tare number and pressing the TARE key can subtract the tare. Tare #5
	can be programmed for entering tare weights manually.
TAX EXEMPT	Press the TAX EXEMPT key to exempt tax 1, tax 2, tax 3, and/or tax 4
	from the entire sale.
TAX (1-4) SHIFT	When pressed before a PLU entry, the tax shift keys reverse the tax status
	of the PLU, i.e., a PLU with non-tax status would become taxable or a PLU
	with tax status would become non-taxable.
TIP	The TIP key allows a gratuity to be added to a guest check before
	payment. The tip amount is deducted from the Cash-in-Drawer
	amount for the Clerk/Cashier closing the guest check.
	The TIP key may be programmed as either a percentage or amount. If
	programmed as a percentage, tax programming defines whether the
	percentage is calculated on the net amount, or the amount after taxes.
VOID	Use to correct an item entered earlier within a sale. The VOID key
	corrects the appropriate totals and counters. To correct the last item, use
	the ERROR CORR key. For void operations outside of a sale
	(Transaction Void), use the VOID position on the control lock. The
	Financial report records totals for each type of void separately.
VALID	Press the VALID key to print a one-line validation on a separate form or
	piece of paper. Any item registration, discount or payment may be
	validated.
WASTE	The WASTE key allows control of inventory by accounting for items that
	must be removed from stock due to spoilage, breakage or mistakes. Press
	the WASTE key before entering wasted items, and then press the WASTE
	key again to finalize. The WASTE key may be under manager control,
	requiring the control lock to be in the X position. The WASTE key is not
	allowed within a sale.

20 • Operating Instructions

ER-380 / ER-380M