Sam4s ER-380M, ER-380 User Manual
ER-380/ ER-380M
Operation and
Program Manual
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All specifications are subject to change without notice
ATTENTION
The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful life,
under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal
.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required
to take adequate measures.
Precaution Statements
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1 Safety Precautions
1. Be sure that all built-in protective devices are
replaced. Restore any missing protective shields.
2. When reinstalling the chassis and its assemblies,
be sure to restore all protective devices, including
nonmetallic control knobs and compartment
covers.
3. Make sure there are no cabinet openings through
which people - particularly children - might insert
fingers and contact dangerous voltages.
Such openings include excessively wide cabinet
ventilation slots and improperly fitted covers and
drawers.
4. Design Alteration Warning:
Never alter or add to the mechanical or electrical
design of the SECR. Unauthorized alterations
might create a safety hazard. Also, any design
changes or additions will void the manufacturer’s
warranty.
5. Components, parts and wiring that appear to have
overheated or that are otherwise damaged should
be replaced with parts that meet the original
specifications. Always determine the cause of
damage or over- heating, and correct any potential
hazards.
CAUTION
There is the danger of explosion if battery is incorrectly
replaced.
Replace only with the same or equivalent type
recommended by the manufacturer.
Dispose used batteries according to the manufacturer’s
instructions.
6. Observe the original lead dress, especially near the
following areas: sharp edges, and especially the
AC and high voltage supplies. Always inspect
for pinched, out-of-place, or frayed wiring. Do not
change the spacing between components and the
printed circuit board. Check the AC power cord
for damage. Make sure that leads and
components do not touch thermally hot parts.
7. Product Safety Notice:
Some electrical and mechanical parts have special
safety-related characteristics that might not be
obvious from visual inspection. These safety
features and the protection they give might be lost
if the replacement component differs from the
original - even if the replacement is rated for
higher voltage, wattage, etc.
Components that are critical for safety are
indicated in the circuit diagram by shading, (
). Use replacement components that have
or (
the same ratings, especially for flame resistance
and dielectric strength specifications. A
replacement part that does not have the same
safety characteristics as the original might create
shock, fire or other hazards.
ATTENTION
ll y a danger d’explosion s’il y a remplacement incorrect
de la batterie.
Remplacer uniquement avec une batterie du même type
ou d’un type équivalent recommandé par le constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
)
1-2 Servicing Precautions
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a
conflict between the servicing and safety precautions, always follow the safety precautions.
WARNING: An electrolytic capacitor installed with the wrong polarity might explode.
1. Servicing precautions are printed on the cabinet.
Follow them.
2. Always unplug the units AC power cord from the
AC power source before attempting to:
(a) Remove or reinstall any component or assembly
(b) Disconnect an electrical plug or connector
(c) Connect a test component in parallel with an
electrolytic capacitor
3. Some components are raised above the printed
circuit board for safety. An insulation tube or
tape is sometimes used. The internal wiring is
sometimes clamped to prevent contact with
thermally hot components. Reinstall all such
elements to their original position.
4. After servicing, always check that the screws,
components and wiring have been correctly
reinstalled. Make sure that the portion around the
serviced part has not been damaged.
5. Check the insulation between the blades of the AC
plug and accessible conductive parts (examples:
metal panels and input terminals).
6. Insulation Checking Procedure: Disconnect the
power cord from the AC source and turn the power
switch ON. Connect an insulation resistance meter
(500V) to the blades of AC plug.
The insulation resistance between each blade of the
AC plug and accessible conductive parts (see
above) should be greater than 1 megohm.
7. Never defeat any of the B+ voltage interlocks.
Do not apply AC power to the unit (or any of its
assemblies) unless all solid-state heat sinks are
correctly installed.
8. Always connect an instrument’s ground lead to the
instrument chassis ground before connecting the
positive lead; always remove the instrument’s
ground lead last.
1-3 Precautions for Electrostatic Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are easily
damaged by static electricity. Such components
are called Electrostatic Sensitive Devices (ESDs);
examples include integrated circuits and some fieldeffect transistors. The following techniques will
reduce the occurrence of component damage caused
by static electricity.
2. Immediately before handling any semiconductor
components or assemblies, drain the electrostatic
charge from your body by touching a known earth
ground. Alternatively, wear a discharging wriststrap device. (Be sure to remove it prior to applying
power - this is an electric shock precaution.)
3. After removing an ESD-equipped assembly, place
it on a conductive surface such as aluminum foil to
prevent accumulation of electrostatic charge.
4. Do not use Freon-propelled chemicals. These can
generate electrical charges that damage ESDs.
5. Use only a grounded-tip soldering iron when
soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device.
Many solder removal devices are not rated as antistatic; these can accumulate sufficient electrical
charge to damage ESDs.
7. Do not remove a replacement ESD from its
protective package until you are ready to install it.
Most replacement ESDs are packaged with leads
that are electrically shorted together by conductive
foam, aluminum foil or other conductive materials.
8. Immediately before removing the protective
material from the leads of a replacement ESD,
touch the protective material to the chassis or
circuit assembly into which the device will be
installed.
9. Minimize body motions when handling unpackaged
replacement ESDs. Motions such as brushing
clothes together, or lifting a foot from a carpeted
floor can generate enough static electricity to
damage an ESD.
Contents
Getting Started 1
About the ER-380 / ER-380M ...................................................................................................1
Unpacking..................................................................................................................................2
Installing the Paper ....................................................................................................................2
Basic Features and Functions ....................................................................................................6
Standard Hardware......................................................................................................6
Optional Hardware ......................................................................................................6
Software Features........................................................................................................6
Front Display...............................................................................................................7
Rear Display..............................................................................................................10
Control Lock .............................................................................................................13
Keyboards..................................................................................................................14
Memory Clear..........................................................................................................................15
Memory All Clear .....................................................................................................15
Initial Clear ..............................................................................................................................16
Operating Instructions 17
Function Key Descriptions ......................................................................................................17
Clerk Sign-On/Sign-Off ..........................................................................................................21
Direct Sign-On ..........................................................................................................21
Coded Sign-On..........................................................................................................21
Receipt On and Off.................................................................................................................. 22
Item Registrations....................................................................................................................23
Open Keyboard PLU Entry .......................................................................................24
Preset Price Keyboard PLU.......................................................................................24
Keyboard PLU Repeat Entry.....................................................................................25
Keyboard PLU Multiplication...................................................................................26
Keyboard PLU Multiplication with Decimal Point...................................................27
Split Pricing (Keyboard PLU)...................................................................................28
Single Item Keyboard PLU .......................................................................................29
Open Code Entry PLU ..............................................................................................30
Preset Price Code Entry PLU ....................................................................................30
Code Entry PLU Multiplication ................................................................................31
Code Entry PLU Multiplication with Decimal Point ................................................32
Split Pricing Code Entry PLU ...................................................................................32
Modifier Key.............................................................................................................33
Price Level Key.........................................................................................................34
Promo ........................................................................................................................35
Waste.........................................................................................................................36
Percent Key Operations ........................................................................................................... 37
Preset Percent Discount on an Item...........................................................................37
Enter a Percent Discount on an Item .........................................................................38
Percent on Sale Total.................................................................................................38
ER-380 / ER-380M Contents • i
Coupon on Sale (Vendor Coupon) ............................................................................39
Coupon on Item (Store Coupon) ...............................................................................40
Return Merchandise Registrations...........................................................................................41
Voids and Corrections .............................................................................................................42
Error Correction (Void Last Item).............................................................................42
Void Previous Item....................................................................................................42
Cancel........................................................................................................................43
Void Position Operations ..........................................................................................43
No Sale Operations..................................................................................................................44
Open Drawer .............................................................................................................44
Non Add Number ......................................................................................................44
Received On Account Operations............................................................................................45
Paid Out Operations.................................................................................................................46
Subtotaling a Sale ....................................................................................................................47
Eat In/Take Out/Drive Thru Sales ...........................................................................................47
Totaling and Tendering............................................................................................................48
Totaling a Cash Sale..................................................................................................48
Totaling a Check Sale................................................................................................48
Tendering a Cash Sale ...............................................................................................49
Tendering a Check Sale.............................................................................................49
Totaling a Charge Sale ..............................................................................................50
Tendering a Charge Sale ...........................................................................................51
Check Cashing...........................................................................................................52
Split Tender ...............................................................................................................53
Post Tender................................................................................................................54
Currency Conversion.................................................................................................55
Table Management and Clerk Interrupt Operations ................................................................56
Overview ...................................................................................................................56
Soft Check .................................................................................................................57
Hard Check................................................................................................................60
Direct Scale Entry......................................................................................................63
Automatic Scale Entry...............................................................................................64
Tare Weight Entry .....................................................................................................64
Manual Tare Weight Entry........................................................................................65
Manual Weight Entry ................................................................................................66
X Mode 67
Introduction..............................................................................................................................67
X Reports.................................................................................................................................68
Running a Report - General Instructions...................................................................68
Report Table ..............................................................................................................69
Cash Declaration......................................................................................................................71
Service Mode Programming 72
Overview..................................................................................................................................72
Memory Allocation Scan.........................................................................................................73
Pc Online Mode .......................................................................................................................73
Memory Allocation..................................................................................................................74
Clear Total ...............................................................................................................................75
Clear Grand Total ....................................................................................................................75
Clear PLU File.........................................................................................................................75
EPROM Information................................................................................................................75
Function Key Assignment Programming.................................................................................76
ii • Contents ER-380 / ER-380M
Function Key Codes ..................................................................................................77
RS-232 Communication Options.............................................................................................78
ER-380M Second RS-232C Port Programming........................................................80
Program Mode Programming 81
Default Programming ..............................................................................................................81
Descriptor Programming Methods...........................................................................................81
Descriptor Code Method ...........................................................................................82
Tax Programming....................................................................................................................83
Straight Percentage Tax Rate Programming ............................................................. 83
PLU Programming...................................................................................................................85
Program 100 - PLU Status Programming..................................................................86
Program 110 - PLU Auto Tare Programming...........................................................89
Program 150 - PLU Group Assignment....................................................................90
Program 200 - PLU Price/HALO Programming.......................................................91
Program 250 - PLU Stock Amount Programming ....................................................92
Program 300 - PLU Description Programming.........................................................93
Program 350 - PLU Link Programming....................................................................94
Program 400 – PLU Delete Programming ................................................................95
Program 450 - PLU MIX & MATCH Programming ................................................96
System Option Programming...................................................................................................97
System Option Table.................................................................................................98
Print Option Programming ....................................................................................................101
Print Option Table...................................................................................................102
Function Key Programming ..................................................................................................106
Program 70 - Function Key Options .......................................................................107
Program 80 - Function Key Descriptor ...................................................................108
Program 90 - Function Key HALO.........................................................................109
ADD CHECK..........................................................................................................110
CANCEL.................................................................................................................111
CASH ......................................................................................................................112
CHARGE1-8 ...........................................................................................................113
CHECK ...................................................................................................................114
CHECK CASHING.................................................................................................115
CHECK ENDORSEMENT.....................................................................................116
CHECK # ................................................................................................................117
CURRENCY CONVERSION ................................................................................118
DRIVE THRU / EAT IN / TAKE OUT..................................................................119
ERROR CORRECT ................................................................................................120
F/S TEND................................................................................................................121
GUEST....................................................................................................................122
LEVEL1-2...............................................................................................................122
#/NS.........................................................................................................................123
RETURN.................................................................................................................124
MODIFIER 1-5 .......................................................................................................125
PAYMENT..............................................................................................................126
PBAL.......................................................................................................................126
PROMO...................................................................................................................127
PAID OUT1-3.........................................................................................................128
PRINT CHECK.......................................................................................................129
RECD ON ACCT1-3...............................................................................................130
SCALE ....................................................................................................................131
SERVICE ................................................................................................................132
SUBTOTAL ............................................................................................................133
ER-380 / ER-380M Contents • iii
TARE.......................................................................................................................134
TAX EXEMPT........................................................................................................135
TIP...........................................................................................................................136
VALIDATE.............................................................................................................137
VOID.......................................................................................................................138
WASTE ...................................................................................................................139
%1- %5 ....................................................................................................................140
Clerk Programming................................................................................................................142
Program 800 - Secret Code Programming...............................................................143
Program 801 - Drawer Assignment & Training Clerk ............................................144
Program 810 – Clerk Description Programming .....................................................145
Mix & Match Programming...................................................................................................146
Program 600 - Trip Level Programming.................................................................147
Program 601 - Price Programming..........................................................................147
Program 610 - Mix & Match Description Programming.........................................148
Group Programming ..............................................................................................................149
Miscellaneous Programming .................................................................................................151
Macro Key Sequence Programming........................................................................151
Logo Description Programming..............................................................................152
NLU Code Number Programming ..........................................................................158
Cash-In-Drawer Limit Programming ......................................................................159
Check Change Limit Programming.........................................................................160
Date and Time Programming...................................................................................161
Scale Tare Weight Programming ............................................................................162
Machine Number Programming ..............................................................................163
Program Scans .......................................................................................................................164
Sample Reports 166
Financial ................................................................................................................................166
Time.......................................................................................................................................170
PLU........................................................................................................................................171
Clerk ......................................................................................................................................172
Individual Clerk.....................................................................................................................173
Groups ...................................................................................................................................174
Stock ......................................................................................................................................175
Open Check ...........................................................................................................................176
Appendix A 177
EEPROM Version Differences..............................................................................................177
iv • Contents ER-380 / ER-380M
Getting Started
About the
The ER-380 / ER-380M is offered in three different versions.
ER-380 / ER-380M is an excellent low cost solution for a wide range of retail environments.
ER-380 / ER-380M, with its superb thermal printing system, always provides the fastest in
transaction speeds.
ER-380 / ER-380M
• The ER-380 / ER-380M features a raised 44-position keyboard with 12 NLU
keys.
A standard capacity of 300 PLUs and 20 Groups allows for easy item
management.
ER-380 / ER-380M Getting Started • 1
Unpacking
1. Unpack and unwrap the cash register.
2. Located in the packing are the following items:
• 1 roll of paper and paper spindle,
•
2 sets of control keys,
•
Operation and Program Manual,
3. Remove the cardboard protectors from the cash drawer.
4. Plug the register into a grounded outlet (three prong), insert a control key and turn
the key to the REG control lock position.
Installing the Paper
1. Remove the printer cover.
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2 • Getting Started ER-380 / ER-380M
2. Push the blue cap lever and then lift up to open the paper cover.
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ER-380 / ER-380M Getting Started • 3
3. Ensure that the paper is being fed from the bottom of the roll.
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4. Put the leading edge of the paper over the printer
5. Close the paper cover slowly until it locks firmly
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4 • Getting Started ER-380 / ER-380M
6. Passing the leading edge of the paper through the cutter slot. Tear off the excess
paper. Replace the printer cover.
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※ If you wish to use the printer to print a sales journal or electronic journal, insert the paper
into the paper take-up spool. Wind the paper two or three turns around the spool shaft and
install the spool in the mount.
ER-380
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ER-380 / ER-380M Getting Started • 5
Basic Features and Functions
Standard Hardware
•
Display
=> LCD model: Adjustable 2 line, 20 character liquid crystal display and
ten position rear displays with a rear pop up display standard.
=> VFD model : Ten position front and rear displays with a rear pop up
display standard.
• 44-position keyboard.
•
1 station Thermal 32-column printer with drop-and-print mechanism.
•
Sturdy Metal Cash Drawer with removable 5 Bill/5 Coin or 4Bill/8 Coin drawer
insert.
• 7-position control lock.
• Standard customer pole display.
• Communications ports:
•
ER380: 1 RS232C.
•
ER380M: 2 RS232C.
Optional Hardware
•
Load cell scale.
•
Kitchen printer.
• Bar code scanner.
• Coin changer.
• Pole Display.
Software Features
• Up to 2 price levels for each PLU.
• Up to 5 PLU modifier keys.
•
1000 Price Look Ups (PLUs) for open or preset item registration. For direct
registrations, up to 12 PLU keys are on the keyboard.
•
18 character programmable descriptors for PLUs and functions.
• Up to 99 PLU Group totals.
• Up to 99 clerks with separate report totals.
6 • Getting Started ER-380 / ER-380M
Front Display
V
V
VFD MODEL
The ER-380 comes with a ten position front display. Annotations on the display window
include:
•
•
•
, where a counter appears when the same item is multiplied or repeated.
RPT
The AMOUNT area shows the amount, i.e. price, subtotal or total.
RCPT OFF indicates when the receipt is turned off.
• The VOID symbol illuminates during Void operations.
• The SHIFT symbol illuminates during Tax Shift operations
• The CLERK segment remains illuminated as long as a clerk is signed on.
RCPT
OID SHIFT
OFF
AMOUNTRPT
CLERK
The front display offers supplemental descriptors, which appear in the first two display
positions (as shown). These descriptors help the operator by supplying additional
information while operating the register, and may be accompanied by an error tone.
Supplemental descriptors include:
Change Due
RCPT
OID SHIFT
OFF
ER-380 / ER-380M Getting Started • 7
AMOUNTRPT
CLERK
V
V
V
Negative Entry
RPT AMOUNT
RCPT
OID SHIFT
Subtotal
RCPT
OFF
OID SHIFT
Numbered Error Conditions
CLERK
AMOUNTRPT
CLERK
AMOUNTRPT
RCPT
OFF
OID SHIFT
CLERK
8 • Getting Started ER-380 / ER-380M
LCD MODEL
The ER-380M comes with a liquid crystal screen, allowing you to view up to 2 lines of
information with up to 20 characters per line. The display is backlit and adjustable to provide
excellent visibility, regardless of lighting conditions.
When the control lock is in the OFF position, the register cannot be operated. When the
control lock in the REG, VOID, X, Z, PGM or SM positions the appropriate message, there
are displayed with the message “CLOSED”. You must sign on a clerk to remove the
“CLOSED” message and begin operation.
REG
CLOSED
VOID
Operator Display Example
Press 10.00 – PLU117 to register of the PLU117
CLOSED
PLU117
1 1 0. 0 0
Press 50.00 – PLU117 to tender a sale
CASH 50.00
CHANGE 40.00
REG MODE
VOID MODE
Displayed Error Conditions
** WARNING **
ER-380 / ER-380M Getting Started • 9
SEQUENCE ERR
Rear Display
The rear display is a 10 digit florescent display that allows your customer to monitor the
transaction and view the sale total. The rear display can be lifted and turned for easy customer
viewing.
Rear Display Information
Item Count
Amount
Rear Display Message
C
Sub
=
Change Due
Negative entry
Subtotal of the sale
Total of the sale
The number of times an item has been repeated is displayed
The amount of the item, subtotal or total, is displayed in the
rightmost portion of the display
10 • Getting Started ER-380 / ER-380M
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
E10
E11
E12
E13
E14
E15
E16
E17
E18
E19
E20
E21
E22
E23
E24
E25
E26
E27
E28
E29
E30
E31
E32
E33
Error Code Table
SEQUENCE ERROR
PLU NO DATA
CLERK ERROR
AMOUNT COUNT OVER
LAN TRAN
COMMUNICATION ERROR
TIME AND DATE
LIMIT OVER
INACTIVE
XMODE ONLY
NONADD
ADDCHECK ERROR
CONDIMENT ERROR
REQ. EAT IN
REQ. STOCK
REQ.DRAWER
REQ.GUEST
SCALE
CLERK NOT MATCH
COMPULSORY TARE
REQ.DECLARATION
OFF LINE
REQ.ENDORSEMENT
CONSOL OVER
REQ.SUBTOTAL
PROMO ERROR
CHECK OPEN
REQ. PASSWORD
NO VOID PLU
232C SETUP ERROR
REQ.PRESET VALUE
REQ. OPEN VALUE
REQ. AMOUNT
REQ. PAYMENT
ER-380 / ER-380M Getting Started • 11
E34
E35
E36
E37
E38
E39
PER
PCO
PFP
E43
E44
INVALID FUNCTION
REQ. TABLE
REQ. PBAL
REQ.CHECK #
ONLY ONE TABLE
REQ. VALID
RECEIPT PRINTER PAPER END
PRINTER COVER OPEN
SYSTEM ERROR (If this problem occurs, call the service
engineer.)
MEMORY ALLOCATION ERROR
ELECTRONIC JOURNAL FULL
12 • Getting Started ER-380 / ER-380M
Control Lock
V
The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full
sets of keys.
OID
OFF
REG
VOID
OFF The register is inoperable.
X
REG Use for normal registrations.
Use to void (correct) items outside of a sale.
Z
P
X Use to read register reports.
Z Use to read register reports and reset totals to zero.
P Use to program the register.
S
S The S position is a hidden position reserved for
dealer access.
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk
Sign-On/Sign-Off” for a description of clerk operations.
Control Keys
The ER-380 / ER-380M includes two sets of keys that may be used to access the following
control lock positions.
Key Positions Accessible
REG
VOID
Z
P
C
VOID, OFF, REG, X, Z, P
OFF, REG
VOID, OFF, REG, X
VOID, OFF, REG, X, Z
ALL POSITIONS
Note: Keys may be removed from the control lock in the OFF or REG positions.
ER-380 / ER-380M Getting Started • 13
Keyboards
The ER-380 / ER-380M keyboard includes 44 key positions with the default legends and key
assignments as shown below. The keyboard legend sheet can be replaced by lifting the
protective plastic cover.
Programmable key locations are shown with a bold border.
FEED
%1
CANCEL
#/NS
%2
RETURN
C/CONV.
X/TIME CLERK 12
7
8
9
ADD
CHECK
VOID
4
1
5
2
6
3
3
2
CLEAR
0
00
.
1
8 4
7
6
5
RECD
PLU
ACCT
PAID
11
CHARGE
10
TOTAL
9 CASH/TEND
SUB
CHECK
OUT
14 • Getting Started ER-380 / ER-380M
Memory Clear
CAUTION: The procedures described in this area are security sensitive. Clearing all
or parts of the ER-380/ER-380M memory may cause damage or loss to the program.
Do not share this information with unauthorized users and distribute the special
SERVICE-Mode key only to those you may want to perform these functions.
Memory All Clear
Perform "Clear All Totals", or "Clear PLU File" if you wish to clear only parts of ER380/ER-380M memory. Complete clearing of all memory areas and installation of the
default program can be done through the following special procedure:
1. Turn the power switch located on the right side of the register to the OFF position.
2. Turn the control lock to the S position one position.
3. Press and hold the key position where the CHECK key is located on the default
keyboard layout.
4. Continue to hold the CHECK key while turning the power switch to the ON position.
5. Press the upper left key of the keyboard, then the lower left key, then the upper right key,
and finally press the lower right key.
6. When memory is cleared, the register prints a message “RAM ALL CLEAR OK!”
ER-380 / ER-380M Getting Started • 15
Initial Clear
CAUTION: Do not share this information with unauthorized users. Distribute the P Mode
key only to those you may want to perform this function.
The initial clear function allows you to exit any register activity and return to a beginning or
cleared state. Any transaction that is in progress will be exited and totals for that transaction
will not be updated.
Here are some reasons you may want to perform an initial clear:
To Perform an Initial Clear:
•
The register is in an unknown state, and you wish to exit the current program or
transaction without following normal procedures.
• You have performed a function that includes a compulsory activity and you wish
to bypass the compulsion.
• An initial clear may be necessary as part of servicing, or troubleshooting.
1. Unplug the register.
2. Turn the control lock to the P position.
3. Press and hold the key position where the SBTL key is located on the default
keyboard layout.
4. While continuing to hold the SBTL key, plug the register into a power source.
5. The message "INITIAL CLEAR OK!” prints when the initial clear is complete.
16 • Getting Started ER-380 / ER-380M
Operating Instructions
Function Key Descriptions
Keys are listed in alphabetical order. Some of the keys described below are not included on
the default keyboard. See “Function Key Assignment Programming to add or change
programmable keys.
Keyboard Legend Description
#/NS
X/TIME
00, 0-9, Decimal
ADD CHECK
CANCEL
CASH
CHECK
Use as a non-add key to print up to an 8-digit numeric entry on the receipt.
#/NS
key is also used to
CANCEL
key
This entry will not add to any sales totals. The
open the cash drawer without making a sale.
Use to a multiply a quantity of items or calculate split pricing on PLU
entries.
Use to make numeric entries in REG, X, Z, VOID, or P positions. The
decimal key is used for decimal or scale multiplication, when setting or
entering fractional percentage discounts, or when programming fractional
tax rates. Do not use the decimal key when making amount entries into
PLUs.
Use to combine individual trays (in a cafeteria situation) that will be
paid together. Each tray subtotal can advance the consecutive
number, depending on programming.
Cancels a transaction without updating PLU, or function key totals. The
Cancel function may only be used prior to tendering. Once tendering
begins, the Cancel function may no longer be used. The
corrects the appropriate totals and counters and the Financial report records
total of transactions canceled.
Calculates the sale total including tax, finalizes the sale, and opens the
cash drawer. Change computation is allowed by entering an amount
before pressing the CASH key. The cash drawer will open only if the
amount tendered is equal to or greater than the total amount of the sale.
Post tendering is also available should a second change calculation be
necessary. Re-enter the tendered amount and press the CASH key to
show the new change computation.
Press the
lines) when the
Use to finalize check sales. Calculates the sale total including tax,
finalizes the sale, and opens the cash drawer. Change computation is
CASH key
receipt on/off
a second time to issue a buffered receipt (up to 200
function is OFF.
ER-380 / ER-380M Operating Instructions • 17
CHECK CASHING
CHECK ENDORSEMENT
CHARGE (1-8)
CHECK #
CLEAR
CLERK
CONV (1 & 4)
EAT-IN
TAKE OUT
DRIVE THRU
ERROR CORR
F/S SHIFT
allowed by entering an amount before pressing the CHECK key. The
cash drawer will open only if the amount tendered is equal to or greater
than the total amount of the sale. Change issued will be subtracted
from the cash-in-drawer total.
Use to exchange a check for cash. Cash-in-drawer and check-in-drawer
totals are adjusted.
Use to print a check endorsement message on an optional slip printer to
program an endorsement message.
Use to finalize charge sales.
Calculates the sale total including tax,
finalizes the sale, and opens the cash drawer. Change computation is
allowed by entering an amount before pressing the CHARGE key.
The cash drawer will open only if the amount tendered is equal to or
greater than the total amount of the sale. Change issued will be
subtracted from the cash-in-drawer total.
The CHECK # key is used to begin a new, or access an existing
balance (hard check) or itemized bill (soft check.)
Check track numbers that are entered manually may be set at a fixed
length of one to nine digits. Check track numbers assigned
automatically will begin with #1.
Existing checks are accessed by entering the check track number and
pressing the CHECK # key.
Use to clear entries made into the 10 key numeric pad or
before they are printed. Also used to clear error conditions.
X/TIME
key
The register will not operate in register mode unless a clerk has been signed
on. Clerk sign-on is accomplished by “direct” or “secret code” sign-on.
All entries made on the register will report to one of the 15 clerk totals.
When a clerk is signed on, all entries following will add to that clerk’s total
until another clerk is signed on. However, a clerk cannot be changed in
the middle of a transaction.
To sign a clerk off, thereby displaying the “
CLOSED
” message on the
display, enter 0, and then press the CLERK key. This disables the
register until another clerk is signed on. The current clerk must first be
signed off before another clerk may be signed on.
The currency conversion function, allowed after subtotal, converts and
displays the new subtotal at a preprogrammed exchange rate. Tendering
is allowed after using the currency conversion function. Change is
calculated and issued in home currency. The amount of foreign currency
tendered is stored in a separate total on the Financial report, but not added
to the drawer total.
Eat-In, Take Out and Drive Thru are subtotal functions. In areas that
have different tax rules for eat-in and take out sales, the EAT-IN,
TAKE OUT and DRIVE THRU keys can be programmed to
automatically charge or exempt taxes. Sales may not be split between
Eat-In, Take Out and Drive Thru
DRIVE THRU keys
maintain separate totals on the Financial report.
EAT-IN, TAKE OUT and
. The
Use to correct the last entry. The ERROR CORR key corrects the
appropriate totals and counters.
When pressed before a PLU entry, the F/S SHIFT key reverses the
preprogrammed food stamp status of the PLU. For example, an item not
18 • Operating Instructions ER-380 / ER-380M
F/S SUB
F/S TEND
GUEST #
MACRO (1-10)
RETURN
MODIFIER 1-5
P/BAL
PAID OUT
% Keys (1- 5)
PLU
PAYMENT
PRINT CHECK
PROMO
FEED
RECD ACCT
SCALE
SERVICE
food stamp eligible can be made food stamp eligible.
Displays the amount of the sale that is food stamp eligible.
Use to tender food stamps for eligible sales.
Use to enter the count of guests served as part of a guest check.
Macro keys may be programmed to record, and then later perform, up to 50
keystrokes.
For example, a macro key could be set to tender (preset tender) a
common currency, such as $5 into the cash key.
Used to return or refund merchandise. Returning an item will also
return any tax that may have been applied.
The Modifier key alters the next PLU registered, either by changing the
Code number of the PLU so that a different item is registered, or by
adding the modifier descriptor.
Use to enter the amount of an outstanding balance.
Use to record money taken from the register to pay invoices, etc. The
paid out amount subtracts from the cash-in-drawer total. Paid outs are
allowed outside of a sale only.
Up to five % keys may be placed on the keyboard. Each % key is set
with a specific function, such as item discount or surcharge, or sale
discount or surcharge.
The percent rate may be entered or preprogrammed, or the percent keys
can be programmed with a negative open or preset price, thus acting as
coupon keys.
A percentage key may also be set up to accept charge tip entries.
PLU
The
key is used to register price look-ups by number entry. PLUs
can be programmed open or preset, and positive or negative.
Use to Charge Posting Feature.
Use to print a guest check. The check can be printed on an optional (RS232C) printer, or can be printed on the receipt printer. The PRINT
CHECK key can be set to automatically service the check.
PROMO
The
key allows you to account for promotional items, as in "buy
two, get one free". Pressing this key will remove an item's cost from the
sale, but will include the sale of the item in the item's sales counter.
Advances the receipt paper one line, or continuously until the key is
released.
RECD ACCT (received on account) key
The
is used to record media
loaned to the cash drawer, or payments received outside of a sale. The
cash drawer will open. The amount received adds to the cash-in-drawer
total.
Use to make weight entries. When a scale is attached, press the scale key
to show the weight in the display, then press (or enter) a PLU to multiple
the weight times the price. When a scale is not attached, you can enter the
weight (using the decimal key for fractions). PLUs may be programmed
to require an entry through the scale key.
Use to temporarily finalize Previous Balance or Table tracking
ER-380 / ER-380M Operating Instructions • 19
SBTL
TABLE #
TARE
TAX EXEMPT
TAX (1-4) SHIFT
TIP
VOID
VALID
WASTE
transactions.
Displays subtotal of sale including tax. Must be pressed prior to a sale
discount or sale surcharge.
Tracks the current balance for a guest check or table.
Tares are container weights. If you are using the scale function, you can
preset up to 5 different tare weights. The tare can be subtracted
automatically when a specific PLU is registered, or manually inputting the
tare number and pressing the TARE key can subtract the tare. Tare #5
can be programmed for entering tare weights manually.
Press the
TAX EXEMPT
key to exempt tax 1, tax 2, tax 3, and/or tax 4
from the entire sale.
When pressed before a PLU entry, the tax shift keys reverse the tax status
of the PLU, i.e., a PLU with non-tax status would become taxable or a PLU
with tax status would become non-taxable.
The TIP key allows a gratuity to be added to a guest check before
payment. The tip amount is deducted from the Cash-in-Drawer
amount for the Clerk/Cashier closing the guest check.
The TIP key may be programmed as either a percentage or amount. If
programmed as a percentage, tax programming defines whether the
percentage is calculated on the net amount, or the amount after taxes.
Use to correct an item entered earlier within a sale. The VOID key
corrects the appropriate totals and counters. To correct the last item, use
the ERROR CORR key. For void operations outside of a sale
(Transaction Void), use the VOID position on the control lock. The
Financial report records totals for each type of void separately.
Press the
VALID
key to print a one-line validation on a separate form or
piece of paper. Any item registration, discount or payment may be
validated.
WASTE
The
key allows control of inventory by accounting for items that
must be removed from stock due to spoilage, breakage or mistakes. Press
WASTE
the
key again to finalize. The
key before entering wasted items, and then press the
WASTE
key may be under manager control,
requiring the control lock to be in the X position. The
WASTE
WASTE
key is not
allowed within a sale.
20 • Operating Instructions ER-380 / ER-380M
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