All specifications are subject to change without notice
ATTENTION
The product that you have purchased contains a rechargeable Ni-MH battery. This battery is recyclable. At the end of its useful life,
under various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal
.
WARNING
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required
to take adequate measures.
Precaution Statements
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as
electrical shock.
1-1 Safety Precautions
1. Be sure that all built-in protective devices are
replaced. Restore any missing protective shields.
2. When reinstalling the chassis and its assemblies,
be sure to restore all protective devices, including
nonmetallic control knobs and compartment
covers.
3. Make sure there are no cabinet openings through
which people - particularly children - might insert
fingers and contact dangerous voltages.
Such openings include excessively wide cabinet
ventilation slots and improperly fitted covers and
drawers.
4. Design Alteration Warning:
Never alter or add to the mechanical or electrical
design of the SECR. Unauthorized alterations
might create a safety hazard. Also, any design
changes or additions will void the manufacturer’s
warranty.
5. Components, parts and wiring that appear to have
overheated or that are otherwise damaged should
be replaced with parts that meet the original
specifications. Always determine the cause of
damage or over- heating, and correct any potential
hazards.
CAUTION
There is the danger of explosion if battery is incorrectly
replaced.
Replace only with the same or equivalent type
recommended by the manufacturer.
Dispose used batteries according to the manufacturer’s
instructions.
6. Observe the original lead dress, especially near the
following areas: sharp edges, and especially the
AC and high voltage supplies. Always inspect
for pinched, out-of-place, or frayed wiring. Do not
change the spacing between components and the
printed circuit board. Check the AC power cord
for damage. Make sure that leads and
components do not touch thermally hot parts.
7. Product Safety Notice:
Some electrical and mechanical parts have special
safety-related characteristics that might not be
obvious from visual inspection. These safety
features and the protection they give might be lost
if the replacement component differs from the
original - even if the replacement is rated for
higher voltage, wattage, etc.
Components that are critical for safety are
indicated in the circuit diagram by shading, (
). Use replacement components that have
or (
the same ratings, especially for flame resistance
and dielectric strength specifications. A
replacement part that does not have the same
safety characteristics as the original might create
shock, fire or other hazards.
ATTENTION
ll y a danger d’explosion s’il y a remplacement incorrect
de la batterie.
Remplacer uniquement avec une batterie du même type
ou d’un type équivalent recommandé par le constructeur.
Mettre au rebut les batteries usagées conformément aux
instructions du fabricant.
)
1-2 Servicing Precautions
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a
conflict between the servicing and safety precautions, always follow the safety precautions.
WARNING: An electrolytic capacitor installed with the wrong polarity might explode.
1. Servicing precautions are printed on the cabinet.
Follow them.
2. Always unplug the units AC power cord from the
AC power source before attempting to:
(a) Remove or reinstall any component or assembly
(b) Disconnect an electrical plug or connector
(c) Connect a test component in parallel with an
electrolytic capacitor
3. Some components are raised above the printed
circuit board for safety. An insulation tube or
tape is sometimes used. The internal wiring is
sometimes clamped to prevent contact with
thermally hot components. Reinstall all such
elements to their original position.
4. After servicing, always check that the screws,
components and wiring have been correctly
reinstalled. Make sure that the portion around the
serviced part has not been damaged.
5. Check the insulation between the blades of the AC
plug and accessible conductive parts (examples:
metal panels and input terminals).
6. Insulation Checking Procedure: Disconnect the
power cord from the AC source and turn the power
switch ON. Connect an insulation resistance meter
(500V) to the blades of AC plug.
The insulation resistance between each blade of the
AC plug and accessible conductive parts (see
above) should be greater than 1 megohm.
7. Never defeat any of the B+ voltage interlocks.
Do not apply AC power to the unit (or any of its
assemblies) unless all solid-state heat sinks are
correctly installed.
8. Always connect an instrument’s ground lead to the
instrument chassis ground before connecting the
positive lead; always remove the instrument’s
ground lead last.
1-3 Precautions for Electrostatic Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are easily
damaged by static electricity. Such components
are called Electrostatic Sensitive Devices (ESDs);
examples include integrated circuits and some fieldeffect transistors. The following techniques will
reduce the occurrence of component damage caused
by static electricity.
2. Immediately before handling any semiconductor
components or assemblies, drain the electrostatic
charge from your body by touching a known earth
ground. Alternatively, wear a discharging wriststrap device. (Be sure to remove it prior to applying
power - this is an electric shock precaution.)
3. After removing an ESD-equipped assembly, place
it on a conductive surface such as aluminum foil to
prevent accumulation of electrostatic charge.
4. Do not use Freon-propelled chemicals. These can
generate electrical charges that damage ESDs.
5. Use only a grounded-tip soldering iron when
soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device.
Many solder removal devices are not rated as antistatic; these can accumulate sufficient electrical
charge to damage ESDs.
7. Do not remove a replacement ESD from its
protective package until you are ready to install it.
Most replacement ESDs are packaged with leads
that are electrically shorted together by conductive
foam, aluminum foil or other conductive materials.
8. Immediately before removing the protective
material from the leads of a replacement ESD,
touch the protective material to the chassis or
circuit assembly into which the device will be
installed.
9. Minimize body motions when handling unpackaged
replacement ESDs. Motions such as brushing
clothes together, or lifting a foot from a carpeted
floor can generate enough static electricity to
damage an ESD.
Contents
Getting Started 1
About the ER-380 / ER-380M ...................................................................................................1
Open Check ...........................................................................................................................176
Appendix A 177
EEPROM Version Differences..............................................................................................177
iv • Contents ER-380 / ER-380M
Getting Started
About the
The ER-380 / ER-380M is offered in three different versions.
ER-380 / ER-380M is an excellent low cost solution for a wide range of retail environments.
ER-380 / ER-380M, with its superb thermal printing system, always provides the fastest in
transaction speeds.
ER-380 / ER-380M
• The ER-380 / ER-380M features a raised 44-position keyboard with 12 NLU
keys.
A standard capacity of 300 PLUs and 20 Groups allows for easy item
management.
ER-380 / ER-380M Getting Started • 1
Unpacking
1. Unpack and unwrap the cash register.
2. Located in the packing are the following items:
• 1 roll of paper and paper spindle,
•
2 sets of control keys,
•
Operation and Program Manual,
3. Remove the cardboard protectors from the cash drawer.
4. Plug the register into a grounded outlet (three prong), insert a control key and turn
the key to the REG control lock position.
Installing the Paper
1. Remove the printer cover.
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2 • Getting Started ER-380 / ER-380M
2. Push the blue cap lever and then lift up to open the paper cover.
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ER-380 / ER-380M Getting Started • 3
3. Ensure that the paper is being fed from the bottom of the roll.
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4. Put the leading edge of the paper over the printer
5. Close the paper cover slowly until it locks firmly
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4 • Getting Started ER-380 / ER-380M
6. Passing the leading edge of the paper through the cutter slot. Tear off the excess
paper. Replace the printer cover.
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※ If you wish to use the printer to print a sales journal or electronic journal, insert the paper
into the paper take-up spool. Wind the paper two or three turns around the spool shaft and
install the spool in the mount.
ER-380
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ER-380 / ER-380M Getting Started • 5
Basic Features and Functions
Standard Hardware
•
Display
=> LCD model: Adjustable 2 line, 20 character liquid crystal display and
ten position rear displays with a rear pop up display standard.
=> VFD model : Ten position front and rear displays with a rear pop up
display standard.
• 44-position keyboard.
•
1 station Thermal 32-column printer with drop-and-print mechanism.
•
Sturdy Metal Cash Drawer with removable 5 Bill/5 Coin or 4Bill/8 Coin drawer
insert.
• 7-position control lock.
• Standard customer pole display.
• Communications ports:
•
ER380: 1 RS232C.
•
ER380M: 2 RS232C.
Optional Hardware
•
Load cell scale.
•
Kitchen printer.
• Bar code scanner.
• Coin changer.
• Pole Display.
Software Features
• Up to 2 price levels for each PLU.
• Up to 5 PLU modifier keys.
•
1000 Price Look Ups (PLUs) for open or preset item registration. For direct
registrations, up to 12 PLU keys are on the keyboard.
•
18 character programmable descriptors for PLUs and functions.
• Up to 99 PLU Group totals.
• Up to 99 clerks with separate report totals.
6 • Getting Started ER-380 / ER-380M
Front Display
V
V
VFD MODEL
The ER-380 comes with a ten position front display. Annotations on the display window
include:
•
•
•
, where a counter appears when the same item is multiplied or repeated.
RPT
The AMOUNT area shows the amount, i.e. price, subtotal or total.
RCPT OFF indicates when the receipt is turned off.
• The VOID symbol illuminates during Void operations.
• The SHIFT symbol illuminates during Tax Shift operations
• The CLERK segment remains illuminated as long as a clerk is signed on.
RCPT
OID SHIFT
OFF
AMOUNTRPT
CLERK
The front display offers supplemental descriptors, which appear in the first two display
positions (as shown). These descriptors help the operator by supplying additional
information while operating the register, and may be accompanied by an error tone.
Supplemental descriptors include:
Change Due
RCPT
OID SHIFT
OFF
ER-380 / ER-380M Getting Started • 7
AMOUNTRPT
CLERK
V
V
V
Negative Entry
RPTAMOUNT
RCPT
OID SHIFT
Subtotal
RCPT
OFF
OID SHIFT
Numbered Error Conditions
CLERK
AMOUNTRPT
CLERK
AMOUNTRPT
RCPT
OFF
OID SHIFT
CLERK
8 • Getting Started ER-380 / ER-380M
LCD MODEL
The ER-380M comes with a liquid crystal screen, allowing you to view up to 2 lines of
information with up to 20 characters per line. The display is backlit and adjustable to provide
excellent visibility, regardless of lighting conditions.
When the control lock is in the OFF position, the register cannot be operated. When the
control lock in the REG, VOID, X, Z, PGM or SM positions the appropriate message, there
are displayed with the message “CLOSED”. You must sign on a clerk to remove the
“CLOSED” message and begin operation.
REG
CLOSED
VOID
Operator Display Example
Press 10.00 – PLU117 to register of the PLU117
CLOSED
PLU117
1 1 0. 0 0
Press 50.00 – PLU117 to tender a sale
CASH 50.00
CHANGE 40.00
REG MODE
VOID MODE
Displayed Error Conditions
** WARNING **
ER-380 / ER-380M Getting Started • 9
SEQUENCE ERR
Rear Display
The rear display is a 10 digit florescent display that allows your customer to monitor the
transaction and view the sale total. The rear display can be lifted and turned for easy customer
viewing.
Rear Display Information
Item Count
Amount
Rear Display Message
C
Sub
=
Change Due
Negative entry
Subtotal of the sale
Total of the sale
The number of times an item has been repeated is displayed
The amount of the item, subtotal or total, is displayed in the
rightmost portion of the display
10 • Getting Started ER-380 / ER-380M
E0
E1
E2
E3
E4
E5
E6
E7
E8
E9
E10
E11
E12
E13
E14
E15
E16
E17
E18
E19
E20
E21
E22
E23
E24
E25
E26
E27
E28
E29
E30
E31
E32
E33
Error Code Table
SEQUENCE ERROR
PLU NO DATA
CLERK ERROR
AMOUNT COUNT OVER
LAN TRAN
COMMUNICATION ERROR
TIME AND DATE
LIMIT OVER
INACTIVE
XMODE ONLY
NONADD
ADDCHECK ERROR
CONDIMENT ERROR
REQ. EAT IN
REQ. STOCK
REQ.DRAWER
REQ.GUEST
SCALE
CLERK NOT MATCH
COMPULSORY TARE
REQ.DECLARATION
OFF LINE
REQ.ENDORSEMENT
CONSOL OVER
REQ.SUBTOTAL
PROMO ERROR
CHECK OPEN
REQ. PASSWORD
NO VOID PLU
232C SETUP ERROR
REQ.PRESET VALUE
REQ. OPEN VALUE
REQ. AMOUNT
REQ. PAYMENT
ER-380 / ER-380M Getting Started • 11
E34
E35
E36
E37
E38
E39
PER
PCO
PFP
E43
E44
INVALID FUNCTION
REQ. TABLE
REQ. PBAL
REQ.CHECK #
ONLY ONE TABLE
REQ. VALID
RECEIPT PRINTER PAPER END
PRINTER COVER OPEN
SYSTEM ERROR (If this problem occurs, call the service
engineer.)
MEMORY ALLOCATION ERROR
ELECTRONIC JOURNAL FULL
12 • Getting Started ER-380 / ER-380M
Control Lock
V
The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full
sets of keys.
OID
OFF
REG
VOID
OFF The register is inoperable.
X
REG Use for normal registrations.
Use to void (correct) items outside of a sale.
Z
P
X Use to read register reports.
Z Use to read register reports and reset totals to zero.
P Use to program the register.
S
S The S position is a hidden position reserved for
dealer access.
Before performing any operations in Register Mode a clerk must be signed on. See “Clerk
Sign-On/Sign-Off” for a description of clerk operations.
Control Keys
The ER-380 / ER-380M includes two sets of keys that may be used to access the following
control lock positions.
Key Positions Accessible
REG
VOID
Z
P
C
VOID, OFF, REG, X, Z, P
OFF, REG
VOID, OFF, REG, X
VOID, OFF, REG, X, Z
ALL POSITIONS
Note: Keys may be removed from the control lock in the OFF or REG positions.
ER-380 / ER-380M Getting Started • 13
Keyboards
The ER-380 / ER-380M keyboard includes 44 key positions with the default legends and key
assignments as shown below. The keyboard legend sheet can be replaced by lifting the
protective plastic cover.
Programmable key locations are shown with a bold border.
FEED
%1
CANCEL
#/NS
%2
RETURN
C/CONV.
X/TIME CLERK12
7
8
9
ADD
CHECK
VOID
4
1
5
2
6
3
3
2
CLEAR
0
00
.
1
8 4
7
6
5
RECD
PLU
ACCT
PAID
11
CHARGE
10
TOTAL
9 CASH/TEND
SUB
CHECK
OUT
14 • Getting Started ER-380 / ER-380M
Memory Clear
CAUTION: The procedures described in this area are security sensitive. Clearing all
or parts of the ER-380/ER-380M memory may cause damage or loss to the program.
Do not share this information with unauthorized users and distribute the special
SERVICE-Mode key only to those you may want to perform these functions.
Memory All Clear
Perform "Clear All Totals", or "Clear PLU File" if you wish to clear only parts of ER380/ER-380M memory. Complete clearing of all memory areas and installation of the
default program can be done through the following special procedure:
1. Turn the power switch located on the right side of the register to the OFF position.
2. Turn the control lock to the S position one position.
3. Press and hold the key position where the CHECK key is located on the default
keyboard layout.
4. Continue to hold the CHECK key while turning the power switch to the ON position.
5. Press the upper left key of the keyboard, then the lower left key, then the upper right key,
and finally press the lower right key.
6. When memory is cleared, the register prints a message “RAM ALL CLEAR OK!”
ER-380 / ER-380M Getting Started • 15
Initial Clear
CAUTION: Do not share this information with unauthorized users. Distribute the P Mode
key only to those you may want to perform this function.
The initial clear function allows you to exit any register activity and return to a beginning or
cleared state. Any transaction that is in progress will be exited and totals for that transaction
will not be updated.
Here are some reasons you may want to perform an initial clear:
To Perform an Initial Clear:
•
The register is in an unknown state, and you wish to exit the current program or
transaction without following normal procedures.
• You have performed a function that includes a compulsory activity and you wish
to bypass the compulsion.
• An initial clear may be necessary as part of servicing, or troubleshooting.
1. Unplug the register.
2. Turn the control lock to the P position.
3. Press and hold the key position where the SBTL key is located on the default
keyboard layout.
4. While continuing to hold the SBTL key, plug the register into a power source.
5. The message "INITIAL CLEAR OK!” prints when the initial clear is complete.
16 • Getting Started ER-380 / ER-380M
Operating Instructions
Function Key Descriptions
Keys are listed in alphabetical order. Some of the keys described below are not included on
the default keyboard. See “Function Key Assignment Programming to add or change
programmable keys.
Keyboard Legend Description
#/NS
X/TIME
00, 0-9, Decimal
ADD CHECK
CANCEL
CASH
CHECK
Use as a non-add key to print up to an 8-digit numeric entry on the receipt.
#/NS
key is also used to
CANCEL
key
This entry will not add to any sales totals. The
open the cash drawer without making a sale.
Use to a multiply a quantity of items or calculate split pricing on PLU
entries.
Use to make numeric entries in REG, X, Z, VOID, or P positions. The
decimal key is used for decimal or scale multiplication, when setting or
entering fractional percentage discounts, or when programming fractional
tax rates. Do not use the decimal key when making amount entries into
PLUs.
Use to combine individual trays (in a cafeteria situation) that will be
paid together. Each tray subtotal can advance the consecutive
number, depending on programming.
Cancels a transaction without updating PLU, or function key totals. The
Cancel function may only be used prior to tendering. Once tendering
begins, the Cancel function may no longer be used. The
corrects the appropriate totals and counters and the Financial report records
total of transactions canceled.
Calculates the sale total including tax, finalizes the sale, and opens the
cash drawer. Change computation is allowed by entering an amount
before pressing the CASH key. The cash drawer will open only if the
amount tendered is equal to or greater than the total amount of the sale.
Post tendering is also available should a second change calculation be
necessary. Re-enter the tendered amount and press the CASH key to
show the new change computation.
Press the
lines) when the
Use to finalize check sales. Calculates the sale total including tax,
finalizes the sale, and opens the cash drawer. Change computation is
CASH key
receipt on/off
a second time to issue a buffered receipt (up to 200
function is OFF.
ER-380 / ER-380M Operating Instructions • 17
CHECK CASHING
CHECK ENDORSEMENT
CHARGE (1-8)
CHECK #
CLEAR
CLERK
CONV (1 & 4)
EAT-IN
TAKE OUT
DRIVE THRU
ERROR CORR
F/S SHIFT
allowed by entering an amount before pressing the CHECK key. The
cash drawer will open only if the amount tendered is equal to or greater
than the total amount of the sale. Change issued will be subtracted
from the cash-in-drawer total.
Use to exchange a check for cash. Cash-in-drawer and check-in-drawer
totals are adjusted.
Use to print a check endorsement message on an optional slip printer to
program an endorsement message.
Use to finalize charge sales.
Calculates the sale total including tax,
finalizes the sale, and opens the cash drawer. Change computation is
allowed by entering an amount before pressing the CHARGE key.
The cash drawer will open only if the amount tendered is equal to or
greater than the total amount of the sale. Change issued will be
subtracted from the cash-in-drawer total.
The CHECK # key is used to begin a new, or access an existing
balance (hard check) or itemized bill (soft check.)
Check track numbers that are entered manually may be set at a fixed
length of one to nine digits. Check track numbers assigned
automatically will begin with #1.
Existing checks are accessed by entering the check track number and
pressing the CHECK # key.
Use to clear entries made into the 10 key numeric pad or
before they are printed. Also used to clear error conditions.
X/TIME
key
The register will not operate in register mode unless a clerk has been signed
on. Clerk sign-on is accomplished by “direct” or “secret code” sign-on.
All entries made on the register will report to one of the 15 clerk totals.
When a clerk is signed on, all entries following will add to that clerk’s total
until another clerk is signed on. However, a clerk cannot be changed in
the middle of a transaction.
To sign a clerk off, thereby displaying the “
CLOSED
” message on the
display, enter 0, and then press the CLERK key. This disables the
register until another clerk is signed on. The current clerk must first be
signed off before another clerk may be signed on.
The currency conversion function, allowed after subtotal, converts and
displays the new subtotal at a preprogrammed exchange rate. Tendering
is allowed after using the currency conversion function. Change is
calculated and issued in home currency. The amount of foreign currency
tendered is stored in a separate total on the Financial report, but not added
to the drawer total.
Eat-In, Take Out and Drive Thru are subtotal functions. In areas that
have different tax rules for eat-in and take out sales, the EAT-IN,
TAKE OUT and DRIVE THRU keys can be programmed to
automatically charge or exempt taxes. Sales may not be split between
Eat-In, Take Out and Drive Thru
DRIVE THRU keys
maintain separate totals on the Financial report.
EAT-IN, TAKE OUT and
. The
Use to correct the last entry. The ERROR CORR key corrects the
appropriate totals and counters.
When pressed before a PLU entry, the F/S SHIFT key reverses the
preprogrammed food stamp status of the PLU. For example, an item not
18 • Operating Instructions ER-380 / ER-380M
F/S SUB
F/S TEND
GUEST #
MACRO (1-10)
RETURN
MODIFIER 1-5
P/BAL
PAID OUT
% Keys (1- 5)
PLU
PAYMENT
PRINT CHECK
PROMO
FEED
RECD ACCT
SCALE
SERVICE
food stamp eligible can be made food stamp eligible.
Displays the amount of the sale that is food stamp eligible.
Use to tender food stamps for eligible sales.
Use to enter the count of guests served as part of a guest check.
Macro keys may be programmed to record, and then later perform, up to 50
keystrokes.
For example, a macro key could be set to tender (preset tender) a
common currency, such as $5 into the cash key.
Used to return or refund merchandise. Returning an item will also
return any tax that may have been applied.
The Modifier key alters the next PLU registered, either by changing the
Code number of the PLU so that a different item is registered, or by
adding the modifier descriptor.
Use to enter the amount of an outstanding balance.
Use to record money taken from the register to pay invoices, etc. The
paid out amount subtracts from the cash-in-drawer total. Paid outs are
allowed outside of a sale only.
Up to five % keys may be placed on the keyboard. Each % key is set
with a specific function, such as item discount or surcharge, or sale
discount or surcharge.
The percent rate may be entered or preprogrammed, or the percent keys
can be programmed with a negative open or preset price, thus acting as
coupon keys.
A percentage key may also be set up to accept charge tip entries.
PLU
The
key is used to register price look-ups by number entry. PLUs
can be programmed open or preset, and positive or negative.
Use to Charge Posting Feature.
Use to print a guest check. The check can be printed on an optional (RS232C) printer, or can be printed on the receipt printer. The PRINT
CHECK key can be set to automatically service the check.
PROMO
The
key allows you to account for promotional items, as in "buy
two, get one free". Pressing this key will remove an item's cost from the
sale, but will include the sale of the item in the item's sales counter.
Advances the receipt paper one line, or continuously until the key is
released.
RECD ACCT (received on account) key
The
is used to record media
loaned to the cash drawer, or payments received outside of a sale. The
cash drawer will open. The amount received adds to the cash-in-drawer
total.
Use to make weight entries. When a scale is attached, press the scale key
to show the weight in the display, then press (or enter) a PLU to multiple
the weight times the price. When a scale is not attached, you can enter the
weight (using the decimal key for fractions). PLUs may be programmed
to require an entry through the scale key.
Use to temporarily finalize Previous Balance or Table tracking
ER-380 / ER-380M Operating Instructions • 19
SBTL
TABLE #
TARE
TAX EXEMPT
TAX (1-4) SHIFT
TIP
VOID
VALID
WASTE
transactions.
Displays subtotal of sale including tax. Must be pressed prior to a sale
discount or sale surcharge.
Tracks the current balance for a guest check or table.
Tares are container weights. If you are using the scale function, you can
preset up to 5 different tare weights. The tare can be subtracted
automatically when a specific PLU is registered, or manually inputting the
tare number and pressing the TARE key can subtract the tare. Tare #5
can be programmed for entering tare weights manually.
Press the
TAX EXEMPT
key to exempt tax 1, tax 2, tax 3, and/or tax 4
from the entire sale.
When pressed before a PLU entry, the tax shift keys reverse the tax status
of the PLU, i.e., a PLU with non-tax status would become taxable or a PLU
with tax status would become non-taxable.
The TIP key allows a gratuity to be added to a guest check before
payment. The tip amount is deducted from the Cash-in-Drawer
amount for the Clerk/Cashier closing the guest check.
The TIP key may be programmed as either a percentage or amount. If
programmed as a percentage, tax programming defines whether the
percentage is calculated on the net amount, or the amount after taxes.
Use to correct an item entered earlier within a sale. The VOID key
corrects the appropriate totals and counters. To correct the last item, use
the ERROR CORR key. For void operations outside of a sale
(Transaction Void), use the VOID position on the control lock. The
Financial report records totals for each type of void separately.
Press the
VALID
key to print a one-line validation on a separate form or
piece of paper. Any item registration, discount or payment may be
validated.
WASTE
The
key allows control of inventory by accounting for items that
must be removed from stock due to spoilage, breakage or mistakes. Press
WASTE
the
key again to finalize. The
key before entering wasted items, and then press the
WASTE
key may be under manager control,
requiring the control lock to be in the X position. The
WASTE
WASTE
key is not
allowed within a sale.
20 • Operating Instructions ER-380 / ER-380M
Clerk Sign-On/Sign-Off
See "System Option Programming” to review your clerk options:
• System option #2 allows you to select direct or code entry sign on and/or staydown or pop-up operation.
Depending on how your machine has been programmed, sign-on will take place only at the
beginning of a shift (stay-down), or may have to be repeated for each transaction (pop-up).
If your machine has been programmed for stay-down clerks, the clerk currently signed on
must be signed off before another clerk may be signed on.
Check with your store manager to see which options have been selected for your register.
Before any transaction may take place, a clerk must be signed on. Clerk sign-on is
accomplished in one of two ways:
Direct Sign-On
To sign on a clerk, enter the clerk number and press the clerk key.
CLERK
Clerk # (1-15)
To sign the clerk off, enter 0 (Zero) and press the clerk key.
0CLERK
Coded Sign-On
To sign on a clerk, press the clerk key, enter the clerk code, and then press the clerk key
again.
Clerk Code (up to 6 digits)
To sign the clerk off, enter 0 (Zero) and press the clerk key.
0CLERK
CLERKCLERK
ER-380 / ER-380M Operating Instructions • 21
Receipt On and Off
1. Turn the control lock to the X position.
2. To turn the receipt off, enter 9 9, press the SBTL key. Enter 1, press CASH.
3. To turn the receipt on, enter 9 9, press the SBTL key. Enter 0, press CASH.
1 SBTL9 9 CASH
0 SBTL9 9 CASH
22 • Operating Instructions ER-380 / ER-380M
Item Registrations
All registrations on ER-380 / ER-380M are made into open or preset PLUs.
•
In place of traditional PLU keys, some PLUs are located directly on the
keyboard.
• When more items or categories are needed than the number of PLUs available
on the keyboard, registrations can be into PLUs by entering the PLU code
number and pressing the PLU key on the keyboard.
This system simplifies reporting by listing all items (regardless of how they are entered) on
the PLU report, while reporting for groups of items or categories is available from the Group
report
ER-380 / ER-380M Operating Instructions • 23
Open Keyboard PLU Entry
1. Enter an amount on the numberpad. Do
not use the decimal key. For example,
A preset PLU registers the price that was previously programmed for the PLU. See "PLU
Programming" in the "Program Mode Programming" chapter to program preset prices.
1. Press a preset PLU key. For example,
press PLU 5:
5
DATE 01/15/2003 WED TIME 08:33
PLU5 $1.29
TOTAL $1.29
CASH $1.29
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
24 • Operating Instructions ER-380 / ER-380M
Keyboard PLU Repeat Entry
Open or preset price PLUs can be repeated as many times as necessary by pressing the same
PLU again. The number of times the item is repeated is shown on the display.
1. Enter an amount on the numberpad. Do
not use the decimal key. For example,
for $2.99, enter:
299
2. Press a PLU key. For example, press
PLU 1:
1
3. To register a second item exactly as the
first, press the PLU key a second time.
For example, press PLU 1:
When several of the same items are to be entered into the same PLU, you can use
multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can
multiply open or preset PLUs.
1. Enter the quantity of items being
purchased, and then press the X/TIME
key. For example, enter 4 on the
numeric key pad and press the X/TIME
key:
X/TIME
4
2. Enter an amount on the numberpad. Do
not use the decimal key. For example,
for $1.99, enter:
Immediately after registration Single Item PLUs automatically total as a cash sale. Use
single item PLUs for speedy one item sales. For example if you are selling admission
tickets, and all ticket sales are one item sales, you can use an open or preset PLU. After
each registration, the drawer will immediately open, and a separate transaction receipt is
printed. See "PLU Programming" in the "Program Mode Programming" chapter to program
a single item PLU.
1. Press a single item preset PLU key. (Or
enter a price and press a single item open
PLU key.) For example, press PLU 6:
6
DATE 01/15/2003 WED TIME 08:33
PLU6 $1.29
TOTAL $1.29
CASH $1.29
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
ER-380 / ER-380M Operating Instructions • 29
Open Code Entry PLU
If the PRESET status of a PLU is set to N (no), the PLU will operate as an open PLU. See
"PLU Programming" in the "Program Mode Programming" chapter to program PLU
descriptors and options.
1. Enter the PLU number; press the PLU
key. For example, enter:
2PLU
2. The display will prompt "ENTER
PRICE". Enter an amount on the
numberpad. Do not use the decimal key. For example, for $2.99, enter:
1. Enter the PLU number; press the PLU
key. For example, enter:
1PLU
THANK-YOU
CALL AGAIN
DATE 01/15/2003 WED TIME 08:33
PLU1 $1.29
TOTAL $1.29
CASH $1.29
CLERK 1 No.000011 00001
30 • Operating Instructions ER-380 / ER-380M
Code Entry PLU Multiplication
When several of the same items are to be entered into the same PLU, you can use
multiplication. You can enter a quantity (1 to 999.999) using the X/TIME key. You can
multiply open or preset PLUs.
1. Enter the quantity of items being
purchased, and then press the X/TIME
key. For example, enter 4 on the
numeric key pad and press the X/TIME
key:
Pressing a modifier key alters the next PLU registered, either by changing the code number of
the PLU so that a different item is registered, or by just adding the modifier descriptor and
registering the same PLU. See "Modifier 1-5" in the "Program Mode Programming" chapter
in order to determine how the modifier key will affect the PLU entry.
Modifiers can be:
• Stay down so that registrations will be modified by the same modifier until
another modifier is selected,
• Pop-up after each item to register, for example large, medium or small soft
drink,
•
Pop-up after each transaction to register, for example, toppings of various
pizza sizes.
See "System Options" in the "Program Mode Programming" chapter to select stay down/popup status.
Pop-Up Modifier Key Affecting PLU Code
1. Press a preset PLU key. For example,
press PLU 1 with a price of $1.00.
1
2. Press the MOD 1 key. The message
"MOD1" displays.
MOD
1
3. Press the same PLU key. In this
example the modifier 1 will add the digit
1 to the fourth PLU # position, resulting
in the registration of PLU #1001.
4. Press another PLU key. In this example
press PLU 2 with a price of $1.50.
ER-380 / ER-380M Operating Instructions • 33
Price Level Key
If you choose to use the price level feature, you must allocate memory for each level. See
"Memory Allocation" in the "Service Mode Programming" chapter. Note that the default
program selects one price level. You must also place price level keys on the keyboard.
See "Function Key Assignment" in the "Program Mode Programming" chapter.
If you use this feature, the same PLU can be given up to 5 different preset prices. Price
Level keys shift the price that is being registered. Levels can be:
• Stay down so that registrations will stay in the selected level until another
level is selected,
• Pop-up after each item to register, for example large, medium or small soft
drink,
•
Pop-up after each transaction to register, for example, toppings of various
pizza sizes.
See "System Options" in the "Program Mode Programming" chapter to set how the price
level keys operate.
Pop-Up Price Level Keys
1. Press a preset PLU key. For example,
press PLU 1 programmed with a price of
$1.00 for price level 1.
1
2. Press the LEVEL 2 key. The message
"LEVEL 2" displays.
LEVEL
2
3. Press the same PLU key. In this
example the PLU 1 key is programmed
with a price of $2.00 for price level 2.
1
4. Press another PLU key. In this example
press PLU 2 programmed to register
PLU #2 with price level 1. Note that
the level 1 price is registered.
The PROMO key allows you to account for promotional items, as in "buy two, get one free".
Pressing this key will remove an item's cost from the sale, and the promo item will not be added
to the PLU sales total, but it is added to the item sales counter. If stock (inventory) reporting is
used, the item will be subtracted from inventory.
1. Register an item. For example, press
PLU 1 programmed with a price of $1.00
for price level 1.
1
2. Press the PROMO key. The message
"PROMO" displays.
PROMO
3. Press PLU 1 again. You cannot enter
an item that has not been already
registered in this transaction.
1
DATE 01/15/2003 WED TIME 08:33
PLU1 $1.00
PLU1
TOTAL $0.00
CASH $0.00
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
***PROMO***
ER-380 / ER-380M Operating Instructions • 35
Waste
The WASTE key allows control of inventory by accounting for items that must be removed from
stock due to spoilage, breakage or mistakes. Press the WASTE key before entering wasted
items, and then press the WASTE key again to finalize. The WASTE key may be under
manager control, requiring the control lock to be in the X position. The WASTE key is not
allowed within a sale.
1. Press the WASTE key. The message
"WASTE" displays at the top of the
screen.
WASTE
2. Enter the item or items that are wasted.
3. Press the WASTE key again to total the
wasted items:
WASTE
DATE 01/15/2003 WED TIME 08:33
PLU1 $1.25
PLU2 $1.50
TOTAL $2.75
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
***WASTE***
***WASTE***
36 • Operating Instructions ER-380 / ER-380M
Percent Key Operations
A total of five % functions are available.
%1
and
are located on the default keyboard.
%2
Your keyboard may be different. More or less % keys may be located on the keyboard, or
they may be located on one of the function look up menu keys.
Each function is individually programmable to add or subtract, from an individual item or
from a sale total, amounts (coupons) or percentages. You can also program the percentage
key taxable or non-taxable, so that sales taxes are calculated on the net, or the gross amount
of the item or sale. You can also program preset prices or percentages.
The operation examples in this section show the percentage key in a variety of
configurations. See "Function Key Programming" in the "Program Mode Programming"
chapter to assign a specific function to each percentage key.
Preset Percent Discount on an Item
In this example the%1 function is preset with a rate of 10 %.
You can also operate the percentage functions by entering the percentage of the discount or
surcharge. You can enter a fractional percentage up two 3 digits beyond the decimal (i.e.
99.999%) if necessary.
1. Register the discounted item.
2. Enter the percentage. If you are
entering a fraction of a percent, you must
use the decimal key. For example, for
one third off enter:
When programmed as "amount", "sale", "open" and "negative", a % key will perform a
coupon against a sale (or vendor coupon.) Also, depending upon programming:
• You may be allowed to enter only one coupon in a sale, after the SBTL key is
pressed,
• You may be allowed to enter multiple coupons, but you must press the
SBTL
key
before each coupon entry, or
•
You may be allowed to enter multiple coupons, without first pressing SBTL.
In this example, a coupon may be entered only once, and you must first press SBTL.
1. Register the items you wish to sell.
2. Press the SBTL key:
SBTL
3. Enter the amount of the coupon, and then
press the appropriate % key. For
example:
When programmed as "amount", "item", "open" and "negative", a % key will perform a
coupon against an item (or store coupon.) In this case, you must press the PLU (or enter the
PLU number) of the PLU you wish the coupon to be subtracted from.
1. Register the items you wish to sell.
2. Enter the amount of the coupon, and then
press the appropriate % key. For
example:
020% 1
3. Press the PLU key you wish to subtract
the coupon from (or enter the PLU
number of the PLU you wish to subtract
the coupon from and press PLU.)
DATE 01/15/2003 WED TIME 08:33
PLU1 $10.00
PLU1 C -2.00
TOTAL $8.00
CASH $8.00
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
1
4. The coupon is automatically subtracted.
40 • Operating Instructions ER-380 / ER-380M
Return Merchandise Registrations
If you wish to return or refund an item press
RETURN
, then re-enter any item. You can
return merchandise as part of a sale, or you can return merchandise as a separate transaction
and return cash to the customer.
1. Press RETURN:
RETURN
2. Enter the price of the item you wish to
return, and then press the PLU key where
it was registered originally.
992
2
DATE 01/15/2003 WED TIME 08:33
RETURN *************************
PLU2 T1 -2.99
TAX1 AMT -0.18
TOTAL -3.17
CASH -3.17
CLERK 1 No.000011 00001
This function allows you to correct an item registered previously in a transaction.
1. Register an item. Then register a
second item.
2. To correct the first item, press
VOID:
VOID
3. Enter the price of the first item, and then
press the PLU key where it was
registered originally.
291
2
DATE 01/15/2003 WED TIME 08:33
PLU2 $1.29
PLU1 T1 $2.29
VOID --------------------------PLU2 -1.29
TAX1 AMT $0.14
TOTAL $2.43
CASH $2.43
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
42 • Operating Instructions ER-380 / ER-380M
Cancel
The CANCEL key allows you to stop any transaction. Anything registered within the
transaction before the CANCEL key is pressed is automatically corrected. The CANCEL
key can be inactivated through programming, see "Function Key Programming" in the
"Program Mode Programming" chapter, or the key can be programmed to require manager
control.
You can use the VOID control lock position to correct any complete transaction. To correct
any transaction:
1. Turn the control lock to the VOID
position.
2. Enter the transaction you wish to correct
exactly as it was entered originally in the
REG control lock position. You can
enter discounts, voids, returns, tax
exemptions or any other function.
3. All totals and counters are corrected as if
the original transaction did not take
place.
DATE 01/15/2003 WED TIME 08:33
VOID MODE **********************
PLU1 T1 -2.29
PLU2 -1.00
TAX1 AMT -0.14
TOTAL -3.43
CASH -3.43
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
ER-380 / ER-380M Operating Instructions • 43
No Sale Operations
Open Drawer
The #/NO SALE key will open the cash drawer when you have not already started a
transaction. The no sale function can be disabled or placed under manager control through
programming, see "Function Key Programming" in the "Program Mode Programming"
chapter.
1. Press #/NS:
#/NS
2. The drawer will open and the receipt will
print as in the example on the right.
THANK-YOU
CALL AGAIN
DATE 01/15/2003 WED TIME 08:33
NO SALE -----------------------CLERK 1 No.000011 00001
Non Add Number
You can also use the #/NO SALE key to print any number (up to 9 digits) on the printer
paper. You can enter the number any time during a transaction. For example, if you wish
to record a checking account number, enter the number and press the #/NO SALE key before
totaling the sale with the CHECK key.
1. Register the items you wish to sell.
2. Enter the number you wish to record, for
example enter:
2341
3. Press #/NS:
#/NS
4. Press
CHECK
:
CHECK
DATE 01/15/2003 WED TIME 08:33
PLU1 T1 $2.99
NON-ADD# 1234
TAX1 AMT $0.18
TOTAL $3.17
CHECK $3.17
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
44 • Operating Instructions ER-380 / ER-380M
Received On Account Operations
You can use one of the received on account functions (
RA1-RA3
) to accept cash or checks
into the cash drawer when you are not actually selling merchandise. For example, use
received on account to accept payments for previously sold merchandise, or record loans to
the cash drawer.
with the message "Sub" indicated on the
rear display.
SBTL
The subtotal can be printed if the system
option is set. See "Print Option
Programming" in the "Program Mode
Programming" chapter.
Eat In/Take Out/Drive Thru Sales
Different types of sales, such as "Eat In", "Take Out" and "Drive Thru" can be categorized by
placing separate keys on the keyboard. EAT IN, TAKE OUT, and DRIVE THRU keys
function as subtotal keys. You can force the operator to press one of the keys before
tendering. See "System Option Programming" in the "Program Mode Programming"
chapter. Separate totals will be maintained on the financial report to detail sales counts and
amounts for each key.
ER-380 / ER-380M Operating Instructions • 47
Totaling and Tendering
There are ten tender functions available to categorize sales.
individual keys on the keyboard
Totaling a Cash Sale
1. Register the items you wish to sell.
2. To total a cash sale, press CASH:
CASH
3. The display will indicate the total amount
of the cash sale.
DATE 01/15/2003 WED TIME 08:33
PLU2 $7.96
TOTAL $7.96
CASH $7.96
CLERK 1 No.000011 00001
Totaling a Check Sale
1. Register the items you wish to sell.
2. To total a cash sale, press CHECK:
CHECK
3. The display will indicate the total amount
of the cash sale.
DATE 01/15/2003 WED TIME 08:33
PLU2 $7.96
TOTAL $7.96
CHECK $7.96
CLERK 1 No.000011 00001
Use the charge keys to track charge or credit card sales. See "Function Key Programming"
in the "Program Mode Programming" chapter to change the descriptors for the charge tender
functions. For example, you can use CHARGE 1 to track Visa card sales. The descriptor
"VISA" will display on the function look up menu and print on the printer. You can also set
tendering options for the charge keys, i.e. whether to allow over tendering or to enforce
tendering.
1. Register the items you wish to sell.
2. Press one of the charge key if it is
located on the keyboard:
Tendering a charge sale may or may not be allowed. See "Function Key Programming" in
the "Program Mode Programming" chapter to set tendering options for the charge keys, i.e.
whether to allow over tendering or to enforce tendering.
1. Register the items you wish to sell.
2. Enter the amount of the charge and press
one of the charge keys if it is located on
the keyboard:
Check cashing means exchanging cash for a check. If you wish to cash checks, you must
place a CHKCASH key on the keyboard. See "Function Key Assignment" in the "Program
Mode Programming" chapter.
1. Enter the amount of the check tendered
by the customer. For example, for
$20.00 enter:
0002
2. Press CHKCASH:
CHK
CASH
3. The display will indicate the amount of
the check and the cash change.
DATE 01/15/2003 WED TIME 08:33
CHECK $20.00
CASH -20.00
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
***CHKCASH***
52 • Operating Instructions ER-380 / ER-380M
Split Tender
Split tendering is paying for one transaction by more than one payment method. For
example, a $20.00 sale could be split so $10.00 is paid in cash, and the remaining $10.00 is
paid by a check. If necessary, you can make several different payments.
1. Register the items you wish to sell.
2. Enter the amount of cash tendered by the
customer. For example, enter $10.00 and
press CASH:
CASH0 0 1 0
3. The display will indicate the $10.00 cash
tender and the $10.00 total still due.
4. Enter the amount of check tendered by
the customer. For example, enter
$10.00 and press CHECK:
CHECK0010
5. When the total tendered equals or
exceeds the total due, the receipt will
print and the transaction is complete.
DATE 01/15/2003 WED TIME 08:33
PLU2 $20 00
TOTAL $20.00
CASH $10.00
TOTAL $10.00
CHECK $10.00
CLERK 1 No.000011 00001
THANK-YOU
CALL AGAIN
ER-380 / ER-380M Operating Instructions • 53
Post Tender
Post tendering means computing change after the sale has been totaled and the drawer is
open. This feature is useful when a customer changes the amount of the tender or when a
"quick change artist" confuses a clerk. Normally, this function is not allowed. If you wish
to allow post tendering, you must set the appropriate system option.
1. Register the items you wish to sell.
2. Press CASH:
CASH
3. The display will indicate the total of the
cash sale.
4. Enter the amount of the new tender,
Press CASH:
If you normally accept currency from neighboring nations, you can program to convert the
subtotal of a sale to the equivalent cost in the foreign currency. You can set up four separate
conversion functions for different foreign currencies. To do this, you need to program the
conversion factor. For example, if the US dollar (home currency) is worth 1.3720 Canadian
dollars (foreign currency), the conversion factor is 1.3720. See "Function Key
Programming" in the "Program Mode Programming" chapter to set a conversion factor.
1. Register the items you wish to sell.
2. Press the CONV1 key if it is located on
the keyboard:
CONV1
3. Enter the amount of the foreign currency
tender, Press CASH:
CASH0 0 1 0
4. The display will indicate the amount of
foreign currency tendered and display
$5.17 change due. The change due is computed in home currency!
rogram will display here. See
"Print Option Programming" in
the "Program Mode
Programming" chapter.
THANK-YOU
CALL AGAIN
ER-380 / ER-380M Operating Instructions • 55
Table Management and Clerk Interrupt Operations
Overview
The ER-380 / ER-380M can employ a manual previous balance, hard check, or soft check
system. (You must select hard or soft check posting in memory allocation programming the default selection is soft.)
There are two methods in ER-380 / ER-380M to manage check track. One is table
management system and the other is clerk interrupt system. If you want to use clerk interrupt
system.
First, Program as below.
To Enter Clerk Interrupt System (To Exit Table Management system)
1.Program Clerk Secret Code
2.Set system option #2 to a value of 1. See "System Option Programming"
3.Set system option #26 to a value of 1. See "System Option Programming“.
To Exit Clerk Interrupt System (To Enter Table Management system)
♦ Set system option #26 to a value of 0. See "System Option Programming“.
56 • Operating Instructions ER-380 / ER-380M
Soft Check
Opening a Soft Check
1. Enter the number of the guest check,
press the CHECK # key:
CHECK#312
or, press the CHECK # key to
automatically assign a check:
CHECK#
2. If required, enter the table number and
press the TABLE key:
TABLE3
3. If required, enter the number of guests
and press the
Note: If a table number entry is required for all guest checks, and checks are assigned by
register, the check will be assigned by the register when the table # is entered.
ER-380 / ER-380M Operating Instructions • 57
p
k
Adding to a Soft Check
1. Enter the number of the guest check,
press the
CHECK #
key:
CHECK#312
or, if you entered a table number, enter
the table number and press the TABLE
key:
TABLE3
2. Register the next items you wish to sell.
3. To total the posting, press SERVICE:
SERVICE
Receipt Example:
THANK-YOU
CALL AGAIN
DATE 01/15/2003 WED TIME 08:33
CHECK #
PBAL $17.00
TABLE #3
GARLIC BREAD $2.00
SERVICE $2.00
BFWD
CLERK 1 No.000012 00001
#123
$19.00
Printing a Soft Check
1. Enter the number of the guest check,
press the CHECK # key:
CHECK#312
or, if you entered a table number, enter
the table number and press the TABLE
key:
TABLE3
2. Press
PRINT CHECK
complete check. If programmed to do
so, the PRINT CHECK key will
automatically service the check:
5. Place a slip in an optional slip printer, the
check will print automatically when you
press SERVICE:
SERVICE
60 • Operating Instructions ER-380 / ER-380M
Adding to a Hard Check
1. Enter the number of the guest check,
press the
CHECK #
or, if you entered a table number, enter
the table number and press the TABLE
key:
TABLE3
2. Register the next items you wish to sell.
3. To total the posting, press SERVICE:
SERVICE
key:
CHECK#312
Receipt Example:
THANK-YOU
CALL AGAIN
DATE 01/15/2003 WED TIME 08:33
CHECK #
PBAL $17.00
TABLE #3
GARLIC BREAD $2.00
SERVICE $2.00
BFWD
CLERK 1 No.000012 00001
#123
$19.00
ER-380 / ER-380M Operating Instructions • 61
Paying a Hard Check
1. Enter the number of the guest check,
press the
CHECK #
key:
CHECK#312
or, if you entered a table number, enter
the table number and press the TABLE
key:
TABLE3
2. If necessary, add additional items. If
you wish to add a tip, press
SBTL
, then
enter the tip amount and press the TIP
key:
SBTL
TIP003
3. Pay the balance, as you would normally
tender a transaction, with CASH, CHECK, or one of the CHARGE
functions. If the tender is greater than
the balance due, change is displayed.
CASH0 0 2 5
Sample of Hard Check postings printed on an
optional printer:
Place a product on the scale and access the SCALE function to display the weight on the cash
register. Then make the appropriate entry; the PLU must have "scaleable" status.
1. Place an item on the scale.
2. Press the
SCALE
key.
SCALE
3. Note that the weight is displayed on the
screen. Enter the price per pound on
the numberpad. Do not use the decimal
key. For example, for $3.00, enter:
Place a product on the scale and make the appropriate PLU entry. The PLU must be set
with "auto scale status".
1. Place an item on the scale.
2. Press a PLU key, if the item is a preset
item, or enter the price per pound on the
numberpad. Do not use the decimal
key. For example, for $3.00, enter:
2. Enter the preprogrammed tare number.
Press the TARE key.
1TARE
3. Press the SCALE key.
SCALE
4. Note that the weight, less the tare weight,
is displayed on the screen. Enter the
price per pound on the numberpad. Do
not use the decimal key. For example,
for $3.00, enter:
Operators can make manual weight entries if the item has been programmed to accept them.
You must use the decimal key to enter fractional manual weights.
1. Place an item on the scale.
2. Enter the weight using the decimal key
for fractional weights. Press the
SCALE key:
1 . 5 SCALE
3. Enter the price per pound on the
numberpad. Do not use the decimal
key. For example, for $3.00, enter:
All Management Functions take place with the control lock in the X position. In this way
only those with the correct key will have access to these functions. Some register operations
may be programmed to require the control lock in the X position in order to operate. All
reports require a key that will access the X or Z position.
ER-380 / ER-380M X Mode • 67
X Reports
System reports are divided into two basic categories:
Most reports are available in both categories. Some reports, such as the Cash-in-Drawer
report and the From-To PLU report are available only as X reports.
Some reports also provide identical but separate period to date reports. These reports
maintain a separate set of totals which may be allowed to accumulate over a period of days,
weeks, months, or even years. X2 reports read period to date totals without resetting, and
Z2 reports read period to date totals and reset them to zero. Period to date totals are updated
each time a Z1 report is completed.
A complete list of available reports is presented in a chart on the following page.
An example is given for each of these reports in the pages that follow. Those reports that
may be optionally abbreviated through register programming are represented twice. They
are first shown with the option off, giving all totals, and again with the option turned on,
showing the abbreviated version of the same report.
•
X reports, which read totals without resetting
• Z reports, which read totals and reset them to zero
Registers programmed with pop-up clerks must be signed on in the REG control lock
position prior to taking reports.
Running a Report - General Instructions
1. Refer to the “Report Table“.
2. Select a report type and the report mode.
3. Turn the control lock to the position indicated.
4. Enter the key sequence for the report you have selected.
68 • X Mode ER-380 / ER-380M
Report Type
Financial
Time
All PLU
All Clerk
Group
All STOCK
Daily Sales
Individual Clerk
Report
Open Table
REPORT TABLE
From/To PLU
From/To STOCK
DRAWER TOTAL
PRINT ALL EJ
PRINT EJ CASH
PRINT EJ CHECK
PRINT EJ MISC/T
Report
Number
1
2
3
4
5
6
8
9
11
13
14
111
300
301
302
303
Report Table
Report
Mode
X X
Z Z
X2 X
Z2 Z
X X
Z Z
X2 X
Z2 Z
X X
Z Z
X2 X
Z2 Z
X X
Z Z
X2 X
Z2 Z
X X
Z Z
X2 X
Z2 Z
X X
Z Z
X2 X
Z2 Z
X X
X2 X
X X
Z Z
X
X2
X X
X X
X X
X X
X X
X X
Control Lock
Position
X
X
Key Sequence
1 – SBTL
1 – SBTL
201 – SBTL
201 – SBTL
2 – SBTL
2 – SBTL
202 – SBTL
202 – SBTL
3 – SBTL
3 – SBTL
203 – SBTL
203 – SBTL
4 – SBTL
4 – SBTL
204 – SBTL
204 – SBTL
5 – SBTL
5 – SBTL
205 – SBTL
205 – SBTL
6 – SBTL
6 – SBTL
208 – SBTL
208 – SBTL
9 – SBTL - # - CLERK - # - CLERK
209 – SBTL - # - CLERK - # - CLERK
11 – SBTL
11 – SBTL
13-SBTL XXXX – PLU – XXXX – PLU
213-SBTL XXXX – PLU – XXXX – PLU
14-SBTL XXXX –PLU – XXXX – PLU
111-SBTL
300 -SBTL
301 -SBTL
302 -SBTL
303 -SBTL
ER-380 / ER-380M X Mode • 69
PRINT EJ %
PRINT EJ RA/PO
PRINT EJ
RETURN
PRINT EJ
EC/VOID
PRINT EJ
NO SALE
PRINT EJ
CANCEL
PRINT EJ BY
CLERK
EJ RESET
304 X X
305 X X
306 X X
307 X X
308 X X
309 X X
401 – 15 X X/Z
399 Z Z
304 -SBTL
305 -SBTL
306 -SBTL
307 -SBTL
308 -SBTL
309 –SBTL
401-415(depends on Max Clerk)-SBTL
399- SBTL
70 • X Mode ER-380 / ER-380M
Cash Declaration
If compulsory cash declaration is required, you must declare the count of the cash drawer
prior to taking X or Z financial and clerk reports.
You can enter the cash drawer total in one step, or to facilitate the counting of the cash
drawer, you can enter each type of bill/coin and checks separately and let the register act as
an adding machine. You can also use the X/TIME key to multiply the denomination of
currency times your count.
Either way you choose to enter cash, the register will compare your declaration with the
expected cash and check in drawer totals and print the over or short amounts on the report.
For example:
1. Turn the control lock to the X or Z
position (depending upon the type
of report you are taking.)
2. Press the
3. Enter the total of cash.
SBTL
DATE 01/15/2003 WED TIME 08:33
*** CASH DECLARATION ***
C A S H $98.76
key.
0 SBTL9
C H E C K $20.00
INPUT AMT $118.76
DRAWER TTL $118.76
DIFFERENCE $0.00
CLERK 1 No.000001 00000
876CASH9
4. Enter the total of checks.
000CHECK2
5. Press the CASH key to total the
declaration.
CASH
ER-380 / ER-380M X Mode • 71
Service Mode Programming
Overview
The following procedures are done from the Service Mode menu:
• Clear all totals
•
Clear grand total
•
Clear PLU file
•
EPROM Information
• Memory Allocation
• Assignment of functions to keyboard locations
• RS232C Port 1 Options
•
ER-380M Second RS-232C Port Programming
72 • Service Mode Programming ER-380 / ER-380M
Memory Allocation Scan
1.Turn the control lock to the S position to scan the allocated memory.
2. Enter 60, press the SBTL key.
0 SBTL6
3.Press CASH key
CASH
Pc Online Mode
In ER-380 / ER-380M, there are no special commands to enter PC Online Mode.
When you want to enter PC Online mode, all you have to do is to set 232 Communication Option in Programming.
When PC sends commands to ECR, The ECR will be automatically Online Mode if connected.
ER-380 / ER-380M Service Mode Programming • 73
Memory Allocation
1. Turn the control lock to the S position.
2. To Allocate Memory, enter 60, and then press the SBTL key.
3. Refer to the chart below. Enter the index number and press the X/TIME key.
XX/TIM E
X MEMORY ITEM
1
2
3
4
5
6
7
8
9
4. Enter the Number to allocate for the Memory Item and Press CASH key.
0 SBTL6
PLU
CLERK
GROUP
CHECK#
SOFT CHECK LINE
CHECK TYPE : Hard (1), Soft (0)
PRICE LEVEL
MIX AND MATCH
ELECTRONIC JOURNAL
See the example data table below
NCASH
MEMORY ITEM N
PLU
CLERK
GROUP
CHECK #
SOFT CHECK LINE
CHECK TYPE
PRICE LEVEL
MIX AND MATCH
ELECTRONIC JOURNAL
5. If you want to finish memory allocation, Enter CASH key with no numeric key
input. If you want to allocate Another memory area, Repeat 3,4 STEP.
CASH
74 • Service Mode Programming ER-380 / ER-380M
Clear Total
1.Turn the control lock to the S position.
2.To Reset Total, enter 20, and then press the SBTL key.
Clear Grand Total
1.Turn the control lock to the S position.
2. To Reset Grand Total, enter 30, and then press the SBTL key.
Clear PLU File
0 SBTL2
0 SBTL3
1.Turn the control lock to the S position.
2.To Reset PLU file, enter 40, and then press the SBTL key.
EPROM Information
1.Turn the control lock to the S position.
2.To Scan EPROM Information, enter 50, and then press the SBTL key.
ER-380 / ER-380M Service Mode Programming • 75
0 SBTL4
0 SBTL5
Function Key Assignment Programming
Function keys may be relocated, inactivated or changed with this program. For example, you
may wish to place functions, such as PREVIOUS BALANCE and SERVICE that are not
placed on the default keyboard. Or perhaps, you may wish to remove a function, such as
CANCEL, for security reasons.
Please note the following limitations:
•
If you assign a duplicate of a function code, the duplicate will function exactly as
the original - you will not get separate totals and counters on reports for the
duplicated key.
• You can reassign keys only in locations that are programmable. See
"Keyboards“, where the key locations that may be programmed are identified.
To Assign a Function Key to a Location:
1. Turn the control lock to the S position.
2. Enter 70, and then press the SBTL key.
0 7 SBTL
3. Refer to Function Key Codes to find the code for the key you wish to assign,
press the location you wish to program. Repeat this step to assign another key.
Key Code
Key
Location
4. Press CASH key to finalize key assignment program.
CASH
76 • Service Mode Programming ER-380 / ER-380M
Function Key Codes
ode Function Code Function Code Function Code Function
You must define the device that is attached to the RS-232C communications port, and the
options for the device.
1. Turn the control lock to the S position.
2. Enter 8 0 and press the SBTL key.
3. Refer to the chart RS-232C option chart that follows and enter the number of the
address you wish to program and press the X/TIME key.
4. Enter the value that represents your selection and press the CASH key.
5. Repeat from step 2 for any additional options you wish to program.
6. Press CASH to exit the program
Repeat for another
Index
N1 OPTION N2 VALUE
1
2
3
4
5
Baud Rate
Parity
Data Bits
Stop Bits
Device Function
N1 SBTL 0 8
XTIME
CASH N2
CASH
0 9600 BPS
1 1200 BPS
2 2400 BPS
3 4800 BPS
4 19200 BPS
0 NONE
1 ODD
2 EVEN
0 8 BITS
1 7 BITS
0 1 BIT
1 2 BIT
0 NONE
1 PC
2 SCALE
4 RECEIPT PRINTER
6 SCANNER
7 COIN
78 • Service Mode Programming ER-380 / ER-380M
N1 OPTION N2 VALUE
8 EFT
9 POLE
6
7
8
9
10
Initial Feeding Line KP 0 - 20
End Feeding Line KP 0 - 20
Initial Feeding Line Slip 0 - 20
Print Line On Guest Check 0 - 50
Scale Type
0 NCI
1 CAS
0 NONE
1 SAMSUNG SRP-100
11
Printer Type
2 SRP-250
3 SRP-300
4 SRP-350
5 CITIZEN3550
6 CITIZEN810
7 CITIZEN230
8 EPSON TMT88-2
9 EPSON U200
10 EPSON U295
11 EPSON U300
12 EPSON U325
13 EPSON U375
14 STAR SP-200
15 STAR SP-298
16 STAR SP-300
17 STAR TSP-200
12
Pole Display
0 EPSON
1 ICD
13
EFT TYPE
0 EFT GLED
1 EFT INGE
2 EFT ZVT700
14
15
EFT CONFIG BYTE 0 - 127
EFT CURRENCY
0 NONE
1 DM
2 EURO
16
EFT PASSWORD
0- 99999999
ER-380 / ER-380M Service Mode Programming • 79
ER-380M Second RS-232C Port Programming
The ER-380M includes a standard second RS-232C port. The second port is set in the same
manner as the first, using program 81:
1. Turn the control lock to the S position.
2. Enter 8 1 and press the SBTL key.
3. Refer to the chart RS-232C option chart above and enter the number of the
address you wish to program and press the X/TIME key.
4. Enter the value that represents your selection and press the CASH key.
5. Repeat from step 2 for any additional options you wish to program.
6. Press CASH to exit the program.
Repeat for another
Index
N1 SBTL 1 8
XTIME
CASH N2
CASH
80 • Service Mode Programming ER-380 / ER-380M
Program Mode Programming
Default Programming
•
All keyboard PLUs are nontaxable and open, without entry limits by default
status programming of "00000000".
• All system options are set to 0 in default programming, unless otherwise noted.
Change only the options that will deviate from default programming. There is no
need to re-enter an option status of 0, since 0 is its original setting.
•
All programming (unless otherwise noted) is done with the control lock in the P
position. Each section details a specific area of register programming.
Descriptor Programming Methods
Descriptors are programmable for PLUs, function keys, groups, clerks and the logo/messages.
There is a method available to program descriptors, the program Descriptor Code Method.
The ER-380 / ER-380M has the capability to support four separate taxes.
Taxes can be calculated as either a straight percentage rate of between .001% and 99.999%, or a 60 break point tax table.
Each tax may be either an add-on tax (added to the cost of a taxable item), or a value added tax (VAT) that is included in
the price of the item.
Tax rate 4 may be set to function as the Canadian Goods & Services Tax (GST). Definitions for tax rates 1, 2, 3 & 4 are
made as part of tax programming.
• If you are entering a tax rate (add-on or VAT), see "Straight Percentage Tax Rate
Programming" to enter the percentage rate.
• If you are entering a Canadian Goods and Services Tax (GST), use tax rate 4 for
the GST tax, and use tax rates 1, 2 and/or 3 for any other provincial tax or taxes.
See "Straight Percentage Tax Rate Programming" to enter the GST status and
percentage rate.
Important Note: After you have entered your tax program(s), test for accuracy by entering
several transactions of different dollar amounts. Carefully check to make sure the tax charged
by the cash register matches the tax on the printed tax chart for your area. As a merchant, you
are responsible for accurate tax collection. If the cash register is not calculating tax
accurately, contact your dealer for assistance.
Descriptor
- Refer to “Program 80 – Function Key Descriptor”
Straight Percentage Tax Rate Programming
When tax requirements may be met using a straight percentage rate, use the following method to program a tax as a
straight percentage.
Programming Straight Percentage Tax Rates and Status
1. Turn the control lock to the P position.
2. If the tax is a percentage rate, with a decimal. (0.000-99.999). It is not
necessary to enter preceding zeros. For example, for 6%, enter 06.000 or
6.000.
3. For the type of tax:
If the tax is a percentage added to the sale (normal add on tax),
enter:
If the tax is a percentage value added tax (VAT; calculated as part
of the sale), enter:
0
2
ER-380 / ER-380M Program Mode Programming • 83
(
)
GST
4. Enter 0 here for all taxes, unless if you are programming tax 4 as a Canadian
GST. If tax 4 is a Canadian GST, enter the sum of the options below:
OPTION VALUE = SUM
GST (tax 4) is taxable by rate 1? Yes = 1
No = 0
GST (tax 4) is taxable by rate 2? Yes = 2
No = 0
GST (tax 4) is taxable by rate 3? Yes = 4
No = 0
5. Press the Tax Shift key for the tax you are programming.
6. Press the CASH key to end programming.
Tax Rate Programming Flowchart
.
Tax Rate
You must enter decimal
Tax
type
tax
Info
TAX
1/2/3/4
CASH
84 • Program Mode Programming ER-380 / ER-380M
PLU Programming
All PLUs, whether they are registered by pressing a PLU key on the keyboard, or by entering the PLU number
and pressing the PLU key, have the same programming options. These options are set through separate
programs:
• Program 100 – PLU Status Programming determines whether the PLU is open,
preset or inactive. Also selected here are tax, food stamp, scale, negative, single
item, hash, gallonage, compulsory number entry, compulsory validation,
compulsory condiment and print options.
•
Program 110 – PLU Auto Tare Programming.
•
Program 150 – PLU Group Assignment allows you to select up to two groups
where each PLUs sales will accumulate.
• Program 200 - PLU Price/HALO Programming determines the PLU price if the
PLU is preset, or the high amount lock out (HALO) if the PLU is open.
•
Program 250 - PLU Stock Amount Programming allows you to add stock to the
PLU sales counters for PLUs you have designated as stock keeping PLUs.
• Program 300 - PLU Description Programming allows you to set a unique, up to
18-character descriptor for each PLU.
• Program 350 - PLU Link Programming allow you to link a PLU to another
PLU, so that registration of the first PLU will automatically trigger registration
of the linked PLU.
•
Program 400 - PLU Delete Programming allows you to delete the PLU.
• Program 450 - PLU Mix & Match Programming.
ER-380 / ER-380M Program Mode Programming • 85
Program 100 - PLU Status Programming
1. Turn the control lock to the P position.
2. To begin the program, enter 1 0 0, press the SBTL key.
0SBTL01
3. Select the PLU or PLUs you wish to program in one of the following ways:
• Press a PLU key on the keyboard, or
PLU
• Press the first PLU keys that are to receive the same status and Press the
last PLU keys, or
PLU PLU
• Enter up to 15 digit number of the PLU and press the PLU key, or
Enter the PLU#,
up to 15 digits
•
Enter the number of the first PLU in a range of PLUs that are to receive the
PLU
same setting; press the PLU key. Enter the last number in the range; press
the PLU key.
Enter the PLU#,
up to 15 digits
PLU
Enter the PLU#,
up to 15 digits
PLU
4. Refer to the "PLU Status Chart" to determine the values for N1 through N9.
(If an address offers more than one option, add the values for each option and
enter the sum. For example, if you wish the PLU to be taxable by rates 1 and
3, add the values for your choices, 1 + 4, and enter the sum "5" for address N5.)
Enter the values you have selected, press the X/TIME key. (You do not need
to enter preceding zeros. For example, if you are only selecting a value for
N9, i.e. auto tare by number 1, just enter 1.)
N3 N2 N1 N4N5X/TIME N6N7N8
N9
5. To program additional PLUs, repeat from step 3, or press the CASH key to
finalize the program.
CASH
86 • Program Mode Programming ER-380 / ER-380M
PLU Status Chart
Address Pro g ra m O p ti o n
N1
N2
N3
N4
N5
N6
N7
PLU is preset?
PLU is override preset ?
PLU is taxable by rate 1?
PLU is taxable by rate 2?
PLU is taxable by rate 3?
PLU is taxable by rate 4?
PLU is food stamp eligible?
PLU is negative item?
PLU is hash?
PLU is single item?
Compulsory non-add number?
PLU is gallonage?
PLU is inventory?
PLU is inactive?
PLU is scalable?
P.LU is auto-scale entry?
PLU is a condiment?
Compulsory condiment entry?
Print PLU on receipt?
NOT USED
Value
Yes = 0
No = 1
Yes = 0
No = 2
Yes = 4
No = 0
Yes = 1
No = 0
Yes = 2
No = 0
Yes = 4
No = 0
Yes = 1
No = 0
Yes = 2
No = 0
Yes = 4
No = 0
Yes = 1
No = 0
Yes = 2
No = 0
Yes = 4
No = 0
Yes = 1
No = 0
Yes = 2
No = 0
Yes = 4
No = 0
Yes = 1
No = 0
Yes = 2
No = 0
Yes = 4
No = 0
Yes = 0
No = 1
= Sum
Print PLU on check?
N8
ER-380 / ER-380M Program Mode Programming • 87
Print item’s price on receipt?
Print item’s price on check?
PLU is disabled PROMO function?
Yes = 0
No = 4
Yes = 0
No = 1
Yes = 0
No = 2
Yes = 4
No = 0
Address Pr o gr a m O p ti o n
N9
PLU counter is not reset when a PLU Z report is
done?
PLU is preset override in MGR control?
Value
Yes = 1
= Sum
No = 0
Yes = 2
No = 0
88 • Program Mode Programming ER-380 / ER-380M
Program 110 - PLU Auto Tare Programming
1. Turn the control lock to the P position.
2. To begin the program, enter 1 1 0, press the SBTL key
3. Select the PLU or PLUs you wish to program in one of the following ways:
Press on the keyboard, or
Press the first PLU keys that are to receive the same status and Press the last PLU
Enter up to 15 digit number of the PLU and press the
Enter the number of the first PLU in a range of PLUs that are to receive the same setting,
and press the PLU key. Enter the last number in the range; press the PLU key.
PLU
keys, or
PLU PLU
Enter the PLU#,
up to 15 digits
0 SBTL1 1
key, or
PLU
PLU
4. Enter a value (1-5) to indicate the number of the preprogrammed tare weight you want to
automatically subtract when the PLU is used for scale entry (using an optional scale). Enter 0 to
disable automatic tare subtraction.
5. Program additional PLUs, repeat from step 3, or press the CASH key to finalize the program
Enter the PLU#,
up to 15 digits
X/TIME N
CASH
PLU
Enter the PLU#,
up to 15 digits
PLU
ER-380 / ER-380M Program Mode Programming • 89
p
p
Program 150 - PLU Group Assignment
Each PLU may report to any three of 20 groups. Group totals appear on reports, so that you can
track sales of different types of items. A group can also be used to designate items that are to print
on an optional kitchen printer.
Note: The PLU will report to group "0", if not programmed to report to groups 1-20.
1. Turn the control lock to the P position.
2. To begin the program, enter 1 5 0, press the
0 SBTL5 1
SBTL
key.
3. Select the PLU or PLUs you wish to program in one of the following ways:
•
Press a PLU key on the keyboard, or
PLU
•
Press the first PLU keys that are to receive the same status and Press the
last PLU keys, or
PLU PLU
•
Enter up to 15 digit number of the PLU and press the PLU key, or
Enter the PLU#,
up to 15 digits
PLU
• Enter the number of the first PLU in a range of PLUs that are to receive the
same setting; press the PLU key. Enter the last number in the range; press
the PLU key.
Enter the PLU#,
up to 15 digits
PLU
Enter the PLU#,
up to 15 digits
PLU
4. Enter up to three 2-digit numbers representing the groups where you wish to
add the PLUs sales, i.e. enter 1 0 for group 10 or enter 0 4 for group four.
Press the X/TIME key.
X/TIME
3rdGrou
st
1
Group
nd
2
Grou
5. To program additional PLUs, repeat from step 3, or press the CASH key to
finalize the program.
CASH
90 • Program Mode Programming ER-380 / ER-380M
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