Sam4s GIANT-150, GIANT-100, ELLIX37, ELLIX42, ELLIX35 User Manual

SAM4S Printer Series

Windows Driver & Installer

User Guide v7.1

All specifications are subject to change without notice

Contents

Programming
Part 1

CHAPTER 1. Getting Started ······························4

1.1. Overview ·········································5

1.2. Operation Environment ····························6

1.3. Requirements ·····································6

1.4. Preparations ······································6

CHAPTER 2. Installation of SAM4S printer ················· 9

2.1. Verify interface type of SAM4S printer ············10

2.2. Installing a Serial printer ··························12

2.3. Installing a Parallel printer ························14

2.4. Installing an USB printer ··························16

2.5. Installing an USB to Serial printer (Win 7) ·········19

2.6. Installing an USB to Serial printer (Win 10) ········21

2.7. Installing an Ethernet printer ·····················23

2.8. Checking installed printer ························25

CHAPTER 3. Uninstallation of SAM4S printer ·············27

3.1. Uninstalling printer(s) ····························28

3.2. Remain information ······························30

CHAPTER 4. Specifications of SAM4S printer ·············31

4.1. Printer fonts ·····································32

4.2. Printer resolutions & Paper sizes ·················35

CHAPTER 5. Properties of SAM4S Printer ················36

5.1. Layout ···········································37

5.2. Feed and Cut ····································38

5.3. Dithering ·········································40

5.4. Custom Paper Size ·······························41

5.5. Device Control ···································42

5.6. Barcode ··········································43

5.7. Advanced Settings ·······························44

Contents

Programming
Part 2

CHAPTER 6. Troubleshooting ····························50

6.1. Installation troubleshooting ·······················51

6.2. Uninstallation troubleshooting ····················56

6.3. Printing troubleshooting ··························58

CHAPTER 1.
Getting Started

1.1. Overview

1.2. Operating Environment

1.3. Requirements

1.4. Preparations

CHAPTER

CHAPTER 1

1

Getting Started

1.1. Overview

This document contains how to install/uninstall a SAM4S printer with an
interface and contains how to configure a SAM4S printer.

See below on installing SAM4S printer:

1. Verify interface of SAM4S printer (p.10)

2. Install proper SAM4S printer driver

1) In case of a serial printer. (p.12)

2) In case of a parallel printer. (p.14)

3) In case of an USB printer. (p.16)

4) In case of an USB to Serial printer (Windows 7). (p.19)

5) In case of an USB to Serial printer (Windows 10). (p.21)

6) In case of an Ethernet printer. (p.23)

3. Make sure installed printer is properly works (p.25)

4. Refer to uninstall a printer (p.27)

The SAM4S printer driver installer (V3.0.0 or above) supports following models:

1. ELLIX30/30III/40 (32bit / 64bit)

2. ELLIX35/35III/45 (32bit / 64bit)

3. ELLIX32/42/37 (32bit / 64bit)

4. GIANT-100 (32bit / 64bit)

5. GIANT-150 (32bit / 64bit)

6. GIANT PRO (32bit / 64bit)

The SAM4S printer driver installer supports English and Korean.

>>

Refer to 1.2. Operating Environment

5

1.2. Operation Environment

CHAPTER 1

x86 (32bit)

x64 (64bit)

POSReady7, Windows Embedded 8/8.1 Pro Industry
Windows 10 IoT Enterprise, Windows 7, Windows 8/8.1, Windows 10

POSReady7, Windows Embedded 8/8.1 Pro Industry
Windows 10 IoT Enterprise, Windows 7, Windows 8/8.1, Windows 10

1.3. Requirements

Warning : This requirement should be satisfied for using an SAM4S printer.

· To install/uninstall a printer, ‘.net Framework 3.5’ or above should have installed.

· To install an SAM4S printer properly, please make sure any related hardware works
fine and interface of printer is well connected.

1.4. Preparations

Warning : Restart PC before printer driver installation.

Preparations for using the SAM4S windows driver installer:

1. Double click the provided EXE file.

In Windows 7 or above OS, 'User Account Control (UAC)' alerts
window appear. Confirm that the verified publisher is 'Shin Heung
Precision Co, .Ltd'. If not, or if it is 'unknown', stop installation
immediately and download new one from SAM4S homepage.

6

1.4. Preparations

2. SAM4S Windows Driver folder will be automatically installed in the following path.

- 32bit OS : 'Program Files\SAM4S PrinterDriver' folder

- 64bit OS : 'Program Files (x86)\SAM4S PrinterDriver' folder

3. This EXE file is the ‘WinRAR
32bit executable-extracting’ file
so compatibility message can be
displayed on a 64bit OS.

CHAPTER 1

If following message is shown,
click ‘This program installed
correctly’ to progress. This
will not affect any program or
system.

4. The SAM4S windows driver installer will be started automatically after
extracting files.

7

1.4. Preparations

5. You can execute the SAM4S
printer driver installer through
shortcut that is on the ‘Program
Menu’. Please refer ‘Chapter 2.
Installation of SAM4S printer'
for detail.

CHAPTER 1

8

CHAPTER 2.
Installation of SAM4S
printer

2.1. Verify interface type of SAM4S printer

2.2. Installing a Serial printer

2.3. Installing a Parallel printer

2.4. Installing an USB printer

2.5. Installing an USB to serial printer (Windows 7)

2.6. Installing an USB to serial printer (Windows 10)

2.7. Installing an Ethernet printer

2.8. Checking installed printer

CHAPTER

Installation of

2

2.1. Verify interface type of SAM4S printer

Check the interface of printer from the ‘Self-Test’. The self-test checks the
following:

1. Make sure paper roll has been installed properly.

2. ② Turn on the power while ① holding down the FEED button.
The self-test begins.

SAM4S printer

CHAPTER 2

pic1)

ELLIX30/30III/35/35III Series, ELLIX40/45 Series

GIANT-100 / GIANT-150 / GIANT PRO

pic2)

10

2.1. Verify interface type of SAM4S printer

3. The self-test prints the current printer status, which provides the
control firmware version and the printer setting.

4. The printer will be paused temporarily after printing the current printer
status. (The 'No Paper' LED or the LCD light blinks) The GIANT Series
printer will automatically execute 'Step 5' after 2 seconds.

5. Press the FEED button to continue printing. The printer prints a pattern
using the built-in character set.

6. The self-test automatically ends and cuts the paper after printing the
following.

** Completed **

7. The printer is ready to receive data as soon as it completes the self-test.

8. You can find interface type of SAM4S printer from the self-test as follow.

Interface list

· USB-I INTERFACE for
‘SERIAL / V-COM CONNECTION’

· USB-II INTERFACE for
‘USB CONNECTION’

· PARALLEL INTERFACE for
‘PARALLEL CONNECTION’

· Ethernet-II INTERFACE for
‘ETHERNET CONNECTION’

· WIRELESS LAN (WLAN) INTERFACE for
‘ETHERNET CONNECTION’

· SERIAL (RS-232C) INTERFACE - 25 pin
for ‘SERIAL / VCOM CONNECTION’

· SERIAL/WIRELESS INTERFACE - 9 pin
for ‘SERIAL / VCOM CONNECTION’

CHAPTER 2

11

2.2. Installing a Serial printer

1. Selecting a printer that will
be installed.

2. Selecting the ‘SERIAL /
VCOM CONNECTION’.

CHAPTER 2

3. Selecting a port.

· If you don’t have a serial port
on your system, you can’t
progress further.

· For solution of this issue, please
refer p.51.

12

2.2. Installing a Serial printer

4. Configuring the selected port.

5. Confirming installation.

CHAPTER 2

6. Installation completed.

13

2.3. Installing a Parallel printer

1. Selecting a printer that will
be installed.

2. Selecting the ‘PARALLEL
CONNECTION’.

CHAPTER 2

3. Selecting a port.

· If you don’t have a parallel
port on your system, you can’t
progress further.

· For solution of this issue, please
refer p.54.

14

2.3. Installing a Parallel printer

4. Confirming installation.

5. Installation completed.

CHAPTER 2

15

2.4. Installing an USB printer

Warning: Before finishing installation of USB printer, printer should not be

connected with PC

1. Selecting the printer for install.

2. Selecting the ‘USB
CONNECTION’.

CHAPTER 2

3. Confirming installation.

16

2.4. Installing an USB printer

4. Confirming security check.

· In case of Windows 7 / 8 / 8.1 / 10

>>

Once you check the ‘Always
trust software …’ and click the
install, the Windows Security
message will not display any
more.

5. Installation completed.

CHAPTER 2

17

2.4. Installing an USB printer

6. Connecting printer so that the printer is installing.

· In case of Windows 7

>>

Notification of connection.
OS will setup the printer
automatically.

>>

Installation completed.

· In case of Windows 8 / 8.1 / 10

>>

Notification of connection.
OS will setup the printer
automatically.

>>

Automatically detect the
printer, installation is complete
in a few moments.

CHAPTER 2

18