Ricoh SP 277NwX User Guide

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User’s Guide

Guide to the Machine

Paper Speciﬁcations and Adding Paper

Printing Documents

Conﬁguring the Machine Using Utilities

Maintaining the Machine

Troubleshooting

Conﬁguring Network Settings Using OS X

Appendix

For safe and correct use, be sure to read Safety Information before using the machine.

How to Find Information about Operations and Troubleshooting................................................................. 5

Operating Manual (Printed)..........................................................................................................................5

Operating Manual (Digital Format)..............................................................................................................5

Help.................................................................................................................................................................6

How to Read This Manual................................................................................................................................. 8

Introduction.....................................................................................................................................................8

Symbols Used in This Manual....................................................................................................................... 8

Model-Specific Information...........................................................................................................................8

Disclaimer........................................................................................................................................................9

Notes...............................................................................................................................................................9

Note to Administrator.................................................................................................................................. 10

About IP Address......................................................................................................................................... 10

Differences in Performance/Functions between Different Models.......................................................... 10

1. Guide to the Machine

Guide to Components......................................................................................................................................11

Exterior..........................................................................................................................................................11

Interior...........................................................................................................................................................12

Control Panel................................................................................................................................................12

About Operation Tools....................................................................................................................................15

2. Paper Specifications and Adding Paper

Workflow for Loading Paper and Configuring Paper Sizes and Types...................................................... 17

Loading Paper.................................................................................................................................................. 18

Loading Paper into Tray 1...........................................................................................................................18

Loading Paper into the Bypass Tray...........................................................................................................23

Specifying Paper Type and Paper Size Using Smart Organizing Monitor.................................................25

Specifying a Custom Paper Size................................................................................................................ 25

Specifying Paper Type and Paper Size Using Web Image Monitor...........................................................27

Specifying a Custom Paper Size................................................................................................................ 27

Specifying Paper Type and Paper Size Using the Printer Driver..................................................................28

When Using Windows................................................................................................................................ 28

When Using OS X........................................................................................................................................29

Supported Paper.............................................................................................................................................. 30

Specifications of Paper Types.....................................................................................................................30

Non-Recommended Paper Types.............................................................................................................. 33

Paper Storage.............................................................................................................................................. 34

Print Area......................................................................................................................................................34

3. Printing Documents

What You Can Do with the Printer Function...................................................................................................37

Displaying the Printing Preferences Dialog Box.............................................................................................38

Displaying the Printing Preferences Dialog Box from the [Start] Menu...................................................38

Displaying the Printing Preferences Dialog Box in an Application.......................................................... 38

Basic Operation of Printing............................................................................................................................. 40

Canceling a Print Job...................................................................................................................................40

4. Configuring the Machine Using Utilities

Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor.........................43

Using Web Image Monitor............................................................................................................................. 44

Displaying Top Page................................................................................................................................... 44

Changing the Interface Language..............................................................................................................45

Installing the Help Source File.................................................................................................................... 46

Displaying Help........................................................................................................................................... 46

Menu.............................................................................................................................................................46

Home............................................................................................................................................................ 47

System Settings.............................................................................................................................................47

Network Settings..........................................................................................................................................48

IPsec Settings................................................................................................................................................51

Print List/Report............................................................................................................................................54

Administrator Tools...................................................................................................................................... 54

Using Smart Organizing Monitor................................................................................................................... 57

Displaying the Smart Organizing Monitor Dialog....................................................................................57

Checking the Status Information................................................................................................................. 58

Configuring the Machine Settings.............................................................................................................. 59

5. Maintaining the Machine

Replacing the Print Cartridge.......................................................................................................................... 61

Cautions When Cleaning................................................................................................................................ 63

Cleaning the Inside of the Machine................................................................................................................64

Moving and Transporting the Machine..........................................................................................................65

Disposal........................................................................................................................................................ 66

Where to Inquire..........................................................................................................................................66

6. Troubleshooting

Error and Status Indicate on the Control Panel..............................................................................................67

Error and Status Messages Appear on Smart Organizing Monitor............................................................ 69

Clearing Misfeeds............................................................................................................................................71

Removing Jammed Paper from Tray 1....................................................................................................... 71

Removing Jammed Paper from the Bypass Tray....................................................................................... 73

Opening the Rear Cover to Remove Jammed Paper................................................................................74

When You Cannot Print Test Page..................................................................................................................76

Paper Feed Problems....................................................................................................................................... 77

Print Quality Problems......................................................................................................................................79

Checking the Condition of the Machine.................................................................................................... 79

Checking the Printer Driver Settings............................................................................................................79

Printer Problems................................................................................................................................................81

Print Positions Do Not Match Display Positions.........................................................................................82

Common Problems...........................................................................................................................................83

7. Configuring Network Settings Using OS X

Connecting the Machine to a Wired Network..............................................................................................85

Using a USB Cable......................................................................................................................................85

Using an Ethernet Cable..............................................................................................................................86

Connecting the Machine to a Wireless Network.......................................................................................... 88

Installing the Printer Driver...........................................................................................................................88

Installing Smart Organizing Monitor..........................................................................................................88

Using the WPS Button..................................................................................................................................89

Using a PIN Code........................................................................................................................................90

Manual Setup...............................................................................................................................................91

8. Appendix

Transmission Using IPsec................................................................................................................................. 93

Encryption and Authentication by IPsec.....................................................................................................93

Security Association.....................................................................................................................................94

Encryption Key Exchange Settings Configuration Flow............................................................................95

Specifying Encryption Key Exchange Settings.......................................................................................... 95

Specifying IPsec Settings on the Computer................................................................................................96

Notes About the Toner.....................................................................................................................................99

Specifications of the Machine...................................................................................................................... 100

General Function Specifications.............................................................................................................. 100

Printer Function Specifications..................................................................................................................102

Consumables..................................................................................................................................................103

Print Cartridge............................................................................................................................................103

Information for This Machine........................................................................................................................104

User Information on Electrical & Electronic Equipment (mainly Europe and Asia)..........104

Note for the Battery and/or Accumulator Symbol (For EU countries only)......................................... 105

Environmental Advice for Users (mainly Europe)............................................................... 105

Notice To Wireless LAN Interface Users (mainly Europe).................................................106

Notes to users in the state of California (Notes to Users in USA)..........................................................107

Notes to users in the United States of America.......................................................................................107

Notes to Canadian Users of Wireless Devices.......................................................................................108

ENERGY STAR Program........................................................................................................................... 109

Saving Energy............................................................................................................................................109

Copyright Information about Installed Applications...................................................................................111

Apache License..........................................................................................................................................111

dnsmasq..................................................................................................................................................... 113

GPL Version 2............................................................................................................................................ 114

iperf.............................................................................................................................................................122

libHaru........................................................................................................................................................124

Libsasl......................................................................................................................................................... 124

mDNSResponser....................................................................................................................................... 126

OpenCV.....................................................................................................................................................127

Open SSL................................................................................................................................................... 128

WPA Supplicant........................................................................................................................................ 131

Trademarks.....................................................................................................................................................133

INDEX...........................................................................................................................................................137

How to Find Information about Operations and Troubleshooting

You can find support information about operating the machine and troubleshooting in the Operating Manual (printed), Operating Manual (digital format), and Help (online).

Operating Manual (Printed)

The following manuals are provided with this machine.

Safety Information

This manual explains the safety precautions that should be followed when using the machine. Be sure to read this manual before using the machine.

Setup Guide

This manual explains how to set up the machine. It also explains how to remove the machine from the packaging and how to connect it to a computer.

Operating Manual (Digital Format)

Operating manuals can be viewed from Ricoh's website or from the provided CD-ROM.

Viewing from a web browser

Access the Internet from a web browser.

Confirm that the computer or the machine is connected to the network.

Download the operating manuals from http://www.ricoh.com/.

Viewing from the provided CD-ROM

Operating manuals can also be viewed from the provided CD-ROM.

• When using Windows

1. Insert the CD-ROM into the CD-ROM drive.

2. Click [Read Manual] and follow the instructions on the screen.

The PDF file manual opens.

• When using OS X

1. Insert the CD-ROM into the CD-ROM drive.

2. Double-click [Manuals.htm] file, located on the CD-ROM root directory.

3. Select the language.

4. Click [Read PDF manuals].

5. Click the manual you want to refer to.

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The PDF file manual opens.

Help

Use the following procedure to open the Help files learn about the printer driver, Web Image Monitor, and Smart Organizing Monitor functions.

Depending on the model, Web Image Monitor may not be available. For details about model-specific differences, see "Differences in Performance/Functions between Different Models" in page 8 "How to Read This Manual".

For details about using Web Image Monitor, see page 43 "Configuring the Machine Using Utilities".

For details about Smart Organizing Monitor, see page 57 "Using Smart Organizing Monitor".

Printer driver

1. Click [Help] on the printing preferences dialog box.

For the procedure on how to open the printing preferences dialog box, see page 38 "Displaying the Printing Preferences Dialog Box".

Web Image Monitor

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1. Click on the top right of the screen.

To display Help, install the help source file beforehand. For details about installing the file, see page 44 "Using Web Image Monitor".

Smart Organizing Monitor

1. Click [Help] on the [Printer Configuration] screen.

How to Read This Manual

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Introduction

This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.

Symbols Used in This Manual

This manual uses the following symbols:

Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations.

Indicates supplementary explanations of the machine’s functions, and instructions on resolving user errors.

[ ]

Indicates the names of keys that appear on the computer screen.

Model-Specific Information

This section explains how you can identify the region your machine belongs to.

There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label.

The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.

(mainly Europe and Asia)

If the label contains the following, your machine is a region A model:

• CODE XXXX -27, -29, -67

• 220–240 V

(mainly North America)

If the label contains the following, your machine is a region B model:

• CODE XXXX -17

• 120–127 V

• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch units.

Disclaimer

To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or non-use of this product and operation manuals provided with it.

Make sure that you always copy or have backups of the data registered in this machine. Documents or data might be erased due to your operational errors or malfunctions of the machine.

In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you.

For good output quality, the manufacturer recommends that you use genuine toner from the manufacturer.

Notes

Contents of this manual are subject to change without prior notice.

The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.

Some illustrations in this manual might be slightly different from the machine.

Note to Administrator

Password

When you log in to this printer, you will be prompted to enter the password. We strongly recommend you to change the factory default password immediately to prevent information leakage and unauthorized operations by others.

You will be prompted to enter your password when you attempt to change printer settings configured using Web Image Monitor.

To use the factory default password, leave the password blank when using Web Image Monitor.

To change password for Web Image Monitor, you need to log on as an Administrator, and then make the necessary settings.

For details about setting a password, see page 44 "Using Web Image Monitor".

About IP Address

In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using.

Differences in Performance/Functions between Different Models

The differences in main performance/functions between different models are as follows:

SP 221

Ethernet Port (Network) Not available Available

Wireless LAN Not available Available

Web Image Monitor Not available Available

SP 277NwX

SP 221Nw

1. Guide to the Machine

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This chapter describes preparations for using the machine and its operating instructions.

Guide to Components

This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions.

Exterior

• SP 221 does not come with an Ethernet port.

No. Name Description

1 Control Panel The keys to operate the machine and the indicators for checking

the status of the machine are on this control panel. For details, see page 12 "Control Panel".

2 Front Cover Lift up this cover to replace consumables or clear a paper jam.

3 Bypass Tray This tray can hold one sheet of plain paper.

4 Tray 1 This tray can hold up to 150 sheets of plain paper.

5 Stop Fence Raise this fence to prevent paper from falling off.

6 USB Port Use a USB cable to connect the printer to the host computer.

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1. Guide to the Machine

No. Name Description

7 Ethernet Port Use a network interface cable to connect the printer to the

network.

8 Rear Cover Open this cover to deliver sheets face up or remove jammed

paper.

9 Tray Cover Attach this cover when you extend the tray.

Interior

No. Name Description

1 Print Cartridge A replacement consumable that is required to make prints on

paper. It needs to be replaced when the Toner/Paper End indicator flashes red. For details about replacing the cartridge, see page 61 "Replacing the Print Cartridge".

Control Panel

This section introduces the names of the parts of the control panel and explains their functions.

The illustration of the control panel is for SP 277NwX and SP 221Nw.

7 8

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Guide to Components

No. Name Description

1 [Power] key This indicator lights blue when the machine is turned on.

2 [Wi-Fi Direct] key

(only SP 277NwX and SP 221Nw)

Pressing this key while Wi-Fi is disabled activates Wi-Fi and reboots the machine automatically. Press this key while Wi-Fi is enabled to activate or deactivate the Wi-Fi Direct function. This indicator lights blue when the Wi-Fi Direct function is active. After a long press of this key, configure the WPS using the PIN code or in PBC mode. For details, see Setup Guide.

3 Network Indicator

This indicator lights blue when the network is connected.

(only SP 277NwX and SP 221Nw)

4 [Stop] key Press this key once to pause a job that is currently printing. To

cancel a job, press it again.

5 [Start] key Press to restart the printing job.

6 Data In Indicator This indicator lights blue when the machine receives print data

from the host device.

7 Toner/Paper End

Indicator

This indicator lights red when the machine runs out of paper or toner. It flashes when the toner is nearly empty.

8 Alert Indicator This indicator flashes red when paper jams occur, and it lights

when the paper settings do not match the settings specified by the driver, and when other errors occur.

1. Guide to the Machine

• For details about printing a list of the machine's configurations or about doing a test print using Smart Organizing Monitor, see page 57 "Using Smart Organizing Monitor".

About Operation Tools

This section explains the operation tools of this machine.

Control Panel

The control panel contains keys for controlling the machine.

Smart Organizing Monitor

Install this utility on your computer from the included CD-ROM before using it.

Using Smart Organizing Monitor, you can check the machine's status, configure its settings, and use other functions.

For details about how to use Smart Organizing Monitor, see page 57 "Using Smart Organizing Monitor".

Web Image Monitor

You can check the machine's status and configure its settings by accessing the machine directly using Web Image Monitor.

1. Guide to the Machine

2. Paper Specifications and Adding

Load paper into the paper tray.

Specify the paper type and size.

Specify the paper type and size on the printer driver.

DSG260

Paper

This chapter describes how to load paper and originals and about their specifications.

Workflow for Loading Paper and Configuring Paper Sizes and Types

This section explains how to load paper and the operations required after loading paper.

After following the procedures below, you can print on the paper that is loaded in the machine.

For details about the procedures, refer to the next page.

Procedure Reference

• When loading paper into Tray 1

See page 18 "Loading Paper into Tray 1".

• When loading paper into the bypass tray

See page 23 "Loading Paper into the Bypass Tray".

There are two ways to specify the paper type and size.

• When using Web Image Monitor

See page 27 "Specifying Paper Type and Paper Size Using Web Image Monitor".

• When using Smart Organizing Monitor

See page 25 "Specifying Paper Type and Paper Size Using Smart Organizing Monitor".

See page 28 "Specifying Paper Type and Paper Size Using the Printer Driver".

For details about supported paper, see page 30 "Supported Paper".

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2. Paper Specifications and Adding Paper

Loading Paper

This section explains how to load paper into the paper tray and the bypass tray.

• When loading paper, take care not to trap or injure your fingers.

For information about supported paper, precautions for storing paper and print areas, see page 30 "Supported Paper".

• When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be used for printing.

Loading Paper into Tray 1

Extend this tray to load A5 paper vertically or to load paper larger than A4 (297 mm). For details, see page 21 "Extending Tray 1 to load paper".

1. Pull Tray 1 out slowly, and then remove it using both hands.

Place the tray on a flat surface.

2. Slide the side and end paper guides outward.

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3. Fan the paper before loading it in the tray.

4. Load the new paper stack print side down.

Make sure paper is not stacked higher than the upper limit marked inside the side paper guide.

Loading Paper

Align the end paper guide to the paper size mark in the tray.

DSH116

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2. Paper Specifications and Adding Paper

5. Check there are no gaps between the paper and the paper guides (both side and end

paper guides).

6. Carefully push Tray 1 straight into the machine.

To avoid paper jams, make sure the tray is securely inserted.

To deliver the sheets face up, open the rear cover.

• Sheets can be delivered face down from the output tray without opening the rear cover.

Extending Tray 1 to load paper

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This section explains how to load paper larger than A4 (297 mm) into the machine.

1. Remove the tray cover.

Pull Tray 1 out slowly, and then remove it using both hands.

3. Release the extender locks on both sides of the tray, and then pull out the extender.

Loading Paper

Make sure the extender's inner surface and the scale are aligned.

You can adjust the length of the extender in three steps. When using A5 SEF, A4 or letter size paper, adjust the length to the position indicated by the mark " " in the tray.

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2. Paper Specifications and Adding Paper

When using legal size paper, adjust the length to the position indicated by the mark " " in the tray.

4. Lock the extender.

5. Follow Steps 2 to 7 in "Loading Paper into Tray 1".

6. Attach the tray cover.

• Legal paper or custom-size paper longer than A4 must be loaded without attaching the tray cover. ( only)

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Loading Paper

Loading Paper into the Bypass Tray

• Do not load paper in the bypass tray unless the message "Ready" appears in Smart Organizing Monitor.

1. Open the bypass tray.

2. Slide the side guides outward, load paper with the print side up, and then push in until it

stops against the machine.

3. Adjust the side guides to the paper width.

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2. Paper Specifications and Adding Paper

To deliver the sheets face up, open the rear cover.

• Sheets can be delivered face down from the output tray without opening the rear cover.

Specifying Paper Type and Paper Size Using Smart Organizing Monitor

The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.

1. On the [Start] menu, click [All Programs].

2. Click [SP 220 Series Software Utilities].

3. Click [Smart Organizing Monitor for SP 220 Series].

Smart Organizing Monitor starts.

4. If the machine you are using is not selected, click [Connect Printer], and then do one of the

following:

• Select the machine's model.

• Enter the IP address of the machine manually.

• Click [Search Network Printer] to search the machine via the network.

5. Click [OK].

6. On the [User Tools] tab, click [Printer Configuration].

If you are requested to enter an access code, enter the access code and then click [OK].

The default access code is "Admin".

7. On the [Paper Input] tab, select the paper type and paper size, and then click [OK].

8. Click [Close].

Specifying a Custom Paper Size

1. On the [Start] menu, click [All Programs].

2. Paper Specifications and Adding Paper

2. Click [SP 220 Series Software Utilities].

3. Click [Smart Organizing Monitor for SP 220 Series].

4. If the machine you are using is not selected, click [Connect Printer], and then do one of the

following:

• Select the machine's model.

• Enter the IP address of the machine manually.

• Click [Search Network Printer] to search the machine via the network.

5. Click [OK].

6. On the [User Tools] tab, click [Printer Configuration].

If you are requested to enter an access code, enter the access code and then click [OK].

The default access code is "Admin".

7. On the [Paper Input] tab, select [Custom Paper Size] in the [Paper Size] list.

8. In the [Unit] list, select [mm] or [inch].

9. In the [Horizontal] box and [Vertical] box, specify the width and length.

10. Click [OK].

11. Click [Close].

Specifying Paper Type and Paper Size Using Web Image Monitor

This section describes how to specify paper sizes and types using Web Image Monitor.

1. Start the web browser and access the machine by entering its IP address.

The top page of Web Image Monitor appears.

2. Click [System Settings].

3. Click [Tray Paper Settings].

4. Select the paper type and paper size for the tray you want to use.

5. Enter the administrator password if required.

6. Click [OK].

7. Close the web browser.

Specifying a Custom Paper Size

1. Start the web browser and access the machine by entering the IP address.

2. Click [System Settings].

3. Click [Tray Paper Settings].

4. Select [Custom Size] in the [Paper Size] list.

5. Select [mm] or [inch] and specify the width and length.

6. Enter the administrator password if required.

7. Click [OK].

8. Close the web browser.

2. Paper Specifications and Adding Paper

Specifying Paper Type and Paper Size Using the Printer Driver

• Make sure that the paper type and size specified with the printer driver matches the type and size of the paper loaded in the tray. Since this machine does not detect paper sizes automatically, the type or size of the paper may be mismatched and the print job may not print correctly.

When Using Windows

The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.

1. Open the [Printing Preferences] dialog box from the printer driver.

For information of how to open the printer driver properties from [Devices and Printers], see page 38 "Displaying the Printing Preferences Dialog Box".

The [Printing Preferences] dialog box appears.

2. Click the [Paper] tab.

3. In the [Input Tray:] list, select the paper tray you want to use for printing.

4. In the [Paper Type:] list, select the type of paper that is loaded in the paper tray.

5. Select the [Print On] check box and select the size of the paper that is loaded in the paper

tray.

Clear the [Fit to Print Size] check box as necessary.

Specifying Paper Type and Paper Size Using the Printer Driver

6. Click [OK].

When Using OS X

The procedure in this section is an example based on OS X 10.11. The actual procedure may vary depending on the operating system you are using.

1. Start System Preferences.

2. Click [Printers & Scanners].

3. Select the printer you are using.

4. In the [Paper Size:] list, select the size of the document to be printed.

5. Select [Printer Features] in the pop-up menu.

6. In the [Media Type:] list, select the type of paper that is loaded in the paper tray.

2. Paper Specifications and Adding Paper

Supported Paper

• After loading paper in the tray, specify the paper type and size using Smart Organizing Monitor and the printer driver. This machine does not detect the paper size automatically.

• When loading custom size paper, specify the width and length using printer driver.

Type Size Weight Capacity

Plain Paper

Recycled Paper

Thick Paper 1

Thin Paper

Letterhead

Preprinted Paper

Prepunched Paper

Bond Paper

/2 × 11, B5 JIS, B6 JIS,

A4, 8 A5 LEF, A5 SEF, A6, 81/2 × 14, 81/2 × 13, 8.5 × 13.4, 8.5 × 13.6, 16K, 8.11 × 13.3, 51/2 × 81/

• Tray 1

60 to 105 g/m2 (16 to 28 lb.)

• Bypass tray

52 to 128 g/m2 (14 to 34 lb.)

• Tray 1

150 sheets

• Bypass tray

1 sheet

(80 g/m2, 20 lb.)

Cardstock

Color Paper

Plain Paper

Recycled Paper

Thick Paper 1

Thin Paper

Letterhead

Preprinted Paper

Prepunched Paper

Bond Paper

Cardstock

Color Paper

Custom size:

100 to 216 mm in width,

148 to 356 mm in length

(3.94 to 8.50 inches in width,

5.83 to 14.02 inches in length)

• Tray 1

60 to 105 g/m2 (16 to 28 lb.)

• Bypass tray

52 to 128 g/m2 (14 to 34 lb.)

Specifications of Paper Types

The following tables describe the types of paper that can be used with this machine.

• Tray 1

150 sheets

• Bypass tray

1 sheet

(80 g/m2, 20 lb.)

Supported Paper

• Depending on the paper type, the toner may take a while to dry. Before handling printed sheets, make sure that they have fully dried. Otherwise, the toner may smudge.

• Print quality can be guaranteed only if recommended paper is used. For more information about the recommended paper, contact your sales or service representative.

Plain Paper

Item Description

Paper thickness 65 to 99 g/m2 (17 to 27 lb.)

Supported paper tray Tray 1 and bypass tray

Thick Paper 1

Item Description

Paper thickness 100 to 130 g/m2 (27 to 35 lb.)

Supported paper tray Tray 1 and bypass tray

Thin Paper

Item Description

Paper thickness 52 to 64 g/m2 (14 to 16 lb.)

Supported paper tray Tray 1 and bypass tray

Recycled Paper

Item Description

Paper thickness 75 to 90 g/m2 (20 to 24 lb.)

Supported paper tray Tray 1 and bypass tray

Notes If the paper thickness is outside the specified range, select [Thin Paper],

[Plain Paper], or [Thick Paper 1].

2. Paper Specifications and Adding Paper

Color Paper

Item Description

Paper thickness 75 to 90 g/m2 (20 to 24 lb.)

Supported paper tray Tray 1 and bypass tray

Notes If the paper thickness is outside the specified range, select [Thin Paper],

[Plain Paper], or [Thick Paper 1].

Preprinted Paper

Item Description

Paper thickness 75 to 90 g/m2 (20 to 24 lb.)

Supported paper tray Tray 1 and bypass tray

Notes If the paper thickness is outside the specified range, select [Thin Paper],

[Plain Paper], or [Thick Paper 1].

Prepunched Paper

Item Description

Paper thickness 75 to 90 g/m2 (20 to 24 lb.)

Supported paper tray Tray 1 and bypass tray

Notes If the paper thickness is outside the specified range, select [Thin Paper],

[Plain Paper], or [Thick Paper 1].

Letterhead

Item Description

Paper thickness 100 to 130 g/m2 (27 to 35 lb.)

Supported paper tray Tray 1 and bypass tray

Notes Paper that has a thickness outside the specified range cannot be printed

onto.

Supported Paper

Bond Paper

Item Description

Paper thickness 100 to 130 g/m2 (28 to 43 lb.)

Supported paper tray Tray 1 and bypass tray

Notes If the paper thickness is outside the specified range, select [Thin Paper],

[Plain Paper], or [Thick Paper 1].

Cardstock

Item Description

Paper thickness 100 to 130 g/m2 (27 to 35 lb.)

Supported paper tray Tray 1 and bypass tray

Notes If the paper thickness is outside the specified range, select [Thin Paper],

[Plain Paper], or [Thick Paper 1].

Non-Recommended Paper Types

Do not use the following types of paper:

• Ink-jet printer paper

• Bent, folded, or creased paper

• Curled or twisted paper

• Torn paper

• Wrinkled paper

• Damp paper

• Dirty or damaged paper

• Paper that is dry enough to emit static electricity

• Paper that has already been printed onto, except a preprinted letterhead paper.

Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.monochrome and color copiers, ink-jet printers, etc.)

• Special paper, such as thermal paper and carbon paper

• Paper weighing heavier or lighter than the limit

CHZ904

2. Paper Specifications and Adding Paper

• Paper with windows, holes, perforations, cutouts, or embossing

• Adhesive label paper on which glue or base paper is exposed

• Paper with clips or staples

• When loading paper, take care not to touch the surface of the paper.

• Even if paper is adequate for the machine, poorly stored paper can cause paper misfeeds, print quality degradation, or malfunctions.

Paper Storage

• Store paper appropriately. If the paper is stored incorrectly, misfeeds, lower printing quality, or malfunctions may result.

When storing paper:

• Do not store paper in a humid place.

• Do not store paper in direct sunlight.

• Do not stand paper on its edge.

• Store any leftover paper in a wrapping or box supplied with the paper.

Print Area

The diagram below shows the area of the paper that the machine can print on.

From the printer driver

Supported Paper

1. Print area

2. Feed direction

3. Approx. 4.2 mm (0.2 inches)

4. Approx. 4.2 mm (0.2 inches)

• The print area may vary depending on the paper size, printer language and printer driver settings.

2. Paper Specifications and Adding Paper

3. Printing Documents

DSG262

This chapter describes how to configure settings on the printer driver and print documents.

What You Can Do with the Printer Function

Combined printing

You can combine multiple pages and print them on a single sheet of paper. For details, see the printer driver Help.

3. Printing Documents

Displaying the Printing Preferences Dialog Box

To change the default settings of the printer driver, configure settings in the [Printing Preferences] dialog box.

To change the default settings of all applications, open the [Printing Preferences] dialog box from the OS. For details, see page 38 "Displaying the Printing Preferences Dialog Box from the [Start] Menu". To change the default settings of a specific application, open the [Printing Preferences] dialog box from that application. For details, see page 38 "Displaying the Printing Preferences Dialog Box in an Application".

Displaying the Printing Preferences Dialog Box from the [Start] Menu

This section explains how to open the [Printing Preferences] dialog box from [Devices and Printers].

• When the printer driver is distributed from the print server, the setting values specified by the server are displayed as the default for [Printing Defaults...].

• You cannot configure different print settings for each user. The settings configured in this dialog box are used as the default.

1. On the [Start] menu, click [Devices and Printers].

2. Right-click the icon of the printer you want to use.

3. Click [Printing Preferences].

Displaying the Printing Preferences Dialog Box in an Application

You can make printer settings for a specific application. To make printer settings for a specific application, open the [Printing Preferences] dialog box from that application.

The settings displayed in the [Printing Preferences] dialog box opened from the [Devices and Printers] window are applied as the default in the [Printing Preferences] dialog box opened in an application. When printing from an application, modify the settings as required.

The screens displayed may differ depending on the application. The following procedure explains how to print documents from an application using WordPad in Windows 7 as an example.

Displaying the Printing Preferences Dialog Box in an Application When Using Windows

1. Click the WordPad menu button in the upper left corner of the window, and then click

[Print].

Displaying the Printing Preferences Dialog Box

2. In the [Select Printer] list, select the printer you want to use.

3. Click [Preferences].

• Procedures for opening the [Printing Preferences] dialog box vary depending on the application. For details, see the printer driver Help or the manuals provided with the application.

Displaying the Printing Preferences Dialog Box in an Application When Using OS X

The following procedure is explained using OS X 10.11 as an example.

1. Open the document to print.

2. Select [Print...] on the [File] menu.

3. Check that the machine name or IP address you are using is selected in the [Printer:]

popup menu.

If the machine name or IP address you are using is not selected in the [Printer:] list, click the list, and then select the machine.

3. Printing Documents

Basic Operation of Printing

The following procedure explains how to perform basic printing.

For details of printing options, see the printer driver Help.

The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.

1. Open the printer properties dialog box in your document's application.

For details about each setting, click [Help]. You can also click the information icons to show configuration information.

2. Set printing options as necessary, and then click [OK].

The printer properties dialog box closes.

3. Click [Print].

• If a paper jam occurs, printing stops after the current page has been printed out. After the jammed paper is removed, printing restarts from the jammed page automatically. For details about how to remove the jammed paper, see page 71 "Clearing Misfeeds".

Canceling a Print Job

You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job.

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Basic Operation of Printing

Canceling a print job before printing has started

1. Double-click the printer icon on the task tray of your computer.

2. Select the print job you want to cancel, click the [Document] menu, and then click

[Cancel].

3. Click [Yes].

• If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled.

• It may take a while to cancel a large print job.

Canceling a print job while printing

1. Press the [Stop] key.

3. Printing Documents

4. Configuring the Machine Using Utilities

This chapter describes how to configure the machine using utilities.

Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor

Use Web Image Monitor or Smart Organizing Monitor to change the configuration of the machine from a computer.

Available operations for Web Image Monitor and Smart Organizing Monitor are as follows:

Available operations Web Image Monitor

Checking the system settings Available Available

Configuring paper settings Available Available

Adjusting the sound volume Available Unavailable

Configuring toner saving Available Unavailable

Configuring interface settings Available Available

Checking the network settings Available Available

Configuring IPsec settings Available Available

Configuring Energy Saver Mode Available Available

Configuring administrator settings Available Unavailable

Printing lists/reports Available Available

Smart Organizing

Monitor

4. Configuring the Machine Using Utilities

Using Web Image Monitor

• Some items might not appear, depending on the model type you are using.

Available operations

The following operations can be remotely performed using Web Image Monitor on a computer:

• Displaying the printer's status or settings

• Configuring the printer's settings

• Configuring the network settings

• Configuring the IPsec settings

• Printing reports

• Setting the administrator password

• Resetting the printer's configuration to the factory default

• Creating backup files of the printer's configuration

• Restoring the printer's configuration from backup files

Recommended web browsers

• Internet Explorer 6 or later

• Firefox 3.0 or later

• Safari 3.0 or later

Displaying Top Page

When you access the machine using Web Image Monitor, the top page appears in your browser's window.

1. Launch the web browser.

2. In the web browser’s address bar, enter “http://(machine’s IP address)/” to access the

machine.

If a DNS or WINS server is used and the machine’s host name has been specified, you can enter the host name instead of the IP address.

The top page of Web Image Monitor appears.

Top page

Every Web Image Monitor page is divided into the following areas:

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Using Web Image Monitor

1. Menu area

If you select menu, its content will be shown on main area.

2. Tab area

Contains tabs for switching between information and settings you want to see or configure.

3. Help

If you click this icon, help index page opens.

4. Main area

Displays the contents of the item selected in the menu area. Printer information in the main area is not automatically updated. Click [Refresh] at the upper right in the

main area to update the printer information. Click the refresh button of the web browser to refresh the entire browser screen.

• If you use an older version of a supported web browser or the web browser has JavaScript and cookies disabled, display and operation problems may occur.

• If you are using a proxy server, configure the web browser settings as necessary. For details about the settings, contact your administrator.

• The previous page may not appear even if the back button of the web browser is clicked. If this happens, click the refresh button of the web browser.

Changing the Interface Language

Select the desired interface language from the [Language] list.

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4. Configuring the Machine Using Utilities

Installing the Help Source File

Follow the procedure below to install the help.

1. Copy the [WIMHELP] folder on the CD-ROM to your computer's hard drive.

The example procedures explain how to copy the [WIMHELP] folder to the C:\tmp\WIMHELP directory.

2. Access Web Image Monitor, and then click [Help Source File Setting] on the

[Administrator Tools] page.

3. In the text box, enter "C:\tmp\WIMHELP\".

4. Enter the administrator password if required.

5. Click OK.

Displaying Help

SUMMARY:To use Help for the first time, you need to install its source file from the CD-ROM provided with this printer.

• By clicking , the Help icon in the header area, the contents of Help appear.

• By clicking , the Help icon in the main area, Help for the setting items in the main area appears.

Home

[Status] tab

Click the [Status] tab on the main page to display system information, paper tray status and toner levels.

[Counter] tab

Click the [Counter] tab on the main page to check the counter information.

• [Print Counter]

Displays the total number of pages printed.

[Machine Information] tab

Displays information about the machine such as the version of the firmware and the total amount of memory.

System Settings

[Tray Paper Settings] tab

You can configure tray paper settings.

• [Tray 1]

Select the paper size and paper type for Tray 1.

• [Bypass Tray]

Select the paper size and paper type for the bypass tray.

• [Size mismatch detection]

Select whether to set the machine to report an error if the paper size does not match the print job's settings.

[Interface] tab

• [Fixed USB Port]

4. Configuring the Machine Using Utilities

Specifies whether the same printer driver can be used for multiple machines or not under USB connection.

Network Settings

[Network Status] tab

• [General Status]

You can check [Ethernet Speed], [IPP Printer Name], [Network Version], [Ethernet MAC Address], [Active Interface], and [Wi-Fi Direct IP Address] (only SP 277NwX and SP 221Nw).

• [TCP/IP Status]

You can specify [DHCP], [IP Address], [Subnet Mask], and [Gateway] for IPv4.

[IPv6 Configuration] tab

• [IPv6]

Select whether to enable or disable IPv6.

• [IPv6 Address]

You can specify or check [DHCP], [Stateless Address], [Link-local Address], [Manual Configuration Address] for IPv6.

[Network Application] tab

• [Network Print Setting]

Specify whether or not to print using [IPP], [FTP], [RAW], or [LPR].

• [mDNS Setting]

Specify whether to enable Multicast DNS.

[DNS] tab

• [DNS]

You can specify [DNS Method], [Primary DNS Server], [Secondary DNS Server], [Domain Name], [IPv6 DNS Method], [Primary IPv6 DNS Server], [Secondary IPv6 DNS Server], [IPv6 Domain Name], [DNS Resolve Priority], [DNS Timeout (seconds)], and [Host Name].

[Auto E-mail Notification] tab

The settings on this tab are for sending a notification e-mail when the machine’s status changes. You can specify up to two recipients.

• [Display Name]

Enter a sender name for notification e-mail.

• [E-mail Address]

Enter the address of the recipient of the alert email.

Using Web Image Monitor

• [Paper Misfeed]/[Out of Paper]/[Replace Print Cartridge Soon]/[Call Service]/[Replace Print Cartridge]/[Cover Open]

Select which items to send notifications about.

[SNMP] tab

• [SNMP]

Select whether to enable the machine to use SNMP services.

• [Trap]

You can specify [Target Trap], [SNMP Management Host 1], and [SNMP Management Host 2].

• [Community]

You can specify [Get Community] and [Trap Community].

• [System]

Enter [Location] and [Contact] that are displayed on the top page.

[SMTP] tab

You can specify [Primary SMTP Server], [Port No.], [Authentication Method], [User Name], [Password], [Device E-mail Address], and [Server Timeout (seconds)].

[POP3] tab

You can specify [POP3 Server], [User Account], [User Password], and [Authentication].

[Wireless] tab

This function is available for only SP 277NwX and SP 221Nw.

• [Wireless LAN Status]

The status of the following items is displayed:

[Wireless LAN Status], [MAC Address], [Communication Mode], [SSID], [Wireless Signal Status], and [Wireless].

• [Wireless LAN Settings]

• [SSID]

Enter the SSID name. Can contain 32 characters.

When you click [Scan List], a list of access points that is currently available is displayed. You can select the SSID name from the list.

• [Communication Mode]

[Infrastructure] is selected by default. Therefore, connect the machine to a wireless router or access point.

• [Authentication]

Select an authentication method.

• [WPA2-PSK]

4. Configuring the Machine Using Utilities

When this is selected, communication will be encrypted with CCMP (AES). Enter a value in [WPA Passphrase] that contains from 8 to 64 characters.

• [Mixed Mode WPA/WPA2]

When this is selected, communication will be encrypted with TKIP/AES. Enter a value in [WPA Passphrase] that contains from 8 to 64 characters.

• [Encryption]

Select an encryption method.

• [None]

When it is selected, communication will not be secured by encryption.

• [WEP]

When it is selected, communication will be encrypted in WEP (Wired Equivalent Privacy).

Specify [WEP Key Length], [WEP Transmit Key ID], and [WEP Key Format] and enter [WEP Key]. The following table shows the number and types of characters you can enter, depending on the key settings.

WEP key length is 64 bits WEP key length is 128 bits

WEP format is

Hex

WEP key max length

WEP key valid characters

10 characters 5 characters 26 characters 13 characters

0–9, A–F, a– f

0x20–0x7e

• [Wi-Fi Direct Settings]

• [SSID]

Enter the SSID name. Can contain 32 characters.

[Google Cloud] tab

This function is available for only SP 277NwX and SP 221Nw.

• [Google Cloud Print]

Select whether to enable [Google Cloud Print]. When disabled, [Local Discovery] and [Timeout (Seconds)] below cannot be configured.

• [Registration Status]

ASCII

WEP format is

Hex

0–9, A–F, a– f

WEP format is

ASCII

0x20–0x7e

Displays the status of Google Cloud Print registration.

• [Registration Account]

Displays the Account (email address) of Google Cloud Print registration.

• [Local Discovery]

Select whether to enable local discovery.

• [Timeout (seconds)]

Enter the number of seconds the machine waits before considering an XMPP operation to have timed out.

IPsec Settings

• This function is available only when an administrator password is specified.

[IPsec Global Settings] tab

• [IPsec Function]

Select whether to enable or disable IPsec.

• [Default Policy]

Using Web Image Monitor

Select whether to allow for the default IPsec policy.

• [Broadcast and Multicast Bypass]

Select the services that you do not want to apply IPsec from the following:

[DHCPv4], [DHCPv6], [SNMP], [mDNS], [NetBIOS], [UDP Port 53550]

• [All ICMP Bypass]

Select whether to apply IPsec to ICMP packets (IPv4 and IPv6).

[IPsec Policy List] tab

Click the [IPsec Policy List] tab on the IP security settings page to display the list of registered IPsec policies.

To configure IPsec policies, select the desired IPsec policy, and then click [Change] to open the "IPsec Policy Settings" page. The following settings can be made on the "IPsec Policy Settings" page.

IP Policy Settings

• [No.]

4. Configuring the Machine Using Utilities

Specify a number between 1 and 10 for the IPsec policy. The number you specify will determine the position of the policy in the IPsec Policy List.

• [Activity]

Select whether to enable or disable the policy.

• [Name]

Enter the name of the policy. Can contain up to 16 characters.

• [Address Type]

Select IPv4 or IPv6 as the type of IP address to be used in IPsec communication.

• [Local Address]

Displays the IP address of this printer.

• [Remote Address]

Enter the IPv4 or IPv6 address of the device with which to communicate.

Can contain up to 39 characters.

• [Prefix Length]

Enter the prefix length of the Remote Address, using a value between 1 and 128. If this setting is left blank, "32" (IPv4) or "128" (IPv6) will be automatically selected.

• [Action]

Specify how the IP packets are processed from the following:

• [Allow]

• [Drop]

• [Require Security]

IPsec Settings

• [Encapsulation Type]

Specify the encapsulation type from the following:

• [Transport]

• [Tunnel]

IP packets are both sent and received without IPsec applied to them.

IP packets are discarded.

IPsec is applied to IP packets that are both sent and received.

If you have selected [Require Security], you must configure [IPsec Settings] and [IKE Settings].

Select this mode to secure only the payload section of each IP packet when communicating with IPsec compliant devices.

Using Web Image Monitor

Select this mode to secure every section of each IP packet. We recommend this type for communication between security gateways (such as VPN devices).

• [Security Protocol]

Select the security protocol from the following:

• [AH]

Establishes secure communication that supports authentication only.

• [ESP]

Establishes secure communication that supports both authentication and data encryption.

• [ESP&AH]

Establishes secure communication that supports both data encryption and authentication of packets, including packet headers.

Note that you cannot specify this protocol when [Tunnel] is selected for [Encapsulation Type].

• [Authentication Algorithm for AH]

Specify the authentication algorithm to be applied when [AH] or [ESP&AH] is selected for [Security Protocol] from the following:

[MD5], [SHA1]

• [Encryption Algorithm for ESP]

Specify the encryption algorithm to be applied when [ESP] or [ESP&AH] is selected for [Security Protocol] from the following:

[None], [DES], [3DES], [AES-128], [AES-192], [AES-256]

• [Authentication Algorithm for ESP]

Specify the authentication algorithm to be applied when [ESP] is selected for [Security Protocol] from the following:

[MD5], [SHA1]

• [Life Time]

Specify the life time of the IPsec SA (Security Association) as a time period or data volume. The SA will expire when the time period you specify elapses or the volume of data you specify reaches the volume carried.

• [Key Perfect Forward Secrecy]

Select whether to enable or disable PFS (Perfect Forward Secrecy).

IKE Settings

• [IKE Version]

Displays the IKE version.

• [Encryption Algorithm]

4. Configuring the Machine Using Utilities

Specify the encryption algorithm from the following:

[DES], [3DES], [AES-128], [AES-192], [AES-256]

• [Authentication Algorithm]

Specify the authentication algorithm from the following:

[MD5], [SHA1]

• [IKE Life Time]

Specify the life time of the ISAKMP SA as a time period. Enter a number of seconds.

• [IKE Diffie-Hellman Group]

Select the IKE Diffie-Hellman Group to be used in the generation of the IKE encryption key from the following:

[DH1], [DH2]

• [Pre-Shared Key]

Specify the PSK (Pre-Shared Key) to be used for authentication of a communicating device. Can contain up to 32 characters.

• [Key Perfect Forward Secrecy]

Select whether to enable or disable PFS (Perfect Forward Secrecy).

Print List/Report

• [Test Page]

Prints a test page for checking the printing condition.

• [Maintenance Page]

Prints the maintenance page.

Administrator Tools

Administrator

• [New Password]

Enter the new administrator password. Can contain up to 16 characters.

• [Confirm New Password]

Enter the same password again, to confirm.

Reset Settings

• [Reset Network Settings]

Using Web Image Monitor

Select to restore network settings to their defaults.

• [Reset Menu Settings]

Select to restore settings that are not related to the network.

• [Reset IPsec Settings]

Select to clear the IP security settings.

• [Reset IPsec Settings] appears only when a password is specified in [Administrator].

Backup Setting

Create backup files containing the printer's configuration settings. If necessary, these backup files can be used to restore previous configurations.

• [Back up Network Settings]

Backs up the network settings.

• [Back up Menu Settings]

Backs up settings that are not related to the network.

• [Back up IPsec Settings]

Backs up the IP security settings to a file.

• [Back up IPsec Settings] appears only when a password is specified in [Administrator].

Follow the procedure below to create configuration backup files.

1. Select the option button for the type of data you wish to back up.

2. Enter the administrator password if required.

3. Click [OK].

4. Click [Save] in the confirmation dialog box.

5. Navigate to the location to save the backup file.

6. Specify a name for the file, and click [Save].

Restore Setting

Restore the printer's settings from a previously created backup file.

• [File to Restore]

Enter the path and name of the file to restore, or click [Browse...] to select the file.

Follow the procedure below to restore configuration backup files.

1. Click [Browse...].

2. Navigate to the directory containing the backup file to restore.

3. Select the backup file, and click [Open].

4. Configuring the Machine Using Utilities

4. Enter the administrator password if required.

5. Click [OK].

Help Source File Setting

• [Help Source File]

Enter the help source file path.

Using Smart Organizing Monitor

The state and status information of the machine can be checked using Smart Organizing Monitor.

• Some items might not appear, depending on the model type you are using.

Displaying the Smart Organizing Monitor Dialog

1. On the [Start] menu, click [All Programs].

2. Click [SP 220 Series Software Utilities].

3. Click [Smart Organizing Monitor for SP 220 Series].

4. If the machine you are using is not selected, click [Connect Printer], and then do one of the

following:

• Select the machine's model.

• Enter the IP address of the machine manually.

• Click [Search Network Printer] to search the machine via the network.

5. Click [OK].

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4. Configuring the Machine Using Utilities

Checking the Status Information

1. Image area

Displays the status of this machine with an icon.

2. Tab area

• Status tab

• Printer Name

• Print Cartridge Displays the following messages to indicate remaining toner levels: Remaining Level 1 to 5,

"Almost Empty" and "Empty".

• Input Tray You can check the following information about the input trays. [Input Tray], [Status], [Paper Size], [Paper Type] Displays the type of the paper loaded into each input tray.

• System Displays the system information about the printer, such as the model name, system version, and

memory size.

• Counter Displays information about the counters.

• Network Displays network details such as the printer's IP address and network-related information.

• Job Log tab

Using Smart Organizing Monitor

Displays the job log information.

• User Tools tab Click to print test pages or maintenance pages, or to configure settings of the machine.

3. Message area

Displays the status of this machine with a message. For details about error messages, see page 69 "Error and Status Messages Appear on Smart Organizing

Monitor".

4. [Connect Printer] button

Click to select a printer driver.

5. [Refresh:]

Specify the automatic update of the display.

Configuring the Machine Settings

Smart Organizing Monitor is used to modify the machine’s settings.

1. On the [Start] menu, click [All Programs].

2. Click [SP 220 Series Software Utilities].

3. Click [Smart Organizing Monitor for SP 220 Series].

4. If the machine you are using is not selected, click [Connect Printer], and then do one of the

following:

• Select the machine's model.

• Enter the IP address of the machine manually.

• Click [Search Network Printer] to search the machine via the network.

5. Click [OK].

6. On the [User Tools] tab, click [Printer Configuration].

7. Enter the access code, and then click [OK].

The default access code is “Admin”.

8. Change the settings if necessary.

9. Click [OK].

10. Click [Close].

Access Code

The configurable functions depend on the authority of the access code you enter.

• Administrator

All tabs in the [Printer Configuration] dialog box are available.

• General users

4. Configuring the Machine Using Utilities

Only the [Paper Input] tab is available.

Tab Settings

This section provides a tab-by-tab overview of the machine settings that can be modified using Smart Organizing Monitor. For more information on each setting item, see the Smart Organizing Monitor Help.

Paper Input tab

• You can change paper size and other paper settings.

Maintenance tab

• You can adjust print starting positions.

System tab

• You can set basic functions required to use the printer. The printer can be used on factory-set defaults, but the configuration can be changed depending on the condition of the user.

• The changed condition holds even if the printer is turned off.

• The access code can be changed on this tab.

IPv6, Network 1, Network 2 and Network 3 tabs

• You can set configurations about network connection and communication.

• The following operations are possible on these tabs:

• Checking the printer name, active protocol, and other printer information

• Making interface settings, including the timeout setting and protocol settings

• Checking or making TCP/IP settings

• Checking or making SMTP, SNMP, and IPsec settings

• Checking or making Alert settings

Wireless tab

• You can set configurations about wireless LAN network connection and communication.

• The following operations are possible on the tab:

• Checking the wireless LAN status

• Connecting wireless LAN manually

• Connecting with one touch using WPS (only SP 277NwX and SP 221Nw)

5. Maintaining the Machine

DSH218

This chapter describes how to replace supplies and how to clean the machine.

Replacing the Print Cartridge

• Replace the print cartridge if the printed image suddenly becomes pale or blurred.

• Store print cartridges in a cool dark place.

• Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity. Toner quality degrades over time.

• For good print quality, the manufacturer recommends that you use genuine toner from the manufacturer.

• The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.

1. Open the front cover, and then carefully lower it.

2. Hold the center of the print cartridge and carefully raise it slightly and then pull it out

horizontally.

3. Take the new print cartridge out of the box, and then take it out of the plastic bag.

4. Hold the print cartridge and shake it from side to side five or six times.

Shake the print cartridge horizontally in the direction. The first few printed pages may appear blurred or smeared if the cartridge has not been shaken properly.

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5. Maintaining the Machine

5. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally,

push the cartridge down until it clicks into place.

6. Carefully push up the front cover until it closes.

Cautions When Cleaning

Clean the machine periodically to maintain high print quality.

Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.

• To avoid deformation, discoloration, or cracking, do not use volatile chemicals, such as benzine and thinner, or spray insecticide on the machine.

• If there is dust or grime inside the machine, wipe with a clean, dry cloth.

• You must disconnect the plug from the wall outlet at least once a year. Clean away any dust and grime from the plug and outlet before reconnecting. Accumulated dust and grime pose a fire hazard.

• Do not allow paper clips, staples, or other small objects to fall inside the machine.

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DSH220

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5. Maintaining the Machine

Cleaning the Inside of the Machine

1. Open the front cover, and then carefully lower it.

2. Hold the center of the print cartridge and carefully raise it slightly and then pull it out

horizontally.

3. Use a cloth to wipe the inside of the machine toward and away from yourself.

Wipe carefully so as not to touch any protrusions inside the machine.

4. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally,

push the cartridge down until it clicks into place.

5. Carefully push up the front cover until it closes.

Moving and Transporting the Machine

This section provides cautions that you must follow when moving the machine both short and long distances.

Repack the machine in its original packing materials when moving it over a long distance.

• Be sure to disconnect all cables from the machine before transporting it.

• The machine is a precision piece of machinery. Be sure to handle it carefully when moving it.

• Make sure to move the machine horizontally. Take extra caution when carrying the machine up or down stairs.

• Do not remove the print cartridge when moving the machine.

• Be sure to hold the machine level while carrying it. To prevent toner from spilling, move the machine carefully.

• Keep the machine away from salt-bearing air and corrosive gases. Also, do not install the machine in places where chemical reactions are likely (laboratories, etc.), as doing so will cause the machine to malfunction.

Ventilation

When you use this machine in a confined space without good ventilation for a long time or print large quantities, you might detect an odd smell.

This might cause the output paper to also have an odd smell.

When you detect an odd smell, regularly ventilate in order to keep the workplace comfortable.

• Set up the machine so that it does not directly ventilate towards people.

• Ventilation should be more than 30 m3/hr/person.

New machine smell

When a machine is new, it might have a unique smell. This smell will subside in about one week.

When you detect an odd smell, sufficiently ventilate and circulate the air in the room.

1. Be sure to check the following points:

• The power switch is turned off.

• The power cord is unplugged from the wall outlet.

• All other cables are unplugged from the machine.

2. Lift the machine using the inset grips on both sides of the machine, and then move it

horizontally to the place where you want to use it.

• To move the machine over a long distance, pack it well and empty all the paper trays. Take care not to tip or tilt the machine during transit.

5. Maintaining the Machine

• Toner might spill inside the machine if the machine is not kept level during transit.

• For more information about moving the machine, contact your sales or service representative.

Disposal

Ask your sales or service representative for information about correct disposal of this machine.

Where to Inquire

Contact your sales or service representative for further information about the topics included in this manual or to inquire about other topics not included in this manual.

6. Troubleshooting

This chapter provides solutions for error messages and other problems.

Error and Status Indicate on the Control Panel

The LED on the operation panel indicates the machine status, including any errors.

LED

Power Alert Toner/

Paper

End

On - - The power is on. The status is normal.

On - Flashing The print cartridge is almost

empty.

On - On • The print cartridge is

• The print cartridge is not

• The tray has run out of

On Flashing - A paper jam has occurred in

the machine.

Status Solution

Replace the print cartridge before it becomes empty.

empty.

set correctly.

paper during a print job.

• Replace the print

• Set the print cartridge

• Load paper into the tray.

Use Web Image Monitor or Smart Organizing Monitor to determine where the paper jam is, and then remove the jammed paper. See page 71 "Clearing Misfeeds" and page 77 "Paper Feed Problems".

cartridge.

again correctly.

On On - A cover is open. Confirm that all the covers are

closed completely.

6. Troubleshooting

LED

Power Alert Toner/

Status Solution

Paper

End

On On - Another type of error has

occurred.

Use Web Image Monitor or Smart Organizing Monitor to check the error, and then take appropriate measures. See page 44 "Using Web Image Monitor" or page 57 "Using Smart Organizing Monitor".

On On On A malfunction has occurred. Contact your sales or service

representative.

Error and Status Messages Appear on Smart Organizing Monitor

"X" represents a displayed message that varies according to the situation.

Message Causes Solutions

No Response from I/O Device

Check the cable, power cord, and main switch.

Tray Not Detected or No Paper

The indicated paper source tray is not set properly, or no paper loaded.

Check the indicated tray.

Paper Misfeed X A paper jam has occurred in the

Print Cartridge is near empty.

• The power cable of the machine is not plugged in.

• The power of the machine is not turned ON.

• The USB cable is not connected.

• Tray 1 has run out of paper.

• The bypass tray has run out of paper.

machine.

The print cartridge is almost empty.

• Check the printer power cord.

• Check the printer power switch is on.

• Check the USB cable is properly connected.

• Load paper into Tray 1. See page 18 "Loading Paper".

• Load paper into the bypass tray. See page 18 "Loading Paper".

Remove the jammed paper. See page 71 "Clearing Misfeeds" and page 77 "Paper Feed Problems".

Prepare a new print cartridge.

No Toner

Toner has almost run out.

Shortly printing becomes not available. Please keep Print Cartridge handy.

The machine has run out of the toner.

Replace the print cartridge. See page 61 "Replacing the Print Cartridge".

6. Troubleshooting

Message Causes Solutions

Printing has been interrupted because of the memory overflow.

Waste Toner full

No printing is available.

Open the indicated cover, and then replace Print Cartridge.

Unit Not Detected

Open the indicated cover, and then replace Print Cartridge.

The data is too large or complex to print.

Select [600 x 600 dpi] in [Resolution] to reduce the size of data. For details, see the printer driver Help.

The waste toner bottle is full. Replace the print cartridge.

The print cartridge has not been installed.

Reinstall the print cartridge. See page 61 "Replacing the Print Cartridge".

DSH163

DSH164

Clearing Misfeeds

• Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.

• Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge. Make test prints until smudges no longer appear.

• Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine.

• Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out.

• The jammed paper may be ejected automatically when opening and then closing the front cover or when turning the power off and then back on.

Removing Jammed Paper from Tray 1

1. Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it

carefully.

2. Carefully slide Tray 1 back in until it stops.

3. Open the front cover, and then carefully lower it.

DSH161

DSH165

DSH162

6. Troubleshooting

4. Hold the center of the print cartridge and carefully raise it slightly and then pull it out

horizontally.

• Do not shake the removed print cartridge. Doing so can cause remaining toner to leak.

• Place the print cartridge on paper or similar material to avoid dirtying your workspace.

5. Lifting the guide plate, remove the jammed paper carefully.

6. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally,

push the cartridge down until it clicks into place.

7. Carefully push up the front cover until it closes.

DSH166

DSH167

If the error display continues to appear, perform the procedure described in page 74 "Opening the Rear Cover to Remove Jammed Paper".

Removing Jammed Paper from the Bypass Tray

Clearing Misfeeds

• Since the temperature around the guide is high, wait for it to cool before checking for jammed paper.

1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully.

2. Close the bypass tray.

3. Follow Steps 3 to 7 in "Removing Jammed Paper from Tray 1".

If the error display continues to appear, perform the procedure described in page 74 "Opening the Rear Cover to Remove Jammed Paper".

DSH168

DSH169

DSH170

6. Troubleshooting

Opening the Rear Cover to Remove Jammed Paper

• Since the temperature around the guide is high, wait for it to cool before checking for jammed paper.

1. Open the rear cover.

2. Open the fusing cover.

3. Push the levers on the sides down with your thumbs.

4. Remove the jammed paper carefully.

DSH171

DSH172

5. Push the levers on the sides up with your thumbs.

6. Close the fusing cover.

7. Close the rear cover.

Clearing Misfeeds

6. Troubleshooting

When You Cannot Print Test Page

Possible cause Solution

The power cord, a USB cable, or a network cable is not connected correctly.

The port connection is not established correctly.

Make sure that the power cord, USB cable, and network cable are connected correctly. Also confirm that they are not damaged.

1. On the [Start] menu, click [Devices and Printers].

2. Right-click the icon of the machine, and then click [Printer properties].

3. Click the [Ports] tab, and then make sure that the port is set as a USB or network printer.

Paper Feed Problems

If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper.

Problem Solution

Paper does not feed smoothly. • Use supported types of paper. See page 30 "Supported

Paper".

• Load paper correctly, making sure that the paper guides are properly adjusted. See page 18 "Loading Paper".

• If the paper is curled, straighten the paper.

• Take out the paper from tray and fan it well. Then, reverse the top and bottom of the paper, and put it back in the tray.

Paper jams occur frequently. • If there are gaps between the paper and the paper

guides, adjust the paper guides to remove the gaps.

Multiple sheets of paper are fed at one time.

• Avoid printing on both sides of paper when printing images that contain large solid areas, which consume a lot of toner.

• Use supported types of paper. See page 30 "Supported Paper".

• Load paper only as high as the upper limit markings on the paper guide.

• Fan the paper well before loading. Also make sure that the edges are even by tapping the stack on a flat surface such as a desk.

• Make sure that the paper guides are in the right position.

• Use supported types of paper. See page 30 "Supported Paper".

• Load paper only as high as the upper limit markings on the paper guide.

• Check that paper was not added while there was still some left in the tray. Only add paper when there is none left in the tray.

CER091

6. Troubleshooting

Problem Solution

Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly.

See page 30 "Supported Paper".

• Paper is too thin. See page 30 "Supported Paper".

• If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.

The printed paper is curled. • Load the paper upside down in the paper tray.

• If the paper curl is severe, take prints from the output tray more frequently.

• Paper is damp. Use paper that has been stored properly. See page 30 "Supported Paper".

Images are printed diagonally to the pages.

If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.

Print Quality Problems

Checking the Condition of the Machine

If there is a problem with the quality of printing, first check the condition of the machine.

Possible Cause Solution

Print Quality Problems

There is a problem with the machine's location.

An unsupported types of paper is used.

The paper type setting is incorrect. Make sure that the paper type setting of the printer driver

A non-genuine print cartridge is being used.

An old print cartridge is being used. Print cartridge should be opened before their expiration date

The machine is dirty. See page 61 "Maintaining the Machine", and clean the

Humidity level surrounding the machine may be too low.

Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock.

Make sure that the paper being used is supported by the machine. See page 30 "Supported Paper".

matches the type of paper loaded. See page 28 "Specifying Paper Type and Paper Size Using the Printer Driver".

Refilled or non-genuine print cartridge reduces print quality and can cause malfunctions. Use genuine print cartridge only.

and used within six months of being opened.

machine as required.

Using the machine in a room where humidity level is too low may cause black lines of a few millimeters thick to appear on printouts with 75-millimeter spaces in between. In this case, set [Low Humidity Mode] to [On].

For details about how to configure the settings, see page 57 "Using Smart Organizing Monitor" and the Smart Organizing Monitor Help.

Checking the Printer Driver Settings

Problem Solution

The printed image is smudged. On the printer driver's [Paper] tab, select [Bypass Tray] in the

[Input Tray:] list. In the [Paper Type:] list, select a proper paper type.

6. Troubleshooting

Problem Solution

Images smudge when rubbed. (Toner is not fixed.)

When printing graphics, the output and the screen are different.

On the printer driver's [Paper] tab, select a proper paper type in the [Paper Type:] list.

To print accurately, specify the printer driver setting to print without using the graphics command. For details about specifying the printer driver setting, see the printer driver Help.

Images are cut off, or excess is printed.

Use the same size paper selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print. For details about the reduction function, see the printer driver Help.

Photo images are coarse. Use the application's or printer driver's settings to specify a

higher resolution.

For details about the printer driver's settings, see the printer driver Help.

A solid line is printed as a dashed line or appears blurred.

Fine lines are fuzzy, of inconsistent thickness, or do not appear.

Change the dithering settings on the printer driver. For details about the dithering settings, see the printer driver Help.

If the problem persists, specify the settings of the application in which the image was created to change the thickness of the lines.

Printer Problems

This section describes printing problems and possible solutions.

Problem Solution

An error occurs. If an error occurs when printing, change the computer or

printer driver settings.

• Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it.

• Check whether other applications are operating.

Close any other applications, as they may be interfering with printing. If the problem is not resolved, close unneeded processes too.

• Check that the latest printer driver is being used.

A print job is canceled. Set I/O Timeout to a larger value than the current settings.

There is a considerable delay between the print start command and actual printing.

The whole printout is blurred. • Paper is damp. Use paper that has been stored properly.

Cannot print properly when using a certain application, or cannot print

image data properly.

Some characters are printed faintly or not printed.

The print position is misaligned. Adjust the print position by specifying [Registration: Tray 1] or

• Processing time depends on data volume. High volume data, such as graphics-heavy documents, take longer to be processed. Wait for a while.

• To speed up printing, reduce the printing resolution using the printer driver. For details, see the printer driver Help.

See page 30 "Supported Paper".

• If you enable [Toner Saving], printing is generally less dense.

• Condensation may have collected. If rapid change in temperature or humidity occurs, use this machine only after it has acclimatized.

Change the print quality settings.

[Registration: Bypass Tray] on the [Maintenance] tab in Smart Organizing Monitor.

6. Troubleshooting

Print Positions Do Not Match Display Positions

If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following.

Problem Solution

Page layout settings are not configured properly.

Check that the page layout settings are properly configured in the application.

Common Problems

This section describes how to troubleshoot common problems that may occur while operating the machine.

Problem Possible cause Solution

The machine does not turn on. The power cord is not

connected properly.

The red indicator is lit or flashing.

Pages do not print. The machine is receiving data. If the Data In indicator is

Pages are not printed. The interface cable is not

Strange noise is heard. The supplies are not properly

An error has occurred. See page 67 "Error and Status

connected correctly.

installed.

• Make sure that the power plug is firmly inserted into the wall outlet.

• Make sure that the wall outlet is not defective by connecting another working device.

Indicate on the Control Panel".

flashing, the machine is receiving data. Wait for a while.

• Reconnect the cable.

• Check that the interface cable is the correct type.

Confirm that the supplies are properly installed.

• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.

6. Troubleshooting

7. Configuring Network Settings Using OS X

This chapter describes how to connect the machine to the network and specify the network settings using OS X.

Configurations differ according to the communication environment of your system.

Connecting the Machine to a Wired Network

The following procedure is explained using OS X 10.11 as an example.

Using a USB Cable

1. Turn on your computer.

2. Insert the provided CD-ROM into the CD-ROM drive of the computer.

If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp200/support/gateway/).

3. Double-click the CD-ROM drive icon.

4. Double-click the [Mac OS X] folder.

5. Double-click the folder of driver you want to install.

6. Follow the instructions in the setup wizard.

7. Click [Close] in the [Summary] dialog box.

8. Start System Preferences.

9. Click [Printers & Scanners].

Check that the machine automatically recognized by plug-and-play appears in the printers list.

10. Click the [+] button.

If [Add Printer or Scanner...] appears, click it.

11. Click [Default].

12. Select the printer that has "USB" indicated in the [Kind] column.

13. Select the printer you are using from the [Use:] pop-up menu.

14. Click [Add].

15. Click [Duplexer] on the [Setting up] screen, and then click [OK].

16. Quit System Preferences.

Setup is completed.

7. Configuring Network Settings Using OS X

• If you want to install Smart Organizing Monitor, see page 88 "Installing Smart Organizing Monitor".

Using an Ethernet Cable

1. Turn on your computer.

2. Insert the provided CD-ROM into the CD-ROM drive of the computer.

If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp200/support/gateway/).

3. Double-click the CD-ROM drive icon.

4. Double-click the [Mac OS X] folder.

5. Double-click the folder of driver you want to install.

6. Follow the instructions in the setup wizard.

7. Click [Close] in the [Summary] dialog box.

8. Start System Preferences.

9. Click [Printers & Scanners].

10. Click the [+] button.

If [Add Printer or Scanner...] appears, click it.

11. Click [Default].

12. Select the printer that has "Bonjour" indicated in the [Kind] column.

If the printer name is not displayed, select the icon that corresponds to your network environment (TCP/IP, etc.).

13. Select the printer you are using from the [Use:] pop-up menu.

14. Click [Add].

15. Quit System Preferences.

16. On the [Application] menu, double-click [Smart Organizing Monitor].

For details about how to install Smart Organizing Monitor, see page 88 "Installing Smart Organizing Monitor".

17. Click [User Tools] tab.

18. Click [Printer Configuration].

19. Enter the access code, and then click [OK].

The default access code is "Admin".

Connecting the Machine to a Wired Network

20. On the [Network 1] tab, select [On] for [DHCP] to automatically obtain the IP address or

[Off] to specify the IP address manually.

If you have selected [On], proceed to Step 25.

21. Enter the machine's IPv4 address in [IP Address].

22. Enter the subnet mask in [Subnet Mask].

23. Enter the gateway address in [Default Gateway Address].

24. Click [OK].

25. Wait until the machine restarts.

Setup is completed.

7. Configuring Network Settings Using OS X

Connecting the Machine to a Wireless Network

You can use this function on SP 277NwX and SP 221Nw only.

There are four methods for connecting the machine to a wireless network:

• Using the WPS button

See page 89 "Using the WPS Button".

• Using a PIN code

See page 90 "Using a PIN Code".

• Manual setup

See page 91 "Manual Setup".

• It is necessary to install Smart Organizing Monitor to the computer before configuring the settings. For details about how to install Smart Organizing Monitor, see page 88 "Installing Smart Organizing Monitor".

Installing the Printer Driver

The following procedure is explained using OS X 10.11 as an example.

1. Turn on your computer.

2. Insert the provided CD-ROM into the CD-ROM drive of the computer.

If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp200/support/gateway/).

3. Double-click the CD-ROM drive icon.

4. Double-click the [Mac OS X] folder.

5. Double-click the folder of driver you want to install.

6. Follow the instructions in the setup wizard.

7. Click [Close] in the [Summary] dialog box.

Installing Smart Organizing Monitor

The following procedure is explained using OS X 10.11 as an example.

1. Turn on your computer.

Connecting the Machine to a Wireless Network

2. Insert the provided CD-ROM into the CD-ROM drive of the computer.

If your computer does not have a CD-ROM drive, download a setup file from our website (http:// www.ricoh.com/printers/sp200/support/gateway/).

3. Double-click the CD-ROM drive icon.

4. Double-click the [Mac OS X] folder.

5. Double-click the [Utility] folder.

6. Double-click the package file icon.

7. Follow the instructions in the setup wizard.

8. If the [Printer Driver Selection] dialog box appears, do one of the following:

• Select the machine's model.

• Enter the IP address of the machine manually.

• Click [Search Network Printer] to search the machine via the network.

9. Click [OK].

10. Click [Close] in the [Summary] dialog box.

Using the WPS Button

A router (access point) is needed to set up a connection.

Before doing the following procedure, install the printer driver according to the procedure on page 88 "Installing the Printer Driver".

Make sure the Ethernet cable is not connected to the machine.

1. Turn on your computer.

2. On the [Application] menu, double-click [Smart Organizing Monitor].

3. Click [User Tools] tab.

4. Click [Printer Configuration].

5. Enter the access code, and then click [OK].

The default access code is "Admin".

6. On the [Network 1] tab, make sure [Wireless Function:] is set to [Active].

When [Inactive] is set, follow the steps below:

1. Select [Active], and then click [OK].

2. "The settings will become effective after restart of the printer" is displayed on the screen, and then click [OK].

3. Wait until the machine restarts. Go back to the step to continue the setting process after Smart Organizing Monitor has dis-played "Ready".

7. Configuring Network Settings Using OS X

7. Click [OK].

8. Wait until the machine restarts.

9. Click [User Tools] tab.

10. Click [Printer Configuration].

11. Enter the access code, and then click [OK].

The default access code is "Admin".

12. On the [Wireless] tab, select [Setup with WPS] for [Configuration Method].

13. Click [Connect].

14. Press the WPS button on the router (access point) within two minutes.

For details about how to use the WPS button, refer to the manuals for the router (access point).

15. Check the result.

• Connection has succeeded:

The Power indicator lights up.

Configuring the Wi-Fi settings is complete.

• Connection has failed:

All the indicators start to flash simultaneously, and after 30 seconds, only the Power indicator lights up. Check the configuration for the router (access point), then try the connection again.

Using a PIN Code

A router (access point) is needed to set up a connection. To establish a connection using the PIN code, use a computer that is connected to the router (access point).

Before doing the following procedure, install the printer driver according to the procedure on page 88 "Installing the Printer Driver".

Make sure the Ethernet cable is not connected to the machine.

The following procedure is explained using OS X 10.11 as an example.

1. Check that the router (access point) is working correctly.

2. Open the PIN code configuration window (web page) for the router (access point)on your

computer.

3. Turn on your computer.

4. On the [Application] menu, double-click [Smart Organizing Monitor].

5. Click [User Tools] tab.

6. Click [Printer Configuration].

Connecting the Machine to a Wireless Network

7. Enter the access code, and then click [OK].

The default access code is "Admin".

8. On the [Wireless] tab, select [Setup with WPS] for [Configuration Method].

9. Select [Wi-Fi Protected Setup with PIN Code] for [One-Touch Connection Setting (WPS)].

10. Click [Get PIN Code] and check the PIN code.

Write down the PIN code in case you might forget it.

11. Enter the machine’s PIN code (8 digits) on the router (access point)’s web page.(The web

page accessed in Step 2)

12. Execute WPS (PIN system) from the router (access point)’s web page.

13. Check the result.

• Connection has succeeded:

The Power indicator lights up.

Configuring the Wi-Fi settings is complete.

• Connection has failed:

All the indicators start to flash simultaneously, and after 30 seconds, only the Power indicator lights up. Check the configuration for the router (access point), then try the connection again.

Manual Setup

A router (access point) is needed to set up a connection. You need to select the same authentication method and encryption method that the router (access point) is using. You can check them on the settings screen of the router (access point).

Before doing the following procedure, install the printer driver according to the procedure on page 88 "Installing the Printer Driver".

Make sure the Ethernet cable is not connected to the machine.

Checking the SSID and encryption key

The SSID and Encryption key for the router (access point) may be printed on a label affixed to the router (access point). For details about the SSID and Encryption key, refer to the router (access point) manual.

Configuring settings using Smart Organizing Monitor

1. Check that the router (access point) is working correctly.

2. Turn on your computer.

3. On the [Application] menu, double-click [Smart Organizing Monitor].

4. Click [User Tools] tab.

5. Click [Printer Configuration].

7. Configuring Network Settings Using OS X

6. Enter the access code, and then click [OK].

The default access code is "Admin".

7. On the [Wireless] tab, select [Manual Setup] for [Configuration Method].

8. Select the authentication method in [Authentication]. Configurations differ according

to the authentication method.

• WPA2-PSK or Mix Mode WPA/WPA2

• Enter the SSID of the router (access point) in [SSID].

• Enter the WPA passphrase of the access point (router) in [WPA Passphrase].

• Open System or Shared Key

• Enter the SSID of the router (access point) in [SSID].

• Select [WEP] in [Encryption].

Do not select [None] except in special circumstances. If you select [None], the security system may not work.

• Select [64 bit] or [128 bit] in [WEP Key Length].

• When you register multiple encryption keys, select a registration number between [ 1] and [ 4] in [WEP Transmit Key ID].

• Select [Hexadecimal] or [ASCII] in [WEP Key Format].

• Enter the WEP key in [WEP Key].

9. Click [Apply], and then click [OK].

10. When "Connected" is displayed in [Wireless Status] on the [Wireless] tab, the

connection has been established.

11. Click [OK].

8. Appendix

This chapter describes the machine specifications and consumables.

Transmission Using IPsec

For securer communications, this machine supports the IPsec protocol. When applied, IPsec encrypts data packets at the network layer using shared key encryption. The machine uses encryption key exchange to create a shared key for both sender and receiver. To achieve even higher security, you can also renew the shared key on a validity period basis.

• IPsec is not applied to data obtained through DHCP, DNS, or WINS.

• IPsec compatible operating systems are Windows Vista or later, Windows Server 2003 or later, OS X 10.7 or later, Red Hat Enterprise Linux 6 or later. However, some setting items are not supported depending on the operating system. Make sure the IPsec settings you specify are consistent with the operating system's IPsec settings.

• If you cannot access Web Image Monitor due to IPsec configuration problems, disable IPsec on the [Network 2] tab under [Printer Configuration] using Smart Organizing Monitor, and then access Web Image Monitor.

• For details about specifying the IPsec settings using Web Image Monitor, see page 44 "Using Web Image Monitor".

• For details about enabling and disabling IPsec using Smart Organizing Monitor, see the Smart Organizing Monitor Help.

Encryption and Authentication by IPsec

IPsec consists of two main functions: the encryption function, which ensures the confidentiality of data, and the authentication function, which verifies the sender of the data and the data's integrity. This machine's IPsec function supports two security protocols: the ESP protocol, which enables both of the IPsec functions at the same time, and the AH protocol, which enables only the authentication function.

ESP Protocol

The ESP protocol provides secure transmission through both encryption and authentication. This protocol does not provide header authentication.

• For successful encryption, both the sender and receiver must specify the same encryption algorithm and encryption key. The encryption algorithm and encryption key are specified automatically.

8. Appendix

• For successful authentication, the sender and receiver must specify the same authentication algorithm and authentication key. The authentication algorithm and authentication key are specified automatically.

AH Protocol

The AH protocol provides secure transmission through authentication of packets only, including headers.

AH Protocol + ESP Protocol

When combined, the ESP and AH protocols provide secure transmission through both encryption and authentication. These protocols provide header authentication.

• For successful encryption, both the sender and receiver must specify the same encryption algorithm and encryption key. The encryption algorithm and encryption key are specified automatically.

• Some operating systems use the term "Compliance" in place of "Authentication".

Security Association

This machine uses encryption key exchange as the key setting method. With this method, agreements such as the IPsec algorithm and key must be specified for both sender and receiver. Such agreements form what is known as an SA (Security Association). IPsec communication is possible only if the receiver's and sender's SA settings are identical.

The SA settings are auto configured on both parties' machines. However, before the IPsec SA can be established, the ISAKMP SA (Phase 1) settings must be auto configured. When this is done, the IPsec SA (Phase 2) settings, which allow actual IPsec transmission, will be auto configured.

Also, for further security, the SA can be periodically auto updated by applying a validity period (time limit) for its settings. This machine only supports IKEv1 for encryption key exchange.

Multiple settings can be configured in the SA.

Settings 1-10

You can configure ten separate sets of SA details (such as different shared keys and IPsec algorithms).

IPsec policies are searched through one by one, starting at [No.1].

Encryption Key Exchange Settings Configuration Flow

This section explains the procedure for specifying encryption key exchange settings.

Machine PC

Transmission Using IPsec

1. Set the IPsec settings on Web Image Monitor.

2. Enable IPsec settings. 2. Enable IPsec settings.

3. Confirm IPsec transmission.

• After configuring IPsec, you can use "ping" command to check if the connection is established correctly. Because the response is slow during initial key exchange, it may take some time to confirm that transmission has been established.

• For details about enabling and disabling IPsec using Smart Organizing Monitor, see the Smart Organizing Monitor Help.

1. Set the same IPsec settings as the machine on PC.

Specifying Encryption Key Exchange Settings

• This function is available only when an administrator password is specified.

1. Start the web browser and access the machine by entering its IP address.

2. Click [IPsec Settings].

3. Click the [IPsec Policy List] tab.

4. Select the number of the setting you want to modify in the list, and then click [Change].

5. Modify the IPsec related settings as necessary.

6. Enter the administrator password, and then click [Apply].

7. Click the [IPsec Global Settings] tab, and then select [Active] in [IPsec Function].

8. If necessary, specify [Default Policy], [Broadcast and Multicast Bypass], and [All ICMP

Bypass] also.

9. Enter the administrator password, and then click [Apply].

8. Appendix

• An administrator password can be specified in the [Administrator] tab.

Specifying IPsec Settings on the Computer

Specify exactly the same settings for IPsec SA settings on your computer as are specified for the IPsec Settings on the machine. Setting methods differ according to the computer's operating system. The following procedure is based on Windows 7 in an IPv4 environment as an example.

1. On the [Start] menu, click [Control Panel], [System and Security], and then click

[Administrative Tools].

2. Double-click [Local Security Policy], and then click [IP Security Policies on Local

Computer].

3. In the "Action" menu, click [Create IP Security Policy...].

The IP Security Policy Wizard appears.

4. Click [Next].

5. Enter a security policy name in "Name", and then click [Next].

6. Clear the "Activate the default response rule." check box, and then click [Next].

7. Select "Edit properties", and then click [Finish].

8. In the "General" tab, click [Settings...].

9. In "Authenticate and generate a new key after every", enter the same validity period (in

minutes) that is specified on the machine in [IKE Life Time], and then click [Methods...].

10. Confirm that the Encryption Algorithm ("Encryption"), Hash Algorithm ("Integrity"), and

IKE Diffie-Hellman Group ("Diffie-Hellman Group") settings in "Security method preference order" all match those specified on the machine in [IKE Settings].

If the settings are not displayed, click [Add...].

11. Click [OK] twice.

12. Click [Add...] in the "Rules" tab.

The Security Rule Wizard appears.

13. Click [Next].

14. Select "This rule does not specify a tunnel", and then click [Next].

15. Select the type of network for IPsec, and then click [Next].

16. Click [Add...] in the IP Filter List.

17. In [Name], enter an IP Filter name, and then click [Add...].

18. Click [Next].

The IP Filter Wizard appears.

Transmission Using IPsec

19. In [Description:], enter a name or a detailed explanation of the IP filter, and then click

[Next].

You may click [Next] and proceed to the next step without entering any information in this field.

20. Select "My IP Address" in "Source address", and then click [Next].

21. Select "A specific IP Address or Subnet" in "Destination address", enter the machine's IP

address, and then click [Next].

22. For the IPsec protocol type, select "Any", and then click [Next].

23. Click [Finish], and then click [OK].

24. Select the IP filter that you have just created, and then click [Next].

25. Click [Add...] in the Filter Action.

The Filter Action Wizard appears.

26. Click [Next].

27. In [Name], enter a Filter Action name, and then click [Next].

28. Select "Negotiate security", and then click [Next].

29. Select one of options for computers allowed to communicate with, and then click [Next].

30. Select "Custom" and click [Settings...].

31. When [ESP] is selected for the machine in [Security Protocol] under [IPsec Settings], select

[Data integrity and encryption (ESP)], and configure the following settings:

Set the value of [Integrity algorithm] to the same value as the [Authentication Algorithm for ESP] specified on the machine.

Set the value of [Encryption algorithm] to the same value as the [Encryption Algorithm for ESP] specified on the machine.

32. When [AH] is selected for the machine in [Security Protocol] under [IPsec Settings], select

[Data and address integrity without encryption (AH)], and configure the following settings:

Set the value of [Integrity algorithm] to the same value as the [Authentication Algorithm for AH] specified on the machine.

Clear the [Data integrity and encryption (ESP)] check box.

33. When [ESP&AH] is selected for the machine in [Security Protocol] under [IPsec Settings],

select [Data and address integrity without encryption (AH)], and configure the following settings:

Set the value of [Integrity algorithm] under [Data and address integrity without encryption (AH)] to the same value as [Authentication Algorithm for AH] specified on the machine.

Set the value of [Encryption algorithm] under [Data integrity and encryption (ESP)] to the same value as [Encryption Algorithm for ESP] specified on the machine.

8. Appendix

34. In the Session key settings, select "Generate a new key every", and enter the same

validity period (in [Seconds] or [Kbytes]) as that specified for [Life Time] on the machine.

35. Click [OK], and then click [Next].

36. Click [Finish].

If you are using IPv6, you must repeat this procedure from Step 12 and specify ICMPv6 as an exception. When you reach Step 22, select [58] as the protocol number for the "Other" target protocol type, and then set [Negotiate security] to [Permit].

37. Select the filter action that you have just created, and then click [Next].

38. Select one of options for an authentication method, and then click [Next].

39. Click [Finish], and then click [OK] twice.

The new IP security policy (IPsec settings) is specified.

40. Select the security policy that you have just created, right click on it, and then click

[Assign].

IPsec settings on the computer are enabled.

• To disable the computer's IPsec settings, select the security policy, right click, and then click [Unassign].

Ricoh SP 277NwX User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

TABLE OF CONTENTS

How to Find Information about Operations and Troubleshooting

Operating Manual (Printed)

Operating Manual (Digital Format)

Help

How to Read This Manual

Introduction

Symbols Used in This Manual

Model-Specific Information

Disclaimer

Notes

Note to Administrator

Password

About IP Address

Differences in Performance/Functions between Different Models

1. Guide to the Machine

Guide to Components

Exterior

Interior

Control Panel

About Operation Tools

Workflow for Loading Paper and Configuring Paper Sizes and Types

Loading Paper

Loading Paper into Tray 1

Extending Tray 1 to load paper

Loading Paper into the Bypass Tray

Specifying Paper Type and Paper Size Using Smart Organizing Monitor

Specifying a Custom Paper Size

Specifying Paper Type and Paper Size Using Web Image Monitor

Specifying a Custom Paper Size

Specifying Paper Type and Paper Size Using the Printer Driver

When Using Windows

When Using OS X

Supported Paper

Specifications of Paper Types

Plain Paper

Thick Paper 1

Thin Paper

Recycled Paper

Color Paper

Preprinted Paper

Prepunched Paper

Letterhead

Bond Paper

Cardstock

Non-Recommended Paper Types

Paper Storage

Print Area

3. Printing Documents

What You Can Do with the Printer Function

Displaying the Printing Preferences Dialog Box

Displaying the Printing Preferences Dialog Box from the [Start] Menu

Displaying the Printing Preferences Dialog Box in an Application

Displaying the Printing Preferences Dialog Box in an Application When Using Windows

Displaying the Printing Preferences Dialog Box in an Application When Using OS X

Basic Operation of Printing

Canceling a Print Job

Canceling a print job before printing has started

Canceling a print job while printing

4. Configuring the Machine Using Utilities

Available Setting Functions Using Web Image Monitor and Smart Organizing Monitor

Using Web Image Monitor

Displaying Top Page

Changing the Interface Language

Installing the Help Source File

Displaying Help

Menu

Home

System Settings

Network Settings

IPsec Settings

Print List/Report

Administrator Tools

Using Smart Organizing Monitor

Displaying the Smart Organizing Monitor Dialog

Checking the Status Information