Prince Castle DHB2PT-27 Service Manual

REG

BKFT

MENU

ENTER

TRANSFER

EDIT

PROD

NAME

⇑

⇑

REG

BKFT

MENU

ENTER

TRANSFER

Operation

Operation

Product Holding Bin

Product Holding Bin

Manual

Manual

Pan & Pan Cover

Button Bar

Product Identification

PRINCE CASTLE

LOGO Button

LED Timers (tri-color)

(qty. 6)

Pan Buttons

(qty. 6)

Temperature Control

Panel

Transfer Button

UP and DOWN
Arrow Buttons

Upper Pan Displays

(qty. 3)

Lower Pan Displays

DHB2PT

DHB2PT

MENU/ENTER

Button

REG (Regular Menu)

(qty. 3)

-27 Series

-27 Series

BKFT (Breakfast)

LED

LED

Power On/Off Switch

LIMITED WARRANTY

This product is warranted to be free from defects in material and/or
workmanship for a period of 1 year from date of original installation, not to
exceed 18 months from the date of manufacture.

Any component which proves to be faulty in material and/or workmanship will
be replaced or repaired (at the option of Prince Castle, Inc.) without cost to
the customer for parts and labor. This warranty covers on-location service
(i.e. trip charges and/or mileage). Travel mileage is limited to 100 miles (200
Kilometers) round trip (one trip warranty) from an authorized service agency
or its sub-service agency.

This warranty is subject to the following exceptions/conditions:

• Use of any non-genuine Prince Castle par ts voids this warranty.

• All labor to be performed during regular work hours. Overtime premium
(the incremental amount) will be charged to the customer.

• Damage caused by carelessness, neglect and/or abuse (e.g., dropping,
tampering or altering parts, equipment damaged in shipment, by fire, flood
or an act of God) is not covered under this warranty.

• All problems due to operation at voltages other than that specified on
equipment nameplates are not covered by this warranty. Conversion to
correct voltage is the customer’s responsibility.

• This equipment must be serviced by Prince Castle Authorized Service
Agency or a Prince Castle Service Technician during the warranty period.

TABLE OF CONTENTS

Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Electrical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–9

CastleNet Communications Network . . . . . . . . . . . . . . .10

Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Parts List & Exploded View . . . . . . . . . . . . . . . . . . . . . . .13

541-536RevB

355 East Kehoe Blvd. • Carol Stream, IL 60188

Phone: [phone] • Toll Free: 1-800-PCASTLE

Fax: [phone] • www.princecastle.com

Printed in USA 8/06 © 2006

Safety Information

Product Holding Bin

DHB2PT-27 Series

WARNING
Indicates information important to the proper opera­tion of the unit. Failure to observe may result in dam­age to the equipment and/or severe bodily injury or

Indicates information important to the operation of
the unit. Failure to observe may result in damage to
the equipment.

CAUTION

death.

Electrical Information

Model Volts Hz Watts Amps Plug Number Agency Approval

DHB2PT-27 120 60 1650 Max 13.8 Max NEMA 5-20P UL / cUL / UL Sanitation

DHB2PT-27CE 220-240 50 1880 Max 7.8 Max CEE 7-7 Schuko CE / UL Sanitation

DHB2PT-27GB 240 50 1880 7.8 BS-1363A UL Sanitation

DHB2PT-27AU 240 50 1880 7.8 AS-3112 UL Sanitation

DHB2PT-27F 220-240 50 1880 Max 7.8 Max None UL Sanitation

DHB2PT-27J 200 50/60 1700 8.6 None UL Sanitation

Installation

A. Remove the unit from the carton and inspect for signs of damage. If

there is damage to the unit:

• notify the carrier within 24 hours of delivery

• save carton and packaging materials for inspection purposes

• contact your local dealer, or if purchased directly, the Prince
Castle Sales Department at 800-722-7853 or 1-630-462-8800 to
arrange for a replacement unit.

NOTE: When installing this unit, the ambient temperature at the mount­ing site should not exceed 100°F.

B. Place the bin on a counter and seal the base to the counter with

food-approved sealant.

C. Plug the power cord into the bin and connect the plug into the prop-

er electrical outlet (?? amp, ??? Volt). All connections must be in
accordance with local electrical codes and any other applicable
codes.

NOTE: The electrical receptacle should be a dedicated outlet. No other
equipment should be operating on the line (refrigerators, fryers, etc.).

D. Install the racks, pans and pan covers into the cavities.

E. Turn the power switch to ON. Allow 30 minutes for warm-up.

White Plug Jack

(in from another unit)

NOTE: If the unit is to networked with other Prince Castle units, a
Retro Bun Timer may be connected to any one bin in the chain. Refer
to CASTLENET COMMUNICATIONS NETWORK in this manual.

BIN 1 BIN 2 BIN 3

Rear of PHU

IN

Power Cord Inlet

EXTERNAL

OUT

Black Plug Jack

(out to another unit)

RETRO

BUN

TIMER

EXTERNAL

IN

OUT

EXTERNAL

IN

OUT

EXTERNAL

IN

OUT

Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased
equipment.

Printed in USA 8/06 © 2006

2

541-536revB

REG

BKFT

MENU

ENTER

TRANSFER

Turn power On/Off switch to ON position.

EGGS

EGGS

MENU

ENTER

BKFT

REG

EGGS

EGGS

MENU

ENTER

BKFT

REG

REG

BKFT

MENU

ENTER

TRANSFER

REG

BKFT

MENU

ENTER

TRANSFER

EGGS

BACN

SAUS

BACN

MENU

ENTER

TRANSFER

Y

1

Load pan covers (if used) onto pan racks and
insert racks into the unit.

Operation

2

Product Holding Bin

DHB2PT-27 Series

Press all PAN Buttons

LED Timing Status

3

LED Timers

(steady) = Ready for product

REDRED

(flashing) = Discard product

REDRED

(steady) = Oldest product, use first

GREENGREEN

(flashing) = Cook more product

GREENGREEN

YELLOW
YELLOW

(steady) = Newer product, use green first
(flashing) = Cook more product

Allow 30 minutes

for
heaters to reach operating
temperature. The
Temperature Display will
show temperature as unit
warms up to the operating
temperature.

Power On/Off Switch

The PAN DISPLAYS will show the
assigned product name.

If no product is assigned, the display
will be dim and show “----”. Pressing
the PAN button will not activate the
timer if “----” is displayed. Pressing
PAN button when product name is
displayed will start timing cycle.

When LED is steady

4

RED, load product

and press the PAN
Button.

If only one pan is active for a
product, the LED will turn from
RED to GREEN.

BKFT (Breakfast) or
REG (Regular Menu)
will be lit depending on
pre-programmed menu.

If no other pan is active for a
product, the LED for the first
pan loaded will turn from RED
to GREEN.

The LED for the 2nd pan (3rd
pan, etc.) loaded will turn from
RED to YELLOW.

An LED timer can be stopped
(cancelled) at any time by
pressing and releasing the
corresponding PAN Button.

When any of the timer LED’s flash, cook more product or

5

remove and discard product as indicated.

GREEN GREEN Flashing

Cook more product

YELLOW

ELLOW Flashing

Cook more product

RED RED Flashing

Discard product

WARNING

Hot surfaces.

Product, along with any remaining time, can be

6

transferred from one cavity to another as follows:

A. Press and release the TRANSFER

Button. Displays for available bins

C. Press and release the

TRANSFER button again.
are brightly lit. Displays for bins
currently timing, are dimly lit.

B. Press and release the PAN

button of the product to be
moved.

D. Move the product. Press and release

the PAN Button for the new location.
The new location will finish timing
the product. When the transferred
pan timing expires, location will
revert to original menu setting.

NOTE: If product transfer is not completed within a pre-programmed

transfer time, the transfer will be cancelled. See your Manager.

541-536RevB

3

Printed in USA 8/06 © 2006

Operation (continued)

To change a menu selection for a specific pan cavity, use the following steps:

7

A. Press and hold the Prince Castle Logo Button for 6 seconds. All Pan

Displays will show “PROG”. All LED Timers will be red.

Product Holding Bin

D. Press the UP or DOWN Button to

scroll to the desired menu item.

DHB2PT-27 Series

E. Press the MENU/ENTER button

to select the menu item.

PROG

B. Press and hold the MENU/ENTER Button. The display next to the

MENU/ENTER Button will display the menu choices. While holding the
DAYPART/ENTER button, press the UP or DOWN Buttons to scroll
through the menu choices.

C. Press a PAN Button to change the menu. The LED Timer will change to

yellow and the Display will change from “PROG” to the assigned menu
item.

To shut down the unit, turn the power On/Off switch to OFF.

8

TRANSFER

MENU

ENTER

PROG

BKFT

REG

TRANSFER

PROG

F. Repeat steps A - E as required for other Pan Displays. Press

the Prince Castle Logo Button to exit the program mode.

NOTE: Up to six products may be programmed for each Pan
Button (1 for each menu). In addition, a pan may be set as “not
used” by assigning “----” as its product.

PROG

Cleaning

Before performing any maintenance, turn the power switch to the OFF

position and unplug the power cord from the electrical receptacle.

This unit is not watertight. Do not clean with a water jet/jet spray.

1. Turn the unit off and unplug the power cord from the electrical
receptacle.

2. Remove the pan covers and pan racks. Clean all parts using a
soapy cloth, then rinse and wipe with a non-soapy, damp cloth.

NOT use a green scotch bright pad cleaner, ice or water.

DO

Do not immerse the unit in water.

WARNING

CAUTION

Setting Temperature

The unit has four shelves, each with an upper and lower heater (eight heaters total).
The factory pre-set for the upper heaters is 225°F.

1

The factory pre-set for the lower heaters is 195°F.
Each upper heater has a programmable range of 150° - 275°F.
Each lower heater has a programmable range of 150° - 225°F.
Use the control below and the following steps to set the setpoint temperatures for each heater.

UPPER SHELF LED

This LED will be lit to indicate

upper shelf is selected

PROG LED

This LED will be lit to indicate

unit is in Program Mode

LOWER SHELF & LED

This LED will be lit to indicate

lower shelf is selected

ACTUAL TEMP BUTTON & LED

Press to display actual temperature for the

selected heater. LED will be lit when actual tem-

perature is displayed.

SETPOINT BUTTON & LED

Press to display setpoint temperature of a

selected heater. LED will be lit when setpoint

temperature is displayed.

NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN arrow buttons
simultaneously while turning the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.

UPPER
PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U225

NOTE: The unit is preset to display temperature in
Fahrenheit. To display in Celsius, press and hold
the DOWN Arrow button immediately after turning
on the power switch. To switch back to Fahrenheit,
press and hold the UP Arrow button after turning
on the power switch.

PRINCE CASTLE LOGO BUTTON

TEMPERATURE DISPLAY

A, b, C or d Shelf

UP/DOWN ARROW BUTTONS

Used with other buttons to scroll

through heater and temperature

selections

Press to enter

temperature selections

Printed in USA 8/06 © 2006

4

541-536revB

REG

BKFT

MENU

ENTER

TRANSFER

U220

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U225

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U225

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

Setting Temperature (continued)

U2:30

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U225

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U2:20

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U220

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U2:30

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

U220

UPPER

PROG

LOWER

ACTUAL

TEMP

SET-

POINT

Product Holding Bin

DHB2PT-27 Series

Press the UP or DOWN Arrow Buttons until the desired shelf

2 3

LED and upper (U) or lower (L) heater is selected.

Press the UP or DOWN Arrow Buttons until the desired

4

setpoint temperature is displayed

Press and hold the SETPOINT Button and the Prince Castle
Logo Button for 5 seconds. The Program LED will light.

Press the Prince Castle Logo Button to save the new setpoint

5

value. Repeat steps 2—5 to change the setpoint for any other
heater.

1

Use the following steps to calibrate
the individual heaters.

NOTE: Allow sufficient amount of
time for temperatures to stabilize
before starting calibration.

Press the UP or DOWN Arrow
Buttons until the desired shelf LED
and upper (U) or lower (L) heater is
selected.

Press and hold the PRINCE CASTLE
LOGO and ACTUAL Buttons for 5

3

seconds. The semi-colon (:) LED
indicator will light. The temp dis­played is the actual heater tempera­ture sensed by the controller.

541-536RevB

To clear any offset
readings, press the
SETPOINT Button.

Calibrating Heaters

Take a temperature reading within the shelf near the center of

2

the heater surface.
Use a standalone temperature meter (not supplied).

WARNING

Hot surfaces. Use

caution when taking

temperature readings

within the shelf

Press the UP or DOWN Arrow

4

Buttons until the temperature
displayed matches the reading
obtained in Step 2.

5

Press the PRINCE CASTLE
LOGO Button to save the
temperature value and exit the
Calibration Mode.

Printed in USA 8/06 © 2006