Panasonic KX-TVS50, KX-TVS80 User Manual

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Voice Processing System

Installation Manual

VOICE PROCESSING SYSTEM

POWER

Model No.

KX-TVS50 KX-TVS80

Thank you for purchasing a Panasonic Voice Processing System, Model KX-TVS50/KX-TVS80. Please read this manual before installing, customizing, or operating the Voice Processing System.

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Important Information

SAFETY REQUIREMENTS

• Read all the information c ontained in this manual.

• Follow all product warnings, cautions, and instructions.

• Do not install the unit near water or moisture, heating appliances, or electrical noise generating devices such as televisions, monitors, fluorescent lamps, or electric motors.

• Install the unit so that the power cord is not obstruc ted in an y way. Do not connect this unit to an extension cord.

• Mount the unit on a stable wall surface. Do not mount the VPS inside of a separate enclosure unless it is properly ventilated.

• Keep the unit free of dust, moisture, condensation, high temperature exposure (more than 40 °C{104 °F}) and vibration. Do not expose the unit to direct sunlight.

• Do not insert wires, pins, or any other material into the unit's vent slots or access points. This could result in electrical shock and serious unit malfunction.

• Do not block the vent slots and openings located on the front and top of the unit.

• This unit is designed to operate at one specific voltage and current setting. The proper voltage and current required for this unit are listed on the product label.

• This unit is equipped with a 3-wi re gr ound ing plug. The plug will only fit into a grounde d power outlet. Do not modify this plug in any way. If it cannot be inserted into the outlet, have the outlet replaced by a licensed electrician.

• Do not overload wall outlets. Overloaded outlets could result in fire and/or electrical shock.

• Do not disassemble this product. Dangerous electrical shock could result. The unit must only be disassembled and repaired by qualified Panasonic Factory Service Technicians.

• If the unit malfunctions, disconnect the unit from the telephone line and check the line by reconnecting the telepho ne. If the telephone oper ates properly, have the VPS repaired by an authorized Panasonic Factory Servicenter.

• Unplug the unit from its power source before cleaning.

• Do not use solvent s, liquid clea ners, wat er , or abrasi v e po wders to cl ean this uni t. Use only a damp soft cloth for cleaning.

• Handle the unit carefully. Do not drop or otherwise expose the unit to physical shock.

• Unplug and transport the unit to a service technician if the power supply cord is frayed or damaged, if the cabinet i s cracked or brok en, or when the unit has been exposed to moisture, has been dropped, or is not otherwise operating properly.

• Do not use the telephone during a lightning storm or to report a gas leak in the vicinity of the leak.

WARNING

TO PREVENT FIRE OR ELECTRICAL SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

Important Information

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When you ship the product

Carefully pack and s end it prepai d, adequately insu red and prefer ably in the o riginal carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices. They are NOT equipped to make repairs.

Product service

Panasonic Factory Servicenters for this product are listed in the servicenter directory. Consult your authorized Panasonic dealer for detailed instructions.

The serial number of this product may be found on the label affixed to the back of the unit. You should note the serial number of this unit in the space provided and retain this book as a permanent record of your purchase to aid in identification in the event of theft.

MODEL NO.: SERIAL NO.:

For your future reference

DATE OF PURCHASE

NAME OF DEALER

DEALER’S ADDRESS

DEALER’S TEL. NO.

WARNING

THIS UNIT MAY ONLY BE INSTALLED AND SERVED BY QUALIFIED SERVICE PERSONNEL.

WHEN A FAILURE OCCURS WHICH RESULTS IN THE INTERNAL PARTS BECOMING ACCESSIBLE, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER.

Important Information

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DISCONNECT THE TELECOM CONNECTION BEFORE DISCONNECTING THE POWER CONNECTION PRIOR TO RELOCATING THE EQUIPMENT, AND RECONNECT THE POWER FIRST.

THIS UNIT IS EQUIPPED WITH AN EARTHING CONTACT PLUG. FOR SAFETY REASONS THIS PLUG MUST ONLY BE CONNECTED TO AN EARTHING CONTACT SOCKET WHICH HAS BEEN INSTALLED ACCORDING TO REGULATIONS.

THE POWER SUPPLY CORD IS USED AS THE MAIN DISCONNECT DEVICE, ENSURE THAT THE SOCKET-O UTLET IS LOCATED/INSTALLED NEAR THE EQUIPMENT AND IS EASILY ACCESSIBLE.

CAUTION

Danger of explosion if battery is incorrectly replaced.

Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's instructions.

Note

Before you start setting or changing system parameters, we recommend that you turn off the Call Progression Mode with the OFLN command. While off, the power LED of the VPS will flash and the VPS will not answer any incoming calls. After you f i nis h pro gra mmi ng, us e the ONLN command to turn on the Call Progression Mode (normal operation). Please see

7.2.1 Off-line Set (OFLN) and 7.2.2 On-line Set (ONLN) for more details.

Trademarks

• HyperTerminal is registered trademark of HILGRAEVE, INCORPORATED.

• IBM is registered trademark of International Business Machines Corporation.

• Procomm Plus is registered trademark of DATASTORM TECHNOLOGIES, INC.

• Smartcom is registered trademark of Hayes Microcomputer Products, Inc.

Important Information

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TELEPHONE COMPANY AND F.C.C. REQUIREMENTS AND RESPONSIBILITIES

Notify The Telephone Company

Installation must be performed by a qualified professional installer. If required, provide the telephone company with the following technical information:

•

The telephone numbers to which the system will be connected

• Make: Panasonic

• Model: KX-TVS50/80

• FCC Registration No.: found on the back of the unit

• Ringer Equivalence No.: 0.4B

• Facility Interface Code: 02LS2

• Service Order Code: 9.0F

• Required Network Interface Jack: RJ11C

Connection to the Telephone Line

The VPS unit must not be connected to coin operated telephone lines. Contact the telephone company before connecting this unit to a party line.

Telephone Service Problems

The telephone compan y may temporarily d iscontinue se rvice if the VP S causes proble ms with the telephone networ k. Discontinued service usually occ urs after prior notifi cation. When prior notification is not practical, the telephone company must:

•

Promptly notify the customer of the temporarily discontinued service.

•

Provide the customer with an opportunity to correct the situation or problem.

•

Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to the procedures set forth in Subpart E of Part 68 of the FCC Telephone Equipment Rules.

Telephone Network and Terminal Equipment compatibility

Availability of Telephone Interface Information

When requested by the customer, the telephone company must provide the following information:

•

technical information concerning interface parameters.

•

technical information not specified in FCC rules such as the number of ringers that can be connected to a particular telephone line.

Changes in Telephone Company Communications Facili ties, Equi pment, Operati ons, and Procedures

The telephone company may make changes to its communication facilities, equipment, operations, or procedures, when such action is reasonably required in the operation of its business, and is not inconsistent with FCC rules (FCC Telephone Equipment Rules, Part

68). The custom er shall be g iven adequate notic e in writing w hen changes will:

Important Information

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•

render the customer's equipment incompatible with telephone company communications

•

require modification or alteration of customer terminal equipment

•

materially affect customer terminal equipment use or performance

Adequate notice provides the customer with the opportunity to make any necessary alterations in order to maintain uninterrupted service.

Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in acco rdance wit h the ins tructi ons, may caus e harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

— Reorien t or relocate the receiving antenn a. — Increase the separation between the equipment and receiver. — Connect the equipment into an outlet on a circuit different from that to which

the receiver is connected.

— Consult the dealer or an experienced radio/TV technician for help.

Ringer Equivalence No. (REN)

Customers, before connecting terminal equipment to the telephone network, shall upon request of the Telephone Company , inform the Telephone Company of the particular line(s) to which such connection is mad e, the F.C.C. registration number (see the l abel on the back of the unit) and ringer equivalence number (REN) of the registered terminal equipment. The REN is useful in determining the quantity of devices you may connect to your telephone line and stil l hav e all of those de vices ring when your telephone nu mber is called. In most, but n ot all areas, the sum of t he RE N's of all devices conn ec ted t o one line should not exceed five (5.0). To be certain of the number of de vi ces you may connect to your line, as determined by the REN, you s hould c ontact your local tele phone co mpan y t o dete rmine the maximum REN for your calling area.

CAUTION

Any change or modif ication made to the ter minal equipment, not expr essl y appr o ved by the manufacturer, could void the user's authority to operate this equipment.

When programming and/or making test calls to emergency numbers:

• Remain on the line and briefly explain to the dispatcher the reason for the call.

• Perform these tests during off-peak hours, such as early morning or late evening.

Important Information

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1 VOICE PROCESSING SYSTEM OVERVIEW

1.1 WHAT THE VPS CAN AND CANNOT DO............................................................14

1.1.1 Why Voice Processing?..............................................................................................14

1.1.2 Basic Operations.........................................................................................................14

1.1.3 VPS Limitations.........................................................................................................15

1.2 SYSTEM ADMINISTRATION, MANAGEMENT, AND USE...............................16

1.2.1 System Administration...............................................................................................16

1.2.2 System Management..................................................................................................16

1.2.3 Subscriber Use............................................................................................................16

1.3 SYSTEM BASICS.......................................................................................................17

1.3.1 General.......................................................................................................................17

1.3.2 System Components...................................................................................................17

1.3.3 Which Phone Systems are Compatible?.....................................................................19

1.3.4 Installer Equipment and Software Requirements.......................................................20

1.3.5 Specifications..............................................................................................................21

1.3.6 Hardware....................................................................................................................21

1.3.7 Flash Memory Expansion Capabilities.......................................................................21

1.3.8 Recommendations for System Configuration.............................................................21

1.4 DIGITAL INTEGRATION.........................................................................................23

1.4.1 General.......................................................................................................................23

1.4.2 APT Integration..........................................................................................................23

1.4.3 Connection Example — APT Integration..................................................................23

1.4.4 DPT Integration..........................................................................................................23

1.4.5 Connection Example — DPT Integration..................................................................24

2 INSTALLATION

2.1 SAFETY PRECAUTIONS.........................................................................................26

2.1.1 Installation..................................................................................................................26

2.1.2 Wiring.........................................................................................................................26

2.2 UNPACKING...............................................................................................................27

2.3 MOUNTING THE VPS ON A WOODEN WALL...................................................28

2.4 FRAME GROUND CONNECTION.........................................................................29

2.5 INSTALLATION STEPS............................................................................................30

2.6 INSTALLING AN OPTIONAL EXPANSION MEMORY CARD (KX-TVS52)..32

2.6.1 General.......................................................................................................................32

2.6.2 Installing the KX-TVS52...........................................................................................32

2.7 CONNECTIONS.........................................................................................................34

2.7.1 Connecting to the PBX...............................................................................................34

2.7.2 Opening the Ferrite Core............................................................................................34

2.7.3 Connection for APT Integration.................................................................................35

2.7.4 Connection for DPT Integration.................................................................................35

2.7.5 Connection for Non-APT/DPT Integration................................................................36

2.8 TERMINAL CONNECTION.....................................................................................37

2.8.1 Requirements for Connecting Programming Terminal..............................................37

2.8.2 Connecting the RS-232C Cable..................................................................................37

2.8.3 EIA (RS-232C) Signals..............................................................................................39

Table of Contents

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3 INTEGRATING THE VPS WITH PANASONIC KX-T PHONE

SYSTEMS

3.1 GUIDELINES FOR INTEGRATION........................................................................42

3.1.1 APT/DPT or Inband Signaling?..................................................................................42

3.1.2 Why Integration is Important......................................................................................42

3.1.3 How the VPS and the PBX Communicate..................................................................42

3.1.4 PBX Requirements for Integration.............................................................................. 43

3.2 PBX PARAMETERS AND PORT SETTINGS .........................................................46

3.2.1 General Guidelines and Definitions............................................................................46

3.2.2 RS-232C Settings........................................................................................................46

3.2.3 Port Settings ................................................................................................................46

3.2.4 PBX Interface Parameters...........................................................................................47

3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs.................50

3.3.1 KX-TVS50/80 Programming for Inband Integration..................................................50

3.3.2 KX-T123211D Software Verification and Programming for Inband Integration....... 51

3.3.3 KX-TA624 Programming for Inband Integration via the Manager's Extension .........53

3.3.4 KX-TD816, KX-TD1232 and KX-TD308 Programming for Inband Integrat ion via the

Manager's Extension..................................................................................................55

3.3.5 KX-TD816, KX-TD1232 Programming for Inband Integration via the Operating and

Maintenance Tool.......................................................................................................55

3.3.6 KX-TD308 Programming for Inband Integration via the Operating and Maintenance

Tool ............................................................................................................................58

4 INTEGRATING THE VPS WITH THE PANASONIC KX-TA

ANALOG PBX AND KX-TD DIGITAL PBX

4.1 GUIDELINES FOR DIGITAL INTEGRATION......................................................64

4.1.1 Why Digital Integration is Important..........................................................................64

4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624........ 66

4.2.1 KX-TA624 Software Verification and Programming for Digital Integration via the

Manager's Extension..................................................................................................66

4.3 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TD816, KX-

TD1232 AND KX-TD308............................................................................................72

4.3.1 KX-TD1232 Software Verification and Programming for Digital Integration via the

Manager's Extension..................................................................................................72

4.3.2 KX-TD1232 Software Verification and Programming for Digital Integration via the

Operating and Maintenance Tool...............................................................................76

4.3.3 KX-TD308 Software Verification and Programming for Digital Integration via the

Manager's Extension..................................................................................................80

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES...85

4.4.1 Live Call Screening (LCS) Programming...................................................................85

4.4.2 Live Call Screening Recording Mode Assignment.....................................................85

4.4.3 Live Call Screening Private/Hands-Free Mode Assignment.......................................85

4.4.4 Live Call Screening Button Assignment.....................................................................86

4.4.5 Live Call Screening Cancel Button Assignment.........................................................87

4.4.6 Live Call Screening Password Assignment.................................................................88

4.4.7 Live Call Screening Password Cancellation................................................................88

4.4.8 Live Call Screening Password Control........................................................................88

4.4.9 Two-Way Recording into One's Own Mailbox...........................................................89

4.4.10 Two-Way Recording Button Assignment..................................................................89

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4.4.11 Two-Way Transfer into Mailbox............................................................................... 90

4.4.12 Two-Way Transfer Button Assignment .................................................................... 90

4.4.13 Voice Mail Transfer Button Assignment.................................................................. 91

5 CUSTOMIZING THE SYSTEM

5.1 STARTING UP............................................................................................................. 94

5.1.1 Before Programming .................................................................................................. 94

5.1.2 Quick Setup ................................................................................................................94

5.1.3 Starting the Quick Setup............................................................................................. 95

5.2 PORT SETTING OPTIONS .................................................................................... 102

5.2.1 Custom Service Setting Example............................................................................. 102

5.2.2 Custom Service Features .......................................................................................... 103

5.2.3 Custom Service Programming............................................................. ......... ......... ... 105

5.2.4 Recording Menus...................................................................................................... 108

5.2.5 Checking Operation............................................................................. ......... ......... ... 108

5.2.6 Voice Mail.................................................................................................................108

5.2.7 Mailbox Groups........................................................................................................ 109

5.2.8 Extension Groups ..................................................................................................... 109

5.2.9 Interview Service...................................................................................................... 110

5.2.10 Automated Attendant.............................................................................................. 111

5.2.11 Department Dialing Service ................................................................................... 111

5.2.12 Operator Service..................................................................................................... 111

5.3 SETTING PORTS..................................................................................................... 112

5.3.1 Port Service Menu.................................................................................................... 112

5.4 AUTOMATED ATTENDANT PARAM ETERS ..................................................... 114

5.4.1 Automated Attendant Menu ..................................................................................... 114

5.4.2 Department Dialing .................................................................................................. 114

5.4.3 Operator's Parameters............................................................................................... 114

5.5 SETTING MAILBOXES.......................................................................................... 117

5.5.1 Mailbox Setting Menu.............................................................................................. 117

5.5.2 Entering a Mailbox................................................................................................... 117

5.5.3 Deleting a Mailbox................................................................................................... 120

5.5.4 Password Reset......................................................................................................... 120

5.5.5 Mailbox Listing ........................................................................................................ 120

5.6 TRAINING THE SUBSCRIBER............................................................................. 121

6FINAL SETUP

6.1 MESSAGE MANAGER'S MAILBOX (Mailbox 998)........................................... 124

6.1.1 Accessing the Message Manager's Mailbox............................................................. 124

6.1.2 Main Menu of Message Manager's Service.............................................................. 124

6.1.3 Company Greetings (Enter #6*998,5,1) (KX-TVS80 only).................................... 124

6.1.4 Recording the Company Name (Enter #6*998,5,2) (KX-TVS80 only)................... 125

6.1.5 Custom Service Greetings (Enter #6*998,5,4)......................................................... 125

6.1.6 Customizing User Prompts (Enter #6*998,5,6) ....................................................... 125

6.2 SETTING UP MAILBOXES.................................................................................... 127

6.2.1 Recording Personal Greetings.................................................................................. 127

6.2.2 Recording the Owner's Name................................................................................... 127

6.3 BACKING UP THE SYSTEM................................................................................. 129

Table of Contents

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7 SYSTEM MAINTENANCE AND TROUBLESHOOTING

7.1 INITIALIZING THE SYSTEM ...............................................................................132

7.2 UTILITY COMMANDS............................................................................................134

7.2.1 Off-line Set (OFLN)..................................................................................................134

7.2.2 On-line Set (ONLN)..................................................................................................135

7.2.3 Set Password (PASS).................................................................................................135

7.2.4 Set Time (TIME).......................................................................................................136

7.2.5 Print Reports at Specified Time (PSET)....................................................................136

7.2.6 Error Log Display (ELOG) .......................................................................................137

7.2.7 Saving the System Data to the Backup Device (SAVE) ............................................139

7.2.8 Loading New or Saved Data to the VPS (LOAD).....................................................141

7.2.9 Print All of the VPS Parameters (GPRN) .................................................................142

7.2.10 Program Version Display (VERS)...........................................................................143

7.2.11 Custom Service Report (CREP)..............................................................................143

7.2.12 Custom Service Menu Access Count Clear (CCLR)..............................................145

7.2.13 Message Waiting Lamp Retry Times (MWL) .........................................................145

7.2.14 Setting Minimum Recording Length (MRL)..........................................................145

7.2.15 Modified Prompt List (MPLT) ................................................................................146

7.2.16 Utility Command List (HELP)................................................................................147

7.2.17 Quick Setup (QSET) ...............................................................................................147

7.2.18 Circuit Condition Display (LMON)........................................................................148

7.2.19 DTMF Information Display (PUTD)......................................................................148

7.3 SYSTEM REPORTS..................................................................................................150

7.3.1 Mailbox Assignments................................................................................................150

7.3.2 COS (Class of Service) Assignments........................................................................151

7.3.3 System Service Report .................... ......... .................................................................152

7.3.4 Call Account Report....................................................................................... ......... ..153

7.3.5 Port Usage Report ........................................................................ ......... ......... ......... ..154

7.3.6 Port Usage Statistics Clear........................................................................................ 154

7.3.7 Flash Memory Usage Report.....................................................................................155

7.3.8 Flash Memory Usage Statistics Clear .......................................................................156

7.3.9 Mailbox Usage Report ..............................................................................................156

7.3.10 Mailbox Usage Statistics Clear...............................................................................157

7.3.11 Fax Call Report ................................................................. ......... ......... ....................158

7.3.12 Fax Call Statistics Clear...................................................................... ....................158

7.4 TROUBLESHOOTING GUIDE...............................................................................160

7.5 SPECIFICATIONS ....................................................................................................162

Table of Contents

Appendix A SYSTEM FEATURES

A1 SYSTEM FEATURES................................................................................................166

Appendix B SYSTEM ADMINISTRATOR'S GUIDE

B1 SYSTEM NAVIGATION............................................................................................192

B2 SYSTEM ADMINISTRATION - MAILBOXES.....................................................196

B3 SYSTEM ADMINISTRATION - SETTING COS (CLASS OF SERVICE)

PARAMETERS.........................................................................................................202

B4 SYSTEM ADMINISTRATION - PORT SERVICE................................................211

B4.1 Port Assignment ........................................................................................................211

B5 SYSTEM ADMINISTRATION - SERVICE SETTINGS.......................................213

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B5.1 Automated Attendant Parameters............................................................................. 213

B5.2 Custom Service......................................................................................................... 220

B5.3 Caller ID Call Routing Parameters........................................................................... 223

B6 SYSTEM ADMINISTRATION - SYSTEM PARAMETER SETTINGS............. 225

B6.1 System Group Assignment ....................................................................................... 225

B6.2 Day Service................................................................................................... ......... ...228

B6.3 Holiday Setting ......................................................................................................... 228

B6.4 Daylight Saving Time (DST).................................................................................... 230

B6.5 Prompt Setting .......................................................................................................... 231

B6.6 System Caller Name Announcement........................................................................ 232

B6.7 Other Parameters....................................................................................................... 234

B7 SYSTEM ADMINISTRATION - HARDWARE SETTINGS ................................ 246

B7.1 RS-232C Parameters................................................................................................. 246

B7.2 Port Setting ............................................................................................................... 247

B7.3 PBX Interface Parameters......................................................................................... 248

Appendix C SYSTEM MANAGER'S GUIDE

C1 ACCESSING THE SYSTEM MANAGER'S MAILBOX...................................... 258

C2 SETTING UP MAILBOXES....................................................................................259

C3 SETTING COS (CLASS OF SERVICE) PARAME TERS.................................... 262

C4 SETTING THE SYSTEM CLOCK......................................................................... 268

C5 CHECKING SYSTEM USAGE (SYSTEM REPORTS)....................................... 269

C6 DELIVERING MESSAGES..................................................................................... 271

C7 CUSTOMIZING THE SYSTEM MANAGER'S MAILBOX................................ 273

C8 LISTENING TO SYSTEM MANAGER MESSAGES........................................... 274

Appendix D MESSAGE MANAGER'S GUIDE

D1 ACCESSING THE MESSAGE MANAGER'S MAILBOX................................... 276

D2 MANAGING THE GENERAL DELIVERY MAILBOX...................................... 277

D3 SETTING UP MESSAGE WAITING NOTIFICATION....................................... 279

D4 CUSTOMIZING THE MESSAGE MANAGER'S MAILBOX............................. 281

D5 SETTING THE SYSTEM CLOCK......................................................................... 283

D6 RECORDING MESSAGES...................................................................................... 284

D7 LIST OF MODIFIABLE PROMPTS...................................................................... 289

Glossary Index

........................................................................................................................... 335

.................................................................................................................................. 345

Table of Contents

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Section 1

VOICE PROCESSING SYSTEM OVERVIEW

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1.1 WHAT THE VPS CAN AND CANNOT DO

1.1.1 Why Voice Processing?

The VPS handles incoming and outgoing calls. When a call comes in, it answers, f orwards to appropriate e xtensions, takes and stores messag es, and notif ies su bscribers when mes sages are left. Subscribers may send and transfer messages to other subscribers within the system. The VPS is easy to use, helping callers through the system with step-by-step voice prompts.

Unlike handwritten messages or those left with answering services, VPS messages are confidential; they are stored in a mailbox and retrieved only with the subscriber's password. Other advantages of the VPS are clarity and accuracy, which are commonly lacking with written messages. The messages come directly from the caller, in the caller's own voice. To further ensure accuracy, the system allows the sender to correct or change messages before saving them. Messages can be erased or transferred by the recipient.

1.1.2 Basic Operations

Greeting Callers:

Callers are greeted by a prerecorded message that includes directions for leaving and editing messages. The VPS can list single-digit numbers for each available extension or mailbox. Callers who know the e xtension of the person the y wish to reach may dial the e xtension number at any time. Callers with ro tary phones are t ransferred to a pre-progra mmed destinatio n (which is often an operator or the General Delivery Mailbox ) to leave a message.

Sending Messages:

Callers can review and edit messages before leaving them in a mailbox. Subscribers can send messages to an indi vid ual or to s ev eral mailbox es at onc e. The message sender can then v erify that the other subscriber has received the message.

Receiving Messages:

Subscribers can choose from several different message notification methods. They can be notified by: message waiting lamp, beeper, or a call from the system to another line. System programming determines whethe r a subscriber will be notif ied each ti me that a message is left. (Subscribers can choose to be notified of messages differently depending on the time of day.) Mailbox parameters determine maximum length and accommodate 5-100 messages. If the system is connected using Digital Integration, subscribers can press a pre-assigned button to record conversations in their own mailboxes or other subscribers mailboxes while talking on the phone. Digital I ntegr ation al so allo ws subscrib ers to sc reen messages as the y are bei ng left or pick up if they choose to take the call.

VOICE PROCESSING SYSTEM OVERVIEW

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1.1.3 VPS Limitations

The KX-TVS50/80 does not support:

UCD functions

UCD (Uniform Call Distribution) is a service that distributes calls evenly among extensions and returns to callers to say that all extensions are busy. Calls can be forward ed by the KXTVS50/80 to the KX-TD1232/816/308 floating number of a UCD group. The call then rings at the next available phone.

The KX-TVS50/80 supports UCD functions with very limited capabilities.

incoming call is forwarded as an intercom path and not a DIL (direct in line), the following items will not work:

•

time table

•

overflow function

•

DISA message from a DISA card

•

IRNA

1.1 WHAT THE VPS CAN AND CANNOT DO

Because the

Integration with the wrong PBX or with certain K ey Systems pr esents limitati ons to the KXTVS50/80's standard functions.

KX-TVS50/80. The section 1.3.3 Which Phone Systems are Co mpatible? expl ains problems with compatibility.

W e do not recomme nd these sy stems for i nteg ratio n with the

VOICE PROCESSING SYSTEM OVERVIEW

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1.2 SYSTEM ADMINISTRATION, MANAGEMENT, AND USE

1.2.1 System Administration

System Administration is accomplished by the installer and is concerned with setting and changing system parameters and diagnosing system problems. System Administration is accomplished using terminal emulation software.

1.2.2 System Management

Two system functions are performed by the customer — System Management and Message Management. System Management is concer ned with changing system paramet ers through the System Manager's Mailbox.

Message Management is concerned with recording voice prompts through the Message Manager's Mailbox. These messages include Company Greetings, Company Name, Department Dialing menu, Cu stom Service menus , voice labels for Syst em Group Distrib ution Lists, user prompts, multilingual selection menu and System Caller Names.

1.2.3 Subscriber Use

System users are call ed subscr ibers. Subscr ibers are a ssigne d a per sonal ma ilbox that t he y are able to personalize. Subs cribers can record t heir name, record personal gr eetings, s et cov eri ng extensions, record questions for an interview mailbox, set the message reception mode, set incomplete call han dling status, se t call transfer s tatus, enter Person al Group Distrib ution Lists, set the message waiting lamp, and set notification by calling.

VOICE PROCESSING SYSTEM OVERVIEW

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1.3 SYSTEM BASICS

1.3.1 General

The KX-TVS50/80 is initially configured with 2 ports and 2 h (KX-TVS50) or 6 h (KXTVS80) of storage.

1.3.2 System Components

Main Cabinet

1.3 SYSTEM BASICS

MODE (DIP Switch)

AC Inlet

Power Indicator

POWER

VOICE PROCESSING SYSTEM

Inside View of the Main Cabinet

KX-TVS50 KX-TVS80

Memory Card

Master

Port 1 Port 2 Ferrite Core Ground Terminal

EIA (RS-232C) Connector

Slave

Position for Optional Expansion Memory Card

VOICE PROCESSING SYSTEM OVERVIEW

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1.3 SYSTEM BASICS

System Components

AC Inlet:

Connects the power cable to an AC outlet dedicated for the VPS.

Power Indicator:

Indicates s ystem status — when flashing, the system is off-line (not ready to receive calls).

MODE (DIP Switch):

(Check the status of this switch only at start-up.) Provides the following additional functions:

0 Normal setting. (All switches in 0 position.)

Table 1

Position Additional Function

•1

•2

•3

•4

•1

Initializes RS-232C parameters.

•2

•3

•4

RS-232C default parameters: 9,600, N, 8, 1

•1

Auto Configuration is automatically executed and

•2

•3

all ports are set for Automated Attendant service.

•4

•1

Auto Configuration is automatically executed and

•2

•3

all ports are set for Voice Mail service.

•4

4 Reserved.

•1

Initializes the VPS. Clears all voice data and

•2

•3

returns all system parameters to the default setting.

•4

6-9 Reserved.

•1

Auto Configuration is automatically executed and

•2

•3

all ports are set for Automated Attendant service.

•4

•1

Auto Configuration is automatically executed and

•2

•3

all ports are set for Voice Mail service.

•4

12-15 Reserved.

For Panasonic KX-TD series telephone systems with DPT Integration

For Panasonic KX-TA624 telephone system with APT Integration.

To change the position, use a pointed object, such as a pen, etc.

VOICE PROCESSING SYSTEM OVERVIEW

Page 19

1.3 SYSTEM BASICS

Note

When setting the DIP switc h to any position (except 0), first disconnect the st ation wire(s) and wait a few minutes, then disconnect the AC cord from the VPS. Set the DIP switch and connect the A C cord t o the VPS, wait appro ximately 3.5 min and then retur n the DIP switch to position 0.

Ground Terminal:

This terminal should be connected to a ground source with less than 1 resistance.

EIA (RS-232C) Connector:

Connects an ASCII or VT terminal to the VPS; must be used to program system.

Memory Card:

(1/system) Stores the pr oprietary system program, and the voice prompts (about 30 min worth); has the capacity to record approximately 2 h (KX-TVS50) or 6h (KX-TVS80) of messages from callers.

Optional Expansion Memory Card:

The KX-TVS52 can expand the flash memory capacity of the KX-TVS50 by 2 h.

1.3.3 Which Phone Systems are Compatible?

We recommend integration with the following Panasonic phone systems:

•

Panasonic KX-TD1232

•

Panasonic KX-TD816

•

Panasonic KX-T336

•

Panasonic KX-T123211D, KX-TA624

•

Panasonic KX-TD308

We cannot guarantee adequa te i ntegration of the KX-TVS50/80 with other PBX sys te ms or with Key Systems. If the customer does not have one of the recommended Panasonic PBX systems, be sure that the system has the features listed below.

The PBX should have the following features for successful integration:

•

Single line (tip/ring) port circuits (Some PBXs need an OPX card to provide this connection.)

•

Station to station DTMF signaling

•

Message Waiting Notification from an SLT (single-line telephone)

•

Screened transfer from an SLT

•

Message Waiting Notification on proprietary (multi-line) sets (message waiting lamp accessed by dialing on/off codes)

If the PBX does not have these features, VPS operation will be limited.

VOICE PROCESSING SYSTEM OVERVIEW

Page 20

1.3 SYSTEM BASICS

See 3.1.4 PBX Requirements for Integration. You will find the fol lo wing infor mation about each feature listed:

VOICE MAIL

The recommended Panaso nic PBX syst ems have Follo w-on ID an d Inband I nte gr atio n. When callers are transferred to an extension that is forwarded to Voice Mail, Follow-on ID sends callers directly to the mailbox. Without Follow-on ID, the caller would have to re-enter the mailbox number when connected to the Voice Mail.

DTMF Integration enables the VPS to recognize the current state of the call and improve its call handling performance. When enabled, the PBX informs the VPS of the status of the call (busy, answered, ringing, etc.) by sending a code wit h DTMF tones befor e sending t he normal call progress tones. For example, when a caller hangs up before making a selection, the PBX sends # 9 to the VPS port that answered. This informs the VPS that the caller has hung up. Upon receiving these digits, the VPS goes on-hook and is ready to handle another call.

•

Description

•

Limitations of the system without the feature

•

Tests to determine whether the PBX has the feature

Digital (APT/DPT) Integration is available when the VPS is connected to a Panasonic KXTA624 or to a Panasonic KX-TD series PBX (d epending on the softw are v ersion ). This dig ital integratio n provides the VPS with more informat ion than DTMF Integr ation. This infor mation enables the system to identify the extension number of the caller, know where the call is forwarded from and why, and recognize what the caller wants to do. Some features are available only with APT/DPT Integration (Live Call Screening, Two-Way Recording, TwoWay Transfer, Direct Mailbox Access, Intercom Paging, Auto Configuration, Caller Name Announcement (system/personal), Caller ID Call Routing, Personal Greeting for Caller ID).

1.3.4 Installer Equipment and Software Requirements

The installer software. We suggest you use something like HyperT e rminal by HILGRAEVE. The computer is used to progra m the VPS. Terminal emulation software enables the ke yboar d to be use d as a data entry device.

While both the laptop and data terminal will work, the laptop allows screens to be saved in a file thr oughout the pr ocess. It is of ten hel pfu l to retr ie ve these files late r i f tec hnical suppor t is needed.

have a l apt op c omput er or data terminal equipped with terminal emulation

must

VOICE PROCESSING SYSTEM OVERVIEW

Page 21

1.3.5 Specifications

Number of Messages per Mailbox: 100 maximum (programmable)

1.3 SYSTEM BASICS

Table 2

Ports: 2

Voice Storage: KX-TVS50: 2h (expandable)

KX-TVS80: 6h (non-expandable)

Custom Services: 100

Message Retention: 1 to 30 days or unlimited

Number of Mailboxes: KX-TVS50: 30 subscriber mailboxes

2 manager mailboxes

KX-TVS80: 62 subscriber mailboxes

2 manager mailboxes

1.3.6 Hardware

•

1 (KX-TVS50) or 2 (KX-TVS80) Flash Memory Card(s).

•

1 Optional Flash Memory Position for KX-TVS52 card

•

2 Telephone Inputs (RJ11C)

•

1 RS-232C Connector

•

1 DIP Switch (4-bit)

1.3.7 Flash Memory Expansion Capabilities

Expansion of the flash memory capacity requires an optional expansion memory card (KXTVS52). The KX-TVS50 initially has 2- h memory. The KX-TVS52 increases the capacity by 2 h.

1.3.8 Recommendations for System Configuration

General guideline: a ratio of 6/1 (for every 6 lines, 1 port). There are 2 questions to ask when considering how many ports are desirable:

• Are the ports answering all incoming calls or just forwarded/transferred calls?

• If they are answering incoming calls, how busy are the lines?

The guideline above (6/1) usually works well with moderate traffic. This may have to be modified for heavy traffic. These recommendations are outlined in the following chart.

Available for the KX-TVS50 only.

VOICE PROCESSING SYSTEM OVERVIEW

Page 22

1.3 SYSTEM BASICS

One port may not support an Automated Attendant configuration with 5 CO lines. The following recommendations for Automate d Attendant ports may ha ve to be modified fo r heavy traff ic.

Table 3

CO Lines Port

1-6 1

7-12 2

Table 4

CO Lines Port

1-4 1 5-8 2

VOICE PROCESSING SYSTEM OVERVIEW

Page 23

1.4 DIGITAL INTEGRATION

KX-TVS50/80

Port 1 Extension 107

KX-TA624

Port 2 Extension 108

1.4.1 General

There are 2 types of Digital Integration: APT Integration and DPT Integration. APT Integration is available when the KX-TVS50/80 is connected to a KX-TA624. DPT Integration is available when the KX-TVS50/80 is connected to a KX-TD digital PBX.

1.4.2 APT Integration

To the Panason ic KX-TA624, the VPS ports loo k lik e propri etar y tel ephones . The PBX think s that the VPS is a proprietary telephone, and the VPS mimics all actions of a proprietary telephone. Communication bet ween the VPS and the PBX thr ough digit al inte gration r equires the proper software l eve l in the PBX and 4-wire conn ections for each po rt (KX-TVS50/80). To communicate between the VPS and the PBX through APT Inte gration, the PBX and VPS must be programmed to work together.

1.4 DIGITAL INTEGRATION

1.4.3 Connection Example — APT Integration

For example, you can connect jack 7 of the KX-TA624 to Port 1 of the VPS with a 4-wire connection (see diagram belo w). Thi s connectio n creates 1 Voice Mail extension and can only answer 1 call. This mea ns tha t a fully- conf igured 2-port s ystem requ ires 2 jac ks from th e PBX.

When APT Integration is act iv ated, a si ngle exte nsion jack prov ides 1 single-l ine interf ace at a Port on the VPS. For exa mple , when 1 l ine cor d (4 wi re ) is connected to Port 1 on the VPS, 1 extension is provided.

1.4.4 DPT Integration

To the Panasonic KX-TD digital PBX, the VPS ports look like digital extensions. The PBX thinks that the VPS is a digital phone, and the VPS mimi cs all acti ons of a digi tal s et. Anot her advantage of digit al integration is that the 2B+D communication pro vides 2 VPS ports for each Digital Station port . Communication between the VPS and the PBX through di gital integ ration requires the proper software level in the PBX and 4-wire connections for each port (KX-

VOICE PROCESSING SYSTEM OVERVIEW

Page 24

1.4 DIGITAL INTEGRATION

TVS50/80). T o communicate be tween the VPS and the PBX through DPT Inte gration, the PBX and VPS must be programmed to work together.

1.4.5 Connection Example — DPT Integration

For example, you can connect jack 15 of the KX-TD1232 to Port 1 of the VPS with a 4-wire connection (see diagram below). This connection creates 2 Voice Mail extensions and can simultaneously answer 2 ca lls. This means t hat a full y-configured 2-port syst em req uires only 1 jack from the PBX.

KX-TVS50/80

KX-TD1232

Port 1 Extensions 165 and 166

When DPT Integration is activated, a sin gle e xte nsion j ack pro v ides 2 singl e-lin e inte rf aces at a Port on the VPS. For example, when 1 line cord (4 wire) is connected to Po rt 1 on the VPS, 2 extensions are provided.

VOICE PROCESSING SYSTEM OVERVIEW

Page 25

Section 2

INSTALLATION

Page 26

2.1 SAFETY PRECAUTIONS

2.1 SAFETY PRECAUT IONS

Please read the following precautions before installing the VPS.

2.1.1 Installation

The VPS needs to be installed on the wall. Improper placement of the system may result in malfunction, noise, or discoloration. Avoid installing the VPS in the following places:

•

in direct sunlight; in hot, cold, or humid places

•

in new areas where there are t her mal s pri ngs , etc . (whe re sulfuric gas may damage the equipment or contacts).

•

where shocks or vibrations are frequent or strong.

•

in dusty places or places where water or oil may come in contact with the unit.

•

near high frequency generating devices such as sewing machines, elevators or electric welders.

•

on or near computers, telexes, or other office equipment; near microwave ovens or air conditioners. (Idea lly , the VPS sho uld not be in the r oom wit h these items and shoul d be at least

1.8m {6 feet}

away from televisions.)

Do not obstruct the areas aro und the PBX and the VPS.

and space on the sides for maintenance and inspection.

2.1.2 Wiring

•

Do not wir e the telepho ne cable par allel to an A C power sou rce , computer, etc. If cables are run near those wir es, shield the c ables with meta l tubing or u se shielded cables and ground the shields.

•

Use protectors if running cables on the floor. Avoid running wire under carpets.

•

A void sharing a 120 with the VPS. Induction noise from such equipment may interrupt the VPS operation.

When making any connections or remo ving the co ver, be sure the power switc h is turned of f.

When installing telephone wiring, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Never install telephone wiring during a lightning storm.

• Nev er install telepho ne jacks in wet locations unles s the jack is specif ically designed for wet locations.

• Nev er touch u ninsulated tel ephone wires or terminal s unless the telephone l ine has been disconnected at the network interface.

• Use caution when installing or modifying telephone lines.

Both require space abo ve for cool ing

V AC

power supply for computer s, tele xes, and other of f ice equipment

INSTALLATION

Page 27

2.2 UNPACKING

Unpack the box and check the items below.

Table 5

Main Unit 1 AC Cord 1 Screws (Wall Mounting) 3 Washers (Wall Mounting) 3

2.2 UNPACKING

INSTALLATION

Page 28

2.3 MOUNTING THE VPS ON A WOODEN WALL



2.3 MOUNTING THE VPS ON A WOODEN WALL

The wall where the VPS is to be mounted must be able to support the weight of the VPS. If screws other than the ones supplied are used, use the same-sized diameter screws as the enclosed ones.

Place the template included on the wall to mark the 3 screw positions.

Template

Install the 3 screws (included accessories) into the wall.

Wooden Wall



Drive the screw to this position.

Hook the unit on the screw heads.





INSTALLATION

Page 29

2.4 FRAME GROUND CONNECTION

IMPORTANT!!!

Connect the frame of the main unit to the ground.

Loosen the screw.

Insert the grounding wire.

Tighten the screw.

Connect the grounding wire to the ground.

In most of North America , the g round pr o vid ed by th e "Thi rd wire ground" at t he commerc ial or residential power outlet will be satisfactory. However, in some cases this ground may be installed incorrectly. Therefore, the following test procedure should be performed.

Test Procedure

Obtain a suitable voltmeter and set it for a possible reading of up to 250 V AC.

Connect the meter probes between the 2 main AC voltage points on the wall outlet. The

reading obtained should be 108 V AC-132 V AC. Move one of the meter probes to the third prong terminal (GND).

Either the same reading or a reading of 0 V should be obtained. If a reading of 0 V at 1 terminal and a readi ng of 108 V A C- 132 V A C at the other termi nal

is not obtained, the outlet is not properly grounded. This condition should be corrected by a qualified electrician (per article 250 of the National Electrical Code).

If a reading of 0 V at 1 terminal and a readi ng of 108 V A C- 132 V A C at the other termi nal

is obtained, then set the meter to the "OHMS/RX1" scale, place 1 probe at the GND T er mina l and the oth er pro be at the te rminal which g a v e a read ing of 0 V. A reading of less

than 1 should be obtained. If the reading is not obtained, the outlet is not adequately grounded. See a qualified electrician.

VOICE PROCESSING SYSTEM

POWER

To ground

INSTALLATION

Page 30

2.5 INSTALLATION STEPS

The followi ng is an o v er vie w of the st andard insta llat ion pro cess usi ng APT/DPT In te grat ion. When necessary, other sections in this manual have been referenced for more detailed descriptions or instructions.

Get a list of current users, their extension numbers, their departments, and the type of

systems they use (mailbox, no mailbox, beeper, car phone...).

Assess your customers' needs bef ore setting up the system. You will sav e yourself time later

by giving customers what the y nee d up front. Ask the of f i ce manager ho w the VPS will be used. Give examples. Recommend that your customer use a word processor to log the greetings. You will find these files much more easily than the worksheet pages if you need to make changes down the road.

Standard Initialization (For APT/DPT Integration Connection)

Program the ports of the PBX for voice processings (See Section 4 INTEGRATING

THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX).

Program the KX-TA624, the KX-TD1232, the KX-TD816 or the KX-TD308 for Voice Mail integration.

•KX-TA624

• KX-TD816, KX-TD1232, KX-TD308

Program may be performed on-site or at the office.

All memory is stored and will be retained when the unit is powered up as long as the DIP switch has been reset to position [0] prior to turning the unit off.

Unplug the power cord of the VPS.

Plug station wire(s) from the PBX into VPS (See 2.7 CONNECTIONS).

Connect the computer to the VPS with a Null Modem Cable (See 2.8.2 Connecting the

RS-232C Cable). Set the DIP switch to position 5.

Plug the power cord of the VPS.

Wait until the "warning" appears on the screen.

Set the DIP switch back to position 0.

CAUTION

If the DIP switc h is not rese t to positio n 0 after initi alization, all programming wil l be lost when the voice processor loses power!

INSTALLATION

Page 31

2.5 INSTALLATION STEPS

Perform Quick Setup. (See Section 5 CUSTOMIZING THE SYSTEM)

Check Quick Setup:

• The Power Indicator on the Voice Processor should be solid.

• The screen output should be: [On Line].

If you do not see the "On Line" message, check the following:

• The line cord to the Voice Processor has 4 conductors.

• The programming on the KX-TA624 is correctly set in system Program [130], or [130] and [131].

• The programming on the KX-TD816/1232/308 is correctly set in System Program [117].

Set up Class of Service (COS) for each user. Customize voice prompts if necessary. (See

Appendix B SYSTEM ADMINISTRATOR'S GUIDE)

Perform Administrative Program through a computer. (See Appendix B SYSTEM

ADMINISTRATOR'S GUIDE)

CAUTION

Do not turn the power off while the VPS is activated so as not to cause malfunction. To turn the power off after installing the VPS, unplug the power cord from the VPS a few minutes after disconnecting station wire(s).

INSTALLATION

Page 32

2.6 INSTALLING AN OPTIONAL EXPANSION MEMO RY CARD (KX -TVS52)

2.6 INSTALLING AN OPTIONAL EXPANSION MEMORY CARD (KX-TVS52)

2.6.1 General

The flash memory capacity of the KX-TVS50 can be increased from 2 h to 4 h if an optional expansion memory card (KX-TVS52) is installed.

2.6.2 Installing the KX-TVS52

Disconnect the station wire(s). Wait a few minutes then disconnect the AC cord from the

VPS.

Take out the screw.

Screw

VOICE PROCESSING SYSTEM

POWER

Remove the cover by pressing both tabs and lifting up.

VOICE PROCESSING SYSTEM

POWER

Take out the screws and remove the metal bar.

Screws

Available for the KX-TVS50 only.

Metal Bar

INSTALLATION

Page 33

2.6 INSTALLING AN OPTIONAL EXPANSION MEMORY CARD (KX-TVS52)

Attach the optional expansion memory card firmly. Secure the screw.

Screw

SLAVE

CAUTION

Do not attach the op ti onal expansion memory car d a t the "MASTER" po siti on. Atta c h it at t he "SLAVE" position.

Replace the metal bar and secure the screws.

Screws

Replace the cover and secure the screw.

Connect the AC cord again.

INSTALLATION

Page 34

2.7 CONNECTIONS

2.7.1 Connecting to the PBX

The KX-TVS50/80 can be connected to up to 2 e xtension port s of the PBX. Use a 4-conductor wire for connection with KX-TA624 that uses APT Integration, and for connection with KXTD systems that use DPT Inte gration. Use a 2-condu ctor wire for connecti on to all other PBXs.

4-Conductor Wire

Modular Connection

B: BLACK R: RED G: GREEN Y: YELLOW

2.7.2 Opening the Ferrite Core

Insert your finger into the opening of the ferrite core and open it as shown below.

Outer Pins

Inner Pins

Connect a 4-conductor wi re or 2-conductor wir e to the KX-TVS50/80 and run the wire through the ferrite core (see following p ages). Close the ferrite core.

INSTALLATION

Page 35

2.7.3 Connection for APT Integration

To KX-TD1232/816/308

To Extension Port of the PBX

PORT 1

PORT 2

PORT 1

Telephone Line Modular Jacks

PORT 2

Any Extension Jack except Jack 01

Ports 1-2 of the KX-TVS50/80

Telephone Line Modular Jacks

PORT 1

2.7 CONNECTIONS

PORT 1

PORT 2

Extension Jacks 07 and 08

To Extension Port of the PBX

(or 15 and 16)

2.7.4 Connection for DPT Integration

Ports 1-2 of the KX-TVS50/80

To KX-TA624

INSTALLATION

Page 36

2.7 CONNECTIONS

2.7.5 Connection for Non-APT/DPT Integration

Ports 1-2 of the KX-TVS50/80

Telephone Line Modular Jacks

PORT 1

PORT 2

To Extension Port of the PBX

PORT 2

To Extension Ports of

Non-APT/DPT Integration PBX

INSTALLATION

Page 37

2.8 TERMINAL CONNECTION

2.8.1 Requirements for Connecting Programming Terminal

The programming terminal must be co nnecte d with a ser ial ca ble wit h an RS-2 32C connect or at the EIA port. This must be a null modem cabl e. This ena bles syst em administ ration ( system setup, mailbox setup, and system diagnosis) to be performed.

Communication parameters of the VPS have been set to the following values at the factory:

Table 6

COMMUNICATION PARAMETERS

Baud Rate: 9600 bps Word Bit Length: 8 Bits Parity: None Stop Bit Length: 1 Bit

2.8.2 Connecting the RS-232C Cable

STOP:

Before connecting the cable, make sure the power switches on both the data terminal and the VPS are OFF.

VOICE PROCESSING SYSTEM

POWER

Insert the RS-232C cable into the VPS with the connector indicating the same direction.

INSTALLATION

The cable must be shielded and no longer than 2m {6.5 feet}.

Page 38

2.8 TERMINAL CON NECTION

KX-TVS50 (9 pin)

Circuit

(EIA)

type

BA CD

AB CC

Signal

name

RXD

TXD DTR

DSR

no.

KX-TVS50 (9 pin)

Circuit

(EIA)

type

Signal

name

no.

9-pin Cable Printer/IBM-PC

name

RXD

TXD DTR

DSR

RTS

CTS

Circuit

type

(EIA)

BA CD

AB CC

CA CB

Signal

no.

3 4

5 6

3 4

5 6

7 8

25-pin Cable Printer/PC

name

Circuit

type

(EIA)

no.

Signal

BA CD

AB CC

Number

1 2

3 4

RXD

TXD DTR

DSR

3 4

5 6

1 3FGRXDAABB

TXD BA

DTR

CTS

DSR

DCD

CD AB

CB CC CF

Table 7 Pin Configuration of the EIA (RS-232C)

Signal Name

TXD RXD

RTS

Frame Ground Transmitted Data

Received Data Request To Send

Circuit Type

EIA CCITT

AA BA

BB CA

101 103

104 105

6 DSR Data Set Ready CC 107

INSTALLATION

Page 39

Table 7 Pin Configuration of the EIA (RS-232C)

2.8 TERMINAL CONNECTION

Number

7 8

20 DTR Data Terminal Ready CD 108.2

DCD

Signal Name

Signal Ground Data Carrie r Detect

2.8.3 EIA (RS-232C) Signals

Frame Ground (FG)

Connects an external ground to the unit frame, usually the ground pin of the AC power cord.

Transmitted Data (TXD)—output

Conv eys si gnals from t he unit to t he terminal /printer. A "mark" condition is held unless data or BREAK signals are being transmitted.

Received Data (RXD)—input

Conveys signals from the terminal/printer to the unit.

Circuit Type

EIA CCITT

AB CF

102 109

Request To Send (RTS)—output

This lead is held on whenever DSR is on.

Signal Ground (SG)

Connects to the DC ground of the unit for all interface signals.

Data Terminal Ready (DTR)—output

This signal line is turned on by the unit to indicate that it is on line. Circuit DTR ON does not indicate that communication has been established with the terminal/printer. It is switched off when the unit is off-line.

INSTALLATION

Page 40

2.8 TERMINAL CON NECTION

INSTALLATION

Page 41

Section 3

INTEGRATING THE VPS WITH

PANASONIC KX-T PHONE SYSTEMS

INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS

Page 42

3.1 GUIDELINES FOR INTEGRATION

3.1.1 APT/DPT or Inband Signaling?

There are 3 types of integration available on the KX-TVS50/80: Inband Signaling, APT and DPT. The VPS used with any other brand of telephone equipment require inband equipment. KX-TA624 that can use APT Integration is:

• KX-TA624 Version Y581A or higher

KX-TD seri es PBXs that can use DPT Integration are:

• KX-TD308 Version P871F or higher

• KX-TD816 Version P301O or higher

• KX-TD1232 Version P231U or higher

3.1.2 Why Integration is Important

The KX-TVS50/80 works well with most PBXs because its connections are made through a standard single-l ine (tip/ ring) telephon e interfac e. Howe v er , the VPS operation depends on t he capabilities and featur es provide d by the PBX; its performanc e will va ry when connected with different PBX systems. For example, Follow-on (or Called Party) ID is a feature of the PBX. If the PBX does not have this feature, the VPS cannot transfer calls directly to the correct mailbox and play the busy or no-answer greeting for that mailbox.

3.1.3 How the VPS and the PBX Communicate

T o the PBX, the VPS looks like SLT sets. The PBX thinks that the VPS is an SLT, and the VPS mimics all actions a live attendant would carry out from an SLT.

For the VPS and the PBX to communicate, proper signaling is important. Like an attendant, the VPS places calls by going off-hook and dialing numbers. It starts call transfers with a hookswitch flash to put callers on hold and then dials the extension number. By recognizing call progress tones from the PBX, the VPS decides how calls should be handled. Inband Integration allows the PBX to send certain digits (DTMF) to the VPS, allowing it to recognize the status of the extension and take the appropriate action.

Table 8

VPS/PB X COMMUNICATION

PBX to VPS

Call Progress Tones SLT Signals

• ringback

•busy

• reorder

VPS to PBX

• on/off hook

• hookswitch flash

• DTMF tones

INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS

Page 43

Table 8

VPS/PBX COMMUNICATION

DTMF Tones

The VPS must also have access to certain PBX features. For example, if the VPS takes a message, one way it can notify the mailbox owner is by dialing the PBX's Message-WaitingLamp-On code. Once new messages are retrieved, the VPS dials the Message-Waiting-LampOff code for that same mailbox owner.

3.1.4 PBX Requirements for Integration

The PBX must have certain capabilities and features to work with the VPS. (Although this section includes tests to help you evaluate the PBX, it may be necessary to refer to the PBX's documentation for detailed capability and feature descriptions.)

Single Line (Tip/Ring) Port Circuits

The VPS can only be connected to a PBX that supports SLT sets. Some PBXs need an OPX card to provide th is connecti on.

listed in this section.

Howev er, some OPX cards do not provide all the capabi lities

3.1 GUIDELINES FOR INTEGRATION

Following are the minimum current and voltages that the PBX must supply:

Table 9

Minimum Loop Current 20 mA Minimum Line Voltage 7 V DC Minimum Ringing Voltage 40 V AC

Station to Station DTMF Signaling

For system users to access VPS services and features, they must be able to send DTMF tones from their telephones to the VPS port. As a general rule, SLT sets can perform station-tostation DTMF signaling; however, many proprietary telephones cannot. Some PBXs need to be programmed to m ake proprietary sets use DTMF signaling.

If the PBX does not provide station-to-station DTMF signaling, VPS services and features will be limited.

TEST:Call an SLT extension from the tel epho ne in ques tion. When the cal l is answered, see if the person receiving the call hears DTMF tones when numbers are dialed.

INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS

Page 44

3.1 GUIDELINES FOR INTEGRATION

Message Waiting Notification from an SLT

The PBX extensi ons should light a lamp or rec eiv e stutter di al tone when the Message-WaitingLamp-On code is dialed by the VPS. The VPS functions best when the extension number of the voice mailbox o wner follo ws the Light-On or Light -Off code. On some PBXs, howev er , the extension number is dialed first, followed by a hookswitch flash and then the On code. This presents a problem if the extension is answered before the VPS sends the hook-switch flash.

If the PBX does not provide message waiting notification from an SLT, the VPS can only notify mailbox owners by dialing a beeper number or user-assigned extension.

This process slo ws do wn VPS performance as it dials the bee per or exte nsion number and wa its to confirm notif ica tion. The beepe r or user -ass igned e xtension no tif icati on is meant to be us ed for necessity, usually for mailbox owners who are often out of the office (e.g., salespeople or field representatives). The only other option, without message waiting notification, is for mailbox owners to periodically call the VPS to check for messages.

TEST: See if dialing the On code from an SLT can turn on an extension's message waiting indicator.

Screened Transfer from an SLT

The PBX must provide a screened transfer from an SLT for the VPS to function properly.

A screened transfer:

1. Puts the caller on hold, usually with a hookswitch flash.

2. Dials the extension.

3. Checks to see if the calle d subsc riber is in, o ut, or on anot her li ne , and wh ether or not t hat

subscriber accepts the transfer.

4. Completes the transfer (by going on-hook) or returns to the caller to say that the party is

busy or not available. It then gives the caller an opportunity to leave a message.

If the PBX does not provide screened transfer from an SLT, the VPS cannot give callers the option to leave a message in a subscriber's mailbox.

TEST: Place an outside call from an SLT. See if you can set up a screened transfer to a nother exten sion. Next, try the same test with an internal cal l. (The VPS may have to tr ansfer both types of calls.)

Follow-on ID or Called Party ID

When forwarding or transf erring a call to the VPS, a PBX with Follo w-on ID sends the mailbox number of the call ed subscr iber to the VPS befo re connect ing the caller. The VPS responds by playing that subscriber 's personal greeting . This operation is someti mes called Call For ward to

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3.1 GUIDELINES FOR INTEGRATION

Mailbox. W i t hout t h is fe at ure , t he VPS cannot immediately play the greet i ng whe n the line is busy or there i s no answer and allow the caller to leave a message.

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3.2 PBX PARAMETERS AND PORT SETTINGS

3.2.1 General Guidelines and Definitions

Optimal performance of the VPS/PBX system relies on proper VPS programming. There are 3 categories of hardware settings: RS-232C, Port Settings, and PBX Interface Parameters. Entering a number sets some of the parameters, while others use sequence codes.

3.2.2 RS-232C Settings

Baud Rate (300 - 38400):

•

transferred).

Word Bit Length (7 - 8):

•

Parity (N, O, E):

•

Stop Bit Length (1 - 2):

•

Default:

•

9600, 8, N, 1

Specifies the parity used for error detection.

Specifies the bits-per-second (the speed at which the data is

Defines the number of bits in each byte or character.

Specifies the number of bits used to signify the end of the byte.

3.2.3 Port Settings

There is no need to change these in a typical insta llation.

using a CO (central of f ice) li ne directly to the KX-TVS50/80. Ea ch port on t he VPS should be matched to the type of signaling the PBX expects. If you need to change these settings, refer to the PBX manual or customer support office to get the correct values for these settings.

Flash Time—100, 300, 600, 900

•

The minimum amount of time that the PBX requires to recognize a hookswitch flash.

Choose the amount that is equal to or greater than the PBX's setting.

CPC Signal (Calling Party Control Signal)—NONE, 6.5, 150, 300, 450, 600

•

The amount of time allowed for the short break in loop current that is used to indicate that the caller has hung up; usually set to NONE, since most PBXs do not provide this signal to single line port s. If c ho osing a set ting other than NONE, use an amount e qual to or less than the PBX or telephone company provided CPC signal.

Disconnect Time—1 - 8

•

The amount of time that the line is temporarily unavailable after a call has ended.

Dial Mode—DTMF, Pulse 10

•

The type of signaling the PBX single line port expects to receive. ( second)

ms:

, Pulse 20

pps

Only change these parame ters when

ms:

pps

= pulses per

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3.2.4 PBX Interface Parameters

Dialing Parameters

PBX Type:

•

Specifies the type of PBX which is connected to the VPS.

Integration Mode:

•

Specifies the method of inte gr ation to be use d between the VPS and PBX. If PBX ty pe is set to the Panasonic KX-T series, the Inband Signaling parameters are set automatically and should not be altered. APT Integration is only available when a KX-TA624 PBX is connected and the software is upgraded. DPT Inte gr a tion is only availab le when a KX-TD series PBX is connected and the software is upgraded.

Table 10

SEQUENCE CODES

D Disconnect F Hookswitch Flash

3.2 PBX PARAMETERS AND PORT SETTINGS

R Ring Detection S Silence Detection T Dialtone Detection W Wait for 1 Second X Dial Extension A: Answer

0-9, , #

Operator Transfer Sequence:

•

Tells the VPS how to transfer a call to the operator. Example:

Extension Transfer Sequence:

•

Tells the VPS how to transfer a call to an extension. Example:

Alternate Extension (Transfer Sequence):

•

Tells the VPS how to transfer a call to an extension t hat is entered into the "Alternate Extension Gr oup." Thi s is useful for e xten sions that ne ed a special tr ansf er procedur e (i.e ., blind transfer) such as modem extensions. Example:

Reconnect Sequence on Busy:

•

Tells the VPS how to return to the caller if the ext ension the caller has dialed is b usy . PBXs differ in how they handle this function. Test from an SLT to determine the sequence.

Reconnect Sequence on No Answer:

•

Tells the VPS how to return to the caller if the extension the caller has dialed does not

FTX [hookswitch flash—dial tone—dial (operator) extn.]

FTX [hookswitch flash—dial tone—dial extn.]

FTXD [hookswitch flash—dial tone—dial extn.—hang up]

DTMF Digits

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3.2 PBX PARAMETERS AND PORT SETTINGS

answer. PBXs differ in how they handle this function. Test from an SLT to determine the sequence.

Reconnect Sequence on Refused Call:

•

Tells the VPS how to return to the caller if the e xtension dialed has Call Scr een ing enabled and the subscriber ch ooses not to take the c all. PBXs differ in how th ey handle thi s function. Test from an SLT to determine the sequence.

Light On Sequence for Message Waiting Lamp:

•

This is the dialing sequenc e that the VPS must us e to turn on a messa ge waiting lamp at an extension.

Light Off Sequence for Message Waiting Lamp:

•

This is the dialing sequ ence that the VP S must use to turn off a mes sage wait ing lamp at an extension.

Call Waiting S equence:

•

This sequence is carried out by the VPS to perform call waiting when the extension being called is busy. PBXs differ in how the y ha ndl e this function. Test from an SLT to determine the sequence.

Release Sequence for Call Waiting:

•

This sequence is carried out by the VPS to release call waiting. PBXs differ in how they handle this function. Test from an SLT to determine the sequence.

Inband Signaling

These parame ters are used when the Integrat ion Mode is set to Inband. If the PBX type is set to a KX-T series system, these parameters will be automatically set. If another type PBX is used, check that system's installation manual for settings.

Code

(default)

1 Ringback Tone The extension dialed is ringing. 2 Busy Tone The extension dialed is busy.

4 DND The extension dialed has set DND feature (Do Not Dist urb). 5 Answer The extension dialed is answered.

Table 11

Call State Sent to the Voice Mail Port When...

Reorder Tone An invalid extension number is dialed or the call is

inadvertently connected to another Voice Mail port (also heard when no DTMF recei ver is a vaila ble to the Voice Mail extension).

Forwarded to V oice Mail (Ringing)

The extension dialed is forwarded to Voice Mail and another Voice Mail port is able to answer. (This lets the first Voice Mail port, usually an Auto Attendant, send the call to the other Voice Mail port.)

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Table 11

3.2 PBX PARAMETERS AND PORT SETTINGS

Code

Call State Sent to the Voice Ma il Port When...

(default)

Forward ed to V oice

Mail (Busy)

Forwarded to Extn. The extension dialed is forwarded to another, non-Voice

Confirmation Tone The Message Waiting Lamp On or Message Waiting Lamp

Disconnect The caller disconnects. The central office must set a CPC

Digit Translation Table Parameters

These parameters al low PBXs that have a fix ed Follo w-on ID s equence to be used with the KXTVS50/80. For example, a Follow-on ID sequence of [ 101] can be changed to [#6101]

by using these parameters.

Inter-Digit Time-Out:

•

on ID) from the PBX to th e VPS. T he Digit Translation Table applies the digits r e ceive d within this time to translation .

Input-Output (up to 8 alphanumeric characters):

•

within the inter-digit time, it checks them against the input table. If they are found, the system util izes the output digits in their place.

This parameter defines the interval of incoming sign als (Follow-

The extension dialed is forwarded to Voice Mail and no other Voice Mail ports are a v aila ble to acce pt the call. (Thi s signals the Voice Mail port [usually Auto-Attendant] to let the caller to leave a message.)

Mail extension.

Off code is dialed successfully.

signal to the PBX line for this signal to work for CO calls.

When the system receives digits

The Remainder of this section consists of step-by-step guides for software verification and programming of the recommended Panasonic PBX systems.

If you have any problems as you go through this section, please call Panasonic Technical Support at (201) 392-4843

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

3.3.1 KX-TVS50/80 Programming for Inband Integration

Set parameters from the System Administ ration Terminal. The table below lists recommend ed parameters for Panasonic KX-T series PBXs.

Table 12

PBX Type Other

Manufacturers

Integration Mode None None None None None None None None

Inband Inband Inband Inband Inband Inband Inband

Operator T ransfer Sequence

Extension Transfer Sequence

Alternate Extension Transfer Sequence

Reconnect Sequence on Busy

Reconnect Sequence on No Answer

FX (A) FTX

FWW FWW FWW FWW FWW FWW FWW FWW

T308/

T616

(A)

T1232 T96 T336 TD816/

1232

FTX (A) FTX

(A)

FTX (A) FTX

(A)

FTX (A) FTX

(A)

FTX

(A)

FTX

(A)

FTX

(A)

FTX (A) FTX

TD308 T A series

FTX (A)

(A)

FTX (A)

(A)

FTX (A)

(A)

Reconnect Sequence on Refuse Call

Light-On Sequence for Message Waiting Lamp

Light-Off Sequence for Message Waiting Lamp

Call Waiting Sequence

FWW FWW FWW FWW FWW FWW FWW FWW

* N/A T701X# T#91X

* N/A T702X# T#90X T#9X T700X T700X T702X#

* N/A 1 N/A N/A 1 1 1

INTEGRATING THE VPS WITH PANASONIC KX-T PHONE SYSTEMS

T9X

T701X T701X T701X#

Page 51

3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Table 12

PBX Type Other

Manufacturers

Release Sequence for Call Waiting

* Check with manufacturer. N/A Not Available (A) Adding "A" for "answer" to the operator and extension transfer eliminates the message:

"You have a call" when the AA transfers a call. The VPS disconnects after line is answered. Adding "D" for "disconnect" creates a blind transfer.

*N/AFN/AN/AFFF

T308/

T616

T1232 T96 T336 TD816/

1232

TD308 T A serie s

3.3.2 KX-T123211D Software Verification and Programming for Inband Integration

Check the software version of the KX-T123211D by using System Program [98], which

shows the softwa re v e rs ion number:

The underlined digits rep resent the sof twa re produ ction da te code (format YYMMDD). In this example, the date cod e is April 30, 1994 (yea r, month, day). For this softw are v ers ion, the software production date of the PBX must be April 30, 1994, or later.

Y201Z940430

(TM3)

If the software production date of the PBX is earlier than 4/30/94, call National Parts Center (1-800-833-9626) to order a software upgrade.

Enable System Program [80] for each extension connected to the VPS.

This parameter is used to tell the KX-T123211D which extensions are connected to the VPS. Ports with this parameter enabled can receive Follow-on ID and DTMF call status signaling (busy, answered, disconnect, etc.) if the Voice Mail integration and DTMF integration features are also enabled.

Enable System Program [81] to turn on DTMF Integration. On extensions with the Voice

Mail port parameter en abled, the KX- T123211D c an send codes (DTMF tone s) to indic ate call states; this in creas es VPS efficiency. Codes apply to all transferred calls ; CO line c alls only indicate disconnect (provided the KX-T123211D is programmed for CPC detection and the CO sends the CPC signal). Refer to the Table 11 in the Section 3.2.4 PBX Interface Paramete rs.

Put all exten sions con nected to the VPS int o 1 e xtension group usi ng System Pro gram [60].

Reserve this exte nsion gro up for these ext ensio ns! Do not mix ot her exte nsio ns into t his group.

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Enable hunting for the VPS extension group using System Program [08].

Set the hunting type for the VPS extension group to circular using System Program [09].

At ever y VPS extension, temporar ily connect an SLT or butt set, go of f-hook and dial 7301#

to turn on Data Line Security. This prevents the KX-T123211D from sending Executive Override or Call Waiting tones to these ext ensions. We recommend that all Voice Mail port extensions have this feature enabled to avoid interruption of recording.

At every user's extension, go off-hook and dial 7192#. This sets the proper Follow-on ID

sequences so that forwarded calls go directly to the extension's mailbox. The KXT123211D automatically sends the extension's digits to the Voice Mail port before connecting the caller.

For Follow-on ID to work:

•

Ports connected to the KX-TVS50/80 must be assigned as Voice Mail ports.

•

Extensions must be forwarded to the first port of the Voice Mail (usi ng the Busy/No Answer mode or the All Calls mode).

•

The mailbox number should be the same as the extension number.

Interaction with other features:

Call Forwarding

•

forwarded, the forwarding will not work.

Call Hunting

•

Call Transfer

•

forwarding enabled will be forwarded directly to the mailbox.

Data Line Security

•

featur e enabled to avoid interruption of recor ding by Executive Overri de tone or Call Waiting tone.

—

If the extension is forwarded to an extension that is also

—

Hunting does not interfere with Follow-on ID.

—

Calls transferred to an extension with Follow-on ID and call

—

We recommend that all Voice Mail port extensions have this

Select the appropriate CO Line feature settings depending on how your customer plans to

use the VPS: A) to a nswer all incoming cal ls, B) as an opera tor backup, or C) to on ly answer calls not answered by user extensions.

Recommended CO Line feature settings:

If the KX-TVS50/80 is answering all incoming calls:

CO Mode

lines DIL to the fi rst extension o f the Voice Mail hunt group. The KX-T123211 D will allow incoming CO calls to hunt only if the CO lines are DIL to the first port of the hunt group. Lines programed as Normal do not hunt.

If the KX-TVS50/80 is only answering calls not answered by the operator (Operator

Backup):

Flexible Ringing Assignment

[47] (Day Mode) and [48] ( Night Mode) to en able ringing at the opera tor's ex tension (jack).

Delayed Ringing Assignment

the VPS picks up, we recommend sett ing the dela y to 3 or 4 rings for each e xtensi on

— Use System Programs [51] and [52] to set this par ameter. Program all

— For each app licable CO line, use System Programs

— T o giv e the operator tim e to answer the call befo re

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

connected to the KX-TVS50/80. Use System Programs [49] (Day Mode) and [50] (Night Mode).

CO Mode

[51] and [52] to set this parameter.

If the KX-TVS50/80 is only answering calls not answered by user extensions:

Flexible Ringing Assignment

[47] (Day Mode) and [48] (Ni ght Mode) t o enabl e ringi ng on every exten sion (j ack) that you want to have ring.

Delayed Ringing Assignment

VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension connected to the KX-TVS50/80. Use System Programs [49] (Day Mode) and [50] (Night Mode).

CO Mode

[51] and [52] to set this parameter.

— Set the mode for each appl icable CO to Normal. Use Sys tem Programs

— For each a pplicable CO line, use System Programs

— To give users time to answer the call before the

— Set the mode for each appl icable CO to Normal. Use Sys tem Programs

3.3.3 KX-TA624 Programming for Inband Integration via the Manager's Extension

Enable System Program [102] for each extension connected to the VPS. Jack 07, or jacks

07 and 08 can be assig ned for the VPS1 as th e Voice Mail port. Jack 15, or jacks 15 and 16 can be assigned for the VPS2.

This parame ter is used to tell the KX-TA624 which extensions are connected to the VPS. Ports with this para meter enabled can r eceiv e Follo w-on ID and DTMF call s tatus Signaling (busy, answered, disconnect, etc.) if the Voice Mail integration and DTMF Integration features are also enabled.

Enable System Program [103] t o tu rn on DTMF Integration. On extensions with the Voice

Mail port parameter enabled , the KX-TA624 can send codes (DTMF tones) to indic ate call states; this increa ses VPS ef fici ency. Codes apply to all transferred cal ls: CO line calls on ly indicate disconnect (provided the TA624 is programmed for CPC Detection and the CO sends the CPC signal). Refer to the Table 11 in Section 3.2.4 PBX Interface Parameters.

Put all extensions connected to the VPS into 1 extension group using System Program

[600].

Reserve this exte nsion gro up for these ext ensio ns! Do not mix ot her exte nsio ns into t his group.

NOTE

Up to two KX-TVS50/80 units can be connec ted t o the KX-TA624. When two KX-TVS50/ 80 units are connected to the KX-TA624, 2 different extension group s should be assigned for each KX-TVS50/80 in Syst em Pr ogr am [600]. One extension group is f or ja c k 07, or jacks 07 and 08 of the KX-TA624. The other extension group is for jack 15, or jacks 15 and 16.

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Enable hunting for the VPS extension groups using System Program [100].

Set the hunting type for the VPS e xtens ion groups to circu lar usi ng System Pro gram [1 01].

At ever y VPS extension, temporar ily connect an SLT or butt set, go of f-hook and dial 7301#

to turn on Data Line Security. This prevents the KX-TA624 from sending Executive Override or Call Waiting tones to these ext ensions. We recommend that all Voice Mail port extensions have this feature enabled to avoid interruption of recording.

Select the appropriate CO Line feature settings depending on how your customer plans to

use the VPS: A) to a nswer all incoming cal ls, B) as an opera tor backup, or C) to on ly answer calls not answered by user extensions.

Recommended CO Line feature settings:

If the KX-TVS50/80 is answering all incoming calls:

CO Mode

[416](Lunch Mode) to set this parameter. Program all lines DIL to the first extension of the Voice Mail hunt group. The KX-TA624 will allo w inco mi ng CO ca ll s t o hunt only if the CO lines are DIL to the first port of the hunt group. Lines programed as Normal do not hunt.

If the KX-TVS50/80 is only answering calls not answered by the operator (Operator

Backup):

Flexible Ringing Assignment

[408](Day Mode), [409](Night Mode) and [410](Lunch Mode) to enable ringing at the operator's extension(jack).

Delayed Ringing Assignment

the VPS picks up, we recommend setting the delay to a few seconds for each extension connect ed to the KX-TVS50/ 80. Use System Pro grams [411] (Day Mode), [412](Night Mode) and [413](Lunch Mode).

CO Mode

[414 ](Day Mode), [415](Night Mode) and [416](L unch Mode ) to se t this paramete r.

If the KX-TVS50/80 is only answering calls not answered by user extensions:

Flexible Ringing Assignment

[408](Day Mode), [409](Nigh t Mode) and [410 ](Lunc h Mode) to enabl e ringi ng on every extension (jack) that you want to have ring.

Delayed Ringing Assignment

VPS picks up, we recommend setting the delay to a few seconds for each extension connected to the KX-TVS50/80. Use System Programs [411](Day Mode), [412](Night Mode) and [413](Lunch Mode).

CO Mode

[414](Day Mode), [415]( Nigh t Mode) and [4 16] (Lunch Mo de) to se t th is para mete r.

— Use System Programs [414](Day Mode), [415](Night Mode),

— Set the mode for each applic able CO to Normal. Use System Pro grams

— For each app licable CO line, use System Programs

— T o giv e the operator tim e to answer the call befo re

— For each app licable CO line, use System Programs

— To give users time to answer the call before the

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

CAUTION

DO NOT create a mailbox in both VPS for the same extension. Each extension can have a maximum of 1 mailbox in either VPS. The extension should assign a Voice Mail extension from the VPS which contains its mailbox as the destination for Call Forwarding and Voice Mail Transf er. DO NOT assign a Voice Mail extension from the other VPS. For example, if jack 06 (extension 106) has its mailbox in the VPS1, assign extension 107 or 108 as the destination, not extension 115 or 116 (see the following diagram).

Extension 106

KX-TA624

6 7 8

Group A

15 16

Group B

KX-TVS50/80 (VPS1)

Port 1 Extension 107

Port 2 Extension 108

Mailbox for Extension 106

KX-TVS50/80 (VPS2)

Port 1 Extension 115

Port 2 Extension 116

3.3.4 KX-TD816, KX-TD1232 and KX-TD308 Programming for Inband Integration via the Manager's Extension

Select a maximum of 2 station ports to be connected to the VPS. Plug ea ch station int o a Voice Mail port.

Go into System Program [602] and assign the Voice Mail stations to a different extension group. By default, all stations are in Extension Group 1.

Go into System Program [106] and assign the new Extension Group to Auto Attendant (AA).

3.3.5 KX-TD816, KX-TD1232 Programming for Inband Integration via the Operating and Maintenance Tool

Go to the Main Menu. Choose System Data Programming.

(BATCH [1] or INTERACTIVE [2]).

•

Before choosing Batch Programming, you must open a file in the Disk File Management Menu (Item 3).

•

Before choosing Interactive Programming, you must connect with the system in the DSHS Connect/Disconnect menu.

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Main Menu

1. System Data Programming (BATCH)

2. System Data Programming (INTERACTIVE)

3. Disk File Management

4. DSHS Management

5. DSHS Connect/Disconnect

6. Quit Select the number : [ ]

Choose

Station

from the

System Data Programming Main Menu

1. Line

2. Station

3. System

4. T oll Restriction

5. ARS

6. Aux. Ports

7. Additional Function

8. Caller ID Select the number: [2]

Choose

Station Setting 1

from the

Station Menu

1. Station Setting

2. COS & Mailbox ID

3. CO line Outgoing

4. DIL 1:N

5. ISDN Extension Setting

6. SDN Extension CO outgoing

7. Flexible CO Keys

8. Flexible PF Keys

9. DSS

10. Lunch/Break Group

11. FWD/DND Setting

12. FWD/DND Setting (OPX) Select the number: [1]

Station Menu

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Enable XDP ports. Place Voice Mail extensions in Extension Group 8.

Station Setting 1

Jack EXT Name X E Doorphone LCS D X Day Night Mode P G 1 2 3 4 1 2 3 4 01-1 [ 101 ] [ ] N 01-2 [ 201 ] [ ] - 02-1 [ 102 ] [ ] N 02-2 [ 202 ] [ ] 03-1 [ 103 ] [ ] N 03-2 [ 203 ] [ ] 04-1 [ 104 ] [ ] N 04-2 [ 204 ] [ ] 05-1 [ 105 ] [ ] Y

05-2 [ 205 ] [ ] 06-1 [ 106 ] [ ] Y 06-2 [ 206 ] [ ] -

07-1 [ 107 ] [ ] N 07-2 [ 207 ] [ ] 08-1 [ 108 ] [ ] N 08-2 [ 208 ] [ ] -

[ 1 ] Y Y Y Y Y Y Y Y Stop Rec [ 1 ] N N N N N N N N [ 1 ] N N N N N N N N Stop Rec [ 1 ] N N N N N N N N [ 1 ] N N N N N N N N Stop Rec [ 1 ] N N N N N N N N [ 1 ] N N N N N N N N Stop Rec [ 1 ] N N N N N N N N [ 1 ] N N N N N N N N Stop Rec [ 8 ] N N N N N N N N [ 1 ] N N N N N N N N Stop Rec [ 8 ] N N N N N N N N [ 1 ] N N N N N N N N Stop Rec [ 1 ] N N N N N N N N [ 1 ] N N N N N N N N Stop Rec [ 1 ] N N N N N N N N

FWD N/A Time

[00] [00] [00] [00] [00] [00] [00] [00] [00] [00] [00] [00] [00] [00] [00] [00]

Cordless PITS

N – N – N – N – N – N – N – N –

Return to the

Choose

System Menu

System Data Programming Main Menu

Miscellaneous

01. Day/Night

02. Class of Service

03. Emergency/Quick Dial

04. Speed Dial

05. Absent Message

06. Flexible Numbering

07. Account Code

08. Special Carrier

09. Timer

10. Voice Mail

11. Voice Mail Integration

12. UCD

13. Phantom

from the

System Menu

Select the number: [15]

. Select

System.

14. Opera/Manager/EXT Group

15. Miscellaneous

16. Caller ID Modification

17. Switch Type

18. DID

19. Lunch/Break Time

20. System Time

21. Version

22. ISDN Card

23. T1 Card

24. T1 Minor Error

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Choose the Call Hunting extensi on group. Set the last extensio n group to

Attendant.

Miscellaneous

Expansion Card Type (Master) => (Slave ) =>

Local Access => Priority =

Call Hunting => EXG

SPD TRS Override => HOTEL FEATURE => CO Auto-Hold by Push DSS-Key

Adjust Time

PBX Code

Return to the

Setting 1

TRG No. =

No.

CO-Key => Off-Hook Monitor

System Data Programming Main Menu

. Program all lines DIL to the first extension of the Voice Mail hunt group.

EXP1

COT COT

[1] [2] [3] [4] [5] [6] [7] [8]

12345678 D

Disable Off

=> Enable

Disable

=> [01:00] AM

=> [ ]

EXP2 EXT1 EXT1

EXP3 EXT2 EXT2

DID SELECT

Caller ID Extension

EXP 1 Not Stored EXP 2 Not Stored EXP 3 Not Stored EXP 4 Not Stored

. Select

EXT Number Enable

Line

CO Line Setting

for Automated

[A]

and then select

CO Line

CO C T D PD C CPC DIL 1:1 No O R I PT I Detection EXT No

NGA SM D Out NightMode Day

01 Y [1] D 1080 N Disable EXT[205]EXT[205] 02 Y [2] D 1080 N Disable EXT[205]EXT[205] 03 Y [3] D 1080 N Disable EXT[205]EXT[205] 04 Y [4] D 1080 N Disable EXT[205]EXT[205] 05 Y [5] D 1080 N Disable EXT[205]EXT[205] 06 Y [6] D 1080 N Disable EXT[205]EXT[205] 07 Y [7] D 1080 N Disable EXT[205]EXT[205] 08 Y [8] D 1080 N Disable EXT[205]EXT[205] 09 Y [8] D 1080 N Disable EXT[205]EXT[205] 10 Y [8] D 1080 N Disable EXT[205]EXT[205] 11 Y [8] D 1080 N Disable EXT[205]EXT[205] 12 Y [8] D 1080 N

Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable EXT[205]

R E V

Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg.Disable

DIL 1:1

Lunch Group

3.3.6 KX-TD308 Programming for Inband Integration via the Operating and Maintenance Tool

Go to the

Main Menu

(BATCH [1] or INTERACTIVE [2])

. Choose

System Data Programming

Break

Grroup

[ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ]EXT[205]

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

•

Before choosing Batch Programming, you must open a file in the Disk File Management Menu (Item 3).

•

Before choosing Interactive Programming, you must connect with the system in the DSHS Connect/Disconnect menu.

Main Menu

1. System Date Programming (BATCH)

2. System Date Programming (INTERACTIVE)

3. Disk File Management

4. DSHS Management

5. DSHS Connect/Disconnect

6. Quit Select menu Number:[ ]

Choose

Station (ALT-S)

from the

System Data Programming Main Menu.

System Data Programming Main Menu

AuxPorts (ALT-U) Manager (ALT-M) System (ALT-Y) CO-Line (ALT-L)

Station (ALT-S)

TRS (ALT-T) ARS (ALT-A)

Choose

Settings (1)

in the

Sub Menu

Settings (1)

Settings (2) CO Line (O)utgoing (D)il Line 1:N Flex (C)o Keys :1-24 Flex (P)F Buttons :1-12

Choose which single line extensions will be attached to Voice Mail.

2 O D C P

If using XDP ports, enable XDP for the connect jacks. Place Voice Mail extensions in Extension Group 8.

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Station Setting 1

Jack Ext. Name XDP EXG Day Night LCS Mode

1-1 [11 ] [ ] [N] 1-2 [21 ] [ ] 2-1 [12 ] [ ] [N] 2-2 [22 ] [ ] 3-1 [13 ] [ ] [N] 3-2 [23 ] [ ] 4-1 [14 ] [ ] [N] 4-2 [24 ] [ ] 5-1 [15 ] [ ] [Y] 5-2 [25 ] [ ] 6-1 [16 ] [ ] [N] 6-2 [26 ] [ ] 7-1 [17 ] [ ] [N] 7-2 [27 ] [ ] 8-1 [18 ] [ ] [N] 8-2 [28 ] [ ]

Select

Choose

SAVE(F7)

System (ALT-Y)

. Return to the

from the

[ 1 ] [Y] [Y] [STOP REC] [ 1 ] [N] [N] [ 1 ] [N] [N] [STOP REC] [ 1 ] [N] [N] [ 1 ] [N] [N] [STOP REC] [ 1 ] [N] [N] [ 1 ] [N] [N] [STOP REC] [ 1 ] [N] [N] [ 1 ] [N] [N] [STOP REC]

[ 8 ] [N] [N]

[ 1 ] [N] [N] [STOP REC] [ 1 ] [N] [N] [ 1 ] [N] [N] [STOP REC] [ 1 ] [N] [N] [ 1 ] [N] [N] [STOP REC] [ 1 ] [N] [N]

System Data Programming Main Menu.

System Data Programming Main Menu

DoorPhone

Select

System

System Data Programming Main Menu

Auxports (ALT-U) Manager (ALT-M)

System (ALT-Y)

CO-Line (ALT-L) Station (ALT-S) TRS (ALT-T) ARS (ALT-A)

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Automatic Access => Priority

Call Hunting => EXG No.

Automatic Hold By CO Button

Automatic Hold By DSS Button

SPD TRS Override

FAX Transfer Extension

Caller ID Extension

Caller ID Modification

Long Distance Call Del,Add

1 2 3 4 5 6 7 8

[1]

[DIS] [DIS] [DIS] [DIS] [DIS] [DIS] [DIS] [AA]

[2] [3]

CO No.

Local Call Del,Add

Area Code

=> [Disable]

=> [Enable]

=> [Disable]

=> [ ]

=> [0 ] [1 ]

=> [3 ] [ ]

=> [ ]

Choose

Miscellaneous

from the

System Menu

(A)ccount Codes Caller (I)D Class of Se(R)vice (D)ay/Night (E)mergency/Quick Dial (F)loating Extensions Fle(X)ible Numbers (M)iscellaneous P(H)antom Extensions Seria(L) Interface S(P)ecial Carrier (T)imers Add. F(U)nctions - SYSTEM Add. Functions - (C)OS (V)M Status/Command DTMF Set Voice Mail Inte(G)ration

Choose the

Call Hunting extension group

Automated Attendant.

System Menu

A I R D E F X

H L P T U C V G

. Set the last extension group to [AA] for

Miscellaneous

Select

SAVE(F7)

. Return to the

System Data Programming Menu

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3.3 CONNECTING THE VPS WITH PANASONIC KX-T SERIES PBXs

Choose

10.

CO-Line (ALT-L)

from the

System Data Programming Main Menu

AuxPorts (ALT-U) Manager (ALT-M) System (ALT-Y)

CO-Line (ALT-L)

Station (ALT-S) TRS(ALT-T) ARS(ALT-A)

11.

Choose

Settings (2)

in the

Sub Menu

Voice Mail hunt group.

Sub Menu

Settings (1) 1 Settings (2) 2 (I)ntercept/Timers/PBX Access Code I

System Data Programming Main Menu

, and program all l ines DIL to the f irst e xtension of the

CO Line Setting

1 [400 ms] [Disable] 2 [400 ms] [Disable] 3 [400 ms] [Disable]

CPC CPC

Signal

Detection Incoming

Detection Outgoing

Signal

1:1

DIL

EXT NO.

DAY NIGHT

[25 ] [25 ] [25 ]

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Section 4

INTEGRATING THE VPS WITH THE

PANASONIC KX-TA ANALOG PBX AND KX-

TD DIGITAL PBX

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

Page 64

4.1 GUIDELINES FOR DIGITAL INTEGRATION

4.1.1 Why Digital Integration is Important

The KX-TVS50/80 works well with most PBXs because its connections are made through a standard single line (tip/ring) telephone interface. However, the communication between the PBX and VPS is best when Digital Integration is used; the KX-TVS50/80 is already set up to communicate through Digital Integration.

Once Digital Integr ation is establishe d, the PBX sends information to the VPS through the data link. This info rmation enables the VPS to identify the extension that is calling, know where a call is forwarded and why it's forwarded, and recognizes what the caller wants to do. This communication allows features that are only available with Digital Integration, several of which are described below.

Table 13

DIGITAL INTEGRATION FEATURES

Auto Configuratio n The VPS knows what extension numbe rs exist on the

PBX and creates mailboxes for each extension automatically. Also sets the VPS clock with data from the PBX clock.

Live Call Screening Extension users can monitor messages as they are

being left in the mailbox and intercept if required.

T w o-Way Recording Extension users can recor d con ver sations in the ir own

mailboxes by pressing one button.

Two-Way Transfer Extension users can record conversations in another

person's mailbox es by pressi ng a butto n and dialing an extension number.

Direct Mailbox Access The subscriber is entered directly into his mailbox

when he calls the VPS. He does not have to dial his mailbox number.

Intercom Paging*

Callers can page s ubscribers throug h buil t-in speak ers and externa l paging equipment. F or a Caller ID Caller , if his name has been recorded for the Caller Name Announcement feature, the name will be anno unced at the end of the page.

Caller Name Announcement (System/Personal)*

A pre-recorded announcemen t of the Caller ID caller s' name is heard when extensi on users listen to messages left in their mailbox and/or calls are transferred from the VPS to the users.

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DIGITAL INTEGRATION FEATURES

Caller ID Call Routing*

4.1 GUIDELINES FOR DIGITAL INTEGRATION

Table 13

The VPS automatically sends calls fr om pre-assi gned Caller ID numbers to the desired extension, mailbox or Custom Service.

Personal Greeting for Caller

ID*

Caller ID note: When an incomi ng outside call reaches the VPS via the PBX,

the VPS will wait a bout 2 rings before answe ring the call to re ceive the Caller ID information properly from the PBX.

Each subscriber can record up to 4 personal greeting messages for special callers.

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4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624

4.2 CONNECTING THE KX-TVS50/80 WITH THE

PANASONIC KX-TA624

4.2.1 KX-T A624 Software Verification and Programming for Digital Integration via the Manager's Extension

It is important that the KX-TA624 has the proper software level to allow Digital Integration with the VPS. Follow the procedures below to confirm the software level, then complete the required programming before starting up the VPS.

All of the fol lowing procedures must be done after entering system programming. Refer to the KX-TA624 Installation Manual for instructions on how to enter the system programming mode.

Software Verification

Check the software version of the KX-TA624 using System Program [998].

Example: The underlined digits represent the software production date code (year, month, day). For Digital Integration, the software version of the PBX must be Y581A or higher.

Y581AYYMMDD

(M)

If the software version of the PBX is lower than this, call National Parts Center (1-800833-9626) to order a software upgrade.

From the

a) b)

Set the date and time using System Program

Date and time are automatically synchronized between the VPS and the Panasonic KXTA624 during initial setup.

Set PBX extension numbering using System Program

Assign the

the VPS. This allows the PBX to send the proper Digital Integration information to those ports. Jack 07, or jacks 07 and 08 can be a ssigned for t he VPS1 as the Voice Mail Port. Jack 15, or jacks 15 and 16 can be assigned for the VPS2.

SYS-PGM NO ?

Enter

Press

date it was created.

This version must be Y581A or higher for Digital Integration to be utilized.

KX-TVS50/80 (2 ports): assign max. 2 jacks

•

[998]

the

Voice Mail Port.

screen:

button (SP-PHONE). The system displays the ROM version and the

[000]

[009]

This program tells the PBX which jacks will be con nec ted to

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

Page 67

Extension

group 7

4.2 CONNECTING THE KX-TVS50/80 W ITH THE PANASONIC KX-TA624

KX-TVS50/80 (VPS1)

Port 1 Port 2

KX-TA624

From the

Enter

a) b)

Press

15 16

Extension

group 8

SYS-PGM NO ?

(for VPS1) or

[130]

the

KX-TVS50/80 (VPS2)

screen:

[131]

(for VPS2).

button (SP-PHONE).

Screen output: Disable

Press

the

SELECT

button (AUTO-ANSWER).

Screen output: Port 7 or Port 15

To assign 2 jacks,

Press

the

SELECT

button (AUTO-ANSWER) again.

Screen output: Port 7& 8 or Port 15& 16

To assign 1 jack, skip this step.

Press STORE.

Press END

(HOLD).

Condition s: The lowest jack (jack 07 or jack 15) enter ed here must

be connected to the Port 1 of the VPS.

To change the current assignment from "Port 7" to "Port 7 & 8", you must first change it to "Disable". Likewise, i f you want to change it from "Port 7 & 8" to "Port 7", you must first change it to "Disable". If the current assignment is already "Dis able", you can mak e a change in 1 step. This condition also applies to System Program [131].

When "Port 7 & 8" is selected in program [130], extension jack numbers 07 and 08 will be in extension group 7 automatically. Likewise, when "Port 15 & 16" is selected in program [ 131], extension jac k numbers 15 and 16 will be in extension grou p 8 automati cally. Also the Station Hunting type is set as "Circular" automatically in each of these 2 extension groups.

Select the appropriate CO Line feature settings depending on how your customer plans to

use the VPS: A) to answer all incoming cal ls, B) as an operato r backup, or C) to only answer calls not answered by user extensions.

Recommended CO Line feature settings:

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4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624

If the KX-TVS50/80 is answering all incoming calls:

CO Mode

[416](Lunch Mode) to set this parameter. Program all lines DIL to the first extension of the Voice Mail hunt group. The KX-TA624 will allo w inco mi ng CO ca ll s t o hunt only if the CO lines are DIL to the f ir st port of the hun t group. Lines programmed as Normal do not hunt.

If the KX-TVS50/80 is only answering calls not answered by the operator (Operator

Backup):

Flexible Ringing Assignment

mode), [409](Night Mode) and [410](Lunch Mode) to enable ringing at the operator's extension(jack).

Delayed Ringing Assignment

the VPS picks up, we recommend sett ing the dela y to 3 or 4 rings for each e xtensi on connected to the KX-TVS50/80. Use System Programs [411](Day Mode), [412](Night Mode) and [413](Lunch Mode).

CO Mode

Mode), [415](Night Mode) and [416](Lunch Mode) to set this parameter.

—Use System Programs [414](Day Mode), [415](Night Mode),

—For each CO l ine, use System Programs [408](Day

— T o giv e the operator tim e to answer the call befo re

— Set the mode for each CO to Normal. Use Syste m Programs [414 ](Day

Table 14 2 CO Lines, 2 Ports

CO Lines Ports

11, 2 21, 2

If the KX-TVS50/80 is only answering calls not answered by user extensions:

Flexible Ringing Assignment

Mode), [409](Night Mode) and [410](Lunch Mode) to enable ringing on every extension (jack) that you want to have ring.

Delayed Ringing Assignment

VPS picks up, we recommend setting the delay to 3 or 4 rings for each extension connected to the KX-TVS50/80. Use System Programs [411](Day Mode), [412](Night Mode) and [413](Lunch Mode).

CO Mode

Mode), [415](Night Mode) and [416](Lunch Mode) to set this parameter.

Unplug or power down the KX-TA624.

Connect the jack(s) assigned in Step 3 to the KX-TVS50/80.

Connect your laptop comput er to the KX-TVS50/80 and st art your communication soft ware

(i.e., HyperTerminal, Procomm Plus, Smartcom...).

— Set the mode for each CO to Normal. Use System Programs [414](Day

— For each CO line, use System Programs [408](Day

— To give users time to answer the call before the

Disconnect the power from the VPS and set the DIP switch to position 5.

Only perform this step when initially setting up the system.

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4.2 CONNECTING THE KX-TVS50/80 W ITH THE PANASONIC KX-TA624

CAUTION

Setting the DIP switch to position 5 will default the Voice Processing System, resulting in a loss of all user programming, and voice messages (except User1 and User2 prompts).

Plug in and po wer up the KX-TVS50 /80 and wait appr oximately 2.5 min whil e the s ystem

10.

initializes.

"System Administration" Start-Up Sequence

Before starting the VPS, make sure all installation and line connections have been done as described in Section 2.

Plug in and

the power switch to ON on the KX-TA624. The calls to the VPS can be

turn

processed after the Power Indicator stops flashing.

After turning the power on, the system starts up in the following sequence:

•

The Power Indicator light goes on.

•

The Power Indicator light begins to flash.

•

"Checking Flash Memory Cards." is displayed on the screen.

Screen output:

Checking Flash Memory Cards. Please wait...

PORT TEST... SYSTEM SETUP

1... 2... 3...

•

The VPS tests the CPU card, the flash memory, and the ports until "1...2...3..." is displayed.

•

Active ports are displayed on the screen.

Screen output:

Active COs: 1 2 APT Interface Connection is Established ** ON LINE MODE **

The display will alert you if System Setup is not completed successfully.

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4.2 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TA624

Screen out put :

Active COs: 1 2 APT Interface Connection is not Established ** OFF LINE MODE **

This message is shown when the digital (A PT) connection between the VPS and telephone system cannot be established.

Possible causes of the message: "APT Interface Connection is not Established"

Table 15

Cause Action

The PBX is not a KX-TA624 system. Since the de fault PBX type for the

Change the PBX type by using

Quick Setup (see Section 5). KX-TVS50/80 is to KX-TA624 at the factory, this message will

always

appear when connecting to another type of PBX.

The cabling between the PBX extension ports and the VPS is not 4wire or is improperly connected.

The PBX is a KX-TA624 but does not have the proper level of software required to support APT Integration.

Confirm the cabling is

connected as described in

Section 2 INSTALLATION.

Contact National Parts Center

at 1-800-833-9626

or use Inband Integ ration under

hardware settings. The PBX is not programmed properly

to support APT Integration.

Do required integration

programming as described in

this chapter.

Start up completed.

11.

The Power Indicator light stops blinking when the start-up has been successful. (The

delay varies according to the system's condition.)

b) "**ON LINE MODE**"

System prompt [>] is displayed on the screen. To enter system administration,

ENTER

. All parameters can be set through the menu-driven program.

is displayed.

Go to the

12.

QSET

System Administration Top Menu.

and

Press ENTER

for Quick Setup and fo llo w the Auto Conf iguratio n Instruc tions.

Type

[5]

and

Press ENTER

, or Type

Press

then

[3]

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4.2 CONNECTING THE KX-TVS50/80 W ITH THE PANASONIC KX-TA624

CAUTION

When 2 VPSs are connected to the KX-TA624, the following 2 procedure s should be done to make the VPSs work correctly.

Delete a mailbox in either VPS so that each extension has only ONE MAILBOX.

After Auto Configuration has been executed, an extension has a ma ilbox in both VPS1 and VPS2. However each extension can have a maximum of 1 mailbox in either VPS. To delete a mailbox, Type [D] (Delet e) in the "Make (Make/Delete)"

KX-TA624

field (see "Step 4 Creating Mailboxes" in The extension should assign a Voice Mail extension from the VPS whic h contains its mailbox as the destination for Call Forwarding and Voice Mail Transfer. DO NOT assign a Voice Mail extension from the other VPS. For example, if jack 06 (extension 106) has its mailbox in the VPS1, assign extension 107 or 108 as the destination, not extension 115 or 116 (see diagram below).

Change the extension numbers of both VPS port 1 and 2 for VPS2 from 107 and 108 to 115 and 116 (see "Extension Number of VPS Port 1" and "Extension Number of VPS Prot 2" in Table 67 in

Extension 106

KX-TVS50/80 (VPS1)

7 8

Mailbox for Extension 106

5.1.3 Starting the Quick Setup).

B7.3 PBX Interface Parameters

Port 1 Extension 107

Port 2 Extension 108

KX-TVS50/80 (VPS2)

15 16

TEST: Press the INTERCOM button and then [107]. If the VPS answers, you have an AP T connection.

Set the DIP switch to position 0 after initialization is complete.

The required programming is compl ete and the VPS and KX-TA624 should be able to communicate through Digital Inte gration.

When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.

Port 1 Extension 115

Port 2 Extension 116

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4.3 CONNECTING THE KX-TVS5 0/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND K X-T D308

4.3 CONNECTING THE KX-TVS50/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND KXTD308

Note

Do not use system programs [106] or [602] for DPT Integration. The following 2 Sections (

4.3.1 KX-TD1232 Software Verification and Programming for Digital Integration via the Manager's Extension Digital Integration via the Operating and Maintenance Tool

examples. Please refer to them for the KX-TD816 And the following Section (

Digital Integration via the Manager's Extension

4.3.1 KX-TD1232 Software Verification and Programming for Digital Integration via the Manager's Extension

and

4.3.2 KX-TD1232 Software Verification and Programming for

) are for the KX-TD1232 as

4.3.3 KX-TD308 Software Verification and Programming for

) is for the KX-TD308

It is important that the KX-TD1232 has the proper software level to allow Digital Integration with the VPS. Follow the procedures below to confirm the software level, then complete the required programming before starting up the VPS.

Note

Two methods of programming are available on the KX-TD1232. The instructions below show how to program without the operating and maintenance tool. For instructions on programming with the operating and maintenance tool, please see

Software Verification and Programming for Digital Integration via the Operating and Maintenance Tool.

All of the fol lowing procedures must be done after entering system programming. Refer to the KX-TD1232 Installation Manual for instructions on how to enter the system programming mode.

4.3.2 KX-TD1232

Software Verification

Verify Software - If you are configuring a 2-cabinet system, remember to check both

cabinets. The software must be the same in each. Check the software version of the KXTD1232 using System Program [116].

Example:

P231UYMMDD

The underlined digits represent the software production date code (year, month, day). For Digital Integration, the software version of the PBX must be P231U or higher. (For KX-TD816, the ver sion must be ve rsion P301O or higher for Digi tal Inte grati on to be utilized.)

If the software version of the PBX is lower than this, call National Parts Center (1-800-

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4.3 CONNECTING THE KX-TV S50/80 WITH THE PANASONIC KX-TD 816, KX -TD1232 AND KX-TD308

833-9626) to order a software upgrade.

From the

a) b) c)

Set the date and time using System Program

Date and time are automat ically sync hroniz ed between the VPS and t he Pan asonic KX-TD series telephone systems during initial setup.

Set extension numbering using System Program

Assign the

the VPS. This allows the PBX to se nd the proper D igital Integrat ion informatio n to those ports.

SYS-PGM NO ?

Enter

[116].

the

Press

Enter the system number ( version and the date it was created.

This version must be P231U or higher for Digital Integration to be utilized (both systems if system connection is used).

•

KX-TVS50/80 (2 ports): assign 1 jack

Note

If you are configuring a 2-cabinet sys tem, all Voice Mail Ports should be assigne d to either the Master or Slave System.

Voice Mail Port

screen:

button (SP-PHONE).

[0]

. This program tells the PBX which jack will be connected to

, master/slave). The system displays the ROM

[1]

[000]

[003]

From the

Enter

a) b)

Press

Screen output: M: # # # #

Enter the jack number of the port you will use for the Voice Mail (02 - 64).

c) d)

Press STORE.

Press END

Condition s: Jack 01 cannot be used as a Voice M ail port. A jack

Skip this step unless setting flexible numbering.

System Program [118] (Voice Mail Extension Number Assignment) is automatically set. This program allows you to assign an extension numbe r to each Voice Mail port. Since the jack connecte d to the VPS provides 2 e xtensions, this enables you to assign extension numbers to each port. You can assign an y ex tension nu mber that is not already as signed to another port. To reach the VPS, users dial the se extension n umbers. It is not ne cessary to change the default programming for the extensions 165 and 166.

SYS-PGM NO ?

[117].

the

button (SP-PHONE).

(HOLD) when finished.

programmed as a Manager Extensi on (System Program [006]) cannot be used in this program.

screen:

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4.3 CONNECTING THE KX-TVS5 0/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND K X-T D308

From the

Enter

a) b)

Press

Screen output: VM NO?

Press

Screen output: VM-01:#_ _ -1: 165 ( _ _ = the port number you entered in program 117)

Enter the extension number that you want this port to have.

(The default extension number for port 1: 165; port 2: 166)

Press STORE.

Repeat c, d, and e until all extension numbers are entered.

Condition s: No 2 jacks on the sys t em can have the same extension

Unplug or power down the KX-TD1232.

SYS-PGM NO ?

[118].

the

number. If you try to enter a number that is already assigned, you will hear an error tone. Each digital extension connected provides 2 Voice Mail ports and must have 2 different extension numbers assigned.

screen:

button (SP-PHONE).

Connect the jack assigned in Step 3 to the KX-TVS50/80.

Connect your laptop comput er to the KX-TVS50/80 and st art your communication soft ware

(i.e., HyperTerminal, Procomm Plus, Smartcom...).

Communication Parameters: 9600, 8 Bit, None, 1

Disconnect the power from the VPS and set the DIP switch to position 5.

Only perform this step when initially setting up the system.

CAUTION

Set the DIP switch t o posit ion 5 wil l defa ult th e Voice Processin g System, r esult ing in a loss of all user programming and voice messages.

Plug in and power up the KX-TVS50/80 and wait approximately 90 s while the system

10.

initializes.

"System Administration" Start-Up Sequence

Before starting the VPS, make sure all installation and line connections have been done as described in Section 2.

Plug in and

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

the powe r swi tch to ON on the KX-TD1232. The calls to the VPS can be

turn

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4.3 CONNECTING THE KX-TV S50/80 WITH THE PANASONIC KX-TD 816, KX -TD1232 AND KX-TD308

processed after the Power Indicator stops flashing. After turning the power on, the system starts up in the following sequence:

•

The Power Indicator light goes on.

•

The Power Indicator light begins to flash.

•

"Checking Flash Memory Cards." is displayed on the screen.

Screen output:

Checking Flash Memory Cards. Please wait...

PORT TEST... SYSTEM SETUP

1... 2... 3...

•

The VPS tests the CPU card, the flash memory, and the ports until "1...2...3..." is displayed.

•

Active ports are displayed on the screen.

Screen output:

Active COs: 1 2 APT Interface Connection is not Established ** OFF LINE MODE **

This message is shown when the digital (DPT) connection between the VPS and telephone system cannot be est ab li she d. This is norma l. Thi s messa ge app ear s bec aus e the PBX type for the VPS is not a KX-TD series system . Since the default PBX type is set to the KX-TA series at the factory, this message will always appear. To change the default, go to the

System Administration Top Menu

, and Type1-6-3-1. (Program Hardware Sett ings - PBX Interface Parameters - Dialing Parameters Menu). Select "2:KXT Series" at the "1 . PBX Type", and select "4:DPT" at the "2. Int egration Mode".

Exit the menu by entering "\", and the following display will be shown.

Screen output:

** OFF LINE MODE **

If "DPT Interface Connection is not Established" is still shown, possible causes are:

Table 16

Cause Action

The cabling between the PBX extension ports and the VPS is not 4wire or is improperly connected.

Confirm the cabling is connected as described in Section 2 INSTALLATION.

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

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4.3 CONNECTING THE KX-TVS5 0/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND K X-T D308

Table 16

Cause Action

The PBX is a KX-TD series but does not have the proper level of software required to support DPT Integration.

The PBX is not pro grammed pr operly to support DPT Integration.

Start up completed.

11.

The Power Indicator light stops blinking when the start-up has been successful. (The

delay varies according to the system's condition.) "

**ON LINE MODE**

System prompt [>] is displayed on the screen. To enter system administration,

ENTER

Go to the

12.

QSET

TEST: Press the INTERCOM button and then [165]. If the VPS answers, you have a DPT connection.

. All parameters can be set through the menu-driven program.

System Administration Top Menu.

and

Press ENTER

" is displayed.

for Quick Setup and fo llo w the Auto Conf iguratio n Instruc tions.

Contact National Parts Center at 1-800-833-9626 or use Inband Integr ation under hardware settings.

Do required integration programming as described in this chapter.

Type

[5]

and

Press ENTER

, or Type

Press

then

[3]

Set the DIP sw itch to position 0 after initia lization is complete.

The required programming is complete and the VPS and KX-TD1232 should be able to communicate through Digital Integration.

When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.

4.3.2 KX-TD1232 Software Verification and Programming for Digital Integration via the Operating and Maintenance Tool

Follow these steps after communication between the KX-TD1232 and the programming software has been established. Refer to the Operating and Maintenance manual for connection information.

Check the software version .

Go to the Main Menu .

Press

the

key and the letter

ALT

at the same time.

[V]

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4.3 CONNECTING THE KX-TV S50/80 WITH THE PANASONIC KX-TD 816, KX -TD1232 AND KX-TD308

Verify the Operating and Maintenance version being used.

Sample display: DB data (PC): Empty

Version:3.50

MUK

This version must be 3.50 or higher to program the KX-TD1232 for Digital Integration.

Note

If you have an older version of the maintenance tool but have the correct ROM version in the system, you may still program the KX- TD1232 but you must program using the Manager's Extension.

Verify the ROM version of the KX-TD1232.

Example:

P231UYMMDD

This version must be at least version P231U or higher for Digital Integration to be utilized (both s ystems if system connec tion is being use d). As of October ' 96, the versi on is PQKXTD1232EA-1. (For KX-TD816, the version must be at least version P301O or higher for Digital Integration to be utilized.)

If the softwa re version of the PBX is lower than this, call National Parts Center (1800-833-9626) to order a software upgrade.

In the example ab ov e, the under lined digits represen t the softw are produ ction date code (year, month, day).

Go to the

Main Menu.

Choose

System Data Pr ogramming .

(BATCH [1] or INTERACTIVE

[2]).

Main Menu

1. System Data Programming (BATCH)

2. System Data Programming (INTERACTIVE)

3. Disk File Management

4. DSHS Management

5. DSHS Connect/Disconnect

6. Quit Select the number : [ ]

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4.3 CONNECTING THE KX-TVS5 0/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND K X-T D308

Choose

System

from the

System Data Programming Main Menu.

System Data Programming Main Menu

1. Line

2. Station

3. System

4. Toll Restriction

5. ARS

6. Aux. Ports

7. Additional Function

8. Caller ID Select the number : [ 3 ]

Choose

Voice Mail Integration

from the

System Menu

01. Day/Night

02. Class of Service

03. Emergency/Quick Dial

04. Speed Dial

05. Absent Message

06. Flexible Numbering

07. Account Code

08. Special Carrier

09. Timer

10. Voice Mail

11. Voice Mail Integration

12. UCD

13. Phantom

System Menu.

14. Opera/Manager/EXT Group

15. Miscellaneous

16. Caller ID Modification

17. Switch Type

18. DID

19. Lunch/Break Time

20. System Time

21. Version

22. ISDN Card

23. T1 Card

24. T1 Minor Error

Select the number: [11]

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4.3 CONNECTING THE KX-TV S50/80 WITH THE PANASONIC KX-TD 816, KX -TD1232 AND KX-TD308

First, enter the port numbers that will be connected to the VPS. If desired, change the default

extension numbers of the Voice Mail ports.

Voice Mail Integration

VM Port No. Master [30] [ ] [ ] [ ] [ ] [ ]

Slave [ ] [ ] [ ] [ ] [ ] [ ]

VM Jack EXT EXG

01 30-1 [165] [1] 02 30-2 [166] 03 -1 [167] 04 -2 [168] 05 -1 [169] 06 -2 [170] 07 -1 [177] 08 -2 [178] 09 -1 [181] 10 -2 [182] 11 -1 [183] 12 -2 [184]

Step 6 should only be done if the VPS is goi ng to answer all incoming Central Office lines

Name

[V.MAIL01] [V.MAIL02] [V.MAIL03] [V.MAIL04] [V.MAIL05] [V.MAIL06] [V.MAIL07] [V.MAIL08] [V.MAIL09] [V.MAIL10] [V.MAIL11] [V.MAIL12]

VM Jack EXT EXG

13 -1 [171] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1]

14 -2 [172]

15 -1 [173]

16 -2 [174]

17 -1 [175]

18 -2 [176]

19 -1 [179]

20 -2 [180]

21 -1 [185]

22 -2 [186]

23 -1 [187]

24 -2 [188]

Name

[V.MAIL13] [V.MAIL14] [V.MAIL15] [V.MAIL16] [V.MAIL17] [V.MAIL18] [V.MAIL19] [V.MAIL20] [V.MAIL21] [V.MAIL22] [V.MAIL23] [V.MAIL24]

[1] [1] [1] [1] [1] [1] [1] [1] [1] [1] [1]

directly.

Return to the

Setting 1

. Program all lines DIL to the first extension of the Voice Mail hunt group.

System Data Programming Main Menu.

Select

and then select

Line

CO Line

CO Line Setting

CO C T D PD C CPC DIL 1:1 No O R I PT I Detection EXT No

NGA SM D Out NightMode Day

01 Y [1] D 1080 N Disable EXT[165]EXT[165] 02 Y [2] D 1080 N Disable EXT[165]EXT[165] 03 Y [3] D 1080 N Disable EXT[165]EXT[165] 04 Y [4] D 1080 N Disable EXT[165]EXT[165] 05 Y [5] D 1080 N Disable EXT[165]EXT[165] 06 Y [6] D 1080 N Disable EXT[165]EXT[165] 07 Y [7] D 1080 N Disable EXT[165]EXT[165] 08 Y [8] D 1080 N Disable EXT[165]EXT[165] 09 Y [8] D 1080 N Disable EXT[165]EXT[165] 10 Y [8] D 1080 N Disable EXT[165]EXT[165] 11 Y [8] D 1080 N Disable EXT[165]EXT[165] 12 Y [8] D 1080 N

Follow the Steps 5 — 11 in 4.3.1 KX-TD1232 Software Verification and Programming

Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable Disable EXT[165]

for Digital Integration via the Manager's E xtension.

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

R E V

Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg. Reg.Disable

DIL 1:1

Lunch Group

Break

Grroup

[ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ] [ ][ ]EXT[165]

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4.3 CONNECTING THE KX-TVS5 0/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND K X-T D308

The required programming i s no w c omplete and t he VPS and KX-TD123 2 shoul d be abl e to communicate through Digital Integration.

When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.

4.3.3 KX-TD308 Software Verification and Programming for Digital Integration via the Manager's Extension

It is important that the KX-TD308 has the proper software level to allow Digital Integration with the VPS. Follow the procedures below to confirm the software level, then complete the required programming before starting up the VPS.

All of the fol lowing procedures must be done after entering system programming. Refer to the KX-TD308 Installation Manual for instructions on how to enter the system programming mode.

Software Verification

Verify Software - Check the software version of the KX-TD308 using System Program

[116].

Example:

The underlined digits represent the software production date code (year, month, day). For Digital Integration, the software version of the PBX must be P871F or higher.

If the software version of the PBX is lower than this, call National Parts Center (1-800833-9626) to order a software upgrade.

From the

Enter

a) b)

Press

The system displays the ROM version and the date it was created.

This version must be P871F or higher for Digital Integration to be utilized.

Set the date and time using System Program

Date and time are automa tically synchronized betwee n the VPS and the Pa nasonic KX- TD series telephone systems during initial setup.

P871FYMMDD

SYS-PGM NO ?

[116].

the

button (SP-PHONE).

screen:

[000]

Assign the

the VPS. This allows the PBX to send the proper Digital Integration information to those

Voice Mail Port

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

. This program tells the PBX which jack will be connected to

Page 81

4.3 CONNECTING THE KX-TV S50/80 WITH THE PANASONIC KX-TD 816, KX -TD1232 AND KX-TD308

ports.

•

KX-TVS50/80 (2 ports): assign 1 jack

From the

Enter

a) b)

Press

Screen output: M: # #

Enter the jack number of the port you will use for the Voice Mail (2 - 8).

c) d)

Press STORE.

Press END

Condition s: Jack 01 cannot be used as a Voice M ail port. A jack

Skip this step unless setting flexible numbering.

SYS-PGM NO ?

[117].

the

button (SP-PHONE).

(HOLD) when finished.

programmed as a Manager Extensi on (System Program [006]) cannot be used in this program.

screen:

From the

Enter

a) b)

Press

Screen output: VM NO?

Press

Screen output: VM-1: #_ _ -1: 295 ( _ _ = the port number you entered in program 117)

Enter the extension number that you want this port to have.

(The default extension number for port 1: 295; port 2: 296)

Press STORE.

Repeat c, d, and e until all extension numbers are entered.

Conditions: No 2 jacks on the system can have the same extension

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

SYS-PGM NO ?

[118].

the

screen:

button (SP-PHONE).

Page 82

4.3 CONNECTING THE KX-TVS5 0/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND K X-T D308

Unplug or power down the KX-TD308.

Connect the jack assigned in Step 3 to the KX-TVS50/80.

Connect your laptop comput er to the KX-TVS50/80 and st art your communication soft ware

(i.e., HyperTerminal, Procomm Plus, Smartcom...).

Communication Parameters: 9600, 8 Bit, None, 1

Set the DIP switch on the KX-TVS50/80 to position 5.

Only perform this step when initially setting up the system.

CAUTION

Set the DIP switch t o posit ion 5 wil l defa ult th e Voice Processin g System, r esult ing in a loss of all user programming and voice messages.

Plug in and power up the KX-TVS50/80 and wait approximately 90 s while the system

initializes.

"System Administration" Start-Up Sequence

Before starting the VPS, make sure all installation and line connections have been done as described in Section 2.

Plug in and

the power switch to ON on the KX-TD308. The calls to the VPS can be

turn

processed after the Power Indicator stops flashing.

After turning the power on, the system starts up in the following sequence:

•

The Power Indicator light goes on.

•

The Power Indicator light begins to flash.

•

"Checking Flash Memory Cards." is displayed on the screen.

Screen out put :

Checking Flash Memory Cards. Please wait...

PORT TEST... SYSTEM SETUP

1... 2... 3...

•

The VPS tests the CPU card, the flash memory, and the ports until "1...2...3..." is displayed.

•

Active ports are displayed on the screen.

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

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4.3 CONNECTING THE KX-TV S50/80 WITH THE PANASONIC KX-TD 816, KX -TD1232 AND KX-TD308

Screen output:

Active COs: 1 2 APT Interface Connection is not Established ** OFF LINE MODE **

System Administration Top Menu

, and Type 1-6-3-1. (Program Hardware Sett ings - PBX Interface Parameters - Dialing Parameters Menu). Select "2:KXT Series" at the "1 . PBX Type", and select "4:DPT" at the "2. Int egration Mode".

Exit the menu by entering "\", and the following display will be shown.

Screen output:

** OFF LINE MODE **

If "DPT Interface Connection is not Established" is still shown, possible causes are:

Table 17

Cause Action

The cabling between the PBX extension ports and the VPS is not 4wire or is improperly connected.

The PBX is a KX-TD series but does not have the proper level of software required to support DPT Integration.

Confirm the cabling is connected as described in Section 2 INSTALLATION.

Contact National Parts Center at 1-800-833-9626 or use Inband Integra tion under hardware se ttings.

The PBX is not programmed pr operly to support DPT Integration.

Do required integration programming as described in this chapter.

Start up completed.

10.

The Power Indicator light stops blinking when the start-up has been successful. (The

delay varies according to the system's condition.)

b) "**ON LINE MODE**"

System prompt [>] is displayed on the screen. To enter system administration,

ENTER

. All parameters can be set through the menu-driven program.

is displayed.

Go to the

11.

QSET

System Administra ti on Top Menu.

and

Press ENTER

for Quick Setup and follow the Auto Configuration Instructions.

Type

[5]

and

Press ENTER

, or Type

Press

then

[3]

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

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4.3 CONNECTING THE KX-TVS5 0/80 WITH THE PANASONIC KX-TD816, KX-TD1232 AND K X-T D308

TEST: Press the INTERCOM button and then [295]. If the VPS answers, you have a DPT connection.

Set the DIP sw itch to position 0 after initia lization is complete.

The required programming is complete and the VPS and KX-TD308 should be able to communicate through Digital Integration.

When running the Quick Setup command (Section 5 CUSTOMIZING THE SYSTEM) from the VPS, the PBX transmits the station information automatically. This saves time when programming the VPS.

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

Page 85

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

The following features can be used on any KX-T proprietary telephone. (7000 series analog; 7200/7400 series digital) KX-T7000 series is used with the KX-TA624. The KX-T7200/KXT7400 series are used with the KX-TD series.

4.4.1 Live Call Screening (LCS) Programming

LCS notifies subscribe rs of incoming messages to th eir mailbox es. The notif ic ation meth od is programmable for hands-free or private. Hands-free allows the user to monitor a recording through the speakerphone and, if desired, intercept the call by lifting the handset. The private mode notifies the user with an alert tone when a message is being recorded. By pressing the LCS button, the user can monit or the message and interc ept the call by going of f-hook. System Programing also determine s whet her the mail box continues to record after the user inte rce pts the call.

4.4.2 Live Call Screening Recording Mode Assignment

This program allows the VPS to co ntinue recording the conversation in the mailbox after the extension intercepts the call during the Live Call Screening.

Enter

Press

Screen output: Jack No.?

Enter a jack number.

Screen output: # _ _ :Stop Rec (_ _ = the jack number you entered)

Press

Press STORE

Press

Repeat 4, 5, and 6 until all jacks are programed.

(for KX-TA624) or

[620]

the

button (SP-PHONE).

SELECT

button (SP-PHONE).

(for KX-TD series) from system program.

[610]

button (AUTO-ANSWER) until the desired selection is displayed.

4.4.3 Live Call Screening Private/Hands-Free Mode Assignment

This program assigns a VPS response for when a message is being left in a mailbox. It determines whether an alert tone is sent and whether the recorded message is played through the built-in speaker of the extension. The default mode is hands-free. (This is a station level program and should be done at each individual phone.)

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

Page 86

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

Enter Station Programming:

For KX-TA624

With the phone on-hook, (Display changes to PITS-PGM Mode.)

For KX-TD series

Enter PITS programming: a. With the phone on-hook, b. Dial [99]. (Display changes to PT-PGM Mode.)

the code for the mode you want this phone to have.

Press

Hands-Free = #11(for KX-TA624) or 71 (for KX-TD series) Private = #12 (for KX-TA624) or 72 (for KX-TD series)

Screen output: Hands-Free or Private

Press STORE.

Exit the program mode:

For KX-TA624

the

Set

For KX-TD series

the

Press

Repeat these steps at each telephone.

MEMORY

PROGRAM

switch to

the

Set

button or lift the handset.

Press

"SET"

MEMORY

the

PROGRAM

switch to

button.

"PROGRAM"

Conditions: None

For the KX-TD series only:

A single-line telephone that is connect ed to the same e xtensi on as a prop riet ary tel ephone c an also be used to monitor an incoming message. Be sure that Live Call Screening on the connected proprietary telepho ne has been ac ti vated. This feature is useful when you ar e using a cordless teleph one. The ha ndset sounds an a lert tone to l et yo u know that a message i s bei ng recorded. To intercept the call, flash the hook.

4.4.4 Live Call Screening Button Assignment

For the Live Call Screening feature to work at an extension, the extension must have an LCS button on it and the button must be lit at the time of the message. This key must be either a DSS/BLF or CO key (mus t ha ve a lamp). F ollo w the procedu re belo w to assign a n LCS b utton on an extensi on. (Th is is a st ation level program and shoul d be d one at each i ndividual phone.)

Enter Station Programming:

For KX-TA624

With the phone on-hook, (Display changes to PITS-PGM Mode.)

For KX-TD series

a. With the phone on-hook, b. Dial [99]. (Display changes to PT-PGM Mode.)

Press

button.

the desired

FLEXIBLE (CO

Set

the

Press

MEMORY

the

PROGRAM

DSS/BLF

switch to

) button you want to assign as the LCS

"PROGRAM"

button.

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

Page 87

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

the

Set

Press

MEMORY

the

PROGRAM

To light this, press the button and Press the LCS password (see

Assignment

switch to

button or lift the handset.

"SET"

4.4.6 Live Call Screening Password

Press [92]

Screen output: LCS

Press STORE

Exit the program mode:

For KX-TA624

For KX-TD series

Repeat thes e steps for ea ch telephone.

Conditions: This button must be assigned and lit for LCS to operate.

4.4.5 Live Call Screening Cancel Button Assignment

This button assignment allows you to assign a Flexible (CO, DSS) button as a Live Call Screening Cancel button.

Enter Station Programming:

For KX-TA624

With the phone on-hook, (Display changes to PITS-PGM Mode.)

For KX-TD series

a. With the phone on-hook, b. Dial [99]. (Display changes to PT-PGM Mode.)

The Live Call Screening Cancel Button Assignment is optional; Live Call Screening can also be canceled by

the

Press

button.

Press [93]

Screen output: LCS Cancel

Press STORE

The display shows the initial programming mode. Exit the program mode:

For KX-TA624

For KX-TD series

Flexible (CO, DSS)

. The STORE indicator light turns on.

the

Set

Press

MEMORY

the

PROGRAM

Pressing

switch to

the

FLASH

the

Set

button you want to assign as a Live Call Screening Cancel

button or lift the handset.

Press

"SET"

button.

MEMORY

the

PROGRAM

switch to

button.

"PROGRAM"

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4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

4.4.6 Live Call Screening Password Assignment

To allow the Live Call Screening featu re t o work at an extension, the extension must have th e LCS button lit. To light this button on the phone, press the LCS button, then enter the password. This password prevents others from activating the LCS feature and listening to the messages as they are be ing left. (It is not necessary to enter Station Prog ramming to acti vat e this feature.)

the handset or

Lift

the feature number

Press

(for KX-TD series).

For KX-TA624

any password of 3 digits (

Press

For KX-TD series

any password of 3 digits (

Press

You will hear a confirmation tone, then a dial tone.

Screen output: The password you entered is displayed.

Hang up

Press

the

SP-PHONE

the

SP-PHONE

[77 ]

button.

(for KX-TA624) or

[000]

button.

[999]

[799]

) twice and #.

) twice.

4.4.7 Live Call Screening Passw ord Cancellation

To cancel the password, follow the procedure below. (It is not necessary to enter Station Programming to activate this feature).

the handset or

Lift

the feature number

Press

(for KX-TD series).

For KX-TA624

the password of 3 digits (

Press

For KX-TD series

the password of 3 digits (

Press

You will hear a confirmation tone, then a dial tone.

Screen output: Password Cancel

Hang up

Press

the

SP-PHONE

the

SP-PHONE

[77 ]

button.

(for KX-TA624) or

[000]

button.

[999]

[799]

) once and #.

) once.

4.4.8 Live Call Screening Passw ord Control

This feature allows Operator(s) and the Manager of the PBX to cancel the password for LCS at any e xtension. If a u ser for gets the pr e-programme d password, Op erator(s) and the Manager of the PBX can cancel th e LCS password.

Enter Station Programming:

For KX-TA624

With the phone on-hook, (Display changes to PITS-PGM Mode.)

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

Set

the

MEMORY

switch to

"PROGRAM"

Page 89

For KX-TD series

a. With the phone on-hook, b. Dial

Press [#2]

Screen output: Ext NO?

[99]

(for KX-TA624) or

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

the

Press

. (Display changes to PT-PGM Mode.)

(for KX-TD series).

[03]

PROGRAM

button.

the extension number. Or press [ ] key to remove all passwords (for KX-TD series

Press

only).

the

Set

Press

MEMORY

the

PROGRAM

switch to

button or lift the handset.

"Set"

Press STORE

Exit the program mode:

For KX-TA624

For KX-TD series

4.4.9 Two-Way Recording into One's Own Mailbox

This feature allows extension users to record conversations into their own mailboxes by pressing the Two-Way Recording (TWR) button.

4.4.10 Two-Way Recording Button Assignment

For the Two-Way Recording feature to work at an extension, the extension must have a TWR button on it. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure belo w to a ssign a TWR b utton on an e x tensi on. (Thi s is a station level program and should be done at each individual phone.)

Enter Station Programming:

For KX-TA624

With the phone on-hook, (Display changes to PITS-PGM Mode.)

For KX-TD series

a. With the phone on-hook, b. Dial

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

the desired

Press

TWR button.

Press [90]

Screen output: 2WAY-REC:

a Voice Mail extension number.

Enter

Screen output: 2WAY-REC: _ _ _ (_ _ _ = The extension number you entered).

Press STORE

Exit the program mode:

For KX-TA624

the

Set

. (Display changes to PITS-PGM Mode.)

[99]

FLEXIBLE (CO or DSS/BLF)

MEMORY

switch to

Set

the

Press

"SET"

MEMORY

the

PROGRAM

switch to

button that you want to assign as the

"PROGRAM"

button.

Page 90

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

For KX-TD series

the

Press

Repeat these steps for each telephone.

PROGRAM

button or lift the handset.

Conditions:

This button must be a CO or DSS/BLF button to be programed as a TWR button. When all V oice Mail ports are busy and this key is pressed, the user will hear reorder tone.

4.4.11 Two-Way Transfer into Mailbox

This feature allows an extension users to record a conversation into another person's mailbox by pressing the Two-Way Transfer (TWT) button followed by the mailbox number. This is commonly used by a p ers on wh o i s t aki ng a detailed message for so meone else and wants the message recorded in the mailbox at the same time.

4.4.12 Two-Way Transfer Button Assignment

For the Two-Way Transfer feature to work at an extension, the extension must have a TWT button on it. This key must be either a DSS/BLF or CO key (must have a lamp). Follow the procedure belo w to assi gn a TWT b utt on on an e xte nsion. (T his is a stati on level program and should be done at each individual phone.)

Enter Station Programming:

For KX-TA624

With the phone on-hook, (Display changes to PITS-PGM Mode.)

For KX-TD series

a. With the phone on-hook, b. Dial

the desired

Press

TWT button.

Press [91]

Screen output: 2WAY-TRANS:

a Voice Mail extension number.

Enter

Screen output: 2WAY-TRANS: _ _ _ (_ _ _ = The extension number you entered).

Press STORE

Exit the program mode:

For KX-TA624

the

Set

For KX-TD series

Press

Repeat these steps for each telephone.

. (Display changes to PT-PGM Mode.)

[99]

FLEXIBLE (CO

MEMORY

the

PROGRAM

switch to

the

Set

button or lift the handset.

Press

"SET"

MEMORY

the

PROGRAM

DSS/BLF)

switch to

button that you want to assign as the

"PROGRAM"

button.

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

Page 91

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

Conditions:

This button must be a CO or DSS/BLF button to be programed as a TWT button. When all Voice Mail ports are busy and this key is pressed, the user will hear reorder tone.

4.4.13 Voice Mail Transfer Button Assignment

This feature is used t o transfe r calls directly to a Voice Mailbox. It can be used with APT/DPT or Inband Integration.

Enter Station Programming:

For KX-TA624

With the phone on-hook, (Display changes to PITS-PGM Mode.)

For KX-TD series

a. With the phone on-hook, b. Dial

the desired

Press

button.

Press [94]

Screen output: VTR

a Voice Mail extension number.

Enter

Screen output: VTR- _ _ _ (_ _ _ = The extension number you entered).

Press STORE.

Exit the program mode:

For KX-TA624

the

Set

For KX-TD series

Press

Repeat thes e steps for ea ch telephone.

(Display changes to PT-PGM Mode.)

[99].

FLEXIBLE (CO

(for KX-TA624) or

MEMORY

the

PROGRAM

switch to

the

Set

[8]

button or lift the handset.

MEMORY

the

Press

(for KX-TD series).

"SET"

Program

DSS/BLF

switch to

button.

) button that you w ant to assign as the VTR

"PROGRAM"

INTEGRATING THE VPS WITH THE PANASONIC KX-TA ANALOG PBX AND KX-TD DIGITAL PBX

Page 92

4.4 COMMON DIGITAL INTEGRATION FEATURES AND SETUP PROCEDURES

INTEGRATING THE VPS WITH THE PANASONIC KX-TA AN ALOG PBX AND KX-TD DIGITAL PBX

Page 93

Section 5

CUSTOMIZING THE SYSTEM

Page 94

5.1 STARTING UP

5.1.1 Before Programming

Determine the customer's needs.

•

Work with the owner, manager, and receptionist to build the Custom Service Greetings, and Holiday Greetings.

•

Figure out which ports are to be answered by which greetings.

•

Check the software level of the telephone switch.

Use

"System Administration"

After the system is "on line," disconnect the CO lines going into the system until the greetings have been completed.

Work with the receptionist to record the system greetings.

•

It's important to spend time training the receptionist. Making sure that the receptionist understands the system and can answer basic questions will save you time in the end.

•

Show the receptionist how to transfer "general delivery messages."

5.1.2 Quick Setup

Quick Setup provi des a quic k way to se t the foll owing programming i tems. Each of t hese must be initially set to start the VPS operation.

Note

Quick Setup requires VT100 emulation software.

1. PBX type

2. Extension numbers of VPS ports

3. Extension numbers for mailboxes

4. Creating mailboxes

5. Port service setting

6. Password setting

7. Date and time setting

8. Activating the Quick Setup

and your computer for the startup sequence.

CUSTOMIZING THE SYSTEM

Page 95

Depending on your PBX type, some steps will be skipped as shown below.

Table 18

PBX Type Required Procedures

KX-T308/T616 12345678

5.1 STARTING UP

KX-T123211D T336/T96

Non-Panasonic System 1 3 4 5 6 7 8 KX-TD816/1232/308/TA series 1 4 5 6 8

Not available in US

5.1.3 Starting the Quick Setup

The sequence must be follo wed through to the end to ta ke eff ect. If you press "\", you wil l have to start over. Quick setup may be performed again without erasing prior data (for example, when adding a slave system).

At the

System Administr ation Top Menu

and

Press ENTER

Screen output:

System Administration T op Menu

(see 7.2.17 Quick Setup (QSET)).

1345678

Type [5]

and

Press ENTER

5 3 QSET

, or

Type [3]

then

QSET

Quick Setup Utility for connection to Panasonic KX-T series telephone systems

This utility pro vides a quick way of progr amming the Voice Processing System to operate in a standard automated attendant or voice mail configuration when connected to a Panasonic KX-T series t elephon e sys tem. The syst em will prompt yo u to enter, modify or confirm settings based upon which PBX type you select. By entering the appropriate information in the following screens, the system sets PBX integration parameters, identifies the extension numbers connected to it, creates default mailboxes, sets its ports to handle callers with automated attendant or voice mail service, sets system passwords and sets the time and date. Finally, it confirms that you want to activate the system based on the information you entered, modified, or confirmed.

To proceed,

CUSTOMIZING THE SYSTEM

press ENTER.

To exit and cancel Quick Setup now,

press [\].

Page 96

5.1 STARTING UP

PBX Type

Press ENTER.

Screen output:

Quick Setup - PBX type Please select your PBX type.

1. KX-T308/KX-T616

2. KX-T1232

3. KX-T96

4. KX-T336

5. KX-TD816/KX-TD1232

6. KX-TD308

7. KX-TA series

0. OTHERS

Select your PBX type. The required steps are different for some models. Go to the step

indicated below for that type.

Table 19

1. KX-T308/KX-T616 Go to Step 2.

2. KX-T123211D, 3. KX-T96,

4. KX-T336, 0. Others

5. KX-TD816/KX-TD1232, 6. KX-TD308,

7. KX-TA series

Go to Step 3.

Go to Step 4.

Note

APT Integration with the KX-TA624 will be activated automatically by selecting "7. KX-T A seri es", DPT I ntegrat ion wit h the KX- TD816, KX-TD1232 or KX-TD308 wil l be activated automatically by selecting "5. KX-TD816/KX-TD1232" or "6. KXTD308"

APT/DPT Integration pro vides a quic ker w ay to create mailbo xes and set t he time and date by transferring extension and time information from the PBX automatically.

CUSTOMIZING THE SYSTEM

Page 97

5.1 STARTING UP

Extension Numbers of VPS Ports

Screen output:

Quick Setup - Assigned extension No. of VPS Port

Please enter extension number of VPS.

1: 2:

Please enter extension numbers.

(2 digits) : =

S: Next Screen

Enter extension numbers of VPS ports with 2-digit numbers. This improves the VPS integration wit h the KX-T308 or KX-T616 by allo wing the VPS to discriminate betwee n VPS extensions and non-VPS extensions.

Type [S]

Extension Numbers for Mailboxes

to go to the next screen.

Screen output:

Quick Setup - Enter Extensions for Mailboxes What extensions need a mailbox on this system?

1:110 2:111 3:112 4:113 5:114

6:115 7:116 8:117 9:118 10:119 11:120 12:121 13:122 14:123 15:124 16:125 17:126 18:127 19:128 20:129 21:130 22:131 23:132 24:133 25:134 26:135 27:136 28:137 29:138 30:139

Please enter extension numbers.

: =

P: Previous menu, N: Next menu, S: Next Screen

Enter extension numbers of subscribers who need personal mailboxes (2-5 digits). For example, to enter the extension number 101,

Press [101]

and

Press ENTER

also enter mu ltiple extensions. Enter the extensions from No. 101 t o No. 110 by

Pressing [101-110]

and

Pressing ENTER

The VPS will create mailboxes with the extension numbers entered. (See Step 4.)

. You can

Note

The VPS accepts any extension numbers within a 2 to 5-digit range. Up to 30 extension numbers can be entered.

CUSTOMIZING THE SYSTEM

Page 98

5.1 STARTING UP

Creating Mailboxes

To go to the next screen (S) or to change the menu (P or N), the cursor must be in the MBX column.

Screen out put :

Quick Setup - Mailbox Editing Extension and mailbox list Assigned 30 Vacant 0 Page 1/4

Ext MBX Owner (Last Name) MAKE (Make/Delete)

• • • : 101 • • • • • • • • • • • • • • • • Make

110 : 111 : 112 : 113 : 114 : 115 : 116 : 117 117:

• • •

• • • • • • • • • • • • • • • • Make110

• • • • • • • • • • • • • • • • Make111

• • • • • • • • • • • • • • • • Make112

• • • • • • • • • • • • • • • • Make113

• • • • • • • • • • • • • • • • Make114

• • • • • • • • • • • • • • • • Make115

• • • • • • • • • • • • • • • • Make116

• • • • • • • • • • • • • • • • Make

P: Previous menu, N: Next menu, S: Next Screen

To create or discard mailboxes

In the "

MAKE (Make/Delete)

" field:

Type [M]

(Make) to create the mailb ox;

Type [D]

(Delete) to discard the mailbox. I f there are mor e than 30 mail boxes, t he fir st 30 of the m are displayed with "

" and the rest are displayed with "

Make

." (Screen Output:

Delete

[Assigned 30, Vacant 0])

To change the status of a mailbox from " mailbox from " change the status from "

Owner's last name

Make

" to "

Delete

" to "

." (Screen output: [Assigned 29, Vacant 1]) Then

Make

Delete

" to "

," first change the status of a

Make

Up to 16 alphabetic characters can be assigned as an Owner's Last Name.

CUSTOMIZING THE SYSTEM

Page 99

5.1 STARTING UP

Note

Mailbox numbers displayed on this screen

•

Panasonic KX-TA624 and KX-TD Series System The same numbers as the extensions of the KX-TA624 and KX-TD series system that were automati cally transmitted to the VPS — Auto Configuration. Non-KX-TA624 and Non-KX-TD Series System The same numbers as that of the extensions entered in step 3.

The length of mailbox numbers

• If both 3 and 4-digi t exte nsion numbers e xist at one time, the VPS will unif y all mailbox numbers to 4-digit length by entering [0] at the end of all 3-digit numbers.

Example:

Extension Numbers

201 202 203 2000 2001 2002

*The VPS puts [0] at the end of 3-digit numbers.

Mailbox Numbers

201(0) * 202(0) * 203(0)* 2000 2001 2002

Note

After mailbox es for subscr ibers have been c reated by Quick Se tup, the COS paramete r "Authorization for Message Notification" (see Table 37 in B3 SYSTEM ADMINISTRA TION - SETTING COS (CLASS OF SERVICE) PARAMETERS) for COS number 1 will be set to "Yes". It will stay "No" for COS number 2 through number 62.

To program mailbox parameters other than the extension numbers and Owner's Last Name (or First Name), see 5.5 SETTING MAILBOXES. The caller can use "Dial by Name" feature using the Owner's Last Name when in Automated Attendant Service or Voice Mail Service.

CUSTOMIZING THE SYSTEM

Page 100

5.1 STARTING UP

Port Service Setting

Screen out put :

Quick Setup- Port Service Setting

All ports are currently set up to handle callers with standard Automated Attendant operation, day and night mode, using the Custom Service feature (Custom

1). You can change the operation to standard Voice Mail (Custom 2) or leave it as Automated Attendant. If necessary, Custom 1 and Custom 2 can be modified under the menu "Program -> Service Setting -> Custom Service."

Day Mode Night Mode

PORT 1 PORT 2

Auto. Attend. (using Custom 1), Voice Mail (using Custom 2)

Auto. Attend. Auto. Attend.

A: Auto. Attend., V: Voice Mail, S: Next Screen

Auto. Attend. Auto. Attend.

Incoming Call Services for all po rts (Da y/Night ) can be def ine d by this setti ng. Defa ult values for all ports (Day/Night) are "Automated Attendant Service (Custom 1)." To select other incoming call services, go to "Setting Ports."

Password Se tting

Screen out put :

Quick Setup-Password Setting System Administrator Password (Maximum 8 characters) NEW PASSWORD : = VERIFICATION : = System Reset/Clear Password (Maximum 8 characters) NEW PASSWORD : = VERIFICATION : =

You can assign the System Administrator Password and System Reset/Clear Password in this screen, if necessary.

To go to the next screen without assigning the password,

Date and Time Setting

Press ENTER

Screen out put :

Quick Setup-Time Setting Current time is 3:04, PM Enter new time (HH:MM, AM/PM) : = Current date is SAT 1-JAN- 1994 Enter new date (MM-DD-YY) : =

100

Enter the time (hour, minute in 2 digits, comma and A or P) and date (day, month and year in 2 digits). To go to the next screen,

Press ENTER

CUSTOMIZING THE SYSTEM

Panasonic KX-TVS50, KX-TVS80 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Important Information

SAFETY REQUIREMENTS

WARNING

WARNING

Note

TELEPHONE COMPANY AND F.C.C. REQUIREMENTS AND RESPONSIBILITIES

CAUTION

Table of Contents

6FINAL SETUP

Greeting Callers:

Sending Messages:

Receiving Messages:

The KX-TVS50/80 does not support:

UCD functions

Main Cabinet

Inside View of the Main Cabinet

System Components

Table 1

Position Additional Function

VOICE MAIL

Table 2

Table 3

CO Lines Port

Table 4

CO Lines Port

Table 5

IMPORTANT!!!

Test Procedure

CAUTION

CAUTION

Ports 1-2 of the KX-TVS50/80

Ports 1-2 of the KX-TVS50/80

Ports 1-2 of the KX-TVS50/80

Table 6

COMMUNICATION PARAMETERS

STOP:

Number

Table 7 Pin Configuration of the EIA (RS-232C)

Signal Name

Circuit Type

EIA CCITT

Frame Ground (FG)

Transmitted Data (TXD)—output

Received Data (RXD)—input

Request To Send (RTS)—output

Signal Ground (SG)

Data Terminal Ready (DTR)—output

Table 8

VPS/PB X COMMUNICATION

Single Line (Tip/Ring) Port Circuits

Table 9

Station to Station DTMF Signaling

Message Waiting Notification from an SLT

Screened Transfer from an SLT

Follow-on ID or Called Party ID

Dialing Parameters

Table 10

SEQUENCE CODES

Inband Signaling

Code

(default)

Table 11

Call State Sent to the Voice Mail Port When...

Digit Translation Table Parameters

Table 12

PBX Type Other

T1232 T96 T336 TD816/

CAUTION

Table 13

DIGITAL INTEGRATION FEATURES

Software Verification

Table 14 2 CO Lines, 2 Ports

CO Lines Ports

CAUTION

Table 15

Cause Action