Panasonic KX-TS620FXB, KX-TS620FXW User Manual

Operating Instructions
Telephone Answering System
Model No. KX-TS620FX
Model shown is KX-TS620FXW
This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider.
Please read these Operating Instructions before using the unit and save for future reference.
Table of Contents
Introduction
Accessory Information....................... 3
Preparation
Important Safety Instructions ............ 4
Location of Controls .......................... 6
Display............................................... 8
Settings
Connecting the Handset
Telephone Line Cord ......................... 9
Connecting a Communication
Device ............................................. 10
Programming Summary .................. 11
Time and Date................................. 12
Display Language............................ 13
Dialling Mode................................... 14
LCD Contrast................................... 14
Ringer Volume................................. 15
Time Adjustment
(Caller ID subscribers only) ............. 15
Preparing the Answering System
Greeting Message ........................... 16
Programming Summary for the
Answering System........................... 18
Number of Rings ............................. 19
Caller’s Recording Time .................. 20
Screening Calls ............................... 20
Making/Answering Calls
Making Calls.................................... 21
Answering Calls............................... 23
Caller ID Service
Private Name Display...................... 24
Viewing the Caller List..................... 25
Calling Back from the Caller List ..... 27
Editing a Caller List Information ......27
Storing Caller List Information
in the Phonebook ............................ 28
Storing Caller List Information in
the Direct Dial Memory....................29
Erasing Caller List Information ........ 30
/AC Adaptor/
Phonebook
Storing Names and Numbers in the
Phonebook ......................................31
Dialling from the Phonebook ...........33
Chain Dial ........................................ 34
Editing .............................................35
Erasing ............................................35
Direct Dial (M1, M2, M3)
Storing Names and Numbers in the
Direct Dial Memory.......................... 36
Dialling a Stored Number from the
Direct Dial Memory.......................... 37
Special Features
Temporary Tone Dialling (For Rotary or Pulse
Service Users) .................................38
How to Use the PAUSE Button (For PBX Line/Long
Distance Calls) ................................38
Muting Your Conversation................38
For Call Waiting Service Users........39
Setting Hold Music to ON/OFF ........39
FLASH Button .................................40
Setting the Password.......................41
Dial Lock.......................................... 42
Call Restriction ................................43
Answering System
Automatic Answering Operation ......44
Setting the Unit to Answer Calls ...... 44
Listening to Messages..................... 45
Recording Your Telephone
Conversation.................................... 46
Erasing Messages ...........................47
Remote Operation from a
Touch Tone Phone ...........................48
Remote Code ..................................49
Voice Menu......................................50
Direct Remote Operation................. 52
Useful Information
Wall Mounting.................................. 54
Optional Headset............................. 55
Troubleshooting ...............................56
Specifications ..................................58
2
Introduction
Thank you for purchasing your new Panasonic telephone answering system.
For your future reference
Serial No. Date of purchase
(found on the bottom of the unit)
Name and address of dealer
Attach your purchase receipt here.
Note:
• In the event of problems, you should contact your equipment supplier in the first instance.
Declaration of Conformity:
• Panasonic Communication Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de
Contact:
Panasonic Services Europe a Division of Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, Germany
Accessory Information
AC Adaptor (p. 9) : one Handset Cord (p. 9) : one
Handset (p. 9) : one Telephone Line Cord (p. 9) : one
3
Preparation
Important Safety Instructions
When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions marked on the product.
3. Unplug the product from power outlets before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use the product near water, for example near a bathtub, wash bowl, kitchen sink, etc.
5. Place the product securely on a stable surface. Serious damage and/or injury may result if the product falls.
6. Do not cover slots and openings on the product. They are provided for ventilation and protection against overheating. Never place the product near radiators, or in a place where proper ventilation is not provided.
7. Use only the power source marked on the product. If you are not sure of the type of power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the product where no one can step or trip on the cord.
9. Do not overload power outlets and extension cords. This can result in the risk of fire or electric shock.
10. Never push any objects through slots in the product. This may result in the risk of fire or electric shock. Never spill any liquid on the product.
11. To reduce the risk of electric shock, do not disassemble the product. Take the product to an authorised service centre when service is required. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the product is subsequently used.
12. Unplug the product from the power outlet and refer servicing to an authorised service centre when the following conditions occur: A. When the power cord is damaged or
frayed.
B. If liquid has been spilled into the
product.
C. If the product has been exposed to
rain or water.
D. If the product does not work
normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorised service centre.
E. If the product has been dropped or
physically damaged.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There may be a remote risk of an electric shock from lightning.
14. Do not use the product to report a gas leak, when in the vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION: Installation
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Do not touch the plug with wet hands.
4
Preparation
General
• Use only the AC adaptor included with this product noted on page 9.
• Do not connect the AC adaptor to any AC outlet other than a standard AC 220 V s 240 V outlet.
• This product is unable to make calls when:
= the key lock feature is turned on. = the call bar feature is turned on (only
phone numbers stored in the product as emergency numbers can be called).
= there is a power failure.
• Care should be taken so that objects do not fall onto, and liquids are not spilled into the product. Do not subject the product to excessive smoke, dust, mechanical vibration or shock.
Environment
• The product should be kept free from excessive smoke, dust, high temperature and vibration.
• The product should not be exposed to direct sunlight.
• Do not place heavy objects on top of the product.
• When you leave the product unused for a long period of time, unplug the product from the power outlet.
• The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5°C or greater than 40°C. Damp basements should also be avoided.
• The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the product and is easily accessible.
Routine care
• Wipe the outer surface of the product with a soft moist cloth. Do not use benzine, thinner or any abrasive powder.
WARNING:
• To prevent the risk of fire or electrical shock, do not expose this product to rain or any type of moisture.
• Unplug the product from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised service centre.
Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households)
This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the European Union
This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
5
Preparation
Location of Controls
Direct Dial ({M1}
, {M2}, {M3})
(p. 29, 36)
Headset Jack (p. 55)
{£} (TONE) (p. 38)
MIC (Microphone)
(p. 21, 23)
{MUTE} (p. 38)
{SP-PHONE/HEADSET}
and Indicator (p. 21, 23, 55)
Dial Lock
(p. 42)
{?? }
Display (p. 8)
Navigator Key ({
4}, {3}, {:}, {9}
and {OK}) (p. 11, 18, 33)
{HOLD/RINGER} (p. 15, 23)
{PAU SE } (p. 38)
{FLASH} (p. 39, 40)
{REDIAL} (p. 22)
RINGER Indicator (p. 23, 24)
How to use the Navigator key and {OK} button
This key has five active areas that are indicated by arrows and {OK}.
• Pressing the {3} and {4} arrows allows you to enter
the Caller List and scroll through the function menu, the Caller List and the Phonebook list.
• Pressing the {
-
enter the Phonebook list.
-
move the cursor when entering items.
-
to repeat and skip a message during playback.
• The {OK} button is used to select or confirm your menu
choices.
:} and {9} arrows allows you to:
6
OK
Throughout these Operating Instructions, the navigator key is indicated by the arrows
{
4}, {3}, {:}, {9}
and {OK}.
{ANSWER ON} (p. 44)
{GREETING} (p. 16)
{ERASE}
(p. 17, 27, 30, 37, 47)
Preparation
{EXIT} (p. 11, 18, 25, 33)
{FUNCTION/EDIT}
(p. 11, 18, 27)
{MESSAGE/2WAY REC}
and Indicator (p. 45, 46)
{STOP} (p. 17, 46)
7
Preparation
Display
123456789 123456 ABCDEFGHIJKLMNOP abcdefghijklmnop
:
12 34
1 missed calls
5 messages
12:34 15 DEC.
31 DEC.
1- 6-35
1114447777
:
11
5 24 NO
: The dial lock mode is set (p. 42).
V.
When the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off, the display shows the current time and date, the number of new calls and the number of recorded messages.
If “ ” flashes on the display, the clock needs adjustment (p. 12, 13).
During a conversation, the display shows the length of the call (Example: 1 hour, 6 minutes and 35 seconds).
This is a display from the Caller List. The display shows:
— the caller’s number, — the time and date of the call
(This display shows all the possible configurations.)
(Example: Nov. 24, 11:50 AM).
: The unit enters in the Phonebook (p. 31).
: The unit plays music during the hold for a caller (p. 39).
: {MUTE} was pressed during a conversation (p. 38).
: The ringer is set to off (p. 15).
: {REDIAL} was pressed while the handset is on the cradle and the
SP-PHONE/HEADSET indicator is off (p. 22).
: {PA US E} was pressed while dialling or storing phone numbers.
P
: {FLASH} was pressed while storing phone numbers.
F
8
Settings
Connecting the Handset /AC Adaptor/ Telephone Line Cord
After line connection, lift the handset to check for a dial tone.
LINE
Handset
Handset Cord
To Power Outlet (AC 220 V – 240 V, 50/60 Hz)
AC Adaptor
To Single-Line Telephone Jack
• Use only the included Panasonic AC adaptor PQLV207CE.
• Use only a Panasonic Handset for the KX-TS620FXW.
• The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.)
• If your unit is connected to a PBX which does not support Caller ID services, you cannot access those services.
Telephone Line Cord
Hook
Fasten the AC adaptor cord to prevent it from being disconnected.
9
Settings
If you subscribe to a DSL service:
• Please attach a noise filter (contact your DSL provider) to the telephone line between the unit and the telephone line jack in the event of the following:
= Noise is heard during conversations. = Caller ID feature (p. 24) does not function properly.
Noise Filter (For DSL Users)
To Single-Line Telephone Jack
Telephone Line Cord
Connecting a Communication Device
If you connect a communication device (computer, modem, fax, etc.) to the telephone line, you can connect it through this unit using the DATA jack.
After connecting the handset, AC adaptor and telephone line cord (p. 9), connect the communication device telephone line cord to the DATA jack.
Computer
DATA
Modem Fax
• Make sure the communication device is not in use before using this unit (making calls, storing phone numbers in memory etc.) or the communication device may not operate properly.
10
Settings
Programming Summary
You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details.
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
<Function menu>*
Save phonebook ? To store names and phone numbers in memory
. .
Save M1,M2,M3 ? (p. 31, 36). Program ?
TAD program ?. . . . . To program answering system functions (p. 18).
Set clock ? . . . . . . . To adjust the time and date (p. 12).
Change language? . To select the display language (p. 13). ––––––––––––––––
Scroll to “Program ?” by pressing {4} or {3} and press {OK} (Yes key).
<Function menu>*
Change password? . To change the password for the dial lock and call
restriction (p. 41).
Call restrict ?. . . To set the call restriction feature (p. 43). Set flash time ? . To select the flash time (p. 40). Set dial mode ?. . . To select the dialling mode (p. 14).
LCD contrast ?. . . . To select the LCD contrast (p. 14).
Set hold music ? . To set the music during hold (p. 39). Time adjustment? . To set the auto time adjustment (p. 15). ––––––––––––––––
During programming
* To select a desired function item, scroll through the items by pressing {4} or {3}. Then
press {OK} to go to the next step.
“––––––––––––––––” indicates the end of the function menu.
• You can exit the programming mode any time by pressing {EXIT}.
• If you do not press any buttons for 60 seconds, the unit will exit the programming mode.
11
Settings
Time and Date
You can select AM/PM or 24-hour clock by programming.
Voice Time/Day Stamp:
During playback, a synthesized voice will announce the time and day that each message was recorded.
Press {OK} (Next key).
6
• If numbers between 0000 and 0059, or 1300 and 2359 are entered, the time will automatically be set using the 24-hour clock. Go to the step 9.
#=AM/PM/24H 24H

[OK]=Next
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
1
Scroll to “Set clock ?” by
2
pressing { {OK} (Yes key).
Press {OK} (Next key).
3
Enter the current year. (Example: To set 2006, enter “06”.)
• You can set the year 2000 to 2099.
4} or {3} and press
Enter year 2 6
 [OK]=Next
Press {OK} (Next key).
4
Enter the current time (hour and
5
minute) using a 4-digit number. (Example: To set “
0930”.)
• For AM/PM setting: Enter numbers between 0100 and 1259.
• For 24-hour clock: Enter numbers between 0000 and 2359.
9:30, enter
Enter time
9:3

[OK]=Next
Press {#} to select “AM”, “PM” or
7
24-hour clock.
Display
AM
PM
24H
• Each time you press {#}, the
selection will change on the display.
Press {OK} (Next key).
8
Enter the current day and month
9
using a 4-digit number. (Example: To set Dec. 27, enter “2712”.)
Option
AM
PM
24-hour clock
Enter day.month
27.12
[OK]=Save
12
Press {OK} (Save key).
10
• A long beep sounds.
• The clock starts working.
• The display will return to step 2. To exit the programming mode, press {EXIT} or wait for 60 seconds.
• You can go back to the previous screen by
pressing { date (steps 3 through 9).
• If 3 beeps sound when entering the time and date, the time and date entered are not correct. Enter the correct time and date.
After recover from power failure, “ ” will flash. Readjust the time and date
For Caller ID service users (p. 24)
If a time display service is available with the Caller ID service: The Caller ID information will re-set the clock after the ring if the adjusted time and/or date is incorrect and the Time Adjustment set to ON (p. 15). If the time/ date has not previously been set, the Caller ID information will not adjust the clock
3}, when setting the time and
.
.
Settings
Display Language
You can select “English”, “Romanian”, “Polish”, “Czech” or “Hungarian” as the display language. Your phone default setting is “English”.
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
1
Scroll to “Change language?”
2
by pressing {
Press {OK} (Yes key).
3
Select “English”, “Româna”,
4
Polski”, “Cestina” “Magyar
{
3}.
4} or {3}.
or
by pressing {4} or
Language :
English
43
[OK]=Save
Press {OK} (Save key).
5
• A long beep sounds.
• The display will return to step 2. To exit the programming mode, press {EXIT} or wait for 60 seconds.
• You can exit the programming mode any
time by pressing {EXIT}.
13
Settings
Dialling Mode
If you have touch tone service, set to Tone. If rotary or pulse service is used, set to Pulse. Your phone default setting is Tone.
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
1
Scroll to “Program ?” by
2
pressing { {OK} (Yes key).
Scroll to “Set dial mode ?”
3
by pressing { press {OK} (Yes key).
Select “Pulse” or “Tone” by
4
pressing { (Example: “Tone” is selected.)
Press {OK} (Save key).
5
• A long beep sounds.
• The display will return to step 3. To exit the programming mode, press {EXIT} or wait for 60 seconds.
• You can exit the programming mode any
time by pressing {EXIT}.
4} or {3} and press
4} or {3} and
4} or {3}.
Dial mode :
Tone
[OK]=Save
LCD Contrast
You can select the LCD contrast level from 1 to 4 by programming. To make the display clearer, set to high level. Your phone default setting is 2.
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
1
Scroll to “Program ?” by
2
pressing { {OK} (Yes key).
Scroll to “LCD contrast ?” by
3
pressing { {OK} (Yes key).
• The current setting is displayed.
Select the desired contrast by
4
pressing { {OK} (Save key).
• A long beep sounds.
• The display will return to step 3. To exit the programming mode, press {EXIT} or wait for 60 seconds.
• You can exit the programming mode any
time by pressing {EXIT}.
4} or {3} and press
4} or {3} and press
LCD contrast
Low
!!!!
 [OK]=Save
4} or {3}, then press
High
14
Settings
Ringer Volume
Make sure that the AC adaptor is connected and the unit is not being used.
To select HIGH (default), MIDDLE or LOW, press {HOLD/RINGER}.
• Each time you press the button, the ringer volume will change and the selected volume will ring.
To turn the ringer OFF, press and hold {HOLD/RINGER} until 2 beeps sound.
•“ ” is displayed.
To turn the ringer ON, press {HOLD/RINGER}.
• The ringer will sound at the HIGH level.
Time Adjustment (Caller ID subscribers only)
Using this feature, the unit’s date and time setting will be automatically adjusted when caller information is received. You can set the auto time adjustment by programming. Your phone default setting is OFF.
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
1
Scroll to “Program ?” by
2
pressing { {OK} (Yes key).
Scroll to “Time adjustment?”
3
by pressing { press {OK} (Yes key).
Select “On” or “Off” by pressing
4
{
4} or {3}.
4} or {3} and press
4} or {3} and
Press {OK} (Save key).
5
• A long beep sounds.
• The display will return to step 3. To exit the programming mode, press {EXIT} or wait for 60 seconds.
• To use this feature, set the date and time in advance (p. 12).
15
Preparing the Answering System
Greeting Message
You can record a personal greeting message of up to 1 minute. If a greeting message is not recorded, one of the two pre-recorded greetings will be played when a call is received (p. 17).
All messages (incoming, etc.) are stored in flash memory (p. 17). The recording
time is about 15 minutes.
We recommend you record a brief greeting message (see sample on next page) in order to leave more time for recording new messages.
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
{GREETING}
{STOP}
{ERASE}
To increase the volume,
MIC
{SP-PHONE/HEADSET}
press VOLUME { To decrease, press VOLUME {
4}.
To record a greeting message
Press and hold {GREETING} untilRecord greeting after the beep” is heard.
1
• A long beep sounds.
After the long beep, talk clearly, about 20 cm
2
away from the MIC (microphone).
• The display will show the recording time.
• If you record for over 1 minute, the unit will automatically stop recording.
16
Greeting record
-3
3}.
Preparing the Answering System
When finished, press {GREETING}.
3
• The unit will automatically play back the recorded greeting.
• You can also finish recording by pressing {STOP}.
• To change the message, start again from step 1.
Greeting message sample
Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.
• If the unit starts to ring while recording a greeting message, press {SP-PHONE/ HEADSET} or lift the handset off the unit to answer the call. The recording will stop.
Start again from the beginning after hanging up.
Greeting check
-3
To check the recorded greeting message
Press {GREETING}.
• The greeting message will be played.
To erase the recorded greeting message
Press {GREETING}, and then press {ERASE} while the message is being played.
• The unit will answer a call with a pre-recorded greeting.
Pre-recorded greeting message
If you do not record a greeting message (p. 16), one of two messages will be played when a call is received, depending on the caller’s recording time (p. 20).
To check the pre-recorded greeting, press {GREETING}. A pre-recorded greeting will be played as follows:
When the recording time is set to “1 minute”, “2 minutes” or “3 minutes”:
Hello, we are not available now. Please leave your name and phone number after the beep. We will return your call.
When the recording time is set to “Greeting only”: “Hello, we are not available now. Please call again. Thank you for your call.”
Flash Memory Message Backup
Messages are stored indefinitely on a “flash memory” IC chip and will not be affected by power failures. All messages are saved until you erase them.
17
Preparing the Answering System
Programming Summary for the Answering System
You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details.
Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off.
Press {FUNCTION/EDIT}.
Scroll to “TAD program ?” by pressing {
4} or {3} and press {OK} (Yes key).
<Function menu>*
Remote code ? . . . . . . . . To set the remote code (p. 49).
Number of rings? . . . . . To select the number of rings (p. 19).
Recording time ? . . . . . To select the caller’s recording time (p. 20).
Call screening ? . . . . . To set the call screening feature (p. 20).
––––––––––––––––
During programming
* To select a desired function item, scroll through the items by pressing {4} or {3}. Then
press {OK}
“––––––––––––––––” indicates the end of the function menu.
• You can exit the programming mode any time by pressing {EXIT}.
• If you do not press any buttons for 60 seconds, the unit will exit the programming mode.
(Yes key) to go to the next step.
18
Loading...
+ 42 hidden pages