www.panasonic.com/helpfax
for customers in the U.S.A. or Puerto
Rico
— E-MAIL TO
consumer_fax@us.panasonic.com
for customers in the U.S.A. or Puerto
Rico
— PHONE CALL
1-800-HELP-FAX (1-800-435-7329)
Please read these Operating
Instructions before using the unit
and save for future reference.
This unit is compatible with
Caller ID. To use this feature,
you must subscribe to the
appropriate service of your
service provider.
This model is designed to be
used only in the U.S.A.
Thank you for purchasing a Panasonic fax machine.
Things you should keep a record of
Attach your sales receipt here.
For your future reference
Date of purchase
Serial number (found on the rear of the unit)
Dealer’s name and address
Dealer’s telephone number
Caution:
L The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless such message clearly contains in a margin
at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity, or other individual sending the message and the telephone
number of the sending machine or such business, other entity, or individual. (The telephone number provided may
not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, you should complete the instructions on page 14 to
page 15.
L Note that the images of copied or received documents will remain on the used ink film. Use discretion when
disposing of the used ink film.
L Do not rub or use an eraser on the printed side of recording paper, as the print may smear.
Energy Star:
L As an
Trademarks:
L Hammermill is a registered trademark of INTERNATIONAL PAPER in the United States and/or other countries.
L All other trademarks identified herein are the property of their respective owners.
Copyright:
L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only.
All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications
Co., Ltd.
®
Partner, Panasonic has determined that this product meets the ENERGY STA R
ENERGY STAR is a U.S. registered mark.
2
Important Information
Important InformationSafety Instructions1Forassistance, please visit http://www.panasonic.com/consumersupport
Important safety instructions
When using this unit, basic safety precautions should
always be followed to reduce the risk of fire, electric
shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this
unit.
3. Unplug this unit from power outlets before cleaning.
Do not use liquid or aerosol cleaners.
4. Do not use this unit near water, for example near a
bathtub, wash bowl, kitchen sink, etc.
5. Place the unit securely on a stable surface. Serious
damage and/or injury may result if the unit falls.
6. Do not cover slots and openings on the unit. They are
provided for ventilation and protection against
overheating. Never place the unit near radiators, or in
a place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you
are not sure of the type of power supplied to your
home, consult your dealer or local power company.
8. For safety purposes this unit is equipped with a
grounded plug. If you do not have this type of outlet,
please have one installed. Do not defeat this safety
feature by tampering with the plug.
9. Do not place objects on the power cord. Install the
unit where no one can step or trip on the cord.
10. Do not overload power outlets and extension cords.
This can result in the risk of fire or electric shock.
11. Never push any objects through slots in this unit. This
may result in the risk of fire or electric shock. Never
spill any liquid on the unit.
12. To reduce the risk of electric shock, do not
disassemble this unit. Take the unit to an authorized
service center when service is required. Opening or
removing covers may expose you to dangerous
voltages or other risks. Incorrect reassembly can
cause electric shock when the unit is subsequently
used.
13. Unplug this unit from power outlets and refer
servicing to an authorized service center when the
following conditions occur:
A. When the power cord is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the
operating instructions. Adjust only controls
covered by the operating instructions. Improper
adjustment may require extensive work by an
authorized service center.
E. If the unit has been dropped or physically
damaged.
F. If the unit exhibits a distinct change in
performance.
14. During thunderstorms, avoid using telephones
except cordless types. There may be a remote risk of
an electric shock from lightning.
15. Do not use this unit to report a gas leak, when in the
vicinity of the leak.
SAVE THESE
INSTRUCTIONS
CAUTION:
Installation
L Never install telephone wiring during a lightning
storm.
L Never install telephone jacks in wet locations unless
the jack is specifically designed for wet locations.
L Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
L Use caution when installing or modifying telephone
lines.
L Do not touch the plug with wet hands.
WARNING:
L To prevent the risk of fire or electrical shock, do not
expose this product to rain or any type of moisture.
L Unplug this unit from power outlets if it emits smoke,
an abnormal smell or makes unusual noise. These
conditions can cause fire or electric shock. Confirm
that smoke has stopped and contact an authorized
service center.
For Best Performance
For best performance
Environment
L Keep the unit away from electrical noise generating
devices, such as fluorescent lamps and motors.
L The unit should be kept free from dust, high
temperature and vibration.
L The unit should not be exposed to direct sunlight.
L Do not place heavy objects on top of the unit.
L When you leave the unit unused for a long period of
time, unplug this unit from power outlet.
L The unit should be kept away from heat sources such
as heaters, kitchen stoves, etc. Damp basements
should also be avoided.
Routine care
L Wipe the outer surface of the unit with a soft cloth. Do
not use benzine, thinner, or any abrasive powder.
For assistance, please visit http://www.panasonic.com/consumersupport
Include:
– your name, shipping address and telephone number
– credit card type, number, expiration date and your
signature
– part number and quantity
7 Operating instructions
(PFQX2559Z)
9 A4 paper guide
(PFKR1103Z2)
*1
*1*2
8 Quick installation guide
(PFQW2492Z)
*1
*1 Part numbers are subject to change without notice.
*2 No need to install when using letter size paper.
Note:
L If any items are missing or damaged, contact the
place of purchase.
L Save the original carton and packing materials for
future shipping and transportation of the unit.
To place an order by telephone
Telephone: 1-800-332-5368
(Monday - Friday 9 am to 8 pm, EST.)
6
For assistance, please visit http://www.panasonic.com/consumersupport
1. Introduction and Installation
Finding the Controls
1.3 Button descriptions
BCDEA
F
G
H
I
J
K
A {AUTO ANSWER}
L To turn the auto answer setting ON/OFF (page
24).
B {REDIAL}{PAU SE }
L To redial the last number dialed.
L To insert a pause during dialing.
C {FLASH}
L To access special telephone services or for
transferring extension calls.
L The flash time can be changed (feature #72 on
page 34).
D {CALLER ID}
L To use Caller ID features (page 17).
E {STOP}
L To stop an operation or programming session.
L To erase a character/number (page 14). Press
and hold to erase all characters/numbers.
F {BROADCAST}
L To transmit a document to multiple parties (page
22).
G {HELP}
L To print helpful information for reference
purposes (page 13).
H {MENU}
L To start or exit programming.
I {PHONEBOOK}{VOLU ME}
L To adjust volume (page 13).
L To search for a stored item (page 16, 21).
J {SET}
L To store a setting during programming.
K {TONE}
L To change from pulse to tone temporarily during
dialing when your line has rotary pulse service.
You can also use tone dial service by changing
feature #13 on page 31.
L {MUTE}
L To mute your voice during a conversation. Press
again to resume the conversation.
M {MONITOR}
L To initiate dialing without lifting the handset.
L
M
N
When you press {MONITOR} during receiving a
call, you will be able to hear the other party, but
the other party will not be able to hear you.
N {FAX START}
L To send or receive a fax.
O {COPY}
L To copy a document (page 28).
O
For assistance, please visit http://www.panasonic.com/consumersupport
7
1. Introduction and Installation
Installation
1.4 Overview
6
4
5
3
2
1
9
8
7
1 Document guides
2 Paper tray
3 Metal recording paper guide
4 Paper support
5 Recording paper exit
6 Recording paper entrance
7 Front cover
8 Document entrance
9 Document exit
j Speaker
k Green button (Back cover release button)
l Back cover
j
k
1.5 Ink film
The included film roll is a starter ink film.
1 Open the front cover.
l
2 Release the back cover by pushing the green button
(1).
1
3 Open the back cover.
Removing the shipping tape
8
For assistance, please visit http://www.panasonic.com/consumersupport
4 Insert the blue gear of the ink film roll into the front
left slot of the unit (2) and the white gear of the ink
film roll into the rear left slot of the unit (3).
L The ink film is safe to touch and will not rub off on
your hands like carbon paper.
1. Introduction and Installation
L Make sure the blue gear (2) and white gear (3)
are installed as shown.
3
Correct
1 turn
Tight
6
Incorrect
2
No ink film is wrapped around the blue core.
Slack/Crease
5 Turn the blue gear (4) in the direction of the arrow
until the ink film is tight (5) and at least one layer of
ink film is wrapped around the blue core (6).6 Close the back cover securely by pushing down on
the dotted area at both ends (7).
7
Reverse
4
7 Close the front cover securely.
5
For assistance, please visit http://www.panasonic.com/consumersupport
9
1. Introduction and Installation
1.6 Handset cord
Connect the handset cord (1).
1
1.7 Paper tray
Pull up the metal recording paper guide (1), then install
the paper tray (2).
2
To use A4 size paper
Note:
L When you use letter paper, you do not need to
install the A4 paper guide.
L Change the recording paper size to “A4” (feature
#16 on page 31).
L When you do not use the A4 paper guide, you can
attach it to the back of the paper tray for storage.
1
L Make sure the arrows on the paper tray and the unit
match.
1.8 Paper support
Hold open the paper support (1), then insert the ends
into the holes on the paper tray (2).
1
2
10
For assistance, please visit http://www.panasonic.com/consumersupport
1.9 Recording paper
The unit can hold up to 20 sheets of 60 g/m2 to 90 g/m2
(16 lb. to 24 lb.) paper.
Please refer to page 48 for more information on
recording paper.
For superior results, we recommend Hammermill
Jet Print paper.
1 Fan the paper to prevent paper jams.
2 Insert the paper gently, print-side down (1).
L Do not force the paper into the paper tray.
®
1. Introduction and Installation
Note:
L Remove all of the installed paper before adding
paper.
1
L If the paper is not inserted correctly, remove all of
the installed paper, and re-install it gently.
Otherwise the paper may jam.
CorrectSlant
For assistance, please visit http://www.panasonic.com/consumersupport
11
2. Preparation
2Preparation2Forassistance, please visit http://www.panasonic.com/consumersupportConnections and Setup
2.1 Connections
Caution:
L When you operate this product, the power outlet
should be near the product and easily
accessible.
1 Telephone line cord
L Connect to a single telephone line jack (RJ11).
2 Power cord
L Connect to a power outlet (120 V, 60 Hz).
3 [EXT] jack
L You can connect an answering machine or a
telephone. Remove the stopper if attached.
4 Answering machine (not included)
3
provider. Please attach the filter (6) to the telephone
line cord of the unit.
6
2
1
Note:
L To avoid malfunction, do not position the fax machine
near appliances such as TVs or speakers which
generate an intense magnetic field.
L If any other device is connected to the same
telephone line, this unit may disturb the network
condition of the device.
Using surge protectors
L The warranty does not cover damage due to power
line surges or lightning. For additional protection, we
recommend using surge protectors (5).
If the fax machine shares a single telephone line with
a DSL service
Fax transmission/reception may be disturbed, noise
interference may be heard during telephone
conversations, or Caller ID (page 17) may not function
properly. A filter to prevent this is provided by your
5
4
12
For assistance, please visit http://www.panasonic.com/consumersupport
2. Preparation
Volume
2.2 Quick Setup
You can print out the quick fax setup guide and select the
desired receiving mode depending on your situation.
{1} “FAX ONLY” (default): Use only as a fax (page 24).
{2} “DIST. RING”: With the Distinctive Ring service
(page 27).
{3}“EXT. TAM”: With an external telephone answering
machine (page 25).
{4} “TEL ONLY”: Mostly phone calls (page 24).
{SET}
{MENU}
{STOP}
1 {MENU} i {#}{0}{0} i {SET}
2 Press {SET} again to print the quick fax setup guide.
L If you do not wish to print it, press {STOP}.
3 Press {1} to {4} to display the desired setting. i
{SET}i{MENU}
Help Button
2.3 Help function
The unit contains helpful information on the following
topics which can be printed for reference purposes, as
follows:
– “FILM ORDER SHEET”
– “BASIC SETTINGS”
– “FEATURE LIST”
– “FAX SND/RCV”
– “COPIER”
– “Q and A”
– “ERRORS”
– “REPORTS”
– “CALLER ID”
2.4 Adjusting volume
{SET}
{A}{B}
Ringer volume
While the unit is idle, press {A} or {B}.
L If there are any documents in the document
entrance, you cannot adjust the volume. Confirm that
there are no documents in the entrance.
To turn the ringer OFF
Press {B} repeatedly to display “RINGER OFF= OK?”.
i {SET}
L The unit will not ring.
L To turn the ringer back ON, press {A}.
Ringer tone
L You can select the ringer tone from one of 3 patterns
(feature #17 on page 31).
Handset receiver volume
While using the handset, press {A} or {B}.
Speaker volume
While using the monitor, press {A} or {B}.
{SET}
{HELP}{>}
1 {HELP}
2 Press {>} repeatedly to display the desired item.
i{SET}
For assistance, please visit http://www.panasonic.com/consumersupport
13
2. Preparation
Initial Programming
2.5 Date and time
{SET}
{MENU}{<}{>}
1 {MENU} i {#}{0}{1} i {SET}
M:|01/D:01/Y:06
TIME: 12:00AM
2 Enter the current month/date/year/hour/minute by
selecting 2 digits for each.
Example: August 10, 2006 10:15 PM (12 hour
clock format)
1. Press {0}{8} {1}{0} {0}{6} {1}{0} {1}{5}.
M:|08/D:10/Y:06
TIME: 10:15AM
2. Press {*} repeatedly to select “PM”.
3 {SET}
4 Press {MENU} to exit.
Note:
L The other party’s fax machine will print the date and
time on the top of each page you send according to
your unit’s date and time setting.
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect
number, and make the correction.
If you have subscribed to a Caller ID service
The date and time will be automatically set according to
the received caller information.
L If the time has not previously been set, Caller ID will
not adjust the clock.
L You can turn this feature OFF (feature #33 on page
33).
2.6 Your logo
You can program your logo (name, company name, etc.)
so that it appears on the top of each page sent.
{SET}{MUTE}
{STOP}{MENU}
{<}{>}
1 {MENU} i {#}{0}{2} i {SET}
LOGO=|
2 Enter your logo, up to 30 characters. See the
following character table for details. i {SET}
3 Press {MENU} to exit.
To select characters with the dial keypad
KeypadCharacters
{1}&’ (), –./1
{2}abcABC2
{3}def DEF3
{4}ghi GHI 4
{5}jklJKL5
{6}mnoMNO6
{7}pqr sPQRS7
{8}tuvTUV8
{9}wxyzWXYZ9
{0}0(Space)
{*}@
{#}#
14
{MUTE}To insert a space.
{STOP}To delete a character.
Note:
L To enter a character that is located on the same dial
key as the previously entered character, you must
first press {>} to move the cursor to the next space.
For assistance, please visit http://www.panasonic.com/consumersupport
2. Preparation
To enter your logo
Example: “BILL”
1. Press {2} 5 times.
LOGO=|B
2. Press {4} 6 times.
LOGO=B|I
3. Press {5} 6 times.
LOGO=BI|L
4. Press {>} to move the cursor to the next space and
press {5} 6 times.
LOGO=BIL|L
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect
character, and make the correction.
L To erase all of the characters, press and hold
{STOP}.
2.7 Your fax number
You can program your fax number so that it appears on
the top of each page sent.
{SET}{FLASH}
{STOP}{MENU}
{<}{>}
1 {MENU} i {#}{0}{3} i {SET}
NO.=|
2 Enter your fax number, up to 20 digits.
L To enter a “+”, press {*}.
L To enter a space, press {#}.
L To enter a hyphen, press {FLASH}.
L To erase a number, press {STOP}.
3 {SET}
4 Press {MENU} to exit.
To correct a mistake
Press {<} or {>} to move the cursor to the incorrect
number, and make the correction.
L To erase all of the numbers, press and hold {STOP}.
For assistance, please visit http://www.panasonic.com/consumersupport
15
3. Telephone
3TelephoneAutomatic Dialing
3.1 Storing names and telephone
numbers into the phonebook
The unit provides a phonebook (50 items).
{SET}
{MENU}
1 Press {MENU} repeatedly to display “PHONEBOOK
SET”. i {*}
2 Enter the name, up to 16 characters (see page 14 for
instructions). i {SET}
3 Enter the telephone number, up to 32 digits. i
{SET}
L To program other items, repeat steps 2 to 3.
4 {MENU}
Helpful hints:
L For your convenience, HELP-FAX (1-800-435-7329)
has been stored in the phonebook. If you cannot
solve a problem, call this number (page 16). If not
needed, you can erase it (page 16).
3.2 Making a phone call using the
2 Press {A} or {B} repeatedly to display the desired
item. i {MENU}
3 {*}
L If you do not need to edit the name, skip to step
5.
4 Edit the name. For further details, see the storing
procedure on page 16.
5 {SET}
L If you do not need to edit the telephone number,
skip to step 7.
6 Edit the telephone number. For further details, see
the storing procedure on page 16.
7 {SET}
3.4 Erasing a stored item
3.4.1 Erasing a specific item
1. {PHONEBOOK}
2. Press {A} or {B} repeatedly to display the desired
item. i {MENU}i {#}
L To cancel erasing, press {STOP}.
3. {SET}
3.4.2 Erasing all items
1. {PHONEBOOK} i {MENU}
2. Press {A} or {B} repeatedly to select “YES”. i
{SET}
L To cancel erasing, press {STOP}.
3. {SET}
phonebook
1 {PHONEBOOK}
2 Press {A} or {B} repeatedly to display the desired
item.
3 Lift the handset.
To search for a name by initial
Example: “LISA”
1. {PHONEBOOK}
2. Press {A} or {B} to initiate the phonebook.
3. Press {5} repeatedly to display any name with the initial “L” (see the character table, page 14).
L To search for symbols, press {1}, {*} or {#}.
4. Press {B} repeatedly to display “LISA”.
L To stop the search, press {STOP}.
L To dial the displayed number, lift the handset.
3.3 Editing a stored item
1 {PHONEBOOK}
16
3.5 One touch dial
Dial keys {1} to {9} can each be used as a one touch dial
key, allowing you to dial a number from the phonebook
by simply pressing a dial key.
3.5.1 Assigning an item to a one touch dial
key
{PHONEBOOK}
1
2 Press {A} or {B} repeatedly to display the desired
item. i {MENU} i {0}
3 Press {A} or {B} repeatedly to select a desired dial
key.
L When the dial key is already used as a one touch
dial key, Q is displayed next to the dial key
number. If you select this dial key, you can
overwrite the previous assignment.
4 {SET}i{SET}
L To program other items, repeat steps 2 to 4.
5 {STOP}
3.5.2 Making a call using a one touch dial
key
Press and hold the desired one touch dial key ({1} to
1
{9}).
L You can view other one touch dial assignments
by pressing {A} or {B}.
2 Lift the handset.
3.5.3 Erasing a one touch dial assignment
Press and hold the desired one touch dial key ({1} to
1
{9}). i {MENU}
L To cancel erasing, press {STOP}.
2 {SET}
Note:
L The number erased from a one touch dial key will not
be deleted from the phonebook. To erase from the
phonebook, see page 16.
3. Telephone
Caller ID
3.6 Caller ID service
This unit is compatible with the Caller ID service
offered by your local telephone company. To use this
unit’s Caller ID features, you must subscribe to a
Caller ID service.
Make sure the following ring count is set to 2 or more
rings beforehand.
– FAX ring count (feature #06 on page 31)
L The name display service may not be available in
some areas. For further information, please contact
your telephone company.
3.6.1 How Caller ID is displayed
The calling party’s name or telephone number will be
displayed after the 1st ring. You have the option of
whether or not to answer the call.
The unit will automatically store caller information
(name, telephone number, date and time of the call, the
number of times called) from the 30 most recent callers.
It is possible to view caller information one at a time on
the display (page 18) or print the entire Caller ID list
(page 47).
L When caller information is received and it matches a
telephone number stored in the unit’s phonebook,
the stored name will be displayed.
L If the unit is connected to a PBX (Private Branch
Exchange) system, caller information may not be
received properly. Consult your PBX supplier.
L If the unit cannot receive caller information, the
following will be displayed:
“OUT OF AREA”: The caller dialed from an area
which does not provide Caller ID service.
“PRIVATE CALLER”: The caller requested not to
send caller information.
“LONG DISTANCE”: The caller made a long distance
call.
To confirm caller information using the Caller ID list
– To print manually, see page 47.
– To print automatically after every 30 new calls,
activate feature #26 (page 32).
17
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