Panasonic DP-190 Operation Manual

Digital Imaging System

Operating Instructions

(For Copy & Network Scan Functions)

Your Machine

Getting To Know

Model No. DP-190

Before Starting

Making Copies

Function

Before operating this equipment, please read these instructions completely
and keep these operating instructions for future reference.

Network Scanner

Problem Solving

English

Appendix

Getting To Know Your Machine

Useful Office Functions

Copy

• Copy up to Legal size originals.

• Capable of copying text/photos/
halftone originals.

Scan/File

• Monochrome/Color scanner
capability.

• Scanning resolution up to:
Monochrome : 600 dpi
Color : 300 dpi

•A document can be scanned in
Color.

Fax/Email

• Plain Paper High-speed Super
G3 compatible Fax with JBIG
compression.

• Quick-Scan

• Quick Memory Transmission

• Email Function capability.

Print

• Printer controller standard,
printer resolution 300 or 600
dpi.

Application Software

• Document Manager

• Document Viewer

• Network Scanner

• Utilities (Network Status Monitor, Address Book Editor, Network Configuration Editor)

• Panafax Desktop

■ The following operating instruction manuals are provided for this machine, please use the correct manual when an
operator intervention is necessary.

<Copy & Network Scan>

Use the information provided on the enclosed CD whenever a Copy & Network Scan
function requires intervention.

For example: How to make copies, add paper, replace the toner cartridge, etc.

<Facsimile &
Internet Fax/Email>

<Print &
Other Advanced Functions>

Use the information provided in the DP-190 Facsimile & Internet Fax/Email Operating
Instructions manual whenever a Fax/Internet Fax function requires intervention.
For example: How to send/receive a Fax/Email, or when a trouble message
appears, etc.

Use the information provided on the enclosed CD for an explanation of how to
use as a Network Printer, Network Scanner, Edit Directory Dialing Feature,
Device Settings, Network Status Monitor, and/or Document Management System.

Multi-Tasking Job Table

Current

Job

2nd Job

Copy

Copy

Network Scanning (Monochrome/Color), Internet Fax

Storing Document

GDI/PCL/PS Printing

Receiving Data
Printing Receive Document

Facsimile (Sending)

Storing Document
Memory Transmission

Facsimile (Receiving)

Memory Receiving
Printing Received

Memory Data

: Accepts and executes the 2nd Job.
: Accepts and executes the 2nd Job (Copy) only if the Current Job is interrupted.
: Accepts the 2nd Job and executes the 2nd Job after the Current Job is completed.
: Not applicable.

Copy

Network Scanning

(Monochrome/Color)

Internet Fax

Storing

Document

Transmission

GDI/PCL/PS

Printing

Receiving

Data

*

Printing

Received Data

Facsimile

(Sending)

Storing

Document

Memory

Transmission

Facsimile

(Receiving)

Memory

Receiving

Printing Received

Memory Data

2

NOTE

: HDD (DA-HD19) and additional 16MB (minimum) Image memory are required.

*

Operating Instructions Outline

Getting To Know
Your Machine

Your Machine

Getting To Know

● Precautions (See pages 7-13)

● Quick Operation Chart, Adding Paper (See pages 14, 15)

● Problem Solving, Memory Full,

Replacing Toner Cartridge, Removing a Misfed Paper,
Error Codes (U Code/J Code) (See pages 15-21)

Before Starting

Making Copies

Function

Network Scanner

● Control Panel Key/Indicator Names
(See pages 22, 23)

● Operating Instructions for making copies
(See pages 24-33)

● Changing the Initial Machine Modes

● General, Copier, Printer and Scanner Settings

(See pages 34-45)

● Document Scanning (See pages 46, 47)

● Address Book (See pages 48, 49)

● Function (See pages 50-51)

● Remote Copy (See pages 52-53)

● Direct Connection (with Crossover Cable)

(See pages 54, 55)

Problem Solving

Appendix

● Troubleshooting/Machine Care (See pages 56, 57)

● Replacing the Battery/Set the Date and Time

(See pages 58, 59)

● Specifications, Combined Function Table, Options and

Supplies, etc.

(See pages 60-64)

3

Getting To Know Your Machine

Symbols/Icons

The following Symbols/Icons are used throughout this operating instructions manual.

Place original(s) on the ADF

C

B

A

Place original on the Platen
(Book)

Place original on the Platen
(Sheet)

Press any Hard Key on the
Control Panel

Press Hard Key

Getting to know your machine
Before starting

When making copies

When setting the machine
modes

Input numbers

● Number of Copies, etc.

Go to next step

Go to next step (below)

5

When scanning document(s)

Input text with a Keyboard

● Station Name, Directory
Search, etc.

Problem solving

Appendix
(Specifications, Index)

4

Getting To Know Your Machine

Table of Contents

Getting to Know Your Machine

Useful Office Functions .................................................................................................................. 2

Multi-Tasking Job Table.................................................................................................................. 2

Operating Instructions Outline ...................................................................................................... 3

Symbols/Icons ................................................................................................................................. 4

Precautions...................................................................................................................................... 7

Operation Chart ............................................................................................................................. 14

■ Quick Operation Chart ................................................................................... 14

● Adding Paper.............................................................................................. 14

■ Problem Solving ............................................................................................. 15

● Replacing Toner Cartridge and/or Drum Unit ............................................. 16

● Removing a Misfed Paper .......................................................................... 18

● User Error Codes (U Code) ........................................................................ 20

● Jam Error Codes (J Code) ......................................................................... 20

Before Starting

Control Panel ................................................................................................................................. 22

Making Copies

Your Machine

Getting To Know

Basic Copy..................................................................................................................................... 24

■ Copying the Same Size Originals (1:1) .......................................................... 24

■ Sort Mode ....................................................................................................... 24

■ Position of the Original(s) ............................................................................... 24

■ Copying with Preset or Variable Zoom Ratios................................................ 24

■ Using the ADF ................................................................................................ 25

Creative Features .......................................................................................................................... 26

■ 1 2 Copy ................................................................................................... 26

■ 2 2 Copy, 2 1 Copy............................................................................. 26

■ N in 1 .............................................................................................................. 28

Other Features............................................................................................................................... 30

■ Double Exposure ............................................................................................ 30

■ Skyshot Mode ................................................................................................ 30

■ Multi-Size Feeding ......................................................................................... 32

■ Energy Saver (Power Saver Mode, Sleep/Shutdown Mode) ......................... 32

■ Job Memory ................................................................................................... 33

Function

■ Using Function Modes to Change the Initial Machine Modes ........................ 34

■ Procedure ....................................................................................................... 34

■ General Settings ............................................................................................ 36

■ General Settings (For Key Operator) ............................................................. 36

■ Copier Settings ............................................................................................... 38

■ Copier Settings (For Key Operator) ............................................................... 39

■ Printer Settings ............................................................................................... 39

■ Printer Settings (For Key Operator) .............................................................. 40

■ Scanner Settings (Scan Parameters) ............................................................. 41

For Example................................................................................................................................... 42

■ Changing the Paper Size (Paper Tray) .......................................................... 42

■ Changing the Paper Size (Sheet Bypass) ...................................................... 42

■ Department Counter ....................................................................................... 44

■ Network Settings ............................................................................................ 44

5

Getting To Know Your Machine

Table of Contents

Network Scanner

Document Scanning ..................................................................................................................... 46

■ Document Scanning ....................................................................................... 46

Address Book ................................................................................................................................ 48

■ Adding your PC's IP Address ......................................................................... 48

■ Editing/Erasing your PC's IP Address ............................................................ 48

Function ......................................................................................................................................... 50

■ Scan Parameters ........................................................................................... 50

■ Select Mode ................................................................................................... 50

Remote Copy ................................................................................................................................. 52

■ Remote Copy ................................................................................................. 52

Direct Connection (with Crossover Cable) ................................................................................. 54

■ Direct Connection (with Crossover Cable) ..................................................... 54

Problem Solving

Troubleshooting ............................................................................................................................ 56

■ Machine Care ................................................................................................. 57

Replacing the Battery/Set the Date and Time............................................................................. 58

Appendix

Specifications ................................................................................................................................ 60

■ DP-190 (For Copier) ....................................................................................... 60

■ ADF (Standard) .............................................................................................. 60

■ Network Scanner (Standard) .......................................................................... 61

■ 2nd Paper Feed Module (DA-DS188) (Option) .............................................. 61

■ Combined Function Table .............................................................................. 61

Options and Supplies ................................................................................................................... 62

■ Options ........................................................................................................... 62

■ Supplies ......................................................................................................... 62

6

Getting To Know Your Machine

Precautions

■ Laser Safety

LASER SAFETY

This unit employs a laser. Only qualified service personnel
should attempt to service this device due to possible eye injury.

CAUTION:

USE OF CONTROLS, ADJUSTMENTS OR PERFORMANCE
PROCEDURES OTHER THAN THOSE SPECIFIED HEREIN MAY
RESULT IN HAZARDOUS RADIATION EXPOSURE.

■ Caution Label

Your Machine

Getting To Know

Manufacturer’s Name
and Address

Factory ID

7

Getting To Know Your Machine

Precautions

For Your Safety

To prevent severe injury and loss of life, read this section carefully before using the Panasonic
DP-190 to ensure proper and safe operation of your machine.

■ This section explains the graphic symbols used in this Operating Instructions manual.

WARNING:

Denotes a potential hazard that could result in serious injury or death.

CAUTION:

Denotes hazards that could result in minor injury or damage to the machine.

■ This section also explains the graphic symbols used in this Operating Instructions manual.
These symbols are used to alert operators to a specific operating procedure

that must not be performed.
These symbols are used to alert operators to a specific operating procedure

that must be emphasized in order to operate the machine safely.

Installation and Relocation Cautions

CAUTION

Do not place the machine near heaters or volatile, flammable, or combustible materials
such as curtains that may catch fire.

Do not place the machine in a hot, humid, dusty or poorly ventilated environment.
Prolonged exposure to these adverse conditions can cause fire or electric shocks.

Place the machine on a level and sturdy surface that can withstand a weight of 48.5 lb
(22kg). If tilted, the machine may tip-over and cause injuries.

When relocating the machine, contact your Service Provider.

When moving the machine, be sure to unplug the power cord from the outlet. If the
machine is moved with the power cord attached, it can cause damage to the cord which
could result in fire or electric shock.

Power and Ground Connection Cautions

WARNING

Ensure that the plug connection is free of dust. In a damp environment, a contaminated
connector can draw a significant amount of current that can generate heat and
eventually cause fire over an extended period of time.

Always use the power cord provided with your machine. When an extension power cord
is required, always use a properly rated cord.

● 120 V/15 A
If you use a cord with an unspecified current rating, the machine or plug may emit smoke
or become hot to the touch externally.

Do not attempt to rework, pull, bend, chafe or otherwise damage the power cord. Do not
place a heavy object on the cord. A damaged cord can cause fire or electric shocks.

8

Never touch a power cord with wet hands. Danger of electric shock exists.

If the power cord is broken or insulated wires are exposed, contact your Service Provider for a
replacement. Using a damaged cord can cause fire or electric shocks.

Stop operation immediately if your machine produces smoke, excessive heat, unusual noise, or smell,
or if water is spilt onto the machine. These conditions can cause fire. Immediately switch Off and
unplug the machine, and contact your Service Provider.

Do not disconnect or reconnect the machine while it is on. Disconnecting a live connector can deform
the plug and cause fire.

When disconnecting the machine, grasp the plug instead of the cord. Forcibly pulling on a cord can
damage it and cause fire or electric shock.

When the machine is not used over an extended period of time, switch it Off and unplug it. If an unused
machine is left connected to a power source for a long period, degraded insulation can cause electric
shocks, current leakage or fire.

Be sure to switch Off and unplug the machine before accessing the interior of the machine for cleaning,
maintenance or fault clearance. Access to a live machine’s interior can cause electric shock.

Be sure to switch Off and unplug the machine before accessing the interior of the machine for
accessing interface cables, maintenance or fault clearance. Access to a live machine’s interior can
cause electric shock.

Once a month, unplug the machine and check the power cord for the following. If you notice any
unusual condition, contact your Service Provider.

● The power cord is plugged firmly into the receptacle.

● The plug is not excessively heated, rusted, or bent.

● The plug and receptacle are free of dust.

● The cord is not cracked or frayed.

Your Machine

Getting To Know

Others

■ The machine has a built-in circuit for protection against lightning-induced surge current. If lightning strikes in your
neighborhood, switch Off the machine. Disconnect the power cord from the machine and reconnect only when the
lightning has stopped.

■ If you notice flickering or distorted images or noises on your audio-visual units, your machine may be causing
radio interference. Switch it Off and if the interference disappears, the machine is the cause of the radio interference.
Perform the following procedure until the interference is corrected.

● Move the machine and the TV and/or radio away from each other.

● Reposition or reorient the machine and the TV and/or radio.

● Unplug the machine, TV and/or radio, and replug them into outlets that operate on different circuits.

● Reorient the TV and/or radio antennas and cables until the interference stops. For an outdoor antenna, ask

your local electrician for support.

● Use a coaxial cable antenna.

Operating Safeguards

WARNING

Do not touch areas where these caution labels are attached to, the surface may be very hot and may
cause severe burns.

Do not place any liquid container such as a vase or coffee cup on the machine. Spilt water can cause
fire or shock hazard.

Do not place any metal parts such as staples or clips on the machine. If metal and flammable parts get
into the machine, they can short-circuit internal components, and cause fire or electric shocks.

If debris (metal or liquid) gets into the machine, switch Off and unplug the machine. Contact your
Service Provider. Operating a debris-contaminated machine can cause fire or electric shock.

Never open or remove machine covers that are secured with screws unless specifically instructed in
the “Operating Instructions”. A high-voltage component can cause electric shocks.

Do not try to alter the machine configuration or modify any parts. An unauthorized modification can
cause smoke or fire.

9

Getting To Know Your Machine

Precautions

CAUTION

Do not place a magnet near the safety switch of the machine. A magnet can activate the
machine accidentally, resulting in injuries.

Do not use a highly flammable spray or solvent near the machine. It can cause fire.

When copying a thick document, do not use excessive force to press it against the
document glass. The glass may break and cause injuries.

Never touch a labelled area found on or near the heat roller. You can get burnt. If a sheet
of paper is wrapped around the heat roller, do not try to remove it yourself to avoid
injuries or burns. Switch Off the machine immediately, and contact your Service Provider.

Do not use conductive paper, e.g. folding paper, carbonic paper and coated paper. When
a paper jam occurs, they can cause a short circuit and fire.

Do not place any heavy object on the machine. An off-balance machine can tip-over or
the heavy object can fall, causing damage and/or injuries.

Keep the room ventilated when using the machine for an extended period of time to
minimize the ozone density in the air.

When copying with the document cover open, do not look directly at the exposure lamp.
Direct eye exposure can cause eye fatigue or damage.

Pull out paper trays slowly to prevent injuries.

When removing jammed paper, make sure that no pieces of torn paper are left in the
machine. A piece of paper remaining in the machine can cause fire. If a sheet of paper is
wrapped around the heat roller, or when clearing a jammed paper that is difficult or
impossible to see, do not try to remove it by yourself. Doing so can cause injuries or
burns. Switch Off the machine immediately, and contact your Service Provider.

Others

■ When clearing a paper jam or other fault, follow the appropriate procedure given in the Operating
Instructions.

Consumable Safeguards

WARNING

Never throw a toner cartridge into an open flame. Toner remaining in the cartridge can
cause an explosion and you can get burnt.

Never throw toner or a waste toner container or a toner cartridge into an open flame. It
can cause an explosion and you can get burnt.

Keep button batteries out of the reach of children. If a button battery is swallowed
accidentally, get medical treatment immediately.

CAUTION

Never heat the drum cartridge, or scratch its surface. A heated or scratched drum can be
hazardous to your health.

Do not mix new and old batteries together. Otherwise, batteries can burst or leak,
causing fire or injuries.

Be sure to use the specified type of batteries only.

10

Ensure that batteries are installed with correct polarity. Incorrectly installed batteries can
burst or leak, resulting in spillage or injuries.

For Your Safety

■ The maximum power consumption is 900 W.
A properly wired (grounded), dedicated, 15A, 120V AC outlet is required. Do not use an extension cord.
The power cord on this machine must be used to disconnect the main power.
Please ensure that the machine is installed near a wall outlet and is easily accessible.

Caution Note: Unplug the power cord from the wall outlet before removing covers.

Supplies

■ Store the Toner Cartridge and paper in cool areas with low humidity.

● Use high quality 16 - 28 lb (Sheet Bypass: 16 - 44 lb) paper.

● For optimum performance, it is recommended that only Panasonic Brand supplies are used in the machine.

● Certain types of transparency film may not be compatible and may damage your machine.

Consult with an authorized Panasonic dealer for advice regarding non-standard paper types.
(Panasonic has tested “3M CG3300” transparency film and found it to be compatible.)

● Panasonic recommends using high quality 16 - 28 lb paper, using an inferior paper may cause excessive paper

curl, requiring you to empty out the Output Tray more often to avoid paper jams.

■ Use of other than genuine Panasonic supplies can damage the printer. This may void the warranty of the printer
and supplies. Be sure to use only genuine Panasonic Toner Cartridge (DQ-UG17H) designed for the machine.
Average yield for the DQ-UG17H is approximately 5,000 pages (5% coverage).

Note: Average yield is based on 5% coverage of the printable area with repetitive printing of 10 pages (Letter/A4

size, single side printing, default density). The yield of a Toner Cartridge varies depending on the coverage,
temperature, humidity, media, etc. Therefore, the average yield cannot be guaranteed. Continuously printing
10% coverage of printable area will reduce the yield of the Toner Cartridge to about half as compared to 5%
coverage printing. The maximum yield of the Toner Cartridge will not exceed 6,000 pages.

Your Machine

Getting To Know

Installation

■ The machine should not be installed in areas with the following conditions:

● Extremely high or low temperature and humidity.

Ambient conditions Temperature: 50 – 86 °F

Relative humidity: 30 – 80 %

● Where temperature and humidity can change rapidly, causing condensation.

● Direct exposure to sunlight. ● Directly in the air conditioning flow.

● In areas of high dust concentration. ● In areas of poor ventilation.

● In areas with chemical fume concentration. ● In areas with extreme vibration.

● With unstable or uneven conditions (floors, etc.).

Illegal Copies

It is unlawful to make copies of certain documents.

Copying certain documents may be illegal in your country. Penalties of fines and/or imprisonment may be im­posed on those found guilty. The following are examples of items that may be illegal to copy in your country.

● Currency

● Bank notes and checks

● Bank and government bonds and securities

● Passports and identification cards

● Copyright material or trademarks without the consent of the owner

● Postage stamps and other negotiable instruments

This list is not inclusive and no liability is assumed for either its completeness or accuracy.
In case of doubt, contact your legal counsel.

Notice:

Install your machine near a supervised area to prevent illegal copies from being made.

11

Getting To Know Your Machine

Precautions

Ventilation

■ The machine should be installed in a well-ventilated area to minimize the ozone density in the air.

WARNING For USA

FCC WARNING:

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of the
following measures:

1. Reorient or relocate the receiving antenna.

2. Relocate the fax machine with respect to receiver or other equipment.

3. Connect the fax machine into outlet on a circuit different from that to which the receiver is
connected.

4. Consult the dealer or an experienced radio/TV technician for help.

Warning: To assure continued compliance, use only USB shielded interface cable when

connecting this product to host computer. Also any changes or modifications not
expressly approved by the party responsible for compliance could void the user's
authority to operate this equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause

undesired operation.

Responsible Party: Matsushita Electric Corporation of America

One Panasonic Way, Secaucus, NJ 07094

FCC Inquiries Only: Panasonic Digital Document Company/Technical Support Department

Two Panasonic Way, Secaucus, NJ 07094
1-800-225-5329 (see Note below)

[e-mail]

Email:
Note: For Technical Support, please contact your Authorized Panasonic

selling dealer.

This product has a fluorescent lamp that contains a small amount of mercury. It also contains lead in
some components. Disposal of these materials may be regulated in your community due to
environmental considerations.

For disposal or recycling information please contact your local authorities, or the Electronics
Industries Alliance: <http://www.eiae.org >.

12

Handling

■ Do not turn the Power Switch Off or open the Front Cover during copying/printing.

■ Energy Saver Mode Notice

● The following functions will not work if the Energy Saver Mode setting is set to the Shutdown

mode.
When using any of the following functions, we recommend that you leave the Energy Saver
Mode in the initial factory default setting (Sleep mode). (See page 36)

• Printer Function (USB Local and Network Connections)

• Internet Fax/Email Function

• Facsimile Function
When the LAN cable is not connect and DHCP DEFAULT is "VALID" (See page 37)

■ Key Operator Password

● The Initial Machine Modes can be checked or changed with the Function Modes, however, these modes require

the Key Operator Password.

For Key Operator :

■ Dept. (Departmental) Code

INPUT DEPT. CODE

********

1 to 8-digit

■ Number of Copies
The maximum number of copies is up to 999 (3 digit with keypad). During the copy mode, if you input 4-8 digit
numbers, they will be interpreted as being a phone number and displayed on the LCD, then the machine will
switch to the Fax mode.

■ Memory Full
If the memory becomes full during original scanning, the message “MEMORY FULL CONTINUE? 1:YES 2:NO”
will be displayed on the LCD. If this occurs, follow the instructions on the LCD. If this occurs frequently, adding
optional memory is recommended, consult with an authorized service provider.

■ Maximum Copies Limitation
After setting the maximum allowed number of copies for each department (see page 44), consult with your Key
Operator when the total copy count reaches the designated limit and the “DEPT.MAXIMUM COPIES HAS BEEN
REACHED” message appears on the LCD.

■ Power Switch
If the Hard Disk Drive Unit (DA-HD19) is installed, to prevent a Scan Disk Function from being performed (similar
to Windows OS when the power is abruptly interrupted), it is important to follow the step sequence below when
turning OFF the Power Switch on the machine.

When setting up this machine, please consult with the authorized service provider,
and decide on the Key Operator Password together, then record it and keep it in a
safe place for future reference.

When the Department Counter function is set up, the Dept. (Department) Code
input screen is displayed on the LCD Display. A registered Department Code (1 to
8-digit) is required to gain access to each secured function, or the secured Copy/
Fax/Scanner function(s) cannot be used. Please consult with the Key Operator
regarding the Department Code(s) for the desired function.

Procedures :

Input a registered department code (1 to 8-digit).
Press the SET or START Key.

Your Machine

Getting To Know

1. If the machine is in the “ENERGY SAVER (Shutdown
Mode)”, you may turn the Power Switch on the Left
Side of the machine to the OFF position. If it is not in
the “ENERGY SAVER (Shutdown Mode)”, continue
to step 2 below.

2. Press “FUNCTION” and “ENERGY SAVER” keys
simultaneously first. The Energy Saver Key will light.

3. Turn the Power Switch on the Left Side of the machine

■ Auto Reset Time
As the initial setting for Auto Reset Time is 1 minute, selected default operation mode backs to default operation
mode after 1 minute. If you wish to change Auto Reset Time, consult your Key operator. (See page 36)

■ DHCP (Dynamic Host Configuration Protocol)
If your machine fails to log onto the DHCP Server, the message "DHCP NOT RESPONDING 1:RETRY 2:DISABLE"
will be displayed on the LCD. User intervention is required to continue operation. Check your LAN connection and
press 1 to Retry or 2 to Disable the DHCP Server validation.

■ Hole Cover
Do not turn the Hole Cover.
When the Hole Cover is turned
from original position to the locked
position, documents cannot be
copied from the Platen Glass.

Hole Cover

<Front Side>

to the OFF position.

Original Position

Hole Cover

Locked Position

Do not turn
the Hole Cover
as illustrated.

13

Getting To Know Your Machine

Operation Chart

■ Quick Operation Chart

Turn the Power
Switch on the
Left side of the
machine to the
ON position.

Adding Paper

Pull the Exit Tray
until it stops.

Exit Tray

From
ADF

or

From
Platen

1 2

Original Guides*

Adjust to the
original's width

Face Up

A

C

B

Tray

(Max. 50 Letter
size originals)

*Hold the guides by the center

when adjusting the width.

Original Guides

Face Down

● If the original is not positioned

● For originals smaller than Invoice

INV: Invoice, LTR: Letter

If set in other
function mode

properly, a portion of the original
may not be copied.

size, position the original within
the Invoice area and select
Invoice.

● Adding Paper (Paper Trays: Tray-1 and Tray-2)

For Tray-1

1

For Tray-2 (Option)

1 2

Paper Tray

The Paper Level Indicator moves down
as paper level declines, warning you
that the paper is running out.

Paper Level Indicator (Orange)

Full

NOTE: When “ADD PAPER” message appears on

Empty

the display, Tray-1 or Tray-2 have either ran
out of paper or are not closed firmly (see
page 21). Replenish the paper in the tray(s)
or ensure that the tray(s) are closed.

● Adding Paper (Sheet Bypass)

Copying on Special Paper, etc.

1 2

Face Up

Feed 1 sheet of paper at a time.

1

Paper Weight: 16 - 44 lb
Adjust the width guides.

2

Incorrect adjustment may cause
the paper to wrinkle, misfeed or
skew.

NOTE: For envelope printing refer

to the Panasonic-DMS
Operating Instructions
manual included on the CD.

Do not press Start until the LCD displays
the “paper size” with an “ ”. Press the
" " key to select another size.

2

Tray-1 Max. Level Indicator

Tray-2 Max. Level Indicator

Until it stops

Push

14

Your Machine

Getting To Know

3

LTR ->LTR [LTR 1]
ZOOM:100% COPIES:001

Select desired settings
(See pages 24-33)

■

Copying onto Transparency Film (OHP), Thick Paper Stock, etc. (except thin paper)

4

Reduction/
Enlargement only

LTR ->INV [LTR 1]
ZOOM: 65% COPIES:001

5

Number of
Copies
(Max. 999)

Before Pressing Start Key Making Copies

Open Rear Cover.

1

Catch the ejected copy (do not pull).

2
3

When finished, close the Rear Cover.

NOTE:

Do not open the Rear Cover when copying

Rear Cover

Catch

thin paper as it may cause a paper jam.

For Tray-1

Load Paper: Face Down
Paper Weight: 16 - 28 lb

(2-Sided Copy:
20 - 24 lb)

Paper Capacity:250 Sheets (20 lb)

For Tray-2

Load Paper: Face Down
Paper Weight: 16 - 28 lb

(2-Sided Copy:
20 - 24 lb)

Paper Capacity:550 Sheets (20 lb)

NOTE:

1) When changing the paper size, refer to page 42.

2) Feeding paper into the Sheet Bypass at the same
time when the copying/printing has started and
paper is feeding from either Tray 1 or Tray 2, will
show "REMOVE MISFED PAPER J00” message
on the LCD display. When this occurs, remove the
paper from the Sheet Bypass to reset the jam
indication then resume copying/printing.

3) Do not leave a paper in the Sheet Bypass as paper
jam indication may display.

3

3

Firmly close the Paper Tray.

NOTE:

Paper Tray-1

Paper Tray-2

1) To prevent paper jams or other problems,
adjust the paper guides (Length & Width)
when loading paper into the tray.

2) When changing the paper size, refer to
page 42.

3) Make sure that the paper is set properly
and that it does not exceed the Tray-1/
Tray-2 Max. Level indicator.

4) When replenishing paper into Tray-2,
please see page 21.

■ Problem Solving

Adding Paper (See pages 14 and 21)
Replacing Toner Cartridge (See page 16)
Removing a Misfed Paper (See page 18)
U## (User Error Code) (See page 20)
J## (Jam Error Code) (See page 20)
E## (Machine Error Code) (Call your Service Provider)
Maximum Copies Limitation (See page 13)

15

Getting To Know Your Machine

Release Latch

Old Toner Cartridge

Front Cover

Operation Chart

■ Problem Solving

● Replacing Toner Cartridge and/or Drum Unit

Low Toner Warning

Low Toner message will follow this progression:
(Replace the Toner Cartridge before toner runs out)

TONER IS RUNNING LOW

1

WARNING TONER LOW

2

LESS THAN 50 PAGES

OUT OF TONER

3

NOTE: When printing a large quantity of printouts or copies, the LCD may

skip directly to message above.

Drum Life Warning

When the Drum Unit reaches its replacement cycle, the following
message will be shown on the LCD.

REPLACE DRUM UNIT

Order Form for Toner Cartridge and/or Drum Unit.

To order the Toner Cartridge and/or Drum Unit, print the desired Order
Form as shown below, and Fax the completed form to your authorized
servicing dealer.

Toner is Low.

U13

Machine can make less than 500 copies*.
* Based on 5% coverage (see page 11)

Toner is nearly Empty.

Machine can make less than 50 copies.

Toner is Empty.

U13

Machine stops.

3

Replace the Drum Unit.

• The Drum Unit (DQ-UH35H) yield is
approximately 20,000 pages.

1

4

8

If the unit is in other than Copy Mode, press the COPY Key.
Press the FUNCTION Key on the Control Panel.

FUNCTION MODE (1-2)
ENTER NO. OR ∨

Press "1" and SET Keys.

GENERAL PARAM.(0-9)
ENTER NO. OR ∨

Press "6" and SET Keys.

SUPPLY FORMS?
1:TONER 2:DRUM

Press "1" or "2" Key to print the desired Order Form.

"1"
Toner Cartridge Order Form
"2"
Drum Unit Order Form

(ATTENTION)

● For optimum copy quality use the recommended Panasonic Toner
Cartridge. Store Toner Cartridge in a cool dark place.

^

^

Drum UnitNew Toner

Cartridge*

* Please use the old Toner

Cartridge which was
removed in step 4 if it's
usable.

12

16

Drum Unit/Toner

Cartridge

FUNCTION MODE (1-2)
ENTER NO. OR ∨

Press "1" and SET Keys.

^

16

Your Machine

Shake
10-15 times

Tape and Protective Cover

Getting To Know

To replace the Toner Cartridge:

2

Drum Unit/Toner

Cartridge

3

Drum Unit/Toner

Cartridge

1

Perform steps (4 - 14). (Skip step 6)

To replace the Drum Unit:

2

Perform steps (4 - 18).
(Skip steps 5, 7 and 10)

To replace the Toner Cartridge

3

and Drum Unit:

Perform steps (4 - 18).

4

To replace the Toner Cartridge only:

5

Clean the excess toner
with a soft cloth.

ATTENTION

● Be careful not to scratch the surface of the Drum Unit (Green),
and not to touch it with bare hands.

9

Drum Unit

Drum

New Toner

Cartridge

*

To replace the Drum Unit:

6

Protective Sheet

New Drum Unit

To replace the Toner Cartridge only:

10

Drum Unit/Toner Cartridge

A cleaning tool is included
with the Toner Cartridge.

NOTE:

Keep this Cleaning Tool for
future use.

Cleaning Tool

Slide 3 times
on each side

7

ATTENTION

● Do not remove the
protective cover unless
you are ready to use it.

11

Drum Unit/Toner Cartridge

Guide Rails

Place the Drum Unit/Toner
Cartridge over the Guide Rails
and insert it until it stops.

8

12

13

Front Cover

17

GENERAL PARAM.(0-9)
ENTER NO. OR ∨

Press "5" and SET Keys.
5: Drum Replacement

When Toner Cartridge has

14

been replaced.

NEW TONER REPLACED?
1:YES 2:NO

1:Select "1: YES" if a new toner

cartridge was installed.

2:Select "2: NO" in all other

cases.

When Drum Unit is replaced.

18

DRUM REPLACEMENT?

^

1:YES 2:NO

1

Press "1" Key.

2

Press RESET Key on the Control Panel.

Perform steps (15 - 18) for

15

Drum Replacement only:
If the unit is in other than
Copy Mode, press the COPY
Key.

Press the FUNCTION Key on
the Control Panel.

16

17

Getting To Know Your Machine

Operation Chart

■ Problem Solving

● Removing a Misfed Paper (Paper Feed/Paper Transport/Automatic Duplex Unit Area)

J44, J82, J83:

(Ex.)

REMOVE MISFED PAPER

J44

NOTE:

The J## Code indicates the most
probable Jam location. If the jam
message reappears after the jam is
cleared, paper is most likely jammed
at other location(s). Check the Jam
Error Codes Table on page 20 for
other check points and remove all
misfed paper.

J43, J44, J80:

1 2

Rear Cover

6 7

Paper Release Knob

(Rear Side)

Misfed Paper

1 2

Front Cover

6 7

Drum Unit/Toner Cartridge

Misfed Paper

Pin

Rear Paper Tray Cover

Pin

Drum Unit/Toner

Cartridge

Drum Unit/Toner

Cartridge

Guide Rails

Place the Drum Unit/Toner
Cartridge over the Guide Rails
and insert it until it stops.

● Removing a Misfed Paper (ADF) : J70, J71, J79, J90, J92, J93

1 2

(Ex.)

REMOVE MISFED PAPER

J92

ADF Cover

18

Misfed Paper

Remove Misfed Paper

Your Machine

ADF Cover

Getting To Know

3

4

5

Rear Paper Tray Cover

6

Rear Cover

8

Paper Tray

3

Drum Unit/Toner

Cartridge

9

Front Cover

4

Paper Tray

Misfed Paper

5

6

Misfed Paper

8

Front Cover

3

Paper Transport Knob

Remove Misfed Paper

4

Misfed Paper

Remove Misfed Paper

ATTENTION

● Do not scratch or touch the surface of the
OPC Drum (Green) with bare hands. The
OPC Drum is sensitive to light. To prevent
optical exposure problems, do not expose the
OPC Drum to direct sunlight or bright light.

5

19

Getting To Know Your Machine

Operation Chart

■ Problem Solving

● User Error Codes (U Code)

U20/U21

U90

U01

U13
U16

Code Check Points

U01 Front Cover is open.
U13 Low Toner. (See page 16)
U16 Drum Unit/Toner Cartridge is not installed

correctly.

Code Check Points

U20 ADF Cover is open.
U21 ADF was opened while feeding a document.
U90 Battery requires replacement.

(See page 58)

● Jam Error Codes (J Code)

Code Check Points

J00 Remove paper from the Sheet Bypass.

J01, Pull out the paper tray(s) and remove the
J02 jammed paper from the tray(s).

J43, Remove misfed paper(s) inside the unit.
J44, (See page 18)
J80,
J82,
J83

NOTE: ● The J## Code indicates the most probable Jam location. If the jam message reappears after the jam is cleared,

1
2

Open and close the Front Cover.

Check to make sure the Paper Guides are
properly adjusted in the tray(s).

paper is most likely jammed at other location(s). Check the Jam Error Codes Table above for other check points
and remove all misfed paper.

● Make sure that the Jam Error Code disappears after removing the misfed paper.

● The Jam Error Code will not disappear if the paper is still jammed in the machine. Check again and remove all

misfed paper.

Code Check Points

J70, Remove misfed paper(s) in the ADF.
J71, (See page 18)
J79,
J90,
J92,
J93

20