Palm TREO 800W User Manual

Sprint® Service

Palm® Treo™800W SmartDevice

UserGuide

www.sprint.com

© 2008 Sprint Nextel. All rights reserved. No reproduction in whole or in part without prior written approval. SPRINT and other trademarks are trademarks of Sprint Nextel.

Printed in the U.S.A.

PN: 406-11294-01

v. 1.2

Intellectual Property Notices

© 2008 Palm, Inc. All rights reserved. Trademark, copyright, patent, and other intellectual property notices are set forth on page ii within the Basics Guide.

Disclaimer and Limitation of Liability

Palm, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. Palm, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. Palm, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

Palm Take Back and Recycling Program

This symbol indicates that Palm products should be recycled and not be disposed of in unsorted municipal waste. Palm products should be sent to a facility that properly recycles electrical and electronic equipment. For information on environmental programs visit: palm.com/environment.

As part of Palm's corporate commitment to be a good steward of the environment, we strive to use environmentally friendly materials, reduce waste, and develop the highest standards in electronics recycling. Our recycling program keeps Palm handheld devices, smart devices, and mobile

companions out of landfills through evaluation and disposition for reuse and recycling.

Palm customers may participate in the recycling program free of charge. Visit palm.com/recycle or in the U.S. call 877-869-7256 for additional details and information about how you can help reduce electronic waste.

End User Notice

Microsoft® Voice Command Version 1.6 for Windows Mobile®

IMPORTANT: Do not become distracted from driving safely if operating a motor vehicle while using Device Software.

Operating certain parts of this Device requires user attention. Diverting attention away from the road while driving can possibly cause an accident or other serious consequences. Even occasional, short diversions of attention can be dangerous if your attention is diverted away from your driving task at a critical time. Do not change system settings or enter data non-verbally (using your hands) while driving. Stop the vehicle in a safe and legal manner before attempting these operations. This is important since while setting up or changing some functions you might be required to distract your attention away from the road and remove your hands from the wheel.

Microsoft makes no representations, warranties or other determinations that ANY use of the Software Product is legal, safe, or in any manner recommended or intended while driving or otherwise operating a motor vehicle.

General Operation

Voice Command Control: Many of the functions of the Device Software can be accomplished using only voice commands. Using voice commands while driving allows you to initiate the command with a button and then operate the Device mostly without removing your hands from the wheel.

Prolonged Views of Screen: If you are driving, do not access any function requiring a prolonged view of the screen. Pull over in a safe and legal manner before attempting to access a function of the system requiring prolonged attention. Even occasional short scans to the screen may be hazardous if your attention has been diverted away from your driving task at a critical time.

Volume Setting: Do not raise the volume excessively. Keep the volume at a level where you can still hear outside traffic and emergency signals while driving. Driving while unable to hear these sounds could cause an accident.

Let Your Judgment Prevail: The Device Software is only an aid. Make your driving decisions based on your observations of local conditions and existing traffic regulations. The Device Software is not a substitute for your personal judgment.

Use of Speech Recognition Functions: Speech recognition software is inherently a statistical process which is subject to errors. It is your responsibility to monitor the speech recognition functions and address any errors.

Table of Contents

Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	14
Where to Learn More . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15

Section 1: Your Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

1A. Setting Up Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

What You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	22
Your Treo™ Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	24
Inserting the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	28
Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	29

1B. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Turning Your Palm® Treo™ 800W Smart Device On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Making Your First Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Creating Sprint Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

1C. Connecting to Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Synchronization Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 What Can I Synchronize? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Setting Up Your Computer for Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Synchronizing With a USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Section 2: Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

2A. Moving Around on Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . .

55

Moving Around on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Opening and Closing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	69
Using Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	72

2B. Using the Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Accessing Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

What Can I Do When I’m On a Call? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Managing Multiple Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Setting Up and Managing Speed-Dial Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Using a Phone Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Customizing Phone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Controlling Your Roaming Experience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Checking Signal Strength and Phone Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Section 3: Your Sprint Power VisionSM and Other Wireless Connections . . . . . . . . . . 111

3A. Sprint Power VisionSM—The Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Getting Started With Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Accessing Sprint Power Vision . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Using Your Palm® Treo™ 800W Smart Device as a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Using Sprint TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Using Pocket Express . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

3B. Using the Email Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Getting Started With Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Getting Email and Microsoft® Outlook® Information From Your Corporate

Microsoft® Exchange Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Setting Up an IMAP or POP Email Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Sending and Receiving Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Working With Email Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Working With Meeting Invitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Sending Email Messages From Within Another Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

3C. Using Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

About Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Sending and Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Customizing Your Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Using Windows LiveTM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

3D. Browsing the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Viewing a Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Working With Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Working With Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Customizing Your Internet Explorer® Mobile Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Searching the Web From Your Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

3E. Using GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Finding a Point of Interest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	182
Using Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	184
Using Sprint Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	185

3F. Using Wireless Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Connecting to a Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Connecting to Devices With Bluetooth® Wireless Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Beaming Information With IR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

Section 4: Your Portable Media Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

4A. Synchronizing Your Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

205

Synchronizing Your Pictures, Videos, and Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206

Synchronizing Pictures, Videos, and Music: Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Synchronizing Pictures, Videos, and Music: Windows Vista® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208

4B. Working With Your Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	211
About Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 212
Taking Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	212
Viewing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	216
Sending Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	218
Organizing Pictures and Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	218
Using a Picture as the Today Screen Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	219
Adding a Picture to a Contact Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	220
Editing Pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	220
Customizing Your Pictures & Videos Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	222
4C. Playing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	225
Synchronizing Windows Media® Player Library Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	227
Playing Media Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	229
Working With Libraries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	231
Working With Playlists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	232
Customizing Windows Media Player Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	233

Section 5: Your Wireless Organizer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235

5A. Using the Organizer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	238
Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	242
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	250
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	252
Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	256

5B. Increasing Your Productivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259

Synchronizing Microsoft® Office and Other Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	260
Word Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	263
PowerPoint® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	270
Excel® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	272
OneNote® Mobile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	285
PDF Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	288

Section 6: Your Information and Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291

6A. Managing Files and Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	293
Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 294
Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	296
Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	300
Sharing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	300
Using Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	301
6B. Synchronizing Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	307
Setting Up Wireless Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	308
Other Ways to Synchronize . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	312
Changing Which Applications Sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	314
Stopping Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	315
6C. Customizing Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	317

Today Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318

System Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 319

Display and Appearance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322

Application Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Locking Your Treo and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	333
Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	340
Purchasing Accessories for Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	344

Section 7: Your Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

7A. Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347

Transferring Information From Another Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	348
Trouble Installing the Desktop Software on a Windows XP Computer? . . . . . . . . . . . . . . . . . . . . . . . . . .	348
Resetting Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	349
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	353
Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	355
Network Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	356
Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	360
Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	368
Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	370
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	371
Third-Party Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	373
Making Room on Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	374
Voice Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	375

7B. Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377

Section 8: Your Safety and Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381

8A. Important Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	384
Maintaining Safe Use of and Access to Your Palm® Treo™ 800W Smart Device . . . . . . . . . . . . . . . . . . .	384
Using Your Phone With a Hearing Aid Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	387
Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	388
Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	390

Static Electricity, ESD, and Your Treo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392

Owner’s Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

User Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394

8B. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

396

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 399

Welcome to Sprint

Sprint and Nextel have come together, offering you more choice and flexibility to do whatever you want, whenever you want.

This powerful combination brings you access to more products, more services, and more of what you need to do more of what you want.

Welcome and thank you for choosing Sprint.

13

How to Use This Guide

We know you’re eager to start using your Palm® Treo™ 800W smart device right away, and the sections of this guide are designed to help you do just that.

Section 1: Your Setup guides you through the process of setting up your new Treo, your Sprint service, and your computer.

Section 2: Your Palm® Treo™ 800W Smart Device shows you the basics of your Treo and service with quick, easy-to-follow instructions. This section also describes the phone features on your device and shows you how to use Sprint service features such as voicemail and call waiting.

Section 3: Your Sprint Power VisionSM and Other Wireless Connections shows you how to use Web browsing, messaging, and email. It also describes other types of wireless connections, such as Wi-Fi and Bluetooth® wireless technology.

Section 4: Your Portable Media Device shows you how to use the camera feature on your Treo and how to transfer and listen to music files on your device.

Section 5: Your Wireless Organizer guides you through the process of using the built-in, full-featured organizer that gives you instant access to your Contacts, Calendar, Tasks, Memos, Calculator, and more.

Section 6: Your Information and Settings describes the tools for managing files and applications and the preferences that enable you to customize your Treo.

Section 7: Your Resources answers frequently asked questions and shows you what to do if something goes wrong. It also includes a helpful glossary of terms.

Section 8: Your Safety and Specifications outlines recommended safety and maintenance guidelines and lists the technical specifications for your Treo.

WARNING Please refer to “Important Safety Information” on page 383 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage.

14

Where to Learn More

ForaQuickIntroduction

Quick Tour: The Quick Tour highlights many features of your Treo. It is already installed on

your Treo, and you can open it at any time. Press Start , select MyTreo, select the Support tab, and then select Quick Tour.

WhileUsingYourTreo

Help: Many of the built-in applications include on-device Help, so that you can learn about the tasks you can perform in that application. To access Help, go to the application or screen you want help with, press Start , and select Help.

Online support from Palm: For up-to-date downloads, troubleshooting, and support information, check out palm.com/treo800wsprint-support.

Setup assistance from Palm: For help with setting up your Treo and getting up and running, call 1-866-750-PALM (1-866-750-7256). This service is complimentary within 90 days of purchase. (Offer subject to change without notice.)

My Treo: Find setup tips and support info, including access to Palm’s knowledge library

and a version of this User Guide that you can view on your device. Press Start , select

MyTreo.

IfYouNeedMoreInformation

Books: Many books on Windows Mobile® devices are available from local or online book retailers (look in the computers section), or visit palm.com/treo800wsprint-support.

Online forums: Consult online user discussion groups to swap information about your Treo and learn about topics you may find nowhere else.

Visit palm.com/treo800wsprint-support for details.

Sprint Customer Service: For questions about your account or features available on the network, contact Sprint or visit www.sprint.com for the latest information and help.

15

ManagingYourAccount

Online: www.sprint.com

Access your account information.

Check minute usage (depending on your Sprint service plan).

View and pay your bill.

Enroll in Sprint online billing and automatic payment.

Purchase accessories.

Shop for the latest Sprint phones.

View available Sprint service plans and options.

Learn more about Sprint Power VisionSM and other great products like games, ringtones, screen savers, and more.

From the Today Screen on Your Treo

Enter *4 and then press Phone/Talk to check minute usage and account balance.

Enter *3 and then press Phone/Talk to make a payment.

Enter *2 and then press Phone/Talk to access a summary of your Sprint service plan or to get answers to other questions.

From Any Other Phone

Sprint Customer Service: 1-888-211-4727.

Business Customer Service: 1-800-927-2199.

Sprint411

You have access to a variety of services and information through Sprint 411, including residential, business, and government listings; assistance with local or long-distance calls; movie listings; and hotel, restaurant, shopping, and major local event information. There is a per-call charge and you are billed for airtime.

Go to your Today screen (“Accessing Your Today Screen” on page 76), enter 411, and then press Phone/Talk to dial.

16

SprintOperatorServices

Sprint Operator Services provides assistance with placing collect calls or with placing calls billed to a local telephone calling card or third party.

Go to your Today screen, enter 0, and then press Phone/Talk to dial.

To learn more and to see the latest in products and services, visit Sprint online at www.sprint.com.

17

18

Section 1

Your Setup

20

Setting Up Your Palm® Treo™ 800W

SmartDevice

In This Section

Section 1A

Setup Device

What You Need

Your Treo™ Smart Device

Inserting the Battery

Charging the Battery

Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device	21

What You Need

The box containing your Palm® Treo™ 800W smart device includes the following:

Hardware

Treo.

Rechargeable battery.

AC charger.

USB sync cable.

Stereo headset.

Documentation

Get Started.

Experience SprintSpeed.

Basics Guide.

Set Up Your Email.

Terms & Conditions.

Warranty.

Software License Agreement.

Software

Getting Started CD for Palm Treo 800w smart device, which includes the following:

Desktop synchronization software.

Additional software for your Treo.

User Guide (this guide).

You also need the following items to complete the installation and activation:

An activated Sprint service plan.

A location with wireless coverage for your Treo.

An electrical outlet.

The computer with which you want to synchronize your information.

Microsoft® Outlook® 2003 or later (sold separately), installed on the computer with which you want to synchronize.

Setup Device

Tip	If you don’t have Outlook 2003 or later installed on your computer, insert the
	Getting Started CD for Palm Treo 800w smart device into your computer’s
	CD drive, select Palm® Support Center, and then select Microsoft®
	Outlook® 2007 (60-day trial) to download a trial version of this software.

Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device

23

Your Treo™ Smart Device

Front View

	1	9
	2	10
		11
	3	12
	4	13
	5
		14
	6
	7	15
	8

1.Indicator Light provides status information for your Treo based on the color of the light.

2.Volume Button adjust the volume level for the earpiece, speaker, and ringer.

3.Side Button opens the Notes application by default. You can also reassign this button to open your favorite application (see “Reassigning Buttons” on page 324).

4.Left Softkey gives you quick access to the options available for the current screen.

5.Phone/Talk dials a phone number that you select or enter, and answers an incoming

phone call. When you press Option + Phone/Talk , the Internet Explorer® Mobile application opens.

6.Start opens the Start menu to access all the applications on your Treo. When you press

and hold Option + Start , the Camera application opens, so you can take a picture or switch to video mode to record a video.

24	Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device

7.

Calendar opens the Calendar application, so you can view and manage appointments.

When you press and hold Option

+ Calendar

, the Contacts application opens.

Device

8.

Microphone serves as the mouthpiece on your Treo.

9.

Earpiece lets you hear your phone calls. Hold the earpiece to your ear to listen, unless

you’re using the speakerphone or a headset.

Setup

10.

Right Softkey gives you quick access to the options available for the current screen.

Typically, pressing this softkey opens a menu.

11.

OK confirms any information you entered and closes the current screen. It then returns

you to the previous screen. When you press and hold Option

+ OK

, the Task

Manager screen opens.

12.

Power/End turns the phone feature of your Treo on and off, wakes up and turns off the

screen, goes to the Today screen when the screen is already awake, and hangs up

calls.

13.

Inbox opens the Inbox application, so you can write and read email messages. When

you press and hold Option

+ Inbox

, the Messaging application opens, so you

can write and read text messages.

14.

5-way Navigator with Center Button gives you one-handed access to move around on

the Treo screen and select options (see “Moving Around on the Screen” on page 56).

After highlighting an item with the 5-way, you can select or activate it by pressing

Center

.

15.

Option enables you to access the characters that appear above the letters on the

keyboard.

Tip

Be careful not to scratch or crush your Treo screen. Do not store it in a

place where other items might damage it. Visit

palm.com/treo800wsprint-support to find a variety of useful accessories,

including carrying cases that protect the screen.

Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device

25

Back View

4

5

1

6

2

7

3

8

1.Camera Lens enables you to take pictures using the built-in camera.

2.IR (Infrared) Port uses infrared technology to transmit information to and receive information from other infrared-enabled devices that use compatible software.

3.Expansion Card Slot allows you to expand the capabilities of your Treo using a microSD card or microSDHC card.

4.External Antenna Port enables you to connect an optional external antenna (sold separately).

5.Self-Portrait Mirror enables you to include yourself in a picture.

6.Speaker plays ringtones and alarms, and serves as the speaker for the speakerphone feature and other audio playback.

7.Battery Door protects the battery compartment.

8.MicroUSB Connector enables you to attach the sync cable, the AC charger, or a hands-free headset to your Treo. Use only headsets that are compatible with your Treo.

26	Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device

Important The Treo speaker includes a large magnet, so be sure to keep your device away from credit cards or other items that could become demagnetized.

	Top View
	1. Wi-Fi Button turns the Wi-Fi feature on and	1	2	3
	off and enables you to search for and
	connect to available Wi-Fi networks.
	2. Ringer Switch controls the ringer setting.
	When the Ringer switch is set to Sound
	Off , it silences all sounds at once,
	including music; so you don’t need to
	navigate through menus to turn sounds on
	and off. See “System Sound Settings” on
	page 319 for details on changing the settings.

3.Stylus allows you to tap options on your Treo screen. To use the stylus, slide it out of the slot and hold it as you would a pen or pencil.

Setup Device

Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device

27

Inserting the Battery

WARNING Use only batteries and chargers that are approved by Sprint or Palm with your device. Failure to use an approved battery or charger may prevent your device from turning on or charging; may void your Treo warranty; and may increase the risk of your device overheating, catching fire, or exploding, which may also result in serious bodily injury, death, or property damage.

1. Gently press the battery door while sliding it downward to remove it.

1

2

1Battery Contacts

2Device Contacts

2.Align the battery contacts with the device contacts, and then press the battery into place.

3.Slide the battery door onto the back of the Treo until it clicks into place. (Your device screen turns on and the Palm logo screen appears. Wait for the progress bar on the Palm logo screen to fill and for the Windows Mobile® screen to appear. If your Treo doesn’t turn on, you need to charge it by connecting it to the AC charger. If it still doesn’t start, do a soft reset. See “Resetting Your Palm® Treo™ 800W Smart Device” on

page 349).

28	Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device

4. Follow the onscreen instructions to finish the installation.

Tip	For long trips or heavy use, buy a spare battery that is approved by Sprint
	and is compatible with your Treo. Visit palm com/treo800wsprint-support

Charging the Battery

The battery comes with a sufficient charge for you to complete the setup process and activate your phone. After activation, we recommend charging your Treo for 3.5 hours (or until the indicator light is solid green) to give it a full charge. See “Maximizing Battery Life” on page 31 for tips on maximizing the life of the battery.

1. Plug the AC charger into a wall outlet.

Setup Device

*

*Indicator Light

2.Connect the charger cable to the microUSB connector on the bottom of the device. Make sure the symbol on the cable is facing up, toward your Treo screen.

Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device

29

3.To confirm that your Treo is being charged, wait about 30 seconds and then check the indicator light.

Solid red: Your Treo is being charged and the battery is less than 90% full.

Solid green: Your Treo is charged and the battery is at least 90% full.

If the battery is fully drained, it may take a few minutes for the indicator light to turn on when you connect your Treo to the AC charger. If the indicator light still does not turn on, double-check the cable connection and the electrical outlet to which it is connected.

Tip	Although it takes longer to charge, you can also charge your Treo through
	your computer by connecting them with the sync cable (see “Synchronizing
	With a USB Connection” on page 50). However, if the battery is fully drained,
	you must use the AC charger.

CheckingBatteryPower

The onscreen battery icon displays the power status:

*

*Battery Icon

Lightning bolt : Battery is being charged.

Gray lightning bolt : Battery is connected to a power source and is fully charged.

Full battery : Battery is fully charged.

30	Section 1A: Setting Up Your Palm® Treo™ 800W Smart Device