Palm Zire 72 User Manual

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Palm Zire 72 User Manual

User Guide

Copyright and Trademark

© 2004 palmOne, Inc. All rights reserved.

Graffiti, HotSync, the HotSync logo, Palm, the Palm logo, Palm OS, Palm Powered, Palm Reader, palmOne, the palmOne logo, VersaMail, “Z” (Stylized), Zire, and the Zire logo; stylizations and design marks associated with all the preceding; and trade dress associated with palmOne, Inc.’s products are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. palmOne, Inc. uses the Bluetooth wireless technology trademark under express license from Bluetooth SIG, Inc. and the MPEG Layer-3 audio decoding technology trademarks under express license from Thomson Licensing S.A.

This product may contain an MPEG1 encoder that is distributed under the GNU General Public License. The source code for such encoder is available at www.palmOne.com under the “Developers” section This product includes technology owned by Microsoft Corporation and cannot be used or distributed without a license from Microsoft Licensing, GP.

Disclaimer and Limitation of Liability

palmOne, Inc. assumes no responsibility for any damage or loss resulting from the use of this guide.

palmOne, Inc. assumes no responsibility for any loss or claims by third parties which may arise through the use of this software. palmOne, Inc. assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss.

[ ! ] IMPORTANT Please read the End User Software License Agreement with this product before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement.

Software Download Available

Palm® Desktop software is supplied on a CD. If you do not have access to a CD drive for your computer, you can download Palm Desktop software from www.palmOne.com/support/intl.

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Table of Contents

About This Guide ..................................................................

xx

What’s in this guide? ..................................................................................

xx

Step-by-step instructions....................................................................

xx

Links.....................................................................................................

xxi

Sidebars......................................................................................................

xxi

Tips for viewing this guide in Adobe Acrobat Reader...........................

xxii

Chapter 1: Setting Up Your Handheld and Your Computer .1

What’s in the box? ........................................................................................

2

System requirements ...................................................................................

2

Step 1: Charging your handheld..................................................................

4

What you should know about your handheld’s battery.....................

5

Step 2: Turning on your handheld for the first time ..................................

6

Step 3: Installing your software...................................................................

7

Step 4: Connecting your handheld to your computer ...............................

8

Switching to another desktop software application ................................

10

Using Profiles ..............................................................................................

11

Creating a user profile .........................................................................

12

Synchronizing with a user profile ......................................................

14

Related topics..............................................................................................

17

Chapter 2: Exploring Your Handheld....................................

18

Locating the controls on your handheld...................................................

19

Front panel controls ............................................................................

19

Top and side panel controls ...............................................................

20

Back panel controls .............................................................................

22

What’s on the screen? ................................................................................

23

Input area .............................................................................................

23

Application controls ............................................................................

24

What software is on my handheld?...........................................................

26

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iii

What’s on the CD? ......................................................................................

27

Related topics..............................................................................................

30

Chapter 3: Moving Around in Applications.........................

32

Opening applications..................................................................................

33

Using the application buttons ............................................................

33

Using the Home screen.......................................................................

33

Switching between applications ........................................................

34

Using menus ..............................................................................................

34

Using the Command stroke................................................................

35

Using the 5-way navigator .........................................................................

36

Moving around the Home screen ......................................................

37

Moving around list screens ................................................................

38

Moving around record screens ..........................................................

38

Moving around dialog boxes .............................................................

39

Moving around pick lists.....................................................................

40

Finding information ...................................................................................

41

Related topics..............................................................................................

42

Chapter 4: Entering Information...........................................

44

How can I enter information? ....................................................................

45

Entering information with Graffiti 2 writing .............................................

45

Writing Graffiti 2 characters ...............................................................

46

Graffiti 2 alphabet................................................................................

48

Graffiti 2 numbers ...............................................................................

49

Graffiti 2 gestures ................................................................................

53

Writing Graffiti 2 symbols and other special characters ..................

54

Graffiti 2 symbols and special characters .........................................

55

Writing Graffiti 2 ShortCuts ................................................................

56

Graffiti 2 ShortCuts..............................................................................

57

Entering information with the onscreen keyboard ..................................

58

Entering information with your computer................................................

60

Importing information from other applications .......................................

64

Restoring archived items on your computer............................................

66

Entering info from Contacts into another application .............................

67

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.....................................................................................Editing information

69

Selecting information..........................................................................

69

Copying and pasting information ......................................................

70

Deleting information ...........................................................................

71

Related topics..............................................................................................

72

Chapter 5: Synchronizing Your Handheld

 

with Your Computer...............................................................

73

Why synchronize information?..................................................................

74

What information is synchronized?...........................................................

75

How do I synchronize? ...............................................................................

76

Synchronizing with a cable .................................................................

77

Synchronizing using the IR port .........................................................

78

Synchronizing over a network ............................................................

82

Synchronizing by dialing in to a network ..........................................

82

Synchronizing by connecting to a computer on the network ..........

87

Customizing your synchronization settings .............................................

90

Choosing how your computer responds to synchronization requests

90

 

Setting synchronization options ........................................................

92

Choosing whether application information is updated ....................

93

Synchronizing with an external file...........................................................

99

Related topics............................................................................................

100

Chapter 6: Expanding Your Handheld................................

101

What type of expansion cards can I use? ...............................................

102

How can expansion cards help me?........................................................

102

Inserting an expansion card ....................................................................

103

Removing an expansion card .................................................................

104

Opening an application on an expansion card ......................................

105

Opening files on an expansion card .......................................................

106

Viewing card information.........................................................................

107

Renaming a card ......................................................................................

108

Copying applications to an expansion card ..........................................

109

Removing all information from a card ...................................................

110

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Related topics............................................................................................

111

Chapter 7: Managing Your Contacts ..................................

112

Adding a contact ......................................................................................

113

Entering additional contact information ..........................................

116

Selecting contact field types .............................................................

117

Defining custom fields ......................................................................

118

Selecting a contact as your business card ......................................

119

Copying contact information into multiple contacts ............................

120

Locating a contact on your list ................................................................

121

Deleting a contact ....................................................................................

122

Customizing the Contacts list .................................................................

123

Making connections from Contacts.........................................................

125

Using Quick Connect .........................................................................

125

Customizing Quick Connect settings ...............................................

127

Using Tap-to-Connect .......................................................................

128

Working with Contacts on your computer..............................................

130

Related topics............................................................................................

131

Chapter 8: Managing Your Calendar ..................................

132

Scheduling events ....................................................................................

133

Scheduling an appointment .............................................................

133

Scheduling an event without a start time .......................................

135

Scheduling a repeating event—standard interval ..........................

137

Scheduling a repeating event—unusual interval ............................

138

Scheduling an event that is longer than a day ...............................

140

Entering a location or a note for an event .......................................

141

Color-coding your schedule.....................................................................

142

Selecting your color-codes ...............................................................

142

Assigning a color-code to an event .................................................

145

Setting an alarm .......................................................................................

146

Rescheduling an event ............................................................................

147

Deleting events .........................................................................................

149

Deleting a specific event ...................................................................

149

Deleting all your old events ..............................................................

151

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Checking your schedule ...........................................................................

152

Viewing your appointments and tasks together .............................

152

Viewing your daily schedule ............................................................

154

Viewing your weekly schedule .........................................................

156

Viewing your monthly schedule ......................................................

157

Viewing a yearly calendar .................................................................

158

Finding events that overlap ..............................................................

159

Customizing your calendar ......................................................................

159

Customizing display options for your calendar ..............................

160

Setting alarm and time options ........................................................

163

Working with Calendar on your computer .............................................

165

Related topics............................................................................................

166

Chapter 9: Managing Your Tasks ........................................

167

Creating a task ..........................................................................................

168

Setting an alarm ................................................................................

169

Scheduling a repeating task—standard interval .............................

170

Scheduling a repeating task—unusual interval ..............................

172

Organizing your tasks ..............................................................................

174

Marking a task complete .........................................................................

175

Deleting tasks ...........................................................................................

176

Deleting a specific task ......................................................................

176

Deleting all your completed tasks ....................................................

177

Customizing your Tasks list ....................................................................

178

Working with Tasks on your computer...................................................

180

Related topics............................................................................................

181

Chapter 10: Writing Memos................................................

182

Creating a memo .....................................................................................

183

Viewing and editing a memo ..................................................................

184

Moving memos in your memos list .......................................................

185

Deleting a memo ......................................................................................

186

Working with Memos on your computer................................................

187

Related topics............................................................................................

188

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Chapter 11: Writing Notes in Note Pad..............................

189

Creating a note .........................................................................................

190

Choosing the pen and paper (background) colors .........................

191

Setting an alarm ................................................................................

193

Viewing and editing a note .....................................................................

195

Deleting a note .........................................................................................

196

Working with Note Pad on your computer.............................................

197

Related topics............................................................................................

198

Chapter 12: Performing Calculations .................................

199

Calculator buttons.....................................................................................

200

Viewing recent calculations ....................................................................

201

Related topics............................................................................................

202

Chapter 13: Managing Your Expenses ...............................

203

Adding an expense ...................................................................................

204

Choosing currency options ......................................................................

206

Customizing the currency pick list ...................................................

206

Presetting the currency symbol .......................................................

207

Creating a currency symbol ..............................................................

208

Deleting expenses.....................................................................................

210

Deleting an individual expense ........................................................

210

Deleting an entire category of expenses .........................................

211

Customizing the expense list ...................................................................

212

Working with Expense on your computer ..............................................

213

Related topics............................................................................................

214

Chapter 14: Recording Voice Memos.................................

215

Creating a voice memo ...........................................................................

216

Creating a quick voice memo using the application button ..........

216

Creating a longer voice memo using the pause control ................

217

Listening to a voice memo ......................................................................

220

Setting an alarm for a voice memo ........................................................

222

Saving a voice memo to an expansion card .........................................

224

Saving a specific memo to an expansion card ...............................

224

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Automatically storing all voice memos on an expansion card .....225

Related topics............................................................................................

226

Chapter 15: Taking and Viewing Photos and Videos .......

227

Supported file types .................................................................................

228

Capturing a photo ....................................................................................

229

Recording a video ....................................................................................

231

Adjusting the camera settings ................................................................

234

Viewing photos or videos .......................................................................

236

Viewing a photo or video in Thumbnail view .................................

236

Viewing a photo or video in List view .............................................

238

Viewing a slide show ........................................................................

239

Rotating a photo ................................................................................

241

Zooming in and out of photos..........................................................

242

Viewing and editing photo or video details ....................................

244

Organizing photos and videos.................................................................

246

Organizing photos and videos in albums........................................

246

Moving a photo or video within and between albums ..................

248

Sorting photos and videos in List view ...........................................

249

Sorting albums ..................................................................................

250

Copying a photo .......................................................................................

253

Deleting a photo or video ........................................................................

254

Sharing photos and videos ......................................................................

255

Working with palmOne Media on your computer .................................

256

Related topics............................................................................................

257

Chapter 16: Listening to Music...........................................

258

Transferring MP3 files to an expansion card .........................................

259

Transferring music from a CD to an expansion card ............................

262

Playing music on your handheld ............................................................

266

Managing playlists....................................................................................

267

Creating a playlist ..............................................................................

267

Playing songs from a playlist ...........................................................

269

Editing a playlist ................................................................................

270

Deleting a playlist ..............................................................................

272

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Viewing song info ....................................................................................

273

Working with RealOne Player on your computer ..................................

274

Related topics............................................................................................

275

Chapter 17: Connecting Wirelessly to Other Devices ......

276

What can I do with the built-in Bluetooth technology? .........................

277

What types of connections can I make?..................................................

277

What is device discovery?........................................................................

278

Entering basic Bluetooth settings ...........................................................

279

Setting up a phone connection ...............................................................

280

Accessing e-mail and the web wirelessly ..............................................

285

Setting up a connection to your desktop computer .............................

287

Setting up a connection for wireless synchronization ..........................

289

Setting up a connection to a network ....................................................

291

Creating trusted pairs ..............................................................................

293

Setting advanced Bluetooth features .....................................................

295

Storing recently found device names ..............................................

295

Allowing your handheld to wake up when it is turned off .............

296

Related topics............................................................................................

297

Chapter 18: Sending and Receiving E-mail Messages .....

298

Upgrading an existing e-mail account ...................................................

299

About e-mail accounts..............................................................................

300

Account and connection types .........................................................

300

Using an e-mail provider ..................................................................

300

Using a corporate e-mail account ....................................................

301

VPNs ...................................................................................................

302

Creating an account..................................................................................

303

Setting basic account options ..........................................................

303

Setting advanced mail options .........................................................

307

Testing your new account ................................................................

311

Managing e-mail accounts.......................................................................

312

Editing an e-mail account .................................................................

312

Deleting an e-mail account ...............................................................

313

Selecting a different service for an e-mail account ........................

314

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Adding ESMTP to an account ...........................................................

316

Getting and reading e-mail ......................................................................

318

Switching among e-mail accounts ...................................................

318

Getting e-mail messages ..................................................................

320

Scheduling auto get mail ..................................................................

322

Auto get notifications........................................................................

324

Setting notification options ..............................................................

325

Viewing and using the Reminders screen.......................................

326

Auto get mail retries..........................................................................

327

Resource issues with auto get mail .................................................

328

Inbox icons in the VersaMail application ........................................

328

Reading e-mail messages.................................................................

329

Selecting whether to receive messages as HTML or plain text.....

330

Customizing the font of messages you are reading .......................

332

Sending an e-mail message ....................................................................

333

Entering an address directly in the To field ....................................

335

Entering an address using Contacts ................................................

336

Entering an address using Smart Addressing ................................

337

Attaching a personal signature ........................................................

338

Send retry ...........................................................................................

339

Send retry notifications.....................................................................

339

Modifying messages in the Outbox.................................................

340

Outbox icons in the VersaMail applications....................................

340

Working with e-mail folders.....................................................................

341

Viewing another folder .....................................................................

341

Customizing the appearance of the message list ...........................

342

Moving messages between folders ................................................

344

Creating and editing mail folders .....................................................

346

Working with e-mail messages ..............................................................

348

Forwarding an e-mail message ........................................................

348

Replying to a message that you are reading ..................................

349

Replying to an e-mail message from the message list ..................

350

Deleting a message ...........................................................................

352

Deleting old messages ......................................................................

353

Emptying the trash ............................................................................

355

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................................Setting the trash to be emptied automatically

356

Marking messages as read or unread .............................................

357

Working with attachments .......................................................................

359

Downloading an attachment to your handheld ..............................

359

Working with a downloaded attachment ........................................

360

Downloading large attachments ......................................................

363

Saving attachments to an expansion card ......................................

364

Attaching files from a handheld application ...................................

365

Attaching files from an expansion card ...........................................

368

Attaching photos and videos ............................................................

369

Forwarding an attachment ...............................................................

370

Synchronizing e-mail on your handheld with e-mail on your computer ...

371

 

Setting up an account .......................................................................

371

Enabling synchronization on your computer ..................................

372

Setting synchronization options for your e-mail account ..............

374

Setting mail client synchronization options ....................................

376

Setting Microsoft Outlook or Outlook Express as your default e-mail

program .......................................................................................

378

Setting advanced e-mail synchronization options .........................

379

Account information screens ...........................................................

383

VersaMail conduit shortcuts.............................................................

384

Verifying handheld account settings before synchronizing accounts

385

 

Excluding one or more accounts during synchronization .............

387

Synchronizing an account ................................................................

387

Synchronizing multiple accounts.....................................................

387

Using SSL with the conduit ..............................................................

388

Advanced VersaMail application features ..............................................

388

Setting preferences for getting, sending, and deleting e-mail ......

389

Adding or updating a contact directly from a message .................

391

Creating and using filters..................................................................

392

Turning filters on and off ..................................................................

394

Editing or deleting a filter .................................................................

396

Managing settings for incoming and outgoing mail ......................

397

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Adding APOP to an account .............................................................

406

Setting advanced account preferences ...........................................

407

Changing e-mail header details .......................................................

409

Backing up mail databases ...............................................................

410

Synchronizing IMAP mail folders wirelessly...................................

412

Prerequisites for wireless IMAP folder synchronization ................

412

Turning IMAP folder synchronization on or off ..............................

413

Synchronizing handheld/mail server IMAP folders from the

 

Options menu ..............................................................................

413

Working with root folders.................................................................

414

Using Secure Socket Layer (SSL).....................................................

414

Related topics............................................................................................

415

Chapter 19: Sending and Receiving Text and

 

Multimedia Messages..........................................................

416

Creating and sending messages ............................................................

417

Creating and sending a text message .............................................

417

Creating and sending a multimedia message ................................

419

Requesting a receipt for sent text messages ..................................

425

Setting delivery options for a multimedia messages .....................

426

Adding a signature to a message ....................................................

428

Viewing a text message ..........................................................................

429

Responding to a text message ................................................................

430

Replying to a text message ..............................................................

430

Forwarding a message ......................................................................

432

Saving a phone number to Contacts ......................................................

434

Setting options for text and multimedia messages...............................

436

Changing the List view and display .................................................

436

Setting how messages are deleted ..................................................

438

Setting how your receive text messages ........................................

439

Changing your service account settings .........................................

441

Related topics............................................................................................

442

Chapter 20: Browsing the Web...........................................

443

Accessing a web page ..............................................................................

444

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xiii

Accessing a web page using the action bar ....................................

444

Accessing a web page using the address field ...............................

445

Using a password to access a web page .........................................

446

Finding information on a web page .................................................

447

Quickly jumping to a page .......................................................................

448

Following a link..................................................................................

448

Returning to your home page or a page you recently visited .......

448

Changing how you view a page .............................................................

449

Bookmarking your favorite pages ...........................................................

452

Adding a bookmark ...........................................................................

452

Viewing a bookmarked page ............................................................

453

Editing information about a bookmark ............................................

454

Disconnecting from and connecting to the Internet ..............................

455

Disconnecting from the Internet ......................................................

455

Connecting to the Internet ................................................................

456

Downloading files and pages ..................................................................

457

Downloading a file ............................................................................

457

Saving a web page ............................................................................

458

Viewing a saved page .......................................................................

459

Viewing a saved file on an expansion card .....................................

460

Communicating with other users ............................................................

461

Sending e-mail using VersaMail ......................................................

461

Sending a web address via VersaMail .............................................

462

Sending e-mail via an Internet e-mail account ...............................

463

Returning to a web page you recently visited .......................................

464

Changing your home and start pages.....................................................

466

Changing your Home page ...............................................................

466

Changing your start page .................................................................

468

Setting advanced browser options .........................................................

470

Changing how images are downloaded ..........................................

470

Setting whether to automatically complete web addresses and

 

form fields ...................................................................................

472

Changing link colors ..........................................................................

473

Allowing web sites to remember personal information ................

474

Setting preferences for storing web pages .....................................

475

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.........................Setting preferences for connecting to the Internet

477

Setting preferences for using a proxy server ..................................

479

Related topics............................................................................................

481

Chapter 21: Dialing Phone Numbers from Your Handheld ....

482

Dialing a number .....................................................................................

483

Entering a number .............................................................................

483

Redialing the most recently used number ......................................

484

Dialing a number from the Call History List ....................................

485

Using speed dial ......................................................................................

486

Adding a speed dial entry .................................................................

486

Dialing a number using speed dial ..................................................

487

Editing a speed-dial entry .................................................................

488

Related topics............................................................................................

489

Chapter 22: Sharing Information........................................

490

Using the Send command ......................................................................

491

Sending information from within an application using Bluetooth

technology ...................................................................................

491

Sending a category ...........................................................................

493

Sending an application .....................................................................

494

Using the Send command with the VersaMail™ application........

495

Using the Send command with Messages......................................

495

Beaming ....................................................................................................

496

Beaming information from within an application ..........................

496

Beaming a category ..........................................................................

498

Beaming an application ....................................................................

499

Other ways of sharing information .........................................................

501

Related topics............................................................................................

502

Chapter 23: Keeping Your Information Private..................

503

Choosing a security level .........................................................................

504

Marking information as private ...............................................................

505

Setting the level of privacy ......................................................................

506

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Hiding or masking private entries ....................................................

506

Viewing an entry that is masked ......................................................

507

Using a password .....................................................................................

507

Creating a password .........................................................................

508

Changing a password .......................................................................

509

Deleting a password..........................................................................

511

Deleting a forgotten password .........................................................

512

Locking your handheld.............................................................................

513

Locking your handheld automatically .............................................

514

Locking your handheld manually .....................................................

516

Using Quick Unlock ..................................................................................

517

Creating a Quick Unlock combination .............................................

517

Deleting your Quick Unlock combination........................................

519

Encrypting your information....................................................................

520

Limiting the number of password attempts ...........................................

522

Related topics............................................................................................

525

Chapter 24: Using Categories to Organize Information ...

526

Adding a category.....................................................................................

527

Renaming a category ...............................................................................

528

Deleting a category ..................................................................................

529

Placing information into a category ........................................................

530

Placing an entry into a category .......................................................

530

Placing an application into a category .............................................

532

Viewing information by category ...........................................................

533

Related topics............................................................................................

534

Chapter 25: Installing and Removing Applications ..........

535

Checking space and version numbers ...................................................

536

Installing the additional software from the CD .....................................

538

Installing other applications and files .....................................................

540

Installing applications and files on a Windows computer .............

540

Using the Palm Quick Install icon ....................................................

541

Using the Palm Quick Install window ..............................................

542

Installing applications and files on a Mac computer ......................

543

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Using the Send To Handheld droplet ..............................................

543

Using commands in the HotSync menu ..........................................

544

Removing an application from your handheld .....................................

546

Removing Palm Desktop software from your computer ......................

547

Related topics............................................................................................

550

Chapter 26: Managing Clock Settings ...............................

551

Checking the current date and time ........................................................

552

Setting the primary location ....................................................................

553

Setting the date and time for the primary location ........................

554

Choosing secondary locations for other time zones .............................

556

Modifying the locations list......................................................................

557

Adding new locations .......................................................................

557

Deleting a location .............................................................................

559

Setting the alarm clock.............................................................................

560

Responding to the alarm clock.........................................................

561

Changing the clock display ......................................................................

562

Related topics............................................................................................

563

Chapter 27: Customizing Your Handheld ..........................

564

Customizing the Home screen ................................................................

565

Making the screen easier to read ............................................................

567

Changing the screen fonts ................................................................

567

Adjusting the brightness ...................................................................

569

Changing screen colors ....................................................................

570

Giving your favorite applications a button or icon ...............................

571

Setting the date and time ........................................................................

573

Selecting a location ...........................................................................

573

Resetting the date and time ..............................................................

575

Selecting formats for dates, times, and numbers ..........................

577

Customizing the way you enter information ..........................................

579

Choosing the input area ....................................................................

579

Using the full-screen writing area ....................................................

580

Customizing Graffiti 2 strokes ..........................................................

581

Setting up ShortCuts .........................................................................

582

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Changing ShortCuts ..........................................................................

584

Correcting problems with tapping ...................................................

585

Selecting sound settings .........................................................................

586

Entering your owner information ...........................................................

587

Conserving battery power .......................................................................

588

Preventing your handheld from turning on by accident ................

588

Selecting power-saving settings ......................................................

589

Connecting your handheld to other devices ..........................................

591

Changing the preset connection settings ........................................

591

Creating your own connection settings ...........................................

593

Connecting your handheld to a mobile phone ...............................

596

Customizing network settings .................................................................

597

Setting up a service profile ...............................................................

597

Connecting to your service ...............................................................

600

Adding details to a service profile ...................................................

601

Deleting a service profile ..................................................................

603

Creating login scripts ........................................................................

604

Adding plug-in applications .............................................................

607

Related topics............................................................................................

609

Chapter 28: Maintaining Your Handheld ..........................

610

Handheld do’s and don’ts ........................................................................

610

Handheld do’s....................................................................................

610

Handheld don’ts ................................................................................

611

Resetting your handheld ..........................................................................

611

Doing a soft reset ..............................................................................

611

Doing a hard reset .............................................................................

613

Restoring your information after a hard reset........................................

614

Related topics............................................................................................

616

Chapter 29: Common Questions .......................................

617

Setup..........................................................................................................

617

Handheld ...................................................................................................

619

Moving around..........................................................................................

622

Entering information ................................................................................

622

Zire™ 72 Handheld

xviii

Synchronizing ...........................................................................................

624

Calendar.....................................................................................................

630

Memos .......................................................................................................

631

Notes..........................................................................................................

632

RealOne .....................................................................................................

632

Tasks ..........................................................................................................

633

Voice Memo ..............................................................................................

633

Connecting wirelessly ..............................................................................

634

VersaMail...................................................................................................

635

Privacy .......................................................................................................

638

Sharing ......................................................................................................

639

Problems with incompatible applications ..............................................

640

Chapter 30: Getting Help ...................................................

643

Self-help resources ...................................................................................

643

Technical support .....................................................................................

644

Product Regulatory Information .........................................

645

FCC Statement .........................................................................................

645

Canadian ICES-003 Statement ................................................................

646

CE Compliance Statement ......................................................................

646

Declaration of Conformity .......................................................................

646

Battery Warning .......................................................................................

647

Static Electricity, ESD, and your palmOne™ handheld ........................

648

Index ......................................................................................

650

Zire™ 72 Handheld

xix

About This Guide

This guide tells you everything you need to know about your handheld: the things you’ll do every day, the advanced features that let you get the most out of your handheld, and the things that make your handheld not only useful, but fun.

What’s in this guide?

The info in this guide includes step-by-step instructions, links to cross-references, and sidebars.

Step-by-step instructions

Here you’ll find how-to information. Look for these cues in instructions:

Continued

Done

[ ! ] IMPORTANT

[ & ] OPTIONAL NOTE

WINDOWS ONLY MAC ONLY

Cue that means the procedure continues on the next page.

Cue that signals the end of the procedure. You're done.

A step that you must follow; otherwise, you could experience an error or even lose information.

A step you might find useful.

Information that applies only in certain cases or that tells more about a procedure step.

A procedure or text that applies to one platform only. In most cases, if you see one heading, check the following or preceding sections for the other. Sometimes, there is no Mac counterpart for a Windows procedure or text—this feature is not available to Mac users.

Zire™ 72 Handheld

xx

Links

Links appear as underlined words in sidebars and other places throughout this guide.

In this chapter

Links on the first page of each chapter that send you to a specific section.

Related topics

Links that send you to other topics in this guide to learn about more

 

things you can do with an application or feature.

Sidebars

[ ! ] Before You Begin

Things you must complete before you can do the steps described in a procedure or group of procedures.

»

Tip

A suggestion on how to use a feature more fully; a shortcut; a pointer to a related feature.

Did You Know?

An interesting fact about the topic being described; may include a link to more information.

Key Term

A technical term related to the topic being described. The term may appear in this guide or only on your handheld.

Support

A pointer to a web site where you can find help if you experience problems with a specific feature or with your handheld.

Zire™ 72 Handheld

#

Tips for viewing this guide in Adobe Acrobat Reader

You can view this guide online, or you can download it to your computer and view it in Adobe Acrobat Reader. Here are some helpful tips for making it easier to read and find information in this guide if you view it in Acrobat Reader:

NOTE If you do not have Acrobat Reader on your computer, you can download it for free from www.adobe.com.

To magnify the page, click the magnifying glass , move the cursor (which is now a magnifying glass) over the page, and click repeatedly. Click Previous View ( or depending on your version of Acrobat Reader) to return to the original view.

Click an entry in the Table of Contents or Index to go directly to that section of the guide.

If you link to a page in the guide, to return to the page you were on before you clicked the link, click Previous View ( or depending on your version of Acrobat Reader).

When selecting the page(s) to print, be sure to use the file page number shown at the bottom of your computer screen, not the printed page number. For example, to print the page you are reading right now, select page 22(the file page), not page xxii (the printed page).

Zire™ 72 Handheld

#

CHAPTER 1

Setting Up

Your Handheld and Your Computer

In this chapter

What’s in the box?

System requirements

Step 1: Charging your handheld

Step 2: Turning on your handheld for the first time

Step 3: Installing your software

Step 4: Connecting your handheld to your computer

Switching to another desktop software application

Using Profiles

Related topics

Congratulations on the purchase of your new palmOne™ Zire™ 72 handheld! You’re about to discover so many things about your handheld that will help you better organize your life and have fun, too. As you become more familiar with your handheld, you’ll probably personalize the settings and add applications to make it uniquely yours.

While you’re likely to get years of enjoyment from your handheld, it only takes four easy steps to get up and running.

Benefits of setup

Start using your handheld right away

Establish a link between your handheld and your computer

Set up your handheld for optimal use

Zire™ 72 Handheld

1

CHAPTER 1

Setting Up Your Handheld and Your Computer

 

 

»

Key Term

Palm Desktop software

The software that lets you enter, update, review, and synchronize information on your computer.

What’s in the box?

HotSync® cable

Power adapter

 

 

 

 

 

 

 

 

palmOne™ Zire™ 72 handheld

 

Software installation CD

 

System requirements

The installation CD contains Palm® Desktop software and other applications you need to set up and use your handheld. Palm Desktop software lets you easily manage your information at your computer. To use Palm Desktop software, your desktop computer must meet these requirements:

WINDOWS ONLY

A PC with a Pentium II processor or higher, and one of the following operating systems:

Windows 98

Windows ME

Windows 2000 (requires administrator rights to install Palm Desktop software)

Windows XP (requires administrator rights to install Palm Desktop software)

Internet Explorer 4.01 with SP2 (Service Pack 2) or later

60 megabytes (MB) available hard disk space

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CHAPTER 1

Setting Up Your Handheld and Your Computer

 

 

VGA monitor or better

One available USB port

CD or DVD drive for installing Palm Desktop software from the CD that came with your handheld; or, you can download Palm Desktop software by visiting our web site at www.palmOne.com/support/intl

NOTE Palm Desktop software that is downloaded from the palmOne web site does not include additional software available on the CD.

MAC ONLY

Mac computer or compatible with a PowerPC processor

Mac OS 9.2.2 or Mac OS X, version 10.2 or 10.3

(Mac OS X requires administrator rights to install Palm Desktop software.)

25MB available hard disk space

Monitor that supports screen resolution of 800 X 600 or better

One available USB port

CD or DVD drive for installing Palm Desktop software from the CD that came with your handheld; or, you can download Palm Desktop software by visiting our web site at www.palmOne.com/support/intl

NOTE Palm Desktop software that is downloaded from the palmOne web site does not include additional software available on the CD.

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CHAPTER 1

Setting Up Your Handheld and Your Computer

 

 

[ ! ] Before You Begin

If you’re upgrading from another Palm OS® handheld, synchronize your old handheld with your old desktop software.

Tip

After the initial charge, charge your handheld at least half an hour every day.

Step 1: Charging your handheld

 

 

1

Plug the power adapter into your

 

new handheld and into an outlet.

 

Do not connect the HotSync

 

cable to your handheld until

 

later.

 

 

 

 

2

Charge your handheld for three hours. Be sure your handheld is fully charged

 

before going on to Step 2.

Done

 

 

 

 

 

 

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CHAPTER 1

Setting Up Your Handheld and Your Computer

 

 

What you should know about your handheld’s battery

While your handheld is charging, take a minute to learn about the battery:

If you see an alert on the screen warning you that the battery is low, synchronize to back up your information; then recharge your handheld. This helps prevent accidental loss of information.

If the battery gets so low that your handheld doesn’t operate, it will store your information for about a week. In this case, there is enough power to store your information, but not to turn on your handheld. If your handheld doesn’t turn on when you press the power button, recharge it immediately.

Conserve battery life by doing any of the following:

Adjusting the screen brightness

Reducing the Auto-off setting

Preventing your handheld from turning on by accident

Minimizing use of the expansion slot

[ ! ] IMPORTANT If your battery drains and you don’t recharge it for an extended period of time, you can lose all the information on your handheld. If this happens, recharge your handheld, and then synchronize it with your computer. All of the applications and information from your last synchronization are transferred to your handheld.

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5

CHAPTER 1

Setting Up Your Handheld and Your Computer

 

 

[ ! ] Before You Begin

Be sure to fully charge your handheld, as described in Step 1.

Tip

After you set up your handheld, go to the Quick Tour to learn the basics.

Step 2: Turning on your handheld for the first time

 

 

1

Press the power button to turn

 

it on.

Stylus

Power button

 

 

2

[ & ] OPTIONAL Unplug the power adapter from your handheld.

 

 

 

 

3

Slide the stylus out of the slot.

 

 

 

 

4

Hold the stylus as you would hold a pen, and follow the onscreen instructions

 

to set up your handheld.

Done

 

 

 

 

 

 

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CHAPTER 1

Setting Up Your Handheld and Your Computer

 

 

[ ! ] Before You Begin

Set up a profile if you want to install the same set of information on several handhelds.

Did You Know?

When you upgrade, there’s no need to delete the old desktop software first. When you install the new Palm Desktop software, all of your information transfers automatically to the new software.

Tip

Take the interactive tutorial on the CD to learn how to create an appointment, set up your handheld’s features for photos, video, and music, and more.

Step 3: Installing your software

 

 

 

 

 

 

 

 

1

Insert the CD into your computer.

 

 

 

 

 

 

NOTE You need administrator rights to install Palm Desktop software on a

 

 

 

 

 

 

computer running Windows 2000/XP or Mac OS X.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

2

WINDOWS ONLY

 

 

 

 

 

 

Follow the onscreen instructions. If you’re upgrading, select the username that

 

 

 

 

 

 

you assigned to your old handheld.

 

 

 

 

 

 

MAC ONLY

 

 

 

 

 

 

a. Double-click the CD icon, and then double-click the Palm Desktop Installer

 

 

 

 

 

 

icon.

 

 

 

 

 

 

b. Follow the onscreen instructions. If you’re upgrading, select the username

 

 

 

 

 

 

that you assigned to your old handheld.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Done

During installation, you’re asked to connect your computer to your

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

handheld. See Step 4.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Zire™ 72 Handheld

7

CHAPTER 1

Tip

If the Select User dialog box appears during synchronization, select the username of the handheld you want to synchronize, and click OK.

» Key Term

Third-party application

A software program that runs on a Palm OS handheld, but is not created or supported by palmOne, Inc.

Tip

If you have problems with your new handheld after you synchronize, you may need to update your third-party applications.

Setting Up Your Handheld and Your Computer

Step 4: Connecting your handheld to your computer

In this step, you connect your handheld to your computer and synchronize for the first time. Synchronizing simply means that any information you enter in one place (your handheld or computer) is automatically updated in the other.

[ ! ] IMPORTANT Be sure to synchronize your information at least once a day so that you always have an up-to-date backup copy of important information.

 

 

1

Connect your handheld to your

 

computer:

a. Plug the HotSync cable into a USB port on your computer.

b. Plug the cable into your handheld.

Continued

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