
INDEX
1. OVERVIEW................................................................................................................................................ 1-1
1.1 INTRODUCTION............................................................................................................................. 1-1
1.2 SYSTEM..........................................................................................................................................1-2
1.2.1 General view .................................................................................................................... 1-2
1.2.2 Rear view .........................................................................................................................1-3
1.2.3 Front view......................................................................................................................... 1-4
1.2.4 Side view.......................................................................................................................... 1-4
1.2.5 Inside view........................................................................................................................ 1-5
1.3 MOTHERBOARD ............................................................................................................................ 1-6
1.3.1 Motherboard connectors .................................................................................................. 1-6
1.3.1.1 Block diagram of motherboard connectors .................................................... 1-7
1.3.2 Motherboard jumpers.......................................................................................................1-8
1.3.2.1 Jumper JP1 – CMOS Operation Mode ......................................................... 1-8
1.3.2.2 Jumper JP5 – Compact Flash Master / Slave Setting .................................. 1-8
1.3.2.3 Jumper JP7 – Power Mode Setting............................................................... 1-8
1.3.2.4 Jumper JP8 – I-Button Setting......................................................................1-9
1.3.2.5 Jumper JP6 – LCD ID Setting........................................................................ 1-9
1.3.2.6 Jumper JP9 – Programming Keyboard Setting.............................................. 1-9
1.4 I/O BOARD .................................................................................................................................... 1-10
1.4.1 I/O board connectors......................................................................................................1-10
1.4.2 I/O board jumpers........................................................................................................... 1-11
1.4.2.1 Jumper JP1 – Cash Drawer Power / COM2 / COM1 (closed)..................... 1-12
1.4.2.2 Jumper JP2 – COM4 / COM3 (closed) ........................................................ 1-12
1.5 INVERTER BOARD.......................................................................................................................1-13
1.5.1 Inverter Board connectors.............................................................................................. 1-13
1.6 TECHNICAL DATA........................................................................................................................1-14
2. INSTALLATION......................................................................................................................................... 2-1
2.1 INTRODUCTION............................................................................................................................. 2-1
2.1.1 General warnings.............................................................................................................2-1
2.2 UNPACKING THE SYSTEM ........................................................................................................... 2-2
2.3 INSTALLATION OF THE HARDWARE...........................................................................................2-4
2.4 START-UP....................................................................................................................................... 2-5
2.5 INSTALLATION OF THE PROGRAMMABLE KEYBOARD............................................................2-6
2.6 INSTALLATION OF THE EPSON STANDARD CASH DRAWER..................................................2-8
2.6.1 Pin out ports CD1 and CD2.............................................................................................. 2-8
2.6.2 Control register.................................................................................................................2-8
2.7 BIOS ................................................................................................................................................ 2-9
2.8 DRIVER INSTALLATION............................................................................................................... 2-10
2.8.1 List of available drivers...................................................................................................2-10
2.8.2 Installation of the Chipset driver.....................................................................................2-12
2.8.3 Installation of the VGA driver ......................................................................................... 2-13
2.8.4 Installation of the POS Touch driver .............................................................................. 2-14
2.8.5 Installation of the LAN driver.......................................................................................... 2-17
2.8.6 Installation of the Audio driver........................................................................................2-18
2.9 UTILITIES...................................................................................................................................... 2-19
2.9.1 Cash drawer controller test utility................................................................................... 2-19
2.9.2 M.S.R Card Reader Utility – Test program .................................................................... 2-20
XZAC3274 Service Manual III

3. PART DISASSEMBLY/RE-ASSEMBLY................................................................................................... 3-1
3.1 INTRODUCTION............................................................................................................................. 3-1
3.2 REMOVAL OF THE SUPPORTING BASE ..................................................................................... 3-2
3.3 REMOVAL OF THE REAR COVER................................................................................................ 3-3
3.4 REMOVAL OF THE PROGRAMMABLE KEYBOARD BOARD...................................................... 3-4
3.5 REMOVAL OF THE REAR HOUSING............................................................................................ 3-5
3.6 REMOVAL OF THE HARD DISK ....................................................................................................3-7
3.7 REMOVAL OF THE COOLING FAN............................................................................................... 3-8
3.8 REMOVAL OF THE LOUDSPEAKER............................................................................................. 3-9
3.9 REMOVAL O THE I/O BOARD .....................................................................................................3-10
3.10 REMOVAL OF THE MOTHERBOARD ......................................................................................... 3-11
3.11 REPLACEMENT OF THE RAM ....................................................................................................3-13
3.12 REMOVAL OF THE INVERTER BOARD......................................................................................3-14
3.13 REMOVAL OF THE BADGE READER......................................................................................... 3-15
3.14 REMOVAL OF THE TOUCH SCREEN AND LCD DISPLAY........................................................ 3-16
IV XZAC3274

FOREWORD
This manual is intended for technicians responsible for installing and servicing Explor@ 100 systems. It
provides all the information necessary for correct product maintenance.
SUMMARY
This manual comprises the following chapters.
• Chapter 1 provides general information about the system.
• Chapter 2 describes the installation procedures.
• Chapter 3 describes the disassembly and reassembly operations necessary to service the product.
PRE-REQUISITES
The approach to the topics covered in this manual requires knowledge of similar products.
REFERENCES
Spare parts catalogue
DISTRIBUTION: General
FIRST EDITION: October 2006
XZAC3274 Service Manual V

1. OVERVIEW
1.1 INTRODUCTION
The system described in this manual is a web cash able to operate as stand-alone and integrated in complex
architectures.
The main requirements of the reference environment include high level customization of retail and
management activities and generally highly flexible configuration of the appliances for insertion in the
management system.
The system uses a PC type architecture with standard operating system, open to use of specialized front-store
or back-office packages. This module manages the operator interface and the setting of sales commands sent
to the fiscal module (if any) to carry out management or data transfer operations towards auxiliary devices that
may be integrated or external to the product.
In the basic configuration, the operator interface consists of the integrated LCD display, with touch screen
device. Other peripherals or other I/O devices may be integrated according to the type of operativity of the
specific environment.
XZAC3274 Service Manual 1-1

1.3 MOTHERBOARD
MINI PCI
Figure 1-9
1.3.1 Motherboard connectors
Connector Function Connector Function
CN1 Inverter CN21 Programmable keyboard
CN6 4-way touch F4 System fan
CN7 Speaker & MIC DIMM1 RAM
CN10 Badge reader IDE1 For IDE 2.5” device
CN12 LCD interface PWR1 Power supply connector
CN13 I/O board connection PWR1 Power supply connector
CN19 Status led / LAN CF1 Connector for Compact Flash
MINI PCI PCI connector for optional board
1-6 XZAC3274

1.3.2 Motherboard jumpers
NOTE:
PINS CLOSED PINS OPEN
1.3.2.1 Jumper JP1 – CMOS Operation Mode
Function JP1
CMOS Normal
CMOS Reset 1-2
◎ Default setting
Procedure for resetting the CMOS:
• Disconnect the power supply.
• Access the Motherboard (See Chapter 3 – Part Disassembly/Re-assembly).
• Change the setting of jumper JP1 from N/C to 1-2.
• Wait one minute.
• Change the setting of jumper JP1 repositioning it again to N/C.
• Re-assemble the system (See Chapter 3 – Part Disassembly/Re-assembly).
• Connect the power supply.
◎ N/C
1.3.2.2 Jumper JP5 – Compact Flash Master / Slave Setting
Function JP5
Master
◎ 1-2
Slave N/C
◎ Default setting
1.3.2.3 Jumper JP7 – Power Mode Setting
Function JP7
ATX Power
◎ N/C
AT Power 1-2
◎ Default setting
1-8 XZAC3274

1.3.2.4 Jumper JP8 – I-Button Setting
Function JP8
Use I-Button N/C
No I-Button
◎ 1-2 3-4
◎ Default setting
1.3.2.5 Jumper JP6 – LCD ID Setting
Panel
Number
Resolution
LVDS JP6
Bits Channel 1-2 3-4 5-6 7-8
0 640 x 480 18 Single Closed Closed Closed Closed
1 800 x 600 18 Single Closed Closed Closed Open
2 1024 x 768 18 Single Closed Closed Open Closed
3 1280 x 1024 24 Dual Closed Closed Open Open
4 1024 x 768 24 Single Closed Open Closed Closed
5 800 x 600 24 Single Closed Open Closed Open
1.3.2.6 Jumper JP9 – Programming Keyboard Setting
Function JP8
Use P-KB N/C
No P-KB
◎ 1-2 3-4
◎ Default setting
XZAC3274 Service Manual 1-9

1.4 I/O BOARD
PWR1
PS2
PRN1
CN3 PS1 CN8
COM1 COM2 COM3-4
CN4
CN7
CD1-CD2
Figure 1-10
1.4.1 I/O board connectors
Connector Function Connector Function
CN3 Power supply connector PWR1 Motherboard power supply
CN4 Not connected PRN1 Parallel port
CN7 Motherboard connection COM1 Port COM1
CN8 USB/LAN COM2 Port COM2
PS1 Connection of Keyboard/Mouse COM3-4 Port COM3 and COM4
PS2 Keyboard connection CD1-CD2 Connection of Cash Drawer 1 and 2
(Epson Standard)
1-10 XZAC3274

1.4.2 I/O board jumpers
To access jumpers JP1 and JP2 of the I/O board, operating from underneath the system, loosen screw A and
remove the cover as shown in the figure. The default settings of the jumpers are indicated in the table
immediately below the cover.
DEFAULT
SETTINGS
A
Figure 1-11
Figure 1-12
JP1 JP2
Figure 1-13
XZAC3274 Service Manual 1-11

NOTE:
PINS CLOSED PINS OPEN
1.4.2.1 Jumper JP1 – Cash Drawer Power / COM2 / COM1 (closed)
NC NC
+24V ◎
CD_PWR
+24V ◎
+12V
+12V
+12V
COM2_9
+5V
RI ◎
JP1
COM2_1
+12V
+5V
DCD ◎
+12V
COM1_9
+5V
RI ◎
+12V
COM1_1
+5V
DCD ◎
◎ Default setting
1.4.2.2 Jumper JP2 – COM4 / COM3 (closed)
COM4_9
COM4_1
JP2
COM3_9
COM3_1
◎ Default setting
+12V
+5V
RI ◎
+12V
+5V
DCD ◎
+12V
+5V
RI ◎
+12V
+5V
DCD ◎
1-12 XZAC3274