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Web Cash
Explor@ 100
Code XZAC3274
SERVICE MANUAL
Page 2
PUBLICATION ISSUED BY:
Olivetti S.p.A.
Documentazione
77, Via Jervis - 10015 Ivrea (Italy)
Copyright © 2006 Olivetti
All rights reserved.
Printed in Italy at
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INDEX
1. OVERVIEW................................................................................................................................................ 1-1
1.1 INTRODUCTION............................................................................................................................. 1-1
1.2 SYSTEM..........................................................................................................................................1-2
1.2.1 General view .................................................................................................................... 1-2
1.2.2 Rear view .........................................................................................................................1-3
1.2.3 Front view......................................................................................................................... 1-4
1.2.4 Side view.......................................................................................................................... 1-4
1.2.5 Inside view........................................................................................................................ 1-5
1.3 MOTHERBOARD ............................................................................................................................ 1-6
1.3.1 Motherboard connectors .................................................................................................. 1-6
1.3.1.1 Block diagram of motherboard connectors .................................................... 1-7
1.3.2 Motherboard jumpers.......................................................................................................1-8
1.3.2.1 Jumper JP1 – CMOS Operation Mode ......................................................... 1-8
1.3.2.2 Jumper JP5 – Compact Flash Master / Slave Setting .................................. 1-8
1.3.2.3 Jumper JP7 – Power Mode Setting............................................................... 1-8
1.3.2.4 Jumper JP8 – I-Button Setting......................................................................1-9
1.3.2.5 Jumper JP6 – LCD ID Setting........................................................................ 1-9
1.3.2.6 Jumper JP9 – Programming Keyboard Setting.............................................. 1-9
1.4 I/O BOARD .................................................................................................................................... 1-10
1.4.1 I/O board connectors......................................................................................................1-10
1.4.2 I/O board jumpers........................................................................................................... 1-11
1.4.2.1 Jumper JP1 – Cash Drawer Power / COM2 / COM1 (closed)..................... 1-12
1.4.2.2 Jumper JP2 – COM4 / COM3 (closed) ........................................................ 1-12
1.5 INVERTER BOARD.......................................................................................................................1-13
1.5.1 Inverter Board connectors.............................................................................................. 1-13
1.6 TECHNICAL DATA........................................................................................................................1-14
2. INSTALLATION......................................................................................................................................... 2-1
2.1 INTRODUCTION............................................................................................................................. 2-1
2.1.1 General warnings.............................................................................................................2-1
2.2 UNPACKING THE SYSTEM ........................................................................................................... 2-2
2.3 INSTALLATION OF THE HARDWARE...........................................................................................2-4
2.4 START-UP....................................................................................................................................... 2-5
2.5 INSTALLATION OF THE PROGRAMMABLE KEYBOARD............................................................2-6
2.6 INSTALLATION OF THE EPSON STANDARD CASH DRAWER..................................................2-8
2.6.1 Pin out ports CD1 and CD2.............................................................................................. 2-8
2.6.2 Control register.................................................................................................................2-8
2.7 BIOS ................................................................................................................................................ 2-9
2.8 DRIVER INSTALLATION............................................................................................................... 2-10
2.8.1 List of available drivers...................................................................................................2-10
2.8.2 Installation of the Chipset driver.....................................................................................2-12
2.8.3 Installation of the VGA driver ......................................................................................... 2-13
2.8.4 Installation of the POS Touch driver .............................................................................. 2-14
2.8.5 Installation of the LAN driver.......................................................................................... 2-17
2.8.6 Installation of the Audio driver........................................................................................2-18
2.9 UTILITIES...................................................................................................................................... 2-19
2.9.1 Cash drawer controller test utility................................................................................... 2-19
2.9.2 M.S.R Card Reader Utility – Test program .................................................................... 2-20
XZAC3274 Service Manual III
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3. PART DISASSEMBLY/RE-ASSEMBLY................................................................................................... 3-1
3.1 INTRODUCTION............................................................................................................................. 3-1
3.2 REMOVAL OF THE SUPPORTING BASE ..................................................................................... 3-2
3.3 REMOVAL OF THE REAR COVER................................................................................................ 3-3
3.4 REMOVAL OF THE PROGRAMMABLE KEYBOARD BOARD...................................................... 3-4
3.5 REMOVAL OF THE REAR HOUSING............................................................................................ 3-5
3.6 REMOVAL OF THE HARD DISK ....................................................................................................3-7
3.7 REMOVAL OF THE COOLING FAN............................................................................................... 3-8
3.8 REMOVAL OF THE LOUDSPEAKER............................................................................................. 3-9
3.9 REMOVAL O THE I/O BOARD .....................................................................................................3-10
3.10 REMOVAL OF THE MOTHERBOARD ......................................................................................... 3-11
3.11 REPLACEMENT OF THE RAM ....................................................................................................3-13
3.12 REMOVAL OF THE INVERTER BOARD......................................................................................3-14
3.13 REMOVAL OF THE BADGE READER......................................................................................... 3-15
3.14 REMOVAL OF THE TOUCH SCREEN AND LCD DISPLAY........................................................ 3-16
IV XZAC3274
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FOREWORD
This manual is intended for technicians responsible for installing and servicing Explor@ 100 systems. It
provides all the information necessary for correct product maintenance.
SUMMARY
This manual comprises the following chapters.
• Chapter 1 provides general information about the system.
• Chapter 2 describes the installation procedures.
• Chapter 3 describes the disassembly and reassembly operations necessary to service the product.
PRE-REQUISITES
The approach to the topics covered in this manual requires knowledge of similar products.
REFERENCES
Spare parts catalogue
DISTRIBUTION: General
FIRST EDITION: October 2006
XZAC3274 Service Manual V
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VI XZAC3274
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1. OVERVIEW
1.1 INTRODUCTION
The system described in this manual is a web cash able to operate as stand-alone and integrated in complex
architectures.
The main requirements of the reference environment include high level customization of retail and
management activities and generally highly flexible configuration of the appliances for insertion in the
management system.
The system uses a PC type architecture with standard operating system, open to use of specialized front-store
or back-office packages. This module manages the operator interface and the setting of sales commands sent
to the fiscal module (if any) to carry out management or data transfer operations towards auxiliary devices that
may be integrated or external to the product.
In the basic configuration, the operator interface consists of the integrated LCD display, with touch screen
device. Other peripherals or other I/O devices may be integrated according to the type of operativity of the
specific environment.
XZAC3274 Service Manual 1-1
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1.2 SYSTEM
1.2.1 General view
The Explor@ 100 system has been designed so that all the components necessary for system functioning
(CPU, RAM and various boards) are located immediately behind the LCD display module with touch screen.
The base module must separated from the supporting base in order to operate on these components.
BADGE READER
OPERATOR
DISPLAY WITH
TOUCH SCREEN
Figure 1-1
BASE
MODULE
SUPPORTING
BASE
Figure 1-2
1-2 XZAC3274
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1.2.2 Rear view
The I/O interfaces are located in the rear panel immediately below the base, as shown in the figure below.
SUPPORTING
BASE
REAR PANEL
POWER SUPPLY
CONNECTOR
PS2 / MOUSE
PS2 / KEYBOARD
COM1
LPT
Figure 1-3
COM2
COM4
CASH
DRAWER 2
LAN
CASH
COM3
DRAWER 1
USB2
USB1
Figure 1-4
XZAC3274 Service Manual 1-3
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1.2.3 Front view
BRIGHTNESS + BRIGHTNESS - ON/OFF BUTTON
1.2.4 Side view
PS2 /
KEYBOARD
Figure 1-5
PRESETTING FOR
OPTIONAL
KEYBOARD
Figure 1-6
1-4 XZAC3274
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1.2.5 Inside view
HARD DISK
LOUDSPEAKER
FAN
I/O BOARD
RAM
HEAT SINK
INVERTER
Figure 1-7
BADGE READER
MOTHER
BOARD
Figure 1-8
XZAC3274 Service Manual 1-5
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1.3 MOTHERBOARD
MINI PCI
Figure 1-9
1.3.1 Motherboard connectors
Connector Function Connector Function
CN1 Inverter CN21 Programmable keyboard
CN6 4-way touch F4 System fan
CN7 Speaker & MIC DIMM1 RAM
CN10 Badge reader IDE1 For IDE 2.5” device
CN12 LCD interface PWR1 Power supply connector
CN13 I/O board connection PWR1 Power supply connector
CN19 Status led / LAN CF1 Connector for Compact Flash
MINI PCI PCI connector for optional board
1-6 XZAC3274
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1.3.1.1 Block diagram of motherboard connectors
BADGE
READER
LCD
INVERTER BOARD
DIMM 1
MINI PCI
COMPACT FLASH
LED
CN10
MOTHER
BOARD
CN19
F4
PWR1
CN13
FAN
PWR1
CN3
PS2 PS1
CN7
I/O BOARD
POWER SUPPLY
UNIT
KEYBOARD/
MOUSE
& KEYBOARD
PRINTER
CN12 CN6CN1
PRN1
TOUCH SCREEN
PROGRAMMABLE
KEYBOARD
CN21
CN7
LOUDSPEAKER
IDE1
COM3/4 COM2 COM1
CD1 CD2 CN8
CASH
DRAWER
(EPSON
STANDARD)
HDD
USB/
LAN
XZAC3274 Service Manual 1-7
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1.3.2 Motherboard jumpers
NOTE:
PINS CLOSED PINS OPEN
1.3.2.1 Jumper JP1 – CMOS Operation Mode
Function JP1
CMOS Normal
CMOS Reset 1-2
◎ Default setting
Procedure for resetting the CMOS:
• Disconnect the power supply.
• Access the Motherboard (See Chapter 3 – Part Disassembly/Re-assembly).
• Change the setting of jumper JP1 from N/C to 1-2.
• Wait one minute.
• Change the setting of jumper JP1 repositioning it again to N/C.
• Re-assemble the system (See Chapter 3 – Part Disassembly/Re-assembly).
• Connect the power supply.
◎ N/C
1.3.2.2 Jumper JP5 – Compact Flash Master / Slave Setting
Function JP5
Master
◎ 1-2
Slave N/C
◎ Default setting
1.3.2.3 Jumper JP7 – Power Mode Setting
Function JP7
ATX Power
◎ N/C
AT Power 1-2
◎ Default setting
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1.3.2.4 Jumper JP8 – I-Button Setting
Function JP8
Use I-Button N/C
No I-Button
◎ 1-2 3-4
◎ Default setting
1.3.2.5 Jumper JP6 – LCD ID Setting
Panel
Number
Resolution
LVDS JP6
Bits Channel 1-2 3-4 5-6 7-8
0 640 x 480 18 Single Closed Closed Closed Closed
1 800 x 600 18 Single Closed Closed Closed Open
2 1024 x 768 18 Single Closed Closed Open Closed
3 1280 x 1024 24 Dual Closed Closed Open Open
4 1024 x 768 24 Single Closed Open Closed Closed
5 800 x 600 24 Single Closed Open Closed Open
1.3.2.6 Jumper JP9 – Programming Keyboard Setting
Function JP8
Use P-KB N/C
No P-KB
◎ 1-2 3-4
◎ Default setting
XZAC3274 Service Manual 1-9
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1.4 I/O BOARD
PWR1
PS2
PRN1
CN3 PS1 CN8
COM1 COM2 COM3-4
CN4
CN7
CD1-CD2
Figure 1-10
1.4.1 I/O board connectors
Connector Function Connector Function
CN3 Power supply connector PWR1 Motherboard power supply
CN4 Not connected PRN1 Parallel port
CN7 Motherboard connection COM1 Port COM1
CN8 USB/LAN COM2 Port COM2
PS1 Connection of Keyboard/Mouse COM3-4 Port COM3 and COM4
PS2 Keyboard connection CD1-CD2 Connection of Cash Drawer 1 and 2
(Epson Standard)
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1.4.2 I/O board jumpers
To access jumpers JP1 and JP2 of the I/O board, operating from underneath the system, loosen screw A and
remove the cover as shown in the figure. The default settings of the jumpers are indicated in the table
immediately below the cover.
DEFAULT
SETTINGS
A
Figure 1-11
Figure 1-12
JP1 JP2
Figure 1-13
XZAC3274 Service Manual 1-11
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NOTE:
PINS CLOSED PINS OPEN
1.4.2.1 Jumper JP1 – Cash Drawer Power / COM2 / COM1 (closed)
NC NC
+24V ◎
CD_PWR
+24V ◎
+12V
+12V
+12V
COM2_9
+5V
RI ◎
JP1
COM2_1
+12V
+5V
DCD ◎
+12V
COM1_9
+5V
RI ◎
+12V
COM1_1
+5V
DCD ◎
◎ Default setting
1.4.2.2 Jumper JP2 – COM4 / COM3 (closed)
COM4_9
COM4_1
JP2
COM3_9
COM3_1
◎ Default setting
+12V
+5V
RI ◎
+12V
+5V
DCD ◎
+12V
+5V
RI ◎
+12V
+5V
DCD ◎
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1.5 INVERTER BOARD
CN1
Figure 1-14
1.5.1 Inverter Board connectors
Connector Function Connector Function
CN1 Motherboard connection CN3 Video connection
CN3
XZAC3274 Service Manual 1-13
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1.6 TECHNICAL DATA
Motherboard B76
CPU compatibility Intel ULV BGA Celeron M 800MHz
Chipset Intel 852GM&ICH4 FSB 400Mhz
System memory 1 x SO-DIMM socket up to 1GB
LCD and Touch screen
LCD dimensions 10.4" TFT
Brightness 230 cd / m²
Max. resolution 800 x 600
Type of Touch screen Resistive
Tilt angle 55° ~ 65°
Mass storage
HDD 1 x Slim HDD Drive Bay
Flash Memory Compact Flash (Type I & II)
Expansion
Mini-PCI Socket 1
I/O interfaces
PS/2 Keyboard 2
PS/2 Mouse 1
USB 2 (2.0)
Serial / COM 4 (Pin 1 / 9 at 5V / 12V)
Parallel 1
LAN (10 / 100) 1
Cash Drawer Port 2 (12V / 24V) for Epson Standard cash drawer
Internal loudspeaker 1 x 1W
DC Jack 1 ( 19V )
Controls/ Indicators
ON / OFF button 1
LED indicator 1 (power supply)
Power supply
Power supply unit 90W AC Internal / Eternal
Environmental characteristics
EMC & Safety FCC Class B, CE, LVD
Operating temperature 5°C ~ 35°C (41°F ~ 140°F)
Storage temperature -10°C ~ 60°C (14°F ~ 140°F)
Operating humidity 10% - 90% RH non condensing
Storage humidity 10% - 90% RH non condensing
Peripherals
Badge reader RS232 / PS2 3 track Keyboard type
Programmable keyboard
Customer pole display Fix mounted type
Other
Dimensions 274 x 230 x 240 mm / 10.8” x 9.1” x 9.4”
Peso
Operating systems supported
32 keys with key lock
32 keys with key lock and smart card reader
N.W. 6Kg / 13.2lbs G.W. 6.5Kg / 14.3lbs
Windows XP, WEPOS, Windows XP Embedded, Windows XP
Professional Embedded, Windows 2000 Professional Embedded; Linux
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2. INSTALLATION
2.1 INTRODUCTION
This chapter provides the information required for correct installation of the system by a specialized technician.
NOTE: Before using the product, read this section carefully.
2.1.1 General warnings
This paragraph provides a number of warnings to be complied with for correct, safe use of the system.
• Before connecting the system to the mains, make sure that the voltage matches that of the system.
• Use the cord provided to connect the system to the mains.
• Do not install the system in dusty, damp environments or those affected by mechanical vibrations, close
to sources of heat or of strong electro-magnetic disturbances.
• Make sure that the cooling fan air intake is not obstructed.
• Do not clean the system with abrasive substances or solvents.
XZAC3274 Service Manual 2-1
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2.2 UNPACKING THE SYSTEM
The system is delivered in a single packaging containing the following components:
A
C
B
D
E
• System driver on CD ( A ).
• “Installation Guide” ( B ).
• Power cords ( C ).
Figure 2-1
• Explor@ 100 module ( D ).
• External power supply ( E ).
2-2 XZAC3274
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Two XP Window Operating System CDs are also included (for machines with pre-installed operating system).
List of options
• Windows XP PRO multilingual.
• 3-track badge reader PS2 version (factory option).
• 3-track badge reader RS232 version (factory option).
• Customer pole display (factory option).
• 32-key programmable side keyboard (field/factory option).
• 32-key programmable side keyboard with Smart Card Reader (field/factory option).
• Epson Standard cash drawers (field option).
XZAC3274 Service Manual 2-3
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2.3 INSTALLATION OF THE HARDWARE
This paragraph provides the information necessary to make the connections.
1 2 5 43
7 6
1. Connect a mouse.
2. Connect the parallel cable of a printer.
3. Connect a serial peripheral.
4. Connect an Epson Standard cash drawer
5. Connect the LAN.
6. Connect the power cord.
7. Connect a keyboard
8. Connect a serial peripheral.
9. Connect a serial peripheral.
10. Connect a serial peripheral.
11. Connect an Epson Standard cash drawer
12. Connect an USB peripheral.
NOTE: Each COM port can supply up to 500 mA. Only one PS2/Keyboard can be connected to the
system: from the rear panel or from the side flap.
8 9 10
Figure 2-2
11
12
1
Figure 2-3
1. Connect a Keyboard (optional).
2-4 XZAC3274
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2.4 START-UP
A
To start the Explor@ 100 system, proceed as follows:
• Make the connections to the peripherals (if necessary).
• Connect the power cord.
• Press button A.
Figure 2-4
• For products with pre-installed Operating System, at initial start-up of the system, the "installation
procedure" (in English) is started. You will be asked to activate the pre-installed Operating System using
the Windows Authenticity Certificate. The Authenticity Certificate number is printed on a label in the
underlying part of the related system. Activation is possible either via Internet or telephone. Each unit is
furnished with two CD-ROMs with Operating System to be used in the case in which restore is necessary.
• For products without pre-installed Microsoft Operating System, a small adhesive label is attached with the
slightly different product name consisting of the standard name followed by the suffix “-X”
(Explor@ 100-X).
XZAC3274 Service Manual 2-5
Page 26
2.5 INSTALLATION OF THE PROGRAMMABLE KEYBOARD
• Remove screws A.
• Remove the 4 screws B present on the cover of the programmable keyboard C.
A C B B
Figure 2-5
• Remove cover D of the programmable keyboard.
• Position the programmable keyboard.
D
Figure 2-6
2-6 XZAC3274
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• Tighten screws E to fasten the programmable keyboard.
• Replace cover D.
• Draw up screws B.
B
DEE
Figure 2-7
B
B
B
Figure 2-8
XZAC3274 Service Manual 2-7
Page 28
2.6 INSTALLATION OF THE EPSON STANDARD CASH DRAWER
An Epson Standard cash drawer can be installed using the dedicated ports (CD1 and CD2).
2.6.1 Pin out ports CD1 and CD2
12
7
1
6
Figure 2-9
Pin Function Pin Function
1 GND 7 GND
2 DOUT bit0 8 DOUT bit2
3 DIN bit0 9 DIN bit1
4 12V / 24V 10 12V / 24V
5 DOUT bit1 11 DOUT bit3
6 GND 12 GND
2.6.2 Control register
The Cash Drawer Controller uses I/O inputs to manage: the “Cash Drawer Control Register” and the “Cash
Drawer Status Register”, in the following way:
• Register location: I/O port 4B8h
• Attribute: Write / Read
• Size: 8 bits
BIT
Attribute
2-8 XZAC3274
7 6 5 4 3 2 1 0
Reserved Reserved Read Read Write Write Write Write
Page 29
• Bit 7: Reserved.
• Bit 6: Reserved.
• Bit 5: Cash Drawer2 “DIN bit1” pin input status.
= 1: Cash Drawer2 closed or not connected.
= 0: Cash Drawer2 open.
• Bit 4: Cash Drawer1 “DIN bit0” pin input status.
= 1: Cash Drawer1 closed or not connected.
= 0: the Cash Drawer1 open.
• Bit 3: Cash Drawer2 “DOUT bit3” pin output control.
= 1: Opening Cash Drawer2
= 0: Permits closing of Cash Drawer2
• Bit 2: Cash Drawer2 “DOUT bit2” pin output control.
= 1: Opening Cash Drawer2
= 0: Permits closing of Cash Drawer2
• Bit 1: Cash Drawer1 “DOUT bit1” pin output control.
= 1: Opening Cash Drawer1
= 0: Permits closing of Cash Drawer1
• Bit 0: Cash Drawer1 “DOUT bit0” pin output control.
= 1 Opening Cash Drawer1
= 0: Permits closing of Cash Drawer1.
2.7 BIOS
To operate on the configurations of the BIOS; a keyboard must be connected.
To avoid modifications by unauthorized personnel, it is advisable to set a password for operations on the BIOS
(on start-up of the machine, press “CANC” to access the screen page and select the command “Set user
password”) .
Figure 2-10
Any updates with related instructions will be distributed through the Olivetti Technical Support site dedicated to
the sales network.
XZAC3274 Service Manual 2-9
Page 30
2.8 DRIVER INSTALLATION
The Explor@ 100 system is equipped with the Microsoft Windows XP Professional Operating System which
may be pre-installed or not, as required by the customer.
If the operating system is pre-installed, it is not necessary to install any system driver on initial start-up of the
machine.
An external CD ROM player must be connected to install the drivers.
2.8.1 List of available drivers
WARNING! To facilitate installation of system drivers, it is advisable to use a mouse and keyboard.
• Insert the “Drivers Bank V1.1” CD containing the drivers for the Explor@ series models in an external CDROM player.
• The screen page containing the list of all the drivers available for Explor@ models will be displayed in
auto-run mode.
Figure 2-11
2-10 XZAC3274
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• Select the drivers for Explor@ 100 models. The CD permits selection of the type of driver and the
operating system for which it is to be installed.
Figure 2-12
XZAC3274 Service Manual 2-11
Page 32
2.8.2 Installation of the Chipset driver
To install the Chipset driver, proceed as follows:
• Insert the “Drivers Bank V1.1” CD containing the drivers for Explor@ series models in the CD-ROM
player and wait for it to start automatically.
• Select the “Chipset” link for the model concerned.
• Click on the “infinst_enu_6.0.1.1002” icon and follow the instructions to proceed with installation.
Figure 2-13
Figure 2-14
Figure 2-15
• Installation of the Chipset driver will start. On completion, select “End” and reboot the machine to activate
the driver.
2-12 XZAC3274
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2.8.3 Installation of the VGA driver
To install the VGA driver, proceed as follows:
• Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player
and wait for it to start automatically.
• Select the ”VGA” link for the model concerned, or select directly the Operating System on which it is to be
installed ( e.g. Windows XP or 2000).
Figure 2-16
• Click on the “win2k_xp147” icon and follow the instructions to proceed with installation.
Figure 2-17
Figure 2-18
• Installation of the VGA driver will start. On completion, select “End” and reboot the machine to activate
the driver.
XZAC3274 Service Manual 2-13
Page 34
2.8.4 Installation of the POS Touch driver
To install the POS Touch driver, proceed as follows:
• Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player
and wait for it to start automatically.
• Select the ”POS Touch” link for the model concerned, or select directly the Operating System on which it
is to be installed ( e.g. Windows XP or 2000).
Figure 2-19
• Click on the “V3.2.0-14.3” icon and then “Setup”; follow the instructions to proceed with installation.
Figure 2-20
Figure 2-21
2-14 XZAC3274
Page 35
• Select the folder in which to install the driver.
Figure 2-22
Figure 2-23
• Installation of the POS Touch driver will start. On completion, select “End” and reboot the machine to
activate the driver.
• If the Microsoft warning that advises against installation of the driver is displayed in this installation phase,
select “Continue Anyway” .
Figure 2-24
After restarting the machine, you will be asked to adjust the touch screen. Proceed as follows:
XZAC3274 Service Manual 2-15
Page 36
• From the Windows menu, select “Programs ÆTouchUtility ÆScan RS232 Touch Device”.
• The program for acquisition of the COM port for Touch will be started automatically.
Figure 2-25
• From the Windows menu, select “Programs ÆTouchUtility Æ TouchUtility”.
• Select “Scale / Offset”.
Figure 2-26
• Select “Device Æ 9Pts Calibration”.
• Proceed with calibration touching the nine points indicated.
Figure 2-27
2-16 XZAC3274
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2.8.5 Installation of the LAN driver
To install the LAN driver, proceed as follows:
• Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player
and wait for it to start automatically.
• Select the”
Realtek_RTL8180” link for the model concerned, or select directly the Operating System on
which it is to be installed ( e.g. Windows XP or 2000).
Figure 2-28
• Select the most recent version available.
• Click on the “Setup” icon. Follow the instructions to proceed with installation.
Figure 2-29
Figure 2-30
• On completion, select “End” and reboot the machine to activate the driver.
XZAC3274 Service Manual 2-17
Page 38
2.8.6 Installation of the Audio driver
To install the Audio driver, proceed as follows:
• Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player
and wait for it to start automatically.
• Select the ”Audio” link for the model concerned, or select directly the Operating System on which it is to
be installed ( e.g. Windows XP or 2000).
Figure 2-31
• Select the “A3.71” icon.
• Start the application “wdm_a37”. Follow the instructions to proceed with installation.
Figure 2-32
Figure 2-33
• On completion, select “End” and reboot the machine to activate the driver.
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2.9 UTILITIES
Correct setting and functioning of the following optional devices can be tested using the utility on the “Drivers
Bank V1.1” CD:
• Cash drawer (Epson Standard).
• Badge reader (PS/2 or RS-232).
Figure 2-34
To install and use the utility, connect an external CD ROM.
2.9.1 Cash drawer controller test utility
This utility can be used to check correct installation and functioning of a cash drawer.
• Connect an Standard Epson Standard cash drawer.
• Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player.
• Select “Cash drawer controller test utility”.
Figure 2-35
XZAC3274 Service Manual 2-19
Page 40
• Follow the indications provided by the program to test the cash drawer.
Figure 2-36
2.9.2 M.S.R Card Reader Utility – Test program
This utility can be used to check correct installation and functioning of the badge reader.
• Insert the “Drivers Bank V1.1” CD containing the driver for Explor@ series models in the CD-ROM player.
• At the M.S.R. Card Reader item, select the utility or the test program.
Figure 2-37
• Select the most recent version.
Figure 2-38
• Select “Disk 1”
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• Click on “Setup” and proceed with installation.
Figure 2-39
• After installing the program, start this and configure the port.
• Selecting the “Keyboard” option in the “Interface” area
Figure 2-40
• Clicking on the “Keyboard RS232 TEST” icon, test functioning of the keyboard or possibly of the badge
reader.
Figure 2-41
Figure 2-42
XZAC3274 Service Manual 2-21
Page 42
3. PART DISASSEMBLY/RE-ASSEMBLY
3.1 INTRODUCTION
This chapter describes all the procedures necessary to disassemble and replace the main modules of the
Explor@ 100 system.
These procedures describe the operations to be carried out in field by service personnel for correct system
maintenance.
WARNING! Before disassembling the modules, switch off the system and pull out the power cable
from the current outlet.
XZAC3274 Service Manual 3-1
Page 43
3.2 REMOVAL OF THE SUPPORTING BASE
To remove the supporting base proceed as follows:
• Loosen screws A.
• Rotate the supporting base B.
• Release the two clips C and remove the supporting base B.
B CC
For reassembly, reverse the above procedure.
A
Figure 3-1
3-2 XZAC3274
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3.3 REMOVAL OF THE REAR COVER
A
To remove the rear cover proceed as follows:
• Remove the supporting base as described previously.
• Loosen screws A and remove flap B for optional keyboard.
• Back off the seven screws C and remove the rear cover D.
C
B
D
Figure 3-2
C
C
Figure 3-3
For reassembly, reverse the above procedure.
XZAC3274 Service Manual 3-3
Page 45
3.4 REMOVAL OF THE PROGRAMMABLE KEYBOARD BOARD
A
To remove the optional programmable keyboard board, proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Disconnect connection A.
• Loosen screws B and remove programmable keyboard board C.
B B
For reassembly, reverse the above procedure.
C
Figure 3-4
3-4 XZAC3274
Page 46
3.5 REMOVAL OF THE REAR HOUSING
To remove the rear housing proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Disconnect connection A for optional keyboard.
• Back off the eight screws B.
B
B
B
Figure 3-5
A
B
B
B
B
Figure 3-6
XZAC3274 Service Manual 3-5
B
Page 47
• Life and move the rear housing C, taking care not to damage the wiring.
C
Figure 3-7
• Disconnect the connection of the cooling fan D, power supply connector E, IDE cable F, 100-pin
connector G and loudspeaker H
D
• Remove the rear housing.
E
G F H
Figure 3-8
Figure 3-9
For reassembly, reverse the above procedure.
3-6 XZAC3274
Page 48
3.6 REMOVAL OF THE HARD DISK
A
To remove the ’hard disk proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Life and move the rear housing as described previously, taking care not to damage the wiring.
• Disconnect IDE cable A from the hard disk.
• Back off the four rear screws B.
• Remove the hard disk.
For reassembly, reverse the above procedure.
Figure 3-10
BB
Figure 3-11
XZAC3274 Service Manual 3-7
Page 49
3.7 REMOVAL OF THE COOLING FAN
To remove the cooling fan, proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Lift and move the rear housing as described previously, taking care not to damage the wiring.
• Disconnect connection A of the cooling fan.
• Back off the four screws B.
• Remove the cooling fan.
A
For reassembly, reverse the above procedure.
Figure 3-12
BB
Figure 3-13
3-8 XZAC3274
Page 50
3.8 REMOVAL OF THE LOUDSPEAKER
A
To remove the loudspeaker proceed as follows:
• Remove the supporting base, the rear cover and the rear housing as described previously.
• Disconnect connection of loudspeaker A.
• Back off crew B and remove washer C.
• Remove loudspeaker D releasing it for the clips on the rear housing.
B
For reassembly, reverse the above procedure.
Figure 3-14
C
D
Figure 3-15
XZAC3274 Service Manual 3-9
Page 51
3.9 REMOVAL O THE I/O BOARD
To remove the I/O board proceed as follows:
• Remove the supporting base, the rear cover and the rear housing as described previously.
• Disconnect the 100-pin connector A and power supply connector B.
• Back off the three screws C.
• Back off the ten screws D.
• Remove the I/O board.
BA C
Figure 3-16
DDD
D
Figure 3-17
For reassembly, reverse the above procedure.
3-10 XZAC3274
D
Page 52
3.10 REMOVAL OF THE MOTHERBOARD
To remove the motherboard, proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Lift and move (or remove) the rear housing disconnecting all the connections to the motherboard, as
described previously.
• Also disconnect the connection of badge reader A, of inverter board B , touch screen C, status led D and
LCD interface E.
B
C
A
Figure 3-18
E
D
Figure 3-19
XZAC3274 Service Manual 3-11
Page 53
• Remove the six screws F and remove the motherboard.
F
F F
F
F F
Figure 3-20
For reassembly, reverse the above procedure.
3-12 XZAC3274
Page 54
3.11 REPLACEMENT OF THE RAM
To replace the Ram proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Lift and move the rear housing as described previously, taking care not to damage the wiring.
• Separate tabs A and lift the RAM bank as indicated in the figure.
• Extract the bank
A
A
For reassembly, reverse the above procedure.
Figure 3-21
Figure 3-22
XZAC3274 Service Manual 3-13
Page 55
3.12 REMOVAL OF THE INVERTER BOARD
A
To remove the inverter board proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Lift and move the rear housing as described previously, taking care not to damage the wiring.
• Disconnect connections A of the inverter board.
• Loosen screws B.
• Extract the inverter board.
A
B
For reassembly, reverse the above procedure.
Figure 3-23
B
Figure 3-24
3-14 XZAC3274
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3.13 REMOVAL OF THE BADGE READER
To remove the badge reader proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Lift and move the rear housing as described previously, taking care not to damage the wiring.
• Disconnect connection A.
• Remove the badge reader.
A
Figure 3-25
Figure 3-26
For reassembly, reverse the above procedure.
XZAC3274 Service Manual 3-15
Page 57
3.14 REMOVAL OF THE TOUCH SCREEN AND LCD DISPLAY
A
To remove the touch screen and the LCD display proceed as follows:
• Remove the supporting base and the rear cover as described previously.
• Lift and move (or remove) the rear housing disconnecting all the connections to the motherboard, as
described previously.
• Disconnect the connections of touch screen A, badge reader B, status LED C and LCD interface D.
• Remove the four screws E to separate the LCD panel from the touch screen.
B
D
C
Figure 3-27
E E
E E
Figure 3-28
• Back off the four screws F for remove the LCD panel.
3-16 XZAC3274
Page 58
• Back off the nine screws G for remove the touch screen.
F
F
F
G
F
Figure 3-29
GG
Figure 3-30
G
XZAC3274 Service Manual 3-17
Page 59
UPDATING STATUS
DATE UPDATED PAGES PAGES CODE
11/2006 1st EDITION 59 XZAC3274
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