Important: For important information on the safe use of your device and battery,
read “For your safety” and “Product Safety” info in the printed user guide, or at
www.nokia.com/support before you take the device into use. To find out how to get started
with your new device, read the printed user guide.
Keep your phone up to date and accept available software updates to get new and enhanced
features for your phone. Updating the software may also improve your phone’s performance.
KEYS AND PARTS
Your phone
This user guide applies to the following models: TA-1270, TA-1275, TA-1274, TA-1277.
Some of the accessories mentioned in this user guide, such as charger, headset, or data cable,
may be sold separately.
*Google Assistant is not available in certain languages and countries. Where not
available Google Assistant is replaced by Google Search. Check availability at
https://support.google.com/assistant.
Parts and connectors, magnetism
Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device
or headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels.
Parts of the device are magnetic. Metallic materials may be attracted to the device. Do not
place credit cards or other magnetic stripe cards near the device for extended periods of time,
since the cards may be damaged.
INSERT THE SIM AND MEMORY CARDS
Insert the SIM card
1. Open the SIM card tray: push the tray opener pin in the tray hole and slide the tray out.
2. Put the nano-SIM in the SIM slot on the tray with the contact area face down.
3. If you have a memory card, put it in the memory card slot.
1. If you have a dual-SIM phone, put the second SIM in the SIM2 slot.
2. Slide the tray back in. Use only original nano-SIM cards. Use of incompatible SIM cards
may damage the card or the device, and may corrupt data stored on the card. Use only
compatible memory cards approved for use with this device. Incompatible cards may
damage the card and the device and corrupt data stored on the card.
Tip: To find out if your phone can use 2 SIM cards, see the label on the sales box. If there are
2 IMEI codes on the label, you have a dual-SIM phone.
Important: Do not remove the memory card when an app is using it. Doing so may damage
the memory card and the device and corrupt data stored on the card.
Tip: Use a fast, up to 512 GB microSD memory card from a well-known manufacturer.
When, for example, making a call, you can choose which SIM to use by tapping the
corresponding SIM 1 or SIM 2 button after you dial the number.
Your phone shows the network status for both SIMs separately. Both SIM cards are available
at the same time when the device is not being used, but while one SIM card is active, when, for
example, making a call, the other may be unavailable.
Manage your SIMs
Don’t want work to interfere with your free time? Or do you have a cheaper data connection on
one SIM? You can decide which SIM you want to use.
Tap Settings > Network & Internet > SIM Cards .
Rename a SIM card
Tap the SIM you want to rename, and type in the name you want.
Select which SIM to use for calls or data connection
Under Preferred SIM for , tap the setting you want to change and select the SIM.
LOCK OR UNLOCK YOUR PHONE
Lock your phone
If you want to avoid accidentally making a call when your phone is in your pocket or bag, you
can lock your keys and screen.
To lock your keys and screen, press the power key.
Unlock the keys and screen
Press the power key, and swipe up across the screen. If asked, provide additional credentials.
USE THE TOUCH SCREEN
Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp
The screen rotates automatically when you turn the phone 90 degrees.
To lock the screen in portrait mode, swipe down from the top of the screen, and tap
Auto-rotate .
Navigate with gestures
To switch on using gesture navigation, tap Settings > System > Gestures >
System navigation > Gesture navigation .
• To see all your apps, swipe up from the
bottom of the screen.
• To go to the home screen, swipe up from
the bottom of the screen. The app you
were in stays open in the background.
• To see which apps you have open, swipe
up from the bottom of the screen without
releasing your finger until you see the
apps, and then release your finger.
Navigate with keys
To switch on the navigation keys, tap Settings > System > Gestures > System navigation >
3-button navigation .
• To see all your apps, swipe up the home
key .
• To switch to another open app, tap the
app.
• To close all the open apps, swipe right
through all the apps, and tap CLEAR ALL .
• To go back to the previous screen you
were in, swipe from the right or left edge
of the screen. Your phone remembers all
the apps and websites you’ve visited since
the last time your screen was locked.
• To switch to another open app, swipe right
and tap the app.
• To go to the home screen, tap the home
key. The app you were in stays open in the
background.
• To close all the open apps, swipe right
through all the apps, and tap CLEAR ALL .
• To go back to the previous screen you
were in, tap . Your phone remembers all
the apps and websites you’ve visited since
the last time your screen was locked.
Nokia 2.4 User Guide
4 Basics
PERSONALIZE YOUR PHONE
Change your wallpaper
Tap Settings > Display > Wallpaper .
Change your phone ringtone
Tap Settings > Sound > SIM1 Phone ringtone or SIM2 Phone ringtone , and select the tone.
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar at the top of the screen. To see more information about the notifications,
drag the status bar down. To close the view, swipe up on the screen.
To open the notification panel, drag the status bar down. To close the notification panel, swipe
up on the screen.
To change the notification settings of an app, tap Settings > Apps & notifications and tap the
app name to open the app settings. Tap Notifications . You can turn off or on the notifications
per each app individually.
To activate features, tap the quick settings icons on the notification panel. To see more icons,
drag the menu down.
To rearrange the icons, tap , tap and hold an icon, and then drag it to another location.
CONTROL VOLUME
Change the volume
If you have trouble hearing your phone ringing in noisy environments, or calls are too loud, you
can change the volume to your liking by using the volume keys on the side of your phone.
Do not connect to products that create an output signal, as this may damage the device. Do
not connect any voltage source to the audio connector. If you connect an external device
or headset, other than those approved for use with this device, to the audio connector, pay
special attention to volume levels.
Change the volume for media and apps
Press a volume key on the side of your phone to see the volume status bar, tap , and drag
the slider on the volume bar for media and apps left or right.
Set the phone to silent
To set the phone to silent, press the volume down key, tap to set your phone to vibrate only
and tap to set it to silent.
Learn how to write text quickly and efficiently using the keyboard text correction.
Use keyboard word suggestions
Your phone suggests words as you write, to help you write quickly and more accurately. Word
suggestions may not be available in all languages.
When you start writing a word, your phone suggests possible words. When the word you want
is shown in the suggestion bar, select the word. To see more suggestions, tap and hold the
suggestion.
Tip: If the suggested word is marked in bold, your phone automatically uses it to replace the
word you wrote. If the word is wrong, tap and hold it to see a few other suggestions.
If you do not want the keyboard to suggest words while typing, turn off the text corrections.
Tap Settings > System > Languages & input > Virtual keyboard . Select the keyboard you
normally use. Tap Text correction and switch off the text correction methods you do not
want to use.
Correct a word
If you notice that you have misspelled a word, tap it to see suggestions for correcting the word.
Switch spell checker off
Tap Settings > System > Languages & input > Advanced > Spell checker , and switch
Use spell checker off.
GOOGLE ASSISTANT
Google Assistant is available in selected markets and languages only. Where not available,
Google Assistant is replaced by Google Search. Google Assistant can help you search
information online, translate words and sentences, make notes and calendar appointments,
for example. You can use Google Assistant even when your phone is locked. However, Google
Assistant asks you to unlock your phone before accessing your private data.
Use the Google Assistant key
To access the Google Assistant services, use the Google Assistant key on the side of your
phone:
• Press and hold the key to speak with Google Assistant. Ask your question and release the
key. You see Google Assistant’s answer on your phone’s display.
If your country or region does not support Google Assistant, you can still use the Google
Assistant key:
• Press the key once to open Google Search.
• Press and hold the key to use Google voice search. Ask your question and release the key.
You see Google’s answer on your phone’s display.
BATTERY LIFE
Get the most out of your phone while getting the battery life you need. There are steps you
can take to save power on your phone.
Extend battery life
To save power:
1. Always charge the battery fully.
2. Mute unnecessary sounds, such
as touch sounds. Tap Settings >
Sound > Advanced , and under
Other sounds and vibrations , select which
sounds to keep.
3. Use wired headphones, rather than the
loudspeaker.
4. Set the phone screen to switch off after
a short time. Tap Settings > Display >
Advanced > Screen timeout and select
the time.
5. Tap Settings > Display >
Brightness level . To adjust the
brightness, drag the brightness
level slider. Make sure that
Adaptive brightness is disabled.
6. Stop apps from running in the background:
tap , swipe right through all the apps and
tap CLEAR ALL .
7. Use location services selectively: switch
location services off when you don’t need
them. Tap Settings > Location , and
disable Use location .
8. Use network connections selectively:
switch Bluetooth on only when needed.
Use a Wi-Fi connection to connect to
the internet, rather than a mobile data
connection. Stop your phone scanning for
available wireless networks. Tap Settings
> Network & Internet > Wi-Fi , and disable
Use Wi-Fi . If you’re listening to music
or otherwise using your phone, but don’t
want to make or receive calls, switch
the airplane mode on. Tap Settings >
Network & Internet > Airplane mode .
Airplane mode closes connections to the
mobile network and switches your device’s
wireless features off.
ACCESSIBILITY
You can change various settings to make using your phone easier.
2. Tap and type in a number, or tap and select a contact you want to call.
3. Tap . If you have a second SIM card inserted, tap the corresponding icon to make a call
from that SIM.
Answer a call
If your phone rings when the screen is unlocked, tap ANSWER . If your phone rings when the
screen is locked, swipe up to answer.
Reject a call
If your phone rings when the screen is unlocked, tap DECLINE . If your phone rings when the
screen is locked, swipe down to reject the call.
CONTACTS
Save a contact from call history
1. Tap > to see your call history.
2. Tap the number you want to save.
3. Tap Add contact . If this is a new contact, type in the contact information, and tap Save . If
this contact is already in your contacts list, tap Add to existing , select the contact, and tap
If you want to blur the background of your photo, select the portrait mode and try out the
different background blurring effects. You can use the portrait mode also with selfies.
1. Tap Camera > Portrait > .
2. Tap a mode and use the slider to select how strongly you want to apply the effect.
3. Tap .
Take a night shot
To take high quality photos at night or under low light circumstances, switch on the night
mode.
1. Tap Camera > Night .
2. Tap .
YOUR PHOTOS AND VIDEOS
View photos and videos on your phone
Tap Photos .
Copy your photos and videos to your computer
Do you want to view your photos or videos on a larger screen? Move them to your computer.
You can use your computer’s file manager to copy or move your photos and videos to the
computer.
Connect your phone to the computer with a compatible USB cable. To set the USB connection
type, open the notification panel, and tap the USB notification.
Share your photos and videos
1. Tap Photos , tap the photo you want to share and tap .
2. Select how you want to share the photo or video.
Using a Wi-Fi connection is generally faster and less expensive than using a mobile data
connection. If both Wi-Fi and mobile data connections are available, your phone uses the WiFi connection.
Turn on Wi-Fi
1. Tap Settings > Network & internet > Wi-Fi .
2. Switch Use Wi-Fi on.
3. Select the connection you want to use.
Your Wi-Fi connection is active when is shown on the status bar at the top of the screen.
Important: Use encryption to increase the security of your Wi-Fi connection. Using encryption
reduces the risk of others accessing your data.
Tip: If you want to track locations when satellite signals are not available, for example when
you’re indoors or between tall buildings, switch Wi-Fi on to improve positioning accuracy.
BROWSE THE WEB
Use your phone to connect your computer to the web
It’s simple to use the internet on your laptop on the go. Turn your phone into a Wi-Fi hotspot,
and use your mobile data connection to access the internet with your laptop or other device.
1. Tap Settings > Network & Internet > Hotspot & tethering .
2. Switch on the Wi-Fi hotspot to share your mobile data connection over Wi-Fi,
USB tethering to use a USB connection, or Bluetooth tethering to use Bluetooth.
The other device uses data from your data plan, which may result in data traffic costs. For info
on availability and costs, contact your network service provider.
No need for a computer – you can easily browse the internet on your phone. Catch up on the
news, and visit your favorite websites. You can use the browser on your phone to view web
pages on the internet.
1. Tap Chrome .
2. Type a web address and tap .
Tip: If your network service provider doesn’t charge you a fixed fee for data transfer, to save
on data costs, use a Wi-Fi network to connect to the internet.
Search the web
Explore the web and the outside world with Google Search. You can use the keyboard to write
your search words.
In Chrome,
1. Tap the search bar.
2. Write your search word in the search box.
3. Tap .
You can also select a search word from the proposed matches.
BLUETOOTH®
You can connect wirelessly to other compatible devices, such as phones, computers, headsets,
and car kits. You can also send your photos to compatible phones or to your computer.
Connect to a Bluetooth device
You can connect your phone with many useful Bluetooth devices. For example, with a wireless
headset (sold separately), you can speak on the phone hands-free – you can continue what
you’re doing, such as working at your computer, during a call. Connecting a phone to a
Bluetooth device is called pairing.
1. Tap Settings > Connected devices >
Connection preferences > Bluetooth .
2. Switch Bluetooth to On .
3. Make sure the other device is switched on.
You may need to start the pairing process
from the other device. For details, see the
user guide for the other device.
Since devices with Bluetooth wireless technology communicate using radio waves, they do not
need to be in direct line-of-sight. Bluetooth devices must, however, be within 10 meters (33
feet) of each other, although the connection may be subject to interference from obstructions
such as walls or from other electronic devices.
Paired devices can connect to your phone when Bluetooth is switched on. Other devices can
detect your phone only if the Bluetooth settings view is open.
Do not pair with or accept connection requests from an unknown device. This helps to protect
your phone from harmful content.
4. Tap Pair new device and tap the device
you want to pair with from the list of
discovered Bluetooth devices.
5. You may need to type in a passcode. For
details, see the user guide for the other
device.
Share your content using Bluetooth
If you want to share your photos or other content with a friend, send them to your friend’s
phone using Bluetooth.
You can use more than one Bluetooth connection at a time. For example, while using a
Bluetooth headset, you can still send things to another phone.
1. Tap Settings > Connected devices >
Connection preferences > Bluetooth .
2. Make sure Bluetooth is switched on in both
phones and the phones are visible to each
other.
3. Go to the content you want to send, and
The passcode is only used when you connect to something for the first time.
Remove a pairing
tap > Bluetooth .
4. On the list of found Bluetooth devices, tap
your friend’s phone.
5. If the other phone needs a passcode, type
in or accept the passcode, and tap Pair .
If you no longer have the device with which you paired your phone, you can remove the pairing.
You may need a virtual private network (VPN) connection to access your company resources,
such as intranet or corporate mail, or you may use a VPN service for personal purposes.
Contact your company IT administrator for details of your VPN configuration, or check your
VPN service’s website for additional info.
Use a secure VPN connection
1. Tap Settings > Network & Internet > Advanced > VPN .
2. To add a VPN profile, tap .
3. Type in the profile info as instructed by your company IT administrator or VPN service.
You can set your phone to update the time, date, and time zone automatically. Automatic
update is a network service and may not be available depending on your region or network
service provider.
1. Tap Settings > System > Date & time .
2. Switch Use network-provided time on.
3. Switch Automatic time zone on.
Change the clock to the 24-hour format
Tap Settings > System > Date & time , and switch Use 24-hour format on.
ALARM CLOCK
Set an alarm
1. Tap Clock > Alarm .
2. To add an alarm, tap .
3. To modify an alarm, tap it. To set the alarm to repeat on specific dates, check Repeat and
highlight the days of the week.
Tap Calendar > , and select what type of calendar you want to see.
Calendars are added automatically when you add an account to your phone. To add a new
account with a calendar, go to the apps menu and tap Settings > Accounts > Add account .
Add an event
1. Tap Calendar > .
2. Type in the details you want, and set the
time.
3. To make an event repeat on certain days,
tap Does not repeat , and select how
Tip: To edit an event, tap the event and , and edit the details.
Delete an appointment
1. Tap the event.
2. Tap > Delete .
often the event should repeat.
4. To set a reminder, tap Add notification ,
set the time and tap Done ,
If the icon is not available, tap the icon for Google user account or your Google user account
photo.
Tip: You can also set your phone to update the maps automatically. Tap Maps
> > Offline maps > and switch Automatically update offline maps and
Automatically download offline maps to On .
USE LOCATION SERVICES
Use Maps to find out where you are, attach your location to the photos you take. Location
info can be attached to a photo or video, if your location can be determined using satellite or
network technology. If you share a photo or video that contains location info, the location info
may be shown to those who view the photo or video. Some apps can use your location info to
offer you a wider variety of services.
Switch on location services
Your phone shows your location on the map using a satellite positioning system, Wi-Fi, or
network (Cell ID) based positioning.
The availability, accuracy and completeness of the location info depend on, for example,
your location, surroundings, and third party sources, and may be limited. Location
info may not be available, for example, inside buildings or underground. For privacy
info related to positioning methods, see the HMD Global Privacy Policy, available at
http://www.nokia.com/phones/privacy.
Some satellite positioning systems may require transferring small amounts of data over the
mobile network. If you want to avoid data costs, for example when traveling, you can switch the
mobile data connection off in your phone settings.
Wi-Fi positioning improves positioning accuracy when satellite signals are not available,
especially when you are indoors or between tall buildings. If you’re in a place where the use of
Wi-Fi is restricted, you can switch Wi-Fi off in your phone settings.
Tap Settings > Location , and switch Use location on.
You need to have a Google account added to your phone to use Google Play services. Charges
may apply to some of the content available in Google Play. To add a payment method, tap
Play Store > > Payment methods . Always be sure to have a permission from the payment
method owner when buying content from Google Play.
Add a Google account to your phone
1. Tap Settings > Accounts > Add account > Google . If asked, confirm your device lock
method.
2. Type in your Google account credentials and tap Next , or, to create a new account, tap
Create account .
3. Follow the instructions on your phone.
Download apps
1. Tap Play Store .
2. Tap the search bar to look for apps, or select apps from your recommendations.
3. In the app description, tap Install to download and install the app.
To see your apps, go to the home screen and swipe up from the bottom of the screen.
FREE UP SPACE ON YOUR PHONE
If your phone memory is getting full, move files to a memory card or delete unnecessary files.
Transfer files to a memory card
To move photos from your phone memory to a memory card, tap Files > Images . Press and
hold the photo you want to move, and tap > Move to > SD card .
To move documents and files, tap Files > Documents & Other . Tap next to the file name,
and tap Move to SD card .
Stay in step with the beat – update your phone software and apps wirelessly to get new and
enhanced features for your phone. Updating the software may also improve your phone
performance.
Install available updates
Tap Settings > System > Advanced > System update > Check for update to check if
updates are available.
When your phone notifies you that an update is available, just follow the instructions shown
on your phone. If your phone is low on memory, you may need to move your photos and other
stuff to the memory card.
Warning: If you install a software update, you cannot use the device, even to make emergency
calls, until the installation is completed and the device is restarted.
Before starting the update, connect a charger or make sure the device battery has enough
power, and connect to Wi-Fi, as the update packages may use up a lot of mobile data.
BACK UP YOUR DATA
To ensure your data is safe, use the backup feature in your phone. Your device data (such as
Wi-Fi passwords and call history) and app data (such as settings and files stored by apps) will be
backed up remotely.
Switch on automatic backup
Tap Settings > System > Advanced > Backup , and switch back up on.
RESTORE ORIGINAL SETTINGS AND REMOVE PRIVATE CONTENT FROM YOUR
PHONE
Accidents can happen – if your phone is not working properly, you can restore its settings. Or,
if you buy a new phone, or otherwise want to dispose of or recycle your phone, here’s how you
can remove your personal info and content. Note that it is your responsibility to remove all
private content.
Reset your phone
1. Tap Settings > System > Advanced > Reset options > Erase all data (factory reset) .
You can set your phone to require authentication when unlocking the screen.
Set a screen lock
1. Tap Settings > Security > Screen lock .
2. Choose the type of lock and follow the instructions on your phone.
PROTECT YOUR PHONE WITH YOUR FINGERPRINT
Add a fingerprint
1. Tap Settings > Security > Fingerprint .
2. Select what backup unlocking method you want to use for the lock screen and follow the
instructions shown on your phone.
Unlock your phone with your finger
Place your registered finger on the sensor.
If there is a fingerprint sensor error, and you cannot use alternative sign-in methods to
recover or reset the phone in any way, your phone will require service by authorized personnel.
Additional charges may apply, and all the personal data on your phone may be deleted. For
more info, contact the nearest care point for your phone, or your phone dealer.
2. Select what backup unlocking method you want to use for the lock screen and follow the
instructions shown on your phone.
Keep your eyes open and make sure your face is fully visible and not covered by any object,
such as a hat or sunglasses.
Note: Using your face to unlock your phone is less secure than using a fingerprint, pattern or
password. Your phone may be unlocked by someone or something with similar appearance.
Face unlock may not work properly in backlight or too dark or bright environment.
Unlock your phone with your face
To unlock your phone, just turn your screen on and look at the camera.
If there is a facial recognition error, and you cannot use alternative sign-in methods to recover
or reset the phone in any way, your phone will require service. Additional charges may apply,
and all the personal data on your phone may be deleted. For more info, contact the nearest
authorized service facility for your phone, or your phone dealer.
CHANGE YOUR SIM PIN CODE
If your SIM card came with a pre-set PIN code, you can change it to something more secure.
Not all network service providers support this.
You can choose which digits to use for the SIM PIN. The SIM PIN code can be 4-8 digits.
1. Tap Settings > Security > SIM card lock .
2. Under the selected SIM card, tap Change SIM PIN .
ACCESS CODES
Learn what the different codes on your phone are for.
PIN or PIN2 code
PIN or PIN2 codes have 4-8 digits.
These codes protect your SIM card against unauthorized use or are required to access some
features. You can set your phone to ask for the PIN code when you switch it on.
If you forget the codes or they aren’t supplied with your card, contact your network service
provider.
If you type in the code incorrectly 3 times in a row, you need to unblock the code with the PUK
or PUK2 code.
PUK or PUK2 codes
PUK or PUK2 codes are required to unblock a PIN or PIN2 code.
If the codes are not supplied with your SIM card, contact your network service provider.
Lock code
Lock code is also known as security code or password.
The lock code helps you protect your phone against unauthorized use. You can set your phone
to ask for the lock code that you define. Keep the code secret and in a safe place, separate
from your phone.
If you forget the code and your phone is locked, your phone will require service. Additional
charges may apply, and all the personal data on your phone may be deleted. For more info,
contact the nearest authorized service facility for your phone, or your phone dealer.
The IMEI code is used to identify phones in the network. You may also need to give the number
to your authorized service facility or phone dealer. To view your IMEI code:
• dial *#06#
• check the original sales box
If the IMEI code is printed on your phone, you may find it, for example, on the SIM tray or under
the back cover, if your phone has a removable cover.
Locate or lock your phone
If you lose your phone, you may be able to find, lock, or erase it remotely if you have signed
in to a Google Account. Find My Device is on by default for phones associated with a Google
Account.
To use Find My Device, your lost phone must be:
• Turned on
• Signed in to a Google Account
• Connected to mobile data or Wi-Fi
• Visible on Google Play
• Location turned on
• Find My Device turned on
When Find My Device connects with your phone, you see the phone’s location, and the phone
gets a notification.
1. Open android.com/find on a computer, tablet or phone connected to the internet and sign
in to your Google Account.
2. If you have more than one phone, click the lost phone at the top of the screen.
3. On the map, see about where the phone is. The location is approximate and may not be
accurate.
If your device can’t be found, Find My Device will show its last known location, if available. To
lock or erase your phone, follow the instructions on the web site.
Read these simple guidelines. Not following them may be dangerous or against local laws and
regulations. For further info, read the complete user guide.
The device and/or its screen is made of glass. This glass can break if the device is dropped on a
hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts
of the device or attempt to remove the broken glass from the device. Stop using the device
until the glass is replaced by authorized service personnel.
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NETWORK SERVICES AND COSTS
Using some features and services, or downloading content, including free items, require a
network connection. This may cause the transfer of large amounts of data, which may result
in data costs. You may also need to subscribe to some features.
Important: 4G/LTE might not be supported by your network service provider or by the service
provider you are using when traveling. In these cases, you may not be able to make or receive
calls, send or receive messages or use mobile data connections. Tomake sure your device
works seamlessly when full 4G/LTE service is not available, it is recommended that you
change the highest connection speed from 4G to 3G. To do this, on the home screen, tap
Settings > Network & Internet > Mobile network , and switch Preferred network type to
3G .
• Do not store the device in high
temperatures. High temperatures may
damage the device or battery.
Nokia 2.4 User Guide
• Do not store the device in cold
temperatures. When the device warms to
• Only use a soft, clean, dry cloth to clean
the surface of the device.
its normal temperature, moisture can form
inside the device and damage it.
• Do not paint the device. Paint can prevent
proper operation.
• Do not open the device other than as
instructed in the user guide.
• Keep the device away from magnets or
magnetic fields.
• Unauthorized modifications may damage
the device and violate regulations
governing radio devices.
• To keep your important data safe, store
it in at least two separate places, such as
your device, memory card, or computer, or
• Do not drop, knock, or shake the device or
write down important info.
the battery. Rough handling can break it.
During extended operation, the device may feel warm. In most cases, this is normal. To avoid
getting too warm, the device may automatically slow down, dim display during a video call,
close apps, switch off charging, and if necessary, switch itself off. If the device is not working
properly, take it to the nearest authorized service facility.
To check if your phone has a removable or non-removable battery, see the Get started guide.
Devices with a removable battery Use your device only with an original rechargeable battery.
The battery can be charged and discharged hundreds of times, but it will eventually wear out.
When the talk and standby times are noticeably shorter than normal, replace the battery.
Devices with a non-removable battery Do not attempt to remove the battery, as you may
damage the device. The battery can be charged and discharged hundreds of times, but it will
eventually wear out. When the talk and standby times are noticeably shorter than normal, to
replace the battery, take the device to the nearest authorized service facility.
Charge your device with a compatible charger. Charger plug type may vary. Charging time can
vary depending on device capability.
Battery and charger safety info
Once charging of your device is complete, unplug the charger from the device and electrical
outlet. Please note that continuous charging should not exceed 12 hours. If left unused, a fully
charged battery will lose its charge over time.
Extreme temperatures reduce the capacity and lifetime of the battery. Always keep the
battery between 15°C and 25°C (59°F and 77°F) for optimal performance. A device with a
hot or cold battery may not work temporarily. Note that the battery may drain quickly in cold
temperatures and lose enough power to switch off the phone within minutes. When you are
outdoors in cold temperatures, keep your phone warm.
Obey local regulations. Recycle when possible. Do not dispose as household waste.
Do not expose the battery to extremely low air pressure or leave it to extremely high
temperature, for example dispose it in a fire, as that may cause the battery to explode or leak
flammable liquid or gas.
Do not dismantle, cut, crush, bend, puncture, or otherwise damage the battery in any way.
If a battery leaks, do not let liquid touch skin or eyes. If this happens, immediately flush the
affected areas with water, or seek medical help. Do not modify, attempt to insert foreign
objects into the battery, or immerse or expose it to water or other liquids. Batteries may
explode if damaged.
Use the battery and charger for their intended purposes only. Improper use, or use of
unapproved or incompatible batteries or chargers may present a risk of fire, explosion, or other
hazard, and may invalidate any approval or warranty. If you believe the battery or charger is
damaged, take it to a service centre or your phone dealer before continuing to use it. Never
use a damaged battery or charger. Only use the charger indoors. Do not charge your device
during a lightning storm.
To unplug a charger or an accessory, hold and pull the plug, not the cord.
Additionally, the following applies if your device has a removable battery:
• Always switch the device off and unplug the charger before removing the battery.
• Accidental short-circuiting can happen when a metallic object touches the metal strips on
the battery. This may damage the battery or the other object.
The availability of some products, features, applications and services described in this guide
may vary by region and require activation, sign up, network and/or internet connectivity and
an appropriate service plan. For more info, contact your dealer or your service provider.
This device may contain commodities, technology or software subject to export laws and
regulations from the US and other countries. Diversion contrary to law is prohibited.
The contents of this document are provided ”as is”. Except as required by applicable law, no
warranties of any kind, either express or implied, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose, are made in relation to the
accuracy, reliability or contents of this document. HMD Global reserves the right to revise this
document or withdraw it at any time without prior notice.
To the maximum extent permitted by applicable law, under no circumstances shall HMD Global
or any of its licensors be responsible for any loss of data or income or any special, incidental,
consequential or indirect damages howsoever caused.
Reproduction, transfer or distribution of part or all of the contents in this document in any
form without the prior written permission of HMD Global is prohibited. HMD Global operates
a policy of continuous development. HMD Global reserves the right to make changes and
improvements to any of the products described in this document without prior notice.
HMD Global does not make any representations, provide a warranty, or take any responsibility
for the functionality, content, or end-user support of third-party apps provided with your
device. By using an app, you acknowledge that the app is provided as is.
Downloading of maps, games, music and videos and uploading of images and videos may
involve transferring large amounts of data. Your service provider may charge for the data
transmission. The availability of particular products, services and features may vary by region.
Please check with your local dealer for further details and availability of language options.
Certain features, functionality and product specifications may be network dependent and
subject to additional terms, conditions, and charges.
All specifications, features and other product information provided are subject to change
without notice.
HMD Global Privacy Policy, available at http://www.nokia.com/phones/privacy, applies to your
use of the device.
HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets. Nokia is a
registered trademark of Nokia Corporation.
Android, Google and other related marks and logos are trademarks of Google LLC.
The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by HMD Global is under license.