NISSAN Versa Hatchback Service Maintenance Guide 2012

2012

SERVICE AND MAINTENANCE GUIDE

VEHICLE IDENTIFICATION

Vehicle Identification Number (VIN) ______________________________________________________

Delivery Date ____________________________ Warranty Start Date ________________________

Mileage at Delivery________________________ Model Year________________________________

Selling Dealer ____________________________ Selling Dealer Phone________________________

OWNER’S LITERATURE INFORMATION ..................................2

INTRODUCTION

Nissan Maintenance ...............................................3

Why Nissan Service? ...............................................4

Nissan Commercial Vehicles ...........................................5

NISSAN MAINTENANCE & REPAIR SUPPORT

Extended Service Plans .............................................7

Genuine Nissan Collision Parts .........................................8

Complimentary Multi-Point Inspection .....................................14

Genuine Nissan Parts You Can Rely On ................................16,18,20

Nissan Services Designed With You in Mind .............................24,28,34

Nissan Express Services ............................................38

SCHEDULED MAINTENANCE GUIDE

Determining the Proper Maintenance Interval ..................................9

Explanation of Scheduled Maintenance Items .................................10

Maintenance Schedule .............................................13

Maintenance Log ................................................54

OWNER’S LITERATURE INFORMATION

INDEX OF TOPICS WHERE TO FIND INFORMATION

Recommended Fuel, Lubricants, Fluids .... Owner’s Manual: chapter 9

Radio/CD/Heater/AC Operation ........ Owner’s Manual: chapter 4

Starting and Driving Your Vehicle ........ Owner’s Manual: chapter 5

Security System Operation ............ Owner’s Manual: chapter 2

Changing a Flat Tire ................. Owner’s Manual: chapter 6

New Vehicle Limited Warranty .......... “2012 New Vehicle Limited Warranty” section in

Warranty Information Booklet

Federal Emission Control Warranties ..... “Federal Vehicle Emission Control Limited Warranties” section in

Warranty Information Booklet

California Emission Control Warranties .... “California Vehicle Emission Control Warranties”

section in Warranty Information Booklet

Tire Pressure/Rotation ................ Owner’s Manual: chapter 8

Tire Warranties/Safety Information ....... Individual tire manufacturer warranty sections in

Warranty Information Booklet

Consumer Affairs Assistance ........... “Nissan’s Customer Care Program” section in Warranty

Information Booklet Customer Care/Lemon Law Information Booklet

Do It Yourself Information .............. Owner’s Manual: chapter 8

General Maintenance ................ Owner’s Manual: chapter 8

* Not applicable outside the United States

NISSAN MAINTENANCE

Maintain Your Investment

Preventative scheduled maintenance is an important investment to optimize the performance, reliability, durability, safety and resale value of your Nissan. Scheduling your vehicle’s maintenance at the recommended intervals will ensure your vehicle is running at its best.

We want you to enjoy your Nissan vehicle. This Service and Maintenance Guide is designed to help you make sure your vehicle receives proper and timely maintenance that is necessary. Key services are explained in detail, along with an outline of scheduled maintenance to help you maintain your vehicle. Your local Nissan dealer can assist you in determining the best schedule based on your driving habits and local conditions.

Failure to perform scheduled maintenance may result in excluding portions of your vehicle from warranty coverage and may reduce the performance, safety, reliability, durability and/or resale value of your vehicle. See your Warranty Information Booklet and Owner’s Manual for details.

WHY NISSAN SERVICE?*

GENUINE SERVICE

To preserve the quality, reliability and safety of your vehicle, an authorized Nissan dealer is recommended for maintenance or repair. Only an authorized Nissan dealer offers you these advantages:

● Nissan trained and ASE certified technicians

● Immediate access to warranty service history and

Your Nissan dealer is a full-service maintenance and repair center. We recommend using authorized Nissan Service and genuine Nissan Parts that we have designed for their reliability, safety and suitability for your Nissan vehicle. We are committed to providing you with quick, efficient, and competitively priced service and parts.

Nissan technical information

● Latest diagnostic, special tools and service techniques

● Genuine Nissan Parts that meet Nissan’s demanding

standards

● 12 month/12,000 mile parts and labor limited warranty

when Genuine Nissan Parts are installed by your dealer

● Lifetime limited warranty on select replacement parts

● Complimentary Multi-Point Inspections (at participat-

ing dealers)

● Clear, up-front estimates

● Time guaranteed Express Services (at participating

dealers)

● Over 1,000 locations nationwide

● Shuttle service/Courtesy van (at participating dealers)

* May differ or not apply outside the United States, please inquire of your dealer.

NISSAN COMMERCIAL VEHICLES

SMART SOLUTIONS TO SUPPORT YOUR BUSINESS VEHICLE NEEDS

Our Commitment to You

At Nissan Commercial Vehicles, we understand that your vehicle is the life blood of your business. That’s why we’ve partnered with our commercial certified dealers to make absolutely sure that we’re there when you need us with parts and service, vehicle support and vehicle financing solutions.

Parts and Service Solutions

Keeping your vehicle on the road can be important to a smooth running and successful business. As part of our parts and service commitment to you, you’ll find the following at every one of our commercial certified dealers:

● NCV Next Bay Priority Service Guarantee –You

don’t have time to stand in line. That is why your commercial certified Nissan dealer will prioritize your vehicle into the next available commercial bay

● Extended Service Hours – Your commercial certi-

fied Nissan dealer stays open longer to meet your service needs

May differ or not apply outside the United States, please inquire at your dealer.

● Enhanced Commercial Parts Stocking – NCV

dealers stock the right parts to keep your vehicle on the road

● Commercial Certified Parts and Service Staff –

NCV dealers’ parts and service staff are knowledgeable, dedicated and intensely focused on reducing downtime and ensuring everything possible is done to keep you on the road

Vehicle Support Solutions

With all you have to think about in running your business, we are committed to contributing to your peace of mind with:

● Roadside Assistance – Our commercial vehicles

come with the confidence of Roadside Assistance including services such as towing, tire changes and dead battery jump starts

● Service and Maintenance Plans – Developed spe-

cifically for Nissan Commercial Vehicles and backed by Nissan, a wide variety of service plans are available to you, including high-mileage options

● Warranty – You’re covered with our 3-year/36,000-

mile basic coverage and 5-year/60,000-mile powertrain warranties

NISSAN COMMERCIAL VEHICLES

Vehicle Financing Solutions

From the moment you request vehicle financing, we consider the unique nature of how your company operates and suggest a financing plan that will maximize your fleet vehicle investment. Leverage your company’s net worth through NMAC’s SignatureBusiness™ lines of credit.

Your authorized Nissan Commercial Vehicle dealer has all the details and will be glad to help you find the solutions that are right for your business.

May differ or not apply outside the United States, please inquire at your dealer.

EXTENDED SERVICE PLANS*

If someone told you, you could drive your new Nissan for the next 8 years or 120,000 miles, almost worry-free of unexpected repair costs, would you be interested?

Nissan’s “Security+Plus” family of extended service contracts delivers the peace of mind that does just that. Security+Plus vehicle protection plans can cover everything from over 780 up to 1,950 vehicle components to roadside assistance to rental vehicle costs and provide: Nationwide Coverage (over 1,000 Nissan dealers nationwide); utilizing: Genuine Nissan Parts (new or in some cases remanufactured); installed by: Factory Trained Technicians (trained by us to work on your vehicle). And you’ll be protected against future inflation (rising cost of parts and labor).

Security+Plus coverage can be purchased any time within your vehicle’s original 3-year/36,000-mile basic limited warranty period. Just contact your selling dealer and tell them you’d like to take advantage of one of the best mechanical breakdown plans available for your Nissan today.

* These products not available outside the United States.

See your participating Nissan dealer for details.

Do you currently have someone that maintains your yard? Cleans your house? Maintains your vehicle? With Maintenance+Plus you’ll be hiring Nissan to maintain your vehicle to factory specification by factory trained technicians. Like Security+Plus, you’ll benefit from Na-

tionwide Coverage, Genuine Nissan Parts, Factory Trained Technicians, and you’ll be protected against

future inflation (rising costs of parts and labor). What could be easier? Maintenance+Plus offers four service levels, two service intervals and five time and mileage periods... so it’s easy to find a plan that’s right for you. Didn’t purchase Maintenance+Plus at the time of vehicle delivery? Don’t sweat the small stuff, ‘New’ Maintenance+Plus contracts can be purchased any time within the first 6-months/7,500-miles of original vehicle sale date. If for some reason you missed this initial window a ‘Used’ Maintenance+Plus contract may be purchased at any time throughout the life of the vehicle. Just contact your selling dealer and tell them you’d like to take advantage of one of the best maintenance plans available for your Nissan today.

GENUINE NISSAN COLLISION PARTS

If you have an accident, insist on Genuine Nissan Collision Parts. If you want your vehicle to be restored using parts made to Nissan’s original exacting specifications – if you want it to last, help to protect your personal safety and to help hold its resale value, the solution is simple. Tell your insurance agent and your repair shop to use only Genuine Nissan Collision Parts.

Many non-genuine parts are copies made from impressions of Nissan parts and may not match the specifications and performance standards of Genuine Nissan Parts. As a result, non-genuine parts may not look or fit right, and may be less safe.

The hood on your vehicle is a good example. Nissan designed it with hood buckling creases to help prevent the hood from penetrating the interior of your vehicle in an accident. Non-genuine parts may not provide such built-in safeguards.

In some states, the law says you must be advised if non-genuine parts are used to repair your vehicle. Why

should you take a chance?

* This warranty does not apply to vehicles or parts not distributed by Nissan North America and/or sold outside the United States.

Replacement Panel Limited Lifetime Corrosion Warranty*

If you have your collision damage repaired using Genuine Nissan Outer Sheet Metal Panels you don’t have to worry about corrosion. That’s because these panels are warranted against inside out rust-through perforation for as long as you own your Nissan. Another reason to insist on Genuine Nissan Collision Repair Parts.

DETERMINING THE PROPER MAINTENANCE INTERVAL

As a condition of your vehicle’s warranty, you are responsible for properly maintaining your vehicle. In maintaining your vehicle, you should follow either Schedule 1 or Schedule 2 as listed below. Use these guidelines to determine which maintenance schedule to use.

SCHEDULE 1 (more severe operating conditions), every 3,750 miles or 3 months, whichever comes first

Use Schedule 1 if you primarily operate your vehicle under any of these conditions:

● Repeated short trips of less than 5 miles in normal temperatures or less than 10 miles in freezing temperatures

● Stop-and-go traffic in hot weather or low speed driving for long distances

● Driving in dusty conditions or on rough, muddy, or salt-spread roads

● Towing a trailer, or using a camper or car-top carrier

* Premium Maintenance is a Nissan-recommended option; You need not perform such maintenance in order to maintain the warranties which come with your Nissan.

Premium Maintenance may not be available outside the United States, please inquire of your dealer.

❑For the ultimate in preventative maintenance, ask your Service Advisor for a complimentary Multi-Point Inspection every time you visit your partici-

pating Nissan dealer. See page 12 for more information on Multi-Point Inspections.

SCHEDULE 2 (less severe operating conditions), every 7,500 miles or 6 months, whichever comes first

Schedule 2 features 7,500-mile service intervals; with Schedule 2 fewer maintenance items are regularly checked or replaced than with Schedule 1. Generally, Schedule 2 applies only to highway driving in temperate conditions. Use Schedule 2 only if you primarily operate your vehicle under conditions other than those listed in Schedule 1.

PREMIUM MAINTENANCE

Premium Maintenance is a Nissan recommended optional upgrade that adds services to Schedule 1 and 2 when maintenance is performed. Performing the Premium upgrade services may optimize the performance, durability, reliability, and resale value of your vehicle. (Premium Maintenance items are available at every 30, 000 miles or 24 month interval.)

EXPLANATION OF SCHEDULED MAINTENANCE ITEMS

The following descriptions are provided to give you a better understanding of the scheduled maintenance items that should be regularly checked or replaced. The maintenance log indicates at which mileage/time intervals each item requires service.

In addition to scheduled maintenance, your Nissan requires that some items be checked during normal day-to-day operation. You can find these items listed under “General Maintenance” in Chapter 8 of your Owner’s Manual.

Items marked with “*” are recommended by Nissan for reliable vehicle operation. You are not required to perform maintenance on these items in order to maintain the warranties which come with your Nissan. Other maintenance items and intervals are required.

When applicable, additional information can be found in the “Maintenance and do-it-yourself” section in Chapter 8 of your Owner’s Manual.

NOTE: Nissan does not advocate the use of non-OEM approved aftermarket flushing systems and strongly advises against performing these services on a Nissan product. Many of the aftermarket flushing systems use non-OEM approved chemicals or solvents, the use of which has not been validated by Nissan.

For recommended fuel, lubricants, fluids, grease, and refrigerant, refer to Chapter 9 in your Owner’s Manual.

Emission Control System Maintenance:

Drive Belts*

Check engine drive belts for wear, fraying or cracking and for proper tension. Replace any damaged drive belts.

Engine Air Filter

Replace at specified intervals. When driving for prolonged periods in dusty conditions, check/replace the filter more frequently.

Engine Coolant*

Replace coolant at the specified interval. When adding or replacing coolant, be sure to use only Genuine Nissan Long Life Antifreeze/Coolant (Blue) or equivalent with the proper mixture. (Refer to the Owner’s Manual to determine the proper mixture for your area.) The recommended service interval of the factory-fill coolant is 105,000 miles (168,000 km) or 7 years, whichever comes first. Subsequent replacement of Genuine Nissan Long Life Antifreeze/Coolant (Blue) should occur every 75,000 miles (120,000 km) or 5 years whichever comes first.

EXPLANATION OF SCHEDULED MAINTENANCE ITEMS

NOTE: Mixing any other type of coolant or the use of non-distilled water will reduce the recommended service interval of the coolant.

Engine Oil and Oil Filter

Replace engine oil and oil filter at the specified intervals. For recommended oil grade and viscosity refer to Chapter 9 in your Owner’s Manual.

Engine Valve Clearance*

Inspect only if valve noise increases. Adjust valve clearance if necessary.

Evaporative Emissions Control Vapor Lines*

Check vapor lines for leaks or looseness. Tighten connections or replace parts as necessary.

Fuel Filter

Maintenance-free item (in-tank type filter).

Fuel Lines*

Check the fuel hoses, piping and connections for leaks, looseness, or

deterioration. Tighten connections or replace parts as necessary.

Spark Plugs

Replace at specified intervals. Install new plugs of the same type as originally equipped.

Chassis and Body Maintenance:

Brake Lines and Cables

Visually inspect for proper installation. Check for chafing, cracks, deterioration, and signs of leaking. Replace any deteriorated or damaged parts immediately.

Brake Pads, Rotors, Drums, & Linings

Check for wear, deterioration and fluid leaks. Replace any deteriorated or damaged parts immediately.

Exhaust System

Visually inspect the exhaust pipes, muffler and hangers for leaks, cracks,

deterioration, and damage. Tighten connections or replace parts as necessary.

In-Cabin Microfilter

Standard equipment on cube, Murano, Altima, Altima Coupe, Armada Platinum, Pathfinder, Frontier LE and Pro-4X Off-Road, Maxima, Titan Crew Cab LE, Quest, Rogue, Sentra, Versa Hatchback and Xterra (except X).

Optional accessory on some models. Replace at specified intervals. When driving for prolonged periods in dusty conditions, replace the filter more frequently.

Propeller Shaft(s)

Check for damage, looseness, and grease leakage. (4WD/AWD/RWD).

EXPLANATION OF SCHEDULED MAINTENANCE ITEMS

Steering Gear and Linkage, Axle and Suspension Parts, Drive Shaft Boots

Check for damage, looseness, and leakage of oil or grease. Under severe driving conditions, inspect more frequently.

Tire Rotation

Tires should be rotated every 7,500 miles according to the instructions in the Owner’s Manual (except all 370Z). When rotating tires, check for damage and uneven wear. Replace if necessary.

Transmission Fluid/Oil, Differential Oil, Transfer Case Oil

Visually inspect for signs of leakage at specified intervals.

If towing a trailer, using a camper or car-top carrier, or driving on rough or muddy roads:

● replace the fluid/oil every 30,000

miles or 24 months.

● For vehicles with a CVT transmis-

sion (cube, Murano, Altima, Altima Coupe, Maxima, Rogue, Sentra and Versa), replace the fluid every 60,000 miles or request the dealer to inspect the fluid deterioration data using a Consult. If the deterioration data is more than 210000, replace the CVT fluid.

Automatic transmission fluid for 370Z and NV 1500/2500/3500 is maintenance-free.

Off-Road Maintenance

Check the following items frequently whenever you drive off-road through deep sand, mud or water:

● Brake pads and rotors

● Brake linings and drums

● Brake lines and hoses

● Differential, transmission and

transfer case oil

● Steering linkage

● Propeller shaft(s) and front drive

shafts

● Engine air filter

● Clutch housing drain (4WD only)

MAINTENANCE SCHEDULE

The following Maintenance Schedule has been compiled by Nissan to assist you in performing the recommended maintenance services and keeping appropriate records of services performed. Along with the related repair invoices, receipts, and other such records, a properly documented maintenance history could enhance the value of your vehicle should you ever wish to sell it. The services listed represent the minimal Nissan recommended requirements for each time/mileage interval, up to 120,000 miles / 96 months. Beginning on page 52 you will find a log that should be used to track when and where services were performed. Ask your Service Advisor to update your log each time your vehicle is serviced.

MAINTENANCE SCHEDULE

COMPLIMENTARY MULTI-POINT INSPECTION*

For the ultimate in preventative maintenance, ask your Service Advisor for a complimentary Multi-Point Inspection every time you visit your participating Nissan dealer.

MPI’s are performed by Nissan factory trained Technicians who will provide you with a detailed report of your vehicle’s condition.

Driving your Nissan should be as worry-free an experience as possible. Trust your Nissan dealership to inspect and maintain your vehicle so you can take pride in knowing your vehicle is ready for the road ahead.

*Available at participating dealers NOTE: Multi-Point Vehicle Inspection form shown is an

example. Actual form and contents may vary.

MAINTENANCE SCHEDULE

3,750 MILES OR 3 MONTHS

SCHEDULE 1 (MORE SEVERE)

Replace engine oil and filter

❑

❑ For the ultimate in preventative maintenance, ask your Service Advisor for a complimentary Multi-Point Inspection every time you visit your partici-

pating Nissan dealer. See page 14 for more information on Multi-Point Inspections.

Replace engine oil and filter

❑

(Titan FFV and Armada FFV) All other models: Next scheduled maintenance at 7,500 Miles or 6 Months

SCHEDULE 2 (LESS SEVERE)

MAINTENANCE SCHEDULE

GENUINE NISSAN PARTS YOU CAN RELY ON

Genuine Nissan Oil Filters

Genuine Nissan Oil Filters are designed specifically for your vehicle.

Genuine Nissan Oil Filters have an anti-drainback valve that keeps oil in the filter when the engine is not running. This prevents harmful engine wear on start-up.

MAINTENANCE SCHEDULE

+ 42 hidden pages

NISSAN Versa Hatchback Service Maintenance Guide 2012

TABLE OF CONTENTS