This device is intended for use only by qualified medical personnel.
Use only Nihon Kohden approved products with this device. Use of non-approved products or in
a non-approved manner may affect the performance specifications of the device. This includes,
but is not limited to, batteries, recording paper, pens, extension cables, electrode leads, input
boxes and AC power.
Please read these precautions thoroughly before attempting to operate the instrument.
1. To safely and effectively use the instrument, its operation must be fully understood.
2. When installing or storing the instrument, take the following precautions:
(1) Avoid moisture or contact with water, dust, extreme atmospheric pressure, excessive humidity and temperatures,
poorly ventilated areas, and saline or sulphuric air.
(2) Place the instrument on an even, level floor. Avoid vibration and mechanical shock, even during transport.
(3) Avoid placing in an area where chemicals are stored or where there is danger of gas leakage.
(4) The power line source to be applied to the instrument must correspond in frequency and voltage to product
specifications, and have sufficient current capacity.
(5) Choose a room where a proper grounding facility is available.
3. Before Operation
(1) Check that the instrument is in perfect operating order.
(2) Check that the instrument is grounded properly.
(3) Check that all cords are connected properly.
(4) Pay extra attention when the instrument is in combination with other instruments to avoid misdiagnosis or other
problems.
(5) All circuitry used for direct patient connection must be doubly checked.
(6) Check that battery level is acceptable and battery condition is good when using battery-operated models.
4. During Operation
(1) Both the instrument and the patient must receive continual, careful attention.
(2) Turn power off or remove electrodes and/or transducers when necessary to assure the patient’s safety.
(3) Avoid direct contact between the instrument housing and the patient.
5. To Shutdown After Use
(1) Turn power off with all controls returned to their original positions.
(2) Remove the cords gently; do not use force to remove them.
(3) Clean the instrument together with all accessories for their next use.
6. The instrument must receive expert, professional attention for maintenance and repairs. When the instrument is not
functioning properly, it should be clearly marked to avoid operation while it is out of order.
7. The instrument must not be altered or modified in any way.
8. Maintenance and Inspection:
(1) The instrument and parts must undergo regular maintenance inspection at least every 6 months.
(2) If stored for extended periods without being used, make sure prior to operation that the instrument is in perfect
operating condition.
Service Manual BSM-4100i
(3) Technical information such as parts list, descriptions, calibration instructions or other information is available for
qualified user technical personnel upon request from your Nihon Kohden distributor.
9. When the instrument is used with an electrosurgical instrument, pay careful attention to the application and/or
location of electrodes and/or transducers to avoid possible burn to the patient.
10. When the instrument is used with a defibrillator, make sure that the instrument is protected against defibrillator
discharge. If not, remove patient cables and/or transducers from the instrument to avoid possible damage.
WARRANTY POLICY
Nihon Kohden Corporation (NKC) shall warrant its products against all defects in materials and workmanship for one year
from the date of delivery. However, consumable materials such as recording paper, ink, stylus and battery are excluded from
the warranty.
NKC or its authorized agents will repair or replace any products which prove to be defective during the warranty period,
provided these products are used as prescribed by the operating instructions given in the operator’s and service manuals.
No other party is authorized to make any warranty or assume liability for NKC’s products. NKC will not recognize any other
warranty, either implied or in writing. In addition, service, technical modification or any other product change performed by
someone other than NKC or its authorized agents without prior consent of NKC may be cause for voiding this warranty.
Defective products or parts must be returned to NKC or its authorized agents, along with an explanation of the failure.
Shipping costs must be pre-paid.
This warranty does not apply to products that have been modified, disassembled, reinstalled or repaired without Nihon
Kohden approval or which have been subjected to neglect or accident, damage due to accident, fire, lightning, vandalism,
water or other casualty, improper installation or application, or on which the original identification marks have been
removed.
In the USA and Canada other warranty policies may apply.
CAUTION
United States law restricts this device to sale by or on the order of a physician.
iiService Manual BSM-4100
EMC RELATED CAUTION
This equipment and/or system complies with the International Standard IEC 60601-1-2 for electromagnetic
compatibility for medical electrical equipment and/or system. However, an electromagnetic environment that
exceeds the limits or levels stipulated in the IEC 60601-1-2, can cause harmful interference to the equipment
and/or system or cause the equipment and/or system to fail to perform its intended function or degrade its
intended performance. Therefore, during the operation of the equipment and/or system, if there is any
undesired deviation from its intended operational performance, you must avoid, identify and resolve the
adverse electromagnetic effect before continuing to use the equipment and/or system.
The following describes some common interference sources and remedial actions:
1. Strong electromagnetic interference from a nearby emitter source such as an authorized radio station or
cellular phone:
Install the equipment and/or system at another location if it is interfered with by an emitter source such
as an authorized radio station. Keep the emitter source such as cellular phone away from the equipment
and/or system.
2. Radio-frequency interference from other equipment through the AC power supply of the equipment and/
or system:
Identify the cause of this interference and if possible remove this interference source. If this is not
possible, use a different power supply.
3. Effect of direct or indirect electrostatic discharge:
Make sure all users and patients in contact with the equipment and/or system are free from direct or
indirect electrostatic energy before using it. A humid room can help lessen this problem.
4. Electromagnetic interference with any radio wave receiver such as radio or television:
If the equipment and/or system interferes with any radio wave receiver, locate the equipment and/or
system as far as possible from the radio wave receiver.
If the above suggested remedial actions do not solve the problem, consult your Nihon Kohden Corporation
subsidiary or distributor for additional suggestions.
The CE mark is a protected conformity mark of the European Community. The products herewith comply
with the requirements of the Medical Device Directive 93/42/EEC.
The CE mark only applies to the BSM-4100K Bedside Monitors.
This equipment complies with International Standard IEC 60601-1-2 (1993) which requires CISPR11, Group 1,
Class B. Class B EQUIPMENT is equipment suitable for use in domestic establishments and in
establishments directly connected to a low voltage power supply network which supplies buildings used for
domestic purposes.
Service Manual BSM-4100iii
Conventions Used in this Manual and Instrument
Warnings, Cautions and Notes
Warnings, cautions and notes are used in this manual to alert or signal the reader to specific information.
WARNING
A warning alerts the user to possible injury or death associated with the use or misuse of the instrument.
CAUTION
A caution alerts the user to possible injury or problems with the instrument associated with its use or
misuse such as instrument malfunction, instrument failure, damage to the instrument, or damage to other
property.
NOTE
A note provides specific information, in the form of recommendations, prerequirements, alternative
methods or supplemental information.
ivService Manual BSM-4100
Explanations of the Symbols in this Manual and Instrument
The following symbols found in this manual/instrument bear the respective descriptions as given.
On panels
SymbolDescriptionSymbolDescription
Standby
“On” only for a part of instrument
“Off” only for a part of instrumentType CF applied part
BatteryType BF applied part
Battery chargingData input/output
Record start/stopInput/output terminal
Out of paperAlternating current
Alarm suspendEquipotential terminal
Defibrillation-proof type CF applied
part
Defibrillation-proof type BF applied
part
NIBPRemote terminal
NIBP intervalYear of manufacture
NIBP startSerial number
NIBP stopProtective earth
MenuHigh voltage
Home (monitoring screen)
Attention, consult operator’s
manual
Output
The CE mark is a protected
conformity mark of the European
Community. The products herewith
comply with the requirements of the
Medical Device Directive
93/42/EEC.
Measuring impedance available range:0 to 2 kΩ
Internal noise:≤0.2 Ω (Refer to input)
Excitor current:30 ±10 µArms at 31.25 kHz
Frequency response:0.1 to 3.2 Hz ±1 Hz (−3 dB)
Respiration counter counting range:0 to 150 breaths/min
Defibrillation proof:Respiration input protected against 400 J discharge
15Power lampLights when the instrument power is turned on.
16AC power lamp
17Battery power lampLights when operating on the battery power.
18Battery charging lampLights or slowly blinks when charging.
19Record keyPress to start or stop recording.
20Out of paper lamp
For checking the amount of recording paper.
(BSM-4101/4102/4103/4104 only)
Pull up the lever to open the paper magazine.
(BSM-4101/4102/4103/4104 only)
Displays monitoring data. Touching a key or data on the screen changes
displaying screen and settings.
Press and hold for more than one second to turn the instrument power on or
off.
Lights when the power cord is connected between the AC SOURCE socket
and AC outlet.
Blinks when out of paper. Lights when paper magazine is open.
(BSM-4101/4102/4103/4104 only)
Service Manual BSM-41001.19
1. GENERAL
Socket Panel
On the BSM-4101/4103/4111/4113 Monitors
Refer to Warning and Caution in the
"General Safety Information" in the
SpO2 socket
Connects to the SpO2 connection cord.
operator's manual.
ECG/RESP socket
Connects to the ECG
connection cord.
Multi-parameter sockets
Connect to the connection cord of the
parameter to be monitored (IBP,
temperature, CO, CO2, FiO2 or
Refer to Warning and
Note on the next page.
NIBP socket
Connects to the air hose.
Refer to Warning and Caution in the
Refer to Warning and Note on the next page.
respiration by thermistor method).
The type of parameter is automatically
recognized. BSM-4101/4111 monitors
have two sockets and BSM-4103/4113
monitors have three sockets.
"General Safety Information" in the
operator's manual.
ECG/BP OUT socket
Outputs 100 mmHg/V IBP waveform of the IBP connected to the multi-parameter 1 socket,
1 mV/V ECG waveform and heart rate trigger by using the YJ-910P or YJ-920P ECG/BP output cable.
These analog signals can be used as the synchronization signal for other equipment, such as IABP or
defibrillator. Refer to the warning on the next page.
On the BSM-4102/4104/4112/4114 Monitors
Multi-parameter sockets
Connect to the connection cord of the parameter to be
NIBP socket
Connects to the air hose.
Refer to Warning and Caution in the
“General Safety Information” in the
monitored (IBP, temperature, CO, CO2, FiO2 or respiration by
thermistor method). The type of parameter is automatically
recognized. BSM-4102/4112 monitors have two sockets and
BSM-4104/4114 monitors have three sockets.
operator’s manual.
ECG/RESP socket
Connects to the ECG
connection cord.
Refer to Warning and Note
on the next page.
NELLCOR
TM
OxiMax
Refer to Warning and Caution in the
“General Safety Information” in the
operator’s manual.
ECG/BP OUT socket
Outputs 100 mmHg/V IBP waveform of the IBP connected to the multi-parameter 1
socket, 1 mV/V ECG waveform and heart rate trigger by using the YJ-910P or YJ-920P
ECG/BP output cable. These analog signals can be used as the synchronization signal for
other equipment, such as IABP or defibrillator. Refer to the warning on the next page.
SpO2 socket
Connects to the SpO
2
connection cord.
Refer to Warning and Caution in
the “General Safety
Information” in the operator’s
manual.
When “NELLCOR OxiMax” is
indicated, MP506 SpO2 module
is built in.
Refer to Warning and Note on
the next page.
1.20Service Manual BSM-4100
1. GENERAL
Using the Output Signal from the ECG/BP OUT Socket
WARNING
When using the output signal from the instrument as the synchronization signal for other equipment such
as IABP (intra-aortic balloon pump) or defibrillator:
••
• Set the timing of the other equipment by checking the waveform on the monitoring screen.
••
••
• Check the condition of the bedside monitor at all times. The output signal may become unstable.
••
••
• Check that the delay time of the output signal (heart rate trigger 64 ms maximum) is within the range of
••
the connected equipment.
••
• Do not use the heart rate trigger as the synchronization signal for defibrillator.
••
NOTE
The output signal from the ECG/BP OUT socket may become unstable in the following conditions.
••
• Electrode is dry or detached.
••
••
• Electrode lead is damaged or disconnected from the electrode.
••
••
• Electrode lead is pulled.
••
••
• AC interference or EMG noise superimposed.
••
••
• Air bubbles or blood clog in the circuit for monitoring IBP.
••
••
• Cord or cable is disconnected or damaged.
••
The Delay Time of the Output Signal
Output Signal
ECG
IBP
Heart rate trigger32 to 64 ms
Using Multi-parameter Sockets for CO and CO
Filter Setting
Hum filter OFF
Hum filter ON
Filter 20 Hz
Delay Time
2 ms
10 ms
30 to 35 ms
Monitoring
2
WARNING
••
• When performing defibrillation during CO monitoring, never touch the CO connection cord. Otherwise
••
the discharged energy may cause serious electrical burn, shock or other injury.
••
• When performing defibrillation during CO2 monitoring with the TG-900P CO2 sensor kit, remove the
••
sensor from the patient. When the sensor cannot be removed, do not touch the sensor cable because
the discharged energy may cause serious electrical burn, shock or other injury.
NOTE
••
• CO monitoring using the multi-parameter socket does not comply with the Defibrillator proof type CF.
••
••
• CO2 monitoring using the multi-parameter socket does not comply with the Defibrillator proof type BF.
••
Service Manual BSM-41001.21
1. GENERAL
PC card eject button
PC card lamp
PC card slot
For an optional QI-101P network card.
AUX socket
For connecting a display monitor with a
YS-072P5 connection cable.
REMOTE socket
Not available.
Equipotential grounding terminal
For an equipotential grounding lead.
AC SOURCE power cord socket
For the AC power cord.
Fuse holder
Refer to "Connecting the Power
Cord and Grounding the Monitor"
in Section 2.
Left Side Panel
CAUTION
••
• Use only the Nihon Kohden card.
••
••
• Do not press the PC card eject button while
••
the PC card lamp is lit. This may damage the
PC card data and interrupt network
communication.
CAUTION
Connect only the specified instrument to the socket marked with by following the specified procedure.
Otherwise, electrical leakage current may harm the patient and operator.
Right Side Panel
Connect only the ZB-800P transmitter to the ZB
socket by following the specified procedure.
Otherwise, electrical leakage current may harm the
patient and operator.
CAUTION
ZB socket
For the ZB-800P transmitter.
1.22Service Manual BSM-4100
Battery pack holder
Storage and Transport
Follow these procedures when storing or transporting the instrument.
1. GENERAL
Storage
Transport
Before storing the instrument for a long time, perform the following steps:
1. Disconnect the power cord from the instrument.
2. Cover the instrument with a dust cover.
3. If possible, store the instrument in its original shipping container.
4. Make sure the storage place meets the following storage conditions for the
duration of the storage.
Storage temperature: −20 to 60°C (−4 to 130°F)
Storage humidity:15 to 95% RH, non-condensing
To transport the instrument, perform the following steps:
1. Disconnect the power cord from the instrument.
2. Cover the instrument with a dust cover.
3. If possible, transport the instrument in its original shipping container.
Service Manual BSM-41001.23
1. GENERAL
Hard Keys and Soft Keys
Hard Keys
Soft Keys
The instrument has six hard keys: SILENCE ALARMS, NIBP INTERVAL, NIBP
START/STOP, MENU, HOME and RECORD.
These keys always have the same functions, regardless of the screen display.
In this manual, hard keys are indicated by CAPITAL LETTERS.
When the MENU key is pressed or the screen is touched, the screen displays
several keys which have different functions depending on the screen display. For
example, when the HR numeric display is touched, the ECG setting screen appears
and several keys such as VITAL ALARM, ARRHYTH ALARM, OTHER
SETTING, etc are displayed.
In this manual, soft keys are indicated by quotation marks (for example, the
“VITAL ALARM” key).
1.24Service Manual BSM-4100
1. GENERAL
Upgrading the System Software and Changing Language on the
Screen
CAUTION
Upgrading the system software and changing the language on screen
erases all system and monitoring settings. Write down these settings
so they can be re-entered after the software upgrade.
The instrument uses a program card for upgrading its system software and
changing the screen language. When the instrument detects that a program card is
inserted into its PC card slot during the booting stage after it is turned on, it checks
the program card for a system program or language. If the program card contains a
newer version of the system program or language, the instrument automatically
replaces its current system program or language information with the new one. If
the program card contains a system program whose version number is the same or
older than the one in the instrument, you have the option to replace or keep the
current system program. If the program card does not contain a system program,
the instrument continues the boot-up process.
In the system software upgrading or language changing process, the instrument
first deletes the old system software or language stored in its system ROM. Then it
checks whether the data in the system ROM is completely deleted. When the data is
completely deleted, it copies the new version of the system program or language
information from the program card to the system ROM and then checks the copy
process. After the data is successfully copied, it performs the self-check programs
to check the equipment.
Procedure
1. Write down the System Setup settings and monitoring settings of the
instrument.
2. Insert the program card into the PC card slot on the left side panel of the
instrument.
3. Turn on the instrument. The instrument performs the upgrading process and
self-check programs. The DIAGNOSTIC CHECK screen appears.
4. Confirm that the new system software version number appears.
Service Manual BSM-41001.25
1. GENERAL
Board/Unit Connection Diagram
Power
Supply
Unit
AUX Socket
CN105
CN121 to CN123
Recorder Unit***
RG-921P
CD-225P/226P
12.1-inch
TFT LCD
Card Slot
Network Card QI-101P,
Network Printer Card QI-111P
or Program Card
Flash Disk
Card
QM-421P
Card Slot
Inverter
CN108
CN102
Touch
screen
Connection Board
UR-3541
DPU Board
UR-3563/
35631
MAIN Board
UR-3586
CN006
CN103
NIBP Measure Board
UR-3564
Speaker
Alarm
Indicator
Power SW
Board
UR-35421
Operation
Board
UR-35431
Function Dial
Board
UR-3544
***BSM-4101/4102/4103/4104 only
CD-225P/226P
Mother-
board
UR-3566/
35661
NIBP Safety
Board
ZB-800P
board)
2
*BSM-4101/4103/4111/4113 (NK SpO
UR-3567
dummy board)
2
ECG RESP2
Board
UR-3547
ECG RESP1
Board
UR-3546
BSM-4102/4104/4112/4114 (Nellcor SpO
ECG/BP
Out
ECG RESP3
Board
UR-3548
NIBP
SpO2 Board*
UR-3561/35611
SpO2
MP1 Board
UR-3557
MP1
MP2 Board
UR-3558
MP2
MP3 Board**
MP4 Board
UR-3559/35592
MP3
**BSM-4103/4104/4113/4114 only
ECG/RESP
1.26Service Manual BSM-4100
Block Diagram
1. GENERAL
DPU Board
CPU
Battery
Lithium
System RAM
512 k x 16 SRAM
System ROM
256 k x 16 Flash
20 MHz
MC68SEC000
Common RAM
256 k x 16 SRAM
Clock
Real-time
Power
Supply
Analog
Converter
DC to DC
BUS
V
Interrup
/DTACK
/Reset
DPU Bus = Address Bus, Data Bus, Control signal Bus
Bus
Buffer
Bus
Buffer
TxD
Reset
Interface
ZB-800P
+8 V
TxD
Reset
SYLPH
DPU ASIC
(A to D Control)
WDT
/Reset
IC
Reset
+3.3 V
/Reset
RxD
RxD
ZB Socket
NIBP Measure
NIBP Safety
Serial communication
Motherboard
Supply
Transfer
A to D Converters on
snd (7:0)
Floating
Power
Floating
BUS
V
MP3
MP1
SpO2
ECG
RESP3
ECG
BUS
V
12 lead
ECG RESP1
and Resp
Analog ECG
Speaker
Microcontroller
from Power Supply
ECG RESP3 and MP1 boards
ECG
RESP2
1.5 W
Generator
FM Sound
Multi 3
Multi 2
Multi 1
SpO2
NIBP
ECG Socket
BUS
V
LED
BUS
V
Interface
Alarm Indicator
Analog Boards
Driver
Alarm
Board
Indicator
Power
Switch
Power SW Board
Backup RAM
32 k x 8 EEPROM
Super
Capacitor
Boot ROM
64 k x 16 EPROM
Host CPU
System RAM
System ROM
MC68SEC000
MAIN Board
lines
Chip select
512 k x 16 SRAM
1 M x 16 Flash
Main System Bus = Address Bus, Data Bus, Control signal Bus
20 MHz
20 MHz
Local CPU
MC68SEC000
512 k x 16
Flash ROM
RACOON
Recorder ASIC
Rec Bus = Address, Data, Control signal
SRAM
256 k x 16
Interrupt
/DTACK
/Reset
/Reset
(Recorder Control)
+5 V
Interface
Recorder
Buffer
+5 V
+24 V
Unit
Recorder
/Reset
/Reset
Interface
ATA Card
PCMCIA Card
+3.3 V
QM-421P
QI-101P
ACORN
Main ASIC
Interface
RxD
Remote
TxD
RxD
AUX
Socket
(CPU Peripheral)
/Reset
Reset
TxD
WDT
IC
From
CG RAM-1
+24 V
+3.3 V
DC to DC
BUS
V
Analog RGB I/F
CG RAM-2
2 M x 32 SDRAM
2 M x 32 SDRAM
IBIS
Graphic ASIC
(LCD Control)
+5 V
+3.3 V
Converter
Converter
DC to DC
Unit
Power Supply
C RAM
512 k x 8 SRAM
R (5:0), CLK,
G (5:0), H_Sync
B (5:0), V_Sync
IC
Reset
3.3 V_PS
SW
AC/Battery
+15 V_PS
+5 V
Reset at
Power Fail
Controller
Touch screen
B
LVDS
G
R
Analog RGB
8-bit
Power Supply
Microcontroller
Battery
Interface
Option
Battery Pack
BUS
V
Interface
Interface
XTAL
2 MHz
Buzzer
BUS
V
Board
Operation
Connection Board
To
AUX Socket
to
LED Driver
Driver
Buzzer
Function
Inverter
1700 V AC max
800 x 600
TFT LCD
Dial Board
Touch
Screen
Service Manual BSM-41001.27
Section 2 Troubleshooting
General ................................................................................................................................ 2.1
Use the troubleshooting tables to locate, identify, and solve a problem in the
instrument. The problems are divided into general problem areas. Each category
has its own troubleshooting table for fast and easy troubleshooting.
• Power-related Problems
• Display Problems
• Sound Problems
• Key Function Problems
• Recording Problems
• ECG and Respiration by Impedance Method Problems
• SpO
Problems
2
• NIBP Problems
• Other Vital Sign Input Problems
• ECG/BP Output Problems
• Option Problems
If these sections do not solve the problem, contact your Nihon Kohden
representative.
NOTE
Before contacting your Nihon Kohden representative for technical
support, please provide additional detailed information on the problem.
This will allow your Nihon Kohden representative to provide you with
the best support.
How to use the troubleshooting table
1. Determine which troubleshooting table to use.
2. In the “Problem” column, find the trouble item that matches the problem.
3. Do the action recommended in the “Action” column.
4. If the problem is not solved, do the action for the next possible cause or
criteria.
5. If none of the actions solve the problem, contact your Nihon Kohden
representative.
Service Manual BSM-41002.1
2. TROUBLESHOOTING
Power-Related Problems
ProblemPossible Cause/CriteriaAction
No beep sound and
AC power lamp does
not light in AC power
operation.
No beep sound and
the battery power
lamp does not light in
DC power operation.
DC power operation
time is shorter than
expected.
Power switch is not
operational.
No AC power input.Check the AC power input.
One or both AC inlet fuses is blown.Remove the cause of the blown fuse, then
Faulty connection between CN105 on the
MAIN board and power unit.
Faulty connection between CN103 on the
MAIN board and power SW board.
Faulty power supply unit.Replace the power supply unit.
Faulty power SW board.Replace the power SW board.
The battery is discharged.Charge the battery before use.
The battery is damaged.Replace the battery.
Faulty cable connection between CN021 on the
MAIN board and battery receptacle terminals.
The battery is near the end of its life (about 1
year).
Poor contact between the battery and its contact
points in the battery compartment.
The battery has had “memory effect” in which
its charge capacity is decreased by frequent
incomplete discharging and charging.
Faulty power SW board.Replace the power SW board.
Faulty MAIN board.Replace the MAIN board.
replace the fuse.
Check the connection of MAIN board and
power unit.
Check the connection.
Check the connection.
Replace the battery with a new one.
Clean the contact points between the
battery and its compartment terminals.
To clear this “memory effect”, fully
discharge the battery and then fully charge
it a few times.
Replace the battery with a new one.
2.2Service Manual BSM-4100
Display Problems
ProblemPossible Cause/CriteriaAction
No display and the backlight does not light.
No display, but the backlight lights.
Fine vertical or horizontal lines on the LCD.
Thick vertical or horizontal stripes on the
screen.
The characters or waveforms are distorted.
The display is dim and the brightness control
does not make it brighter.
The Diagnostic Check screen appears in the
monitor mode and “OK” is displayed at the
POWER ON CHECK RESULT.
The Diagnostic Check screen appears in the
monitor mode and an error message is
displayed at the POWER ON CHECK
RESULT. Refer to “Power On Self Check” in
Section 3.
The screen with a “Check Program Running”
message does not change to the next screen
after the power is turned on.
System error information appears at the upper
left corner on the screen in the monitor mode
and the instrument restarts.
More than 25 pixels on the screen do not light
or have abnormal color. Note that up to 25
pixels with such a problem is considered
normal.
No waveform is displayed but the connection
cord for each vital sign is recognized.
No waveform is displayed and the connection
cord for each vital sign is not recognized.
2. TROUBLESHOOTING
Faulty connection between CN108 on
the MAIN board and inverter.
Faulty connection between inverter
and LCD unit.
Faulty inverter board.Replace the inverter board.
Faulty backlight lamps.Replace the backlight lamps.
Faulty connection between CN102 on
the MAIN board and CN102 on the
connection board.
Faulty connection between CN103 on
the connection board and LCD unit.
Faulty LCD unit.Replace the LCD unit.
Faulty MAIN board.Replace the MAIN board.
Faulty LCD unit.Replace the LCD unit.
Faulty MAIN board.Replace the MAIN board.
Faulty MAIN board.Replace MAIN board.
Faulty MAIN board.Replace the MAIN board.
Faulty connection between CN102 on
the MAIN board, connection board
and LCD.
Battery operation.Set the POWER SAVE MODE to
Dirt on the touch screen (inside or
outside).
The backlight lamps are near the end
of its useful life (25,000 hours of
operation).
Faulty connection between CN108 on
the MAIN board and inverter board.
Faulty Operation board.Replace the Operation board.
Faulty MAIN board.Replace the MAIN board.
Faulty MAIN board.Replace the MAIN board.
Faulty DPU board.Replace the DPU board.
Software bug.Perform the system initialization.
Faulty MAIN board.Replace the MAIN board.
Faulty DPU board.Replace the DPU board.
Faulty MAIN board.Replace the MAIN board.
Faulty DPU board.Replace the DPU board.
Faulty LCD unit.Replace the LCD unit.
Faulty MAIN board.Replace the MAIN board.
Refer to each vital sign
troubleshooting section.
Check the connections.
Check the connections.
Check the connection.
Check the connection.
Check the connection.
OFF on the SYSTEM SETUP
screen.
Clean the surface of touch
screen.
Replace the backlight lamps.
Check the connection.
Refer to each vital sign
troubleshooting section.
Service Manual BSM-41002.3
2. TROUBLESHOOTING
Sound Problems
ProblemPossible Cause/CriteriaAction
No sound.
No sound, except for a
hissing sound.
The sound is muffled or
distorted.
Faulty connection between CN006 on the
MAIN board and the speaker.
Faulty speaker.Replace the speaker.
Faulty MAIN board.Replace the MAIN board.
Faulty MAIN board.Replace the MAIN board.
Faulty speaker.Replace the speaker.
The speaker is blocked.Remove the object blocking the speaker.
Something foreign is touching the speaker.Remove the foreign matter.
The speaker is wrongly attached.Attach the speaker correctly.
Check the connection.
Key Operation Problems
ProblemPossible Cause/CriteriaAction
No key on the front panel
works.
A specified key on the
operation panel does not
work.
The workable key area
does not match the key
display on the screen.
Touch screen does not
work.
Function dials are not
operational.
Faulty connection between CN102 on the
Operation board and CN103 on the MAIN
board.
Faulty MAIN board.Replace the MAIN board.
Faulty Operation board.Replace the Operation board.
Faulty connection cable between CN102 on the
Operation board and CN103 on the MAIN
board.
Faulty Operation board.
Faulty MAIN board.
Incorrect calibration of the touch screen.
Faulty connection between the touch screen
and Connection board.
Faulty connection between connection board
and MAIN board.
The key function on
the entire screen does
not work.
The key function on a
partial screen such as
upper half screen does
not work
Faulty connection between the Operation board
and Function Dial board.
Faulty Function Dial board.Replace the Function Dial board.
Faulty MAIN board.Replace the MAIN board.
Check the connection.
Replace the connection cable.
Replace the Operation board.
Replace the MAIN board.
Calibrate the touch screen positioning.
Check the connection.
Check the connection.
Faulty connection
between the touch
screen and CN102 on
the Connection board.
Faulty MAIN board.
Faulty touch screen.
Faulty touch screen.Replace the touch screen.
Check the connection.
Replace the MAIN board.
Replace the touch screen.
Check the connection.
2.4Service Manual BSM-4100
Recording Problems
ProblemPossible Cause/CriteriaAction
Recording paper does not feed
properly.
For page-dependent recording
such as trendgraph and vital
sign list, the recording does
not start at the top of the page
Recording mark does
not appear on the
screen when the
record key is pressed.
Paper magazine open
mark appears on the
screen.
Out of paper mark
appears on the
screen.
Recording can be
performed when the
paper is manually
pulled out after the
record key is pressed.
Wrong position of the recording paper in the magazine.Load the paper into the magazine
Paper other than Nihon Kohden is used.Use the Nihon Kohden paper.
Photo sensor for detection of the black square on the paper is dirty.Clean the sensor.
Faulty connection between CN122 on the MAIN board and
recorder unit.
Faulty black square detection photo sensor or LED of the recorder
unit.
2. TROUBLESHOOTING
Faulty connection between CN103 on the
MAIN board and Power SW board.
Faulty Power SW board.Replace the Power SW board.
Faulty MAIN board.Replace the MAIN board.
Faulty connection between CN122 on the
MAIN board and recorder unit
Faulty magazine position sensing micro
switch of the recorder unit.
Faulty MAIN board.Replace the MAIN board.
Faulty connection between CN122 on the
MAIN board and recorder unit.
Faulty paper detection photo sensor or
LED of the reorder unit.
Faulty MAIN board.Replace the MAIN board.
Faulty connection between CN122 on the
MAIN board and recorder unit.
Faulty paper drive motor of the recorder
unit.
Faulty MAIN board.Replace the MAIN board.
Check the connection.
Check the connection.
Replace the micro switch. Refer to
Section 8 “Replaceable Parts List”.
Check the connection.
Replace the photo sensor and
LED. Refer to Section 8
“Replaceable Parts List”.
Check the connection.
Replace the motor. Refer to
Section 8 “Replaceable Parts List”.
correctly.
Check the connection.
Replace the photo sensor and
LED. Refer to Section 8
“Replaceable Parts List”.
The recorded data such as
waveform and grid has a faint
part on the paper.
There is missing dots on the
recorded data.
Straight line is recorded at the
same position on the paper.
There is different contrast
between the upper half and
lower half of the paper.
The paper speed is unstable
and waveform is compressed
or extended on time scale.
Abnormally loud rotating
sound of the paper drive motor
No recording on the paper
Faulty MAIN board.Replace the MAIN board.
Thermal array head is dirty
Paper other than Nihon Kohden is used.
Platen roller has a damage or is deformed.Replace the roller.
The supply voltage for thermal array head (+24 V DC) decreases.
Faulty thermal array head if the dots are missed at the same
position on the paper after the head is cleaned.
Faulty thermal array head or recorder unit after head is cleaned.Replace the head or recorder unit.
The thermal array head is incompletely attached to the recorder
unit.
Dirty gear or platen roller.Clean the gear and platen roller.
Faulty gear or platen rollerReplace the faulty one.
Unstable turn of the paper
drive motor
Faulty gear or platen rollerReplace the faulty one.
The heat-sensitive side of the paper is not faced to the thermal
array head.
Paper other than Nihon Kohden is used.Use the Nihon Kohden paper.
Faulty connection between CN121 on the MAIN board and
recorder unit.
The supply voltage for thermal array head (+24 V DC) decreases.Replace the MAIN board.
Faulty thermal array head.Replace the head.
Faulty MAIN boardReplace the MAIN board.
Faulty motorReplace the motor.
Clean the head.
Use the Nihon Kohden paper.
Replace the MAIN board.
Replace the head.
Attach the head correctly.
Load the paper into the magazine
correctly.
Check the connection.
Service Manual BSM-41002.5
2. TROUBLESHOOTING
ECG and Respiration by Impedance Method Problems
ProblemPossible Cause/CriteriaAction
ATTACH ELECTRODES
message is displayed even
after each electrode contact
part of the electrode lead is
short-circuited.
The time constant setting
cannot be changed.
Pacing spike is not
detected.
The setting, Number of electrodes, is set to a higher
number than the actual number of the electrodes.
The electrode lead, ECG connection cord or patient
cable is faulty.
ECG RESP1 board, ECG RESP2 board or ECG RESP3
board is faulty.
The ECG RESP3 board is faulty if the monitoring lead
setting can be changed.
Motherboard, DPU board or ECG RESP3 board is
faulty if the monitoring lead setting cannot be changed.
ECG RESP2 board, motherboard or DPU board is faulty
if the pacing spike detection setting, PACING REJECT,
is set to on.
ECG RESP3 board is faulty if the pacemaker rhythm is
not recognized in the 12 lead ECG interpretation.
Set the number of
electrodes correctly.
Replace the accessory with
a new one.
Replace the ECG input
block with a new one*.
Replace the ECG input
block with a new one*.
Replace the ECG input
block or DPU board with a
new one*.
Replace the ECG input
block or DPU board with a
new one*.
Replace the ECG input
block with a new one*.
The ECG waveform is
displayed with a different
ECG sensitivity from the
sensitivity setting.
Monitoring lead setting
cannot be changed but the
time constant setting can
be changed.
Display of 12 lead ECG
has something wrong.
Respiration waveform is
not displayed.
Respiration rate is wrong
and the respiration
sensitivity is out of control.
ECG waveform and
respiration waveform are
mixed.
Respiration waveform is
saturated and does not
return to the baseline
position but the sensitivity
is not too high.
ECG RESP1 board is faulty if the ECG waveform at a
specified lead is displayed with a different sensitivity
from the sensitivity setting.
ECG RESP2 board or ECG RESP3 board is faulty if the
ECG waveform at all the leads is displayed with a
different sensitivity from the sensitivity setting.
ECG RESP1 board, ECG RESP2 board or ECG RESP3
board is faulty.
ECG RESP3 board or motherboard is faulty if no 12
lead ECG waveforms are displayed in the 12 LEAD
window.
ECG RESP1 board, ECG RESP2 board or ECG RESP3
board is faulty if a specified lead of the 12 lead ECG
waveforms is not displayed in the 12 LEAD window
Electrode, electrode lead, ECG connection cord or
patient cable is faulty if the ECG waveform on the
screen has something wrong.
ECG RESP1 board, ECG RESP2 board, motherboard or
DPU board is faulty if the ECG waveform on the screen
has nothing wrong.
ECG RESP1 board or ECG RESP2 board is faulty.Replace the ECG input
Motherboard or DPU board is faulty.Replace the ECG input
ECG RESP2 board is faulty.Replace the ECG input
Replace the ECG input
block with a new one*.
Replace the ECG input
block with a new one*.
Replace the ECG input
block with a new one*.
Replace the accessory with
a new one.
Replace the ECG input
block or DPU board with a
new one*.
block with a new one*.
block or DPU board with a
new one*.
block with a new one*.
* ECG input block repair kit is required when one of the ECG RESP1 board, ECG RESP2 board, ECG RESP3 board
and motherboard has a failure. Refer to “Board Compatibility” in Section10 “Internal Switch Setting and Board
Compatibility”.
2.6Service Manual BSM-4100
SpO2 Problems
ProblemPossible Cause/CriteriaAction
The instrument does not
recognize the NK SpO
connection cord connected to
the SpO
instrument.
PULSE SEARCH message is
displayed even after the probe
is replaced and attachment site
is changed.
WEAK PULSE message is
displayed even after the probe
is replaced and attachment site
is changed.
SpO2 MODULE ERROR
message is displayed.
2 socket on the
2. TROUBLESHOOTING
NK SpO2 board or motherboard is faulty or
2
contact between them is poor if the ECG,
impedance method respiration and NIBP
measurements are enabled.
DPU board is faulty if the ECG, impedance
method respiration and NIBP measurements
Check the connection. Replace
the NK SpO
2 or ECG input block
with a new one* if the
connection has no problem.
Replace the faulty board with a
new one.
are disabled.
NK SpO
2 board is faulty.Replace the faulty board with a
new one.
NK SpO
board is faulty.Replace the faulty board with a
2
new one.
SpO2 module (Nellcor) is faulty or connection
between the motherboard and SpO
2 module is
poor if this error message is displayed, except
Check the connection. Replace
the faulty module with a new one
if the connection has no problem.
in the following case.
If the Nellcor SpO
connected to or disconnected from the SpO
2 connection cord is
2
socket just after the instrument is turned on, it
displays this error message at the power on
check.
Connect the SpO
cord and turn off the instrument.
Turn on the instrument 10
seconds or more after the power
is turned off.
2 connection
* ECG input block repair kit is required when one of the ECG RESP1 board, ECG RESP2 board, ECG RESP3 board
and motherboard has a failure. Refer to “Board Compatibility” in Section10 “Internal Switch Setting and Board
Compatibility”.
Service Manual BSM-41002.7
2. TROUBLESHOOTING
Non-invasive Blood Pressure Problems
ProblemPossible Cause/CriteriaAction
NIBP MODULE
FAILURE message is
displayed.
NIBP SAFETY
CIRCUIT RUNNING
message is displayed.
AIR LEAK message is
displayed.
The instrument does not
recognize the air hose
connected to the NIBP
socket on the
instrument.
NIBP measurement data
on the screen is wrong.
The cuff does not inflate
when the NIBP
START/STOP key is
pressed.
DPU board or NIBP Safety board is faulty.Replace the faulty board with a new
Air hose is blocked.Check the air hose.
Air tube between the NIBP Safety board and
NIBP socket is blocked or NIBP Safety board or
DPU board is faulty if this message appears soon
after the NIBP START/STOP key is pressed and
NIBP pump sounds like it’s moving.
Air tube between the NIBP Measure board and
NIBP socket is blocked or NIBP Safety board or
DPU board is faulty if this message appears in a
minute after the NIBP START/STOP key is
pressed and NIBP pump sounds like it’s moving.
Cuff or air hose has an air leak.Replace the cuff or air hose with a
Air tube between the NIBP Safety board and
NIBP socket is loose or disconnected if the cuff
is not inflated when the NIBP pump sounds like
it’s moving.
Air tube between the NIBP Measure board and
NIBP socket is loose or disconnected or NIBP
Safety board is faulty if the cuff is inflated when
the NIBP pump sounds like it’s moving.
The air hose connector is faulty.Replace the air hose with a new one.
ECG RESP3 board or NIBP Safety board is
faulty or there is poor contact from the ECG
RESP3 board to NIBP Safety board if the ECG
and impedance method respiration can be
measured.
ECG RESP3 board, motherboard or DPU board
is faulty or there is a poor contact from the ECG
RESP3 board to DPU board if the ECG and
impedance method respiration cannot be
measured.
A wrong cuff size is used or the condition of the
cuff wrapped around the patient’s arm is not
correct.
DPU board is faulty if the ECG, impedance
method respiration and SpO
measured.
NIBP Measure board or DPU board is faulty or
there is a poor contact between the two boards if
the ECG, impedance method respiration and
2 can be measured.
SpO
If a message is displayed on the screen, follow
the message to solve the problem.
The Operation board, MAIN board or the cable
between the two boards is disconnected if there
is no message on the screen.
2 cannot be
one.
Check the air tube connection.
Replace the faulty board with a new
one if the air tube is not blocked.
new one.
Check the air tube connection.
Check the air tube connection.
Replace the faulty board with a new
one if the air tube connection has no
problem.
Check the connection from ECG
RESP3 board to NIBP Safety board
through the motherboard and DPU
board. Replace the faulty board with a
new one if the connection has no
problem.
Check the connection from the ECG
RESP3 board to DPU board through
the motherboard. Replace the faulty
board with a new one if the
connection has no problem.
Check the cuff size and the wrapping
condition.
Replace the faulty board with a new
one.
Check the connection between the two
boards. Replace the faulty board with
a new one if the connection has no
problem.
Refer to ERROR MESSAGES AND
TROUBLESHOOTING section in the
operator’s manual.
Check the cable connection. Replace
the faulty board with a new one if the
cable connection has no problem.
2.8Service Manual BSM-4100
Other Vital Sign Input Problems
ProblemPossible Cause/CriteriaAction
The instrument does
not recognize a
connection cord at a
multi-parameter
socket.
MPU MODULE
ERROR message is
displayed.
MPU FAILURE
message is displayed.
Any input parameters
for the multiparameter socket
cannot be measured at
any multi-parameter
sockets.
Invasive blood
pressure cannot be
measured.
CHECK SENSOR
message is displayed.
The connection cord is faulty.Replace the connection cord
The MP2 board is faulty if the connection cord is not
recognized at any multi-parameter sockets.
The MP3 board or MP2 board is faulty if the connection
cord is not recognized at the No. 3 multi-parameter
socket.
The MP1 board or MP2 board is faulty if the connection
cord is not recognized at the No. 1 or No. 2 multiparameter socket.
The connection cable between the motherboard and DPU
board is disconnected or the MP2 board, motherboard or
DPU board is faulty if this message always appears even
after the instrument is turned off and on again.
The MP2 board is faulty if this message sometimes
appears after the instrument is turned off and on again.
The EEPROM in the connector of the connection cord is
faulty if the cord connected to any multi-parameter
sockets displays this message.
The MP3 board or MP2 board is faulty if the cord
connection to No. 3 multi-parameter socket only displays
this message.
The MP1 board or MP2 board is faulty if the cord
connection to No. 1 or No. 2 multi-parameter socket only
displays this message.
The MP2 board is faulty if there is no error message on
the screen when the connection cord is connected to the
multi-parameter socket.
The blood pressure transducer or connection cord is
faulty.
The MP1 board or MP2 board is faulty if the blood
pressure cannot be measured at any multi-parameter
sockets or can be measured at one of them.
The MP3 board, MP2 board or motherboard is faulty if
the blood pressure cannot be measured at the No. 3 multiparameter socket only.
The MP1 board or MP2 board is faulty if the blood
pressure cannot be measured at the No. 1 and No. 2
multi-parameter sockets.
The blood pressure transducer is faulty.Replace the faulty blood
The MP1 board or MP2 board is faulty if the normal
transducer connected to each multi-parameter socket
through the connection cord displays this message or the
blood pressure can be measured at one of them.
The MP3 board, MP1 board or motherboard is faulty if
the normal transducer connected to the No. 3 multiparameter socket only displays this message.
The MP1 board or MP2 board is faulty if the normal
transducer connected to the No. 1 or No. 2 multiparameter socket displays this message.
2. TROUBLESHOOTING
with a new one.
Replace the faulty board with a
new one.
Check the cable connection.
Replace the MP2 board, ECG
input block or DPU board with
a new one* if the cable
connection has no problem.
Replace the board with a new
one.
Replace the connection cord
with a new one.
Replace the faulty board with a
new one.
Replace the faulty board with a
new one.
Replace the faulty blood
pressure transducer or
connection cord with a new
one.
Replace the faulty board with a
new one.
Replace the MP3 board, MP2
board or ECG input block with
a new one*.
Replace the faulty board with a
new one.
pressure transducer with a new
one.
Replace the faulty board with a
new one.
Replace the MP3 board, MP1
board or ECG input block with
a new one*.
Replace the faulty board with a
new one.
* ECG input block repair kit is required when one of the ECG RESP1 board, ECG RESP2 board, ECG RESP3 board
and motherboard has a failure. Refer to “Board Compatibility” in Section10 “Internal Switch Setting and Board
Compatibility”.
Service Manual BSM-41002.9
2. TROUBLESHOOTING
ProblemPossible Cause/CriteriaAction
IBP measurement
data on the screen
is wrong.
Temperature cannot
be measured.
The blood pressure transducer is faulty.Replace the faulty blood pressure
transducer with a new one.
The MP2 board or MP1 board is faulty if the blood
pressure data is wrong at all the multi-parameter sockets
and temperature, FiO
2 and respiration rate (thermistor
Replace the faulty board with a
new one.
method) are not wrong at any multi-parameter sockets.
The MP2 board is faulty if not only the blood pressure
data but also temperature, FiO
2 and respiration rate are
wrong at all the multi-parameter sockets.
The MP1 board is faulty if the blood pressure data is
wrong at the No. 1 and No. 2 multi-parameter sockets.
The MP3 board is faulty if the blood pressure data is
wrong at the No. 3 multi-parameter socket only.
The thermistor probe is faulty.Replace the faulty probe with a
new one.
The MP2 board is faulty if the T1 and T2 temperatures
cannot be measured but thermistor method respiration
and FiO
2 can be measured at all the multi-parameter
Replace the faulty board with a
new one.
sockets or the temperatures can be measured at one of
the multi-parameter sockets.
The MP1 board is faulty if the T1 and T2 temperatures
and thermistor method respiration cannot be measured
at any multi-parameter sockets.
The MP3 board, MP2 board or motherboard is faulty if
the T1 and T2 temperatures cannot be measured at the
No. 3 multi-parameter socket only.
The MP1 board or MP2 board is faulty if the T1 and T2
temperatures cannot be measured at the No. 1 and No. 2
Replace the MP3 board, MP2
board or ECG input block with a
new one*.
Replace the faulty board with a
new one.
multi-parameter sockets.
Temperature
measurement data
on the screen is
wrong.
Respiration by
thermistor method
cannot be
measured.
Thermistor method
respiration
waveform has
something wrong
on the screen.
The thermistor probe is faulty.Replace the faulty probe with a
new one.
The MP2 board is faulty if the T1 and T2 temperatures
are wrong but thermistor method respiration and FiO2
Replace the faulty board with a
new one.
data are not wrong at any multi-parameter sockets.
The respiration pickup (thermistor probe) is faulty.Replace the faulty pickup with a
new one.
The MP1 board or MP2 board is faulty if the thermistor
method respiration cannot be measured but the T2
Replace the faulty board with a
new one.
temperature can be measured at all the multi-parameter
sockets or the respiration can be measured at one of the
multi-parameter sockets.
The MP1 board is faulty if the thermistor method
respiration and T1 and T2 temperatures cannot be
measured at any multi-parameter sockets.
The MP3 board, MP1 board or motherboard is faulty if
the thermistor method respiration cannot be measured at
the No. 3 multi-parameter socket only.
The MP1 board or MP2 board is faulty if the thermistor
method respiration cannot be measured at the No. 1 and
Replace the MP3 board, MP1
board or ECG input block with a
new one*.
Replace the faulty board with a
new one.
No. 2 multi-parameter sockets.
The respiration pickup (thermistor probe) is faulty.Replace the faulty pickup with a
new one.
The MP1 board or MP2 board is faulty if the respiration
rate is wrong but T2 temperature data is not wrong at
Replace the faulty board with a
new one.
any multi-parameter sockets.
* ECG input block repair kit is required when one of the ECG RESP1 board, ECG RESP2 board, ECG RESP3 board
and motherboard has a failure. Refer to “Board Compatibility” in Section10 “Internal Switch Setting and Board
Compatibility”.
2.10Service Manual BSM-4100
ProblemPossible Cause/CriteriaAction
FiO2 cannot be
measured.
The O2 sensor or connection cord is faulty.Replace the faulty O2 sensor or
connection cord with a new one.
The MP2 board is faulty if the FiO2 cannot be
measured but the T1 temperature can be measured at
all the multi-parameter sockets or the FiO
2 can be
Replace the faulty board with a new
one.
measured at one of the multi-parameter sockets.
2. TROUBLESHOOTING
FiO2 data on the
screen is wrong.
CO2 cannot be
measured.
CO2 data on the
screen is wrong.
CO cannot be
measured. (Injectate
temperature Ti or
blood temperature
Tb cannot be
measured or CO
curve does not
appear.)
CO data on the
screen is wrong. (Ti
or Tb temperature
data on the screen is
wrong.)
The MP3 board, MP2 board or motherboard is faulty
if the FiO
2 cannot be measured at the No. 3 multi-
parameter socket only.
The MP1 board or MP2 board is faulty if the FiO
2
cannot be measured at the No. 1 and No. 2 multi-
Replace the MP3 board, MP2 board
or ECG input block with a new
one*.
Replace the faulty board with a new
one.
parameter sockets.
The O2 sensor is faulty.Replace the faulty probe with a new
one.
The MP2 board is faulty if the FiO
2 is wrong but T2
temperature data is not wrong at any multi-parameter
Replace the faulty board with a new
one.
sockets.
The CO2 sensor or CO2 adapter is faulty.Replace the faulty CO2 sensor or
adapter with a new one.
The MP2 board is faulty if the CO2 cannot be
measured at any multi-parameter sockets or can be
Replace the faulty board with a new
one.
measured at one of them.
The MP3 board, MP2 board or motherboard is faulty
if the CO
2 cannot be measured at the No. 3 multi-
parameter socket only.
The MP1 board or MP2 board is faulty if the CO
2
cannot be measured at the No. 1 and No. 2 multi-
Replace the MP3 board, MP2 board
or ECG input block with a new
one*.
Replace the faulty board with a new
one.
parameter sockets.
The CO2 sensor is faulty.Replace the faulty sensor with a
new one.
The CO
2 adapter is faulty.Replace the faulty adapter with a
new one.
The catheter, bath probe, inline sensor or connection
cord is faulty.
Replace the faulty catheter, bath
probe, inline sensor or connection
cord with a new one.
The MP2 board is faulty if the Ti or Tb cannot be
measured at any multi-parameter sockets or the CO
Replace the faulty board with a new
one.
curve does not appear even when any multi-parameter
socket is used.
The MP3 board, MP2 board or motherboard is faulty
if the Ti or Tb cannot be measured at the No. 3 multiparameter socket only or the CO curve does not
Replace the MP3 board, MP2 board
or ECG input block with a new
one*.
appear with the No. 3 socket.
The MP1 board or MP2 board is faulty if the Ti or Tb
cannot be measured at the No. 1 and No. 2 multi-
Replace the faulty board with a new
one.
parameter sockets or the CO curve does not appear
with the No. 1 and No. 2 sockets.
The catheter, bath probe or inline sensor is faulty.Replace the faulty catheter, bath
probe or inline sensor with a new
one.
The MP2 board is faulty if the Ti data is wrong but
FiO
2 data can be measured at all the multi-parameter
Replace the faulty board with a new
one.
sockets or Tb data is wrong but thermistor method
respiration can be measured at all the multi-parameter
sockets.
* ECG input block repair kit is required when one of the ECG RESP1 board, ECG RESP2 board, ECG RESP3 board
and motherboard has a failure. Refer to “Board Compatibility” in Section10 “Internal Switch Setting and Board
Compatibility”.
Service Manual BSM-41002.11
2. TROUBLESHOOTING
ECG/BP Output Problems
ProblemPossible Cause/CriteriaAction
The instrument does not
output the ECG, HT
(heart rate) or BP signal
from the ECG/BP OUT
socket.
The ECG or BP
waveform from the
ECG/BP OUT socket is
wrong.
The ECG/BP output cable is faulty.Replace the ECG/BP output cable
The ECG and HT signals do not output without
ECG measurement.
The BP signal is not output if the blood
pressure is measured at the No. 2 or No. 3
multi-parameter sockets.
The connection cable between the DPU board
and ECG RESP1 board is disconnected if the
ECG, HT and BP are not output.
The DPU board or ECG RESP1 board is faulty
if one of the three signals (ECG, HT and BP) is
not output.
The DPU board is faulty if the ECG or BP
waveform amplitude is wrong at the ECG/BP
OUT socket but the ECG and invasive blood
pressure waveforms are correctly displayed on
the screen.
with a new one.
Measure the ECG.
Measure the invasive blood pressure
at the No. 1 multi-parameter socket.
Check the connection.
Replace the DPU board or ECG input
block with a new one*.
Replace the faulty board with a new
one.
* ECG input block repair kit is required when one of the ECG RESP1 board, ECG RESP2 board, ECG RESP3 board
and motherboard has a failure. Refer to “Board Compatibility” in Section10 “Internal Switch Setting and Board
Compatibility”.
2.12Service Manual BSM-4100
Option Problems
ProblemPossible Cause/CriteriaAction
The instrument does
not display the full
disclosure window.
The instrument does
not transmit the
patient’s data at all.
The instrument has
no communication
with the other bedside
monitors and central
monitors.
2. TROUBLESHOOTING
The optional QM-421P flash disk card is not
installed.
The QM-421P installation, QM-421P card or
MAIN board is faulty if “QM-421P” is not
displayed at the “OPTION” on the
DIAGNOSTIC CHECK screen.
“SYSTEM INITIALIZE” is not done or the
QM-421P card or MAIN board is faulty if
“QM-421P” is displayed at the “OPTION”
on the DIAGNOSTIC CHECK screen.
The optional ZB-800P transmitter is not
connected to the instrument.
The channel for the ZB-800P is not set at the
central monitor or telemetry system.
The ZB-800P or DPU board is faulty.Replace the faulty transmitter or DPU board
The optional QI-101P network card is not
installed into the instrument.
The network
communicating
symbol does not
appear on the
screen.
The network card is
poorly inserted into the
slot of the instrument.
The network cable such
as 10Base-T cable is
poorly connected
between the network
card and hub.
The hub connected to
the instrument is not
turned on or is faulty.
The instrument is
connected to the hub
with 10Base-T cross
wiring cable.
The instrument is
directly connected to the
central monitor with
10Base-T straight
wiring cable.
The network cable is
faulty.
The network card or
MAIN board is faulty.
Install the card into the slot on the MAIN
board completely.
Install the card into the slot on the MAIN
board completely. Replace the faulty card or
board with a new one if the problem still
exists after the card installation.
Touch the “SYSTEM INITIALIZE” key on
the DIAGNOSTIC CHECK screen to
perform the system initialization. Replace
the faulty card or board with a new one if
the problem still exists after the system
initialization.
Connect the ZB-800P to the instrument
completely.
Set the channel correctly at the central
monitor or telemetry system.
with a new one.
Install the network card into the instrument
completely.
Firmly insert the network card into the slot.
Firmly connect the network cable between
the network card and hub.
Turn on the hub. Replace the hub with a new
one if the problem still exists after the power
is turned on.
Use the correct internal wiring 10Base-T
cable.
Replace the network cable with a new one.
Replace the faulty network card or MAIN
board with a new one.