Netgear WAC730, WAC720 Reference Manual

ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

Reference Manual
February 2016 202-11624-02
350 East Plumeria Drive San Jose, CA 95134 USA
ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Support
Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Conformity
For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.
Compliance
For regulatory compliance information, visit http://www.netgear.com/about/regulatory.
See the regulatory compliance document before connecting the power supply.
Trademarks
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.
Revision History
Publication Part Number Publish Date Comments
202-11624-02 February 2016 Revised Configure Wireless Bridging.
202-11624-01 December 2015 Revised Mount the Wireless Access Point.
202-11607-01 October 2015 First publication.
2

Contents

Chapter 1 Hardware Setup
Chapter 2 Initial Setup
Unpack Your Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Top Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Bottom Panel With Product Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
What You Need Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Wireless Equipment Placement and Range Guidelines . . . . . . . . . . . . . . . . . . 11
Ethernet Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LAN Configuration Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Hardware Requirements for Computers on Your LAN . . . . . . . . . . . . . . . . . . . 12
Operating Frequency Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Requirements for Entering IP Addresses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Install and Configure the Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connect the Wireless Access Point to a Computer . . . . . . . . . . . . . . . . . . . . . 14
Log In to the Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configure Basic General System Settings and Time Settings. . . . . . . . . . . . . 16
Configure the IPv4 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Configure the Basic Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Test Basic Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Mount the Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Package Content of the Ceiling and Wall Installation Kit. . . . . . . . . . . . . . . . . 25
Drop Ceiling Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Wall Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3 Wireless Configuration and Security
Wireless Data Security Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configure and Enable Security Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Change the QoS Policy for a Wireless Security Profile . . . . . . . . . . . . . . . . . . 39
Configure Legacy 802.1X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Configure WPA With RADIUS and WPA & WPA2 With RADIUS . . . . . . . . . . . 39
Configure WPA-PSK, WPA2-PSK, and WPA-PSK & WPA2-PSK . . . . . . . . . . 40
Configure RADIUS Server Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Restrict Wireless Access by MAC Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Enable Rogue AP Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
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Schedule the Wireless Radios to Be Turned Off . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configure Basic Wireless Quality of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Chapter 4 Management and Monitoring
Enable Remote Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
SNMP Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Secure Shell and Telnet Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Manage the Wireless Access Point over a Telnet Connection . . . . . . . . . . . . 50
Upgrade the Wireless Access Point Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Upgrade the Firmware Over a Web Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Upgrade the Firmware Over a TFTP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Manage the Configuration File or Reset to Factory Defaults . . . . . . . . . . . . . . . 54
Save the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Restore the Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Restore the Wireless Access Point to the Factory Default Settings . . . . . . . 55
Reboot the Wireless Access Point Without Restoring the
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Change the Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Manage User Accounts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Add a New User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Change the Name for a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Change the Privilege for a User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Reset the Password for a User Account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Delete a User Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Enable the Syslog Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Monitor the Wireless Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
View System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Monitor Wireless Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
View the Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
View the Traffic Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Enable and Configure Ensemble Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Configure Ensemble Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Manage an Ensemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Monitor an Ensemble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Chapter 5 Advanced Configuration
Configure IPv6 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Configure Spanning Tree Protocol, 802.1Q VLAN, and
Link Layer Discovery Protocol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configure STP and VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configure Ethernet LLDP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Configure Bonjour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configure Advanced Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Configure Advanced Quality of Service Settings . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configure and Manage Quality of Service Policies . . . . . . . . . . . . . . . . . . . . . . . 83
Configure a New QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Modify a QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Delete a QoS Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Manage a Captive Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Configure a Captive Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Add Users to a Captive Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Enable a Captive Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Configure Wireless Bridging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Point-to-Point Bridge and Point-to-Multipoint Bridge . . . . . . . . . . . . . . . . . 91
Configure a Wireless Bridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Chapter 6 Troubleshooting
Troubleshoot the Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Verify the Correct Sequence of Events at Startup . . . . . . . . . . . . . . . . . . . . . 96
No LEDs Are Lit on the Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . 96
The Active LED or the LAN LED Is Not Lit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
The WLAN LED Does Not Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
You Cannot Access the Internet or the LAN from a
Wireless-Capable Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
You Cannot Configure the Wireless Access Point from a Browser. . . . . . . . . . . 98
When You Enter a URL or IP Address a Time-Out Error Occurs . . . . . . . . . . . . . 99
Troubleshoot a TCP/IP Network Using the Ping Utility . . . . . . . . . . . . . . . . . . . . 99
Test the LAN Path to Your Wireless Access Point. . . . . . . . . . . . . . . . . . . . . . . 99
Test the Path from Your Computer to a Remote Device . . . . . . . . . . . . . . . . 100
Problems With Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Use the Packet Capture Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Appendix A Supplemental Information
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
5

1. Hardware Setup

This chapter covers the following topics:
Unpack Your Access Point
Hardware Description
Note: For more information about the topics covered in this manual, visit the
support website at support.netgear.com.
Note: Firmware updates with new features and bug fixes are made
available from time to time at downloadcenter.netgear.com. Some products can regularly check the site and download new firmware, or you can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

Unpack Your Access Point

Your package contains the following items:
ProSAFE Dual-Band Wireless AC Access Point
Straight-through Category 5 Ethernet cable
Ceiling and wall installation kit
Installation guide
Contact your reseller or customer support in your area if any parts are missing or damaged.
Visit the NETGEAR website at support.netgear.com/general/contact/default.aspx for the telephone number of customer support in your area.

Hardware Description

The following sections describe the top and rear hardware functions of the wireless access point.
Top Panel
Rear Panel
Bottom Panel With Product Label

Top Panel

The LEDs of the wireless access point are described in the following figure and table:
1
23
4
5
Figure 1. Top panel
Hardware Setup
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Table 1. Top panel LEDs
Item LED Description
1 Power/Test Off Power is off.
On (green) Power is on.
Amber, then blinking green
2 Active Off No Ethernet traffic is detected, or no link is detected.
On or blinking (green) Ethernet traffic is detected.
3 LAN Off A 10 Mbps or no link is detected on LAN port.
Amber A 100 Mbps link is detected on LAN port.
Green A 1000 Mbps link is detected on LAN port.
4 2.4
Ghz
5
5
Ghz
2.4 GHz WLAN
5 GHz WLAN
Off The wireless 802.11b/g/n (2.4 GHz) LAN is not ready,
On or blinking (green) The wireless 802.11b/g/n (2.4 GHz) LAN is ready, or
Off The wireless 802.11n/a (5 GHz) LAN is not ready, or
On or blinking (green) The wireless 802.11n/a (5 GHz) LAN is ready, or
A self-test is running or software is being loaded. During startup, the LED is first steady amber, then goes off, and then blinks green before turning steady green after about 45 seconds. If after one minute the LED remains amber or continues to blink green, it indicates a system fault.
or no wireless activity is detected.
wireless activity is detected.
no wireless activity is detected.
wireless activity is detected.

Rear Panel

Figure 2. Rear panel
1
2
3
4
5
Hardware Setup
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
The rear panel components of the wireless access point, from left to right, are described in the following list:
1. Cable security lock receptacle for an optional lock.
2. Console port for connecting to an optional console terminal. The port provides an RJ-45
connector and supports the following settings: 115200 K default baud rate, 8 data bits, no (N) parity bit, and one (1) stop bit.
3. Factory default Reset button. Using a sharp object, press and hold this button for about
five seconds to reset the wireless access point to factory defaults settings. All configuration settings are lost, and the default password is restored. For more information, see Restore
the Wireless Access Point to the Factory Default Settings on page 55.
4. 10/100/1000BASE-T Gigabit Ethernet (RJ-45) port with Auto Uplink (Auto MDI-X) with
IEEE 802.3af Power over Ethernet (PoE) support for connection to a switch or router.
5. Power socket for an optional 12 VDC, 2.5A power adapter.
Note: The WAC720 access point can support up to two optional
2.4 GHz/5 GHz dual-band antennas. The WAC730 access point can support up to three optional 2.4 GHz/5 GHz dual-band antennas.

Bottom Panel With Product Label

The product label on the bottom of the wireless access point’s enclosure displays factory default settings, regulatory compliance, and other information.
产品型号: WAC730 ӗ૱〠ৼ仁⇥ᰐ㓯AC᧕ޕ⛩
FCC ID: PY315300321 IC: 4054A-15300321 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
272-12481-02 制造商: NETGEAR, INC.
ύ㡚ڋ೷!Made in China
产品型号: WAC720 ӗ૱〠ৼ仁⇥ᰐ㓯AC᧕ޕ⛩
FCC ID: PY315300320 IC: 4054A-15300320 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
272-12480-02
ύ㡚ڋ೷!Made in China
undesired operation.
制造商: NETGEAR, INC.
CMIIT ID: XXXXXXXXXX
䗃ޕ: 12V 2.5A
W52/W53 Ȅቻ޵䲀ᇊ
XXX-XXXXXX XXXXXXXXXX
䗃ޕ: 12V 2.5A CMIIT ID: XXXXXXXXXX
序列号
序列号
Figure 3. Product labels
Hardware Setup
9

2. Initial Setup

This chapter covers the following topics:
What You Need Before You Begin
Install and Configure the Wireless Access Point
Test Basic Wireless Connectivity
Mount the Wireless Access Point
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

What You Need Before You Begin

You must consider the following guidelines and requirements before you can set up your wireless access point.

System Requirements

Before installing the access point, make sure that your system includes the following:
A 10/100/1000 Mbps local area network device such as a hub or switch
The Category 5 UTP straight-through Ethernet cable with RJ-45 connector included in the
package, or one like it
A PoE switch or a 12V, 2.5 A, DC power source
A web browser for configuration
At least one computer with the TCP/IP protocol installed
802.11bg/ng/bgn-compliant or 802.11a/a-na-ac-compliant devices

Wireless Equipment Placement and Range Guidelines

The range of your wireless connection can vary significantly based on the location of the wireless access point. The latency, data throughput performance, and power consumption of wireless adapters also vary depending on your configuration choices.
Note: Failure to follow these guidelines can result in significant performance
degradation or inability to connect wirelessly to the wireless access point. For complete performance specifications, see Appendix A,
Supplemental Information.
Note: Before you position and mount the wireless access point at its
permanent position, first configure the wireless access point and test the computers on your LAN for wireless connectivity as explained in this chapter.
For best results, place your wireless access point according to the following general guidelines:
Near the center of the area in which the wireless devices will operate.
In an elevated location such as a high shelf where the wirelessly connected devices are
in a line-of-sight (even if through walls).
Away from sources of interference, such as computers, microwaves ovens, and 2.4 GHz
cordless phones.
Initial Setup
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Away from large metal surfaces or water.
Placing an external antenna in a vertical position provides best side-to-side coverage.
Placing an external antenna in a horizontal position provides best up-and-down coverage. (An external antenna does not come standard with the wireless access point.)
If you are using multiple wireless access points, it is better if adjacent wireless access points use different radio frequency channels to reduce interference. The recommended channel spacing between adjacent wireless access points is five channels (for example, use Channels 1 and 6, or 6 and 11, or 1 and 11).
The time it takes to establish a wireless connection can vary depending on both your security settings and placement.

Ethernet Cabling Requirements

The wireless access point connects to your LAN using twisted-pair Category 5 Ethernet cable with RJ-45 connectors.

LAN Configuration Requirements

For the initial configuration of your wireless access point, you must connect a computer to the wireless access point.

Hardware Requirements for Computers on Your LAN

To connect to the wireless access point on your network, an 802.11bg/ng/bgn or
802.11a/a-na-ac wireless adapter must be installed on each computer. We recommend using the wireless access point with computers with the NETGEAR A6210 WiFi USB Adapter installed.

Operating Frequency Guidelines

You do not need to change the operating frequency (channel) unless you notice interference problems or you place the wireless access point near another wireless access point. If you do change the operating frequency, observe the following guidelines:
Wireless access points use a fixed channel. You can select a channel that provides the
least interference and best performance. In the United States and Canada, 11 channels are available.
If you use multiple wireless access points, it is better if adjacent wireless access points
use different channels to reduce interference. The recommended channel spacing between adjacent wireless access points is five channels (for example, use Channels 1 and 6, or 6 and 11).
In infrastructure mode (which is the default mode for the wireless access point), wireless
stations normally scan all channels, looking for a wireless access point. If more than one wireless access point can be used, the one with the strongest signal is used. This is possible only if the wireless access points use the same SSID.
Initial Setup
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

Requirements for Entering IP Addresses

IP addresses assigned to the access points must follow the following requirements for IPv4 and IPv6 addresses.
IPv4
The fourth octet of an IP address must be between 0 and 255 (both inclusive). This requirement applies to any IP address that you enter on the wireless access point’s web management interface.
IPv6
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. Any four-digit group of zeroes within an IPv6 address can be reduced to a single zero or altogether omitted.
The following errors invalidate an IPv6 address:
More than eight groups of hexadecimal quartets
More than four hexadecimal characters in a quartet
More than two colons in a row

Install and Configure the Wireless Access Point

Install and configure your wireless access point in the order of the following sections:
1. Connect the Wireless Access Point to a Computer
2. Log In to the Wireless Access Point
3. Configure Basic General System Settings and Time Settings
4. Configure the IPv4 Settings
5. Configure the Basic Wireless Settings
Before installing the wireless access point, make sure that your Ethernet network functions. After you connect the wireless access point to the Ethernet network, computers with
802.11b/g/a/n/ac wireless adapters are able to communicate with the Ethernet network.
For this to work correctly, verify that you meet all the system requirements, shown in
Hardware Description on page 7.
Initial Setup
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Connect the Wireless Access Point to a Computer

Tip: Before you place the wireless access point in an elevated position that
is difficult to reach, first set up and test the wireless access point to verify wireless network connectivity.
To set up the wireless access point:
1. Unpack the box and verify the contents.
2. Prepare a computer with an Ethernet adapter.
If this computer is already part of your network, record its TCP/IP configuration settings. Configure the computer with a static IP address of 192.168.0.210 and 255.255.255.0 as the subnet mask.
3. Connect an Ethernet cable from the wireless access point to the computer.
4. Securely insert the other end of the cable into the wireless access point’s Ethernet port.
5. Turn on your computer.
6. Connect the wireless access point to a PoE switch or power adapter.
Tip: The wireless access point supports Power over Ethernet (PoE) with
power redundancy. If you are using a switch that provides PoE, you do not need to use a power adapter to power the wireless access point. Using PoE can be especially convenient when the wireless access point is installed in a high location far away from a power outlet.
7. Verify the following:
Power/Test LED. The Power/Test LED blinks when the wireless access point is
first turned on. (To be exact, during startup, the LED is first steady amber, then
goes off, and then blinks green.) After about 45 seconds, the LED stays lit (steady green). If after one minute the Power/Test LED is not lit or is still blinking, check the connections and see if the power outlet is controlled by a wall switch that is turned off.
Active LED. The Active LED is lit or blinks green when Ethernet traffic is
detected.
LAN LED. The LAN LED indicates the LAN speed for LAN port 1: green for
1000 Mbps, amber for 100 Mbps, and no light for 10 Mbps. If the LAN LED is not
lit, make sure that the Ethernet cable is securely attached at both ends.
2.4
Ghz
5
Ghz
2.4 GHz WLAN LED. The 2.4 GHz WLAN LED is lit or blinks green when the
wireless LAN (WLAN) is ready.
5 GHz WLAN LED. The 5 GHz WLAN LED is lit or blinks green when the wireless
LAN (WLAN) is ready.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

Log In to the Wireless Access Point

The default IP address of your wireless access point is 192.168.0.100. By default, the DHCP client on the wireless access point is enabled. If your network includes a DHCP server but you want to access the access point using the default IP address, you must remove the DHCP server from the network.
To log in to the wireless access point:
1. Open a web browser such as Microsoft Internet Explorer 11 or later.
2. Connect to the wireless access point by entering its default address of 192.168.0.100 in your
browser (use http and not https).
3. Enter the default user name of admin and the default password of password.
4. Click the Login button.
The web browser displays the basic General system settings page under the Configuration tab of the main menu.
Web Management Interface
The navigation tabs across the top of the web management interface provide access to all the configuration functions of the wireless access point and remain constant. The menu items in the blue bar change according to the navigation tab that is selected.
The top right corner of all pages that allow you to make configuration changes show the Apply and Cancel buttons, and on several pages the Edit button.
These buttons provide the following functions:
Edit. Allows you to edit the existing configuration.
Cancel. Cancels all configuration changes that you made on the page.
Apply. Saves and applies all configuration changes that you made on the page.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

Configure Basic General System Settings and Time Settings

Note: After you successfully log in to the wireless access point, the basic
General system settings page displays.
To configure basic system settings:
1. Select Configuration > System > Basic > General.
2. Configure the settings as explained in the following table:
Setting Description
Access Point Name This unique name is the wireless access point NetBIOS name. The name is printed
on the rear label of the wireless access point. The default is netgearxxxxxx, in which xxxxxx represents the last 6 digits of the wireless access point MAC address. You can replace the default name with a unique name up to 15 characters long. The access point name can be retrieved through SNMP.
Country / Region From the Country / Region menu, select the country where the wireless access
point is installed.
Note: It might not be legal to operate this wireless access point in a region other than
one of those identified in this field.
3. Click the Apply button.
Your settings are saved.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
To configure time settings:
1. Select Configuration > System > Basic > Time.
2. Configure the settings as explained in the following table:
Setting Description
Time Zone Select the time zone to match your location.
Current Time This is a nonconfigurable field that displays the current date and time.
NTP Client Enable the Network Time Protocol (NTP) client to synchronize the time of the
wireless access point with an NTP server. By default the Enable radio button is selected.
Use Custom NTP Server Select this check box if you want to use a custom NTP server.
Note: You need an Internet connection to use an NTP server that is not on
your local network.
Hostname / IP Address
Enter the host name or IP address of the custom NTP server. The default is time-b.netgear.com.
Note: If you use a host name, make sure that you configured a
DNS server.
3. Click the Apply button.
Your settings are saved.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

Configure the IPv4 Settings

Note: For information about how to configure the IPv6 settings, see
Configure IPv6 Settings on page 74.
WARNING:
If you enable the DHCP client, the IP address of the wireless access point changes when you click the Apply button, causing you to lose your connection to the wireless access point. You must use the new IP address to reconnect to the wireless access point.
Tip: If you enable the DHCP client on the wireless access point, you can
discover the new IP address of the wireless access point by accessing the DHCP server on your LAN, or by using a network IP address scanner application.
To configure the IPv4 settings:
1. Select Configuration > IP > IP Settings.
2. Configure the IPv4 settings as explained in the following table:
Setting Description
DHCP Client By default, the Dynamic Host Configuration Protocol (DHCP) client is enabled.
The wireless access point receives its IP address, subnet mask, and default
gateway settings automatically from the DHCP server on your network when you connect the wireless access point to your LAN.
IP Address Enter the IP address of your wireless access point. The default IP address is
192.168.0.100. To change the address, enter an unused IP address from the address range used on your LAN, or enable DHCP the server.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Setting Description
IP Subnet Mask Enter the network number portion of an IP address. Unless you are
implementing subnetting, enter 255.255.0.0 as the subnet mask.
Default Gateway Enter the IP address of the ISP gateway to which the wireless access point
connects.
Primary DNS Server Enter the IP address of the primary and secondary DNS servers.
A DNS server is a host on the Internet that translates Internet names (such as www.netgear.com) to numeric IP addresses. Typically your ISP transfers the IP
Secondary DNS Server
Network Integrity Check Select this check box to validate that the upstream link is active before allowing
address of one or two DNS servers to your wireless access point during login. If the ISP does not transfer an address, you must obtain it from the ISP and enter it manually in this field.
wireless associations. Ensure that the default gateway is configured.
3. Click the Apply button.
Your settings are saved.

Configure the Basic Wireless Settings

For proper compliance and compatibility between similar products in your coverage area, you must configure the 802.11bg/ng/bgn and 802.11a/a-na-ac wireless adapter settings correctly, including the operating channel and country. You also must configure the basic wireless network settings for wireless devices to connect to your network. For other wireless features, including wireless security, see Chapter 3, Wireless Configuration and Security.
WARNING:
If you configure the wireless access point from a wireless computer and you change the wireless access point’s SSID, channel, or wireless security settings, you lose your wireless connection when you click the Apply button. You then must change the wireless settings of your computer to match the wireless access point’s new settings.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Configure 802.11bg/ng/bgn Wireless Settings
To configure the 802.11bg/ng/bgn wireless settings:
1. Select Configuration > Wireless > Basic > Wireless Settings.
2. Select the wireless mode in the 2.4 GHz band:
11bg. 802.11b-compliant devices and 802.11g-compliant devices can connect to the
access point.
11ng. 802.11n-compliant devices and 802.11g-compliant devices can connect to the
access point
11bgn. This is the default setting. 802.11b-compliant devices, 802.11n-compliant
devices and 802.11g-compliant devices can connect to the access point. If you keep the default setting, go to Step 5.
When you change the wireless mode, the Turn Radio On check box is automatically cleared, and all fields, buttons, and menus on the page are masked out.
3. Turn on the radio by selecting the Turn Radio On check box.
A pop-up window opens.
Note: Under normal conditions, you want the radio to be turned on. Turning off
the radio disables access through the wireless access point, which can be helpful for configuration, network tuning, or troubleshooting activities.
4. Click the OK button to confirm the change of wireless mode. The change does not take
effect until you click the Apply button after you complete the wireless configuration.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
5. Specify the remaining wireless settings as explained the following table:
Setting Descriptions
Wireless Network Name (SSID)
Broadcast Wireless Network Name (SSID)
Channel / Frequency From the menu, select the channel you want to use for your wireless LAN. The
11ng and 11bgn modes only
Note: For most
networks, the default settings work fine.
Enter a 32-character (maximum) service set identifier (SSID); the characters are case-sensitive. The default is NETGEAR_11ng. The SSID assigned to a wireless device must match the wireless access point’s SSID for the wireless device to communicate with the wireless access point. If the SSIDs do not match, you do not get a wireless connection to the wireless access point.
Select the Yes radio button to enable the wireless access point to broadcast its SSID, allowing wireless stations with a null (blank) SSID to adopt the wireless access point’s SSID. Yes is the default setting. To prevent the SSID from being broadcast, select the No radio button.
wireless channels and frequencies depend on the country and wireless mode. The default setting is Auto.
Note: You do not need to change the wireless channel unless you experience
interference (indicated by lost connections or slow data transfers). If this happens, you might want to experiment with different channels to see which is the best. For more information, see Operating Frequency Guidelines on page 12.
Note: For more information about available channels and frequencies, see
Technical Specifications on page 103.
MCS Index / Data Rate
Channel Width From the menu, select a channel width. The options are 20
From the menu, select a Modulation and Coding Scheme (MCS) index and transmit data rate for the wireless network. The default setting is Best. For a list of all options that you can select from in 11ng and 11bgn modes, see Factory
Default Settings on page 105.
MHz and 40 MHz. The default is 40 MHz.
Guard Interval From the menu, select the guard interval to protect
transmissions from interference. The default is Auto, or you can select Long - 800 ns. Some legacy devices can operate only with a long guard interval.
11bg modes only Data Rate From the menu, select the transmit data rate of the wireless
network. The default setting is Best. For a list of all options that you can select from in 11bg mode, see Factory Default
Settings on page 105.
Output Power From the menu, select the transmission power of the wireless access point: Full,
Half, Quarter, Eighth, Minimum. The default is Full.
Note: Increasing the power improves performance, but if two or more wireless
access points are operating in the same area and on the same channel, interference can occur.
Note: Make sure that you comply with the regulatory requirements for total radio
frequency (RF) output power in your country.
6. Click the Apply button.
Your settings are saved.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Note: For information about how to configure advanced wireless settings,
see Configure Advanced Wireless Settings on page 78.
Configure 802.11a/a-na-ac Wireless Settings
To configure the 802.11a/a-na-ac wireless settings:
1. Select Configuration > Wireless > Basic > Wireless Settings.
2. Select the wireless mode in the 5 GHz band:
11a. 802.11n-compliant devices can connect to the access point because they are
backward compatible.
11a-na-ac. This is the default setting. If you keep the default setting, go to Step 5.
When you change the wireless mode, the Turn Radio On check box is automatically cleared, and all fields, buttons, and menus on the page are masked out.
3. Turn on the radio by selecting the Turn Radio On check box.
A pop-up window opens.
Note: Under normal conditions, you want the radio to be turned on. Turning
off the radio disables access through the wireless access point, which can be helpful for configuration, network tuning, or troubleshooting activities.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
4. Click the OK button to confirm the change of wireless mode.
The change does not take effect until you click the Apply button after you complete the wireless configuration.
5. Specify the remaining wireless settings as explained the following table:
Setting Descriptions
Wireless Network Name (SSID)
Broadcast Wireless Network Name (SSID)
Channel / Frequency From the menu, select the channel you wish to use on your wireless LAN. The
11a-na-ac mode only
Note: For most
networks, the default settings work fine.
Enter a 32-character (maximum) service set identifier (SSID); the characters are case-sensitive. The default is NETGEAR_11ac. The SSID assigned to a wireless device must match the wireless access point’s SSID for the wireless device to communicate with the wireless access point. If the SSIDs do not match, you do not get a wireless connection to the wireless access point.
Select the Yes radio button to enable the wireless access point to broadcast its SSID, allowing wireless stations with a null (blank) SSID to adopt the wireless access point’s SSID. Yes is the default setting. To prevent the SSID from being broadcast, select the No radio button.
wireless channels and frequencies depend on the country and wireless mode. The default setting is Auto.
Note: You do not need to change the wireless channel unless you experience
interference (indicated by lost connections or slow data transfers). If this happens, you might want to experiment with different channels to see which is the best. For more information, see the guidelines following this table.
Note: For more information about available channels and frequencies, see
Technical Specifications on page 103.
MCS Index / Data Rate
From the menu, select a Modulation and Coding Scheme (MCS) index and transmit data rate for the wireless network. The default setting is Best. For a list of all options that you can select from in 11a-na-ac mode, see Factory Default
Settings on page 105.
Channel Width From the menu, select a channel width. The options are 20
MHz, 40 MHz, and 80 MHz. The default is 80 MHz.
Guard Interval From the menu, select the guard interval to protect
transmissions from interference. The default is Auto, or you can select Long - 800 ns. Some legacy devices can operate only with a long guard interval.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Setting Descriptions
11a mode only Data Rate From the menu, select the transmit data rate of the wireless
network. The default setting is Best. For a list of all options that you can select from in 11a mode, see Factory Default
Settings on page 105.
Output Power From the menu, select the transmission power of the wireless access point: Full,
Half, Quarter, Eighth, Minimum. The default is Full.
Note: Increasing the power improves performance, but if two or more wireless
access points are operating in the same area and on the same channel, interference can occur.
Note: Make sure that you comply with the regulatory requirements for total radio
frequency (RF) output power in your country.
6. Click the Apply button.
Your settings are saved.
Note: For information about how to configure advanced wireless settings,
see Configure Advanced Wireless Settings on page 78.

Test Basic Wireless Connectivity

After you configure the wireless access point, test the computers on your LAN for wireless
connectivity before you position and mount the wireless access point at its permanent position.
To test for wireless connectivity:
1. Configure the wireless adapters of your computers so that they all use the same SSID
and channel that you configured on the wireless access point.
2. Verify that your computers acquired a wireless link to the wireless access point.
3. Verify network connectivity by using a browser such as Internet Explorer, Mozilla Firefox, or
Google Chrome to browse the Internet, or check for file and printer access on your network.
Note: If you experience trouble connecting to the wireless access point, see
Chapter 6, Troubleshooting.
We recommend that you complete the following tasks before you deploy the wireless access point in your network:
Configure wireless security and other wireless features as described in Chapter 3, Wireless Configuration and Security.
Configure any additional features that you might need as described in Chapter 4, Management and Monitoring, and Chapter 5, Advanced Configuration.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
After you complete the configuration of the wireless access point, you can reconfigure the computer that you used for this process back to its original TCP/IP settings.

Mount the Wireless Access Point

The following sections explain how to mount your wireless access point. We recommend that you review the information in Wireless Equipment Placement and Range Guidelines on page 11 before you mount the wireless access point at its permanent position.
Package Content of the Ceiling and Wall Installation Kit
Drop Ceiling Installation
Wall Installation

Package Content of the Ceiling and Wall Installation Kit

3
6
2
1
Figure 4. Ceiling and wall installation kit
The ceiling and wall installation kit contains the following components:
One access point mounting bracket (1)
One wall mounting bracket (2)
Six mounting screws with integrated washers for the access point mounting bracket (3)
One T-bar screw for the access point mounting bracket (4)
Four wall screws for the wall mounting bracket (5)
Four wall anchors for the wall mounting bracket (6)
5
4

Drop Ceiling Installation

The best location for ceiling installation is at the center of your wireless coverage area, and within line of sight of all mobile devices. Make sure that the top (the dome side) of the wireless access point is directed toward the users and not the ceiling.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Before mounting the access point in a high location, first set up and test the access point to verify WiFi network connectivity.
If you are mounting the access point on a hard ceiling, use the wall installation instructions.
Note: Do not place the wireless access point in a false ceiling space facing up.
To mount your access point to a drop ceiling:
1. Attach the access point mounting bracket to the access point using the six mounting
screws.
2. Place the access point so that the ceiling rail is between the two tabs on the access point
mounting bracket.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
3. Twist the access point to hang it from the ceiling rail.
4. Secure the access point to the ceiling rail using the T-bar screw.
Initial Setup
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730

Wall Installation

The best location for wall installation is at the center of your wireless coverage area, and within line of sight of all mobile devices. Make sure that the top (the dome side) of the wireless access point is directed toward the users and not the wall.
To mount your access point to a wall:
1. Place the wall mounting bracket on the wall where you want to mount the access point.
2. Mark the wall where the two mounting holes are (see the figure in Step 5).
3. Attach the access point mounting bracket to the access point using the six mounting
screws as shown.
4. So you can see how the brackets fit together, attach the wall mounting bracket to the access
point mounting bracket as shown in the following figure. The three hooks on the wall mounting bracket fit into the three holes on the access point mounting bracket. The handle on the wall mounting bracket also fits into a hole on the access point bracket. Release the wall mounting bracket by moving the handle.
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
5. Using the wall anchors and screws, attach the wall mounting bracket to the wall where you
previously marked. The following figures show a side view of the wall. The left figure includes a schematic view of the wall mounting bracket.
Mounting hole
Mounting hole
Before attachment
After attachment
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ProSAFE Dual-Band Wireless AC Access Points WAC720 and WAC730
Note: Although the product package includes four wall anchors and screws,
two screws are sufficient to attach the wall mounting bracket as shown in the previous figure. However, if you prefer, you can use four screws and insert them through the mounting holes in the corners of the wall mounting bracket.
6. Align the three holes on the access point bracket with the three hooks on the wall mounting
bracket and slide the access point down until it click-attaches to the wall mounting bracket and is secured. The following figures show a side view of the wall.
Before click­attachment
After click­attachment
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