Netgear WAC505 operation manual

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Insight Managed Smart Cloud

Wireless Access Point

User Manual

Model WAC505

September 2017 202-11757-01

350 E. Plumeria Drive

San Jose, CA 95134

USA

Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

Conformity

For the current EU Declaration of Conformity, visit http://kb.netgear.com/app/answers/detail/a_id/11621.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only.

2

Contents

Chapter 1 Hardware Overview of the Access Point

 

Related Documentation.........................................................................................

8

Unpack the Access Point.......................................................................................

8

Top Panel With LEDs.............................................................................................

8

Back Panel...........................................................................................................

10

Product Label.......................................................................................................

11

Chapter 2 Install the Access Point in Your Network and Access It for Initial

 

Configuration

 

Position Your Access Point...................................................................................

13

Set Up and Connect the Access Point to Your Network.......................................

14

Set Up the Access Point With a PoE Network Connection..............................

14

Set Up the Access Point With a Non-PoE Network Connection......................

15

Connect to the Access Point for Initial Configuration...........................................

15

Connect Over WiFi Using an iOS or Android Mobile Device...........................

16

Connect Over WiFi Using a WiFi-Enabled Computer or Mobile Device..........

17

Connect Over Ethernet Using a Computer Connected to the Same Network..20

Connect Over Ethernet Using a Directly Connected Computer......................

24

Log In to the Access Point After Initial Setup to View or Change Settings...........

28

Chapter 3 Manage the Basic WiFi and Radio Features

 

Set Up and Manage WiFi Networks.....................................................................

30

Set Up an Open or Secure WiFi Network........................................................

30

View or Change the Settings of a WiFi Network..............................................

34

Disable or Enable a WiFi Network...................................................................

35

Remove a WiFi Network..................................................................................

35

Enable or Disable Client Separation for a WiFi Network.................................

36

Hide or Broadcast the SSID for a WiFi Network..............................................

36

Enable or Disable Radio Resource Management for a WiFi Network.............

37

Enable or Disable Band Steering for a WiFi Network......................................

38

Change the RSSI Threshold for a WiFi Network.............................................

39

Change the VLAN ID for a WiFi Network.........................................................

40

Select a MAC ACL for a WiFi Network............................................................

40

Set Bandwidth Rate Limits for a WiFi Network................................................

41

Register the Access Point With Facebook Wi-Fi.............................................

42

Set Up a Captive Portal for a WiFi Network....................................................

43

Unregister the Access Point From Facebook Wi-Fi.........................................

46

Manage the Basic Radio Features.......................................................................

47

Manage the Basic Settings for the Radios......................................................

47

Turn a Radio On or Off....................................................................................

50

Change the WiFi Mode for a Radio.................................................................

51

Change the MCS Index and Data Rate for a Radio........................................

52

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Change the Channel Width for a Radio...........................................................

52

Change the Output Power for a Radio............................................................

53

Change the Guard Interval for a Radio...........................................................

54

Change the Channel for a Radio.....................................................................

55

Set Up a WiFi On/Off Schedule for the Radios...............................................

55

Manage Quality of Service for a WiFi Radio...................................................

56

Chapter 4 Manage the Advanced WiFi and Radio Features

 

Manage the Advanced Radio Features................................................................

59

Manage the Advanced WiFi Settings for the Radios.......................................

59

Manage the Maximum Number of Clients for a Radio....................................

61

Manage the Broadcast and Multicast Settings for a Radio.............................

62

Manage Load Balancing for the Radios..........................................................

63

Set Up a WiFi Bridge Between Access Points.....................................................

63

Chapter 5 Manage Access and Security

 

Block Specific URLs and Keywords for Internet Access......................................

68

Manage Local MAC Access Control Lists............................................................

69

Manually Set Up a MAC Access Control List..................................................

69

Import an Existing MAC Access Control List...................................................

71

Manage User Accounts........................................................................................

73

Add a User Account........................................................................................

73

Change the Settings for a User Account.........................................................

74

Remove a User Account.................................................................................

75

Manage Neighbor AP Detection..........................................................................

75

Enable Neighbor Access Points Detection and Move Access Points to the Known

AP List.............................................................................................................

76

Import an Existing Neighbor Access Point List in the Known AP List.............

78

Set Up RADIUS Servers......................................................................................

80

Chapter 6 Manage the Local Area Network and IP Settings

 

Disable the DHCP Client and Specify a Fixed IP Address...................................

83

Enable the DHCP Client......................................................................................

84

Set the 802.1Q VLAN and Management VLAN...................................................

85

Enable or Disable Spanning Tree Protocol...........................................................

87

Enable or Disable Network Integrity Check..........................................................

87

Enable or Disable IGMP Snooping......................................................................

88

Enable or Disable Ethernet LLDP........................................................................

89

Enable or Disable UPnP......................................................................................

89

Chapter 7 Manage and Maintain the Access Point

 

Change the Management Mode to Insight or Standalone Mode.........................

92

Change the Country or Region of Operation.......................................................

93

Change the Admin User Account Password........................................................

94

Change the System Name...................................................................................

94

Specify a Custom NTP Server.............................................................................

95

Set the Time Zone................................................................................................

96

Manage the Syslog Settings................................................................................

97

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Upgrade the Firmware of the Access Point..........................................................

97

Check for New Firmware and Upgrade the Access Point................................

98

Manually Download Firmware and Upgrade the Access Point........................

99

Use a TFTP Server to Upgrade the Access Point.........................................

100

Use an FTP Server to Upgrade the Access Point.........................................

101

Manage the Configuration File of the Access Point...........................................

102

Back Up the Access Point Configuration.......................................................

102

Restore the Access Point Configuration........................................................

102

Reboot the Access Point From the Local Browser Interface..............................

103

Return the Access Point to Its Factory Default Settings....................................

104

Use the Reset Button....................................................................................

104

Use the Local Browser Interface...................................................................

105

Enable or Disable Telnet....................................................................................

106

Enable or Disable Secure Shell.........................................................................

106

Enable SNMP and Manage the SNMP Settings................................................

107

Manage the LEDs..............................................................................................

108

Chapter 8 Monitor the Access Point and the Network

 

View the Access Point Internet, IP, and System Settings...................................

111

View the WiFi Radio Settings.............................................................................

113

View Unknown and Known Neighbor Access Points.........................................

115

View Client Distribution, Connected Clients, and Client Trends.........................

116

View WiFi and Ethernet Traffic, Traffic Statistics, and Channel Utilization..........

119

View, Save, Download, or Clear the Logs..........................................................

120

View a WiFi Bridge Connection..........................................................................

122

View Alarms and Notifications...........................................................................

122

Chapter 9 Diagnostics and Troubleshooting

 

Capture WiFi Packets.........................................................................................

125

Quick Tips for Troubleshooting...........................................................................

127

Troubleshoot With the LEDs...............................................................................

128

Power LED Is Off...........................................................................................

128

Power LED Remains Solid Amber.................................................................

129

Power LED Is Blinking Amber Continuously..................................................

129

Power LED Is Alternating Green and Amber.................................................

129

Activity LED Is Off.........................................................................................

129

2.4G or 5G WLAN LED Is Off........................................................................

130

LAN LED Is Off While a Switch Is Connected...............................................

130

Troubleshoot the WiFi Connectivity....................................................................

131

Troubleshoot Internet Browsing.........................................................................

131

You Cannot Log In to the Access Point Over a LAN Connection.......................

132

Changes Are Not Saved....................................................................................

132

Troubleshoot Your Network Using the Ping Utility..............................................

132

Test the LAN Path to Your Access Point........................................................

133

Test the Path From Your Computer to a Remote Device...............................

133

Appendix A Factory Default Settings and Technical Specifications

 

Factory Settings.................................................................................................

136

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Technical Specifications.....................................................................................

139

6

Hardware Overview of the Access Point 1

The NETGEAR Insight Managed Smart Cloud Wireless Access Point (WAC505) 802.11 Wave 2 AC1200, in this manual referred to as the access point, supports dual-band concurrent operation at 2.4 GHz and 5 GHz with combined throughput of 1.2 Gbps (300 Mbps at 2.4 GHz and 867 Mbps at 5 GHz).The access point supports Power over Ethernet (PoE) so that you can connected it to a PoE switch in an existing network. (An optional DC power adapter lets you connect the access point to a regular switch.)

The access point supports the NETGEAR Insight app, which lets you set up and manage the access point from your iOS or Android mobile device. However, this user manual describes local browser–based management interface, in this manual referred to as the local browser interface. For information about the NETGEAR Insight app, see the NETGEAR knowledge base articles at netgear.com/support.

This chapter contains the following sections:

Related Documentation

Unpack the Access Point

Top Panel With LEDs

Back Panel

Product Label

Note For more information about the topics that are covered in this manual, visit the support website at netgear.com/support.

Note Firmware updates with new features and bug fixes are made available from time to time at downloadcenter.netgear.com. You can check for and download new firmware manually. If the features or behavior of your product does not match what is described in this guide, you might need to update your firmware.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Related Documentation

The following related documentation is available at downloadcenter.netgear.com:

Installation guide

Ceiling and wall installation guide

Data sheet

For information about the NETGEAR Insight app, see the NETGEAR knowledge base articles at netgear.com/support.

Unpack the Access Point

The package contains the access point, installation guide, ceiling and wall installation kit, and mounting installation guide. Because the access point supports Power over Ethernet (PoE), a power adapter is not included in the product package but is available as an option.

Top Panel With LEDs

The status LEDs are located on the top panel of the access point.

Figure 1. Status LEDs

Hardware Overview of the Access Point

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Table 1. LED descriptions

LED

Description

Power LED

Off. No power is supplied to the access point.

 

Solid green. Power is supplied to the access point and the access point is ready.

 

Solid amber. During startup, the Power LED lights solid amber. If after five minutes the amber

 

light remains on, a boot error occurred.

 

Blinking amber temporarily. The access point is upgrading firmware.

 

Blinking amber continuously. The access point did not receive an IP address from a DHCP

 

server.

 

Alternating green and amber. The access point is receiving insufficient PoE power.

Activity LED

Off. No link with the network is detected.

 

Solid green. A link with the network is detected.

 

Blinking green. Network traffic is detected.

 

Solid blue. The management mode is Insight but the switch is not connected to the cloud server.

LAN LED

Off. Either no powered-on Ethernet device is connected to the LAN port, or, if a powered-on Ethernet

 

device is connected, no Ethernet link is detected.

 

Solid amber. A 10 or 100 Mbps Ethernet link is detected on the LAN port.

 

Solid green. A 1000 Mbps Ethernet link is detected on the LAN port.

2.4G WLAN LED

Off. The 2.4 GHz WiFi radio is off.

 

Solid green. The 2.4 GHz WiFi radio is on.

 

Solid blue. One or more WLAN clients are connected to the 2.4 GHz WiFi radio.

 

Blinking blue. Traffic is detected on the 2.4 GHz WiFi radio.

5G WLAN LED

Off. The 5 GHz WiFi radio is off.

 

Solid green. The 5 GHz WiFi radio is on.

 

Solid blue. One or more WLAN clients are connected to the 5 GHz WiFi radio.

 

Blinking blue. Traffic is detected on the 5 GHz WiFi radio.

Note For information about troubleshooting with the LEDs, see Troubleshoot With the LEDs on page 128.

Hardware Overview of the Access Point

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Back Panel

The back panel of the access point provides the DC power connector, LAN port, and Reset button.

Figure 2. Access point back panel

Viewed from left to right, the back panel contains the following components:

DC power connector. If you do not use a PoE connection, connect an optional power adapter to the DC power connector.

LAN port. One Gigabit Ethernet RJ-45 LAN port that supports PoE. Use the LAN port to connect the access point to a switch or PoE switch that is connected to a network router, which, in turn, must be connected to the Internet, for example, through an Internet modem. You can also use the LAN port to connect the access point to a computer for initial configuration.

Reset button. Press the Reset button for about 2 seconds to reboot the access point or for more than 10 seconds to reset the access point to factory default settings. If you added the access point to a network on the Insight app before, you must first use the NETGEAR Insight app to remove the access point from your network before the factory default settings function of the Reset button is available. For more information, see Use the Reset Button on page 104.

For more information about the LAN port connection, see Set Up and Connect the Access Point to Your Network on page 14.

Hardware Overview of the Access Point

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Product Label

The product label on the bottom panel of the access point shows the serial number, MAC address, default WiFi network name (SSID), network key (password), and default login information of the access point.

Figure 3. Access point label

Hardware Overview of the Access Point

11

Install the Access Point in Your Network

2

and Access It for Initial Configuration

This chapter describes how you can install and access the access point in your network.

The chapter contains the following sections:

Position Your Access Point

Set Up and Connect the Access Point to Your Network

Connect to the Access Point for Initial Configuration

Log In to the Access Point After Initial Setup to View or Change Settings

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Position Your Access Point

Before you install your access point as described in the mounting installation guide, consider how you will position the access point.

The access point lets you access your network anywhere within the operating range of your WiFi network. However, the operating distance or range of your WiFi connection can vary significantly depending on the physical placement of your access point. For example, the thickness and number of walls the WiFi signal passes through can limit the range.

Additionally, other WiFi access points in and around your home might affect your access point’s signal. WiFi access points can be routers, repeaters, WiFi range extenders, and any other devices that emit WiFi signals for network access.

Position your access point according to the following guidelines:

Place your access point near the center of the area where your computers and other devices operate and within line of sight to your WiFi devices.

If you use a power adapter, make sure that the access point is within reach of an AC power outlet.

Place the access point in an elevated location, minimizing the number walls and ceilings between the access point and your other devices.

Place the access point away from electrical devices such as these:

-Ceiling fans

-Home security systems

-Microwaves

-Computers

-Base of a cordless phone

-2.4 GHz cordless phone

-5.8 GHz cordless phone

Place the access point away from large metal surfaces, large glass surfaces, insulated walls, and items such as these:

-Solid metal door

-Aluminum studs

-Fish tanks

-Mirrors

-Brick

-Concrete

If you are using adjacent access points, use different radio frequency channels to reduce interference.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Set Up and Connect the Access Point to Your Network

The access point is intended to function as a WiFi access point in your existing network. The following sections describe how you can connect the access point to your network:

Set Up the Access Point With a PoE Network Connection on page 14

Set Up the Access Point With a Non-PoE Network Connection on page 15

To set up your access point, follow the procedure in one of these sections.

Set Up the Access Point With a PoE Network Connection

You can connect the access point to a Power over Ethernet (PoE) switch in your network and let WiFi clients connect to the access point and access your network and the Internet. The switch must be connected to a network router, which, in turn, must be connected to the Internet, for example, through an Internet modem. If you use a PoE connection, the access point does not require a power adapter.

Figure 4. Set up the access point with a PoE connection to your network

To set up the access point with a PoE connection to your network:

1.Connect an Ethernet cable to the LAN port on the access point.

2.Connect the other end of the Ethernet cable to a PoE port on a PoE switch that is connected to your network and to the Internet.

The Power LED of the access point lights solid amber. After about one minute, if the access point is connected to a DHCP server, the Power LED turns solid green and the access point is ready for you to perform the initial configuration.

For information about accessing the access point for initial configuration, see Connect to the Access Point for Initial Configuration on page 15.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Set Up the Access Point With a Non-PoE Network Connection

You can connect the access point to a switch in your network and let WiFi clients connect to the access point and access your network and the Internet. The switch must be connected to a network router, which, in turn, must be connected to the Internet, for example, through an Internet modem. If you use a regular switch, that is, a non–Power over Ethernet (PoE) switch, the access point requires a power adapter, which is an option that you can purchase.

Figure 5. Set up the access point with a connection to your network

To set up the access point with a non-PoE connection to your network:

1.Connect an Ethernet cable to the LAN port on the access point.

2.Connect the other end of the Ethernet cable to a switch that is connected to your network and to the Internet.

3.Connect the power adapter to the access point and plug it into an electrical outlet.

The Power LED of the access point lights solid amber. After about one minute, if the access point is connected to a DHCP server, the Power LED turns solid green and the access point is ready for you to perform the initial configuration.

For information about accessing the access point for initial configuration, see Connect to the Access Point for Initial Configuration on page 15.

Connect to the Access Point for Initial Configuration

After you set up the access point, you can use several methods to connect to it for initial configuration.

You can either connect to the access point by using the NETGEAR Insight app on an iOS or Android mobile device or by using the local browser interface. These two types of access are mutually exclusive.

The NETGEAR Insight app provides ease of access but lets you configure a limited number of features. The local browser interface lets you configure all features that are available on the access point.

For information about how you can connect to the access point by using the NETGEAR Insight app, see

Connect Over WiFi Using an iOS or Android Mobile Device on page 16.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

The following sections describe how you can connect to the access point by using the local browser interface (follow the procedure in one of these sections):

Connect Over WiFi Using a WiFi-Enabled Computer or Mobile Device on page 17

Connect Over Ethernet Using a Computer Connected to the Same Network on page 20

Connect Over Ethernet Using a Directly Connected Computer on page 24

Note If your network does not include a DHCP server (or a router that functions as a DHCP server) and you do not perform the initial configuration of the access point as described in one of these sections, you can connect only two clients to the access point and the access point can provide an IP address to only two clients. To prevent this situation, make sure that you perform the initial configuration of the access point.

Connect Over WiFi Using an iOS or Android Mobile Device

You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the access point (and perform many other tasks as well).

For information about the NETGEAR Insight app, see the NETGEAR knowledge base articles at netgear.com/support.

To connect to the access point over WiFi using an iOS or Android mobile device:

1. On your mobile device, go to the app store, search for NETGEAR Insight, and download the app.

2.Open the NETGEAR Insight app and log in to your existing NETGEAR account or create a new account to log in with.

3.Follow the prompts in the NETGEAR Insight app to discover and register the access point on the network so that you can configure and manage the access point.

Note If the access point is not connected to the Internet, you can still use the NETGEAR Insight app to configure the access point by connecting to the access point’s default SSID. The default SSID is on the access point label on the bottom of the access point and is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point’s MAC address. The default password is sharedsecret.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Connect Over WiFi Using a WiFi-Enabled Computer or Mobile Device

This section describes how to connect to the access point for the first time over WiFi using a WiFi-enabled computer or mobile device (without using the NETGEAR Insight app).

To connect to the access point over WiFi using a WiFi-enabled computer or mobile device:

1.From your computer or mobile device, connect over WiFi to the access point’s default WiFi network.

The default SSID is on the access point label on the bottom of the access point and is shown in the format NETGEARxxxxxx-SETUP, where xxxxxx is the last six hexadecimal digits of the access point’s MAC address. The default password is sharedsecret.

2.On the computer or mobile device, open a web browser and, in the address bar, enter www.routerlogin.net (or www.aplogin.net).

Note You can use www.routerlogin.net (and www.aplogin.net) only during initial setup of the access point.

The Day Zero Easy Setup page displays.

In the address bar, www.routerlogin.net (or www.aplogin.net) is replaced by the IP address that is assigned to the access point by the DHCP server in your network.

3.Write down the IP address of the access point.

4.Select the Standalone radio button.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

5. Click the Apply button.

Note After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window opens. After you log in, the Dashboard page displays.

6. Enter the settings that are described in the following table.

Setting

Description

Country/Region

From the menu, select the country and region in which the access point is operating.

 

Note Make sure that the country is set to the location where the device

 

is operating. You are responsible for complying with the local,

 

regional, and national regulations that are set for channels, power

 

levels, and frequency ranges.

 

Note It might not be legal to operate the access point in a region other

 

than the regions listed in the menu. If your country or region is

 

not listed, check with your local government agency.

Time Zone

From the menu, select the time zone for the country and region in which the access

 

point is operating.

Install the Access Point in Your Network and Access It for Initial Configuration

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

(Continued)

Setting

Description

DHCP Client

By default, the DHCP client of the access point allows the access point to receive

 

an IP address from a DHCP server (or router that functions as a DHCP server) in

 

your network.

 

To set up the access point with a static (fixed) IP address, do the following:

 

a. Select the Disable radio button.

 

Additional fields display.

 

b. Specify the IP address, IP subnet mask, IP address of the default gateway,

 

and IP address of the DNS server.

AP Name

As an option, enter a new system name for the access point. The name must

 

contain alphanumeric characters, must contain at least one alphabetical character,

 

cannot be longer than 15 characters, and can contain hyphens but cannot start

 

or end with a hyphen.

 

By default, the system name is Netgearxxxxxx, in which xxxxxx represents the

 

last six hexadecimal digits of the access point’s MAC address.

AP Login New Password

Enter a new admin password with a minimum of 6 characters and a maximum of

 

32 characters.

 

The ideal password contains no English dictionary words and contains uppercase

 

and lowercase letters, numbers, and symbols. However, do not include quotation

 

marks (") in the password.

 

Write down and save the password for future use.

 

Note The admin password is the password that you use to log in to

 

the access point’s local browser interface. It is not the password

 

that you use for WiFi access.

Confirm New Password

Enter exactly the same password that you entered in the AP Login New Password

 

field.

SSID

You cannot use the default SSID for regular operation (the default SSID is for

 

setup only). Enter a new name with a maximum of 32 characters. You can use a

 

combination of alphanumeric and special characters, except for quotation marks

 

(") and a backslash (\).

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

(Continued)

Setting

Description

Authentication Type

From the menu, select one of the following authentication types for the WiFi

 

network:

 

Open. Authentication is not required and data encryption is not supported.

 

This setting does not provide any security and is not appropriate for most

 

situations.

 

WPA2-PSK.This option allows only WiFi clients that support WPA2 to connect

 

to the SSID. Select this option if all WiFi clients are capable of supporting

 

WPA2. This option uses AES encryption.

 

WPA-PSK / WPA2-PSK. This option allows both WPA and WPA2 WiFi clients

 

to connect to the SSID.This option uses TKIP and AES encryption. Broadcast

 

packets use TKIP. For unicast (that is, point-to-point) transmissions, WPA

 

clients use TKIP and WPA2 clients use AES.

 

Note For information about setting up WPA2 Enterprise security, see

 

Set Up an Open or Secure WiFi Network on page 30.

Passphrase

Unless you select Open from the Authentication Type menu, enter a new

 

passphrase (network key or WiFi password) for the WiFi network.

7.Click the Apply button.

Your settings are saved and you are disconnected from the access point. If you changed the default country, the access point restarts.

8.Reconnect over WiFi to the access point’s WiFi network using the new SSID and passphrase that you just defined on the Day Zero Easy Setup page.

9.In the web browser, enter the access point IP address that you wrote down in Step 3. If you assigned a static IP address to the access point, enter that IP address.

A login window opens.

10.Enter the access point user name and password.

The default user name is admin. The password is the one that you just defined on the Day Zero Easy Setup page. The user name and password are case-sensitive.

The Dashboard page displays. You can now customize the access point settings for your network environment.

Connect Over Ethernet Using a Computer Connected to the Same Network

The following procedure assumes that your network includes a DHCP server (or router that functions as a DHCP server) and that the access point and the computer are on the same network. By default, the access

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

point functions as a DHCP client. If you want to set up the access point with a static (fixed) IP address, see

Connect Over Ethernet Using a Directly Connected Computer on page 24.

To connect to the access point using a computer that is connected to the same network as the access point:

1.To determine the IP address that the DHCP server assigned to the access point, access the DHCP server or use an IP network scanner.

2.On the computer, open a web browser and, in the address bar, enter the IP address that is assigned to the access point.

The Day Zero Easy Setup page displays.

3.Select the Standalone radio button.

4.Click the Apply button.

Note After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window opens. After you log in, the Dashboard page displays.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

5. Enter the settings that are described in the following table.

Setting

Description

Country/Region

From the menu, select the country and region in which the access point is operating.

 

Note Make sure that the country is set to the location where the device

 

is operating. You are responsible for complying with the local,

 

regional, and national regulations that are set for channels, power

 

levels, and frequency ranges.

 

Note It might not be legal to operate the access point in a region other

 

than the regions listed in the menu. If your country or region is

 

not listed, check with your local government agency.

Time Zone

From the menu, select the time zone for the country and region in which the access

 

point is operating.

DHCP Client

By default, the DHCP client of the access point allows the access point to receive

 

an IP address from a DHCP server (or router that functions as a DHCP server) in

 

your network.

 

To set up the access point with a static (fixed) IP address, do the following:

 

a. Select the Disable radio button.

 

Additional fields display.

 

b. Specify the IP address, IP subnet mask, IP address of the default gateway,

 

and IP address of the DNS server.

AP Name

As an option, enter a new system name for the access point. The name must

 

contain alphanumeric characters, must contain at least one alphabetical character,

 

cannot be longer than 15 characters, and can contain hyphens but cannot start

 

or end with a hyphen.

 

By default, the system name is Netgearxxxxxx, in which xxxxxx represents the

 

last six hexadecimal digits of the access point’s MAC address.

AP Login New Password

Enter a new admin password with a minimum of 6 characters and a maximum of

 

32 characters.

 

The ideal password contains no English dictionary words and contains uppercase

 

and lowercase letters, numbers, and symbols. However, do not include quotation

 

marks (") in the password.

 

Note The admin password is the password that you use to log in to

 

the access point’s local browser interface. It is not the password

 

that you use for WiFi access.

Confirm New Password

Enter exactly the same password that you entered in the AP Login New Password

 

field.

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(Continued)

Setting

Description

SSID

You cannot use the default SSID for regular operation (the default SSID is for

 

setup only). Enter a new name with a maximum of 32 characters. You can use a

 

combination of alphanumeric and special characters, except for quotation marks

 

(") and a backslash (\).

Authentication Type

From the menu, select one of the following authentication types for the WiFi

 

network:

 

Open. Authentication is not required and data encryption is not supported.

 

This setting does not provide any security and is not appropriate for most

 

situations.

 

WPA2-PSK.This option allows only WiFi clients that support WPA2 to connect

 

to the SSID. Select this option if all WiFi clients are capable of supporting

 

WPA2. This option uses AES encryption.

 

WPA-PSK / WPA2-PSK. This option allows both WPA and WPA2 WiFi clients

 

to connect to the SSID.This option uses TKIP and AES encryption. Broadcast

 

packets use TKIP. For unicast (that is, point-to-point) transmissions, WPA

 

clients use TKIP and WPA2 clients use AES.

 

Note For information about setting up WPA2 Enterprise security, see

 

Set Up an Open or Secure WiFi Network on page 30.

Passphrase

Unless you select Open from the Authentication Type menu, enter a new

 

passphrase (network key or WiFi password) for the WiFi network.

6.Click the Apply button. Your settings are saved.

If you changed the default country, the access point restarts.

Note Do not close the page!

After a short period, the Dashboard page displays automatically. If the Dashboard page does not display, for example, because you assigned a static IP address, see the next step.

You can now customize the access point settings for your network environment.

7. If the Dashboard does not display automatically, do the following:

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a.Take one of the following actions:

If you assigned a static IP address to the access point, enter that IP address in the address bar of the web browser.

If you did not assign a static IP address, reenter the IP address that is displayed in the address bar of the web browser. If that does not work, write down the IP address, close the web browser, reopen the web browser, and then reenter the IP address in the address bar of the web browser.

If you did not assign a static IP address and you closed the page so that you cannot see the IP address of the access point, use an IP scanner tool, use a network discovery tool, or access the DHCP server to discover the IP address of the access point in your network. Then, open a browser and enter the IP address in the address bar of the web browser.

A login window opens.

b.Enter the access point user name and password.

The default user name is admin. The password is the one that you just defined on the Day Zero Easy Setup page. The user name and password are case-sensitive.

The Dashboard page displays. You can now customize the access point settings for your network environment.

Connect Over Ethernet Using a Directly Connected Computer

If your network does not include a DHCP server (or router that functions as a DHCP server), you can use a computer that is connected through an Ethernet cable to the LAN port of the access point.

To connect to the access point using a computer that is connected to the LAN port of the access point:

1.Record the IP address and subnet mask of your computer so that you can reinstate these IP address settings later.

2.Temporarily change the IP address on your computer to 192.168.0.210 with 255.255.255.0 as the subnet mask.

(You can actually use any IP address in the 192.168.0.2–192.168.0.254 range, with the exception of IP address 192.168.0.100, which is the default IP address of the access point.)

For more information about changing the IP address on your computer, see the help or documentation for your computer.

3.Use an Ethernet cable to connect your computer to the LAN port on the access point.

4.On the computer, open a web browser and enter 192.168.0.100 in the address bar.

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The Day Zero Easy Setup page displays.

5.Select the Standalone radio button.

6.Click the Apply button.

Note After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window opens. After you log in, the Dashboard page displays.

7. Enter the settings that are described in the following table.

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Netgear WAC505 operation manual

Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Setting

Description

Country/Region

From the menu, select the country and region in which the access point is operating.

 

Note Make sure that the country is set to the location where the device

 

is operating. You are responsible for complying with the local,

 

regional, and national regulations that are set for channels, power

 

levels, and frequency ranges.

 

Note It might not be legal to operate the access point in a region other

 

than the regions listed in the menu. If your country or region is

 

not listed, check with your local government agency.

Time Zone

From the menu, select the time zone for the country and region in which the access

 

point is operating.

DHCP Client

By default, the DHCP client of the access point allows the access point to receive

 

an IP address from a DHCP server (or router that functions as a DHCP server) in

 

your network.

 

To set up the access point with a static (fixed) IP address, do the following:

 

a. Select the Disable radio button.

 

Additional fields display.

 

b. Specify the IP address, IP subnet mask, IP address of the default gateway,

 

and IP address of the DNS server.

AP Name

As an option, enter a new system name for the access point. The name must

 

contain alphanumeric characters, must contain at least one alphabetical character,

 

cannot be longer than 15 characters, and can contain hyphens but cannot start

 

or end with a hyphen.

 

By default, the system name is Netgearxxxxxx, in which xxxxxx represents the

 

last six hexadecimal digits of the access point’s MAC address.

AP Login New Password

Enter a new admin password with a minimum of 6 characters and a maximum of

 

32 characters.

 

The ideal password contains no English dictionary words and contains uppercase

 

and lowercase letters, numbers, and symbols. However, do not include quotation

 

marks (") in the password.

 

Write down and save the password for future use.

 

Note The admin password is the password that you use to log in to

 

the access point’s local browser interface. It is not the password

 

that you use for WiFi access.

Confirm New Password

Enter exactly the same password that you entered in the AP Login New Password

 

field.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

(Continued)

Setting

Description

SSID

You cannot use the default SSID for regular operation (the default SSID is for

 

setup only). Enter a new name with a maximum of 32 characters. You can use a

 

combination of alphanumeric and special characters, except for quotation marks

 

(") and a backslash (\).

Authentication Type

From the menu, select one of the following authentication types for the WiFi

 

network:

 

Open. Authentication is not required and data encryption is not supported.

 

This setting does not provide any security and is not appropriate for most

 

situations.

 

WPA2-PSK.This option allows only WiFi clients that support WPA2 to connect

 

to the SSID. Select this option if all WiFi clients are capable of supporting

 

WPA2. This option uses AES encryption.

 

WPA-PSK / WPA2-PSK. This option allows both WPA and WPA2 WiFi clients

 

to connect to the SSID.This option uses TKIP and AES encryption. Broadcast

 

packets use TKIP. For unicast (that is, point-to-point) transmissions, WPA

 

clients use TKIP and WPA2 clients use AES.

 

Note For information about setting up WPA2 Enterprise security, see

 

Set Up an Open or Secure WiFi Network on page 30.

Passphrase

Unless you select Open from the Authentication Type menu, enter a new

 

passphrase (network key or WiFi password) for the WiFi network.

8.Click the Apply button.

Your settings are saved and you are disconnected from the access point. If you changed the default country, the access point restarts.

9.After a few minutes, if the login window does not open automatically, enter 192.168.0.100 in the address bar of your browser.

If you changed the IP address (that is, you specified a static IP address), enter the new IP address. A login window opens.

10.Enter the access point user name and password.

The default user name is admin. The password is the one that you just defined on the Day Zero Easy Setup page. The user name and password are case-sensitive.

The Dashboard page displays. You can now customize the access point settings for your network environment.

11.After you complete the setup process, or both the setup and customization process, you can change the computer back to its original IP address settings.

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Log In to the Access Point After Initial Setup to View or Change Settings

After you set up the access point, you can view or change the settings for the access point.

To log in to the access point’s local browser interface:

1.Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

2.Enter the IP address that is assigned to the access point. A login window opens.

3.Enter the access point user name and password.

The default user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

The Dashboard page displays. The following figure shows part of the Dashboard page.

The Dashboard page displays various panes that let you see the status of your access point at a glance. For more information about the Dashboard page and its various panes, see Monitor the Access Point and the Network on page 110.

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Manage the Basic WiFi and Radio

3

Features

This chapter describes how you can manage the basic WiFi and radio settings of the access point. For information about the advanced WiFi and radio settings, see Manage the Advanced WiFi and Radio Features on page 58.

Tip If you want to change the settings of the access point’s WiFi network, use a wired connection to avoid being disconnected when the new WiFi settings take effect.

The chapter includes the following sections:

Set Up and Manage WiFi Networks

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Insight Managed Smart Cloud Wireless Access Point WAC505 User Manual

Set Up and Manage WiFi Networks

The access point supports eight WiFi networks (four for each radio), each with its own unique WiFi settings. The following sections describe how you can set up and manage WiFi networks on the access point:

Set Up an Open or Secure WiFi Network on page 30

View or Change the Settings of a WiFi Network on page 34

Disable or Enable a WiFi Network on page 35

Remove a WiFi Network on page 35

Enable or Disable Client Separation for a WiFi Network on page 36

Hide or Broadcast the SSID for a WiFi Network on page 36

Enable or Disable Radio Resource Management for a WiFi Network on page 37

Enable or Disable Band Steering for a WiFi Network on page 38

Change the RSSI Threshold for a WiFi Network on page 39

Change the VLAN ID for a WiFi Network on page 40

Select a MAC ACL for a WiFi Network on page 40

Set Bandwidth Rate Limits for a WiFi Network on page 41

Set Up a Captive Portal for a WiFi Network on page 43

Set Up an Open or Secure WiFi Network

The access point provides one default SSID that is enabled by default and that broadcasts on the 2.4 GHz band and the 5 GHz band. This is the SSID that you were required to rename when you logged in to the access point for the first time. You can add more SSIDs: The access point supports four SSIDs for each radio for a total of eight SSIDs. (If you enable four SSIDs on both radios, the maximum number of SSIDs is reached.)

SSID stand for service set identifier, which is the WiFi network name. When you create a new SSID, you are actually defining the settings for a new virtual access point (VAP). That means that the access point supports up to eight VAPs.

The access point can simultaneously support the 2.4 GHz band for 802.11b/g/n WiFi devices and the 5 GHz band for 802.11a/n/ac WiFi devices.

If you plan to use WPA2 Enterprise security for your WiFi network, first set up RADIUS servers (see Set Up RADIUS Servers on page 80).

To set up a WiFi network:

1.Open a web browser from a computer that is connected to the same network as the access point or to the access point directly through an Ethernet cable or WiFi connection.

2.Enter the IP address that is assigned to the access point. A login window opens.

3.Enter the access point user name and password.

The default user name is admin. The password is the one that you specified the first time that you logged in. The user name and password are case-sensitive.

Manage the Basic WiFi and Radio Features

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