Netgear WAC104 Quick Install Guide
Installation
802.11ac Wireless Access Point
Model WAC104
Package Contents
Access point
Initial Setup
IMPORTANT: The access point provides WiFi and LAN connectivity but is a
bridge and not a router. Therefore, do not connect the access point directly to
an Internet modem (such as a DSL or cable modem). Connect the access point
to a router that is connected to an Internet modem.
The access point uses a DHCP client that is enabled by default. Almost any
router functions as a DHCP server, allowing the access point to obtain an IP
address from the router. If your network includes a separate DHCP server,
connect the access point to a switch or hub that is connected to the DHCP
server.
1. Connect the Ethernet cable that came in the package to one of the
access point’s Ethernet ports.
You can use any of the four LAN ports on the access point.
2. Connect the other end of the cable to a LAN port on your router.
Use an Ethernet cable to connect the computer to a LAN port on the access
point.
Sample setup connection
WAC104
access point
WiFi device
Wait for the WiFi LED to light solid green. If the WiFi LED does not light,
press the WiFi On/O button.
4. Log in to the access point from a WiFi device:
From a WiFi device such as a WiFi-enabled computer, tablet, or smartphone,
connect to the access point’s default SSID (see Manual Method). Aer
connecting to the SSID, launch a web browser and enter http://www.
aplogin.net in the address field. When prompted, enter admin for the user
name and password for the password. The access point’s web management
interface displays.
Note:
(that is through an Ethernet cable connection), see the user manual, which is
available online at downloadcenter.netgear.com.
Note: If your router does not function as a DHCP server or your network does not
include a separate DHCP server, the access point sets its IP address to a static IP
address of 192.168.0.100. However, in such a situation you can use
http://www.aplogin.net to initially log in from a WiFi device to the access point.
5. Configure the basic WiFi settings and security.
You can configure your basic WiFi settings and security now, or aer you
complete the initial setup.
a. Select Setup > Wireless Setup.
b. Configure the AP name, region, and SSID, and personalize the security
For information about how to access the access point from a wired computer
option.
Note: The region or country is not selectable for the U.S. and Canada.
Note: Make sure the country is set to the location where the device is
operating. The customer is responsible for complying within the local, regional,
and national regulations set for channels, power levels, and frequency ranges.
Ethernet cable
Power adapter
(varies by region)
RouterInternet modem
3. Power on the access point.
The Power LED lights solid green. If the Power LED does not light,
press the Power On/O button.
Power adapter
c. Click the Apply button.
Your settings are saved.
For more information on installing the access point, see the user manual or visit
http://kb.netgear.com/000037248/ How-do-I-install-my-WAC104-access-point/.
WiFi Network Names
The default WiFi network name (SSID) for the 2.4 GHz radio band and the
default SSID for the 5 GHz radio band are on the access point label. By
default, the access point’s WiFi network provides WPA and WPA2 (mixed
mode) access. We recommend that you change the default WiFi passphrase
to a more secure passphrase.
Join the WiFi Network
To connect your WiFi device to your access point’s WiFi network, you can
use either the manual method or the Wi-Fi Protected Setup (WPS) method.
Manual Method
1. Open the soware utility that manages your WiFi connections on the
WiFi device that you want to connect to your access point.
This utility scans for all WiFi networks in your area.
2. Find and select your access point’s WiFi network name (SSID).
The default SSID for the 2.4 GHz radio band and the default SSID for
the 5 GHz radio band are listed on the access point label.
3. Connect to the WiFi network.
The default passphrase is listed on the access point label.
4. Repeat Step 1 through Step 3 to add other WiFi devices.
WPS Method
If your computer or mobile device supports WPS, you can use WPS to join
the access point’s WiFi network. For help with the WPS button on your
computer or mobile device, check the instructions or online help that came
with that computer or mobile device. Some older equipment cannot use WPS.
Note: WPS does not support WEP security. If you are using WEP security,
use the manual method.
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Building 3, University Technology Centre
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1. Press the WPS button on the access point.
2. Within two minutes, on your computer or mobile device, press its WPS
button or click its onscreen WPS button.
The computer or mobile device connects to your access point’s WiFi
network.
3. Repeat this process to add other computers or mobile devices to the
network.
Troubleshooting Tips
The following table provides some tips for correcting simple problems
that you might encounter. For more troubleshooting information, see the
troubleshooting chapter in the user manual.
Problem Cause Possible Solution
Power LED is o. The access
Power LED
remains blinking
green slowly and
continuously.
Note: When
firmware is
being upgraded,
the Power LED
temporarily blinks
green.
A LAN port LED
is o.
point is not
receiving
power.
A firmware
or hardware
problem
exists.
A hardware
connection
problem
exists.
•Make sure that the power adapter is securely
connected to your access point and securely
connected to a working power outlet.
•Check that you are using the power adapter that
NETGEAR supplied for this product.
If the Power LED is still blinking green three minutes
aer you turn on power to the access point or if the
Power LED is blinking green slowly and continuously at
any other time, do the following:
1. Turn o the power and then turn it back on to see
if the access point recovers.
2. Press and hold the Reset button to return the
access point to its factory settings.
If the error persists, contact NETGEAR at
netgear.com/support.
•Make sure that the Ethernet cable connectors are
securely plugged into the access point and LAN device.
• Make sure that the LAN device is turned on.
Problem Cause Possible Solution
WiFi LED is o. The WiFi
You cannot
connect to the
access point from
a browser.
connection
does not
work.
Multiple
possible
causes.
•Verify that the radios are turned on by pressing the
WiFi On/O button.
•If the radios are turned on but the WiFi LED remains
o, contact NETGEAR.
•If you are using an Ethernet-connected computer,
check the Ethernet connection between the computer
and the access point.
•Quit the browser, clear the cache, delete the cookies,
and launch the browser again.
Support
Thank you for purchasing this NETGEAR product. You can visit
www.netgear.com/support to register your product, get help, access the latest
downloads and user manuals, and join our community. We recommend that you
use only ocial NETGEAR support resources.
For more information about the installation options, visit
www.netgear.com/support to access the user manual.
Si ce produit est vendu au Canada, vous pouvez accéder à ce document en
français canadien à http://downloadcenter.netgear.com/other/.
(If this product is sold in Canada, you can access this document in
Canadian-French at http://downloadcenter.netgear.com/other/.)
For the current EU Declaration of Conformity, visit
http://support.netgear.com/app/answers/detail/a_id/11621/.
For regulatory compliance information, visit
http://www.netgear.com/about/regulatory/.
See the regulatory compliance document before connecting the power supply.
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
© NETGEAR, Inc., NETGEAR, and the NETGEAR Logo
are trademarks of NETGEAR , Inc. Any non‑NETGEAR
trademarks are used for reference purposes only.
January 2018
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