NEC Telephone system Quick Reference Manual

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Program

Redial

Flash

Placing an Outside Call . . .

1. Lift handset.

•

Listen for dial tone.

2. + Outside number.

•

When behind a PBX, you may have to
dial another 9 before your number.

OR

2. + Line group number
(1-9 or 001-200) + Outside number.

•

When behind a PBX, you may have to
dial 9 before your number.

OR

2. + Line number (e.g., 005 for
line 5) + Outside number.

•

When behind a PBX, you may have to
dial 9 before your number.

Calling a Co-Worker , Voice Mail and Paging . . .

1. Lift handset.

2. Dial co-worker’s extension number.

•

Your call will ring or voice-announce.
If you hear ringing, wait for an
answer. If you hear two beeps, begin
speaking. Dialing 1 changes mode.

OR

2. For Paging, dial + 0 for All Call
or 1-64 for zones.

OR

2. To call your mailbox, dial .

Dial using the

Intercom:

Dial codes for outside

lines:

Placing Calls

1. to Camp On (wait without hanging up).

•

(Intercom calls) If you hear two beeps,
you can speak. If you hear busy/ring, dial
6 to send a Voice Over.

•

(Outside calls) When you hear new
dial tone, place your call again.

OR

1. and hang up to leave a Callback for

a free line or extension.

•

Wait for the system to call you back.

2. Lift handset when the system rings you back.

•

(Outside calls) Place your call again.

•

(Intercom calls) Speak to co-worker.

To cancel your Callback:

1. Lift handset.

2. + Hang up.

1. Do not hang up + .

•

Your co-worker’s MW flashes fast.

•

With Voice Mail, dial 8 to leave a
message in your co-worker’s mailbox.

1. Lift handset + .

•

To cancel all your messages (those you
left and those left for you), dial 873.

Answering Outside Calls . . .

1. Lift handset.

Answering Intercom Calls . . .

1. Lift handset to speak.

Picking up calls not ringing your phone . . .

1. Lift handset.

2. + .

1. Lift handset.

2. + Co-worker’s extension.

When a call is ringing

a co-worker’s phone:

If a call is ringing

Paging after hours:

Listen for ringing:

Listen for two rings:

Answering Calls

Tones you may hear . . .

Lift handset + ✻ 47+ Record Personal Greeting +
# + 2(Busy/No Answer), 4 (Immediate) or 6 (No

Answer) + Extension to receive calls + 2 (All) or 3
(CO) + Hang up

To cancel: Lift handset + ✻ 47 + 3 + Hang up

Personal Greeting:

847 + 1 to block your outside calls

2 to block Paging, Intercom calls, Call

Forwards and transferred outside calls

3 to block all calls
4 to block Call Forwards
0 to cancel

Do Not Disturb:

Lift handset + ✻ 47 + Record Personal Greeting +
# + 7 + Record Page + # + Dial Page zone (e.g.,

801 + 1 for zone 1) + 2 (All) or 3 (CO) + Hang up

To cancel: Lift handset + ✻ 47 + 3 + Hang up
To pick up: Lift handset + ✻ ✻ + Announced

extension number

Park and Page:

To set up: While on a call, HOOOKFLASH + # +

1 + Page party and announce zone + (When co-

worker answers) HOLD twice
To join: Lift handset + 864 + Announced zone

Meet Me Conference:

A co-worker is sending you a Voice Over.

This means you made a mistake in placing a call
or using a feature. Hang up and start over.

When you lift the handset: Your phone is forwarded.
When using features: Your option has been accepted.

Stutter dial tone:

Error (fast busy) tone:

One long tone and a

voice while on a call:

Quick Reference for Other Features

1. Place or answer call + Hookflash +
.

2. Place/answer next call + Hookflash +

.

•

You may have up to 32 callers. Your soft­ware determines if there is any restriction
on the number of outside parties. Repeat
this step to add more parties.

3. After adding all parties, Hookflash twice to

set up the Conference.

meeting:

NEC America, Inc., Corporate Networks Group

4 Forest Parkway, Shelton, CT 06484

TEL: [phone] FAX: [phone]

cng.nec.com

Your call can wait at your phone . . .

Hold

1. Do not hang up + Hookflash + Do not
hang up.

•

This puts your call on Exclusive Hold.

•

To place the call on Group Hold (so only
those in your Department can pick up the
call), dial 832 after pressing HOOK­FLASH.

•

Intercom calls automatically go on
Exclusive Hold when you press
HOOKFLASH.

1. Lift handset and press .

•

To retrieve a call from Group Hold,
dial 862 instead of pressing HOOK­FLASH.

Transferring your calls . . .

Transfer

1. Hookflash + Dial your co-worker’s
extension.

•

To transfer the call to a co-worker’s
mailbox, dial the Voice Mail master
number before their extension.

2. (Optional) Announce the call when your
co-worker answers.

3. Hang up.

Send (Transfer) your

call to a co-worker:

Easily retrieve a call

from Hold:

Use Hold instead of
leaving the handset

off-hook:

Handling Your Calls

To program: Lift handset + + Bin (0-9) + Trunk

access code + Number to store + Hang up

To use: Lift handset + + Bin (0-9)

Personal Abbreviated Dialing Directory

Bin Access Code Number

0
1
2
3
4
5
6
7
8
9

April 8, 2003

Printed in U.S.A.

Forward your calls to a co-worker . . .

1. Lift handset + .

2. Dial Call Forwarding condition:
1 = Personal Answering Machine Emulation

(then skip to step 4)
2 = Busy or not answered
4 = Immediate
6 = Not answered
7 = Immediate w/simultaneous ringing

(not for Voice Mail)
0 = Cancel

3. Dial destination extension, Voice Mail
master number or press Voice Mail key.

4. Dial Call Forwarding Type:
2 = All calls
3 = Outside calls only
4 = Intercom calls only

•

To forward off-premise: ✻46 + Line
access (e.g., 9) + Number + Hang up.
To cancel: ✻46 + Hang up.

Automatically redial calls . . .

Last Number Redial

1. Lift handset + .

•

The system selects an outside line.

Save

1. While on a call, HOOKFLASH +

.

1. Lift handset + .

•

When redialing, the system selects an
outside line for you. To clear a saved
number: Lift handset + 885

Quickly redial your

saved number:

Save your call for

quick dialing later on:

Quickly redial your

last outside call:

While at your desk,

forward your calls to a

co-worker or Voice

Mail:

1. Do not hang up.
Park a call in a System Orbit

2. Hookflash + + Park Orbit.

•

Park Orbits are 01-64.

3. Page your co-worker to pick up the call.

•

For Paging, dial ✻1 + 0 for All Call
or ✻1 + 1-64 for zones.

4. Hang up.

1. Lift handset.
For a Call Parked in a System Orbit

2. + Park Orbit.

•

Park Orbits are 01-64.

OR

For a Call Parked in a Personal Park Orbit

When Parked at a co-worker’s phone . . .

2. + Announced extension.

up:

(You cannot store Common or Group
Abbreviated Dialing numbers.)

1. Lift handset.

2. + Bin (for Common).

OR

2. + Bin (for Group).

1. Lift handset + .

2. Bin (0-9) + Trunk access code + Number
to store.

•

Trunk access codes are 9, #9 + trunk
number and 804 + trunk group.

•

The total number of digits stored can­not exceed 24.

3. Hang up.

1. Lift handset + + Bin (0-9).

•

The stored number dials out.

To dial your stored

Personal Abbreviated

Dialing numbers:

Abbreviated Dialing

numbers:

To dial your stored

Abbreviated Dialing

numbers:

Analog Single Line (SLT)

Quick Reference Guide