Nec DSX Product Description Manual

Empowered by Innovation

Components Features

IntraMail

Specifications

and Parts

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Product Description

Manual

P/N 1093093

Rev 2, June 2006

http://www.necdsx.com

Printed in U.S.A

01.00.00

This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to:

NEC Unified Solutions, Inc.

4 Forest Parkway

Shelton, CT 06484

www.necunifiedsolutions.com

Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect to, any of the equipment covered. This manual is subject to change without notice and NEC Unified Solutions, Inc. has no obligation to provide any updates or corrections to this manual. Further, NEC Unified Solutions, Inc. also reserves the right, without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in all respects and NEC Unified Solutions, Inc. shall not be liable for any errors or omissions. In no event shall NEC Unified Solutions, Inc. be liable for any incidental or consequential damages in connection with the use of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without prior written consent of NEC Unified Solutions, Inc.

Printed in U.S.A.

INNOVATIVE

DSX from NEC takes the lead with state-of-the-art innovations sure to make your business communications more efﬁcient, proﬁtable, and enjoyable.

Innovation starts with the new sleek DSX telephones. All models feature the same thin, ﬂoating design, two position angle adjustment for effortless viewing, and built in wall mounting. The 22-Button Display offers a large 3-line-by-24 character display, four interactive soft keys, and a built in speakerphone. The 34-Button Display is enhanced with a backlit display and illuminated dial pad (for improved low light viewing), as well as additional feature keys. A 34-Button Display advanced model provides a built-in half-duplex speakerphone.

The 34-Button Super Display has all the features of the advanced 34-Button and additionally offers the user a 9-line-by-24-character display and 12 interactive soft keys. Rounding out the line, the DSX Cordless Tele-

phone provides mobility and ﬂexibility for those who spend much of the workday away from their desk. Complemented by 4 fully programmable Feature Keys, the DSX Cordless Telephone achieves a whole new level of convenience and mobility.

Innovations don’t stop with the DSX telephones. Right out of the box the system has a two-port Automated Attendant with no optional equipment required. The capability for full-featured IntraMail Voice Mail with Automated Attendant is inherent in the system and only requires an IntraMail ﬂash card to activate. Program on-site from the telephone or from a PC connected to the system’s ethernet or USB port. PC remote programming is available through the ethernet port or built-in modem.

AFFORDABLE

NEC designed DSX from the ground up with affordability in mind. Economy per port is maximized by highdensity circuitry. All DSX telephones have a speakerphone and display for increased functionality and total lower station cost. Native support for ISDN PRI and T1 provides maximum connectivity for low initial investment. Since DSX is simple to install and easy to use, the expenses of conﬁguration, programming, and post-installation training are minimized.

The cost-effective IntraMail provides sophisticated Voice Mail and Automated Attendant features previously available only with expensive add-ons or costly external units. It is available in two conﬁgurations: 4 port/8 hour and 8 port/16 hour. The IntraMail Automated Attendant includes the call answering features you demand such as dial access to extensions, unique day, night, and holiday answering (Flexible Answering Schedules), the ability for two companies to share the same IntraMail (Multiple Company Greetings), and the capability to dial employees by entering their names instead of extension numbers (Directory Dialing).

IntraMail Voice Mail is much more than simple messaging. Advanced IntraMail features allow you to automatically place a return call to the message sender (Caller ID with Return Call), screen your incoming calls (Call Screening), forward a message to a co-worker (Message Forward), and send a call to a co-worker’s mailbox (Transfer to a Mailbox).

DSX is sized right, starting with the economical 40-port DSX-40, growing into the 80-port DSX-80, and culminating in the 160-port DSX-160. To maintain the value of your investment, all the components of a DSX-80 can be used in DSX-160 just by adding a DSX-160 cabinet. Even when growing from the DSX-40, your investment in programming, telephones and other station equipment is retained.

RELIABLE

Over a decade of intense feature development ensures that the core DSX call processing features are mature, efﬁcient, and reliable – yet intuitive and easy to use. Combined with end-to-end Quality Assurance and stateof-the-art circuit design (which achieves new standards for efﬁciency and economy), you are assured that DSX will be your reliable business partner for years to come.

Innovative leadership and longevity are a rare combination among technology companies. Founded in 1899, NEC has grown to a nearly $50 billion enterprise that produces 15,000 products in 126 manufacturing plants worldwide. NEC pioneered the development of telephones and switching systems early in the 20th century, and has maintained a leadership position in communications and networking ever since.

Table of Contents

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

DSX Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

22-Button Display Telephone with Speakerphone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

34-Button Backlit Display Telephone with Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

34-Button Backlit Display Telephone with Full-Duplex Speakerphone . . . . . . . . . . . . . . . . . . 2

34-Button Backlit Super Display Telephone with Half-Duplex Speakerphone . . . . . . . . . . . . . 2

60-Button DSS Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Single Line Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

DTH-1-1 Single Line Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

DTR-1-1 Single Line Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

DTR-1HM-1 Single Line Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

DSX Cordless Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

DSX Cordless Lite II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Corded Headsets for DSX Keysets and DTR/DTH SLTs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

NEC / Plantronics Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

GN Netcom Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Headsets for DSX Cordless Lite II Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

DESI Telephone Label System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

DESI Labeling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

DESI Telephone Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

DSX-80/160 Common Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

DSX-80 4-Slot KSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

DSX-160 8-Slot KSU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

DSX-80/160 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

DSX-80/160 CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

DSX-80/160 CPU Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

DSX-80/160 Station Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

DSX-80/160 16 Port Digital Station (16ESIU) Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

DSX-80/160 16 Port Analog Station (16SLIU) Card with HV Message Waiting. . . . . . . . . . 13

DSX-80/160 8 Port Analog Station (8SLIU) Card with HV Message Waiting. . . . . . . . . . . . 14

DSX-80/160 Line Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

DSX-80/160 T1/E1/PRI Line Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

DSX-80/160 16 Port CO Line (16COIU) Card with Caller ID . . . . . . . . . . . . . . . . . . . . . . . . 15

DSX-80/160 8 Port CO Line (8COIU) Card with Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . 16

IntraMail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

DSX IntraMail 8 x 16. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

DSX IntraMail 4 x 8. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Miscellaneous Cards and Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

DSX Analog Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

DSX 2PGDAD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

DSX-80/160 System Load Factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

DSX Product Description Manual

Table of Contents ◆ i

ii ◆

Table of Contents

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How To Use This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Optional (Unforced) Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Forced Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Verified Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Account Codes and Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using Account Codes with Last Number Redial and Save . . . . . . . . . . . . . . . . . . . . . . . . 22

Account Codes and Emergency Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Alphanumeric Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Attendant Call Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Operator Call Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Attendant Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Auto Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Automatic Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Automatic Slot Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Background Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Barge In (Intrusion) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Battery Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Call Coverage Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Forwarding Chaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Forwarding Cancel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Forwarding Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Call Forwarding Toggle in a Personal Speed Dial Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call Forwarding Confirmation Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call Forwarding Off Premises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Call Timer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Call Waiting / Camp-On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Single and Multiple Message Format Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Caller ID on the SMDR Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Caller ID Integration with Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Second Call Caller ID (Extension Level Call Waiting Caller ID) . . . . . . . . . . . . . . . . . . . 30

Third Party Caller ID Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Caller ID Display Separator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Caller ID to Single Line Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Caller ID Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Central Office Calls, Answering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Answering Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Central Office Calls, Placing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Store and Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Check Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Cordless Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Delayed Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Dial Number Preview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Dial Tone Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Direct Inward Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

ANI/DNIS Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Table of Contents

DSX Product Description Manual

Table of Contents

Direct Inward Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Night Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Direct Line Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Direct Station Selection (DSS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Direct Station Selection (DSS) Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Default DSS Console Key Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Directed Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Distinctive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

The Distinctive Ringing Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Understanding Ring Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

When Multiple Calls Ring an Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Do Not Disturb BLF for Hotline and Call Coverage Keys . . . . . . . . . . . . . . . . . . . . . . . . 41

Do Not Disturb Override . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Door Box Relays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Door Box Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Extended Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Extension Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Circular Hunting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Terminal Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Uniform Call Distribution (UCD) Hunting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Extension Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Walking Class of Service and Extension Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Feature Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Flexible Numbering Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Forced Line Disconnect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Group Call Pickup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Group Listen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Group Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Handsfree and Handsfree Answerback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Handsfree Answerback and Forced Intercom Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Headset Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Headset Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Off-Hook Signaling and Headsets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System (Regular) Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Exclusive Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Automatic Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Intercom Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Distinctive Flash Rate on Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Hold Recall Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Hotline Automatic Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Interactive Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Intercom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Handsfree Answerback and Forced Intercom Ringing. . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Key Ring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Language Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

DSX Product Description Manual

Table of Contents ◆ iii

Table of Contents

iv ◆

Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Enhanced Last Number Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Line Group Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Line Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Line Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Answering Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Line Queuing / Line Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Line Queuing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Line Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Line Queuing Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Loop Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Switched Loop Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Fixed Loop Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Answering Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Meet-Me Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Microphone Mute. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Handsfree Reply Soft Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Monitor / Silent Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Names for Extensions and Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Night Service / Night Ring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Night Service Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Off-Hook Signaling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Off-Hook Signaling for Outside Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Off-Hook Signaling for Intercom Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Off-Hook Signaling for Hotline Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Internal Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

External Paging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Page Relay Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Outside Call Ringing Over External Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Intercom Ring Over External Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Door Chime Over External Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Background Music Over External Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Ring Over Page Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Park. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Distinctive Flash Rate on Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Personal Park Orbit Recall Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

System Park Orbit Recall Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

PBX / Centrex Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

PBX/Centrex Access Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

PC Program (System Administrator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Prime Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Idle Prime Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Intercom Prime Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Prime Line vs. Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Privacy Release Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Private Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Programmable Idle Menu Soft Keys (Super Display) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Pulse to Tone Conversion. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Table of Contents

DSX Product Description Manual

Table of Contents

Regional Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Removing Lines and Extensions from Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Reverse Voice Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Ringdown Extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Ringing Line Preference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Prime Line vs. Ringing Line Preference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Save Number Dialed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Selectable Display Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Single Line Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Message Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

System Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Personal Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Unique Speed Dial Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Storing Line Routing in a Speed Dial Bin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Centrex Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chaining Bins for Dialing Long Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Split (Alternate) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Station Instruments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Ring/Message Lamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Station Message Detail Recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

System Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

System Programming Password Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

T1 Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

ANI/DNIS Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

FSK Caller ID. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Tandem Calls / Unsupervised Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Tie Lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Time and Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Toll Restriction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

The Toll Restriction Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Distinctive Flash Rate on Recall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Transfer Recall Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Handsfree Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Hotline Automatic Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

User Programmable Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call Forwarding to Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Leaving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Transferring to Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Conversation Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Conversation Record Key for a Co-worker’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Personal Answering Machine Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Voice Mail Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Message Center Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Interactive Soft Key Shows New Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Voice Over . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Volume and Contrast Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Volume Control Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Display Brightness and Contrast Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Display Brightness and Contrast Control Presets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

DSX Product Description Manual

Table of Contents ◆ v

Table of Contents

IntraMail Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

vi ◆

Walking Class of Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Walking Class of Service and Extension Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

How To Use This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Start-Up (Default) Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

IntraMail Feature Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Announcement Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Announcement Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Answer Schedule Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Answer Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

The Default Mailbox and Routing Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Answering Machine Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Auto Attendant Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Auto Erase or Save. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Handling Partially Reviewed Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Auto Time Stamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Automated Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Automated Attendant, Built-In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Automated Attendant Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Automatic Routing for Rotrary Dial Callers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Call Forward to a Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Call Forwarding a Subscriber’s Direct Inward Line to their Mailbox . . . . . . . . . . . . . . . 101

Call Routing Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Call Screening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Call Screening and Group Mailboxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Automatic Call Screening. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Caller ID and Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Calling the Automated Attendant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Centrex Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Conversation Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Conversation Record Key for a Co-worker’s Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Dial Action Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Directory Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Directory Dialing Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Erasing All Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Exiting a Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Extension Hunting to Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

External Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Fax Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Flexible Answering Schedules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Flexible Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Flexible Mailbox Numbering Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Forced Unscreened Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Getting Recorded Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Go to a Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Multiple Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Remote Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Group Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Ring Group Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Table of Contents

DSX Product Description Manual

Table of Contents

UCD Group Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Understanding Group Mailbox Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Guest Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Hang Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Instruction Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Leaving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Additional Options While Leaving a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Listening to Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Handling Partially Reviewed Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Telephone Display while Listening to a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Log Onto Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Local (On-site) Logon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Remote Log On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Mailbox Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Mailbox Options Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Mailbox Security Code Delete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Make Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Message Count Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Message Delete. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Message Forward . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Message Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Message Listen Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Message Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

How Message Notification Works to Normal Telephone Numbers. . . . . . . . . . . . . . . . . 120

How Message Notification Works to Digital Pager Numbers . . . . . . . . . . . . . . . . . . . . . 120

Message On Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Message Playback Direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Message Reply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Message Retention . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Message Retention Guard Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Message Storage Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Message Waiting Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Multiple Company Greetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Next Call Routing Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Subscriber Mailbox Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Logging Onto a Subscriber Mailbox while Listening to the Greeting . . . . . . . . . . . . . . . 124

Programming Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Quick Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Record and Send a Message. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Recording Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Remote Programming. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Routing Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Screened Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Screened vs. Unscreened Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Screened Transfer and Inactive Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Security Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Single Digit Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Subscriber Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

System Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

System Administrator Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

System Re-initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

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Table of Contents ◆ vii

Table of Contents

Specifications and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Time and Date with Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Time and Date Stamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Time and Date Stamp with Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Transfer to a Mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Transfer Message Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Transfer to a UCD Group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Undefined Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Unscreened Transfer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Screened vs. Unscreened Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Unscreened Transfer and Inactive Mailboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Voice Mail Overflow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Voice Prompting Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Volume Control with Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

viii ◆ Table of Contents

DSX Product Description Manual

DSX Telephones

Components

DSX Telephones

22-Button Display Telephone with Speakerphone

P/Ns 1090020 (Black) and 1090025 (White)

Display: 3 line x 24 character Speakerphone: Built-in, half-duplex

Soft Keys: 4 Wall Mount: Built-in

Feature Keys: 12 Angle Adjustment: 2 position built-in

Fixed Function Keys: 12 Backlit: No

At a Glance

34-Button Backlit Display Telephone with Speakerphone

At a Glance

Speed Dial Bin Keys: 10 Dual LEDs: Yes

Headset jack: RJ-10 built-in

The 22-Button Display Telephone features a large 3 line-by-24 character alphanumeric display with 4 Interactive Soft Keys for intuitive feature access. It also provides 10 Personal Speed Dial bin keys, 12 programmable Feature Keys and 12 ﬁxed function keys for streamlined operation. Additionally, this telephone offers a headset jack and built-in speakerphone. Unique features include dual LEDs, a Ring/Message Lamp (to show ringing, Caller ID, and voice mail messages), built-in wall mounting, and an innovative two position angle adjustment.

P/Ns 1090021 (Black) and 1090026 (White)

Display: 3 line x 24 character Speakerphone: Built-in, half-duplex

Soft Keys: 4 Wall Mount: Built-in

Feature Keys: 24 Angle Adjustment: 2 position built-in

Fixed Function Keys: 12 Backlit: Yes

Speed Dial Bin Keys: 10 Dual LEDs: Yes

Headset jack: RJ-10 built-in

The 34-Button Display Telephone features a large 3 line-by-24 character backlit alphanumeric display with 4 Interactive Soft Keys for intuitive feature access. It also provides 10 Personal Speed Dial bin keys, 24 programmable Feature Keys and 12 ﬁxed function keys for streamlined operation. Additionally, this telephone offers a backlit keypad, a headset jack, and built-in speakerphone. Unique features include dual LEDs, a Ring/Message Lamp (to show ringing, Caller ID, and voice mail messages), built-in wall mounting, and an innovative two position angle adjustment.

DSX Product Description

Components ◆ 1

2 ◆

DSX Telephones

34-Button Backlit Display Telephone with Full-Duplex Speakerphone

P/Ns 1090022 (Black) and 1090027 (White)

Display: 3 line x 24 character Speakerphone: Built-in, full-duplex

Soft Keys: 4 Wall Mount: Built-in

Feature Keys: 24 Angle Adjustment: 2 position built-in

Fixed Function Keys: 12 Backlit: Yes

At a Glance

Speed Dial Bin Keys: 10 Dual LEDs: Yes

Headset jack: RJ-10 built-in

This feature-rich 34-Button Display Telephone features a large 3 line-by-24 character backlit alphanumeric display with 4 Interactive Soft Keys for intuitive feature access. It also provides 10 Personal Speed Dial bin keys, 24 programmable Feature Keys and 12 ﬁxed function keys for streamlined operation. Additionally, this telephone offers a built-in full duplex speakerphone (with no external speaker or microphone required), a backlit keypad, and a headset jack. Unique features include dual LEDs, a Ring/Message Lamp (to show ringing, Caller ID, and voice mail messages), built-in wall mounting, and an innovative two position angle adjustment.

34-Button Backlit Super Display Telephone with Half-Duplex Speakerphone

P/Ns 1090030 (Black) and 1090031 (White)

Display: 9 line x 24 character Speakerphone: Built-in, half-duplex

Soft Keys: 12 Wall Mount: Built-in

Feature Keys: 24 Angle Adjustment: 2 position built-in

Fixed Function Keys: 12 Backlit: Yes

At a Glance

Speed Dial Bin Keys: 10 Dual LEDs: Yes

Headset jack: RJ-10 built-in

The Super Display Telephone is the system’s most sophisticated telephone instrument. It features a large 9 line-by-24 character backlit alphanumeric display with 12 Interactive Soft Keys for intuitive feature access. It also provides 10 Personal Speed Dial bin keys, 24 programmable Feature Keys and 12 ﬁxed function keys for streamlined operation. Additionally, this telephone offers a built-in full duplex speakerphone (with no external speaker or microphone required), a backlit keypad, and a headset jack. Unique features include dual LEDs, a Ring/Message Lamp (to show ringing, Caller ID, and voice mail messages), built-in wall mounting, and an innovative two position angle adjustment.

60-Button DSS Console

P/Ns 1090024 (Black) and 1090029 (White)

Feature Keys: 60 Wall Mount: Built-in

Fixed Function Keys: 3 Angle Adjustment: 2 position built-in

Dual LEDs: No

At a Glance

The 60-Button DSS Console provides a display keyset with a button access to extensions, trunks, and selected system features. Enhanced by Answer, Release, and Transfer ﬁxed function keys, the 60-Button DSS Console is a great time saver for users that do a lot of call processing (such as operators or dispatchers). By default, the DSS Console is set up with Hotline keys to extensions and 14 feature keys for quick access to Page, Park and the system Night Mode

Note: DSX80/160 supports DS1000/2000 telephones if the system has a DSTU Card (P/N 80021A) installed.

Components

60-button Busy Lamp Field (BLF) and one-

DSX Product Description

Single Line Telephones

DTH-1-1 Single Line Telephone

P/N 780034 (Black)

Fixed Function Keys: 5 Message Waiting: Yes

Speed Dial Bin Keys: 4 Ring/Message Waiting Lamp: Yes

Selectable Ring Tones: Yes Wall Mount: Built-in

At a Glance

The DTH-1-1 is a cost-effective analog single line telephone that offers 5 ﬁxed feature keys, 4 Speed Dial bin keys and Message Waiting. The built-in Message Waiting lamp will ﬂash for incoming calls or when the user has a message. To simplify working in groups, The DTH-1-1 provides 3 selectable ring tones.

DTR-1-1 Single Line Telephone

P/Ns 780020 (Black) and 780021 (White)

Fixed Function Keys: 5 Message Waiting: Yes

Speed Dial Bin Keys: None Ring/Message Waiting Lamp: No

Selectable Ring Tones: Yes Wall Mount: Built-in

At a Glance

Handsfree Monitor: No

The DTR-1-1 is a stylish yet rugged analog single line telephone with 5 ﬁxed feature keys and Message Waiting. Similar to the DTH-1-1, the DTR-1-1 has a built in Message Waiting lamp that will ﬂash for incoming calls or when the user has a message. The DTR-1-1 offers programmable ring pitch and volume. Built-in wall mounting and a bridged data jack for connecting a modem or answering machine are standard.

Components

DTR-1HM-1 Single Line Telephone

P/Ns 780025 (Black) and 780026 (White)

Fixed Function Keys: 7 Message Waiting: Yes

Speed Dial Bin Keys: 8 Ring/Message Waiting Lamp: Yes

Selectable Ring Tones: Yes Wall Mount: Built-in

At a Glance

Handsfree Monitor: Yes

The DTR-1HM-1 provides all the features of the DTR-1-1 in addition to two additional ﬁxed function keys (for Hold and Speaker/Monitor) and 8 Speed Dial bin keys. For convenient on-hook dialing and call monitor, the DTR-1HM-1 also offers Handsfree Monitor.

DSX Product Description

Components ◆ 3

DSX Cordless Telephone

DSX Cordless Lite II

P/N 730087

Display: 2 line x 16 character Transmission: 900 MHz Narrow Band FM

Status Icons: 4 Range: 350 feet (site dependent)

Feature Keys: 4 Max Units Per Site: 30 (12 in close proximity)

Fixed Function Keys: 8 Battery Life: Up to 7 hours talk time

At a Glance

Channels: 30

The DSX Cordless Lite II Telephone (P/N 730087) is a 900 Mhz digital narrow band FM cordless telephone that provides mobility, ﬂexibility and convenience for those who spend much of the workday away from their desk. Fully integrated with the DSX system, the DSX Cordless Lite II Telephone offers many standard features such as Call Forwarding, Call Coverage, Hotline, and Voice Mail. Complemented by 4 fully programmable function keys (with LEDs), the DSX Cordless Lite II Telephone achieves a whole new level of convenience and mobility. An easy-to-read 16-character by 2-line LCD display (with four status icons), volume controls, a rechargeable Nickel Metal Hydride Battery Pack, and a handy belt clip round out the elegant and affordable DSX Cordless Lite II Telephone.

4 ◆

The Cordless II Lite Telephone includes the following:

• Base Unit

• Base Unit AC Adaptor (P/N 630618)

• Base Wall Mount Bracket (P/N 730608)

• Base Line Cord

• Handset

• Handset Charger (P/N 730632)

• Handset Charger AC Adaptor (P/N 730619)

• Handset Charger Wall Mount Bracket (P/N

730633)

• Handset Battery (P/N 730631)

• Belt Clip (P/N 730634)

Components

DSX Product Description

Headsets

Corded Headsets for DSX Keysets and DTR/DTH SLTs

The following corded headsets are compatible with DSX keysets and the DTR/DTH single line telephones. Check with your supplier for their latest offerings.

NEC / Plantronics Headsets

NEC / Plantronics Ampliﬁed Headsets

NEC P/N

Description Style Microphone Type

Voice Tube P31

- Polaris Starset In-the-Ear Noise Canceling P31N

750631

Voice Tube P41

Polaris Mirage On-the-Ear

- Noise Canceling P41N

750632

Voice Tube P51

Polaris Supra Monaural Over-the-Head

750636 Noise Canceling P51N

Voice Tube P61

Polaris Supra Binaural Over-the-Head

750633 Noise Canceling P61N

750630

Voice Tube P81

Polaris TriStar In-the-Ear

- Noise Canceling P81N

750634

Voice Tube P91

Polaris Encore Monaural Over-the-Head

- Noise Canceling P91N

- Polaris Encore Binaural Over-the-Head Voice Tube P101

760635 Noise Canceling P101N

- DuoSet Convertible

Over-the-Head,

On-the-Ear

Voice Tube P141

Noise Canceling P141N

Voice Tube P151

- DuoPro On-the-Ear Noise Canceling P151N

Voice Tube P161

- DuoPro Over-the-Head Noise Canceling P161N

- DuoPro Convertible

Over-the-Head,

Voice Tube P171

Noise Canceling P171N

- DuoPro Behind-the-Head Voice Tube P181

- DuoPro Behind-the-Head Noise Canceling P181N

750643 Polaris/SupraPlus Monaural

Voice Tube P251

Over-the-Head

750644 Polaris/SupraPlus NC Monaural Noise Canceling P251N

- Polaris/SupraPlus NC Binaural

Voice Tube P261

Over-the-Head

750645 Polaris/SupraPlus NC Binaural Noise Canceling P261N

Voice Tube P351

- SupraPlus SL Monaural Over-the-Head Noise Canceling P351N

Voice Tube P361

- SupraPlus SL Binaural Over-the-Head Noise Canceling P361N

Plantronics Model

Components

Number

DSX Product Description

Components ◆ 5

Headsets

6 ◆

NEC / Plantronics Non-Ampliﬁed Headsets

NEC P/N

Description Style Microphone Type

- StarSet In-the-Ear

- Mirage On-the-Ear

- Supra Monaural Over-the-Head

- Supra Binaural Over-the-Head

- TriStar In-the-Ear

- Encore Monaural Over-the-Head

- Encore Binaural Over-the-Head

- Freehand Monaural In-the-Ear

- DuoSet Convertible

- DuoPro On-the-Ear

- DuoPro Over-the-Head

- DuoPro Convertible

- DuoPro Behind-the-Head

- SupraPlus Monaural Over-the-Head

- SupraPlus Binaural Over-the-Head

- SupraPlus SL Monaural Over-the-Head

- SuproPlus SL Binaural Over-the-Head

Requires Vista M12 Ampliﬁer and Handset/Headset Switch

Over-the-Head,

On-the-Ear

Over-the-Head,

On-the-Ear

Plantronics Model

Number

Voice Tube H31

Noise Canceling H31N

Voice Tube H41

Noise Canceling H41N

Voice Tube H51

Noise Canceling H51N

Voice Tube H61

Noise Canceling H61N

Voice Tube H81

Noise Canceling H81N

Voice Tube H91

Noise Canceling H91N

Voice Tube H101

Noise Canceling H101N

Voice Tube H131

Noise Canceling H131N

Voice Tube H141

Noise Canceling H141N

Voice Tube H151

H151N

Voice Tube H161

Noise Canceling H161N

Voice Tube H171

Noise Canceling H171N

Voice Tube H181

Noise Canceling H181N

Voice Tube H251

Noise Canceling H251N

Voice Tube H261

Noise Canceling H261N

Voice Tube H351

Noise Canceling H351N

Voice Tube H361

Noise Canceling H361N

Components

DSX Product Description

GN Netcom Headsets

Headsets

Model Number

GN Netcom Non-Ampliﬁed Headsets

Description Microphone Type Style

GN 2110 STD01 2100 Sound Tube Monaural Sound-Tube Over-the-Head

GN 2120 NCD01 2100 Flex Monaural Noise-Canceling Over-the-Head

GN 2115 STD01 2100 SoundTube Binaural Sound-Tube Over-the-Head

GN 2125 NCD01 2100 Flex Binaural Noise-Canceling Over-the-Head

GN 2117 STD01 2100 SoundTube Monaural Sound-Tube On-the-Ear

GN 2127 NCD01 2100 Flex Monaural Noise-Canceling On-the-Ear

GN 2110 ST 2100 SoundTube Monaural Sound-Tube Over-the-Head

GN 2120 NC 2100 Flex Monaural Noise-Canceling Over-the-Head

GN 2115 ST 2100 SoundTube Binaural Sound-Tube Over-the-Head

GN 2125 NC 2100 Flex Binaural Noise-Canceling Over-the-Head

GN 2127 ST 2100 SoundTube Monaural Sound-Tube On-the-Ear

GN 2127 NC 2100 Flex Monaural Noise-Canceling On-the-Ear

405-SF Sureﬁt Monaural Voice-Tube

405-FLEX-SF Sureﬁt Monaural Noise-Canceling

405-UNC-SF Sureﬁt Monaural Noise-canceling

3-Way Convertible:

Over-the-Head, Ear-

hook, Earloops

ADP-I ADDvantage Plus Monaural Noise-Canceling Over-the-Head

ADP-II ADDvantage Plus Binaural Noise-Canceling Over-the-Head

GN 2200 2200 Omega Monaural Noise-Canceling Over-the-Head

GN 2225 2200 Omega Binaural Noise-Canceling Over-the-Head

OG-I Orator-G Monaural Noise-Canceling Over-the-Head

OG-II Orator-G Binaural Noise-Canceling Over-the-Head

Contour LX-G Contour LX-G Monaural Noise-Canceling On-the-Ear

Stratus Ultra-G Stratus Ultra-G Monaural Noise-Canceling On-the-Ear

805-Flex 805-Flex Binaural Noise-Canceling

Requires GN8000 MPA Ampliﬁer and Headset Switch.

Under-the-Chin or Behind-the-Neck

Components

DSX Product Description

Components ◆ 7

Headsets

Headsets for DSX Cordless Lite II Telephone

P/N 750637 (M175) P/N 750642 (MX150)

At a Glance

The following headsets are available for the DSX Cordless Lite II Telephone:

• M175 Headband Style (P/N 750637)

• MX150 Earloop Style (P/N 750642)

◆ Components DSX Product Description

DESI Telephone Label System

DESI Labeling Software

At a Glance

DESI Labeling Software is a Windows-compatible application for printing customized key data on specially designed DESI telephone labels. Use DESI Labeling Software to create quick, professional custom labels that can be printed on virtually any ofﬁce ink jet or laser printer. DESI Labeling Software features:

• Automatic extension numbering

• Label templates that can be saved for later use

• Copy and paste functions

• Perforated and die cut labels for a perfect ﬁt

• Choice of fonts and font colors

• Space for incorporating company logo

• User-printable background graphics (using DESI Preprint)

DESI labeling software is provided on the DSX System Document CD included with each telephone system.

Components

DESI Labeling Software

DESI Telephone Labels

Labels for DSX Telephones Labels for NEC Single Line Telephones

At a Glance

The following DESI labels are available for DSX telephones.

• For standard “replacement” applications:

- 22-Button Display Standard

- 34-Button Display Standard

- 34-Button Super Display Standard

- 60-Button DSS Console Standard

The following DESI labels are available for the NEC analog single line telephones.

• For DTR-1-1

- Black (P/N 780400)

- Metallic green (P/N 780401)

- Metallic silver (P/N 780402)

- Lime green (P/N 780403)

- Preprint (blank) (P/N 780459)

DSX Product Description Components ◆ 9

DESI Telephone Label System

• For DTR-1HM-1

- Black (P/N 780404)

- Metallic green (P/N 780405)

- Metallic silver (P/N 780406)

- Lime green (P/N 780407)

- Preprint (blank) (P/N 780460)

• For DTH-1-1

- Metallic silver (P/N 780450)

10 ◆ Components DSX Product Description

DSX-80/160 Common Equipment

DSX-80 4-Slot KSU

P/N 1090002

Slots: 4 Analog extensions (max.): 48

Ports: 80 Analog lines (max): 48

Digital extensions (max.): 32 Digital (T1) lines (max.): 64

• Capacities determined by System Load Factor.

At a Glance

• Always install a 16ESIU Card in the ﬁrst universal slot.

The DSX-80 4-Slot KSU contains the CPU, 4 universal card slots and the system’s power supply. It provides 80 ports. It is wall-mountable, has a ﬂip off cover and removable side panel for easy access. The cabinet has a handy translucent panel in the cover that allows you to get essential system status and troubleshooting information at a glance, without removing the cover.

DSX-160 8-Slot KSU

P/N 1090003

Slots: 8 Analog extensions (max.): 112

Ports: 160 Analog lines (max): 64

Digital extensions (max.): 96 Digital (T1) lines (max.): 64

• Capacities determined by System Load Factor.

At a Glance

• Always install a 16ESIU Card in the ﬁrst universal slot.

• Install one power supply for every two 16ESIU Cards.

Components

The DSX-160 8-Slot KSU contains the CPU slot, 8 universal card slots and up to 3 system power supplies (depending on Load Factor requirements). It provides 160 ports. Just like the DSX-80 4-Slot KSU, the DSX160 is wall-mountable, has a ﬂip off cover and removable side panel for easy access. The DSX-160 also has a translucent panel in the cover for getting essential system status and troubleshooting at a glance

DSX-80/160 Power Supply

P/N 1091008

DSX-80 Qty: 1 DSX-160 Qty: 3 (max.)

• Quantity required in DSX-160 determined by System Load Factor.

• In DSX-160, Install one power supply for every two 16ESIU Cards.

At a Glance

The power supply provides the various DC voltages required to power the DSX-80/160 Cards. The DSX-80 4-Slot KSU requires a single power supply. The DSX-160 8-Slot KSU requires up to 3 power supplies, depending on system conﬁguration.

DSX Product Description Components ◆ 11

DSX-80/160 CPU

DSX-80/160 CPU Card

P/N 1090010

Audio Inputs: 2 RS 232 connector: Yes (for SMDR)

Audio outputs: 1 Ethernet port: Yes

USB connector: Yes CompactFlash interface: Yes

At a Glance

The CPU Card is the system’s control center. It provides the system’s Linux operating system, central processing, stored program, and memory for the customer’s site-speciﬁc data. Every system requires a CPU Card. In addition, it also provides:

• CompactFlash card interface (for IntraMail, software loading, and database backup)

• Conference circuits, DTMF receivers and DTMF generators

• Real Time Clock

• NAND Flash for storing the system database

• Battery for short term (14 day) backup of the Real Time Clock and station parameters

• Two audio inputs for Background Music and Music on Hold (1/8” mono minijacks)

• One audio output for External Paging (1/8” mono minijack)

• Ethernet and USB ports for local and remote PC Programming

• RS-232 serial port for Station Message Detail Recording

• Built-in V.32BIS 14.4K BPS modem for remote maintenance

The CPU also has a reset switch that provides the following three functions:

1. System reset (when momentarily pressed).

2. System initialization (when held down as power is turned on).

Software update (when held down for six seconds while software update CompactFlash card is installed).

Tips to remember:

• When connecting to the CPU audio inputs or outputs, make sure the connected device is compatible with the CPU audio speciﬁcations. See Speciﬁcations and Parts (page 139) for more.

12 ◆ Components DSX Product Description

DSX-80/160 Station Cards

DSX-80/160 16 Port Digital Station (16ESIU) Card

P/N 1091004

Digital station ports: 16 Status LED: Yes

Mode switch: Yes Activity LED: Yes

Max. installed in DSX-80: 2 (32 station ports)

Max. installed in DSX-160: 6 (96 station ports)

At a Glance

Each 16ESIU Card connects 16 digital extensions (i.e., DSX keysets). The 16ESIU has a Mode Switch (for taking the card out of service). It also has a status LED that indicates proper card operation — as well as a port activity LED that ﬂashes faster as trafﬁc on the card increases. You can install up to two 16ESIU Cards in a DSX-80. You can install up to six 16ESIU Cards in a DSX-160. See System Conﬁguration (page 19) for more.

Tips to remember:

• In DSX-160, you must install a separate power supply for every two 16ESIU Cards installed.

• In both DSX-80 and DSX-160, you must install a 16ESIU Card in slot 1.

• You can install additional 16ESIU Cards in any slot.

DSX-80/160 16 Port Analog Station (16SLIU) Card with HV Message Waiting

P/N 1091007

Analog station ports: 16 Activity LED: Yes

High Voltage Message Waiting: Yes Mode switch: Yes

Max. installed in DSX-80: 3 (48 station ports)

At a Glance

Max. installed in DSX-160: 5 (80 station ports)

Status LED: Yes

Components

The 16SLIU Card connects 16 analog extensions which are typically used for single line telephones and fax machines. Just like the 16ESIU Card, the 16SLIU Card has a Mode Switch (for taking the card out of service), a status LED indicating proper card operation, and a port activity LED to indicate trafﬁc on the card.See System Conﬁguration (page 19) for more.

Tips to remember:

• The 16SLIU Card provides high voltage message waiting for single line sets with high voltage message waiting lamps.

• The 16SLIU Card also provides Caller ID to single line sets.

• You can install a 16SLIU Card in any slot except slot 1.

DSX Product Description Components ◆ 13

DSX-80/160 Station Cards

DSX-80/160 8 Port Analog Station (8SLIU) Card with HV Message Waiting

P/N 1091010

Analog station ports: 8 Activity LED: Yes

High Voltage Message Waiting: Yes Mode switch: Yes

Max. installed in DSX-80: 3 (24 station ports)

At a Glance

Max. installed in DSX-160: 7 (56 station ports)

The 8SLIU Card connects 8 analog extensions which are typically used for single line telephones and fax machines. The 8SLIU Card has a Mode Switch (for taking the card out of service), a status LED indicating proper card operation, and a port activity LED to indicate trafﬁc on the card. See System Conﬁguration (page 19) for more.

Tips to remember:

• The 8SLIU Card provides high voltage message waiting for single line sets with high voltage message waiting lamps.

• The 8SLIU Card also provides Caller ID to single line sets.

• You can install a 8SLIU Card in any slot except slot 1.

Status LED: Yes

14 ◆ Components DSX Product Description

DSX-80/160 Line Cards

DSX-80/160 T1/E1/PRI Line Card

P/N 1091006

Line ports: 24 Activity LED: Yes

Mode switch: Yes Diagnostic LEDs: Yes

Status LED: Yes CSU required: Yes

Max. installed in DSX-80: 3 (64 line ports

At a Glance

in 3 T1/E1/PRI Cards, with 8 T1 circuits disabled in programming)

The T1/E1/PRI Line Card provides T1 advanced digital calling and gives the DSX-80/160 a maximum of 24 trunks in a single card slot. The available T1 line types include:

• Loop Start (DTMF and Dial Pulse)

• Ground Start (DTMF and Dial Pulse)

• Direct Inward Dialing (DID) Wink Start (DTMF and Dial Pulse)

• Direct Inward Dialing (DID) Immediate Start (DTMF and Dial Pulse)

• E&M Tie Line Wink Start (DTMF and Dial Pulse)

• E&M Tie Line Immediate Start (DTMF and Dial Pulse)

Tips to remember:

• Normally you connect the T1/E1/PRI Card to a separately-purchased Channel Service Unit (CSU). Use a standard straight-through CAT 5 cable to connect the T1/E1/PRI Card to the CSU. The CSU in turn connects to the telco smart jack.

• The T1/E1/PRI Card also provides 32E1 support. E1 is not used in North America.

• PRI is currently not available.

• You can install a T1/E1/PRI Card in any slot except slot 1.

Max. installed in DSX-160: 3 (64 line ports in 3 T1/E1/PRI Cards, with 8 T1 circuits disabled in programming)

Components

DSX-80/160 16 Port CO Line (16COIU) Card with Caller ID

P/N 1091005

Line ports: 16 Status LED: Yes

Mode switch: Yes Activity LED: Yes

Power Failure ports: 2 Caller ID: Built in

Max. installed in DSX-80: 3 (48 lines in 3

At a Glance

16COIU Cards)

The 16COIU Card supports 16 analog loop start CO lines. The card has a Mode Switch (for taking the card out of service), a status LED indicating proper card operation, and a port activity LED that indicates trafﬁc on the card. Each 16COIU Card also provides two power failure cut-through circuits. When commercial AC power fails, the Card automatically cuts through two line circuits to two power failure single line telephones. See System Conﬁguration (page 19) for more.

Tips to remember:

• The 16COIU provides built-in Caller ID.

• You can install a 16COIU Card in any slot except for slot 1.

Max. installed in DSX-160: 4 (64 line ports in 4 16COIU Cards)

DSX Product Description Components ◆ 15

DSX-80/160 Line Cards

DSX-80/160 8 Port CO Line (8COIU) Card with Caller ID

P/N 1091009

Line ports: 8 Status LED: Yes

Mode switch: Yes Activity LED: Yes

Power Failure ports: 2 Caller ID: Built in

Max. installed in DSX-80: 3 (24 line ports

At a Glance

in 3 8COIU Cards)

The 8COIU Card supports 8 analog loop start CO lines. The card has a Mode Switch (for taking the card out of service), a status LED indicating proper card operation, and a port activity LED that indicates trafﬁc on the card. Each 8COIU Card also provides two power failure cut-through circuits. When commercial AC power fails, the card automatically cuts through two line circuits to two power failure single line telephones. See System Conﬁguration (page 19) for more.

Tips to remember:

• The 8COIU provides built-in Caller ID.

• You can install a 8COIU Card in any slot except for slot 1.

Max. installed in DSX-160: 7 (56 line ports in 7 8COIU Cards)

16 ◆ Components DSX Product Description

IntraMail

DSX IntraMail 8 x 16

P/N 1091013

Ports: 8 Storage Hours: 16

Routing Mailboxes: 16 Subscirber Mailboxes: 128

Ring Group Mailboxes: 8 UCD Group Mailboxes: 8

Total Mailboxes: 160

At a Glance

DSX IntraMail 4 x 8

P/N 1091011

Ports: 4 Storage Hours: 8

Routing Mailboxes: 16 Subscirber Mailboxes: 128

Ring Group Mailboxes: 8 UCD Group Mailboxes: 8

Total Mailboxes: 160

At a Glance

IntraMail is a plug-in “in-skin” full-featured, DSP-based integrated Voice Mail with Automated Attendant for DSX. It is available in two models:

• P/N 1091013 with 8 Voice Mail ports, 16 hours of message storage, and up to 160 mailboxes.

• P/N 1091011 with 4 Voice Mail ports, 8 hours of message storage, and up to 160 mailboxes.

Components

The IntraMail Automated Attendant answers incoming calls and routes them quickly and efﬁciently. Integrated Voice Mail features include Conversation Record, Answering Machine Emulation, and Caller ID with Return Call. Interactive Soft Keys guide the display telephone user through the extensive IntraMail feature set.

Tips to remember:

• After plugging in the IntraMail CompactFlash card, IntraMail automatically installs on power-up.

DSX Product Description Components ◆ 17

Miscellaneous Cards and Optional Equipment

DSX Analog Door Box

P/N 922450

Requires 2PGDAD Module connected to DSX Digital Station (16ESIU) PCB.

At a Glance

The Analog Door Box is a self-contained Intercom unit typically used to monitor an entrance door. A visitor at the door can press the Door Box call button (like a door bell). The Door Box then sends chime tones to all extensions programmed to receive chimes. To answer the chime, the called extension user just lifts the handset. This lets the extension user talk to the visitor at the Door Box. The Door Box is convenient to have at a delivery entrance, for example. It is not necessary to have company personnel monitor the delivery entrance; they just answer the Door Box chimes instead.

Tips to remember:

• The Analog Door Box is a weather-tight unit and can be mounted outside.

• The maximum number of DSX Analog Door Boxes you can install is determined by the number of 2PGDAD Modules, which in turn is limited only by the availability of 16ESIU station ports.

DSX-80/160: No built-in Door Box ports.

DSX 2PGDAD Module

P/N 0891027

Provides connection and relays for two DSX Analog Door Boxes.

At a Glance

The DSX 2PGDAD Module provides connection and relays for two DSX Analog Door Boxes. This module connects to an available port on a DSX Digital Station (16ESIU) PCB.

Tips to remember:

• The maximum number of DSX Analog Door Boxes you can install is determined by the number of 2PGDAD Modules, which in turn is limited only by the availability of 16ESIU station ports.

Connects to port on DSX Digital Station (16ESIU) PCB.

18 ◆ Components DSX Product Description

+ 132 hidden pages

Nec DSX Product Description Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

DSX Telephones

Components

22-Button Display Telephone with Speakerphone

34-Button Backlit Display Telephone with Speakerphone

34-Button Backlit Display Telephone with Full-Duplex Speakerphone

60-Button DSS Console

Single Line Telephones

DTH-1-1 Single Line Telephone

DTR-1-1 Single Line Telephone

DTR-1HM-1 Single Line Telephone

DSX Cordless Telephone

DSX Cordless Lite II

Headsets

Corded Headsets for DSX Keysets and DTR/DTH SLTs

NEC / Plantronics Headsets

GN Netcom Headsets

Headsets for DSX Cordless Lite II Telephone

DESI Telephone Label System

DESI Labeling Software

DESI Telephone Labels

DSX-80/160 Common Equipment

DSX-80 4-Slot KSU

DSX-160 8-Slot KSU

DSX-80/160 Power Supply

DSX-80/160 CPU

DSX-80/160 CPU Card

DSX-80/160 Station Cards

DSX-80/160 16 Port Digital Station (16ESIU) Card

DSX-80/160 16 Port Analog Station (16SLIU) Card with HV Message Waiting

DSX-80/160 8 Port Analog Station (8SLIU) Card with HV Message Waiting

DSX-80/160 Line Cards

DSX-80/160 T1/E1/PRI Line Card

DSX-80/160 16 Port CO Line (16COIU) Card with Caller ID

DSX-80/160 8 Port CO Line (8COIU) Card with Caller ID

IntraMail

DSX IntraMail 8 x 16

DSX IntraMail 4 x 8

Miscellaneous Cards and Optional Equipment

DSX Analog Door Box

DSX 2PGDAD Module