•The cordless telephone base unit plugs into a digital station port.
•For best results, the base unit should be placed in line-of-site with its handset.
•Cordless telephone range and reception can vary from site to site. Some of the things that
may adversely affect range and reception are:
-Placing the base against or close to a wall (particularly if the wall has metal studs).
-Positioning the base close to a device that emits Electromagnetic Interference (EMI),
such as a TV, radio, computer, fluorescent light, fax machine, or printer.
-Installing the base close to other 900 Mhz devices, such as Symbol or Telex hand-held
inventory devices.
-Installing the base above a ceiling that uses foil-backed insulation.
-Installing the base behind a door which can be closed, tinted windows, or one-way glass
which will separate the base from the handset.
•Always raise the base unit antenna to its full vertical position.
•When installing more than one cordless telephone in the same site:
-Be sure the base units are at least 15 feet apart.
-After installation, change each telephone’s channel by pressing
minimize interference between your cordless telephones. There are 30 available channels.
•The handset must charge 5-8 hours in its charger prior to initial use.
•The Nickel Metal Hydride Rechargeable Battery Pack is recyclable. If you replace a battery
pack, always dispose of the old pack along with your other recyclable materials.
CH
on the handset. This will
Cordless Telephone
User Guide
(03.14.00)
This manual has been developed by NEC America, Inc. It is intended for the use of its customers and service personnel, and
should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving
this manual would be appreciated. Forward your remarks to:
NEC America, Inc., Corporate Networks Group
4 Forest Parkway
Shelton, CT 06484
cng.nec.com
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation
with respect to, any of the equipment covered. This manual is subject to change without notice and NEC America, Inc. has no
obligation to provide any updates or corrections to this manual. Further, NEC America, Inc. also reserves the right, without
prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made that this
manual is complete or accurate in all respects and NEC America, Inc. shall not be liable for any errors or omissions. In no
event shall NEC America, Inc. be liable for any incidental or consequential damages in connection with the use of this
manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this
document may be photocopied or reproduced without prior written consent of NEC America, Inc.
The DS1000/2000 900 Mhz Cordless Telephone (P/N 80683)is a 900 Mhz digital narrow band FM cordless telephone that provides mobility, flexibility and convenience for
those who spend much of the workday away from their desk. Fully integrated with the
DS1000/2000 system, DS1000/2000 900 Mhz Cordless Telephone offers many standard
features such as Call Forwarding, Call Coverage, Hotline, and Voice Mail. Complemented by 4 fully programmable function keys (with LEDs), the DS1000/2000 900 Mhz
Cordless Telephone achieves a whole new level of convenience and mobility. An easyto-read 16-character by 2-line LCD display (with four status icons), volume controls, a
rechargeable Nickel Metal Hydride Battery Pack, and a handy belt clip round out the
elegant and affordable DS1000/2000 900 Mhz Cordless Telephone.
1
The DS1000/2000 900 Mhz Cordless Telephone auto-IDs in 1801-Extension Circuit Type
with circuit type 50. No additional programming is required for basic feature operation.
Programming
1802-Ring Down Destination
For the cordless telephone extension number, use this option to designate the extension associated with the
base unit
DS1000/2000 Cordless Telephone User Guide
Desk button. By default, there is no entry for this option.
Chapter 1: Installation ◆1
*8
CH
-
-
-
-
-
The Basics
Basic Operation
The Basics
Basic Operation
Using the Basic Features
Answering Calls
■
Outside calls: Ring with 2 short rings followed by a long ring.
■
Intercom calls: Ring with 1 long ring.
■
To answer a call: Press
If your handset is in the charger, lifting the handset answers the incoming call.
-
Placing Calls
■
Intercom calls: Press
■
Outside calls: Press
Press line key + Dial outside number
Hanging Up
■
Press
TALK
TALK
or the flashing line key.
TALK
+ Dial co-worker’s extension or
TALK
+ Dial trunk access code + Dial outside number, or
or place the handset in the charger.
for Voice Mail.
Changing Channels
If the installation site has more than one DS1000/2000 900 Mhz Cordless Telephone, set up each telephone
to operate on its own channel.
■
While on a call, press
The
TALK
-
icon flashes briefly while the handset changes channels. There are 30 channels max.
If you select a channel that is already in use, you see
.
SYSTEM BUSY
.
Standby Mode
■
When the handset is out of the charger, it will go into Standby Mode after about 5 minutes. Standby
mode blanks the display to conserve power.
■
Placing or answering a call automatically cancels Standby Mode.
Traveling Out Of Range
■
If you try to place a call while out of range (beyond the range of your handset):
ACQUIRING LINK
-
You hear five quick beeps.
NO SERVICE
■
If you travel out of range while on a call:
You hear five quick beeps.
-
Your handset goes into standby mode.
The call disconnects.
Using the Base
■
While on a call at your cordless handset: Press
■
While on a call at your desk extension: Press
■
While idle at your cordless handset: Press
■
While idle at your desk extension: Press Cordless to beep (locate) for cordless handset.
Cordless
flashes in your display.
flashes in your display.
and
Desk
Buttons
Desk
to transfer the call to your desk extension.
Cordless
Desk
to transfer the call to your cordless handset.
to call your desk extension on the Intercom.
Low Battery
If the
LOW
icon displays:
■
If on a call, press
■
Recharge or replace the battery before placing or answering another call.
2 ◆Chapter 1: Installation
TALK
to hang up as soon as possible so your call is not interrupted.
DS1000/2000 Cordless Telephone User Guide
Using Your Handset
The Basics
Basic Operation
Ringer
●
On when ring is turned off
Talk
●
Off while idle
●
On while on a call
●
Flashes while
microphone muted
Headset jack
Battery
On when
battery is low
2-line, 16
character display
Voice Mail
●
On if you have
a Voice Mail message
or Message Waiting.
●
Dial *8 to respond
Ring Volume
●
While idle, press
to select ring type
or vibrate
●
While on a call, press
to change handset
receiving volume
Ring On/Off Mute
●
While on a call, press to mute
microphone
●
While idle, press and hold
5 seconds to turn ringer on or off
While on a call
Press to transfer
call to handset
Press to transfer
call to desk extension
1
Conference
While on a call,
press CONF to set up
a conference
Hold
Press HOLD to put
your call on hold
Talk
●
While idle, Press TALK
for Intercom dial tone
●
While busy, press
TALK to hang up
Last Number Redial
Press REDIAL to
redial your last call
Note: ACQUIRING LINK
means your handset
is setting up a
connection
with the base
Line1
Line2 Line3
Microphone
Picks up your voice
Figure 1: Using Your Handset
Line4
Press to locate
(beep) handset
Transfer
●
TRANSFER + Extension
transfers call to a co-worker
●
TRANSFER + 700 transfers
call to Voice Mail
Channel
●
Press CH to change channels
80683 - 1
if you hear interference
●
30 separate channels
Programmable Keys
●
Line keys 1-4 by default
●
Can optionally be
programmed for
other features
While idle
Press to call
desk extension
DS1000/2000 Cordless Telephone User Guide
Chapter 1: Installation ◆3
Installation
2.
3.
4.
5.
6.
Installing the Base
Installation
Installing the Base
Connecting the Base
To connect the base to the DS1000/2000 system (Figure 2: Installing the Base):
Be sure to review Guidelines for Placing the Base, Figure 3: Correct Installation Methods, and Figure 4:
Incorrect Installation Methods prior to connecting the base unit to the system.
1.
Install a modular jack within 6 feet of the base and within 6 feet of an available standard (NEMA 5-15R)
120 VAC outlet.
Run a single pair of 24 AWG station cable from the cross-connect block to the modular jack.
Terminate the station cable
Back at the main equipment location, run one pair of cross-connect wire between an available digital
station port pins on the extension block and cross-connect block to complete the installation.
Install bridging clips as required.
Plug one end of a modular line cord into the base LINE IN jack; plug the other end of the line cord into
the modular jack.
■ The DS1000/2000 900 Mhz Cordless Telephone auto-IDs in 1801-Extension Circuit Type with cir-
cuit type 50. No additional programming is required for basic feature operation.
WHT/BLU - BLU/WHT
leads to the
RED
and
GRN
lugs on the modular jack.
To connect the AC Adaptor to the base:
1. Run the AC adaptor cord under the strain relief on the back of the base as shown.
2. Plug the AC adaptor into AC outlet.
3. Be sure the base antenna is in the vertical position.
Checking the Base LEDs
Normal Operation
■ The Power LED is on.
■ The Cordless and Desk LEDs are off.
T
roubleshooting
■ If the Power LED is off, the base power supply is not properly connected.
■ If the Desk LED is flashing, the base is not correctly connected to a digital station circuit in the main
equipment.
Guidelines for Placing the Base
•For best results, the base unit should be placed in line-of-site with its handset.
•Cordless telephone range and reception can vary from site to site. Some of the things that may
adversely affect range and reception are:
-Placing the base against or close to a wall (particularly if the wall has metal studs).
-Positioning the base close to a device that emits Electromagnetic Interference (EMI), such as a
TV, radio, computer, fluorescent light, fax machine, or printer.
-Installing the base close to other 900 Mhz devices, such as Symbol or Telex hand-held inventory
devices.
-Installing the base above a ceiling that uses foil-backed insulation.
-Installing the base behind a door which can be closed, tinted windows, or one-way glass which will
separate the base from the handset.
4 ◆Chapter 1: Installation
DS1000/2000 Cordless Telephone User Guide
Guidelines for Placing the Base (Cont’d)
•Always raise the base unit antenna to its full vertical position.
•When installing more than one cordless in the same site:
-Be sure the base units are at least 15 feet apart.
•After installation, change each telephone’s channel by pressing
mize interference between your cordless telephones.
One-Pair
Cross Connect
(To digital keyset port)
Digital Keyset Jack
YEL
BLU-WHT
BLK
WHT-BLU
Installation
Installing the Base
CH on the handset. This will mini-
1
Station
Block
80683 - 3
Cross
Connect
Block
AC Adaptor
625
Modular
Jack
Line
out
RED
GRN
Line in
Figure 2: Installing the Base
DS1000/2000 Cordless Telephone User GuideChapter 1: Installation ◆5
Installation
Installing the Base
80683 - 7
Metal studs
80683 - 6
Too close to another
device that emits EMI
Correct line-of-site installation, away
from devices that cause interference or
locations that block signal.
Figure 3: Correct Installation Methods
Foil backed insulated ceiling
Too close to other
900 Mhz devices
Behind a door that
can be closed, tinted windows
or one way glass
Figure 4: Incorrect Installation Methods
6 ◆ Chapter 1: InstallationDS1000/2000 Cordless Telephone User Guide
Wall-Mounting the Base
Mounting the Base on the Wall
To mount the base on the wall (Figure 5: Mounting the Base on the Wall):
1. Run the base line cord in the wide wire channel as shown, but do not plug it into the base.
2. Run the AC adaptor cord in the narrow wire channel as shown, but do not plug it into the base.
3. Using suitable fasteners, attach the wall-mount bracket to the wall in the desired location.
- To make the base easier to remove later on, consider not tightening the fasteners all the way.
4. Snap the base onto the wall-mount bracket.
- Make sure the mounting ears fit all the way into their slots and the mounting tabs snap into place.
5. Connect the base line cord and AC adaptor cord to the base.
Installation
Wall-Mounting the Base
1
Mounting ear
80683 - 14
Mounting tab
Wall
Line cord
in wide
channel
AC adaptor cord
in narrow channel
Figure 5: Mounting the Base on the Wall
To remove the base from the wall:
- If you did not tighten the fasteners, you can slide the base off the wall before going to the next step.
1. Unplug the line cord and AC adaptor cord from the base.
2. Press the mounting tabs to release the wall-mount bracket from the base.
DS1000/2000 Cordless Telephone User GuideChapter 1: Installation ◆ 7
Installation
Wall-Mounting the Base
Mounting the Base to a Wall Plate
To mount the base on a standard wall plate (Figure 6: Mounting the Base to a Standard Wall Plate):
1. Snap the base onto the wall-mount bracket.
- Make sure the mounting ears fit all the way into their slots and the mounting tabs snap into place.
2. Run a customer-provided short line cord in the wide wire channel as shown and plug it into the base.
3. Run the AC adaptor cord in the narrow wire channel as shown and plug it into the base.
4. Plug the other end of the short line cord into the wall plate modular jack.
5. Slide the wall-mount bracket onto the wall plate.
Mounting ear
Wall
80683 - 15
Mounting tab
Wall Plate
Line cord
in wide
channel
AC adaptor cord
in narrow channel
Figure 6: Mounting the Base to a Standard Wall Plate
To remove the base from the wall:
1. Slide the wall-mount bracket off of the wall plate.
2. Unplug the short line cord from the wall plate.
3. Unplug the short line cord and AC adaptor cord from the base.
4. Press the mounting tabs to release the wall-mount bracket from the base.
8 ◆ Chapter 1: InstallationDS1000/2000 Cordless Telephone User Guide
Installing the Battery
Installing the Battery in your Handset
To install the battery in your handset (Figure 7: Installing the Handset Battery):
1. Slide the battery cover off of the handset.
2. Insert the battery lead into the battery connector. Be sure to observe the polarity of the connection by lin-
ing up the black dot with the black wire.
3. Turn the battery around to it fits into the battery compartment.
4. Slide the battery cover back onto the handset until it snaps into place.
Installation
Installing the Battery
1
80683 - 2
White wire
Red
wire
Figure 7: Installing the Handset Battery
After inserting jack,
turn battery to fit into
battery compartment
Black wire
DS1000/2000 Cordless Telephone User GuideChapter 1: Installation ◆ 9
Installation
Charging the Handset
Charging the Handset
Installing the Charger and Charging the Handset
To connect the AC Adaptor to the charger (Figure 8: Installing the Charger):
1.Run the AC adaptor cord under the strain relief on the back of the charger as shown.
2.Plug the AC adaptor cord into the charger.
3.Plug the AC adaptor into AC outlet.
4.Insert the handset into the charger.
The handset must charge 5-8 hours in its charger prior to initial use.
When the handset is correctly inserted into the charger, the
charger is on.
AC Adaptor
80683 - 4
Figure 8: Installing the Charger
Cleaning the Battery Charger Contacts
To clean the battery charger contacts (Figure 9: Cleaning the Battery Charger Contacts):
●Use a pencil eraser or soft cloth to periodically (once a month) clean the battery contacts.
CHARGE LED on the
Strain Relief
Figure 9: Cleaning the Battery Charger Contacts
10 ◆ Chapter 1: InstallationDS1000/2000 Cordless Telephone User Guide
Wall-Mounting the Charger
To wall-mount the charger (Figure 10: Wall-Mounting the Charger):
1.Choose a suitable location for the charger wall-mount bracket within 6 feet of an AC outlet.
2.Install suitable fasteners 1 3/16” apart, leaving the heads out about 1/4”.
3.Run the AC adaptor cord through the notch in the bottom of the wall-mount bracket and up
through the rectangular cutout in the bracket.
4.Place the wall-mount bracket on the fasteners and tighten.
5.Run the AC adaptor cord through the strain relief on the back of the charger, then plug the
cord into the charger.
6.Snap the charger onto the wall-mount bracket.
7.Plug the AC adaptor into the AC outlet.
1-3/16"
Installation
Charging the Handset
1
Wall
80683 - 11
80683 - 13
Wall
Figure 10: Wall-Mounting the Charger
DS1000/2000 Cordless Telephone User GuideChapter 1: Installation ◆ 11
Installation
Using the Belt Clip
Using the Belt Clip
Installing the Belt Clip
To install the belt clip (Figure 11: Installing the Belt Clip):
■ With the open end of the clip facing away from the antenna, snap the belt clip onto the handset.
Snap prongs into slots
80683 - 9
80683 - 8
Figure 11: Installing the Belt Clip
To remove the belt clip (Figure 12: Removing the Belt Clip):
■ Gently pry the belt clip prongs out of the slots in the handset.
80683 - 10
Pry prongs up from slots
Figure 12: Removing the Belt Clip
Snap prongs into slots
on other side
12 ◆ Chapter 1: InstallationDS1000/2000 Cordless Telephone User Guide
Installation
Using the Earloop Style Headset with your Cordless Telephone
Using the Earloop Style Headset with your Cordless Telephone
730631BT-930 Replacement Battery (Ni-Mh, DC 3.6V 750 mAh)
730633EXP 9360 Wall Mount Bracket for Charger Unit
730608EXP 9660 Wall Mount Bracket for Base Unit
DS1000/2000 Cordless Telephone Specifications
you would for your DS1000/2000 keysets.
20 ◆ Chapter 1: InstallationDS1000/2000 Cordless Telephone User Guide
Feature Operation
Feature Operation
Chapter 2:
Features
2
Feature Operation
Barge In
Barge In is disabled by default.
To Barge In on an extension or line:
1. Call busy extension or place call on busy line.
2. Dial 4. (You hear 2 beeps.)
3. Join in the conversation in progress.
Call Coverage Keys
There are no Call Coverage keys assigned by default.
When the key is:The covered extension is:
Flashing SlowlyRinging
Flashing FastIn DND for intercom calls (option 2) or all calls (option 3)
Wink OffIn DND for outside calls (option 1)
Call Coverage Key Flash Rates
OffIdle or not installed
OnBusy
To answer a call ringing or flashing a Call Coverage key:
1. Press the flashing Call Coverage key.
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 21
Feature Operation
To use your Call Coverage key to place a call to your idle co-worker:
1. Press the Call Coverage key.
Call Forwarding
Call Forwarding is enabled by default.
To activate Call Forwarding:
1. Press TALK and dial *3.
2. Dial the Call Forwarding type:
0 = Cancel your extension’s Call Forwarding
2 = Call Forwarding Busy/No Answer
4 = Call Forwarding Immediate
6 = Call Forwarding No Answer
3. Dial the destination extension, 0 for your operator, or the Voice Mail master number (e.g., 700).
4. Dial 2 to forward all calls; 8 to forward just outside calls.
The second line of the handset display shows that Call Forwarding is enabled (FWD) and the destination
extension (number, name or
Voice Mail).
Call Forwarding Off Premise
Call Forwarding Off Premise is disabled by default.
To activate Call Forwarding Off Premise:
1. Have your System Administrator set up your Personal Speed Dial bins.
2. Press TALK and dial *33 + 2.
3. Dial the Personal Speed Dial bin number (701-720) that Call Forwarding Off Premise should dial to for-
ward your calls.
4. Press HOLD.
5. Dial 2 to forward all calls; 8 to forward just outside calls.
The second line of the handset display shows that Call Forwarding is enabled (
number or name.
Call Waiting / Camp On
Call Waiting / Camp On is enabled by default.
To Camp-On to a busy extension:
1. Call a busy co-worker.
2. Dial 2, but do not hang up.
- If you hang up, the system converts your Camp-On to a Callback.
3. When your co-worker becomes free, you hear ringback.
4. Speak to your co-worker when they answer their waiting call.
FWD) and the destination
22 ◆ Chapter 2: FeaturesDS1000/2000 Cordless Telephone User Guide
Callback
Caller ID
Feature Operation
Callback is enabled by default.
To leave a Callback at a busy co-worker:
1. Call your busy co-worker.
2. Dial 2 and hang up.
- If you stay on the line, you will Camp-On to your busy co-worker.
3. When your busy co-worker becomes free, your phone will automatically ring.
4. Press TALK to answer.
5. Speak to your co-worker when the call goes through.
Caller ID is disabled by default.
If enabled in the system and provided by your telephone company, the handset display will show the Caller
ID information as the call is ringing.
- Second Call Caller ID and Third Party Caller ID Check are note available.
Central Office Calls, Answering
Central Office Calls, Answering is enabled by default.
To answer an outside call ringing your phone:
1. Press TALK.
- Your handset will not vibrate while it is in its charger base.
Central Office Calls, Placing
Central Office Calls, Placing is enabled by default.
To place an outside call using a line or loop key:
1. Press the line or loop key.
To place an outside call over a specific line using Line Dial-Up:
1. Press TALK.
2. Dial #9.
3. Dial the line number (e.g., 01 for line 1).
2
To place an outside call using Direct Line Access):
1. Press TALK.
2. Dial 1.
3. Dial the line number (e.g., 01 for line 1).
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 23
Feature Operation
To place an outside call using Line Group Access:
1. Press TALK and dial a Line Group Access Code (90-98).
- If you hear dial tone as soon as you dial 9, your system has Line Group Routing. A line group has
been automatically selected for you.
Conference
Conference is enabled by default.
To set up a Conference:
1. Establish Intercom or outside call.
2. Press CONF.
3. Dial extension you want to add,
OR
Place or answer an outside call,
OR
Retrieve call from Park Orbit.
4. Press CONF to set up the Conference.
- You see: CONFERENCE CALL
Directed Call Pickup
Directed Call Pickup is enabled by default.
To use Directed Call Pickup to intercept a call to a co-worker’s extension:
1. Press TALK.
2. Dial **.
3. Dial your co-worker’s extension number.
- To pick up a call ringing an attendant, dial the attendant’s extension number (e.g., 300). Do not dial
0 or 01-04.
24 ◆ Chapter 2: FeaturesDS1000/2000 Cordless Telephone User Guide
Distinctive Ringing
Distinctive Ringing is enabled by default.
To change your handset’s ringing tone:
- Outside calls ring with two short rings followed by one long.
- Intercom calls ring with one long ring.
1. While idle, press RING/VOL.
- You hear the selected ringing tone. The tone will ring for about 2 seconds unless you press RING/
to select another tone.
VOL
- There are four ring tones from which to choose. The default setting is hi-lited.
Feature Operation
Display NameDescription
Ring Type A High
Ring Type A Low
Ring Type B High
Ring Type B Low
Ring Type C High
Ring Type C Low
Ring Off
1
While the handset is in the charger, the Ring Off setting uses Ring
Type A Low.
High pitch ring, loud
High pitch ring, soft
Low pitch ring, loud
Low pitch ring, soft
High pitch warble, loud
High pitch warble, soft
1
Vibrate
2
To turn the ringer off:
1. While your phone is idle, press and hold ON/OFF MUTE for five seconds.
- The OFF icon will display indicating that the ringer is off.
Do Not Disturb Override
Do Not Disturb Override is disabled by default.
To use Do Not Disturb Override:
1. Dial your co-worker.
2. When you hear DND tone, dial 1.
3. The system automatically places a ringing Intercom call to your co-worker.
Extension Hunting
Extension Hunting is disabled by default.
To temporarily install or remove your extension from your UCD group:
1. Press TALK.
2. Dial *5, then . . .
3. Dial 4 to return your extension to your group, or
Dial 6 to remove your extension from your group.
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 25
Feature Operation
Forced Trunk Disconnect
Forced Trunk Disconnect is disabled by default.
To disconnect a busy outside line:
1. Press line key for busy outside line.
OR
Press TALK and dial the line’s Line Access Code (e.g., 101 for line 1).
2. Dial # to disconnect the line.
3. Press line key and dial the number you want to call.
Group Call Pickup
Group Call Pickup is disabled by default.
To answer a call ringing a phone in your Pickup Group:
1. Press TALK and dial *#.
OR
Press the flashing Group Pickup key.
Group Ring
Group Ring is disabled by default.
To answer a call ringing into your Ring Group:
1. Press TALK.
Hold
Hold is enabled by default.
To place an outside call on System Hold:
1. Press HOLD.
To place an outside call on Exclusive Hold:
1. Press HOLD twice.
To place an Intercom call on Hold:
1. Press HOLD.
To pick up an outside call on Hold:
1. Press the flashing line key.
- The line key flashes fast to indicate that it is on Hold.
- The line will recall with a distinctive “wink-on” flash rate if you leave it on Hold too long.
- The line key flashes with a distinctive “wink-on” flash rate to show when it is on Hold or recalling.
To pick up an Intercom call on Hold:
1. Press TALK + HOLD.
26 ◆ Chapter 2: FeaturesDS1000/2000 Cordless Telephone User Guide
Hotline
Feature Operation
Hotline is disabled by default.
Hotline Key Flash Rates
When the key is:The covered extension is:
OffIdle or not installed
OnBusy
Flashing FastIn DND for intercom calls (option 2) or all calls (option 3)
Wink OffIn DND for outside calls (option 1)
To place a call to your Hotline partner:
1. Press your Hotline key.
To Transfer your outside call to your Hotline partner:
1. While on the call, press your Hotline key.
2. (Optional) Announce the call.
3. Press TALK to hang up and Transfer the call.
To answer a call from your Hotline partner.
1. Press TALK
Intercom
Intercom is enabled by default.
To place an Intercom call:
1. Press TALK + Dial your co-worker’s extension number.
- To call a Door Box, dial the Door Box extension number. You cannot control the Door Box relay.
To answer an Intercom call ringing your phone:
1. Press TALK.
Last Number Redial
Last Number Redial is enabled by default.
2
To redial your last call:
1. Press a line key + REDIAL.
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 27
Feature Operation
Meet Me Conference
Meet Me Conference is enabled by default.
To set up a Meet-Me Conference:
1. Press TALK.
2. Dial *1 + Dial a page zone number + Announce Meet-Me Conference code (#11 or #12).
3. Press TRANSFER + Dial the announced Meet-Me Conference code.
To join a Meet-Me Conference:
1. Listen for page announcing the Meet-Me Conference.
2. Press TALK.
3. Dial the announced Meet-Me Conference code (#11 or #12).
Message Waiting
Message Waiting is available by default, but only in systems without Voice Mail installed.
To leave a Message Waiting:
1. Place Intercom call to co-worker + Dial 8.
- The extension you call can be unanswered, busy, or in Do Not Disturb.
To answer a Message Waiting:
- Your “New Mail” icon indicates that you have a Message Waiting.
1. Press TALK + Dial *8.
Microphone Mute
Microphone Mute is enabled by default.
To mute your handset’s microphone:
1. While on a call, press ON/OFF MUTE.
- The TALK icon flashes while your microphone is muted.
To cancel Microphone Mute:
1. While on a call, press ON/OFF MUTE.
- The TALK icon stops flashing.
- Microphone Mute automatically cancels when you hang up.
Monitor / Silent Monitor
Monitor / Silent Monitor is disabled by default.
To Monitor a call:
1. Call busy co-worker + Dial 6.
28 ◆ Chapter 2: FeaturesDS1000/2000 Cordless Telephone User Guide
Night Service / Night Ring
Night Service is disabled by default.
To activate or deactivate Night Service:
1. Press your Night key.
To answer a call ringing the paging system at night:
1. Press TALK + Dial *0.
Off-Hook Signaling
Off-Hook Signaling (Camp-On tones) is available for Intercom calls by default.
While busy on a call, you can receive Camp-On tones when another call is trying to get through.
Paging
Paging is available by default.
Feature Operation
2
Park
To make an Internal Paging Announcement:
1. Press TALK.
2. Dial *1.
3. Dial the Page Zone number (1-7 or 0 for All Call).
4. Make announcement and hang up.
Park is available by default.
To Park a call in a System Park Orbit:
1. While on an outside call, press TRANSFER.
2. Dial * and the System Park Orbit (60-69).
3. Press TALK to hang up.
To retrieve a call from a System Park Orbit:
1. Press TALK + Dial * and the System Park Orbit (60-69).
To Park a call at a co-worker’s extension (using Personal Park):
1. While on an outside call, press TRANSFER.
2. Dial **.
3. Dial the number of the extension at which you want to Park the call.
4. Press TALK to hang up.
To retrieve a call parked at a co-worker’s extension:
1. Press TALK + Dial ** and the number of the extension at which the call is parked.
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 29
Feature Operation
Prime Line Preference
Intercom Prime Line Preference is enabled by default.
To place a call on your Prime Line:
1. Press TALK + Dial the call normally.
- To bypass your Prime Line, press another line key before pressing TALK.
Privacy Release Groups
Privacy Release Groups is disabled by default.
To join an outside call with a member of your Privacy Release Group:
1. Press the busy line key.
- Your display shows: CONFERENCE CALL
To prevent a member of your Privacy Release Group from joining your call:
1. Place or answer an outside call on a line key.
2. Press the line key.
3. Press the line key again to allow a co-worker to join in.
Programmable Function Keys
By default, keys 1-4 are line keys for outside lines 1-4. You can only set up cordless telephone function keys
from system programming.
Cordless Telephone Programmable Function Keys
DescriptionCodeBLFOperation
Undefined00--
Loop Key, Switched01Of
Loop Key, Fixed02 + Trunk
Group (90-98)
Line Key03 + Trunk
number (e.g.,
1)
Park Orbit Key04 + System
Orbit (60-69)
f: Idle
You are on a loop key call.
On:
w Flash: Call is ringing the
Slo
loop key
f: Idle
Of
You are on a loop key call.
On:
w Flash: Call is ringing the
Slo
loop key
f: Idle
Of
Line busy
On:
w Flash: Line ringing
Slo
Off: Park Orbit idle.
On: Call parked in orbit by a coworker
Fast Flash: Has a call you
parked.
Incoming:
outside call.
Outgoing:
group (0-9) to place call.
Press key to place or answer outside call.
Press key to place or answer outside call.
Press key to Park or retrieve call.
Press key to answer
Press key + Dial trunk
30 ◆ Chapter 2: FeaturesDS1000/2000 Cordless Telephone User Guide
Cordless Telephone Programmable Function Keys
DescriptionCodeBLFOperation
Hotline Key05 + Partner’s
extension
Call Coverage Immediate Ring06 + Covered
extension
Call Coverage No Ring07 + Covered
extension
Call Coverage Delay Ring08 + Covered
extension
Group Pickup Immediate Ring09 + Pickup
Group (1-8)
Group Pickup No Ring10 + Pickup
Group (1-8)
Group Pickup Delay Ring11 + Pickup
Group (1-8)
Page Zone Key13 + Page
Zone (1-7, 0
for all call)
System Speed Dial Key14 + System
bin number
(200-299)
Personal Speed Dial Key15 + Personal
bin number
(701-720)
Call Timer KeyNot available.
Voice Mail Record Key17Of
Night Key18 + CLEAROf
Split Key20No BLF.Press to switch between calls.
ICM Directory KeyNot available.
Reverse Voice Over Key23 + Covered
extension
Off: Partner is idle
Partner is ringing or busy
On:
ast Flash: Partner in DND for
F
Intercom calls (option 2) or all
calls (option 3).
ink Off: Partner in DND for
W
outside calls (option 1)
f: Covered extension idle.
Of
Covered extension busy.
On:
Slow Flash: Co-worker ringing
ast Flash: Covered extension in
F
DND for Intercom calls (option
2) or all calls (option 3).
ink Off: Covered extension in
W
DND for outside calls (option 1)
f: Call not ringing pickup
Of
group
w Flash: Call ringing pickup
Slo
group
f: Page Zone idle.
Of
Page Zone busy.
On:
No BLF.Press to dial stored number.
f: Recording off.
Recording being set up.
On:
ast Flash: Recording on.
F
f: System in Day Mode.
System in Night Mode.
On:
f: Covered extension idle.
Of
Covered extension busy.
On:
Slow Flash: Co-worker ringing
ast Flash: Covered extension in
F
DND for Intercom calls (option
2) or all calls (option 3).
ink Off: Covered extension in
W
DND for outside calls (option 1)
Feature Operation
Press key to call or Transfer to
Hotline partner.
Press key to call or pick up a call
ringing the covered extension.
2
Press key to answer call ringing
pickup group.
Press to Page into the assigned
zone.
Press to start and stop recording
conversation into mailbox.
Press to switch the day/night
mode of the system.
See the Split feature for more.
•While on a handset call,
press key to place private
Intercom call to co-worker.
•While idle, press to call coworker.
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 31
Feature Operation
Cordless Telephone Programmable Function Keys
DescriptionCodeBLFOperation
Message Center / Voice Mail
Key
Save Key25No BLF•While on a call, press key to
Account Code Key26Of
Call Forwarding Key27Of
Headset KeyNot available.
24 + Your
extension or
Message Cen-
ter Extension
Off: No messages in associated
mailbox
Fast Flash: Messages are waiting
in associated mailbox
f: Account Code inactive.
Account Code active for
On:
call.
ast Flash: Account Code entry
F
mode.
f: Call Forwarding disabled.
ast Flash: Extension in Call
F
Forwarding programming mode.
ink Off: Call Forwarding
W
enabled.
TALK + Press to call associ-
•
ated mailbox.
Save number you just dialed.
•While idle, press key to
redial previously saved number.
Press to enter Account Code,
then press again to return to call.
•While idle, enters Call Forwarding programming mode
(the same as pressing TALK
and dialing *3).
•While busy, switches Call
Forwarding on and off.
Removing Lines and Extensions
Removing Lines and Extensions is disabled by default.
To removes lines and extensions from service:
1. Press TALK.
2. Dial #40.
3. Dial the number of the extension you want to remove or return to service (e.g., 300).
OR
Dial the number of the trunk you want to remove or return to service (e.g., 101).
4. Dial 4 to return or 6 to remove.
32 ◆ Chapter 2: FeaturesDS1000/2000 Cordless Telephone User Guide
Reverse Voice Over
Reverse Voice Over is disabled by default.
To place a Reverse Voice Over call:
1. While on a handset call, press and hold your Reverse Voice Over key.
- You hear two beeps, then conversation with your co-worker in your handset.
To return to your initial caller:
1. Release your Reverse Voice Over key.
Feature Operation
Reverse Voice Over Key Flash Rates
When the key is:The covered extension is:
OffIdle or not installed
OnBusy
Flashing FastIn DND for intercom calls (option 2) or all calls (option 3)
Wink OffIn DND for outside calls (option 1)
2
To place a call to the co-worker assigned to your Reverse Voice Over key:
1. While your handset is idle, press your Reverse Voice Over key.
- You hear two beeps, then conversation with your co-worker.
Ringing Line Preference
Ringing Line Preference is enabled by default.
■ With Ringing Line Preference enabled, pressing TALK will answer the ringing call.
To bypass Ringing Line Preference, press a line key or Programmable Function Key before press-
-
TALK
ing
■ With Ringing Line Preference disabled, pressing TALK will provide Intercom dial tone (instead of
answering the ringing call).
.
Save Number Dialed
Save Number Dialed is disabled by default.
To save the outside number you just dialed:
1. Press your Save Programmable Function Key.
To redial the saved number:
1. Press your Save Programmable Function Key.
- If the line you select is busy, you may be able to dial 2 to wait for the line to become free.
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 33
Feature Operation
Speed Dial
There are no Speed Dial numbers stored by default.
Note: You cannot program Personal or System Speed Dial bins from your Cordless Telephone. See your
Communications Manager.
To dial a System Speed Dial number:
1. Press TALK + Dial # + Dial the bin number (e.g., 200).
To dial a Personal Speed Dial number:
1. Press TALK + Dial # + Dial the bin number (e.g., 200).
Split
Split is disabled by default.
You must have a Split key programmed to use this feature. Refer to the Programmable Function Keys feature
for more.
To Split between your current Intercom call and a new Intercom call:
1. Press HOLD to place your current Intercom call on Hold.
2. Wait for your display to return to idle.
3. Place or answer second Intercom call.
4. Press the Split key to switch between your two Intercom calls.
To Split between your current outside call and an Intercom call:
1. Press TRANSFER to place the outside call on Hold.
2. Place or answer waiting Intercom call.
3. Press the Split key to switch between the Intercom call and the outside call.
To Split between your current Intercom call and an outside call:
1. Press HOLD to put your Intercom call on Hold.
2. Press a line key to place or answer your outside call.
3. Press your Split Programmable Function Key to switch between the calls.
To Split between your current outside call and a waiting Intercom call:
1. Press TRANSFER to place your current outside call on Hold.
2. Press TALK to hang up.
3. Place or answer new outside call.
4. Press the Split key to switch between your two calls.
34 ◆ Chapter 2: FeaturesDS1000/2000 Cordless Telephone User Guide
Tandem Trunking
Tandem Trunking is disabled by default.
To set up a tandem call (Unsupervised Conference):
1. Place or answer an outside call.
2. Press CONF.
3. Place or answer another outside call.
4. Press CONF + TALK to hang up.
- You can optionally press HOLD to place the Conference on Hold. Press one of the line keys +
CONF to reinstate the tandem call.
To disconnect a tandem call (using Forced Trunk Disconnect):
1. Press line key for busy line (or use Direct Line Access) + # to disconnect the line.
Feature Operation
Transfer
To Barge In on a tandem call:
- Use this procedure to rejoin a Conference already in progress.
1. Press line key for busy line (or use Direct Line Access) + 4 to Barge In.
Transfer is enabled by default.
To Transfer your call:
1. Do not hang up.
2. Press TRANSFER.
3. Dial your co-worker’s extension number.
- You can also Transfer the call to a Ring Group or UCD Group master number.
4. Announce the call + Press TALK to make a Screened Transfer.
OR
Press the flashing line key to return to the call if your co-worker doesn’t want it.
OR
Press TALK to send the call through unscreened.
To Transfer your call to a co-worker’s mailbox:
1. Do not hang up.
2. Press TRANSFER + Dial your co-worker’s extension.
3. Dial 8.
- To Transfer the call to your own mailbox, press your own Message Center key.
4. Press TALK to hang up.
2
DS1000/2000 Cordless Telephone User GuideChapter 2: Features ◆ 35
Feature Operation
Trunk (Line) Queuing and Callback
Trunk (Line) Queuing and Callback are disabled by default.
To queue for a busy line:
1. Press line key for busy line.
OR
Press TALK and dial line’s Direct Line Access code (e.g., 101 for line 1).
2. Dial 2; do not hang up.
3. When the line becomes free, you automatically connect.
- When you hear dial tone from the line, you can place your call again.
To leave a Line Callback for a busy line:
1. Press line key for busy line.
OR
Press TALK and dial line’s Direct Line Access code (e.g., 101 for line 1).
2. Dial 2 + Hang up.
3. When the line becomes free, the system automatically calls you back.
- You must answer within 4 rings or the system cancels the Callback.
Voice Mail
Voice Mail is disabled by default.
The “new mail” icon indicates when you have messages. If you have a Message Center key for your own
extension, it will flash when you have new messages.
To call your mailbox:
1. Press TALK + Dial *8.
To leave a message in the mailbox of an unanswered extension:
1. Dial 8.
To activate or cancel Call Forwarding to your mailbox:
1. Press TALK and dial *3.
2. Dial the Call Forwarding type:
3. Dial the Voice Mail master number (e.g., 700).
4. Dial 2 to forward all calls; 8 to forward just outside calls.
OR
Press TALK + Press your own Message Center key.
- If requested by Voice Mail, enter your security code.
- The Voice Mail system will prompt you to leave a message.