Motorola MOTO G7 User Manual
User Guide
User Guide
Your phone is designed to make it easy for you to access a wide variety of content. For your
protection, we want you to be aware that some applications that you enable may involve the location
of your phone being shared. For applications available through Cricket, we oer privacy controls that
let you decide how an application may use the location of your phone and other phones on your
account. However, the Cricket privacy tools do not apply to applications available outside of Cricket.
Please review the terms and conditions and the associated privacy policy for each location-based
service to learn how location information will be used and protected. In addition, your Cricket phone
may be used to access the internet and to download, and/or purchase goods, applications, and
services from Cricket or elsewhere from third parties. Cricket provides tools for you to control access
to the Internet and certain Internet content. These controls may not be available for certain devices
which bypass Cricket controls.
© 2019 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are registered
trademarks under license to Cricket Wireless LLC..
Contents
Check it out
Get Started
First look
Insert the SIM and microSD cards
Charge up & power on
Sign in
Connect to Wi-Fi
Explore by touch
Improve battery life
Learn the basics
Home screen
Help & more
Search
Notifications
App notifications
Status icons
Volume
Do not disturb
Lock screen
Quick settings
Speak
Direct Share
Picture-in-Picture
Customize your phone
Redecorate your home screen
Choose apps & widgets
Customize sounds & appearance
Discover Moto
Apps
Phone
Messages
Chrome™
Camera
Photos
Gmail
Duo
Moto
Calendar
More apps
Google Play™
Contacts
Maps
Drive
Music, movies, TV & YouTube
Clock
Connect, share & sync
Connect with Wi-Fi
Connect with Bluetooth wireless
Share files with your computer
Share your data connection
Print
Sync to the cloud
Use a memory card
Airplane mode
Mobile network
Protect your phone
Screen lock
Screen pinning
Backup & restore
Encrypt your phone
Your privacy
App safety
Data usage
Troubleshoot your phone
Restart or remove an app
Restart your phone
Check for software update
Reset
Stolen phone
Accessibility
Create a shortcut
Make your phone speak
Speak to your phone
Change your phone’s display
Change your phone’s sounds
Hearing aids (U.S. only)
Get more help
Where is my legal, safety, & regulatory
information?
Service & repairs
Copyright & trademarks
Check it out
When you’re up and running, explore what your phone can do.
Topic Location
Find these fast: Wi-Fi, airplane mode, flashlight, and
more.
Choose new wallpaper, set ringtones, and add widgets. Customize your phone
Experience crisp, clear photos, movies, and videos. Camera
Customize your phone to match the way you use it. Moto
Browse, shop, and download apps. Apps
Keep your info safe. Set up your password and more. Protect your phone
Ask questions, get answers. Speak
Share your Internet connection. Wi-Fi hotspot
Tip: View all of these topics on your phone, swipe up from the home screen and tap Settings >
Help. For FAQs, and other phone support, visit www.motorola.com/support.
This product meets the applicable national or international RF exposure guidance (SAR
guideline) when used normally against your head or, when worn or carried, at a distance of 5
mm from the body. The SAR guideline includes a considerable safety margin designed to
assure the safety of all persons, regardless of age and health.
Caution: Before using your phone, please read the Legal information. Swipe up > Settings >
System > Legal information.
Quick settings
Get Started
Google
Google
Play Store
Gmail
Moto
Contacts
Contacts
73°
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ons
Speaker
USB-C/Charger
First look
Let’s get started. We’ll guide you through startup and tell you a bit about your phone’s features.
Front Camera
Headset Jack
Back Camera
SIM & microSD
Card Slots
Fingerprint
Sensor
(on back)
Volume Butt
Power Button
Press:
Display on/o.
Press & hold:
Phone on/o.
Microphone
Phone hardware buttons: top right are Volume up and down keys, middle right is Power button. Bottom middle is charging port. Top right is headset jack. On screen, top left is front camera, top middle is speaker. Navigation icons are along the bottom.
Note: Certain apps and features may not be available in all countries.
Power button
Your Power button helps in a few ways.
» Power on/o: Press and hold the Power button, then tap Power o. When your phone is o, press
and hold the Power button to turn it on.
» Sleep: To conserve battery power or prevent accidental touches, put the touchscreen to sleep by
pressing the Power button.
» Wake up: Press the Power button again.
» Reboot: To reboot your phone, press and hold the Power button, then tap Restart.
Tip: To add security to your phone, see Protect your phone.
Volume buttons
Your volume buttons can help:
» Ringer volume: Press the buttons when your phone is ringing to silence it.
» Earpiece volume: Press the buttons during a call.
» Music/video volume: Press the buttons during a song or video.
Tip: For more on volume control, see Volume.
Insert the SIM and microSD cards
To activate phone service, you might need to insert a SIM card, or this may have been done for you.
You can also add a microSD card, which is optional and sold separately.
Put in the cards
Caution: Make sure you use the correct size SIM card and don’t cut the SIM card.
1 Insert the SIM tool into the tray hole to pop out the tray.
2 Insert the nano SIM first with the gold contacts facing down.
SIM
Nano SIM
3 Insert the microSD card (optional, sold separately).
4 Push the tray back into your phone.
Charge up & power on
Fully charge up your phone with the charger provided. Press and hold Power until the screen lights
up. Follow the screen prompts to get started.
Sign in
If you use Gmail™, you already have a Google™ account—if not, you can create an account during
setup. Signing into your Google account lets you access, sync, and backup your stu. You can see
your Google apps, contacts, calendar, photos, and more.
Tips
» To add, edit, or delete accounts, swipe up > Settings > Accounts.
» To set up email accounts, see Gmail.
» For help with your Google account, visit www.google.com/accounts.
Connect to Wi-Fi
For faster Internet access and to conserve data use, swipe the status bar down. Press and hold to
choose a Wi-Fi network. For full instructions, see Connect with Wi-Fi.
Note: This phone supports apps and services that may use a lot of data, so make sure your data plan
meets your needs. Contact your service provider for details.
Explore by touch
Find your way around:
» Tap: Choose an icon or option.
» Touch and hold: See more options.
» Drag: Move items on the home screen.
» Swipe: Scroll through lists or between screens.
» Pinch or double-tap: Zoom in and out on websites, photos, and maps.
» Twist: Twist a map with two fingers to rotate it, and pull two fingers down to tilt it.
» Back: Tap Back to go to the previous screen.
» Home: Tap Home to return to the home screen.
» Recents: Tap Recents to see your recent apps (or browser tabs), and tap an app to reopen it.
Double tap to quickly switch between your recent apps. To remove an app from the recent list,
swipe it up. To scroll the list, swipe right or left.
Note: If One Button Nav is active, swipe the on-screen navigation bar right to switch between
apps. For more on this feature, see Control with one touch.
Note: You don’t need to remove apps from Recents for your phone to run eciently.
» Split screen: In Recents, tap the icon at the top of the screen, then tap Split screen. Not all
apps will work in split screen. To close the split screen, drag the dividing line to the bottom of the
screen.
» Menus: When you see , , or , you can tap it to open options for the current screen.
» Close Keyboard: To close a keyboard, tap .
Improve battery life
Your phone processes tons of information. Depending on what you use, that can take a lot of power.
When your phone is stationary, not charging, or not in use for a period of time, unnecessary
background processes are shut down to optimize battery life.
» To see what’s using up battery power, swipe up > Settings > Battery > USAGE DETAILS.
» To help improve battery life, swipe up > Settings > Battery > Battery saver, and turn it on.
Tip: To quickly open Settings, swipe down on the status bar and tap .
Battery Tips
To save even more battery life between charges, you could reduce:
» Widgets that stream information to your home screen, like news or weather.
» Unused accounts: Swipe up > Settings > Accounts.
» Recording or streaming videos or music.
Learn the basics
Google
Play Store
Gmail
Moto
Contacts
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Home screen
The home screen is what you see when you turn on your phone. From here you can explore apps and
more.
Note: Software updates happen frequently, so your screen may look a little dierent.
11:35
Swipe down for
notifications and
settings.
Search by typing or
say "OK, Google.”
Swipe up to see
all your apps.
Tips
» Open app list: Swipe up to see all your apps.
» Return home: To return to the home screen from any location, tap Home .
» Pages: To add a page, drag an app to the right side of the screen until you see a new page. You
can add multiple pages. To see other pages of shortcuts and widgets (if available), swipe the home
screen left.
» Settings: To quickly open common settings, swipe the status bar down. To open more settings,
swipe the status bar down again and tap .
» Customization: To personalize your home screen, see Customize your phone.
Help & more
Learn even more about your phone and get support.
Find it: Swipe up > Settings > Help
Tip: Some apps have their own help that’s specific to their features. Just click the menu inside the app
for details.
Search
On the home screen, tap the Google Search box for a text search or tap to search by voice.
When you type, suggestions appear below the search field:
» To search for a suggestion, tap it.
» To search for text in the search field, tap on the keyboard.
Tip: To close the keyboard, tap .
Note: For more on voice search, see Speak.
Notifications
At the top of the screen, icons on the left notify you about new messages or events. If you don’t know
what an icon means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a notification to see which app is sending them
to you. Then you can turn them o.
Tue, Apr 3
A
LERTS
WIRELESS
CAPABLE
EMERGENCY
TM
Android Setup
Finish setting up your phone.
FINISH SETUP
Drive · Anna Pics
1 file uploaded.
Vacation.png
Google · 27°
Manage notifications Clear all
Swipe down to see
your notifications.
Tap a notification to open
it, or choose an option,
such as REPLY.
Tip: Swipe left or right to
remove a notification.
Some notifications show
more options when you
slide them halfway.
Tip: To quickly change common settings, swipe the status bar down. For more, see Quick settings.
App notifications
You may see a notification dot on an app. This app notification, or badge, tells you the
app has an update or an announcement, such as a new email or a missed call. Press and
hold the app for more information, options, or app shortcuts.
Wireless Emergency Alerts (U.S. & some countries)
Wireless Emergency Alerts, also known as CMAS or PLAN, is a U.S. national
emergency alert system. Emergency alerts can pop up to tell you about
a national or local crisis. After you close an alert, you can reopen it by
swiping up > Settings > Apps & notifications > Advanced > Wireless
emergency alerts.
Tip: Emergency alerts have a special sound and vibration that is two seconds long, followed by one
second, then another one second.
To choose which types of alerts you receive, swipe up > Settings > Apps & notifications >
Advanced > Wireless emergency alerts. The U.S. and local governments send these alerts through
your service provider. So you will always receive alerts for the area where you are, and you won’t
receive alerts if you’re outside of the U.S.
For more, visit www.ctia.org and search “wireless emergency alerts.”
Status icons
Icons at the top right of the screen tell you about phone status:
Status Icons
Network strength Do not disturb
/ Wi-Fi in range/connected Alarm set
/ Bluetooth on/connected
Airplane mode / Battery charging/full
Data Saver on
Volume
Press the side volume buttons up or down to select a ringer volume and see other controls.
Mute the ringer
or set phone to
vibrate.
Slide the bar to
increase/decrease volume.
Mute the media player.
Show all volume
controls.
Do not disturb
To turn o some or all sounds, swipe the status bar down with two fingers, and touch and hold Do
not disturb. Select one of these options:
» Sound & vibration: Select whether to hear alarms, media, or touch sounds.
» Notifications: Set if you’d like to see notifications when Do not disturb mode is on.
Tip: Create an exception for repeat callers that allows a call to sound from the same person within a
15 minute period, tap Calls > Allow repeat callers.
Lock screen
Your touchscreen is on when you need it and o when you don’t.
11:35
Tuesday, 3 April
Thanks for finding my phone!
Lock screen showing access to voice control on the bottom left and camera on the bottom right. Swipe this screen up to unlock it.
» Screen o and on: Press the Power button to turn the screen o and on.
» Screen lock: To unlock the screen, touch and drag up. To apply security to the lock screen
(recommended), see Screen lock.
» Notifications: Double tap a notification in the lock screen to open it.
Tip: To prevent notifications from appearing in the lock screen, swipe up > Settings > Apps
& notifications > Notifications > On lock screen > Don’t show notifications at all.
Add a lock screen message
for anyone who finds your
phone.
Swipe up for voice assist.
Swipe up to unlock
your screen.
Swipe up to open the camera.
» Lock screen message: To add a message to your lock screen, such as your name in case your
phone gets lost, swipe up > Settings > Security & location, tap > Lock screen message.
» Screen timeout: To change your timeout (screen locks automatically), swipe up > Settings >
Display > Advanced > Sleep.
Quick settings
For quick access to Wi-Fi, Bluetooth, Airplane mode, brightness, and other settings, swipe the status
bar or lock screen down. Swipe down again for more settings. Tap an icon to toggle it on or o. Press
and hold an icon to see more options. For even more settings, tap .
Tap to rearrange your settings and add or remove settings.
Set screen brightness.
Your network
Flashlight
BluetoothDo Not Disturb
Auto-rotate
Dolby Audio
Auto-rotate
Smart audio
Turn Wi-Fi on/off.
Tap an icon to turn it
on/off. Touch and hold
to see more options.
Battery SaverMobile data
SIM card
Airplane mode
Cast
See all phone settings.
Quick Settings screen that shows options, such as Wi-Fi, Bluetooth, Airplane mode, Location and more. Customizable.
Speak
Google Voice™
Use Google voice commands to tell your phone what you want.
» Use voice to make a call: Tap on the home screen. Then say “Call” and then a contact name or
number. Or, say “Send text.”
Tip: If a contact has more than one number, you can say which number to call (for example, “Call
Joe Black Mobile”).
» Search by voice: Tap on the home screen to search by voice.
Note: To wake up your phone by saying “Ok Google,” see The Google Assistant™.
Voice to text
On a keyboard, tap , then speak your message or search text. You can also speak punctuation.
The Google Assistant™
Note: This feature may not be available in all languages.
Meet your Google Assistant. Ask it questions. Tell it to do things. It’s your own personal Google,
always ready to help.
To turn on the Google Assistant, touch and hold Home from any screen, then speak or type a
command. You can also say, “Ok Google” to open the Google Assistant.
Tip: Or swipe up > Settings > Google > Search, Assistant & Voice > Settings > Assistant >
Phone > Google Assistant to open the Google Assistant.
Screen search
Note: This feature may not be available in all languages.
Screen search provides information based on the app you’re in. Touch and hold Home while in an
app.
To turn Screen search on/o, swipe up > Settings > Google > Search, Assistant & Voice >
Settings > Assistant > Phone > Use screen context.
For more on the Google Assistant, visit https://support.google.com/assistant.
Direct Share
In some apps, you can share something directly to a contact, app, or conversation.
Select the share option within an app, then select a contact, choose an app, or type a name or
number to find a contact.
TO Type a name, phone number, or email
Abe
Allie
Create link Shared
Google Direct Share screen. Tap a contact to share an item. Swipe up to get more options.
K
Anna Medina Kevin Astrid Fanning
N
MichaelMNathan More
Gmail Messages
album
Tap a contact to
share information.
Swipe up for more
share options.
Picture-in-Picture
29
January
29
Fri
10 AM
5 PM
4 PM
3 PM
2 PM
1 PM
12 PM
11 AM
Weekly Project Meeting
Start hangout with Alexis
https://plua.Google.com/hangouts
Pick up snacks for the party
Tap the video twice to
return to it.
If you’re watching a video, on a video call, or using navigation, and you change screens, your video
continues to play in a small window on your screen.
» Tap twice to return to it.
» Tap the to close it.
» Tap Home to put the video in a small window.
» Drag video around your screen.
Note: Not all apps support this feature.
Picture-in-Picture mode. Tap the video to open it on your screen.
Customize your phone
Google
Play Store
Gmail
Moto
Contacts
ts
73¡ª
11:35
3APR
3
TUE
Redecorate your home screen
Customize your home screen the way you want.
11:35
Touch and hold an empty
spot to change wallpaper.
Drag shortcuts on top of
each other to make a folder.
Tap a shortcut to open.
Touch and hold to move or
delete.
Home screen showing customize options. Touch and hold the home screen to add a widget. Tap an
app to open it. Touch and hold it to move or remove it.
» Change your wallpaper: Touch and hold an empty spot on the home screen, then tap Wallpapers.
» Add a home screen page: Drag an app to the right side of the home screen until a new page
appears. You can add multiple pages.
» Adjust display settings: Adjust brightness, font size, and screen saver. Swipe up > Settings
> Display.
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