Motorola Moto G5 Plus, Moto G5 User Manual

CallsCo

ntacts

Contro

l &

customise

tar

Home screen & app

t a glanc

Goog

le Apps™

owse

Photos & video

Typ

Message

Locate & navigate

rotect

Organise Connect

transfer

Hot topic

earch topics

Want m

ore?

roubleshoot

Musi

afety

Emai

Moto ap

Accessibilit

At a glance

SIM & microSD

a quick look

At a glance

First look - Moto G First look - Moto G5 Plus Hot topics

Menu More

Back

First look - Moto G

Let's get started. We’ll guide you through startup and tell

First look - Moto G5 Plus

you a bit about your phone’s features.

Note: software updates happen frequently, so your phone may look a little dierent.

card slots

(open SIM card tray)

Back

Play StoreDuoGoogle Moto

Microphone

11:35

Front camera

Volume buttons

Power button

Press: display on/o. Press & hold: phone on/o.

Headset jack

Front

camera

Back

camera

Back

Home

Recents

Fingerprint

sensor

USB/

Charger

SIM & microSD card slots

(under back cover)

11:35

Play StoreDuoGoogle Moto

Play StorePhotosGoogle Moto

Headset jack

Volume buttons

Power button

Press: display on/o. Press & hold: phone on/o.

Microphone

camera

Back

Home

Recents

Fingerprint

sensor

USB/

Charger

At a glance

First look - Moto G First look - Moto G5 Plus Hot topics

Tips & tricks

• Start: insert the SIM card or cards in your phone and charge up. Then power on and follow the screen prompts to set up your phone. See “Start: Moto G

• Top topics: just want a quick list of what your phone can do? See “Hot topics”.

• Help: all your questions about your new phone answered right on your phone. Swipe up Want even more? See “Get help & more”.

Note: certain apps and features may not be available in all countries.

This product meets the applicable national or international RF exposure guidance (SAR guideline)

when used normally against your ear, or when worn or carried, at a distance of 0.5 cm from the body. The SAR guideline includes a considerable safety margin designed to ensure the safety of all persons, regardless of age and health.

Caution: before using your phone, please read the Legal information by swiping up information.

> Settings > Legal

Plus”.

> Device Help.

Hot topics

See what your phone can do.

Topic Location

Find these fast: Wi-Fi, aeroplane mode, torch and more.

Pinch, zoom, swipe and more. See “Controls and

Choose new wallpaper, add widgets and more.

Find the right settings to get the perfect shot.

Access the Internet. See “Browse”.

Browse, shop and download apps.

Keep your info safe. Set up your password and more.

Never get lost again. See “Locate & navigate”.

Save data charges. Use Wi-Fi. See “Wi-Fi networks”.

Stuck? Confused? See “Get help & more”.

See “Quick settings”.

gestures”.

See “Redecorate your

Home screen”.

See “Take photos”.

See “Download apps”.

See “Protect”.

Menu More

Back

Start: Moto G

for Moto G5 Plus, see “Start: Moto G

Plus”

Start: Moto G

Remove the back cover and battery Put in the cards Put on the cover & power on

Menu More

Back

Remove the back cover and battery

To insert SIM and memory cards, remove the back cover.

Note: don't use tools to remove the cover — doing so may damage your phone.

Take o the back cover.

Note: It's okay to use a little muscle.

Remove the battery.

Put in the cards

Your phone might support using two SIM cards. To insert your SIM card(s) or an optional microSD memory card, follow these instructions.

Caution: make sure you use the correct size SIM cards and don't cut the SIM cards. Don’t use tools to remove the battery – doing so may damage your phone.

For one SIM card:

1. Insert the SIM.

2. Insert the optional microSD in the slot above the SIM slot.

For two SIM cards:

1. Insert the ﬁrst SIM.

2. Insert the second SIM.

3. Insert the optional microSD in the slot above the ﬁrst SIM slot.

Note: To remove SIM1, slide the lever on the slot.

Nano SIM

Start: Moto G

Remove the back cover and battery Put in the cards Put on the cover & power on

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Back

Put on the cover & power on

Put on the back cover. Charge your phone fully and turn the power on. Then select your language and follow the screen prompts to get started.

Put in the battery & put on the cover.

Charge up & power on.

Note: fully charge

your phone before using it.

Press & hold Power until the screen lights up.

Start: Moto G5 Plus

for Moto G5, see “Start: Moto G

”

Start: Moto G5 Plus

Put in the SIM cards Power on

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Back

Put in the SIM cards

Your phone might support using two SIM cards. To insert your SIM card(s) or an optional microSD memory card, follow these instructions.

Caution: make sure you use the correct size SIM cards and don't cut the SIM cards. Don’t use tools to remove the battery – doing so may damage your phone.

Put in the nano SIM and memory cards.

With the phone facing down, insert the SIM tool into the tray hole to pop out the tray.

Push the tray back into your phone.

Put in the SIM cards with the gold contacts facing up. Insert an optional microSD card on the tray’s back with the gold contacts facing down.

Tray Front

Tray Back

SIM 1

SIM 2

(optional)

microSD

(optional)

Nano SIM

Power on

Charge your phone fully and turn the power on. Then select your language and follow the screen prompts to get started.

Charge up.

Before using your phone, fully charge it with the charger provided.

Power on.

Press and hold Power until the screen lights up.

Start

let's get up and running

Start

Menu More

Back

After you power on, just follow the screen prompts to get started.

If you use Gmail™, you already have a Google™ account – if not, you can create an account during setup. Signing in to your Google account lets you access, sync and back up your stu. See your Google apps, contacts, calendar, photos and more.

Tips and tricks

• Wi-Fi network: for faster Internet access or to conserve mobile data use, swipe the status bar down with two ﬁngers, then tap

networks”.

• Accounts: to add, edit or delete accounts, swipe up

Settings > Accounts. To set up email accounts, see

“Email”.

For help with your Google account, visit www.google.com/accounts.

Note: this phone supports apps and services that may use a lot of data, so make sure your data plan meets your needs. Contact your service provider for details.

> Wi-Fi. There’s more in “Wi-Fi

Battery life

Your phone processes tons of information. Depending on what you use, that can take a lot of power.

When your phone is stationary, not charging or not in use for a period of time, unnecessary background processes are shut down to optimise battery life.

To see what’s using up battery power, swipe up >

Settings > Battery.

To help improve battery life, swipe up

Battery > Battery saver, and turn it on.

Tip: to quickly open Settings, swipe down on the status bar

with two ﬁngers and tap

Tips and tricks

To save even more battery life between charges, you could reduce:

• Bluetooth® use: swipe up and turn it o when you don’t need it.

• GPS use: swipe up Battery saving to turn o GPS tracking.

• Display brightness: swipe up Display > Brightness level and drag the brightness slider left. Make sure Adaptive brightness is also turned on.

• Display timeout delay: swipe up Display > Sleep > (shorter setting).

> Settings > Bluetooth

> Settings > Location > Mode >

> Settings >

Start

Menu More

Back

• Activity of seldom used apps: swipe up > Settings > Battery, then tap Menu > Battery

optimisation > All apps. Tap the app you want to adjust, then tap Optimise.

• Widgets that stream information to your Home screen,

such as news or weather.

• Unused online accounts that you registered: swipe up > Settings > Accounts. Tap the account you want

to remove. Tap it again, then tap Menu account.

• Recording or watching videos, listening to music or

taking pictures.

> Remove

11:35

Play StoreDuoGoogle Moto

Swipe up to see all your apps.

Swipe down with one ﬁnger for notiﬁcations or with two ﬁngers for proﬁles and settings.

Touch and hold an empty spot to change widgets, wallpaper and more.

Search by typing or say "OK Google".

Home screen & apps

you have quick access

Home screen & apps

Quick start: Home screen & apps Help & more Search Status & notiﬁcations Volume & interruptions Do not disturb Download apps Take care of your apps Update your phone

Menu More

Back

Quick start: Home screen & apps

The Home screen is what you see when you turn on your phone. From here you can explore apps and more.

Note: software updates happen frequently, so your screen may look a little dierent.

Tips and tricks

• Open app list: swipe up , then swipe up to scroll through apps.

• Return: to return to the Home screen from any location, tap Home ﬁngerprint sensor to return Home. See “Control with one

touch” for more on this feature.

• Pages: to add a page, drag an app to the right side of

the screen until you see a white bar. You can add multiple pages. To see other pages of shortcuts and widgets (if available), swipe the Home screen left.

• Settings: to quickly open common settings, swipe the status bar down with two ﬁngers. To open more settings, tap

• Shortcuts: swipe up it to one of your Home screen pages. To see all your apps, swipe up

• Apps: to remove an app from a Home screen page, touch and hold the app, then drag it to isn’t removed from your phone, just the Home screen.)

To uninstall apps from your Home screen, touch and hold the app, then drag it to Uninstall. (You can’t uninstall some apps. See “Take care of your apps”.)

• Customisation: for more about changing your Home screen, see “Redecorate your Home screen”.

. If One-button nav is turned on, tap the

, touch and hold an app, then drag

Remove. (The app

11:35 AM

CLEAR ALL

Calendar

Weekly staff meeting

10:30 – 11:30

Karen Travis

Can you come on Sat.?

Messenger · 17m

Tip: to remove a notiﬁcation, swipe left or right.

Tap to clear your notiﬁcations.

Swipe down to see your notiﬁcations.

Home screen & apps

Quick start: Home screen & apps Help & more Search Status & notiﬁcations Volume & interruptions Do not disturb Download apps Take care of your apps Update your phone

Menu More

Back

Help & more

Watch a tutorial. Read a how-to. Find out anything about your phone.

Find it: swipe up

Device help

LEARN FIX

Moto G Play help

Popular topics

Set up phone

Learn the basics

Personalise your phone

Apps

Calls and contacts

Photos and videos

Music

Battery

Security

> Device Help

At the top of the Home screen, tap the Google Search box for a text search or tap

to search by voice.

When you type, suggestions appear below the search ﬁeld:

• To search for a suggestion, tap it.

• To search for text in the search ﬁeld, tap

on the

keyboard.

Tip: to close the keyboard, tap

Status & notiﬁcations

At the top of the screen, icons on the left notify you about new messages or events. If you don't know what an icon means, swipe the status bar down for details.

Tip: getting too many notiﬁcations? Touch and hold a notiﬁcation to see which app is sending them to you. Then you can turn them o.

Tip: to quickly change common settings, swipe the status bar down with two ﬁngers. For more, see “Quick settings”.

Set ring, media or alarm volume by dragging its slider or pressing the side volume buttons.

Tap an icon to set ring to vibrate, or to mute media or alarm volume.

Tap to show all volume controls.

Home screen & apps

Quick start: Home screen & apps Help & more Search Status & notiﬁcations Volume & interruptions Do not disturb Download apps Take care of your apps Update your phone

Menu More

Back

Icons at the top right of the screen tell you about phone status:

Status Icons

Network strength Do not disturb

/ Wi-Fi in range/

connected

/ Bluetooth on/

connected

Aeroplane mode Alarm set

/ Battery charging/full

Note: apps you download from Google Play™ might show other icons in the status bar to alert you to speciﬁc events.

Portrait/Auto-rotate

Data Saver o

Location o/on

Volume & interruptions

Press the side volume buttons up or down to select a ringer volume from high to vibrate

Do not disturb

To turn o some or all sounds, swipe the status bar down with two ﬁngers and tap Do not disturb. Select one of these options:

• Total silence: turn o all sounds and alarms. Override sound settings from other apps. Set how long to stay in this mode, or choose indeﬁnitely.

• Alarms only: set how long you want to only hear alarms, or choose indeﬁnitely. Tap MORE SETTINGS to customise which other interruptions to receive.

• Priority only: set how long you want to only hear priority interruptions, or choose indeﬁnitely. Tap MORE SETTINGS to customise which interruptions to receive.

Tip: to create an exception for repeat callers that allows a call from the same person within a 15 minute period, tap

MORE SETTINGS > Priority only allows > Repeat callers.

Home screen & apps

Quick start: Home screen & apps Help & more Search Status & notiﬁcations Volume & interruptions Do not disturb Download apps Take care of your apps Update your phone

Menu More

Back

Download apps

Google Play™

Get music, ﬁlms, books, apps, games and more.

Find it:

• Search: use the search bar to search for apps.

• Download: to download an app, tap it to see details, then

• Share: to share an app you found on Google Play, tap it

• Reinstall: to show or reinstall apps you downloaded from

• Use a computer: to ﬁnd and manage apps from any

• Enjoy music, movies and more: you can also use Google

• Get help: to get help and more, tap .

Play Store

tap INSTALL or the BUY button.

to see details and then tap

Google Play, tap

computer, go to http://play.google.com using your Google account and password.

There, you can browse apps on the big screen, manage your apps across devices (such as a phone and tablet) and even set new apps to download to your devices.

Play to download music, movies, TV programmes and more. See “Play Music” and “Play Films & TV” apps.

> My apps & games.

Apps from the web

You can get apps from other online app stores using your browser.

Tip: choose your apps and updates carefully, as some may impact your phone's performance — see “Choose

carefully”.

Note: when installing an app, make sure you read the alerts

that tell you what information the app will access. If you don’t want the app to access this information, cancel the installation.

To let your phone install apps that are not on Google Play, swipe up Unknown sources switch to turn it on.

• For information about downloading ﬁles from your browser, see “Downloads”.

> Settings > Security, then tap the

Choose carefully

Here are a few tips:

• To help prevent spyware, phishing or viruses, use apps from trusted sites, such as Google Play.

• In Google Play, check the app’s ratings and comments before installing.

• If you doubt the safety of an app, don't install it.

• Apps use up memory, data, battery and processing power — some more than others. If you’re not happy with how much memory, data, battery or processing power an app is using, uninstall it.

Home screen & apps

Quick start: Home screen & apps Help & more Search Status & notiﬁcations Volume & interruptions Do not disturb Download apps Take care of your apps Update your phone

Menu More

Back

• Monitor children's access to apps to help prevent exposure to inappropriate content.

• Certain apps may not provide completely accurate information. Take care, especially when it comes to personal health.

Set app permissions

You will only be asked for permissions when you use a feature in an app, instead of immediately when you install the app.

To modify the app permissions settings, swipe up

Settings > Apps, then select the app and tap

Permissions.

To modify the app permissions by app type (such as Calendar or Camera) at any time, swipe up

Settings > Apps, then tap Settings > App

permissions.

Take care of your apps

Find it: swipe up , then swipe up to scroll through apps

To close the apps screen, tap Home

• Uninstall apps: to remove an app from a Home screen page, touch and hold the app, then drag it to Remove. The app isn't removed from your phone, just the Home screen.

To remove an app from your phone, touch and hold the app, then drag it to Uninstall.

To disable an app or force it to stop running, swipe up

> Settings > Apps.

or Back .

DISABLE removes the app from your menu – to enable it, reopen this window and tap ENABLE (tap Disabled to get quicker access to the disabled apps list ﬁrst).

If an app locks up your phone as soon as you turn it on, restart in Safe Mode: press and hold the Power button. When you see the Power o option, press and hold it to select the Reboot to safe mode option. Your phone restarts with Safe mode in the lower left. Then, try removing the app.

• Reinstall apps: to reinstall apps from Google Play, tap Play Store, then tap > My Apps & games. The

apps you downloaded are listed and available for download.

• See app data usage: to show which apps are using the

most data, swipe up Mobile date usage. For more, see “Data usage”.

> Settings > Data usage >

Update your phone

Use your phone or computer to check, download and install phone software updates:

• Using your phone:

if your phone notiﬁes you about an update, follow the instructions to download and install it.

To manually check for updates, swipe up

Settings > About phone > System updates.

Home screen & apps

Quick start: Home screen & apps Help & more Search Status & notiﬁcations Volume & interruptions Do not disturb Download apps Take care of your apps Update your phone

Menu More

Back

Your phone downloads updates over your Wi-Fi connection (if available) or mobile network. We recommend that you download updates over a Wi-Fi connection. Remember, these updates can be quite large (25MB or more) and may not be available in all countries. If the mobile network updates are not available in your country, update using a computer.

Note: when updating your phone, make sure you have enough battery power to complete the update.

• Using your computer:

On your computer, go to www.motorola.com/update.

Moto app

12:36

see what it can do

Moto app

Discover your Moto app

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Back

Discover your Moto app

The Moto app can simplify life and help you out. Just follow the prompts to ﬁnd out more.

Find it:

• Actions: your phone responds to your gestures instantly.

• Display: see messages, calls and other notiﬁcations –

Moto

Chop twice to turn on the torch, turn over to activate the do not disturb mode, and more.

even if your phone is asleep.

Note: your phone may not have all features.

Tips and tricks

• Want to hide sensitive or private notiﬁcations? Tap

Moto > Display and set which apps can show

notiﬁcations and how much to display.

• Use Moto Display to pause or restart your music when

your phone is sleeping.

• Tap

Moto > Actions to quickly silence your ringtone by switching incoming calls to vibrate when you pick up your phone.

• Activate the Swipe to shrink screen feature to reduce the size of your screen with a swipe and make it easier to use one-handed.

Note: One-button nav must be turned o to use Swipe to shrink.

Control with one touch

Lock, unlock and navigate your phone and make mobile purchases with just one touch.

Find it:

Activating One-button nav will remove the Back

navigate your phone using the ﬁngerprint sensor instead.

Moto > Actions > One-button nav.

, Home

and Recent buttons from your screen. You will

Moto app

Discover your Moto app

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Back

To navigate using the ﬁngerprint sensor, use these gestures:

• Home: tap quickly on the ﬁngerprint sensor to go to your Home screen.

• Back: swipe right to left on the sensor to go back to the previous screen.

• Recents: swipe left to right on the sensor to view recent apps.

• Lock: press the sensor until you feel a short vibration and then release to lock the screen.

• Google: touch and hold the sensor until you feel a longer vibration to activate the Google features (see “Google™” for more information).

Back

Swipe left.

Home/unlock screen

Press.

Lock screen

Press & hold.

Recents

Swipe right.

Note: To choose the direction for the Back and Recent gestures, go to tap the down arrow to select the swipe setting.

Moto > Actions > One-button nav and

Control & customise

11:35

Play StoreDuoGoogle Moto

Swipe up to see all your apps.

Swipe down with one ﬁnger for notiﬁcations or with two ﬁngers for proﬁles and settings.

Touch and hold an empty spot to change widgets, wallpaper and more.

Search by typing or say "OK Google".

how it acts & looks

Control & customise

Quick start: control & customise Controls and gestures On, o, lock & unlock Customise sounds & appearance Redecorate your Home screen Quick settings Direct Share

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Back

Quick start: control & customise

Take control of your phone.

• Touch, press and speak: learn phone gestures and commands. See “Controls and gestures”.

• Customise your Home screen: to put widgets such as a clock, interactive calendar and more on your Home screen, see “Redecorate your Home screen”.

Tips and tricks

• Speak: tap in a search window or on a keyboard.

• Add a Home screen page: drag an app icon to the right

side of the Home screen until you see a white bar. You can add multiple pages.

• Quick settings: to change Wi-Fi, Bluetooth, Aeroplane mode and other settings, swipe the status bar down with

two ﬁngers. For even more settings, tap

• Can't ﬁnd a setting? Swipe up

> Settings > .

Controls and gestures

Touch

Find your way around:

• Tap: choose an icon or option.

• Touch and hold: see more options.

• Drag: move items on the Home screen.

• Swipe: scroll through lists or between screens.

• Pinch or double tap: zoom in and out on websites,

photos and maps.

• Twist: twist a map with two ﬁngers to rotate it, and pull two ﬁngers down to tilt it.

• Back: tap Back

• Home: tap Home

to go to the previous screen.

to return to the Home screen.

Control & customise

Quick start: control & customise Controls and gestures On, o, lock & unlock Customise sounds & appearance Redecorate your Home screen Quick settings Direct Share

Menu More

Back

• Recents: tap Recents to see your recent apps (or browser tabs) and tap an app to reopen it. Double tap to quickly switch between your recent apps.

Note: If One-button nav is active, quickly swipe right twice to switch between apps.

To remove an app from the recent list, swipe it left, right

. To scroll the list, swipe up or down.

or tap

Tip: you don't need to remove apps from Overview for your phone to run eciently.

• Split screen: from the recent apps list, touch and hold an app and then drag it to the top of the screen to view two apps at once. Not all apps will work in split screen.

• Menus: when to open options for the current screen.

• Close Keyboard: to close a keyboard, tap

or appears on a screen, you can tap it

Press Power button

Your Power button helps in a few ways.

• Power o: press and hold the Power button, then tap Power o.

• Sleep: to conserve battery power, prevent accidental

touches or to wipe smudges o your touchscreen, put the touchscreen to sleep by pressing the Power button.

• Wake up: press the Power button again.

• Reboot: to reboot your phone, press and hold the

Power button until the screen goes dark and your phone restarts.

Tip: to add security to your phone, see “Protect”.

Press Volume buttons

Your volume buttons help in a few ways:

• Ringer volume: press the buttons when your phone is ringing to silence it.

• Earpiece volume: press the buttons during a call.

• Music/video volume: press the buttons during a song or

video.

Tip: for more on volume control, see “Volume &

interruptions”.

Speak

Just tell your phone what you want.

Tip: speak naturally but clearly, such as using a speakerphone.

• Dialling and commands: say “OK Google” to control your phone by voice. See “Download apps”.

To dial, say "Call" and then a contact name or phone number. Or, say a command such as "Send text", "Go to" an app or "Help" for voice command help.

Tip: if a contact has more than one number, you can say which number to call (for example, "Call Joe Black Mobile" or "Call Suzi Smith Work").

• Search: tap say “OK Google” to speak your search.

on the Home screen to search by voice or

+ 39 hidden pages