Motorola Moto E4 Plus User Manual
User guide
Para la versión en español, visite
verizonwireless.com/Support
At a glance Start Home screen & apps Moto app Control & customize Accessibility
Calls Contacts Messages Email Type Google Apps™
Browse Photos & videos Play Music Locate & navigate Organize Connect & transfer
Protect Want more? Help & more Service & repairs Hot topics
Search
At a glance
a quick look
At a glance
At a glance
First look - Moto E4 Plus Plus
Hot topics
First look - Moto E4 Plus
Let’s get started. We’ll guide you through startup and tell
you a bit about your phone’s features.
Note: Software updates happen frequently, so your phone
may look a little dierent.
Selfie
Front
Camera
Back
Camera
Back
Home
Recents
Fingerprint
Sensor
USB/Charger
Flash/Light
APR
MON
Moto
Duo
Google
Calendar
11:35
Play Store
Headset
Jack
SIM & microSD
Card Slots
(under the back
cover)
Volume
Buttons
Power Button
Press:
Display on/o.
Press & hold:
Phone on/o.
Microphone
Tips & tricks
• Start: Insert the SIM card into your phone and charge up.
Then power on and follow the screen prompts to set up
your phone. See "Start: Moto E Plus".
• Top topics: Just want a quick list of what your phone can
do? See "Hot topics".
• Help: All your questions about your new phone answered
right on your phone. Swipe up > Device Help.
Want even more? See "Get help & more".
Note: Certain apps and features may not be available in all
countries.
This product meets the applicable national or
international RF exposure guidance (SAR guideline)
when used normally against your head or, when
worn or carried, at a distance of 1.0 cm from the body.
The SAR guideline includes a considerable safety margin
designed to assure the safety of all persons, regardless of
age and health.
Caution: Before using your phone, please read the Legal
information by swiping up > Settings > Legal
information.
At a glance
At a glance
At a glance
First look - Moto E4 Plus Plus
Hot topics
Hot topics
Check out what your phone can do.
Topic Location
Find these fast: Wi-Fi, airplane
mode, flashlight, and more.
Pinch, zoom, swipe, and more. See "Controls and
Choose new wallpaper, add
widgets, and more.
Find the right settings to get
the perfect shot.
Access the internet. See "Browse".
Browse, shop, and download
apps.
Keep your info safe. Set up
your password and more.
Never get lost again. See "Locate & navigate".
Save data charges. Use Wi-Fi. See "Wi-Fi networks".
Stuck? Confused? See "Get help & more".
See "Quick settings".
gestures".
See "Redecorate your
home screen".
See "Take photos".
See "Download apps".
See "Protect".
Start: Moto E4 Plus
Start: Moto E4 Plus
Start: Moto E4 Plus Plus
Remove the back cover and battery
Put in the cards
Put on the cover & power on
Remove the back cover and battery
To insert SIM and memory cards, remove the back cover.
Note: Don’t use tools to remove the cover—doing so may
damage your phone.
Put in the cards
To insert your SIM card or an optional microSD memory
card, follow these instructions.
Caution: Make sure you use the correct size SIM
card and don’t cut the SIM card.
Insert the SIM card first, then insert the optional
microSD card.
Nano SIM
Take o the back cover.
.
2
.
Note: To remove the SIM card, slide the lever on
the slot.
1. SIM
2. microSD
(optional)
Start: Moto E4 Plus
Start: Moto E4 PlusStart: Moto E4 Plus Plus
Remove the back cover and battery
Put in the cards
Put on the cover & power on
Put on the cover & power on
Put on the back cover. Charge your phone fully and turn the
power on. Then select your language and follow the screen
prompts to get started.
Put on the back cover.
Charge up & power on.
Note: Fully charge
your phone before
using it.
Press & hold Power
until the screen lights
up.
Start
let’s get up and running
Start
Sign in
Battery life
Sign in
After you power on, just follow the screen prompts to get
started.
If you use Gmail™, you already have a Google™ account—if
not, you can create an account during setup. Signing into
your Google account lets you access, sync, and backup your
stu. See your Google apps, contacts, calendar, photos, and
more.
Tips & tricks
• Wi-Fi network: For faster Internet access or to conserve
mobile data use, swipe the status bar down with two
fingers, then tap > Wi-Fi. There’s more in "Wi-Fi
networks".
• Accounts: To add, edit, or delete accounts, swipe up
> Settings > Accounts. To set up email accounts, see
"Email".
For help with your Google account, visit
www.google.com/accounts.
Note: This phone supports apps and services that may use
a lot of data, so make sure your data plan meets your needs.
Contact your service provider for details.
Battery life
Your phone processes tons of information. Depending on
what you use, that can take a lot of power.
When your phone is stationary, not charging, or not in use
for a period of time, unnecessary background processes are
shut down to optimize battery life.
To see what’s using up battery power, swipe up >
Settings > Battery.
To help improve battery life, swipe up > Settings >
Battery > Battery saver, and turn it on.
Tip: To quickly open Settings, swipe down on the status bar
with two fingers and tap .
Tips & tricks
To save even more battery life between charges, you could
reduce:
• Bluetooth® use: Swipe up > Settings > Bluetooth
and turn it o when you don’t need it.
• GPS use: Swipe up > Settings > Location > Mode
> Battery saving to turn o GPS tracking.
• Display brightness: Swipe up > Settings > Display
> Brightness level and drag the brightness slider left.
Make sure Adaptive brightness is also turned on.
• Display timeout delay: Swipe up > Settings >
Display > Sleep > (shorter setting).
Start
let’s get up and running
Start
Sign in
Battery life
• Activity of seldom used apps: Swipe up > Settings
> Battery, then tap Menu > Battery optimization > All
apps. Tap the app you want to adjust, then tap Optimize.
• Widgets that stream information to your home screen,
like news or weather.
• Unused online accounts that you registered: Swipe up
> Settings > Accounts. Tap the account you want to
remove. Tap it again, then tap Menu > Remove account.
• Recording or watching videos, listening to music, or
taking pictures.
Home screen & apps
you have quick access
Home screen & apps
Quick start: Home screen & apps
Help & more
Search
Status & notifications
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
Quick start: Home screen & apps
The home screen is what you see when you turn on your
phone. From here you can explore apps and more.
Note: Software updates happen frequently, so your screen
may look a little dierent.
11:35
Swipe down with one
finger for notifications
or with two fingers for
profiles and settings.
APR
MON
Touch and hold an
empty spot to change
widgets, wallpaper,
and more.
Search by typing or
Google
Moto
Duo
Calendar
Play Store
say "OK, Google.”
Swipe up to see
all your apps.
Tips & tricks
• Open app list: Swipe up , then swipe up to scroll
through apps.
• Return: To return to the home screen from any location,
tap Home . If One button nav is turned on, tap the
fingerprint sensor to return home. See "Control with one
touch" for more on this feature.
• Pages: To add a page, drag an app to the right side of
the screen until you see a white bar. You can add multiple
pages. To see other pages of shortcuts and widgets (if
available), swipe the home screen left.
• Settings: To quickly open common settings, swipe the
status bar down with two fingers. To open more settings,
tap .
• Shortcuts: Swipe up , touch and hold an app, then
drag it to one of your home screen pages. To see all your
apps, swipe up .
• Apps: To remove an app from a home screen page, touch
and hold the app, then drag it to Remove. (The app
isn’t removed from your phone, just the home screen.)
To uninstall apps from your home screen, touch and hold
the app, then drag it to Uninstall. (You can’t uninstall
some apps. See "Take care of your apps".)
• Customization: For more about changing your home
screen, see "Redecorate your home screen".
1
A
Home screen & apps
Home screen & apps
Quick start: Home screen & apps
Help & more
Search
Status & notifications
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
Help & more
Watch a tutorial. Read a how-to. Find out anything about
your phone.
Find it: Swipe up > Device Help
Device Help
LEARN FIX
Popular topics
Set up phone
Learn the basics
Personalize your phone
Apps
Calls and contacts
Photos and videos
Music
Battery
Security
Search
On the home screen, tap the Google Search box for a text
search or tap to search by voice.
When you type, suggestions appear below the search field:
• To search for a suggestion, tap it.
• To search for text in the search field, tap on the
keyboard.
Tip: To close the keyboard, tap .
Status & notifications
At the top of the screen, icons on the left notify you about
new messages or events. If you don’t know what an icon
means, swipe the status bar down for details.
Tip: Getting too many notifications? Touch and hold a
notification to see which app is sending them to you. Then
you can turn them o.
11:35 AM
11:35 AM
Calendar
Weekly Staff Meeting
10:30 - 11:30
Messenger · 17m
Karen Travis
Can you come on Sat.?
11:35 AM
CLEAR ALL
Tip: To quickly change common settings, swipe the status
bar down with two fingers. For more, see "Quick settings".
Swipe down to see
your notifications.
Tip: To remove a notification,
swipe left or right.
Tap to clear your
notifications.
Home screen & apps
Home screen & apps
Quick start: Home screen & apps
Help & more
Search
Status & notifications
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
Icons at the top right of the screen tell you about phone
status:
Status Icons
network strength do not disturb
/ Wi-Fi in range/
connected
/ Bluetooth on/
connected
airplane mode
/ battery charging/full
Note: Apps you download from Google Play™ might show
other icons in the status bar to alert you to specific events.
alarm set
Data Saver on
Portrait/Auto-rotate
Location o/on
Volume & interruptions
Press the side volume buttons up or down to select a ringer
volume from high to vibrate .
..
Ring
Media
Alarm
Tap to show all volume
controls. Tap again to
show only the ringtone
volume.
Set the ringtone,
media or alarm
volume.
Tap an icon to mute
or set to vibrate.
Do not disturb
To turn o some or all sounds, swipe the status bar down
with two fingers and tap Do not disturb. Select one of these
options:
• Total silence: Turn o all sounds and alarms. Override
sound settings from other apps. Set how long to stay in
this mode, or choose indefinitely.
• Alarms only: Set how long you want to only hear alarms,
or choose indefinitely. Tap MORE SETTINGS to customize
which other interruptions to receive.
• Priority only: Set how long you want to only hear priority
interruptions, or choose indefinitely. Tap MORE SETTINGS
to customize which interruptions to receive.
Tip: To create an exception for repeat callers that allows a
call from the same person within a 15 minute period, tap
MORE SETTINGS > Priority only allows > Repeat callers.
Home screen & apps
Home screen & apps
Quick start: Home screen & apps
Help & more
Search
Status & notifications
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
Download apps
Google Play™
Get music, movies, books, apps, games, and more.
Find it: Play Store
• Search: Use the search bar to search for apps.
• Download: To download an app, tap it to see details, then
tap INSTALL or the BUY button.
• Share: To share an app you found on the Google Play, tap
it to see details and then tap .
• Reinstall: To show or reinstall apps you downloaded from
Google Play, tap > My apps & games.
• Use a computer: To find and manage apps from any
computer, go to http://play.google.com using your Google
account and password.
There, you can browse apps on the big screen, manage
your apps across devices (like a phone and tablet), and
even set new apps to download to your devices.
• Enjoy music, movies, and more: You can also use Google
Play to download music, movies, TV shows, and more.
See "Play Music" and "Play Movies & TV" apps.
• Get help: To get help and more, tap .
Apps from the web
You can get apps from other online app stores using your
browser.
Tip: Choose your apps and updates carefully, as some may
impact your phone’s performance—see "Choose carefully".
Note: When installing an app, make sure you read the alerts
that tell you what information the app will access. If you
don’t want the app to access this information, cancel the
installation.
To let your phone install apps that are not on Google
Play, swipe up > Settings > Security, then tap the
Unknown sources switch to turn it on.
For information about downloading files from your browser,
see "Downloads".
Choose carefully
Here are a few tips:
• To help prevent spyware, phishing, or viruses, use apps
from trusted sites, like the Google Play.
• In Google Play, check the app’s ratings and comments
before installing.
• If you doubt the safety of an app, don’t install it.
• Apps use up memory, data, battery, and processing
power—some more than others. If you’re not happy with
how much memory, data, battery or processing power an
app is using, uninstall it.
Home screen & apps
Home screen & apps
Quick start: Home screen & apps
Help & more
Search
Status & notifications
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
• Monitor children’s access to apps to help prevent
exposure to inappropriate content.
• Certain apps may not provide completely accurate
information. Take care, especially when it comes to
personal health.
Set app permissions
You will only be asked for permissions when you use a
feature in an app, instead of immediately when you install
the app.
To modify the app permissions settings, swipe up >
Settings > Apps, then select the app and tap Permissions.
To modify the app permissions by app type (such as
Calendar or Camera) at any time, swipe up > Settings
> Apps, then tap Settings > App permissions.
Take care of your apps
Find it: Swipe up , then swipe up to scroll through apps
To close the apps screen, tap Home or Back .
• Uninstall apps: To remove an app from a home screen
page, touch and hold the app, then drag it to Remove.
The app isn’t removed from your phone, just the home
screen.
To remove an app from your phone, touch and hold the
app, then drag it to Uninstall.
To disable an app or force it to stop running, swipe up
> Settings > Apps.
DISABLE removes the app from your menu—to enable it,
reopen this window and tap ENABLE ( tap Disabled to
get quicker access to the disabled apps list first).
If an app locks up your phone as soon as you turn it on,
restart in Safe Mode: Press and hold the Power button.
When you see the Power o option, press and hold it
to select the Reboot to safe mode option. Your phone
restarts with Safe mode in the lower left. Then, try
removing the app.
• Reinstall apps: To reinstall apps from the Google Play,
swipe up > Play Store, then tap > My Apps &
games. The apps you downloaded are listed and available
for download.
• See app details: Swipe up , touch and hold an app,
then drag it into App info.
• See app data usage: To show which apps are using the
most data, swipe up > Settings > Data usage >
Cellular date usage. For more, see "Data use".
Update your phone
Use your phone or computer to check, download, and install
phone software updates:
• Using your phone:
If your phone notifies you about an update, follow the
instructions to download and install it.
To manually check for updates, swipe up >
Settings > About phone > System updates.
Home screen & apps
Home screen & apps
Quick start: Home screen & apps
Help & more
Search
Status & notifications
Volume & interruptions
Do not disturb
Download apps
Take care of your apps
Update your phone
Your phone downloads updates over your Wi-Fi
connection (if available) or mobile network. We
recommend that you download updates over a Wi-Fi
connection. Remember, these updates can be quite large
(25MB or more) and may not be available in all countries.
If the mobile network updates are not available in your
country, update using a computer.
Note: When updating your phone, make sure you have
enough battery power to complete the update.
• Using your computer:
On your computer, go to www.motorola.com/update.
Moto app
see what it can do
Moto app
Discover your Moto app
Discover your Moto app
Explore special features designed to save you time and
make your day easier.
Find it: Moto
• Moto Actions: Use gestures as phone shortcuts.
• Moto Display: See your notifications at a glance.
Note: Your phone may not have all features.
Tips & tricks
• Want to hide sensitive or private notifications? Tap
Moto > Moto Display and set which apps can show
notifications and how much to display.
• Use Moto Display to pause or restart your music when
your phone is sleeping.
• Tap Moto > Moto Actions to activate the Swipe to
shrink screen feature to reduce the size of your screen
with a swipe and make it easier to use one-handed.
Control with one touch
Lock and unlock your phone, navigate your phone and more
with just one touch.
Find it: Moto > Moto Actions > One button nav
Activating One button nav will remove the Back , Home
, and Recent buttons from your screen. You will
navigate your phone using the fingerprint sensor instead.
Moto app
see what it can do
Moto app
Discover your Moto app
To navigate using the fingerprint sensor, use these gestures:
• Home: Tap quickly on the fingerprint sensor to go to your
home screen.
• Back: Swipe right to left on the sensor to go back to the
previous screen.
• Recents: Swipe left to right on the sensor to view recent
apps.
• Lock: Press the sensor until you feel a short vibration and
then release to lock the screen.
• Google: Touch and hold the sensor until you feel a longer
vibration to activate the Google features (see "Google™"
for more information).
Swipe left.
Press or press & hold.
Swipe right.
Note: To choose the direction for the Back and Recent
gestures, go to Moto > Moto Actions > One button nav
and tap the down arrow to select the swipe setting.
Control & customize
how it acts & looks
Control & customize
Quick start: Control & customize
Controls and gestures
On, o, lock & unlock
Customize sounds & appearance
Redecorate your home screen
Quick settings
Direct Share
Quick start: Control & customize
Take control of your phone.
• Touch, press, and speak: Learn phone gestures and
commands. See "Controls and gestures".
• Customize your home screen: To put widgets like a
clock, interactive calendar, and more on your home
screen, see "Redecorate your home screen".
11:35
APR
MON
Touch and hold an
empty spot to change
widgets, wallpaper, and
more.
Tap a shortcut to open.
Touch and hold to move
Google
Moto
Duo
Calendar
Play Store
or delete.
Drag shortcuts on top of
each other to make a
folder.
Tips & tricks
• Speak: Tap in a search window, or on a keyboard.
• Add a home screen page: Drag an app icon to the right
side of the home screen until a new page appears. You
can add multiple pages.
• Quick settings: To change Wi-Fi, Bluetooth, Airplane
mode, and other settings, swipe the status bar down with
two fingers. For even more settings, tap .
• Can’t find a setting? Swipe up > Settings > .
Controls and gestures
Touch
Find your way around:
• Tap: Choose an icon or option.
• Touch and hold: See more options.
• Drag: Move items on the home screen.
• Swipe: Scroll through lists or between screens.
• Pinch or double-tap: Zoom in and out on websites,
photos and maps.
• Twist: Twist a map with two fingers to rotate it, and pull
two fingers down to tilt it.
• Back: Tap Back to go to the previous screen.
• Home: Tap Home to return to the home screen.
Control & customize
Control & customize
Quick start: Control & customize
Controls and gestures
On, o, lock & unlock
Customize sounds & appearance
Redecorate your home screen
Quick settings
Direct Share
• Recents: Tap Recents to see your recent apps (or
browser tabs), and tap an app to reopen it. Double tap to
quickly switch between your recent apps.
Note: If One button nav is active, quickly swipe right
twice to switch between apps.
To remove an app from the recent list, swipe it left, right
or tap . To scroll the list, swipe up or down.
Tip: You don’t need to remove apps from Overview for
your phone to run eciently.
• Split screen: From the recent apps list, touch and hold an
app and then drag it to the top of the screen to view two
apps at once. Not all apps will work in split screen.
• Menus: When or appears on a screen, you can tap it
to open options for the current screen.
• Close Keyboard: To close a keyboard, tap .
Press Power button
Your Power button helps in a few ways.
• Power o: Press and hold the Power button, then tap
Power o.
• Sleep: To conserve battery power, prevent accidental
touches, or to wipe smudges o your touchscreen, put
the touchscreen to sleep by pressing the Power button.
• Wake up: Press the Power button again.
• Reboot: To reboot your phone, press and hold the Power
button , then tap Restart.
Tip: To add security to your phone, see "Protect".
Press Volume buttons
Your volume buttons help in a few ways:
• Ringer volume: Press the buttons when your phone is
ringing to silence it.
• Earpiece volume: Press the buttons during a call.
• Music/video volume: Press the buttons during a song or
video.
Tip: For more on volume control, see "Volume &
interruptions".
Speak
Just tell your phone what you want.
Tip: Speak naturally but clearly, like using a speakerphone.
• Dialing and commands: Say “OK Google” to control your
phone by voice. See "Download apps".
To dial, say “Call” and then a contact name or phone
number. Or, say a command like “Send text,” “Go to” an
app, or “Help” for voice command help.
Tip: If a contact has more than one number, you can
say which number to call (for example, “Call Joe Black
Mobile” or “Call Suzi Smith Work”).
• Search: Tap on the home screen to search by voice, or
say “OK Google” to speak your search.
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