Motorola MBP81SN, MBP81SN-2, MBP81SN-3, MBP81SN-4 User manual

USER’S GUIDE

Smart Nursery
Alert Sensor

Model: MBP81SN, MBP81SN-2, MBP81SN-3, MBP81SN-4

The features described in this guide are subject to modifications without prior notice.

Welcome...

to your new Motorola Alert Sensor!

Thank you for purchasing your new Motorola Alert Sensor.

The Alert Sensor is intended for use in monito ring w indow s. It is des igned to wo rk
with most windows. With the Alert Sensor, you can check whether a window is
open while you are out of the house. It notifies you on your Android™ or iOS
device when it detects that a window has opened. If you have always wondered
what happens when you are away, wonder no more. Now you can monitor your
property with this easy to use device.

Please keep your original dated sales receipt for your records. For warranty
service of your Motorola product, you will need to provide a copy of your dated
sales receipt to confirm warranty status. Registration is not required for warranty
coverage.

For product related questions, please call:

[phone] (Europe)

E-mail: [e-mail]

This User’s Guide has all the information you need to make the most out of your
product.
Please read the Safety Instructions on page 5 before you install the unit.

Inside the Box

• 1 x Smart Nursery Alert Sensor Unit

• 1 x Magnet Unit

• 1 x Battery Cover

• 2 x AAA Batteries (LR03)

• 6 x Spacer (3 for the sensor and 3 for the magnet)

• 1 x Quick Start Guide

In multi-sensor packs, you will find multiple of sensor and accessories.

®

Overview of the Alert Sensor

1. Battery Cover

2. Sensor Unit

You can mount the Sensor Unit on the door or window using a
suitable double-sided adhesive spacer.

3. Pair/Reset Button

Use a pointed object to press and hold for 7 seconds to reset the
Unit and enter pairing mode.

4. Status LED

Lights up in Red when the Alert Sensor is on.

5. Magnet Unit

You can mount the Magnet Unit beside the Sensor Unit using a
suitable double-sided adhesive spacer. For the Alert Sensor to
detect that the door or window is closed, the gap between the
Magnet Unit and the Sensor Unit should not be more than 1/3”
(10mm).

Table of contents

1. Safety Instructions..................................................................................... 5

2. How it works ..............................................................................................6

3. System Requirements ...............................................................................7

4. Getting Started..........................................................................................8

4.1 Installing and Replacing Batteries ..........................................................8

5. Connecting Devices.................................................................................. 9

5.1 Setup........................................................................................................9

5.2 User Account and Sensor Setup on Android™ Devices ......................... 10

5.2.1 Download Hubble Connect for Smart Nursery App ............... 10

5.2.2 Run Hubble Connect for Smart Nursery App on Android™

device / iPhone®/ iPad® .......................................................... 10

5.2.3 Add Alert Sensor to your Smart Nursery account .................... 11

5.3 User Account and Sensor Setup on iOS® Devices.................................. 14

5.3.1 Download Hubble Connect for Smart Nursery App ............... 14

5.3.2 Run Hubble Connect for Smart Nursery App on your iOS

Device ....................................................................................... 14

5.3.3 Add Alert Sensor to your Smart Nursery account .................... 15

6. Troubleshooting ................................................................................... .... 19

7. General Information ................................................................................22

8. Technical Specifications .........................................................................27

®

4 Table of contents

1. Safety Instructions

WARNING

Smart Alert Sensor should not be considered as a child safety device or a
replacement for parental supervision or care. Under certain exceptional
network conditions, alerts may not be received or may be delayed.

This product is compliant with all relevant electromagnetic field standards and
is, when handled as described in the User’s Guide, safe to use. Therefore,
always read the instructions in this User’s Guide carefully before using the
device.

• Adult assembly is required due to small parts. Keep all small parts away from
children.

• This product is not a toy. Do not allow children to play with it.

• This product is not a substitute for responsible adult supervision.

• Keep this User’s Guide for future reference.

• Test the product and all its functions so that you are familiar with it prior to
use.

• Do not install the product near a heat source.

• Only use a battery of the same type. This product uses replaceable battery
(AAA size/LR03).

• Do not touch the battery contacts with sharp or metal objects.

CAUTION

There is danger of explosion if the battery is replaced by an incorrect type.
Dispose of used batteries according to their instructions.

Important guidelines for installing your Alert Sensor

• Use of other 2.4 GHz products, such as other wireless networks, Bluetooth
systems or microwave ovens may cause interference with this product. Keep
the Alert Sensor away from these types of products, or turn them off if they
appear to be causing interference.

• Always ensure that you have a good Wi-Fi

®

connection available.

®

ENGLISH

Safety Instructions 5

2. How it works

Alert Sensor

Magnet

The Alert Sensor is made up of 2 components - the sensor itself and the magnet.
When the magnet is within 1/3” (10mm) of the sensor, it detects that the window
is closed. When the magnet is more than 1/3” (10mm) away, the sensor detects
that the window is opened.

In the diagram below, the Alert Sensor is on the window frame and the magnet
on the window. When the window swings open more than 1/3” (10mm), the
Alert Sensor detects that the window is opened and sends a notification to your
Android™ or iOS

®

device.

6 How it works

3. System Requirements

Smartphones/Tablets: AndroidTM and iOS®only.

System Requirement: iOS

For more information, please visit: https://hubbleconnected.com/
requirements

®

8.0, AndroidTM 4.2 or above.

ENGLISH

System Requirements 7

4. Getting Started

4.1 Installing and Replacing Batteries

The device uses replaceable battery (AAA size/LR03).

1. Carefully pry open the sensor’s battery cover.

2. Install two (2) new "AAA" batteries into the battery compartment, making
sure to match the positive and negative ends of the batteries to the correct
contacts as indicated below.

3. Replace the battery cover.

4. The Alert Sensor powers on automatically when the batteries are installed
correctly.
The LED lights up in solid red.

Battery Life

The average battery life is up to 5 months if the door/window opens and closes
about 10 times a day. The red LED flashes twice every 30 seconds when the
battery is low.

8 Getting Started

5. Connecting Devices

Access your Alert

Sensor locally

Receive notification
from any compatible
devices remotely

Alert

Sensor

Wi-Fi Router

Smart Nursery Serv ice

How does it work?

When a user tries to access the Alert Sensor, our Smart Nursery server
authenticates the user’s identity and permits access.

5.1 Setup

Make sure the Alert Sensor is ON. The LED should light up in solid red. The Alert
Sensor must be within range of the Wi-Fi
connect. Make sure the password of the router is available for entering during
the in-app setup process.

Status of LED Indication:

LED lights up in solid red • Alert Sensor is powered ON

LED flashes in red once
every 3 seconds

LED flashes in red once
every 30 seconds

LED flashes in red twice
every 30 seconds

• Alert Sensor is connected to Wi-Fi

• Alert Sensor is connected to the APP

• Battery is low

®

router with which you want to

ENGLISH

®

Connecting Devices 9

5.2 User Account and Sensor Setup on Android™ Devices

A1

A2

What you need

• Alert Sensor

• Device with Android™ system version 4.2 and above

5.2.1 Download Hubble Connect for Smart Nursery App

• Go to Google Play™ Store to search for Hubble Connect for Smart Nursery.

• Download Hubble Connect for Smart Nursery App and install it on your

Android™ device.

5.2.2 Run Hubble Connect for Smart Nursery App on Android™

device / iPhone

• Ensure that your Android™ Device is connected to the Wi-Fi® router or

mobile network.

• Run Hubble Connect for Smart Nursery App, tap SIGNUP and follow the in-

app instructions to create your Smart Nursery Account. By signing up, you
agree to our Terms & Conditions. (Pictures A1 & A2)

Note

If you already have a Smart Nursery App account, please tap LOGIN by
entering your account information and go to the next steps.

®

/ iPad

®

10 Connecting Devices

5.2.3 Add Alert Sensor to your Smart Nursery account

A3

A4

A5

• Tap on Alert Sensor on screen to enter App setup mode. (Picture A3)

• Tap on Skip to Setup, then tap Next to search for Alert Sensor. (Pictures A4 &

A5)

ENGLISH

Connecting Devices 11

• The device SSID can be found on your Android™ Device. Tap the SSID to

A6

A7

A8

A9

confirm. (Picture A6)

• The Alert Sensor is detected. Tap Next to proceed to the next step. (Picture

A7)

• You need a Wi-Fi

start network searching. (Picture A8)

• Select a Wi-Fi

®

network to connect to your Alert Sensor. Tap Search to

®

network from the network list, enter Wi-Fi® password and

then tap Submit. (Picture A9)

12 Connecting Devices

• It will take a few minutes for the Alert Sensor to connect to the Wi-Fi®

A10

A11

Reset button

network. Tap Get Started when the Alert Sensor is successfully connected to

Hubble Connect for Smart Nursery App. (Pictures A10 & 11)

Note

If you fail to complete the setup process, reset the Alert Sensor by using a
pointed object to hold down the Reset button for 7 seconds and re peat the steps
of Section 5.2.3 again.

ENGLISH

Connecting Devices 13

5.3 User Account and Sensor Setup on iOS® Devices

i1

i2

What you need

• Alert Sensor

• Any iOS

5.3.1 Download Hubble Connect for Smart Nursery App

• Go to App Store to search for Hubble Connect for Smart Nursery.

• Download Hubble Connect for Smart Nursery App and install it on your

5.3.2 Run Hubble Connect for Smart Nursery App on your

• Ensure that your iOS® Device is connected to the Wi-Fi® router.

• Run Hubble Connect for Smart Nursery App, tap SIGNUP and follow the in-

Note

If you already have a Smart Nursery App account, please tap LOGIN by
entering your account information and go to the next steps.

®

device with iOS version 8.0 or above

®

device.

iOS

®

Device

iOS

app instructions to create your Smart Nursery Account. By signing up, you
agree to our Terms & Conditions. (Pictures i1 & i2)

14 Connecting Devices

5.3.3 Add Alert Sensor to your Smart Nursery account

i3

i4

i5

• Tap on Alert Sensor on screen to enter App setup mode. (Picture i3)

• Tap on Skip to Setup, then tap Next to search for Alert Sensor. (Pictures i4 &

i5)

ENGLISH

Connecting Devices 15

• The following setup instructions will appear on the screen. (Picture i6)

i6

i7

i8

i9

®

• Go to Settings > Wi-Fi menu on your iOS

Device and select the SSID of

Alert Sensor from network list. (Pictures i7 & i8)

• Return to the Smart Nursery App to resume setup. (Picture i9)

16 Connecting Devices

• Select your Wi-Fi® network and tap Search, enter your Wi-Fi® password and

i10

i11

i12

i13

tap OK. (Pictures i10 & i11)

ENGLISH

• It will take a few minutes for the Alert Sensor to connect to the Wi-Fi

®

network. Tap Get Started when the Alert Sensor is successfully connected to
Hubble Connect for Smart Nursery App. (Pictures i12 & i13)

Connecting Devices 17

Note

Reset button

If you fail to complete the setup process, reset the Alert Sensor by using a
pointed object to hold down the Reset button for 7 seconds and repeat the steps
of Section 5.3.3 again.

18 Connecting Devices

6. Troubleshooting

Problem

Category

Account I am unable to login

Account I receive an error

Account What do I do if I forget

Account I am unable to receive a

Function Why the App shows

Setting Up While I am adding a

Problem

Description / Error

even after registration.

message saying: "E­mail ID is not
registered".

my password?

new password although
I have used the "Forgot
password" option.

Open even though the
Device is closed??

new Device to my
account, I am not able
to find any Device to
add.

Solution

Please check your user name and
password.

Please ensure that you have
registered with us. Tap Sign in to
create an account.

Click on the "Forgot Password" link on
https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An e-mail will be
sent to your registered e-mail address.

1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.

2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your e-mail
account.

Please make sure that the maximum
gap between the Sensor Unit and
Magnet Unit is 1/3" (10mm). More
than that, it will considered as Open.

If you are try ing to a dd a Dev ice whi ch
has previously been added into your
account or another account, you will
first have to reset the Device. This can
be done by pressing and holding the
PAIR/RESET button at the bottom of
the Device for 7 seconds.

ENGLISH

Troubleshooting 19

Setting Up During setup on

devices for Android™
and iOS, I am not able
to find my Device
during the last step and
the setup fails.

Connectivity
Issues

I get a message: We
are having problems
accessing your Device.
This could be due to
the lack of an internet
connection. Please
wait and try again later.

Connectivity
Issues

I am not able to access
my Device.

General Which platforms are

supported for
accessing my Device?

Please reset the Device to setup
mode and try again. Press and hold
the PAIR/RESET button on the
bottom of the Device until you hear a
beep. Wait for a minute for the Device
to restart. When the Device LED is
flashing, this indicates that it is in setup
mode. Now restart the setup from
your smartphone again.

1. Please try again in a few minutes.
This could be because of any
issue with your internet
connection.

2. If the problem remains, please
restart your Device to check if
this fixes the problem.

3. Please restart your Wireless
Route r.

Please check if the Device is within
Wi-Fi range. If the LED on your Device
is flashing slowly, please try to move
the Device closer to the router for
better Wi-Fi connectivity and try
again.

Minimum requirement:

Android™ 4.2

iPhone /iPad iOS version 8.0

20 Troubleshooting

General What is the

significance of LED
flashing?

General How do I download the

App for Android™ and
iOS devices?

A flashing LED indicates the following
status:

Slow flashing: 1. Your Device is in
setup mode. You can add the Device
to your account in this mode. Out of
the box, the Device is in Setup mode.
To reset to Setup mode, press and
hold the PAIR/RESET button on the
bottom of the Device untill you hear a
beep.

Slow flashing: 2. The Device is either
connecting to the router or has lost
the link to the router. Please ensure
that the Device is in the Wi-Fi signal
range.

Android™:

- Open the Google Play on your
Android™ device.

- Select Search

- Type in "HubbleConnect for

SmartNursery"

- The results will show the Hubble App

- Select to install it

ENGLISH

iOS Device:

- Open the App Store

SM

- Select Search

- Type in "HubbleConnect for

SmartNursery"

- The results will show the Hubble App

- Select to install it

Troubleshooting 21

7. General Information

If your product is not working properly....

1. Read this User's Guide.

2. Visit our website: www.motorolastore.com

3. Contact Customer Service at

[phone] (Europe)

E-mail: [e-mail]

Consumer Products and Accessories Limited Warranty
("Warranty")

Thank you for purchasing this Motorola branded product manufactured under
license by Binatone Electronics International Ltd ("BINATONE").

What Does this Warranty Cover?

Subject to the exclusions contained below, BINATONE warrants that this
Motorola branded product ("Product") or certified accessory ("Accessory") sold
for use with this product is manufactured to be free from defects in materials and
workmanship under normal consumer usage for the period outlined below. This
Warranty is your exclusive warranty and is not transferable.

Who is covered?

This Warranty extends only to the first consumer purchaser, and is not transferable.

What will BINATONE do?

BINATONE or its authorised distributor at its option and within a commercially
reasonable time, will at no charge repair or replace any Products or Accessories
that does not conform to this Warranty. We may use functionally equivalent
reconditioned/ refurbished/ pre-owned or new Products, Accessories or parts.

22 General Information

What Other Limitations Are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS
LIMITED WARRANTY, OTHERWISE THE REPAIR OR REPLACEMENT
PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL MOTOROLA OR
BINATONE BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING
NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF
THE PRODUCT OR ACCESSORY, OR FOR ANY INDIRECT, INCIDENTAL,
SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF
REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE
ABILITY OR INABILITY TO USE THE PRODUCTS OR ACCESSORIES TO THE
FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some jurisdictions do not allow the limitation or exclusion of incidental or
consequential damages, or limitation on the length of an implied warranty, so
the above limitations or exclusions may not apply to you. This Warranty gives
you specific legal rights, and you may also have other rights that vary from one
jurisdiction to another.

ENGLISH

General Information 23

Products Covered Length of Coverage

Consumer Products Two (2 ) years from the date of the

Products, original purchase by the first
consumer purchaser of the product.

Consumer Accessories Ninety (90) days from the date of the

Accessories, original purchase by the
first consumer purchaser of the

product.
Consumer Products and Accessories
that are Repaired or Replaced

The balance of the original warranty or

for Ninety (90) days from the date

returned to the consumer, whichever is

longer.

Exclusions

Normal Wear and Tear. Periodic maintenance, repair and replacement of parts

due to normal wear and tear are excluded from coverage.

Batteries. Only batteries whose fully charged capacity falls below 80% of their
rated capacity and batteries that leak are covered by this Warranty.

Abuse & Misuse. Defects or damage that result from: (a) improper operation,
st orag e, mi suse or a buse , acc ide nt or negl ect, suc h as p hysi cal dama ge (c rack s,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact
with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the
like, extreme heat, or food; (c) use of the Products or Accessories for
commercial purposes or subjecting the Product or Accessory to abnormal
usage or conditions; or (d) other acts which are not the fault of MOTOROLA or
BINATONE, are excluded from coverage.

Use of Non-Motorola branded Products and Accessories. Defects or damage
that result from the use of Non-Motorola branded or certified Products or
Accessories or other peripheral equipment are excluded from coverage.

Unauthorised Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or
modification in any way by someone other than MOTOROLA, BINATONE or its
authorised service centres, are excluded from coverage.

24 General Information

Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered or obliterated; (b) broken seals or
that show evidence of tampering; (c) mismatched board serial numbers;
or (d) nonconforming or non-Motorola branded housings, or parts, are excluded
from coverage.

Communication Services. Defects, damages, or the failure of Products or
Accessories due to any communication service or signal you may subscribe to
or use with the Products or Accessories is excluded from coverage.

How to Obtain Warranty Service or Other Information?

To obtain service or information, please call:

[phone] (Europe)

E-mail: [e-mail]

You will receive instructions on how to ship the Products or Accessories at your
expense and risk, to a BINATONE Authorised Repair Centre.

To obtain service, you must include: (a) the Product or Accessory; (b) the
original proof of purchase (receipt) which includes the date, place and seller of
the Product; (c) if a warranty card was included in your box, a completed
warranty card showing the serial number of the Product; (d) a written
description of the problem; and, most importantly; (e) your address and
telephone number.

These terms and conditions constitute the complete warranty agreement
between you and BINATONE regarding the Products or Accessories purchased
by you, and supersede any prior agreement or representations, including
representations made in any literature publications or promotional materials
issued by BINATONE or representations made by any agent employee or staff
of BINATONE, that may have been made in connection with the said purchase.

ENGLISH

General Information 25

BINATONE TELECOM PLC

1 Apsley Way London NW2 7HF,United Kingdom.
Tel: [phone] Fax: [phone]
e-mail: binatoneuk@binatonetelec om.com.uk

EC Declaration of Conformity

We the manufacturer / I mporter: B inatone Telecom Plc

1 Apsley Way Londo n
NW2 71IF, United Kingdom.

Declare under our sole responsibility that the following product
Type of equipment:

6PDUW1XUVHU\$OHUW6HQVRU

Model Name:

MBP8

SN0%3610%3610%361

Country of Origin:

China

Brand:

Motorola

complies with the essential protection requirements of R&TTE Directive 1999/5/EC on the
approximation of the laws of the Member States relating to Radio Spectrum Matters, the Council
Directive 2004 /108/EC on the approximation of the laws of the Member States relating to
electromagnetic compatibility (EMC) and the European Community Directive 2006/95/EC
relating to Electrical Safety. Directive 2011/65/EC on the restriction of use of hazardous

substances (RoHS) and 2009/125/EC relating to ecodesign requirement for Energy-Related
Products (ErP).

Assessment of compliance of the product with the requirements relating to the essential
requirements according to Article 3 R&TTE was based on Annex III of the Directive 1999/5/EC
and the following standard:

Radio Spectrum:
EMC:

Electrical Safety:

EN300328 v1.9.1
EN301489-17 v2.2.1

, EN 301489-1 v1.9.2
EN
EN60950-1:2006+A11+A1A12+A2

The product is labelled with the European Approval Marking CE as show. Any Unauthori ed
modification of the product voids this Declaration.

Manufacturer / Importer
(Signature of authorised person)

Karl Heinz Mueller / Chief Technical Officer

London,3 2FWREHU 2016

Place & Date

26 General Information

8. Technical Specifications

Frequency 2.4G Wi-Fi 802.11 b/g/n supported

LED Red (1pc)

Power 2 x AAA batteries/LR03

ENGLISH

Technical Specifications 27

Manufactured, distributed or sold by Binatone Electronics International
LTD., official licensee for this product. MOTOROLA and the Stylised M
logo are trademarks or registered trademarks of Motorola Trademark
Holdings, LLC. and are used under license. Apple logo and Safari are
trademarks of Apple Inc., registered in the U.S. and other countries. App
Store is a service mark of Apple Inc. Google Play, Android, and Chrome are
trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All
other trademarks are the property of their respective owners. © 2016
Motorola Mobility LLC. All rights reserved.

EU_EN version 1.0

Printed in China