IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use
with the phone provided in this package.
Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s, i50sx, i55sr, i58s, i60c, i80s, i85s, i88s, i90c, i95cl
series, and the i2000 series.
For more information on SIM card compatibility, go to
www.motorola.com/iden.
Defects or damage to your Motorola phone that result
from the use of non-Motorola branded or certified
Accessories, including but not limited to replacement
housings and or other peripheral accessories, are
excluded from warranty coverage. Please refer to the
text of Motorola's Limited One Year warranty located
in this user’s guide for complete details.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i365 (i365IS)
Model Number: H01XAN6JR5AN (i365)
H01XAN6JR6AN (i365IS)
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.
Note:
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and
receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
HELLOMOTO
PTT Button
Audio Jack
Volume Keys
Left Soft Key
Perform function
in lower left
display.
Talk Key
Make &
answer calls.
Menu Key
From home screen,
open main menu.
4-Way
Navigation Key
Right Soft Key
Perform function
in lower right
display.
Home/End Key
End calls, exit menu
system.
Power Key
OK Key
In menus & lists,
press to select
highlighted option.
Status Indicator
Microphone
Speaker
Speaker On/Off
Key
Smart Key
Earpiece
Introducing your new Motorola i365 wireless phone. Here’s a quick anatomy lesson.
1
check it out
Home Screen
1
Press and hold the
Power Key
few seconds, or until
for a
Main Menu
Main Menu
1
T
0
L
P
D
More
u
g
l
Exit
3
Press the Navigation key
up, down, left or right ( )
to highlight a menu feature.
the screen lights up,
to turn on your phone.
2
Press the O key
to open the
Ringtones
screen
4
Press the O key
to select.
2
Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196
www.hellomoto.com
Note:
Do not ship your phone to the above address. If you need to
return your phone for repairs, replacement, or warranty service,
please contact the Motorola Customer Support Center at:
1-800-453-0920 (United States)
1-877-483-2840 (TTY/TDD United States for hearing impaired)
Certain mobile phone features are dependent on the capabilities
and settings of your service provider’s network. Additionally,
certain features may not be activated by your service provider,
and/or the provider's network settings may limit the feature’s
functionality. Always contact your service provider about feature
availability and functionality. All features, functionality, and other
product specifications, as well as the information contained in this
user's guide are based upon the latest available information and
are believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or
specifications without notice or obligation.
MOTOROLA and the Stylized M Logo are registered in the US
Patent & Trademark Office. All other product or service names are
the property of their respective owners. Java and all other Javabased marks are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
answer a phone call . . 16
make a InstantLINC
Mobile to Mobile call . 16
answer a InstantLINC
Mobile to Mobile call . 18
store a phone number
or LINC ID. . . . . . . . . . 18
call a stored phone
number or LINC ID . . . 19
your phone number
and LINC ID . . . . . . . . 20
text messages . . . . . . 20
manage memory . . . . 23
using your handset
as a modem . . . . . . . . 24
main attractions . . . . . . 26
LINC features . . . . . . . 26
one touch PTT . . . . . . 33
LINC manager . . . . . . 34
bluetooth
advanced features . . . 38
basics. . . . . . . . . . . . . . . 45
display . . . . . . . . . . . . 45
main menu . . . . . . . . . 46
text entry . . . . . . . . . . 46
®
. . . . . . . . . 34
navigation key. . . . . . . 49
handsfree speaker . . . 49
transmitters . . . . . . . . 49
use GPS with map
software . . . . . . . . . . . 50
calls . . . . . . . . . . . . . . . . 53
turn off a call alert. . . . 53
recent calls . . . . . . . . . 53
redial. . . . . . . . . . . . . . 54
caller ID . . . . . . . . . . . 54
call forward. . . . . . . . . 55
voice names . . . . . . . . 55
emergency calls . . . . . 56
international calls . . . . 57
speed dial . . . . . . . . . . 57
turbo dial. . . . . . . . . . . 57
voicemail. . . . . . . . . . . 57
LINCaround . . . . . . . . 58
contents
5
customize. . . . . . . . . . . . 65
ring tones . . . . . . . . . . 65
wallpaper. . . . . . . . . . . 66
backlight . . . . . . . . . . . 67
datebook . . . . . . . . . . . 67
hide or show location
information . . . . . . . . . 68
other features . . . . . . . . 70
advanced calling . . . . . 70
contacts. . . . . . . . . . . . 71
datebook . . . . . . . . . . . 71
GPS . . . . . . . . . . . . . . . 72
handsfree . . . . . . . . . . 73
personalize . . . . . . . . . 74
pc applications. . . . . . . 74
TTY . . . . . . . . . . . . . . . 74
security . . . . . . . . . . . . 75
Safety and General
Information . . . . . . . . . . 78
Service & Repairs . . . . . 84
contents
6
Specific Absorption
Rate Data . . . . . . . . . . . . 85
Motorola Limited Warranty
for the United States
and Canada . . . . . . . . . . 87
Information From the
World Health
Organization . . . . . . . . . 92
Patent and Trademark
Information . . . . . . . . . . 94
Privacy and Data
Security . . . . . . . . . . . . . 95
Smart Practices
While Driving . . . . . . . . . 96
index. . . . . . . . . . . . . . . . 98
main menu
u
Settings
• (see next page)
Q
Downloads
1
Browser Apps
L
Java Apps
• Java System
t
Ring Tones
• Vibrate All
• Ringer
• Vibrate
• Silent
N
LINC Manager
• LINC Message
•LINC Picture
•LINC Event
• LINC My Info
• LINC Contact
• Configure
O
My Pictures
P
Call Forward
0
VoiceRecord
• [New VoiceRec]
D
Datebook
menu map
K
Shortcuts
•[New Entry]
• 1)Shortcuts
• 2)Cntcs[New Contact]
• 3)Ring Tones
• 4)LINC Manager
• 5)Browser Apps
• 6)Java Apps
• 7)Settings
• 8)Profiles
• 9)Call Forward
o
Profiles
p
Call Alert
M
Call Timers
• Last Call
• Phone Reset
• Phone Lifetime
•Prvt/Grp Reset
• Prvt/Grp Life
• Circuit Reset
• Circuit Lifetime
• Kbytes Reset
J
My Info
•My Name
• Line 1
• Line 2
• LINC ID
• Group ID
• Carrier IP
• IP1 Address
• IP2 Address
• Circuit Data
B
Recent Calls
l
Memo
A
Contacts
• [New Contact]
E
Messages
• [Create Message]
•Voice Mail
• Text Inbox
•Quick Notes
•Drafts
• Text Outbox
•Net Alert
• Fax Mail
c
GPS
• Position
•Privacy
• Interface
C
Bluetooth
• Hands Free
• Link to Devices
• Device History
•Setup
•Find Me
P
LINCaround
This is the standard Main Menu layout. Your
phone’s menu may be a little different.
menu map
7
settings menu
Display/Info
• Wallpaper
•Text Size
• Theme
• Home Icons
• Backlight
•Clock
• Menu View
• Large Dialing
• Status Light
• Language
Phone Calls
• Set Line
•Any Key Ans
• Auto Redial
• Call Waiting
• Auto Ans
• Minute Beep
• Call Duration
• TTY
• Notifications
• DTMF Dialing
menu map
8
InstantLINC
• Tkgrp Silent
•Tkgrp Area
• One Touch PTT
• Alert Type
•LINC Notes
• On/Off LINC Features
• Store Rcvd Info
Personalize
• Menu Options
•Up Key
•Down Key
•Left Key
• Right Key
• Center Key
• Left Sftkey
• Right Sftkey
•Power Up
Vol u me
• Line 1
• Line 2
• Messages
• Earpiece
• Speaker
•Keypad
• Java Earpiece
• Java Spkr
•Data
Security
• Phone Lock
• Keypad Lock
• SIM PIN
• GPS PIN
• Change Passwds
Advanced
• Alert Timeout
• Headset/Spkr
• Connectivity
• Reset Defaults
• Return to Home
•Transmitters
• Phone Only
• Baud Rate
Use and Care
Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kinddust and dirt
Don’t expose your phone to
water, rain, extreme humidity,
sweat, or other moisture.
extreme heat or coldcleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
microwavesthe ground
Don’t try to dry your phone in a
microwave oven.
Don’t expose your phone to
dust, dirt, sand, food, or other
inappropriate materials.
To clean your phone, use only a
dry soft cloth. Don’t use alcohol
or other cleaning solutions.
Don’t drop your phone.
Use and Care
9
essentials
Caution:
time, read the Important Safety and Legal
information included in the gray-edged pages
at the back of this guide.
Before using the phone for the first
about this guide
This guide shows how to locate a menu
feature as follows:
Find it: M > u >
This means that, from the home screen:
1
Press the menu key M to open the
Settings
menu.
essentials
10
Phone Calls
2
Press the navigation key to scroll to
Phone Calls
select it.
symbols
, and press the center key r to
This means a feature is network or
subscription dependent and may
not be available in all areas. Contact
SouthernLINC Wireless for more
information.
This means a feature requires an
optional accessory.
SIM card
insert the SIM card
Turn off your phone and remove your battery
before you install or remove a SIM card.
Carefully slide the SIM card into your phone,
until it lies flat in the SIM card holder.
Warning :
remove your SIM card from your phone
unless absolutely necessary.
To avoid loss or damage, do not
battery
Battery Use & Battery Safety
• Motorola recommends you always
use Motorola-branded batteries and
chargers.
damage caused by non-Motorola
batteries and/or chargers.
Caution:
or charger may present a risk of fire,
explosion, leakage, or other hazard.
Improper battery use, or use of a
damaged battery, may result in a fire,
explosion, or other hazard.
•
Battery usage by children should be
supervised.
The warranty does not cover
Use of an unqualified battery
essentials
11
• Important
: Motorola mobile devices
are designed to work best with
qualified batteries. If you see a
message on your display such as
Battery
or
Unable to Charge
, take the
following steps:
•
Remove the battery and inspect it to
confirm that it bears a Motorola
“Original Equipment” hologram;
•
If there is no hologram, the battery
is not a qualified battery;
•
If there is a hologram, replace the
battery and retry charging it;
•
If the message remains, contact a
Motorola Authorized Service Center.
•
New batteries or batteries stored for a
long time may take more time to
charge.
• Charging precautions:
your battery, keep it near room
essentials
12
Invalid
When charging
temperature. Never expose batteries to
temperatures below 0°C (32°F) or
above 45°C (113°F) when charging.
Always take your mobile device with
you when you leave your vehicle.
•
When storing your battery, keep it in a
cool, dry place.
•
It is normal over time for battery life to
decrease, and for the battery to exhibit
shorter runtime between charges or
require more frequent or longer
charging times.
• Avoid damage to battery and mobile
device.
Do not disassemble, open,
crush, bend, deform, puncture, shred,
or submerge the battery or mobile
device. Avoid dropping the battery or
mobile device, especially on a hard
surface. If your battery or mobile
device has been subjected to such
damage, take it to a Motorola
Authorized Service Center before
using.
Do not
attempt to dry it with an
appliance or heat source, such as a hair
dryer or microwave oven.
• Use care when handling a charged
battery:
inside a pocket, purse, or other
container with metal objects. Contact
with metal objects (e.g., jewelry, keys,
beaded chains) could complete an
electrical circuit (short circuit), causing
the battery to become very hot, which
could cause damage or injury.
Promptly dispose of used batteries in
accordance with local regulations.
Contact your local recycling center for
proper battery disposal.
Warning:
because they may explode.
Particularly when placing it
Never dispose of batteries in a fire
battery installation
1
Rotate the release lock counterclockwise until it releases the battery
door.
2
Remove the battery door.
essentials
13
3
Push the battery down until it snaps in
place.
4
Replace the battery door and press it
gently until you hear a click.
essentials
14
battery charging
New batteries are not fully charged.
charge using the charger
1
Pull out the
connector cover, and
insert the charger
into the accessory
connector on your
phone as shown.
2
Plug the other end
of the charger into
the appropriate
electrical outlet.
When you charge the
battery, the battery level indicator at the upper
right of the screen shows charging progress.
At least one segment of the indicator must be
visible to ensure full phone functionality while
charging.
Tip:
Motorola batteries have circuitry that
protects the battery from damage from
overcharging.
Note:
This handset complies with
environmental energy consumption
requirements by notifying the user to unplug
the charger from the power outlet when the
charger is disconnected from phone/power
outlet. This notice can be dismissed
permanently by pressing
-
under No.
turn it on & off
To turn on your
phone, press and hold
W
for a few seconds
or until the display
turns on. If prompted,
enter your four-digit
unlock code.
To turn off your phone, press and hold
two seconds.
Note:
If you press the W for more than four
seconds, the handset will power “On” in
Transmitters Off
phone’s transmitters when powering up, hold
the power key for less than 4 seconds. To
power up the phone normally from charging
mode, wait until the
displayed, and then press the power key. See
“transmitters” on page 49.
mode. To avoid deactivating the
Charger Attached
W
screen is
for
enable security
You must enable security the first time you
power on you phone or within 10 days of first
activation of your phone.
1
Press - under Ok.
2
Your are prompted to enable security.
Press
-
under
Yes
. A series of screens
essentials
15
followed by the default home page
displays.
3
Press o to return to the home screen.
make a phone call
Enter a phone number and press O to make
a call or use a voice command. See “place a
call using voice name” on page 55.
Tip:
For best performance avoid touching the
antenna with your fingers during the call.
To hang up press
o
.
answer a phone call
When your phone rings and/or vibrates, you
have the following options:
1
If you want to answer the call on speaker
phone, press the speaker key
up press the smart key
essentials
16
(
.
)
. To hang
2
If you want to answer the call using the
handset, press
3
If you are using a Bluetooth headset, you
can press the answer key on your
Bluetooth headset. To hang up press the
same key on your Bluetooth.
O
. To hang up press o.
make a InstantLINC
Mobile to Mobile call
With InstantLINC Mobile to Mobile calls, you
use your phone as a long-range, digital 2-way
radio using one-to-one InstantLINC Mobile to
Mobile calls or one-to-many Talkgroup calls.
Your LINC ID is the number at which you
receive one-to-one InstantLINC Mobile to
Mobile calls.
Talkgroup numbers are numbers through
which you receive one-to-many group calls.
to make a InstantLINC Mobile to Mobile
call
1
Enter the LINC ID you want to call.
2
Press and hold the PTT button. Begin
talking after your phone emits a chirping
sound.
3
Release the PTT button to listen.
To end the call press
Note:
An InstantLINC Mobile to Mobile call
ends automatically if there is no activity on
the call for a few seconds.
o
.
send call alerts
Sending a call alert discretely lets the
recipient know that you want to talk to him or
her on a InstantLINC Mobile to Mobile call.
When you send a call alert, the recipient’s
handset displays your name and emits a
series of beeps or vibrations.
The recipient has the following options:
Option
Answer
: Begin a InstantLINC Mobile to
Mobile call with the sender.
Queue
: Store the call alert to the call alert
queue.
Clear
: Dismiss and delete the call alert.
to send a call alert
1
Enter the LINC ID you want to call as you
would when making a InstantLINC Mobile
to Mobile call.
2
Press - under
When the message
the display, press the PTT button until the
message
Alert Successful
Alert
.
Ready To Alert
appears.
appears on
essentials
17
answer a InstantLINC
Mobile to Mobile call
1
When your phone emits a chirping sound
or vibrates to indicate you are receiving a
InstantLINC Mobile to Mobile call, wait for
the caller to finish speaking.
2
Press and hold the PTT button and begin
talking after your phone emits a chirping
sound.
3
Release the PTT button to listen.
To end the call press
answer a call alert
When you receive a call alert, you must
answer, queue, or clear it. You cannot receive
phone calls or InstantLINC Mobile to Mobile
calls until you do.
essentials
18
o
.
to answer a call alert
1
Press the PTT button to start a
InstantLINC Mobile to Mobile call with the
sender.
2
Queue the call allert by pressing - under
Queue
.
or
Clear the call alert by pressing
Clear
.
-
under
store a phone number
or LINC ID
You can store a phone number or LINC ID in
Contacts
.
Find it: M > L >
1
Enter a name for the new entry. Each
entry’s name can contain 20 characters.
2
Select a specific
[New Contact]
Ringer
.
.
3
Select a type for the entry (
Work1, Work2, Home, Email, Fax, Pager, Talkgroup
HUB, IP
or
Other
)
. To store a LINC ID choose
LINC ID
.
4
Enter the number for the entry and press
-
under
Done
.
Tip:
Before saving the entry, you can save
more information. You can store an Email
address, IP addresses, and more. You can
also choose a special ringer.
After you have saved the number, the new
Contacts entry is displayed.
Mobile, LINC ID
call a stored phone
number or LINC ID
Shortcut:
under
From the home screen press -
Contcs
.
or
,
Find it: M > L.
,
1
Scroll to the
Tip:
By pressing the first letter of the
name of the
taken to all the contact names starting
with the letter you pressed.
2
If the Contacts entry contains more than
one number, scroll left or right until the
type of the number you want to call is
displayed (
etc.).
3
If you chose a phone number, press O to
call the entry.
or
If you chose a LINC ID or Talkgroup ID,
press and hold the PTT button to call the
number.
Tip:
If the Contacts entry you scrolled to
contains a LINC ID, you can make an
Contacts
Contacts
Mobile, LINC ID, Work1, Work2, Home
entry.
you want, you will be
,
essentials
19
InstantLINC Mobile to Mobile call to that LINC
ID by pressing and holding the PTT button,
even if the LINC ID is not the type of number
displayed.
your phone number and
LINC ID
Find it: M >
Tip:
Want to see your phone number or LINC
ID while you’re on a call? Press
My Info
.
M
>
My Info
.
text messages
Your phone sends text messages using
Mobile Originated Short Messaging Services
(MOSMS) and receives text messages from
other phones that are using MOSMS.
essentials
20
set it up
Before you begin using text messaging, you
may need to set up your signature, service
center number, and expiration information.
Shortcut:
under
or
Find it: M > E >
Setup
The following options become available:
option
Signature
characters long).
Delivery Rpt
report once the message has been
delivered.
From the home screen press -
Mesg
>
Text Inbox
> M >
Text Inbox
.
: Enter your signature (up to 11
: Set it to
On
Text Msg Setup
> M >
if you wish to receive a
.
Text Msg
option
Srvc Cntr No
service center. If you do not know this
number, contact SouthernLINC Wireless.
Expire After
messages you send are saved at the
service center if they cannot be delivered.
After this period, they are discarded.
Cleanup
phone to delete sent messages.
If you select
the number of days after which sent
messages are deleted or the number of
messages to be kept.
Press - under
you entered.
: Enter the phone number of your
: This is the amount of time
: Set this option to On if you want your
Cleanup
, select
Clean Up After
Done
to save the information
to set
receive a text message
1
To view the message press - under
Read
2
To dismiss the message notification press
-
under
Back
.
Note:
If your phone is powered off when you
receive a text message, your phone notifies
you the next time you power it on. If you are
out of your coverage area, your phone alerts
you when you return to your coverage area.
Tip:
While reading a text and numeric
message that contains a phone number, you
can press
O
to call that number.
read from the Message center
1
From the home screen press - under
Mesg
>
Text Inbox
.
2
Select the message you want to read or
press the number of the message you
want to read. If the message fills more
than one screen, scroll to read it.
Tip:
Scrolling through one message lets
.
you view the next message.
essentials
21
3
To reply to the message, press - under
Reply
or to see all other choices, including
forwarding and deleting the message,
calling the sender, or storing the sender’s
number in
Contacts
, press M.
create and send text messages
1
From the home screen press - under
Mesg
>
[Create Message]
or
You can also create a text message from
the
Text Inbox, Text Outbox
2
To address the message use the keypad
to enter the phone number of the person
you want to send the message to and
press
r
.
3
Select
Msg
and enter the text of the
message or to use a quick note press
under
Browse
you want and press
essentials
22
.
, or
Drafts
.
-
and scroll to the quick note
r
.
4
Press M >
Fax, x400, Paging, Email, ERMES
5
If you want to send the message, press
-
under
without sending it, press
Note:
of delivery press
Set Send Method
Send
or to delete the message
If you want to request confirmation
M
>
and select
Delivery Report
use drafts
When you save a message as a draft, it is
saved in the drafts folder.
Shortcut:
under
1
2
From the home screen press -
Mesg
>
Drafts
.
Select the draft you want to edit. You also
have the choice to create new text
messages from this menu.
To edit the fields you want to change,
follow step 2 through step 5 in “create
and send text messages” above.
, or
-
Voice
.
under
Text
Cancel
> On.
,
.
resend text messages
Shortcut:
under
1
2
From the home screen press -
Mesg
>
Text Outbox
Scroll to the message you want to resend
or press the number of the message you
want to resend.
Press M >
Re-send
.
.
delete sent text messages
Shortcut:
under
1
2
3
delete all unlocked sent messages
Shortcut:
under
1
From the home screen press -
Mesg
>
Text Outbox
Scroll to the message you want to delete.
Press - under
Press - under
From the home screen press -
Mesg >
Text Outbox
Press M >
Delete
Yes
Delete All.
.
.
to confirm.
.
2
Press - under
Yes to confirm.
manage memory
Your text inbox, outbox, and drafts folder have
a set amount of memory available for storing
messages.
The text inbox holds 20 messages. If the text
inbox is full, you cannot receive messages
until you delete some.
The outbox and drafts folder hold 30
messages each. If the outbox and drafts
folder memory is full, you cannot send
messages or save drafts until you delete
some.
To view the amount of memory available in
your text inbox, text outbox, or drafts folder:
1
From the idle screen press - under
2
Scroll to the folder whose available
memory capacity you want to view.
3
Press - under
Memory
.
Mesg
.
essentials
23
using your handset
as a modem
You can use your handset as a modem (Packet
Data only) with a laptop, handheld device, or
desktop computer. Circuit Data is not
supported. In order to use your handset as a
modem, you must create either a wired or
wireless connection between your handset
and the other device.
To connect your handset wirelessly, you must
have a Bluetooth adapter for the other device.
connect via Bluetooth
Use your handset as a modem via Bluetooth.
The laptop, handheld device, or desktop
computer you want to connect to must have a
Bluetooth adapter installed.
Check that the adapter is properly installed,
and then follow the specific instructions
essentials
24
outlined in the device’s user guide to connect
the device to your handset.
When used as a modem, your handset is
enabled for
used for small file transfers such as email.
Note:
the iDEN Wireless Data Services software
(available separately). For more information on
setting up your computer and your handset
for Packet Data calls, contact SouthernLINC
Wireless.
Data Modem
To use these services, you must install
transfer mode, which is
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