Limited Warranty Motorola Communication Products...............................166
Trademark Information ...............................................................................174
Index .................................................................................................. 175
iv
nextel.com
DECLARATION OF CONFORMITY
M
Per FCC CFR 47 part 2 Section 2.1077(a)
Responsible party name:
Address:8000 West Sunrise Boulevard,
Phone number:1 (800) 453-0920
otorola Inc.
Plantation, FL 33322 USA
Hereby declares that the product:
Product name: i35s
Model Number:H56XAH6RR5AN
Conforms to the following regulation:
FCC Part 15, subpart B
Class B Computer peripheral
Date: October 10th, 2002
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
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nextel.com
Introduction
Welcome to Nextel
®
Thankyou for choosing Nextelas your wireless communications provider.Your
i35s phone enables you to enjoy clear connections through Nextel’s All-Digital
National Network. In addition, with Nextel iTraveler
your i35s phone to roam internationallyin select cities using other iDEN
SM
Service,you can use
®
networks. Countries in which iTraveler service can be used are Argentina,
Brazil, Canada, Phillipines, Israel, and Peru.
NOTE: Contact Nextel Customer Care to obtain and confirm iTraveler
availability and services.
Nextel gives you more ways than anyone to communicate with everyone.
SM
Your i35s phone offers many innovativefeatures:
•Phonebook– Your consolidated Phonebook holds up to 250 entries and
allows you to store multiplecontact numbers for each person, offering you
various ways to communicate with your business and personal contacts.
•SIMCard – Yourphone’s SubscriberIdentity Module (SIM) card holds all
entriesstored in your Phonebook. In addition,you have a Personal
IdentificationNumber (PIN) to keep your information safe and secure.
•Messages – The Message Center allows you to manage and access your
Voice Mail, Text Messagesand Two-Way Messages all from t he same
inbox.
•Nextel Direct Connect
®
– With Nextel Direct Connect, you can use your
phone as a digital two-way radio to communicate directly with business
and personal contacts at a fraction of the cost of cellular calls.
•Nextel Online
®
– Use the Net featurewith the built-in microbrowserto
accessNextel Online services, a suiteof wirelessdata products and Internet
applications that provide quick access to the information you need to get
business done.
•Rubber Gr ip – Your phone is made with a rubber grip that provides
improved holding contact and may keep you from dropping the phone.
•Extended Battery Life – use your phone longer with the included
Maximum Capacity Lithium Ion Battery.
•Vibra Call
®
– A convenient features that silently notifies you of incoming
phone calls, voicemail and messages
1
For more information on these and other featuresof the i35s phone, r eview this
User’s Guide. Enjoy using your i35s phone!
Customer Care
For domestic customercare issues, including billing issues,general service
needs, or to order additional services, contact Nextel Customer Care.
•Browse for information on phones, coverage, rates, and other Nextel
services. View and download user's guides, try out our interactive virtual
products and service demos, find answers to frequently asked questions,
order accessories,locate service and repair centers, upgrade phone
software, send a message, and more.
•For self-service on your Nextel account, go to MyNextel and choose from
a varietyof options. Contact us online to make changes to your account:
add Nextel Online and other services, change rate plans, learn about your
bill, view your billing statements, pay your bill online to make changes to
your account, reset your VoiceMail password, and more.
•Simply click on Contact Us to send us an email request. Our
representatives are committed to assisting you. Every effort will be made to
addressyour questions or concerns within 24 hours.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
To complement t he i35s phone and i Traveler Service,Nextel has also launched
International Roaming Customer Care support. When traveling outsideof the
U.S.and Canada,call+1 (360) 662-5202for your Customer Care Service needs.
This internationalCustomer Care number will be toll-free from your Nextel
handset.
NOTE: If calling about your Nextel handset, please call from another
phone so we may better troubleshoot the issue.
Ordering Information
Various accessories are available for use with your i35s phone, including a
Leather Carry Case, Vehicle Battery Charger, extra batteries, a variety of
Hands-Free accessories, and more. To order accessories, go to nextel.com or
call Nextel Nextday
your Nextel AuthorizedSales Representative or stop by any Nextel Store. For
information on retail store locations, go to n extel.com.
Contact Nextel Customer Care to order any of the services discussed in this
guide, including Nextel Online, additional phone services, Voice Mail, Nextel
Mobile Messaging, and much more!
2
SM
Accessories at 1-800-914-3240. You can also contact
nextel.com
Driving Safety Tips
For information on Direct ProtectSMinsurance protection for your i35s phone,
call 1-888-352-9182or contact your Nextel Authorized Representative.
Visit us at nextel.com to learn more about Nextel products and services!
Driving Safety Tips
Safety is the most importantcall you will ever make.
NOTE: Check and follow the local laws regarding the use of mobile
phones while driving.
1. Give driving your full attent ion. Don't let anythi ng interfere with your
concentration.
2. Assess road conditions before making or taking a call.
3. Let voice mail pick up when its inconvenient or unsafe to answer the
phone.
4. Program your mos t frequently dialed numbers into your ph one for
speed dialing. When d ialing manually without the Turbo Dial
dialing feature, dial only when your vehicle is stopped - or have a
passenger dial for you.
5. Position your p hone where it is easy to see and reach.
6. Keep your eyes on the road. Never take notes while driving.
7. Consider using t he hands-free speakerphone or a hands-f reeaccessory which allows you to keep both hands on the wheel when
speaking.
8. Use your phone's Internet capabi lities before you drive . Nextel Online
services are not designed to be used w hile dri ving.
9. Be a Good Samaritan. Dial 9-1-1 in emergencies to
report accidents, impaired or aggressive drivers,
crimes or fires. It's a freecall. Know your phone
number, so emergency services personnel can call you
back if necessary.
®
one-touch
3
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4
Getting Started
This section will help you get started using your phone.
This section includes:
i35s Phone FeaturesPage 6
i35s Phone Menu TreePage 7
i35s Phone Icon GlossaryPage 8
BatteryPage 9
Turning Your i35s Phone On/OffPage 11
EnablingOver-the-Air Radio Service Software
(OARSS) Security
ReceivingOver-the-Air Radio Service Software
(OARSS)
Subscriber Identity Module (SIM) CardPage 13
Keypad LockPage 22
Status of Y our i 35s PhonePage 25
My InformationPage 26
Using T9® Text InputPage 27
Page 12
Page 13
5
i35s Phone Features
SIDE VIEW
TOP VIEW
Lanyard Hook
Volume Keys
Nextel Direct Connect®
Push-To-TalkTM(PTTTM) Button
Battery
OptionKey*
4-WayNavigation Key
End/Home K ey
Punctuation Key
Audio Jack
Back/Pause Di aling Key
Next Word/International
Plus Dialing Key
SpeakerKey
StatusLight
Accessory and Data
Cable Connector
* Throughoutthis User’s Guide, the option keys
and B will be represented by C.
FRONT VIEW
A
Antenna
Earpiece
Display
Menu Key
Option Key*
Send Key
AlphaNumeric
Keypad
Photosensor
Power On/Off
Microphone
Microphone
BOTTOM VIEW
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6
Main Menu Item
Settings
k
Ring/Volume
In Call Setup
Security
Initial Setup
Voice Volume
Tkgrp Settings
Service Status
Entries (If Any)
Menu
P
Menu
New
Capacity
Sort By
[New Entry ]
New
Edit
Delete Contact
Delete Number
Capacity
Sort By
All Calls
Detailed
Main Menu Item
Call Forward
;
Voice Mail
Text Msgs
Net Alert
Menu
P
Main Menu Item
Messages
U
Delete All
Memory Meter
Main Menu Item
Call Timers
z
Last Call
Phone Reset
Phone Lifetime
Prvt/Grp Reset
Prvt/Grp Life
Circuit Reset
Circuit Lifetime
Kbytes Reset
Received Call Alerts
(If Any)
Main Menu Item
Menu
P
Call Alert
E
View
Store
Delete
Delete All
Sort By
Recent Calls
Recent Calls (If Any)
Menu
P
Recent Calls
j
Main Menu Item
View
Delete
Delete All
My Info
U
Main Menu Item
Name
Prvt ID
Line 1
Line 2
Carrier IP
IP1 Address
IP2 Address
Ckt
Main Menu Item
Memo
R
CANCEL STORE
(DELETE)
i35s Phone Menu Tree
If Busy
To
If No Answer
If Unreachable
to navigate through
N
from the idle screen. Use
Q
or
i35s Phone Me nu Tree
q
under the display option to perform the desired phone function.
C
You can access the main menu options by pressing
the menus and submenus. Press
Main Menu Item
Main Menu Item
Phonebook
b
MenuP
Net
7
Your home page displays.
Phone Setup
View
Alert Queue
7
i35s Phone Icon Glossary
Fax
A
Navigation
d
g
Menu
P
2
Line and Call InfoInfo
0
1
G
E
X
Mobile
T
Main
N
h
Work
+
Home
C
%
Other
W
Status
s
Z
Y
%
c
i
Locked
M
On Hold
Main Menu
Net
j
Phonebook
b
Settings
m
;
z
My Info
U
Memo
O
Miscellaneous
:
S
T9
#
$
T9 Alpha
w
Q
'
{
*
y
K
End Call
?
]
<
Phonebook
Pager
a
Connected
6
D
u
R
Messages
R
'
R
Bullet
8
T9 Numeric
,
T9
Symbols
!
x
e
f
You may see these icons while using your i35s phone:
Word
Net Alert
Voice Mail
Text Message
Message Read
T9 Caps Lock
T9 Uppercase
Secure Data
Check Mark
Recent Calls
Call Alert
Call Timers
Call Forward
7
Private In Use
Missed Call
Speaker Off
Talkgroup In Use
Talkgroup ID
Silent On
IP
Mobile IP
Packet Data
Signal Strength
Battery Strength
Line 1 Active
Line 2 Active
Line 1 Forward
Private ID
Phone In Use
Packet Activity
Incoming Call
Outgoing Call
Line 2 Forward
|
The icon of the main menu feature in use displays in the top left of the status
icon rows. For a list of the main menu options, see “Main M enu Options” on
page 38.
Picker Up
Picker Left
Picker Right
Picker Down
Up Down Arrows
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8
Battery
Battery
Your i35s phone comes with a Lithium Ion battery and charger.After attaching
the battery, you must charge it before you use it for the first time. See
“Batteries” on page 136 for the appropriate charging times for your phone’s
battery. When you charge your battery for the first time, you need to charge it
for at least 30 minutes more than the time shown on page 136. After the initial
charging,the battery can be charged in the time shown on page 136.
Remove the battery from the protective plastic safety tray provided in the
original packaging. When the battery is not attached to the phone, store it in the
original tray.
Attaching the Battery
Insert the top of the battery into the battery area under the housing
retentionhooks. Press down on the bottom of the battery to secure it.
Push down on the battery until you hear a click.
Detaching the Battery
1
Ensure the phone is powered off before attemptingt o detach the battery.
2
Press the battery release button away from the antenna and slide the
battery cover away from the antenna.
3
Remove the battery by pushing the battery toward the antenna and
liftingthe battery out of t he phone.
9
Charging the Battery
NOTE: The battery can be charged with the phone either turned on or
off. For best results, charge itwith the phone turned off.
1
With your phone’s keypad facing up, plug the
charger’s accessoryconnector into the left side of the
accessoryconnector on the bottom of the phone.
NOTE: To reducedamage to the phone’s
connector, the charger accessory button
should always be usedwhenconnectingor
disconnecting the charger.
Charger Accessory
Button
2
If the charger has folding electrical prongs, flip open the prongs.
3
Plug the chargerinto an electrical outlet.
Your phone screen’s backlight will remain lit while the battery is charging.
Battery Charging Status
The battery strength indicator icon found on your phone’s display screen s hows
thechargeamountremaininginthebattery.
When Using Phone
Icon
Display
Battery
Strength
abcd
Low
Battery
11% to
40%
41% to
70%
Fully
Charged
A short, chirp-like sound indicates a low battery. The icon flashes to indicate
that you have approximately five minutes of talk time remaining.
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10
When Charging Battery
Turning Your i35s Phone On/Off
Icon
Display
Battery
Strength
efgd
1flashingbar1flashingbar,
Low
Battery
1 continuous bar
31% to
60%
1 flashing bar,
2 continuous bars
61% to
90%
3 continuous bars
Turning Your i35s Phone On/Off
NOTE: To register for the first time on the Nextel National Network, you
must turn on your i35s phone in your local calling area.
To power the phone on:
1
For optimal signal strength extend the antenna.
2
Press and hold p near the bottom of the phone until the status light
glows red, a tone briefly sounds, and Powering On displays.
3
If you have enabled your SIM PIN security feature (see “Enabling/
Disabling the SIM PIN Security Feature” on page 14), the Ent er SIMPIN C ode screen displays. Enter your SIM PIN (see “Entering the SIM
PIN” on page 16).
Press
C under OK.
4
As your phone connects to the Nextel
National Network, you will s ee WelcomeTo Nextel and a connectingmessage.
When the idle screen appears on the
display, you are ready to use your i35s
phone!
Fully
Charged
O
If your display reads No Service or doesn’t change to the idle screen when you
turn on your phone, and you know you are in a Nextel coverage area, contact
Nextel Customer Care. For details on Nextel coverage areas, go to nextel.com.
11
To power the phone off:
1
Press and hold p near the bottom of the phone until a tone briefly
sounds and Powering Off displays.
2
Push down the antenna.
Enabling Over-the-Air Radio Service Software
(OARSS) Secur ity
To receive OARSS programming, you must enable OARSS security the first
time you power on your phone or within 20 days of first activation of your
phone. See “Receiving Over-the-Air Radio Service Software (OARSS)” on
page 13.
1
When you power on your phone for the
first time, after the idle screen appears,
you will be prompted to select OK to
update your browser info.
NOTE: Ifyou press C under Later, you
will be prompted to enable
security each time you power on
your phone until you press
under OK. It is recommended
that you do not choose Later.
2
Press C under OK.
3
You are prompted to enable security. Press C under YES. A series of
screens displays. If you subscribe to a Nextel Online service plan,your
home page displays.
a
C
4
Press r to return to the idle screen.
12
nextel.com
Receiving Over-the-Air Radio Service Software (OARSS)
Receiving Over-the-Air Radio Service Software
(OARSS)
If you have been set up to receive OARSS programming, you will receive your
PrivateID and Talkgroup lists for Direct Connect use, your Personal Telephone
Number,andtheNextelCustomerCarenumberviaaNetAlertmessage.
In order to receive your programming, you must enable security (see “Enabling
Over-the-Air Radio Service Software (OARSS) Security” on page 12). Within
24 hours of enabling security, you will receive a Net Alert message containing
your lists.
To accept your phone’s programming:
1
Youwill receivea Net Alert with the message New Browser Message ReceiveProgramming Info.
2
Press C under GOTO.
3
You are prompted to acceptchanges to your phonebook.Press C under
OK.
4
A confirmation screen displays. Press C under OK.
5
You are prompted again t o accept changes to your phonebook. Press C
under OK.
6
A confirmation screen displays. Press C under OK.
7
Press r to return to the idle screen.
Subscriber Identity Module (SIM) Card
Your phone comes with a built-in level of security protection through the use of
the Subscriber Identity Module (SIM) card. The SIM card stores all your
Phonebook informationand your Nextel account identification information.
Since this information is stored on the SIM card and not in your phone itself,
you can remove the information by removing the SIM card.
The SIM card is located in the SIM card holder on the back of the phone,
underneath the battery.You can verify the SIM card is in place by removingthe
battery and viewing the SIM card in the SIM card holder.
13
See “Inserting/Removing the SIM Card” on page 19 for informationon locating
the SIM card. If there is no SIM card in your phone, notify your Nextel
Authorized Representative.
NOTE: Except for making emergency calls (911), your phone will not
functionwithout the SIM card.
SIM Card Personal I dentification Number (PIN)
To prevent unauthorized use of your account, you can protect your SIM card by
enabling the SIM PIN securityfeature.W ith the SIM PIN enabled, you must
enter your PIN each time the phone is powered on. You can change or disable
your PIN if desired.
NOTE: It is recommended that you enable the SIM PIN security feature
to prevent fraudulent use of the SIM card, your
your account.
Enabling/Disabling the SIM PIN Security Feature
Once the SIM PIN security feature is enabled, you are prompted to enter your
PIN each t ime you turn on your phone. Until a valid PIN is entered, you can use
the phone only to make emergency calls.
Afterthe PIN i s accepted, the phone registers on the network and the idle screen
displays.
When the PIN security feature is disabled,the phone can be used without
entering a PIN.
To enable SIM PIN security
1
At the idle screen press q then
press
S to scrollto Settings.
i35s phone, and
2
Press C under SELECT.The Settings screen displays.
nextel.com
14
B
Subscriber I dentity Module ( SIM) Card
3
Press R to scroll to Security.PressC
under SELECT to access the Security
screen.
C
4
At the Security screen, press R to scroll to SIM PIN.PressC under
SELECT to access the SIM PIN screen.
5
Press R to scroll to On or Off. On enables the SIM PIN security
feature; Off disablesthe SIM PIN security feature. Press
SELECT.
6
At the VerifySIM PIN Code screen, enter the current SIM PIN and
C under OK.
press
NOTE: Your defaultSIM card PIN is 0000.
Once you have enabled the SIM PIN security feature, it is recommended that
you change your PIN to a 4- to 8- digit number known only to you (see
“Changing the PIN” on page 16).
C under
15
Entering the SIM PIN
NOTE: Incorrectly entering your PIN three times causes the SIM card to
be blocked. To unblockyour SIM card, you must contact
Nextel Custom er Care. F or more information, see
“Unblocking the PIN ” on page 18.
1
On the Enter SIM PIN Code screen,
enter your 4- to 8- digit PIN. An asterisk
appears for each character entered. The
default SIM PIN is 0000.
NOTE: Other than emergency dialing,
you will be unable to use any of
the phone functions, including
receiving phone calls, until you
enter the PIN.
2
Press C under OK.
If you enter an incorrect PIN, the message SIM PIN incorrect: Try again
appearson your phone’s screen. If you make 3 consecutive incorrect attempts,
the SIM card is blocked.Once blocked, the phone will not allow you to enter
your PIN again, even after powering the phone off and back on. If this happens,
see “Unblocking the PIN” on page 18.
Changing the PIN
NOTE: In order to change the PIN, the SIM PIN security feature must b e
set to On. See “Enabling/Disabling the SIM PIN Security
Feature” on page 14.
P
16
nextel.com
Subscriber I dentity Module ( SIM) Card
1
From the idle screen, press q
andthenpressR to scroll toSettings.
B
2
Press C under SELECT.The Settings screen displays.
3
Press R to scroll to Security.PressC
under SELECT to access the Security
screen.
C
4
At the Security screen, press R to scroll to New Passwords.PressC
under SELECT to access the New Passwordsscreen.
5
At th e New Passwords screen, press R to scroll to SIM PINand press
C under SELECT.
6
At the Enter Old SIM PIN Code screen, enter the current SIM PIN
and press
NOTE: The default SIM PIN is 0000.
7
At the Enter New SIM PIN Code screen, enter a new 4- to 8-digit SIM
PIN and press
8
At the Re-enterNew SIM PIN Code screen, re-enter the new SIM PIN
to confirm, and press
C under OK.
C under OK.
C under OK.
17
Unblockingthe PIN
If you forget your PIN and unsuccessfully enter it three times, access to your
phone will be blocked.
NOTE: Before you begin obtain the PIN Unblocking Key (PUK) code
from Nextel Customer Care, then read and understand the PIN
unblocking sequence. When e ntering the key press sequence
each key press must occur within5 seconds of the prior key
press.
IMPORTANT:
To unblock the PIN:
1
Press **05s.
2
Enter the 8-digit PUK code.
3
Press s.
4
Enter a new 4- to 8-digit SIM PIN and press s.
5
Re-enter your SIM PIN and press s.
If you entered the codes properly, the SIM Unlocked screen displays.
If you unsuccessfully enter the PUK code
ten times, the SIM card is permanently
blocked and must be replaced. If this
happens, all data will be lost. You will get a
message to contact your service provider.
Contact Nextel Customer Care for
assistance. If the SIM card is blocked, the
i35s phone only allows outgoing Emergency
calls.
18
nextel.com
Subscriber I dentity Module ( SIM) Card
Inserting/Removing the SIM Card
IMPORTANT:
If you remove your SIM card and insert it
into another phone, some informationdoes
not display when y ou use the new phone
with the SIM card. All P honebook
information remains stored on your original
SIM card. The following information does
not display:
• Recent Calls List
• Call Forwarding settings
• Net Alert notifications
• InformationstoredinMemo
• Browser bookmarks
IMPORTANT:
Do not touch the gold-colored areas of the
SIM card. To avoid loss or damage, do not
remove your SIM card from your phone
unless absolutely necessary.
Inserting the SIM card
1
With the phone powered off, remove the battery cover and battery. See
“Detachingthe Battery” on page 9.
2
With the antenna facingaway from you
and the back of the phone exposed and
facing up, locate the SIM card holder.
SIM card
holder
19
3
Hold the SIM card with the gold contact
side facing down and the cut corner in the
cut corner
upper left. Do not touch the gold-colored
areas of the SIM card.
4
Carefully slide the SIM card with the cut
corner in the upper left position i nto the
phone, until it lies flat in the SIM card
holder.
Cut A ngled
Corners
Removing the SIM Card
NOTE:To remove your SIM card, you will need a ballpoint pen.
1
With the phone powered off, remove the battery cover and battery. See
“Detachingthe Battery” on page 9.
20
nextel.com
Subscriber I dentity Module ( SIM) Card
2
With the antenna facing away from you
andpointingup, and theback of the phone
exposed, insert the tip of a ballpoint pen
into the slot at the bottom of the SIM card
end along its left edge.
3
With your other hand gently press the
PUSHtabontopoftheSIMcard.
slot
tab
4
While holding the PUSH tab down slide the SIM card up, by moving
the ballpoint pen in the direction of t he arrow within the slot.
21
5
WhentheballpointpenhasmovedtheSIMcardupasmuchas
possible, very carefully lift the SIM card out of the phone. Do not touch
the gold-colored areas of the SIM card.
NOTE: Protect the SIM card as you would any delicate object. When
the SIM card is not in the phone, you should store it in
something protective, such as a mailing envelope.
Keypad Lock
The i35s phone includes a Keypad Lock feature that enables you to quickly lock
the phone’s keypad to avoid inadvertently pressing keys or placing calls. Once
Keypad Lock is activated, you can only perform the following tasks:
•turn your phone on and off
•unlockthe keypad
•receive incoming calls, messages, and alerts
NOTE: Emergency calls cannot be placed while Keypad Lock is
activated.
Beforelockingyour phone’s keypad, you may want to read this entire section to
learnhowtorespondtoincomingcalls,messages,andalerts.
Activating Keypad Lock
From the idle screen, press q
.ThemessageKeypad Locked
*
displayson your phone.
D
Whenevera key is pressed while in Keypad Lock mode, the unlock instructions
display briefly.
Receiving Incoming Calls
When you receive an incoming phone call (see “Receiving a Phone Call” on
page 60) Keypad Lock is temporarily disabled.
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