Motorola i325, i35s User Manual
Motorola
iDEN
Digital Multi-Service Data-Capable Phone
®
i35s Phone User’s Guide
@NNTN4573A@
NNTN4573A
www.motorola.com/iden
Table of Contents
IMPORTANT!
Read“Safetyand GeneralInformation”on page131
before using your i35s phone.
Introduction ..........................................................................................1
Driving Safety Tips.........................................................................................2
Getting Started...................................................................................... 5
i35s Phone Features ........................................................................................6
Battery.............................................................................................................6
Turning Your i35s Phone On/Off ..................................................................9
Enabling Security ..........................................................................................10
Receiving Over-the-Air Programming..........................................................10
Security Features of the i35s Phone ..............................................................11
Keypad Lock .................................................................................................20
Status of Your i35s Phone.............................................................................23
My Information .............................................................................................24
Using T9® Text Input ...................................................................................25
Display Essentials ...............................................................................31
Display Screen Elements...............................................................................31
Call Information Icons...................................................................................34
Navigating Menus and Lists..........................................................................35
Main Menu Options.......................................................................................36
Phonebook........................................................................................... 39
Accessing Phonebook with an i2000, i2000plus, or GSM Phone.................40
Phonebook Entries and Speed Dial Numbers................................................40
Phonebook Icons ...........................................................................................40
i
Accessing Your Phonebook ..........................................................................41
About Phonebook Entries..............................................................................42
Pause Digit Entry...........................................................................................51
Plus Dialing ...................................................................................................52
Digital Cellular....................................................................................53
Making Phone Calls ......................................................................................53
Emergency Calling........................................................................................58
Receiving a Phone Call.................................................................................58
Ending a Phone Call......................................................................................59
Recent Calls...................................................................................................59
Call Timers....................................................................................................63
Call Waiting ..................................................................................................64
Call Hold .......................................................................................................66
Three-Way Calling........................................................................................67
Call Forwarding.............................................................................................68
Messages..............................................................................................73
Message Center .............................................................................................73
Voice Mail.....................................................................................................74
Using Voice Mail ..........................................................................................75
Text and Numeric Messaging........................................................................76
Net Alert........................................................................................................78
Using Your Phone as a Modem. ....................................................................78
Mobile Originated Text Messaging................................................... 81
Message Center .............................................................................................81
Text Msg Setup .............................................................................................83
Text Message Inbox ......................................................................................85
Text Message Outbox....................................................................................86
Private Calls........................................................................................95
Private Call....................................................................................................95
Call Alerts......................................................................................................97
Group Call...................................................................................................101
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Memo ................................................................................................. 105
Adding a New Memo ..................................................................................105
Viewing a Memo.........................................................................................105
Editing a Memo...........................................................................................106
Deleting a Memo.........................................................................................106
Customizing t he i35s phone............................................................. 107
Settings........................................................................................................107
Accessories......................................................................................... 121
Batteries.......................................................................................................121
Travel Chargers...........................................................................................122
Data Accessories .........................................................................................124
Other Important Information ......................................................... 129
Understanding Status Messages ..................................................................129
Safety and General Information ..................................................... 131
RF Operational Characteristics ...................................................................131
Electro Magnetic Interference/Compatibility..............................................134
Medical Devices..........................................................................................134
Operational Warnings..................................................................................136
Operational Cautions...................................................................................137
Accessory Safety Information.....................................................................139
Limited Warranty Motorola Communication Products...............................147
Limited Warranty Motorola Communication Products(International) ......151
Patent and Trademark Information..............................................................155
Index ..................................................................................................157
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DECLARATION OF CONFORMITY
M
Per FCC CFR 47 part 2 Section 2.1077(a)
Responsible party name:
Address: 8000 West Sunrise Boulevard,
Phone number: 1 (800) 453-0920
otorola Inc.
Plantation, FL 33322 USA
Hereby declares that the product:
Product name: i35s
Model Number: H56XAH6RR5AN
Conforms to the following regulation:
FCC Part 15, subpart B
Class B Computer peripheral
Date: October 10th, 2002
Note: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
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Introduction
ongratulations on purchasing your Motorola iDEN
C
• Phonebook— Your consolidated Phonebook holds up to 250 entries and
• SIM Card — Yourphone’s SIM card holds all entries stored in your
• Messages — The Message Center allows you to manage and access your
• Private and Group Calls — You can use your phone as a two-way radio
• VibraCall® Alert* — This feature allows the phone to emit an alarm for
• Speakerphone* — You can enjoy hands-free communication at the touch
• Fax and Data Transfer — for circuit data faxes and file transfers.
* OptionalFeature— Please consult your providerfor availability of purchase.
For more information on these and other featuresof the i35s phone, review this
User’s Guide. There is a Table of Contents in the front of the guide and an Index
in the back of the guide to assist you i n finding the specific information you
want.
multi-service, data-capable, digital, portable phone.
phone
offers:
allows you to store multiplecontactnumbers for each person, offering you
various ways to communicate with your business and personal contacts.
Phonebook. In addition, you have a PIN (Personal Identification Number)
to keep your i nformation safe and secure.
Voice Mail, Text Messagesand Net Alert all from the same inbox.
to communicatedirectly with business and personalcontacts in your iDEN
service area.
calls and messages by means of vibration
of a button. And Speakerphone is especially great for conference calls.
Your i35s
NOTE:Some features of your i35s phone are available only in the iDEN
service area, and are indicated as such in this guide.
NOTE:This guide describes the features of the i35s phone as they
were set up by Motorola. However, your Service Provider or
your organization may have changed or added features. For
more information, check with your Service Provider or your
organization.
1
Driving Safety Tips
“Safety is your most important call!”
Your Motorola wireless telephone gives you the powerful ability to
communicate by voice — almost anywhere, anytime, wherever wirelessphone
serviceis availableand safe conditions allow. But an important responsibility
accompanies the benefits of wireless phones, one that every user must uphold.
Whendrivinga car, drivingis your first responsibility. If you find itnecessaryto
use your wireless phone while behind the wheel of a car, practicegood common
sense and remember the following tips:
1. Get to know your Motorola wireless phone and its features such as speed
dial and redial. If available, these features help you to place your call without taking your attention off the road.
2. When available, use a hands-free device. If possible, add an additional
layer of convenience to your wireless phone with one of the many Motorola Original hands-free accessoriesavailable today.
3. Positionyour wireless phone within easy reach. Be able to access your
wireless phone without removingyour eyes from the road. If you receive
an incoming call at an inconvenient time, if possible, let your voice mail
answer it for you.
4. Let the person you are speaking with know you are driving; if necessary,
suspend the call in heavy traffic or hazardous weather conditions. Rain,
sleet,snow, ice, and even heavy trafficcan be hazardous.
5. If you receive an incomingcall at an inconvenienttime do not take notesor
look up phone numbers while driving. Jotting down a “to do” list or going
through your addressbook takes attention away from your primary responsibility — driving safely.
6. Dialsensibly and assess the traffic;if possible, place callswhenyou are not
moving or before pulling into traffic. Try to plan calls when your car will
be stationary. If you need to make a call while moving, dial only a few
numbers,check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are drivingand suspend
conversations which have the potential to divert your attentionaway from
the road.
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Driving Safety Tips
8. Use your wireless phone to call for help. Dial 9-1-1 or other local
emergency number in the case of fire, traffic accident or medical
emergencies.
1
9. Use your wireless phone t o help others in emergencies. If you see an auto
accident, crime in progress or other serious emergency where lives are in
danger, call 9-1-1 or other local emergency number,as you would want
others to do for you.
10. Call roadside assistance or a special non-emergency wireless assistance
number when necessary. If you see a broken-down vehicle posing no serioushazard,abrokentrafficsignal,aminortrafficaccidentwherenoone
appearsinjured, or a vehicleyou know to be stolen, call roadside assistance
or other special non-emergency wirelessnumber.
1
1. Wherever wireless phone service is available.
3
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4
Getting Started
This section includes:
i35s Phone Features Page 6
Battery Page 6
Turning Your i35s PhoneOn/Off Page9
Enabling Security Page 10
ReceivingOver-the-Air Programming Page 10
SecurityFeatures of the i35s Phone Page 10
Statusof Your i35s Phone Page 23
My Information Page 24
Using T9® Text Input Page 25
5
i35s Phone Features
SIDE VIEW
TOP VIEW
Lanyard Hook
Volume Keys
Push-To-Talk (PTT) Button
Battery
4-WayNavigation Key
End/Home K ey
Punctuation Key
Headset Jack
Back/Pause Dialing Key
Next Word/International
Plus Dialing Key
SpeakerKey
StatusLight
*ThroughoutthisUser’sGuide,theoptionkeysA
and B will be represented by C.
OptionKey*
Accessory and Data
Cable Connector
FRONT VIEW
Antenna
Earpiece
Display
Menu Key
Option Key*
Send Key
AlphaNumeric
Keypad
Photosensor
Power On/Off
Microphone
Microphone
BOTTOM VIEW
Battery
Your i35s phone comes with a Lithium Ion battery. After attaching the battery,
you must charge it before you use it for the first time. See “Charging Lithium
Ion Batteries” on page 121 for the charging times for your phone’s battery. The
firsttime you charge your phone’s battery, charge for 30 minutes more than the
time shown on page 121. After the initialcharging,the batterycan be charged in
thetimeshownonpage121.
Instructions for Attaching and Detaching the batterymay be found on Page 7.
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6
Attaching the Battery
Insert the top of the battery into the battery area under the housing
retentionhooks. Press down on the bottom of the battery to secure it.
Push down on the battery until you hear a click.
Detaching the Battery
1
Ensure the phone is powered off beforeattemptingto detach the battery.
2
Press the battery release button away from the antenna and slide the
battery cover away from the antenna.
3
Remove the battery by pushing the battery toward the antenna and
liftingit out of the phone.
Battery
7
Charging the Battery
1
With your phone’s keypad f acing up, plug the
charger’s accessory connector into the left side of the
accessoryconnector on the bottom of the phone.
2
If the charger has folding electrical prongs, flip open the prongs.
3
Plug the chargerinto an electrical outlet.
NOTE: Your phone’s screen backlight will remain lit while the battery is
charging.
Battery Charging Status
The battery strength indicator icon found on your phone’s display screen shows
the charge amount remaining in the battery. Refer to Battery ChargingTable
below.
Battery Charging
When Using Phone
Icon
Display
Battery
Strength
NOTE: A short, chirp-like sound indicates a low battery. This indicates
abcd
Low
Battery
that you have approximately five minutes of talktime remaining.
11% - 40% 41% - 70% Fully Charged
(90% -100%)
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When Charging Battery
A
Turning Your i35s Phone On/Off
Icon
Display
Battery
Strength
NOTE: During the charging process, the battery icon will be flashing. In
efgh
1flashingbar 1flashingbar,
Low
Battery
addition, when the battery is fully charged, the battery icon will
show a fully charged battery.
1 continuous bar
31% - 60% 61% - 90% FullyCharged
1 flashing bar,
2 continuous bars
3 continuous bars
(90% -100%)
Turning Your i35s P hone On/Off
To power the phone on:
1
For optimal signal strength, extend the antenna.
2
Press and hold p near the bottom of the phone until the status light
glows red and a tone briefly sounds.
3
If theEnter SIM PIN Code screen displays, enter your SIM PIN. ( For
more information see “SIM Card Personal Identification Number
(PIN)” on page 12.)
NOTE: The default SIM card PIN is 0000. It is recommended that you
change your PIN to prevent fraudulent use of the SIM card
(see “Changing the PIN” on page 13).
4
Press C under OK.
As your phone connects to the network,
youwillseeawelcomemessageanda
connecting message.When the Ready
screen appears on the display, you are
readytouseyouri35s phone!
9
To power the phone off:
1
Press and hold p near the bottom of the phone until you see the
message Powering Off.
2
Push down the antenna.
Enabling Security
To utilizebrowser functionality from your service provider, you must enable
securitythe first time you power on your phone or within 20 days of first
activation of your phone.
1
When you power on your phone for the
first time, after the Re ady screen appears,
you will be prompted to select OK to
update your browser info.
NOTE: If you press C under LATER,
youwillbepromptedtoenable
security each time you power on
your phone until you press
under OK.
2
Press C under O K.
3
You are prompted to enable security. Press C under YES. A series of
screens display. If you subscribeto your service provider plan,your
home page displays.
a
C
4
Press r to return to the Ready screen.
Receiving Over-the-Air Programming
If you have been set up to receiveOver-the-Air Programming by your service
provider, you will receive your PrivateID and Talkgroup lists for Private Call
use, and your Personal Telephone Number via a Net Alert message.
In order to receive your programming, you must have enabled security. W ithin
24 hours of enabling security,you will receive a Net Alert message containing
your lists.
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10
Security Features of the i35s Phone
To accept your phone programming:
1
Youwill receive a Net Alert with the message New BrowserMessage –
Receive ProgrammingInfo.
2
Press C under G OTO.
3
You are prompted to accept changes to your phonebook.Press C under
OK.
4
A confirmation screen displays. Press C under OK.
5
You are prompted again to accept changes to your phonebook. Press C
under OK.
6
A confirmation screen displays. Press C under OK.
7
Press r to return to the Ready screen.
Security Features of the i35s Phone
SIM Card
Your phone comes with a built-in level of security protectionthroughthe use of
the SIM (Subscriber Identity Module) card. The SIM card stores all your
Phonebookinformation. Since this information is stored on the SIM card, not in
your phone itself,you can remove the information by removing the SIM card.
The SIM card is located in the SIM Card Holder on the back of the phone,
underneath the battery. You can verifythatthe SIM cardis in place by removing
the battery and viewing the SIM card through the SIM card holder.
See “Inserting/Removing the SIM Card” on page 17 for information on locating
the SIM card. If there is no SIM card in your phone, notify your sales
representative.
NOTE: Exceptfor making emergency calls,yourphonewill not
functionwithout the SIM card.
11
SIM Card P ersonal Identificati on Number (PIN)
To preventunauthorized use of your phone, your SIM card is protectedby a
PIN. Each time the phone is powered on, you must enter your PIN. You can
change or disable your PIN if desired.
NOTE: Disabling your PIN enables anyone to use your phone. If you
disable your PIN, you must still keep the SIM card in the phone
to make calls.
Entering the PIN
Depending on your service provider, your phone
may or may not require you to enter a SIM PIN
when you first use your phone.
If your phone is set to require you to enter a PIN,
your default SIM card PIN is: 0000. It is
recommended that you change your PIN to
preventfraudulent use of the SIM card (see
“Changing the PIN” on page 13).
P
IMPORTANT:
1
From the Enter SIM PIN screen, enter your four- to eight-digit PIN.
An asterisk appears for each character entered.
NOTE: Other than emergency dialing, you will be unable to use any
of the phone functions, including receiving phone calls, until
you enter the PIN.
2
Press C under OK.
If you enter an incorrect PIN, the message SIM PIN incorrect: Try again
appearson your phone’s screen. After three consecutiveincorrectattempts,t he
SIM card is blocked. The phone does not allow you to attemptto enter your PIN
12
Incorrectlyentering your PIN threetimes
causes the SIM card to be blocked. To
unblock your SIM card, you must contact
your service provide r. For more
information,see “Unblocking the PIN” on
page 14.
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Security Features of the i35s Phone
again, even after powering the phone off and back on. If this happens, see
“Unblocking the PIN” on page 14.
Changing the PIN
1
At the Ready screen, press q
andthenpress
R to scroll toSettings.
B
2
Press C under SELECT.The Settingsscreen displays.
3
Press R to scroll to Security.PressC
under SELECT to access the Security
screen.
j
4
At the Security screen, press R to scroll to New Passwords.PressC
under SELECT to access the New Passwords screen.
5
At th e New Passwords screen, press R to scroll to SIM PIN and press
C under SELECT.
6
At the Enter Old SIM PIN Code screen, enter the current SIM PIN
and press
NOTE: The default SIM is 0000.
C under OK.
13
7
At the Enter New SIM PIN Code screen, enter the new 4- to 8-digit
SIM PIN and press
8
At the Re-enterNew S IM PIN Code screen, re-enter the new SIM PIN
to confirm, and press
C under OK.
C under OK.
Unblockingthe PIN
If you forget your PIN and unsuccessfully enter it three times, access to your
phone will be blocked.
NOTE: Before you begin, obtain the PIN Unblocking Key (PUK) code
from your service provider, then read and understand the PIN
unblocking sequence. When entering the key press sequence,
each key press must occur within 5 seconds of the prior key
press.
IMPORTANT:
If you unsuccessfully enter the PUK code
ten times, the SIM card is permanently
blocked and must be replaced. If this
happens, all data will be lost. You will get a
message to contact your service provider. If
the SIM card is blocked, the i35s phone only
allows outgoing Emergency calls.
To unblock the PIN:
1
Press **05s.
2
Enter the PUK code.
3
Press s.
4
Enter a new 4- to 8-digit SIM PIN and press s.
5
Re-enter your SIM PIN and press s.
If you entered the codes properly,the SIM Unlocked screen displays.
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14
Security Features of the i35s Phone
Disabling/Enabling the PIN Requirement
When the PIN requirement is enabled, you are
prompted to enter your PIN each time you turn
on your phone. Until a valid PIN is entered, you
can use the phone only to make emergencycalls.
After the PIN is accepted, the phone registers on
the network and the Readyscreen displays.
Whenthe PIN requirementis disabled,the phone
can be used without entering a PIN.
P
IMPORTANT:
1
At the Ready screen, press q
andthenpress
2
Press C under SELECT.The Settingsscreen displays.
R to scroll toSettings.
If you disable the PIN requirement, you
remove protection of personal data on your
SIM card. Anyone can then use your phone
and access your personal data.
B
15
3
j
Press R to scroll to Security.PressC
under SELECT to access the Security
screen.
4
At the Security screen, press R to scroll to SIM PIN.PressC under
SELECT to access the SIM PIN screen.
5
Press R to scroll to On or Off. On enables the SIM PIN requirement;
Off disables the SIM PIN requirement. Press
6
At the VerifySIM PIN Code screen, enter the current SIM PIN and
C under OK.
press
C under SELECT.
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Security Features of the i35s Phone
Inserting/Removing the SIM Card
IMPORTANT:
If you remove your SIM card and insert
another SIM card i nto your phone, the
following information is erased when you
use the phone with the new SIM card:
• Recent Calls list
• Call Forwarding settings
• Net Alerts
• InformationstoredinMemo
• Browser bookmarks
All Phonebook information will remain
stored on your original SIM card.
Do not touch the gold-colored areas of the
SIM card.
To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
To insert the SIM card
1
With the phone powered off, remove the battery cover and battery. See
“Detachingthe Battery” on page 7.
2
With the antenna facingaway from you
and the back of the phone exposed and
facing up, locate the SIM card holder.
SIM card
holder
17
3
Hold the SIM card with the gold contact
side facing down and the cut corner in the
upper left. Do not touch the gold-colored
areas of the SIM card.
4
Carefully slide the SIM card with the cut
corner in the upper left position into the
phone, until it lies flat in the SIM card
holder.
Cut Angled
Corners
To Remove the SIM Card
NOTE:To remove your SIM card, you will need a ballpoint pen (or
another slightly pointed object).
1
With the phone powered off, remove the battery cover and battery. See
“Detachingthe Battery” on page 7.
cut corner
18
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Security Features of the i35s Phone
2
With the antenna facing away from you
and the back of the phone exposed and
facing up, insert the tip of a ballpoint pen
into the slot at the bottom of the SIM card,
along the left edge of the SIM card.
3
With your other hand, gently press the
PUSHtabontopoftheSIMcard.Holdthe
tab down.
slot
tab
4
While holding the tab down, slide the SIM card up by moving the
ballpoint pen in the direction of the arrow within the slot.
19
5
WhentheballpointpenhasmovedtheSIMcardupasmuchas
possible, very carefully lift the SIM card out of the phone. Do not touch
the gold-colored areas of the SIM card.
NOTE: Protect the SIM card as you would any delicate object. When
the SIM card is not in the phone, you should store it in
something protective, such as a mailing envelope.
Keypad Lock
The i35s phone includes a Keypad Lock feature that enables you to quickly lock
the phone’s keypad to avoid inadvertently pressing keys or placing calls. Once
Keypad Lock is activated, you can only perform the following tasks:
• Turn your phone on and off
• Unlock th e keypad
• Receive incoming calls, messages, and alerts.
NOTE: Emergency calls cannot be placed while Keypad Lock is
activated.
Beforelockingyour phone’s keypad, you may want to read this entire section to
learnhowtorespondtoincomingcalls,messages,andalerts.
Activating Keypad Lock
FromtheReadyscreen,pressq
.ThemessageKeypadLocked
*
displayson your phone.
D
Whenevera key is pressed while in Keypad Lock mode, the unlock instructions
display briefly.
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20
Keypad Lock
Receiving Incoming Calls
When you receive an incoming phone call (see “Receiving a Phone Call” on
page 58), Keypad Lock is temporarily disabled.
1
Press C under YES or press s to answer the call. When you end the
call, the Recent Calls list appears. Press
reactivate Keypad Lock and return to the Ready screen.
Or,
C underNOorpressr to send the call to Voice Mail and
Press
reactivate Keypad Lock.
r or press C under EXIT to
Receiving Private Calls
When you receive an incoming Private call, Talkgroup call, or call alert (see
“Private Call” on page 95), Keypad Lock is temporarily disabled.
1
Press and hold the Push-To-Talk(PTT) button on the side of the phone.
Begin talking after the phone emits a chirping sound. Release the PTT
buttonto listen.
2
When you end the call, the Recent Calls list appears. Press r or press
C under EXIT to reactivate Keypad Lock and return to the Ready
screen.
Receiving New Voice Mail
When you receive new Voice Mail (see “Voice Mail” on page 74), Keypad
Lock is temporarily disabled.
1
WhenNe w Voice Mail Message displays,press C underEXIT to
returnto theReady screen and reactivate Keypad Lock.
Or,
Press
C under CALL to access V oice Mail.
2
Once you have finished, press r to exit Voice Mail. The Recent Calls
list displays. Press
Ready screen.
r to reactivate Keypad Lock and return to the
21
Receiving N ew Text Messages
When you receive new Text Messages (see “Text and Numeric Messaging” on
page 76), Keypad Lock is temporarily disabled.
1
WhenNew Text Message displays,pressC under EXIT to return to the
Ready screen and reactivate Keypad Lock.
Or,
Press
C under READ to read the message. Press C under SAVE or
DELETE. Once you have finished, press
reactivateKeypadLockreturntotheReady screen.
s or press C under EXIT to
Receiving New Net Alerts
When you receive a new Net Alert, Keypad Lock is temporarily disabled.
1
When New Browser Message displays, press C under EXIT to return
to the Ready screen and reactivate Keypad Lock.
Or,
C under GOTO. Press C under View. Press C under OK or
Press
Reply. Once you have finished, press
Lock then return to the Ready screen.
r until you reactivateKeypad
22
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