Motorola i30sx User Manual
Motorola
iDEN
Digital Multi-Service Data-Capable Phone
®
i30sx Phone User’s Guide
@NNTN4196A@
NNTN4196A
www.motorola.com/iden
Table of Contents
Introduction .......................................................................................... 7
Driving Safety Tips .........................................................................................8
Getting Started.................................................................................... 11
i30sx Phone Features.....................................................................................12
Battery...........................................................................................................12
i30sx Phone Faceplates and Keypads............................................................15
Turning Your i30sx Phone On/Off ...............................................................17
Enabling Security ..........................................................................................18
Receiving Over-the-Air Programming..........................................................18
Security Features of the i30sx Phone ............................................................19
Keypad Lock .................................................................................................28
Status of Your i30sx Phone...........................................................................31
My Information .............................................................................................32
Using T9® Text Input ...................................................................................33
Display Essentials ............................................................................... 39
Display Screen Elements...............................................................................39
Call Information Icons...................................................................................42
Navigating Menus and Lists..........................................................................43
Main Menu Options.......................................................................................44
Phonebook...........................................................................................47
Accessing Phonebook with an i2000, i2000plus, or GSM Phone.................48
Phonebook Entries and Speed Dial Numbers................................................48
Phonebook Icons ...........................................................................................48
Accessing Your Phonebook ..........................................................................49
About PhonebookEntries..............................................................................50
Pause Digit Entry...........................................................................................59
Plus Dialing...................................................................................................60
i
Digital Cellular.................................................................................... 61
Making Phone Calls ......................................................................................61
Emergency Calling ........................................................................................66
Receiving a Phone Call.................................................................................66
Ending a Phone Call......................................................................................67
Recent Calls...................................................................................................67
Call Timers....................................................................................................71
Call Waiting ..................................................................................................72
Call Hold .......................................................................................................74
Three-Way Calling ........................................................................................75
Call Forwarding.............................................................................................76
Messages.............................................................................................. 81
Message Center .............................................................................................81
Voice Mail.....................................................................................................82
Using Voice Mail ..........................................................................................83
Text and Numeric Messaging........................................................................84
Net Alert........................................................................................................86
Using Your Phone as a Modem.....................................................................87
Private Calls........................................................................................ 89
Private Call....................................................................................................89
Call Alerts......................................................................................................91
Group Call .....................................................................................................95
Memo ...................................................................................................99
Adding a New Memo ....................................................................................99
Viewing a Memo...........................................................................................99
Editing a Memo...........................................................................................100
Deleting a Memo .........................................................................................100
Customizing the i30sx phone ........................................................... 101
Settings........................................................................................................101
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Accessories......................................................................................... 115
Batteries.......................................................................................................115
Travel Chargers ...........................................................................................116
Data Accessories .........................................................................................118
Other Important Information ......................................................... 123
Understanding Status Messages ..................................................................123
Safety and General Information ..................................................... 125
RF Operational Characteristics ...................................................................125
Electro Magnetic Interference/Compatibility..............................................128
Medical Devices..........................................................................................128
Operational Warnings..................................................................................130
Operational Cautions...................................................................................131
Accessory Safety Information.....................................................................133
Limited Warranty Motorola Communication Products...............................135
Limited WarrantyMotorola Communication Products (International) ......139
Patent and Trademark Information..............................................................143
Index .................................................................................................. 145
IMPORTANT!
Read“Safety andGeneral Information”on page125
before using your i30sx phone.
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DECLARATION OF CONFORMITY
Per FCC CFR 47 part 2 Section 2.1077(a)
Responsible party name: Motorola Inc.
Address: 8000 West Sunrise Boulevard,
Phone number: 1 (800) 453-0920
Hereby declares that the product:
Product name: i30sx
Model Number: H56XAH6RR5AN
Conforms to the following regulation:
FCC Part15, subpart B
Class B Computer peripheral
Date: December 17, 2001
Note: This equipment has beentested and found to complywith the limits for a
Class B digital device, pursuantto part 15 of the FCC Rules. These limits are
designed toprovide reasonable protection against harmful interference in a
residential installation. Thisequipment generates, usesand can radiate radio
frequency energy and, if notinstalled and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will notoccur in a particular
installation.
If this equipment does cause harmful interference toradio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one ormore of the
following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into anoutlet on a circuit different from that to
which thereceiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Plantation, FL 33322 USA
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Introduction
ongratulations on purchasing your Motorola iDEN
C
• Phonebook— Your consolidated Phonebook holds up to 250 entries and
• SIM Card — Yourphone’s SIM card holds all entriesstored in your
• Messages — The Message Centerallows you to manage and access your
• Private and GroupCalls — You can use your phone as a two-way radio
• Fax and Data Transfer — for circuitdata faxes and file transfers.
• Faceplates — You can order additional faceplates to change the look of
For morei nformation on theseand other featuresof the i30sx phone,review this
User’s Guide. There is a Table of Contents in the front of the guide and an Index
in the back of the guide to assist you in finding the specific information you
want.
multi-service, data-capable, digital,portable phone.
phone
offers:
allows you to store multiple contact numbers foreach person, offeringyou
various ways to communicate with your business and personal contacts.
Phonebook. In addition, you have a PIN (PersonalIdentification Number)
to keep your information safe and secure.
Voice Mail, Text Messagesand NetAlertallfrom the same inbox.
to communicate directly withbusiness and personalcontacts in your iDEN
service area.
your phone.
NOTE:Some features of your i30sxphone are available only in the
iDEN service area, and are indicated as such in this guide.
NOTE:This guide describes the features of the i30sx phone as they
were set up by Motorola. However, your Service Provider or
your organization may have changed or added features. For
more information,check with your Service Provider or your
organization.
Your i30sx
7
Driving Safety Tips
“Safety is your most important call!”
Your Motorola wireless telephone gives you the powerfulability to
communicate by voice — almostanywhere, anytime, wherever wireless phone
serviceis available and safe conditions allow. But an important responsibility
accompanies the benefits of wireless phones, one that every user must uphold.
Whendriving a car,driving is yourfirst responsibility.Ifyou find itnecessary to
use yourwireless phone whilebehind the wheel of a car,practice goodcommon
sense and remember the following tips:
1. Get to know your Motorola wireless phone and its features such as speed
dial and redial.Ifavailable, these features help you to place your call without taking your attention off the road.
2. When available, use a hands-free device. If possible,add an additional
layer of convenience to your wireless phone with one of the many Motorola Original hands-free accessories available today.
3. Positionyourwireless phone within easy reach. Be able to access your
wireless phone without removing your eyes from the road. If you receive
an incoming call at an inconvenient time, if possible, let your voice mail
answer it for you.
4. Let the person you are speaking w ith know you are driving; if necessary,
suspend the callin heavy traffic or hazardous weather conditions. Rain,
sleet,snow, ice, and even heavy traffic can be hazardous.
5. If youreceive an incomingcall at an inconvenient time do nottakenotes or
look up phone numbers whiledriving. Jotting down a “to do” list or going
through your address book takes attention away from your primary responsibility — driving safely.
6. Dialsensibly andassess thetraffic; ifpossible,place callswhen you arenot
moving or before pulling into traffic. Try to plan calls when your car will
be stationary. If you need to make a call while moving,dialonly a few
numbers,check the road and your mirrors, then continue.
7. Do not engage in stressful or emotional conversations that may be distracting. Make people you are talkingwith aware you are driving and suspend
conversations which have the potential to divert your attention away from
the road.
8. Use your wirelessphone to call for help. Dial9-1-1orother local emergency numberin the case of fire, traffic accident or medicalemergencies.
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Driving Safety Tips
9. Use your wirelessphone to help others in emergencies. If you see an auto
accident, crime in progress or other seriousemergency where lives are in
danger,call 9-1-1 or other local emergency number, as you would want
others to do for you.
*
10. Call roadside assistance or a special non-emergency wirelessassistance
number when necessary. If you see a broken-down vehicle posing no serioushazard,abrokentrafficsignal,aminortrafficaccidentwherenoone
appearsinjured, oravehicle you knowtobe stolen, callroadside assistance
or other specialnon-emergency wireless number.
1
1. Wherever wireless phone service is available.
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Getting Started
This section includes:
i30sx Phone Features Page 12
Battery Page 12
i30sx Phone Faceplates and Keypads Page 15
Turning Your i30sx Phone On/Off Page 17
EnablingSecurity Page 18
ReceivingOver-the-Air Programming Page 18
SecurityFeatures of the i30sx Phone Page 18
Statusof Your i30sx Phone Page 31
My Information Page 32
Using T9® Text Input Page 33
11
i30sx Phone Features
SIDE VIEW
TOP VIEW
Lanyard Hook
Volume Keys
Push-To-Talk (PTT) Button
Battery
4-Way Navigation
Joystick
End/Home K ey
Punctuation Key
Headset Jack
Back/Pause Dialing Key
Next Word/International
Plus Dialing Key
SpeakerKey
StatusLight
* Throughoutthis User’s Guide,the option keys
A and B willbe representedby C.
OptionKey*
Faceplate
Release Button
Accessory and Data
Cable Connector
FRONT VIEW
Antenna
Earpiece
Display
Menu Key
Option Key*
Send Key
AlphaNumeric
Keypad
Photosensor
Power On/Off
Microphone
Microphone
BOTTOM VIEW
Battery
Your i30sx phone comeswith a Lithium Ion battery. After attachingthe battery,
you must charge it before youuse it for the first time.See “ChargingLithium
Ion Batteries” on page 115 for the charging times for your phone’s battery. The
firsttimeyou chargeyour phone’s battery, charge for 30 minutes more than the
time shownon page 115. Aftertheinitial charging, the batterycan be chargedin
thetimeshownonpage115.
Instructions for Attaching and Detachingthebattery may be found on Page 13.
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Attaching the Battery
Insert the top of the battery into the battery area under the housing
retentionhooks. Press down on the bottom of the battery to secure it.
Push down on the battery until you hear a click.
Detaching the Battery
1
Ensure the phone is powered off before attemptingtodetach the battery.
2
Press the batteryrelease button away from the antenna and slide the
battery coveraway from the antenna.
3
Remove the battery by pushingthe battery toward the antenna and
liftingit out of the phone.
Battery
13
Charging the Battery
1
With your phone’s keypad facingup, plug the
charger’s accessory connector into the left side of the
accessoryconnector on the bottom of the phone.
2
If the charger has folding electrical prongs, flip open the prongs.
3
Plug the charger into an electrical outlet.
NOTE: Your phone’s screen backlight will remain lit while the battery is
charging.
Battery Charging Status
The batterystrength indicatoriconfound on your phone’s display screenshows
the charge amount remaining in the battery.Refer to Battery Charging, Table .
Battery Charging
When Using Phone
Icon
Display
Battery
Strength
NOTE: A short, chirp-like sound indicates a low battery. This indicates
abcd
Low
Battery
that you have approximately fiveminutes of talktime remaining.
11% - 40% 41% - 70% Fully Charged
(90% -100%)
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When Charging Battery
i30sx Phone Faceplates and Keypads
Icon
Display
Battery
Strength
NOTE: During the charging process, the battery icon will be flashing. In
efgh
1flashingbar 1flashingbar,
Low
1 continuous bar
31% - 60% 61% - 90% FullyCharged
Battery
addition, when the battery is fully charged, the battery icon will
show a fully charged battery.
1 flashing bar,
2 continuous bars
3 continuous bars
(90% -100%)
i30sx Phone Faceplates and Keypads
Your i30sx phone comes with a standard faceplate and keypad. You can order
additional face plates and keypads to change the look of your phone.
The following steps and accompanying illustration detail the procedure for
removing and replacing the changeable faceplate and keypad.
NOTE:Before replacing the faceplate, ensure that the keypad is
present and undamaged. For security and operational reasons,
power to the i30sx phone should be off prior to performing the
removal and replacement procedure.T here is a protective
plastic liner over the lens.Peel off prior to operation.
Removal and Replacement Procedure
1
While holding the back of the phone, pressthe
faceplate release buttonlocatedat the bottom of
the phone to release the faceplate. When you
press the releasebutton, ensure that both sides
are disengagedfromt he faceplate prior to
removal.
Release Button
2
In an upward motion, grasp the bottom part of the faceplate and detach
it from the phone.
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3
Remove the keypad from the phone (or from the faceplate).
4
To replace the faceplate and keypad, lay the keypad on the phone body.
5
As showninthe illustration, attach thefaceplate to thephone body,first
at the top and then at the bottom. The top of the faceplate needsto be
securely seated into the top of the phone. Rotate faceplate towards
bottom of the phone until the lower snaps are engaged. Snap
engagement will be verified by a clicking sound. After the lower snaps
are engaged, verify that the middle of the faceplateis engaged by
pressing the faceplate nearthe s and r keys. This willbeverified by
a clicking sound.
6
Re-apply power to the phone by pressingand holdingp near the
bottom of the phone until the status light glows red and a tone briefly
sounds.
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Turning Your i30sx Phone On/Off
A
Turning Your i30sx Phon e On/Off
To power the phone on:
1
For optimal signalstrength, extend the antenna.
2
Press and hold p near the bottom of the phone until the status light
glows red and a tone briefly sounds.
3
If the Enter SIM PIN Code screen displays,enter your SIM PIN.(For
more information see “SIM Card Personal Identification Number
(PIN)” on page 19.)
NOTE: The default SIM card PIN is 0000. It is recommended that you
change your PIN to prevent fraudulent use of the SIM card
(see “Changing the PIN” on page21).
4
Press C under OK.
As your phone connects to the network,
youwillseeawelcomemessageanda
connecting message. When the Ready
screen appears on the display, you are
readytouseyouri30sx phone!
To power the phone off:
1
Press and hold p near the bottomof the phone until you see the
message Powering Off.
2
Push down the antenna.
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Enabling Security
To utilize browserfunctionality from your service provider, you must enable
securitythefirst time you power on your phone or within 20 days of first
activation of your phone.
1
When you power on your phone for the
first time, after the Ready screen appears,
you will be prompted to select OK to
update your browser info.
NOTE: If you press C under LATER,
youwillbepromptedtoenable
security each time you power on
your phone until you press
under OK. It is recommended
that you do not choose LATER.
2
Press C under OK.
3
You are promptedto enable security. PressC under YES.
A series of screens display.If you subscribe to your service provider
plan, your home page displays.
4
Press r to return to the Ready screen.
a
C
Receiving Over-the-Air Programming
If you have been set up to receive Over-the-Air Programming by your service
provider, you will receive your Private ID and Talkgroup lists for Private Call
use, and your Personal Telephone Number via a Net Alert message.
In order to receive your programming, you must have enabled security. Within
24 hours of enabling security, you will receive a Net Alert message containing
your lists.
To accept your phone programming:
1
You willreceive aNetAlert withthe message New BrowserMessage–
Receive Programming Info.
2
Press C under GOTO.
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Security Features of the i30sx Phone
3
You are prompted to accept changes to your phonebook. Press C
under OK.
4
A confirmation screen displays. Press C under OK.
5
You are prompted again to accept changes to your phonebook. Press
C underOK.
6
A confirmation screen displays. Press C under OK.
7
Press r to return to the Ready screen.
Security Features of the i30sx Phone
SIM Card
Your phonecomes with a built-in level of security protectionthrough the use of
the SIM (Subscriber Identity Module) card. The SIM card stores all your
Phonebookinformation. Sincethis information isstored on the SIM card, not in
your phone itself,you can remove the information by removing the SIM card.
The SIM card is located in the SIM Card Holder on the back of the phone,
underneath the battery. You can verify that the SIMcard is in placeby removing
the batteryand viewingtheSIM card through the SIM card holder.
See “Inserting/RemovingtheSIMCard” on page 25 for information on locating
the SIM card. If there is no SIM card in your phone, notify your sales
representative.
NOTE: Except for making emergency calls, your phone willnot
function without the SIMcard.
SIM Card Personal Identification Number (PIN)
To prevent unauthorized use of your phone, your SIM card is protected by a
PIN. Each time the phone is powered on, you must enter your PIN. You can
change or disableyour PIN if desired.
NOTE: Disabling your PIN enables anyone to use your phone. If you
disable your PIN, you must still keep the SIM card in the phone
to make calls.
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Entering the PIN
Depending on yourservice provider, your phone
may or may not require you to enter a SIM PIN
when you first use your phone.
If your phone is set to requireyoutoenter a PIN,
your default SIM card PIN is: 0000. It is
recommended that you change your PIN to
preventfraudulent use of the SIM card (see
“Changing the PIN” on page 21).
P
IMPORTANT:
1
From the Enter SIM PIN screen,enteryour four- to eight-digit PIN.
An asterisk appears for each character entered.
NOTE: Other than emergency dialing, you will be unable to use any
of the phone functions, including receiving phone calls, until
you enter the PIN.
2
Press C under OK.
If you enter an incorrect PIN, the message SIM PIN incorrect:Tryagain
appearson your phone’sscreen. After three consecutive incorrect attempts,t he
SIM cardisblocked. The phonedoesnotallow you to attempttoenter your PIN
again, even afterpowering the phone off and back on. If this happens, see
“Unblocking the PIN” on page 22.
Incorrectly enteringyour PINthree times
causes the SIM card to be blocked. To
unblock your SIM card, you must c ontact
your service pr ovider. For more
information,see “Unblocking the PIN” on
page 22.
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Security Features of the i30sx Phone
Changing the PIN
1
At the Ready screen, press q and
then press R to scrollto Settings.
B
2
Press C under SELECT. The Settingsscreen displays.
3
Press R to scroll to Security.PressC
under SELECT to access the Security
screen.
j
4
At the Securityscreen, pressR to scroll to New Passwords.PressC
under SELECT to access the New Passwordsscreen.
5
At the New Passwordsscreen, pressR to scroll to SIM PIN and press
C under SELECT.
6
At the Enter Old SIM PIN Code screen, enter the current SIM PIN
and press C under OK.
NOTE: The default SIM is 0000.
7
At the Enter New SIM PIN Code screen, enterthe new 4- to 8-digit
SIM PIN and press C under OK.
8
At the Re-enterNe w SIM PIN Code screen, re-enter the new SIM PIN
to confirm, and press C under OK.
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Unblocking the PIN
If you forget your PIN and unsuccessfully enter it three times,access to your
phone will be blocked.
NOTE: Before you begin, obtain the PIN Unblocking Key (PUK) code
from your service provider, then read and understand the PIN
unblocking sequence. When entering the key press sequence,
each key press must occur within 5 seconds of the prior key
press.
IMPORTANT:
If you unsuccessfully enter the PUK code
ten times, the SIM card is permanently
blocked and must be replaced. If this
happens, all data will be lost. You will get a
message to contact your service provider. If
the SIM card is blocked, the i30sx phone
only allows outgoing Emergency calls.
To unblock the PIN:
1
Press **05s.
2
Enter the PUK code.
3
Press s.
4
Enter a new 4- to 8-digit SIM PIN and press s.
5
Re-enter your SIM PIN and presss.
If you entered the codes properly, theSIM Unlockedscreen displays.
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Security Features of the i30sx Phone
Disabling/Enabling the PIN Requirement
When the PIN requirement is enabled, you are
prompted to enteryourPIN each time you turn
on your phone. Until a valid PIN is entered,you
can use thephone only to make emergencycalls.
After the PIN is accepted, the phone registers on
the network and the Ready screen displays.
WhenthePIN requirementis disabled,the phone
can be used without entering a PIN.
P
IMPORTANT:
1
At the Ready screen,press q and
then press R to scrollto Settings.
2
Press C under SELECT. The Settingsscreen displays.
If you disable the PIN requirement, you
remove protection of personal data on your
SIM card. Anyonecan then use your phone
and access your personal data.
B
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3
j
Press R to scroll to Security.PressC
under SELECT to access the Security
screen.
4
At the Security screen,press R to scroll to SIM PIN.PressC under
SELECT to access the SIM PIN screen.
5
Press R to scroll to On or Off. On enables the SIM PIN requirement;
Off disables the SIM PIN requirement.PressC under SELECT.
6
At the Verify SIM PIN Code screen,enter the current SIM PIN and
press C under OK.
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Security Features of the i30sx Phone
Inserting/Removing the SIM Card
IMPORTANT:
If you remove your SIM card and insert
another SIM card into your phone, the
following information is erased when you
use the phone with the new SIM card:
• Recent Calls list
• Call Forwarding settings
• Net Alerts
• InformationstoredinMemo
• Browser bookmarks
All Phonebookinformation will remain
stored on youroriginal SIM card.
Do not touch the gold-colored areasof the
SIM card.
To avoid loss or damage, donot remove
your SIM card from your phone unless
absolutely necessary.
To insert the SIM card
1
With the phone powered off, remove the battery cover and battery. See
“Detachingthe Battery” on page 13.
2
With the antennafacingaway from you
and the back of the phone exposedand
facing up, locate the SIM cardholder.
SIM card
holder
25
3
Hold the SIM card with the gold contact
side facing down and the cut corner in the
upper left. Do not touch the gold-colored
areas of t he SIM card.
4
Carefully slide the SIM card with the cut
corner in the upper left position into the
phone, until it l ies flat in the SIM card
holder.
To Remove the SIM Card
NOTE:To remove your SIM card, you will need a ballpoint pen (or
another slightly pointed object).
1
With the phone powered off, remove the battery cover and battery. See
“Detachingthe Battery” on page 13.
cut corner
Cut Angled
Corners
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Security Features of the i30sx Phone
2
With the antenna facing away from you
and the back of the phone exposed and
facing up, insertthe tipof a ballpoint pen
into the slot at the bottom of the SIM card,
along the left edge of the SIM card.
3
With your other hand,gently press the
PUSH tabontopof the SIM card. Hold this
tab down.
slot
tab
4
While holding the tab down, slide the SIM card up by moving the
ballpoint pen in the direction of the arrow within the slot.
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5
WhentheballpointpenhasmovedtheSIMcardupasmuchas
possible, very carefully liftthe SIM card out of the phone. Do not touch
the gold-colored areas of the SIM card.
NOTE: Protect the SIM card as you would any delicate object. When
the SIM card is not in the phone, you should store it in
something protective, such as a mailing envelope.
Keypad Lock
The i30sx phone includesa Keypad Lock feature that enables you to quickly
lock the phone’s keypad to avoid inadvertently pressing keys or placing calls.
Once Keypad Lock is activated, you can only perform the following tasks:
• Turn yourphoneonand off
• Unlock the keypad
• Receive incoming calls, messages, and alerts.
NOTE: Emergency calls cannot be placed while Keypad Lock is
activated.
Beforelocking your phone’s keypad, you may want to readthisentire sectionto
learnhowtorespondtoincomingcalls,messages,andalerts.
Activating Keypad Lock
From theReadyscreen, pressq*.
The message Keypad Locked displays on
your phone.
D
Wheneverakeyis pressed while in Keypad Lock mode,the unlock instructions
display briefly.
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