Limited Warranty Motorola Communication Products...............................161
Patent and Trademark Information..............................................................169
iv
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Introduction
Welcome to Nextel
Thank you fo r ch oosing Nexte l as your w irele ss co mmuni cation s prov ider. Your
i30sx phone enable s you to en joy cle ar conn ection s throug h Nexte l’s All-Digital
National Network. In addition, with Nextel Worldwide
your i30sx phone to roam internationally in select cities using other iDEN
networks.
Nextel gives you more ways than anyone to communi cate with everyone.
Your i30sx phone offers many innovative features:
•Phonebook – Your consolidated Phonebook holds up to 250 entries and
allows you to store multiple contact numbers for each person, offering you
various ways to communicate with your business and personal contact s.
•SIM Card – Your phone’s SIM card holds all entries stored in your
Phonebook. In addition, you hav e a PIN (Personal Ide nt ific ation Num ber)
to keep your information safe and secure.
•Messages – The Message Center allows yo u to manage and access your
Voice Mail, Text Messages and Two-Way Messages all from the same
inbox.
•Nextel Direct Connect® – With Nextel Direct Connect, you can use your
phone as a digital two-way radio to communicate directly with bu siness
and personal contacts at a fraction of the cost of cellular calls.
•Nextel Online – Using the Net feature with the built-in microbro wser, you
can access Nextel Online. It offers a suite of Nex tel wireless data products
and Internet applications to quickly access the information you need to get
business done.
•Faceplates – You can order additional faceplates to change the look of
your phone.
For more information on these and other features of the i30sx phone, review this
User’s Guide.
Enjoy using your i30sx phone!
®
SM
Service, you can use
SM
®
1
Customer Care
For domestic customer care issues, including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.
Visit nextel.com for a variety of Customer Care services:
•Browse for information on phones, coverage, rates an d other Nextel
services. View and download user's guides, t ry out our interactiv e virtual
products and ser vice demos, find answer s to frequently asked q uestions,
order accessories, locate service and repair centers, upgrade phone
software, send a message and more.
•For self-service on your Nextel accoun t, click on My Account to view
your account, pay your bill, add phones to your account, reset your Voice
Mail password, and more.
•For online assistance, click on Contact Us to send us an email request. Our
representatives are comm itted to assisting you. Ev ery effo rt will be made to
address your questions or concerns within 24 hours. Contact us to add
Nextel Online and other services, change rate plans, inquire on your bill,
and more.
Or, call us at 1-800-639-6111 or dial 611 fr om your Nextel phone.
To complement the i30sx phone and iTraveler Service, Nextel has also launched
International Roaming Customer Care support. When traveling outside of the
U.S. and Cana da, c all +1 ( 360) 662-52 02 fo r your Cu sto mer Car e Serv ice ne eds.
This international Customer Care number will be toll-free from your Nextel
handset.
For more information about Nextel or to view this guide on our Web site, visit
us on nextel.com.
International and domestic cover age, rates, and other information are also
available on nextel.com.
Ordering Information
Nextel Bu sines s Netw orks® allows you to communicate with indiv iduals outside
as well as inside your company. These Networks link Nextel customers in
similar industr ies or geographies. So, if you need to reach a client, vend or, or
contractor instantly, work smarter by joining the Nextel Business Networks.
Call 1-888-NEXTEL2 (1-888-639-8352).
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2
Driving Safety Tips
Various accessories are available for use wit h your i30sx phone, including a
Leather Case, Vehicle Battery Charger, extra Batteries, a variety of Hands-Free
accessories, and more. To order accessories or an accessories catalog, go to
nextel.com or call Nextel Nextday
SM
Accessories at 1-800-914-3240. You can
also contact your Nextel Authorized Sales Representative or stop by any Nextel
Store. For information on retail store locations, go to nextel.com.
Contact Nextel Customer Care to order any of the services discussed in this
guide, including Nextel Online, Nextel Direct Connect, Add itio na l Phone
Services, Voice Mail, Nextel Mobile Messaging and much more!
SM
For information on Direct Protect
insurance protection for your i30sx phone,
call 1-888-352-9182 or contact your Nextel Authorized Representative.
Visit us at nextel.co m to learn more about Nextel products and services!
Driving Safety Tips
Safety is the most important call you will ever make.
NOTE: For safety and legal reasons (in many countries), do not use
your phone while driving. Check and follow the local laws
regarding the use of mobile phones while driving.
1. Give driving your full atte nti on. Don’t let anything interfere with your
concentration.
2. Assess road conditions before making or taking a call.
3. Let voice mail pick up when its inconvenient or unsafe to answer the
phone.
4. Program your most frequently dialed numbers into your phone for
speed dialing. When dialing manually without the Turbo Dial® one-touch
dialing feature, dial only when your vehicle is stopped - or have a
passenger dial for you.
5. Position your phone where it is easy to see and reach.
6. Keep your eyes on the road. Never take notes while driving.
7. Consider using a hands-free speakerphone or hands-free accessory
which allows you to keep both hands on the wheel when speaking.
8. Use your phone’s Internet capabilities before you drive. Nextel Online
services are not designed to be used while driving.
3
9. Be a Good Samaritan. Dial 9-1-1 in emergencies to
report accidents, impaired or aggressive drivers,
crimes or fires. It’s a free call. Know your phone
number, so emergency services personnel can call you
back if necessary.
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4
Getting Started
This section will help you get started using your phone.
This section includes:
i30sx Phone Feat ure sPage 6
i30sx Phone Menu TreePage 7
i30sx Phone Icon Glo ssaryPage 8
BatteryPage 9
Turning Your i30sx Phone On/OffPage 11
Enabling OARSS SecurityPage 12
Receiving Over-The-Air Prog rammin g (OARSS)Page 12
SIM CardPage 13
Keypad LockPage 22
Status of Your i30sx PhonePage 25
My InformationPage 26
Using T9® Text InputPage 27
5
i30sx Phone Features
Lanyard Hook
Antenna
Earpiece
SIDE VIEW
TOP VIEW
Volume Keys
Nextel Direct Connect®
Push-To-Talk (PTT) Button
Battery
Option Key*
4-Way Navigation
Joystick
End/Home Key
Punctuation Key
Headset Jack
Back/Pause Dialing Key
Next Word/International
Plus Dialing Key
Speaker Key
Status Light
Accessory and Data
Cable Connector
* Throughout this User’s Guide, the option keys
A and B will be represented by C.
FRONT VIEW
Display
Menu Key
Option Key*
Send Key
AlphaNumeric
Keypad
Photosensor
Power On/Off
Microphone
Microphone
Faceplate
Release Button
BOTTOM VIEW
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6
Main Menu Item
Settings
k
Ring/Volume
In Call Setup
Security
Initial Setup
Voice Volume
Tkgrp Settings
Service Status
Entries (If Any)
Menu
P
Menu
New
Capacity
Sort By
[New Entry ]
New
Edit
Delete Contact
Delete Number
Capacity
Sort By
All Calls
Detailed
Main Menu Item
Call Forward
;
Voice Mail
Text Msgs
Net Alert
Menu
P
Main Menu Item
Messages
U
Delete All
Memory Meter
Main Menu Item
Call Timers
z
Last Call
Phone Reset
Phone Lifetime
Prvt/Grp Reset
Prvt/Grp Life
Circuit Reset
Circuit Lifetime
Kbytes Reset
Received Call Alerts
(If Any)
Main Menu Item
Menu
P
Call Alert
E
View
Store
Delete
Delete All
Sort By
Recent Calls
Recent Calls (If Any)
Menu
P
Recent Calls
j
Main Menu Item
View
Delete
Delete All
My Info
U
Main Menu Item
Name
Prvt ID
Line 1
Line 2
Carrier IP
IP1 Address
IP2 Address
Ckt
Main Menu Item
Memo
R
CANCEL STORE
(DELETE)
to navigate through the
N
from the idle screen. Use
Q
or
q
To
Phonebook
Main Menu Item
b
MenuP
If Busy
If No Answer
If Unreachable
i30sx Phone Menu Tree
Alert Queue
Store
i30sx Phone Menu Tree
under the display optiontoperform the desired phone function.
C
You can access the main menu options by pressing
menus and submenus. Press
Phone Setup
Net
7
Main Menu Item
Your home page displays.
7
i30sx Phone Icon Glossary
Fax
A
Navigation
d
g
Menu
P
2
Line and Call InfoInfo
0
1
G
E
X
Mobile
T
Main
N
h
Work
+
Home
C
%
Other
W
Status
s
Z
Y
%
c
i
Locked
M
On Hold
Main Menu
Net
j
Phonebook
b
Settings
m
;
z
My Info
U
Memo
O
Miscellaneous
:
S
T9
#
$
T9 Alpha
w
Q
{
*
y
K
End Call
?
]
<
Phonebook
Pager
a
Connected
6
D
u
R
Messages
R
R
Bullet
8
T9 Numeric
,
T9
Symbols
!
x
e
f
You may see these icons while using your i30sx phone:
Word
Net Alert
Voice Mail
Text Message
Message Read
T9 Caps Lock
T9 Uppercase
Secure Data
Check Mark
Recent Calls
Call Alert
Call Forward
Call Timers
7
Private In Use
Talkgroup In Use
Missed Call
Speaker Off
Talkgroup ID
Silent On
IP
Mobile IP
Packet Data
Signal Strength
Battery Strength
Line 1 Active
Line 2 Active
Line 1 Forward
Private ID
Line 2 Forward
Phone In Use
Packet Activity
Incoming Call
Outgoing Call
|
The icon of the main menu feature in use displays in the top left of the status
icon rows. For a list of the main menu options, see “Main Menu Options” on
page 38.
Picker Up
Picker Left
Picker Right
Picker Down
Up Down Arrows
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8
Battery
Battery
Your i30sx phone comes with a Lithium Ion battery and charger. Afte r attaching
the battery, you must charge it before you use it for the first time. See
“Batteries” on page 137 for the appropriate charging times for your phone’s
battery. The first time you charge your phone’s battery, charge for 30 minutes
more than the time shown on page 137. After the initial charging , the battery can
be charged in the time shown on page 137.
Remove the battery from the protective plastic safety tray provided in the
original packaging. Whe n the bat ter y is not atta che d to th e phon e , store it in the
original tray.
Attaching the Battery
Insert the top of the battery into the battery area under the housing
retention hooks. Press down on the bottom of the battery to secure it.
Push down on the battery until you hear a click.
Detaching the Battery
1
Ensure the phone is powered off befo re attemptin g to detach the battery.
2
Press the battery release button away from the antenna and slide the
battery cover away from the antenna.
3
Remove the battery by pushing the battery toward the antenna and
lifting it out of the phone.
9
Charging the Battery
NOTE: The battery can be charged with the ph one ei t he r turned on or
off. For best results, charge it with the phone turned off.
1
With your ph one’s keypad facing up, plug the
charger’s accessory connector into the left side of the
accessory connector on the bo ttom of the phone.
2
If the charger has folding electrical prongs, flip open the prongs.
3
Plug the charger into an electrical outlet.
Your phone’s screen backlight will remain lit while the battery is charging.
Battery Charging Status
The battery strength indicator icon found on your phone’s display screen shows
the charge amount remaining in the battery.
When Using Phone
Icon
Display
Battery
Strength
A short, chirp-like sound indicates a low battery. The icon flashes to indicate
that you have appro ximately five minutes of talk time remaining.
abcd
Low
Battery
11% to
40%
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41% to
70%
Fully
Charged
10
When Charging Battery
Turning Your i30sx Phone On/Off
Icon
Display
Battery
Strength
efgh
1 flashing bar1 flashing bar,
Low
Battery
1 continuous bar
31% to
60%
1 flashing bar,
2 continuous bars
61% to
90%
3 continuous bars
Turning Your i30sx Phone On/Off
NOTE: To register for the first time on the Nextel National Network, you
must turn on your i30sx phone in your local calling area.
To power the phone on:
1
For optimal signal strength, extend the antenna.
2
Press and hold p near the bottom of the phone until the status light
glows red, a tone briefly sounds, and Powering On displays.
3
If you have enabled your SIM PIN security feature (see “Enabling/
Disabling the PIN Security Feature” on page 14), the Enter SIM PIN Code screen displays. Enter your SIM PIN (see “Entering the SIM
PIN” on page 16).
Press C under OK.
4
As your phone connects to the Nextel
National Network, you will see Welcome To Nextel and a connecting message.
When the idle screen appears on the
display as shown here, yo u are ready to
use your i30sx phone!
Fully
Charged
O
If your display reads No Service or doesn’t change to the idle screen when you
turn on your phone, and you know you are in a Nextel coverage area, contact
Nextel Customer Care. For details on Nextel coverage areas, go to nextel.com.
11
To power the phone off:
1
Press and hold p near th e bottom of the phone until a tone briefly
sounds and Powering Off displays.
2
Push down the antenna.
Enabling OARSS Security
To receive Over-Air-Radio Service Software (OARSS) programming, you must
enable OARSS security the first time you power on your phone or within 20
days of first activation of your phone. See “Receiving Over-The-Air
Programmin g ( O ARSS)” on page 12.
1
When you power on your phone for the
first time, after the idle screen appears,
you will be prompted to select OK to
update your browser info.
NOTE: If you press C under Later,
you will be pr ompted to enable
security each time you power on
your phone until you press
under OK. It is recommended
that you do not choose Later.
2
Press C under OK.
3
You are prompted to enable security. Press C under YES.
A series of screens displays. If you subscribe to a Nextel Online
SM
Service
plan, your home page dis p la ys.
a
C
4
Press r to return to the idle screen.
Receiving Over-The-Air Programming (OARSS)
If you have been set up to receive Over-the-Air Radio Service Software
(OARSS) programming, you will receive your Private ID and Talkgroup lists
for Direct Connect use, your Personal Telephone Number and the Nextel
Customer Care number via a Net Alert message.
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12
SIM Card
In order to receive your programming, you must enable security (see “Enabling
OARSS Security” on page 12). Within 24 hours of enabling security, you will
receive a Net Alert message containing your lists.
To accept your phone programming:
1
You will receive a Net Alert with the message New Browser Message Receive Programming Info.
2
Press C under GOTO.
3
You are prompted to accept changes t o your phonebook. Press C
under OK.
4
A confirmation screen disp la ys . Pre s s C under OK.
5
You are prompted again to accept changes to your phonebook. Press
C under OK.
6
A confirmation screen disp la ys . Pre s s C under OK.
7
Press r to return to the idle screen.
SIM Card
Your phone comes with a built-in level of securi ty pro te ct ion th rou gh th e u se of
the SIM (Subscriber Identity Module) card. The SIM card stores all your
Phonebook information and your Nextel account identification information.
Since this information is stored on the SIM card, not in your phone itself, you
can remove the information by removing the SIM card.
The SIM card is located in the SIM Card Holder on the back of the phone,
underneath the battery. You can verify the SIM card is in place by removing the
battery and viewing the SIM card thro ugh the SIM card holder.
See “Inserting/Removing the SIM Card” on page 19 for information on loca ting
the SIM card. If there is no SIM card in your phone, notify your Nextel
Authorized Representative.
NOTE: Except for making emergency calls, your phone will not
function without the SIM card.
13
SIM Card Personal Identification Number (PIN)
To prevent unauthorized use of your account, you can protect your SIM card by
enabling the SIM PIN security feature. With the SIM PIN enabled, you must
enter your PIN each time the ph one is powered on. You can change or disable
your PIN if desired.
NOTE: It is recommended that you enable the SIM PIN security feature
to prevent fraudulent use of the SIM card, your
your account.
Enabling/Disabling the PIN Sec ur i ty Featu re
Once the PIN security feature is enabled, you are prompted to ente r y our PIN
each time you turn on your phone. Unt il a valid PIN is entered, you can use the
phone only to make emergency calls.
After the PIN is accepted, the phone registers on the network and the idle screen
displays.
When the PIN security feature is disabled, the phone can be used without
entering a PIN.
To enable SIM PIN security
1
At the idle screen, press q and
then press
S to scroll to Settings.
i30sx phone, and
2
Press C under SELECT. The Settings screen displays.
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14
B
SIM Card
3
Press R to scroll to Security. Press C
under SELECT to access the Security
screen.
j
4
At the Security screen, press R to scroll to SIM PIN. Press C
under SELECT to access the SIM PI N screen.
5
Press R to scroll to On or Off. On enables the SIM PIN security
feature; Off disables the SIM PIN security feature. Press
SELECT.
6
At the Verify SIM PIN Code screen, enter the current SIM PIN and
press C under OK.
NOTE: Your default SIM card PIN is 0000.
Once you have enabled the SIM PIN security feature, it is recommended that
you change your PIN t o a 4- 8 digit number kno wn only to you (see “Changing
the PIN” on page 16).
C under
15
Entering the SIM PIN
NOTE: Incorrectly entering your PIN three times causes the SIM card to be
blocked. To unblock your SIM card, you must contact Nextel Customer
Care. For more information, see “Unblocking the PIN” on page 18.
1
From the Enter SIM PINCode screen,
enter your 4-8 digit PIN. An asterisk
appears for each character entered. The
default SIM PIN is 0000.
NOTE: Other than emergency dialing,
you will be unable to use any of
the phone functions, including
receiving phone calls, until you
enter the PIN.
2
Press C under OK.
If you enter an incorrect PIN, the message SIM PIN incorrect: Try again
appears on your phone’s screen. After three consecutive incorrect attempts, the
SIM card is blocked. Once blocked, the phon e will not allow you to enter your
PIN again, even after powering the phone off and back on. If this happens, see
“Unblocking the PIN” on page 1 8.
Changing the PIN
NOTE: In order to change the PIN, the SIM PIN security feature must be
set to On. See “Enabling/Disabling the PIN Security Feature” on
page 14.
P
16
nextel.com
1
From the idle screen, pre ss q and
then press
R to scroll to Settings.
B
2
Press C under SELECT. The Settings screen displays.
3
Press R to scroll to Security. Press C
under SELECT to access the Security
screen.
j
4
At the Security screen, press R to scroll to New Passwords. Press
C under SELECT to access the New Passwords screen.
SIM Card
5
At the New Passwords screen, press R to scroll to SIM PIN and press
C under SELECT.
6
At the Enter Old SIM PIN Code screen, enter the current SIM PIN
and press
NOTE: The default SIM PIN is 0000.
7
At the Enter New SIM PIN Code screen, enter a new 4- to 8-digit SIM
PIN and press C under OK .
8
At the Re-enter New SIM PINCode screen, re-enter the new SIM PIN
to confirm, and pres s C under OK.
C under OK.
17
Unblocking the PIN
If you forget your PIN and unsuccessfully enter it three times, access to your
phone will be blocked.
NOTE: Before you begin, obtain the PIN Unblocking Key (PUK) code
from Nextel Customer Care, then read and understand the PIN
unblocking sequence. When entering the key press sequence,
each key press must occur within 5 seconds of the prior key
press.
IMPORTANT:
If you unsuccessfully enter the PUK code
ten times, the SIM card is permanently
blocked and must be replaced. If this
happens, all data will be lost. You will get a
message to contact your service provider .
Contact Nextel Customer Care for
assistance. If the SIM card is blocked, the
i30sx phone only allows outgoing
Emergency calls.
To unblock the PIN:
1
Press * * 0 5 s.
2
Enter the 8-digit PUK code.
3
Press s.
4
Enter a new 4- to 8-digit SIM PIN and press s.
5
Re-enter your SIM PIN and press s.
If you entered the codes properly, the SIM Unlocked screen displays.
18
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Inserting/Removing the SIM Card
IMPORTANT:
If you remo ve your SIM card and insert
another SIM card into your phone, the
following information is erased whe n you
use the phone with the new SIM card:
• Recent Calls list
• Call Forwarding setti ng s
• Net Alerts
• Information stored in Memo
• Browser bookmarks
All Phonebook information will remain
stored on your original SIM card.
Do not touch the gold-colored areas of the
SIM card.
To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
To insert the SIM card
1
With the phone powered off, remov e the battery cover and battery. See
“Detaching the Battery” on page 9.
2
With the antenna facing away from you
and the back of the phone exposed and
facing up, locate the SIM card holder.
SIM Card
SIM card
holder
19
3
Hold the SIM card with the gold contact
side facing down and the cut corner in the
upper left. Do not touch the gold-colored
areas of the SIM card.
4
Carefully slide the SIM card with the cut
corner in the upper left position into the
phone, until it lies flat in the SIM card
holder.
To Remove the SIM Card
NOTE:To remove your SIM card, you will need a ballpoint pen (or
another slightly pointed object).
1
With the phone powered off, remov e the battery cover and battery. See
“Detaching the Battery” on page 9.
cut corner
Cut Angled
Corners
20
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2
With the antenna facing away from you
and the back of the phone expo sed and
facing up, insert the tip of a ballpoint pen
into the slot at the botto m of t he SIM card,
along the left edge of the SIM card.
3
With your other hand, gently press the
PUSH tab on top of the SI M card.
SIM Card
slot
tab
4
While holding the PUSH tab down, sl ide the SIM card up by moving
the ballpoint pen in the direction of the arrow within the slot.
21
5
When the ballpoint pen has moved the SIM card up as much as
possible, very carefully lift the SIM card out of the phone. Do not touch
the gold-colored areas of the SIM card.
NOTE:Protect the SIM card as you would any delicate object. When
the SIM card is not in the phone, you should store it in
something protective, such as a mailing envelope.
Keypad Lock
The i30sx phone includes a Keypad Lock feature that enables you to quickly
lock the phone’s keypad to avoid inadvertently pressing keys or placing calls.
Once Keypad Lock is activated, you can only perform the following tasks:
•turn your phone on and off
•unlock the keypad
•receive incoming calls, messages, and alerts
NOTE: Emergency calls cannot be placed while Keypad Lock is
activated.
Before locking your phone’s keypad, you may want to read this entire section to
learn how to respond to incoming calls, messages, and alerts.
Activating Keypad Lock
From the idle screen, press q*.
The message Keypad Locked displays on
your phone.
D
Whenever a key is pressed while in Ke ypa d L ock mode, th e un lo ck inst ruc tio ns
display briefly.
22
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