Motorola i30sx User Manual

Nextel

iDEN

Digital Multi-Service Data-Capable Phone

®

®

i30sx Phone User’s Guide

@NNTN4195A@

NNTN4195-A

nextel.com

Table of Contents

Table of Contents...................................................................................i

Introduction..........................................................................................1

Welcome to Nextel®.......................................................................................1

Customer Care.................................................................................................2

Ordering Information ...................................................... .......................... ......2

Driving Safety Tips.........................................................................................3

Getting Started......................................................................................5

i30sx Phone Features.......................................................................................6

i30sx Phone Menu Tree...................................................................................7

i30sx Phone Icon Glossary..............................................................................8

Battery.............................................................................................................9

Turning Your i30sx Phone On/Off ...............................................................11

Enabling OARSS Security................................................................ ............12

Receiving Over-The-Air Programming (OARSS)........................................12

SIM Card.......................................................................................................13

Keypad Lock.................................................................................................22

Status of Your i30sx Phone...........................................................................25

My Information.............................................................................................26

Using T9® Text Input...................................................................................27

Display Essentials...............................................................................33

Display Screen...............................................................................................33

Status Icons....................................................................................................34

Text Display Area.........................................................................................36

Call Information Icons...................................................................................36

Menu Icon......................................................................................................36

Display Options.............................................................................................36

Navigating Menus and Lists..........................................................................37

Main Menu Options.......................................................................................38

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Phonebook...........................................................................................39

Phonebook Entries and Speed Dial Numbers................................................40

Phonebook Icons...........................................................................................40

Accessing Your Phonebook ..........................................................................41

About Phonebook Entries..............................................................................42

Pause Digit Entry...........................................................................................51

Plus Dialing...................................................................................................52

Address Book................... ............................................... .......................... ....53

Digital Cellular....................................................................................55

Making Phone Calls......................................................................................56

Emergency Calling ........................................................................................61

Special Dialing Codes................................... .... ......................... ...................61

Receiving a Phone Call.................................................................................62

Transferring Calls to Voice Mail...................................................................62

Missed Calls................. .... .... ......................... .......................... ......................62

Ending a Phone Call................................................. ......................... ............62

Recent Calls...................................................................................................63

Call Timers....................................................................................................66

Mute...............................................................................................................67

Call Waiting ..................................................................................................68

Call Hold .......................................................................................................69

Three-Way Calling........................................................................................70

Call Forwarding.............................................................................................71

Caller ID........................................................................................................75

Alternate Line Service ...................................................................................76

Call Restrictions............................................................................................77

Nextel 411.....................................................................................................78

Nextel Voice Mail................................................................................81

Setting Up Your Voice Mail Box..................................................................81

Receiving Voice Mail Messages...................................................................82

Using Voice Mail..........................................................................................83

Advanced Voice Mail Features.....................................................................87

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Nextel Voice Mail Tree.................................................................................96

Messaging Services............................................................. ...... ..... .....97

Message Center.............................................................................................97

Nextel Voice Mail Messages.........................................................................98

Text and Numeric Messaging........................................................................98

Nextel Two-Way Messaging.......................................................................102

Direct Connect..................................................................................103

Nextel Direct Connect®..............................................................................103

Private Call..................................................................................................104

Call Alerts....................................................................................................106

Group Call................................... .... ......................... ......................... ..........110

Memo.................................................................................................115

Adding a New Memo..................................................................................115

Viewing a Memo.........................................................................................115

Editing a Memo........................... .... ......................... ......................... ..........116

Deleting a Memo.........................................................................................116

Nextel Online.....................................................................................117

NOL Navigation Keys .................................................................................117

Starting the Microbrowser ...........................................................................118

Using Your Phone as a Modem...................................................................119

Customizing the i30sx Phone...........................................................121

Settings........................................................................................................121

Accessories.........................................................................................135

i30sx Faceplates and Keypads.....................................................................135

Batteries.......................................................................................................137

Chargers.......................................................................................................138

Data Accessories......................... ......................... .......................... .............140

iii

Other Important Information..................................... ...... ..............141

Nextel Customer Care.................................................................................141

Understanding Status Messages..................................................................142

Nextel Terms and Conditions of Service....................................................145

Safety and General Information.....................................................151

RF Operational Characteristics......................... ......................... .... .............151

PORTABLE RADIO PRODUCT OPERATION AND EME EXPOSURE.....

151

Electro Magnetic Interference/Compatibility..............................................154

Operational Warnings.................................... .......................... ....................156

Operational Cautions.................................. ......................... ........................157

Accessory Safety Information.....................................................................159

Limited Warranty Motorola Communication Products...............................161

Patent and Trademark Information..............................................................169

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Introduction

Welcome to Nextel

Thank you fo r ch oosing Nexte l as your w irele ss co mmuni cation s prov ider. Your
i30sx phone enable s you to en joy cle ar conn ection s throug h Nexte l’s All-Digital
National Network. In addition, with Nextel Worldwide
your i30sx phone to roam internationally in select cities using other iDEN
networks.

Nextel gives you more ways than anyone to communi cate with everyone.
Your i30sx phone offers many innovative features:

• Phonebook – Your consolidated Phonebook holds up to 250 entries and

allows you to store multiple contact numbers for each person, offering you
various ways to communicate with your business and personal contact s.

• SIM Card – Your phone’s SIM card holds all entries stored in your

Phonebook. In addition, you hav e a PIN (Personal Ide nt ific ation Num ber)
to keep your information safe and secure.

• Messages – The Message Center allows yo u to manage and access your

Voice Mail, Text Messages and Two-Way Messages all from the same
inbox.

• Nextel Direct Connect® – With Nextel Direct Connect, you can use your

phone as a digital two-way radio to communicate directly with bu siness
and personal contacts at a fraction of the cost of cellular calls.

• Nextel Online – Using the Net feature with the built-in microbro wser, you

can access Nextel Online. It offers a suite of Nex tel wireless data products
and Internet applications to quickly access the information you need to get
business done.

• Faceplates – You can order additional faceplates to change the look of

your phone.

For more information on these and other features of the i30sx phone, review this
User’s Guide.

Enjoy using your i30sx phone!

®

SM

Service, you can use

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®

1

Customer Care

For domestic customer care issues, including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.

Visit nextel.com for a variety of Customer Care services:

• Browse for information on phones, coverage, rates an d other Nextel

services. View and download user's guides, t ry out our interactiv e virtual
products and ser vice demos, find answer s to frequently asked q uestions,
order accessories, locate service and repair centers, upgrade phone
software, send a message and more.

• For self-service on your Nextel accoun t, click on My Account to view

your account, pay your bill, add phones to your account, reset your Voice
Mail password, and more.

• For online assistance, click on Contact Us to send us an email request. Our

representatives are comm itted to assisting you. Ev ery effo rt will be made to
address your questions or concerns within 24 hours. Contact us to add
Nextel Online and other services, change rate plans, inquire on your bill,

and more.
Or, call us at 1-800-639-6111 or dial 611 fr om your Nextel phone.
To complement the i30sx phone and iTraveler Service, Nextel has also launched

International Roaming Customer Care support. When traveling outside of the
U.S. and Cana da, c all +1 ( 360) 662-52 02 fo r your Cu sto mer Car e Serv ice ne eds.
This international Customer Care number will be toll-free from your Nextel
handset.

For more information about Nextel or to view this guide on our Web site, visit
us on nextel.com.

International and domestic cover age, rates, and other information are also
available on nextel.com.

Ordering Information

Nextel Bu sines s Netw orks® allows you to communicate with indiv iduals outside
as well as inside your company. These Networks link Nextel customers in
similar industr ies or geographies. So, if you need to reach a client, vend or, or
contractor instantly, work smarter by joining the Nextel Business Networks.
Call 1-888-NEXTEL2 (1-888-639-8352).

nextel.com

2

Driving Safety Tips

Various accessories are available for use wit h your i30sx phone, including a
Leather Case, Vehicle Battery Charger, extra Batteries, a variety of Hands-Free
accessories, and more. To order accessories or an accessories catalog, go to
nextel.com or call Nextel Nextday

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Accessories at 1-800-914-3240. You can
also contact your Nextel Authorized Sales Representative or stop by any Nextel
Store. For information on retail store locations, go to nextel.com.

Contact Nextel Customer Care to order any of the services discussed in this
guide, including Nextel Online, Nextel Direct Connect, Add itio na l Phone
Services, Voice Mail, Nextel Mobile Messaging and much more!

SM

For information on Direct Protect

insurance protection for your i30sx phone,

call 1-888-352-9182 or contact your Nextel Authorized Representative.
Visit us at nextel.co m to learn more about Nextel products and services!

Driving Safety Tips

Safety is the most important call you will ever make.

NOTE: For safety and legal reasons (in many countries), do not use

your phone while driving. Check and follow the local laws
regarding the use of mobile phones while driving.

1. Give driving your full atte nti on. Don’t let anything interfere with your

concentration.

2. Assess road conditions before making or taking a call.

3. Let voice mail pick up when its inconvenient or unsafe to answer the

phone.

4. Program your most frequently dialed numbers into your phone for

speed dialing. When dialing manually without the Turbo Dial® one-touch
dialing feature, dial only when your vehicle is stopped - or have a
passenger dial for you.

5. Position your phone where it is easy to see and reach.

6. Keep your eyes on the road. Never take notes while driving.

7. Consider using a hands-free speakerphone or hands-free accessory

which allows you to keep both hands on the wheel when speaking.

8. Use your phone’s Internet capabilities before you drive. Nextel Online

services are not designed to be used while driving.

3

9. Be a Good Samaritan. Dial 9-1-1 in emergencies to

report accidents, impaired or aggressive drivers,
crimes or fires. It’s a free call. Know your phone
number, so emergency services personnel can call you
back if necessary.

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Getting Started

This section will help you get started using your phone.
This section includes:

i30sx Phone Feat ure s Page 6
i30sx Phone Menu Tree Page 7
i30sx Phone Icon Glo ssary Page 8
Battery Page 9
Turning Your i30sx Phone On/Off Page 11
Enabling OARSS Security Page 12
Receiving Over-The-Air Prog rammin g (OARSS) Page 12
SIM Card Page 13
Keypad Lock Page 22
Status of Your i30sx Phone Page 25
My Information Page 26
Using T9® Text Input Page 27

5

i30sx Phone Features

Lanyard Hook

Antenna

Earpiece

SIDE VIEW

TOP VIEW

Volume Keys

Nextel Direct Connect®
Push-To-Talk (PTT) Button

Battery

Option Key*
4-Way Navigation
Joystick

End/Home Key

Punctuation Key

Headset Jack

Back/Pause Dialing Key

Next Word/International
Plus Dialing Key

Speaker Key

Status Light

Accessory and Data
Cable Connector

* Throughout this User’s Guide, the option keys

A and B will be represented by C.

FRONT VIEW

Display

Menu Key
Option Key*

Send Key

AlphaNumeric
Keypad

Photosensor
Power On/Off
Microphone

Microphone

Faceplate
Release Button

BOTTOM VIEW

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6

Main Menu Item

Settings

k

Ring/Volume

In Call Setup

Security

Initial Setup

Voice Volume

Tkgrp Settings

Service Status

Entries (If Any)

Menu

P

Menu

New

Capacity

Sort By

[New Entry ]

New

Edit

Delete Contact

Delete Number

Capacity

Sort By

All Calls

Detailed

Main Menu Item

Call Forward

;

Voice Mail

Text Msgs

Net Alert

Menu

P

Main Menu Item

Messages

U

Delete All

Memory Meter

Main Menu Item

Call Timers

z

Last Call

Phone Reset

Phone Lifetime

Prvt/Grp Reset

Prvt/Grp Life

Circuit Reset

Circuit Lifetime

Kbytes Reset

Received Call Alerts

(If Any)

Main Menu Item

Menu

P

Call Alert

E

View

Store

Delete

Delete All

Sort By

Recent Calls

Recent Calls (If Any)

Menu

P

Recent Calls

j

Main Menu Item

View

Delete

Delete All

My Info

U

Main Menu Item

Name

Prvt ID

Line 1

Line 2

Carrier IP

IP1 Address

IP2 Address

Ckt

Main Menu Item

Memo

R

CANCEL STORE

(DELETE)

to navigate through the

N

from the idle screen. Use

Q

or

q

To

Phonebook

Main Menu Item

b

MenuP

If Busy

If No Answer

If Unreachable

i30sx Phone Menu Tree

Alert Queue

Store

i30sx Phone Menu Tree

under the display option to perform the desired phone function.

C

You can access the main menu options by pressing

menus and submenus. Press

Phone Setup

Net

7

Main Menu Item

Your home page displays.

7

i30sx Phone Icon Glossary

Fax

A

Navigation

d

g

Menu

P

2

Line and Call Info Info

0

1

G

E

X

Mobile

T

Main

N

h

Work

+

Home

C

%

Other

W

Status

s

Z

Y

%

c

i

Locked

M

On Hold

Main Menu

Net

j

Phonebook

b

Settings

m

;

z

My Info

U

Memo

O

Miscellaneous

:

S

T9

#

$

T9 Alpha

w

Q

{

*

y

K

End Call

?

]

<

Phonebook

Pager

a

Connected

6

D

u

R

Messages

R

R

Bullet

8

T9 Numeric

,

T9

Symbols

!

x

e

f

You may see these icons while using your i30sx phone:

Word

Net Alert

Voice Mail

Text Message

Message Read

T9 Caps Lock

T9 Uppercase

Secure Data

Check Mark

Recent Calls

Call Alert

Call Forward

Call Timers

7

Private In Use

Talkgroup In Use

Missed Call

Speaker Off

Talkgroup ID

Silent On

IP

Mobile IP

Packet Data

Signal Strength

Battery Strength

Line 1 Active

Line 2 Active

Line 1 Forward

Private ID

Line 2 Forward

Phone In Use

Packet Activity

Incoming Call

Outgoing Call

|

The icon of the main menu feature in use displays in the top left of the status
icon rows. For a list of the main menu options, see “Main Menu Options” on
page 38.

Picker Up

Picker Left

Picker Right

Picker Down

Up Down Arrows

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8

Battery

Battery

Your i30sx phone comes with a Lithium Ion battery and charger. Afte r attaching
the battery, you must charge it before you use it for the first time. See
“Batteries” on page 137 for the appropriate charging times for your phone’s
battery. The first time you charge your phone’s battery, charge for 30 minutes
more than the time shown on page 137. After the initial charging , the battery can
be charged in the time shown on page 137.

Remove the battery from the protective plastic safety tray provided in the
original packaging. Whe n the bat ter y is not atta che d to th e phon e , store it in the
original tray.

Attaching the Battery

Insert the top of the battery into the battery area under the housing
retention hooks. Press down on the bottom of the battery to secure it.
Push down on the battery until you hear a click.

Detaching the Battery

1

Ensure the phone is powered off befo re attemptin g to detach the battery.

2

Press the battery release button away from the antenna and slide the
battery cover away from the antenna.

3

Remove the battery by pushing the battery toward the antenna and
lifting it out of the phone.

9

Charging the Battery

NOTE: The battery can be charged with the ph one ei t he r turned on or

off. For best results, charge it with the phone turned off.

1

With your ph one’s keypad facing up, plug the
charger’s accessory connector into the left side of the
accessory connector on the bo ttom of the phone.

2

If the charger has folding electrical prongs, flip open the prongs.

3

Plug the charger into an electrical outlet.

Your phone’s screen backlight will remain lit while the battery is charging.

Battery Charging Status

The battery strength indicator icon found on your phone’s display screen shows
the charge amount remaining in the battery.

When Using Phone

Icon
Display

Battery
Strength

A short, chirp-like sound indicates a low battery. The icon flashes to indicate
that you have appro ximately five minutes of talk time remaining.

abcd

Low
Battery

11% to
40%

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41% to
70%

Fully
Charged

10

When Charging Battery

Turning Your i30sx Phone On/Off

Icon
Display

Battery
Strength

efgh

1 flashing bar 1 flashing bar,

Low
Battery

1 continuous bar

31% to
60%

1 flashing bar,
2 continuous bars

61% to
90%

3 continuous bars

Turning Your i30sx Phone On/Off

NOTE: To register for the first time on the Nextel National Network, you

must turn on your i30sx phone in your local calling area.

To power the phone on:

1

For optimal signal strength, extend the antenna.

2

Press and hold p near the bottom of the phone until the status light
glows red, a tone briefly sounds, and Powering On displays.

3

If you have enabled your SIM PIN security feature (see “Enabling/
Disabling the PIN Security Feature” on page 14), the Enter SIM PIN
Code screen displays. Enter your SIM PIN (see “Entering the SIM
PIN” on page 16).

Press C under OK.

4

As your phone connects to the Nextel
National Network, you will see Welcome
To Nextel and a connecting message.
When the idle screen appears on the
display as shown here, yo u are ready to
use your i30sx phone!

Fully
Charged

O

If your display reads No Service or doesn’t change to the idle screen when you
turn on your phone, and you know you are in a Nextel coverage area, contact
Nextel Customer Care. For details on Nextel coverage areas, go to nextel.com.

11

To power the phone off:

1

Press and hold p near th e bottom of the phone until a tone briefly
sounds and Powering Off displays.

2

Push down the antenna.

Enabling OARSS Security

To receive Over-Air-Radio Service Software (OARSS) programming, you must
enable OARSS security the first time you power on your phone or within 20
days of first activation of your phone. See “Receiving Over-The-Air
Programmin g ( O ARSS)” on page 12.

1

When you power on your phone for the
first time, after the idle screen appears,
you will be prompted to select OK to
update your browser info.

NOTE: If you press C under Later,

you will be pr ompted to enable
security each time you power on

your phone until you press
under OK. It is recommended
that you do not choose Later.

2

Press C under OK.

3

You are prompted to enable security. Press C under YES.
A series of screens displays. If you subscribe to a Nextel Online

SM

Service

plan, your home page dis p la ys.

a

C

4

Press r to return to the idle screen.

Receiving Over-The-Air Programming (OARSS)

If you have been set up to receive Over-the-Air Radio Service Software
(OARSS) programming, you will receive your Private ID and Talkgroup lists
for Direct Connect use, your Personal Telephone Number and the Nextel
Customer Care number via a Net Alert message.

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12

SIM Card

In order to receive your programming, you must enable security (see “Enabling
OARSS Security” on page 12). Within 24 hours of enabling security, you will
receive a Net Alert message containing your lists.

To accept your phone programming:

1

You will receive a Net Alert with the message New Browser Message ­Receive Programming Info.

2

Press C under GOTO.

3

You are prompted to accept changes t o your phonebook. Press C
under OK.

4

A confirmation screen disp la ys . Pre s s C under OK.

5

You are prompted again to accept changes to your phonebook. Press

C under OK.

6

A confirmation screen disp la ys . Pre s s C under OK.

7

Press r to return to the idle screen.

SIM Card

Your phone comes with a built-in level of securi ty pro te ct ion th rou gh th e u se of
the SIM (Subscriber Identity Module) card. The SIM card stores all your
Phonebook information and your Nextel account identification information.
Since this information is stored on the SIM card, not in your phone itself, you
can remove the information by removing the SIM card.

The SIM card is located in the SIM Card Holder on the back of the phone,
underneath the battery. You can verify the SIM card is in place by removing the
battery and viewing the SIM card thro ugh the SIM card holder.

See “Inserting/Removing the SIM Card” on page 19 for information on loca ting
the SIM card. If there is no SIM card in your phone, notify your Nextel
Authorized Representative.

NOTE: Except for making emergency calls, your phone will not

function without the SIM card.

13

SIM Card Personal Identification Number (PIN)

To prevent unauthorized use of your account, you can protect your SIM card by
enabling the SIM PIN security feature. With the SIM PIN enabled, you must
enter your PIN each time the ph one is powered on. You can change or disable
your PIN if desired.

NOTE: It is recommended that you enable the SIM PIN security feature

to prevent fraudulent use of the SIM card, your
your account.

Enabling/Disabling the PIN Sec ur i ty Featu re

Once the PIN security feature is enabled, you are prompted to ente r y our PIN
each time you turn on your phone. Unt il a valid PIN is entered, you can use the
phone only to make emergency calls.

After the PIN is accepted, the phone registers on the network and the idle screen
displays.

When the PIN security feature is disabled, the phone can be used without
entering a PIN.

To enable SIM PIN security

1

At the idle screen, press q and
then press

S to scroll to Settings.

i30sx phone, and

2

Press C under SELECT. The Settings screen displays.

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14

B

SIM Card

3

Press R to scroll to Security. Press C
under SELECT to access the Security
screen.

j

4

At the Security screen, press R to scroll to SIM PIN. Press C
under SELECT to access the SIM PI N screen.

5

Press R to scroll to On or Off. On enables the SIM PIN security
feature; Off disables the SIM PIN security feature. Press

SELECT.

6

At the Verify SIM PIN Code screen, enter the current SIM PIN and
press C under OK.

NOTE: Your default SIM card PIN is 0000.

Once you have enabled the SIM PIN security feature, it is recommended that
you change your PIN t o a 4- 8 digit number kno wn only to you (see “Changing
the PIN” on page 16).

C under

15

Entering the SIM PIN

NOTE: Incorrectly entering your PIN three times causes the SIM card to be

blocked. To unblock your SIM card, you must contact Nextel Customer
Care. For more information, see “Unblocking the PIN” on page 18.

1

From the Enter SIM PIN Code screen,
enter your 4-8 digit PIN. An asterisk
appears for each character entered. The

default SIM PIN is 0000.

NOTE: Other than emergency dialing,

you will be unable to use any of
the phone functions, including
receiving phone calls, until you
enter the PIN.

2

Press C under OK.

If you enter an incorrect PIN, the message SIM PIN incorrect: Try again
appears on your phone’s screen. After three consecutive incorrect attempts, the
SIM card is blocked. Once blocked, the phon e will not allow you to enter your
PIN again, even after powering the phone off and back on. If this happens, see
“Unblocking the PIN” on page 1 8.

Changing the PIN

NOTE: In order to change the PIN, the SIM PIN security feature must be

set to On. See “Enabling/Disabling the PIN Security Feature” on
page 14.

P

16

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1

From the idle screen, pre ss q and
then press

R to scroll to Settings.

B

2

Press C under SELECT. The Settings screen displays.

3

Press R to scroll to Security. Press C
under SELECT to access the Security
screen.

j

4

At the Security screen, press R to scroll to New Passwords. Press

C under SELECT to access the New Passwords screen.

SIM Card

5

At the New Passwords screen, press R to scroll to SIM PIN and press

C under SELECT.

6

At the Enter Old SIM PIN Code screen, enter the current SIM PIN
and press

NOTE: The default SIM PIN is 0000.

7

At the Enter New SIM PIN Code screen, enter a new 4- to 8-digit SIM
PIN and press C under OK .

8

At the Re-enter New SIM PIN Code screen, re-enter the new SIM PIN
to confirm, and pres s C under OK.

C under OK.

17

Unblocking the PIN

If you forget your PIN and unsuccessfully enter it three times, access to your
phone will be blocked.

NOTE: Before you begin, obtain the PIN Unblocking Key (PUK) code

from Nextel Customer Care, then read and understand the PIN
unblocking sequence. When entering the key press sequence,
each key press must occur within 5 seconds of the prior key

press.

IMPORTANT:

If you unsuccessfully enter the PUK code
ten times, the SIM card is permanently
blocked and must be replaced. If this
happens, all data will be lost. You will get a
message to contact your service provider .
Contact Nextel Customer Care for
assistance. If the SIM card is blocked, the
i30sx phone only allows outgoing
Emergency calls.

To unblock the PIN:

1

Press * * 0 5 s.

2

Enter the 8-digit PUK code.

3

Press s.

4

Enter a new 4- to 8-digit SIM PIN and press s.

5

Re-enter your SIM PIN and press s.

If you entered the codes properly, the SIM Unlocked screen displays.

18

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Inserting/Removing the SIM Card

IMPORTANT:

If you remo ve your SIM card and insert
another SIM card into your phone, the
following information is erased whe n you
use the phone with the new SIM card:

• Recent Calls list

• Call Forwarding setti ng s

• Net Alerts

• Information stored in Memo

• Browser bookmarks

All Phonebook information will remain
stored on your original SIM card.

Do not touch the gold-colored areas of the
SIM card.

To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.

To insert the SIM card

1

With the phone powered off, remov e the battery cover and battery. See
“Detaching the Battery” on page 9.

2

With the antenna facing away from you
and the back of the phone exposed and
facing up, locate the SIM card holder.

SIM Card

SIM card
holder

19

3

Hold the SIM card with the gold contact
side facing down and the cut corner in the
upper left. Do not touch the gold-colored

areas of the SIM card.

4

Carefully slide the SIM card with the cut
corner in the upper left position into the
phone, until it lies flat in the SIM card
holder.

To Remove the SIM Card

NOTE:To remove your SIM card, you will need a ballpoint pen (or

another slightly pointed object).

1

With the phone powered off, remov e the battery cover and battery. See
“Detaching the Battery” on page 9.

cut corner

Cut Angled
Corners

20

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2

With the antenna facing away from you
and the back of the phone expo sed and
facing up, insert the tip of a ballpoint pen
into the slot at the botto m of t he SIM card,
along the left edge of the SIM card.

3

With your other hand, gently press the
PUSH tab on top of the SI M card.

SIM Card

slot

tab

4

While holding the PUSH tab down, sl ide the SIM card up by moving
the ballpoint pen in the direction of the arrow within the slot.

21

5

When the ballpoint pen has moved the SIM card up as much as
possible, very carefully lift the SIM card out of the phone. Do not touch

the gold-colored areas of the SIM card.

NOTE:Protect the SIM card as you would any delicate object. When

the SIM card is not in the phone, you should store it in
something protective, such as a mailing envelope.

Keypad Lock

The i30sx phone includes a Keypad Lock feature that enables you to quickly
lock the phone’s keypad to avoid inadvertently pressing keys or placing calls.
Once Keypad Lock is activated, you can only perform the following tasks:

• turn your phone on and off

• unlock the keypad

• receive incoming calls, messages, and alerts

NOTE: Emergency calls cannot be placed while Keypad Lock is

activated.

Before locking your phone’s keypad, you may want to read this entire section to
learn how to respond to incoming calls, messages, and alerts.

Activating Keypad Lock

From the idle screen, press q *.
The message Keypad Locked displays on
your phone.

D

Whenever a key is pressed while in Ke ypa d L ock mode, th e un lo ck inst ruc tio ns
display briefly.

22

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Keypad Lock

Receiving Incoming Calls

When you receive an incoming phone call (see “Receiving a Phone Call” on
page 62), Keypad Lock is temporarily disabled.

Press C under YES or press s to answer the call. When you end the
call, the Recent Calls list appears. Press

or wait for the Recent Calls screen to timeout to reactivate Keypad
Lock and return to the idle screen.

Or,

C under NO or press r to send the call to Voice Mail and

Press
reactivate Keypad Lock.

r or press C under EXIT,

Receiving Nextel Direct Connect Calls

When you receive an incoming Private Call, Group Call, or Call Alert (see
“Direct Connect” on page 103), Keypad Lock is temporarily disabled.

1

Press and hold the Push-To-Talk (PTT) button on the side of the phone.
Begin talking after the phone emits a chirping sound. Release the PTT
button to listen.

2

When you end the call, the Recent Calls list appears. P ress r or press

C under EXIT, or wait for the Recent Calls screen to time out to

reactivate Keypad Lock and return to th e id l e screen.

Receiving New Voice Mail

When you receive new Voice Mail (see “Nextel Voice Mail” on page 81),
Keypad Lock is temporarily disabled.

When New Voice Mail Message displays, press
return to the idle screen and reactivate Keypad Lock.

Or,

3

Press C under CALL to access Voice Mail. Once you have finished,
press

r to exit Voice Mail. The Recent Calls list displays. Press r or

C under EXIT, or wait for the Recent Calls screen to time out

press
to reactivate Keypad Lock and return to th e id l e screen.

C under EXIT to

23

Receiving New Text Messages

When you receive ne w Tex t Mess a ge s (se e “Text and Num e r ic Mess a ging” on
page 98), Keypad Lock is temporarily disabled.

When New Text Message displays, press C under EXIT to return to
the idle screen and reactivat e Keypad Lock.

Or,

C under READ to read the message. Press C under SAVE or

Press
DELETE. Once you have finished, press

to reactivate Keypad Lock and return to th e id l e screen.

r or pressC under EXIT

Receiving New Net Alerts

When you receive a new Net Alert, Keypad Lock is temporarily disabled. For
more information on “Two-Way Me ssaging” visit nexte l. com.

When New Browser Message displays, press
return to the idle screen and reactivate Keypad Lock.

Or,

C under GOTO. Press C under View. Press C under OK

Press
or Reply. Once you have finished, press

Lock and return to the idle screen.

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24

C under EXIT to

r until you reactivate Keypad

Deactivating Keypad Lock

Status of Your i30sx Phone

From the idle screen, press

*. The message Keypad Unlocked

displays briefly.

q

E

Status of Your i30 sx Phone

Your i30sx phone has a status light t hat displays on the top of t he phone. The
status light indicates the status of your connection.

Status Light
Indicator

Solid Red Signing on to the network. Please wait.
Flashing Red No service or out of coverage area.

Flashing
Green

i30sx Phone Status

If you are in a coverage area, keep your phone
on and it will attempt to co nnect to the netw ork
every two minutes. If the phone does not
connect after 15 minutes or more, contact
Nextel Customer Care.

In service/Ready to use.

NOTE: Nextel Direct Connect is only

available in your home calling area.

Solid Green In use.

25

My Information

You can select My Info from the main menu to display or edit the following:

• Name — Enter your name in this field.

• Private ID — Your Private ID is disp laye d in thi s field. Your Private ID is

your Nextel Direct Conne ct number and is composed of three parts: Area
ID * Network ID * Member ID. For example: 999*999*9999.

NOTE: The asterisks are part of the Private ID.

• Phone Numbers of Lines 1 and 2 — Your ph one’s numbers are displayed

in these fields. Your phone number i s aut omatically entered when you
receive your first phone call.

• Carrier IP - This field displays your phone’s carrier assigned IP address.

• IP Addresses — These fields display the IP addresses you use to access

the Internet with your phone.

• Circuit Data Number (Ckt) — You can ent er yo ur circuit data number in

this field.

Viewing/Editing My Information

1

From the idle screen, press q.

2

Press S to scroll to My Info. Press C under SELECT. The My
Information screen displays.

3

Use S to scroll through the fields.

4

To edit the displayed information, pr ess C under CHANGE. Edit
information as desired, and press

C under OK to save the changes.

To return to the idle screen, press

26

C under EXIT.

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Using T9® Text Input

Using T9® Text Input

Your i30sx phone has embedded software, called T9® Text Input, that ma kes
typing on a phone ke ypad much like typi ng on a computer keyboard: it
eliminates the traditional “multi-tap” method of text entry. As you type, you
press only one key per letter. T9 Text Inpu t matches your keys trokes to words in
its linguistic da tabase of approximately 60,000 words and proper names. You
may also store additional words you frequen tly use in your own user data base,
which is incorporated into the T9 database.

T9 Text Input is available when you a re typing text into your phone (for
example, in the Phonebook) and while using Nextel Online services.

T9 Text Input Entry Modes

Four text entry modes are available in T9 Text Input: Alpha, Word, Symbols,
and Numeric. Whe n yo u ar e us in g T9 Te xt Input, an icon in th e to p right corner
of your phone’s display screen (next to the battery str ength indicator icon)
indicates the T9 Text Input entry mode you are using:

Icon* T9 Entry Mode

Name

w Alpha Standard “multi-tap” keypad

# Word Entering words and

! Symbols Entering punctuation and

, Numeric Ente r ing keypad number s .

* T9 icons do not display while you are using Nextel Online services.

Used For...

text entry.

punctuation with one key­press per character.

symbols such as “@” or “?”.

Choosing a Text Entry Mode on Nextel Online

When you are using Nextel Onlin e services, T9 Text Input becomes available
whenever you access a screen that requ ires you to enter text. The right display
option on your the phone’s screen indicates your current T9 Text Input text
entry mode:

27

• ALPHA and alpha for Alpha mode

• WORD or word for Word mode

• SYM1, SYM2, SYM3, or SYM4 for Symbols mode

• NUM for Numeric mode

To change text entry modes, press the

C under the current text entry mode

until the desired mode displays.

NOTE: The rest of the instructi ons for usi ng T9 Text In put appl y onl y to

entering text in applications other than Nextel Online
applications (for example, Phonebook). Visit nextel.com for
instructions on using T9 Text Input for Nextel Online services.

Choosing a Text Entry Mode

You can select your text entry mode from a menu available whenever the phone
displays a screen that requires you t o enter text (for example, the Name screen
or Title screen).

To choose a text entry mod e:

1

From any screen that requires text input (except Memo), press q
to access the Entry Method menu.

A check mark appears next to the current text entry mode. When y ou
access a screen that requires text i nput, the default text entry mode i s
Alpha.

2

Press S to scroll to the desired text entry mode.

3

Press C under SELECT.

The phone returns to the text entry screen. An icon displays indicating
the active text entry mode.

NOTE: The Memo feature accepts numeric input.

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28

Using T9® Text Input

Choosing a Language

To change the lang uage of the T9 Text Input database:

1

From any screen that requires text input, press q to access the
Entry Method menu.

2

Press S to scroll to Languages.

3

Press C under SELE CT.

4

Press S to scroll to the language you want T9 Text Input to use.

5

Press C under SELECT.

NOTE: This feature is not available when using T9 Text Input with

Nextel Online services.

Using Alpha Mode

To enter text (letters and numbers) while in Alpha text entry mode:

• Press any key on the alphanume ric ke yp ad to ente r the lette rs and n umb ers
on that key. For example, to enter the letter Y, press 9 three times.

• T ype a letter then p ress
R to deactivate Caps Lock.

• Pause briefly to leave the currently displayed character in place and move
on to the next place in the text entry field.

• Press

• Press

P or to create a space in the text entry field.
C under DELETE to delete one character. Press and hold C

under DELETE to delete an entir e entry.

Q to activate Caps Lock or type a letter the n press

Using Word Mode

In Word mode, T9 Text Input analyzes the letters on the keypad button you
press and arranges them t o create words. As you type , T9 Text Input matches
your keystrokes to words in its database and will display the most com m only
used matching word.

29

Special Key Functions

Some of your phone’s keys assume different functions while in T9 Text Input
Word mode.

Backspace and Erase

Press

C under DELETE once to backspace or to erase a single character.

Press and hold

Space

R once to accept a word and insert a spa ce when entering text.

Press

Next Word in Database

Press 0 to display more words in the database that match the keystroke
sequence you entered.

Shift and Caps Lock

# once to make the next letter typed uppercase (Shift), press # twice to

Press
make all subsequent letters types uppercase (Caps L ock), or press # a third
time to go back to lowercase letters.

These icons appear in the top row of your display screen:

• $ for Shift to uppercase

• x for Caps Lock

When neither of these icons appear, lette rs typed are lowercase.

Punctuation

In Word mode, T9 Text Input uses Smart Punctuation to qu ickly apply basic
rules of grammar to insert the correct punctuation within a word and at the end
of a sentence.

1 to insert punctuation. One of eight basic punctuation symbols will be

Press
inserted (. , - ’ @ : ? ;).

Press 0 to change the inserted pun ctuation symbol to another of the ei ght
basic punctuation symbol s.

R to accept the punctuation and continue typing.

Press

NOTE: Additional punctuation symbols are available in Symbols mode.

C under DELETE to erase the entire text en try field.

30

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Entering a Word

To enter a word using Word mode:

1

Choose Word as your text entry mode.

2

Type a word by using one key press per desired letter.

Using T9® Text Input

For example, to type “test” press

NOTE: The displayed word may change as you type it. Do not try to

correct the word as you go. Type to the end of the word
before editing.

3

After you have finished typing, if the word that appears is not the
desired word, press
most likely word in the database.

Repeat until the desired word appears.
If the desired word does not appear, you can add it to the database of

words by deleting the displayed word and using the instructions in
“Adding Words to the User Database” on page 31.

0 to change the word on the display to the next

8378.

Adding Words to the User Database

To add words to the T9 database:

1

Change from Word text entry mode to Alpha text entry mode (see
“Choosing a Text Entry Mode” on page 28).

2

Type the word using Alpha text entry mode.

3

Return to Word text entry mode.

4

Press R to add a space.

The word you typed in Alpha text entry mode is now in the database.

NOTE: You cannot store alphanumeric combinations, such as Y2K.

31

Using Symbols Mode

To use Symbols text entry mode:

1

Choose Symbols as your te xt en try mode.

A row of 32 symbols appears along the bottom of your p hone’s display
screen, just above th e di splay o ption s and me nu ic on. ( Press
the complete row.)

2

Press T to highlight the symbol you want to enter into the text entry
field.

3

Press C under SELECT to enter the symbol.

T to view

Using Numeric Mode

To use Numeric text entry mode, choose Numeric as your text entry mode and
press the number butt ons on your keypad to ent er numbers.

32

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Display Essentials

Your i30sx phone’s display screen tells you what y ou need to know as you use
your phone.

This section includes:

Display Screen Page 33
Status Icons Page 34
Text Display Area Page 36
Call Information Icons Page 36
Menu Icon Page 36
Display Options Page 36
Navigating Menus and Lists Page 37
Main Menu Options Page 38

Display Screen

Any time your phone is powe r e d on ,
the display screen provi des you with
information and options. The displ ay
screen consists of:

• status icon rows — the top two
rows display status. See “Status
Icons” on page 34.

• text display area — displa ys up to
four lines of text and icons. See

“Text Display Area” on page 36.

• menu icon — see “Menu Icon” on page 36.

• display options — see “Display Options” on page 36.

Status
icon
rows

Text
display
area

Menu
icon

Display
options

O

33

NOTE:There are instances where truncation

of words occur in some of the menu
items on the i30sx phone that do not
allow you to fully view the current
menu selection. You can select
order to see the next letter on the
screen if possible or press

Cunder CHANGE to see the field

in more detail.

Idle Screen

The idle screen displays any time the phone is powered on, but not engaged in
some activity.

The idle screen displays NEXTEL, the time and date. You must start at the idle
screen to access many of your phone’s features and functions.

Press s to access the idle screen at any time.

P in

m

Status Icons

Status icons provide you with informat ion about your phone and its functions.
Status icons appear in the two rows at the top of the display screen. Some appear

at all times. Others appear only when your phone is engaged in certain activities
or when you have activated certain featur es.

Icon Indicates...

34

abcd

efgd

opqr
s

01

Battery Strength — remaining battery
charge. More bars on the battery indicate a
greater charge. See “Battery Charging
Status” on page 10 .

Signal S trength — strength of the network
signal. More bars ne xt to the antenna
indicate a stronger signal. Four bars is the
maximum.

Active L ine — currently active phon e line;

0 indicates Line 1 is active; 1 indicates

Line 2 is active.

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Status Icons

GHI
JKL

c Phone In Use — phone is connected on an

h

%

Y

Z

]

{

.

y

Call Forward — phone is set to forward
calls. See “Call Forwarding” on page 71.

active call.
Private In Use — number being called is a

Private ID.
Talkgroup In Use — phone is active on a

talkgroup call.
Packet Data Ready — your phone is

provisioned for Packet Data but has not
successfully Mobile IP registered.

Packet Data Activity — phone is sending
or receiving transmitting data.

Mobile IP — your phone has successfully
registered and is ready to use Nextel's
iDEN Packet Data network.

Secure Data — phone is accessing the
Internet using a secure connection.

Text Message — you have one or more
unread Text Messag es or Ne t Al ert
messages.

Voice Mail — you have one or more
unheard Voice Mail messages.

w#,!
$x

The icon of the main menu feature in use always appears in the top left of the
status icon rows. For a list of th e main menu ic ons, see “Main Menu Optio ns” on
page 38.

T9 Text Input icons — you are using T9
Text Input to enter text. See “Using T9®
Text Input” on page 27.

35

Text Display Area

The text display area shows menu options, messages, names, phone numbers,
and other information.

Call Information Icons

The following icons appear on the left side of the text display area, providing
you with information about your calls.

Icon Indicates...

D In Call - phone is in an active call.
E Incoming Call - phone is receiving an

X Outgoing Call - phone is placing an

z On Hold - phone has a call on hold.

? End Call - phone has ended the active call.

incoming call (not active).

outgoing call.

Menu Icon

The menu icon S appears on any screen from which a menu can be accessed.
To access a menu, press

Menus are context sensitive. The menu that appears depends on the screen you
access it from, and the items on the menu apply to the task you are currently
performing.

q or Q from the idle screen to access the main menu.

Press

q on your keypad.

Display Options

Two display options appear at the bottom of most screens. These options enable
you to perform a wide variety of actions, incl uding changing, savi ng and
viewing informati on, running programs , and canceling previous actions. You

activate a display option by pressing C below it.

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36

Navigating Menus and Lists

The idle screen display optio ns prov ide quick acce ss to two main menu features.
By default, the Phonebook (PHBK) and Messages (MESG) display options
appear on the idle screen. The option keys cannot be customiz ed.

Navigating Menus and Lists

The i30sx phone is menu driven. By navigating menus, you access submenus
which lead to all of th e functio ns an d featu res that are bui lt into your phone. Use
the menus to store calls , manage your Phonebook, change your phone settings,
browse the Internet, and more.

Some features inclu de lists of names, numbers, or other information. These list
items can be accessed the same way me nu options are.

To access the items in a menu or list, scrol l using the four-way navigation
joystick near the center of your keypad. Scroll down by pressing the joystick

R). Scroll up by pres sing the joystick up (Q). Holding down the

down (
appropriate part of the joystick speeds up scrolling. If you continue scrolling
after you have r eached the botto m or top of a menu or li st, yo u “wrap-around” to
the opposite end.

If more items appear in a menu or list than can be di splayed in the text area, a
down arrow or up arrow appears in the left side of the screen in di cating that
more options may be accessed by scrolling up or down.

Down arrow

B

Up arrow

S

37

Main Menu Options

By default, the main menu options appear in the order shown in this table. To
access the main menu, press

Menu Item Use to ...

7 Net Browse the Internet with Nextel Online.

m or Q from the idle screen:

m Settings Customize your phone: Ring/Volume,

b Phonebook Store and retrieve a li st of stored entri es for

R Messages Receive, store, access, and manage Voice

; Call Forward Settings for forwarding calls in various

O Memo Input and store numbers to access later.
z Call Timers Display the duration of phone calls, Priva te

j Recent Calls Access a list of the last 20 sent, received, or

U My Info View the name, Private ID, phone numbers

: Call Alert Store received Nextel Direct Connect Call

Phone Setup, In Call Setup, Security,
Personalize, Initial Setup, Voice Volume,
and Ta lk gro up Sett ing s .

calling, editing, viewing, and deleting.

Mail, Text Messages, and Net Alerts.

situations.

or Group Calls, ci rcuit data use, and
Kilobytes sent and recei ved.

missed calls. Calls can be made from this
list.

for lines 1 and 2, IP address, and circuit
data number of your phone.

Alerts to respond to at your convenience.

To choose the highlighted main menu selection, press C under SELECT. To exit the
main menu and return to the idle screen, press

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C under EXIT or press r.

38

Phonebook

The Phonebook allows yo u to store up to 250 frequently used names and
numbers.

When you store information in your Phonebook, it is saved on your SIM card. If
you move your SIM card to another Nextel SI M-based phone, you can access
information in your Phonebook from that phone.

NOTE:If you use a different SIM card in your phone, some information

stored in the phone will be lost. See “Inserting/Removing the
SIM Card” on page 19.

This section includes:

Phonebook Entries and Sp eed Dial Numbers Page 40
Phonebook Icons Page 40
Accessing Your Phonebook Page 41
About Phonebook Ent ries Page 42
Viewing Phonebook Entries Page 42
Sorting Phonebook Entries Page 43
Adding Phonebook Entries Page 44
Editing Phonebook Entries Page 50
Deleting Phonebook Entries Page 51
Pause Digit Entry Page 51
Plus Dialing Page 52
Address Book Page 53

39

Phonebook Entries and Speed Dial Numbers

Your Phonebook can stor e multiple phone numbers to a single name. For
example, you can enter someone’s name into your Phoneboo k on c e an d the n
add that person’s home, office, mobi le ph one and fa x nu mbe rs to th e na me. You
can store up to seven phone numbers, one Private ID, and an IP address for each
name.

Each phone number stored in your Phonebook is automatically assigned a Speed
Dial number that corresponds to its location in your Phonebook. Each phone
number uses one Speed Dial location, even if it is assigned to the same name as
other phone numbers. The phone number store d in location 1 is assigned Speed
Dial number 1, the phone number sto r ed in location 2 is assigned Speed Dial
number 2, and so forth , to loc a tio n 250.

NOTE:Private IDs and Talkgroup numbers do not have associated

Speed Dial numbers.

Phonebook Icons

Icons that appear to the right of entries in your Phonebook convey information
about those entries.

When you enter a number in your Phonebook, you can designate the number’s
type using any of the follo w ing ico ns:

W Mobile
h Private ID

+ Work

Q Main

40

L Home
b Pager
K Fax
Z Other
n Talkgroup

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Accessing Your Phonebook

|

For more information on entering numbers into your Phonebook, see “Adding
Phonebook Entries” on page 44.

The “picker” arrows appearing around the number type icon indicates multiple
numbers st or e d unde r one name:

ef Pickers

IP (Internet
Protocol)
Address

Accessing Your Phonebook

If PHBK is one of you r display options:

From the idle screen, press

If PHBK is not one of yo ur display options:

1

From the idle screen, press q.

2

Press R to scroll to Phonebook.

3

Press C under SELECT.

C under PHBK.

USER TIP:You can also access the Phonebook while you are on an

active call. Press
Phonebook and press

This brings you to the Phonebook screen. From this screen, you can view, sort,
add, edit, and delete Phonebook entries, chec k Phonebook capacity, or make
calls.

q then press R to scroll to

C under SELECT.

41

About Phonebook Entries

Each Phonebook entry may contain the following information:

• The name associated with the entry: Typically, this is the name of the
person whose number you are storing in the Phonebook.

• The type of number to be stored: Mobile, Private, Work, Main, Home,
Pager, Fax, Other, or Talkgroup.

• The number to be stored: Every Pho nebook entry must contain a n umber.
This number may be an y type of phone number, Private ID, or Talkgroup
number.

• A Speed Dial number: You may accept the default Speed Dial number or
assign a different one.

Viewing Phonebook Entries

Names with more than one number assigned to them appear with ef
surrounding the icon to the right of the name. For example, if you had stored a
home and work number for Joe Smith, the entry for Joe Smith’s home phone
number would look like this:

Joe Smith eLf
When the name is highlighted, press

of the numbers assigned to that name.
To view any of the numbers assigned to a name:

1

From the Phonebook screen, press S to scroll to the name asso ci ated
with the number you want to see.

2

Press T to view the icons representing the numbers assigned to that

I

name.

T to scroll to the icons representing each

3

When the icon representing the number you want to vie w is disp la ye d,
press C under VIEW.

Or,
If there is a Private ID or a Talkgroup number stored for the entry, press

q. Then press R to scroll to View and press C under

SELECT.

4

Press S to view the other n umbers stored for this name.

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42

About Phonebook Entries

Sorting Phonebook Entries

You can sort your Phonebook entries by:

• Name — the name you entered for the entry.

• Speed #. — the Speed Dial locatio n of t he entry.

NOTE:Private IDs and Talkgroup numbers cannot be accessed from

the Phonebook when sorted by Speed Dial location.

To sort your Phonebook list:

1

From the Phonebook screen, press

q to view the Phonebook Menu

screen.

k

2

Press R to scroll to Sort By.

3

Press C under SELECT.

4

Press R to scroll to the desired sorting method: Name or Speed #.

5

Press C under SELECT.

Checking Phonebook Capacity

Your Phonebook can stor e up to 250 separate number s. To see how many
entries are stored in your Phonebook:

1

From the Phonebook screen, press q to view the Phonebook
Menu screen.

43

2

Press R to scroll to Capacity.

3

Press C under SELECT.
The Capacity screen shows how many storage spaces in your

Phonebook are in use and how many are empty.

Adding Phonebook Entries

Using the following instructions, you will enter the information in the order the
items appear on the Phonebook Entry Details screen. However, you can enter

this information in any order by pressing
Entry Details screen.

You can leave items blank o r u nchanged by pressing
Entry Details screen.

NOTE:Number and type are required for a valid Phonebook entry.

To cancel a Phonebook entry at any time, press r to return to the idle screen.
To add a Phonebook entry:

1

To access the Entry Details screen:

S to scroll through the items on the

S to scroll past it on the

From the Phonebook screen, with [New
Entry] highlighted, pr ess

SELECT.
Or,
From the Phonebook screen, press

q. Then press R to scroll to

New and press C under SELECT.

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44

C under

H

2

I

If you want to assign a name to your
Phonebook ent ry:

About Phonebook Entries

With the Name field highli gh te d, press
under CHANGE.

From the Name screen, enter the name
using the alphanumeric keypad.

See “Using T9® Text Input” on p age 27 for
information about entering text into this field.

When you are finished, press C under OK.
The Entry Details screen returns with the Type field highlighted.

3

With the Type field highli ghted, press C
under CHANGE.

From the Type Editor screen, press
scroll to the type of number you want to
assign to the Phonebook entry.

C under SELECT.

Press
The Entry Details screen returns with the

# field highlighted.

C

R to

J

45

4

Assign a number to your Phonebook entry:
With the # field highlighted, press

Type the number using the alphanumeric keypad. For phone numbers,
use the 10-digit format. For Private IDs, use
Area ID * Network ID * Member I D (the asterisks must be included as
part of the Private ID).

To delete a digit, press
See “Pause Digit Entry” on page 51 and

“Plus Dialing” on page 52 for information
on using these features when storing
phone numbers in your Phonebook.

NOTE:The number can be up to 20

characters long.

When you are finished, press C under
OK.

The Entry Details screen returns with the Speed # field highligh te d.

C under DELETE.

C under CHANGE.

K

46

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About Phonebook Entries

l

5

The default Speed Dial number assigned to the phone number is
displayed in the Speed # field. This is always the next availabl e Speed
Dial location.

NOTE:Private IDs and Talkgroup

numbers do not have associated
Speed Dial numbers.

To accept the default Speed Dial location,
go to step 6.

If you want to assign the phone number to
a different Speed Dial location :

With the Speed # field highlighted, press

C under CHANGE.

C under DELETE to delete the current Speed Dial number.

Press
Type the new Speed Dial number using the alphanumeric keypad.

When you are finished, press

NOTE:If you change the Speed Dial number to one already in use,

you will be prompted to overwrite the entry that is currently
in that location. Pressing
existing entry from your Phonebook.

6

If you want to store mor e numbers to the
name associated with this Phonebook entry:

Press

R to scroll to TYPE and then press

C under CHANGE.

C under OK.

C under YES will delete the

L

A new Type field appears for the additional
number.

Enter the information for the additional
numbers using step 3 through step 7.

NOTE:Each name in your Phonebook may have up to seven phone

numbers, one Private ID and one IP address associated with
it.

47

7

When you have entered all the
information for this Phonebook entry,
press C under DONE.

N

Storing Numbers and Private IDs Fast

Your phone gives you two ways to store numbers quickly: from the idle screen
and from the Recent Calls list.

To store a number from the idle screen:

1

From the idle screen, use the alphanumeric keypad to en ter the number
you want to store. For phone numbers, use t he 10-digit format . For
Private IDs, use Area ID*Network ID*Member ID.

2

Press q to access the Dialing Menu screen.

3

With Store Number highlighted, press C under SELECT.
This displays the Store To screen with [New Entry] highlighted.

4

To store to a new entry, press C under SELECT. The Entry Details
screen will display with the number entered in the field.

Or,
To store to an existing entry, press R to scroll the list of names in

your Phonebook. Or press the first letter of the entry to jump to the
entry. Once the desired entry is highlighted, press
The Phonebook information for that entry displays with the number
entered in the # field and the Type field highlighted.

5

Press C under CHANGE. Press R to scroll to the type of numb er y ou
want to assign to the Phonebook entry. Press C under SELECT.

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48

C under SELECT.

About Phonebook Entries

6

If you want to ad d m ore i nfo rmat ion t o the Ph on e book en try, follo w th e
applicable instructions in “Adding Phonebook Entr ies” on page 44.

7

Press C under DONE.

To store a phone number from the Recent Calls list:

1

From the Recent Calls screen, press R to scroll to the 10-digit
telephone number you want to store.

2

Press C under STORE. This displays the Store To screen with [New
Entry] highlighted.

3

To store a new entry, press C under SELECT. The Entry Details
screen displays with the number entered in the # field and the Name
field highlig hte d. Enter the name u si ng t he al phanumeric keypa d. Press

C under OK.

Or,
To store to an existing entry, press R to scroll the list of names in

your Phonebook. Or press the first letter of the entry to jump to the
entry. Once the desired entry is highlighted, press

C under SELECT.

The Phonebook information for that entry displays with the number
entered in the # field and the Type field highlighted.

4

With Type highlighted, press C under CHANGE. Press R to scroll to
the type of number you want to assign to the Phonebook entry. Press C
under SELECT.

5

If you want to ad d m ore i nfo rmat ion t o the Ph on e book en try, follo w th e
applicable instructions in “Adding Phonebook Entr ies” on page 44.

6

Press C under DONE.

49

To store a Private ID from the Recent Calls list:

1

Press R to scroll to the Private ID number you want to store.

NOTE:The Store option for Private ID numbers (e.g., 123*123*1234),

will not display in the Recent Calls list.

2

With the Pr ivate ID highlighted, press q to access the Rec. Calls
Menu. Press R to scroll to Store. Press C under SELECT. This
displays the Store To screen with [New Entry] highlighted.

3

To store to a new entry, press C under SELECT. The Entry Details
screen displays with the Private ID icon ent ered in the Type field, the
Private ID number entered in the # field, and the Name field
highlighted. With the Name field highlight ed, press C under
CHANGE. Enter the name using the alphanumeric keypad. Press C
under OK.

Or
To store to an existing entry, press R to scroll the list of names in

your Phonebook. On ce the desired entry is highlighted, press
SELECT. The Entry Details screen displays with the Private ID icon
entered in the Type field, the Private ID number entered in the # field,
and the Name field high lighted.

4

Press C under DONE.

Editing Phonebook Entries

C under

1

From the Phonebook screen, press R to scroll to the entry you want to
edit.

2

Press q to view the Phonebook Menu.

3

Press R to scroll to Edit.

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50

Pause Digit Entry

4

Press C under SELECT. The Entry Details screen displays.

5

Follow the applicable instructions in “Adding Phonebook Entries” on
page 44 to edit the various fields.

NOTE:To add additional numbers to an existing entry, follow the

applicable instructions in “Adding Phonebook Entries” on
page 44.

Deleting Phonebook Entries

1

From the Phonebook screen, press R to scroll to the entry you want to
delete.

2

Press q to view the Phonebook Menu.

3

Press R to scroll to Delete Contact or Delete Number.

Delete Contact deletes the name and all n umbers associated with that

name.
Delete Number deletes the number associated with the icon that is

currently displayed in the Phonebook list for the name. The name and
all the other numbers will remain.

4

Press C under SELECT. A warning screen di splays requiring you to
confirm the deletion.

Pause Digit Entry

When storing a number, you can program your phone so it will not only dial a
number but also pause before ent eri ng another series of numbers such as a
personal identification number (PIN) or password. This feature is particularly
useful for accessing automated services such as voice mail and banking systems
from your i30sx phone.

Example: Let’s say you have a company voice mail account that you frequently
check while traveling. And, to access that account you must do the following:

• dial your work number

• press # while the voice mail greeting is being played

51

• enter your PIN to access your messages

You can program yo ur phone to enter all of the above information for you by
separating each entry with a pause. The stored data would look like this:
17035551234P#P1234. In this example, the first eleven digits represent the
number that must be dialed to access your voice mail. The P represents a 3
second pause. The # interrupts your greeting. The second P represents another 3
second pause. The las t f ou r digits represent your PIN.

To create a three-second pause, follow t he steps below:

Press and hold

* for two seconds. The pause symbol (P) will appear

on the display screen.

NOTE:You can enter up to 20 characters in a single entry, stored or

dialed. You can program your phone to pause for more than 3
seconds. Performing the above step twice will program two
pauses and cause your phone to wait 6 second s before entering
the next set of numbers.

Plus Dialing

This feature enables you to place an international call from most countries —
without entering the local internati onal access code. Use Plus Dialing for all
Phonebook entries if you pl an to travel outside the United St ates. Begin by
following the instructions for “Adding Phonebook Entries” on page 44. Before
you type the phon e number to be stored:

1

Press and hold 0 for two seconds. A “0” appears, then changes to a
“+”.

NOTE:The network translates the “+” into the approp riate

international access code needed to place the call.

2

Enter the country code, city cod e, or area code (as needed), and phone
number.

3

Follow the instructions for “Adding Phonebook Entries” on page 44.

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Address Book

Address Book

Manage your contact information with Nextel O nl ine Address Book. Address
Book provides easy maintenance and entry of contact information and access to
that information from yo ur i30sx phone or nextel.com. Address Book is a Nextel
Online service and requires the activation of a Nextel Online service plan. To
order, conta ct 1-8 00 - NE X TEL6 or contact your Ne x t e l sale s repr e s e nta tiv e .

For instructions on how to use this application, see “Address Book” in the
Nextel Online User’s Guide available on nextel.com.

53

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Digital Cellular

The i30sx phone utilizes Nexte l’s All-Digital National Network for digital
cellular service. You can also use your Nex tel phone to roam internationally on
other iDEN networ ks using Nextel Worl dwide
coverage.

This section includes:

Making Phone Calls Page 56
Emergency Calling Page 61
Special Dialing Codes Page 61
Receiving a Phone Call Page 62
Transferring Calls to Voice Mail Page 62
Missed Calls Page 62
Recent Calls Page 63
Call Timers Page 62
Mute Page 67
Call Waiting Page 68
Call Hold Page 69

SM

Service. See nextel.com for

Three-Way Calling Page 70
Call Forwarding Page 71
Caller ID Page 75
Alternate Line Service Page 76
Call Restrictions Page 77
Nextel 411 Page 78

55

Making Phone Calls

Your i30sx phone provides the following features for making phone calls:

• Direct Dial

• Phonebook

• Recent Calls

• Speed Dial

• Turbo Dial®

• Last Number Redial

• TTY — your phone supports TTY devices and communi cations.

Using Direct Dial

1

From the idle screen, use the ke ypad to en ter the 10 -digit p hone numb er
you want to call.

2

Press s to place the call.

3

Press r to end the call.

NOTE:See “Plus Dialing” on page 52 for information on making

international calls.

If you make a mi stake:

• To clear one digit, press

• T o clear all digits, pre ss and hold

• To insert a digit, press

• To cancel, press

C under DELETE.

C under DELETE.

T to move the cursor.

r.

Making Calls from the Phonebook

After you have entered phone numbers into your Phonebook , you can use these
numbers to make phone calls. For infor mation on entering numbers into yo ur
Phonebook, see “Adding Phonebook Entries” on page 44.

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Making Phone Calls

To make calls from the Phonebook:

1

From the idle screen, if PHBK is one of your display options, press C
under PHBK.

Or,
From the idle screen, press

Phonebook. Press

2

Press R to scroll through the names in your Phonebook.

Or,
Use the alphanumeric keypad to enter the first letter of the name and

press

R to scroll through the names beginning with that letter.

Stop when the name of the person you want to call i s highlighted.

3

If more than one number is stored for the person you want to call, ef
appears around the icon to the right of the person’s name.

Press

T to scroll through the icons represen ting the numbe rs stored for

that person.
Or,

C under VIEW to view the number. You can press S to scroll

Press
through other numbers stored for this person.

Or,
If there is a Private ID stored for this person, press

Phonebook Menu appears, press
under SELECT. Then press

For more information on assigning multiple numbers to on e person, see
“Adding Phonebook Entries” on page 44.

C under SELECT.

q, then press R to scroll to

q. When the

R to scroll to View and press C

R to scroll to the number yo u wa nt to c all.

4

Press s to place the call.

5

Press r to end the call.

57

Making Calls from the Recent Calls List

Your phone stores the numbers of the last 20 calls you received or sent in the
Recent Calls list.

1

From the idle screen, press R.

Or,
From the idle screen, press q. Press R to scroll to Recent

Calls. Press C under SELECT.

2

Press S to scroll through the list of received or sent recent calls until
you reach the desired call.

3

To view additional information about the call:

C under VIEW.

Press
Or,

q to access the Rec. Calls Menu. Then press R to scroll

Press
to View and press C under SELECT.

4

Press s to place the call.

5

Press r to end the call.

Using Speed Dial

Each phone number stored in your Phonebook is assigned a Speed Dial number.
You can use the Speed Dial number t o quickly place a call.

1

From the idle screen, enter th e Sp eed Dial number assigned to the
phone number you want to call.

2

Press #. The number’s Phonebook entry information will display.

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Making Phone Calls

3

Press s to place the call.

4

Press r to end the call.

Using Turbo Dial

Turbo Dial allows you to quickly call t he numbers in your Phon ebook
associated with Spee d Dia l numbers 1 through 9 by pres s in g an d holding the
corresponding numeric key on the keypad.

Press and hold a number key (1 through 9).

NOTE:Turbo Dial cannot be accessed while the browser is active, nor

while Keypad Lock or SIM Lock is active.

Last Number Redial

Press and hold

NOTE:If you receive “System Busy, Try Later,” press s to redial the

number automatically. You will hear a ring-back tone when the
call is successfully placed.

Making TTY Calls

NOTE:TTY may not be available in all

areas.

You can use your phone to make calls using a
TTY device.

When you make a TTY call, the call begins in th e
TTY mode you last selected. You can change the
TTY mode during a call. For more information on
choosing a TT Y mo de, se e “Setting TTY Mode `”
on page 131.

s to redial the last number you called.

Q

59

To make a call using a TTY device:

1

Connect one end of a 2.5mm cable into the jack on the phone. (To locate
the jack, see page 6.) Connect the other end of the cord into your TTY
device.

2

Enter the phone number you wish to call and press s.

Placing International Phone Calls

When making an international call from outside of the United States and
Canada, you can either enter the international access code directly (for example,
011 in the United States) or use Plus Dialing.

You can make international calls while traveling outside of the United States
and Canada from your Phonebook if you have stored the numbers with Plus
Dialing. See “Adding Phonebook Entries” on page 44 and “Plus Dialing” on
page 52 for more information.

NOTE:Your service default is “International Calls Restricted.” Contact

Customer Care to obtain international dialing access.

NOTE:International calls placed within the United States and Canada

do not require an international access code.

To make an international call using Plus Dialing:

1

Press and hold 0 for two seconds. A “0” appears, then changes to a
“+”.

NOTE:The network translates the “+” into the approp riate

international access code needed to place the call.

2

Enter the country code, city cod e, or area code (as needed), and phone
number.

3

Press s to place the call.

4

Press r to end the call.

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Emergency Calling

Emergency Calling

Your phone supports emergency calling. Emergency calls can be ma de even
when the SIM card is blocked or not in the phone.

To place an emergency cal l, press 911
nearest emergency dispat ch center. If you are on an active call, you must end it
before calling 911.

NOTE:If you have enabled the Keypad Lock feature, you must unlock

the phone’s keyp ad before any calls can be made, including 91 1
emergency calls.

s. You will be connected to the

Special Dialing Codes

Non-Emergency Numbers

Nextel supports many “non-emergency” numbers (such as #77 , 311, ...) p rovided
by local and state governmen ts. These numbers are used to report no n­emergency incidents. If the situation includes imminent danger or loss of life,
you should dial 911.

Telecommunications Relay Service

Nextel support services for communicating with speech and/or hearing impaired
individuals. You c an press 711 to reach a local Telecommuni cations Relay
Center. You will then be connected to your destination number. Relay service
works through a Communications Assistant who reads messages typed into a
TDD/TTY device by a speech o r hearing impaired individual to you. The
Communications Assistant then types your spoken messages to the hearing or
speech impaired individual. Teleco mmu nica tio ns Relay Servic e is available 24
hours a day, seven days a week, and every call is strictly confidential.

61

Receiving a Phone Call

Incoming calls are indicated by a ring or backlight illumination.
The screen will display:

• the caller’s name (if stored in yo ur Phonebook) and the icon indicating the
number type (work, home, mobile, etc.) or

• the 10-digit number if Caller ID information is available.

Otherwise, the screen will display Incoming Call.

Press s or any key on the keypad, or press C under YES to answer
the call.

Transferring Calls to Voice Mail

Press

r or press C under NO while your pho ne is ringing to transfer

incoming calls directly t o Voice Mail. The
idle screen to remind you that you have a st ored Voice Mail message.

y icon will appear on the

Missed Calls

Missed calls are shown on the display screen with the missed call icon V.

Ending a Phone Call

r.

Press

NOTE: The Recent Calls list displays briefly after each phone call.

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Recent Calls

Recent Calls

The Recent Calls feature stores the numbers of the 20 most recent calls you have
made and received, including Private and Group Calls. You can access Rec ent
Calls to:

• view your recent calls

• store numbers to the Phonebook

• delete recent calls

• call numbers on the Recent Calls list

NOTE:The Recent Calls list displays briefly after each call.

Recent Calls Icons

For Private Call s, Group Calls, and numbers stored in your Phonebook, an icon
appears to the ri ght of the name or num ber in dica ting th e Phon ebo ok typ e of the
number used in the call. See “P honebook Icons” on page 40 for more
information about Phonebook types.

For phone calls, an icon appears to the left of the name or number indicating the
type of call:

• N indicates an incoming ca l l

• a indicates an outgoing call

• V indicates a missed call. (Missed calls appear on your Recent Calls list if

you have Caller ID. You will still get notified of a missed call if you
don’t have Caller ID but you will not know who called.)

For Nextel Direct Connect calls, an icon appears to the left of the name or
number indicating the type of call:

• h indicates a Pr i vate Call

• n indicates a G r ou p C all

Viewing Recent Calls

If the number of the recent call is stored in your Phonebook, the name associated
with the nu m ber displays.

63

To view your Recent C a lls list:

1

From the idle screen, press R.

Or,
From the idle screen, press q. Press S to scroll to Recent

Calls. Press C under SELECT.

2

Press S to scroll through the list of recent calls.

Getting Detailed Information About Recent Calls

To get more information about a recent call:

1

From the Recent Calls screen, press S to scroll to the call you want
more information on.

2

Press q to access the Rec. Calls Menu. Then press R to scroll
to View and press C under SELECT.

The Call Details screen that appears displays information such as the name
associated with the number of the recent ca ll, th e number, date, time, and
duration of the call.

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Storing a Recent Call to the Phonebook

To store a number from the Recent Calls list to the Phonebook:

1

From the Recent Calls screen, press S to scroll to the number you
want to store.

2

Press C under STORE.

Or,

q to access the Rec. Calls Menu. Then press R to scroll

Press
to Store and pres s

This displays the Store To screen with [New Entry] highlighted.

3

To store a Recent Call number or Private ID to th e Ph onebook, follow
step 3-6 in “Storing Numbers and Private IDs Fast” on page 48.

C under SELECT.

Calling From the Recent Calls List

See “Making C alls from the Recent Ca lls List” on page 58.

Deleting Recent Calls

To delete a recent call:

Recent Calls

1

From the Recent Calls screen, press S to scroll to the call you want to
delete.

2

Press q to access the Rec. Calls Menu.

3

Press R to scroll to Delete.

4

Press C under SELECT.

5

Press C under YES to confirm the deletion.

65

To delete all calls on the Recent Calls list:

1

From the Recent Calls screen, press q to access the Rec. Calls
Menu.

2

Press R to scroll to Delete All.

3

Press C under SELECT.

4

Press C under YES to confirm the deletion.

Call Timers

Call Timers measure the duration o f you r phone calls, Private or Group Calls,
and circuit data use, as well as the number of Kilobytes sent and received by
your phone.

The Call Timers menu displays the following options:

• Last Call — displays the duration of yo ur mo s t rec en t ph on e ca ll.

• Phone Reset — keeps a r unning tot al of yo ur ph one cal l minu tes , unt il you

reset it.

• Phone Lifetime — displays the total minutes of all your phone calls.

• Prvt/Grp Reset — keeps a running total of all of your Private and Group

Call minutes, until you reset it.

• Prvt/Grp Life — displays the total minutes of all your Private and Groups
Calls.

• Circuit Reset — keeps a running total of all of your circuit data use, until
you reset it.

• Circuit Lifetime — displays the total min utes of all of your circuit data
use.

• Kbytes Reset — keeps a running total of the numb er of Kiloby tes sent and
received by your phone, until you reset it.

To view the Call Timers menu:

1

From the idle screen, press q.

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2

Press S to scroll to Call Timers.

3

Press C under SELECT.

To view or reset a Call T imers option:

1

From the Call Timers me nu, press S to scroll to the Call Timers
option you want to view or reset.

2

Press C under SELECT.

3

If the feature does not include an option to reset or you do not wish to
reset the option, press C under DONE when you are finished viewing.

Mute

To reset a feature, press
screen appears, press C under YES to confirm the reset.

NOTE:The values displayed by Call Timers should not be used for

billing. Call timers are estimates only.

C under RESET. When the confirmation

Mute

Use the Mute feature to listen to incoming audio without allowing sound from
your phone’s microphone to be transmitted over the phone line.

To turn mute on:

While on an active call, press C under MUTE.

While mute is on, UNMUT appears as a display op tion and Mute appears in the
text display area.

To turn mute off:

Press C under UNMUT.

67

Call Waiting

Call Waiting allows you to receive a second call while you are talking on the
phone. You can switch between calls so you never have to miss a call. By
default, Call Waiting is always on unless you turn it off for a specific call.

If you’re on a call and you receive a sec ond call,
you will:

• hear a tone

• see a message on your display informing

you of another incomi ng call

Accepting Calls

Press C under YES. The first call is placed on hold.

To end the active call and accep t the second call, press

s or press C under YES.

Switching Between Calls

When you accept a second call while you are talking on the phone, your display
shows the name or number of each call. An icon appears to the left of each name
or number indicating the call is on hold z or active D.

Press

C under SWITCH to switch

between calls.

e

r. Then press

[

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Call Hold

Declining Calls

Press

C under NO. If you subscribe to Voice Mail, the call will be

forwarded to your Voice Mail box.

Ending the Active Call

Press

r.

Turning Off Call Waiting

If you do not want to be interrupted during a call, you can turn Call Waiting off
prior to making/receiving a call.

1

From the idle screen, press q. Press R to scroll to Settings,
and press C under SELECT .

2

Press R to scroll to In Call Setup and press C under SELECT.

3

Press R to scroll to Call Waiting and press C under CHANGE.

4

Press R to scroll to Off and press C under SELECT.

Call W aiting is now disable d for the next call. It will automatic ally reset
to On when you end the call.

Call Hold

When you are on an active cal l, you can place the call on hold and make a
second call.

To place an active call on hold:

1

Press q to access the Call Menu.

2

Press R to scroll to Hold.

69

3

Press C under SELECT.

4

If you have not placed a second call, you can resume this call by
pressing C under RESUME.

To place a second call while the first call is on hold:

1

Enter the second phone number you want to call. Or select the number
from your Phonebook by pressing

2

Press s to place the second call.

To toggle between the two calls:

Press

C under SWITCH.

To end the active call:

Press r. The call on hold becomes active.

q and selecting Phonebook.

Three-Way Calling

Using Three-Way Calling, you can combine two ongoing phone calls into one
conversation. While on an active call, you can make a second call and combine
the two calls.

To make a three-way call:

1

Place or receive a phone call.

2

While on the call, press q to access the Call Menu.

3

Press R to scroll to 3 Way .

4

Press C under SELECT. The first call wil l be placed on hold.

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70

Call Forwarding

5

Enter the second phone number and press s to place the second call.

Or, access the number from your Phonebook:
Press q and then press R to scroll to Phonebook.
Press C under SELECT.

To place the call, see “Making Calls from th e Phonebook” on page 56.

6

After you reach the second individual, press q.

7

Press S to scroll to 3 Way .

8

Press C under SELECT. Both calls will appear on your display.

Call Forwarding

Nextel’s Call Forwarding features forward calls to the number you designate.
The following Call Forwarding options are av ai lable:

• All Calls — When this option is turned on, all calls will be sent
automatically to a numbe r you sp ecify. When this optio n is tur ned of f, you r
Detailed options will be activated.

• Detailed — Choosing this option enables you to forward calls you missed
to Voice Mail or other numbers, depending on why you missed each call:

• Busy — your phone is engaged in other activities.

• No Answer — you do not answer. The phone will ri ng 4 times before

forwarding the call.

• Unreachable — your phone is out of coverage or power ed off.

NOTE:For you to receive Voice Mail messages, the All Calls option

must be set to Off and the Detailed options must be set to your
Voice Mail access number . Your Voice Mail access number is
the first six digits of your 10-digit phone num be r followed by

6245. This is the default setting.

You can forward Line 1 and Line 2 independently. For more information on
using two lines, see “Alternate Line Service” on page 76.

71

When your phone is set to fo rward All Calls, one of the follo wing ic ons ap pe ar s
on the top row of your display screen to indicate the call forwarding option you
have chosen:

Icon Indicates...

G Line 1 is active; calls from Line 1 are being

H Line 1 is active; calls from Line 2 are being

I Line 1 is active; calls from Line 1 and Line

J Line 2 is active; calls from Line 1 are being

K Line 2 is active; calls from Line 2 are being

L Line 2 is active; calls from Line 1 and Line

forwarded.

forwarded.

2 are being forwarded.

forwarded.

forwarded.

2 are being forwarded.

Turning On Call Forwarding

1

Press q then press S to scroll to Call Forward.

2

Press C under SELECT.

3

At the Call Forward screen, the
Forward field is highlighted. Press C

under CHANGE.

4

Press S to scroll to All Calls.

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Call Forwarding

5

Press C under SELECT.

6

Press R to scroll to the To field and press C under CHANGE.

7

To activate a call forwarding number:
If you have never used C all Forwarding befor e , the Forward screen

appears. To enter a call forwarding number, type the number on your
phone’s keypad or pr e s s
stored in your phonebook. Press C under OK.

Or,
If you have used Call Forw arding before, the call forwarding number

you last used is displayed. Press C under CHANGE to access the
Forward screen.

T o forward yo ur ca lls to this nu mbe r, press C under OK.
T o fo rw a r d yo ur ca lls to a different number, press an d ho ld C unde r

DELETE to erase the displayed number. Type the new number on your
phone’s keypad or pr e s s C under SEARCH to select from numbers
stored in your phonebook. Press C under OK.

Your calls will now be forwarded to the number you selected.

C under SEARCH to select from numbers

Turning Off Call Forwarding

1

Press q then press R to scroll to Call Forward.

2

Press C under SELECT.
The Call Forward screen displays with the Forward field highlighted.

73

3

Press R to scroll to the To field and press C under CHANGE.

4

Press S to scroll to Off and press C
under SELECT.

{

You will now receive a ll calls on your phone . When you are unavailable, your
calls will be forwarded a ccording to yo ur Detailed Call Forwarding settings. By
default, the Detailed option is set to forward your calls to Voice Mail.

Setting Call Forwarding to Voice Mail

In most cases, turning off Call Forwarding restores your ability to receive Voice
Mail messages when you are unavailable (see “Turning Off Call Forwarding”
on page 73). If you have completed tho se steps but are still not abl e to receiv e
Voice Mail messages, you can reset Call Forwarding to Voice Mail.

For you to receive Voice Mail messages, Cal l Forwarding must be set to
Detailed with your Voice Mail access number:

1

Press q then press R to scroll to Call Forward.

2

Press C under SELECT.
The Call Forward screen displays with the Forward field set to

Detailed.

3

Press R to scroll to the If Busy field and press C under CHANGE.

4

The call forwarding number you last used is display e d. Press C under
CHANGE. If this is your Voice Mail access number (the first six digits
of your 10-digit phone number followed by 6245), go to step 7.

5

Press and hold C under DELETE to erase the displayed number.

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Caller ID

6

Enter your Voice Mail access number.

Your Voice Mail access number is the first six digits of your 10-digit
phone number, followed by 6245. (For example 7035556245.)

7

Press C under OK.

8

Repeat step 3 through step 7 for the If No Answer field and the If
Unreachable field.

9

When finished, press C under EXIT.

NOTE:You can use the Detailed setting to forward calls to other

numbers if desired. However, it is recommended that you leave
Detailed set to the Voice Mail access number and use the All
Calls setting if you wish to forward your calls to another
number.

Additional Phone Features

In addition to the standard featur es th at are included for all Nextel Digital
Cellular subscribers, there are also several features available for an additional
monthly or per-use fee. See the following sections for more information on
these services. Contact Nextel Customer Care for additiona l informatio n .

NOTE: Some services are not available outside of the continental

United States.

Caller ID

If you subscribe to Caller ID, your phone automatically displays the phone
number or name (if the 10-digit phone number is stored i n your Phonebook) of
the person calling (unless b lock ed by the c aller), enabl ing y ou to dec ide whe ther
to take the call or forward it to Voice Mail.

NOTE:Caller ID information is not available on all calls.

Displaying the Caller’s Name

A caller’s name is displayed if you have entered the person’s number into your
Phonebook (see “Adding Phonebook Entries” on page 44). Otherwise, the
caller’s phone number will be displayed.

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Maintaining Your Privacy with Per-Call and Per-Line
Blocking

Nextel provides two meth ods to prev ent th ose y ou c all from seein g your num ber
on their own Caller I D displays.

NOTE:Your Nextel phone number cannot be blocked from calls made

to 911, 800, 855, 866, 877, 888 or other toll-free phone numbers.

Per-Call Blocking

You can block delivery of your phone number to other Caller ID units for a
single phone call.

To set:

*67 before dialing the call.

Press

Per-Line Blocking

You can permanently block delivery of your phone number on every call you
make. You must order this feature by contacting Nextel Customer Care.

To disable on a per-call basis:

*82 before the call.

Press

Alternate Line Service

As an Alternate Line customer, you will be given a separate phone number for
each line. With alternate lines, you can separate business and pe rs onal calls, or
designat e one as a priority li ne.

Nextel Mobile Messaging and Nextel Online services use the Line 1 phone
number. You only need to subscribe to Caller ID or Voice Mail once — these
services will be available on both lines. Forwarding Line 2 to Line 1 will send
Line 2 incoming calls directly to Voice Mail without ringing.

The following settings are independent for each phone line. When you enable
one of these settings, it applies only to the active line:

• Call Forwarding

• Ring/Volume

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• In Call Setup

B

• Call Timers

• Auto Answer

Selecting the Alternate Line

From the idle screen:

1

Press q, then press R to scroll to
Settings. Press C under SELECT.

Line2

2

Press R to scroll to Phone Setup. Press C under SELECT.

3

With the current lin e highl i gh ted, press C under CHANGE.

4

Press R to scroll to the desired line and press C under SELECT.

Call Restrictions

Receiving Calls on Your Alternate Line

You can receive calls on either Line, regardless of the active Line setting. The
active line icon (1 or 2) displays to indicate which Line the call is being recei ved
on.

Call Restrictions

You can prevent your phone from making or receiving specific types of calls.
Nextel currently offers three types of Call Restrictions:

• no long distance calls allowed

• no incoming calls

• no outgoing calls (except 911)

Contact Customer Care for more information.

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Nextel 411

Nextel 411 provides friendly services for on-the-go professionals including:

White Page Listings

You can request a telephone number for any person, business, or government
agency in the continental United States and Hawaii. Operat ors can also provide
address information if available.

Yellow Page Listings

You can ask the operator to perform a search by category if the specific business
name is unknown. For example, you can request information for the nearest
copy center to your hotel while on business travel.

Nationwide Call Completion

Nextel 411 operators can connect you to any listing in the continental United
States and Hawaii. If requested, the operator will stay on the line while
connecting to the number.

Driving Directions

Nextel 411 operators are able to prov id e di rections to reach a specific
destination. Operators will work with you to determine your starting point and
provide clear directions to the destination.

Restaurant Reservations

Nextel 411 ope rators can assist in finding a restaurant an d the n coordinate
reservations. A Nextel 411 operator will confirm your reservation information
through a return phone call. For your convenience, the reservation will be in
your name.

Movie Listings and Showtimes

Nextel 411 operators have access to movie listings at most theaters in the
continental United States and Hawaii. You only need to ask for a specific movie
or movie theater to get current movies, locatio ns or showti mes. Add itio na l
information such as running time, synopsis, and ratings are also available.
Showtimes and listings are available 24-48 hours in adva n c e.

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Nextel 411

Local Event Information

You can request information on loc al events such as sporting events, concerts,
state and county fairs and other current events. Nextel 411 operators can provide
dates, times, and locations for these events.

Simply dial
continental United States and Hawaii.

4 1 1 e from your Nextel phone anywhere within the

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80

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Nextel Voice Mail

Nextel Voice Mail is a flexible, easy-to-use system that takes messages when
you’re not available — so you never miss an important call.

This section includes:

Setting Up Your Voice Mail Box Page 81
Receiving Voice Mail Messages Page 82
Using Voice Mail Page 83
Advanced Voice Mail Features Page 87
Nextel Voice Ma il Tree Page 96

This section covers the most commonly used Voice Mail features. Once you log
into Voice Mail, there are a number of innovative features you can access. They
are also covered in this section. Aft er you access Voice Mail, an automated
system tells you each menu option and which key to press to make a menu
selection. See “Nextel Voice Mail Tree” on page 96.

Setting Up Your Voice Mail Box

You must set up your Voic e Mail bo x be fore you can listen to message s . The
following steps will tell you how to setup your mailbox. Before getting started,
see “Recording Your Active Greeting” on page 87 for information you may
want to include in your gre e tin g.

1

Using your Nextel pho ne, dial yo ur 10 -digit N extel P erson al Telepho ne
Number (PTN). For example: 7035557777 .

If you are calling from a phone other than your i30sx phone, dial your
10-digit Nextel Personal Telephone Number (PTN). When you hear the
greeting, press * to access your Voice Mail box.

2

The system will prompt you to Enter your password. Enter the last
seven digits of your Nextel Personal Telephone Number. For example:

5557777. This is yo ur temporary password.

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3

Follow the system instructions to:

• Create a new four- to seven-digit password (see “Changing Your
Password” on page 86).

• Record your name (see “Recording Your Name” on page 86).

• Record a greeting (see “Recording Yo ur Activ e Greetin g” on pa g e

87).

4

When the system says Enjoy using Nextel V o ice Mail, yo ur mailbox is
set up.

Receiving Voice Mail Messages

Your phone is pre-programmed with default Call Forwarding settings to forward
your calls to Voice Mail when you are not available. The default setting is
Detailed with the If Busy, If No Answer and If Unreachable fields set to your
Voice Mail access number. If you hav e subscribed to the Voice Mail and hav e
set up your Voic e Mail box, bu t are n ot receivi ng you r Voice Mail m essages , see
“Setting Call Forwarding to Voice Mail” on page 74.

New Message Indicators

When you receive a new message:

• New Voice Mail Message will display on the screen.

f

• Your phone will alert you every 30 seconds until you press C under
CALL or C under EXIT.

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Using Voice Mail

g

Transferring Calls to Voice Mail

Press

r or press C under NO while your pho ne is ringing to transfer

incoming calls directly t o Voice Mail. The
idle screen to remind you that you have a st ored Voice Mail message.

Using Voice Mail

Logging into Voice Mail

To log into Voice Mail, you must first access the Message Center on your
phone.

If MESG is one of your di splay options:

y icon will appear on the

From the idle screen, press

If MESG is not one of your display op tions:

1

From the idle screen, press q.

2

Press R to scroll to Messages.

3

Press C under SELECT.

The Message Ctr screen displays numbers of new and total Voice Mail
messages.

C under MESG.

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From the Message Ctr sc reen, log into Voice Mail:

1

Press S to scroll to V oic e Mail. The numbers of new and total Voice
Mail messages display.

2

Press C under CALL to log into Nextel Voice Mail. Calling displays
as you are connected to the network.

NOTE: If your hear a message that says, “Enter the phone number

of the subscriber you are trying to reach,” enter your own
10-digit Nextel Personal Telephone Number. When the
greeting plays, press

3

When prompted , ent er yo ur pa s s wor d .

NOTE: You must receive a message before you can access Voice Mail

for the first time from your i30sx phone. (Tip: You can leave
yourself a message.)

* to receive a password prompt.

Main Voice Mail Menu

You are at the main Voice Mail menu when you hear the options listed below.

• To play your messages, press 1
or saved messages.)

• T o record a message, press 2.

• T o change your greetin g, pre ss 3.

• To access your personal options press 4.

If you press * while you are i n a sub-m e nu, you will go to the previou s me n u.
If you press **, you will go to the main Voice Mail menu.

From the main Voice Mail menu, press # to exit Voice Mail. At any time, you
may end the call by pres s in g s.

. (This option plays only if you have new

Playing Messages

When you receive a new Voice Mail message, you can either listen to it
immediately or later. Press C under CALL to listen now or press C under
EXIT to listen later.

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Options available while listening to your messages:

Replay previous six seconds. Press 1
Rewind to beginn ing of message. Press 11
Pause/co ntinue the curr e nt me s s a ge. Press 2
Fast forward 6 seconds. Press 3
Fast forward to end of message. Press 33

Using Voice Mail

Play the date and time stamp.

Options available while a message is playing or after it has played:

Copy the message to another subscriber.
(See “Recording, Copying and Replyin g
to Messages” on page 90.)

Delete the message. Press 7
Reply to a messa ge . Press 8
Save the message. Press 9
Skip to the next message. Press #

Press 55

Press 6

Saving and Deleting Messages

While a message is playing or after you have finished listening to it, you can
save it or delete it. To save a message, press 9. To delete a message, press 7.
To have messages automatically saved, see “Automatic Playback” on page 89.

Messages tha t are not save d or de leted r emain in your mailbo x as n ew mes sages .
All messages are automatically deleted after 30 days.

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Recovering Deleted Messages

To retrieve deleted messages, press *3. This option only applies to the
current Voice Mail session. If you end the call, the messages will be
permanently de leted.

IMPORTANT:

After exiting the Voice Mail session, you
cannot recover deleted messages.

Changing Your Password

To change your current password:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 4 to access Personal Preferences.

3

Press 1 to modify password.

4

Enter your new passwor d. This password must be al l numbers. It must
be 4 to 7 digits long.

5

Press ** to return to the main menu.

NOTE: If you forget your password, contact Customer Care.

IMPORTANT:

For security purposes, it is recommended that
you do not choose sequential or repeated digits
like 1-2-3-4 or 5-5-5-5 for your password.

Recording Your Name

When you send, reply to, or copy a message, your name response preced es th e
message. To record or re-record your name at any time:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 4 to access Personal Preferences.

3

Press 3 to access the Record Y our Name option.

4

Press 2 to record your name.

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Advanced Voice Mail Features

5

Press ** to return to the main menu.

Recording Your Active Greeting

Through Nextel Voice Mail service, there are a number of ways in which people
can reach you. You may want to include one or all of the following options in
your greeting so that callers will know they are available.

• Press 1 to send a numeric message.

• Press 2 to send an operator assisted message. (This option is available

only if you are a subscriber of Operator Assi sted Messaging. Contact
Nextel Customer Care for more information.)

• Press # to skip the greeting and record a message immediately.

To record or alter your greeting at any time:

1

From the main Voice Mail menu, press 3 to change your greeting.

2

Press 1 to play, press 2 to record or re-record, or press 3 to delete
your active greeting.

3

Record your greeting and press # when you have finished.

4

Press ** to return to the main menu.

Advanced Voice Mail Features

Multiple Greetings

Nextel Voice Ma il service allows you t o have up to f ive differ ent gre etings . You
can designate which g re e ting will be yo u r ac ti ve gree tin g a t a n y g iv en time . Fo r
example, instead of your regular greetin g, you may wish to activa te a different
greeting for days when you are out of the office or on vacation.

The greeting that was recorded during your initial Voice Mail box setup is
Greeting 1. This is your default active greeting.

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Recording Additional Greetings

To record additional greetings:

1

From the main Voice Mail menu, press 3 to access the Greetings
menu.

2

Press 4 to modify greetings.

3

Enter the greeting number you wish to create or modify.

4

Press 2 to record a greeting.

5

Record your greeting and press # when you have finished.

6

Press ** to return to the main menu.

Selecting Your Active Greeting

To select your active greetin g:

1

From the main Voice Mail menu, press 3 to access the Greetings
menu.

2

Press 3 to select another greeting to be active.

3

Enter the number of the greeting that you would like to be active.

4

The system will confirm your active greeting number.

5

Press 1 to play your active greeting.

6

Press ** to return to the main menu.

Greetings Schedule

You can choose to have yo ur greetings autom atically activated based on a pre­determined time schedule. By activating the Greeting Schedule, Greetings 1, 2
and 3 will automatically play accordin g to the tim e schedu le liste d belo w.

Greeting 1

Evenings and
Weekends

5:00 pm --7 :59 am , Mo nd ay - - Frid ay
24-hours, Saturday and Sunday

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Advanced Voice Mail Features

Greeting 2

Greeting 3

Weekday
Mornings

Weekday
Afternoons

8:00 am -- 11:59 am
Monday -- Friday

Noon -- 4:59 pm
Monday -- Friday

Activating Your Greeting Schedule

To activate the greeting schedule:

1

From the main Voice Mail menu, press 3 to access the Greetings
menu.

2

Press 9 to activate your greeting schedule.

3

Press ** to return to the main menu.

Automatic Playback

By default, the playback mode of your Voice Mail service is set to Normal.
Nextel’s Automatic Playback feature automatically plays and saves new
messages when you log in. To activat e Automatic Playback:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 4 to access Personal Preferences.

3

Press 2 to access Playback Preferences.

4

Press 2 to switch between Automatic and Normal Playback.

5

Press ** to return to the main menu.

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Changing the Playback Order of Messages

With Nextel Voice Mail service, you can select the order in which you want
unheard messages to be played. You may listen to the last received message
first, or you may listen to the first re ceived message first. To select the order in
which new messages should be played:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 4 to access Personal Preferences.

3

Press 2 to access Playback Preferences.

4

Press 1 to switch between the playback orders.

5

Press ** to return to the main menu.

Recording, Copying and Replying to Messages

These functions allow you to record and send, reply to, or copy a message to an
assigned destination address or G r ou p Lis t num ber.

If you record a complete or partial message, but do not send it, Nextel Voice
Mail service will refer to this message as an “in preparation” message. Before
sending messages you may want to see “Creating Group Lists” on page 92.

To record and send a message:

1

From the main Voice Mail menu, press 2 to record a message.

2

Record your message and p ress # to end the message.

3

Press 9 at the prompt to indicate that you want to send the message or
press 5 for Delivery Options.

4

Enter the mailbox number and/or group list number(s). (A mailbox
number is the 10-digit Nextel Personal Telephone Number of a Nextel
customer. The name of the recipient plays if it is recorded.)

5

Press # to send.

6

Press ** to return to the main menu.

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Advanced Voice Mail Features

NOTE: You can only send messages using this method to Nextel

customers in your home market.

Delivery Options

After you have created a message, you can assign the message to a category
before you send it. Below is a list of the options that can be applied to a
message:

Urgent

Recipient will hear this message before other
messages.

Private

Recipient cannot copy t he message to another
mailbox or phone number.

Notification of Non­Delivery

Future Delivery

You will be notified if the recipient has not listened
to your message by a ce r ta i n date and time.

You can specify a time and date (up to three months
in advance) for the message to be delivered. (See
“Time and Date Charts” on page 95.)

Important: Once a message has been sent for future
delivery, it cannot be retrieved or deleted.

To set a special delivery option:

1

After recording your message but before sending it, press 5 for
Delivery Options.

2

Press the number that corresponds with the desired delive ry op tio n:

• Press 1 for Urgent.

• Press 2 for Private.

• Press 3 for Notification of Non-Delivery. At prompt, spe cify time

and date.

• Press 4 for Future Delive ry of M essages. At pr ompt, sp ecify time
and date.

• Press 9

to send the message immediately.

3

The list of options will be presented again. Select an additional option
or press 9 to send the message.

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4

Enter the destination mailbox or Group List number of the recipient(s) .

5

Press # to send.

6

Press ** to return to the main menu.

Working With Group Lists

The Group List feature enables you to create a list and assign it a unique name.
Then, you can add m ailbox n umbers , group lis ts or indi viduals — by nam e — to
the list. Once you create a list you can send a voice message to everyone on the
list by entering the group list number. You can have up to 40 group lists. Each
list can hold up to 50 addresses.

Creating Group Lists

To set up a Group List:

1

From the main Voice Mail menu, press 4 to access Personal Options.

2

Press 2 to access your Group Lists.

3

Press 2 to create a Group List.

4

Enter the one- or two-digit group list number and press #.

5

Record a name for the list and press #.

6

Select group me mbers by mailbox number, Group List, or name.

7

Press # to save all entries added to the list.

8

Press ** to return to the main menu.

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