Motorola i305 User Manual

Digital Multi-service Data-capable Phone

i305 Phone User’s Guide

@NNTN5461B@

NNTN5461B

Nextel

iDEN

i

Contents

Getti ng Sta rted.... ... .................................... 1

Removing the Battery Door...............................2

Locating Your SIM Card....................................2

Battery...............................................................3

Powering On and Off.........................................5

Activating Service..............................................6

Enabling Secu r ity ................ ... .... .... .... ...............6

Phone Programming .........................................6

Finding Your Phone Number and Direct

Connect® Number ........................................7

Nextel® Voice Mail ............................................7

Nextel Worldwide® Service ...............................8

Customizing Features .......................................8

Phone Basics ....................................................8

SIM Card Security ...........................................12

Locking the Keypad.........................................15

Antenna...........................................................16

Accessories.....................................................16

Wireless Local Number Portability: Bringing

Your Phone Number From Another

Carrier.........................................................17

Nextel® Customer Care...................................18

Maki ng C a lls .... .............. ... .. ......................20

Phone Calls.....................................................20

Direct Connect® Calls .....................................20

Receiving Calls ...............................................20

Call Icons ........................................................21

Ways to Enter Calls.........................................21

Using Speakerphone.......................................23

Using Mute......................................................24

Making Emergency Phone Calls .....................24

Call Alerts..................................................26

Sending Call Alerts..........................................26

Receiving Call Alerts.......................................26

Using the Call Alert Queue..............................26

Recent Calls..............................................28

Storing Recen t Call s to Con ta ct s ....................28

Deleting Recent Calls......................................29

Enter in g Tex t .......... .. ... .............................30

Using Alpha Mode...........................................30

Using Word Mode ...........................................30

ii

Special Function Keys.....................................31

Using Numeric Mode.......................................32

Using Symbols Mode ......................................32

Contacts ................................................... 33

Viewing Con ta cts. ............................................ 3 4

Creating Entries...............................................35

Storing Numbe rs Fast er .. .... ... .... ............ .... ... .. 3 6

Editing Entries.................................................37

Deleting Entries...............................................37

Checking Capacity ..........................................38

Creating Pauses and Waits.............................38

International Numbers.....................................38

Memo ........................................................ 39

Call Forwarding........................................ 40

Forwardin g All Calls ........................................40

Turning Off Call Forwarding ............................41

Forwardin g Miss e d Call s............................ ... ..4 1

Viewing Call Forwarding Settings....................42

Advan c ed C al li n g Fe at u re s ..................... 43

Call Waiting.....................................................43

Call Hold..........................................................44

3-Way Calling..................................................44

Creating Pauses and Waits While Dialing.......45

Making International Calls...............................45

Setting One Touch Direct Connect

Group Con nectTM Calls...................................46

Call Timers......................................................48

Using Your Phone as a Modem ......................48

Making TTY Calls............................................49

Special Dialing Codes.....................................51

®.................... 45

Nextel® Phone Services.............. .. .. .........52

Caller ID ..........................................................52

Per-Call Blocking.............................................52

Per-Line Blocking............................................52

Alternate Line Service.....................................52

Call Restrictions ..............................................53

Nextel® 411.....................................................53

Ring Tones............. .. .................................54

Setting Your Phone to Vibrate.........................54

Ring and Vibrate ............ ... .............................. 5 5

Assigning Ring Tones to Contacts..................55

iii

Viewing Rin g Tone Assi gn me nt s .... .... .... .........5 5

Download in g Mor e Rin g Tones ...... .... .............56

Managing Memory...........................................56

Deleting Custom Ring Tones ..........................56

Message Center....................................... 57

Accessing the Message Center.......................57

Message Center Options.................................57

Receiving Messages................................ 58

Message Notifications .....................................58

Message Center..............................................59

Voice M a il M e s sag e s.... ........................... 60

Receiving a Message......................................60

Accessing Voice Mail from

the Message Center ...................................60

Sending Unanswered Calls to Voice Mail .......60

Nextel® Voice Mail ................................... 61

Setting Up Your Voice Mail Box......................61

Playing Messages ...........................................61

Changing Your Passwo rd .... ............................62

Recording Your Name.....................................62

Recording Your Active Greeting......................63

Advanced Voice Mail Features .......................63

Nextel® Voice Mail Tree..................................68

SMS an d Tw o -Way Mess a g e s .......... .. .....69

SMS Messages...............................................69

Two-Way Mes sage s and Net Ale rts................ 7 0

Wirel e ss D a ta Se r vi c e s . ... ........................73

Wireless Dat a Serv ic es ..... .............................. 7 3

Access ing Wireless Data Services From Your

Phone .........................................................74

Navigation Keys ..............................................74

Guides and Dem os ........... .... .... .... .... ........... ...75

GPS En abled. ... .................................... ... ..76

IMPORTANT: Things to Keep in Mind ............76

Making an Emergency Call .............................77

Viewing Your App roxim a te Lo ca tio n ............... 7 8

Enhancing GPS Performance.........................79

Updating Satellite Almanac Data ....................81

Setting Privacy Options...................................81

Using GPS with Map Software........................82

iv

Customizing Your Phone........................85

Setting the Volu m e.......... .... ... .... .... .................85

Setting Your Phone to Not Ring......................85

Seeing the Display Better................................86

Using Settings.................................................86

Optional Features............................................88

Using a He a dse t....................................... 89

Attaching a Headset........................................89

Using a Remote PTT Button ...........................89

Nextel® Customer Care........................... 90

Domestic Customer Care................................90

Nextel Worldwide® Customer Care.................91

Understanding Status Messages........... 92

Nextel® Terms and

Conditions of Service .......................... 94

Safety and General Information ........... 116

RF Operational Characteristics.....................116

Portable Radio Product Operation and EME

Exposure...................................................116

Electro Magnetic Interference/Compatibility..120

Medical Devices ............................................120

Operational Warnings ...................................121

Operational Cautions ....................................122

Accessory Saf et y Inform at io n ............... ........123

MOTOROLA LIMITED WARRANTY.......125

Patent and Trademark Information.......129

Index ........................................................130

v

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard

Plantation, FL 33322 USA
Phone Number: 1 [phone]

Hereby d eclares that the product:
Product Name: i305
Model Number: H62XAH6RR1AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),

15.107(d) and sect ion 15.109(a)
Class B Digital Device
As a personal computer perip heral, this device

complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interference that may cause undesired
operation.

Note: This equipment has been tested and

found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reason able protection a gainst
harmful interference in a resid ential
inst allation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.

If this equipment does cause harmful

interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:

• Reo rie nt or rel oc ate the receiv ing

antenna.

• Incre ase th e se para tio n betw e en the
equipme nt and receiver .

• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.

• Consult t he dealer or an experienced
radio/TV technician for help.

1

Getting Star t e d

retractable
antenna

volume
controls

Push-to-talk
(PTT) button

option keys

speaker
(in back)

back key

DIRECT
CONNECT®/
GROUP CONNECTTM
speaker on/off

audio jack

power button

space key

microphone

accessory connector

p Power bu tton.

Navigation ke y — pres s the arro ws to
scroll through menus and lists.

m Menu key — accesses context-sensitive

menus.

A Option key — selects the option

appearing above it on the display.

Note:Throughout this User’s Guide,

the option keys will be
repres ented by A.

s Send key — places phone calls.
e End key — end s phone ca ll s; r et ur n s t o

idle screen; in Wireless Data Services,
returns to Net main menu.

2

Getting Started

To start using your i305 phone:

• Make sure your SIM card is in place.

• Charge the battery.

• Activate your service.

• Enable security.

Removing the Battery Door

1 Make sure the phone is powered off. See

“Poweri ng On and Off” on page 5.

2 Slide the release butto n forward until it releases

the ba ttery door.

speaker

release
button

3 Remove the battery door from the back of your

phone.

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.

SIM card

SIM card

If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.

holder

3

Battery

If want to use a SIM card other than the one that is
in your phone, please contac t Nextel Customer
Care to verify that the SIM card you want to use is
compatible with your phone.

Battery

Inserting the Battery

Your phone comes with an Extended Capacity
Lithium Ion battery.

1 Remove the battery door.
2 Insert the top of the battery into the battery area.

Press the bottom of the battery to secure it.

3 Replac e t he batt e ry do or and pr e ss it ge nt ly unti l

you hear a cl ic k.

Charging the Battery

Your pho ne comes with a standard travel charger.

1 Plug the charger into an electrical outlet.
2 Open the connector cover.

connector cover

4

Getting Started

3 Plug the other end of the char ger into the

access ory connector.

Charger Atta ch ed or Devi ce At tache d appears
on the display.

Tip: To remove the charger from the accessory

connector: Press the buttons on the sides
of the plug. Pull the plug straight out.

4 If you have pur c ha s ed option al ba tteries or

chargers, see “Charging Times”.
Note: While the phone is charging, the keypad

backlight will not illuminate.

Charging Times

Check your battery and charger type agai nst the
below grid to determine appropriate charging
times.

Recommended chargi ng times:

Battery Charger

Rapid Standard

Standard
Lithium Ion

Extended
Capacity
Lithium Ion

High
Capacity
Lithium Ion

For best resu lts , charg e the batt eri es withi n the
tempe rature rang e of 50 °F to 10 4° F (10 °C to
40°C).

Prolonged charging is not recommended.

2 hours 4 hours

2.25 ho urs 6 hours

3.5 hours 7.5 hours

5

Powering On and Off

Removing the Battery

1 With the phone powered of f, remove the batter y

door.

2 Remove the battery by pushing the battery

toward the antenna and lifting it out.

Battery Use and Maintenance

• The Motorola iDEN Approved Lithium Ion

chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.

• Extreme temperatures deg rade battery
performance. D o not store the batter y where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).

• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.

• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.

Powering On and Off

To power your phone on:

Press p.

As your phone connects to the network, you will
see a conn ecting message. When the idle screen
appea rs , the ph on e is re ad y to us e.

To power your phone off:

Press and hold p.

6

Getting Started

Activating Service

The first time you power on your phone, your
service is activa ted.

A screen then appears prompting you to select Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Security”.

Enabling Security

You must enable security the fir s t time you power
on your ph on e or w it hi n 10 da ys of fir st a cti vat i on o f
your phone.

1 Press A under Ok.

Note: If you press A unde r Later, the idle

screen will appear. The next time you
select Net from the main menu, you will
be prompt ed t o enable secur ity befor e you
can use Wi reless Data S erv ic es .

2 You are prompted to enable security. Press A

under Yes. A ser ie s of scre ens and the n the
default homepage displays.

3 Press e to return to the idle screen.

Phone Pr og ra mmi ng

Within 24 hours of enabling security, you will
receive a Net alert containing your Personal
Telephone Number (PTN), Nextel Customer Care
numb er, Dir e ct Co nn ect
lists for Group Connect

1 When you receive a Net alert saying Ne w

Browser Message - Receive Programming
Info, press A under Goto.

2 You are prompted to accept changes to your

lists. Press A under Ok.

3 You are prompted again to accept changes to

your lists. Press A under Ok.

4 A confirmation screen displays. Press A under

Ok.

5 Press e to return to the idle screen.

®

number, and Talkgroup

TM

calls.

7

Finding Your Phone Number and Direct Connect® Num ber

Findi ng Your Phone Nu mb e r
and Direct Connect® Number

My Info lets you view your phone number, Direct
Connect number, and other phone information:

1 Press m to access the ma in menu.
2 Scroll to My Info.
3 Press A under Select.
4 Scroll to see your information:

•Name — Enter your name. See “Entering

T ext” on page 30.

• Line 1 and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your first Net alert after enabling
secu rity on your phon e.

•Direct Connect — Your Direct Connect
number is the number that others use to
contact you using Direct Connect
filled in when you receive your first Net alert
after en abli ng se cu rit y o n y ou r ph on e. To view
your Direct Connec t number, scroll to Direct

Connect and press A un der View.

• Group ID — the number of the Talkgroup you

have jo in ed .

®

service.It is

• Carrier IP — the IP address assigned to
Nextel. It is filled in when you register for
packet data services. T o view your Carrier IP
address, scroll to Carrier IP and press A
under View.

• IP1 Address and IP2 Address — the IP
addresses assigned to you for using the
Internet with your phone. To view your IP
addres s e s , sc r ol l to t he IP addr es s you want
to view and press A un der View.

•Ckt — Your circuit data number is the number
you use if you want to use your phone to
transfer circuit data. See “Using Your Phone
as a Mode m” on page 48. You receive t his
number from Nextel.

Nextel® Voice Mail

You must set up your voice mail box before you
can retr ieve messages. See “Setting Up Your
Voice Mail Box” on page 61.

8

Getting Started

Nextel Worldwide® Service

You can us e yo ur phone to ma k e ca lls
internationally in select cities using other iDEN
networks by calling Nextel Customer Care to
activa te international dialing on your account.
Countrie s i n wh ic h yo u c an use your ph on e inc lu de
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, t he Philippines, and Singapore*.

* Credit approval may be required. Other conditions may apply.

Customizing Features

You can c ontrol many features of your phone,
includ ing t he vol ume of in com in g soun d, ring s, an d
other tones. See “Customizing Your Phone” on
page 85.

Phone Basics

®

Display

Any time your phone is powered on, the display
provides you with information and o ptions.

The scre en sho w n ab ov e is th e id le sc reen. The
idle screen appears when your phone is on, but not
engage d in any acti vity.

status icons

text area

menu icon

display options

Text Area

This area displays menus, mess ages, names,
phone nu mbers, and other information.

9

Phone Basics

Display Options

Two displ ay options appear at the bottom o f most
screens. You select a display o ption by pressing
the option key below it.

Menus and Lists

Your phone’s features are arranged in menus,
submenus, and lists.

To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.

In this guide, this sy m bol > tells you to select a
menu or list item. For example, Settings >

Security means:
1 Scroll to Settings on the ma in menu.

2 Press A under Select to see the Settings

screen.

3 Scroll to Security and press A under Select to

see the Security screen.

Menu Key

Many features provide context-sensitive menus
that let you access related features and actions.
The S icon appear s any time a co ntext-sensitive
menu is available. Press m to access the menu.

Main Menu

All your phone’s features can be accessed through
the main menu. When you are using a feature, the
icon fo r that feature appears in the upper left
corner of the display.

a Net Access to Wireless Data

b Settings

Display/Info
Phone C all s
DC/GC Options
Volume
Security
Advanced

m Ring Tones

Vibrat e All
list of ring tones
Ring To ne s menu

Services. See page 73.
Cust om iz e yo ur phone.

See page 85.

Assign r in g to ne s an d tur n
ringer off. See page 54.

10

Getting Started

j My Info View personal phone

information, including
phone n umber and Di rect
Connect number. See
page 7.

n Downloads Provides a catalog of ring

l GPS Find your approximate

d Contacts

new contact form
list of con t ac ts
Contacts menu

tones that you can
download direc tl y to your
phone. Browse through
the catalog, download a
ring tone of your choice
and make that your
default ring tone. Ring
tones in this catalog
change frequently, so
check regularly for fresh
content. See page 56.

geographical location.
See page 76.

Creat e, view, store, edit
contac ts. See page 33.

e Messages

Voice Mail
SMS
Net Alert

Acces s messa ge s. See
page 57.

f Call Forward Set call forwarding

options. See page 40.

g Memo Store a number to access

later. See page 39.

h Call Timers Phone usage inf orm a t io n.

See page 48.

i Recent Calls

list of calls
recent ca ll s menu
Call Setup menu

k Call Alert

list of call alerts

Lists r ec en t ca lls. See
page 28.

Lists call alerts. See
page 26.

Call Alert menu

11

Phone Basics

Status Icons

Status icons appe ar in the two rows at the top of
the display. Some appear at all times. Others
appear o nl y whe n y ou r p hone is e ng ag ed in c ert ai n
activities or when you have activated certain
features.

a b c d
e f g d

o p q r sSignal Strength — More bars

A Phone In Use — Your phone is

B Direct Connect In Use — Your

C Talkgroup In Use — Your phone

1 2 Active Phone Line — 1 indicates

Battery Strength — More ba rs on
the battery indicate a greater
charge.

next to the antenna indicate a
stronger signal.

active on a phone call.

phone is active on a Direct
Connect call.

is acti ve on a Group Connect c all.

phone line 1 is ready to make
calls; 2 indicates phone line 2 is
ready to make calls.

GHI

J K L

vR
M

u Speaker Off — Sets Direct

Call Forward — Your phone is set

to forward calls. See “Call
Forwa rding” on page 40.

Ringer Off — Your phone is set
not to ring. See “Setting Your
Phone to Vibrate” on page 54.

Connect and Group Connect
sound t o come through the
earpiece rather than through the
speaker.

wy Messages — You have one or

more messages. See “R eceiving
Messages” on page 58.

ljik
mn

DEF Internet — You are ready to

T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 30.

browse the internet or are
browsing the int ernet using a
secure connection.

12

Getting Started

YZ Packet Data — You are ready to

NO TTY — You are ready t o use your

transfer packet data or are
transferring packet data. See
“Using Your Phone as a Modem”
on page 48.

phone to make calls using a
telety pe w rit er d evi ce . Se e “M ak ing
TTY Calls” on page 49.

SIM Card Security

Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.

Note: Except for making emergency calls, your

phone will not fu nctio n w ith out the SIM
card.

To preve nt unauth orized use of your phon e, you r
SIM card is prot ected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.

Turning the PIN Requirement On and Off

When the SIM PIN requirement is off, your phone
can be used without entering a PIN.

Important: When the SIM PIN requirement is off,

When the SIM PIN requirement is on, you ar e
prompted to enter your PIN each time you power
on your ph one.

Note: If a SIM PIN is required, your phone will

1 From the main menu, select Settings >

Security > SIM PIN.
2 Scroll to On or Off.
3 Press A unde r Select.
4 Enter the current SIM PIN.

Note: The default SIM PIN is 0000. Change your

5 Press A unde r Ok.

the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.

not function until the S IM PIN is entered,
except for making emergency calls.

PIN to prevent fraudulent use of the SIM
card (see “Changing the PIN” on page

13).

13

SIM Card Security

Entering the PIN

1 When the Enter SIM PIN Code screen appears

after you power on your phone, enter your SIM
PIN.

2 Press A under Ok.

The mes s age SIM Unlocked displays .

Important: If you enter your PIN incorrectly 3 times,

your SIM card is blocked. To unblock
your SIM card, you must contact Nextel
Customer Care. See “Unblocking the
PIN”.

Changing the PIN

Note: The SIM PIN requirement must be turned

on in order to access this feature.

1 From the main menu, select Settings >

Security > Change Password > SIM PIN.

2 At the Enter Old SIM PIN Code screen, enter

the current SIM PIN.

3 Press A under Ok.
4 At the Enter New SIM PIN Code screen, enter

the new 4 to 8-d ig it SIM PIN .

5 Press A under Ok.
6 At the Re-enter New SIM PIN Code screen,

re-ent er the new SIM PIN to conf irm.

7 Press A under Ok.

Changed: SIM PIN displays.

Unblocking the PIN

If you enter your PIN i ncorrectly three times, your
SIM card is blocked. To unblock your SIM card,
you must contact Nextel Customer Care to get a
PIN Unblock Code (PUK).

Important: If you unsuccessfully enter the PUK

To unblock the PIN:

1 Press * # m 1.
2 At your Nextel Customer Care represent ative’ s

request, provide the information needed to give

you a PUK cod e.

3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4 to 8-digit SIM PIN.
6 Re-en ter yo ur S IM PI N .

Note: These steps must be performed in quick

code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.

succession.

14

Getting Started

If you entered the codes properly, SIM U nlocked
appears on the dis play.

Inserting and Removing Your SIM Card

Important: Do not touch the gold-colored areas of

The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.

If you remove your SIM card and use it with
another phone, or use another SIM card w ith your
phone, the following information is erased:

• The recent calls list

• Call forwarding settings

• Net alerts

• Informat io n st ore d in Mem o

• 3 most recent GPS Enabled locations

• Voice records*

• Voice names*
Note: In some cases, Contacts may not be

your SIM card.

access ible if you move your SIM car d to
another phone. Contacts entries created
with your i305 phone are not readable by
an older iDEN SIM-based phone.

* See “Optional Features” on page 88.

Inserting Your SIM Card
1 With your phone po were d off, rem o ve the

battery door and battery.

2 Hold yo ur S IM car d as sh ow n .

cut corner

3 Carefully slide your SIM card into your phone,

until it lies flat in the SIM card holder.

SIM card
holder

15

Locking the Keypad

Removing Your SIM Card

Important : To avoid loss or da mage, d o not rem ove

your SIM card from your phone unless
absolutely necessary.

1 With your phone po were d off, rem ove the

battery door and battery.

2 While hol ding the tab do w n, slid e your SIM car d

out of the SIM card holder.

Note: Protect your SIM card as you would any

delicate object. Store it carefully.

Locking the Keypad

Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can on ly:

SIM card
holder

tab

• Power the phone o n and off

• Unlock the keypad

• Respond to incoming calls, messages, and

alerts

Important: Emergency calls cannot be placed while

the keypad is locked.

To lock the keypad:

1 From the idle screen, press m.
2 Press *.

If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.

To unlock the keypad:

1 From the idle screen, press m.
2 Press *.

While the keypad is locked, you can respond to
incomin g calls, messages, and alerts just as you
do when the keypad is not locked. When finished,
press e to return to the idle screen. The keypad
remains l ocked.

You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.

1 From the main menu, select Settings >

Security > Keypad Lock.

16

Getting Started

2 To lock the keypad immediately, select Lock

Now. Y ou will be given the option to press m and

* to lock and unlock the keypad.

3 To set a specific time for the keypad to lock if

there has been no activity, scroll to Auto Lock
and press A un der Change.

The keypad can be set to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specifie d ti me. T o tu r n th e aut o l ock o ff, r epe at s tep
3 and sel ect Off.

Antenna

The retractable antenna on your i305 phone is
design ed to be extended during calls.

To extend the antenna, pull gently on the end until
the antenna is fully extended and clicks into
position.

When finished with a call, retract the antenna by
pushing gently on the end until the antenna cli c ks
into pl ace.

To optimize your phone’s performan ce, extend the
antenna when you make or receive a call, and
avoid t ouching the antenna with any bo dy part.

Important: Failure to fully extend or retract the

antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.

Accessories

Your phone comes with an Extended Capacity
Lithium Ion Batte ry and a standard travel charger.

Various accessories are available for use with your
i305 phone, incl ud in g holsters , r ug ge d ca r ry
solutions, vehicle power ch arger, batteries, data
cables, Hands-Free accesso ries and more .

To order additional access ories, go to nextel.com
or call 1-800-Nextel6. You can also contact you r
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.

17

Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier

Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier

If you are bringing your phon e number from
another carrier, your new phone will be active as
soon as you receive it. Nextel will prov ide you with
a temporary phone number so tha t you can beg in
using your phone immediately. Once the number
you have brought to Nextel is ac tivated, your
temporary phone number wil l be deactivated and
service with your previous carrier will be cancelled
automatically. You will receive a text message on
your Nextel phone letting you know that activation
is complete. Simply turn your phone off and back
on again to complete activation.

Here is additional information you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:

Nextel® Voice Mail

We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior

to this, all messages and all settings (including
your greeting and password) will be lo st when the
number you have brought to Nextel becomes
active.

Text Messaging

During the a ct ivat i on pr oce ss , i t i s p os sibl e t hat t ext
messages may not be properly routed to your
Nextel phone.

911 Calls

Nextel co ntinues to make efforts to ensure that all
911 call s are min imal ly imp ac ted b y th i s proc es s. If
you make a call to 911 from your tempor ary phone
number and the call fails, the 911 emergency
response cen ter wil l not b e a bl e to ca l l you b ac k on
your Nextel phone i f in the meantime your Nextel
phone ha s been pr o gram med w ith y our p erma ne nt
phone nu mber. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided , be sure to call 911
again an d advise that you were disconnected.

Go to nextel.com/wlnp for more details.

18

Getting Started

Nextel® Customer Care

Nextel C ust om er Care : 1- 800- 6 39 -61 11 or d ia l 6 11
from your i305 phone.

Nextel Worldwide Customer Care:
[phone] (toll-free from your i305 phon e).

19

Nextel® Customer Care

i305 Phone Menu Tree

 Net

 Settings

 Display/Info
 Phone Calls
 DC/GC Options
 Volume
 Security
 Advanced

 Ring Tones

 Vibrate All On/Off
 Available Ring Tones
 Vibrate
 Assign w/vibe
 Overview
 Memory Usage
 Delete

 My Info

 Name
 Line 1
 Line 2
 Direct Connect
 Group ID
 Carrier IP
 IP1 Address
 IP2 Address
 CKT
 Service Status
 Unit Info
 IMEI/SIM ID/SN
 Register Log

 Downloads

 GPS

 Position
 Privacy
 Interface

 Contacts

 [New Contact]
 New
 Search
 Capacity
 Filter
 Call Setup

 Contacts (if any)
 View/Compose
 New
 Search
 Edit
 Compose Message
 Delete Contact
 Delete Number
 Capacity
 Filter
 Call Setup

 Messages

 Voice Mail
 SMS
 Net Alert

 Call Forward

 All Calls

-To
 Retrieve Status
 Detailed

- If Busy

- If No Answer

- If Unreachable
 Retrieve Status

 Memo

 Store
 Cancel
 Delete

 Call Timers

 Last Call
 Phone Reset
 Phone Lifetime
 DC/GC Reset
 DC/GC Lifetime
 Circuit Reset
 Circuit Lifetime
 Kbytes Reset

 Recent Calls

 Recent Calls (if any)
 Store
 View
 Delete
 Delete All
 Alert Queue
 Call Setup

 Call Alert

 Call Alerts (if any)
 View

Store


 Delete
 Delete All
 Sort By
 Recent Calls



20

Making Calls

Your i305 phone makes two types of calls: digital
cellul ar phone calls and Direct Connect calls. With
Direct Connect calls, you use your phone as a
long-range, digital walkie-tal kie.

Phone Calls

1 Enter the number you want to call.
2 Press s to place the call.
3 Press e to end the call.

Direct Connect® Calls

1 Enter the Direct Co nnect numb er you want to

call.

2 Press and hold the PTT button on the si de of

your phon e. Beg in talk ing af ter you r phon e emits
a chirping sound.

3 Release the PTT button to listen.

Tip: To let someone know you want to talk to

him or her on a Direct C onnect ca ll, send a
call alert. See “Call Alerts” on page 26.

Dialing Direct Connect® Numbers

Every Direct Connect numbe r has 3 parts — an
area ID, a network ID, and a member ID — with an
asteris k bet we en e ach of t hese p art s. For e xa mple:
999*999*9999.

When you place a Dire ct Connect call, you must
enter the whole Dir ect Connect number including
the aster isks.

Tip: When you stor e a D i rec t Con ne ct nu mb er in

Contacts it is good practice to include the
whole Direct Connect number including the
asterisks in case y ou travel wi th your
phone, or another Direct Connect user
whom you are trying to reach tr avels with
their phone, outside of y our network.

Receiving Calls

Phone Calls

When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.

Answering

Press s. -or-
Press A unde r Yes. -or-
Press any number key.

21

Call Icons

To answer a call by pressing any number key, you
must have the Any Key Ans feature t urned on (see
“Phone Calls Features” on page 86).

Sending to Voice Mail

Press e. -or-
Press A under No.

Ending

Press e.

Direct Connect® Calls

When you receive a Direct Connect call, yo ur
phone emits a chirping sound or vibra tes.

Answering
1 Wait for the caller to finish speaking.

2 Press and hold the PTT button on the si de of

your phon e. Beg in talk ing af ter you r phon e emits
a chirping sound.

3 Release the PTT button to listen.

Call Icons

When you make a call, call icons appear in the text
area of the phone’s display.

X Placin g a phone call.
W Receiving a phone ca ll.
Y Phone call is activ e.
Z Phone call is on hold .
U Phone call ended.

When you miss a call, this icon appears in the text
area:

V You missed a phone call.

Ways to Enter Calls

To enter the number you want to call, you can:

• Use the numbers on the keypad

• Select the number from the recent calls list

• Select the number from Contacts

• Redial the last phone number called

• Use Speed Dial or Turbo Dial

®

22

Making Calls

• Use One Touch Direct Conn ec t t o make a Dir ect
Connect call

• Use a TTY device — see “Making TTY Calls” on
page 49.

From the Keypad

To enter the number you want to call, pres s the
numbers on the keypad.

If you make a mistake:

• To clear a digit, pre ss A under Delete.

• To clear all digits, press and hold A under
Delete.

• To insert or delete a digit anywhere in the string

of digits you have entered, scroll left or right.

• To cancel , press e.

From the Recent Calls List

The recent calls list stores the last 20 calls you
made or received.

To select a numbe r from the recent calls list as the
number you want to ca ll:

1 From the idle screen, scroll down. -or-

From the main menu, select Recent Calls.

2 Scroll to the name or number you want to call.

From Contacts

If you have numbers st ored in Cont acts, you can
use these numbers to make calls. For infor mation
on entering numbers into Contacts, see “Creating
Entries” on page 35.

Calling from the Contacts List
1 From the main menu, select Contacts.

2 Scroll to the name or number you want to call.

Tip: To find Contacts entries faster, use the

keypad to enter th e first lett er of the name .

3 Place the call now. -or-

Scroll le f t or ri gh t t o d is play th e C ont a ct s ty pe for
the number you want to call.

If you are making a Direct Connect call, your phone
places t he call t o the Dire ct Conn ect n umber st ore d
in the Contacts entry, even if the Direct Connect
icon is not dis p la yed.

If you are making a phone call:

• Your phone places the call to the phone number
assign ed to the Contacts t y pe displa yed.

• If the Contacts type displayed is not a phone
number, your phone places the call to the phone
number stored in the Contacts entry.

23

Using Speakerphone

• If the Contacts type displayed is not a phone
number and you have more than one phone
number stored in the Contacts entry, your phone
prompts you to select the phone number you
want to place the call to.

Calling from a Contacts Entry
1 From the main menu, select Contacts.

2 Scroll to the name or number you want to call.
3 Press A under View. -or-

If View is not one of your options: Press m.
Select View.

4 Place the call now. -or-

Scroll to view more numbers. When you place
the call, it is made to the number displayed.

Redialing the Last Number

Press and hold s to place a call to the last phone
number you called.

Using Speed Dial and Turbo Dial

Each phone number stored in Contacts is assigned
a Speed Di al number which you can use to enter
that number.

Speed Dial
1 From the idle screen, use the keypad to enter

the Speed Dial number assigned to the phone
number you want to call.

2 Press #.
3 Press s.

Turbo Dial

From the idle screen, press and hold the S peed
Dial number (1 through 9) assigned to the phone
number you want to call.

Using One Touch Direct Connec t

One Touch Direct Connect sets your phone to call
the most recent Dire ct Connect number on the
recent calls list, or a Direct Connect number you
choose, every time you press the PTT button. See
“Setting O ne Touch Direct Conn ect

®

®

” on page 45.

Usin g Spea ke r phon e

®

Turning on speakerphone makes incoming sound
come out of the phone’s speaker instead of the
earpiece . Spea ker phone is avai labl e whene ver you
are on an active phone call.

To turn speakerphone on or off:

Press under A under Spk r . - o r-

24

Making Calls

Press t.

Using Mute

Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.

To turn mute on:

Press A under Mute.

While mu te is on, Unmute appears as a display
option.

To turn mute off:

Press A under Unmute.

Making Emergency Phone Calls

Your phone supports emergency calling.
Emergency phone calls can be made even when
your SIM card is blocked or not in your phone.

Dial 911 to be connected to an emergency
response center. If you are on an active call, you
must end it before calling 911.

When you make an emergency call, your phone’s
GPS Enabled feature can help emergency service
personnel find you, if you are in a location where
your phon e' s GP S ant en na ha s est a blis he d a cl e ar
view of t he open sky and your local emergency
response center has the equipment to process
location information. See “GPS Enabled” on page
76, and particularly “IMPORTANT: Things to Keep
in Mind” on page 76 an d “Making an Emergency
Call” on page 77, for more information on the
limitations of this feature. Because of the
limitations of this feature, always pr ovide your best
knowledge of your location to the emergency
response center when you make an emergency
call.

Important: Emergency calls cannot be placed while

Important: If you have not registered on the

the keypad is locked.

network, emergency calls cannot be
placed while your SIM card is in your
phone.

25

Making Emergency Pho ne Cal ls

Important: If you are bringing your phone number

to Nextel from your previous carrier,
you may receive a temporary telephone
number while your Nextel phone is
being programmed with your
permanent ph one number. If you make
a call to 911 and the call fails, the 911
emergency response center will not be
able to call you back on your Nextel
phone if in the meantime, your Nextel
phone has been programmed with your
permanent telep hone nu mbe r . I f the ca ll
is disconnected before location and
details have been provided, call 911
again and advise that you were
disconnected.

26

Call Alerts

Sendin g a call alert let s the rec i p ie nt know you
want to talk to him or her on a Direct Connect call.

When you s end a call alert, the recipient’s phone
emits a series of beeps, or vibrates, and displays
your name or Direct Connect number.

The recipient can:

• Answer — begin a Direct Connect call with the
sender

• Queue — store the call alert to the call alert
queue, which is a list of call alerts

• Clear — dismiss and delete the call alert

Sending Call Alerts

1 Enter the Direct Co nnect numb er you want to

send to, as you would when making a Direct
Connect call.

2 Press A under Alert. Read y to Al er t appears

on the display.

3 Press the PTT button until Alert Successful

appears on the display.
Note: If the alert is not successful, this may

mean the person you are trying to reach is
on a call or has the phone turned off.

Receiving Call Alerts

When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or Direct Connect calls until you do.

To answer a call alert, press the PTT button to
make a Direct Connect call to the sender.

To queue a call alert, press A under Queue.
To clear a call alert, press A under Clear.
Note: The recent calls list also stores cal l alerts

you have rece iv ed . The y ap pear as Di re ct
Connect calls. Call alerts remain in your
recent calls list until you delete them or
unti l they reac h the end of the list.

Using the Call Alert Queue

When you queue a call alert, it remains in the call
alert queue until you ma ke a Direct Connect call to
the sender or delet e it.

Viewing Call Alerts

1 From the main menu, select Call Alert.
2 Scroll through the list.

27

Using the Call Alert Queue

Viewing Date and Time

To view the date and time a call alert was received:

1 From the main menu, select Call Alert.
2 Scroll to the call alert you want information on.
3 Press m.
4 Select View.

Responding to Call Alerts in the Queue

After you queue a call alert, you can respond to it
by making a Direct Connect call to the sender or
sendin g a call alert to the sender.

Making a Direct Connect Call to the Sender
1 From the main menu, select Call Alert.

2 Scroll to the call alert you want to respond to.
3 Press the PTT bu tton to begin the call.

This removes the call alert fr om the que ue.

Sending a Call Alert to the Sender
1 From the main menu, select Call Alert.

2 Scroll to the call alert you want to respond to.
3 Press A under Alert. Read y to Al er t appears

on the display.

4 Press the PTT button until Alert Successful

appears on the display.

Deleting Call Alerts

To dele te a call al ert from th e queue:
1 From the call alert queue, scroll to the call alert

you want to dele te.

2 Press m.
3 Select Delete.
4 Press A unde r Yes to confirm .

To delete all call alerts f rom the queue:

1 From the call alert queue, press m.
2 From the call alert menu, select Delete All.
3 Press A unde r Yes to confirm .

Sor t ing Call Aler ts

Tip: You must have at least one call alert in the

queue t o access this feature.

To sort call alerts by the order they were received:

1 From the main menu, select Call Alert.
2 Press m.
3 Select Sort By.
4 Scroll to First on Top or Last on Top.
5 Press A unde r Select.

28

Recent Calls

The recent calls list stores the numbe rs of the 20
most recent calls you have made and received.

To view the recent calls list:
1 From the idle screen, press the down arrow on

the navigation key. -or-
From the main menu, select Recent Calls.

2 Scroll through the list.
If the number of a recent call is stored in Contacts,

the name associate d with the nu mber appears on
the rece nt calls list.

An icon appears beside the name or number
indica ting the Contacts type of the number used in
the cal l. See “Contacts” on page 33.

For phone calls, an icon appears to the left of the
name or numb er givi ng mor e inf o rm atio n a bo ut th e
call:

X A call you ma de .
W A call you received.
V A missed call. Missed call s appear on the

recent calls list only if you have Caller ID.

Note: The recent calls list also stores cal l alerts

you have rece iv ed . The y ap pear as Di re ct
Connect calls. Call alerts remain in your
recent calls list until you delete them or

unti l they reac h the end of the list.
To get more informa tion on a recent call:
1 From the recent calls list, scroll to the call you

want information on.

2 Press A unde r View. -or-

If View is not one of your options: Press m.
Select View.

This displays information such as the n ame
associated with the call, the number, the date,
time, and duration of the call.

Storing Recent Calls to Contacts

1 From the recent calls list, scroll to the number

you want to store.

2 Press A unde r Store. -or-

If Store is not one of your options: P ress m.
Select Store.

Tip: If Store is not on this menu, the number is

already stored in Contacts.

29

3 To store th e n umber a s a ne w en try, select [New

Contact]. -or-

To store the number to an existing entry, select
the entry.

4 With the Contacts type field highlighted, scroll

left or right to display the Contacts type you want
to assign to the number. For information on
Contacts types, see page 33.

5 If you want to add more information to the entry,

follow the applicable instructions in “Creating
Entries” on page 35.

6 Press A under Done.

Deleting Recent Calls

To delete a call:
1 From the recent calls list, scroll to the call you

want to delete.

2 Press m.
3 Select Delete.
4 Press A under Yes to conf irm .

To delete all calls:

1 From the recent call s list, pre s s m.
2 Select Delete All.
3 Press A under Yes to conf irm .

Deleting Recent Calls

30

Entering Text

You can enter text into your phone using the
traditional method of pressing a key several times
for each character, or by pressing a key once for
each letter while words likely to be the one you
want are chosen from a database. You can also
enter symbols and numbers into a text field.

In screens that require you to enter text, you see
the follo win g i con s ne ar th e t op righ t co rne r. Th es e
icons te ll you which text input mode you are using:

Alpha — Press a key several times for each

l

character.
Word — Press a key once for each letter

j

while words likely to be the one you want are
chosen from a database.

Symbols — Enter punctuation and other

i

symbols.
Numeric — Enter numbers.

k

When you access a screen that requires you to
enter t ex t, you start in Al ph a mo de.

To choose a text input mode:
1 At a screen that requires you to enter text, press

m.

2 A checkmark appear s next to the current tex t

input mode. Scroll to the text input mode you
want to use.

3 Press A unde r Select.

Using Alpha Mode

• Press any key on the keypad to enter the letters,

numbers , and sy mbols on that ke y . For exampl e,
to enter the letter Y, press 9 three times.

• Type a letter then scroll up to make that letter

uppercase, or type a letter then scroll down to
make that letter lowercase.

• See “Special Function Keys” on page 31 for

more information on adding spaces,
capit alizat ion, and pu nctuati on.

Usin g Word Mo de

In Word mode, T9 Text Input analyzes the letters
on the ke ypa d b utt on yo u pr es s a nd ar ra ng es th em
to create words. As you type, T9 Text Input
matches your keystrokes to words in its database
and disp lays the most commonly used matching
word. You can add you own words to this
database.

Entering a Word

1 Select Word as your text input mode.

31

Special Function Keys

2 Ty pe a word by p ressing one key for each letter.

For example, to type “test” press 8 3 7 8.
The displayed word may change as you type it.

Do not try to correct the word as you go. Type to
the en d of the wor d before editing.

3 If the w ord that appears is not the desired word,

press 0 to change the word on the display to
the next most likely word in the database.

Repeat until the desired word appears.

If the desi red wo rd do es not app ea r, yo u ca n ad d it
to the databa se.

Adding Words to the Database

1 Select Alpha as your text input mode.
2 Type the word using Alpha mode.
3 Select Word as your text input mode.
4 Press #.

The word you typed in Alpha text entry mode is
now in the database.

Note: You cannot store alphanumeric

combi nations , such as Y2K.

Choosing a Language

To change the language of the database:
1 At a scree n that r equi r es you to ent er tex t, pr ess

m.

2 Select Languages.
3 Scroll to the language you w ant for your

database.

4 Press A unde r Select.

Special Function Keys

Some of the phone’s ke ys assume different
functions while in Alpha or Word mode.

Spaces

Press # for a sp ace.

Capitalization

When you press and hold #, it acts as a 3-way
toggle. Press and hold # to make the next letter
typed up percase (shift), to make all subsequent
letters typed uppercase (caps lock), or to go back
to lowercase letters.

32

Entering Te xt

These i cons appear in the top row of your display:

Shift is on.

m

Caps lock is on.

n

When ne ither of thes e ic on s appear, le tt e rs ty ped
are low erc as e .

Note: Your phone auto matically makes the first

letter of a sentence uppercase.

Punctuation

Press 1 or 0 to insert punctuation. Cont inue to
press the key to view t he lis t of sy mb ol s av ai lable
through that key. Pause to select the symbol you
want.

Note: Additional punctuation symbols are

availa bl e in S y mb ol s mode.

Using Numeric Mode

1 Select Numeric as yo ur text input mode.
2 Press the number buttons on your keypad to

enter numbers.

Using Symbols Mode

1 Select Symbols as your text input mode.

A row of symbols appears along the bottom of
your phon e’s disp la y. Sc roll right t o vi ew the
complete row.

2 Scroll l eft or r i gh t to ch oose t h e s ymb ol you w an t

to enter.

3 Press A unde r Select.

33

Contacts

Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.

Information stored in Contacts is saved on your
SIM card.

A Contacts entry contains:

• A name — A n ame is required if you are stori ng
more than one number or address to the entry;
otherwise, it is optional. Typically, this is the
name of the person whose contact information is
stored in the entry.

• A ring t one — You can assign a ring tone to
each entry. This is the sound your phone makes
when you receive phone calls or call alerts from
any of the numbers stored in the entry.

• A Contacts type — Each number or address
stored must be ass igned a Contacts type:

A Mobile phone number
B DC Direct Connect number
C Work1 phone number
D Work2 phone number
E Home phone number
F Email email address
G Fax phone number
H Pager phone number
I Talkgroup Talkgr ou p nu m be r
J IP IP addr ess
K Other phone number

• A number or addres s — Each Contacts entry
must contain a number or address. This may be
any type of phone number, Direct C onnect
number, Talkgroup n umb er, emai l ad dre ss , o r IP
address.

34

Contacts

Note: You can store numbers up to 64 digits

long, but every 20 digits must be
separated by a pause or wait. See
“Creating Pauses and Waits” on page 38.

• A Speed Dial n umber — When you store a
phone number, it is assigned a Speed Dial
number. You can accept the default Speed Dial
number or change it.

• A voice na me — If yo u c rea te a voice na me f or a
number, you can then dial that number by saying
the voic e name into your phone. This ic on
appears P to the left of the Contacts type icon if
a voice na me is as si gned.

Note: This is an optional feature. See “Optional

Features” on page 88.

Viewin g Co ntacts

To access Contacts:

Press A under Contcs. -or-
From the main menu, select Contacts. -or-
If you are on a call: Press m. Select Contacts.

To view entries:
1 From the Contacts list, scroll to the entry you

want to view.

2 If an entry has more than one number or

address stored, <> surrounds the Contacts type
icon. Scroll left or right to view the icon for each
number stored in the entry.

3 When the icon for the number or address you

want t o view is displayed, press A under View.

-or-

If View is not one of your options: Press m.
Select View.

4 Scroll to view the other numbers and addresses

stored for the entry.

Tip: To view more entries, continue scrolling.

Searching for a Name

To search for a name in Contacts:

1 From the Contacts list, press m.
2 Select Search.
3 Enter the name you w ant to see. See “Entering

Text” on page 30.

4 Press A unde r Ok.
Your phone finds the name you entered or the

nearest match.

35

Creating Entries

Showing Only Direct Connect® Numbers and Talkgroups

To set Contacts to show only entries that contain
Direct Connect numbers and Talkgroup entries:

1 From the Contacts list, press m.
2 Select Filter.
3 With Show DC highlighted, press A under

Select.

To set Contacts to show all entries:

1 From the Contacts list, press m.
2 Select Filter.
3 With Show All highlighted, press A under

Select.

Creating Entries

A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the information in any
order by scrolling through the entry details.

After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to
Contacts.

To cancel a Cont a ct s e ntr y a t an y t ime pr es s, e to
return to the idle sc ree n.

Tip: In some fields that require you to enter

inform ation, yo u ca n be gin enteri ng the
information from the keypad instead of

pressing A under Change .
To create a Contacts entry:
1 To access the entry details screen:

Select Contacts > [New Contact]. -or-
From the Contacts list, press m. Scroll to New.

Press A unde r Select.

2 If you want to assign a name to the entry:

With the Name field h ighl ig ht ed, pr es s A unde r
Change.

Enter the name. See “Entering Text” on page

30. When you are finished, press A under Ok.

3 If you want to assign a ring to ne to the name:

With the Ringer field highlighted, pr ess A
under Change.

Scroll to the ri ng tone you want to assign. Pres s

A under Select.

4 To assign a Contacts type to the number or

addres s be ing stored :
With the Contacts type field highlighted, press

A under Change.

36

Contacts

Scroll to th e Contacts type you want to ass i gn.
Press A under Select.

5 To store a number or ad dress:

With the # field hi ghlighted (or ID for an email
address, or IP for an IP addr e ss ), pr e s s A
under Change.

Enter the number or address. For phone
numbers, use the 10-digit format. F or email
addresses, see “Entering Text” on page 30.

Tip: Press A under Browse to select a number

or address from Cont acts, the recent calls
list, or Memo.

When you are finished, press A under Ok.

6 If you w ant to as si gn a S p ee d Di al numbe r to the

number, press A under Change with the
[Options] field highlighted. See “Assigning
Options”.

7 If you wa nt to add more numbers or address to

the entry:
Scroll past the information you already entered.
Enter the additional information for the entry

using step 2 through step 6. You must assign a
name to the entry, if you have not already.

8 Press A under Done.

Assigning Opt ions

1 If you have not already, press A under Change

with the [Options] field highlighted

2 The default Speed Dial number assigned to a

phone number is displayed in the Speed # field.
This i s always the next available Speed Di al
location.

If you want to assign the phone number to a
different Speed Dial location:

With the Speed # field highlighted, press A
under Change.

Press and hold A under Delete to delete the
current Speed Dial number.

Enter the new Speed Dial number using the
keypad.

When you are finished, press A under Ok.

3 When you are finished, press A under Back.

Storing Numbers Faster

To store nu mb ers t o Cont a cts fr o m the r ec ent ca ll s
list, se e “Sto rin g Rece nt Ca lls to Co nt ac ts ” o n pag e

28.
To store numbers to Contacts from Memo, see

“Memo” on page 39.

37

Editing Entries

To store numbers to Contacts from the idle screen:
1 Use the keyp ad to en ter the number you want to

store.

2 Press m.
3 Select Store Number.
4 To store th e n umber a s a ne w en try, select [New

Contact]. -or-

To store the number to an existing entry, select
the entry.

5 With the Contacts type field highlighted, scroll

left or right to display the Contacts type you want
to assign to the number.

6 If you want to add more information to the entry,

follow the applicable instructions in “Creating
Entries” on page 35.

7 Press A under Done.

Editing Entries

1 From the Contacts list, scroll to the entry you

want to edit.

2 Press m.
3 Select Edit. The entry details screen displays.
4 Follow the applicable instructions in “Creating

Entries” on page 35 to edit the various fields.

Deleting Entries

Delete an Entry

1 From the Contacts list, scroll to the entry you

want to delete.

2 Press m.
3 To delete the entire entry, scroll to Delete

Contact.
4 Press A unde r Select.
5 Press A unde r Yes to confirm .

Delete a Number or Address

1 From the Contacts list, scroll to the entry that

cont ains the number or address you want to

delete.
2 Scroll le f t or ri gh t t o d is play th e C ont a ct s ty pe for

the number you want to delete.

3 Press m.
4 Scroll to Delete Number.
5 Press A unde r Select.
6 Press A unde r Yes to confirm .

Note: If an entry contains on ly one number or

address, deleting the number or address
delet es the ent ry.

38

Contacts

Checking Capacity

To see how many numbe rs are stored in Contacts:

1 From the Contacts list, press m.
2 Select Capacity.

Creating Pauses and Waits

When storing a number, you can p rogram your
phone t o pause or wait between digits w hile
diali ng. A pause makes your ph one pause f or 3
seconds before dialing further. A wait makes your
phone wait for your response bef ore dialing further.

This feature is useful when using voice mail or
other a ut omat ed p hone sy st ems tha t req ui re y ou t o
dial a ph one number and then en ter an acc ess
number.

To progr am a pause:

Press an d h ol d * until the letter P appears. The
P represents a 3-second pause.

If you store 17035551235P1234, when you select
this number and make a call, your phone dials the
first 11 digits, pauses for 3 seconds , then dials the
last 4 digits.

If you wan t a pause lo nger than 3 seconds, press
and hold * more than once. Each P re presents a
3-sec on d pa us e.

To program a wait:

Press and hold * unt il the letter W appears.

The W means your phone waits before dialing

further.
If you store 17035551235W1234, when you select

this number and mak e a call, your phone dials the
first 11 digits and then waits. A message appea rs
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.

Tip: You can cre a te pauses and w ai ts wh il e

dialin g a number from the keypad. See
“Crea ting Pause s and Waits While Dial ing”
on page 45 .

International Numbers

When storing a number that you plan to use for
internationa l c alls, use Plus Dialing:

1 Press and hold 0 for two seconds. A “0”

appea rs, then changes to a “+”.

Note: The network translates the “+” into the

appropriate international access code
needed to place the call.

2 Enter the country code , ci ty code or area code,

and phon e nu mb er.
For infor m a tio n ab ou t mak i ng internatio na l ca ll s,

see “Makin g International Calls” on page 45.

39

Memo

Memo lets you store a number, make a call to th at
number, and save it to Contacts.

To create a memo:

1 From the main menu, select Memo.
2 Enter the number using your keypad.
3 Press A under Store.

To view the memo later :
1 From the main menu, select Memo.
To delete the memo:

1 From the main menu, select Memo.
2 Press and hold A under Delete.
3 Press A under Store.

To edit the memo:

1 From the main menu, select Memo.
2 Enter the new number.
3 Press A under Store.

To make a call to the memo number:

1 From the main menu, select Memo.
2 To make a phone call, press s. -or-

To make a Direct Connec t call, press the PTT
button.

To store the memo number to Contacts:

1 From the main menu, select Memo.
2 Press m.
3 Press A unde r Select.
4 To store th e n umber as a ne w en try, select [New

Contact]. -or-

To store the number to an existing entry, select

the entry.
5 With the Contacts type field highlighted, scroll

left or right to display the Contacts type you want

to assign to the number.
6 If you want to add more information to the entry,

follow the applicable instructions in “Creating

Entries” on page 35.

7 Press A unde r Done.

40

Call Forwarding

Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one
number or forward missed calls to diff erent
numbers dependin g on the reason you missed the
call.

You can forward phone lines 1 and 2
independently.

Forwarding All Calls

When you s et your phone to forward all calls, an
icon ap pe ars in t he top row of the display :

G Phone line 1 is active; calls to phone line 1

are being forwarded.

H Phone line 1 is act ive; call s to phone l ine 2

are being forwarded.

I Phone line 1 is active; calls to phone lines 1

and 2 are being forwarded.

J Phone line 2 is act ive; call s to phone l ine 1

are being forwarded.

K Phone line 2 is act ive; call s to phone l ine 2

are being forwarded.

L Phone line 2 is active; calls to phone lines 1

and 2 are bein g forward ed .

To forward all calls:

1 From the main menu, select Call Forward.
2 Press A unde r Change.
3 Select All Calls.
4 Scroll to To.
5 Press A unde r Change.
6 If you specified a forwarding number for all calls

before, this number displays.

To forward calls to this number, press A under

Back. -or-

To delete this number, press A under Change,

then press and hold A under Delete.

To enter the number you want to forward calls

to:

Enter the number using your keypad. -or-

Press A unde r Search. Select Contacts,

Recent Calls, or Memo. Select the number you

want to enter.
7 Press A unde r Ok.
All your cal ls are no w for wa rde d t o th e numb er you

specified.

41

Turning Off Call Forwarding

Tip: In some fields, you can select an option by

scrolling left or right instead of pressing A
under Change.

Turning Off Call Forwarding

If you don’t want all your calls forwarded, tur n the
feature off:

1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select All Calls.
4 Scroll to To.
5 Press A under Change.
6 Scroll to Off.
7 Press A under Select.

All your calls are now sent to your phone.
Calls you miss a re forward ed acc or d in g t o the

options set for missed calls. By default, missed
calls are forwarded to voice mail.

Forwarding Missed Calls

You can sp eci f y a fo r wardi ng nu mb er f or ea ch ty pe
of missed call:

•If Busy — Your phone is on a call or transferring
data.

• If No Answer — You do not answer on the first
4 rings.

• If Unreachable — Your phone is out of
coverage or powered off.

Note: If you want a type of missed call sent to

voice mail, the ca ll forwarding number for
that type of missed call must be your
voice ma il acce ss nu mber. In most cas es,
your voice mail access number is your
area code + first 3 digits of your PTN +
MAIL (6245). To verify your voice mail
access nu m b e r, contact Nex t e l Cu st om e r
Care.

To forward missed calls:

1 From the main menu, select Call Forward.
2 Press A unde r Change.
3 Select Detailed.
4 Scroll to If Busy to speci fy a forwarding number

for calls received when your phone is busy.

5 Press A unde r Change.
6 If you speci fie d a forwar din g number for this type

of call before, this number displays.
To forward calls to this number, press A under

Back and go to step 9. -or-
To delete this number, press A under Change,

then press and hold A under Delete.

42

Call Forwa rdin g

7 To enter the number you want to for ward this

type of call to:
Enter the number using your keypad. -or-
Press A under Search. Select Contacts,

Recent Calls, or Memo. Select the number you
want to enter.

8 Press A under Ok.
9 Repeat step 4 through step 8 for If No Answ e r

and If Unreachable.

When yo u ar e finis h ed, press A under Back.

Viewing Call Forwarding Settings

1 From the main menu, select Call Forward.
2 Press A under Change.
3 Select All Calls.
4 Scroll to To.
5 Press m.
6 Select Retrieve Status.

43

Advanced Calling Features

Call Waiting

Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.

If you are on a call and receive a second call, your
phone emi ts a tone an d displ ays a mess age say ing
you are receiving a second call.

To acce pt t he sec ond c al l a nd put th e act i ve cal l on
hold:

Press A under Yes.
To accept the second call and end the active call:
1 Press e.

Your phone rings with the second call.
2 Answer the second call.
To decline the seco nd call:

Press A under No. If you subscribe to voice

mail, the call is forwarded to your voice mail box,

unless you set Call Forward for If Busy to a

different number.

Switching Between Calls

When you accept a se cond call , the display shows
the name or number of each call, with an ic on
indicating which call is active:

Y Phone call is active.
Z Phone call is on hold.

To make the call on hold active and put the active
call on hold :

Press A unde r Switch.

Turn Off Call Waiting

To turn off Call Waiting during a call:

1 Press m.
2 Select In Call Setup > Ca ll Waiting.
3 Press A unde r Change.
4 Scroll to Off.

Tip: To turn Call Waiting back on while still on

the call: Scroll to On.

5 Press A unde r Select.

44

Advan c ed C al li ng Features

To turn off Call Waiting for the next call you make
or receive:

1 From the main menu, select Setting s > Phon e

Calls > Call Waiting.
2 Press A under Change.
3 Scroll to Off.
4 Press A under Select.

Call Wai ting is turned back on when you end the
call.

Call Hold

Call Hold lets you put an active call on hold and
make a second call.

To put a c all on hold:

1 While on an active call, press m.
2 Scroll to Ho ld.
3 Press A under Select.
4 If you want to make the call active again, press

A under Resum.
To make a second call while a cal l is on hold:

1 Enter the number you want to call.

Tip: To enter the number from Contacts: Press

m. Select Contacts.

2 Press s to place the call.

To end the second cal l and make th e call on ho ld
activ e ag ai n:

Press e.

To make the call on hold active and put the active
call on hold :

Press A unde r Switch.

3-Way Calling

1 Place or receive a phone call.
2 While the call is active, pre ss m.

3 Select 3 Way. This puts the call on hold .
4 Enter the second phone number you want to

call.
Tip: F or qu ic k w ay s to en ter the numb er, pres s

m.

5 Press s to place the call.
6 Press A unde r Join.

All 3 people in the call can speak to and hear each
other.

45

Creating Pauses and Waits While Dialing

Creating Pauses and Waits
While Dialing

You can enter a pause or wait while dialing a
number. For more information on pauses and
waits, s ee “Creating Pauses and Waits” on page

38.
To create a pause while dialing a phone number:
1 From the keypad, enter the digits you want to

occur before the p ause.

2 Press m.
3 Select Insert Pause .
4 Enter the digits you want to occur after the

pause.
To create a wait while dialing a phone number:
1 From the keypad, enter the digits you want to

occur before the wait.

2 Press m.
3 Select Insert Wait.
4 Enter the digits you want to occur after the wait.

Making International Calls

Your service default is “International Calls
Restri cted.” Contact Next el Customer Care to
obtain international dialing access.

Calls placed bet ween the Un ited States and
Canada do not require an inte rnational access
code.

Plus Dialing lets you place an international call to
most countries without entering the local
internationa l access code.

1 Press and hold 0 for two seconds. A “0”

appea rs, then changes to a “+”.
Note: The network translates the “+” into the

appropriate international access code
needed to place the call.

2 Enter the country code , ci ty code or area code,

and phon e nu mb er.

3 Press s.

Setting One Touch Direct
Connect

One Touch Direct Connect sets your phone to call
the most recent Dire ct Connect number on the
recent calls list, or a Direct Connect number you
choose, every time you press the PTT button .

To set your phone to call the most recent Dire ct
Connec t nu mb er on the rece nt ca ll s list:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC.

®

46

Advan c ed C al li ng Features

2 Scroll to Last Call.
3 Press A under Select.

To set your phone to call a Direct Connect number
you choose:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC > Assigned

Number.
2 To enter the Direct Connect number you want

your phone to c all every time you press the PTT

button:

Enter the number using your keypad. -or-

Press A under Search. Select Contacts,

Recent Calls, or Memo. Select the number you

want to enter.

Tip: If you are entering a Talkgroup number,

enter # before the number.
3 Press A under Ok.
To turn of f One Touch Direct Connect:

1 From the main menu, select Settings > DC/GC

Options > One Touch DC.
2 Scroll to Off.
3 Press A under Select.

Group C o nn ectTM Calls

A Group Connect call is similar to a Direct Connect
call, but is made to all members of a Talkgroup at
once. A Talkgroup is a predetermined group of up
to 25 Nextel custome rs.

Before you can make or receive Group Connect
calls, a Talkgroup must be established. After t he
Talkgroup is est ablished, you must jo in the
Talkgroup.

Joining a Talkgroup

When you enable secu rity on your phone, you
receive a list of Talkgroups that have been set up
for you if you subscribe to this service. Th e
Talkgroup list is saved to Contacts.

To receive Group Co nnect call s made to any of
these Talkgroup s , you must j oin the Talkgroup.

1 Press A unde r Contcs. -or-

From the main menu, select Contacts.

2 Scroll to the Talkgroup you want to join.
3 Press A unde r Join.

Note: You will now be able to receive Group

Connect communications from this
Talkgroup only. You ca n only monitor one
Talkgroup at a time.

47

Group ConnectTM Calls

Setting Up More Talkgroups

You can set up more Tal k groups in three ways:

• Using G roup Connect Management on

MyNextel at nextel.com

You must be an account administrator to use Group Connect

Management.

• Contacting your Nextel Sales Representative at

the time of ac tiv ation

• Using W i rel ess Ma na ger t o cr ea te, ma na ge, an d

delete Talkgroups
When you create your Talkgroups, you can select

your own Talkgroup numbers.
You can join a new Talkgroup by pressing # and

entering the number us ing the keypad. Then press

A unde r Join.

Making Group ConnectTM Calls

1 Press #. Then enter the Talkgroup number

using the key pa d. -or-

Choose the Talkgroup name from Contacts or

recent ca ll s l is t.

2 Proceed as if making a Direct Connect call.

Receiving Group ConnectTM Calls

To answer a Group Connect call:

Proceed as if ans wering a Direct Connect call.
Only one person at a time may speak on a
Group Con nect call.

The Direct Connect number or name of the
person who is speaking will appear on the
displa y be lo w the T al k group numb e r.

Turning off Group ConnectTM Calls

To control whethe r you hear Group Connect calls
to your Talkgroup:

1 From the main menu, select Settings > DC/GC

Options > Tkgrp Silent.
2 Press A unde r Change.
3 Scroll to On if you don’t want to hear Group

Connect calls to your Talkgroup. -or-

Scroll to Off if you want to hear Group Connect

calls to your Talkgroup .

4 Press A unde r Select.

48

Advan c ed C al li ng Features

r

Call Timers

Call timers measure the dur ation of your phone
calls, Direct Connect or Gro up Connect calls, and
circuit data use, as well as the number of Kilobytes
sent and received by your phone:

•Last Call — displays the duration of your most
recent ph on e ca ll.

• Phone Reset — keeps a running total of your
phone call minutes, until you reset it.

• Phone Lifetime — displays the total minutes of
all your phone calls.

• DC/GC Reset — keeps a running t otal of all of
your Direct Connect and Group Connect call
minutes, until you reset it.

• DC/GC Lifetime — displays the total minutes of
all you r Direct Co nnect and Group Connect
calls.

• Circuit Res et — keeps a running total of all of
your circuit data use, until you reset it.

• Circuit Lifetime — displays the total minutes of
all of your circuit data use.

•Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your
phone, until you reset it.

To view or reset a timer:

1 From the main menu, select Call Timers.
2 Select the featu re you want to view or reset.
3 To view a feature without rese tting: Press A

under Done when you are finished viewing.

-or-

To reset a feature: Press A under Reset.
Press A unde r Yes to confirm .

Note: The values displayed by Call Timers

should not be used for billing. Call timers
are estimates only.

Using Y our Phone as a Modem

To use your phone as a modem with a laptop,
handhe ld device, or desktop computer:

1 Open the connector cover.

connecto
cover

49

Making TTY Cal ls

2 With the phone’s display facing up, insert a data

cable’s connector into the accessory connector,
until you hear a click.

3 Insert the data plug into the COM port of the

other device.

When used as a modem, your phone has these
data transfer modes:

• Circuit data — used for sending and receiving
faxes an d f or tr a ns f er r in g lar g e files

• Packet data — used for small file transfers such
as email

To use these services, you must install the iDEN
Wireless Data Services software (available
separately) and subscribe to a Nextel Wireless
Web access plan. For more information go to
nextel.com.

Making TTY Calls

To use your phone to make phone ca lls using a
telety pe w ri t er (T TY) device:

1 Connect one end of a 2.5mm cab le into the

audio jack on your phone. Connect the other
end of the cable to your TTY device.

2 Make sure that your phone’s TTY feature is on

and select the TTY mode you want to use.

3 Use your phone to enter phone numbers and

make calls .

When you make a TTY call, these icons appear on
the phone’s display:

N Ph on e ca ll is act iv e.
O Ph on e ca ll is on hol d.

TTY device features such as Turbo-Code,
High-Speed, and Interruption ar e not supported by
your phone. These features must be turned off or
disabled to use your TTY device with your phone.

50

Advan c ed C al li ng Features

T urning On the TTY Fe ature

Your phone’s TTY feature must be on if you wan t
to make TTY calls, set the TTY mode, or change
the TTY baud rate. To make sure the TTY feature
is on:

From the ma in men u, select Setting s > Phone

Calls > TTY. This field must say On.

Choosing a Mode

Your phone supports these TTY modes:

• TTY — You type and read text on your TTY
device.

•VCO (Voice-Carry-Over) — You speak into your
phone and read text replies on your TTY device.

• HCO (Hearing-Carry-Over) — Yo u type text on
your TTY device and listen to voice replies on
your phone speaker.

To change mode while not in a call:

1 From the main menu, select Setting s > Phon e

Calls > TTY > Type.

2 Press A under Change.
3 Scroll to th e TTY mode you want.
4 Press A under Select.

When you make a TTY call, the call begins in the
TTY mode you last selected.

To change mode during a call using your phone:

1 Press m.
2 Select In Call Setup > TTY > Type.
3 Select the mode you want.

To change mode during a call using your TTY
device, issue one of the foll owing commands:

• “VCO pl ease” — to select VCO mode

• “HCO please” — to select HCO mode

• “HCO off please” — to turn off HCO mode

Important: When you are using HCO, the sound

coming from your phone speaker may
be uncomfortably loud. Use caution
when putting the phone to your ear.
(For information on setting the volume
of your phone speaker, see “Setting the
Volume” on page 85.)

Changing the TTY Baud Rate

By default, your phone’s TTY baud rate is set to

45.45, the baud rate required for TTY calls within
the U.S. To make calls outside the U.S., set your
TTY baud r ate to 50.0.

To change the TTY baud rate:

1 From the main menu, select Setting s > Phon e

Calls > TTY > Baud .

51

Special Dialing Codes

2 Press A under Change
3 Scroll to the baud rate for your location.
4 Press A under Select.

Special Dialing Codes

Non-Emergency Numbers

Nextel su pports many “non-eme rgency” numbers
(such a s #77, 311,...) provided by local and st ate
governments. These numbers are used to report
non-emergency incidents. If the situation includes
imminent danger or loss of life, you should dial

911.

Telecommuni cations Relay Se rvice

Nextel supports services for communicating with
speech and/or hearing impaired individuals. You
can dial 711 to reach a local Telecommunications
Relay C en t e r. You w il l th e n be co nnecte d to yo ur
destination number. Relay service works through a
Communications Assistant w ho reads messages
typed i nto a TDD/TTY device by a speech or
hearin g im pa ir e d in div idual to you . The
Communic at io ns Assis ta nt then ty pe s you r spo ke n
messages to the hear ing or speech impai red
indivi dual. Telecommunications Relay Serv ice is
available 24 hour s a day, seve n days a week, and
every call is strictly confidential.

Note: Using 711 to reach Telecommunications

Relay Se rv ic e ma y not be avai la bl e in all
areas.

52

Nextel® Phone Services

Contact Nextel Customer Care to obtain these
services or for additional information:

Note: Some services are not available outside

of the continental United States.

Caller ID

Your phone can automatically display the phone
number or name (if t he 10-digit phone n umber is
stored in your Contacts) of the person calling
(unless blocked by the caller) , enabling you to
decide whe the r to ta ke the ca l l or f orwa r d it t o vo ic e
mail.

Caller ID information is not available on al l calls.

Per-Call Blocking

You can block delivery of your phone number to
other C aller ID un its for a single phone call:

Press * 6 7 before dialing the call.

Your Next e l phon e n um be r ca nn ot be b l ock ed fr om
calls ma de to 911, 800, 855, 866, 877, 888, or
other toll- free phone numb ers.

Per-Line Blocking

You can permanently block delivery of your phone
number on every call you make.

To show your number on a per-call basis:

Press * 8 2 before dialing the call.

Altern at e Li n e Se rv ice

You can have two different phone numbers on the
same phon e. With Alt ernate Line Service, you can:

• Set up different billing addresses for each phone
line.

• Use different ringer styles so that you can tell
which line is receivin g the call.

• Forward incoming calls to the primary and
alternate line to different phone numbers.

To set th e active line:

1 From the main menu, select Setting s > Phon e

Calls > Set Line.

2 Select the phone line you want to be the active

line.

When calls made to the line that is not active are
set to be forwarded to the active line, these calls
are sent to voice mail without ringing. See “Call
Forwarding” on page 40.

53

Call Restrictions

You can prevent your phone from making or
receiving long distance, incoming, and outgoing
(exce pt 91 1) calls.

Nextel® 411

You can call Nextel 411 within the continental
United States and Hawaii. Services include white
and yell ow page listings, driving directions,
restau r an t r es erv ations , mo vi e lis tings an d
showtimes, and local event information.

Call Restric t ion s

54

Ring Tones

To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:

1 From the ma in men u, sele ct Ring Tones.
2 Make sure Vibrate All is set to Off.
3 Scroll t hr oug h the l is t of r i ng t o nes a nd se l ect the

one you want to assign . Vibrate sets your ph on e
to vib rat e i ns tea d of ma king a s oun d; Silent sets
your phone to neither vibrate nor make a sound.

Tip: Highlighting a ring tone lets you hear it.

4 Press A under Assign.
5 Scroll to the feature you want to assign the ring

tone to.

6 Press A under Select.

Tip: A checkmark ne xt to a featu re means the

current ri ng to ne h as been a ssi gn ed t o i t. To
remove the ass ig nme nt : Scro ll to the
feature. Press A under Select.

7 To assign the ring tone to other featur es, repeat

step 5 through step 6.

8 When you are finished, press A under Done.

Note: This icon M appears on the display if

you set your phone to neither v ibrate nor
make a so und for phone calls.

Setti ng Your Phone t o Vibr at e

You can set your phone to vibrate instead of
maki ng a soun d w he n yo u rec e i ve all phone call s,
Direct Co nnect calls, Group Co nnect calls,
messages notifications, and call alerts.

1 From the main menu, select Ring Tones.
2 With Vibrate All highlighted, scroll left or right to

set Vibrate All to On.
Tip: Pressing the volume controls to turn down

the volume as far as possible sets Vibrate
All to On.

To set your phone to vibrate instead of making a
sound for some features but not others:

1 From the main menu, select Ring Tones.
2 Make sure Vibrate All is set to Off.
3 Scroll through the list of ring tones to Vibrate.
4 Press A unde r Assign.
5 Scroll to the feature you want to set to make no

sound.
Note: To s et ri ng o pti on s fo r Di rect Co nn ec t call s

and Group Connect calls, see “Setting
Y o ur Phone to Not Ring” on page 85.

6 Press A unde r Select.
7 To assign Vibrate to another feature, repeat

step 5 through step 6.

55

Ring and Vibrate

8 When you are finished, press A under Done.
These i cons indicate how the r inger is set.

v The ph on e al ways vi br ate s in st ead o f ma king

a sound.

R The phone vibrates instea d of making a

sound for phone calls.

u Group Connect calls and Dire ct Connect

calls are heard thr ough the earpiece, not the
speaker.

These ic ons may appe ar at the same time.

Ring and Vibrate

To set your phone to r ing and vib rate when yo u
receive phone calls or call alerts:

1 From the main menu, select Ring Tones.
2 Make sure Vibrate All is set to Off.
3 Scroll t hr oug h the l is t of r i ng t o nes a nd se l ect the

one you want to assign.

4 Press m.
5 Select Assign w/Vibe.
6 Select the feature you want to set to ring and

vibrate.

7 When you are finished, press A under Done.

This icon S appears on the display.

Assigning Ring Tones to Contacts

You can set the ring tone your phone makes when
you receive phone calls or call alerts from
someone you have stored in Contacts.

1 From the main menu, select Ring Tones.
2 Make sure Vibrate All is set to Off.
3 Scroll through the list of ring tones to the one

you want to assign. Highlighting a ring tone lets
you hear it.

4 Press A unde r Assign.
5 Select A Contact.
6 Scroll to the Contacts entry you want to assign

the ring tone to.

7 Press A unde r Select.

Viewing Ring Tone Assignments

1 From the main menu, select Ring Tones.
2 Make sure Vibrate All is set to Off.
3 Highlight any ring tone.
4 Press m.

56

Ring Tones

5 Select Overview.
6 Scroll to view ring tones assigned to features

and Contact entries.

Downloading More Ring Tones

If you wa nt to us e ot h er ring tones , yo u ca n
download them into your phone for a fee. Check
the Downloads menu option on your phone for a
catalog of items available for purchase and
download directly from your phone.

You can also go to nextel.com/ downloads for a
wide selection of available ring tones and
downloading instructions. A data cable may be
required for some downloads.

Note: Ring tones may be downloaded only

once. If you delete a ring tone from your
phone, you must purchase it again to
downloa d it ag ai n.

Managing Memory

To view th e amount of memory available for
custom ring tones:

1 From the main menu, select Ring Tones.
2 Make sure Vibrate All is set to Off.
3 Highlight any ring tone.

4 Press m.
5 Select Mem o r y U sa ge.

Deleting custom ring tones frees memory.

Deleting Custom Ring Tones

To delete a custom ring tone:

1 From the main menu, select Ring Tones.
2 Make sure Vibrate All is set to Off.
3 Scroll to the ring tone you want to delete.
4 Press m.
5 Select Delete.
6 Press A unde r Yes to confirm .

57

Message Center

The message center manages your messages.
When you receive the following types of

mess ag es , you can access the m thr ou gh th e
mess ag e ce nter:

• Voice mail mes sa ge s

• Short Message Service (SMS) messages

• Two-Way messages

You can listen to o r view these messages , delete
them, or continue to store them in the message
center.

Accessing the Message Center

Press A under Mesgs. -or-
From the main menu, select Messages.

Message Center Options

• Voice Mail — access voice mail messages you

have received.

•SMS — access SMS messages you ha ve
received.

•Net Alert — access Two-Way messages you
have received.

58

Receiving Message s

When you receive a voice mail message, Short
Message Service (SMS) message , or Net alert,
you have 2 ways to access the message:

• Respond to the message notification that
appears when the message is re ceived.

• Dismiss the message notification and access
the mes sage later through the m essage cent er.

Message Notifications

When yo u r ec ei ve a mes s ag e, yo ur phone no tif ies
you with text on the disp la y an d a notific a tio n ton e
or vibration. You can access the message or
dismis s the noti fic a tio n.

If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.

If you are not on a phone call when you receive a
message, your phon e sounds a notificat ion tone
every 30 seconds until you access the message,
dismiss the notification, or the alert time-out
expires.

Setting Notification Options

To control whether your phone sounds message
notification tones while you are on phone calls:

1 From the main menu, select Setting s > Phon e

Calls > Notifications.

2 Choose the option you want:

• Receive All — Tones sound during calls for

all types of messages.

• Msg Mail Only — Tones sound during calls
for SMS messages; tones for all other types
of messages are held until you end calls.

• Delay All — Tones for all types of messages
are held until you end calls .

Note: Delay All is the default setting.

3 Press A unde r Select.

Tip: To set notification options during a call:

Press m. Select In Call Setup >
Notifications.

59

Message Center

All your messages are stored in the message
center. The message center shows how many
messages you have of each type.

To access your messages through the message
center:

1 Press A under Mesgs. -or-

From the main menu, select Messages.

2 Scroll to the type of message you want to

access.

3 Press A under the display option on the left.

Note: In order for you to access voice mail for

the first time, you must access it by dialing
into your voice mail box using your PTN. If
there is already a message i n your voice
mail box, then you can access yo ur voice
mail through the message center.

Message Center

60

Voice Ma il M e ss a g e s

Receiving a Message

When you receive a voice mail message, New
Voice Mail Message appears on the display.

To call Nextel’s voice mail system and listen to the
message:

Press A under Call.

To dismiss the message notification:

Press A under Back. This icon
on the display, reminding you that you have a
new messa ge.

Accessing Voice Mail from the Message Center

1 From the main menu, select Messages > Voice

Mail.

2 Press A under Call to call Nextel’s voice mail

system.

y appears

Sending Unanswered Calls to Voice Mail

To send a phone call to voice mail instead of
answering it:

Press e. -or-
Press A unde r No.

If the caller leaves a message, this icon
appears on the dis play, reminding you that you
have a new message.

y

61

Nextel® Voice Mail

Note: To r eceiv e voice ma il mes sages , you must

first set up your voice mail box.

Note: If yo u ar e br ing in g your phon e nu mb er

from another car rier, we suggest you set
up your voice mail box after the number
you brought to Nextel is active on your
Nextel phone and your tempor ary phone
number is deactivated. If you set up your
voice mail box prior to this, all messages
and all settings (including your greeting
and password) will be lost when the
number you have brought to Nextel
becomes active.

Setting Up Your Voice Mail Box

Using yo ur i305 phone, dial your 10-digit Ne xtel
Personal Telephone Number (PTN). For example:
703555 7777. Follow the system instructions to
create a new 4- to 7-d igit password, recor d your
name, and record a gr eeting. When the system
says, “Thank you for using Nextel Voice Mail,” your
mail box is set up .

If you are calling from a phone other than your
i305, dial your 10-digit Nextel PTN. When you hear
the greet ing, press the star key to access your
voice mail box. The system will prompt you to enter
your passw ord. Enter the last seven digits of your
Nextel PTN. For example: 5557777. This is your
tempo r ary passw ord.

You are in the main voice mail menu when you
hear the options listed bel ow.

• To play your messages, press 1. (This op tion
plays only if you have new or saved messages.)

• To record a message, press 2.

• To change your greeting, pr ess 3.

• To access your personal options, press 4.

If you pre s s * while you are in a sub-menu, you
will go to th e previo us menu . If you pr ess **, you
will go to the main voice mail menu. From the main
voice mail menu, press # to exit voice mail. At
any tim e, you may end t he cal l by pr es si ng e.

Playing Messages

When you receive a new voice mail message, you
can either listen t o it immediately by pressing A
under Call, or later by pressing A under Back.

These a re options available while you ar e listen ing
to your messages:

62

Nextel® Voice Mail

• Backup — press 1.

• Rewind to beginning of messa ge — press 11.

• Pause or con tin ue t he cur re nt me ss age — pr ess

2.

• Fast forward — press 3.

• Fast for ward to en d of message — pr ess 33.

• Play the date and time stamp — press 55.

These op tions are available while a me ssage is
playing or after it has played:

• Forward the message to another subscriber —
press 6.

• Delete the message — press 7.

• Reply to a message — press 8.

• Save the message — press 9.

• Skip to the next message — press #.

Messages that are not saved or deleted remain in
your mail bo x as new mes sag es . All mes sag es ar e
automatica lly del e ted after 30 days.

To retrieve deleted messages, press * 3. This
option only applies to the current voice mail
session. If you end the call, the messages will be
permanently deleted.

Important: After exiting the voice mail session, you

cannot recover deleted messages.

Changing Your Password

1 From the main voice mail menu, press 4 to

access pe r s on al options.

2 Press 4 to access personal pre ferences.
3 Press 1 to modify password.
4 Enter your n ew p a sswo rd. It mu st be 4 to 7 digi t s

long.
Note: It is important that you choose a number

that is easy for you to remember, but hard
for someone else to guess. Passwor ds
using all the same digits, for example
4,4,4,4 or a sequential series of digits,
1,2,3,4, will not be accepted.

5 Press ** to return to the main men u.

Note: If you forg et you r passwo rd, co nta ct

Nextel Customer Care.

Recording Your Name

When you send, reply to, or copy a message, your
name response precedes the message. To record
or re-record your name at any time:

1 From the main voice mail menu, press 4 to

access pe r s on al options.

2 Press 4 to access personal pre ferences.
3 Press 3 to access the reco rd your name option.

63

Recor ding Your Active Greeting

4 Press 2 to record your name.
5 Press ** to return to the main men u.

Recording Your Active Greeting

You may want to include one or all of the following
options in your greeting so that callers will know
they are available.

• Press 1 to send a numeric message.

• Press 2 to send an operator-assisted message.

(This option is available only if you are a
subsc rib er of O pe r at or Ass is ted Messa g i ng .
Contact Nextel Customer Care for more
information.)

• Press # to skip the gr eeting and record a
message immediately.

To record or alter your greeting at any time:
1 From the main voice mail menu, press 3 to

change your greeting.

2 Press 1 to pl a y, pr es s 2 to record or re-record,

or press 7 to delete your active greeting.

3 Record your greeting and press # when you

have finished.

4 Press ** to return to the main men u.

Advanced Voice Mail Features

Multiple Greetings

You can c reate up to five different gr eetings an d
design ate which greeting will be your active
greeting at any given time. The greeting that was
recorded during your initial voice mail box setu p is
greeting 1. This is your default active greeting.

To record additional greetings:
1 From the main voice mail menu, press 3 to

access t h e greeting s me nu .

2 Press 4 to modify greetings.
3 Enter the greeting number you wish to create or

modify.

4 Press 2 to record a greeting.
5 Record your greeting and p ress # when you

have finished.

6 Press ** to return to the main men u.
To select your active greeting:
1 From the main voice mail menu, press 3 to

access t h e greeting s me nu .

2 Press 3 to select another greeting to be active.
3 Enter the number of the greeting that you would

like to be active. The system will confirm your
active greeting number.

64

Nextel® Voice Mail

4 Press 1 to play your active greeting.
5 Press ** to return to the main men u.

Greetings Schedule

You can choose to hav e your greetings
automatically activated based on a pre-determined
time schedule. By activating the Greet ing
Schedule, Greetings 1, 2, and 3 will automatically
play according to the time schedule listed below.

Greetin g 1 Evening s an d

Weekends

5:00 pm – 7:5 9 am ,
Monday – Friday
24-hours, Saturday
and Sunday

Greetin g 2 Wee kday

Mornings

Greetin g 3 Wee kday

Afternoons

8:00 am – 11:59 am
Monday – Friday

Noon – 4:59 pm
Monday – Friday

To activate the greeting schedule:
1 From the main voice mail menu, press 3 to

access t he gr ee ti ngs menu .

2 Press 9 to activate your greeting schedule.
3 Press ** to return to the main men u.

Note: The greetin g schedule, when on, will

override any other greeting that you may
set as active. If a greeting is not recorded,
a system stan da r d gre eting will be played.

Automatic Playback

By default, the playback mode of your voice mail
service is set to normal. This feature automatically
plays and saves new me ssages when you log in .
To activate automatic playba ck:

1 From the main voice mail menu, press 4 to

access pe r s on al options.

2 Press 4 to access personal pre ferences.
3 Press 2 to access playback preferences.
4 Press 2 to switch between automatic and

normal playback.

5 Press ** to return to the main men u. Changing the Playback Order of Messages

You can s elect the order in which you want
unheard me ssa ge s t o be pla yed . You may lis te n to
the last received message first, or you may listen to
the firs t rec ei ved mes sag e fir st . To sel ect th e or der
in which new messages should be played:

1 From the main voice mail menu, press 4 to

access pe r s on al options.

2 Press 4 to access personal pre ferences.

65

Advanced Voice Mail Featu res

3 Press 2 to access pl ayback preferences.
4 Press 1 to switc h between the playback orders.
5 Press ** to return to the main men u.

Recording, Forwarding, and Replying to Messages

These functions allow you to record and send,
reply to, or forward a message to an assigned
desti na tion addre ss or gr ou p li st number . If you
record a complete or partial message, but do not
send it, Nextel Voice Mail service will refer to this
mess ag e as an “in pr e pa r a tion” mes sa ge .

To record and send a message:
1 From the main voice mail menu, press 2 to

record a message.

2 Record your message and press # to end the

message.

3 Press 9 at the prompt to indicate that you want

to send the message or press 5 for delivery
options.

4 Enter the mai l bo x nu mb er an d/or group list

number(s). (A mail box number is the 10-digit
Nextel PTN of a Nextel customer. The Nextel
custom er must be in your local calling area. The
name of the recipient plays if it is recorded.)

5 Press # to send.
6 Press ** to return to the main men u.

Note: You can only sen d messages using this

method to N exte l cu stome rs in you r hom e
market.

Delivery Options

After you ha ve creat e d a mes sag e, yo u can ass ig n
the mess age to a category befor e you send it .
Below is a list of th e options that can be applied to
a message:

•Urgent — Recipient will hear this message
before other messages.

•Private — Recipient cannot copy the message
to another mail box or phone number.

• Notification of Non-Delivery — Y ou will be
notified if the recipient has not listened to your
message by a certa in date and time.

• Future D elivery — You can specify a time an d
date (up to three months in advance) for the
message to be deli v ered.

Note: All dates must have digits in the MM/DD

format (2 digits for the month and 2 digits
for the date). For example, January 2nd
would be 0102.

Important: Once a message has been sent for

future delivery, it cannot be retrieved or
deleted.

66

Nextel® Voice Mail

To set a special delivery option:
1 After recording your message, but before

sendin g it, press 5 for deli very options.

2 Press the number that corresponds with the

desired delivery option :

• Press 1 for urgent.

• Press 2 for private.

• Press 3 for notification of non -de li ve ry. At

prompt, specify time and date.

• Press 4 for future delivery of messages. At
prompt, specify time and date.

• Press 9 to send the message immediately.

3 The list of options will be presented again.

Select an additional option or press 9 to send
the message.

4 Enter the destination mail box or group list

number of the recipient(s).

5 Press # to send.
6 Press ** to return to the main men u.

Working With Group Lists

This feat u re en ab le s you t o cr eat e a li st an d a ssi gn
it a unique name. Then, you can add mail box
numbers, group lists, or individuals. Once you
create a list you can send a voice message to
everyone on the list by entering the gro up list
number. You can have up to 40 grou p lists. Each
list can hold up to 50 addresses.

To set up a group list:
1 From the main voice mail menu, press 4 to

access pe r s on al options.

2 Press 2 to access yo ur Group Lists.
3 Press 2 to create a Group List.
4 Enter the 1- or 2-digit gro up list nu mber and

press #.

5 Record a name for the list and press #.
6 Select group members by mail box number,

group list, or name.

7 Press # to save all entries added to the list.
8 Press ** to return to the main men u.

To modify a group list:
1 From the main voice mail menu, press 4 to

access pe r s on al options.

2 Press 2 to access group lists.

67

Advanced Voice Mail Featu res

3 Press 4 to modify a group list. Enter the

number of the group list you want to modify.

4 Press 1 to add a new recipient.
5 Press # to save your changes.
6 Press ** to return to the main men u.

Deleting a group list:
1 From the main voice mail menu, press 4 to

access personal options.

2 Press 2 to access group lists.
3 Press 3 to delete a group list.
4 Enter the number of the group list you w ant to

delete. The system will play the name of the
group list.

5 Press # to delete the li st.
6 Press ** to return to the main men u.

Message Forwar ding

Note: You can only forward messages to Nextel

customers in your home market.

This feature allows you to program your phone to
automatically forward incoming messages to
another mail box. There are two types of
forwarding: notified and silent. Notified forwarding
prompts the caller that the message will be
forwarded. Silent forwarding does not prompt the
caller that the message will be forwarded.

To modify forwarding options:
1 From the main voice mail menu, press 4 to

access pe r s on al options.

2 Press 5 to modify forwarding options.
3 Select the applicable option below:

• To create a forwarding numb er, press 2.

• If you have already created a for warding

number, press 2 t o mo di fy th e nu mb er.

• To enable or disable messag e forwarding,
press 3.

• T o change the forwarding type, press 2.

4 Press ** to return to the main men u.

68

Nextel® Voice Mail

Nextel® Voice Mail Tree

®

Nextel Voice Mail Tree

Main Menu

Play

1

Messages

Record

2

Messages

Change

3

Greetings

Personal

4

Options

Retrieve

*3

Deleted Msgs
Unheard

11

Messages

Nextel

00

Customer
Care

Global

Commands

Previous

*

Menu
Main

**

Menu

Undelete

*3

Messages
Additional

0

Info (Help)

2

4

5

Personal

Options

Access
Group Lists

Personal
Preferences

Forwarding
Options

Personal

Preferences

1

2
3

Change
Password

Playback
Preferences

Name

1

2

3

4
5

7

8

9

8

Change

Greetings

Play Active
Greeting

Record Active
Greeting
Select Active
Greeting
Edit
Greetings

Skip Toggle

Delete Active
Greeting

Review
Schedule

Activate
Schedule

Messages

1

11

2

3
33

55

6

7

8

9

#

Play

Backup

Replay
Message

Pause/
Continue

Fast Forward

Forward to
End

Play Date
and Time
Forward
Message

Delete
Message

Reply to
Message
Save
Message

New Message/
Keep as New

69

SMS and Two-Way Messages

SMS Messages

Short Me ss age S erv ice ( SMS ) mes sa ges are sh ort
text messages, also called text and numeric
messages. You can send SMS messages through
any email account or on nextel .com.

Your phone receives SMS mess ages sent to its
SMS address, but does not send SMS messages.

Your phone's SMS address is your
[e-mail].

If your phone is powered off when you receive a
message, your phon e notifies you the next time
you power it on. If you are out of your coverage
area, your phone alerts you when you return to
your coverage area .

Your ph on e a tte mp ts t o de li ver t hese mes sa ge s f or
up to 7 days.

Receiving a Message

When you receive a text and nume ric message,
New Text Me ssage appears on the display.

To view the message:

1 Press A unde r Read.
2 If the message fills more than one screen, scroll

to read it.

3 To keep the message, press A under Save.

-or-

To delete the message, scroll to the end of the
message and press A under Delete.

To dismiss the message notification:

Press A under Back. This icon w appears on
the display, reminding you that you have a new
message.

Reading from the Message Center

1 From the main menu, select Messages > SMS.
2 Scroll to the message you want to read.
3 Press A unde r Read.
4 If the message fills more than one screen, scroll

to read it.

5 To keep the message, press A under Save.

-or-

70

SMS an d Two - Wa y Me ssages

To delete the message, scroll to the end of the
message and press A under Delete.

Calling and Storing Numbers

If an SMS me ssage you receive contains a phone
numb er, yo u ca n ca ll that num be r by pressing s
while viewing the message.

If an SMS me ssage you receive contains a phone
number, Direct Connect number, or Talkgroup ID,
you can ca ll or send a call alert to that number, or
store that number to Contacts. Press m while
viewin g t he mes s ag e to ac cess thes e options .

To call the number, select Call Back.
To send a call alert, select Alert, then press the

PTT butt on.
To store the number to Contacts, select Store

Number.

Two-Way Messages and Net Alerts

Two-Way messages can be sent and received
through any email account and on nextel.com.
Your phone sends and receives Two-Way
messages thro ug h W ir ele ss Data Ser v ic es .

Your phone 's Two- Way Messag ing ad dres s is your
[e-mail].

When you receive a Tw o-Way message, your
phone no tifies yo u with a Net alert. Ea ch Net aler t
lets you view the Two-Way message associa ted
with it.

Net ale rts ap pe ar i n t he me ssa ge ce nter . T wo- W ay
messages appear in the Wirel ess Data Services
browser.

Receiving a Message

When you receive a Tw o-Way message, a Net
alert notification appears on the display.

To view the message:

Press A unde r Goto.

This lets you read the message throug h Wireless
Data Services.

To dismis s the Net alert notification:

Press A under Back. This icon w appears on
the display, reminding you that you have a new
Net alert.

Accessing Two-Way Messages

From Wireless Data Services
1 From the main menu, select Net > Text

Messaging > Read M essages > Me ssage
Inbox.

71

Two-Way Messages and Net Alerts

2 Select the message you want to view.
From the Message Cen ter
1 From the main menu, select Messages > Net

Alert.

2 Press A under Goto.

This takes you to your Message Inbox and lets
you read messages through Wireless Data
Services.

3 Select the message you want to view.

Deleting Net Alerts

When yo u de lete a Net aler t, t h e Tw o-Way
message is not deleted, but it is no lo nger
accessible thro ugh the mess age center. You can
still access the message through Wireless Data
Services.

1 From the main menu, select Messages.
2 With Net Alert high li ghted, press A under

Goto.
3 Press m.
4 Select Delete.
5 Press A under Yes to conf irm .

Sending Two-Way Messages

To send a Tw o-Way message from your phone:

1 From the main menu, select Net > Text

Messaging > Send M essage.

2 If you are sending the message to a new

address, select New Address. -or-
If you are sending the messag e to an address

you already sent a message to, select Sent

Address.
To send a message to a n ew address:
1 Enter the phone number or email address of the

person you are sending the message to.

Note: Use the rig ht o pti on ke y to s wit ch b etw een

text entry modes .

2 Press A unde r Ok.
3 Select Compose New to compose and send a

new messa ge. -or-

Select Sent to send a previously sent message.

Scroll to th e sen t me ssa ge you w ant t o se nd an d

press A under Ok.

4 Press A unde r Send.

72

SMS an d Two - Wa y Me ssages

To send a message to a sent address:
1 Scroll to the phone number or email address you

want to send the message to and press A
under Ok .

2 Select Compose New to compose and send a

new messa ge. -or-
Select Sent to send a previously sent mess age.

Scroll to th e sen t me ssa ge you w ant to send an d
press A under Ok.

3 Press A under Send.

73

Wireless Data Services

You can use your phone’s Net feature to access a
suite of w ireless data products known as Wireless
Data Services. Services include Text Messaging,
Instant Messagin g, Wireless Web, Add ress Book,
Mobile Email and more.

Most se rvices re qu ire the acti va ti o n of a r ate plan
with Wireless Data Services or the separate
purchase of a Wireless Data Services plan. To
order, call 1-800-NEXTEL6 or contact your Nextel
sales representative.

* Wireless Data Services is available in the continental U.S.,

Canada, Mexico, Brazil, Argentina, and Peru. Wireless Data
Services usage outside of the continental U.S. may incur
additional charges. See nextel.com for details.

Wireless Data Services

• Text Me ssaging Ser v ice — send and receive

messages when it is too loud to talk, too quiet, or
too private a conversation. You can send and
receive these messages from your phone,
through an emai l account, and from nextel.co m.

• Web Service — access the wireless Internet

from your Nextel phone for information and

servic es from ov er 80 top wireless web sites.

Other services and features available include

access to any wire le ss Int e rnet addre ss .

Condu c t topic and ke y wor d sea r c he s, and

bookmark sites and applications.

• Downl oads - personalize y our phone with

downloadable ring tones, applic ations, g ames,

and wallpa pers.

• Address Book — program your Contacts from

the Internet.

• Mobil e Email — access person al and of fice

email accounts from your Nextel phone

(includes access to AOL

mail).

• Instant Messaging — send and receive instant

messages through a phone-based interface

(includes access to AOL

MSN Messenger®, and Yaho o! Messenger®).

®

, MSN®, and Yahoo!®

®

Instant Messenger™,

74

Wireless Data Services

Accessing Wireless Data Services From Your Phone

You must first enable security, on your phone, to
receive Wireless Data Services. Enabling security
secures your data during over-the-air transmission
to and from your phone. See “Enabling Security”
on page 6.

To acces s your office or corporate e-mai l, address
book and other related services from your Nextel
phone, you will need to download the Desk
Assistant program to your office PC. If you have
an IT Admi nistrator, you may need to review your
company 's policy f or desktop software an d
deter m in e an y necessary tech nical or sec u r ity
requirements.

To acces s other Wir eless Data Services:

1 Press m to access the main menu and select

Net.

Your Wireless Data Services home page

displays.
2 Choose the service you want to access.
To access Text Messaging:

Select Text Messaging > Send Message.

To access the Web:

Select Web Sites, Downloads&Services, or

Search

To access Address Book:

Select Business Tools > Address Book

To access personal and office email accounts:

Select Email and IM > Email

To acces s Instant Messaging:

Select Email and IM > IM

To access Personalization catalogs:

Select Downloads

Many screens will require you to enter text. For
information on entering text, see “Entering Text” on
page 30.

Navi gat i on Ke ys

• Home—Press e to return to your home page.
Tip: Press e twice to return to your phone's idle

screen.

• Back—Press * to return to a previous screen.

75

Tip: While navigating through Wireless Data

Services screens, a number may appear to
the left of the application or topic you want
to access . Pre ss the co rr espon di ng numb er
on the keypad for quicker access to that
application or topic.

When transmitting highly personal or sensitive
data, such as a credit card number, this iconE
appears, indicating that the data is encrypted
during transmission.

Note: You may be asked to (re)enable security

as Nextel adds new services or upon your
return to the U.S. after traveling.

Guides and Demos

Quick Start Guides and demos for Wireless Data
Services can be accessed on nextel.com.

Guides an d Demos

76

GPS Enable d

Your phone’s GPS En abled feature uses
information from Global Positioning System (GPS)
satellites orbiting the Earth to determine the
approximate geographical location of your phone,
expres sed as latitude and longitude. The
availability and accuracy of this location
information (and the amount of time that it takes to
calcul ate it) will va ry de pendin g on the enviro nment
in which you are using the GPS feature. For
example , GPS location fixes are often difficult t o
obtain indoors, in covered locations, betwee n high
buildi ngs, or in ot he r si tu ati on s w here you have not
establ ished a clear broad v iew of the sky. SEE:

“IMPORTANT: Things to Keep in Mind”.

When you m ake a 911 emergency cal l, the GPS
feature of your phone can help emergency
personnel locat e you if your phone has adequate
access to GPS satellite signals and your
emergenc y res ponse center is eq uipp ed to pr oces s
such information.

You can also use the GPS feature to view your
approximate location. Location information
appears on the phone’s display.

If your phone is connected to a laptop computer or
similar de vi ce, so ftw are runn in g on tha t devi ce can
request your location. To protect your privacy, you
can control wheth er these requests are granted.

IMPORTANT: Things to Keep in Mind

If you are using the GPS feature of your phone
while driving, please give full attention to drivin g
and to the road.

Where adequate signals from multiple satellites
are not av ailable (usually because your GPS

antenn a cannot establish a view of a wide area of
open sky), the GPS feature of your phone WILL

NOT WORK. Such situations include but are
not limited to:

• In underground locations

• Inside of buildings, trains, or other covered
vehicles

• Under any other metal or concrete roof or
structure

• Between tall buildings or under dense
tree-cover

• Near a powerful radio or television tower

77

Making an Emergency Call

• When your GPS antenna is covered (for
example, by your hand or other obje ct) or
facing the ground

• In temperature extremes outside the
operating limits of your phone

Walking or driving very slowly may also
substantially reduce GPS performance.

Even where locat ion information can be
calculated in such situations, it may take much
longer to do so, and your location estimate may
not be as accurate. Therefore, in any 911 call,
always report the location to the eme rgency
response center if you can and if you cannot,
remain on your phone for as long as the
emergency response center instructs you.

Even where adequate signals from multiple
satellites are available, your GP S feature will
only provide an approximate location, often
within 150 feet (45 meters) but sometimes
much further from your actual location. Advice
on how to improve GPS performance is
provided in “Enhancing GPS Performance” on
page 79.

While the GPS feature of your phone can b e a
valuable navigational aid, it does not replace the
need for careful navigating and good judgment.
Never rely solely on one device fo r navigation.
Remember that the accuracy of the location

information an d the time n eeded to ob tain it will
vary depending on c ircumstances, particularly the
ability to r ecei ve si gn al s fr om ad equa te nu mber s o f
satellites.

On emergency calls, your phone uses assistance
information from the phone network to i m prove the
speed and accuracy of your phone’s location
calculation: if such assistance informati on
becomes un avai la bl e, it m ay r educe t he spee d a nd
accuracy of the location calculation.

The satellites used by the GPS feature of your
phone are controlled by th e U.S. government and
are subj ec t to c han ge s imp leme nt ed in acc or dan ce
with the Departme nt of D efense GPS us er policy
and the Federal Radionavigation Plan. These
changes may affect the perfor mance of th e G PS
feature of your phone.

Making an Emergency Call

Dial 911 to be connect ed to an eme rgency
response center. If you are on an active call, you
must en d it be f ore cal ling 911.

When yo u make an emer g e nc y 911 call, the GP S
featur e of your p ho ne be gi ns to se ek inf o rm ati on to
calcul ate your approximate location. It will take

the GPS feature of your phone some time to
determine your approximate location. Even

where yo ur phone has good access to sufficient

78

GPS Enabled

GPS satellite sign als and network assist data, it
may take 30 seconds or more to determine the
approxi mate lo cati on. Thi s time wil l incre ase wher e
there is reduced access to satellite signals. When
your approximate location is determined, it is made
available to the appropriate emerge ncy respon se
center.

In some cases, your local 911 emergency
response center may not be equipped to
receive GPS location information. For this

reason, and because the GPS location information
reported is only approxim ate or may not be
available in your location (see “IMPORTANT:
Things to Keep in Mind” on page 76), always
report your location to the 911 operator you
speak to wh en making an emergency call, if able,
just as you would when using a phone without GPS
capabilities.

Note: If yo u ar e con ce r ne d ab ou t whether you r

local 911 emergency response center is
equipped to receive GPS location
information, contact your local authorities.

In general, if your phone has access to signals
from more GPS satellites, your location will be
determined faster and more accurately than if your
phone ha s access to signals from fewer GPS
satellites.

If your phone does not have adequate access to
GPS satellites signals, the location of the nearest
cell tower in conta c t wi th your phon e is
automatically made available to the emer gency
response center, if the center has the capability to
receive such information.

See “Enhancing GPS Performance” on page 79 for
information on how to help your phone determine
your location.

Viewin g Your Approx i mat e Location

1 From the main menu, select GPS > Position.
2 Scroll to view the entire screen.

This disp la ys the follo w in g inf orm a tio n ab ou t the
last time your location was calculated:

• The time (as Greenwich Mean Time) and date
that the location was last calculated.

• The approximate location, expressed as latitude
and long itu de .

• The estimated accuracy of the calculated
location. This estimate of accuracy is only a very
rough estimate and may vary s ubstant ially from
the actual accuracy of the approximate location
info rmation reported.

79

Enhancing GPS Perfo rma nc e

• The number of satellites used to calculate the
location. In general, more satellites make for
better accuracy.

To calculate your location again:

Press A under Rfrsh.

It may take your phone several minutes to
complete the process of determining your location.
During this time, a message usually appears on
your phone’s display saying your phone is
scanning for satellites. For tips on getting the best
location calculation, see “Enhancing G PS
Performance”.

The Position screen displays th e updated
information.

To cancel a location calculation before it is
completed:

Press A under Cancel to return to the
Position screen. -or-

Press e to return to the idle screen.

Each time approximate location of your phone is
calculated, th e latest location information is stored
in your phone and remains there even when your
phone is powered off. You will see thi s information
the next time you view the Position screen.

If you received a phone call or alert while
attempting to determine your location, the Position
screen will disappear, but your phone will continue
attempting to determine its location. If it is
successful, the new location information w ill be
displa yed the next time you view the Position
screen.

Enhancing GPS Performance

Sometimes the GPS feature of your phone may be
unable to complete a locatio n calculat ion
successfully. If this happen s when you are making
an emergency call, the location of the nearest cell
tower in contact with your phone is made available
to the appropriate emergency response center if
the center has the capability to receive such
information. If this happens when you are trying to
view your location on the phone’s display, you will
see a messa ge indica ting that your phone cannot
access satellites.

To improve accuracy and increase your chances of
a successful calculation, do the following while
your phone is dete rmining yo ur approximate
location:

80

GPS Enabled

• Stay in the open. The GPS feature works best
where the re is nothing between yo ur ph on e and
a large amount of open sky. If possible, go
outside, away from tall buildings and foliage.
While performa nc e in a bu ild in g is imp r ov ed by
moving clo ser to w ind ow s , gl ass wi th c ert a in su n
shielding films may block satellite signals.

• Hold your ph on e t o en ha nc e r ec ep ti o n . Signals
from GPS satellites are transmitted to your GPS
anten na, which is inside the back of your phone,
opposite the earpiece, above the label with your
servic e provider’s nam e on it. Hol d yo ur ph on e
away from your body, giving the antenna clear
access to satellite signals. Do not cover the
antenna area with your fingers or anything else.

GPS antenna area

• Stand still. If possible, stand still until your phone
is finished determining your location. Moving
your phone at a walking pace while your phone
is calculating your approximate location may
substantially decrease GPS performance.

• In a c ar. Whe n u si ng t he G PS Enab l ed f eatu r e i n
a car, positio n yo ur ph on e so that the GPS
antenna has good a ccess to GPS signals
through the car’s windows. Typically, the GPS
antenna has best access to GPS signals in a car
when placed near a window.

Note: Although moving your phone at a walking

pace decreases GPS performance,
moving it at the speed of a moving car
does not.

• Stay in network covera ge . De pe nd ing on who
your service provider is, the network will provide
your phone with information that helps
determine your location more quickly and
accurately.

81

Updating Satellite Almanac Data

Updating Satellite Almanac
Data

Another way to keep the GPS fe ature of your
phone working well is to keep your satellite
almana c data up to date.

The Unit ed States government maintains an
almana c of da ta abo ut w her e GP S sat el l ites ar e a s
they orbit t he Earth. This information i s available to
your phone. Keeping your satellite al manac up to
date helps your phone determine your location
more quickly.

The almanac contains information about the
location of satellites, their operational status, and
other sa te ll ite in f orma ti o n. Ke ep i ng th is in fo rmat i on
update d enhances the performance of your GPS
feature. In most cases, your phone will be able to
get a fix in strong satellite signal conditions with
outdated almanac data, but it may take longer.

Note: When you make an emergency call, your

phone do es not r el y up on the alm anac to
determine your location.

If your satellite almanac dat a is out of date, your
phone ma y prompt you to update it. Follow the
instructions that appear on the phone’s display.
You may be asked to go to a web site or call a
custo m er ca re number .

Setting Privacy Options

Your phone’s GPS privacy options control whether
software ap pl ic atio ns may vi ew t he lo cati on of you r
phone.You may set your phone to one of these
GPS privacy options:

• Restricted — No softwa re applic ations may
view the location of your phone. However,
location information may still be available to the
phone’s owner, fleet manager, or account
administrator.

• Unrestricted — All applications may view the
locat ion of your phone, without notifying you.

• By Permi s si on — When an application
attempts to view the location of your phone, you
will be prompted to give permission. However,
location information may still be available to the
phone’s owner, fleet manager, or account
administrator.

Note: Privacy options do not apply to the

transmission of location information
during em ergenc y 911 calls .

To set your GPS privacy options:

1 From the main menu, select GPS > Privacy.
2 If your GPS PIN security feature is enabled,

enter your GPS PIN. (See “Setting the GPS PIN
Security Featu r e” for more info rma ti on .)

82

GPS Enabled

3 Scroll to the privacy setting you want.
4 Press A under Select.

Setting the GPS PIN Security Feature

To prevent your GPS privacy settings from being
altered without your knowledge, your GPS privacy
option can be protected by a PIN.

When you receive your phone, the GPS security
feature is turned off, so you do not have to enter a
GPS PIN to access your G PS priva cy option s . If
you turn this feature on, you will be required to
enter a GPS PIN to access your GPS privacy
options.

To turn the GPS Enabled security feature on or off:

1 From the main menu, select Settings >

Security > GPS PIN.
2 Scroll to On or Off.
3 Press A under Select.
4 Enter the current GPS PIN.

Note: When you receive your phone, your GPS

PIN is 0000 .
5 Press A under Ok.
To change your GPS PIN:

1 From the main menu, select Settings >

Security > Change Password > GPS PIN.

2 Enter the current GPS PIN.

Note: When you receive your phone, your GPS

PIN is 0000 .

3 Press A unde r Ok.
4 Enter the new 4- to 8-digit GPS PIN.
5 Press A unde r Ok.
6 Enter the new 4- to 8-digit GPS PIN to confirm.
7 Press A unde r Ok.

Using GPS with Map Software

You can us e the GPS feature of your phone t o
provide approxim ate loca tion data to a laptop
computer or similar device that is running
interactive map software such as that made by
DeLorme or Microsoft. This way, if your phone has
good access to GPS signals, your approximate
position on a map can be made available as y ou
travel in a vehicle.

To do this, connect your phone to your lapt op (or
other device) with a data cable and set your phone
to transmit data (see “Getting Started” on page 83).
Your phone then provides your approximate
location to the device running the map software,
which displays your location on a map. Your phone
provides a n u pd ate d l o cat ion ev er y se cond an d th e
map softw are displays your changing location on
its map.

83

See “Enhancing GPS Performance” on page 79 for
more details on obtaining good location
information.

Note: Be cause your ph on e is con t in uo us ly

determining your location, using the GPS

feature of your phone with map software

uses th e phone’s battery power quickly .

Software Compatibility

Your phone sends location information to your
laptop or other device using the standard Nati onal
Marine Electroni cs Association (NMEA) format .
Your phone supports output messages in
NMEA-0183 format and supports the following
NMEA-0183 sentences: GGA, GLL, GSA, GS V,
RMC, and VTG.

The map software running on your laptop or other
device must support NMEA 3.0.

Getting Started

To connec t your phone to your laptop or other
device:

1 Open the connector cover.

Using GPS with Map Software

connector
cover

2 With the phone’s di spla y fac ing up , ins ert the

data cable’s connector into the accessory
connector, until yo u hear a cli ck.

3 Insert the data plug into the COM port of your

laptop or other device.

84

GPS Enabled

Make sure no other application is usin g the COM
port sel ected.

Make sure the COM port settings of your laptop or
other device are set to the following:

• Bits per second: 4800

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: Hardware

To set your phone to send location information to
your laptop or other device:

1 From the main menu, select GPS > Interface.
2 With NMEA OUT hi gh lighted , pres s A under

Change.
3 Scroll to On.
4 Press A under Select. Your phone is now

sending location data to your laptop or other

device.
To stop your phone from sending location data to

your laptop or other device:

Set NMEA OUT to Off.
Each tim e you power your phon e on , NMEA OUT

is automatically set to Off.

85

Customizing Your Phone

Setting the Volume

To set the volume of th e sound comi ng from the
phone’ s earpiece or speaker:

1 From the main menu, select Settings > Volume.
2 Scroll to Earpiece to set the earpiece volume.

-or-

Scroll to Speaker to set the speake r volume.
3 Press A under Change.

4 To select the volume :

Scroll left or right. -or-

Press t he volume controls.
5 Press A under Ok.
To set the volume of the phone’s ring:

Press t he volume controls.
For another way to set the volume of the phone’s

ring, or the volume of many other sounds your
phone ma kes:

1 From the main menu, select Settings > Volume.
2 Scroll to the option you want and make the

change. Choose Line 1 or Line 2 to set the

volume of the phon e’s ring when you get a call
on that line.

See “Vol ume Featu res” on page 87.

Setting Your Phone to Not Ring

To set your phone to make no sound when you
receive phone calls, Direct Connect calls, Group
Connect calls, message notif ication s, and call
alerts, s ee “S et tin g Yo ur Ph one to V ibr a te ” o n p ag e

54.
To set your phone to vibrate instead of making a

sound when you receive Direct Connect calls and
Group Connect calls, even if you want your phone
to ring for other features:

1 From the main menu, select Settings > DC/GC

Options > Al ert Type.
Tip: If Alert T ype does not appear: From the

main menu, select Ring Tone s . Make sure
Vibr ate All is set to Off. Repeat step 1.

2 Press A unde r Change.
3 Scroll to Vibrate.
4 Press A unde r Select.

86

Customizing Your Phone

Seeing the Display Better

To set the contrast of the display:

1 From the main menu, select Settings >

Display/Info > Contrast.
2 Press A under Change.
3 Scroll left or right to set the contrast.
4 Press A under Ok.

Using Settings

Settin gs contains many submen us that let you
customize your phone.

Display/Info Features

The Display/Inf o menu controls how the keypad
and disp lay appear:

• Backlight — controls how long the backlight

stay s on after you make or receive a call.

•Clock — con trols whet he r the tim e an d date

appea rs on the idle screen, sets the fo rmat of

the time and date, and sets the year.

•Contrast — sets the contrast on the display.

See “Seeing the Display Better”.

• Language — sets the language that your phone

displays.

Phone Calls Features

The Phone Calls menu controls how your phone
handle s phone calls:

• Set Line — sets phone line 1 or phone line 2 as
the active line for outgoing calls.

• Any Key Ans — If this feature is on, you can
answer calls by pressing any number key on the
keypad.

• Auto Redial — sets your phone to automatically
redial calls you make when the system is busy.

• Call Waiting — See “Call Waiting” on page 43.

•Auto Ans — sets your phone to au tomatically

answer an incoming call after a specified
number of rings. When this feature is on, the
phone answers by connecting you to the caller;
it does not send the call to voice mail, unless
you are out of coverage or on the line.

• Minute Beep — causes a bee p to so un d ev ery
minute of an active call.

•Call Duration — causes the duration of a call to
appear on the phone’s display when the call
ends.

•TTY — lets you use your phone with a TT Y
device. See “Mak ing TTY Calls” on pag e 49.

• Notifications — See “Setting Notification
Options” on page 58.

87

Using Settings

DC/GC Options Features

The DC/GC Options menu controls how your
phone ha ndles Direct Connec t calls and Group
Connect call s:

• Tkgrp Silent — controls whether you hear
Group Connect calls to your T alkgroup. See
“Receiving Group Connect

TM

Calls” on pa ge 47.

•Tkgrp Area — lets you define your Talkgroup
area.

• One Touch DC — See “Setting One Touch
Direct Connect

• Alert Type — controls how your ph one notifies
you when you receive Direct Connect calls and
Group Connect calls. See “Setting Your Phone

®

” on page 45.

to Not Ring” on page 85.

Vo lume Features

The Volume menu sets the vol ume of sounds your
phone ma kes:

•Line 1 — sets ring v olume for phone line 1.

•Line 2 — sets ring v olume for phone line 2.

• Messages — sets the volume of message

notifications.

• Earpiece — sets the volume of sound coming
out of the earpiece.

• Speaker — sets the volume of sound coming
out of the speaker.

•Keypad — sets the vo lume of sou nd associ at e d
with pressing keys and buttons.

•Data — sets the volume of sounds that notify
you that yo u ar e re ce iv in g a cir c u it data call.

Security Features

The Security menu lets you turn security features
on and off and change passw or d s:

• Phone Lock — turns on a feature that locks
your phone: Lock Now takes ef fect i mmediat ely;
Auto Lock takes effect when your phone is
powered off and then on. An unlock cod e is
required to enable this feature, to unlock the
phone, and to set a new unlock code. Contact
Nextel Customer Care for your default unlock
code.

•Keypad Lock — locks the phone’s keypad,
either immediately or automatically after a set
period of inact i vity. See “Lockin g the Keyp a d” on
page 15 for more information on locking and
unlocking the keypad.

• SIM PIN — enables and disab les your phone’s
SIM PIN security feature. See “Unblock ing the
PIN” on page 13.

88

Customizing Your Phone

• GPS PIN — enables and disables you r pho ne ’s
GPS PIN security feature. See “Setting the GPS
PIN Secur it y Fea tur e ” on page 82.

• Change Passwords — changes your phone
unlock code, security code, SIM PIN, and GPS
PIN.

Advanced Features

The Adva nc ed me nu co nt ai ns adva nc ed an d rar ely
used Settings features.

• Alert Timeout — controls the amo u nt of time a
tone continues to sound when you receive a
message notification or call alert.

• Headset/Spker — sets headset option. See
“Using a Headset” on page 89.

• Connectivity — Network ID sets the phone’s
network ID s and t he ir r oa mi ng opt i on s unde r the
direction of Nex tel Customer Care; Master
Reset lets Nex tel Cu st om er C are re se t your
servic e in the ev ent of a security or provisioning
problem.

• Reset Def a ults — Reset Settings returns all
settings to their original defaults; Reset All
returns all settings to their original defaults and
erases all stored lists. Use only under the
direction of Nex tel Customer Care.

•Return to Home — controls how long the recent
calls list disp lays after ca l l s.

• Phone Only — prevents your phone from
making or receiving Direct C onnect or Group
Connect calls.

•Baud Rate — sets the baud rate at which your
phone communicates with a laptop computer,
PC, or similar device.

Optional Features

VoiceRecord and V oice-Activated Dialing can be
downloaded for an additional fee on
nextel.com/downloads.

89

Using a Headset

If you use a headset or similar device with your
phone, you can set yo ur phone to send incoming
sound to the headset only, or to the headset and
the speaker at the same time:

1 From the main menu, select Settings >

Advanced > Head set/Spkr.
2 Press A under Change.
3 Scroll to Hd setOnly to send incomi ng sound to

the he adset only. -or-

Select Hdset&Spkr to send incom in g so un d to

the headset and ring tones to the speaker.

4 Press A under Select.

Note: When using a headset, the PTT button on

your phone works the same way as when
you are not using a hea ds e t. Di r e ct

®

Connect
be heard thr o ug h th e headset .

Attaching a Headset

1 Lift the audio jack cover.
2 Insert the headset connector firmly into the

audio jack. You may have to rotate the headset

jack until it fits securely into the audio jack.

and Gro up Connect sounds will

Using a Remote PTT Button

If you are using a headset or other accessory with
a remote PTT button, you can use the remote PTT
button for phone calls and Di rect Connec t calls.

For phone calls, use the remote PTT button to
answer ca lls, swit ch between calls, and end calls.
Hold the remo te PTT bu tto n for less tha n 2
seconds to answer calls and switch between calls.
Hold the remo te PTT bu tto n for more than 2
seconds to end calls.

For Direct Connect calls, use the remote PTT
button as yo u wou ld th e PTT butt on on your ph one .

90

Nextel® Customer Care

There are a number of features available with your
Next el serv ic e and your ne w i305 phone, so you
may be overwhelmed at first. R elax! Nextel
Customer Care is here to help. If the feature
information and instructions in this guide don’t
answer all your questions, or if you would like to
inquire about other Nexte l products and servi c es,
please feel free to contact us. Should you need
assistance, please contact us from a landline
phone, so that we can trouble shoot any i s sues
associated with your mobile phone.

Please take a few steps to gather information
about your phone and account prior to c ontacting
us. In a cco rda nce wi t h Ne xt el’s A ut hor i zed Co ntac t
Policy, you will need to supply account specific
information to validate that you are authorized to
receive information about and make changes to
the account. At minimum, we ask that you have
your Personal Telephone Number (PTN) and
Account number ready when you call. This will
better able us to provide you with the highest level
of service possible.

Domestic Customer Care

Visit next el.com f or a variety of Customer Care
services:

• Browse for information on phones, coverage,
rates and other Nextel services. View and
downloa d us er' s gu ides, try ou t our in ter a c tiv e
virtual product and service demos, find answers
to frequently asked questions, order
accessories, locate service and repair centers,
upgrade phone so ftware, send a message and
more.

• For self-service on your Nextel account, click on
My Accoun t to view your account, pay your bill,

add phones to your account, reset your voice
mail password and more.

• For online assist ance, click on Contact Us to
send us an email request. Our representatives
are committed to assisting you. Every effort wil l
be made to address your questions or concerns
withi n 2 4 ho ur s. Co nta ct u s t o ad d Wi rel es s W e b
and other servic es , ch an ge rate plan s, inquire
about your bill and more.

Or, call us at 1-800-639-6111 or dial 611 from your
Nextel phone.

91

Nextel Worldwide® Customer Care

When traveling outside of the U.S. an d Canada,
call [phone] for your Custome r Care
service needs. This customer care number is
toll-free from your Nextel phone.

International coverage, rates, and other
information is available on nextel.com.

Nextel Worldwide® Customer Care

92

Understanding S tatus Messages

You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
condit ions under which it appeared. The following
table lists and describes the status messages.

Status Messages Message Description

Number Not in
Service

User Not Available

User Not
Authorized

Please Try Later

User Busy in Direct
Connect call

User Busy in Data

The number that you entered is not
valid.

The phone that you called is either
busy, out of coverage, or turned
off. Please try again later.

The person that you called has not
purchased this service.

This service is temporarily not
available. Please try again later.

The phone that you called is busy
in a Direct Connect call.

The phone that you called is busy
using Nextel Wireless Web
services.

Status Messages Message Description

Service Restricted

Service Not
Available

System Busy

Server Not
Responding

Service Conflict

Please Try Again

Self Check Error +
Number Code

Self Check Fail +
Number Code

This service was restricted by
Nextel, or this service was not
purchased.

You are either out of coverage or
having problems with provisioning.

The system is experiencing heavy
traffic. Please try again later.

Server is currently down or traffic is
too high. Please try again later.

This service cannot be enabled
because an incompatible service
has already been turned on.

An error occurred. Please try
again.

A fault was detected with your
phone. If this error recurs, note the
error code and contact Nextel
Customer Care.

An operational fault was detected
with your phone. Note the numeric
code, turn your phone off, and
contact Nextel Customer Care.