Motorola I275 - SOUTHERNLINC User Manual

SouthernLINC Wireless

iDEN Digital Multi-service Data-capable Phone

IMPORTANT NOTICE: PLEASE READ
PRIOR TO USING YOUR PHONE

The SIM card provided in this kit is intended for use with
the phone provided in this package.

Loss of certain features will result when using a SIM
card from one of the following models: i30sx, i35s,

Contents

Getting Started........................................... 1

Locating Your SIM Card ....................................2

Battery...............................................................2

Activating Service..............................................5

Powering On and Off.........................................5

Enabling Over-the-Air Security..........................6

Using Speakerphone.......................................19

Using Mute ......................................................20

Making Emergency Phone Calls .....................20

LINCaround

SM...................................................... 21

Channels and Codes.......................................22

Private LINCaround Calls................................24

Emergency Calls Using LINCaround Mode ....25

Setup Options .................................................25

Editing Entries .................................................34

Deleting Entries ...............................................35

Checking Capacity ..........................................35

Creating Pauses and Waits.............................35

International Numbers .....................................36

Accessing Contacts with GSM Phones ...........36

Call Forwarding........................................ 37

Forwarding All Calls ........................................37

Group Calls ...............................................46

Group Calls .....................................................46

Memo .........................................................48

Ring Tones................................................49

Setting Your Phone to Vibrate.........................49

Ring and Vibrate .............................................50

Assigning Ring Tones to Contacts ..................50

Voice Mail Messages............................... 57

Receiving a Message ......................................57

Accessing Voice Mail from

the Message Center ...................................57

Sending Unanswered Calls to Voice Mail .......57

Text Messages ......................................... 58

Setting Up........................................................58

Receiving a Message ......................................58

My Info.......................................................67

Viewing My Info...............................................67

Editing My Info ................................................67

Setting Sending Options .................................68

Using LINC View.......................................69

Sending My Info and Contact Information.......69

Datebook ...................................................72

Resuming Applications....................................81

Ending Applications.........................................81

Downloading Applications ...............................81

Deleting Applications.......................................82

Managing Memory...........................................82

Shortcuts on the Main Menu ...........................82

Java Applications and GPS Enabled...............83

GPS Enabled ............................................ 86

Customizing Your Phone.........................97

Setting the Volume..........................................97

Setting Your Phone to Vibrate.........................97

Changing the Look of Your Phone ..................97

Airplane Mode — Temporarily Turning Off Calls

99

Using Settings ................................................. 99

Profiles ....................................................104

Understanding Status Messages ......... 110

Using a Headset..................................... 112

Attaching a Headset ......................................112

Using a Remote PTT Button .........................112

Safety and General Information ........... 113

RF Operational Characteristics .....................113

Portable Radio Product Operation and EME

DECLARATION OF CONFORMITY

Per FCC CFR 47 Part 2 Section 2.1077(a)

Responsible Party Name: Motorola, Inc.

Address: 8000 West Sunrise Boulevard

Note: This equipment has been tested and

found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur

Motorola, Inc.
Consumer Advocacy Office
1307 East Algonquin Road
Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD US for hearing
impaired)
1-800-461-4575 (Canada)

names are the property of their respective
owners.

Software Copyright Notice

The Motorola products described in this manual
may include copyrighted Motorola and
third-party software stored in semiconductor
memories or other media. Laws in the United
States and other countries preserve for Motorola
and third-party software providers certain
exclusive rights for copyrighted software, such
as the exclusive rights to distribute or reproduce

Getting Started

audio jack

volume
controls

retractable
antenna

p Power button.

Navigation key — press the arrows to

Getting Started

To start using your i275 phone:

• Make sure your SIM card is in place.

• Charge the battery.

• Activate your service.

• Enable over-the-air security if you are prompted

to.

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a

If your SIM card is not in the SIM card holder, it
may be in the box your phone came in, attached to
a piece of plastic about the size of a credit card. If
this is the case, carefully detach your SIM card
from the surrounding plastic and insert it as
described in “Inserting Your SIM Card” on page 14.

If there is no SIM card in your phone or the box,
contact SouthernLINC Wireless at
1-800-406-0151.

Battery

3 Remove the back cover from the back of your

phone.

3 Replace the back cover and press it gently until

you hear a click.

Getting Started

3 Plug the other end of the charger into the

accessory connector.

Charging Times

See your battery and charger to determine the
appropriate charging time.

Battery Charger

Rapid Mid-Rate

High
Performance

1.5 hours 5 hours

Activating Service

Removing the Battery

1 With the phone powered off, remove the back

cover.

2 Remove the battery by pushing the battery

toward the antenna and lifting it out.

• The battery capacity is degraded if the battery is

stored for long periods while fully charged. If
long term storage is required, store at half
capacity.

Activating Service

The first time you power on your phone, you must
be in your local calling area. This activates your
service.

Getting Started

When you receive your phone, the SIM PIN is

0000. Change your PIN to prevent fraudulent use
of the SIM card (see “Changing the PIN” on
page 11).

As your phone connects to the network, you will
see a welcome message and a connecting
message. When the idle screen appears, the
phone is ready to use.

Enabling Over-the-Air
Security

If you are set up to receive over-the-air
programming from SouthernLINC Wireless, you
must enable security the first time you power on
your phone or within 20 days of first activation of
your phone:

1 When you power on your phone for the first time,

after the idle screen appears, you will be

Phone Programming

Phone Programming

Within 24 hours of enabling security, you may
receive an alert notification containing your LINC
ID and Talkgroup lists for InstantLINC Mobile to
Mobile calls.

To accept programming:

1 When you receive an alert notification saying

New Browser Message - Receive
Programming Info, press O or press A

4 Scroll to see your information.

• Line 1 and Line 2 are your phone numbers.

• Your LINC ID is the number that others use to

contact you using InstantLINC Mobile to
Mobile calls. It is filled in when you receive
your first InstantLINC Mobile to Mobile call.

See “My Info” on page 67 for more information
about this feature.

Getting Started

Phone Basics

Any time your phone is powered on, the display
provides you with information and options.

Display Options

Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.

Menus and Lists

Your phone’s features are arranged in menus,
submenus, and lists.

To access the items in a menu or list, scroll using

status icons

text area

menu icon

Phone Basics

Quick Access to Main Menu Items

Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 101.

OK Key

Pressing O:

Main Menu

All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons.

a

Browser Browse the Web.

q

Java Apps Java applications on your

phone. See page 80.

Settings Customize your phone.

Getting Started

Status Icons

Status icons appear at the top of the display. Some
appear at all times. Others appear only when your

l

GPS Find your approximate

geographical location. See
page 86.

d

Contacts View, store, edit contacts.

See page 31.

e

Messages Access messages. See

page 55.

f

Call Forward Set call forwarding

options. See page 37.

k

Call Alert Lists call alerts. See

page 27.

m LINCaround/LA

Options

Launch/Exit LINCaround
Access LINCaround Setup
and Help. See page 21.

SIM Card Security

SIM Card Security

Your SIM card protects your personal information.

1 2

Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.

m LINCaround — Your phone is set

to LINCaround mode.

G J
H K
I

L

Call Forward — Your phone is set
to forward calls. See page 37.

N O

TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See page 43.

t

Roaming — You are using your
phone outside of the SouthernLINC
Wireless network.

Getting Started

When you receive your phone, the SIM PIN is

0000. Change your PIN to prevent fraudulent use
of the SIM card.

Important: If you enter your PIN incorrectly 3 times,

your SIM card is blocked. To unblock
your SIM card, you must contact
SouthernLINC Wireless. See
“Unblocking the PIN”.

1 When the Enter SIM PIN Code screen appears,

enter your SIM PIN. An asterisk appears for

Turning the PIN Requirement On and
Off

When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you turn on
your phone.

Note: If a SIM PIN is required, your phone will

not function until the SIM PIN is entered,
except for making emergency calls.

When the PIN requirement is off, your phone can

SIM Card Security

Important: If you unsuccessfully enter the PUK

code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
SouthernLINC Wireless. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.

To unblock the PIN:

Inserting and Removing Your SIM
Card

Important: Do not touch the gold-colored areas of

your SIM card.

Switching SIM Cards

Moving your SIM card from one phone to another
moves all your Contacts information, but erases
other information. If you remove your SIM card and
use it with another phone, or use another SIM card

Getting Started

Inserting Your SIM Card

1 With your phone powered off, remove the

battery door and battery. See “Removing the
Battery” on page 5.

2 Hold your SIM card as shown. Do not touch the

gold-colored area.

Removing Your SIM Card

Important: To avoid loss or damage, do not remove

your SIM card from your phone unless
absolutely necessary.

1 With your phone powered off, remove the back

cover and battery. See “Removing the Battery”
on page 5.

2 While holding down the tab near the SIM card

holder, slide your SIM card out of the SIM card
holder. Do not touch the gold-colored area.

Accessories

When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.

To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid touching the antenna with any body part.

Accessories

To order accessories, log on to the SouthernLINC
Wireless Web site at www.southernlinc.com/store
or contact your SouthernLINC Wireless sales
representative.

For More Information

If you have questions about your i275 phone,

Making Calls

Making Calls

Your i275 phone makes two types of calls: digital
cellular phone calls and InstantLINC Mobile to
Mobile calls. With InstantLINC Mobile to Mobile
calls, you use your phone as a long-range, digital
walkie-talkie.

Phone Calls

1 Enter the number you want to call.

Tip: To let someone know you want to talk to

him or her on an InstantLINC Mobile to
Mobile call, send a call alert. See “Call
Alerts” on page 27.

Receiving Calls

Phone Calls

When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.

Ways to Enter Calls

InstantLINC Mobile to Mobile Calls

When you receive an InstantLINC Mobile to Mobile
call, your phone emits a chirping sound or vibrates.

1 Wait for the caller to finish speaking.
2 Press and hold the PTT button on the side of

your phone. Begin talking after your phone emits
a chirping sound.

3 Release the PTT button to listen.

From the Keypad

To enter the number you want to call, press the
numbers on the keypad.

If you make a mistake:

• To clear a digit, press A under Delete.

• To clear all digits, press and hold A under

Delete.

• To insert or delete a digit anywhere in the string

of digits you have entered, scroll left or right.

Making Calls

Tip: To find Contacts entries faster, use the

keypad to enter the first letter of the name.

3 Place the call now. -or-

Scroll left or right to display the Contacts type for
the number you want to call.

If you are making an InstantLINC Mobile to Mobile
call, your phone places the call to the LINC ID
stored in the Contacts entry, even if the
InstantLINC Mobile to Mobile icon is not displayed.

From Datebook

If you have numbers stored as part of events in
Datebook, you can use these numbers to make
calls. For information on storing events in
Datebook, see “Datebook” on page 72.

1 From the main menu, select Datebook.
2 Select the day of the event containing the

number you want to call.

3 Highlight or select the event containing the

Missed Phone Calls

Your phone plays the name back to you.

If you are making a phone call, the call is placed
automatically.

Tip: To stop a phone call from being completed,

press e.

If you are making an InstantLINC Mobile to Mobile
call, press and hold the PTT button to place the
call.

Using Speed Dial and Turbo Dial

®

Using One Touch PTT

One Touch PTT sets your phone to call the most
recent LINC ID on the recent calls list, or a LINC ID
you choose, every time you press the PTT button.
See “Setting One Touch PTT” on page 41.

Missed Phone Calls

When you miss a call, this icon V and the number
of phone calls you have missed appear briefly.

Making Calls

Using Mute

Muting calls lets you listen to incoming sound
without transmitting sound. Mute is available
whenever you are on an active call.

To turn mute on:

Press A under Mute.

While mute is on, Unmute appears as a display
option.

response center has the equipment to process
location information. See “GPS Enabled” on page
86, and particularly “IMPORTANT: Things to Keep
in Mind” on page 86 and “Making an Emergency
Call” on page 87, for more information on the
limitations of this feature. Because of the
limitations of this feature, always provide your best
knowledge of your location to the emergency
response center when you make an emergency
call.

Important: Emergency calls cannot be placed while

LINCaround

SM

Note: This is an optional feature. Go to

www.southernlinc.com/downloads or
contact SouthernLINC Wireless at
1-800-406-0151 about its availability for
purchase.

LINCaround allows direct two-way phone-to-phone
communications between two or more phones
equipped for LINCaround. You can make and

• On-network InstantLINC Mobile to Mobile calls

• Data transmission

• Incoming message notification

• Musical ring tones

• Call forwarding

• Messages

• Call Timers

• Call alerts

LINCaround

SM

Note: When switching from the network to

LINCaround, the last channel and code
that were set appear on the LINCaround
idle screen.

While in LINCaround, this icon m appears on the
display, indicating that there is no network signal
and LINCaround is active.

Exiting LINCaround

To set your phone to network mode when

Channels are divided into sets of frequencies that
allow you to make and receive LINCaround calls.
Other parties may also be talking on the same
channel.

Codes help minimize interference from unwanted
messages and other disturbances when you are on
the same channel as others.

To have a conversation, all parties must be on the
same channel and code. For private LINCaround
calls, the person you are calling must be in

Channels and Codes

2 Scroll to Code.
3 Press A under Edit.
4 Select a code.
5 When you are finished, press A under Back

to return to the LINCaround idle screen.

Making and Receiving Code Calls in
LINCaround

To make a code call in LINCaround:

Note: An incoming LINCaround call can be

terminated at any time by pressing e.

Receive All

You can set your phone to receive LINCaround
transmissions from any phone that is set to the
same channel, regardless of the code (1-15), by
setting the code to Receive All. When you receive
transmissions with the code set to Receive All, the

LINCaround

SM

5 When you are finished, press A under Back

to return to the LINCaround idle screen.

Private LINCaround Calls

You can have a private conversation with another
person using LINCaround. When on a private
LINCaround call, no other parties can hear your
conversation. In order to make a private
LINCaround Call, you must use the valid 10-digit
Personal Telephone Number (PTN) of the person

To set the code to Private Only:
1 From the LINCaround idle screen, press A

under Edit.

2 Scroll to Code.
3 Press A under Edit.
4 Select Pvt Only.

Making a Private LINCaround Call

1 Enter the 10-digit PTN of the person you want to

Emergency Calls Using LINCaround Mode

Ending a Private LINCaround Call

A private LINCaround call will end if there is no
communication for 6 seconds.

Note: A private LINCaround call may be

interrupted during the 6 second idle time
by another code call or private call.

The display will return to the LINCaround idle
screen.

Setup Options

LINCaround setup options are available in the LA
Options screen in both network and LINCaround
modes.

To access Setup Options in network:

1 From the main menu, select LINCaround.
2 Select Setup.

To access Setup Options in LINCaround:

LINCaround

SM

Note: If Direct Launch is set to On, you will not

see LA Options when you select
LINCaround from the main menu. In order
to have access to your setup options,
Direct Launch must be set to Off. Or you
can access setup options while in
LINCaround by pressing m and selecting

LA Options.

To turn off Direct Launch:

1 From the Setup screen, scroll to Direct Launch

3 From the Setup screen, scroll to State Tone and

press A under Change.

4 Select Off.

Sending Call Alerts

Call Alerts

Sending a call alert lets the recipient know you
want to talk to him or her on an InstantLINC Mobile
to Mobile call.

When you send a call alert, the recipient’s phone
emits a series of beeps, or vibrates, and displays
your name or LINC ID.

The recipient can:

Receiving Call Alerts

When you receive a call alert, you must answer,
queue, or clear it. You cannot receive phone calls
or InstantLINC Mobile to Mobile calls until you do.

To answer a call alert:

Press the PTT button to make an InstantLINC
Mobile to Mobile call to the sender.

To queue a call alert:

Call Alerts

Viewing Call Alerts

1 From the main menu, select Call Alert.
2 Scroll through the list.

Viewing Date and Time

To view the date and time a call alert was received:

1 From the main menu, select Call Alert.
2 Select the call alert you want information on.

3 Press A under Alert. Ready to Alert appears

on the display.

4 Press the PTT button until Alert Successful

appears on the display.

Deleting Call Alerts

To delete a call alert from the queue:

1 From the call alert queue, scroll to the call alert

you want to delete.

2 Press m.

Viewing the Recent Calls List

Recent Calls

The recent calls list stores the numbers of the 20
most recent calls you have made and received.

If the number of a recent call is stored in Contacts,
the name associated with the number appears on
the recent calls list.

An icon appears beside the name or number
indicating the Contacts type of the number used in
the call. See “Contacts” on page 31.

Viewing the Recent Calls List

1 From the main menu, select Recent Calls.
2 Scroll through the list.

To view the details of an item on the list:

From the recent calls list, select the item you
want information on.

Tip: To view the details of more items, keep

scrolling.

Recent Calls

4 With the Contacts type field highlighted, scroll

left or right to display the Contacts type you want
to assign the number. For information on
Contacts types, see page 31.

5 If you want to add more information to the entry,

follow the applicable instructions in “Creating
Entries” on page 33.

6 Press A under Done.

Deleting Recent Calls

Contacts

Contacts stores up to 600 numbers or addresses.
Each Contacts entry can store several numbers or
addresses.

Information stored in Contacts is saved on your
SIM card.

A Contacts entry contains:

• A name — A name is required if you are storing

• A Contacts type — Each number or address

stored must be assigned a Contacts type:

A

Mobile phone number

B

LINC ID LINC ID number

C

Work1 phone number

D

Work2 phone number

Contacts

Note: You can store numbers up to 64 digits

long, but every 20 digits must be
separated by a pause or wait. See
“Creating Pauses and Waits” on page 35.

• A Speed Dial number — When you store a

phone number, it is assigned a Speed Dial
number. You can accept the default Speed Dial
number or change it.

• A voice name — If you create a voice name for a

number, you can then dial that number by saying

4 Scroll to view the other numbers and addresses

stored for the entry.

Tip: To view more entries, continue scrolling.

Searching for a Name

To search for a name in Contacts:

1 From the Contacts list, press A under Search.

-or­If Search is not one of your options: Press m.

Creating Entries

3 Set this option to Show All.

Creating Entries

A number or address and a Contacts type are
required for all Contacts entries. Other information
is optional. You may enter the information in any
order by scrolling through the entry details.

After you have entered the number or address,
Contacts type, and any other information you want,
you can press A under Done to save the entry to

3 If you want to assign a ring tone to the name:

Select Ringer.

Select the ring tone you want to assign.

4 To assign a Contacts type to the number or

address being stored:

Select the Contacts type field.

Select the Contacts type you want to assign.

5 To store a number or address:

Contacts

Enter the additional information for the entry
using step 2 through step 6. You must assign a
name to the entry, if you have not already.

8 Press A under Done.

Assigning Options

1 If you have not already, select [Options].
2 The default Speed Dial number assigned to a

phone number is displayed in the Speed # field.
This is always the next available Speed Dial

Storing Numbers From the
Idle Screen

To store numbers to Contacts from the idle screen:

1 Use the keypad to enter the number you want to

store.

2 Press m.
3 Select Store Number.
4 To store the number as a new entry, select [New

Deleting Entries

3 Follow the applicable instructions in “Creating

Entries” on page 33 to edit the various fields.

Deleting Entries

Delete an Entry

1 From the Contacts list, scroll to the entry you

want to delete.

2 Press m.
3 To delete the entire entry, select Delete

Checking Capacity

To see how many numbers are stored in Contacts:

1 From the Contacts list, press m.
2 Select Capacity.

Creating Pauses and Waits

When storing a number, you can program your
phone to pause or wait between digits while

Contacts

To program a wait:

Press and hold * until the letter W appears.
The W means your phone waits before dialing
further.

If you store 17035551235W1234, when you select
this number and make a call, your phone dials the
first 11 digits and then waits. A message appears
asking if you want to send the rest of the digits.
Press A under Yes to dial the last 4 digits.

Tip: You can create pauses and waits while

You can use iDEN Phonebook Manager to make
the Contacts information saved to your i275
phone’s SIM card accessible in this type of phone.

Forwarding All Calls

Call Forwarding

Call forwarding sends calls to the phone numbers
you specify. You can forward all calls to one
number or forward missed calls to different
numbers depending on the reason you missed the
call. You can forward phone lines 1 and 2
independently.

Forwarding All Calls

To forward all calls:

1 From the main menu, select Call Forward >

Forward > All Calls.

2 Select To.

If you specified a forwarding number for all calls
before, this number displays.

To forward calls to this number, press A
under Back.

To delete this number, press O, then press and

Call Forwarding

All your calls are now sent to your phone.

Calls you miss are forwarded according to the
options set for missed calls. By default, missed
calls are forwarded to voice mail.

Forwarding Missed Calls

You can specify a forwarding number for each type
of missed call:

•If Busy — Your phone is on a call or transferring

To forward calls to this number, press A
under Back and go to step 6. -or-

To delete this number, press O, then press and
hold A under Delete.

4 To enter the number you want to forward this

type of call to:

Enter the number using your keypad. -or-
Press A under Search. Select Contacts,

Recent Calls, or Memo. Select the number you

Call Waiting

Advanced Calling
Features

Call Waiting

Call Waiting lets you receive a second call while on
an active call. Call Waiting is always available,
unless you turn it off for a specific call.

If you are on a call and receive a second call, your

Turn Off Call Waiting

To turn off Call Waiting during a call:

1 Press m.
2 Select In Call Setup > Call Waiting.
3 Set this option to Off.

Tip: To turn Call Waiting back on while still on

the call, set this option to On.

To turn off Call Waiting for the next call you make

Advanced Calling Features

Putting a Call on Hold

1 While on an active call, press m.
2 Select Hold.

If you want to make the call active again, press

A under Resume.

Calling 2 People

Putting a Call on Hold, Making a

Merging 2 Calls into a 3-Way Call

After you put a call on hold and place a second
call, you can combine these calls into a 3-way call:

1 Press m.
2 Select Join.

All 3 people in the call can speak to and hear each
other.

Making a 3-Way Call

Creating Pauses and Waits While Dialing

Creating Pauses and Waits
While Dialing

You can enter a pause or wait while dialing a
number. For information on using pauses and
waits, see “Creating Pauses and Waits” on
page 37.

To create a pause while dialing a phone number:

1 From the keypad, enter the digits you want to

occur before the pause.

To set your phone to call the most recent LINC ID
on the recent calls list:

1 From the main menu, select Settings >

InstantLINC > One Touch PTT.

2 Set this option to Last Call.

To set your phone to call a LINC ID you choose:

1 From the main menu, select Settings >

InstantLINC > One Touch PTT > Assigned
Number.

Advanced Calling Features

To turn off One Touch PTT:

1 From the main menu, select Settings >

InstantLINC > One Touch PTT.

2 Set this option to Off.

Call Timers

Call timers measure the duration of your phone
calls, InstantLINC Mobile to Mobile or group calls,
and circuit data use, as well as the number of

• Kbytes Reset — keeps a running total of the

number of Kilobytes sent and received by your
phone, until you reset it.

To view or reset a timer:

1 From the main menu, select Call Timers.
2 Select the feature you want to view or reset.
3 To view a feature without resetting: Press O

when you are finished viewing. -or-
To reset a feature: Press A under Reset.

Making TTY Calls

2 With the phone’s display facing up, insert a data

cable’s connector into the accessory connector,
until you hear a click.

Note: Contact your SouthernLINC Wireless

sales representative for more information
on this feature.

Making TTY Calls

To use your phone to make phone calls using a
teletypewriter (TTY) device:

1 Connect one end of a 2.5mm cable into the

audio jack on your phone. Connect the other
end of the cable to your TTY device.

Advanced Calling Features

Turning On the TTY Feature

Your phone’s TTY feature must be on if you want
to make TTY calls, set the TTY mode, or change
the TTY baud rate. To make sure the TTY feature
is on:

From the main menu, select Settings > Phone

Calls > TTY > Use TTY. This field must say On.

Choosing a Mode

To change mode during a call using your phone:

1 Press m.
2 Select In Call Setup > TTY > Type.
3 Select the mode you want.

To change mode during a call using your TTY
device, issue one of the following commands:

• “VCO please” — to select VCO mode

• “HCO please” — to select HCO mode

Making TTY Calls

2 Select the baud rate for your location.

Group Calls

Group Calls

• Group calls — calls to a Talkgroup

Joining a Talkgroup

To receive group calls made to any of these
Talkgroups, you must join the Talkgroup.

1 Press A under Contcs. -or-

From the main menu, scroll to Contacts and
press O.

2 Scroll to the Talkgroup you want to join.
3 Press A under Join.

Group Calls

Set-up Predefined, via

SouthernLINC
Wireless
administrator using

Group Calls

The LINC ID or name of the person who is
speaking will appear on the display below the
Talkgroup number.

Turning off Group Calls

To set your phone to prevent you from hearing
group calls to your Talkgroup:

1 From the main menu, select Settings > Instant

LINC > Tkgrp Silent.

2 Set this option On.

Memo

Memo

Memo lets you store a number, make a call to that
number, and save it to Contacts.

To create a memo:

1 From the main menu, select Memo.
2 Enter the number using your keypad.
3 Press O.

To view the memo later:

To store the memo number to Contacts:

1 From the main menu, select Memo.
2 Press m.
3 Select Store to Cntcs.
4 To store the number as a new entry, select [New

Contact]. -or-

To store the number to an existing entry, select
the entry.

5 With the Contacts type field highlighted, scroll

Setting Your Phone to Vibrate

Ring Tones

To set the ring tone your phone makes when you
receive phone calls, message notifications, or call
alerts:

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the

one you want to assign. Vibrate sets your phone
to vibrate instead of making a sound; Silent sets

Setting Your Phone to Vibrate

You can set your phone to vibrate instead of
making a sound when you receive all phone calls,
InstantLINC Mobile to Mobile calls, group calls, call
alerts, message notifications, and Datebook
reminders

1 From the main menu, select Ring Tones >

VibeAll.

2 Set this option to On.

Ring Tones

These icons indicate how the ringer is set.

Assigning Ring Tones to
Contacts

You can set the ring tone your phone makes when
you receive phone calls or call alerts from
someone you have stored in Contacts.

1 From the main menu, select Ring Tones.
2 Make sure VibeAll is set to Off.
3 Scroll through the list of ring tones and select the

one you want to assign.

Q The phone always vibrates instead of making

a sound.

R

The phone vibrates instead of making a
sound for phone calls.

u

Group calls and InstantLINC Mobile to Mobile
calls are heard through the earpiece, not the
speaker.

Downloading More Ring Tones

Downloading More Ring
Tones

If you want to use other ring tones, you can
download them into your phone for a fee. Go to
www.southernlinc.com/downloads for a selection
of custom ring tones and downloading instructions.

Note: Ring tones purchased from this web site

may be downloaded only once. If you
delete a ring tone from your phone, you

Note: Ring tones are stored in your phone using

the same memory space used to store
messages, voice records, Java
applications, pictures, and wallpaper
images. Deleting some of these other
items frees memory for ring tones.

Deleting Custom Ring Tones

If you delete a custom ring tone that you purchased
from your phone, you will have to purchase it again

Entering Text

Entering Text

You can enter text, numbers, and symbols into
your phone using Alpha, Word, Numeric, or
Symbol text input modes.

Using Alpha Mode

• Press any key on the keypad to enter the letters,

numbers, and symbols on that key. For example,
to enter the letter Y, press 9 three times.

• Type a letter then scroll up to make that letter

uppercase, or type a letter then scroll down to
make that letter lowercase.

• See “Special Function Keys” on page 53 for

more information on adding spaces,

l

Alpha — Press a key several times for each
character.

j

Word — Press a key once for each letter
while words likely to be the one you want are

Special Function Keys

The displayed word may change as you type it.
Do not try to correct the word as you go. Type to
the end of the word before editing.

3 If the word that appears is not the desired word,

press 0 to change the word on the display to
the next most likely word in the database.

Repeat until the desired word appears.

If the desired word does not appear, you can add it
to the database.

3 Select the language you want for your database.

Special Function Keys

Some of the phone’s keys assume different
functions while in Alpha or Word mode.

Spaces

Press # for a space.

Capitalization

Entering Text

Punctuation

Press 1 or 0 to insert punctuation. Continue to
press the key to view the list of symbols available
through that key. Pause to select the symbol you
want.

Note: Additional punctuation symbols are

available in Symbols mode.

Using Numeric Mode

Message Notifications

Messages

You can receive the following types of messages
on your phone:

• Voice mail messages

• Text messages

• Net Alerts

• Fax mail

You have 2 ways to access the messages you

If you dismiss the notification, the message is not
deleted. It can be accessed through the message
center.

If you are not on a phone call when you receive a
message, your phone sounds a notification tone
every 30 seconds until you access the message,
you dismiss the notification, or the alert time-out
expires.

Setting Notification Options

Messages

Message Center

The message center manages your messages.

All your messages are stored in the message
center. The message center shows how many
messages you have of each type.

To access your messages through the message
center:

1 From the main menu, select Messages.

Receiving a Message

Voice Mail Messages

Note: To receive voice mail messages, you must

first set up a voice mail account with
SouthernLINC Wireless.

Receiving a Message

When you receive a voice mail message, New
Voice Mail Message appears on the display.

Sending Unanswered Calls to
Voice Mail

To send a phone call to voice mail instead of
answering it:

Press e. -or-
Press A under No.

Text Messages

Text Messages

Your phone can send and receive short text
messages and net alerts.

Setting Up

Before you begin using Text Messaging, you may
need to set up your signature, service center
number, and expiration information:

This is the amount of time messages you send
are saved at the service center if they cannot be
delivered. After this period, they are discarded.

Scroll to select the number of days you want
your messages to be saved.

When you are finished, press O.

8 Select Auto Clean Up. Set this option to On if

you want your phone to delete sent messages.

If you set Auto Clean Up to On, select Clean

Reading from the Message Center

Tip: While reading a text and numeric message

that contains a phone number, you can
press s to call that number.

Reading from the Message
Center

1 From the main menu, select Messages > Text

Inbox.

2 Select the message you want to read. -or-

Creating and Sending
Messages

1 From the main menu, select Messages >

[Create Message]. -or-

Select [Create Message] from Text Inbox, Text
Outbox, or Drafts. -or-

Highlight Quick Notes and press A under
Compose.

Text Messages

When you are finished, press O.

4 If you want to send the message, press O or

press A under Send. -or-

To delete the message without sending it, press
A under Cancel. -or-

If you want to request confirmation of delivery,
save the message as a draft, or set the sending
method, press m. Select the option you want.

Beginning Messages from the Recent

Beginning Messages From the Idle
Screen

1 Using the keypad, enter the number you want to

send a message to.

2 Press m.
3 Select Compose SMS. The message is

automatically addressed to the phone number
you chose.

4 Follow step 3 through step 4 of “Creating and

Creating and Sending Messages

Using Drafts

When you save a message as a draft, it is saved in
the drafts folder.

To edit a draft:

1 From the main menu, select Messages >

Drafts.
2 Select the draft you want to edit.
3 To edit the fields you want to change, follow

step 2 through step 4 in “Creating and Sending

Deleting Sent Messages

To delete a sent message:

1 From the main menu, select Messages > Text

Outbox.

2 Scroll to the message you want to delete.
3 Press A under Delete.
4 Press A under Yes to confirm.

To delete all unlocked sent messages:

Text Messages

4 Select Lock.

Unlocking a Message

1 From the main menu, select Messages > Text

Outbox.
2 Scroll to the message you want to lock or

unlock.

3 Press A under Unlock.

Sorting Messages

The text inbox holds 20 messages. If the text inbox
is full, you cannot receive messages until you
delete some.

The outbox and drafts folder share memory space.
Together they can hold 30 messages. If the outbox
and drafts folder memory is full, you cannot send
messages or save drafts until you delete some.

To view the amount of memory available in your
text inbox:

1 From the main menu, select Messages > Text

Taking Pictures

Camera

The camera in your i275 phone takes pictures. You
can save these pictures in your phone and view
them through My Pictures. See “My Pictures” on
page 66.

Note: You can transfer pictures from your phone

to your computer using a data cable and
software you can download. Go to
idenphones.motorola.com/iden/support

3 When the image you want to capture is in view,

press and release O or press and release A
under Capture. Releasing the key captures the
picture.

4 To save the picture, press O or press A under

Store. -or-

To discard the picture without saving it, press

A under Discard.

Setting Picture Options

Camera

Picture Size

The Picture Size option lets you choose the size
the picture will have after it is captured.

From smallest to largest, the values are: Small,
Wallpaper, Medium, Large, and XLarge.

If you plan to use the image as wallpaper, it is best
to select the Wallpaper size.

When you receive your phone, Medium is the
default. You can choose a new default for this

m Menu key

• Picture Quality

• Picture Size

• Lighting

• Memory Usage

• Camera Setup

A Left option key — Capture picture.

Managing Memory

Managing Memory

While you are taking pictures, the percentage of
free memory appears on the screen.

To view your used memory, free memory, and
memory capacity:

1 Access the camera.
2 Press m.
3 Select Memory Usage.

Note: The volume of the shutter sound is

controlled by your phone’s speaker
volume. To set your phone’s speaker
volume, see “Volume Features” on page

101.

• Default Size — sets the default value for the

Picture Size option.

• Default Quality — sets the default value for the

Picture Quality option.

To access the Camera Setup menu:

My Pictures

My Pictures

My Pictures lets you view pictures you take using
the integrated camera. See “Taking Pictures” on
page 63.

Viewing Pictures

To view pictures stored in My Pictures:

1 From the main menu, select My Pictures.

Managing Memory

To view your used memory, free memory, and
memory capacity:

1 Scroll to or select any picture.
2 Press m.
3 Select Memory Size.

Note: Pictures are stored in your phone using

the same memory space used to store
Java applications data, voice records, ring

Viewing My Info

My Info

My Info lets you view information about your phone
and send this information to other phones.

Viewing My Info

1 From the main menu, select My Info.
2 Scroll to see the entire screen.

The My Info screen contains:

• Circuit Data — the number you use if you want

to use your phone to transfer circuit data. See
“Using Your Phone as a Modem” on page 42.
You receive this number from SouthernLINC
Wireless.

Note: If you request equipment-related

transactions on your account,
SouthernLINC Wireless may require you
to provide specific information about your
phone. By pressing m anytime while in My
Info, a submenu will appear that includes

My Info

You can also edit the information in Line 1, Line 2,
and Ckt, but your changes are only temporary. The
next time your phone registers on the network,
your actual phone numbers and circuit data
number appear again in My Info.

Setting Sending Options

Note: This feature requires a subscription.

Check with your SouthernLINC Wireless
sales representative.

2 Press m.
3 Select LINC View Setup > Info to Send.
4 A checkmark appears next to the fields that will

be sent. To add or remove the checkmark, select
the field.

5 When you are finished, press A under Done.

Automatic Sending

To control whether your information is sent
automatically:

Sending My Info and Contact Information

Using LINC View

LINC View lets you exchange My Info, and contact
information with other phones that have this
capability. You do this through InstantLINC Mobile
to Mobile calls.

LINC View cannot be used during group calls.

Sending My Info and Contact

Tip: When you send My Info, certain

information, such as your email address or
fax number, cannot be included. To send
complete contact information, create an
entry for yourself in Contacts and send.

Sending Information During a Call

1 While in an InstantLINC Mobile to Mobile call,

press m.

2 Select LINC View My Info.
3 When Ready to Send appears on the display,

Using LINC View

Sending Contact Information

You can send contact information by selecting a
Contacts entry or an item from the recent calls list.

Contacts entries that contain only addresses
cannot be sent. When Contacts entries are
received, they do not include ring tones or pictures.

These items from the recent calls list can be sent:

• Contact information sent from other phones

3 Select LINC View Contact.
4 Use the keypad to enter the LINC ID you want to

send. -or-
Press A under Browse. Select Contacts,

Recent Calls, or Memo. Select the number you
want to enter.

5 When Ready to Send appears on the display,

press the PTT button to send the information.

Receiving My Info or Contact

Sending My Info and Contact Information

Updating Contacts

When you receive a call and see an icon next to
the name of the person who called you, you can
update the contact for that person.

To update the contact:

1 When you see an icon next to a contact, press

m.

2 Select Update Contacts.
3 Press O.

Datebook

Datebook

Datebook stores up to 250 events. You can store
events over a 13 month period — 12 months after
and 1 month before the current date.

A Datebook event contains:

• A subject — A name you assign to the event.

You can also enter a phone number, LINC ID, or

Talkgroup number here. After the event is

stored, you can call this number from Datebook

• A repeat — lets you store the event as a

recurring event.

• A reminder — If an event has a start time, you

can set Datebook to remind you that the event is
going to start.

• a ring tone for the reminder

• a profile that your phone is switched to while the

event is occurring

• a Java application that starts when the event

starts

Creating Events

To view an event:

1 Select the day the event occurs.
2 Select the event.

To change the current view:

1 While viewing Datebook, press m.
2 Select the view you want.

Navigating Datebook

To scroll through Datebook:

Creating Events

Every Datebook event must have a subject and be
stored to a date. Other information is optional.

You may enter the information in any order by
scrolling through the event details.

After you have entered the information you want,
you can press A under Done to store the event
to Datebook.

If you decide you do not want to store the event:

Datebook

3 If you want to assign a location to the event:

Select Location.

Enter the location. -or-

Enter a phone number, LINC ID, or Talkgroup

number. After the event is stored, you can call

this number.

When you are finished, press O.

4 The start time automatically assigned to an

event is the beginning of the day. If you want to

Enter the date you want.

7 If you want to make the event a recurring event:

Select Repeat.

Select the repeat cycle you want.

If the event occurs more than once a week:
Select Multiple Day. Select the days you want.

Press A under Done.

Select the date you want this event to stop

Editing Events

Assigning More Options

To assign more options before storing an event:

1 If you have created a reminder for the event and

want to set the ring tone for that reminder:

Select Ring Tone.

Select the ring tone you want from the ring tones

stored in your phone.

2 If you want to assign a profile that your phone is

Editing Events

To change the details of an event:

1 Select the day the event occurs.
2 Select the event.
3 Press A under Edit.
4 Follow the applicable instructions in “Creating

Events” on page 73 to edit the various fields.

To copy an event to another date:

Datebook

5 If the event is not a recurring event, press O or

press A under Yes to confirm. -or-

If the event is a recurring event:

Select This Event Only to delete only the event

selected in step 2.

Select Repeat Event to delete all occurrences

of the event.

Receiving Reminders

For Events with Numbers to Call

If you stored a phone number, LINC ID, or
Talkgroup number in the Subject or Location field
of a Datebook event, you can call or send a call
alert to that number from the reminder for that
event.

Making Calls from Reminders

You can make phone calls, InstantLINC Mobile to
Mobile calls, and group calls to numbers in

Customizing Datebook Setup

number in Subject is called or sent a call alert. To
call or send a call alert to the number stored in

Location, you must delete the number stored in
Subject.

To make a call or send a call alert:

1 Highlight or select the event containing the

number you want to call or send a call alert to.
2 To make a phone call:

Press s. -or-

You can view or change these options:

•Start View — sets Datebook to start in day view,

week view, or month view when you access
Datebook.

• Daily Begin — sets the beginning of your day.

This is the earliest time of day displayed in week
view, if you have a 12-hour day view.

• Delete After — sets the amount of time

Datebook waits to delete an event after it
occurs.

Digital Rights Management (DRM)

Digital Rights
Management (DRM)

When you download multimedia content available
online, such as Java applications, these items may
be subject to DRM restrictions. DRM, or digital
rights management, is a system that defines how
copyrighted multimedia content can be distributed
and used.

Viewing License Information

You can check a DRM item’s license to view the
following information:

• For time-based items, either the date and time

the item is scheduled to expire, or the number of
days left

• For count-based items, the number of credits

(uses) left or an unlimited use notice

• The name of the item’s vendor

Managing Items

3 Press A under Renew or press m. Select

Renew.
4 Select the link to the page where you purchased

the item.
5 Follow the vendor’s instructions for purchasing

an additional license.

Deleting Items

If you delete a DRM item that you purchased from
SouthernLINC Wireless from your phone, you will

About Expired Items

Most items will continue to display on your phone
until you delete them. You can also choose to
renew the license for an expired item.

Note: You cannot delete items that are DRM

locked.

Java Applications

Java Applications

Your phone arrives with Java applications loaded
and ready to install. You can download and install
more Java applications.

Note: Using Java applications may cause your

phone to use up more battery power than
other uses of your phone.

Installing Applications

2 If you have selected a suite of applications,

select the application you want to run.

To run an application that does not have a shortcut
on the main menu:

1 From the main menu, select Java Apps.
2 Select the application or suite of applications

you want to run.

3 If you have selected a suite of applications,

select the application you want to run.

Resuming Applications

Resuming Applications

You can resume a suspended application at any
time. This brings it to the foreground.

1 From the Java menu, select Suspended Apps.
2 Select the application you want to resume.

Ending Applications

To end an application:

6 If you want to end all applications without letting

them exit, press A under EndNow.

Downloading Applications

If you want to run more Java applications, you can
download them into your phone.

Go to www.southernlinc.com for a selection of
Java applications and downloading instructions.

About DRM Java Applications

Java Applications

Deleting Applications

Note: Under certain conditions, some DRM

vendors will not charge you if you
download an item multiple times within a
given time frame. Please contact the DRM
vendor to learn more about their
download regulations.

To delete an application:

1 From the main menu, select Java Apps.

Managing Memory

To view the amount of memory available for Java
applications:

1 From the main menu, select Java Apps > Java

System.

2 Press A under Next.
3 To see more memory information, press A

under Next again.

Deleting Java applications frees memory.

Java Applications and GPS Enabled

From the main menu: Press m. Select Main

Menu Setup > Add/Remove Apps.

2 Scroll to view the list of Java applications. Any

application that has a shortcut on the main menu

has a checkmark next to it.
3 Scroll to the application you want to create a

shortcut for.

4 Press O.
5 Press A under Done.

Java Applications and GPS
Enabled

Some Java applications can make use of your
phone’s GPS feature to determine the approximate
geographical location of your phone. (See “GPS
Enabled” on page 86 for more information on the
GPS feature.) However, for privacy reasons, you
may not always want Java applications to access
the location of your phone. Your phone protects
your privacy by giving you the option to block all or

Java Applications

• By Permission — When a Java application

attempts to access the location of your phone,

you are prompted to give permission. However,

location information may still be available to the

phone’s owner, fleet manager, or account

administrator.

See “Setting Privacy Options” on page 91 for
information on choosing these options.

Granting or Denying Permission

• Always — If the application requests access

to the location of your phone again, the
request is denied without notifying you.

• For this session — If the application

requests access to the location of your phone
again before you power off your phone, the
request is denied without notifying you.

• Only Once — If the application requests

access to the location of your phone again,
you are prompted to grant or deny
permission.

Java Applications and GPS Enabled

Setting Privacy for Each Java
Application

After a given Java application requests access to
the location of your phone for the first time, you
have the opportunity to set the GPS privacy option
for that Java application.

1 From the main menu, select Java Apps.
2 Scroll to the application or suite of applications

you want to set the privacy option for.

GPS Enabled

GPS Enabled

Your phone’s GPS Enabled feature uses
information from Global Positioning System (GPS)
satellites orbiting the Earth to determine the
approximate geographical location of your phone,
expressed as latitude and longitude. The
availability and accuracy of this location
information (and the amount of time that it takes to
calculate it) will vary depending on the environment
in which you are using the GPS feature. For

Java applications loaded on your phone can also
request your location. If your phone is connected to
a laptop computer or similar device, software
running on that device can request your location.
To protect your privacy, you can control whether
these requests are granted.

IMPORTANT: Things to Keep
in Mind

Making an Emergency Call

• When your GPS antenna is covered (for

example, by your hand or other object) or

facing the ground

• In temperature extremes outside the

operating limits of your phone

Walking or driving very slowly may also
substantially reduce GPS performance.

Even where location information can be
calculated in such situations, it may take much
longer to do so, and your location estimate may

information and the time needed to obtain it will
vary depending on circumstances, particularly the
ability to receive signals from adequate numbers of
satellites.

On emergency calls, your phone uses assistance
information from the phone network to improve the
speed and accuracy of your phone’s location
calculation: if such assistance information
becomes unavailable, it may reduce the speed and
accuracy of the location calculation.

GPS Enabled

GPS satellite signals and network assist data, it
may take 30 seconds or more to determine the
approximate location. This time will increase where
there is reduced access to satellite signals. When
your approximate location is determined, it is made
available to the appropriate emergency response
center.

In some cases, your local 911 emergency
response center may not be equipped to
receive GPS location information. For this

reason, and because the GPS location information

If your phone does not have adequate access to
GPS satellites signals, the location of the nearest
cell tower in contact with your phone is
automatically made available to the emergency
response center, if the center has the capability to
receive such information.

See “Enhancing GPS Performance” on page 89 for
information on how to help your phone determine
your location.

Enhancing GPS Performance

• The number of satellites used to calculate the

location. In general, more satellites make for

better accuracy.

To calculate your location again:

Press A under Rfrsh.

It may take your phone several minutes to
complete the process of determining your location.
During this time, a message usually appears on
your phone’s display saying your phone is
scanning for satellites. For tips on getting the best

If you received a phone call or alert while
attempting to determine your location, the Position
screen will disappear, but your phone will continue
attempting to determine its location. If it is
successful, the new location information will be
displayed the next time you view the Position
screen.

Enhancing GPS Performance

Sometimes the GPS feature of your phone may be