Index ....................................................... 168
v
ii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
Product Name: i265
Model Number: H45XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This equipment generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
v
Quick Reference Cards available in English and En Espanol are included in the
last page of this user guide.
Tarjetas de Referencia Rápida en Español e Inglés incluidas en la última página
de esta guía.
Getting Started
volume
controls
Push-to-talk
(PTT) button
speaker
(in back)
back key
accessory connector
retractable
antenna
audio jack
option keys
power button
space key
microphone
pPower button.
Navigation key — press the arrows to
scroll through menus and lists.
OOK key — selects highlighted item;
answers calls.
mMenu key — accesses context-sensitive
menus.
A Option key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.
s Send key — places phone calls.
e End key — ends phone calls; returns to
idle screen; using Wireless Data Services,
returns to the home page.
1
Getting Started
To start using your i265 phone:
• Make sure your SIM card is in place.
• Charge the battery.
• Activate your service.
• Enable security.
Removing the Battery Door
1 Make sure the phone is powered off.
See “Powering On and Off” on page 5.
2 Using your thumb, press and slide the door to
the right.
3 Remove the battery door from the back of your
phone.
2
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM car d
SIM car d
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If want to use a SIM card other than the one that is
in your phone, please contact Nextel Customer
Care to verify that the SIM card you want to use is
compatible with your phone.
holder
Battery
Battery
Inserting the Battery
Your phone comes with a Standard Lithium Ion
battery.
1 With the phone powered off, remove the battery
door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replace the battery door and press it gently until
you hear a click.
Charging the Battery
Your phone comes with a standard travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
Charger Attached or Device Attached appears
on the display.
Tip: To remove the charger from the accessory
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 If you have purchased optional batteries or
chargers, see “Charging Times” on page 4.
3
Getting Started
Charging Times
Check your battery and charger type against the
grid below to determine appropriate charging
times.
BatteryCharger
RapidMid-Rate
Standard
Lithium Ion
Extended
Capacity
Lithium Ion
High
Capacity
Lithium Ion
For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours4 hours
2.5 hours5.5 hours
3.5 hours7.5 hours
Removing the Battery
1 With the phone powered off, remove the battery
door.
4
2 Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
Powering On and Off
To power your phone on:
Press p.
Note: Pressing p for more than 5 seconds turns
on Airplane mode. See “Airplane Mode—
Temporarily Turning Off Calls” on page
119 .
As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.
To power your phone off:
Press and hold p.
Activating Service
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Security”.
Enabling Security
You must enable security the first time you power
on your phone or within 10 days of first activation of
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompted to enable security before you
can use Wireless Data Services.
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3 Press e to return to the idle screen.
5
Getting Started
Phone Programming
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroup lists for Group Connect calls.
1 When you receive an alert notification saying
New Browser Message - Receive
Programming Info, press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A
under Ok.
5 Press e to return to the idle screen.
Finding Your Phone Number
and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
6
4 Scroll to see your information:
•Name — Enter your name. See “Entering
Text” on page 29.
•Line1 and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your alert notification after
enabling security on your phone.
•Direct Connect — Your Direct Connect
number is the number that others use to
contact you using Direct Connect
is filled in when you receive your alert
notification after enabling security on your
phone. To view your Direct Connect number,
scroll to Direct Connect and press O.
• Group ID — the number of the Talkgroup you
have joined.
• Carrier IP — the IP address assigned to
Nextel. It is filled in when you register for
packet data services. To view your Carrier IP
address, scroll to Carrier IP and press O.
• IP1 Address and IP2 Address — the IP
addresses assigned to you for using the
Internet with your phone. To view your IP
addresses, scroll to the IP address you want
to view and press O.
®
service. It
Nextel® Voice Mail
•Ckt — Your circuit data number is the number
you use if you want to use your phone to
transfer circuit data. See “Using Your Phone
as a Modem” on page 47. You receive this
number from Nextel.
Note: If you request equipment related
transactions on your account, Nextel
Customer Care may require you to
provide specific information about your
phone. By pressing m anytime while in
My Info, a context-sensitive menu will
appear that includes your phone's service
status, unit information, and phone
identification numbers including IMEI, SIM
ID, and Serial Number (SN). Please be
prepared to supply the representative with
this information when requesting these
types of transactions.
Nextel® Voice Mail
You must set up your voice mail box before you
can retrieve messages. See “Setting Up Your
Voice Mail Box” on page 60.
Nextel Worldwide® Service
You can use your phone to make calls
internationally in select cities using other iDEN
networks by calling Nextel Customer Care to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, the Philippines, and Singapore*.
* Credit approval may be required. Other conditions may apply.
®
Customizing Features
You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 117.
7
Getting Started
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.
Text Area
This area displays menus, messages, names,
phone numbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
8
status icons
text area
menu icon
display options
Menus and Lists
Your phone’s features are arranged in menus,
submenus, and lists.
To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 121.
Phone Basics
OK Key
Pressing O:
• Selects the highlighted menu item or list item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appears any time a context-sensitive
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 119).
NetAccess to Wireless Data
a
Java AppsJava applications on your
q
SettingsCustomize your phone.
b
Ring TonesAssign ring tones and turn
m
VoiceRecordRecord and play audio
c
My InfoView personal phone
j
Services. See page 90
phone. See page 96.
See page 117.
ringer off. See page 53.
messages. See page 94.
information, including
phone number and Direct
Connect number. See
page 6.
9
Getting Started
n DownloadsProvides a catalog of ring
GPSFind your approximate
l
ContactsCreate, view, store, edit
d
MessagesAccess messages. See
e
Call ForwardSet call forwarding
f
DatebookSchedule appointments.
o
MemoStore a number to access
g
Call TimersPhone usage information.
h
10
tones, wallpaper, games,
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
so check regularly for
fresh content. See
page 54.
geographical location. See
page 102.
contacts. See page 32.
page 56.
options. See page 39.
See page 111.
later. See page 38.
See page 47.
Recent CallsLists recent calls. See
i
ShortcutsCreate shortcuts to
s
ProfilesGroups of settings you
p
Call AlertLists call alerts. See
k
My PicturesStored images. See
[
page 27.
screens. See page 128.
apply together. See
page 124.
page 25.
page 93.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q r
s
A
Battery Strength — A fuller battery
indicates a greater charge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
active on a phone call.
SIM Card Security
B
C
1 2
G J
K
H
L
I
Q R M
u
w xT
yz
ljik
mXnW
Direct Connect In Use — Your
phone is active on a Direct Connect
call.
Talkgroup In Use — Your phone is
active on a Group Connect call.
Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
Call Forward — Your phone is set
to forward calls. See page 39.
Ringer Off — Your phone is set not
to ring. See page 53.
Speaker Off — Sets Direct
Connect and Group Connect sound
to come through the earpiece
rather than through the speaker.
Messages — You have one or
more messages. See page 56.
T9 Text Input — You are using T9
Text Input to enter text. See “Using
Word Mode” on page 29.
DE
U
Y Z
N O
Internet — You are ready to
browse the internet.
Airplane Mode — Your phone is
set to airplane mode. See
page 122.
Packet Data — You are ready to
transfer packet data or are
transferring packet data. See
page 47.
TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See page 48.
SIM Card Security
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM
card.
11
Getting Started
To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and
Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your phone.
Note: If a SIM PIN is required, your phone will
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
12
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
not function until the SIM PIN is entered,
except for making emergency calls.
PIN to prevent fraudulent use of the SIM
card. See “Changing the PIN”.
4 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact Nextel
Customer Care. See “Unblocking the
PIN” on page 13.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
SIM Card Security
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN:
1 Press *#m1.
2 At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK code.
3 Select Unblock PIN.
4 Enter the PUK code.
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM
Card
Important: Do not touch the gold-colored areas of
The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit
www.nextel.com/sim.
If you remove your SIM card and use it with
another phone, or use another SIM card with your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MMS messages
• Options set using the MMS Setup menu
• Information stored in Memo
• 3 most recent GPS Enabled locations
your SIM card.
13
Getting Started
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
Note: In some cases, Contacts may not be
accessible if you move your SIM card to
another phone. Contacts entries created
with your
an older iDEN SIM-based phone.
i
265 phone are not readable by
Inserting Your SIM Card
1 With your phone powered off, remove the
battery door and battery.
2 Hold your SIM card as shown.
cut corner
14
3 Carefully slide your SIM card into your phone
until it lines up with the marks above and below
the SIM card holder.
SIM ca rd
holder
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
your SIM card from your phone unless
absolutely necessary.
1 With your phone powered off, remove the
battery door and battery.
Locking the Keypad
2 While holding the tab down, slide your SIM card
out of the SIM card holder.
SIM card
holder
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed while
the keypad is locked.
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1 From the main menu, select Settings >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m
and * to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock and
then select a time.
The keypad can be set to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
15
Getting Started
Antenna
The retractable antenna on your i265 phone is
designed to be extended during calls.
To extend the antenna, pull gently on the rounded
tip until the antenna is fully extended and clicks into
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.
To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid touching the antenna with any body part.
Important: Failure to fully ex tend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.
Accessories
Your phone comes with a Standard Lithium Ion
Battery and a standard travel charger.
Various accessories are available for use with your
i
265 phone, including cases, vehicle power
charger, data cables, Hands-Free accessories and
more.
16
To order additional accessories, go to
www.nextel.com or call 1-800-Nextel6. You can
also contact your Nextel Authorized Sales
Representative or stop by any Nextel-owned Retail
Store. For information on Nextel retail store
locations, go to www.nextel.com.
Wireless Local Number
Portability: Bringing Your
Phone Number From Another
Carrier
If you are bringing your phone number from
another carrier, your new phone will be active as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
service with your previous carrier will be cancelled
automatically. You will receive a text message on
your Nextel phone letting you know that activation
is complete. Simply turn your phone off and back
on again to complete activation.
Here is additional information you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Customer Care
Nextel® Voice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all messages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to your
Nextel phone.
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response center will not be able to call you back on
your Nextel phone if in the meantime your Nextel
phone has been programmed with your permanent
phone number. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided, be sure to call 911
again and advise that you were disconnected.
Go to www.nextel.com/wlnp for more details.
Nextel® Customer Care
Nextel Customer Care: 1-800-639-6111 or dial 611
from your
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your
i
265 phone.
i
265 phone).
Understanding Status
Messages
You may receive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which it appeared. You can go to
nextel.com for additional information about status
messages.
[Create Message]
Voice Mail
Inbox
Drafts
Sent Items
Net Alert
SMS
Call Forward
All Calls
- To
Status
Detailed
If Busy
-
If No Answer
-
If Unreachable
-
Status
Datebook
[New Event]
Go To Today
Go To Date
Week View
Month View
Setup
Events (if any)
New
Go To Today
Go To Date
Week View
Month View
Setup
Delete
Copy
Alert # in Event
Talkgroup
Call Alerts (if any)
Store
Delete
Delete All
Sort By
Recent Calls
My Pictures
Making Calls
Your i265 phone makes two types of calls: digital
cellular phone calls and Direct Connect calls. With
Direct Connect calls, you use your phone as a
long-range, digital walkie-talkie.
Phone Calls
1 Enter the number you want to call.
2 To place the call:
Press s. -or-
If you entered the number from the idle screen,
press O.
3 To end the call:
Press e.
Direct Connect® Calls
• Direct Connect — allows walkie-talkie calling
within your local coverage area.
• Nationwide Direct Connect
coast-to-coast walkie-talkie calling to Nextel
users from anywhere on the Nextel National
Network (U.S.) to anywhere on the National
Network.
SM
— allows
• International Direct Connect
walkie-talkie calling to and from select countries.
• Group Connect — allows walkie-talkie calling to
up to 25 Nextel customers simultaneously (see
“Group Connect
See www.nextel.com for more details on these
Direct Connect services. Pricing for each of these
services is based on your service contract.
1 Enter the Direct Connect number you want to
call.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3 Release the PTT button to listen.
Tip: To let someone know you want to talk to
him or her on a Direct Connect call, send a
call alert. See “Call Alerts” on page 25.
SM
Calls” on page 45).
SM
— allows
Dialing Direct Connect® Numbers
Every Direct Connect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asterisk between each of these parts. For example:
999*999*9999.
19
Making Calls
When you place a Direct Connect call, you must
enter the whole Direct Connect number including
the asterisks.
Tip: When you store a Direct Connect number in
Contacts it is good practice to include the
whole Direct Connect number including the
asterisks in case you travel with your
phone, or another Direct Connect user
whom you are trying to reach travels with
their phone, outside of your network.
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.
To answer a call by pressing any number key, you
must have the Any Key Ans feature turned on (see
“Phone Calls Features” on page 120).
20
Sending to Voice Mail
Press e. -or-
Press A under No.
Ending
Press e.
Direct Connect® Calls
When you receive a Direct Connect call, your
phone emits a chirping sound or vibrates.
1 Wait for the caller to finish speaking.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits
a chirping sound.
3 Release the PTT button to listen.
Ways to Enter Calls
• Use the numbers on the keypad
• Select the number from the recent calls list
• Select the number from Contacts
• Select a number stored in Datebook
• Redial the last phone number called
• Say a voice name into your phone
• Use Speed Dial or Turbo Dial
®
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