How it Works
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i2000
User Manual
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User Manual
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Motorola i2000 User Manual

Nextel
®

Digital Multi-Service Phone

i2000TM Phone User’s Guide

@NTN9110A@

iDEN
®
i2000TM Phone Features Bookmark
You can use this fold-out diagram as a bookmark, making it easy to refer to while you learn to use your i2000 phone.
Learning
1
2 3 4
5
to Use Your i2000 Phone
Tear off the Quick Reference Card locate d on the back cover, complete the information and keep it handy.
Read Safety and General Information. Familiarize yourself with the Table of Contents. Read Getting Started, which includes a Quick Guide to i2000 Phone
Functions. View the i2000 Phone Video included in the box.
NOTE: Remove the plastic film lens protector from the display.

Table of Contents

i2000TM Phone Features Bookmark................................................... 2
Learning t o Use Your i2000 Phone .............................................2
Table of Contents ......................................................................i
Introduction ................................... ...... ....... ...... ....... ...... ....... ..... 5
Welcome to Nextel®.......................................................................... 5
Questions? ..................................................................................7
Nextel Business Solutions.................................................................. 8
International Business Solutions ... .................................. ...... ..... ..9
Getting Started ........................................................................11
Getting Started................................ ..... ...... .................................. .... 11
About This Section ....................................................................11
Batteries........................................................................................... 11
Attaching the Battery .................................................................12
Detaching the Battery ..................................................... ...........12
Charging the Battery ..................................................................12
Turning Your i2000 Phone On/Off ................................................... 13
Your Phone’s SIM Card................................................................... 14
........................SIM Card Personal Identification Number (PIN) 14
Entering the PIN.................................................................... 14
Keypad Lock.................................................................................... 18
Activating Your i2000 Phone............................................................ 20
Your Nextel Phone Status................................................................ 21
Display Icons.................................................................................... 22
Modes and Menus ........................................................................... 23
Quick Guide to i2000 Phone Functions............................................ 24
Phone Mode .............................................................................24
Private Mode* .......................................................... ...... ...... .....25
Group Mode* ..................................... .................................. .....25
Creating, Editing and Using Stored Lists ............................. 26
Creating, Editing and Using Stored Lists......................................... 26
About This Section ....................................................................26
Storing Names and Numbers........................................................... 26
Pause Digit Entry .......................................................................28
Editing Stored List Entries................................................................ 29
Editing a Private ID or Associated Name ...................................29
Erasing List Entries ....................................................................30
i
Phone Mode ........... ....... ...... ...... .............................................. 31
Phone Calls...................................................................................... 31
About This Section ....................................................................31
Programming Your Own Phone Number ...................................31
Displaying Your Phone Number............................................ 32
Making Phone Calls ...................................................................32
Making Calls From the Stored List........................................ 33
Emergency/Non-Emergency Dial......................... ..... ............ 34
Placing International Calls With Plus Dialing .............................34
Plus Dialing........................................................................... 35
Using Hands-Free Speakerpho ne ............................................ .35
Receiving/Ending a Phone Call .................................................36
Missed Call Indicator .................................................................36
Retrieving Missed Calls......................................................... 36
Last 10 Numbers Received/Sent Call List .................................37
Quickstore of Phone Numbers ...................................................37
Reviewing/Storing Received Calls ....................................... 37
Reviewing/Storing Sent Calls................................................ 37
Nextel Voice Mail Service................................................................ 38
About This Section ....................................................................38
Voice Mail Features: Basic .......................................................38
Setting Up Your Voice Mailbox from Within the U.S............. 39
New Message Indicators....................................................... 39
About Voice Mail Menus....................................................... 40
Logging Into Voice Mail......................................................... 40
Listening Options.................................................................. 41
Listening Options (Quick Reference List).............................. 42
Listening to New Messages While Overseas........................ 43
Saving/Deleting Messages.................................................... 43
Choosing Order to Play Unheard Messages......................... 44
Customizing Your Voice Mail Setup ..........................................44
Changing Your Password..................................................... 44
Recording Your Name........................................................... 45
Recording Your Active Greeting............................................ 45
Automatic Playback .............................................................. 46
Voice Mail Features: Advanced ................................................47
Recording and Sending A Message...................................... 47
Special Delivery Options....................................................... 48
.............................................................................................. 48
Greetings Schedule ............................................. ..... ...... ...... 49
Working With Group Lists ..................................................... 50
Message Forwarding............................................................. 52
Time and Date Charts........................................................... 53
www.nextel.com
ii
Table of Contents
Pager Notification.................................................................. 53
Additional Phone Services............................................................... 55
About This Section ....................................................................55
Call Waiting ...............................................................................55
Call Hold ....................................................................................56
Three-Way Calling .....................................................................57
Call Forwarding ..........................................................................57
Transferring Calls to Voice Mail .................................................58
Caller ID .....................................................................................58
Alternate Line Service (not available on GSM) ..........................59
Text and Numeric Paging................................................................. 62
About This Section ....................................................................62
Text and Numeric Paging Features ...........................................62
Notification of New Pages ..........................................................63
Accessing New Pages ...............................................................63
................................................................................................... 63
Auto Call Back .............. ..... ...... ..... ...... ...... .................................64
Sending a Page .........................................................................64
Web Paging .......................................................................... 64
E-Mail Paging........................................................................ 65
Numeric Paging .................................................................... 65
Operator Assisted Paging*.................................................... 65
Nextel WorldwideSM Service ...................................................66
Nextel Worldwide Service................................................................ 66
About This Section ....................................................................66
Setting the Way Your Phone Searches for Networks ................66
Manually Searching for a Network ............................................67
Creating Your Phone’s Network Priority List ..............................68
Private/Group Mode ............................................................... 73
Nextel Direct Connect® ................................................................... 73
Displaying Your Private ID .........................................................74
Using the Private/Group Speaker ..............................................74
Placing Private Calls ..................................................................74
Receiving Private Calls ..............................................................75
Quickstore of Private IDs .......................... ..... ...... ..... ...... ...........75
Sending a Call Alert ...................................................................76
Receiving/Responding to a Call Alert ........................................76
Call Alert Queuing .....................................................................77
Group Calls ........................................................................... .....77
................................................................................................... 78
Group-Silent Programming ................................................... 79
iii
Customizing the i2000 Phone ................................................80
Customizing the i2000...................................................................... 80
About This Section ....................................................................80
Changing the Display Language...................................................... 80
Setting the Time and Date Format................................................... 81
Setting the Ringer Volume............................................................... 83
Setting VibraCall™........................................................................... 84
Programming Menus........................................................................ 86
Programming Menus Shortcut and Options ...............................86
Ordering Information........................................................................ 90
Accessories ................... ..........................................................91
Accessories...................................................................................... 91
About This Section ....................................................................91
Other Important Information ..................................................98
About This Section ....................................................................98
Nextel Customer Care...................................................................... 98
Understanding Status Messages..................................................... 98
Nextel Terms and Conditions of Service........................................ 100
Safety and General Information..................................................... 103
Warranty Information...................................... ...... ..... ...... ............... 110
Patent and Trademark Information................................................ 116
Index............................................................................................... cxv
Index ............................... ................................ ........................cxv
www.nextel.com
iv

Introduction

Welcome to Nextel
Thank you for choosing Nextel as your wireless communi cations provider. The i2000 phone is one of the most sophis ticated digital cellular instruments available today--offering you worldwide services so you can keep in touch with business and personal contacts.
When using your i2000 phone, you’ll enjoy crystal clear connections through two state-of-the-art services. Whether you are in the U.S. or travelling abroad, Nextel WorldwideSM Service provides cellular communicati on while in the U.S., Canada, Mexico, South America and Asia as well as Europe, Africa and the Middle East. For up-to-date inform ation on Nextel Worldwide Servic e coverage see www.nextel.com.
In addition to top-notch communication service, the i2000 phone includes remarkable features such as a Sub sc ribe r Ide n tity Mod u le (SIM) c ard tha t ho ld s all of your personal information, including a Personal Identification Number (PIN) for added security. It also holds your stored lists of names and phone numbers. Just as you protect your credit and bank cards with a PIN, you can safeguard your ph one with a PIN to prohibi t unauthorized use.
Lastly, before you get started, please refer to the “i2000 Phone Features Bookmark” attached to the front cover o f thi s guide. Yo u can us e this boo kmark as a placeholder. It has a picture of th e i2000 phone with all of the co mponents clearly labeled. Also, the back of this guide includes a topic Index to help you look up specific information in this guid e.
This guide contains all the information you need to take full advan tage of your Nextel Worldwide Service, including:
Quick Guide to i2000 Phone Functions -- Enables experienced cellular phone and two-way radio users to get started right away!
®
Page 24
Digital Cellular Calling -- Nextel’s Guaranteed All- Digital Network lets yo u enjoy a c rystal-cl ear connecti on, with built-in call securit y, every time you place a phone call. Find out more about placing calls in this section.
Voice Mail -- Takes messages 24-hours a day and includes other features such as Schedule a Page, which you can use to remind your self about upcoming appointments and dates up to six months away. Read more about these features in this section.
Page 31
Page 38
5
Additional Phone Services* -- Includes Call Forwarding, Call Waiting, Alternate Line Service and Three-Way Calling, which lets you conduct conference calls whether you’re in the office or out on travel. Find out more in this section.
*These features may not be available on GSM networks.
Text and Numeric Paging -- Lets you receive important text and numeric pages right over the phone. Learn more about Paging in this section.
Nextel WorldwideSM Service -- When you travel overseas, the phone will aut omatically search for iDEN and GSM network coverage to broaden your communication possibilities around the world. Learn more about this valuable service in this section.
®
Nextel Direct Connect
-- An innovative feature for communicating instantly with one or more co-workers at a fraction of the cost of cellular calls. Read more about Nextel Direct Connect in this section.
Programming -- At Nextel, we know one size doesn’t fit all—and this feature proves it! You can customize your i2000 phone and make it behave the way you want it to. Learn how in this section.
Other Nextel Advantages -- In addition to all of the previously mentioned ben efi ts, ther e’s more... Nexte l features also include the follo wing:
Page 56
Page 63
Page 68
Page 75
Page 82
• The guaranteed all-digital Nextel National Network
• No Roaming Fees while traveling throughout the U.S.
• One-second call rounding after the fi rst minute
• Flat-rate long distance pricing to anywhere in the
continental U.S.
• No landline conne ct i on ch arges
NOTE:Are you an experienced digital phone a nd two-way radio user?
Turn to the Getting Started section beginning on Page 11. This section might be all you need to get started.

For more information about Nextel or to vi ew this guide on our web site, visit us at www.nextel.com.

www.nextel.com
6
Welcome to Nextel®
Questions?
To complement the i2000 phone and Nextel Worldwide Service, Nextel has also launched International Roaming Customer Care support. For specific International roaming questions (such as coverage and rates) and Customer Care Service when travel ing overseas call 1(201) 531-5202. This Cust omer Care number will be toll-free from your Nextel handset both domestically and internationally.
International and Domestic Coverage, Rates and other information is also available at www.nextel.com.
For domestic customer care issues including billing issues, general service needs, or to order additional services, cal l Nextel Customer Care at 1-800-639­6111, or dial 611 from your i2000 phone.
7
Nextel Business Solutions
The i2000 phone, N extel’s Guar anteed All-Digital National Network and Nextel Worldwide Service join forces to provide the only office small enough to fit in your pocket. Below is a list of innovative solutions that will help you get the most out of your Nextel phone and service!
Ever wish you could take your assis t ant wi th yo u? T he i 20 00 ph on e has the right business solutions for you.
Personalized 24-hour Voice Mail, which takes messages when you’re not available and a whole l ot more. (For details see “Nextel Voice Mail Service” on page 38.) And, Schedule a Page, which can help you remember those important dates by sending a text message directly to your phone (see“Web Paging” on page 6 5 ).

Need an extra pair of hands to help juggle your hectic work load?

The i2000 phone doe s n’t come with a pair of hands; but it does include the hands-free speakerphone feature! You can place a call and set the phone down--while you hold a conversation or conference call--and use your hands for more impor tant things like signin g paperw ork, co mposing e -mail, etc. (For details see “Using Hands-Free Speakerphone” on page 35.)

Ever head for a meeting and forget the company’s address?

Have your assist ant send a tex t page t o your i2000 phone. That ’s right, you can receive text and numeric p ages right t o your i2000 phon e. (Fo r details see “Text and Numeric Paging” on page 63.)

Need to remind everyone on the committee you chair about an upcoming meeting?

Create a Group List for any committee, project task force, etc. Then, create a voice message and send it to everyone in the group! It’s just that simple with the i2000 phone. (For details see “Creating Gr ou p Lists” on
page 51.)

Holding conference calls has never been easier. Your i2000 phone includes 3-way calling.

With 3-way call ing, you can conduct a conference call with clie nts or co-workers whether you’re in the office or on the go! (For details see
“Three-Way Calling” on page 58.)

Need to monitor phone call length for charging purposes?

You can with the i2000 phone, just tu rn on the Disp lay Timer and the duration of the most recent phone call will display. (For details see
“Display Timer: On/Off” on page 89.)

Responsible for keeping in touch with building maintenance workers or p r oject team members?

You can use your i2000 p hone as a two-wa y radio for a fractio n of t he cost of cellular calls. (For details see “Nextel Direct Connect®” on page
75.)
www.nextel.com
8
Welcome to Nextel®
International Business Solutions
With the i2000 phone you can continue to conduct business --even when you travel overseas! Below is a list of solut ions th at will help y ou ge t the most ou t of your phone and Next el service while traveling internatio nally.

Does your job require traveling abroad?

The i2000 phone with Nextel Worldwide Service allows you to increase your communication opp ortunities outside of the U.S., in places like Mexico, Asia, and Europe to name a few! Placing and receiving international calls has never been easier. Callers have one number to reach you at no matter where you travel on the Nextel National Network and Next el Worldwide Servic e. In addition , the i2000 phone’s int erna tio nal d ia lin g fu nctio n mak es stay ing in to uc h si mple . S ee
“Placing International Calls With Plus Dialing” on page 34. After a long bus ines s trip out of the c ount ry, d o you d rea d yo ur re turn --kno win g
that dozens of new messages are waiting for you?
The i2000 phone lets you retrieve your vo ice messages while you’re traveling overseas--so return ing hom e doesn ’t become an overwhelming event! See “Listening to New Messages While Overseas” on page 43 for more information.
With all of the other details to remember when traveling abroad, wouldn’t it be nice to have reminders prompt you about important dates?
Well you’ve got it! Wi th the i20 00 phone you ca n have te xt pages se nt directly to your phone at set dates and times with “Schedule a Page”. See “Web Paging” on page 65.
9
10
www.nextel.com

Getting S tarted

Getting Started
In this section, you will learn everything you need to know to beg in using your i2000 phone. This secti on also includes a Quick Guide po rtion so experienced digital phone and two-way radio users can get started right away.
About This Section

This section includes instructions for the following tasks:

Batteries: Attaching, Detaching and Charging Page 11 Turning Your i2000 Phone On/Off Page 13 Your Phone’s SIM Card Page 14 Activating Your i2000 Phone
NOTE: Your phone must be activated before you
can place or receive a call.
Your Nextel Phone Status Page 21 Modes and Menus Page 23 Quick Guide to i2000 Phone Functions Page 24
Page 20
Batteries
Your i2000 phone comes with a standard Motorola iDEN Lithium Ion battery and a Motorola iDEN ap pro ved Lithium Ion battery c h ar ger. After attaching the battery, charge it (while the phone is off) for at least three hours before you use it for the first time. After the initial charging, the battery can be charged more quickly.
Remove the battery from the protective case provided in the original packaging. When the battery is not attached to the phone store it in this case.
11
Attaching the Battery
1
Insert the top of the battery into the top of the battery area (located on the back of the phone) as shown in the picture.
2

Press down on the bottom of the battery until you hear a click.

NOTE: The battery can be charged with the i2000 phone either turned
on or off. For best results, charge it with the phone turned off.
Detaching the Battery
1
If the phone is turned on, press f until the message Powering Off dis­plays.
2

Press the latch on the battery cover upward and pull the battery outward and away from the phon e.

Push Upward
Charging the Battery
NOTE: Before you use the battery for the first time, charge it for at least
three hours. After the initial charging, the battery can be charged more quickly.
1

Make sure your i2000 phone i s facing you.

2
With the logo on the accessory connector facing y ou, plug the accessory connector into the bottom of the i2000 phone.
3

Flip open the prongs and plug the charger into an AC outlet.

www.nextel.com
Accessory Connecto r (Connect to i2000 phone)
Charger
(Plug into AC outlet)
12
Getting Started
Battery Charging Status
The battery str ength indicator i c on, found on your phone’s display screen, shows the charge amount remaining in the battery.

Charge Strength

Icon Flashes

Low Battery

Icon Displays

0-30% 31-60% 61-90% 91-100%

Icon Displays
Icon Displays
Icon Displays

Fully Charged

A short, chirp-like sound indicates a low battery. The icon flashes when you have 5 minutes of talk time remaining.
Turning Your i2000 Phone On/Off
Phone On
1

Extend the antenna.

2

Press and hold f until the status light glows red.

3
When the Enter SIM PIN screen displays, enter your SIM PIN. (For more information see “SIM Card Personal Identification Number (PIN)” on page 14.)
4
Press o under “Ok”. As your phone connects to the Nextel National Network, you will see a
Welcome to Nextel message and a connecting message. When Phone Ready appears on the display, you are ready to use your i2000 phone!
NOTE: When you are in the GSM service area, line 2 of the Phone
Ready screen displays the name of the network providing GSM service; line 3 displays Nextel.
Phone Off
1

Press and hold f until you see the message Powering Off.

2

Push in the antenna.

13
Your Phone’s SIM Card
Your i2000 phone comes with a SIM (Subscriber Identity Module) card loc at ed in the “SIM Card Holder” on the back of the phone behind the battery. You can verify that the SIM card is in place by viewing the numbers on the SIM card through the SIM card holder.
NOTE: If there is no SIM card present, notify your Nextel Authorized
Representative immediately.
The SIM card maintains a ll of the st ored n ames, numb ers, and th e PIN you enter into your i2000 phone. Your SIM card must be in place to make or receive calls.
This section contains everything you need to know about your SIM card. However, to quickly begin using your phone you can refe r to “SIM Card
Personal Ident if ication Number (PIN )” on page 14 and “Entering the PIN” on page 14. Then, proceed to “Attaching the Battery” on page 12 and read the
remaining information at a later time.
SIM Card Personal Identification Number (PIN)
To prevent unauthorized use of your phone, your SIM is protected by a PIN. Each time the i2000 phone is turned on, a PIN must be entered. You can later change or disable your PIN if desired.
NOTE: Disabling your PIN enables anyone to use your phone. If you
disable your PIN, you still must keep the SIM card in the phone to make calls.
Entering the PIN

By default your phone is automatically set to ask for a PIN.

NOTE: Your default SIM card PIN is: 0000. It is rec-
ommended that you change your PIN to prevent fraudulent use of the SIM card (see
“Changing the PIN” on page 15).
1
From the Enter SIM PIN screen, immediately enter your PIN dig its. As you enter your PIN, an asterisk appears for each character entered.
NOTE: You will not receive phone calls, etc. until you enter the PIN.
2

Press o under “Ok”.

If you enter an incorrect PIN, the message, Wrong PIN appears. After three consecutive incorrect attempts, even if you turn your phone off and on again, the SIM card blocks any additional tries. If this happens, see the following section titled “Unblocking the PIN” on page 16.)
www.nextel.com
a b
Enter
Enter
SIM PIN
SIM PIN ****
****
Cancl
Ok
14
Changing the PIN
1

From the Phone Ready screen, press n until you see the “Prgm” menu option.

2

Press o under “Prgm”.

3

Press 4 then 6.

4

Press o under “Ok”.

5

At the Change PIN? screen, press o under “Ok”.

6

At the Old PIN screen, enter your current PIN then press o under “Ok”.

7
At the New PIN screen, enter your new PIN then press o under “Ok”.
Getting Started
a 1 b
46=Change
SIM PINs
Exit Ok
a 1 b
New PIN
****

Cancl

Ok
8
At the Repeat New PIN screen, enter yo ur new PIN again then press
o under “Ok”.
9

Press o under “Exit” to return to Phone Ready.

15
Unblocking the PIN
If you forget your PIN and unsuccessfully ente r it three times, access to your i2000 phone will be blocked. To unblock the PIN:
1
Call International Roaming Customer Care at 1(201) 531-5202 or
a b
PIN Blocked Call Your Provider
Domestic Customer Care at 1(800) 639-6111 for your PIN Unblocking Key (PUK) code.
2
Press any key to display th e PIN Unblocking K ey (PUK) screen. Make sure no asterisks appear on the screen before you begin to enter the PUK digits.
(To delete asterisk(s) press until asterisk(s) are deleted.)
3
Enter your PIN Unblocking Key (PUK). As you enter it, the Enter PUK screen appears and an asterisk ap p e ar s f o r each charac te r. Th is prevents others from seeing your PUK. Immediately go to the next step.
4
Press o under “Ok”.
5
At the New PIN screen, enter a new PIN (must be four to eight characters in length).
s
a b
Enter PUK **_______
Cancl Ok
a b
New PIN
**_______
Cancl Ok
6
Press o under “Ok”.
7
At the Repeat New PIN screen, enter the new PIN again.
8
Press o under “Ok”.
NOTE: If you unsuccessfully enter the PUK number ten times, the SIM
card is blocked. If this happens, you will get a message to call your service provider.
www.nextel.com
16
Disabling the PIN Requirement
If you disable the PIN requirement, you remove protectio n of pe rs on al data on your SIM card. Anyone can then use your phone and access your personal data.
1
From the Phone Ready screen, press n until you see the “Prgm” menu option.
2
Press o under “Prgm”.
3
Press 4 then 7. Th e 47=Require SIM PIN:On screen displays, indicating that the PIN
requirement is set.
4
Press o under “Off”.
5
Enter your SIM PIN.
6
Press o under “Ok”.
Getting Started
a 1 b
47=Require SIM PIN:On
Exit Off
7
Press o under “Exit”.
Enabling the PIN Requirement
1
From the Phone Ready screen, press n until you see the “Prgm” menu option.
2
Press o under “Prgm”.
3
Press 4 then 7. Th e 47=Require SIM PIN:Off screen displays, indicating that the PIN
requirement is off.
4
Press o under “On”.
5
Enter your SIM PIN (Nextel provides the initial SIM Card PIN).
a 1 b
47=Require SIM PIN:Of f
Exit On
17
6
Press o under “Ok”.
7
Press o under “Exit”.
When the PIN is enabled, you are prompted to enter your PIN each time you turn on your i2000 phone. Until a valid PIN is entered, you can use the phone only to make emergency calls depending on the network.
a b
Enter SIM PIN

After the PIN is accepted, t he Ph one Ready screen displays.

Incorrectly entering your PIN three times causes the phone to be blocked. To unblock your phone, you must contact Nextel Customer C are . For more information, see “Unblocking the PIN” on page 16.
Light Sensor
On your i2000 phone, when a key is pressed, the light sensor will activate the backlight only when your p ho n e is in p oo r lig ht ing c ond itio ns. If illumination is needed, even when the back light is disabled, you can manu ally override the sensor by pressing and holding the n key. This will activate the backlight. If the phone is in a charger, the backlight will always be illuminated.
Keypad Lock
The i2000 phone includes a Keypad Lock feature that enables you to quickly lock the phone’s keypad to avoid inadvertently pressing keys or placin g calls. Once Keypad Lock is activated, you can on ly perform the followi ng tasks (unless you receive an incoming call, page, etc.):
• Turn your phone On/Off
• Unlock the keypad
NOTE: Before locking your phone’s keypad, you may want to read this
entire section to learn how to respond to incoming calls, pages, etc.
18
www.nextel.com
Getting Started
Activating Keypad Lock
From the Phone Ready screen, simultaneously
* and #. The message Keypad
press Locked displays on your phone.
NOTE: Whenever a key is pressed, while in Keypad Lock mode, the
Keypad Locked message displays as a reminder.
a 1 b
Keypad Locked
Receiving Incoming Calls
When you receive an incoming phone call (see“Phone Calls” on page 31 for more details), keypad lock will b e tempo rarily suspe nded. You may perform the following:
Press e to answer the call. Or, Press
o under “End” to send the call to voice mail and reactivate
keypad lock.
Receiving New Mail Messages
When you receive a new mail message (see“Notification of New Pages” on page 63 for more information), the keypad lock will be temporarily suspended.
You may perform the following:
Press
o under “Later” to return to Phone Ready and reactivate the
lock. Or,
o under “Now”. Press o under “Read”. Press o und er
Press “Save” or “Erase”. Once you have finis h e d, pre s s return to Phone Ready and reactivate the lock.
NOTE: If you have disabled the Message Mail Notification feature, only
u icon will display. You will not receive the Read
the Now/Later options.
o under “Exit” to
19
Receiving Voice Mail
When you receive a new voice mail (see“New Message Indicators” on page 39 for more information), keypad lock will be temporarily suspended. You may perform the following:
When New Voice Mail Waiting displays, press o under “Exit” to return to Phone Ready and reactivate the lock. Or,
o under “Dial” to access Voice Mail service. Once you have
Press finished, press
# to exit Voice Mail, return to Phon e Ready and
reactivate the lock.
NOTE: If you have disabled Voice Mail Notification, g will display,
however, “New Voice Mail Waiting” will not appear .
Receiving Nextel Direct Connect® Calls
When you receive an incoming Direct Connect call (see“Nextel Direct Connect®” on page 73 for additional information), t he phone wil l automatic ally
activate the applicable mode (i.e., Group, Private, etc.). Once the call is terminated and the Display Timer (see “Display Timer: On/Off” on page 87) has expired, the phone will return to Phon e Ready and reactivate the lock.
Deactivating Keypad Lock
From the Phone Ready screen, simultaneously press * and #. The message Keypad Unlocked displays. Or,
Press * followed by # to unlock the
The message Keypad Unlocked displays.
keypad.
a 1 b
Keypad
Unlocked
Activating Your i2000 Phone

Before you can beg in using your i2000 phone, it needs to be activat ed .

• If you purchased your phone through a Nextel Sales Representative, your phone should be active already.
• If there is a separate activation sheet in this package, simply follow the step-by-step instructions included.
If your display rea ds No Service or doesn’t change to the Phone Ready screen when you turn on your phone, and you know you are in a Nextel coverage area, call Nextel Customer Care at 1-800-639-6111. When traveling overseas call 1 (201) 531-5202. This Customer Care numb er will be toll-free from your Nextel handset both domestically and internationally.
NOTE: To register for the first time on the Nextel network, you must
turn on your i2000 phone in your local calling area.
www.nextel.com
20
Getting Started
Your Nextel Phone Status
Your i2000 phone ha s a “Status Light” indicator. The “Status Light” shows you, at a glance, the status of your connection (see Features Bookmark on inside cover).
Status Light Indicator
Flashing Red Signing on to the network. Please wait. Solid Red No service or out of coverage area. If you are in a
Flashing Green
Solid Green In use.
Nextel Phone Status
coverage area, keep your phone on and it will continue trying to connect every two minutes. If you cannot connect after 15 minutes, call Nextel Customer Care at 1-800-639-6111. When traveling overseas call 1 (201) 531-5202. This Customer Care number is toll- f ree from your Nextel handset both domestically and internationally.
In service/Ready to use.
NOTE: Nextel Direct Connect calls are not
available outside of your home market area.
21
Display Icons

After you turn on your phone, the following icons may appear on the display:

a
b
g
t
u
q
1 2
c
p
Signal Strength Indicator: Shows the signal strength. Six
bars indicate the strongest signal. Calls and messages cannot be sent or received when there is no signal.
Battery Strength Indicator: Shows the remaining charge in
your battery.
Voice Mail Indicator: Indicates that you have messages in
your voice mailbox. A fla s hin g vo ic e mail icon ind ica te s that you have new, unplayed messages.
New Text and Numeric Paging Flashing Indicator: Indicates
that you have new incoming pages.
Unread Text and Numeric Paging Indicator: Indicates that
you have unread but saved pages.
VibraCall™ Indicator: Indicates that the Vibrate All option
is turned on. Yo ur i2000 phone will vibrate instead of emitting ring tones.
Active Line Indicator: Indicates t he active phone line (1 or
2).
Call Forward Indicator: Indicates that incoming phone calls
have been forwarded for a specified line (1, 2, or both).
Private/Group Speaker Indicator: Indicates that the Private/
Group speaker is off. You will hear Nextel Direct Conne ct calls through the earpiece.
22
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Modes and Menus
When you first turn on your phone, th e display defaults to Phone mode. However, your i2000 phone operates in three different modes. To switch between modes, press m. The table below provides more details

about the three modes:

Mode
Phone Mode
Private Mode
Group Mode
What the Display
Looks Like
a 1 b
Phone Ready NEXTEL
Name Mail
a 1 b
Prvt Ready Bob Smith
Numbr
Cancl
a 1 b
Group Ready Talkgroup 1
Alert
Mail
Function
To make cellular phone calls.
To make private two­way radio cal ls us in g Nextel Direct Connect.
To make group two­way radio cal ls us in g Nextel Direct Connect.
If the word Ready does not appear after the mode name in the display, that mode is either unavailable or it has not been activated. Once a mode is activated, there are various menu options (within each mode) that allow you to access different functions. To switch between menu options follow the steps below:
1
Press n.
2
Press o under the displayed menu option that you want to select.
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Quick Guide to i2000 Phone Functions
Now that you understand different modes, here’s a quick way to get s tarted using them. This Quick Guide highlights some of the most commonly used functions in Phone, Private, and Group modes . The s e fu nc tio ns are de s cribed in more detail in later sections.
Phone Mode

You must be in Phone mode to perform the following functions:

Function Action
a 1 b
Phone Ready NEXTEL
Name
Mail
Dial
Programming Your Own Phone Number
Displaying Your Phone Number
Making a Phone Call
Ending a Phone Call
Last Number Redial
Emergency Dial Receiving a Phone
Call
1
Press n until you see “Prgm”. Press o under “Prgm” and enter 1.
2
Press o under “Ok”.
3
Enter your phone num be r.
4
Press o under “Store”.
5
Press o under “Exit”.
NOTE: Your phone number is automatic a lly
programmed when you receive your first call.
1
Press n until you see “Prgm”. Press o under “Prgm”.
2
Press 1.
3
Press o under “Exit”. Using the keypad, enter the desired number.
Then press e. Press e.
Press e.
Press and hold 9 for two seconds. Press e or any numeric key (0 through 9).
24
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Private Mode*
You must be in Private mode to perform private two-way radio functions. Private mode.
Press m to switch from Phone to
Function Action
Getting Started
a
1
b
Prvt Ready 1234
Alert
Store
Sending a Prvt Call
From the Prvt Ready mode, your most recently used Nextel Direct Connect call displays. To
scroll other names, press name of the individual you would like to call or enter the Private ID number.
To place the call, press and hold the Nextel Direct Connect Push-To-Talk button. Wait for the chirp, then speak into th e microphone.
To listen, release the Nextel Direct Connect Push-To-Talk button.
* This feature is only available in your hom e m arket area.
Group Mode*
You must be in Group mode to perform group two-way radio functions.
Sending a Group Call
Press m until yo u reach Group mode.
Function Action
From the Group Ready mode, your most recently used talkgroup displa ys. T o scroll other talkgroups,
To place a call to a talkgroup, press and hold the Nextel Direct Connect Push-To-Talk (PTT) button. Wait for the chirp, then speak into the microphone.
press s.
s. Select the
a 1 b
Group Ready Talkgrp 1
Alert Mail
To listen, release the Nextel Direct Connect PTT button.
* This feature is only available in your hom e m arket area.
25
Creating, Editing and Using
Stored Lists

Creating, Editing and Using Stored Lists

A stored list is made up of names, phone numbers, pri vate IDs and speed dial numbers. Stored lists are convenient because you do not need to remember names and numbers. Instead, you simply scroll through your stored list, press a button and the number is dialed for you.
NOTE: If you want to use your computer to create stored lists for your
i2000 phone, use Nextel’s iDEN Organizer. It’s available for pro- gramming names, phone numbers, and Private IDs into your
phone. To order, call Nextel Nextday 914-3240 or contact your Nextel Authorized Representative.
NOTE: You may want to read
Dialing” on page 35 before you create a stored list. Using Pause
Digit Entry and Plus Dialing will enable you to create stored lists that will save time when placing calls.
“Pause Digit E ntry ” o n pa ge 28 and “Plus
About This Section

This section includes instructions for the following tasks:

Storing Names and Numbers Page 26
SM
Accessories at 1-800-
Pause Digit Entry Page 28 Editing Stored List Entries Page 29
Storing Names and Numbers
This programming function allows you to store up to 100 names, phone numbers and private ID numbers. Your i2000 phone will automatically assign the next available speed dial number, which you can change. Once you have stored an individual, you can call them by scrolling through the list and finding their name, using the speed dial number or using Nextel Direct Connect (see “Customizing the i2000 Phone” on page 80). Whenever the person calls you, your phone will display their name if you entered their 10-digit phone number. The display holds 12 phone-number characters. If the phone number exceeds 12 characters, yo u can pre ss
return to the start of the number, press
26
o under “More” to see the remaining characters. T o
o under “Numbr”.
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Creating, Editing and Using Stored Lists

You can store up to 100 names, phone numbers and private IDs using the following steps:

1

Press n until you see th e “Prgm” option.

2

Press o under “Prgm”. Then press 2 then 0.

3
The message: 20=Phone / Prvt List displays. Press o under “Ok”. The next screen disp lays the remaining number
of phone numbers and Private IDs that you can store. The phone will then display the Enter Name screen.
4

Enter the name of the individual you want to store.

(Notice, each key has a number and several letters. To select different letters on a key, quickly press the key until the desired letter displays. For example, to enter the letter Y you m ust press the 3 times quickly. Also, you can press and hold the letter you just entered (lower to upper and upper to lower case). The default style is upper case.)
NOTE: Press l to delete a letter. Press r to insert a space.
After you have ente red the name, press o under “Store”.
5
Enter Phone Number displays. Enter the area and phone number. Also, you may use the Plus Dialing and/or Pause Digit Entry at this screen. Refer to “Pause Digit Entry” on page 28 and/or “Plus Dialing” on page 35.
# to change the case of
9 key
Press
o under “Store”.
6
The name and Spd# = displays. The system automatically assigns a speed dial number, which you can change by entering a new number. Press
o under “Store”.
7
Enter PrvtID displays. Enter the person’s Direct Connect private ID.
o under “Store”.
Press
8

Repeat steps 3 throug h 7 to add additional names/numbers.

9

Press o under “Exit”.

27
Pause Digit Entry
When storing a number, you can program your phone so that it will not only dial a number but also pause and enter another series of numbers such as a personal PIN or password. This feature is particularly useful fo r auto mated servic es such as voice mail and banking sy s tems.
Here’s how it works! Let’s say you have a company voice mail account that you frequently check while on travel. And, to access that account you must do the following:
• Dial your work number;
• Press
• Enter your personal PIN to access your messages.
You can program your i2000 phone to enter all of the above information for you. All you have to do is separate each entry with a pause. If you were to program your phone to automatically input the above information, the stored data would look like this 17035551234P#P1234. In t his example, the first eleven digits represent the number that must be dialed to access your voice mail. The P represents a 3 second pause. The second P represent s another 3 second pause. T he last four digits repr esent your personal PIN.
You can use this feature no t only to enter personal PI Ns and passwords but also to have the phone automatically select menu options (i.e., press 1 to hear messages).

To create a three-second paus e fol l ow t he st eps below:

# while the voice mail greeting is being played; and
# interrupts your gre e tin g. The
Press and hold * for two seconds. The pause symbol (P) will appear.
NOTE: You can enter up to 20 numbers/characters in a single entry,
stored or dialed.
NOTE: If you use a system that will not let you enter an option until the
automated message has played in its entirety, you can program your phone to pause for more than 3 seconds. For example, per­forming the above step twice will program two pauses and cause your phone to wait 6 seconds before ent ering the next set of numbers.
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