Motorola i2000 User Manual

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Congratulations on purchasing your Motorola Timeport i2000, digital, portable global phone. The use of state-of-the-art technology, called GSM (Global System for Mobile Communications) and iDEN, provides world-wide services to keep you in touch constantly with your business and personal contacts wherever you travel.

A removable SIM (Subscriber Identity Module) card holds all your personal information, including secure Personal Identification Numbers (PINs), names, and phone numbers. Just as you protect your credit and bank cards with PINs, you can safeguard your SIM card with a PIN.

AThis user guide describes the features of the i2000 as they

were set up by Motorola. However, your Service Provider or your organisation may have changed or added features. For more information, check with your Service Provider or your organisation.

Your i2000 offers:

Phone Mode

•

Messaging Services

•

- for cellular phone operation.

Introduction

- for messages and voice mail.

Introduction

1 English

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English

10.

11.

12.

Antenna

Earpiece

Volume Control Buttons

Backlight Button

Scroll Key

Mode Key

LED (Light Emitting Diode)

On/Off Key

Vibe-All Key

Microphone

Alphanumeric Display

Option Keys

Introduction

Extend for optimal signal.

Listen to calls when the speaker phone is off.

Press to adjust volume levels in the Phone mode. In mail menus, press to scroll forward and backward.

Press and hold to activate the backlight in the display. (Insufficient light conditions only).

Press the left side to scroll backward or the right side to scroll forward through menu options and lists. When entering text, press the left side to erase text or right side to add a space.

Press to select either phone mode or programming mode.

Check the phone’s status.

Press and hold to turn your i2000 on or off.

Press to silence or turn on the ringer tone.

Speak into this during calls.

View up to four lines (up to 12 characters per line) on the display.

Press the right or left option key to select the menu option that appears directly above the key.

13.

14.

15.

16.

17.

Send/End Key

Menu Key

Alphanumeric Keypad

Speaker Phone Key

Accessory Connector

Press to answer an incoming phone call. After entering a phone number, press to dial the call or to redial the entered phone number. Press to end phone calls.

Press to scroll through menu options.

Enter telephone numbers and alphanumeric characters.

Press to activate the speaker phone during a phone call.

Use to connect accessories or the battery charger.

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Getting Started

In order to get started straight away with your new i2000, follow these steps:

Charge the Battery

! Before you use your phone, please read the following

for important information on battery charging.

Remove the battery from its holder and clip it into your phone.

Connect the travel charger to the phone and plug it into a standard mains socket.

Powering On

Insert the SIM card into the tray on the back of your phone (under the battery).

AThe i2000 supports a 3 Volt SIM card only.

Press S to switch on.

If prompted, enter your PIN code.

Once a GSM or iDEN network is located by your phone, it connects and the network name appears on the display.

Making a Call

Enter the number you want to call.

AEven if you call a local number, you must include the full

area code but not the country code. However, to call a local number when you are in the USA, you must include both the country code and the area code.

AIf you make a mistake, press ´ once to move back one

digit, or select Cancl to start again.

Press ° to place the call.

IMPORTANT! Ending a Call

When you have finished your conversation, you must end the call, even if the other person terminates the call. To end the call, press °.

AIf you do not end the call, you will remain connected and

you will be charged for the duration of the connection.

Introduction

English

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Understanding this Manual

Many of your phone options are accessed by a simple menu system. A full description of how to navigate around your phone is covered in the next section Navigation.

Key Presses

Key presses are represented in this manual using symbols so that you may locate and use the required sequence quickly. A sequence of key presses may be shown as follows:

³48 This means that you should press the ³ key followed by the

4 key and then the 8 key, in sequence, not simultaneously.

Entering Information

When you are requested to enter information, such as the number of the phone you wish to call, this is represented in type. For example:

C - enter the required telephone number. A - enter your Personal Identification Number. B - enter your unlock code.

English

Introduction

Prompts and Messages

Your phone responds to key presses by displaying either easy to understand prompts that guide you to the next action, or simple messages confirming that your action is complete. Prompts and messages are represented in this manual in LCD style, for example:

Enter PIN or Completed.

Other Symbols

You will find the following symbols used throughout this manual:

AA Note contains additional information which is relevant to

the feature/item.

! A Caution contains important additional information

which is relevant to the efficient and/or safe usage of your phone.

bold

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Navigation

A large number of your phone's options are accessed by using menus which use a common approach for selection, change and cancellation.

Please read this section carefully before attempting to access a menu option. When you understand the common approach to menu navigation and how the menus are shown on the page, you will be able to access and change options with ease.

About Menus

To select menu options:

Press $ until you see the desired menu option.

Press ± under the desired menu option to select it.

For example, when there is the word PRGM above the ± key, pressing this key takes you into the Programming menus.

Introduction

English

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Total Customer Satisfaction

At Motorola, Total Customer Satisfaction is a top priority. If you have a question, a suggestion or a concern about your Motorola Cellular Phone, Motorola wants to hear from you.

Please contact the Motorola Cellular Response Centre by fax on: +44 (0) 131 458 6732, or use one of the local phone numbers in the following countries:

Austria 0800 297246

Belgium 0800 72 370

Czech Republic 00420 2 21 85 21 01

Denmark 4348 8005

Egypt 02 3411800

Eire 01 402 6887

Finland 0800 117 036

France 0 803 303 302

Germany 0180 35050

Greece 00800 441 28150

Italy 02 696 333 16

Jordan 06 863750

Kuwait 484 2000 Ext 1177

Lebanon 01 744156

Luxembourg 0800 21 99

Netherlands 0800 022 27 43

Norway 22 55 10 04

Oman 790925

Portugal 01 318 0051

English

Introduction

Qatar 418999

Saudi Arabia 01 2303294

South Africa 0800 11 48 49

Spain 902 100 077

Sweden 08 445 1210

Switzerland 0800 553 109

Turkey 0212 425 9090

UK 0500 55 55 55

United Arab Emirates 04 32 11 66

Hong Kong 852 25063888

People’s Republic of China 86 10 68466060

Singapore 65 4855 333

Taiwan 886 2 87731746

United States of America 1 800 331 6456

Canada 1 800 461 4575

For e-mail queries contact:mcrc@ei.css.mot.com

For Internet queries contact:http://www.mot.com

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Motorola’s Warranty

Your Cellular Phone is warranted by Motorola to be of satisfactory quality, fit for its purpose and comply with applicable Motorola specifications for a period of twelve (12) months from the date you bought it (verified by reference to your proof of purchase).

This warranty does not apply if the phone has:

been mishandled, misused, wilfully damaged, neglected, improperly tested, repaired, altered or defaced in any way.

a defect arising as a result of any failure to follow instructions either in the manual or product specification.

a defect which has arisen from the use of non-Motorola approved accessories or ancillary items attached to or in connection with the telephone.

This warranty does not affect your statutory rights as a consumer.

Warranty conditions may vary depending on the country in which you bought the phone.

Introduction

English

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English

Introduction

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Contents

Safety

Important information for the efficient and safe operation of your phone ..............................................................................11

About Your Phone, Battery and SIM Card

Introduces your phone, explains how to charge and maintain batteries, explains about your SIM Card............................... 15

Making and Receiving Phone Calls

Explains how to make single or conference calls, how to redial, how to transfer a call, and how to end a call....................21

Using Your Phone’s Features

Describes how to set up your phone, select networks, Voice Mail and SMS Message Services ..............................................35

Setting Programming Menus

Explains how to customise the settings on your phone by using the Programming Menu .....................................................43

Accessories

Details the accessories available for use with your phone..........................................................................................................47

What To Do If...

Helps you to solve any problems that may occur and provides a list of status messages........................................................49

Index

A comprehensive Index .................................................................................................................................................................. 53

The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.

Contents

English

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Contents

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IMPORTANT

For the efficient and safe operation of

your wireless handheld portable

telephone, observe these guidelines.

Exposure To Radio Frequency Signals

Your wireless handheld portable telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals.

European and International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy.

•

International Commission on Non-Ionizing Radiation Protection (ICNIRP) 1996

•

Verband Deutscher Elektringenieure (VDE) DIN-0848

•

Directives of the European Community, Directorate General V in Matters of Radio Frequency Electromagnetic Energy

•

National Radiological Protection Board of the United Kingdom, GS 11, 1988

•

American National Standards Institute (ANSI) IEEE.C95.1-1992

•

National Council on Radiation Protection and Measurements (NCRP). Report 86

•

Department of Health and Welfare Canada. Safety Code 6

These standards are based on extensive scientific review. For example, over 120 scientists, engineers and physicians from universities, government health agencies and industry reviewed the available body of research to develop the updated ANSI Standard.

The design of your phone complies with these standards when used normally.

Antenna Care

Use only the supplied or approved replacement antenna. Unauthorised antennas, modifications or attachments could damage the phone and may violate FCC regulations.

Phone Operation

Normal Position

telephone with the antenna pointed up and over your shoulder.

Tips on Efficient Operation

efficiently:

•

Extend your antenna fully (if applicable).

•

Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed.

Hold the phone as you would any other

Safety

For your phone to operate most

Safety

English

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Batteries

! All batteries can cause property damage, injury or burns

if a conductive material such as jewellery, keys or beaded chains touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. When the battery is detached from the phone, your batteries are packed with a protective battery cover; please use this cover for storing your batteries when not in use.

Driving

Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Also, if using your phone while driving, please:

•

give full attention to driving - driving safely is your first responsibility

•

use hands-free operation, if available

•

pull off the road and park before making or answering a call if driving conditions so require.

Electronic Devices

Most modern electronic equipment is shielded from RF signals. However, certain electronic equipment may not be shielded against the RF signals from your wireless phone.

English

Safety

Pacemakers

The Health Industry Manufacturers Association recommends that a minimum separation of six (6”) inches be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research.

Persons with pacemakers:

•

ALWAYS

Should their pacemaker when the phone is turned on.

•

Should not carry the phone in a breast pocket.

•

Should use the ear opposite the pacemaker to minimise the potential for interference.

If you have any reason to suspect that interference is taking place, turn your phone

Hearing Aids

Some digital wireless phones may interfere with some hearing aids. In the event of such interference you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if they are adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information.

Turn your phone regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy.

keep the phone more than six inches from

OFF

immediately.

OFF

in health care facilities when any

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Vehicles

RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle.

Posted Facilities

Turn your phone require.

OFF

in any facility where posted notices so

Aircraft

FCC regulations prohibit using your phone while in the air.

OFF

Switch

your phone before boarding an aircraft.

Blasting Areas

To avoid interfering with blasting operations, turn your phone

OFF

when in a “blasting area” or in areas posted: “turn off two-

way radio”. Obey all signs and instructions.

Potentially Explosive Atmospheres

Turn your phone area with a potentially explosive atmosphere and obey all signs and instructions. Sparks, from your battery, in such areas could cause an explosion or fire resulting in bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always clearly marked. They include fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present, i.e. if a gas/propane leak occurs in a car or home; areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally be advised to turn off your vehicle engine.

OFF

and do not remove the battery when in any

For Vehicles Equipped with an Air Bag

An air bag inflates with great force. DO NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If invehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result.

Safety

English

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European Union Directives Conformance Statement

This product is in conformance with the requirements of the applicable EU Council Directives.

Declarations of Conformance with the requirements are located at:

Motorola Ltd. European Cellular Subscriber Division Midpoint, Alençon Link Basingstoke, Hampshire RG21 7PL United Kingdom

English

APPROVED

telecommunications systems specified in the instructions for use subject to

the conditions set out in them.

S/1357/4/V/503894

Safety

for connection to

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About Your Phone, Battery and SIM Card

The Display

The display on your phone can show alphanumeric characters as well as useful information symbols.The various elements of the display are as follows:

ABC123

Characters are used to display messages and telephone numbers.

Signal Strength

The more segments displayed in the bar graph, the better the signal strength. You may not either send or receive messages in weak signal areas.

New Message Mail (SMS Messages)

Indicates that you have new text messages in your mail box.

Unread Message Mail (SMS Messages)

Indicates that you have unread Message Mail.

Voice Mai

Indicates that unplayed messages are waiting in your voice mail box.(If supported by your Service Provider).

Vibrate All

Indicates that the Vibrate All option is turned on. You will not hear a ring tone.

ABC123

Battery Charge Indicator

The more segments displayed, the greater the battery charge. The indicator flashes when you have less than five minutes of talk time remaining.

Call Divert

Indicates that incoming phone calls are being diverted.

About Your Phone, Battery and SIM Card

English

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Your Battery

Charging and Attaching the Battery

Remove the battery from the protective case provided in the original packaging. When the battery is not attached to the phone or being charged, store it in this case.

ABefore you use the battery for the first time, charge it for at

least three hours.

Charging the Battery

Attach the adapter to the travel charger. Attach the charger connector to the bottom of the i2000, then plug the charger into an electrical outlet.

Attaching the Battery

To attach the battery to your i2000, align the battery as shown. Press down on the battery until you hear a click.

Latch

English

About Your Phone, Battery and SIM Card

Battery and Charging Status

A low battery is indicated by a short, chirp-like sound through the speaker. The battery strength icon shows the remaining charge in the battery. Three bars indicate full charge. When you have less than five minutes of talk time remaining, the indicator flashes.

Icon Flashes

Charging Low Battery

Discharging Low Battery

Detaching the Battery

To detach the battery, press the latch to release the battery and slide the battery downward

ABefore removing the battery, make sure the phone is turned

Off.

0-30% 31-60% 61-90% 91-100%

0-10% 11-40% 41-70% 71-100%

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Charging Your Battery Using the Travel Charger

Accessory Connector

Travel Charger Transformer

While holding the i2000 with its front toward you, insert the accessory connector (with the logo facing you) into the slot on the bottom of the i2000 until you hear a click.

Attach the adapter to the travel charger transformer if applicable. While charging in the USA/Canada, remove the adapter and flip up the prongs.

Plug the travel charger transformer into an AC wall outlet. The power light (green LED) on the travel charger transformer comes on.

Travel Charger Operating Specifications

Input voltage range: 90-264 VAC @ 50/60 Hz.

Operating temperature range: 0°C to +50°C

Desktop Charging Your Battery

Rear PocketFront Pocket

LED Indicators

Pin Connector Power Supply Cord

Plug the flat end of the power supply cord, with the logo facing down, into the receptacle labelled “Charging” on the back of the charger.

Plug the transformer end of the power supply cord into a standard AC wall outlet.

Insert an i2000 with an attached battery, into the charger's front pocket. This is done by inserting the bottom of the i2000 into the pin connector in the bottom of the charger's front pocket.

About Your Phone, Battery and SIM Card

Receptacle

English

Latch

SIM card holder

SIM card

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Your SIM Card

Your SIM (Subscriber Identity Module) card was supplied by your Cellular Service Provider when you bought your phone. You will not be able to make or receive calls if you do not have a SIM card inserted in your phone.

ASome networks allow you to make emergency calls without

a SIM card inserted.

The SIM card is a ‘Smart Card’ that contains your phone number, service details and memory for storing Phone Book numbers and messages. You can therefore use your SIM card in someone else’s GSM phone and you will be charged for the call.

AThe i2000 supports a 3 Volt SIM card only

Like a bank or credit card, you should keep your SIM card secure. Do not bend or scratch your card and avoid exposure to static electricity or water.

! Switch off your phone before inserting or removing the

SIM card. Failure to do so may damage the memory on your SIM card.

Your SIM card contains all your stored names, numbers, and PINs after you enter them in your i2000. You can make a phone call only when the SIM card is properly placed in the phone.

! Insert and remove your SIM card with care so that you

do not lose it.

English

About Your Phone, Battery and SIM Card

SIM Card Insertion/Removal

If your i2000 is on, press and hold the On/ Off key S until you see the message Powering Off.

If the battery is attached, remove it.

Turn the phone over so that the antenna is at the upper left corner.

Slide the latch to the left position and open the SIM card holder.

If you have a full-size SIM card, gently punch out the mini SIM card.

Position the cut corner of the SIM card as illustrated and slide the card into the holder.

Close the card holder and slide the latch to the right

Now, you can attach the battery.

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