Motorola DROID DROID 3, MOTXT862, XT860 User Manual

USER GUIDE

Congratulations

DROID3™ by Motorola

DROID3 by Motorola lets you do more and be more.
Pound out emails and texts faster than ever before,
efficiently and accurately, using the spacious fifth row
QWERTY keypad with improved tactile response.

Your new smartphone is a productivity powerhouse:

• Take crisp, quality photos with the 8MP camera on

More

•Answers: Touch > Help Center.

•Updates: Smartphone updates, computer software,

online help, and more at
www.motorola.com/mydroid3

.

• Accessories: Find accessories for your smartphone

at www.motorola.com/products

.

Your phone

the important keys & connectors

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PM

3.5mm
Headset
Connector

Volume/

Power/

Lock Key

5

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Thomas Orr

Sandra Vann

Contents

Let’s go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Touchscreen & keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Home screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Text entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Tips & tricks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Social networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Let’s go

let’s get you up and running

Assemble & charge

1 cover off 2 microSD in (may be

sold separately)

Caution: Please read “Battery Use & Safety” on

page 54.

Note: GSM and UMTS-based global services work

only with a SIM card supplied by Verizon Wireless®.
When you set your phone to use a GSM 900/1800 or
UMTS 2100 network (see “Select a network” on
page 13), you may be prompted to enter a subsidy
code. To get this code, contact Verizon Wireless.

Tip: To save battery life, see “Battery tips” on

1 Press and hold Power/Lock on

top of your phone to turn it on.

2 Select a language.

3 Follow the setup wizard to create or

log in to your Gmail account.

Note: If you have an existing Gmail

account, your contacts from that account are synced
to your phone. Whenever you choose to select all
contacts for the one you want, your phone shows

Touchscreen & keys

a few essentials

Touch tips

It’s all in the touch:

• Touch: Choose an icon or option.

• Touch & Hold: Open options.

•Drag: Scroll or move slowly.

• To make your touchscreen sleep or wake up, just

press Power/Lock .

• When you talk on your phone, the touchscreen

sleeps to prevent accidental touches.

• To change how long your phone waits before the

screen goes to sleep automatically, touch Menu
>

Settings > Display > Screen timeout.

• To make the screen lock when it goes to sleep, use

“Screen lock” on page 51. To unlock the screen,

Key tips

Menu, home, back, & search

Browser

72º

CHICAGO

Voicemail Email Browser Market

Back

Search

Menu

Home

press Power/Lock again, or open the slide-out
keypad.

To change how long your smartphone waits before the
screen goes to sleep automatically, touch Menu
>

Settings > Display > Screen timeout.

Tip: To lock the screen when it goes to sleep, use

“Screen lock” on page 51.

Volume

Quick tips

If you’re not sure what to do next, try one of these:

To. ..

Get the details—Open a

text message, see details
for a contact, or open
items in other lists.

Touch the message,
contact, or item.

Home screen

quick access to the things you need most

Quick start: Home screen

The home screen gives you all your latest information
in one place. It’s what you see when you turn on your
phone or touch Home from a menu:

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Status
Indicators

The home screen extends left and right to give you
more room for adding shortcuts, widgets, and more.
Flick the home screen left and right to see more panels
or to add widgets or shortcuts.

Use & change your home screen

On your home screen, shortcuts are icons that open
your favorite apps, web bookmarks, contacts, mail
labels, or music playlists. Widgets show you news,
weather, messages, and other updates.

• To resize a widget, touch

and hold the widget until
you feel a vibration, then
drag.

• To add something or

change your wallpaper,
touch and hold an empty
spot until you see the

Add

to Home screen

menu.

Kristine Kelley

Not even ready to
go back to school

8

3pm

Budget Meeting

THU

JUL

3p

m

Budget Meetin

g

THU

JU

L

Search

Touch Search on the front of the phone, or press
Search on your phone’s slide-out keypad. Then use
the search window that appears.

Google

Touch here to enter text,
then touch Go to search.

Touch to
search by voice.

Touch to search:

All

2:50 PM

2:47 PM

2:45 PM

Mary Micci

Copy Revisions

Jim Somers

Meet me outside the theater...

New email

[e-mail](2)

New voicemail

Notifications

Clear

11:35

Verizon Wireless

May 14, 2011

Calls

it’s good to talk

Quick start: Calls

Dialing options

From the home screen, touch .

Recent

In-call options

Connected

00:12

Mobile [phone]

Chicago, IL

Kristine Kelley

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Call Timer

• To mute a call, touch Mute.

• To use the speakerphone, touch

Speaker.

Note: Using a mobile device or accessory while

driving may cause distraction and may be illegal.
Always obey the laws and drive safely.

Tip: You can touch Home or Back to leave the

active call display. To reopen it, touch Home >
>

Return to call in progress.

• Ignore—Touch . You can send a text

message to the caller and touch

Ok, or touch

Cancel.

Ignore

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calls (outside the U.S.)

Your phone has an assisted dialing feature that makes
dialing easy. For local calls, just dial the local number.
For international calls, dial the country code, the area
code (if applicable), then the phone number.

Recent calls

Find it: > Recent

• To call an entry, touch beside it.

• To clear the list, touch Menu > Clear list.

Abe Baudo

mobile [phone]

Dialer

Recent FavoritesContacts

Allie Smyth

5 mins ago

mobile [phone]

35 mins ago

1:35

All calls

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Call

Set how calls
are viewed.

• To add a contact to Favorites, select the contact and

touch

Favorites until the star is green.

Conference calls

To start a conference call, dial the first number. After
the call connects, touch

Add Call. Dial the next

number, or select it from contacts or favorites. When
the next number answers, touch

Merge calls.

TTY mode

Your phone can use an optional teletypewriter (TTY)
device, for people who are hard of hearing or have a
speech impairment.

1 Plug the TTY device into the phone’s headset

connector.

2 Touch Menu >

Settings > Call settings > TTY

mode

and choose a TTY setting.

Cool down

In very limited circumstances, such as where your
phone has been exposed to extreme heat, “Cool
Down” message screens will appear. To avoid possible
damage to your battery and phone, you should follow
these instructions until the phone is within its
recommended temperature range. When your phone
is in “Cool Down” mode, only emergency calls can be
made.

Contacts

contacts like you’ve never had before

Quick start: Contacts

Find it: > Contacts

Tip: You can also touch > Contacts.

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Group

Create & view

Call contacts

Find it: > Contacts

Touch a contact to open its details. If a phone number
is available for the contact, you’ll see to the right of
the contact name. Touch to call the contact.

View & use contacts

When you set up a social networking account (see
“Social networking” on page 22), you’ll know what

Transfer contacts

Get all your contacts, all in one place. Here’s a few
helpful hints:

• Use Gmail

All your Gmail contacts will automatically get
synced to your phone. Various computer
applications for mobile phones and email accounts
allow you to export your contacts as a “.CSV” file.
You can then use Gmail to import the file. For more

3 Import the contacts from your SIM card,

touch >

Contacts, then touch Menu

>

Settings > Import from SIM card.

Create contacts

Find it: > Contacts > Menu > Add contact

Contacts

Google contact

from [e-mail]

Where are contacts saved? Your phone saves new

contacts in its memory and to your Google™ account.
It also updates your social networking account.

Synchronize contacts

When you change one of your contacts, your phone
automatically updates your other social networking
accounts. Whenever you change a friend in your social
networking accounts, your phone updates your
contacts and social networking account.

Text entry

think keyboard, now think smaller

Touchscreen keypad

When your phone is closed, you can open a
touchscreen keypad by touching a text entry field.

Done

Tornado al

8:52

Shift

1:35

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Enter one capital letter Press Shift .

Enter only capital letters Press Shift

twice. Press again to
revert to lowercase.

Select text Hold Shift and

press a navigation

To...

Swype™ text entry

Swype lets you enter words on your touchscreen
keypad with one continuous motion. To enter a word,
just drag your finger over the letters in the word.

qw

a

EN @ # 1 2 3

_

%()

!7890

/

?

sdf gh jk

z

SYM

xcvbnm

_

,.

l

err tyu iop

8$4 56+:;“

day

Tips:

• To enter apostrophes in common words (like “I’ll”),

drag through the

n as though it was an apostrophe.

• To enter several symbols, touch

SYM.

• To correct a word, double-tap it. Swype shows a

small menu of other word options. Swype might
also show a menu if it can’t guess your word.

• If Swype doesn’t know a word, you can still touch

the letter keys to enter it. Swype remembers, so

• To change the language and the style for your

touchscreen keypad, touch

Select locale.

• To change the sounds, corrections, and other

settings for your touchscreen keypad, touch

Swype

or

Multi-touch keyboard.

• To change the automatic correction settings for your

full keypad, touch

Built-in keyboard.

Tips & tricks

a few handy hints

General tips

• If you can’t to see the screen while wearing

sunglasses, take them off. Screen brightness
changes as your phone senses the current lighting
conditions.

• To return to home screen, touch Home .

Battery tips

Want to extend your battery life? Try these:

• To select a battery profile that suits your phone use,

touch Menu >

Settings > Battery & Data

manager

> Battery mode.

• To turn off automatic applications sync, touch

Menu >

Settings > Battery & data manager

>

Data delivery.

• To turn off Bluetooth® power, touch Menu

Messaging

sometimes it’s best to text, or IM, or email . . .

Quick start: Messaging

Find it: > Messaging > Universal Inbox

11:35

Universal Inbox (3)

2:02

Check for
messages now.

messages. To show only one type of message, touch a
message type instead of

Universal Inbox.

• To open a text message or social networking

message and all of its replies, touch it.

• To respond to a message, just open it and enter

your response in the text box at the bottom.

To forward a text message, touch and hold a
message in the conversation, then touch

Forward

message

.

While viewing the attachment, touch it to save it, share
it, and more.

Tip: To send and receive large attachments faster, use

a Wi-Fi connection, in “Wi-Fi” on page 40.

Set up messaging

To add email accounts, touch > My Accounts
>

Add account.

•

Corporate Sync is for Exchange server work email

• Messaging Settings to set the notification for each

account type (along with other preferences, for
email).

Voicemail

When you have a new voicemail, appears at the top
of your screen. Drag down the status bar and touch
the notification.

If you need to change your voicemail number, in the

Social networking

my life, your life

Your social networking account

You can set up a social network account that
integrates and syncs all your social networking
accounts. No opening and closing apps and menus.

change & delete accounts

Find it: > My Accounts

Touch and hold an account, then touch Open account
to change settings, or touch

Remove account to

remove it (along with its contacts and messages).

Note: You can’t delete the Google™ account you used

or created when you set up your phone. That account
is locked when you set it up.

MEDIA CONNECTIONS

connect and enjoy

Share, copy, & play media

Note: Copyright—do you have the right? Always follow

the rules. See “Content Copyright” in your legal and
safety information.

Share your photos, videos, and songs with friends and
family easily.

• Play media—Select media for playback on another

device in a Wi-Fi network.

•

Copy media to server—Sync the media files on your

smartphone with other devices.

•

Copy media to phone—Copy a picture from one

smartphone to another.

• Share media—Allow other devices to access media

files on your smartphone. Without downloading any
media from your smartphone, other people can

Mirror mode

Connect your smartphone to your HDTV, monitor, or
projector so you can view and interact with your
smartphone on the big screen. Show off your photos,
videos, and downloaded movies. Enjoy the big screen
for gaming, movies, the web, and more. Just attach an
HDMI cable (sold separately) to your smartphone and
plug it into your big screen.

Note: You cannot play DRM-protected files in mirror

Photos & videos

see it, capture it, share it!

Photos

Take photos

Take that family photo, and post it online for everyone
to see.

Find it: >

Camera

Note: Photos are stored on your smartphone’s internal

memory unless you switch it to a microSD memory
card (sold separately).

To view your photos, see “Share photos & videos” on
page 27.

Photo options

You can adjust the camera to optimize your shot. Touch
Menu (or touch the screen and drag open the
options from the left of the screen):

Videos

Record videos

Find it: > Camcorder

Note: To get the clearest videos, wipe the camera lens

clean with a soft, dry cloth before you record a video.

Tag videos with
your location.

Zoom
in/out.

HD videos

You can capture HD-quality videos to watch on an
HDTV or monitor.

To record an HD quality video, be sure to select the
correct

Video resolution. From the active camcorder

viewfinder, touch Menu >

Settings > Video

resolution

> HD+ (1080p).

Camcorder options

View & share photos & videos

Find it: > Gallery

11:35

Add social network

12:45

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2 Choose how you want to share—like Bluetooth,

Email, Text Messaging, or an online album.

Manage photos & videos

Find it: > Gallery

Touch a thumbnail image from your camera roll or
library, then:

• To delete a photo or video, touch Menu >

Delete.

Music

when music is what you need...

Quick start: Music

Note: Copyright—do you have the right? Always follow

the rules. See “Content Copyright” in your legal and
safety information.

Find it: >

Music

Shuffle all. (The options you see are different for

different categories.)

Set up music

What music transfer tools do I need?

To put music on your computer and then load it on
your smartphone, you need:

• Microsoft® Windows® computer or Apple®

Macintosh™.

wireless with Bluetooth® stereo headphones or
speakers (see “Bluetooth® wireless” on page 39).

Get music

Transfer music from your computer to your
smartphone using a USB cable. See “USB connection”
on page 43 to learn how.

Or, download your favorite music from V CAST Music.

Find it: >

VCAST Music

Open Playlist

Shuffle On/Off

Repeat Off/All
/Current

While playing music, touch Menu for these
options:

Audio effects, Library, Add to playlist, Use as

ringtone

, Use as notification, and Delete.

Hide, wake, turn off

Touch Home to use another app. Your music
continues to play.

When you see in the status bar, a song is playing.
Flick down to see details. Touch the song to return to
the music controls.

Web

surf the web with your smartphone

Quick start: Browser

Find it: > Browser

Connect

Your smartphone uses the mobile phone network (over
the air) or a Wi-Fi connection to automatically access
the Web.

Note: Your service provider may charge to surf the

Web or download data.

To use a wireless network, touch Menu >

Settings

>

Wireless & networks. Touch Wi-Fi to turn it on, and

touch

Wi-Fi settings to search for nearby wireless

Browser options

Touch Menu to see browser options:

options

New Window Open a new browser window.

Bookmarks See your bookmarks.

Windows View the browser windows that

are currently open.

Personalize

add your personal touch

Widgets

Add widgets

1 Touch and hold the empty spot on your screen.

Tip: You can flick left or right to open other panels

on your home screen.

Bundles or Channels, or choose Custom to enter a

URL for a

Webpage or an RSS feed.

•

Weather: Change temperature units or add

locations. To add locations, touch , enter a city,
and touch

Search. When you open the weather

widget, flick left to see other locations you added.

Shortcuts

To add shortcuts for apps, bookmarks, and more to the

Wallpaper

To apply a new wallpaper:

1 Touch and hold an empty spot on your home screen.

2 Touch

Wallpapers.

3 Touch

Live wallpapers, Gallery, or Wallpapers, and

choose a wallpaper.

Sounds

Note: Some apps are designed so that your

smartphone can “animate” them by rotating, fading,
moving, and stretching one or more images.

Date & time

Set date, time, time zone, and formats:

Find it: Menu >

Settings > Date & time

Language & region

Location

where you are, where you’re going

Set your location sources

Set your phone to determine your location using GPS
satellite signals (highly accurate, but uses battery
power) or using the mobile network (less accurate, but
conserves battery power).

To set your location, touch Menu >

Settings

N Clark St

Wacker Dr

E Ohio St

N Rush St

N Wabash Ave

N Dearborn St

E Grand A

v

N Micigan Ave

E Wacker Pl

Grand Red

E S WaterSt

M

Ontario St

E Ontario St

Search Maps

Find places.

Change the
view by
adding
layers.

Center the
map on
your current
location.

for Restaurants, ATMs, Gas Stations, and more based
on your current location.

Google Latitude™

Find it: > Latitude

Join Google Latitude

See where your friends and family are on Google
Maps™. Plan to meet up, check that your parents got

2 Touch .

3 Touch

Select from Contacts, then touch a contact.

Or, touch

Add via email address, then enter an

email address.

4 Touch

Add friends.

If your friends already use Latitude, they’ll receive an
email request and a notification. If they have not yet
joined Latitude, they’ll receive an email request that
invites them to sign in to Latitude with their Google

+

Hide your location

To hide your location, touch Menu > Settings > Do

not detect your location

.

Socializing

Find it: > Social Location

Social Location

Make your own
favorites list.

see. With a couple of clicks, you buy tickets and
reserve seats! How cool is that?

It's customizable, expandable—make it exactly the
handheld cokoncierge you need.

Apps & updates

get the app you want

Android Market™

Find it: > Market

Get all the fun games and cool apps you want! Android
Market provides access to applications from
developers worldwide, so you can find the app you
want. If you need help or have questions about

Manage & restore apps

Find it: > Market >Menu >My apps

There are lots of apps available and many are free. So
you might find that you have downloaded and installed
lots of apps on your phone. That’s fine, but you may
want to uninstall apps that you no longer use.

To uninstall touch an app in the list, and then touch

Uninstall.

If you have trouble removing an app, turn off your

• In Market, check the apps’ ratings and comments

before installing. This will help you choose the best
ones for you.

• If you doubt the safety of an app, don't install it.

• Like all apps, downloaded apps will use up memory,

data, battery, and processing power—some more
than others. For example, simple settings widget
will use less than a streaming music player app.
After installing an app, if you're not happy with how

network from this device, you should carefully review
the terms of such service or application. If you use any
of these non-Verizon Wireless services or applications,
personal information you submit may be read,
collected, or used by the service or application
provider and/or other users of those forums.

Motorola Mobility, Inc. and Verizon Wireless are not
responsible for your use of those applications or
information you choose to submit or share with others.
Specific terms and conditions, terms of use, and

Bluetooth® wireless

lose the wires and go wireless

Quick start: Bluetooth wireless

Find it: Menu > Settings > Wireless & networks

>

Bluetooth settings

Bluetooth settings

Note: To extend battery life, turn Bluetooth power

off when not in use.

Connect new devices

Note: This feature requires an optional accessory.

To connect with a new device, you need to pair with it.
You only need to do this once for each device—to
connect again, just turn on the device.

1 Make sure the device you are pairing with is in

Note: The Bluetooth Enhanced Audio setting is not

recommended for older Bluetooth headsets, as it may
not deliver acceptable sound quality.

Reconnect devices

To automatically reconnect your phone with a paired
device, simply turn on the device.

To manually reconnect your phone with a paired
device, touch the device name in the

Bluetooth

Wi-Fi

home, office, or hotspot

Quick start: Wi-Fi

Find it: Menu > Settings > Wireless & networks

> Wi-Fi settings

Note: Your phone's Wi-Fi features and power levels

are not allowed for outdoor operation in France. To
avoid unlawful interference with radio signals, do not

Wi-Fi networks

Notify me when a secure network is available

Secure Network

Wi-Fi

Network notification

Notify me when an open network is available

Open Network

Wi-Fi settings

Touch to turn on & scan.

2 Touch Wi-Fi to turn on and scan. If Wi-Fi is already

on, touch Menu >

Scan. Your phone lists the

networks it finds within range.

Tip: To see your phone’s MAC address or other

Wi-Fi details, touch Menu >

Advanced.

3 Touch a network to connect.

4 If necessary, enter

Network SSID, Security, and

Wireless password, and touch Connect. When your

phone is connected to the network, the wireless

selecting a Security type, and entering the correct

Wireless password.

Setup

Find it: > Mobile Hotspot > >Configure

Mobile Hotspot

Touch a setting to modify it:

• Network SSID—Enter a unique name for your

hotspot and touch

Next.

Memory card & file
management

copy photos, music, and more to your phone

Memory card

Note: You need the memory card installed for some

features on your phone, like

Camera.

To insert a memory card, see “Assemble & charge” on

USB connection

You can connect your phone to a computer with a USB
cable.

Note: Copyright—do you have the right? Always follow

the rules. See “Content Copyright” in your legal and
safety information.

Note: The first time you use a USB connection, your

computer may indicate that drivers are being installed.
follow any prompts you see to complete the

• USB Mass Storage—Drag and drop files

between your computer and memory card
folders. When you’re done, use “Safely
Remove Hardware” before disconnecting the
USB cable.

Note: You can’t use the files on your memory

card while it is connected.

•

Charge Only—Use the connection to charge

your phone’s battery.

Tools

stay on top of things

Alarm clock

Find it: > Alarm & Timer

To turn on an alarm, touch
the check box.

When an alarm sounds,

Alarm Timer

Calendar

Find it: > Calendar

Touch to view your
calendar events by

Agenda,

Day, or Week. When you

highlight an event, more
details appear.

Add calendar events

July 2011

Sun Mon Tue Wed Thu Fri Sat

Calendar: Month

All calendars

Calculator

Find it: > Calculator

Your calculator has basic and advanced views. To
change views, touch Menu >

Advanced panel or

Basic panel. To clear history, touch Menu > Clear
history

.

Accessibility

See, hear, speak, feel, and use. Accessibility features

Tip: Speak naturally, but clearly. Use the microphone in

a similar way to a speakerphone, so no need to shout
or hold the phone close to your mouth.

To change your voice settings, see “Voice settings” on
page 46.

Voice readouts (TalkBack)

Get your navigation and selections, read out loud to
you.

Tip: Navigate through your apps and menus to hear

how voice readouts work on your phone.

To change your voice settings, see “Voice settings” on
page 46.

Caller ID

When you want to hear who’s calling:

• Read out loud: Have your caller announced—touch

Menu >

Settings > Call settings > Caller ID

• Text-to-speech: Touch Menu > Settings

>

Voice input & output > Text-to-speech settings.

From here, you can set options like speed and
language.

Volume & vibrate

Choose volume and vibrate settings that work for you.
Touch Menu >

Settings > Sound:

•Volume: Touch

Volume and use the sliders.

Display brightness

Set a brightness level that works for you. Touch
Menu >

Settings > Display > Brightness. Make

sure that

Automatic brightness is unchecked so you

can set your own level.

Touchscreen & keys

All these touch features are great, and sometimes it’s
nice to hear or feel your touches too. Touch Menu
>

Settings > Sound:

course if you don’t want to type at all, then use your
voice—touch on the touchscreen keypad.

Hearing aids

To help get a clear sound when using a hearing aid or
cochlear implant, your phone may have been rated for
use with hearing aids. If your phone’s box has “Rated
for Hearing Aids” printed on it, then please read the
following guidance.

Note: Ratings are not a guarantee of compatibility, see

•Position: During a call, hold the phone to your ear

as normal, and then rotate/move it to get the best
position for speaking and listening.

Apps

Want more? No problem. Android Market™ provides
access to thousands of apps, and many provide useful
accessibility features.

Find it: >

Market

Select a category or touch Search to find the app
you want.

Tip: Choose your apps carefully, from trusted sites like

Market, as some may impact your phone’s

Management

stay in control

Wireless manager

Find it: Menu > Settings > Wireless & networks

Manage all your wireless connections: Wi-Fi,
Bluetooth®, airplane mode, & mobile networks
(“Network” on page 49).

Touch Menu > Settings > Wireless & networks
>

Mobile networks to show options for roaming

networks, network selection, operator selection, and
access point names.

Data roaming (outside the U.S.)

Data roaming is turned off for this phone. You can turn
it on to connect to data services when roaming
globally.

Find it: Menu >

Settings > Battery & data

• Using your phone:

You may get an automatic notification of an available
update on your phone. Follow the instructions to
download and install.

To manually check for updates, touch Menu
>

Settings > About phone > System updates.

Your phone downloads any updates over your
mobile network. Remember, these updates can be
quite large (25MB or more) and may not be available

Security

help keep your phone safe

Quick start: Security

Find it: Menu > Settings > Location & security

Location & security settings

Security

Screen lock

Note: You can make emergency calls on a locked

phone (see “Emergency calls” on page 13). A locked
phone still rings, but you need to unlock it to

answer.

Lock the screen in the following ways:

• Press Power/Lock .

• Let the screen time out (don’t press anything).

When prompted, enter the password to unlock the
phone.

Forgot your pattern or passcode?

If you forget your pattern or passcode, contact your
service provider.

Reset

To reset your phone to factory settings and erase all
the data on your phone, touch Menu >

Settings

Global Phone

Global Phone offers you reliable, consistent voice
service at home and abroad. Use one phone and one
number for voice coverage in more than 220 countries.
Get one bill for both domestic and international calls. In
order to get the full benefits of Global Phone service
you must subscribe to a Global Phone calling plan and
ensure that you have a SIM card installed. Go to
verizonwireless.com/global

for rates, countries,

coverage limitations and features.

4 Slide the SIM card into the SIM card holder until

it stops.

5 Insert the battery so that

the metal contacts on the
battery align with the metal
contacts on your phone.

6 Place the battery cover

into the slots and push up,
so that the cover clicks

HD VIDEO

1080p|8MP

HD

VIDEO

1080p|8MP

Service & repairs

we’re here to help

If you have questions or need assistance, we’re here
to help.

Go to www.motorola.com/repair

(United States) or

www.motorola.com/support

(Canada), where you can
select from a number of customer care options. You
can also contact the Motorola Customer Support
Center at: 1-800-734-5870 (United States),

Safety, Regulatory & Legal

Battery Use & Safety

Battery Use & Safety

Important: Handle and store batteries properly to avoid injury or damage.

Most
battery issues arise from improper handling of batteries, and particularly from the
continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change

the form of your battery.

• Don’t let the mobile device or battery come in contact with liquids.*

Liquids

can get into the mobile device’s circuits, leading to corrosion.

batteries. You should confirm that any battery you purchase has a “Motorola Original”
hologram.
If you see a message on your display such as

Invalid Battery

or

Unable to Charge

, take the following steps:

•

Remove the battery and inspect it to confirm that it has a “Motorola Original”
hologram;

•

If there is no hologram, the battery is not a Motorola battery;

•

If there is a hologram, replace the battery and try charging it again;

•

If the message remains, contact a Motorola authorized service center.

Warning:

Use of a non-Motorola battery or charger may present a risk of fire, explosion,

leakage, or other hazard.

Proper and safe battery disposal and recycling:

Proper battery disposal is not only

important for safety, it benefits the environment. You can recycle your used batteries in

Driving Precautions

Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle. Using a mobile device or accessory for a call or other application while driving
may cause distraction. Using a mobile device or accessory may be prohibited or restricted
in certain areas, always obey the laws and regulations on the use of these products.

While driving, NEVER:

•

Type or read texts.

•

Enter or review written data.

•

Surf the web.

•

Input navigation information.

•

Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

Caution About High Volume Usage

Warning:

Exposure to loud noise from any source for extended periods of time may affect
your hearing. The louder the volume sound level, the less time is required before your
hearing could be affected. To protect your hearing:

•

Limit the amount of time you use headsets or headphones at high volume.

•

Avoid turning up the volume to block out noisy surroundings.

•

Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in
your ears, ringing in your ears, or muffled speech, you should stop listening to the device
through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at
direct.motorola.com/hellomoto/nss/AcousticSafety.asp

(in English only).

Potentially Explosive Atmospheres

Areas with potentially explosive atmospheres are often, but not always, posted and can
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage
facilities, or areas where the air contains chemicals or particles, such as grain dust, or
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or
charge batteries unless it is a radio product type especially qualified for use in such areas
as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas,
sparks can occur and cause an explosion or fire.

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows:

Radio Frequency (RF) Energy

Exposure to RF Energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and
transmits RF energy. When you communicate with your mobile device, the system
handling your call controls the power level at which your mobile device transmits.

For indoor use only.

Symbol Definition

In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If
your mobile device offers an airplane mode or similar feature, consult airline staff about
using it in flight.

Implantable Medical Devices

If you have an implantable medical device, such as a pacemaker or defibrillator, consult
your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:

•

ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.

•

DO NOT carry the mobile device in the breast pocket.

•

Use the ear opposite the implantable medical device to minimize the potential for
interference.

•

Turn OFF the mobile device immediately if you have any reason to suspect that

During use, the actual SAR values for your device are usually well below the values
stated. This is because, for purposes of system efficiency and to minimize interference on
the network, the operating power of your mobile device is automatically decreased when
full power is not needed for the call. The lower the power output of the device, the lower
its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a
separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn
operation, the device should be in an approved accessory or positioned at least 2.5 cm
(1 inch) away from the body. If you are not using an approved accessory, ensure that
whatever product is used is free of any metal and that it positions the phone at least

2.5 cm (1 inch) away from the body.
The World Health Organization has stated that present scientific information does not
indicate the need for any special precautions for the use of mobile devices. They

European Union Directives Conformance
Statement

EU Conformance

The following CE compliance information is applicable to Motorola mobile devices that
carry one of the following CE marks:

Hereby, Motorola declares that this product is in compliance with:

0168

[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]

0168

if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to an outlet on a circuit different from that to which the

receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device

Your mobile device can use Global Positioning System (GPS) signals for location-based
applications. GPS uses satellites controlled by the U.S. government that are subject to
changes implemented in accordance with the Department of Defense policy and the
Federal Radio Navigation Plan. These changes may affect the performance of location
technology on your mobile device.
Your mobile device can also use Assisted Global Positioning System (AGPS), which
obtains information from the cellular network to improve GPS performance. AGPS uses
your wireless service provider's network and therefore airtime, data charges, and/or
additional charges may apply in accordance with your service plan. Contact your wireless
service provider for details.

Your Location

Location-based information includes information that can be used to determine the

attention to road conditions, closures, traffic, and all other factors that may impact driving.
Always obey posted road signs.

Smart Practices While Driving

Driving Safety

Check the laws and regulations on the use of mobile devices and their
accessories in the areas where you drive. Always obey them. The use of these
devices may be prohibited or restricted in certain areas—for example,
handsfree use only may be required. Go to

www.motorola.com/callsmart

(in English only) for more information.

Your mobile device lets you communicate by voice and data—almost anywhere, anytime,
wherever wireless service is available and safe conditions allow. When driving a car,
driving is your first responsibility. If you choose to use your mobile device while driving,
remember the following tips:

• Use your mobile device to call for help.

Dial 911 or other local emergency number
in the case of fire, traffic accident, or medical emergencies (wherever wireless phone
service is available).

• Use your mobile device to help others in emergencies.

If you see an auto
accident, crime in progress, or other serious emergency where lives are in danger, call
911 or other local emergency number (wherever wireless phone service is available),
as you would want others to do for you.

• Call roadside assistance or a special non-emergency wireless assistance
number when necessary.

If you see a broken-down vehicle posing no serious
hazard, a broken traffic signal, a minor traffic accident where no one appears injured,
or a vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number (wherever wireless phone service is available).

have access to private information including account details, call data, location details
and network resources.

• Wireless

—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi
networks. Also, when using your device as a hotspot (where available) use network
security. These precautions will help prevent unauthorized access to your device.

• Location-based information

—Location-based information includes information that
can be used to determine the approximate location of a mobile device. Mobile phones
which are connected to a wireless network transmit location-based information.
Devices enabled with GPS or AGPS technology also transmit location-based
information. Additionally, if you use applications that require location-based
information (e.g. driving directions), such applications transmit location-based
information. This location-based information may be shared with third parties,
including your wireless service provider, applications providers, Motorola, and other

microwaves

Don’t try to dry your mobile device in a microwave oven.

dust and dirt

Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.

cleaning solutions

To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or
other cleaning solutions.

Packaging & Product Guides

Product packaging and product guides should only be disposed of in accordance with
national collection and recycling requirements. Please contact your regional authorities for
more details.

California Perchlorate Label

Perchlorate Label

Some mobile phones use an internal, permanent backup battery on the printed circuit
board that may contain very small amounts of perchlorate. In such cases, California law
requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled or
disposed of. See

www.dtsc.ca.gov/hazardouswaste/perchlorate

There is no special handling required by consumers.

The ratings are not guarantees. Results will vary depending on the user’s hearing device
and hearing loss. If your hearing device happens to be vulnerable to interference, you may
not be able to use a rated phone successfully. Trying out the phone with your hearing
device is the best way to evaluate it for your personal needs.

M-Ratings:

Phones rated M3 or M4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. M4 is the
better/higher of the two ratings.

T-Ratings:

Phones rated T3 or T4 meet FCC requirements and are likely to be more usable
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones.
T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils
in them.)
Hearing devices may also be measured for immunity to this type of interference. Your
hearing device manufacturer or hearing health professional may help you find results for

Open Source Software Information

OSS Information

For instructions on how to obtain a copy of any source code being made publicly available
by Motorola related to software used in this Motorola mobile device, you may send your
request in writing to the address below. Please make sure that the request includes the
model number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website

opensource.motorola.com

also contains information

regarding Motorola's use of open source.

Please retain your original dated sales receipt for your records. For warranty service of
your Motorola Personal Communications Product you will need to provide a copy of your
dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.

Service & Repairs

If you have questions or need assistance, we're here to help.
Go to

www.motorola.com/repair

(United States) or

www.motorola.com/support

(Canada), where you can select from a number of
customer care options. You can also contact the Motorola Customer Support Center at
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing
impaired), or 1-800-461-4575 (Canada).

Exclusions (Products and Accessories)

Monaural Headsets.

Ear buds
and boom headsets that transmit
mono sound through a wired
connection.

Limited lifetime warranty

for the lifetime of
ownership by the first consumer purchaser of
the product.

Products and Accessories that
are Repaired or Replaced.

The balance of the original warranty or
for ninety (90) days

from the date returned to

the consumer, whichever is longer.

Products Covered Length of Coverage

Communication Services.

Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.

Software

Exclusions (Software)

Products Covered Length of Coverage

Software.

Applies only to physical defects in the
media that embodies the copy of the software (e.g.
CD-ROM, or floppy disk).

Ninety (90) days

from the

date of purchase.

You will receive instructions on how to ship the Products, Accessories or Software, at your
expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a
copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written
description of the problem; (c) the name of your service provider, if applicable; (d) the
name and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number.

What Other Limitations are There?

Canada

1-800-461-4575

TTY

1-888-390-6456

Copyright & Trademarks

Motorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com

Note:

Do not ship your product to the above address. If you need to return your product for
repairs, replacement, or warranty service, please contact the Motorola Customer Support
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)

www.motorola.com