Mitel 4125, SX-200 User Manual

200

Superset 4125

™

Notice

The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or subsidiaries. Mitel Networks and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate any such changes.

Nothing in this document may be reproduced in any manner, either wholly or in part for any use whatsoever, without written permission from Mitel Networks Corporation.

IMPORTANT! This telephone is NOT suitable for direct connection to the public-switched telephone network. Connect the telephone to a Mitel Networks telephone system only.

Contents

ABOUT YOUR PHONE

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset! 2 Protect your hearing 2 Adjusting the viewing angle 2 Changing Handsets 3

CUSTOMIZING YOUR PHONE

Ringer Control 4 Handset Receiver Volume Control 4 Speaker Volume Control 4 Display Contrast Control 4 Feature Keys 5 Language Change 5

MAKING AND ANSWERING CALLS

Make a call 6 Answer a call 6 Redial 6 Speed Call Keys 7 Speed Call-Personal 8 Handsfree Operation 9 Group Listen 10 Auto-Answer 10

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CALL HANDLING

Hold 11 Transfer 11 Conference 11 Conference Split 12 Add Held 12 Swap 12 Call Forward 13 Call Forward (Enhanced) 15 Call Forward (No Internal/External Split) 17 Call Forward (No Internal/External Split - Enhanced) 18 Call Forward - Remote 19 Call Forward - Forced 19 Call Forward - Toggle 20 Messaging - Advisory 20 Messaging - Callback 21

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Using Advanced Features

Account Codes 21 Callback 22 Call Park 23 Call Park - System 24 Call Pickup 24 Campon 24 Do Not Disturb 25 Override 25 Paging - PA 25 Paging - Direct 26 Paging - All Set 27 Paging - Group 27 Direct Station Select/Busy Lamp Field (DSS/BLF) 27 DSS/BLF/Call Pickup 28 Direct Page/BLF 28 DSS/BLF/Direct Page/Call Pickup 28 Reminder 29 Reminder - Multiple 30 Handset Mute 31 Headset Operation 31 Headset Operation (Headset with Feature Control Switch) 32 Music 33 Record a Call 34 Call Logging 35

FEATURE ACCESS CODES

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ABOUT YOUR PHONE

The SUPERSET 4125 has ten fixed-function keys ( SUPERKEY,

TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER, MICROPHONE, and ) and 14 personal keys with built-in status

indicators. The personal key on the bottom right is always your Prime Line; the remaining personal keys can be programmed as Feature, Speed Call, or Line Appearance keys. See Feature Keys for personal key programming instructions.

Personal Keys can be programmed as Feature Keys (such as Swap key) by you or by your Administrator.

Your telephone also features display-assisted selection of features, on-hook dialing, and a large Message Indicator.

Note: When using the SuperKey, press Cancel to back up one menu level.

Your SUPERSET 4125 may be connected to a PC. See your system administrator for computer-telephony features that may be available to you if your telephone has been connected in this way.

IMPORTANT NOTE FOR HEADSET USERS: Mitel Networks Headsets with Feature Control Switch PN9132-800-500NA/9132-800-501-NA) must be installed in the dedicated headset jack (the

ack nearest the front of the phone). Installation will disable your handset microphone. Disconnecting the headset at the jack or at the quickdisconnect plug restores handset operation.

Telephone status indicators

When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your phone Flashing rapidly On hold at another phone Flashing slow on/fast off

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TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the section on headset usage elsewhere in this guide for more information.

Protect your hearing

Your phone has a control for adjusting the volume of the handset receiver or headset. Because continuous exposure to loud sounds can contribute to hearing loss, keep the volume at a moderate level.

Adjusting the viewing angle

The stand built into your phone tilts to give you a better view of the keys to tilt your telephone for better viewing!

1. Press the tilt-release paddle on the telephone base

2. Tilt your telephone to the desired angle

3. Release the tilt-release paddle

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Changing Handsets

Your SUPERSET 4125 telephone is compatible with several specialty handsets. To remove the handset shipped with your phone from the handset cord:

1. Bend a paper clip to produce approcimately 4 cm (1.5 in.) of straight

wire.

2. On the handset, locate the plastic groove leading into the handset jack.

The groove is on the side of the jack that is closest to the handset microphone.

3. Slide the end of the wire into the handset jack along the groove until it

stops underneath the handset cord clip.

4. While gently pulling on the handset cord, use the wire to pry the clip

upward. The cord will separate from the handset.

5. Store the original handset in a safe place.

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CUSTOMIZING YOUR PHONE

Ringer Control

To adjust the Ringer Volume while the phone is ringing:

z Press or .

To adjust the Ringer Pitch while the phone is idle:

1. Press SUPERKEY.

2. Press the No softkey until "Ringer Adjust?" appears.

3. Press the Yes softkey.

4. Press the Yes softkey.

5. Press or .

6. Press SUPERKEY.

Handset Receiver Volume Control

To adjust the Handset Receiver Volume when you are using the handset:

z Press or .

Speaker Volume Control

To adjust the Speaker Volume during a Handsfree conversation:

z Press or .

Display Contrast Control

To adjust the Display Contrast while your phone is idle:

z Press or .

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Feature Keys

To display information about a key:

1. Press SUPERKEY.

2. Press a personal key.

3. Press SUPERKEY.

To re-program a personal key:

1. Press SUPERKEY.

2. Press the No softkey until "Personal Keys?" appears.

3. Press the Yes softkey.

4. Press a personal key that isn't a line key.

5. Press the Change softkey.

6. Press the No softkey until the desired feature appears.

7. Press the Yes softkey.

8. Press SUPERKEY.

Language Change

To change the display language:

1. Press SUPERKEY.

2. Press the No softkey until "Language?" appears.

3. Press the Yes softkey.

4. Press the Change softkey.

5. Press the No softkey until the desired language appears.

6. Press the Yes softkey.

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MAKING AND ANSWERING CALLS

Make a call

1. Lift the handset.

2. If you want to use a Non-Prime Line, press a Line Appearance key.

3. Dial the number.

OR-

Press a Speed Call key.

-OR- Press REDIAL.

Answer a call

z Lift the handset.

-OR- Press the flashing Line appearance key and lift the handset.

Redial

To redial the last number that you manually dialed:

1. Lift the handset.

2. Press REDIAL.

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Speed Call Keys

You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance).

To dial a stored Speed Call number:

1. Lift the handset.

2. Press a Speed Call key.

To store a Speed Call number:

1. Press SUPERKEY.

2. Press the No softkey until "Personal Keys?" appears.

3. Press the Yes softkey.

4. Press a personal key that isn't a line key.

5. Press the Change softkey.

6. Press the Yes softkey.

7. Do one of the following:

 To enter a new number, dial the number (press HOLD between digits

to create a one-second pause during dialing - press HOLD more than once to lengthen the pause).

 To enter the last number dialed, press REDIAL.

8. If you want the number of be private, press the Priv softkey.

9. Press the Save softkey.

0. Press SUPERKEY.

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Speed Call-Perso nal

To dial a stored personal Speed Call number:

1. Lift the handset.

2. Dial 52.

3. Enter an index number between 1 and 5.

To store a personal Speed Call number:

1. Lift the handset.

2. Dial 51.

3. Enter an index number between 1 and 5.

4. Dial the number to be stored (press HOLD between digits to create a one-second pause during dialing - press HOLD more than once to lengthen the pause).

5. Hang up.

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Handsfree Operation

To use Handsfree Operation to make calls:

1. If you want to use a Non-Prime Line, press a Line Appearance key.

2. Dial the number.

3. Communicate by using the speaker and the microphone.

To use Handsfree Operation to answer calls:

1. Press the flashing line key.

2. Communicate by using the speaker and the microphone.

To hang up while using Handsfree Operation:

z Press SPEAKER.

To temporarily disable the microphone during a Handsfree conversation:

z Press MICROPHONE (the microphone LED turns off).

To re-enable the microphone and return to the conversation:

z Press MICROPHONE (the microphone LED turns on).

To disable Handsfree Operation:

z Lift the handset.

To return to Handsfree Operation:

1. Press SPEAKER.

2. Hang up.

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