Mitel 4110, 4120 User Manual

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Phone Quick Reference
User Guide

M I T E L

3000

Mitel 3000

Phone Quick Reference Guide

Introduction to your Feature Phone

Welcome

The Mitel 3000 system is a very powerful business communication system that
provides a comprehensive solution for both voice and data needs.
This quick reference guide highlights some of the many voice facilities that are
provided by the system. You can use a standard telephone or the eight key and the
sixteen key Feature Phones that have extensive features. This guide helps you to
use both types of phone.

Mitel 4110/4120 Feature Phoness

To get the most from your Mitel 3000 system, we recommend that you use the
specially designed Mitel 3000 Feature Phones.

This diagram illustrates the Mitel 4120 sixteen key Feature Phone.

This diagram illustrates the Mitel 4110 eight key Feature Phone.

4 Function keys

Hold

Programming
Message Retrieval
Speed-Dial Lists

Volume keys

Voice message­indicating light

Clear key Scroll / Edit keys

Mute key

Speaker and

light

Data socket

Programmable
Keys

Headset
socket

4 Function Keys
Hold

Programming
Message Retrieval
Speed-Dial Lists

6 Display keys

Volume Keys

Voice message­indicating light

Clear key

Scroll / Edit keys

Mute key

Speaker and

light

Data socket

Programmable
Keys

Headset

1

Mitel 3000

Phone Quick Reference Guide

How to use your Mitel 4110/4120 Feature Phone

Phone Setup

To select a different Ringing Tone or Display Contrast

Select ç Program
Press the Scroll Down key Ô
Select ç Ringing Options and select a different ringing tone.
Select ç Co ntrast Options and select a different level of contrast.

Answering and making calls

Answer a call that is ringing on the Feature Phone

Pick up the handset or
Select ç Answer The Cal l and / or pick up the handset.

Answer a call that is ringing on the Feature Phone using hands-free

Select ç Answer The Call or press

Make an external call

Pick up the handset.
Press the Line key or Dial 0 and dial the number. If you are dialing over ISDN
enter # after the last number to expedite dialing.

Make an internal call

Select ç Internal Call
Select ç Extension, or.
Dial the extension number (20 - 59), and

Pick up the handset, or press

Transferring calls

Note: The following instructions assume you are on a call.

Transfer a call to an internal number

Select ç Internal transfer
Select ç Extension and when the call is answered
Select ç Transfer

Transfer an external call to an external number

Select ç External Transfer
Select an available line as indicated by “◊” and then
Dial the external number and when the call is answered
Select ç Transfer

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Mitel 3000

Phone Quick Reference Guide

Re-directing calls

Note: The following instructions assume that your extension is ringing.

Re-direct a call to another extension

Select ç Re-Direct The Call
Select ç Extension

Re-direct a call to your Voice Mail box

Select ç Divert To Voice Mail

Diverting calls

Divert all calls

Press the Scroll Down Dial (Ô) until "Divert" is displayed.
Select ç Divert
Select ç Divert All Calls
Dial the internal extension number, or
Dial 0 and the desired external number and press "Confirm"
Or press "Divert To Voice Mail"

Cancel Divert all calls

Select ç Cancel Diverting

Divert calls when your extension is busy

Press the Scroll Down Dial (Ô) until "Divert" is displayed.
Select ç Divert
Select ç Divert When Busy
Dial the desired extension number, or
Dial 0 and the desired external number and press "Confirm", or
Press "Divert To Voice Mail".

Cancel Divert a call on busy

Press the Scroll Down Dial (Ô) until "Divert" is displayed.
Select ç Divert
Select ç Divert When Busy and the Diverting is cancelled.

Divert calls when your extension does not answer (after four rings)

Press the Scroll Down Dial (Ô) until "Divert" is displayed.
Select ç Divert
Select ç Divert On No Answer
Dial the desired extension number, or
Dial 0 and the desired external number and press "Confirm", or

Press "Divert To Voice Mail".

Cancel Divert a call on no answer

Press the Scroll Down Dial (Ô) until "Divert" is displayed.
Select ç Divert
Select ç D i v e r t O n N o A n s we r and the Diverting is cancelled.

3

Mitel 3000

Phone Quick Reference Guide

Diverting group calls

Divert all calls from a group

Press the Scroll Down Key (Ô) until "Group Divert" is displayed.
Select ç Group Divert
Select the group which is to be Diverted
Select ç Divert all calls
Dial the internal Extension number, or
Dial 0 and the desired external number, or
Press "Divert to Voice Mail"

Cancel group Divert all calls

Select ç Cancel Group Divert.
Select the group

Divert calls when the group is busy

Press the Scroll Down Key (Ô) until "Group Divert" is displayed.
Select ç Group Divert
Select the group which is to be Diverted
Select ç Divert When Busy
Dial the desired Extension number, or
Dial 0 and the desired external number, or
Press "Divert To Voice Mail"

Cancel group Divert when busy

Press the Scroll Down Key (Ô) until "Group Divert" is displayed.
Select ç Group Divert
Select the group
Select ç Divert When Busy and the Diverting is cancelled.

Divert calls when a group does not answer (after four rings)

Press the Scroll Down Key (Ô) until "Group Divert" is displayed.
Select ç Group Divert
Select the group which is to be Diverted
Select ç Divert on no answer
Dial the desired Extension number, or
Dial 0 and the desired external number, or
Press "Divert to Voice Mail"

4